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Dell PowerEdge R620 Owner`s Manual

1. 6 vFlash media card slot a Allows you to insert a vFlash media card 7 LCD menu buttons Allows you to navigate the control panel LCD menu 8 LCD panel Displays system ID status information and system error messages The LCD lights blue during normal system operation The LCD lights amber when the system needs attention and the LCD panel displays an error code followed by descriptive text K NOTE If the system is connected to AC power and an error is detected the LCD lights amber regardless of whether the system is turned on or off 9 Information tag A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need 10 Video connector CH Allows you to connect a VGA display to the system 11 Hard drives 8 Up to eight 2 5 inch hot swappable hard drives Up to four 2 5 hot swappable hard drives and up to two 2 5 inch Dell PowerEdge Express Flash devices PCle SSDs Figure 2 Front Panel Features and Indicators 10 Hard Drive System Item Indicator Button or Icon Description Connector 1 Diagnostic indicators The diagnostic indicators light up to display error status 2 System health indicator A The system health indicator blinks amber when a system fault is detected 3 Power on indicator power WW The power on indicator lights when the system power is button on The power button controls the power supply output to the system Item Indica
2. Action Message Details Action Message Details Action Message Details Action The system board lt name gt current is greater than the upper warning threshold System board lt name gt current is outside of the optimum range 1 Review system power policy 2 Check system logs for power related failures 3 Review system configuration changes 4 If the issue persists see Getting Help The system board lt name gt current is greater than the upper critical threshold System board lt name gt current is outside of range System board lt name gt current is outside of the optimum range 1 Review system power policy 2 Check system logs for power related failures 3 Review system configuration changes 4 If the issue persists see Getting Help The watchdog timer expired The operating system or an application failed to communicate within the time out period Check the operating system application hardware and system event log for exception events The watchdog timer reset the system The operating system or an application failed to communicate within the time out period The system was reset Check the operating system application hardware and system event log for exception events The watchdog timer powered off the system The operating system or an application failed to communicate within the time out period The system was shut down Check the operating system appli
3. PAN 6 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Try using a different tape cartridge Ensure that the device drivers for the tape backup unit are installed and are configured correctly See your tape drive documentation for more information about device drivers Reinstall the tape backup software as instructed in the tape backup software documentation Ensure that the tape drive s interface cable is fully connected to the external port on the controller card Check that the controller card is properly installed a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Open the system c Reseatthe controller card in the expansion card slot d Close the system e Turn onthe system and attached peripherals Run the appropriate diagnostic test For more information see Using System Diagnostics If you cannot resolve the problem see Getting Help Troubleshooting A Hard Drive A A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authoriz
4. 116 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 Close the system The existing passwords are not disabled erased until the system boots with the Jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumper back to pins 4 and 6 K NOTE If you assign a new system and or setup password with the jumper on pins 2 and 4 the system disables the new password s the next time it boots Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Assign a new system and or
5. Condition Corrective Action The indicator blinks Ensure that none of the following conditions exist amber if the system experiences a thermal error for e System cover cooling shroud EMI filler panel memory module blank or back filler bracket is removed e Acooling fan is removed or has failed example a temperature out of e Ambient temperature is too high range or fan failure e External airflow is obstructed See Getting Help EI Memory indicator Condition Corrective Action The indicator blinks See the system event log or system messages for the location of the amber if a memory failed memory Reinstall the memory device If the problem persists error occurs see Getting Help Hard Drive Indicator Patterns Figure 4 Hard Drive Indicators 1 hard drive activity indicator green 2 hard drive status indicator green and amber NOTE If the hard drive is in Advanced Host Controller Interface AHCI mode the status indicator on the right side does not function and remains off Drive Status Indicator Pattern RAID Only Blinks green two times per second Off Blinks green amber and off Blinks amber four times per second Blinks green slowly Steady green Blinks green three seconds amber three seconds and off six seconds Condition Identifying drive or preparing for removal Drive ready for insertion or removal NOTE The drive status indicator remains off until all hard drives a
6. Maximum Exhaust Temperature Fan Speed Offset k NOTE When the User Option is set to the default Auto setting the user option cannot be modified 3 Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields 4 Click Back Finish Yes 35 36 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section e Key to the system keylock e 1 and 2 Phillips screwdrivers e 710 and T15 Torx screwdrivers e Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit PSU when available e Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire e AMP 90871 1 hand crimping tool or equivalent K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Front Bezel Optional Removing The Front Bezel Unlock the keylock at the left end of the bezel Lift the release latch next to the keylock Rotate the left end of the bezel away from the front panel P SY N Unhook the right end of the bezel and pull the bezel away from the system Figure 10 Removing and Installing the Front Bezel 37 1 release latch 2 keylock 3 front bezel 4 locking hook Installing The Front Bezel 1 Hook the right end of the bezel onto the chassis 2 Fitthe free end of the bezel onto the system 3 Secure the
7. 1066 and 1333 1066 and 800 Dual rank 800 800 800 Quad rank 3 1066 and 800 Not Applicable Dual rank LRDIMM 1 1333 and 1066 1333 and 1066 Quad rank 2 1333 and 1066 1333 and 1066 Quad rank 3 1066 1066 Quad rank General Memory Module Installation Guidelines This system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for best performance 44 UDIMMs RDIMMs and LRDIMMs must not be mixed x4 and x8 DRAM based DIMMs can be mixed For more information see Mode Specific Guidelines A maximum of two UDIMMs can be populated in a channel Up to two quad rank RDIMMs and up to three dual or single rank RDIMMs can be populated per channel When a quad rank RDIMM is populated in the first slot with white release levers the third DIMM slot in the channel with green release levers cannot be populated Up to three LRDIMMs can be populated regardless of rank count Populate DIMM sockets only if a processor is installed For single processor systems sockets A1 to A12 are available For dual processor systems sockets A1 to A12 and sockets B1 to B12 are available Populate all sockets with white release tabs first then black and then green Do not populate the third DIMM socket in a channel with green release tabs if a quad rank RDIMM is populated in the first socket with white release tabs Populate the sockets by hi
8. 1333 MT s 2R x8 1600 MT s 2R x8 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x8 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s DIMM Slot Population NOTE 16 GB DIMMs must be installed in slots numbered A1 A2 A3 A4 A5 A6 A7 and A8 and 8 GB DIMMs must be installed in slots A9 and A11 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 DIMM Slot Population A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 A9 A11 B1 B2 B3 B4 B5 B6 B7 B8 B9 B11 A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 47 System DIMM Size in Number of DIMM Rank DIMM Slot Population Capacity in GB DIMMs Organization and GB Frequency K NOTE 16 GB DIMMs must be installed in slots numbered A1 A2 A3 A4 B1 B2 B3 and B4 and 8 GB DIMMs must be installed in slots A5 A6 B5 and B6 192 8 24 2R x4 1333 MT s A1 A2 A3 A
9. 2 8 hard drive connector Figure 49 Cabling Diagram 2 5 Inch x10 Systems 1 cable retention bracket 2 system board 3 integrated storage controller card 90 4 SAS connector on system board 5 SAS backplane expander card Installing The Hard Drive Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform en Sp Sa W en St Ss troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Holding the blue tabs align the slots on the hard drive backplane with the tabs on the chassis Slide down the hard drive backplane until the release tabs snaps into place Attach the SAS A cable to the SAS A connector on the hard drive backplane and the SAS B cable to the SAS B connector Connect the power cable s to the hard drive backplane Route the power data cables along the chassis wall Install the hard drives in their original locations Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals If applicable install the front bezel Control Panel Assembly Removing The Control Panel Board 8 Hard Drive System Sa CAUTION Many repair
10. 3048 m 10 000 ft 12 000 m 39 370 ft Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft Environmental K NOTE This section defines the limits to help avoid IT equipment damage and or failure from particulates and gaseous contamination If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and or failures to your equipment it may be necessary for you to re mediate the environmental conditions that are causing the damage and or failures Re mediation of environmental conditions will be the responsibility of the customer Air Filtration Data center air filtration as defined by ISO Class 8 per tee E E NOTE Applies to data center environments only ISO 146441 withia dove upper confidence limit Air filtration requirements do not apply to IT NOTE Air entering the data center must have equipment designed to be used outside a data MERV11 or MERV13 filtration center in environments such as an office or factory floor Conductive Dust Air must be free of conductive dust zinc whiskers or other conductive particles K NOTE Applies to data center and non data center p environments Corrosive Dust e Air must be free of corrosive
11. 5 PCle expansion card slot Allows you to connect a PCle expansion card riser 2 6 Video connector CH Allows you to connect a VGA display to the system 7 USB connectors 2 e Allows you to connect USB devices to the system The ports are USB 2 0 compliant 8 Ethernet connectors 4 te Four integrated 10 100 1000 Mbps NIC connectors or Four integrated connectors e Two integrated 10 100 1000 Mbps NIC connectors e Two integrated 100 Mbps 1 Gbps 10 Gbps SFP connectors 9 PCle expansion card slot Allows you to connect a PCle expansion card riser 3 19 Powersupply IPSUN AC 495 W 750 W or 1100 W 11 Power supply PSU2 Or DC 750 W or 1100 W jeu ak 2 345 67 9 10 11 12 Figure 6 Back Panel Features and Indicators 10 Hard Drive System and 8 Hard Drive System 3 PCle Expansion Cards Item Indicator Button or Icon Description Connector 1 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack 10 Hard Drive When one of these buttons is System pressed the system status indicator on the back flashes until one of the buttons is pressed again Item Indicator Button or Icon Description Connector 8 Hard Drive When one of these buttons is System pressed the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops
12. Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation 139 140 Getting Help Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link based on your need 141
13. MEM1205 Message Information Action Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Message Check if the cable is present then reinstall or reconnect Persistent correctable memory errors detected on a memory device at location s lt ocation gt This is an early indicator of a possible future uncorrectable error Re seat the memory modules If the issue persists see Getting Help Multi bit memory errors detected on a memory device at location s locatiom Multi bit memory error on lt ocation gt Re seat memory The memory module has encountered an uncorrectable error System performance may be degraded The operating system and or applications may fail as a result Re seat the memory modules If the issue persists see Getting Help Unsupported memory configuration check memory device at location lt ocatiom Unsupported memory configuration Check memory lt ocation gt The memory may not be seated correctly misconfigured or has failed Memory size is reduced Check the memory configuration Re seat the memory modules If the issue persists see Getting Help Correctable memory error rate exceeded for lt ocation gt The memory may not be operational This an early indicator of a possible future uncorrectable error Re seat the memory modul
14. Position your thumb firmly over the processor socket release lever near the unlock icon A and release the lever from the locked position by pushing down and out from under the tab Similarly position your thumb firmly over the processor socket release lever near the lock icon Q and release the lever from the locked position by pushing down and out from under the tab Rotate the lever 90 degrees upward 71 4 5 Figure 32 Processor Shield Opening and Closing Lever Sequence 1 close lock symbol 4 processor socket release lever 2 processor socket release lever 5 open lock symbol 3 processor 10 Rotate the processor shield upward and out of the way socket when removing the processor out of the socket 11 CAUTION The socket pins are fragile and can be permanently damaged Be careful not to bend the pins in the Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor 74 NOTE If you are permanently removing the processor you must install a processor blank and a heat sink blank in the vacant socket to ensure proper system cooling K NOTE Installing a processor blank heat sink blank is identical to installing a processor heat sink 72 Figure 33 Removing and Installing a Processor 1 processor socket release lever 6 ZIF socket 2 pin 1 indicator 7 socket keys 4 3 processor socket release lever 8 notches in processor 4 4 processor shield 5 process
15. SEL1204 Message Information Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message Details Action Message Details Action Message LCD Message Details The chassis is open while the power is on Intrusion detected Check chassis cover The chassis is open System performance may be degraded and security may be compromised Close the chassis Check system logs The chassis is open while the power is off Intrusion detected Check chassis cover The chassis was opened while the power was off System security may have been compromised Close the chassis and verify hardware inventory Check system logs All event logging is disabled This message is displayed when all event logging has been disabled by the user If unintended re enable logging Log is full When the event log is full additional events are not written to the log Older events may be overwritten and lost This message may also appear if the user disabled event logging Backup and clear log Could not create or initialize the system event log If the system event log fails to initialize platform status and failure events are not captured Some management software do not report platform exceptions Reboot the management controller or iDRAC Cycle system input power If problem persists call support An unknown system hardware failure detected Unknown sys
16. VGA MOU UC 96 Removing The VGA Mod UEa a rr erar aeaaea e aea raaa a a aeae aaaea aa iadaaa daaa d aoaaa Tan 96 Installing The VGA Module 97 SYStOM Boards Age ake kote konba sen dwat kd n pk dal n ka el ERE Gian thd Ale EEN 98 Removing The System Board eerst vote ee so resite ds pak ok od ve d kav pake oo be de poo pake tess be papy ak ke and kak dote Ea 98 lristalling The System Bpnatd uereg EE kepi asi and a 100 4 Troubleshooting Your System een 101 Safety First For You And Your System 101 Troubleshooting System Startup Failure EEN 101 Troubleshooting External Connectons EE 101 Troubleshooting The Video Subsvstem EE 101 Troubleshooting A USB Device Troubleshooting A Serial UU Device Troubleshooting A N IG veve veve det vese onn dis nyon dad aa di aaa l a di de aa kd aa kw kk da e aw a pla a mi wal kad da W ak Troubleshooting A Wet System 103 Troubleshooting A Damaged System 103 Troubleshooting The System Batter 104 Troubleshooting Power Supplies Troubleshooting Cooling Problems Troubleshooting Cooling Fans Troubleshooting System Memor Troubleshooting An Internal USB Key 106 Troubleshooting An SD Card ENEE 106 Troubleshooting An Optical Drive 107 Troubleshooting A Tape Backup Un 108 Troubleshooting A Hard Drive Troubleshooting A Storage Controller Troubleshooting Expansion Cards EEN 109 Troubleshooting Processorsicseccsercs ash ki daki n akne Bo kk vi da ie bd in saints AER 11
17. and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Displays the power output of the system in BTU hr or Watts The display format can be configured in the Set home submenu of the Setup menu Temperature Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Diagnostic Indicators The diagnostic indicators on the system front panel display error status during system startup K NOTE The diagnostic indicators are not present if the system is equipped with an LCD display E NOTE The diagnostic indicators are present only on the 10 hard drive system The following section describes system conditions and possible corrective actions associated with these indicators Electrical indicator Condition Corrective Action The indicator blinks See the System Event Log or system messages for the specific issue amber ifthe system If it is due to a problem with the power supply check the LED on the experiences an power supply Re seat the power supply by removing and reinstalling electrical error for it If the problem persists see Getting Help example voltage out of range or a failed power supply or voltage regulator 13 Temperature indicator
18. via s kep e Leyi owa sw eka and E kip e Leo ak dp ET kel kon dees Responding Lo Error MOSSA GO Siaa die rek desi bi ak detan da ka e va Po ab alon dni nwi n r n ko ko ad Eiere Using The System Setup Navigation Keys System Setup Options ege dite Eee ENEE deed ee System Setup Main Screen System BIOS Screen System Information Screen Memory Settings Sept ss sete pike dap e ka di oo Gad eege Ee dereen Processor Settings Sereen deer a a kd ka a e a i a ak dwa da ae SE av Aaaa n SATA G tt RE rezoa man dak do D ke kaa lk n kk n ke e k ka km Eh e Boot Settings SCNOO Ne ev viee tee re en dine vwa kondo da ae bain ni dainai dwa wa ia de miwa a anka a kant dok dada aa Sann Integrated Devices Screen aaa aeaee at aiid bo bf da ak deba n kab oak tank landed Serial Communications Screen System Profile Settings Screen Syst m Sec rity Serei roaa kn aw ian it jn kn a ka n al pi aaa kk ka an dw pet ea a be kte pak ake EE ER EE System And Setup Password Features Assigning A System And Or Setup Password EEN Deleting Or Changing An Existing System And Or Setup Password 32 Using Your System Password To Secure Your System Operating With A Setup Password Enabled NEEN Entering the UEFI Boot Manag Gre ican isk rare See e wes adele eee ed n PA RO pon dee ete Ee Using The Boot Manager Navigation Keys Boot Manager SGTE ON viv evi ae don envi ee dans da asa vwa vwe da id ka va dak dal e ki ki da ad a ad ka ala a nana dwa
19. 10 Hard Drive System control panel cable securing clip cooling fans 7 cable securing bracket cooling shroud power supplies 2 chassis intrusion switch riser card 3 network daughter card peo Oornranrwn a Cooling Shroud Removing The Cooling Shroud 10 11 12 13 14 15 16 riser card 1 storage controller card network daughter card cooling shroud DIMMs 24 heat sink for processor 2 hard drive backplane hard drives 10 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 2 Open the system 3 Hold the touch points and lift the shroud away from the system 41 Inst A a P fa N Figure 14 Removing and Installing the Cooling Shroud 1 cooling shroud alling The Cooling Shroud CAUTION Many repairs may only be done by a certified service techn
