TTP-244M Pro / TTP-342M Pro TTP-244ME Pro
Contents
1. PRINTER SETUP DATA BITS 8 A 2 Continued on next page PRINIER SETUP PRINTER SETUP READY DATA BITS 8 DATA BITS 7 Y Y 4 MENU 9 PRINTER SETUP SIOP IPIE cu SELECT PRINIER SETUP LANG ENG SET A 3 The Smarter Choice TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 55772. 244 Pro TTP 342M Pro 244 Pro TIP 342ME Pro THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Copyright Information 2011 TSC Auto ID Technology Co Ltd The copyright in this manual the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co Ltd All rights reserved Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Agency Compliance and Approvals CE CLASSA 55022 2006 1 2007 50024 1998 1 2001 2 2003 61000 4 2 2008 61000 4 3 2008 61000 4 4 2004 60950 1 2006 11 2009 GB9254 2008 CLASS GB4943 2001 GB17625 1 2003 HA Berwin FEAR rman weAYXUJGSR T P n feu 2H PASE H AT o CONTENTS 1 PRODUCT INTRODUC TONo 2555 1 2 GETTING STARTED riina aata katate laik islam 2 2 1 EguipmenEGheokliSl 2 Sant 2 PINE RAN S 2 3 Dultons ana IndleadlOES AEA 6 3 SET U
3. Interface Check Sum inch Serial NO t mm Ribbon Code Fage County Code Head up Sensor Reprint After Error Printer setup Gap Inten Bline Inten Continuous Inten Baud Rate Data Bits Parity Stop Bit s 201 1 5 13 FF 02 47 34 5 2 Printer Function 1 Select the PC interface connected with bar code printer 2 Click the Function button to setting 3 The detail functions in the Printer Function Group are listed as below Printer Function Function Description atrae Sen Serup roug nea sensu fad _Ethemet Setup Setup the IP address subnet mask gateway RTC Setup for the on board Ethernet RTC Time Synchronize printer Real Time Clock with PC Print Test Page Print Test Page Print a test page Printer Reset Printer Reboot printer Factory Default Im 4 th T nitialize the printer and restore the settings Dump a Default MEME factory default Ignore ALITO BAS DumpTe Text To activate the printer To activate the printer dump mode mode Configuration Page Ignore AUTO BAS Ignore the downloaded AUTO BAS program pem Configuration Page Print printer configuration Password Setup Set the password to protect the settings Note For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 24 6 TROUBLESHOOTING The following guide
4. HOST PS FF0284 MAC ADDRESS 00 1B 82 FF 02 A4 DHCP ENABLED YES IP ADDRESS 0 0 0 0 SUBNET MASK 0 0 0 0 DEFAULT GATEWAY 0 0 0 0 KERR fe e e e ee e ERK KERR KKK e e ee e e e e e e e e eee FILE LIST DRAM FILE 0 FILE S FLASH FILE 0 FILE S OOM KBYTES OOM KBYTES FREE KBYTES KBYTES FREE PHYSICAL DRAM AVAILABLE DRAM PHYSICAL FLASH AVAILABLE FLASH END OF FILE LIST Serial Printed mileage meter Firmware checksum Serial port configuration Code page Country code Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor sensitivity Numbers of download files Total amp available memory space Print head check pattern When the self test is completed the printer enters the dump mode Please turn the printer s power off and then on again to resume normal printing Note The physical flash memory on board is 4MB respectively Due to system firmware will occupy 1 5MB so total available flash memory space for downloads 15 2 5MB bytes The DRAM on board is 8MB respectively For DRAM system and image buffer will occupy it so total available DRAM for downloads will be 256 K bytes Dump Mode After the self test the printer enters the dump mode In this mode any charac ters sent from the host computer will be printed in two columns as shown The characters received will be
5. PRINTER INFO PRINTER INFO PRINTERINFO PRINTER INFO SIZE X XX X XX GAP X XX X XX PEEL OFF OFF CUTTER ON RIBBON ON Y Y Y Y Y lt FILE LIST FILE LIST LIST END OF LIST XXXXXXKKX XXX END OF LIST MEMORY INFO F TOTAL XXXX K MEMORY INFO F AVAIL XXXX K MEMORY INFO ID TOTAL XXXX gt MEMORY INFO D AVAIL XXXX K d wm DATE TIME DATE XXXX XX XX DATE TIME TIME XX XX PRINTER SETUP LANG ENG A 1 y ser SELECT Continued on next page PRINTER SETUP PRINTER SETUP PRINTER SETUP PRINTER SETUP READY LANG ENG LANG 8 LANG LANG y PRINTER SETUP PRINTER SETUP PRINTER SETUP MENU SPEED 1 5 SPEED 2 SPEED 3 p 22 y SELECT PRINTER SETUP PRINTER SETUP PRINTER SETUP DENSITY O DENSITY 1 DENSITY 15 SET Y Y s V PRINTER SETUP PRINTER SETUP PRINTER SETUP PRINTER SETUP BAUD RATE 19200 BAUD RATE 9600 BAUD RATE 4800 BAUD RATE 2400 Y Y E V V PRINTER SETUP PRINTER SETUP PRINTER SETUP PARITY NONE PARITY EVEN PARITY ODD p V
