SeaCom 2000 Call Data Manager Manual
Contents
1. a TAB character This allows for easy import to applications like Excel e t c The records of such an ASCII file holds the following fields 1 Account number First name Family name Address 1 Address 2 PIN code encrypted Account value Enabled Boolean ED JE EVER dew Ee O Card number not used 10 Number of calls 11 Number of non invoiced calls 12 Personal ID code 13 Auxiliary field 1 not used 14 Auxiliary field 2 not used 15 Auxiliary account value not used 3 1 2 10 Import user data User data can be imported from a file having the above format Note that the account will be zero set during import SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 17 3 2 The Call Data Viewer The call data is inspected by the Call data viewer window shown figure 8 and operated by choosing one of the menus from the main menu line shown figure 7 alternative selecting the corresponding menu item from the right mouse button pop up menu alse shown figure 8 File View Users Calldata Charges About Show data of all users Invoiced only Non invoiced only Invoiced and non invoiced Delete selected call data Delete old call data Preview call data Print call data Sort by date Sort by account Export all call data Export selected call data Export old call data Figure 7 The main menu active when the call data viewer is selected The Call Data Viewer is opened by using the View menu fro2. invoiced Whenever an invoice is printed the operator will be prompted Do you want to mark call data invoiced When answering Yes all printed call data will have their mark set to Invoiced and the accounts of the user invoiced will be zero set SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 11 3 The editors The CDM system holds 4 editors e User data editor entering printing and inspecting data of users account holders e Call data viewer inspecting data of conducted calls e Charge editor entering editing and inspecting the charges of the system e Short number inspecting and editing the short number list The user editor is opened by default when the application opens whereas the call data viewer and the charge editor can be opened by the use of the View menu Figure 1 shows the View menu i SeaCom 2000 Call Data Manager File View Users Calldata Charges Shortnumbers About User data editor Call data viewer Charge editor Shortnumbers Figure 1 The Main form of the Call Data Manager showing the View menu The call data viewer can be opened by double clicking a user in the user data editor and all editors are opened whenever a menu operating on data covered by the editor is selected from the main menu 3 1 Users data editor The user data is inspected by the User data editor window shown in figure 3 and operated by selecting among the Users menu items shown figure 2
3. number that is already in use The 4strings First name Family name Addressl Address 2 is used freely to describe the user The Personal ID code is meant to hold the social security number of users or any other global unique person identifier This ID code is stored with each call data record 3 1 2 2 Deleting users The currently selected user can be deleted by choosing the Delete user menu If any call data of the user still exist in the SeaCom 2000 database the user can not be deleted and you have to delete all call data records of the user before a delete attempt will be successful 3 1 2 3 Delete all users All users can be deleted by selecting this menu item Only users having no call data will be deleted 3 1 2 4 Reset PIN When a user is just entered the pin code will be reset to new On the first attempt by the user to make an outgoing call the used PIN code will be stored in the SeaCom 2000 user database SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual 3 1 2 5 Enter PIN Page 15 If the PIN code has to be selected during installation of a user it is possible to enter the PIN code by using this menu 3 1 2 6 Previewing and printing of user list A list of users can be previewed printed by Print user list Figure 5 shows a part of a print preview choosing the menu items Preview user list and Users MX 2000 Cali Date Manager First name Family name Add Ad
