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SigmaSystemCenter 3.2 Installation Guide

1. cccceeseceeeeeeeeeeeeeneees 98 3 7 1 Beginning the Installation Upgrade Installation eee eeeeeeeeeseeeeeeeneeeeeeneeeeeeneeeeeeeaeeeeeeeeeesenaeeeeeneeeenes 98 3 7 2 Sel cting the Components isses een i cee ae align anne ar a deca TEES 99 3 7 3 Specifying Windows Firewall Setting cccceeecceseeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeesaeeeeeeesaeseeeeseeseneeesieeeeeeess 100 3 74 Configuring DPM sarisi ete seed noes Av cteceasitds Aedtieesttanieneceareans ees aebeaet arenes Aberistendth erat eenenn ey 101 3 7 5 Starting the Upgrade Installation iseia a a a e er eaa e E a TE a aoa 102 3 7 6 Completing the Upgrade Installation ecccecceeeeceeeeeeeeeeeseeeeeeeeeeeeeeeeeecaeeeeeeeaeeeeeeesaeeeeeeesieeeeneeetieeeeeeees 102 3 8 Upgrading on a Managed Machine Running Windows Server 2008 Server Core Windows Server 2012 Server Core cccccccecseeceeeeeeeeeeeceneeeeecseeeeeeseeeeeeseeeeeseseneeeessseeeeeesennaees 103 3 9 Upgrading on a Managed Machine Running Linux eee eeeeeeeeneeeeeeneeeeeenaeeeeeeaeeeeeeaeeeeeeaas 104 3 10 Upgrading DPM Client Automatically 0 cceccccccccceceeeeeeeeeeeeeeeceeeeceaeeeeaeeseeeeeseaeeesaeeseaeeseeneess 105 4 Uninstalling SigmaSystemCente r cccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesseeeseeeeeeeeeeeeeeeeeneees 107 4 1 Uninstalling Management Server Components ccceceeseeceeeesneeeceeaeeeeeeaeeeessaaeeeesenaeeseeeaas 108 iv 4 2 What You Should Know Before Un
2. 3 7 2 Selecting the Component The screen to select the component appears Select the component to install and click Next If the current version s component is already installed the check box cannot be selected Ol SigmaSystemCenter Setup q m e x Choose Components Choose which features of SigmaSystemCenter you want to install aly Check the components you want to install and uncheck the components you don t want to install Click Next to continue Select components to install Position your mouse over a Component to see its SigmaSystemCenter If this check box is selected the following check box located under this check box will be selected automatically DPM Client Installs DPM Client Part Installation of SigmaSystemCenter 99 3 Upgrading From Earlier Version Specifying Windows Firewall Setting The screen to configure Windows Firewall setting appears Specify Windows Firewall setting and click Next Oo SigmaSystemCenter Setup Specify the Windows Firewall setting Specify the Windows Firewall setting Peles ym Do nothing Do not add the program or port to the exceptions list when installing Succeed the information that exists when upgrading Add the program or port to the exceptions list and unblock the connection Add the program or port to the exceptions list but do not unblock the connection Do noth
3. Note When installing the instance of SystemProvisioning and System Monitor Performance Monitoring Services select the Database Engine Services on the Select features window If you install the SQL Server 2012 instance add NT AUTHORITY SYSTEM SYSTEM to Specify SQL Server administrators on the Database Engine Configuration screen When installing the instance of DeploymentManager select the Database Engine Services and the SQL Server Replication on the Select features window 2 Installing SigmaSystemCenter e For SystemProvisioning and System Monitor Performance Monitoring Services Specify the instance name that you want to use while installing SigmaSystemCenter by using either way of the following procedures To install the management server components individually Specify the instance name that you want to use on the Configure the SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Installation information of SQL Server Use the existing SQL Server 2008 R2 or 2012 instance window of the SigmaSystemCenter installation wizard For details see Subsection 2 3 4 Configuring SQL Server Information To install the management server components collectively Specify the instance name that you want to use for the option INSTANCENAME when executing the SigmaSystemCenter installer For details see Subsection 2 4 1 Beginning the Installation For DeploymentManager Specify
4. Note Be sure to finish the processes of DPM before the uninstallation a a Click Start menu click Control Panel and click Programs and Features Select DeploymentManager Command Line for DPM Click Uninstall or Change Setup Type dialog box appears Select Uninstall and click Next Confirm Uninstall dialog box appears Click OK Setup Status dialog box appears and the uninstallation starts Maintenance Complete dialog box appears Click Finish The uninstallation of Command Line for DPM is now complete If You Upgraded System Monitor Performance Monitoring Services If a managed machine running Linux is used in your system that is multipath I O configuration with StoragePathSavior and if upgraded from SigmaSystemCenter 2 1 update 2 or update 3 the service configuration file must be edited For details see Section 10 6 Notes on Upgrading Updating in System Monitor Performance Monitoring Services User s Guide If upgraded from SigmaSystemCenter 3 1 update 1 or earlier the protocol used on a Linux management machine which uses telnet in the purpose of connection will be changed to SSH If You Upgraded SystemProvisioning Replacing licenses Perform the following procedure to replace licenses before operating SigmaSystemCenter Be sure not to start a machine or create a virtual machine during replacing licenses because such operations will cause an error owing to lack of licenses Note When A
5. ProgramFiles NEC for x86 OS ProgramFiles x86 NEC for x64 OS If NEC ESMPRO Manager is to be installed do not specify a folder path including Unicode unique characters If DPM Server is to be installed specify an absolute path that consists of alphanumeric characters spaces and symbols except the following characters lt gt Note In x64 operating system you cannot specify ProgramFiles as an installation folder lf NEC ESMPRO Manager is already installed the installation destination folder path specified here will be ignored and the existing NEC ESMPRO Manager installation folder will be used If DPM Server is already installed the installation destination folder path specified here will be ignored and the existing DPM Server installation folder will be used Configuring SQL Server Information The screen to configure SQL Server information appears if any of the following components has been selected in Subsection 3 3 3 Selecting Component System Monitor Performance Monitoring Services or SystemProvisioning The screen displayed here will be different according to the selection of SQL Server 2012 Express in Subsection 3 3 3 Selecting Components Configure the information of SQL Server to be used by System Monitor Performance Monitoring Services and or SystemProvisioning and click Next Note When upgrading from SigmaSystemCenter 2 0 or later and the configur
6. Your environment may experience conflicts between ports used by SigmaSystemCenter and by other products In that case you must change those ports How to change ports used by SigmaSystemCenter When you intend to change the ports used by SigmaSystemCenter components see the following information Reference For more information about ports used by SigmaSystemCenter see Appendix A Networks and Protocols in this document and Appendix A Network Ports and Protocols in SigmaSystemCenter Data Reference Guide e DeploymentManager To change the ports used by DeploymentManager components see Subsection 9 5 Procedure to Change the Port Used by DPM in DeploymentManager Reference Guide e System Monitor Performance Monitoring Services System Monitor Performance Monitoring Services uses port 26200 for communication from the management console or Web console to the SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Installation performance monitoring service port 26202 for communication from the performance monitoring service to the management console To change the ports used by System Monitor Performance Monitoring Services see Subsection 2 4 1 Port Number in System Monitor Performance Monitoring Services User s Guide To change those ports on the SigmaSystemCenter Web console see Subsection 5 5 16 Configuring Settings on the Performance Monitor Tab and 5 6 7 Configuring Sett
7. Default Web Site node under the Sites node 3 Inthe Actions pane on the right click Bindings under Edit Site The Site Bindings dialog box appears Check the port number on this dialog box SQL Server Installation Fails Phenomenon SQL Server installation fails while installing SigmaSystemCenter on a management server The following error message is logged to the SQL Server setup log file The specified sa password does not meet strong password requirements The SQL Server 2012 setup log file is stored in one the following locations ProgramFiles Microsoft SQL Server 110 Setup Bootstrap Log Or ProgramFiles x86 Microsoft SQL Server 110 Setup Bootstrap Log Cause The SigmaSystemCenter installer specifies the fixed value Rc76duvg as an sa logon password when installing an SSCCMDB instance This issue occurs if you specified over 8 characters for Minimum password length in Password Policy in Account Policy of Windows Local Security Policy Solution When running the SigmaSystemCenter installer specify the sa logon password for the following option The password must be decided by an administrator Installation DVD R ManagerSetup exe SAPWD sapassword E g D ManagerSetup exe SAPWD sapassword SigmaSystemCenter 3 2 Installation Guide Collecting Installer Related Logs 5 2 Collecting Installer Related Logs 5 2 1 5 2 2 If an error occurred while installing upgrading uninstalling SigmaSyst
8. If this option is selected the program or port will be added to the exception list and the connection will be unblocked This option is selected by default If this option is selected the program or port will be added to the exception list but the connection is not unblocked Unblock the connection manually after the installation SigmaSystemCenter 3 2 Installation Guide Installing to a Managed Machine Running Windows x86 x64 From the Installation Wizard 2 7 5 Configuring DPM The screen to configure DPM Client appears Configure the required information to install DPM Client and click Next m SigmaSystemCenter Setup maix Configure DPH Client CIN Configure DPM Client h If you omit the IP address the DPM client service searches the management server automatically but it might take some time Management Server s IP Address lt Back Cancel Management Server s IP Address Specify the IP address of the management server where DPM Server is installed If you omit the IP address the DPM client service searches the management server automatically but it might take some time Part I Installation of SigmaSystemCenter 45 2 Installing SigmaSystemCenter 2 7 6 2 7 1 46 Starting the Installation The confirmation dialog box appears before starting the installation of the selected component Click Install to start the installation m SigmaSystemCenter
9. TCP 26500 is utilized for internal processing connection between a DPM server and Web service IIS you do not have to add it to the firewall exceptions If you use the managed servers in Monitor view open the port manually Installer adds the program to the Windows firewall exception list only on clean installation If the Use SNMP Trap Service is set for the SNMP trap reception setting use windirY system32 snmptrap exe If the Use own method is set for the SNMP trap reception setting use Program Files x86 NEC SMM NVBASE bin nvbase exe The SNMP trap reception setting can be checked by either of the following procedures From Web GUI click Alert Receive Setting and check the SNMP Trap Setting on the AlertViewer From Windows GUI click Options click Customize and click My Manager 137 Appendix A Networks and Protocols ae The value can be changed only from NEC ESMPRO Manager s Windows GUI To change the setting click Options click Customize and click My Manager on the Operation Window of Windows GUI In addition if Inter Manager Communication is being used the Neighbor Manager setting must be changed Inter Manager Communication is the feature only implemented by Windows GUI To change the setting click Options click Customize and click Remote Manager 8 Adding the value to a Firewall exception is unnecessary 9 The value can be changed from NEC ESMPRO Manager s Windows GUI Adding the va
10. and supplementary explanation for functionalities operations and settings Reference indicates why and where you should refer to In addition this manual uses the following document conventions Convention Used Item Example Bold font Items that a user selects on a Type Exit and click Enter screen short text input screen User License Confirmation screen names short command line commands and command line Use the prt command options Use the a option Italic font Book or manual titles and variable Configuration Guide names add GroupName Quotation marks Chapter titles and default values See Chapter 9 Add a Computer Monospace font Long text inputs messages and Type the following text courier new command line commands Confidential Class B Part Installation of SigmaSystemCenter This section describes how to install upgrade and uninstall SigmaSystemCenter and solutions for problems occurred during the operations SigmaSystemCenter Installation Overview Installing SigmaSystem Center Upgrading From Earlier Version Uninstalling SigmaSystemCenter Troubleshooting akrwhND 1 SigmaSystemCenter Installation Overview This chapter describes the document overview and the SigmaSystemCenter installer that installs and uninstalls component s This chapter contains the following sections 1 1 DOCUMENT Overa W eena ra a E a E a A A A ideas ndhecasaees 1 2 SigmaSys
11. components has been selected in Subsection 3 3 3 Selecting Components NEC ESMPRO Manager DPM Server System Monitor Performance Monitoring Services or SystemProvisioning Specify the item and click Next SigmaSystemCenter 3 2 Installation Guide Upgrading the Management Server Components oO SigmaSystemCenter Setup j F Specify the Windows Firewall setting Specify the Windows Firewall setting slo g Do nothing Do not add the program or port to the exceptions list when installing Succeed the information that exists when upgrading Add the program or port to the exceptions list and unblock the connection Cc Add the program or port to the exceptions list but do not unblock the connection Do nothing Do not add the program or port to the exceptions list when installing Succeed the information that exists when upgrading If this option is selected the previous information before the upgrade installation is succeeded except for the information of SystemProvisioning To add the program or port to the exception list manually after the upgrade installation see Appendix A Networks and Protocols Add the program or port to the exceptions list and unblock the connection If this option is selected the program or port will be added to the exception list and the connection will be unblocked This option is selected by default Add the program or port to the exceptions list
12. 1 Change the http port to 80 and then retry upgrade Phenomenon 2 You may not be able to access the SigmaSystemCenter Web console after SystemProvisioning upgrade Solution 2 Collect the required information referring Take the IIS configuration information below and then contact your service representative if upgraded from SigmaSystemCenter 3 0 or 3 0 update 1 to 3 2 Phenomenon You may not be able to access the SigmaSystemCenter Web console after SystemProvisioning upgrade Solution Collect the required information referring Take the IIS configuration information below and then contact your service representative Take the IIS configuration information Take the backup of the IIS configuration information with the following procedure Use AppCmd exe to create a backup of the IIS configuration information 1 Open a command prompt as administrator and change to the windir system32 inetsrv directory 2 Atthe command prompt type appcmd add backup FirstBackup and then press Enter 3 Running this command creates a folder with the name FirstBackup in the windir system32 inetsrv backup directory Copy the FirstBackup folder to take a backup SigmaSystemCenter 3 2 Installation Guide 64 What You Should Know Before Upgrade Installation 3 2 12 3 2 13 3 2 14 3 2 15 Notes on Upgrading SystemProvisioning and System Monitor Performance Monitoring Services When upgrading Sy