6. 300 DPI model It can accept a wide range of media including roll feed die cut and fan fold labels for both thermal transfer and direct thermal printing All of the most frequently used bar code formats are available Fonts and bar codes can be printed in any one of the four directions This printer provides a choice of five different sizes of alphanumeric fonts By using font multiplication an even greater range of sizes is possible Smooth fonts can be down loaded from the user friendly Windows labeling software In addition this printer is capable of independently executing BASIC programming functions including arithmetic logical operation loop flow control and file management among others This programming capability provides the greatest efficiency in label printing 2 2 1 GETTING STARTED This printer has been specially packaged to withstand damage in the shipping process However for fear that unexpected damage might occur upon receiving the bar code printer carefully inspect the package and the device In case of evident damage contact the carrier directly to specify the nature and extent of the damage Please retain the packaging materials in case you need to reship the printer Equipment Checklist One bar code printer unit One ribbon paper core for ribbon rewind spindle Two ribbon supply rewind spindle 2 pcs e One USB interface cable e One power cord e One Windows labeling software Windows driver
7. CD disk e One quick start guide separately purchased items may also be included These additional items may include Labels e Ribbons e Stand alone keyboard e Cutter module Peel off module lf any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Parts Front View 1 Printer cover Release handle 2 Label dispense opening 3 Liner opening Option function 4 MENU button Option for E series 5 PAUSE SELECT button 6 FEED SET button 7 Error indicator 8 On line indicator 9 LCD display Option for E series 10 Power indicator Interior View COON OOF Ribbon supply spindle Label roll guard Label supply spindle Ribbon rewind spindle Sensor switch Print head release lever Front panel Printer cover 9 Print head 10 Platen roller 11 Media sensor 12 Adjustable label guide Rear View Centronics interface Option for E series Ethernet interface Option USB interface Label insert opening For use with external labels RS 232C interface connector SD card socket Power switch CON OOF WN Power cord socket Note The interface picture here is for reference only Please refer to the specification for the interfaces availability 2 3 Buttons and Indicators POWER Indicator The green POWER indicator illuminates when the power switch is tur
8. Head cleaner pen and 100 ethanol to clean the print head surface H8 H H H Print Head Print Head Print Head Element Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing 2 Rotate the platen roller and a new label roll wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Tear Bar Peel the lint free cloth with 100 needed Bar ethanol to wipe it Compressed air or vacuum Wipe it with water dampened As needed cloth Brush or vacuum As needed Platen Roller lt o P e Do not touch printer head by hand If you touch it careless please use ethanol to clean it e Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head e Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life 26 Revise History 27 Appendix A Menu Control Flowchart Option The following shows the control flowchart of the menu READY PRINTER INFO PRINTER INFO PRINTER INFO PRINTER INFO PRINTER INFO PRINTER INFO Y 243 V1 XX SPEED 3 DENSITY 8 COM1 96 N 8 1 CODE PAGE 437 001 E PRINTER INFO
9. ON LINE LED illuminates the printing job will be resumed without data loss 4 POWER ON UTILITIES There are three power on utilities to set up and test the printer hardware These utilities are activated by pressing the FEED or PAUSE button and turning on the printer power simultaneously The utilities are listed below 1 Self test 2 Gap sensor calibration 3 Printer initialization 4 1 Self Test Utility Install the label first Press the FEED button and then turn on the printer power Do not release the FEED button until the printer feeds labels The printer per forms the following 1 Calibrate label pitch 2 Print out thermal print head check pattern 3 Print the internal settings 4 Enter dump mode To initiate the self test mode hold down the FEED button and activate the printer power simultaneouly The printer will calibrate the label length If the label gap is not detected within 7 the printer stops feeding labels and the media is regarded as continuous paper In self test a check pattern is used to check the perform ance of the thermal print head Following the check pattern the printer prints its internal settings as listed below Self test printout PRINTER INFO Version SERIAL MILAGE m 0 Model name and F W version CHECKSUM SERIAL PORT 9800 N 8 1 CODE PAGE 850 COUNTRY CODE 001 SPEED 6 INCH DENSITY 8 9 SIZE 4 00 6 06 GAP 0 10 0 00 TRANSPARENCE X