20. BIOS disables the UEFI Boot Settings menu Boot Sequence Retry Allows you to enable or disable the boot sequence retry feature If this field is enabled and the system fails to boot the system reattempts the boot sequence after 30 seconds By default the Boot Sequence Retry option is set to Disabled BIOS Boot Settings Allows you to enable or disable BIOS Boot options K NOTE This option is enabled only if the boot mode is BIOS UEFI Boot Settings Allows you to enable or disable UEFI Boot options The Boot options include IPv4 PXE and IPv6 PXE By default the UEFI PXE boot protocol is set to IPv4 K NOTE This option is enabled only if the boot mode is UEFI One Time Boot Allows you to enable or disable a one time boot from a selected device 26 Integrated Devices Screen Menu Item Description Integrated RAID Allows you to enable or disable the integrated RAID controller By default the Integrated RAID Controller Controller option is set to Enabled User Accessible USB Allows you enable or disable the user accessible USB ports Selecting Only Back Ports On Ports disables the front USB ports and selecting All Ports Off disables both front and back USB ports By default the User Accessible USB Ports option is set to All Ports On Internal USB Port Allows you to enable or disable the internal USB port By default the Internal USB Port option is set to On Internal SD Card Port Enables or disables the system s internal SD car
21. NOTE Operating systems must be 64 bit UEFl compatible for example Microsoft Windows Server 2008 x64 version to be installed from the UEFI boot mode DOS and 32 bit operating systems can only be installed from the BIOS boot mode The Boot Manager enables you to e Add delete and arrange boot options e Access System Setup and BIOS level boot options without rebooting To enter the Boot Manager 1 Turn on or restart your system 2 Press lt F11 gt after you see the following message FII UEFI Boot Manager If your operating system begins to load before you press lt F11 gt allow the system to finish booting and then restart your system and try again Using The Boot Manager Navigation Keys Key Description Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to type in a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area k NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen exits the Boot Manager and proceeds with system boot FI Displays the System Setup help file NOTE For most ofthe options any changes that you make are recorded but do not take effect until you restart the system 33 Boot Manager Screen Menu Item Des
22. Prefetcher option is set to Enabled Allows you to enable or disable Data Cache Unit streamer prefetcher By default the DCU Streamer Prefetcher option is set to Enabled Allows you to enable or disable Data Cache Unit IP prefetcher By default the DCU IP Prefetcher option is set to Enabled Allows you enable or disable execute disable memory protection technology By default the Execute Disable option is set to Enabled Allows you to enable or disable the OS capability to put logical processors in the idling state in order to reduce power consumption By default the option is set to Disabled Helps in controlling Turbo engagement By default the option is set to Disabled This feature is also referred to as Dell Processor Acceleration Technology DPAT K NOTE This option is available only on systems installed with an E5 2690 or E5 2600 V2 Xeon series processor and support Turbo Enable Turbo Boost under System Profile Settings and set the System Profile to Performance mode when utilizing this feature Enabling Dell Controlled Turbo will force fans to run at maximum R P M Allows you to control the number of enabled cores in each processor By default the Number of Cores per Processor option is set to All Specifies if the processor s support 64 bit extensions Displays the maximum core frequency of the processor Displays the bus speed of the processors NOTE The processor bus speed option displays only when both the processors
23. Security screen verify that Password Status is Unlocked 5 Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 6 D W 1 C A message prompts you to re enter the system password 6 Re enter the system password that you entered earlier and click OK 7 Select Setup Password enter your system password and press Enter or Tab A message prompts you to re enter the setup password 8 Re enter the setup password that you entered earlier and click OK 9 Press lt Esc gt to return to the System BIOS screen Press lt Esc gt again and a message prompts you to save the changes K NOTE Password protection does not take effect until the system reboots 31 Deleting Or Changing An Existing System And Or Setup Password Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To delete or change the existing System and or Setup password 1 To enter
24. and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Remove the expansion card riser 3 Using a 2 Phillips screwdriver loosen the two captive screws that secure the network daughter card to the system board Hold the network daughter card by the edges on either side of the touch point and lift to remove it from the connector on the system board Slide the network daughter card away from the back of the system until the RJ 45 connectors are clear of the slot in the back panel Lift the network daughter card out of the system 4 5 3 2 1 Figure 30 Removing and Installing the Network Daughter Card captive screw sockets 2 5 network daughter card connector on the system board 6 back panel slots for RJ 45 connectors 1 2 3 4 touch point captive screws 2 Installing The Network Daughter Card A CAUTION Many repairs may only be done by a certified service technician You should only perform ka troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions tha
25. and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Disconnect any cables connected to the expansion card or expansion card riser To remove the expansion card lift the expansion card latch Grasp the expansion card by its edges and remove it from the expansion card connector on the riser If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Figure 25 Removing and Installing the Expansion Card 1 expansion card 2 expansion card connector 3 expansion card latch Installing An Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform eo Pw Se x 10 11 troubleshooting and simple repairs as authorized in your product documentatio
26. are installed E NOTE The following settings are displayed for each processor installed in the system 25 Menu Item Description Family Model Displays the family model and stepping of the processor as defined by Intel Stepping Brand Displays the brand name reported by the processor Level 2 Cache Displays the total L2 cache Level 3 Cache Displays the total L3 cache Number of Cores Displays the number of cores per processor SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off ATA AHCI or RAID modes By default the Embedded SATA option is set to AHCI Port E Auto enables BIOS support for the device attached to SATA port E Off disables BIOS support for the device By default Port E is set to Auto Port F Auto enables BIOS support for the device attached to SATA port F Off disables BIOS support for the device By default Port F is set to Auto Boot Settings Screen Menu Item Description Boot Mode Allows you to set the boot mode of the system AN CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems By default the Boot Mode option is set to BIOS NOTE Setting this field to UEFI disables BIOS Boot Settings menu Setting this field to
27. as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Align the screw holes on the control panel board with the standoffs on the chassis Using a 2 Phillips screwdriver replace the two screws that secure the control panel board to the chassis CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Connect control panel and display module cables to the control panel board If required route the power data cables along the chassis wall Close the system If applicable install the front bezel Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Removing The Control Panel 8 Hard Drive System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 If installed remove the front bezel 2 Turn off the system including an
28. bezel with the keylock Opening And Closing The System A WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself A WARNING Opening or removing the system cover when the system is on may expose you to a risk of electric shock CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Do not operate the system without the cover for a duration exceeding five minutes Opening The System K NOTE It is recommended that you always use a static mat and static strap while working on components in the interior of the system Turn off the system and attached peripherals and disconnect the system from the electrical outlet Rotate the latch release lock counter clockwise to the unlocked position Lift the latch on top of the system and slide the cover back Grasp the cover on both sides and carefully lift the cover away from the system PONP 38 Figure 11 Opening and Closing the System 1 system cover 2 latch 3 latch release lock Closing The System 5 Lift the latch on the cover Place the
29. devices Displays the results of all tests that are executed Provides the current overview of the system performance Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the De Enhanced Pre boot System Assessment User Guide at dell com support manuals 112 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password see Disabling A Forgotten Password Table 6 System Board Jumper Settings Jumper Setting Description PWRD_EN Dol default The password feature is enabled pins 4 6 bon The password feature is disabled pins 2 4 iDRAC local access is unlocked at the next AC power cycle NVRAM_CLR ROD default The configuration settings are retained at system boot pins 1 3 je ef The configuration settings are cleared at the next system boot pins 3 5 113 System Board Connectors Figure 55 System Board Connectors and Jumpers Item 1 gt wo N o 114 Connector J_PS2 J_SATA_CD J_BPO J_TBU J_PS1 J_RIPS J_NDC J_RISER_3A J_RISER_3B J_USB Description PSU 2 power connector Optical drive SATA connector Hard drive backplane power connector Tape backup unit power connector PSU 1 power connector Redundant internal persistent storage unit connector Network daughter card connector R
30. dust K NOTE Applies to data center and non data center e Residual dust present in the air must have a environments deliquescent point less than 60 relative humidity Gaseous Contamination k NOTE Maximum corrosive contaminant levels measured at 5095 relative humidity Copper Coupon Corrosion Rate 300 A month per Class G1 as defined by ANSI ISA71 04 1985 Silver Coupon Corrosion Rate 200 A month as defined by AHSRAE TC9 9 121 122 System Messages LCD Messages K NOTE Applicable only if your system has an LCD display The LCD messages consist of brief text messages that refer to events recorded in the System Event Log SEL For information on the SEL and configuring system management settings see the systems management software documentation NOTE If your system fails to boot press the System ID button for at least 5 seconds until an error code is displayed on the LCD Record the code then see System Error Messages Viewing LCD Messages If a system error occurs the LCD screen will turn amber Press the Select button to view the list of errors or status messages Use the Left and Right buttons to highlight an error number and press the Select button to view the error Removing LCD Messages For faults associated with sensors such as temperature voltage fans and so on the LCD message is automatically removed when that sensor returns to a normal state For other faults you must take action to remo
31. electric shock Exercise utmost care while removing or installing cooling fans CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time CAUTION Do not operate the system with the cover removed for a duration exceeding 5 minutes NOTE The procedure for removing each fan is identical Open the system Hold the fan and lift it out of the system NS k A D Ze ki Figure 23 Removing and Installing a Cooling Fan 1 cooling fans assembly 2 cooling fans 7 3 cooling fan connectors 7 Installing A Cooling Fan A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Open the system 2 Align the plug at the base of
32. insert it into SD card slot 1 Insert the new SD card into SD card slot 2 Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is enabled Check if the SD card is functioning properly If the problem persists see Getting Help Troubleshooting An Optical Drive A CAUTION Many repairs may only be done by a certified service technician You should only perform eae va a WEN troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Try using a different CD or DVD Enter the System Setup and ensure that the integrated SATA controller and the drive s SATA port are enabled Run the appropriate diagnostic test Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Remove the front bezel Ensure that the interface cable is securely connected to the optical drive and to the controller Ensure that a power cable is properly connected to the drive Close the system If the problem is not resolved see Getting Help 107 Troubleshooting A Tape Backup Unit
33. issue with cables or subsystem components in the system 1 Remove and reinstall the power supply 2 Check cables and subsystem components in the system for damage 3 If the issue persists see Getting Help Fan failure detected on power supply number Fan failure detected on PSU number Check PSU Check for fan blockage If the problem persists see Getting Help A power supply wattage mismatch is detected power supply number is rated for lt va ue gt watts PSU wattage mismatch PSU number value gt watts Power supplies should be of the same input type and power rating Install matched power supplies and review this manual for proper configuration Error Code PSU1201 PSU1204 PWR1004 PWR1005 PWR1006 RFM1008 Message Information Message Details Action Message LCD Message Details Action Message Details Action Message Details Action Message LCD Message Details Action Message LCD Message Power supply redundancy is lost The power supply tries to operate in a degraded state System Performance and power redundancy may be degraded or lost Check input power Reinstall the power supply If the issue persists see Getting Help The power supplies are not redundant Insufficient resources to maintain normal operations PSU redundancy degraded Check PSU cables The current power operational mode is non redundant because of a power supp
34. of TPM keys may affect booting to the operating system Allows you to clear all the contents of the TPM By default the TPM Clear option is set to No 29 Menu Item Intel TXT BIOS Update Control Power Button NMI Button AC Power Recovery AC Power Recovery Delay User Defined Delay 60s to 240s Description Allows you enable or disable Intel Trusted Execution Technology To enable Intel TXT Virtualization Technology must be enabled and TPM Security must be Enabled with Pre boot measurements By default the Intel TXT option is set to Off Allows you to update the BIOS using either DOS or UEFI shell based flash utilities For environments that do not require local BIOS updates it is recommended to set this field to Disabled By default the BIOS Update Control option is set to Unlocked K NOTE BIOS updates using Dell Update Package are not affected by this option Allows you to enable or disable the power button on the front of the system By default the Power Button option is set to Enabled Allows you to enable or disable the NMI button on the front of the system By default the NMI Button option is set to Disabled Allows you to set how the system reacts after AC power is restored to the system By default the AC Power Recovery option is set to Last Allows you to set how the system supports staggering of power up after AC power is restored to the system By default the AC Power Recovery Delay option is s
35. processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions 5 Remove the heat sink heat sink blank and processor processor blank as applicable K NOTE The procedure to remove the heat sink blank or processor blank is similar to removing a heat sink or processor 6 Unpack the new processor Align the processor with the socket keys on the ZIF socket CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket 8 With the release levers on the processor socket in the open position align pin 1 of the processor using pin 1 position guide on the socket as reference and set the processor lightly in the socket 9 Close the processor shield 10 Q e f Rotate the socket release lever near the lock icon until it is locked in position We a dni ss Similarly rotate the socket release lever near the unlock icon vg until it is locked in position 12 Using a clean lint free cloth remove the thermal grease from the heat sink CAUTION Applying too much thermal grease can result in excess g
36. removed e Ambient temperature is too high e External airflow is obstructed e Acooling fan is removed or has failed e The expansion card installation guidelines have not been followed Troubleshooting Cooling Fans A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Open the system Reseat the fan or the fan s power cable Ifthe fan functions properly close the system If the problem persists see Getting Help Troubleshooting System Memory A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 If the system is operational run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests If diagnostics indicates a fault follow the corrective actions provided by the diagnostic program 2 Ifthe system
37. setup password Technical Specifications Processor Processor type Expansion Bus Bus type Expansion slots using riser card Riser 1 Riser 2 Riser 3 Memory Architecture Memory module sockets Memory module capacities LRDIMM RDIMM UDIMM Minimum RAM Maximum RAM LRDIMM RDIMM One or two Intel Xeon processor E5 2600 product family PCI Express Generation 3 Slot 1 One half height half length x8 link Slot 2 One half height half length x16 link Slot 1 One half height half length x8 link or one half height half length x16 link NOTE Both processors must be installed to use the slots on riser 1 and the x16 link on riser 2 Slot 1 One full height three fourth length x16 link or one half height half length x16 link 1066 MT s 1333 MT s or 1600 MT s registered or unbuffered Error Correcting Code ECC DIMMs Support for Advanced ECC or memory optimized operation Twenty four 240 pin 8 GB 16 GB or 32 GB single dual or quad ranked 2 GB 4 GB 8 GB or 32 GB single dual or quad ranked 16 GB single or dual ranked 2 GB 4 GB or 8 GB 2 GB with a single processor 4 GB with two processors Up to 768 GB Up to 512 GB 117 Memory UDIMM Drives Hard drives 4 hard drive systems 6 hard drive systems 8 hard drive systems 10 hard drive systems Optical drive 8 hard drive system only Connectors Back NIC Serial USB Video Front 8 hard drive system US
38. supported in the 10 hard drive system The system s LCD panel provides system information and status and error messages to indicate when the system is operating correctly or when the system needs attention See LCD Error Messages for information about specific error codes e The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition e The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select Left or Right button on the LCD panel e The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility the LCD panel or other tools 11 Figure 3 LCD Panel Features Item Button Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During message scrolling e Press once to increase scrolling speed e Press again to stop e Press again to return to default scrolling speed e Press again to repeat the cycle Home Screen The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system is in standby mode the LCD backlight turns off after five minutes of inactivity if there are no error messages Press one of the three navigation buttons Select Left
39. the processor and heat sink are properly installed Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics If a problem is still indicated see Getting Help 110 Using System Diagnostics If you experience a problem with your system run the system diagnostics before contacting Dell for technical assistance The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Dell Online Diagnostics Dell Online Diagnostics a stand alone suite of diagnostic programs or test modules allows you to run diagnostic tests on the systems in a production environment and helps you ensure maximum uptime of your systems Online Diagnostics allows you to run diagnostic tests on chassis and storage components such as hard drives physical memory and network interface cards NICs You can use the graphical user interface GUI or the command line interface CLI to run diagnostic tests on the hardware that Online Diagnostics discovers on your system For information about using diagnostics see the Dell Online PowerEdge Diagnostics User s Guide under Software Serviceability Tools at dell com support manuals Dell Embedded System Diagnostics K NOTE Also known as Enhanced Pre boot System A