13. 2012 Express and or DPM Server the restart prompt will appears If Yes is clicked the system will be restarted automatically If No is clicked the installer will finish so restart the system manually Ensure that the system has been restarted before you retry the installation of the other components After restart of the system complete the installation of the other components by reference to Subsection 2 3 1 Beginning the Installation if NEC ESMPRO Manager has been selected The following message may appear after the installation This program might not have installed correctly In such a case click This program installed correctly or Cancel to close the dialog because the installation completed successfully SigmaSystemCenter 3 2 Installation Guide Installing Management Server Components Individually 2 3 9 Completing the Installation When all the selected components have been installed the installation complete screen appears If the restart prompt appears restart the system The management server components individual installation is now complete See Section 2 5 After Installing Management Server Components to configure some more settings as needed Part Installation of SigmaSystemCenter 31 2 Installing SigmaSystemCenter 2 4 Installing Management Server Component Collectively This section provides procedures to install the management server components collectively to a management ser
14. 4 6 Registering Storage in SigmaSystemCenter Configuration Guide SigmaSystemCenter 3 2 Installation Guide After Upgrading Management Server Components After registration of the disk volume register the HBA to connect by performing either of the following two procedures Re register the HBA to connect by using commands and then re register the HBA to a host For details see both of the following references gt Subsection 2 12 3 Setting HBA in ssc Command Reference gt Subsection 4 9 3 Configuring Settings on the Storage Tab in SigmaSystemCenter Configuration Guide Assign a logical disk and a host to the storage group and collect the HBA information to set the HBA to the host For details see the following reconfiguration procedures of the storage gt Subsection 3 5 1 Preparing Storage in SigmaSystemCenter Configuration Guide gt Subsection 4 9 3 Configuring Settings on the Storage Tab in SigmaSystemCenter Configuration Guide If the SP information disk volume which is different from the other SP information which is connected to HBA is configured on the host the disk volume will not be set in the host setting during the upgrade installation For how to deal with this issue see Subsection 3 2 5 Notes on Upgrading e The managed disk volume of CLARiiON has been changed to LUN from storage groups since SigmaSystemCenter 2 1 update 3 this requires storage settings for a standby machine after up
15. 5 2 Error 2 3 67 SQL Server 2012 Express 3 Error 2 4 68 NEC ESMPRO Manager 4 Error 2 5 69 DPM Server 5 Error 2 6 70 System Monitor Performance 6 Monitoring Services Error 2 7 71 SystemProvisioning 7 1 If the option is specified incorrectly if stopping the PVM Service failed and if the IIS is not installed 2 If the installation of the component failed The management server components collective installation is now complete Restart your system after completing the installation After the restart see Section 2 5 After Installing Management Server Components to configure some more settings as needed SigmaSystemCenter 3 2 Installation Guide 36 After Installing Management Server Components 2 5 After Installing Management Server Components There are some more settings that you may need to configure after completing the installation After completing the installation of SigmaSystemCenter 3 2 configure the settings in this section according to your environment and installed components 2 5 1 If You Installed DPM Server For details of the DPM setting see Section 2 7 Base Information about the Management Server in DeploymentManager Reference Guide 2 5 2 To Enable PET Reception with Out of Band OOB Management Out of Band OOB Management has capabilities to receive Platform Event Trap PET sent by Baseboard Management Controller BMC and to make policies work at the timing when hardware failures
16. AgentSetup exe The installer for managed machine components AgentSetup ini The configuration file for managed machine components dotNet Framework40 NET Framework 4 Redistributable Package Windows Installer 4 5 Redistributable H SQLEXPRESS SQL Server 2012 SP1 Express H DPM DeploymentManager H SMM NEC ESMPRO Manager F RMP System Monitor Performance Monitoring Services H PVM SystemProvisioning L OpsMgrConnector System Center Operations Manager 2007 connector SigmaSystemCenter 3 2 Installation Guide 2 Installing SigmaSystemCenter This chapter describes installation procedure of SigmaSystemCenter to a management server and managed machine Based on the installation modes this chapter describes installing components individually and collectively This chapter contains the following sections 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 2 10 What You Should Know Before Installation c cccccceceeeeeseeeeeeeeeseeeeeseaeeeseeeeeeeeeaas 8 Installing Management Server Components c cccecceeeeeeeeeneeseeeeeseaeeeseaeeeeeeeeaes 17 Installing Management Server Components Individually ccccceeeeeseeeeeteeeees 18 Installing Management Server Component Collectively cccccceeeeesteeeeteeeees 32 After Installing Management Server Components cccccescceeseeeeeeeeeteeeeeeeeaes 37 Installing Managed Machine Component cc ccceecce
17. DeploymentManager Logs In case of error while installing upgrading uninstalling DeploymentManager collect the following DeploymentManager log files and registries For how to collect DeploymentManager log files see Subsection 11 15 Collecting the Data in Case of Trouble in DeploymentManager Reference Guide Plus export the following registries of the machine on which you build a DPM database For x86 operating systems e HKEY_LOCAL_MACHINE SOFTWARE Microsoft Microsoft SQL Server For x64 operating systems e HKEY_LOCAL_MACHINE SOFTWARE Microsoft Microsoft SQL Server e HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node Microsoft Microsoft SQL Server Collecting System Monitor Performance Monitoring Services Logs In case of error while installing upgrading uninstalling System Monitor Performance Monitoring Services collect the following System Monitor Performance Monitoring Services log files temp sysmon_issetup log temp sysmon_setup log temp sysmon_uninstall log Collecting SystemProvisioning Logs In case of error while installing upgrading uninstalling SystemProvisioning collect the following SystemProvisioning log files registries and backup files Collect all information in the following folder along with the folder Windows Server 2008 or later USERPROFILE AppData Local SSC Part Installation of SigmaSystemCenter 131 5 Troubleshooting Export the following registries For x86 oper
18. DeploymentManager installation folde PXE lmages The path length must be 120 characters or less 1 Part Installation of SigmaSystemCenter 27 2 Installing SigmaSystemCenter 4 You cannot change this setting from a DPM Web console after DPM Server installation Note the following on the TFTP Root setting If the Do not use the TFTP service of DPM check box is selected you should specify other TFTP root than that where DPM Server is installed for TFTP Root If you specify the TFTP root where DPM Server is installed the folder you specified as a TFTP root is also removed during DPM Server uninstallation Because of this behavior the TFTP service cannot browse the folder anymore You cannot specify the following folders Folders in the DeploymentManager installation foldeAPXE lmages folder Windows system folders Root folders of each drive E g D Network drives Make sure that the folder you specified as a TFTP root has a sufficient free space m SigmaSystemCenter Setup 3 oj xj Configure DPM Server CIN Configure DPM Server h Instance Name DPMDBI Please specify the DPM s instance name Build a database on other machine IP Address ex 192 168 0 1 User Name as Password Ss Password check D Specify which SQL Server to be installed SQL Server 2012 x64 SQL Server 2012 x86 If you specify the same instance name as the already existing instance in the
19. If you want to specify another group name you must create the group name before installing NEC ESMPRO Manager and then specify the group name during the installation Also to make this security feature more effective install NEC ESMPRO Manager on a hard drive formatted with NTFS If you register the NEC ESMPRO User Group as a global group ensure that the same group name is not used in Local Also if you install NEC ESMPRO Manager on a backup domain controller you must create the NEC ESMPRO User Group as a global group Notes on Installing DPM Server if you use a DHCP server one network segment cannot be managed with multiple instances of DPM Server If you are going to install DPM Server and MasterScope Network Manager on the same machine you need to configure the setting of the TFTP Services of DPM and MasterScope Network Manager If the setting is not configured each TFTP Service conflicts and they may not work properly For more details and the setting see Appendix F Configuring DPM Server and MasterScope Network Manager on the Same Machine in DeploymentManager Installation Guide or user s manual of MasterScope Network Manager Before installing DPM Server ensure that the LAN for management is connected If the network is not connected the initial settings and the installation of DPM Server may fail In that case the program rolls back the actions right before the installation of DPM Server Install DPM S
20. Instance Name box on this screen the new SQL Server instance will not be installed lt exk net gt con SigmaSystemCenter 3 2 Installation Guide 28 Installing Management Server Components Individually Instance Name Specify the instance name for DPM The instance name length must be 16 characters or less The default is DPMDBI Build a database on other machine Select this check box if you intend to build a database on a different machine In this case build the database in advance For how to create a database see Appendix D Configuring Database Server in DeploymentManager Installation Guide Specify the same instance name the user name and the password as those you specified when building the database If you specify the different values for them installation completes successfully but DPM Server does not work properly In this case uninstall DPM Server and install it again IP Address User Name Specify the destination IP address when the Build a database on other machine check box is selected Specify the user name for the database to be connected when the Build a database on other machine check box is selected The user name length must be one character or more and 30 characters or less Password Specify the password for the user of the database to be connected when the Build a database on other machine check box is selected The password length must be one character
21. Linux Enterprise 10 substitute media DVD R volume label for mnt dvd Log in to the system as a root user Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive Enter the following command from a command prompt to mount the DVD R In this example the mount point is assumed to be mnt dvd mount mnt dvd 4 Enter the following command to change the directory cd mnt dvd DPM Linux ia32 bin agent 5 Enter the following command to run depuninst sh depuninst sh Note Depending on your environment you cannot follow these procedures because you are unauthorized to execute depuninst sh on the installation DVD R In this case copy DPM Client modules under Linux directory on the installation DVD R under an appropriate directory grant the execute permission to all the files with chmod command as following example and then execute depuninst sh E g cd mnt An Arbitrary Directory agent chmod 755 The DPM Client uninstallation is now complete SigmaSystemCenter 3 2 Installation Guide 122 5 Troubleshooting This chapter describes solutions for problems occurred during installation upgrade and uninstallation of SigmaSystemCenter This chapter contains the following sections 5 1 Errors of Installation Upgrade Installation and Uninstallation ee 124 5 2 Collecting Installer Related LOGS ccccccceecceeseeeeeneeeeeeeecaeeeeaaeeeeeeeseeeesaeesee
22. Next to continue Follow the direction of the wizard to uninstall SigmaSystemCenter The wizard screens will appears as explained in the next subsections from Subsection 4 3 2 Selecting Components to 4 3 6 Completing the Uninstallation SigmaSystemCenter 3 2 Installation Guide Uninstalling Management Server Component Individually 4 3 2 Selecting Components The screen to select components appears Select components to uninstall and click Next Haix Sigma Choose Components Choose which features of SigmaSystemCenter you want to uninstall Check the components you want to uninstall and uncheck the components you don t want to uninstall Click Next to continue Select components to uninstall SystemProvisioning 6 2 System Monitor Performance Monitoring Servic DPM Server 6 2 NEC ESMPRO Manager 5 7 gt Descripti Space required KB Position your mouse over a component to see its description cek nets cores SigmaSystemCenter If this check box is selected the following check boxes located under this check box will be selected automatically SystemProvisioning Uninstalls SystemProvisioning System Monitor s Performance Uninstalls System Monitor Performance Monitoring Services Monitoring Services DPM Server Uninstalls DPM Server NEC ESMPRO Manager Uninstalls NEC ESMPRO Manager Part I Installation of SigmaSystemCe
23. Password check o HTTP Connector Port sss Stt lt C sS Preservation Folder of Update Package C Program Files x86 NEC SMM ESMWEB pkgpool Browse Note Please specify the folder location which has enough free capacity for preserving update packages SigmaSystemCenter 3 2 Installation Guide Upgrading the Management Server Components NEC ESMPRO User Group Administrator Name Displays the group to access to Windows GUI of NEC ESMPRO Manager This item cannot be entered Specify NEC ESMPRO Manager Administrator name The length of this item must be within 1 to 16 in alphanumeric Password Specify password to login NEC ESMPRO Manager The length of this item must be within 6 to 16 in alphanumeric Password check Enter the password again for confirmation HTTP Connection Port Specify the HTTP connection port that is to be used by NEC ESMPRO Manager Enter the value within 1 to 65535 The default is 8185 Preservation Folder of Update Package Specify the folder path to save update packages Prepare enough space capacity for the folder Update packages of firmware and software will be stored in the folder The default is NEC ESMPRO Manager Installation Folde ESMWEB pkgpool 3 3 8 Starting the Installation Upgrade Installation The confirmation dialog box appears before starting upgrade installation of the selected components Click Install to s
24. Performance Monitoring Services and SystemProvisioning The length of this item must be 80 alphanumeric characters or less If this option is not specified the installer uses the default ProgramFiles x86 NEC If NEC ESMPRO Manager is to be installed do not specify a folder path including Unicode unique characters If DPM Server is to be installed specify an absolute path that consists of alphanumeric characters spaces and symbols except the following characters 2e gt 2 1 The options are required However if NEC ESMPRO Manager Ver5 or later is already installed do not specify them If the S option is not specified the installation wizard for the individual installation starts Continue the individual installation or close the installation wizard and execute the collective installation again Note If the required options are not specified installation will be cancelled In this case specify the required options correctly and execute the installation again The SQL instance of System Monitor Performance Monitoring Services and SystemProvisioning and also the SQL instance of DeploymentManager are installed into the following default path ProgramFiles Microsoft SQL Server For x64 OS SQL Server 2012 Express for x64 architecture is installed In x64 OS you cannot specify ProgramFiles as an installation folder 3 The installation starts The installer installs NET Frame
25. Select the Web Server IIS check box in the Roles list 7 Onthe Add features that are required for Web Server IIS dialog box click Add Features On the Select server roles screen click Next 9 On the Select features screen click Next 10 On the Web Server Role IIS screen click Next 11 On the Select role services screen select the following check boxes And then click Next Web Server Common HTTP Features the Static Content check box Web Server Application Development the ASP NET 4 5 check box Management Tools the IIS Management Console check box Management Tools IIS6 Management Compatibility the IIS 6 Metabase Compatibility check box Note If Web Server IIS is already installed install all the following on Add Role Services of Web Server IIS Static Content ASP NET 4 5 IIS 6 Metabase Compatibility and IIS Management Console Part Installation of SigmaSystemCenter 11 2 Installing SigmaSystemCenter 12 12 Click Close to exit the wizard after completing the installation of the selected roles or role services Setting Up DHCP Server To use DPM a DHCP server is required in the same network with DPM Server If you do not set up a DHCP server a part of SigmaSystemCenter features are restricted Prepare a DHCP server before installing SigmaSystemCenter For details and settings of a DHCP server see Subsection 2 2 1 Regarding the Network Environment in DeploymentManager