10. lists some of the most common problems that may be encountered when operating the bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance MN Ribbon does not advance The media and ribbon must be installed rewind and close print head mechanism prior to turning orinter Poor print quality Clean the thermal print head Adjust the print density setting Ribbon and media are not compatible Media thickness Is over spec Power indicator does not Check the power cord see whether it is illuminate properly connected ON LINE indicator is off ERROR Out of paper or out of ribbon indicator is on Calibrate the sensitivity of gap sensor Hewind ribbon paper core is not installed Continuous feeding when printing Calibrate the gap sensor labels 25 7 MAINTENANCE This session presents the clean tools and methods to maintain your printer Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol The cleaning process Is described as following Printer Part Method 1 Always turn off the printer Clean the print head when changing a before cleaning the print head new label roll 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab
11. 2 Place an empty paper core onto the ribbon rewind spindle 3 Insert the left side first Mount the ribbon rewind paper core on the front hubs Please be noted that the bigger hub side with 4 ribs must be installed toward the right side of ribbon mechanism 4 Install ribbon on the ribbon supply spindle Mount the ribbon supply spindle on the rear hubs Insert the left side first 5 Please be noted that the bigger hub side with 4 ribs must be installed toward the right side of ribbon mechanism 7 Following the direction of the 4 RIBBON label pull the ribbon leader to the front from beneath the printer carriage 5 Rotate the ribbon rewind roller until the ribbon overlaps the ribbon leader and stretches tight 6 Engage the printer carriage 7 Close the printer cover and press the FEED button until the green ON LINE LED illuminates Note e When switched on the printer will automatically detect whether ribbon 15 installed to set printer to direct thermal or thermal transfer mode As such to use thermal transfer mode be sure to install the ribbon the label and engage the ribbon mechanism before you switch on the printer To use direct thermal mode install the label and engage the ribbon mechanism before switching on the printer 3 3 Loading Label 1 Open the printer cover and front panel 2 Lower the label roll guard to the horizontal position slide the label stock into label roll sp
12. P 8 8 9 2 LOaGING ING RIDDON e 9 cmt Nerio 0114153 Bel Mee at 13 3 4 Loading Media in Peel off Mode 16 3 5 Loading Media in Cutter Mode 18 4 POWER ON UTILITIES 19 A CST UUI e ees a 19 4 2 Gap Sensor Calibration ae majad 21 43 zdaiaitzimimii ivecile ge RT 22 5 DIAGNOSTIC TOOL aaa kava 23 9 1 Diagnose TOO ajajad 23 5 2 14 114115 21310 41031 0 bows ESA mi 24 6 TROUBLESHOOTING 25 a 26 27 APPENDIX A MENU CONTROL FLOWCHART OPTION 1 1 PRODUCT INTRODUCTION Thank you very much for purchasing this bar code printer The attractive printer delivers superior performance at an economical price Both powerful and easy to use this printer is your best choice The printer offers both thermal transfer and direct thermal printing at user selectable speeds either 1 5 2 0 3 0 and 4 0 IPS Inch Per Second for 203 DPI model 1 0 1 5 and 2 0 IPS for
