HTS Express Summer 2010
Contents
1. You will receive a reminder one week and one hour before the Webinar Each of these has a link to the Webinar If you do not receive these confirmations and reminders check your Spam folder Also ask your IT support staff to allow emails from the citrixonline com account to come into your Inbox To receive invitations to Webinars on the applications you use email Webinars Hi TechSoftware com Provide your name facility and the applications you use We will add you to our invitation lists a How to Ask Questions During Webinars During a Webinar to ask the presenter a question click the plus sign in front of Questions in the control panel Questions This opens the i Show Answered Questions Questions panel re Type your question and click Send Questions Question P l With Cem We MO A CHHT m F EU NEW REV CODES The presenter will answer your question right away or at the end of the Webinar E Type question here Click Send i Negative 6 Summer 2010 Clinical Systems News Hi Tech Prepares for MDS 3 0 Hi Tech is now creating the programs you will need to record print and submit the MDS 3 0 We plan to provide all the scheduling and reporting features now available for the MDS 2 0 We will offer workshops and Webinars on the MDS 3 0 so you are ready for the October 1 effective date E HCPro Creates MDS 3 0 Website HCPro has created a website where you can receive updates and inform2. CHTS Express magz Hi Tech Software Inc Uniquely Focused on Long Term Care Hi Tech Makes Hay While the Sun Shines Dates to Remember We are marveling at our amazing summer weather Fortunately it has not Labor Day HTS Closed distracted us from accomplishing what we need to do so our clients can Monday Septemer 6 continue to meet state and federal regulations First Day of Fall MIHMS We have released the programs that our Maine clients need to submit Thursday September 23 MaineCare test claims to the new MIHMS billing system You must be at Release 10 05 to send test claims so you are ready to submit live claims by the effective date of September 1 In this Issue Please note that some of these program changes affect our clients in states Client News other than Maine Upcoming Events To help our MaineCare providers meet the new regulations we have presented workshops Webinars and individualized training We will continue MIHMS Webinars in July August and September See Page 6 Help Hi Tech Help You New Hi Tech Staff Hi Q Points On our website you can find MIHMS instructions for specific types of billing Minimum Requirements and levels of care See Page 6 for details MDS 3 0 All nursing care facilities must begin using the MDS 3 0 on October 1 Happy Thoughts Webinars 2010 Three Hi Tech programmers are now devoted to transforming our MDS 2 0 programs to the MDS 3 0 Please see Page 5 for more information on ho
3. and the application you use Resident Accounting UB04 or 1500 Exception Billing Hi Tech Software s MIHMS Process for 7500 Exception Billing Maine Sets Days Awaiting Placement Rate Y t send test claims in July and A tt if Reprinted from MHCA E News July 2 2010 A a a Amiel Scab al that your live files will be accepted as of September 1 m MHCA Maine Health Care Association received no tice this week that DHHS S Rate Setting Unit has re calculated the Days Waiting Placement Reimburse ment Rate for Fiscal Year 2010 11 According to Rich Lawrence the new rate will be in creased to 88 17 per day a Hi Tech to Present More MIHMS Webinars Also refer to the current Webinar Schedule on our website We send invitations two weeks before the Webinar date Date Day Time Topic 7 8 Thurs 11 11 45 am MIHMS Billing for the State of Maine RB Intended for Resident Accounting Nursing level of care 7 8 Thurs 2 2 30 pm MDS and MIHMS Billing Designed for our Clinical users to learn how the MDS will affect billing This Webinar will stress the importance of good communication between your MDS Coordinators and billing staff 8 4 Wed 2 2 30 pm Questions and Answers on the New MIHMS system A review of our frequently asked questions Summer 2010 Resident Accounting Release 10 05 To learn about other Release 10 05 changes read the Update Memo Admission Procedures gt Enter Census Changes If you change the Level of Care