26. Space required GB MI erns an Microsoft NET Framework 4 Windows Installer 4 5 Microsoft SQL Server 2012 Express NEC ESMPRO Manager 5 7 m D inti Position your mouse over a Component to see its description SigmaSystemCenter If this check box is selected the following check boxes located under this check box will be selected automatically NET Framework 4 Installs NET Framework 4 Windows Installer 4 5 Installs Windows Installer 4 5 SQL Server 2012 Express Installs SQL Server 2012 Express NEC ESMPRO Manager Installs NEC ESMPRO Manager If this check box is selected NET Framework 4 will also be selected automatically DPM Server Installs DPM Server This check box can be selected only if IIS is installed If this check box is selected NET Framework 4 and Windows Installer 4 5 will also be selected automatically System Monitor Monitoring Services Part I Installation of SigmaSystemCenter Performance Installs System Monitor Performance Monitoring Services If this check box is selected NET Framework 4 Windows Installer 4 5 and SQL Server 2012 Express will also be selected automatically To use the already existing SQL Server 2008 R2 or 2012 instance clear SQL Server 2012 Express check box manually 69 3 Upgrading From Earlier Version SystemProvisioning Installs SystemProvisioning This check
27. The following sections provide procedures to upgrade your management server and managed machine on which the earlier version of the product is installed to SigmaSystemCenter 3 2 Follow the flow below to upgrade your management server 1 Preparing for upgrade installation See Section 3 2 What You Should Know Before Upgrade Installation 2 Upgrading to SigmaSystemCenter 3 2 See Section 3 3 Upgrading the Management Server Components 3 Uninstalling Apache Tomcat as necessary optional If uninstallation of Apache Tomcat is planned it must be executed manually See Section 3 4 Uninstalling Apache Tomcat to uninstall Apache Tomcat as you need 4 Configuring some more settings after upgrade installation Some more settings may be required after completing the upgrade installation of all management server components See Section 3 5 After Upgrading Management Server Components to configure the settings as needed For upgrading your managed machine see Section 3 6 Upgrading the Managed Machine Component SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Upgrade Installation 3 2 What You Should Know Before Upgrade 3 2 1 3 2 2 3 2 3 Installation Before beginning upgrade installation of SigmaSystemCenter 3 2 read the information in this section carefully Prerequisites Ensure that your managed server and managed machine have met the latest hardware and software requirements
28. Web config e Provisioning Log4net config e Provisioning App_Data Config CustomizationConfig xm The following files are changed to be installed under the conf folder from SigmaSystemCenter 3 0 bin EsmEvents xml bin EventFormattor xml bin PIMSensorTemplate xml bin SensorEventID xml e bin PolicyTemplate xml this file is installed under conf policy folder with being divided lt lf upgraded from any of SigmaSystemCenter 3 0 through SigmaSystemCenter 3 1 update 1 gt bin PVMServiceProc exe config e bin pvmutl exe config e bin ssc exe config bin ManagementServer config Part Installation of SigmaSystemCenter 89 3 Upgrading From Earlier Version 90 e Provisioning Web config e Provisioning Log4net config e Provisioning App_Data Config CustomizationConfig xm e conf log_base config e conf log config e conf EsmEvents xml e conf EventFormattor xml e conf VMwareEvents xml e conf StandaloneEsxEvents xml conf oscustom sysprep_win2k3 inf conf oscustom sysprep_win2k8r2 xml e conf oscustom sysprep_win7 xml e conf oscustom sysprep_win7x64 xml e conf oscustom sysprep_winxp inf e conf LdapConfig xml e conf OSLicenseGroup xml The following file has been changed to be installed in the conf folder from SigmaSystemCenter 3 2 bin ucsm xml If the collection at the PVM Service startup is set to O
29. and SQL Server 2012 Express will also be selected automatically To use the already existing SQL Server 2008 R2 or 2012 instance clear SQL Server 2012 Express check box manually Installs SystemProvisioning This check box can be selected only if IIS is installed If this check box is selected _NET Framework 4 Windows Installer 4 5 and SQL Server 2012 Express will also be selected automatically To use the already existing SQL Server 2008 R2 or 2012 instances clear SQL Server 2012 Express check box manually 2 3 3 Specifying the Installation Destination Folder The screen to specify the installation destination folder appears if any of the following components has been selected on the previous screen NEC ESMPRO Manager DPM Server System Monitor Performance Monitoring Services or SystemProvisioning Specify the installation destination folder and click Next oO SigmaSystemCenter Setup e Choose Install Location Choose the folder in which to install SigmaSystemCenter Setup will install SigmaSystemCenter in the following folder To install in a different folder dick Browse and select another folder Click Next to continue m Destination Folder C Program Files x86 NEC 20 SigmaSystemCenter 3 2 Installation Guide Installing Management Server Components Individually Destination Folder Specify the installation destination folder path of NEC ESMPRO Manager DPM Serve
30. box can be selected only if IIS is installed If this check box is selected _NET Framework 4 Windows Installer 4 5 and SQL Server 2012 Express will also be selected automatically To use the already existing SQL Server 2008 R2 or 2012 instance clear SQL Server 2012 Express check box manually Note When upgrading from SigmaSystemCenter 2 0 or later clear the SQL Server 2012 Express check box 3 3 4 Specifying the Installation Destination Folder The screen to specify the installation destination folder appears if any of the following components has been selected on the previous screen NEC ESMPRO Manager DPM Server System Monitor Performance Monitoring Services or SystemProvisioning Specify the installation destination folder and click Next m SigmaSystemCenter Setup f Choose Install Location Choose the folder in which to install SigmaSystemCenter vi z Setup will install SigmaSystemCenter in the following folder To install in a different folder dick Browse and select another folder Click Next to continue SigmaSystemCenter 3 2 Installation Guide 70 Upgrading the Management Server Components 3 3 5 Destination Folder Specify the installation destination folder path of NEC ESMPRO Manager DPM Server System Monitor Performance Monitoring Services and SystemProvisioning The folder path length must be 80 alphanumeric characters or less The default is as follows
31. but do not unblock the connection If this option is selected the program or port will be added to the exception list but the connection is not unblocked Unblock the connection manually after the installation Note If the Do Nothing option is selected here SystemProvisioning will not succeed the previous version s information so the programs and ports must be added to the exception list manually after the upgrade installation For details see Appendix A Networks and Protocols Part Installation of SigmaSystemCenter 75 3 Upgrading From Earlier Version 3 3 7 76 Configuring NEC ESMPRO Manager The screen to configure NEC ESMPRO Manager appears if NEC ESMPRO Manager has been selected in Subsection 3 3 3 Selecting Components Configure the required information to install NEC ESMPRO Manager and click Next Note If NEC ESMPRO Manager Ver 5 is installed the following setting window does not appear If NEC ESMPRO Manager Ver 4 is installed you cannot set the value into the items that cannot be changed The default value of the NEC ESMPRO Manager Installation Folder path is as follows ProgramFiles NEC SMM for x86 operating systems ProgramFiles x86 NEC SMM for x64 operating systems m SigmaSystemCenter Setup oj x Configure NEC ESMPRO Manager Eja Configure NEC ESMPRO Manager NEC ESMPRO User Group Administrators Administrator Name OoOo o eee
32. detected To receive the PET with Out of Band OOB Management configure the followings on a management server Out of Band OOB Management uses SNMP Trap Service to receive SNMP Trap However NEC ESMPRO Manager also receives SNMP Trap so you must perform the following procedure to check the settings to receive SNMP Trap If it is not configured properly OOB Management or NEC ESMPRO Manager might fail to receive SNMP Trap 1 Install the Simple Network Management Protocol SNMP 1 Click Start and select Server Manager and open its dialog 2 Click the Features on the left pane and click the Add Features on the right pane to start the Add Features wizard 3 Select the SNMP Service check box in a list located on the center of the screen and click OK to add the function 2 Start the SNMP Trap Service 1 Click Start button and select Services from Control Panel C and open its dialog 2 Double click on the SNMP Trap Service to open the SNMP Trap Service Properties dialog 3 Select Automatic in the Startup Type and click Start Click OK to close the dialog Select PVMService from a list of services and click Restart Part Installation of SigmaSystemCenter 37 2 Installing SigmaSystemCenter 3 If NEC ESMPRO Manager is working on the same management server change the setting of NEC ESMPRO Manager so that the SNMP Trap Service of Windows can be used 1 Start NEC ESMPRO Manager AlertViewer 2 Open the Alert Receiv
33. option D must be placed to the last The following options are required ADMINNAME and PASSWORD However if NEC ESMPRO Manager Ver5 or later is already installed do not specify them Just after executing ManagerSetup exe S lt other options gt from a command prompt the prompt appears on the command prompt window This looks as if installation has completed If you want to suppress a command prompt until installation has completed execute cmd c ManagerSetup exe S lt other options gt from a command prompt If you want to upgrade management server components contact your service representative Option Description IS Indicates to install components collectively INSTANCENAME Specifies the instance name of SQL that System Monitor Performance Monitoring Services and SystemProvisioning use The instance name length must be 16 characters or less If this option is not specified the installer uses the default value SSCCMDB FIREWALL Specifies the Windows Firewall setting regarding DPM Server System Monitor Performance Monitoring Services SystemProvisioning and NEC ESMPRO Manager Specify one of the following values in x If this option is not specified the installer uses the default value 1 If this option is selected the program or port is not added to the exception list when installing Add the program or port to the exception list manually after the installa
34. the DeploymentManager instance name that you want to use while installing SigmaSystemCenter by using either way of the following procedures To install the management server components individually Specify the instance name on the Configure DPM Server screen of the SigmaSystemCenter installation wizard For details see Subsection 2 3 7 Configuring DPM To install the management server components collectively Specify the instance name that you want to use for the option DPMINSTANCENAME when executing the SigmaSystemCenter installer For details see Subsection 2 4 1 Beginning the Installation 2 1 11 Notes on Installing DeploymentManager and SystemProvisioning If IIS does not include Default Web Site in itself the installation of DeploymentManager and SystemProvisioning will fail Ensure that there is Default Web Site of IIS before start installation If Default Web Site does not exist or if you want to create virtual directories of DeploymentManager and SystemProvisioning on other Web site execute the following command during executing the SigmaSystemCenter installer Set WebSiteName to the name of the Web site that exists in IIS Installation DVD R ManagerSetup exe IISWEBSITE WebSiteName Part Installation of SigmaSystemCenter 15 2 Installing SigmaSystemCenter 2 1 12 16 Notes on Installing in Management Server You cannot make a SigmaSystemCenter management server a domain cont
35. using A Windows x86 x64 managed machine Note For Windows Server 2008 Server Core install Windows Server 2012 Server Core install run the following command from a command prompt After running the command perform the procedure 3 described under this note For x86 operating systems SystemDrive Program Files InstallShield Installation Information 6F68AC00 5F FD 42DE B52E D690D3DD4278 setup exe runfromtemp l0x0011 uninstall removeonly For x64 operating systems SystemDrive Program Files x86 InstallShield Installation Information 6F68AC00 5F FD 42DE B52E D690D3DD4278 setup exe runfromtemp l0x0011 uninstall removeonly Uninstall DPM Client from Programs and Features 1 ao Fon Click the Start menu and click Control Panel From Control Panel double click Programs and Features Select DeploymentManager and Click Uninstall The Setup Type screen appears Select Uninstall and click Next The Confirm Uninstall screen appears Click OK The Setup Status screen appears and the uninstallation of DPM Client begins After DPM Client is automatically and successfully uninstalled the Maintenance Complete screen appears Click Finish Part Installation of SigmaSystemCenter 121 4 Uninstalling SigmaSystemCenter A Linux managed machine Note If you are using Red Hat Enterprise Linux AS4 ES4 or SUSE Linux Enterprise 9 substitute media for mnt in the following procedure For SUSE
36. which is recognized by an OS but by the network interface of BMC 4 The performance data on Windows can be collected when either NetBIOS UDP 137 TCP 139 or SMB CIFS TCP 445 is enabled 5 The ports are used to collect performance data via Telnet 23 or SSH 22 6 The port is used to collect performance data of VMware ESX or Citrix XenServer For details see Subsection 1 7 4 Ports Used between Management Servers and Monitored Machines in System Monitor Performance Monitoring Services User s Guide 7 111 UDP TCP and Auto assignment TCP are internal ports that are used by NEC ESMPRO Agent Linux To configure them by using iptables modify iptables to allow access Auto assignment TCP ports will be assigned by the OS within the usable range of ports Refer to the following for the port range proc sys net ipv4 ip_local_port_range 8 A port which is unused and whose port number is the smallest within the range of the described 140 ports will be used SigmaSystemCenter 3 2 Installation Guide Others Item Protocol Port Number Program Name Automatic Manual DHCP Network Boot UDP 67 Automatic Server NFS Linux OS Clear UDP 111 1048 2049 Automatic insteraton TCP 111 1048 2049 Automatic System System Monitor TCP 26202 Program Files Manual Monitor Management x86 NEC SystemMonitorPe Performance Console rformance bin RM_PFMCO Monitoring NSOLE exe Services If th
37. you should review the followings after upgrade Part Installation of SigmaSystemCenter 91 3 Upgrading From Earlier Version 92 Resource pool monitoring feature is added in SigmaSystemCenter 3 0 update 1 which is defined to notify you of information of the resource pool based on the standard policy for the virtual machine server But notifying by this feature is not enabled automatically because the previous settings of the existed and standard policies are inherited during upgrade To notify by this feature you should add an action manually for the event of this feature to the existing policy or create policies again from the policy template For more details refer to Subsection 3 11 Resource Pool in SigmaSystemCenter Overview Reference Guide and Subsection 1 3 About Standard Policy in SigmaSystemCenter Data Reference Guide Note If SigmaSystemCenter has been upgraded from SigmaSystemCenter 3 0 update 1 you should review the followings after upgrade In SigmaSystemCenter 3 1 the event of resource pool monitoring feature is separated for root pool and sub pool This means that event for the sub pool after upgrade is changed from the event in previous versions and that the event for the sub pool is not monitored anymore If you want to continuously monitor events for the sub pool with the resource pool monitoring feature add the action manually for the sub pool event For more details refer to Subsecti
38. 1 is not applied to the installed SQL Server 2012 instance that is used by SigmaSystemCenter We recommend that you should apply Service Pack 1 to the SQL Server 2012 instance after completing installation upgrade of all components If EMC Storage CLARiiON is being used Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 3 1 you should review the following after completing upgrade installation The default value of the failover mode is changed to 4 in SigmaSystemCenter 3 1 update 1 and its subsequent releases although it was 1 in SigmaSystemCenter 3 1 or earlier If you want to use other values than the default in your configuration you can change the value in a registry Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 2 1 update 2 you should review the following after completing upgrade installation e The information of the HBA and storage configured on a stopped host will not be succeeded Collect and register the storage information again and register the HBA to the host by performing the following procedure On the other hand the information of the HBA and storage configured on a host running at a group will be succeeded In this case re registration is unnecessary Collect the information of the storage and register the disk volume as a management target of SigmaSystemCenter For details see Section