13. e gap sensor on two occasions 1 Changing to a new type of label media 2 Initializing the printer Note The ERROR LED may flash if gap sensor is not calibrated properly Please follow the steps below to calibrate the gap sensor 1 Turn off the printer power and install blank labels without any logo or character on the printer 2 Hold down the PAUSE button and turn on the printer power 3 Release PAUSE button when the printer feeds labels Do notturn off the printer power until the printer stops and the two green LEDs light on Note Black mark sensor has fixed sensitivity It is no need to calibrate the black mark sensor 21 4 3 Printer Initialization Printer initialization clears all downloaded files resident in the flash memory and sets printer parameters to default values Please follow the steps below to initialize the printer 1 Turn off the printer power 2 Hold down the PAUSE and FEED buttons and turn on the printer power 3 Do not release the buttons until the three LEDs flash in turn Default setting 50 8 mm sec 2 ips 203DP Speed 38 1 mm sec 1 5 ips 300DPI Density 4 101 6 mm 4 101 6 mm Sensor type Gap setting 0 12 3 0 mm Print direction fo 5 Serial port settings 2500 a none parity 8 data bits 1 Code page ShiftX Jo S ShftY sensitivity Note B Printing method thermal transfer or thermal direct printing will be set a
14. indle and then flip back the label roll guard 3 Disengage the printer carriage by pulling the print head release lever located to the left side of the platen 4 Install the label so that it goes when using an external label roll mount through the label feed slot in the direction of the K LABEL label and under the ribbon mechanism to lay upon the platen 6 Engage the printer carriage 7 Wind the label roll until it becomes adequately stretched for the intended purpose 8 Select the using label type by sensor switch for single column label R for double column label 9 Close the printer cover and front panel 14 10 Use Diagnostic Tool to the media sensor type and calibrate selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate Sensor button Please refer to the section 4 Note e Please calibrate the gap black mark sensor when changing the media e When the printer is out of ribbon or label the ON LINE LED will not come on and the ERROR LED will flash Reload the ribbon or media without turning off the printer Press the FEED button a few times until the ON LINE LED illuminates the printing job will be resumed without data loss 3 4 Loading Media in Peel off Mode Option 1 Please refer to section 3 3 to loarding the media and to calibrate the sensor first 2 Remove the foremost one or t
15. ned on ON LINE Indicator The green ON LINE indicator illuminates when the printer is ready to print When the PAUSE button is pressed the ON LINE indicator will be flash ERROR Indicator Error Paper Empty The red ERROR indicator illuminates in the event of a printer error such as paper empty ribbon empty out of memory and so forth For a full list of error messages please refer to Section 4 2 Troubleshooting Guide MENU Button Option function for E series Provided with a built in menu the printer allows the user to directly set printing parameters or view printer status on the LCD display panel To enter the Menu mode press the MENU button Press the button over again to proceed form one menu item to another or to revert to the original Ready status The menu is comprised of these major items Printer Info File List Memory Info Date Time and Printer Setup Each of said items in turn is made up of a number of sub items which can be selected by pressing the SELECT button or viewed or set by pressing the SET button Refer to Appendix for the structure and operation logic of the menu PAUSE SELECT Button This button combines two functions PAUSE if the printer is in the Ready status or SELECT if in the Menu mode Option function for E series The PAUSE bution allows the user to hold a print job and then resume the printing with a second depression of the button By pressing the PAUSE button 1 the printer stops at the com
16. pletion of printing of the current label 2 the PAUSE LED flashes and 3 the printer holds all data in memory This allows for trouble free replacement of label stock and thermal transfer ribbon A second depression of the PAUSE button will restart the printer Note If the PAUSE button 15 held down for more than 3 seconds the printer will be reset and all data of the previous printing job will be lost The SELECT button allows the user select for the sub item to be processed Once the sub item has been selected the user can change its setting by pressing the SET button Option function for E series FEED SET Button As does the PAUSE SELECT button this button also has dual functions FEED and SET Press the FEED button for label to advance to the next print position Press the SET button to change parameter settings or view printer status on the LCD screen Option function for series 3 SET UP 3 1 Setting up the Printer Place the printer on a flat secure surface Make sure the power switch is off Connect the printer to the computer mainframe with the provided printer cable Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded receptable Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 3 2 Loading the Ribbon 1 Open the printer cover and front panel