40. the system and remove input power for one minute 3 Ensure the processor is seated correctly 4 Reapply input power and turn on the system 5 Ifthe issue persists see Getting Help CPU bus initialization error detected CPU bus initialization error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue 2 Turn off the system and remove input power for one minute 3 Ensure the processor is seated correctly 4 Reapply input power and turn on the system 5 Ifthe issue persists see Getting Help CPU number machine check error detected CPU number machine check error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue 2 Turn off the system and remove input power for one minute 3 Ensure the processor is seated correctly 4 Reapply input power and turn on the system 127 Error Code FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 128 Message Information Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message De
41. to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup the problem may be caused by software rather than by a defective battery Troubleshooting Power Supplies A CAUTION Many repairs may only be done by a certified service technician You should only perform 104 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Reseat the power supply by removing and reinstalling it NOTE After installing a power supply allow several seconds for the system to recognize the power supply and to determine ifitis working properly If the problem persists see Getting Help Troubleshooting Cooling Problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that none of the following conditions exist e System cover cooling shroud EMI filler panel memory module blank or back filler bracket is
42. warm or one or more fans may have failed Check the system operating environment and review event log for fan failures The system board lt name gt voltage is outside of the allowable range System board voltage is outside of range System hardware detected an over voltage or under voltage condition If multiple voltage exceptions occur consecutively the system may power down in fail safe mode Error Code Message Information Action f 1 Review system logs for power supply exceptions 2 Re configure the system to minimum configuration inspect and reinstall system cables 3 If the issue persists see Getting Help Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n no NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that accompanied the operating system or application Diagnostic Messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system See Using System Diagnostics chapter for more information about system diagnostics Alert Messages Systems management software generates alert messages for your system
43. x16 x16 Length K NOTE Only a three fourth length GPU card is supported for the PCle expansion card slot slot 2 on riser 3 A CAUTION If the 10 GbE network daughter card is installed you cannot install the GPU card K NOTE You can install expansion cards only on one slot on riser 2 K NOTE Both the processors must be installed to use the x16 link on the riser 2 slot The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first using the slot priority indicated All other expansion cards must be installed in card priority and slot priority order Table 5 Expansion Card Installation Priority Card Priority Card Type Systems Supporting up to 2 PCle Systems Supporting up to 3 PCle Expansion Cards Expansion Cards Slot Priority Max Allowed Slot Priority Max Allowed 1 PCle Bridge 2 1 N A N A 2 GPU 2 1 N A N A 3 GPU HIC 1 1 3 2 1 2 4 RAID 1 1 1 2 3 3 5 Converged Network 2 1 3 2 1 3 Adapter 6 10 Gb NICs 3 1 2 3 2 1 3 7 FC8 HBA 2 1 3 2 1 3 8 FC4 HBA 2 1 3 2 1 3 9 FC16 HBA 2 1 3 2 1 1 10 1 Gb NICs 2 1 3 2 1 3 11 Non RAID 2 1 1 2 3 3 59 Removing An Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform 60 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service
44. your warranty Read and follow the safety instructions that came with the product 1 If installed remove the front bezel 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 3 Open the system CAUTION To prevent damage to the hard drives and hard drive backplane you must remove the hard drives from the system before removing the hard drive backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 4 Remove all hard drives 5 Disconnect the SAS SATA SSD data cable s and power cable from the backplane 6 If applicable disconnect the power data cable from the optical drive 7 Push the backplane blue release tabs in the direction of the arrows and lift the backplane upwards 8 Pull the backplane away from the system until the securing slots on the backplane are free from the tabs on the chassis Figure 41 Removing and Installing the 2 5 Inch x4 Hard Drive Backplane 1 hard drive backplane 4 release tab 2 backplane signal cable 5 SAS A cable 3 backplane power cable 84 Figure 42 Cabling Diagram 2 5 Inch x4 Systems 1 cable retention bracket 2 system board 3 integrated storage controller card 4 SAS connector on system board 5 SAS backplane 85 86 Figure 43 Removing and Installing the 2 5 In
45. 0 5 Using System Diagnostics een 111 DellOnlin D n Host sac pin ea ek fa pa a n n See eebe dent a kk a einen kou ea ak 111 Dell Embedded System Diagnostics 111 When To Use The Embedded System Diagnostics 111 Running The Embedded System Diagnostics 111 System Diagnostic Controls 6 Jumpers And Connectols scssccecscssssessessssesssssssessssesssssssessessssesscssssssassssacsaesssansassssacsasass 113 System Board Jumper Settings EEN 113 System Board Connectors EEN 114 Disabling A Forgotten Bassword ANEN 116 7 Technical Spora even ea Seance vien ke akey ip eege 117 8 SYSTEM et LED MESSAGE Siionin wl natal a wd ala da dala dw w diii ak kak kl kai a l Ka iaai eko sa and asa Viewing LCD Messages Removing LCD Messages SYSTEM Error Message Sioh del via ke k dad vdi po ap kd kd e a at dw n ka ak ap tele bok nn git ert Warning MESSAY EE Diagnostic MESSA QOS er ete aske vout kon ou du aaa dwa ee anian dede aewee vo ie sov aa sens aaa a ven a kos ok awa aa ai aka beans Al rt MESSAGES eege See wa kaa seals kab ba ee ege Eh ke ak ae k m kaa pea TA ETH BI EE 141 Contacting Dell eessen eebe see a tk hid ouside EE a A a l a n a ke ea EES 141 About Your System Front Panel Features And Indicators 234 56 7 8910 n Figure 1 Front Panel Features and Indicators 8 Hard Drive System Item Indicator Button or Icon Description Connector 1 Power on indicator power L The power on indica
46. 100 W AC or DC PSU you must install both the PSUs Your system does not support only one 1100 W AC or DC PSU Hot Spare Feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy When the Hot Spare feature is enabled a redundant power supply is switched to a sleep state The active power supply supports 100 of the load thus operating at higher efficiency The redundant power supply in the sleep state monitors output voltage of the active power supply If the output voltage of the active power supply drops the redundant power supply in the sleep state returns to an active output state The active power supply can also activate a sleeping power supply if having both power supplies active is more efficient than having the redundant power supply in a sleep state The power supply defaults are to wake both power supplies if the load on the active power supply is greater than 50 and to sleep the redundant power supply if the load falls below 20 You can configure the Hot Spare feature using the iDRAC settings For more information on iDRAC settings see the IDRAC7 User s Guide at support dell com manuals Removing An AC Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and suppo
47. 4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 16 12 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 2R x4 1600 MT s B1 B2 B3 B4 B5 B6 256 16 16 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 2R x4 1600 MT s B1 B2 B3 B4 B5 B6 B7 B8 384 16 24 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 32 12 4R x4 1333 MT s A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 512 32 16 4R x4 1066 MT s A1 A2 A3 A4 A5 A6 A7 A8 4R x4 1333 MT s B1 B2 B3 B4 B5 B6 B7 B8 768 32 24 LRDIMM x4 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 Removing Memory Modules A A 48 WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION T
48. 67 Installing The Integrated Storage Controller A CAUTION Many repairs may only be done by a certified service technician You should only perform POUND troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Align one end of the card with the card holder on the system board Lower the other end of the card and align the holes on the card with the locating posts of the extractors on the system board Press the card down at the corners until it is fully seated When the card is fully seated the plastic standoff tab snaps over the edge of the holder Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Network Daughter Card A CAUTION If the GPU card is installed you cannot install the 10 GbE network daughter card Removing The Network Daughter Card JA CAUTION Many repairs may only be done by a certified service technician You should only perform PONP 68 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service
49. B Video External vFlash card 10 hard drive system USB 118 Up to 128 GB Up to four 2 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives K NOTE Four hard drive systems support software RAID For more information on software RAID see the Dell PowerEdge RAID Controller PERC documentation at support dell com manuals Up to four 2 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives and up to two 2 5 inch Dell PowerEdge Express Flash devices PCle SSDs Up to eight 2 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives Up to ten 2 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives One optional SATA DVD ROM drive or DVD RW drive K NOTE DVD devices are data only Four 10 100 1000 Mbps or two 10 100 1000 Mbps and two 100 Mbps 1 Gbps 10 Gbps 9 pin DTE 16550 compatible Two 4 pin USB 2 0 compliant 15 pin VGA Two 4 pin USB 2 0 compliant 15 pin VGA vFlash memory card slot NOTE The card slot is available for use only if the iDRAC7 Enterprise license is installed on your system One mini USB 2 0 compliant Connectors Internal USB Internal Dual SD Module IDSDM Video Video type Video memory Expanded Operating Temperature One 4 pin USB 2 0 compliant Two optional flash memory card slots with the internal SD module k NOTE One card slot is dedicated for redundancy Integ rated Matrox G200 16 MB share
50. Controller 67 Installing The Integrated Storage Controller ENEE 68 Network Datighter Cards seke atan eee tiye thank abone ka dds api pk bk n kd m pp taille n pd dni po ak don pede seke 68 Removing The Network Daughter Car 68 Installing The Network Daughter Carl 69 POG TEE 69 Removing A PAOCBSSON eti s aie v s save ou v v konp san dad ve rev k di ide kat bod dwa dev ik dad sd ave vwa beke ev ae aou pap dwa ranyon 70 Installing A Processor Neel Hotzpatekogtut gees set Removing An AC Power Supp 75 Installing An AC Power Supp 76 Wiring Instructions For A DC Power Supp 77 Removing A DC Power Supp Installing A DC Power Supnphy Removing The Power Supply Blank Installing The Power Supply Blank Buste Battery sas kes vet san sev alon ak duet ee aa kes no n een Eka kn n A e a E Replacing The System Daten ANEN Hard Drive Backplane Ze ie deeg take twa po bd a kk aide in Aeren il dee Sela a po cette dok ke pwe Removing The Hard Drive Backolane ek Installing The Hard Drive Backplane Gontrol Panel ASSembly serge coedctass a eke desa bean ok kf BW n a l Pan DE wa giereg eet Removing The Control Panel Board 8 Hard Drive System 91 Installing The Control Panel Board 8 Hard Drive System 92 Removing The Control Panel 8 Hard Drive System 93 Installing The Control Panel 8 Hard Drive System 94 Removing The Control Panel 10 Hard Drive System 94 Installing The Control Panel 10 Hard Drive System
51. DIMM Rank Organization DIMM Slot Population in GB GB DIMMs and Frequency 2 2 1 1R x8 1333 MT s Al 1R x8 1600 MT s 4 2 2 1R x8 1333 MT s Al A3 1R x8 1600 MT s 8 2 4 1R x8 1333 MT s A1 A2 A3 A4 1R x8 1600 MT s 12 2 6 1R x8 1333 MT s A1 A2 A3 A4 A5 A6 1R x8 1600 MT s 16 2 8 1R x8 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 4 4 2R x8 1333 MT s A1 A2 A3 A4 2R x8 1600 MT s 24 2 12 1R x8 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 4 6 2R x8 1333 MT s A1 A2 A3 A4 A5 A6 2R x8 1600 MT s 48 4 12 2R x8 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 8 6 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 2R x4 1600 MT s 96 8 12 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 16 6 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 2R x4 1600 MT s 128 16 8 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 2R x4 1600 MT s 144 16 and 8 10 2R x4 1333 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A11 46 System Capacity aa Size in Number of in GB 384 32 DIMMs Table 2 Memory Configurations Two Processors System Capacity in GB 16 32 32 64 96 128 160 DIMM Size in GB 16 16 and 8 Number of DIMMs 16 16 24 12 16 20 12 DIMM Rank Organization and Frequency LRDIMM x4 1333 MT s DIMM Rank Organization and Frequency 1R x8 1333 MT s 1R x8 1600 MT s 1R x8 1333 MT s 2R x8
52. Dell PowerEdge R620 Owner s Manual Regulatory Model E16S Series Regulatory Type E16S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc Trademarks used in this text Dell the Dell logo Dell Boomi Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a r
53. Power cycle system System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device A bus time out was detected on a component at slot number System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device A PCI parity error was detected on a component at slot number PCI parity error on slot number Re seat PCI card System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device A bus fatal error was detected on a component at slot number Bus fatal error on slot number Re seat PCI card System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device Fault detected on drive number Fault detected on drive number Check drive The controller detected a failure on the disk and has taken the disk offline Remove and re seat the failed disk If the issue persists see Getting Help Drive number is removed from disk drive bay bay 131 Error Code PST0128 PST0129 PSU0001 PSU0002 PSU0003 132 Message Information LCD Message Details Action Message LCD Message Details Action Message LCD Messa
54. System Setup press lt F2 gt immediately after a power on or reboot 2 Inthe System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 In the System BIOS Screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt E NOTE If you change the System and or Setup password a message prompts you to re enter the new password If you delete the System and or Setup password a message prompts you to confirm the deletion 7 Press lt Esc gt to return to the System BIOS screen Press lt Esc gt again and a message prompts you to save the changes NOTE You can disable password security while logging on to the system To disable the password security turn on or reboot your system type your password and press lt Ctrl gt lt Enter gt Using Your System Password To Secure Your System NOTE If you have assigned a setup password the system accepts your setup password as an alternate system password 1 Turn on or reboot your system 2 Type your password and press Enter When Password Status is Locked type the password and press lt Enter gt when prompted at reboot If an
55. aiii dan 34 UJEFI BOOt NEN ee ee Eh eene ok ay ek pa BO ke PP AE Aka aie pba 34 Embedded System Management 34 IDRAG Settings UE 34 Entering The iDRAC Settings Ulm 35 Changing The Thermal Settings eee tk r kape kui ke l w dap pi e e ak a Ap kaa vine kin pani pin ank bad aa pe 35 3 Installing System Components een 37 Recommend d TOO 8 teke gwan pea de e io pa e rich ut a ta at leaded caus ied kk See Debatte sec ei 37 Front TE RN rel E EE 37 Removing The Front Bezel tege degt tie Iddee Ehe det 37 Installing ThetRrorit TE 38 Opening And Closing The System 98 Opening The SyS e a ke a kk ta kn ee aaaea aati kata Rd 38 Closing The CIE 39 Inside The Serge sass ee a dak coun ea ap pd a kt AE pa a n a pak aw p na dead e 39 Cooling B ll 41 Removing The Cooling Shroti ek dekonb dek vite ste yo a da kn pw aki kn a da kl po kak n pk pa pa dad kan ki asi ken da e 41 Installing The COoling SK NOW A k isi ze r st dee anan kado ande a non ste cavavsnvassesensvanceveceneasesUenvachevesesesedrseuvarcavsavseeses 42 System Memory General Memory Module Installation Guidelines Mode Specific Guidelmes EEN Sample Memory Configouratons EE Removing Memory Module Installing Memory Module Hard DAVW OS oi tive e onon ai aaa ian aida atlas id cid tide dee ed tl eee kn Removing A 2 5 Inch Hard Drive Blank Installing A 2 5 Inch Hard Drive Blank Removing A Hot Swap Hard Drive Installing A Hot Swap Hard Drive Removin
56. and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power supplies receive different input voltages they can output different wattages and trigger a mismatch AN CAUTION If two power supplies are used they must be ofthe same type and have the same maximum output power A CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch Flashing green When hot adding a power supply this indicates that the power supply is mismatched with the other power supply in terms of efficiency feature set health status and supported voltage Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply Other Information You May Need A WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document 19 20 The Getting Started Guide provides an overview of setting up your system and technical specifications This document is available online at www dell com support manuals The rack documentation included with your rack solution describes how to install your system into a rack if required Any media that ships with your system that provides documentation and tools for configuring and managing your system including those pertaining to the operating system system management softw
57. apply input power and turn on the system 4 Ifthe issue persists see Getting Help CPU number initialization error detected CPU number initialization error detected Power cycle system System BIOS was unable to initialize the processor 1 Turn off the system and remove input power for one minute 2 Ensure the processor is seated correctly 3 Reapply input power and turn on the system 4 If the issue persists see Getting Help CPU lt number gt protocol error detected CPU lt number gt protocol error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue Error Code CPU0702 CPU0703 CPU0704 Message Information Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action 2 Turn off the system and remove input power for one minute 3 Ensure the processor is seated correctly 4 Reapply input power and turn on the system 5 Ifthe issue persists see Getting Help CPU bus parity error detected CPU bus parity error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue 2 Turn off
58. appropriate diagnostic test For more information see Using System Diagnostics Hard Drives All hard drives connect to the system board through the hard drive backplane Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots CAUTION Before attempting to remove or install a hard drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot swap hard drive removal and insertion CAUTION Do not turn off or reboot your system while the hard drive is being formatted Doing so can cause a hard drive failure K NOTE Use only hard drives that have been tested and approved for use with the hard drive backplane When you format a hard drive allow enough time for the formatting to be completed Be aware that high capacity hard drives can take a number of hours to format Removing A 2 5 Inch Hard Drive Blank A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 If installed remove the front bezel 2 Press the release button and slide the hard drive blank out until it is free of the hard drive slot 51 Figure 19 Removing and Installing a 2 5 Inch Hard Drive Blank 1 hard drive blank 2 release button Installing A 2 5 Inch Hard Drive Blank 1 If installed remove the front bezel 2 Insertthe hard drive blank into the hard drive slot
59. are system updates and system components that you purchased with your system For the full name of an abbreviation or acronym used in this document see the Glossary at www dell com support manuals NOTE Always check for updates on www dell com support manuals and read the updates first because they often supersede information in other documents Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS level options The following keystrokes provide access to system features during startup Keystroke Description lt F2 gt Enters the System Setup lt F10 gt Enters System Services which opens the Dell Lifecycle Controller 2 LC2 The Dell LC2 supports systems management features such as operating system deployment hardware diagnostics platform updates and platform configuration using a graphical user interface The exact LC2 feature set is determined by the iDRAC license purchased For more information see the Dell LC2 documentation lt F11 gt Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface UEFI Boot Manager depending on the system s boot configuration lt F12 gt Starts Preboot eXecution Environment PXE boot From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds
60. aring does not offer protection against a multi bit uncorrectable error E NOTE Both Advanced ECC Lockstep and Optimizer modes support Memory Sparing Memory Mirroring Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes providing improved uncorrectable multi bit failure protection In a mirrored configuration the total available system memory is one half of the total installed physical memory Half of the installed memory is used to mirror the active DIMMs In the event of an uncorrectable error the system will switch over to the mirrored copy This ensures SDDC and multi bit protection Memory installation guidelines 45 e Memory modules must be identical in size speed and technology es DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on Sample Memory Configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines stated in this section k NOTE 16 GB quad rank RDIMMS are not supported K NOTE 1R 2R and 4R in the following tables indicate single dual and quad rank DIMMs respectively Table 1 Memory Configurations Single Processor System Capacity DIMM Size in Number of
61. ble connector b metal tab c connector on the system board Disconnect all other cables from the system board CAUTION Take care not to damage the system identification button while removing the system board from the chassis Grasp the system board holder lift the blue release pin slide the system board toward the front of the system and lift the system board out of the chassis CAUTION Do not lift the system board assembly by grasping a memory module processor or other components Figure 54 Removing and Installing the System Board 1 system board 2 system board holder 3 release pin 99 Installing The System Board A CAUTION Many repairs may only be done by a certified service technician You should only perform SE oue 100 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Unpack the new system board assembly A CAUTION Do not lift the system board assembly by grasping a memory module processor or other components A CAUTION Take care not to damage the system identification button while placing the system board into the chassis Hold the touch points and lower the system board into the chassis Push the system board toward the back of the chassis until the
62. board clicks into place Replace the following a hard drive backplane b hot swap hard drives c internal USB key if installed d internal dual SD module e network daughter card f all expansion cards and the integrated storage controller card g heat sink s heat sink blanks and processors s processor blanks h all expansion card risers i power supply s j cooling fans k memory modules I cooling shroud Connect the cables to the system board assembly SAS backplane control panel board and the if applicable optical drive Route the power data cables along the chassis wall Close the system H applicable install the front bezel Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Import your new or existing iDRAC Enterprise license For more information see the DRAC7 User s Guide at support dell com manuals Troubleshooting Your System Safety First For You And Your System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting System Startup Failure If you boot the system to the BIOS boot mod
63. by a certified service technician You should only perform moon om Su n troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the J_RIPS connector on the system board Align the connectors on the system board and the dual SD module Holding the tab push the dual SD module until it is firmly seated on the system board Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 65 Internal SD Card Removing An Internal SD Card A CAUTION Many repairs may only be done by a certified service technician You should only perform 4 5 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the syste
64. cation hardware and system event log for exception events Error Code ASRO0003 BATO0002 BATO0017 CPU0000 CPU0001 CPU0005 Message Information Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details The watchdog timer power cycled the system The operating system or an application failed to communicate within the time out period The system was power cycled Check the operating system application hardware and system event log for exception events The system board battery has failed The system board battery has failed Check battery The system board battery is either missing or bad See Getting Help The lt name gt battery has failed The lt name gt battery has failed Check battery The lt name gt battery is either missing bad or unable to charge due to thermal issues Check system fans If the problem persists see Getting Help CPU number has an internal error IERR CPU number has an internal error IERR System Event Log and Operating System Logs may indicate that the exception is external to the processor Review System Event Log and Operating System Logs If the issue persists see Getting Help CPU lt number gt has a thermal trip over temperature event CPU lt number gt has a thermal
65. ch x4 SAS Hard Drive and x2 Dell PowerEdge Express Flash PCle SSD Backplane 1 backplane signal cable 2 PCle A cable 3 backplane signal cable 4 PCle B cable 5 backplane power cable 6 release tabs 2 7 SAS B cable 8 SAS hard drive connector on backplane 9 PCle connector on backplane PCle PCle SAS 6 Figure 44 Cabling Diagram Systems With the 2 5 Inch x4 SAS and x2 PCle SSD Hard Drive Backplane 1 cable retention bracket 5 SAS connector on system board 2 system board 6 SAS and PCle SSD backplane 3 PCle SSD card 4 integrated SAS controller card Figure 45 Removing and Installing the 2 5 Inch x8 Hard Drive Backplane 87 4 release tabs 2 5 SAS B cable 1 backplane signal cable 2 backplane power cable 3 SAS A cable 4 d 4 SAS connector on the system board Figure 46 Cabling Diagram 2 5 Inch x8 Systems 5 SAS backplane 1 cable retention bracket 2 system board 3 integrated storage controller card 88 SAS SAS Figure 47 Cabling Diagram 2 5 Inch x8 Systems 1 cable retention bracket 2 system board 3 SAS controller card 4 SAS backplane Figure 48 Removing and Installing the 2 5 Inch x10 Hard Drive Backplane 1 SAS backplane 2 backplane power cable 3 SD signal cable 4 backplane signal cable 5 SD card socket 6 SAS cables 2 7 release tabs
66. cified slot A CAUTION Slot disablement must be used only when the installed peripheral card is preventing booting into the Operating System or causing delays in system startup If the slot is disabled both the Option ROM and UEFI driver are disabled Memory Mapped UO Allows you to enable support for PCle devices that require large amounts of memory By above 4GB default the option is set to Enabled 27 Serial Communications Screen Menu Item Serial Communication Serial Port Address External Serial Connector Failsafe Baud Rate Remote Terminal Type Redirection After Boot Description Allows you to select serial communication devices Serial Device 1 and Serial Device 2 in the BIOS BIOS console redirection can also be enabled and the port address used can be specified By default Serial Communication option is set to On without Console Redirection Allows you to set the port address for serial devices By default the Serial Port Address option is set to Serial Device 1 COM2 Serial Device 2 COM1 NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and the serial device Allows you to associate the external serial connector to serial device 1 serial device 2 or remote access device By default the External Serial Connector option is set to Serial Device NOTE Only Serial Device 2 can be used for SOL To u
67. cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis Push down the latch to move the cover into the closed position Rotate the latch release lock in a clockwise direction to secure the cover Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Inside The System A CAUTION Many repairs may only be done by a certified service technician You should only perform ka troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 39 Figure 12 Inside the System 8 Hard Drive System 40 o SE YO JON OT a ONS control panel assembly cable securing clip cooling fans 7 cable securing bracket cooling shroud power supplies 2 chassis intrusion switch riser card 3 network daughter card riser card 2 11 12 13 14 15 16 17 18 storage controller card network daughter card cooling shroud DIMMS 24 heat sink for processor 2 hard drive backplane control panel hard drives 8 optical drive optional Figure 13 Inside the System
68. cription Continue Normal The system attempts to boot to devices starting with the first item in the boot order If the boot Boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found BIOS Boot Menu Displays the list of available BIOS boot options marked with asterisks Select the boot option you wish to use and press lt Enter gt UEFI Boot Menu Displays the list of available UEFI boot options marked with asterisks Select the boot option you wish to use and press lt Enter gt The UEFI Boot Menu enables you to Add Boot Option Delete Boot Option or Boot From File Driver Health Menu Displays a list of the drivers installed on the system and their health status Launch System Setup Enables you to access the System Setup System Utilities Enables you to access the BIOS Update File Explorer run the Dell Diagnostics program and reboot the system UEFI Boot Menu Menu Item Description Select UEFI Boot Displays the list of available UEFI boot options marked with asterisks select the boot option Option you wish to use and press lt Enter gt Add Boot Option Adds a new boot option Delete Boot Option Deletes an existing boot option Boot From File Sets a one time boot option not included in the boot option list Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server s lifecycl
69. d K NOTE When operating in the expanded temperature range system performance may be impacted E NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD and in the System Event Log lt 10 of annual operating hours lt 1 of annual operating hours Expanded Operating Temperature Restrictions 5 C to 40 C at 5 to 85 RH with 26 C dew point ka NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 40 C for a maximum of 10 of its annual operating hours For temperatures between 35 C and 40 C de rate maximum allowable dry bulb temperature by 1 C per 175 m above 950 m 1 F per 319 ft 5 C Ea to 45 C at 5 to 90 RH with 26 C dew point NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable dry bulb temperature by 1 C per 125 m above 950 m 1 F per 228 ft Do not perform a cold startup below 5 C The operating temperature specified is for a maximum altitude of 3048 m 10 000 ft PCle SSDs are not supported GPU is not supported LRDIMM is not supported 130 W 4 core processor is not supported Redundant power supplies are required Non Dell qualified peripheral card
70. d can only be installed from the BIOS boot mode K NOTE For the latest information on supported operating systems go to dell com ossupport Entering System Setup 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup Ifyour operating system begins to load before you press F2 allow the system to finish booting and then restart your system and try again Responding To Error Messages If an error message is displayed while the system is booting make a note of the message For more information see System Error Messages NOTE After installing a memory upgrade it is normal for your system to display a message the first time you start your system Using The System Setup Navigation Keys Keys Action Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to type in a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file NOTE For most of the options any changes that you make are recorded but d
71. d or is not functional Verify the input source is attached to the power supply Verify the input power is within the operating requirements for the power supply Error Code PSU0006 PSU0016 PSU0031 PSU0032 PSU0033 Message Information Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Power supply number type mismatch Power supply number is incorrectly configured Check PSU Power supplies should be of the same input type and power rating Install matched power supplies and review proper configuration in this manual Power supply number is absent PSU number is absent Check PSU The power supply has been removed or has failed 1 Remove and reinstall the power supply 2 Check cables and subsystem components in the system for damage 3 If the issue persists see Getting Help Cannot communicate with power supply number Cannot communicate with PSU number Re seat PSU The power supply may operate however power supply monitoring is degraded System performance may be degraded Remove and reinstall the power supply If the issue persists see Getting Help The temperature for power supply number is in a warning range System performance may be degraded Check the system operating environment including airflow and inlet temperatur
72. d port By default Internal SD Card Port option is set to On K NOTE This option is displayed only if IDSDM is installed on the system board Internal SD Card If set to Mirror mode data is written on both SD cards If any one of the SD card fails data is Redundancy written to the active SD card Data from this card is copied to the replacement SD card at the next boot By default Internal SD Card Redundancy option is set to Mirror K NOTE This option is displayed only if IDSDM is installed on the system board Integrated Network Allows you to enable or disable the integrated network card 1 By default the Integrated Card 1 Network Card 1 option is set to Enabled OS Watchdog Timer Allows you to enable or disable the OS watchdog timer When this field is enabled the operating system initializes the timer and the OS watchdog timer helps in recovering the operating system By default the OS Watchdog Timer option is set to Disabled Embedded Video Allows you to enable or disable the Embedded Video Controller By default the embedded Controller video controller is Enabled SR IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root UO Virtualization SR IOV devices By default the SR IOV Global Enable option is set to Disabled Slot Disablement Allows you to enable or disable available PCle slots on your system The Slot Disablement feature controls the configuration of PCle cards installed in the spe
73. e Check system logs for temperature and thermal component failures The temperature for power supply number is outside of the allowable range PSU number temperature outside of range Check PSU System performance may be degraded Check the system operating environment including airflow and inlet temperature Check system logs for temperature and thermal component failures 133 Error Code PSU0034 PSU0035 PSU0036 PSU0037 PSU0076 134 Message Information Message LCD Message Details Action Message LCD Message Action Message LCD Message Details Action Message LCD Message Action Message LCD Message Details Action An under voltage fault detected on power supply number An under voltage fault detected on PSU number Check power source This failure may be the result of an electrical issue with cables or subsystem components in the system 1 Remove and reinstall the power supply 2 Check cables and subsystem components in the system for damage 3 If the issue persists see Getting Help An over voltage fault detected on power supply number Over voltage fault on PSU number Check PSU Check input power or reinstall the power supply If the issue persists see Getting Help An over current fault detected on power supply number An over current fault detected on PSU number Check PSU This failure may be the result of an electrical
74. e The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system K NOTE Certain platform configurations may not support the full set of features provided by the Lifecycle Controller For more information about setting up the Lifecycle Controller configuring hardware and firmware and deploying the operating system see the Lifecycle Controller documentation at dell com support manuals IDRAC Settings Utility The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI You can enable or disable various iDRAC parameters using the iDRAC Settings Utility NOTE Accessing some of the features on the iDRAC Settings Utility requires the iDRAC7 Enterprise License upgrade For more information on using iDRAC see the DRAC7 User s Guide under Software Systems Management Dell Remote Access Controllers at dell com support manuals 34 Entering The iDRAC Settings Utility 1 Turn on or restart the managed system Press lt F2 gt during Power on Self test POST In the System Setup Main Menu page click iDRAC Settings The iDRAC Settings screen is displayed Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system 1 Enter the iDRAC Settings utility 2 Under iDRAC Settings Thermal User Option select between the following options Default
75. e Manage system security You can access the System Setup using the e Standard graphical browser which is enabled by default e Text browser which is enabled using Console Redirection To enable Console Redirection in System Setup select System BIOS Serial Communication screen Serial Communication select On with Console Redirection NOTE By default help text for the selected field is displayed in the graphical browser To view the help text in the text browser press lt F1 gt Choosing The System Boot Mode System Setup enables you to specify the boot mode for installing your operating system e BIOS boot mode the default is the standard BIOS level boot interface e UEFI boot mode is an enhanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup Once you specify the boot mode the system boots in the specified boot mode and you then proceed to install your operating system from that 21 mode Thereafter you must boot the system in the same boot mode BIOS or UEFI to access the installed operating system Trying to boot the operating system from the other boot mode will cause the system to halt at startup K NOTE Operating systems must be UEFl compatible to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI an
76. e after installing an operating system from the UEFI Boot Manager the system hangs The reverse is also true You must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubleshooting The Video Subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor 3 Run the appropriate diagnostic test If the tests run successfully the problem is not related to video hardware If the tests fail see Getting Help Troubleshooting A USB Device Use the following steps to troubleshoot a USB keyboard mouse For other USB devices go to step 7 1 Disconnect the keyboard and mouse cables from the system briefly and reconnect them Connect the keyboard mouse to the USB port s on the opposite side of the system If the problem is resolved restart the system enter the System Setup and check if the non functioning USB ports are enabled 4 Replace the keyboard mouse with another working keyboard mouse If the problem is resolved replace the faulty keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting the other USB devices attached to the syste
77. e to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Use only hard drives that have been tested and approved for use with the hard drive backplane CAUTION Combining SAS and SATA hard drives in the same RAID volume is not supported CAUTION When installing a hard drive ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacement hard drive is immediately lost after the hard drive is installed If a hard drive blank is installed in the hard drive slot remove it Install a hard drive in the hard drive carrier Press the release button on the front of the hard drive carrier and open the hard drive carrier handle Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane Close the hard dr
78. eated and the release latch snaps into place 4 NOTE If you unlatched the cable management arm re latch it For information about the cable management arm see the system s rack documentation Connect the safety ground wire Install the DC power connector in the power supply A CAUTION When connecting the power wires secure the wires with the strap to the power supply handle Connect the wires to a DC power source e NOTE When installing hot swapping or hot adding a new power supply allow several seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly Removing The Power Supply Blank CAUTION To ensure proper system cooling the power supply blank must be installed in the second power supply bay in a non redundant configuration Remove the power supply blank only if you are installing a second power supply If you are installing a second power supply remove the power supply blank in the bay by pulling outward on the blank Figure 38 Removing and Installing the Power Supply Blank 1 power supply blank Installing The Power Supply Blank k NOTE Install the power supply blank only in the second power supply bay To install the power supply blank align the blank with the power supply bay and insert it into the chassis until it clicks into place System Battery Replacing The System Batte