39. 1 or later see Appendix D For Customers Who Configure RAID on the Managed Machine in DeploymentManager First Step Guide If machine resources are managed with machine names DeploymentManager Ver 6 02 included in SigmaSystemCenter 3 0 update 1 allows you register machines with same names each other so the machine names moved to a group pool after machine replacement are not changed after upgraded has been executed although they are changed previously to machine name x x means any number If a machine resource is managed with machine names and some impacts on operation potentially exist please reconsider how to operate If you intend to distinguish machine resources with their names use the Identification Name of DPM The Identification Name is not changed during operation and it is applied to the machine name in SystemProvisioning Refer to how to set an Identification Name for 3 7 2 Edit Managed Machine in DeploymentManager Reference Guide 3 5 2 If You Installed DPM and SystemProvisioning on Different Machines in SigmaSystemCenter 2 1 or Earlier If DeploymentManager and SystemProvisioning had been installed different machines the previous version s Command Line for DPM must be removed after the upgrade installation Uninstall the previous version s Command Line for DPM by performing the following procedure Part Installation of SigmaSystemCenter 81 3 Upgrading From Earlier Version 3 5 3 3 5 4 82
40. 17 4 Uninstalling SigmaSystemCenter 4 4 4 4 1 118 Uninstalling Management Server Component Collectively This section provides procedures to uninstall the management server components collectively from a management server The SigmaSystemCenter uninstaller was registered in the prescribed folder on your system s hard disk If the uninstaller is run with options it uninstalls the components without displaying the wizard See this section to uninstall the components collectively Beginning the Uninstallation Note End all the running applications before starting the uninstallation 1 Enter the following command from a command prompt to start the installer Uninstaller stored folder ManagerUninstall exe S Note Just after executing ManagerUninstall exe S from a command prompt the prompt appears on the command prompt window This looks as if uninstallation has completed You cannot suppress a command prompt before management server components have been uninstalled Option Description IS Indicates to uninstall components collectively If the S option is not specified the uninstallation wizard starts Note The uninstaller stored folder default is as follows ProgramFiles x86 NEC SSC 32 ManagerUninstall exe for x64 OS 2 The uninstallation starts While uninstalling the components some screens may appear but no action is required The uninstallation continues
41. 4 OS environment are already installed e glibc i686 rpom t1 t2 e nss softokn freebl i686 rpm t1 t2 t1 Numbers are inserted in A version number and a release number t2 Be aware that some necessary packages will not be installed if nodeps the option that ignores the dependence relationship of the packages is specified when installing the library If you want to use Remote Update on a managed machine with a Linux x64 edition OS the following library will be required e lib libgcc_s so 1 SigmaSystemCenter 3 2 Installation Guide Installing to a Managed Machine Running Linux The library libgcc_s so 1 can exist under lib x64 however the library libgcc_s so 1 is required separately under lib Install the library by installing the following rpm package libgcc 3 4 5 2 1386 rom Ifyou install DPM Client on a managed machine that Red Hat Enterprise Linux has been already installed open the following ports used by DPM Client Protocol Port Number UDP 68 TCP 26509 TCP 26510 TCP 26520 UDP 26529 2 10 2 Installing DPM Client Note If you are using Red Hat Enterprise Linux AS4 ES4 or SUSE Linux Enterprise 9 substitute media for mnt in the following procedure For SUSE Linux Enterprise 10 substitute media DVD R volume label for mnt dvd Log in to the system as a root user Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW dri
42. 5 Automatic ExpressUpdate Agent When managed server s OS is Windows type Remote TCP 22 Automatic installation of the NEC ExpressUpdate Agent When managed Appendix 139 Appendix A Networks and Protocols Item Protocol PortNumber Program Name Automatic Manual server s OS is Linux type vPro Communication HTTP 16992 Automatic with the vPro Remote Console TCP 16994 Automatic VMware ESXi5 Discovering UDP 427 Automatic Vmware ESXi5 server Server Monitoring TCP 443 Automatic WS Man CIM Indication TCP 5989 Automatic Subscription 4 In new installation of DPM 6 1 or later the port numbers to be used are changed from those of DPM 6 0 or earlier When your DPM is upgraded from DPM 6 0 or earlier the port numbers in new installation of DPM 6 1 are different from the port numbers in the table above because the very port numbers which have been used previously are inherited For port numbers in older versions see the appropriate users guide 2 To use a managed machine as a master machine or a master VM and join it to a domain the port of the domain network must be open For details see Subsection 1 1 1 Notes for Environment Setup When Executing OS Installation by Disk Duplication and notes regarding virtual environments described in 1 2 1 About System Configuration in SigmaSystemCenter Caution Notes and Trouble Shooting Reference Guide 3 The port is used not by the NIC
43. 54 3 Upgrading From Earlier Version This chapter describes the procedure to upgrade the environment where SigmaSystemCenter 3 1 or earlier version is installed to SigmaSystemCenter 3 2 This chapter contains the following sections 7 3 1 7 3 2 3 3 3 4 3 5 3 6 d 3 7 3 8 3 9 3 10 Upgrading to SigmaSystemCenter 3 2 cccccccccssececessneeeeeseeeececsaeeesesaeeeessseeeeseaaes 56 What You Should Know Before Upgrade Installation 0 cccccecceeeeeeeseeeeeseeeeeees 57 Upgrading the Management Server Components ccsccccessteeeeessneeeseeseeeeeeaaes 66 Uninstalling Apache TOMmCatt cccceeeesceeeeeneeeeeeneeeeeeaaeeeeeeaaeeeseeaaeeeeeeaaeeeseenateeeeeaaes 80 After Upgrading Management Server Components ccccscccessecceeesseseeesseeeees 81 Upgrading the Managed Machine Component ccccccccssececesseeeeesenueeeeesseeeesenaes 96 Upgrading on a Managed Machine Running Windows x86 X64 eeeees 98 Upgrading on a Managed Machine Running Windows Server 2008 Server Core Windows Server 2012 Server Core cccccccceessececeeseeeeecaeeeeseaeeesseaeeseseneeseeeaes 103 Upgrading on a Managed Machine Running Linux 00 eee ee eeeeeeeeenneeeeeenaeeeeeenaes 104 Upgrading DPM Client Automatically 0 cccccceececeeeeeeeeeeeeeeeeeeeeeeseeeeseaeeeeeeteneees 105 55 3 Upgrading From Earlier Version 3 1 Upgrading to SigmaSystemCenter 3 2 56
44. 6 0 For x64 OS HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node Microsoft Windows CurrentVersion Uninstall Apache Tomcat 6 0 If both of them exist uninstall Apache Tomcat from Programs and Features If only the above Number 1 registry exists run the following file stored in the SigmaSystemCenter 3 2 DVD R to remove Apache Tomcat DPM TOOLS TomcatUninstall Tomcat_Silent_Uninst_60 bat The uninstallation of Apache Tomcat of SigmaSystemCenter 2 0 or 2 1 is now complete SigmaSystemCenter 3 2 Installation Guide 80 After Upgrading Management Server Components 3 5 After Upgrading Management Server Components There are some more settings that you may need to configure after completing the upgrade installation After completing the upgrade installation of SigmaSystemCenter 3 2 configure the settings in this section according to your environment and upgraded components 3 5 1 If You Upgraded DPM Server About DPM Client If you upgraded DPM Server upgrade DPM Client after all the installation upgrade installation of the management server componenit s For the upgrade installation of DPM Client see Section 3 6 Upgrading the Managed Machine Component in this document and Section 3 3 Upgrading the DPM Client in DeploymentManager Installation Guide If you want to restore backup images of the managed machines in a RAID configuration obtained before SigmaSystemCenter 3 0 update 1 on SigmaSystemCenter 3 0 update
45. DBSRVIP DPMDBSRVUSERNAME or DPMDBSRVPASSWORD If they are not specified installation is cancelled In this case build the database in advance For how to build a database see Appendix D Configuring Database Server in DeploymentManager Installation Guide Specify the same instance name the user name and the password as those you specified when building the database If you specify the different values for them installation completes successfully but DPM Server does not work properly In this case uninstall DPM Server and install it again DPMDBSRVIP Specify the destination IP address DPMDBSRVUSERNAME DPMDBSRVPASSWORD Specify the user of the database to be connected The user name length must be one character or more and 30 characters or less Specify the password for the user of the database to be connected The password length must be one character or more and 30 characters or less ADMINNAME PASSWORD Specify NEC ESMPRO Manager Administrator name The length of this item must be within 1 to 16 in alphanumeric Required 1 Specify password to login NEC ESMPRO Manager The length of this item must be within 6 to 16 in alphanumeric Required 1 34 SigmaSystemCenter 3 2 Installation Guide Installing Management Server Component Collectively Option Description D Specify the installation destination folder path of NEC ESMPRO Manager DPM Server System Monitor
46. Database Destination Folder Specifies the installation destination folder path of SQL database The folder path length must be 57 or less The default value is ProgramFiles Microsoft SQL Server If SQL Server 2012 x86 is selected on x64 OS the default value will be ProgramFiles x86 Microsoft SQL Server Actual installation path is Specified Destination Folden MSSQL11 lt nstance Name gt MSSQL Data installed SQL Server 2012 x64 SQL Server 2012 x86 Specify which SQL Server to be Specify SQL Server to be installed Installs SQL Server 2012 Express for x64 architecture on the local machine This item is selected by default Installs SQL Server 2012 Express for x86 architecture on the local machine Note If you specify an instance name that is the same as the already existing instance name in Instance Name box on this screen the new SQL instance will not be installed Part Installation of SigmaSystemCenter 23 2 Installing SigmaSystemCenter if SQL Server 2012 Express has not been selected iix Configure the information of SQL Server ON Configure the information of SQL Server that SigmaSystemCenter use Use the existing SQL Server 2008 R2 or 2012 instance Instance Name SSCCMDB Use the existing SQL Server 2008 R2 Creates the database on the existing instance On or 2012 instance this screen the following items can be specified If SQL S
47. FF Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 1 update 3 through SigmaSystemCenter 3 0 update 1 you should review the following after completing the upgrade installation If the collection at the PVM Service startup was set to OFF before upgrade installation the setting is overwritten to ON the default value of SigmaSystemCenter 3 1 while the upgrade installation To set to OFF again configure the setting with the command Reference Subsection 2 3 2 Start Up Collecting Setting in ssc Command Reference Notes regarding templates Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 1 through SigmaSystemCenter 3 0 update 1 you should review the following after completing the upgrade installation SigmaSystemCenter 3 2 Installation Guide After Upgrading Management Server Components There are some notes regarding templates created in any of SigmaSystemCenter 2 1 through SigmaSystemCenter 3 0 update 1 For details see Subsection 1 2 6 About Template 2 2 1 Cannot Use Differential Clone Templates After Upgrade to SigmaSystemCenter 3 0 or Later and 2 2 2 Cannot Use Disk Clone Templates After Upgrade to SigmaSystemCenter 2 1 update 3 or Later in SigmaSystemCenter Caution Notes and Trouble Shooting Reference Guide lf the role feature is used Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 2 1
48. First Step Guide and 1 2 2 Setting Up the DHCP Server in DeploymentManager Installation Guide Notes About Setting of Windows Firewall If you set to start the Windows Firewall Internet Connection Sharing ICS service before the installation and specify to add programs or ports to the exception list of Windows Firewall from the installer the installer adds the programs or ports to the exception list If you change to use Windows Firewall after installing SigmaSystemCenter add programs or ports to the exception list manually For the details see Appendix A Networks and Protocols Notes on Beginning the Installation Before beginning the installation of SigmaSystemCenter end all applications and Web browsers Notes on Installing to Windows Vista or Later and to Windows Server 2008 or Later If you run the installer on Windows Vista or later and on Windows Server 2008 or later the User Account Control screen may appear In that case click Allow to continue the operation Notes on Setting NEC ESMPRO Manager User Group For security reasons the user accounts for using Windows GUI of NEC ESMPRO Manager must belong to the NEC ESMPRO User Group The NEC ESMPRO User Group should be determined during the installation The program specifies the Administrators group by default but you can specify another user group name SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Installation 2 1 9
49. If needed you need to upgrade your environment to meet the system requirements See Chapter 3 Operational Environment in SigmaSystemCenter First Step Guide Port Conflict Your environment may experience conflicts between ports used by SigmaSystemCenter and by other products In that case you must change those ports For more information about the followings see Subsection 2 1 2 Port Conflict How to change the ports used by SigmaSystemCenter e DeploymentManager System Monitor Performance Monitoring Services e NEC ESMPRO Manager Incase of port conflict between SigmaSystemCenter and related products e MasterScope Network Manager About End of Support of Windows Server 2003 as the Operating System for a Management Server SigmaSystemCenter 3 1 and its subsequent releases do not support Windows Server 2003 anymore as the management server s operating system If you want to upgrade SigmaSystemCenter 3 0 or earlier to SigmaSystemCenter 3 2 contact your service representative Part Installation of SigmaSystemCenter 57 3 Upgrading From Earlier Version 3 2 4 3 2 5 58 About End of Support of Windows Server 2008 as the Operating System for a Management Server SigmaSystemCenter 3 2 and its subsequent releases do not support Windows Server 2008 anymore as the management server s operating system If you want to upgrade SigmaSystemCenter 3 1 update 1 or earlier to SigmaSystemCenter 3 2 and if Windo
50. If this option is not specified the installer uses the default value 1 If this option is selected the program or port is not added to the exception list when installing you need to add the program or port to the exception list manually after the installation For details see Appendix A Networks and Protocols If this option is selected the program or port is added to the exception list and the connection is unblocked This option is selected by default DPMSERVERIP If this option is selected the program or port is added to the exception list but the connection is not unblocked you need to unblock the connection manually after the installation Specifies the IP address of the DPM Server If this option is not specified the DPM client service searches the management server automatically but it might take some time D Specify the installation destination folder path of DPM Client 1 If this option is not specified the default is as follows ProgramFiles NEC for x86 OS ProgramFiles x86 NEC for x64 OS If DPM Client is to be installed specify an absolute path that consists of alphanumeric characters spaces and symbols except the following characters 2 lt gt i 1 When performing OS installation by disk duplication specify the drive that is not affected by reassignment of the drive letter as an installation destination we recommend drive C If the S o