17. shown in the first column and their corresponding hexadecimal values in the second This is often helpful to users for the verifi cation of programming commands or debugging of printer programs Reset the printer by turning the POWER switch off and on FOI IOI IOI e e e ye e yc e c e IOI ye e e e ce K K K NOW IN DUMP MODE DOWNLOAD DE 44 57 4E 4C 41 44 20 22 44 45 MO2 BAS SI 40 32 2E 42 41 53 22 OD 53 49 4 00 5 00 45 20 34 2E 30 30 2C 35 2E 30 30 CLS SPEED OD OA 43 4C 53 OD 53 50 45 45 44 1 5 DENSIT 20 31 2E 35 OD OA 44 45 4E 53 49 54 Y 10 DIRECT 59 20 31 30 OD 44 49 52 45 43 54 ION SET 49 4F 4E 20 30 OD 53 45 54 20 43 UTTER OFF S 55 54 54 45 52 20 4 46 46 OD 53 ET DEBUG LAB 45 54 20 44 45 42 55 47 20 4C 41 42 EL REFERENC 45 4C QD QA 52 45 46 45 52 45 4E 43 E 0 0 100 45 20 30 2C 30 00 OA 41 3D 31 30 30 0 Y 100 FO 30 00 59 3D 31 30 30 OD 46 4F 1 1 52 20 49 3D 31 20 54 4F 20 33 OD OA BARCODE 100 42 41 52 43 4F 44 45 20 31 30 30 2C 39 96 1 59 2C 22 33 39 22 2C 39 36 2C 31 2C 0 2 4 STR A 30 2C 32 2C 34 2C 53 54 52 24 28 41 AmA 1 29 OD OA 41 3D 41 2B 31 00 OA 59 Y 150 NEXT 59 2B 31 35 30 OD 4E 45 58 54 00 PRINT 1 EO 50 52 49 4E 54 20 31 OD 45 DEMO2 50 OD OA 44 45 4D 4 32 OD 20 4 2 Gap Sensor Calibration Utility This utility is used to calibrate the sensitivity of the gap sensor Users may have to calibrate th
18. utomatically at the activation of printer power B Download files will be deleted after printer initialization B Sensor calibration is required after printer initialization before printing labels 22 5 DIAGNOSTIC TOOL TSC s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer s settings status change a printer s settings download graphics fonts and firmware create a printer bitmap font and send additional commands to a printer With the aid of this powerful tool you can review printer status and settings in an instant which makes it much easier to troubleshoot problems and other issues 5 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon eredaks act E ri grt to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility About Language Interface Features tab English Calibrate Sensor Ethernet Setup Setup Print Test Page Reset Printer Factory Default Dump Text Ignore AUTO BAS Configuration Page Password Setup Printer functions Printer Status Printer Status Printer Information Version Em Density Paper Width Paper Height Media Sensor Gap Gap Offset Post Print Action Cut Piece Reference Direction Offset Shift COMI 9600 8 1 RTS 23
19. wo labels from the liner Liner Label gt 3 Pull the print head release lever to feed the liner between the platen and the white peel off roller White peel off roller Platen 4 Feed the liner through the liner opening in the front panel Liner opening lt 5 Close the print head front panel and printer cover Liner 6 Set the post print action to peel Peeling will automatically start Press the FEED button to test Label Liner Note Please calibrate the gap black mark sensor when changing media 3 5 Loading Media in Cutter Mode Option 1 Please refer to section 3 3 to loarding the media 2 Install the label so that it goes when using an external label roll mount through the label feed slot in the direction of the LABEL label and under the ribbon mechanism Feed the label through the cutter opening Adjust the label guide to fit the width of the media Engage the printer carriage Close the printer cover and front panel Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor And set the post print action to cutter of Note e Please calibrate the gap black mark sensor when changing the media e When the printer is out of ribbon or label the ON LINE LED will not come on and the ERROR LED will flash Reload the ribbon or media without turning off the printer Press the FEED button a few times until the
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