4. this starts a new Stay record The date of this change becomes the Stay End Date of the current stay and the Stay Start Date of the new stay Receipts Charges Adjustments gt Cash Receipts Medicaid by Batch has been removed If you are not set up to process your Medicaid 835 electronic remittance file for cash receipts e Contact your state to learn what you need to do to access your 835 file e Contact Hi Tech Support to schedule a phone ap pointment to set up the process and receive train ing This appointment will cost one Hi Q point Adjustments gt Medicaid Rate Change Medicare Rate Change and Ancillary Rate Change Before EOM is complete you can post room charges through end of month set up the new month census and now change rates for Medicaid Medicare Private and or Ancillaries Census changes can be on file for the new month while you process rate changes New Reporting gt Inquiry gt Monthly Payer Analysis will sort history transaction information by Payer Cost Center Item Number and Resident to provide a grand total per payer Use to assist reconciliation End of Month gt Print Month End Reports the Resident Day Statistics report will provide totals by unit The report will provide amounts not defined by unit for the days posted before you install the update Libraries gt Facility gt Accounting Profile has been reduced from three to two screens and Items have been moved to the new Facili
5. their son Shawn She enjoys reading traveling camping swimming building gardening and spending time with extended family Welcome Joanne E Page 4 Happy Thoughts on Client Support We are patting ourselves on the back again for the fol lowing high praise we have received from our clients Corey the IT guy was very impressed with Hi Tech the best vendor they have Dawna Norway Rehab Norway ME I had the pleasure of speaking with Deanne today with multiple questions as am not overly familiar with the HI TECH system She was very knowledge able polite patient and just wonderful to talk to as a support person It is nice to see that in today s electronic world there are people who genuinely care about the customer Thank you again for your time and marvelous support Michael Patno Green Mountain Nursing Home Colchester VT Our clients recorded the following remarks after an online GoToAssist support session Alicia is always helpful She and communicate well She gets right to the point and solves my problems quickly Thank you Claire for your help in being able to submit our Maine Care files for payment Always nice to know there are knowledgeable people at Hi Tech whom are able to assist us when we need them Nice to know we can make a phone call to a Hi Tech Rep and get the issue resolved in a timely and courteous manner Rachael was a great help You all are always so nic
6. ancial Systems News CMS Changes Medicare B Fee Rates MIHMS effective date Hi Tech presented MIHMS work CMS has recently changed Medicare B Fee Schedule shops and several Webinars rates retroactive to January 1 2010 We will hold additional Webinars in July August and Because of these changes many providers will re September see schedule at bottom of the page so you ceive payment amounts that differ from billed can continue to learn about the new requirements amounts for Adjustments Re bills and perhaps May We have also posted instructions on our website at dates of service www Hi TechSoftware com gt Hi Tech Clients gt Fee Schedule rates may change again for dates of service that begin December 1 2010 e Hi Tech Software s MIHMS Processes for Nursing Level of Care 3 Resident Accounting UB04 Exception Billing Before you post your Medicare Part B therapy charges and Clinical Records Nursing Care for June HTS will provide a Rate Update This update will include the new Fee Schedule effec tive January 1 The following MIHMS instructions are also available MaineCare Nursing Facility Billing Practice Change The Fee Schedule Update Memo will describe proce Hi Tech Software s MIHMS Process for Residential Care dures you will use to adjust prior charges after you install the Rate Update and put the revised Fee Schedule amounts into your system E Print and review the document for your Level of Care Nursing or Residential
7. ation about the MDS 3 0 at www mdscentralonline com According to HCPro MDSCentral is a source for in dustry news resources and MDS information You will find coverage of long term care issues and regu lations the latest news about the MDS 3 0 and tools to improve your processes and ensure a smooth tran sition to the new assessment system You can submit MDS related questions and subscribe to a free e newsletter on the MDS 3 0 Access Other Sources of MDS 3 0 Information e McKnights Long Term Care News www mcknights com e Harmony Health Care www harmony healthcare com e Your state Health Care Associations e Email MDS 3 0 question to MDS30Comments cms hhs gov e Centers for Medicare and Medicare Services www cms gov NursingHomeQualitylnits 25_NHQIMDS30 asp B The HTS Express Page 5 Prepare for the MDS 3 0 You can begin studying the MDS 3 0 Form and the Manual Download free copies from the CMS website at www cms gov NursingHomeQualitylnits 45 NHQIMDS30TrainingMaterials asp E y MDS 3 0 Do You Use these MDS 2 0 Features Yet MDS Care Plans gt Scheduling Pre Asmnt and Reporting gt MDS gt Assessment Alert select Minclude Assessments flagged as Do Not Submit MDS Care Plans gt Scheduling Pre Asmnt gt Other Payers e Calculates a resident s next assessment date based on the R2b and VB2 dates in the previous record depend ing on the type of assessment It will calculate t