79. ed in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This troubleshooting procedure can erase data stored on the hard drive Before you proceed back up all files on the hard drive Run the appropriate diagnostic test For more information see Using System Diagnostics Depending on the results of the diagnostics test proceed as needed through the following steps If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and press lt F10 gt during system startup to run the Lifecycle Controller and then run the Hardware Configuration wizard to check the RAID configuration See the Lifecycle Controller documentation or online help for information on RAID configuration b Ensure that the hard drive s have been configured correctly for the RAID array c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to boot to the operating system Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information Restart the system and enter the System Setup Verify that the controller is enabled and the dri
80. egistered trademark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware vMotion vCenter vCenter SRM and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2013 09 Rev A04 Contents 1 About YOURS YE LO A ia k ka ab a a a tice aa le Oe Front Panel Features And Indicators KGD Panel Features aaa ae etid e ao ak Ed dabei ka a ka kiba ken ce ki depi na a sea 11 HOMO SONE EEN 12 Setup MENU iiir ens de os oade aa al ka tw dak l ma ka kl W e ad a a kl t ka a Fa Ke n de aa venk an ki ande 12 VIEW NO Le E EEE E EE EAE PATEA E O A AET EEA TEATA e e 13 NEI leie ICT 13 Hard Drive Indicator Patterns c scsssscssscssssscsescsesssssscsesesesesssscscaescsssesescsescsusueasscssacsseueseusscaeacsusuessucasacasaeeseueseeees 14 Back Panel Features And Indie ators ENEE 15 NI Glndicator Codes pt kreve kot av ea blo ka aida de Bo kk n ts iG a e dni k ik a vs vo ki e da kn ab aa aaa aaa 18 PowerIndicator NEE 18 Other Information You May Nee 19 2 Using The System Setup And Boot Manager Choosing The System Boot Mole 30 t eee araa oak dak da da kd ake do n da bn pawol kid ad kan pd idea a pk p dada ENte ring SYSt M Seth PE b
81. ered by your warranty Read and follow the safety instructions that came with the product Push the VGA module into the chassis and align the threaded screw hole on the VGA module with the screw hole on the chassis Using a 2 Philips screwdriver replace the screw at the bottom of the chassis that secures the VGA module to the chassis Replace the control panel Connect the VGA module cable to the VGA module CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Connect the display module cables to the control panel board Close the system If applicable install the front bezel Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 97 System Board Removing The System Board A A ZP a h 98 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION If you are using the Trusted Program Module TPM with an encryption key you may be prompted to create a recovery k
82. es If the issue persists see Getting Help Correctable memory error rate exceeded for lt ocation gt Correctable memory error rate exceeded for lt ocation gt Re seat memory The memory may not be operational This an early indicator of a possible future uncorrectable error Re seat the memory modules If the issue persists see Getting Help Memory mirror redundancy is lost Check memory device at location s lt ocation gt 129 Error Code MEM1208 MEM8000 PC11302 PCN304 PC11308 130 Message Information LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Action Message LCD Message Details Memory mirror lost on lt ocation gt Power cycle system The memory may not be seated correctly misconfigured or has failed Check the memory configuration Re seat the memory modules If the issue persists see Getting Help Memory spare redundancy is lost Check memory device at location lt ocatiom Memory spare lost on lt ocation gt Power cycle system Memory sparing is no longer available Re seat the memory modules If the issue persists see Getting Help Correctable memory error logging disabled for a memory device at location lt ocation gt SBE log disabled on lt ocation gt Re seat memory Errors are being corrected but no longer logged Revie
83. et to Immediate Allows you to set the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected Miscellaneous Settings Menu Item System Time System Date Asset Tag Keyboard NumLock Report Keyboard Errors F1 F2 Prompt on Error In System Characterization Description Allows you to set the time on the system Allows you to set the date on the system Displays the asset tag and allows you to modify it for security and tracking purposes Allows you to set whether the system boots with the NumLock enabled or disabled By default the Keyboard NumLock is set to On K NOTE This field does not apply to 84 key keyboards Allows you to set whether keyboard related error messages are reported during system boot By default the Report Keyboard Errors field is set to Report Allows you to enable or disable the F1 F2 prompt on error By default F1 F2 Prompt on Error is set to Enabled This field enables or disables In System Characterization By default In System Characterization is set to Enabled System And Setup Password Features You can create a system password and a setup password to secure your system To enable creation of the system and setup password the password jumper must be set to enabled For more information on the password jumper settings see System Board Jumper Settings 30 System password This is the password that you must enter before you can boot your system Setu
84. ey during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives Turn off the system including any attached peripherals and disconnect the system from the electrical outlet If installed remove the front bezel Open the system Remove the following a cooling shroud b memory modules c cooling fans d power supply s e all expansion card risers WARNING The heat sink is hot to touch for some time after the system has been powered down Ensure that you do not touch the heat sink s while removing the system board f heat sink s heat sink blanks and processors s processor blanks g all expansion cards and the integrated storage controller card h network daughter card i internal dual SD module j internal USB key if installed k hot swap hard drives I hard drive backplane CAUTION To avoid damaging the mini SAS cable and connector follow the correct procedure when removing the mini SAS cable from the system board Disconnect the mini SAS cable from the system board a Push the mini SAS cable connector to slide it further into the connector J_SASX8 on the system board b Press down and hold the metal tab on the mini SAS cable connector c Pull the mini SAS cable out of the connector on the system board a mini SAS ca
85. form troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This procedure applies only to the 8 hard drive system If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from its electrical outlet Open the system Align the optical drive with the optical drive slot on the front of chassis Slide in the optical drive until the latch snaps into place Connect the power data cable to the optical drive and system board NOTE You must route the cable properly on the side of the system to prevent it from being pinched or crimped Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals H applicable install the front bezel Cooling Fans Your system supports hot swappable cooling fans NOTE In the event of a problem with a particular fan the fan number is referenced by the system s management software allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Removing A Cooling Fan A A BD D WARNING Opening or removing the system cover when the system is on may expose you to a risk of
86. g A Hard Drive From A Hard Drive Carriere 54 Installing A Hard Drive Into A Hard Drive Carter 54 Optical Drive Optional krenn za a det Pe ya m e na a sale dak pak EE St EE Ach Ate Removing The Optical Drive Installing The Optical Drives asics eka dada ki ke de avd d ke a t b de sith d d n aka ki dni kapa ki ie Goings arses eke ke di y ko dedan dwe ye tk paka Be ka we a DL KA ka kk En KA HE ned ed on kt eis on pasan ke kako Removing A COOlING F AN oo ora ld tak dako ek kabab SEENEN Eeer Installing A Cooling FAN stees kote ka senk na an ka in sas eegene bn asa Epe aa a ap in Internal USB Memory Key Opponall ENEE 57 Replacing The internal USB KOY soti rati tete d kk teat At reto e eege dela saa pye eh ke we k ya See penn 58 Expansion Cards And Expansion Card Bisers EE 58 Expansion Card Installation Guidelines EEN 58 Removing An Expansion Card Installing An Expansion Card Removing Expansion Card Hisers ENEE Installing Expansion Card Risers NEEN SD VElashiG ard ke ep one kw pwe geet ped dunes tne LE oka kak Pe Rd Da den Es ke Niue ak ko kanon Replacing An SD VElash Cards nee ke pok ne de a wa kwoke wind kila pan ki an kok AER Internal Dual SD Module Removing The Internal Dual SD Module Installing The Internal Dual SD Module Internal SD Eat eege eege ege EENEG Removing An Internal SD Candidature det Installing An Internal er D Integrated Storage Controller Card AEN Removing The Integrated Storage
87. g a SD card read or write Reseat the flash media If the problem persists see Getting Help Removable Flash Media name is write protected Removable Flash Media name is write protected Check SD Card The card is write protected by the physical latch on the SD card A write protected card cannot be used If unintended remove the media and disable write protection Internal Dual SD Module redundancy is lost Internal Dual SD Module redundancy is lost Check SD Card Either one or both the SD cards are not functioning properly See Getting Help Internal Dual SD Module name is absent Internal Dual SD Module lt name gt is absent Check SD Card The SD card module is not detected or not installed If unintended reinstall the SD module Internal Dual SD Module lt name gt is offline The SD card module is installed but may be improperly installed or configured incorrectly Reinstall the SD module Failure detected on Internal Dual SD Module lt name gt Internal Dual SD Module name failed Check SD Card The SD card module is installed but improperly configured or failed to initialize Reinstall the SD module and remove and reinstall SD cards Internal Dual SD Module name is write protected The module is write protected Changes may not be written to the media If unintended remove the media and disable write protection Error Code SECOO31 SEC0033 SEL0006 SEL0008 SEL0012
88. ge Details Action Message LCD Message Action Message LCD Message Details Action Message LCD Message Details Action Drive number removed from disk drive bay bay Check drive The controller detected that the drive was removed Verify drive installation Re seat the failed drive If the issue persists see Getting Help No memory is detected No memory is detected Inspect memory devices System BIOS was unable to detect memory in the system Re seat the memory modules If the issue persists see Getting Help Memory is detected but is not configurable Memory is detected but is not configurable Check memory devices System BIOS detected memory but was unable to configure the memory for system operation Compare system memory installation to supported system memory configurations Power supply number failed PSU lt number failed Check PSU Remove and reinstall the power supply If the issue persists see Getting Help A predictive failure detected on power supply number Predictive failure on PSU number Check PSU System performance and power redundancy may be degraded or lost Remove and reinstall the power supply at the next service window If the issue persists see Getting Help The power input for power supply number is lost Power input for PSU number is lost Check PSU cables The power supply is installed correctly but an input source is not connecte
89. ghest rank count in the following order first in sockets with white release levers then black and then green For example if you want to mix quad rank and dual rank DIMMs populate quad rank DIMMs in the sockets with white release tabs and dual rank DIMMs in the sockets with black release tabs In a dual processor configuration the memory configuration for each processor should be identical For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on e Memory modules of different sizes can be mixed provided that other memory population rules are followed for example 2 GB and 4 GB memory modules can be mixed e Populate four DIMMs per processor one DIMM per channel at a time to maximize performance e If memory modules with different speeds are installed they will operate at the speed of the slowest installed memory module s or slower depending on system DIMM configuration Mode Specific Guidelines Four memory channels are allocated to each processor The allowable configurations depend on the memory mode selected K NOTE x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features However all guidelines for specific RAS features must be followed x4 DRAM based DIMMs retain Single Device Data Correction SDDC in memory optimized independent channel mode x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC The following sections provide additional slot
90. grading your system download the latest system BIOS version from support dell com and follow the instructions included in the compressed download file to install the update on your system E NOTE You can update the system BIOS using the Lifecycle Controller Turn off the system including any attached peripherals and disconnect the system from the electrical outlet When disconnected from the power source press and hold the power button for three seconds to fully drain the system of stored power prior to removing the cover Open the system Remove the cooling shroud WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them A CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions Using a 2 Phillips screwdriver loosen one of the heat sink retention sockets Wait 30 seconds for the heat sink to loosen from the processor Loosen the second heat sink retention socket Lift the heat sink away from the processor and set the heat sink aside Figure 31 Removing and Installing the Heat Sink 1 heat sink 2 retention sockets 2 3 retention screws 2 4 processor A CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped
91. he Memory Operating Voltage option is set to Auto When set to enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC By default the option is set to Disabled System Security Screen Menu Item Intel AES NI System Password Setup Password Password Status TPM Security TPM Activation TPM Status TPM Clear Description The Intel AES NI option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default Allows you to set the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Allows you to set the setup password This option is read only if the password jumper is not installed in the system Allows you to lock the system password By default the Password Status option is set to Unlocked Allows you to control the reporting mode of the Trusted Platform Module TPM By default the TPM Security option is set to Off You can only modify the TPM Status TPM Activation and Intel TXT fields if the TPM Status field is set to either On with Pre boot Measurements or On without Pre boot Measurements Allows you to change the operational state of the TPM By default the TPM Activation option is set to No Change Displays the TPM status CAUTION Clearing the TPM results in loss of all keys in the TPM The loss
92. icable reinstall the expansion card s into the expansion card riser Align the expansion card riser with the connector and the riser guide pin on the system board Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Sp Dm P ra h gt Install any device drivers required for the card as described in the documentation for the card SD vFlash Card A vFlash SD card is a Secure Digital SD card that plugs into the vFlash SD card slot in the system It provides persistent on demand local storage and a custom deployment environment that allows automation of server configuration scripts and imaging It emulates USB device s For more information see the DRAC7 User s Guide at support dell com manuals Replacing An SD vFlash Card k NOTE This procedure applies only to the 8 hard drive system 1 Locate the vFlash media slot on the system 2 To remove the installed SD vFlash card push inward on the card to release it 3 Pull the card from the card slot Figure 28 Removing and Installing the SD vFlash Card 63 5 1 SD vFlash card 2 SD vFlash card slot To install the SD vFlash card with the label side facing up insert the contact pin end of the SD card into the card slot on the module K NOTE The slot is keyed to ensure correct
93. ician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE For proper seating of the cooling shroud in the chassis ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket Align the tabs on the cooling shroud with the securing slots on the chassis Lower the cooling shroud into the chassis until it is firmly seated If applicable replace the full length PCle card Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals System Memory Your system supports DDR3 unbuffered ECC DIMMs ECC UDIMMs registered DIMMs RDIMMS and load reduced DIMMs LRDIMMs It supports DDR3 and DDR3L voltage specifications ka Mem 42 NOTE MT s indicates DIMM speed in MegaTransfers per second ory bus operating frequency can be 1600 MT s 1333 MT s 1066 MT s or 800 MT s depending on DIMM type UDIMM RDIMM or LRDIMM DIMM configuration number of ranks maximum frequency of the DIMMs number of DIMMs populated per channel DIMM operating voltage system profile selected for example Performance Optimized Custom or Dense Configurat
94. ify related features and options Displays options to enable or disable the serial ports and specify related features and options Displays options to change the processor power management settings memory frequency and so on Displays options to configure the system security settings like system password setup password TPM security and so on It also enables or disables support for local BIOS update the power and NMI buttons on the system Displays options to change the system date time and so on System Information Screen Menu Item System Model Name System BIOS Version System Service Tag Description Displays the system model name Displays the BIOS version installed on the system Displays the system Service Tag 23 Menu Item Description System Manufacturer Displays the name of system manufacturer System Manufacturer Displays the contact information of the system manufacturer Contact Information Memory Settings Screen Menu Item System Memory Size System Memory Type System Memory Speed System Memory Voltage Video Memory System Memory Testing Memory Operating Mode Node Interleaving Serial Debug Output Description Displays the amount of memory installed in the system Displays the type of memory installed in the system Displays the system memory speed Displays the system memory voltage Displays the amount of video memory Specifies whether system memory tests are r
95. ime in a system that is powered on NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation Disconnect the power wires from the power source and the connector from the power supply you intend to remove Disconnect the safety ground wire Press the release latch and slide the power supply out of the chassis 79 Figure 37 Removing and Installing a DC Power Supply 1 connector 4 release latch 2 power supply 5 power supply handle 3 power supply status indicator Installing A DC Power Supply 1 2 3 4 5 6 80 WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Verify that both the power supplies are the same type and have the same maximum output power K NOTE The maximum output power shown in Watts is listed on the power supply label If applicable remove the power supply blank Slide the new power supply into the chassis until the power supply is fully s
96. incorrect system password is entered the system displays a message and prompts you to re enter your password You have three attempts to enter the correct password After the third unsuccessful attempt the system displays an error message that the system has halted and must be powered down Even after you shut down and restart the system the error message is displayed until the correct password is entered NOTE You can use the Password Status option in conjunction with the System Password and Setup Password options to protect your system from unauthorized changes Operating With A Setup Password Enabled If Setup Password is Enabled enter the correct setup password before modifying most of the System Setup options If you do not enter the correct password in three attempts the system displays the message Invalid Password Number of unsuccessful password attempts lt x gt System Halted Must power down Even after you shut down and restart the system the error message is displayed until the correct password is entered The following options are exceptions 32 e If System Password is not Enabled and is not locked through the Password Status option you can assign a system password e You cannot disable or change an existing system password K NOTE You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes Entering The UEFI Boot Manager K