51. Installation Guide SigmaSystemCenter Installation Guide SigmaSystemCenter 3 2 Configuration Guide SigmaSystemCenter Configuration Guide SigmaSystemCenter 3 2 Reference Guide SigmaSystemCenter Reference Guide NEC ESMPRO Manager 5 7 NEC ESMPRO Manager Ver 5 7 Installation Guide NEC ESMPRO Manager Installation Guide DeploymentManager 6 2 DeploymentManager Ver6 2 First Step Guide DeploymentManager First Step Guide DeploymentManager Ver6 2 Installation Guide DeploymentManager Ver6 2 Operation Guide DeploymentManager Installation Guide DeploymentManager Operation Guide DeploymentManager Ver6 2 Reference Guide DeploymentManager Reference Guide System Monitor Performance Monitoring Services 5 3 System Monitor Performance Monitoring Services 5 3 User s Guide System Monitor Performance Monitoring Services User s Guide SigmaSystemCenter ssc Command Reference ssc Command Reference Reference All the latest SigmaSystemCenter manuals are available in the following URL http www nec com sigmasystemcenter en support index htm viii The information regarding product summary installation configuration operation and maintenance of SigmaSystemCenter are included in the following four manuals The purposes of the manuals are as follows SigmaSystemCeniter First Step Guide This manual is intended for users who use SigmaSystemCenter for the
52. NEC SigmaSystemCenter 3 2 Installation Guide First Edition Copyright C NEC Corporation 2003 2013 All rights reserved Disclaimer of Warranty All the information text graphics links or other items contained within this document is provided by copyright law All Rights Reserved No part of this document may be reproduced or transmitted without permission of NEC NEC may make changes to this document at any time without notice NEC assumes no responsibility for errors or omissions in this document THIS DOCUMENT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT NEC does not warrant the accuracy or completeness of this document Trademark Information SigmaSystemCenter MasterScope and SIGMABLADE are registered trademarks or trademarks of NEC Corporation ESMPRO is a registered trademark or trademark of NEC Corporation in Japan and other countries Microsoft Windows Windows Server Windows Vista Internet Explorer SQL Server and Hyper V are registered trademarks of Microsoft Corporation in the United States and other countries Linux is a registered trademark or trademark of Linus Torvalds in the U S and or other countries Red Hat is a registered trademark or trademark of Red Hat Inc in the U S and or other countries Intel and Itanium are tra
53. Name a Password O Password check TO HTTP Connector Port 8185 Preservation Folder of Update Package C Program Files x86 NEC SMM ESMWEB pkapool Browse Note Please specify the folder location which has enough free capacity for preserving update packages NEC ESMPRO User Group Administrator Name Specify the group to access to Windows GUI of NEC ESMPRO Manager The default value is Administrators For details see Subsection 2 1 8 Notes on Setting NEC ESMPRO Manager User Group Specify NEC ESMPRO Manager Administrator name The length of this item must be within 1 to 16 in alphanumeric Password Password check Specify password to login NEC ESMPRO Manager The length of this item must be within 6 to 16 in alphanumeric Enter the password again for confirmation HTTP Connector Port Specify the HTTP connection port that is to be used by NEC ESMPRO Manager Enter the value within 1 to 65535 The default value is 8185 Preservation Folder of Package Update Specify the folder path to save update packages Prepare enough space capacity for the folder Update packages of firmware and software will be stored in the folder The default value is NEC ESMPRO Manager Installation FoldeA ESMWEB pkgpool Note The default NEC ESMPRO Manager Installation Folder path is ProgramFiles x86 NEC SMM SigmaSystemCenter 3 2 Installation Guide Installing Mana
54. RO Manager is not uninstalled in the collective uninstallation process To uninstall NEC ESMPRO Manager remove it from Programs and Features manually After uninstalling NEC ESMPRO Manager see Subsection 4 3 7 Notes on a Case You Uninstalled NEC ESMPRO Manager for the points to note Part Installation of SigmaSystemCenter 119 4 Uninstalling SigmaSystemCenter 4 4 3 4 4 4 120 Notes on a Case You Uninstalled Both SystemProvisioning and NEC ESMPRO Manager For notes on if uninstalled SystemProvisioning and NEC ESMPRO Manager see Subsection 4 3 8 Notes on a Case You Uninstalled Both SystemProvisioning and NEC ESMPRO Manager Uninstalling SQL Server 2012 Express The SigmaSystemCenter installer does not support the uninstallation of SQL Server 2012 Express If the uninstallation of SQL Server 2012 Express is necessary uninstall SQL Server 2012 Express by reference to Subsection 4 3 9 Uninstalling SQL Server 2012 Express SigmaSystemCenter 3 2 Installation Guide Uninstalling Managed Machine Component 4 5 Uninstalling Managed Machine Component This and subsequent sections provide procedures to uninstall a managed machine component DPM Client Depending on what OS your managed machine is running the uninstallation methods vary See the section for the uninstallation according to your environment Note End all the running applications before starting the uninstallation If you are
55. SMPRO UDP 162 6 WINDOWS System32 s_ Automatic Manager Manager nmptrap exe 5 UDP 162 6 Program Files x86 NEC SMM NVBAS TCP 8806 7 ee ae Automatic UDP 7893 8 Automatic SigmaSystemCenter 3 2 Installation Guide 136 Item Protocol Port Program Name Automatic Number Manual TCP 8807 9 Program Files x86 NEC SMM NVBAS E bin esmasvnt exe TCP 31134 10 Program Files Automatic x86 NEC SMM NVBAS E bin amvsckr exe UDP 47115 Program Files Automatic a x86 NEC SMM ESMW UDP 47117 11 EB jsicmn jsl exe UDP 47170 47179 12 UDP 47180 47189 12 TCP 1099 UDP 51099 51107 12 TCP 47140 WINDOWS system32 D Automatic 47149 12 ianaScopeModemAgent exe TCP 6736 13 Program Files Automatic x86 NEC SMM ESMW EB jslem jsl exe TCP 8185 Program Files Automatic 8105 x86 NEC SMM ESMW 8109 14 EB jslweb jsl exe si 2 3 4 5 6 Appendix In new installation of DPM 6 1 or later the port numbers to be used are changed from those of DPM 6 0 or earlier When your DPM is upgraded from DPM 6 0 or earlier the port numbers in new installation of DPM 6 1 are different from the port numbers in the table above because the very port numbers which have been used previously are inherited For port numbers in older versions see the appropriate users guide In the case of the operation form without DHCP server open the port Because this port
56. Setup x Install SigmaSystemCenter Start the installation of SigmaSystemCenter ym Click Install to start the installation of SigmaSystemCenter lt Back Cancel Note The following messages might be written in event logs after the installation of DPM Client on Windows Server 2008 Windows Vista Windows 7 Windows Server 2012 or Windows 8 but there is no problem with working The DeploymentManager Agent Service service is marked as an interactive service However the system is configured to not allow interactive services This service may not function properly The DeploymentManager Remote Update Service Client service is marked as an interactive service However the system is configured to not allow interactive services This service may not function properly Completing the Installation When the selected component has been installed the installation complete screen appears The managed machine component installation with the wizard is now complete SigmaSystemCenter 3 2 Installation Guide Installing to a Managed Machine Running Windows x86 x64 Without Displaying Installation Wizard 2 8 Installing to a Managed Machine Running Windows x86 x64 Without Displaying Installation Wizard You need to install DPM Client to your managed machine which is running Windows x86 x64 The following subsection describes the installation of DPM Client without using the installation wiza
57. TTPS Service e Alert Manager Socket R Service e NVBase System Service NEC ESMPRO related products are as follows e NEC ESMPRO Agent e ClientManager e MasterScope Network Manager e UXServerManager If you have uninstalled NEC ESMPRO Manager from Programs and Features Items remained on the Exceptions tab are as follows e Alert Manager HTTPS Service e Alert Manager Socket R Service e NVBase System Service e ESMPRO SM Common Component e ESMPRO SM Web Container e ESMPRO SM Event Manager Procedure to delete the remained exceptions 1 Click the Start button and click Control Panel From Control Panel double click Windows Firewall 2 The Windows Firewall dialog box appears Select the Exceptions tab and select the following items located under Programs and Services e Alert Manager HTTPS Service e Alert Manager Socket R Service e NVBase System Service e ESMPRO SM Common Component ESMPRO SM Web Container e ESMPRO SM Event Manager 3 Click Delete Part Installation of SigmaSystemCenter 115 4 Uninstalling SigmaSystemCenter 4 3 8 4 3 9 116 4 The confirmation message appears Click Yes 5 Click OK and exit the Windows Firewall dialog box Notes on a Case You Uninstalled Both SystemProvisioning and NEC ESMPRO Manager If both SystemProvisioning and NEC ESMPRO Manager have been uninstalled note the following points The following exception might remain on the Exception tab o
58. Uninstall SigmaSystemCenter Remove SigmaSystemCenter from your computer Click Uninstall to start the uninstallation of SigmaSystemCenter lt Back Cancel If NEC ESMPRO Manager has been selected The following message may appear after the uninstallation This program might not have uninstalled correctly In such a case click This program uninstalled correctly or Cancel to close the dialog because the uninstallation completed successfully 4 3 6 Completing the Uninstallation When all the selected components have been uninstalled the uninstallation complete screen appears If the restart prompt appears restart the system The management server components individual uninstallation is now complete Some more steps are required according to your environment or components you uninstalled After completing uninstallation of SigmaSystemCenter follow the steps explained in the following subsections as needed SigmaSystemCenter 3 2 Installation Guide 114 Uninstalling Management Server Component Individually 4 3 7 Notes on a Case You Uninstalled NEC ESMPRO Manager If NEC ESMPRO Manager has been uninstalled note the following points After the uninstallation of NEC ESMPRO Manager some items remains on the Exceptions tab of Windows Firewall Delete them if needed if NEC ESMPRO related products are installed in your environment Items remained on the Exceptions tab are as follows e Alert Manager H
59. You Should Know Before Uninstallation cc ccceecesseeceeeeeeeteeeseeeeeneeeeaes 109 e 4 3 Uninstalling Management Server Component Individually cccceeeeseeeeees 110 e 4 4 Uninstalling Management Server Component Collectively ccccceeeeseeeeerees 118 e 4 5 Uninstalling Managed Machine Component sssessesssesssreeeresrnsrnsnnssrnssrnssrnsens 121 107 4 Uninstalling SigmaSystemCenter 4 1 Uninstalling Management Server Components The following sections provide procedures to uninstall the management server components For uninstalling the management server components individually see Section 4 3 Uninstalling Management Server Component Individually For uninstalling the management server components collectively see Section 4 4 Uninstalling Management Server Component Collectively SigmaSystemCenter 3 2 Installation Guide 108 What You Should Know Before Uninstallation 4 2 What You Should Know Before Uninstallation Before beginning uninstallation of SigmaSystemCenter 3 2 read the information in this section carefully 4 2 1 _ Notes on Beginning the Uninstallation Before beginning the uninstallation of SigmaSystemCenter be sure to end all applications and Web browsers Quit any running Explorer After uninstallation the setting files stored in opt folder and conf folder located under SystemProvisioning installation folder are deleted Therefore back up t
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61. a teiscceencab sees 142 Appendix License Information sssusssssnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 143 Preface How to Use This Manual SigmaSystemCenter Installation Guide is intended for system administrators who perform installation upgrade installation and uninstallation of SigmaSystemCenter and provides these methods Manual Organization Part Installation of SigmaSystemCenter 1 SigmaSystemCenter Installation Overview Provides how to precede installation and the information of the installer 2 Installing SigmaSystemCenter Provides installation procedure 3 Upgrading From Earlier Version Provides the upgrading procedure from the earlier version 4 Uninstalling SigmaSystemCenter Provides uninstallation procedure 5 Troubleshooting Provides solutions for problems occurred during installation upgrade and uninstallation Appendices Appendix A Networks and Protocols Appendix B Revision History Appendix C License Information vii SigmaSystemCenter Manuals The manuals of SigmaSystemCenter are configured for the various products and components as follows In this manual each of the following manuals is described as How Manuals Are Called in This Manual Products or Manuals How Manuals Are Called in This Components Manual SigmaSystemCenter 3 2 SigmaSystemCenter 3 2 First Step Guide SigmaSystemCenter First Step Guide SigmaSystemCenter 3 2
62. and finishes properly The uninstallation takes several minutes to complete The installer ends with the end code on the subsequent table The installer records the installer log and the end code in the following file SigmaSystemCenter 3 2 Installation Guide Uninstalling Management Server Component Collectively 4 4 2 lt lf you are using Windows Server 2008 R2 or later gt USERPROFILE AppData Local SSC SetupProvisioning log Note You can refer to the log with the following procedure 1 Move the current directory on the Command Prompt window cd SUSERPROFILE 2 Open a log file with Notepad AppData Local SSC notepad SetupProvisioning log End code Component to be uninstalled Order Restart Restart unnecessary necessary Success 0 64 Error 1 32 96 Error 2 7 71 SystemProvisioning 1 Error 2 6 70 System Monitor Performance 2 Monitoring Services Error 2 5 69 DPM Server 3 1 If stopping the PVM Service failed 2 If the uninstallation of the component failed The management server components collective uninstallation is now complete If the end code is a code needs restart restart the system Some more steps are required according to your environment or components you uninstalled After completing uninstallation of SigmaSystemCenter follow the steps explained in the following subsections as needed Uninstalling NEC ESMPRO Manager NEC ESMP
63. ars Check Temporary Internet File and click Delete Firefox 4 0 1 On Firefox from the Tools menu click Clear Recent History 2 The Clear Recent History dialog box appears Select Everything in the Time range to clear list Confirm that the Cache and Cookie check boxes are selected under Details 3 Click Clear Now 5 1 5 Fails to Launch the Web Console After Installation on the Management Server Phenomenon After installing SigmaSystemCenter on the management server if you try to launch the Web console the following message may be displayed and the Web console fails to launch Message Internet Explorer cannot display the webpage Cause This issue occurs because other port than the port 80 default value may be set as the Default Web Site port Solution Check the port number for Default Web Site on Internet Information Service IIS Manager and if other port than the port 80 is set as the Default Web Site port specify that port for the starting URL for the Web console E g http localhost 8080 Provisioning Default aspx Part I Installation of SigmaSystemCenter 127 5 Troubleshooting 128 Follow the procedure below to check the port number 1 From the Start menu point to Administrative Tools and then click Internet Information Services IIS Manager to start Internet Information Services IIS Manager 2 Inthe tree view on the left expand the Machine Name node and then expand the
64. ase Information appears Click the Detail Setting on the Configuration menu 5 Select the General tab and select the Upgrade DPM Client automatically check box 6 Restart the managed machine or restart the DeploymentManager Remote Update Service Client service Automatic upgrading of DPM Client will start 7 Click the Operations on the title bar to switch to the Operations view 8 Click Image on the Resource tree to display Image List To confirm the completion of upgrading display Package Applying Status Machine List by clicking gt gt on Applying Status located on AgentUpgrade for Windows or LinuxAgentUpgrade for Linux under Image List The automatic upgrading of DPM Client is now complete Note Be sure to clear the Upgrade DPM Client automatically check box after completed DPM Client automatic upgrade If this check box remains selected DPM cannot work properly with SystemProvisioning Part Installation of SigmaSystemCenter 105 4 Uninstalling SigmaSystemCenter This chapter describes uninstallation procedures of SigmaSystemCenter from a management server Based on the installation modes this chapter describes uninstalling components individually and collectively The instructions on how to uninstall the managed machine component are also described This chapter contains the following sections 4 1 Uninstalling Management Server Components cccccceseeeeeeeeeeneeeeeaeeeeeeteneees 108 4 2 What