8. c 10 Silver Street Skowhegan ME 04976 See our Webinar Schedule at marti hi techsoftware com www Hi TechSoftware com gt Hi Tech Clients gt View Webinar Schedule Marti McFadden Documenter Editor Webmaster We edit for clarity and space See previous HTS Express and Hi Tech Hi Fives at www Hi TechSoftware com gt Hi Tech Clients gt Newsletters Nearly 30 Years FICCI Uniquely Focused rn SOLUTIONS on Long Term Care Hi Tech Software 10 Silver Street Skowhegan ME 04976 If this is not addressed to the correct person please notify us so we can correct our mailing list Maviga te with Lasel
9. e Bel Air Nursing Home Goffstown NH Clinical Records System for Nursing Care Rehab Ther apy Interface Trust Accounting Resident Referral Coldwater Manor Stratford TX Clinical Records System for Nursing Care Innovative Pharmacy Solutions Indianapolis IN Resident Interface to QS1 software Sarah Frye Home Auburn ME Resident Accounting General Ledger Accounts Pay able Clinical Records for Residential Care Resident Referral Trust Accounting Payroll to GL Interface Woodlands of Cape Elizabeth ME General Ledger Accounts Payable Fixed Assets Current Clients Add Capability IMAR Electronic Medication Administration System Care Ridge Estates Lee ME Clover Health Care Auburn ME Gorham House Cottage Gorham ME Lakeview Terrace Lincoln ME CareTracker Interface Bangor Nursing and Rehab Center Bangor ME Payroll with Interface to TimeTrak and Rehab Interface Cedar Hill Windsor VT Orbits Medical Supplies Interface to Resident Accounting Vermont Veterans Home Bennington VT E The HTS Express Summer 2010 AHCA Posts Events on Calendar On its website at www ahcancal org events Documents 2010HealthCareObservances pdf the American Health Care Association AHCA provides a calendar of events related to long term care Here are a few events scheduled through September National Nurses in Staff Development Days www nnsdo org July 8 11 National Therapeutic Recreation Week www nrpa org ntrs Jul
10. e and great to work with We are so lucky to have such a great support team Connie has been extremely wonderful and helpful in teaching Hi Tech Software very patient and infor mative All very positive experiences with Hi Tech Software and Customer Service I always feel confident in your representatives can sit back and be relaxed It will be addressed and al ways has been fixed very timely My experience with the representatives at Hi Tech was very positive The reps are always patient and extremely helpful See our GoToAssist Satisfaction Rates on the right gt The HTS Express GoToAssist Positive Neutral Satisfaction Rates Summer 2010 Hi Tech Continues Summer Webinar Training Through September Hi Tech will continue to offer Webinars on MaineCare MIHMS billing procedures This summer you can also attend Webinars on other Resident Accounting topics Payroll Reporting Care Plans MDS Scheduling and Tracking Activity Participa tion in your facility Review the current Webinar schedule on our website at www Hi TechSoftware com gt Hi Tech Clients gt View Webinar Schedule The schedule changes fre quently so review it often Note The location of the Webinar Schedule will change when we publish our new website this summer We send invitations two weeks before the scheduled Webinar Use the invitation to register and receive a Confirmation email with a link to the Webinar