97. insertion of the card Press inward on the card to lock it into the slot Internal Dual SD Module NOTE When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup the information is replicated from one SD card to another Removing The Internal Dual SD Module A CAUTION Many repairs may only be done by a certified service technician You should only perform soa P ra ba 64 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the internal dual SD module installed on the J_RIPS connector on the system board If applicable remove the SD card s Holding the tab pull the dual SD module to remove it from the system board Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Figure 29 Removing and Installing the Internal Dual SD Module 1 blue pull tab 4 dual SD module 2 SD card 1 5 connector on the system board 3 SD card 2 Installing The Internal Dual SD Module A CAUTION Many repairs may only be done
98. ion Optimized maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into four channels In each channel the release levers of the first socket are marked white the second socket black and the third socket green K NOTE DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to processor 2 The E ie d A3 AT A11 A4 A8 A12 A10 A6 A2 A9 A5 A1 83 B7 B11 B4 B8 B12 B1086 B2 B9 B5 B1 Figure 15 Memory Socket Locations Memory channels are organized as follows Processor 1 channel 0 slots A1 A5 and A9 channel 1 slots A2 A6 and A10 channel 2 slots A3 A7 and A11 channel 3 slots A4 A8 and A12 43 Processor 2 channel 0 slots B1 B5 and B9 channel 1 slots B2 B6 and B10 channel 2 slots B3 B7 and B11 channel 3 slots B4 B8 and B12 The following table shows the memory populations and operating frequencies for the supported configurations Channel Channel 1 5V 1 35 V UDIMMECC 1 1333 1066 and 800 1066 and 800 Dual rank 2 1333 1066 and 800 1066 and 800 Dual rank RDIMM 1 1600 1333 1066 and 1333 1066 and 800 Dual rank 800 1066 and 800 800 Quad rank 2 1600 1333
99. is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to power 3 Turn on the system and attached peripherals and note the messages on the screen If an error message is displayed indicating a fault with a specific memory module go to step 12 4 Enter the System Setup and check the system memory setting Make any changes to the memory settings if needed If the memory settings match the installed memory but a problem is still indicated go to step 12 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system 7 Check the memory channels and ensure that they are populated correctly 105 Reseat the memory modules in their sockets Close the system Enter the System Setup and check the system memory setting If the problem is not resolved proceed with the next step Open the system If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module with a known good memory module To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity If an error message is displayed on the screen this may indicate a problem with the installed DIMM type s incorrect DIMM installation or defective DIMM s Follow the on screen instructions to
100. iser 3 connector Riser 3 connector USB connector Connector J_VIDEO_REAR J_COM1 J_IDRAC_RJ45 J_CYC CYC_ID J_RISER_2A J_RISER_1A TOUCH POINT J_RISER_2B J_RISER_1B J_STORAGE J_SASX8 J_USB_INT BAT CPU2 B1 B5 B9 B2 B6 B10 J FAN2U 7 J FAN2U 6 J FAN2U 5 J FAN2U 4 A1 A5 A9 A2 A6 A10 B3 B7 B11 B4 B8 B12 J FANIU 3 J_BP1 J FANIU 2 J FANIU 1 A12 A8 A4 A7 A11 A3 J_CP CRU J_FP_USB J_BP_SIG1 J_BP_SIGO Description Video connector Serial connector iDRAC7 connector System identification connector System identification button Riser 2 connector Riser 1 connector Touch point for holding system board Riser 2 connector Riser 1 connector Storage controller card connector SATA connector Internal USB connector Battery connector Processor socket 2 Memory module sockets Cooling fan connector Cooling fan connector Cooling fan connector Cooling fan connector Memory module sockets Cooling fan connector Backplane power connector Cooling fan connector Cooling fan connector Memory module sockets Control panel interface connector Processor socket 1 Front panel USB connector Backplane signal connector 1 Backplane signal connector 0 115 Disabling A Forgotten Password The system s software security features include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use A Po SNS
101. ive carrier handle to lock the hard drive in place 53 Removing A Hard Drive From A Hard Drive Carrier 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive out of the hard drive carrier Figure 21 Removing and Installing a Hard Drive Into a Hard Drive Carrier 1 hard drive carrier 2 hard drive 3 screws 4 Installing A Hard Drive Into A Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back 2 Align the screw holes on the hard drive with the back set of holes on the hard drive carrier When aligned correctly the back of the hard drive will be flush with the back of the hard drive carrier 3 Attach the screws to secure the hard drive to the hard drive carrier 54 Optical Drive Optional Removing The Optical Drive A CAUTION Many repairs may only be done by a certified service technician You should only perform 2 10 e em A Da troubleshooting and simple repairs as authorized in your product docume
102. ivity The NIC is not connected to the network indicators are off Link indicator is The NIC is connected to a valid network at its maximum port speed 1 Gbps or 10 Gbps green Link indicator is The NIC is connected to a valid network at less than its maximum port speed amber Activity indicator is Network data is being sent or received blinking green Power Indicator Codes Each AC power supply has an illuminated translucent handle and each DC power supply when available has an LED that serves as an indicator to show whether power is present or whether a power fault has occurred 1 Figure 8 AC Power Supply Status Indicator 1 AC power supply status indicator handle Figure 9 DC Power Supply Status Indicator 1 DC power supply status indicator Power Indicator Condition Pattern Not lit Power is not connected Green The handle LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational Flashing amber Indicates a problem with the power supply A CAUTION When correcting a power supply mismatch replace only the power supply with the flashing indicator Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must power down the system A CAUTION AC power supplies support both 220 V
103. ler Card Your system includes a dedicated expansion card slot on the system board for an integrated controller card that provides the integrated storage subsystem for your system s internal hard drives The controller supports SAS and SATA hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system 66 Removing The Integrated Storage Controller A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Open the system Push down on the two tabs at the edge of the card and lift the card off the extractors As the card releases from the standoffs the connector under the card disengages from the system board connector 4 Angle the card so that the other end of the card disengages from the storage controller card holder on the system board 5 Close the system 1 storage connector on the system board 2 storage controller card 3 storage controller card holder 4 extractors 2
104. ly exception a power supply inventory change or a system power inventory change Check the event log for power supply failures Review system configuration and power consumption The system performance degraded because power capacity has changed The system may power down or operate in a performance degraded state Check the event log for power supply failures Review system configuration and power consumption and upgrade or install power supplies accordingly The system performance degraded because the user defined power capacity has changed The user defined power settings have affected system operation If unintended review system configuration changes and power policy The system halted because system power exceeds capacity System power demand exceeds capacity System halted The system halted because system power exceeds capacity Review system configuration upgrade power supplies or reduce system power consumption Failure detected on Removable Flash Media lt name gt Removable Flash Media name failed Check SD Card 135 Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 136 Message Information Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Message Details Action An error was reported durin
105. m 101 7 Power down all attached USB devices and disconnect them from the system 8 Restart the system and if your keyboard is functioning enter the System Setup Verify that all USB ports are enabled on the Integrated Devices screen in the System Setup options If your keyboard is not functioning you can also use remote access If the system is not accessible reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings 9 Reconnect and power on each USB device one at a time 10 If a device causes the same problem power down the device replace the USB cable with a known good cable and power up the device If all troubleshooting fails see Getting Help Troubleshooting A Serial I O Device 1 Turn off the system and any peripheral devices connected to the serial port 2 Swap the serial interface cable with a working cable and turn on the system and the serial device If the problem is resolved replace the interface cable with a known good cable 3 Turn off the system and the serial device and swap the device with a comparable device 4 Turn on the system and the serial device If the problem persists see Getting Help Troubleshooting A NIC 1 Run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests 2 Restart the system and check for any system messages pertaining to the NIC controller 3 Check the appropriate indicator on the NIC con
106. m Locate the SD card slot on the internal dual SD module or the backplane expander board and press inward on the card to release it from the slot and remove the card Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Installing An Internal SD Card AN CAUTION Many repairs may only be done by a certified service technician You should only perform ka 5 6 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE To use an SD card with your system ensure that the internal SD card port is enabled in the System Setup Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the SD card connector on the internal dual SD module or the backplane expander board With the label side facing up insert the contact pin end of the card into the slot K NOTE The slot is keyed to ensure correct insertion of the card Press the card into the card slot to lock it into place Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Integrated Storage Control
107. n or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the expansion card connector on the system board riser Open the expansion card latch and remove the filler bracket Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector Insert the card edge connector firmly into the expansion card connector until the card is fully seated Slide the expansion card latch into position Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Install any device drivers required for the card as described in the documentation for the card Removing Expansion Card Risers Za CAUTION Many repairs may only be done by a certified service technician You should only perform ka troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not co
108. n SD Card A CAUTION Many repairs may only be done by a certified service technician You should only perform 106 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Certain SD cards have a physical write protect switch on the card If the write protect switch is turned on then the SD card is not writeable Enter the System Setup and ensure that the Internal SD Card Port is enabled Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system CAUTION If the Internal SD Card Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup you must follow the instructions in step 4 through step 7 to avoid loss of data NOTE When an SD card failure occurs the internal dual SD module controller notifies the system On the next reboot the system displays a message indicating the failure If the Internal SD Card Redundancy option is set to Disabled replace the failed SD card with a new SD card If SD card 1 has failed remove the card from SD card slot 1 If SD card 2 has failed install a new SD card in SD card slot 2 and proceed to step 7 Remove the card present in SD card slot 2 and
109. nector Ifthe link indicator does not light check all cable connections Ifthe activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC s documentation If applicable change the autonegotiation setting Use another connector on the switch or hub 4 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation 5 Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen 6 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed and duplex See the documentation for each network device 7 Ensure that all network cables are of the proper type and do not exceed the maximum length If all troubleshooting fails see Getting Help 102 Troubleshooting A Wet System A CAUTION Many repairs may only be done by a certified service technician You should only perform soo gt W e troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Disas
110. nector 2 system battery 3 negative side of battery connector 6 To install a new system battery hold the battery with the facing up and slide it under the securing tabs at the positive side of the connector Press the battery straight down into the connector until it snaps into place Align the back of the system battery cover with the notch on the network daughter card cooling shroud and push the system battery cover down into the notches till it snaps into place 9 Close the system 10 Reconnect the system to the electrical outlet and turn the system on including any attached peripherals 11 Enter System Setup to confirm that the battery is operating properly 12 Enter the correct time and date in the System Setup s Time and Date fields 13 Exit System Setup Hard Drive Backplane Depending on your configuration 8 Hard Drive 2 5 inch x8 SAS SATA backplane or system Supports 2 5 inch x4 SAS SATA backplane or 2 5 inch x4 SAS SATA and 2 5 inch x2 Dell PowerEdge Express Flash PCle SSD backplane 10 Hard Drive 2 5 inch x10 SAS SATA backplane System Supports 83 Removing The Hard Drive Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by
111. nsert the USB key into the USB connector Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals on ea ea gt Enter the System Setup and verify that the USB key is detected by the system 1 ou Figure 24 Replacing the Internal USB Key 1 USB memory key connector 2 USB memory key Expansion Cards And Expansion Card Risers NOTE A missing or an unsupported expansion card riser logs an SEL event It does not prevent your system from powering on and no BIOS POST message or F1 F2 pause is displayed Expansion Card Installation Guidelines Your system supports PCI Express Generation 3 expansion cards NOTE A missing or an unsupported riser logs an SEL event It does not prevent your system from powering on and no BIOS POST message or F1 F2 pause is displayed 58 Table 3 Systems Supporting Three PCle Expansion Cards Riser PCle Slot Processor Connection Height Length Link Width Slot Width 1 1 Processor 2 Low Profile Half Length x8 x16 1 2 Processor 2 Low Profile Half Length x16 x16 3 3 Processor 1 Low Profile Half Length x16 x16 k NOTE Both the processors must be installed to use riser 1 slots Table 4 Systems Supporting Two PCle Expansion Cards Riser PCle Slot Processor Connection Height Length Link Width Slot Width 2 1 Processor 1 Low Profile Half Length x8 x16 Processor 2 Low Profile Half Length x16 x16 3 2 Processor 1 Full height Three fourth
112. ntation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This procedure applies only to the 8 hard drive system If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Disconnect the power data cable from the back of the drive Note the routing of the power data cable on the side of the system as you remove them from the system board and drive You must route these cables properly when you replace them to prevent them from being pinched or crimped To release the drive press down and push the blue release tab toward the front of the system Slide the optical drive out of the system until it is free of the drive bay If you are not adding a new optical drive install the optical drive blank Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals H applicable install the front bezel Figure 22 Removing and Installing the Optical Drive 1 optical drive 2 power and data cable 55 3 release tab Installing The Optical Drive A eo no P SO NN 8 9 CAUTION Many repairs may only be done by a certified service technician You should only per
113. o ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Remove the cooling shroud Locate the appropriate memory module socket s To release the memory module blank from the socket simultaneously press the ejectors on both ends of the memory module socket CAUTION Handle each memory module only on the card edges making sure not to touch the middle of the memory module or metallic contacts To avoid damaging the memory module handle only one memory module at a time a 3 i Figure 16 Ejecting The Memory Module 1 memory module 2 memory module socket ejectors 2 3 memory module socket If a memory module or a memory module blank is installed in the socket remove it K NOTE Retain removed memory module blank s for future use Figure 17 Removing The Memory Module 1 memory module memory module blank Install the cooling shroud Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 49 Installing Memory Modules A A P 9 N 50 WARNING The memory modules are hot to the touch for some time after the system has been powered down Allo
114. o not take effect until you restart the system System Setup Options 22 System Setup Main Screen k NOTE Press lt Alt gt lt F gt to reset the BIOS or UEFI settings to their default settings Menu Item System BIOS iDRAC Settings Device Settings Description This option is used to view and configure BIOS settings This option is used to view and configure iDRAC settings This option is used to view and configure device settings System BIOS Screen E NOTE The options for System Setup change based on the system configuration E NOTE System Setup defaults are listed under their respective options in the following sections where applicable Menu Item System Information Memory Settings Processor Settings SATA Settings Boot Settings Integrated Devices Serial Communication System Profile Settings System Security Miscellaneous Settings Description Displays information about the system such as the system model name BIOS version Service Tag and so on Displays information and options related to installed memory Displays information and options related to the processor such as speed cache size and so on Displays options to enable or disable the integrated SATA controller and ports Displays options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Displays options to enable or disable integrated device controllers and ports and to spec
115. or NOTE After removing the processor place it in an antistatic container for reuse return or temporary storage Do not touch the bottom of the processor Touch only the side edges of the processor If you are removing the processor from processor socket 2 you must install a heat sink blank in the empty socket Installing A Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform 2 3 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE If you are installing a single processor it must be installed in socket CPU1 Before upgrading your system download the latest system BIOS version from support dell com and follow the instructions included in the compressed download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller Turn off the system including any attached peripherals and disconnect the system from the electrical outlet When disconnected from the power source press and hold the power button for three seconds to fully drain the system of stored power prior to removing the cover Open the system 73 4 Remove the cooling shroud WARNING The heat sink and
116. or Right to view the Home screen To navigate to the Home screen from another menu continue to select the up arrow t until the Home icon is displayed and then select the Home icon From the Home screen press the Select button to enter the main menu Setup Menu K NOTE When you select an option in the Setup menu you must confirm the option before proceeding to the next action Option Description iDRAC Select DHCP or Static IP to configure the network mode If Static IP is selected the available fields are IP Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Option Description Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL This is useful when trying to match an LCD message with an SEL entry Select Simple to display LCD error messages in a simplified user friendly description See System Error Messages for a list of messages in this format Set home Select the default information to be displayed on the LCD Home screen See View Menu to see the options and option items that can be set as the default on the Home screen View Menu NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC7 Addresses include DNS Primary and Secondary Gateway IP