65. ating systems e HKEY_LOCAL_MACHINE SOFTWARE NEC PVM For x64 operating systems e HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node NEC PVM Collect the log files in the following folder only if an error occurs during SystemProvisioning upgrade For x86 operating systems SystemProvisioning installation folder log CmdbConvert log Default ProgramFiles NEC PVM For x64 operating systems SystemProvisioning installation folde log CmdbConvert log Default ProgramFiles x86 NEC PVM Collect the configuration database backup files only if an error occurs during SystemProvisioning upgrade For the information where the configuration database backup files are stored see About the backup file of the configuration database in Subsection 3 5 4 If You Upgraded SystemProvisioning SigmaSystemCenter 3 2 Installation Guide 132 Appendices Appendix A Networks and Protocols ccccceeeeseeceeeenneeeeeeaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaeeeeneaaes 135 Appendix B Revision HIStory Aseria n a A TA EEE A eee arenas 142 Appendix C License Information iriiria aa aana naa aeaea a Aeiiaan 143 133 Appendix A Networks and Protocols SigmaSystemCenter components are configured to use the following network ports by default Open the following ports in your system including a management server and managed machine when the firewall feature such as Windows Firewall is ON Programs and ports can be added to the exception li
66. ation database of SystemProvisioning was built on the remote SQL before the upgrade installation specify the SQL instance name that is installed in the local machine from the Use the existing SQL Server 2008 R2 or 2012 instance screen If the SQL instance is not installed in the local machine install a new SQL instance from the Install SQL Server 2012 Express screen To switch between the Install SQL Server 2012 Express screen and the Use the existing SQL Server 2008 R2 or 2012 instance screen return to the process of Subsection 3 3 3 Selecting Components and select clear the SQL Server 2012 Express check box Part Installation of SigmaSystemCenter 71 3 Upgrading From Earlier Version If SQL Server 2012 Express has been selected Ol SigmaSystemCenter Setup 3 oj x Configure the information of SQL Server mh Configure the information of SQL Server that SigmaSystemCenter use Install SQL Server 2012 Express Instance Name SScCCMDB tw Destination Folder C Program Files Microsoft SQLServer Browse Database Destination Folder C Program Files Microsoft SQL Server Browse Specify which SQL Server to be installed SQL Server 2012 x64 SQL Server 2012 x86 __ Cancel Install SQL Server 2012 Express Installs the new instance of SQL Server 2012 Express on a local machine On this screen the following items can be specified Installation will be executed in Windows Authentic
67. ation Mode If SQL Server 2012 Express has been selected in Subsection 3 3 3 Selecting Components this screen appears Instance Name Specify the SQL instance name The instance name length must be 16 characters or less The default value is SSCCMDB Destination Folder Specify the installation destination folder path of SQL Server The folder path length must be 57 or less The default value is ProgramFiles Microsoft SQL Server If SQL Server 2012 x86 is selected on x64 OS the default value will be ProgramFiles x86 Microsoft SQL Server SigmaSystemCenter 3 2 Installation Guide 72 Upgrading the Management Server Components Database Destination Folder Specifies the installation destination folder path of SQL database The folder path length must be 57 or less The default value is ProgramFiles Microsoft SQL Server If SQL Server 2012 x86 is selected on x64 OS the default value will be ProgramFiles x86 Microsoft SQL Server Actual installation path is Specified Destination Folden MSSQL11 lt nstance Name gt MSSQL Data Specify which SQL Server to be Specify SQL Server to be installed installed SQL Server 2012 x64 Installs SQL Server 2012 Express for x64 architecture on the local machine This item is selected by default SQL Server 2012 x86 Installs SQL Server 2012 Express for x86 architecture on the local machine Note If the same in
68. cceeseeeeseeeeeeeeneesenreteneeseeeee 14 2 1 11 Notes on Installing DeploymentManager and SysteMProvisioning cceccceeseeeeeeeeeeeteneeeeeeteneeeeeete 15 2 1 12 Notes on Installing in Management Server eccceeeeeeeeeeeeeeteneeeeeeeteaeeseaeeceaeeseaeeseaeeseaeeseaeeseaeeseaeeenarenes 16 2 2 Installing Management Server COMPONEeNMS cc ccceeeceeeeeceeeeeceeeeecaeeesaeeseneeeseaeeesaeeseneeeeaees 17 2 3 Installing Management Server Components Individually cc ccceccesseeeeeceeseeeeeeeaeeeeeeeeaees 18 2 3 1 Beginning the Installation ss Sissies cscic secavate a a aE A aA E EEE aA So ieee eine E EY 18 2 9 2 SelECtING COMPONEMNIS visecreteesdeace shee ete ten teechesereisa aisne eda Sachs raae iaae e Settee Raa aa OERA EER 19 2 3 3 Specifying the Installation Destination Folder cecceeceeeeeeeeeeeeeeeceneeseeeeceaeeseaeeseaeeseaeeseaeeseaeeteaeeseaeenes 20 2 3 4 Configuring SQL Server InformMation ccecceeceeceeeeeeeeeceneeeeeeeceaeeeeaeeceaeeesaeeceaeeseaeeseaeeseaeeseaeeseaeeseaeeeeaeenes 21 2 3 5 Specifying Windows Firewall Setting eccceecceceseeeeeeeeeneeeeeeeceaeeeeaeeseaeeseaeeseaeeseaeeseaeeseaeeseaeeseaeeseeeseaeeres 24 2 3 6 Configuring NEC ESMPRO Managet c ccesceeeeeeeeeeeeeeeeeeeeeeaeeeeaeeeeaeeseaeeeseeeseaeeeseeseaeeesaeeseeeeseeeeeeees 25 233 fc GOMIGUEING DRM gested evel paren A TT ET rele ge oats Oe E oa aay ETE 27 2328 Starting the Installation ariei eiren
69. ceeeeeeeeeeeeeeeseeeeesaeeeeaeeeeneeees 39 Installing to a Managed Machine Running Windows x86 x64 From the Installation Wizard aeaa aa a N EEAS EN EEN N aN TANEET EA 41 Installing to a Managed Machine Running Windows x86 x64 Without Displaying InmStallation Wizard uA E a A AAS EA 47 Installing to a Managed Machine Running Windows Server 2008 Server Core 50 Installing to a Managed Machine Running LinuX ssssssssssrssssrrssssrrssrerrssrrrnssrrrnss 51 2 Installing SigmaSystemCenter 2 1 2 1 1 What You Should Know Before Installation Before beginning installation of SigmaSystemCenter 3 2 read the information in this section carefully Prerequisites You need to install the components of SigmaSystemCenter based on the configuration of a management server and managed machine Ensure that you know enough about the configuration listed in Section 2 1 Examining the System Configuration of SigmaSystemCenter in SigmaSystemCenter First Step Guide Also ensure that your management server and managed machine have met the latest hardware and software requirements See Chapter 3 Operational Environment in SigmaSystemCenter First Step Guide SigmaSystemCenter 3 2 supports NEC ESMPRO Manager Ver 5 52 or later If you install NEC ESMPRO Manager through other installer than the SigmaSystemCenter installer and use it ensure the version of your NEC ESMPRO Manager is NEC ESMPRO Manager Ver 5 52 or later Port Conflict
70. chine Shutdown machine lt After the change gt Machine status Set faulted status by sensor diagnosis Notification E mail Event Log Action for VMS Move all running VMs on the VM server Migration Failover Action for machine Shutdown VM Server Predictive You must set execute condition of the action Action for VMS Shutdown VM Server Predictive as completed 2 Inthe case of policy template Standard Policy VM Server ESXi Action settings that Event Handler Settings Name is Move all VMs on the VM server Server shutdown lt Before the change gt Machine status Set faulted status by an analysis of HW sensor conditions Notification E mail Event Log Action for machine Shutdown machine Action for VMS Move all VMs on the VM server Failover lt After the change gt Machine status Set faulted status by sensor diagnosis Notification E mail Event Log Action for VMS Move all VMs on the VM server Quick Migration Failover Action for VMS Shutdown VM Server Predictive You must set execute condition of the action Action for VMS Shutdown VM Server Predictive as completed Machine type in the operation group Note Note If you upgraded from SigmaSystemCenter 2 0 through 3 1 update 1 you need to check the following after the upgrade installation In SigmaSystemCenter 3 2 you must specify a machine type when creating an operation group SigmaSystemCenter 3 2 Insta
71. d Trouble Shooting Reference Guide Some DPM features such as obtaining the installed software information will not be available because DPM Client is not allowed to be installed on ESXi For details this feature refer to Support for Managed Machine OS s in Appendix A Function Tables in DeploymentManager First Step Guide That is why the information about the installed software displayed on machine details in Resource view is not updated and old information of it remains Run the following command to remove this Then execute machine collecting and ensure that the installed software has been removed ssc dpminformation delete Software You Need to Install on the Management Server Before Beginning the Upgrade Installation There is software that you need to install depending on your environment before upgrading SigmaSystemCenter on your management server The software and the installation procedure are the same as when installing SigmaSystemCenter If you use Windows Server 2008 R2 or Windows Server 2012 on the management server see Subsection2 1 3 Software You Need to Install on the Management Server Before Starting the Installation Note If you are using Windows Server 2008 on a management server and intend to upgrade your SigmaSystemCenter from 3 1 update 1 or earlier to 3 2 please contact us before you start upgrade Notes About Setting of Windows Firewall If you set to start the Windows Firewall Internet Connect
72. dd is clicked after entering the license keys the following message appears Please restart PVMService to make the licens ffective However you need not to restart every time the message appears 1 Start the Web Console and switch to the Management view 2 Click the License in the Management tree SigmaSystemCenter 3 2 Installation Guide After Upgrading Management Server Components Details of licenses of the earlier version appear on the Main Window Select all the check boxes except the Edition License and click Delete Select the check box of the Edition License and click Delete oa Fw Enter the license keys of the new version s Edition License in the License Key box and click Add 7 Add the other new version license keys one by one Management gt License Media Information Version Edition Information Edition SigmaSystemCenter Enterprise Edition Option VM UCS Expiration Date Target License Type Available Network Appliance Control License Details Delete License E License Key EA O E Base VM UCS License Key 8 Restart SystemProvisioning About the backup file of the configuration database The backup file of the configuration database is saved in the following path The saved backup file is not required after the upgrade installation so delete it f upgraded from SigmaSystemCenter 2 0 or 2 1 ProgramFiles Microsoft SQL Server MSSQL x MSSQL Back
73. demarks of Intel Corporation in the U S and or other countries Apache Apache Tomcat and Tomcat are registered trademarks or trademarks of The Apache Software Foundation NetApp Data ONTAP FilerView MultiStore vFiler Snapshot and FlexVol are trademarks or registered trademarks of NetApp Inc in the United States and or other countries Other names and brands used in this document may be registered trademarks or trademarks of their respective owners Note that R and TM marks are not indicated in this document Contents PROTACE ys r eTe a r ar ara ar raa ara apa raaa raara scets uceeteds sai AEE par ARAO septenectacchaect DE EREE ESTE NEEN vii Howto Use This Manual Decime eiae inaa ee any rE e av ae ea hve det ARY vii MEWEIRKO of 101 PAEL p Ee E E TT A E vii SigmaSystemCenter Manuals cc ccceecceceeeeeeeeeeeeeeceeeeeceaeeecaaeesenaeseeeeesaeeesaaeegeaeeseeeeseaeeesaeeseneeeeaees viii Document COnventiOns cccccecceceeeeeceeeeeeeeceeeeeceaeeeeaaeceeneeeaeeesaaeeeeaeeseeeeecaeeseaaeseeaeeseeeeescaeeeeaeseeeeeeaes xX 1 SigmaSystemCenter Installation Overview ssssssnnnnnnnnennnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 Ti DOCUMENT OVE VOV a a E a a a aa 4 1 2 SigmaSystemCenter Installer cccccececeeeeeeeceeeeeceaeeeeeaeeeeeeeseeeeeseaeeseaaeseeeeeseaeessaeeseeeseneeess 5 1 2 1 SigmaSystemCenter Installation MOCES cceccceeeceeeneeeeneeeeneeeeaeeeeaeeeeaeeeeaeeeeaeeseaeeseaeeseaeeseaeessaee
74. e DPM database server is built on a different machine the communication between the DPM database server and the DPM Server occurs For more information see Communication between Database Server and Management Server in Appendix D Network Port and Protocol List in DeploymentManager Reference Guide Appendix 141 Appendix B Revision History First Edition October 2013 New 142 Appendix License Information This product includes certain open source software Details of individual licenses are provided on the SigmaSystemCenter DVD lt SigmaSystemCenter Installation DVD gt doc OSS directory Please contact us in order to obtain the source code of software that is distributed under the GPL LGPL This product contains Microsoft SQL Server Express which is distributed by Microsoft Corporation without charge Use this product after accepting the license agreement For details of copyright and ownership rights refer to the following license files lt folder where Microsoft SQL Server Express is installed gt License Terms Some icons used in this program are based on Silk Icons released by Mark James under a Creative Commons Attribution 2 5 License Visit http www famfamfam com lab icons silk for more details This product includes software developed by Routrek Networks Inc Copyright 2005 2010 NetApp Inc All rights reserved 143 145
75. e Setting dialog box on AlertViewer 3 Select the Use SNMP Trap Service check box and click OK 4 Restart the management server Note The message Receiving SNMP Trap is disabled will be displayed in the Operation Log window if SNMP component is not available or not installed when the PVMService is starting Under this condition the OOB Management event cannot be received and the policy action which is triggered by it is not executed but there is no influence on other operations To avoid this condition follow the procedure above SigmaSystemCenter 3 2 Installation Guide 38 Installing Managed Machine Component 2 6 Installing Managed Machine Component The following sections provide procedures to install a managed machine component Depending on what OS your managed machine is running the installation methods vary Install components required according to your environment If you are using Managed Machine Running Windows x86 x64 NEC ESMPRO Agent Install from EXPRESSBUILDER that is included in NEC Express series Server Core DPM Client Other than Install with the procedure in Windows Section 2 7 Installing to a Managed Machine Server 2008 Running Windows x86 x64 From the Installation Server Core wizard Windows or Server 2012 Section 2 8 Installing to a Managed Machine Running Windows x86 x64 Without Displaying Installation Wizard Windows Install with the proc
76. e been moved to the disk policy rules and the Universal RAID Utility policy rules have been removed If upgraded SigmaSystemCenter inherits the former settings If you used a policy created from the standard policy template you need to create the policy again from the policy template Removed HW predictive events and added non recovery policy rules In SigmaSystemCenter 3 2 some of the HW predictive events have been removed and the non recovery policies have been added e Standard policy N 1 e Standard Policy VM Server e Standard Policy VM Server Power save SigmaSystemCenter 3 2 Installation Guide After Upgrading Management Server Components 3 5 5 e Standard Policy VM Server Predictive e Standard Policy VM Server ESXi e Standard Policy VM Server Hyper V e Standard Policy VM Server Hyper V Power save e Standard Policy VM Server Hyper V Predictive If upgraded SigmaSystemCenter inherits the former settings If you used a policy created from the standard policy template you need to create the policy again from the policy template Note Standard Policy VM Server ESXi was renamed Standard Policy VM Server Standalone ESXi in SigmaSystemCenter 3 2 Perform the following procedure depending on the previous version before the upgrade installation If upgraded from SigmaSystemCenter 2 0 or later Some settings for the products and components that had been configured in the previous version are n