11. he An nual Due date based on 366 days from the most recent VB2 date Uses the Libraries gt Facility gt Clinical Profile gt Quar terly Review Days to schedule quarterly assessments e Alerts you if an annual is due within 30 days of the next suggested quarterly date and if the next sug gested quarterly is the 4 5 or 6 quarterly If the reason is a Quarterly MDS the Next Annual Due date will be printed in the Comment column Comment Ann Due 10 02 2010 If there is a Discharge Date in a resident s face sheet Next Asmnt and you have not completed a Dis charge Tracking Form this resident Reason Due Date will be listed as requiring that re cord as the Next Assessment 04 01 2010 E Disc Hi Tech Schedules Webinars on MDS 2 0 Topics MDS and MIHMS Billing Designed for our Maine Clinical Records Nursing Care users to learn how the MDS will affect billing This Webinar will stress the importance of good communication between your MDS Coordinators and your billing staff Date Day Time Topic 7 8 Thurs 2 2 30 pm 7 22 Thurs 2 2 45 pm MDS Scheduling and Key Reports Designed for MDS Coordinators Refresh your knowledge about MDS scheduling and reporting to help avoid missed MDS records and late submissions Learn to access and report on your MDS History m Page 6 The HTS Express Summer 2010 Hi Tech Provides MIHMS Training To prepare MaineCare providers for the September 1 Fin
12. nt a form and fax to Hi Tech This informs us that you have installed the update If you are responsible for installing up dates please follow the Installation Instructions for printing the form Verify its accuracy and fax it to Hi Tech We keep the three most recent updates indicated by different Release numbers on our website If you fall too far behind you will not be able to install any of the newer Releases It will become a chargeable appointment with Hi Tech Support to bring your system up to date a Creative Imaging Sets Group Run Dates Order close Delivery September 1 October 14 Contact Dana Wildes dwildes creative ig com 207 807 6284 cell Toll free 866 370 2999 www hi techsoftware com gt Hi Tech Clients gt Creative Imaging Cooperative Buying Plan a Joanne Hewett Joins the Hi Tech Team Our new Administrative Assistant Joanne Hewett will greet you when you call and she will enter your questions and requests into the Hi Tech Phone Support Call Queue Joanne graduated from the University of Maine at Orono in 1982 with a Bachelor of Science degree in Child Development Family Relations with a focus in Social Work Joanne has an extensive background in customer service She managed a bookstore for 14 years worked in a town office for 2 years and was a legal secretary for 7 years Joanne has served on advisory boards for Kennebec Valley Community Action Program KVCAP The HTS Express Page 3 Revie
13. ty Rates program E Payroll List Part or Full Time Employees In Reporting gt Employee Labels also under Prepare W 2s you can now select M All Sched Hours or enter a range of scheduled hours This allows you to print lists of part time or full time employees E The HTS Express Page 7 Control the Payer of Medicare B Type Charges Assign the sort number 99 to an insurance such as Medicare B so it will not be selected before another in surance for therapy and other Medicare B type charges Description MEDICAID MCR A MCR B This change affects the following processes End of Month gt Therapy Charges gt Create Rehab Charges If insurance is assigned a sort number of 99 the program will skip it as inactive Interfaces gt Resident Accounting gt Therapy Charges gt Create Charges and Rehab Therapy System gt Daily Procedures gt Enter Daily Time If you assign a sort number of 99 to Medicare B the resident will be viewed as not having Medicare B E Hi Tech Enhances Therapy Systems Release 10 05 included several enhancements to the Rehab and Respiratory Therapy Systems Read the details in the Update Memo and User Manuals for these systems On the Hi Tech menu select the Therapy application and Update Memos then select User Manual on the left side of the menu E d User Manual ae General Ledger Release 10 05 Changes e Journal Entries gt Enter JEs displa
14. w you can begin to prepare for these changes Clinical News MDS 2 0 and MDS 3 0 New Website We will soon launch a re designed website with a very different look and some new features including a Search box We will provide instruc Financial News tions that help you find what you need on the website and you can call Hi Medicare B Fees Tech if you can t find what you are looking for E MIHMS for MaineCare Bon Voyage Sharon Worthley Navigate with Fasel After 22 years with Hi Tech Software Sharon Worthley has left us She and her husband have moved to North Carolina to live closer to their children and granddaughter Find the blue swoosh hiding in this issue Email marti hi techsoftware com We are still discovering Sharon s name and email address in instructions to our clients If you discover one of these artifacts please let us know Instead of emailing Sharon Tell her where you found it email Support Hi TechSoftware com or call our new She will enter the first 10 Administrative Assistant Joanne Hewett at 207 474 7122 responders in a drawing for a Be sure to read about Joanne on Page 3 m 25 L L Bean gift certificate Page 2 Hi Tech Welcomes California Client With the addition of our new client in California Hi Tech supports clients l in 9 states Whittier Hospital Medical Center Whittier CA Clinical Records System for Nursing Care s HOLLYwgoD l We also Welcom