117. ower shown in Watts is listed on the power supply label H applicable remove the power supply blank Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place K NOTE If you unlatched the cable management arm re latch it For information about the cable management arm see the system s rack documentation Connect the power cable to the power supply and plug the cable into a power outlet A CAUTION When connecting the power cable secure the cable with the strap K NOTE When installing hot swapping or hot adding a new power supply allow several seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly Wiring Instructions For A DC Power Supply Your system supports up to two 48 60 V DC power supplies when available A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product A CAUTION Wire the unit with copper only unless otherwise specified
118. p password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system A CAUTION The password features provide a basic level of security for the data on your system A CAUTION Anyone can access the data stored on your system if the system is running and unattended K NOTE Your system is shipped with the system and setup password feature disabled Assigning A System And Or Setup Password K NOTE The password jumper enables or disables the System Password and Setup Password features For more information on the password jumper settings see System Board Jumper Settings You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when the password jumper setting is enabled and Password Status is Unlocked If the Password Status is Locked you cannot change the System Password and or Setup Password If the password jumper setting is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to boot the system To assign a system and or setup password 1 To enter System Setup press F2 immediately after a power on or reboot 2 Inthe System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 Inthe System BIOS screen select System Security and press Enter The System Security screen is displayed 4 Inthe System
119. plays one logical processor per core By default the Logical Processor option is set to Enabled Allows you to set the QuickPath Interconnect data rate settings By default the QPI Speed option is set to Maximum data rate Menu Item Alternate RTID Requestor Transaction ID Setting Virtualization Technology Adjacent Cache Line Prefetch Hardware Prefetcher DCU Streamer Prefetcher DCU IP Prefetcher Execute Disable Logical Processor Idling Dell Controlled Turbo Number of Cores per Processor Processor 64 bit Support Processor Core Speed Processor Bus Speed Processor 1 Description K NOTE The QPI speed option displays only when both the processors are installed Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA By default the Alternate RTID Requestor Transaction ID Setting is set to Disabled Allows you to enable or disable the additional hardware capabilities provided for virtualization By default the Virtualization Technology option is set to Enabled Allows you to optimize the system for applications that require high utilization of sequential memory access By default the Adjacent Cache Line Prefetch option is set to Enabled You can disable this option for applications that require high utilization of random memory access Allows you to enable or disable hardware prefetcher By default the Hardware
120. population guidelines for each mode Advanced ECC Lockstep Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs This protects against single DRAM chip failures during normal operation Memory installation guidelines e Memory modules must be identical in size speed and technology es DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on K NOTE Advanced ECC with Mirroring is not supported Memory Optimized Independent Channel Mode This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements Memory Sparing K NOTE To use memory sparing this feature must be enabled in the System Setup In this mode one rank per channel is reserved as a spare If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB dual rank DIMMs the available system memory is 3 4 ranks channel x 16 DIMMs x 4 GB 48 GB and not 16 DIMMs x 4 GB 64 GB k NOTE Memory sp
121. r wires exposing approximately 13 mm 0 5 inch of copper wire WARNING Reversing polarity when connecting DC power wires can permanently damage the power supply or the system 2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a 2 Phillips screwdriver WARNING To protect the power supply from electrostatic discharge the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply 3 Rotate the rubber cap clockwise to fix it over the captive screws A Insertthe mating connector into the power supply 78 Figure 36 Assembling the DC Input Power Wires 1 DC power socket 5 wire 48 V 2 rubber cap 6 wire RTN 3 captive screws 2 7 grounding wire 4 DC power connector Removing A DC Power Supply A A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a t
122. re initialized after the system is turned on Drives are not ready for insertion or removal during this time Predicted drive failure Drive failed Drive rebuilding Drive online Rebuild aborted Back Panel Features And Indicators 2 3 a Figure 5 Back Panel Features and Indicators 8 Hard Drive System 2 PCle Expansion Cards Item Indicator Button or 6 7 8 9 10 11 Icon Description Connector 1 System identification button 2 System identification connector The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back blink until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds Allows you to connect the optional system status indicator assembly through the optional cable management arm 15 Item Indicator Button or Icon Description Connector 3 iDRAC7 Enterprise port Be Dedicated management port K NOTE The port is available for use only if the iDRAC7 Enterprise license is installed on your system 4 Serial connector lolol Allows you to connect a serial device to the system
123. rease coming in contact with and contaminating the processor socket 13 Open the grease applicator included with your processor kit and apply all of the thermal grease in the applicator to the center of the topside of the new processor 14 Place the heat sink on the processor 15 Using a 2 Phillips screwdriver tighten the heat sink retention sockets 16 Install the cooling shroud 17 Close the system 18 Reconnect your system and peripherals to their electrical outlets and turn on the system 19 Press F2 to enter the System Setup and check that the processor information matches the new system configuration 20 Run the system diagnostics to verify that the new processor operates correctly Power Supplies Your system supports either e Two 495 W 750 W or 1100 W AC power supply modules or e Two 750 W or 1100 W DC power supply modules K NOTE Titanium power supply is nominally rated for 200 VAC to 240 VAC input only When two identical power supplies are installed the power supply configuration is redundant 1 1 In redundant mode power is supplied to the system equally from both power supplies to maximize efficiency 74 When only one power supply is installed the power supply configuration is non redundant 1 0 Power is supplied to the system only by the single power supply K NOTE If two power supplies are used they must be of the same type and have the same maximum output power CAUTION When installing 1
124. resolve the problem For more information see General Memory Module Installation Guidelines Close the system As the system boots observe any error message that is displayed and the diagnostic indicators on the front of the system If the memory problem is still indicated repeat step 12 through step 15 for each memory module installed If the problem persists after all memory modules have been checked see Getting Help Troubleshooting An Internal USB Key A CAUTION Many repairs may only be done by a certified service technician You should only perform oon em om P A NM troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Enter the System Setup and ensure that the USB key port is enabled from the Integrated Devices screen Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Locate the USB key and reseat it Close the system Turn on the system and attached peripherals and check if the USB key is functioning If the problem is not resolved repeat step 2 and step 3 Insert a different USB key that you know works properly Close the system If the problem is not resolved see Getting Help Troubleshooting A
125. responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds 2 System identification Allows you to connect the optional system status indicator connector assembly through the optional cable management arm 3 iDRAC7 Enterprise port ss Dedicated management port K NOTE The port is available for use only if the iDRAC7 Enterprise license is installed on your system 4 PCle expansion card slot Allows you to connect a PCle expansion card riser 1 5 Serial connector lolol Allows you to connect a serial device to the system 6 Video connector CH Allows you to connect a VGA display to the system 7 PCle expansion card slot Allows you to connect a PCle expansion card riser 2 8 USB connectors 2 ot Allows you to connect USB devices to the system The ports are USB 2 0 compliant 9 Ethernet connectors 4 te Four integrated 10 100 1000 Mbps NIC connectors or Four integrated connectors e Two integrated 10 100 1000 Mbps NIC connectors e Two integrated 100 Mbps 1 Gbps 10 Gbps SFP connectors 10 PCle expansion card slot Allows you to connect a PCle expansion card riser 3 a Powersupply Paun AC 495 W 750 W or 1100 W 12 Power supply PSU2 Or DC 750 W or 1100 W 17 NIC Indicator Codes Figure 7 NIC Indicator 1 link indicator 2 activity indicator Indicator Indicator Code Link and act
126. rt team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ba CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a time in a system that is powered on K NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation 1 Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the strap 2 Press the release latch and slide the power supply out of the chassis 75 Figure 34 Removing and Installing an AC Power Supply 1 connector 2 power supply 3 release latch 4 power supply handle Installing An AC Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform 76 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Verify that both the power supplies are the same type and have the same maximum output power E NOTE The maximum output p
127. ry A WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information 81 A 4 5 82 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Press the touch points and lift the system battery cover up and away from the network daughter card cooling shroud Figure 39 Removing the System Battery Cover 1 system battery cover 2 network daughter card cooling shroud 3 touch points Locate the battery socket A CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery To remove the battery press down firmly on the positive side of the connector and lift the battery out of the securing tabs at the negative side of the connector Figure 40 Replacing the System Battery 1 positive side of battery con
128. s Power supply s 103 4 5 6 Cooling fan assembly if present Cooling fans Processor s and heat sink s Memory modules Hard drive carriers Hard drive backplane Ensure that all cables are properly connected Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help Troubleshooting The System Battery A CAUTION Many repairs may only be done by a certified service technician You should only perform ka troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery Re enter the time and date in the System Setup Turn off the system and disconnect it from the electrical outlet for at least one hour Reconnect the system to the electrical outlet and turn on the system Enter the System Setup If the date and time are not correct in the System Setup check the SEL for system battery messages If the problem is not resolved see Getting Help NOTE Some software may cause the system time
129. s and or peripheral cards greater than 25 W are not supported 119 Environmental NOTE For additional information about environmental measurements for specific system configurations see dell com environmental_datasheets Temperature Maximum Temperature Gradient Operating and Storage Storage Temperature Limits Temperature Continuous Operation Temperature Ranges for altitude less than 950 m or 3117 ft Humidity Percentage Range Relative Humidity Storage Maximum Vibration Operating Storage Maximum Shock Operating Storage Maximum Altitude Operating Storage Operating Altitude De rating Up to 35 C 95 F 35 C to 40 C 95 F to 104 F 40 C to 45 C 104 F to 113 F Particulate Contamination 120 20 C h 36 F h 40 C to 65 C 40 F to 149 F 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment 10 to 80 Relative Humidity with 26 C 78 8 F maximum dew point 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times 0 26 Dune at 5 Hz to 350 Hz all operation orientations 1 87 Gyms at 10 Hz to 500 Hz for 15 min all six sides tested One shock pulse in the positive z axis of 31 G for 2 6 ms in all operational orientations Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms
130. s directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Slide the left side of the control panel into the chassis so that the left tab on the control panel aligns with the slot on the chassis wall and the top left tab aligns with the slot on the top of the chassis Pull the display module cable through the opening and into the chassis Push the right side of the control panel until the top right tab aligns with the top of the chassis and the panel snaps into place Using a 1 Philips screwdriver replace the screw located at the bottom of the chassis that secures the control module to the chassis AN CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Connect the display module cable to the control panel board Close the system Ifapplicable install the front bezel Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Removing The Control Panel 10 Hard Drive System A CAUTION Many repairs may only be done by a certified service technician You should only perform ga troubleshooting and simple repairs as authorized in your product documentation or as direc
131. s may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Disconnect the control panel and display module cables from the control panel board Using a 2 Phillips screwdriver remove the two screws that secure the control panel board to the chassis Slide the control panel board toward the back and out of the system 91 Figure 50 Removing and Installing the Control Panel Board 1 control panel board 2 screws 2 3 control panel cable 4 display module cable Installing The Control Panel Board 8 Hard Drive System A CAUTION Many repairs may only be done by a certified service technician You should only perform SS en mp S 92 troubleshooting and simple repairs as authorized in your product documentation or
132. se console redirection by SOL configure the same port address for console redirection and the serial device Displays the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed By default the Failsafe Baud Rate option is set to 11520 Allows you to set the remote console terminal type By default the Remote Terminal Type option is set to VT 100 VT 220 Allows you to enable or disable to the BIOS console redirection when the operating system is loaded By default the Redirection After Boot option is set to Enabled System Profile Settings Screen Menu Item System Profile CPU Power Management Memory Frequency Turbo Boost CIE 28 Description Allows you to set the system profile If you set the System Profile option to a mode other than Custom the BIOS automatically sets the rest of the options You can only change the rest of the options if the mode is set to Custom By default the System Profile option is set to Performance Per Watt Optimized DAPC DAPC is Dell Active Power Controller NOTE The following parameters are available only when the System Profile is set to Custom Allows you to set the CPU power management By default the CPU Power Management option is set to System DBPM DAPC DBPM is Demand Based Power Management Allows you to set the memory frequency By defaul
133. semble components from the system Hard drives Hard drive backplane USB memory key Cooling shroud Expansion card risers if present Expansion cards Power supply s Cooling fan assembly if present Cooling fans Processor s and heat sink s Memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 Close the system Turn on the system and attached peripherals If the system does not start properly see Getting Help If the system starts properly shut down the system and reinstall all of the expansion cards that you removed Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help Troubleshooting A Damaged System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Ensure that the following components are properly installed Cooling shroud Expansion card risers if present Expansion card
134. ssessment ePSA diagnostics The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to e Run tests automatically or in an interactive mode e Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing When To Use The Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate component failure Running The Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Lifecycle Controller A CAUTION Use the embedded system diagnostics to test only your system Using this program with other systems may cause invalid results or error messages 1 As the system boots press lt F11 gt 2 Use the up and down arrow keys to select System Utilities Launch Dell Diagnostics 111 The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices System Diagnostic Controls Menu Configuration Results System Health Event Log Description Displays the configuration and status information of all detected
135. t the Memory Frequency option is set to Maximum Performance Allows you to enable or disable the processor to operate in turbo boost mode By default the Turbo Boost option is set to Enabled Allows you to enable or disable the processor to switch to a minimum performance state when itis idle By default the C1E option is set to Enabled Menu Item C States Monitor Mwait Memory Patrol Scrub Memory Refresh Rate Memory Operating Voltage Collaborative CPU Performance Control Description Allows you to enable or disable the processor to operate in all available power states By default the C States option is set to Enabled Allows you to enable Monitor Mwait instructions in the processor By default the Monitor Mwait option is set to Enabled for all system profiles except Custom E NOTE This option can be disabled only if the C States option in Custom mode is disabled NOTE When C States is enabled in Custom mode changing the Monitor Mwait setting does not impact system power performance Allows you to set the memory patrol scrub frequency By default the Memory Patrol Scrub option is set to Standard Allows you to set the memory refresh rate By default the Memory Refresh Rate option is set to 1x Allows you to set the DIMM voltage selection When set to Auto the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the numbers of DIMMs installed By default t
136. t came with the product NOTE If you are installing the 10 Gb network daughter card ensure that you install the network daughter card cooling shroud in your system Angle the card so that the RJ 45 connectors fit through the slot in the back panel 2 Align the captive screws at back end of the card with the screw holes on the system board 3 Press the touch point on the card to ensure that connector on the card is in contact with the connector on the system board 4 Using a 2 Phillips screwdriver tighten the two captive screws to secure the network daughter card to the system board 5 Install the expansion card riser 3 6 Close the system 7 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Processors Use the following procedure when 69 ka e Installing an additional processor e Replacing a processor NOTE To ensure proper system cooling you must install a processor blank and a heat sink blank in any empty processor socket Removing A Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform 70 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Before up