4. 1 7 Extension The SeaCom 2000 local telephone number of the telephone from which the call was made 3 2 1 8 Trunk The SeaCom 2000 call number of the trunk through which the call was made 3 2 1 9 Error message This field will be empty if no errors exist If a an error is encountered during the attempt by the SeaCom 2000 processor to append a call data record this field will contain an error text 3 2 1 10 Invoiced The field will show false if the record is not marked invoiced and will display true if the record is marked invoiced SeaCom Date 2004 10 07 Page 19 SeaCom 2000 Call Data Manager Manual 50755 pasosu uou pue paaioauj gt anjeA Jeo L sasn P 433 35 L L uo paaioauj j qunoooy ayyawauu u Sse Auo PADIOAUI UoN puy sjea Jo aquny sasn payoajag AWEU ysn esf AEWWNS say 00 OL LHES ZLES 6 amp 2 602521980 LO L LL Wd L O0 F 66 P E g 00 OL LHS OS PRS 02 FSS L602 LESFODOLOL LL WY ZLB8P LL 66 LE al 00 OL LHS OG 297 SPSL PSS L602 LESPOOOLOL LL WY 6P 60 6 66 LE 00 OL LHS ES LIS LL FSS LEDZ LESFODOLOL LLIN LE LG LL 66 6 LZ al 00 OL LHS DO CRS 6 L FSS LEDZ LESFODOLOL LL AY LO FE0L BELT 00 OL LHES EE 62S SLL 6022 1980 LO L LL Wd 09808 66 S 2 00 OL LHS 0065 EZ FSS L602 LESPOOO LOL LL Wd 20990 66 S 2 a 00 OL LHS ZL2P EZZ PSS L604 LESPOOO LOL LL MY L826 B6 E 2 LHS Ze F BE FSSL604 LESPOOOLOLO LL Wed 20 99 2 66 22 L LHS 800 6 602 S2
5. 1980010 LL WY S c6 6 BEATE L sea ya ea io ep war pe E IG3H3LTIY 18MAIA eq TIED Figure 8 The Call Data Viewer 3 2 2 Selecting the user of which to view call data When selecting a user in the User Data Editor the account number of the user is transported to the Account item of the filter window thereby selecting call data of the selected user This means that when navigating through users in the User Data Editor the Call Data Viewer will display call data of the currently selected user Date 2004 10 07 SeaCom SeaCom 2000 Call Data Manager Manual Page 20 If this simple direct method of selecting which call data to view is not satisfying the filter window described below will give some possibilities 3 2 3 The filter window how to apply filtering of call data The filter window contains 3 items helping the user to restrict the number of call data displayed 3 2 3 1 User name filtering By entering the first name of a user into the User first name edit box the account number of that user will be transferred to the Account edit box which in turn is used as the filter for the displayed call data Altering the User first name box is the same as altering the First name box of the User Data Editor 3 2 3 2 Account filtering If you wish to display call data for a known account number then this can be entered directly into the Account edit box of the filter window 3 2 3 3 Sel
6. 2000 database concepts 2 1 User account an PIN code checker virtual In order to make the CDM system active in an SeaCom 2000 system a User account and PIN code checker virtual must be installed on the actual system Refer to the manual SeaCom 2000 Configuration manual for details of how to install this virtual call number 2 2 SeaCom 2000 Users Persons allowed to make outgoing call via the Call Data Management system is called users Before conducting any telephone calls the user must be entered into the user data base of the CDM system This is done using the user editor 2 2 1 Account number All users are by the SeaCom 2000 referenced by an account number Typically the account number has a length of 2 digits giving a total number of 100 users The length of the account number is selected upon the installation of the SeaCom 2000 so if necessary more than 100 user can be in operation but in order to keep the work of dialling the account number low as few digits as possible must be used All users have an account value indicating the sum of charges of all telephone calls made This account value is set to zero when the user is installed or whenever an invoice printing has been performed 2 2 2 PIN code All users must keep their own self chosen PIN code Upon installation of a new user into the SeaCom 2000 user database the PIN code is reset as new The first time the user makes an outgoing call using the ac
7. Manual Page 24 3 3 2 Editing the charge database The charges trunk groups and digits mask are entered by the user directly into the charge record display Data is written to the database whenever a new record is selected or when the OK button is pressed Adding deleting and printing is carried out using the buttons below the string grid 3 3 2 1 Adding and deleting charge records Use the Add and Delete menus to add new charge records and to delete the currently selected record 3 3 2 2 Previewing and printing of the charge records The charge rates can be printed and previewed using the Preview charge data and Print charge data menus Figure 12 Shows a sample printout of the charge rates MX M00 Call Data Manager Free time Base charge Charge pr minute 1000 1000 pom mm 100 am 1000 0m 00 mm mam mm am mam om 20 am mm am 2500 1000 1000 1000 1000 1000 Figure 12 Printing the charges 3 3 3 Applying a trunk group filter The filter window of the Charges Editor contains an item Trunk group which can be altered in order to sort out selected trunk group s This can be use full when the Charges database get large and many trunk groups exists SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 25 3 4 Short number editor Dialling out via the CDM system can be assisted by a short number conversion table This table is edited using the short number edit