77. e components you want to install and uncheck the components you don t want to install Click Next to continue Select components to install SigmaSystemCenter DPM Client 6 2 naan Space required MB Position your mouse over a component to see its description SigmaSystemCenter If this check box is selected the following check box located under this check box will be selected automatically DPM Client Installs DPM Client SigmaSystemCenter 3 2 Installation Guide Installing to a Managed Machine Running Windows x86 x64 From the Installation Wizard 2 7 3 Selecting Installation Folder The Choose Install Location screen appears Specify each item and click Next Ol SigmaSystemCenter Setup l oj xj Choose Install Location 4 Choose the folder in which to install SigmaSystemCenter aly Setup will install SigmaSystemCenter in the following folder To install in a different folder dick Browse and select another folder Click Next to continue Destination Folder Specify the folder where you intend to install DPM Client 1 The length of the folder name must be 80 characters or less The default is For x86 operating system ProgramFiles NEC For x64 operating system ProgramFiles x86 NEC If DPM Client is to be installed specify an absolute path that consists of alphanumeric characters spaces and symbols except the following character
78. e you typed the name correctly and then try again To search for a file click the Start button and then click Search Cause This issue is caused by the flaw of InstallShield 2008 Solution The uninstallation successfully completed without influence on the system 5 1 4 Contents Are Not Displayed on the Web Console Phenomenon After upgrading SigmaSystemCenter if you log into SystemProvisioning from a browser contents might not be displayed correctly on the part of Web Console window such as the Configuration menu is not displayed Cause If SigmaSystemCenter 2 0 or later is installed on your management server and you use a browser to display the Web Console this phenomenon might occur due to inconsistence of the remained browser s cache information and the updated information on your management server Solution Clear your browser cache on a terminal that starts a browser The method to clear the browser cache differs depending on browsers Check and execute the method of your browser SigmaSystemCenter 3 2 Installation Guide 126 Errors of Installation Upgrade Installation and Uninstallation The methods of the two main browsers are as follows Internet Explorer 8 or Internet Explorer 9 1 On Internet Explorer from the Tools menu click Internet Options 2 Onthe Internet Options dialog box click the General tab and click Delete under Browsing History 3 The Delete Browsing History dialog box appe
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80. ed from a group to a model SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Upgrade Installation Therefore if you plan to upgrade from SigmaSystemCenter 2 0 or 2 1 to SigmaSystemCenter 3 2 and the following conditions are met in your environment change the setting of a group from the Operations view before upgrading Check the settings of groups with the following procedure Conditions requiring change the setting If the conditions are met change the setting of the group with the following procedure How to change the setting Conditions requiring change the setting If both of the following 1 and 2 are met change the setting of the group 1 Multiple VM server models exist in one group Multiple models whose types are the VM Server exist on the Model tab of the Group Property Setting 2 AVM model is related to one of the multiple VM server models On the General tab of the Model Property Setting of a model whose type is the VM one of the multiple models described in 1 is configured as the VM Server Model How to change the setting Change the setting of the group so that one VM server model is configured for one group If you use EMC Storage CLARiiON If the information of SP that is connected to each HBA that is configured on the machine on the Resource view does not correspond with the information of SP that is configured in the host on the Operations view a disk volume will not be set in
81. edure in Section 2 9 Installing Server 2008 to a Managed Machine Running Windows Server Server Core 2008 Server Core Windows Server 2012 Server Windows Core Server 2012 Server Core NEC ESMPRO Agent Managed Machine Running Linux Install from EXPRESSBUILDER that is included in NEC Express series For the environment where the OS or Kernel is updated the component is provided individually If you update your OS or Kernel contact our sales representative DPM Client Install with the procedure in Section 2 10 Installing to a Managed Machine Running Linux VMware ESX Managed Machine NEC ESMPRO Agent DPM Client Install NEC ESMPRO Agent for VMware Contact our sales representative for NEC ESMPRO Agent for VMware Install with the procedure in Section 2 10 Installing to a Managed Machine Running Linux VMware ESXi Managed Machine NEC ESMPRO Agent Unnecessary to install DPM Client Unnecessary to install Part Installation of SigmaSystemCenter 39 2 Installing SigmaSystemCenter 40 Citrix XenServer Managed Machine NEC ESMPRO Agent Install NEC ESMPRO Agent for XenServer Contact our sales representative for NEC ESMPRO Agent for XenServer DPM Client Install with the procedure in Section 2 10 Installing to a Managed Machine Running Linux Microsoft Hyper V Managed Machine NEC ESMPRO A
82. efault Do not delete it SystemProvisioning Web API Service and SystemProvisioning File Transfer Service will not be deleted from the Windows Firewall exception list SigmaSystemCenter 3 2 Installation Guide Uninstalling Management Server Component Individually 4 3 4 Configuring NEC ESMPRO Manager The screen to configure NEC ESMPRO Manager appears if NEC ESMPRO Manager has been selected in Subsection 4 3 2 Selecting Components Configure the required information to uninstall NEC ESMPRO Manager and click Next SigmaSystemCenter Uninstall i x Configure NEC ESMPRO Manager Configure NEC ESMPRO Manager Do you want to delete the preservation folder of the update package Delete it Do not delete it Cancel Do you want to delete the preservation folder of the update package Select whether to delete the preservation folder of the update package or not Delete it Deletes the preservation folder of the update package This item is selected by default Do not delete it Not delete the preservation folder of the update package 4 3 5 Starting the Uninstallation The confirmation dialog box appears before starting the uninstallation of the selected components Click Uninstall to start the uninstallation Part Installation of SigmaSystemCenter 113 4 Uninstalling SigmaSystemCenter SigmaSystemCenter Uninstall o x
83. eld Wizard Complete appears Click Finish The DPM Client installation is now completed SigmaSystemCenter 3 2 Installation Guide 50 Installing to a Managed Machine Running Linux 2 10 Installing to a Managed Machine Running Linux You need to install DPM Client to your managed machine which is running Linux The following subsection describes the installation of DPM Client The SigmaSystemCenter installer does not support Linux managed machines so if you want to install DPM Client to a Linux managed machine you need to install DPM Client from the SigmaSystemCenter 3 2 DVD R individually Before beginning the installation see the following Subsection 2 10 1 Preparing for the Installation of DPM Client to prepare the environment for installing DPM Client For cautions of installing DPM Client see Subsection 2 2 2 Installing the Linux x86 x64 Version in DeploymentManager Installation Guide 2 10 1 Preparing for the Installation of DPM Client DPM Client is installed in the folder in opt dpmclient and you cannot change the installation folder Torun DPM Client the following libraries are required e libpthread so 0 e libc so t e Id linux so 2 t Numbers are inserted in Apart from the above for x64 OS of Red Hat Enterprise Linux 6 x64 or later or ESX x64 the following packages are required except for one case when Compatibility libraries which make the x86 OS modules work in an x64 OS envi
84. emCenter and its components and if you want to ask our PP Support Service to investigate the error follow the steps in this section to collect required logs Plus please provide us the information about the error wherever possible Collecting SigmaSystemCenter Installer Logs In case of error while installing upgrading uninstalling SigmaSystemCenter collect the following SigmaSystemCenter installer log files Collect all information in the following folder along with the folder For Windows 2000 Windows XP Windows Server 2003 USERPROFILE Local Settings Application Data SSC For Windows Vista or later Windows Server 2008 or later USERPROFILE AppData Local SSC Collecting NEC ESMPRO Manager Logs In case of error while installing upgrading uninstalling NEC ESMPRO Manager collect the following NEC ESMPRO Manager log files and registries if they exist Collect all information in the following folder along with the folder For x86 operating systems ProgramFiles InstallShield Installation Information 6C0B147E EC72 46B4 95B8 84CC8274C462 ProgramFiles InstallShield Installation Information 6342F89D C2A1 480C B76D A9CDF25D1994 ProgramFiles InstallShield Installation Information 13B6C6BA 1FD4 4B26 9E14 10321686FFD8 e NEC ESMPRO Manager installation folder ESMWEB wbserver webapps esmpro WEB INF service Default ProgramFiles NEC SMM Part Installation of SigmaSystemCenter 129 5 Troubleshootin
85. er Overview Reference Guide You cannot use slashes in names of machine groups or scenario groups in SigmaSystemCenter 3 0 update 1 or later Thus slashes in group names are automatically converted to underscores _ at upgrade installation If the same group names exist concurrently this conversion merges contents of those two groups Upgrade Notes for SystemProvisioning From SigmaSystemCenter 3 1 virtual directory of SystemProvisioning are created on Default Web Site of Internet Information Services IIS So if IIS does not include Default Web Site in itself SystemProvisioning upgrade will fail Ensure that there is Default Web Site of IIS before SystemProvisioning upgrade If Default Web Site does not exist or if you want to create a SystemProvisioning virtual directory on other Web site execute the following command during executing the SigmaSystemCenter installer Set WebSiteName to the name of the Web site that exists in IIS Installation DVD R ManagerSetup exe IISWEBSITE WebSiteName SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Upgrade Installation 3 2 11 Notes on Upgrading in the Environment Where the HTTP Port in IIS is NOT Port 80 If you intend to upgrade your SystemProvisioning to SigmaSystemCenter 3 2 in the environment where the http port in IIS is not port 80 change the http port to port 80 before you start upgrading Note You do not perform this procedure whe
86. erver 2012 Express has not been selected in Subsection 2 3 2 Selecting Components this screen appears Instance Name Specify the SQL instance name The instance name length must be 16 characters or less The default value is SSCCMDB Note If Use the existing SQL Server 2008 R2 or 2012 instance is selected and if an instance name specified on this screen does not exist the message The instance does not exist will appear when Next is clicked To install a new SQL instance return to the procedure of Subsection 2 3 2 Selecting Components and select SQL Server 2012 Express check box 2 3 5 Specifying Windows Firewall Setting The screen to configure Windows Firewall setting appears if any of the following components has been selected in Subsection 2 3 2 Selecting Components NEC ESMPRO Manager DPM Server System Monitor Performance Monitoring Services or SystemProvisioning SigmaSystemCenter 3 2 Installation Guide 24 Installing Management Server Components Individually 2 3 6 Specify Windows Firewall setting and click Next oO SigmaSystemCenter Setup k Specify the Windows Firewall setting Specify the Windows Firewall setting C Do nothing Do not add the program or port to the exceptions list when installing Succeed the information that exists when upgrading Add the program or port to the exceptions list and unblock the connection c Add the program or port to the e
87. erver and other components that have not installed yet again from the SigmaSystemCenter Installer Seta fixed IP address to the machine on which DPM Server is to be installed from Network Connections in Control Panel For other caution notes see Section 2 1 Installing the DPM Server in DeploymentManager Installation Guide Part Installation of SigmaSystemCenter 13 2 Installing SigmaSystemCenter 2 1 10 14 If You Use a SQL Server Other Than the SQL Server 2012 Express SigmaSystemCenter installs SQL Server 2012 Express which is included in this product by default If you install an instance of SQL Server 2008 R2 or SQL Server 2012 in advance SigmaSystemCenter will be able to use the instance Note If the higher edition of SQL Server 2008 R2 2012 is installed the recovery model of the database is set to full by default In this model journal logs are recorded and these logs increase the database To resolve this issue set the database to the simple recovery model 1 Preparing for the installation of SigmaSystemCenter If you plan to use a SQL Server other than the SQL Server 2012 Express install the SQL Server instance before the installation of SigmaSystemCenter The following table indicates the instance of each component Component Instance name SystemProvisioning and System Monitor SSCCMDB default Performance Monitoring Services DeploymentManager DPMDBI default
88. eseaes 129 123 5 Troubleshooting 5 1 Errors of Installation Upgrade Installation and Uninstallation 5 1 1 Fails to Convert the Configuration Database During Upgrade Installation Phenomenon When upgrading SystemProvisioning during upgrade installation of management server components any of the following messages is displayed and the installation terminates Message 1 Failed to connect to the configuration database before the conversion There is a possibility that the service of the configuration database before the conversion does not start Please check the MSSQL PVMINF_INSTANCE service Cause 1 This message is displayed when SystemProvisioning cannot connect to the configuration database of before the conversion because the service of the configuration database is not started Message 2 Failed to connect to the new configuration database There is a possibility that the service of the new configuration database does not start Please check the SQL Server SSCCMDB default value service Cause 2 This message is displayed when SystemProvisioning cannot connect to the new configuration database because the service of the configuration database is not started SigmaSystemCenter 3 2 Installation Guide 124 Errors of Installation Upgrade Installation and Uninstallation 5 1 2 Message 3 An error occurred by the conversion of the database Please restore backup data befo
89. eseieeeeeeees 116 4 4 Uninstalling Management Server Component Collectively cccccceceeeeeeceeeeeeeeeeeseeseneeeees 118 4 4 1 Beginning the Uninstallations 228 enti ethene aie a a Rte erin het wl a eee 118 4 4 2 Uninstalling NEC ESMPRO Managel c cceeecceeeeeeeeeeeeneeeeeeeeaeeeeaeeeeaeeeeaeeeeaeeeeaeeeeaeeeeaeeesaeeseaeeeeieeeeaeeess 119 4 4 3 Notes on a Case You Uninstalled Both SystemProvisioning and NEC ESMPRO Managet 00 120 4 4 4 Uninstalling SQL Server 2012 Express cccceeceeeeeeeeeeeeeeeeeneeeeeeeeeeeeaeeeeaeeeeaeeseeeeseeeeeeeseeeeeeeeieeeeneeees 120 4 5 Uninstalling Managed Machine Component cccceeceeseeceeeeeceeeeeeaeeeeneeseaeeesaeeesaeseeeeeeaas 121 5 TROUBIS SIMO OUING vies cainscts coateeessateneds ancerssccenncsccuseeei eapi ansa sccsscede cduna ss vadaedecdeniasivetets aan 123 5 1 Errors of Installation Upgrade Installation and Uninstallation ccceceeeeeeeeeeeeeeteeeeeeees 124 5 1 1 Fails to Convert the Configuration Database During Upgrade Installation cceeeeeeeeeeeeeeteneeeeeeeee 124 5 1 2 Error Messages During Installation Uninstallation of NEC ESMPRO Managet cccscccesesteeeeeees 125 5 1 3 Error Message After the Uninstallation of NEC ESMPRO Managet ccsccesseeseeeeeereeeteeeeneeeeneeeeeneee 126 5 1 4 Contents Are Not Displayed on the Web Console eccceeeceeeeeeeeeeeeeeeeeeneeetneeeeeeeeeeseeeeseeseneeetieeeeeeee
90. f Windows firewall after uninstalling SystemProvisioning and NEC ESMPRO Manager Delete it if needed Exception SNMP Trap Service Note Note that SNMP Trap Service which is the exception added by the SigmaSystemCenter installer is independent of SNMP Trap Procedure to delete the remained exceptions 1 Click the Start button and click Control Panel From Control Panel double click Windows Firewall 2 The Windows Firewall dialog box appears Select the Exceptions tab and select SNMP Trap Service under Programs and Services Click Delete The confirmation message appears Click Yes 5 Click OK to exit the Windows Firewall dialog box Uninstalling SQL Server 2012 Express The SigmaSystemCenter installer does not support the uninstallation of SQL Server 2012 Express Perform the following steps to uninstall SQL Server 2012 Express Reference If you build the DPM database on a different machine see Appendix D Configuring Database Server in DeploymentManager Installation Guide 1 Click the Start menu and click Control Panel From Control Panel double click Programs and Features 2 The Programs and Features screen appears Select Microsoft SQL Server 2012 and click Uninstall Change 3 SQL Server 2012 screen appears Click Remove The Setup Support Rules runs to verify your computer configuration Click OK SigmaSystemCenter 3 2 Installation Guide Uninstalling Management Server Component Individua