137. tails Action Message LCD Message Details 5 Ifthe issue persists see Getting Help Fan lt number gt RPM is less than the lower warning threshold Fan operating speed is out of range Remove and reinstall the fan If the issue persists see Getting Help Fan lt number gt RPM is less than the lower critical threshold Fan lt number gt RPM is outside of range Check fan Fan operating speed is out of range Remove and reinstall the fan If the issue persists see Getting Help Fan redundancy is lost Fan redundancy is lost Check fans Fan has failed Remove and reinstall failed fans or install additional fans The lt name gt is absent The lt name gt is absent Check hardware The absent device may be necessary for proper operation System functionality may be degraded Reinstall or reconnect the hardware The storage lt name gt cable is not connected or is improperly connected Storage name cable or interconnect failure Check connection The cable may be necessary for proper operation System functionality may be degraded Check if the cable is present then reinstall or reconnect The system board lt name gt cable is not connected or is improperly connected System board lt name gt cable connection failure Check connection The cable may be necessary for proper operation System functionality may be degraded Error Code MEM0000 MEMO001 MEM0007 MEMO701 MEM0702
138. ted by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ifinstalled remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Using a 1 Philips screwdriver remove the screw located at the bottom of the chassis that secures the control panel to the chassis Remove the control panel cable from the connectors on the system board J_CP and J_FP_USB and the hard drive expander card K NOTE To locate the connectors on the system board see System Board Connectors Press the control panel latch and slide the control panel out of the chassis Disconnect the control panel cable from the control panel Figure 52 Removing and Installing the Control Panel 1 control panel release latch 2 J_CP connector on system board 3 control panel cable connecting to system board 4 J_FP_USB connector on system board 5 cable securing clip 6 screw 7 control panel Installing The Control Panel 10 Hard Drive System AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due
139. tem Reconnect the system to the electrical outlet and turn on the system and attached peripherals Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help For each expansion card you removed in step 10 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Open the system c Reinstall one of the expansion cards d Close the system e Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help Troubleshooting Expansion Cards A ka CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card Run the appropriate diagnostic test For more information see Using System Diagnostics Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system 109 Ensure that each expansion card is firmly seated in i
140. tem hardware failure If the system event log failed to initialize platform status and failure events are not captured Some management software do not report platform exceptions 137 Error Code TMP0118 TMP0119 TMP0120 TMP0121 VLT0204 138 Message Information Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Re configure system to the minimum supported configuration If issues persists contact support The system inlet temperature is less than the lower warning threshold System inlet temperature is outside of range Ambient air temperature is too cool Check the system operating environment The system inlet temperature is less than the lower critical threshold System inlet temperature is outside of range Ambient air temperature is too cool Check the system operating environment The system inlet temperature is greater than the upper warning threshold System inlet temperature is outside of range Ambient air temperature is too warm or one or more fans may have failed Check the system operating environment and review event log for fan failures The system inlet temperature is greater than the upper critical threshold System inlet lt name gt temperature is outside of range Check Fans Ambient air temperature is too
141. that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This procedure applies only to the 8 hard drive system If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Disconnect the display module cable from the control panel board Remove the control panel Disconnect the VGA module cable from the VGA module Using a 2 Philips screwdriver remove the screw that secures the VGA module to the chassis Slide the VGA module out of the chassis Figure 53 Removing and Installing the VGA Module 1 control panel 5 screw bottom 2 display module cable 6 VGA module 3 screw top 4 VGA module cable Installing The VGA Module K NOTE This procedure applies only to the 8 hard drive system A CAUTION Many repairs may only be done by a certified service technician You should only perform aN ea m troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not cov
142. the memory module in the socket k NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one orientation CAUTION To prevent damage to the memory module socket during installation apply pressure at both ends of the memory module evenly Do not apply pressure to the center of the memory module Press down on the memory module with your thumbs until the memory module snaps into place 3 Figure 18 Installing The Memory Module memory module memory module ejectors memory module socket alignment key P UNa memory module alignment key NOTE When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other identical sockets that have memory modules installed Repeat step 4 through step 7 of this procedure to install the remaining memory modules Replace the cooling shroud 10 Close the system 11 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 12 Press lt F2 gt to enter the System Setup and check the memory settings The system should have already changed the value to reflect the newly installed memory 13 If the value is incorrect one or more of the memory modules may not be installed properly Repeat step 4 through step 7 of this procedure checking to ensure that the memory modules are firmly seated in their sockets 14 Run the
143. the cooling fan with the connector on the system board 3 Slide the cooling fan into the securing slots until the tabs lock into place 4 Close the system Internal USB Memory Key Optional An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup To boot from the USB memory key configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup K NOTE To locate the internal USB connector J_USB_INT on the system board see System Board Connectors 57 Replacing The Internal USB Key A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 2 Open the system 3 Locate the USB connector USB key on the system board To locate the USB connector J_USB_INT see System Board Connectors If installed remove the USB key I
144. ting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product 1 Strip the insulation from the end of the green yellow wire exposing approximately 4 5 mm 0 175 inch of copper wire 2 Using a hand crimping tool Tyco Electronics 58433 3 or equivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green yellow wire safety ground wire TI 3 Connect the safety ground wire to the grounding post on the back of the system using a 6 32 nut equipped with a locking washer T P Figure 35 Assembling and Connecting the Safety Ground Wire 1 safety ground wire 4 spring washer 2 grounding post 5 6 32 nut 3 locking washer Assembling The DC Input Power Wires A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product 1 Strip the insulation from the ends of the DC powe
145. to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Route the control panel cable through the chassis and connect the control panel cable to the control panel Push the control panel into the chassis till it snaps into place Using a 1 Philips screwdriver replace the screw located at the bottom of the chassis that secures the control panel to the chassis 4 Locate the connectors J_CP and J_FP_USB on the system board K NOTE To locate the connectors on the system board see System Board Connectors 95 Connect the control panel cable to the connectors on the system board J_CP and J_FP_USB and the hard drive expander card NOTE Ensure that the control panel cable inside the system is routed along the chassis wall and secured using the cable securing bracket Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals H applicable install the front bezel VGA Module ka NOTE Only the 8 hard drive system has a VGA module on the front panel Removing The VGA Module AN CAUTION Many repairs may only be done by a certified service technician You should only perform ka en ep om PS 96 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing
146. tor Button or Icon Description Connector E NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off 4 NMI button Q Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system s documentation 5 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds 6 Mini USB connector pw Allows you to connect USB devices to the system The portis USB 2 0 compliant 7 Hard drives 10 Up to ten 2 5 inch hot swappable hard drives 8 Information tag A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need LCD Panel Features K NOTE The LCD panel is not
147. tor lights when the system power is button on The power button controls the power supply output to the system k NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off 2 NMI button Q Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system s documentation 3 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flashes blue until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds 4 USB connector 2 oat Allows you to insert USB devices to the system The ports are USB 2 0 compliant 5 Optical drive optional One optional SATA DVD ROM drive or DVD RW drive Item Indicator Button or Icon Description Connector K NOTE DVD devices are data only
148. trip Check CPU heat sink The processor temperature increased beyond the operational range Review the logs for fan failures If no fan failures are detected check inlet temperature if available and reinstall processor heat sink If the problem persists see Getting Help CPU number configuration is unsupported CPU lt number gt configuration is unsupported Check CPU or BIOS revision System is unable to boot or may run in a degraded state 125 Error Code CPU0010 CPU0023 CPU0204 CPU0700 CPU0701 126 Message Information Action Message Details Action Message LCD Message Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Review the technical specifications for supported processor types CPU number is throttled The CPU is throttled due to thermal or power conditions Review system logs for power or thermal exceptions CPU number is absent CPU lt number is absent Check CPU Verify processor installation If present re seat the processor CPU lt number gt lt name gt voltage is outside of range CPU number lt name gt voltage is outside of range Re seat CPU Voltages outside the allowable range may damage electrical components or may cause the system to shutdown 1 Turn off the system and remove input power for one minute 2 Ensure the processor is seated correctly 3 Re
149. ts connector Close the system If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Remove all expansion cards installed in the system Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help For each expansion card you removed in step 8 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Open the system c Reinstall one of the expansion cards d Close the system e Run the appropriate diagnostic test For more information see Using System Diagnostics If a problem is still indicated see Getting Help Troubleshooting Processors A CAUTION Many repairs may only be done by a certified service technician You should only perform oar an cz troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Run the appropriate diagnostics test See Using System Diagnostics for available diagnostic tests Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Ensure that
150. un during system boot Options are Enabled and Disabled By default the System Memory Testing option is set to Disabled Specifies the memory operating mode The options available depending on the memory configuration of your system are Optimizer Mode Advanced ECC Mode Mirror Mode Spare Mode Spare with Advanced ECC Mode and Dell Fault Resilient Mode By default the Memory Operating Mode option is set to Optimizer Mode K NOTE The Memory Operating Mode can have different defaults and available options based on the memory configuration K NOTE The Dell Fault Resilient Mode establishes an area of memory that is fault resilient This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability If this field is Enabled memory interleaving is supported if a symmetric memory configuration is installed If Disabled the system supports Non Uniform Memory architecture NUMA asymmetric memory configurations By default Node Interleaving option is set to Disabled By default it is set to disabled Processor Settings Screen Menu Item Logical Processor QPI Speed 24 Description Allows you to enable or disable logical processors and display the number of logical processors If the Logical Processor option is set to Enabled the BIOS displays all the logical processors If this option is set to Disabled the BIOS only dis
151. until the release button clicks into place 3 If applicable install the front bezel Removing A Hot Swap Hard Drive CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system 1 From the management software prepare the hard drive for removal Wait until the indicators on the hard drive carrier signal that the hard drive can be removed safely For more information see the documentation for the storage controller If the hard drive is online the green activity fault indicator flashes as the drive is turned off When the hard drive indicators are off the hard drive is ready for removal 2 Press the release button to open the hard drive carrier release handle Slide the hard drive carrier out until it is free of the hard drive slot CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 4 Insert a hard drive blank in the empty hard drive slot 52 Figure 20 Removing and Installing a Hot Swap Hard Drive 1 release button 2 hard drive 3 hard drive carrier handle Installing A Hot Swap Hard Drive A GGG P pa N CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage du
152. use only 10 American Wire Gauge AWG wire rated minimum 90 C for source and return Protect the 48 60 V DC 1 wire with a branch circuit over current protection rated 50 A for DC with a high interrupt current rating A CAUTION Connect the equipment to a 48 60 V DC supply source that is electrically isolated from the AC source reliably grounded 48 60 V DC SELV source Ensure that the 48 60 V DC source is efficiently secured to earth ground K NOTE A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring Input Requirements e Supply voltage 48 60 V DC e Current consumption 32 A maximum Kit Contents e Dell part number 6RYJ9 terminal block or equivalent 1 e 6 32 nut equipped with lock washer 1 Required Tools Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire E NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Required Wires e One UL 10 AWG 2 m maximum stranded black wire 48 60 V DC e One UL 10 AWG 2 m maximum stranded red wire V DC return e One UL 10 AWG 2 m maximum green yellow green with a yellow stripe stranded wire safety ground Assembling And Connecting The Safety Ground Wire A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connec
153. ve the message from the display e Clear the SEL You can perform this task remotely but you will lose the event history for the system e Power cycle Turn off the system and disconnect it from the electrical outlet wait approximately 10 seconds reconnect the power cable and restart the system System Error Messages System messages appear on the monitor to notify you of a possible problem with the system These messages refer to events recorded in the System Event Log SEL For information on the SEL and configuring system management settings see the systems management software documentation Some messages are also displayed in an abbreviated form on the system s LCD if the system includes that feature K NOTE The LCD error messages listed here are displayed in the simple format See Setup Menu to select the format in which the messages are displayed K NOTE If you receive a system message not listed here check the documentation of the application that was running when the message was displayed or the operating system s documentation for an explanation of the message and recommended action K NOTE In some messages a particular system component is identified by name lt name gt component number lt number gt or location bay 123 Error Code AMP0302 AMP0303 ASR0000 ASR0001 ASR0002 124 Message Information Message Details Action Message LCD Message Details
154. vered by your warranty Read and follow the safety instructions that came with the product NOTE The expansion card riser 1 and the x16 link on the riser 2 slot can be used only when both the processors are installed Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Holding the touch points lift the expansion card riser from the riser connector on the system board 61 4 5 Figure 26 Removing and Installing the Expansion Card Riser 1 1 expansion card riser 1 4 riser guide back left 2 expansion card 5 connector 3 riser guide back right Figure 27 Removing and Installing the Expansion Card Riser 3 62 1 connector 2 expansion card riser 3 H applicable remove or install an expansion card on the riser 4 5 Replace the expansion card riser 6 Close the system 7 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Installing Expansion Card Risers A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If appl
155. ves are displayed in the System Setup If the problem persists try troubleshooting the expansion cards or see Getting Help 108 Troubleshooting A Storage Controller PAN ka o d ow P UOU Nae CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting a SAS or PERC controller also see the documentation for your operating system and the controller Run the appropriate diagnostic test For more information see Using System Diagnostics Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Verify that the installed expansion cards are compliant with the expansion card installation guidelines Ensure that each expansion card is firmly seated in its connector Close the system Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Remove all expansion cards installed in the system Close the sys
156. w system logs for memory exceptions Reinstall memory at location ocatiom A bus time out was detected on a component at bus bus device lt device gt function lt func gt System performance may be degraded The device has failed to respond to a transaction Cycle input power update component drivers if device is removable reinstall the device An I O channel check error was detected I O channel check error detected Power cycle system Cycle input power update component drivers if device is removable reinstall the device A PCI parity error was detected on a component at bus lt bus gt device lt device gt function lt func gt PCI parity error on bus bus device lt device gt function lt func gt Power cycle system System performance may be degraded PCI device may fail to operate or system may fail to operate Error Code PC11320 PCI1342 PCN1348 PCN1360 PDROOO1 PDR1016 Message Information Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Cycle input power update component drivers if device is removable reinstall the device A bus fatal error was detected on a component at bus lt bus gt device lt device gt function lt func gt Bus fatal error on bus bus device lt device gt function lt unc gt
157. w time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system H applicable remove the cooling shroud Locate the memory module sockets CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or metallic contacts To avoid damaging the memory module handle only one memory module at a time H a memory module or a memory module blank is installed in the socket remove it K NOTE Retain removed memory module blank s for future use Align the memory module s edge connector with the alignment key of the memory module socket and insert
158. y attached peripherals and disconnect the system from the electrical outlet and peripherals 3 Open the system A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion 4 Disconnect the display module cable from the control panel board Using a 1 Philips screwdriver remove the screw located at the bottom of the chassis that secures the control module to the chassis NOTE Apart from the screw the control panel has three tabs one on the left and two tabs on top that secure it to the chassis A CAUTION Applying excessive force while pulling upward may damage the control panel 6 Hold the top edge of the control panel at the corners and pull upward until the control panel tabs release 7 Hold the right edge of the control panel and rotate it toward the left till it releases from the chassis 8 Pull the control panel away from the chassis 2 3 Figure 51 Removing and Installing the Control Panel 1 control panel 2 notches on chassis front wall 3 display module ZIF connector 93 4 display module cable 5 screw Installing The Control Panel 8 Hard Drive System AN CAUTION Many repairs may only be done by a certified service technician You should only perform 8 troubleshooting and simple repairs as authorized in your product documentation or a

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