8. SeaCom 2000 Call Data Manager Manual Page 1 SeaCom 2000 Call Data Manager Manual Abstract This document ts the user manual for the MX 2000 call data manager application Revision history Date D Rev S Rev Init Comment 2003 08 14 02 00 02 00 CJJ Updated for revision 02 00 software 2004 06 06 02 00 02 00 CJJ SeaCom update 2005 01 24 03 00 03 00 CJJ Short number table added SeaCom Icons SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual PA SEACOM S ren Frichs Vej 38K DK 8230 Aabyh j Denmark Phone 45 86 296 297 Fax 45 86 136 692 info seacom dk www seacom dk SeaCom 2000 Call Data Manager Manual Page 3 Contents l Call Data Managert CDM EE EE EE EE ht le cola ie 5 1 1 What can I do with the call data manager sicisciisciinns ocoues teiseinudacetvsansnuronieintiedacda tant 5 t2 Ted S T ON ve 5 1 3 Installing the Call Data Manager with LAN accessS mmmmmvsrrvrrvrrrrrrrrarrrrrrvrerrrrrnrsnrnrrennr 6 ET PANT 7 2 General concepts m SS 8 2 1 User account an PIN code checker Virtual cccccssssscececesecsssssseeeeeseesesssesnaeeseeserseees 8 2 2 SEM 2000 USE asked 8 2 2 1 Accountnumbe RE PN E ER Er er 8 2 2 2 PIN COd seiniin i E AE EE N E E A A AEA 8 2 3 How the SeaCom 2000 processes an outgoing call ceceesesseseeeeeeeesesssteeeeesereeees 9 2 3 1 Performing a telephone Call sa sv scsss ceaeeszenadesidivmernsvesadimiing sams vavtiavausatiava
9. c column Be careful to enter only unique account numbers and to keep the length matching the selected account numbers lengths The default length is 2 digits 3 1 1 3 Account The Account column displays the sum of charges of non invoiced calls for the user 3 1 1 4 Calls The Calls column displays how many calls in total the user has made 3 1 1 5 Non invoiced The Non invoiced column shows the number of non invoiced calls The sum of charges of these calls makes up the account value 3 1 1 6 The summary window The summary window contains the Selected user field showing the currently selected user together with the most important data of the user 3 1 2 The users menu The Users menu can either be found on the top main menu line or by right clicking the User data editor window User data is operated by selecting among the menu items SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 14 3 1 2 1 Add user Select the Add user menu if a new user Is to be entered This will at first open a dialogue as shown in figure 4 Account number mm First name Family name f ugust Address 1 Viktoriastraede 12 Address 2 DK 000 Copenhagen Cancel Personal ID code fi 40167 1699 Figure 4 The new user data entry dialogue The account number can be selected freely but when the form pops up the system scans the data base for a free account number It is not possible to use an account
10. count number a self chosen PIN code must be entered This PIN code is saved in an encrypted format into the SeaCom 2000 user database The same PIN code must now be entered every time the user makes telephone calls The length of the PIN code is selected upon the installation of the SeaCom 2000 Typically 4 digits In the case that the PIN code has to be determined upon installation of the user the PIN code can be entered from the CDM application using the menu Users Enter PIN menu SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 9 2 3 How the SeaCom 2000 processes an outgoing call In order to understand the data entered and inspected by the Call Data Manager a short description of how the SeaCom 2000 processor handles a telephone call follows 2 3 1 Performing a telephone call When a user wants to use an outgoing line for a telephone call the dial sequence indicated below should be followed User The SeaCom 2000 system performs 1 Dial 10 This accesses a mechanism in the SeaCom 2000 which in turn collects and validates the user account number and the PINC code 2 Dial the account number Zhe account number is collected and checked to be found in the user data base 3 Dial the PIN code The PIN code Is collected and checked to be found in the user data base When both the account and PIN 1s validated the list of trunk lines found in the User account and PIN code checker is used to select a trunk line