15. w Your Hi Q Points It is a good time to review your Hi Q Points and your training needs If you have points left from 2009 you must use them by the end of 2010 e On site training 1 point buys 1 hour No charge for travel time e Telephone appointments 1 2 point buys 1 hour e Facility specific workshops 1 2 point buys 1 hour Held at our office and focused on your agenda a Do you Meet Minimum System Requirements These requirements will provide satisfactory processing speed in the Hi Tech programs New equipment provides better and faster results Workstations e Windows 2000 XP Vista or Windows 7 e Laser Printer not a DeskJet InkJet or BubbleJet e Tape Backup or other removable media e Phone located near workstations for support File Server for networked environments e 1 GB free disk space or more e If using a dedicated file server not used as a work Station any Windows based network or LINUX e Drive letter mapped exclusively to Hi Tech Other e Internet access and email capability high speed access recommended e Modem and phone line access on Resident Accounting system if applicable e Email contact s for correspondence i Families in Transition Program and Youth and Family Services She is the Past President of the Skowhegan Lioness Club She currently serves as a trustee for an assisted living facility in Skowhegan Redington Memorial Home Joanne lives in Skowhegan with her husband Jeff and
16. y 12 18 National Immunization Awareness Month www cdc gov vaccines events niam default htm August Alzheimer s Memory Walk www alz org September November National Grandparents Day www grandparents day com Sunday September 12 National Assisted Living Week www nalw org September 12 18 National Rehabilitation Awareness Week www nraf rehabnet org September 19 25 AHCA Recognizes the Following in September American Heart Walk www americanheart org Healthy Aging Month www healthyaging net National Sickle Cell Awareness Month www sicklecelldisease com National Cholesterol Month www nhlbi nih gov m Hi Tech to Exhibit at Fall Conferences Vermont Health Care Association VHCA Tuesday Wednesday September 21 22 New Hampshire Health Care Association NHHCA Wednesday Thursday September 29 30 Maine Health Care Association MHCA Wednesday Thursday October 20 21 New Hampshire Association of Residential Care Homes NHARCH Tuesday Wednesday October 26 27 E Summer 2010 Help Hi Tech Help You Hi Tech assigns Call Numbers to each request for support If you know your Call Number reference that number if you call back about the same issue All correspondence to Hi Tech email faxes etc must include your name and your facility name We need this information to log your request for assistance into our Call Queue When you install an update the Installation In structions ask you to pri
17. ys the Year and lists items that match that year Print Journal Entry Audit now includes the year End of Year gt Open New Year removes inactive accounts that have no activity in This Year Libraries gt Chart of Accounts gt Print Reports allows you to select Mlnactive Accounts Only and MiLast Year Chart Inactive accounts will be noted as Inactive at the end of the detail line Interfaces gt General Ledger gt Central Office gt Copy Custom Reports will copy GL report designs to other companies Contact Hi Tech Support for help E HTS Staff Summer 2010 Rick Anzelc President Systems Analyst Lynne Hammond Director of Marketing Sales Email new support issues to Jeff Hadley Director of Support Services support Hi Techsoftware com Joanne Hewett Administrative Assistant Several support people receive Gloria Collins Accounting emails to this address RJ Anzelc Business Manager If poe fax am IS UE LO ala call to verify it has been received Claire Bourque Product Training Consultant 3 8 We will log your issue in the order Connie Harmon Product Training Consultant received Kris Stewart Product Training Consultant Jackie Locke Software Design amp Development Ed Fowler Director of Quality Assurance The HTS Express is published by Rachael Murphy Client Support Manager Hi Tech Software Inc Alicia Nichols Client Support Letters to the Editor Deanne Morrow Client Support Marti McFadden Hi Tech Software In
Download Pdf Manuals
Related Search