11. d2 Accout Enabled Andrew ren 123 Hereing kon rad UKsZOKersrakn 10 tu ost Peersen 25 Chey roe UkK 2Glouchester 12 Te f le Holmgreen raersku Boueuerd DK SDD Aarhus C 1 Te Gen Mer Z2 Wero VE Z Texas US 18 Te User rere 179457 8501234957 850123 tu Wer rame s Te Invoice User Jullie Petersen 25 Goryroad UK 4260 Glouchester Date and time Diale d number SINSE 12 40 05 PM WDE INSE 124207 M DEE IAE 12 4224 M MED SINE 12 43 11 PM s etie e ma ri IINE 12 46 42 PM DE ZN 124558 FIN DZS MX 2000 Cali Dat Manager Date 8018 Account 12 Figure 6 The preview of an invoice printing SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 16 3 1 2 7 Printing invoices of all users Use the menu Print all invoices when all existing users are to be invoiced A loop printing invoices for all users one by one will be entered after the last user the operator will be asked if all users should be set as invoiced if the answer is yes the CDM will mark all call data invoiced and set all user accounts to zero 3 1 2 8 Sorting user data Sorting the user data is made by clicking the Sort by account Sort by first name and Sort by family name menus Sorting will affect the User data display and the printouts selected 3 1 2 9 Export user data This menu is used to initiate an export of user data to an ASCII file Records of the file is separated by CR character and fields of the records are separated by
12. data rssororrrrrrrrrosnrnrrrrrrrrernr 20 200 VENNENE ESRA 20 232 Atonement 20 230 Sleeve utnaialenaaddneluaeateels 20 250 NOTE Vava SE 20 3 2 4 The summary WIN OW kakene 20 5241 Seereduseh na een erada iiaa Maaa da ATEN 20 3 2 4 2 Number of calls and total value display rorrnrnrrorrrrrrnrnrnnrnrrnrrrrvrsrarnnrnnrnnnnr 20 3 2 5 Operating he Gall date use meiner id uatiaeOh aby Contes 20 325 DN Aenean SAGA 21 3 2 5 2 Previewing and printing of Call data eeeerrrorrnrnrrrrrrrreronornnarrrrrrenerrsrrsnnnrrnnnr 21 30 GJE Me a Ea 22 3 3 1 The charge record displayen iriri een inuina E a e ETENA ELSASS 23 oe 0 jr B GU E EAE ET EAA TE 23 2 D R NE 23 55 Free ES 23 3 3 1 4 Base charge and Charge pr Minute reseeeeernnrnnnnnnenevnernnnnnnnnnnenenvensnnnnsnnnnen 23 3 3 2 Editing the charge database cds celsvusivicvesrecaveddavianbuueimdas ene ovusadsadeieanasuaoues 24 3 3 2 1 Adding and deleting charge records cc cccccccccccssssseseeeeeesceesssteaeeeeeesseeeseaes 24 3 3 2 2 Previewing and printing of the charge reCOrds cccsccccccccesssessseseceeeeeeessenes 24 3 3 3 Applying trunk group fiter vu seissxesssacnveceoaversdsayorueat anaiai nian aa iaa 24 3 4 Short number editor assessor de 25 SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 5 1 Call Data Manager CDM This is the manual for the SeaCom 2000 Call Data Management system The manual starts by presenting some general c
13. dri SeaCom 2000 Call Data Manager File View Users Calldata Charges Shortnumbers About Add user Delete user Delete all users Reset PIN Enter PIN Preview user list Preview invoice Print user list Print invoice Print all invoices Sort by account Sort by first name Sort by family name Export user data Import user data Figure 2 The menu used to operate the user data editor SeaCom Date 2004 10 07 Page 12 SeaCom 2000 Call Data Manager Manual EE BY L 6Z SUE SPE HI flg OPNA Zz WJOYNIOIS GIGEZ 35 UDSSUEYDP 008369 tl YSN HOA MAN PE GPEZ EZ Pi uoduaaag sueag nag x FO 1011pa ejyep 195 Figure 3 The User data editor The right mouse button pop up menu is shown Date 2004 10 07 SeaCom SeaCom 2000 Call Data Manager Manual Page 13 3 1 1 The user data editor window The main part of the user data editor contains the user data display Navigating into the user data display is carried out by mouse clicking or pressing the arrow keys When a user is selected the account number of the user is propagated to the call data viewer so that this viewer will display call data of the user Refer to Error Reference source not found for details on the call data viewer The data cannot be edited directly in the string grid 3 1 1 1 User data 4 strings of 25 characters can freely be used for describing the user 3 1 1 2 Account number The account number of the user is displayed in the Ac
14. e bridge providing there is a network linked computer installed SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 6 1 3 Installing the Call Data Manager with LAN access The SeaCom 2000 Call Data Manager is delivered on a CD ROM The LAN computer that is to operate the CDM application must therefore be equipped with a CD ROM drive To install the CDM system do the following 1 Insert the CD ROM and execute the SETUP application found on the disk Follow the instructions given 2 Use the explorer to locate and connect the hard disk of the SeaCom 2000 system 3 Map the SeaCom 2000 disk onto the LAN computer as drive M or use a letter of Your own choice Remember to click the reconnect at logon 4 Use the START PROGRAMS BORLAND C BDE Configuration to start the Data base engine configuration 5 In the BDE Configuration chose the Aliases tab page 6 Select the MX_DataBase alias 7 In the Parameters window edit the PATH to point to the SeaCom 2000 telephone system disk directory where the data base is found The PATH parameter must then be set to M WMX2000 MX_DataBase when the SeaCom 2000 disk is mapped as drive M 8 In the BDE configuration select the Drivers tab page 9 Select the PARADOX driver from the Driver name list 10 Alter the NET DIR parameter according to step 7 above The NET DIR parameter must be set to MAMX2000 MX_DataBase when the SeaCom 2000 disk is mapped as dr
15. e main menu active when the call data viewer is selected Operation of the SeaCom 2000 Call Data Management system requires that the user has entered the rates according to which the users shall be charged The Charge editor is used to maintain a list of telephone call rates The rates are base upon e Trunk group i e the type of line used Satellite Cellular shore line etc e The B number e The call duration Figure 11 shows the Charges Editor Charge editor 01010 010100046 119 Sat 1 Filters Trunk group Figure 11 The Charges Editor displaying sample charge records SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 23 3 3 1 The charge record display Most of the Charges Editor is devoted the record display 5 columns contain editable data The charges trunk groups and digits mask are entered by the user directly into the charge record display Data is written to the database whenever a new record is selected or when the OK button is pressed 3 3 1 1 Trunk group The trunk group column displays the trunk group for which the record is applicable This is the first data tested by the SeaCom 2000 Processor while trying to calculate the price of the calls If no match between the trunk group actually used and any charge records found in the SeaCom 2000 database then an error exists the price will be set to zero and an error message will be inserted into the call data record Ensur
16. e that the trunk group names entered in the Advanced Analogue Trunk set up of the SeaCom 2000 Configuration can also be found in the charges database 3 3 1 2 Digits mask When while calculating the price of a call the SeaCom 2000 processor finds a charge record with matching trunk group then the B digits are checked against the Digits mask of the record The digit masks states the digits that must be equal between the B number and the mask in order to apply the rates of the record An example B number 004586136690 Mask 0045 will match B number 004631480668 Mask 0045 no match B number 004586136690 Mask 0045 86 will match ix As seen from the example the character can be used as don t care digits Be sure always to include a default mask and default rates for all trunk groups 3 3 1 3 Free time This field sets the minimum duration of a charged call and sets the number of free seconds Calls having a duration less than the free time will not be charged but still logged and call having a duration that exceeds the free time will have the free time subtracted before the price is calculated on the basis of the following two rates 3 3 1 4 Base charge and Charge pr Minute Call having a duration that exceeds the free time will have a price calculated as Charge Base charge Duration of call Free Time Charge pr Minute 60 SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager
17. ecting all users Press the Select all users if call data of all users are to be inspected 3 2 3 4 Invoiced filtering 3 radio buttons on the filter window selects either all call data Invoiced and non invoiced or all invoiced call data or all non invoiced call data 3 2 4 The summary window The summary window contains 3 items 3 2 4 1 Selected user The leftmost item shows the currently selected user or it shows an informative string whenever no single user is selected or whenever an account filter is entered manually 3 2 4 2 Number of calls and total value display The Number of calls box shows the number of calls displayed in the call data viewer string grid If any filtering is included this number will change always to reflect the number of calls to be seen in the display or printed if call data printing is selected The Total value read only item shows the sum of all call data records displayed in the call data display Invoiced or non invoiced single user or many users Always the total sum of charges 3 2 5 Operating the call data Operating the call data is carried out by means of the menu items Refer to figure 7 SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 21 3 2 5 1 Deleting call data Call data can be deleted by using the Delete selected call data Choosing this menu item will delete all call data displayed in the call data display Be sure to apply the appropriate
18. filtering before pressing the delete button Deleting call data is an important operation as this is the only way to prevent the SeaCom 2000 disk from running out of disk space The person responsible for the maintenance of call data must follow a strategy of as an example deleting call data every 3 months 3 2 5 2 Previewing and printing of call data Two menus Preview call data and Print call data implement the possibility of printing and previewing call data The print out will contain exact the call data displayed in the call data display so the right filtering must be applied before printing Figure 9 shows a part of a print preview ee Calls NOX 2000 Call Date Manager Date andtime Diale d number j Accourt Trunkgroup Extension Charge SVS 12 40 46 M 04685 19550 12 Sari 11 HiS SIE 124207 M DEE 12 Sawi 11 DST SANSE 12 4224 M DDD 12 Sani 10 HEST S18 12 43 11 M DEn aE 12 Sani 11 pn BIVESE 12 46 42 M Ds 12 Sari 11 12 17 HIVE 124658 FIN OD 7 252525 12 Sari 10 1 00 BIVEEISS 1 M Teeetete s3 18 Sari 11 ESI 146 83 Figure 9 The top of a call data printing SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 22 3 3 Charge editor When selecting the charge editor the main menu shown in figure 10 becomes active and visible MX2000 Call Data Manager File View Users Call deta BERE Add charge record Delete charge record Preview charge data Print charge data Figure 10 Th
19. ive M 11 Close the BDE configuration utility and restart Your computer 12 The SeaCom 2000 Call Data Manager should now be available from the START menu 13 Start the MX_Configuration tool software in order to edit setting in the SeaCom 2000 system itself Use the menu Tools Password and enter the 8 digit key purchased with the CDM system in order to enable the SeaCom 2000 system logging of call data The MX_Configuration will display a message box when the CDM system is enabled Close the MX Configuration tool in order to pass the new settings to the SeaCom 2000 14 Next use the MX_Configuration tool in order to ensure that a virtual call number of type User account and PIN code checker is installed defaul call number 10 and that the parameters is set as desired SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 7 1 4 Backup All data including call data generated by the CDM system is stored in PARADOX data base files These files are found on the SeaCom 2000 disk in the C MX2000 MX_DataBase folder In order to make backups of the call data the contents of this folder must be copied onto a backup device via the network connection NOTE It is the responsibility of the network administrator to set up a kind of daily backup procedure for backing up this folder SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 8 2 General concepts This chapter contains descriptions of basic SeaCom
20. m the main menu or by duble clicking a user in the list Figure 8 shows the call data viewer 3 2 1 The call data display The major part of the Call Data Viewer form displays the call data records The contents of these records will be described below The user is not allowed to alter data of any call data records so the display is a read only view of the calls 3 2 1 1 Time of call Displays the data and time the call was started The format of the date time is determined by the set up of the operating system 3 2 1 2 Acc This is the account number of the user that made the call No other reference to the user is stored 3 2 1 3 Called number This is the destination number B number of the call The full B number is displayed SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 18 3 2 1 4 Duration The duration of the call in seconds The duration is shown in seconds although charge rates are entered in minutes 3 2 1 5 Charge This is the price of the call calculated when the call was terminated based on the trunk group the B number and the duration together with the charge rates set up by the user using the Charge Editor Refer to Error Reference source not found 3 2 1 6 Group The trunk group through which the call was made This corresponds to the trunk group set up in the Advanced Analogue Trunk set up found in the SeaCom 2000 Configuration application Refer to the Configuration manual 3 2
21. nummenys 9 2 3 2 Call Cala records EE ERR a ies a 9 2 3 3 Marking call data as nvoIGed L Amund merudenn tuikiwadka snbenmnmtnsk dte 10 3 Mee AEE NE 11 Suki VEERE ee 11 3 1 1 The user data editor window uvenner thsi tavito metered 13 JE ENE AEE 13 SER HACCOUNMMUEMBEN nss a sedis coh biketariinataasat amen 13 SPEJE KOMA 13 SIA GAR oa 13 JLE5 NONNOIGE TS etui ier Gene toealvadgoiets 13 JL16 Thesurm MAO Gare mms need am etA ar ETDAN 13 3 1 2 NEA ci Sows NE ea 13 3122 AE 14 Bl 22 DAMP USES gape egene rare EDETEN 14 Bu 273 Dee auge ass ae aaia aadar E 14 JET FANN NS 14 elie EET maa 15 3 1 2 6 Previewing and printing of user list rrreraranrnnnnrnrrrrvrnnnnnnnnnrnrrnrnnsnsnnnnnnrnnnn 15 3 1 2 7 Printing invoices of alUsersauevsaessoenesere eek ene unraluaaunadns 16 228 Sorting user dake nics cary incmadincirah dead Great 16 ET PT NS 16 ILO MP EE ANNE 16 3 2 TELENOR Se 17 3 2 1 Thievcall data display esa ssesevesczendeatdavsauperperecrtesveevbeepedteasdiaarevnrceedetveimead A AaLi 17 SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 4 Jar Teve 17 LE Asser 17 3 213 Hede ri E E E a amen 17 Oreck DON iea aaa T ie D Ea iaaa aara eis 18 IS OG TG LEE 18 JD GEN 18 SL BERNS 18 AE Ts GE 18 3419 Bror message sanere Gea dan cud Hadde 18 ALL ek 4 18 3 2 2 Selecting the user of which to view call data rrrrnnnnrorrrrrrrrarsnrnrrrrrrresrnrrnnnnr 19 3 2 3 The filter window how to apply filtering of call
22. oncepts of the SeaCom 2000 access control and call data management system followed by a detailed description of how to use the Call Data Manager application is used is provided 1 1 What can I do with the call data manager The Call Data Manager is used to maintain the user database of the SeaCom 2000 system In order for the system to be able to control access to and to keep track of the use of outgoing telephone lines a database of authorised users is found on the SeaCom 2000 disk The CDM application enables the user to inspect the call data records created by the SeaCom 2000 telephone system and to print the call data either as a simple print out or as an invoice printing Exporting data to ASCII files is also possible The CDM application is used to maintain the charge rate database The charge rates can be set for each type of outgoing line trunk group and a possibility for setting the rates depending on the destination of the telephone calls B number is given 1 2 The client server concept The SeaCom 2000 system keeps the database on its own disk It acts as the server of the SeaCom 2000 database system The CDM application is meant to operate as a client either directly on the SeaCom 2000 system itself or on a network computer The SeaCom 2000 system can thus reside in a remote room of the ship on which the telephone is operating while managing the user database and the call data can be performed from any office or from th
23. or When selecting the short number editor the main menu shown in figure 13 becomes active and visible di SeaCom 2000 Call Data Manager File View Users Calldata Charges Shortnumbers About Add shortnumber Delete shortnumber Figure 13 The main menu active when the short number table is shown The short number editor has two columns the first column showing the short numbers and the second showing the digits to be dialled out when the short number is used Figure 14 shows an example Note that the short numbers are shown with both the terminator and without If both dial timeout and the end key has to be used this must be the case for each short number dx Shortnumber editor DEN x Shomumber Digits to be dialed fio 004586136690 004586136690 004586136690 004586136690 004586136690 004586136690 004586136690 004586136690 004586136690 Figure 14 The Short number Editor displaying sample of short numbers SeaCom Date 2004 10 07
24. to be used for the outgoing call The call is then transferred to the selected trunk line 4 Dial the required number 7he trunk line collects the digits dialled and stores the digits for logging and for calculating the cost of the call When the B answer is obtained the start time of the call mill be stored and a second counter IS started for counting the duration of the call 5 Hang up When the user hang up the SeaCom 2000 performs a calcu ation of the price of the call using the charge data records Then it appends a call data record to the calls data base and updates the account of the user Note that it is possible to install more than one User account and PIN code checker in the case that the access code to the User account and PIN code checker is to be used when selecting different types of trunk line devices Satellite Cellular shore e t c 2 3 2 Call data records When a telephone call is completed the SeaCom 2000 processor creates a call data record which is appended to the call data record table of the SeaCom 2000 database This call data record will among other data contain the date and time of the call the duration the destination number the user account number and a charge calculated using the charges table of the SeaCom 2000 database SeaCom Date 2004 10 07 SeaCom 2000 Call Data Manager Manual Page 10 2 3 3 Marking call data as invoiced A new call data record will contain a mark saying Non
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