91. file Clone templates created before update or operation groups registered Disk Clone templates Owner Name Organization Name and Product Key on the Host Profile tab are not set up automatically So set them up after upgrade Recovery actions of HW Predictive alert events Note If you upgraded from SigmaSystemCenter 2 1 update 3 you need to check the following after the upgrade installation Recovery actions of HW Predictive alert events has been changed in SigmaSystemCenter 3 0 e Standard Policy VM Server VM Server Power save VM Server Predictive VM Server ESXi VM Server Hyper V VM Server Hyper V Predictive e Standard Policy e Standard Policy e Standard Policy e Standard Policy TST ees e Standard Policy If you use a policy made from these policy templates you need to make again policies from the following new policy templates or change recovery actions of HW Predictive alert events with the following contents 1 Inthe case of policy templates except Standard Policy VM Server ESXi Action settings that Event Handler Settings Name is Move all running VMs Server shutdown lt Before the change gt Machine status Set faulted status by an analysis of HW sensor conditions Part Installation of SigmaSystemCenter 93 3 Upgrading From Earlier Version 94 Notification E mail Event Log Action for VMS Move all running VMs on the VM server Hot Migration Failover Action for ma
92. first time and explains the product summary system design methods and operating environment SigmaSystemCeniter Installation Guide This manual is intended for system administrators who install upgrade or uninstall SigmaSystemCenter and explains how to SigmaSystemCenter Configuration Guide This manual is intended for system administrators who configure the whole system after installation and who operate and maintain the system after the configuration Actual operational flow is used to explain the process from the configuration after installation to the operating procedures This manual also explains the maintenance process SigmaSystemCenter Reference Guide This manual is intended for administrators of SigmaSystemCenter and is a supplement to SigmaSystemCenter Installation Guide and SigmaSystemCenter Configuration Guide SigmaSystemCenter Reference Guide consists of the following three documents SigmaSystemCenter Data Reference Guide This document describes the maintenance information in SigmaSystemCenter SigmaSystemCenter Caution Notes and Trouble Shooting Reference Guide This document describes cautions and the information about trouble shooting in SigmaSystemCenter SigmaSystemCenter Overview Reference Guide This document describes features and functionalities of SigmaSystemCenter Document Conventions In this manual information that needs attention and references are described as follows Note indicates caution notes
93. from SigmaSystemCenter 2 0 or 2 1 and the Administrator password is not dpmmgr warnings or malfunctions will occur when SigmaSystemCenter works with DPM Server Therefore change the Administrator password with the following procedure before upgrading Start the DPM Web Console 2 Select the management server in the tree view and select the Update Mode on the Change Access Mode of the management server 3 Select the Change Administrator Password on the Settings to change the password to dpmmgr 4 Select the management server in the tree view select the Browse Mode on the Change Access Mode of the management server 5 Launch the SigmaSystemCenter Web Console and switch to the Management view Click the Subsystem in the Management tree 7 Click Edit of DeploymentManager Windows Linux under Subsystem List 8 Select the Update Password check box to enter dommgr in the Password box Part Installation of SigmaSystemCenter 61 3 Upgrading From Earlier Version 3 2 10 62 9 Click OK The following registry is not succeeded while upgrading configure the setting again as necessary Registry key e For x86 OS HKEY_LOCAL_MACHINE SOFTWARE NEC PVM DPMProvider e For x64 OS HKEY_ LOCAL_MACHINE SOFTWARE Wow6432Node NEC PVM DPMProv ider Names of the values RebootTimeout ShutdownTimeout For registry values see Subsection 1 7 8 Timeout Time of Power Control Through DPM in SigmaSystemCent
94. g 130 For x64 operating systems ProgramFiles x86 InstallShield Installation Information 6C0B147E EC72 46B4 95B8 84CC8274C462 ProgramFiles x86 InstallShield Installation Information 6342F89D C2A1 480C B76D A9CDF25D1994 ProgramFiles x86 InstallShield Installation Information 13B6C6BA 1FD4 4B26 9E14 10321686FFD8 e NEC ESMPRO Manager installation folder ESMWEB wbserver webapps esmpro WEB INF service Default ProgramFiles x86 NEC SMM Export the following registries For x86 operating systems e HKEY_LOCAL_MACHINE SOFTWARE NEC ESMPROSetup e HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion Uninstall 6342F89D C2A1 480C B76D A9CDF25D 1994 For x64 operating systems HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node NEC ESMPROSetup e HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node Microsoft Windows CurrentVersion Uninstall 6342F89D C2A1 480C B76D A9CDF25D1994 Run collectm exe in the following folder and then collect the smlog folder generated by collectm exe Note You do not have to perform the following if collectm exe does not exist For x86 operating systems ProgramFiles NEC SMM ESMSM collectm Or ProgramFiles ESMPRO ESMSM collectm For x64 operating systems ProgramFiles x86 NEC SMM ESMSM collectm Or ProgramFiles x86 ESMPRO ESMSM collectm SigmaSystemCenter 3 2 Installation Guide Collecting Installer Related Logs 5 2 3 5 2 4 5 2 5 Collecting
95. g on what OS your managed machine is running the upgrade installation methods vary See the section for the upgrade installation according to your environment If you are using A Windows x86 x64 managed machine See Section 3 7 Upgrading on a Managed Machine Running Windows x86 x64 3 8 Upgrading on a Managed Machine Running Windows Server 2008 Server Core Windows Server 2012 Server Core Or Section 3 10 Upgrading DPM Client Automatically A Linux managed machine See Section 3 9 Upgrading on a Managed Machine Running Linux Or Section 3 10 Upgrading DPM Client Automatically A VMware ESX managed machine See Section 3 9 Upgrading on a Managed Machine Running Linux A Citrix XenServer managed machine See Section 3 9 Upgrading on a Managed Machine Running Linux A Microsoft Hyper V managed machine See Section 3 7 Upgrading on a Managed Machine Running Windows x86 x64 Or Section 3 10 Upgrading DPM Client Automatically SigmaSystemCenter 3 2 Installation Guide Upgrading the Managed Machine Component A virtual machine as a managed machine According to an OS on the virtual machine see Section 3 7 Upgrading on a Managed Machine Running Windows x86 x64 Or Section 3 9 Upgrading on a Managed Machine Running Linux To upgrade SigmaSystemCenter on the virtual machine automatically see Section 3 10 Upgrading DPM Client Automatically Part Installat
96. gement Server Components Individually 2 3 7 Configuring DPM Two screens to configure DPM Server appears if DPM Server has been selected in Subsection 2 3 2 Selecting Components Configure the required information to install DPM Server and click Next m SigmaSystemCenter Setup i l Configure DPM Server x Configure DPM Server Management Server s IP Address ANY DHCP Server Use A DHCP Server J Do notuse the TFTP service of DPM TFTP Root C Program Files x86 NEC DeploymentManager PXE Imag Do Not Use A DHCP Server Browse lt Back Next gt __ cancel Management Server s IP Address Specify the management server IP address Select either of the following items ANY All the LAN board will be used in DPM Server IP address configured on the LAN board in use A specific LAN board implemented on DPM Server will be used DHCP Server Specify whether the DHCP Server is used Use A DHCP Server Usually specify this to use all features of DPM This item is selected by default Do Not Use A DHCP Server Some features cannot be used For more details see Appendix B For Customers Who Cannot Easily Install a DHCP Server in DeploymentManager First Step Guide Do not use the TFTP service of DPM Select this item if you intend to use other TFTP services than DPM 1 TFTP Root Specify the path for the TFTP root The default value is
97. gent Install from EXPRESSBUILDER that is included in NEC Express series DPM Client Install with the procedure in Section 2 7 Installing to a Managed Machine Running Windows x86 x64 From the Installation Wizard or Section 2 8 Installing to a Managed Machine Running Windows x86 x64 Without Displaying Install Red Hat KVM Managed Machine NEC ESMPRO Agent Install from EXPRESSBUILDER that is included in NEC Express series DPM Client Install with the procedure in Section 2 10 Installing to a Managed Machine Running Linux A managed machine is a virtual machine NEC ESMPRO Agent Unnecessary to install DPM Client According to the OS of your virtual machine install with the procedure in Section 2 7 Installing to a Managed Machine Running Windows x86 x64 From the Installation Wizard Section 2 8 Installing to a Managed Machine Running Windows x86 x64 Without Displaying Installation Wizard or Section 2 10 Installing to a Managed Machine Running Linux SigmaSystemCenter 3 2 Installation Guide Installing to a Managed Machine Running Windows x86 x64 From the Installation Wizard 2 7 Installing to a Managed Machine Running Windows x86 x64 From the Installation Wizard You need to install DPM Client to your managed machine which is running Windows x86 x64 This section provides procedures to install DPM Client from
98. grade You should set up the followings 1 Creating a storage group for standby machines You should create a storage group for standby machines since SigmaSystemCenter 2 1 update 3 1 Run the following Navisphere CLI on the management server naviseccli h IP of SP storagegroup create gname Storage Group Name o 2 Collect storages from the Storage in the Resource view on the management server and apply the created storage group to SigmaSystemCenter Part Installation of SigmaSystemCenter 87 3 Upgrading From Earlier Version 88 2 Registering HBA and the path information of the standby machine HBA and the information of a standby machine are not inherited so you need to register them 1 Run the following command on the management server to review the path information of the standby machine ssc show diskarraypath Disk Array Name 2 Run the following command on the management server to register HBA and the path information of the standby machine ssc set hba Disk Array Name Disk Array Path WWPN wwnn WWNN 3 Set up HBA for the standby machine Register the HBA information to the standby machine on the Storage tab in the machine property setting in the Resource view If the setting file has been modified Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 3 1 update 1 you should review the following after completing the upgrade ins
99. he Installation Upgrade Installation ccceecceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeneeetieeeeneten 77 3 3 9 Completing the Installation Upgrade Installation eceeeceseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesneeeeeeens 79 3 4 Uninstalling Apache Tomcat 00 ccccceecccceeeenneeeeeeneeeeeeaaeeeeeeaaeeeeeeaaeeeseeaaeeeeeeaaeeeseeaaeeeseenaeeeeeeaas 80 3 5 After Upgrading Management Server CoOmponent c ccceececeeeeeeeeeeeeeeeseeeeeseaeeesaaeeeeneeeaas 81 3 5 1 If You Upgraded DPM Server ienn aoaeaaiaee aetnanet ae a aaa ane aaa EN eelaneesecevedaeevagheve aa aaaea 81 3 5 2 If You Installed DPM and SystemProvisioning on Different Machines in SigmaSystemCenter 2 1 OM Earleria a cvenges E eters estan ts thee E Wane ceded ees te tie N 81 3 5 3 If You Upgraded System Monitor Performance Monitoring Services cccccceeeeceeeeeeeeeeeeeeeeessteeeeees 82 3 5 4 If You Upgraded SystemProvisSioning cccceseccesseeeeeeeeeeeeeeeeeceeeeeeeeecaeeeeeeseeeeeeeseeseeeeeeeseaeeetieeeeeeees 82 3 5 5 If You Upgraded From SigmaSystemCenter 2 0 or Later eeeceeeeeeeneeeeeeeteneeeeeeeseaeeeeaeeseaeeeeaeeseeeseaeene 85 3 5 6 If You Upgraded From NEC ESMPRO Manager Ver 4 of SigmaSystemCenter 2 1 or Before 95 3 6 Upgrading the Managed Machine Component ccsceceeceeceeeeeeeaeeeeneeseeeesaesesaeeeeneeenaees 96 3 7 Upgrading on a Managed Machine Running Windows x86 X64
100. he following command from a command prompt to start the installer Installation DVD R ManagerSetup exe Part Installation of SigmaSystemCenter 67 3 Upgrading From Earlier Version 3 The installation wizard starts C SigmaSystemCenter Setup lol x Welcome to the SigmaSystemCenter Setup Wizard This wizard will guide you through the installation of SigmaSystemCenter It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Cancel Follow the direction of the wizard to install SigmaSystemCenter The wizard screens will appears as explained in the next subsections from Subsection 3 3 3 Selecting Components to 3 3 9 Completing the Installation Upgrade Installation 3 3 3 Selecting Components The screen to select components appears Select components to install and click Next If the current version s component is already installed the check box cannot be selected SigmaSystemCenter 3 2 Installation Guide 68 Upgrading the Management Server Components oO SigmaSystemCenter Setup J oj xj Choose Components B Choose which features of SigmaSystemCenter you want to install aly Check the components you want to install and uncheck the components you don t want to install Click Next to continue Select components to install
101. hese files as necessary before uninstallation Note The default installation path of SystemProvisioning is as follows Program Files x86 NEC PVM for x64 OS 4 2 2 Notes on Uninstalling from Windows Vista or Later or from Windows Server 2008 or Later If you launch the installer on Windows Vista or later or on Windows Server 2008 or later the User Account Control screen may appear In that case click Allow and continue the operation Part Installation of SigmaSystemCenter 109 4 Uninstalling SigmaSystemCenter 4 3 4 3 1 110 Uninstalling Management Server Component Individually This section provides procedures to uninstall the management server components individually from a management server To uninstall the unnecessary component s individually see the following subsections Beginning the Uninstallation Note End all the running applications before starting the uninstallation 1 Click Start menu click Control Panel and click Programs and Features 2 The Programs and Features screen appears Select SigmaSystemCenter and click Uninstall 3 SigmaSystemCenter Uninstallation Wizard starts with the following dialog SigmaSystemCenter Uninstall i oj x Welcome to the SigmaSystemCenter Uninstall Wizard This wizard will quide you through the uninstallation of SigmaSystemCenter Before starting the uninstallation make sure SigmaSystemCenter is not running Click
102. ing Do not add the program or port to the exception list when installing Succeed the information that exists when upgrading If this option is selected the previous information before the upgrade installation is succeeded To add the program or port to the exception list manually after the upgrade installation see Appendix A Networks and Protocols Add the program or port to the exception list and unblock the connection If this option is selected the program or port will be added to the exception list and the connection will be unblocked This option is selected by default Add the program or port to the exception list but do not unblock the connection If this option is selected the program or port will be added to the exception list but the connection is not unblocked Unblock the connection manually after the installation SigmaSystemCenter 3 2 Installation Guide Upgrading on a Managed Machine Running Windows x86 x64 3 7 4 Configuring DPM The screen to configure the DPM Client setting appears Configure the required information to install DPM Client and click Next Ol SigmaSystemCenter Setup a oj xj Configure DPH Client CN Configure DPM Client h as If you omit the IP address the DPM client service searches the Management server automatically but it might take some time Management Server s IP Address Cancel Management Server s IP Addres
103. ings on the Performance Monitor Tab in SigmaSystemCenter Configuration Guide e NEC ESMPRO Manager See Management Server in Appendix A Networks and Protocols If ports used by SigmaSystemCenter conflict with those used by related products e vCenter Server vCenter Server uses port 80 and port 443 which are default ports for TCP IP When it coexists with the SigmaSystemCenter management server or DPM Server the port 80 used by Internet Information Services IIS may conflict between them In this case change the port by using one of the following methods If you intend to change the http port for vCenter Server Install IIS and SigmaSystemCenter before installing vCenter Server During the vCenter Server installation change its port from port 80 to other port such as port 10080 If you intend to change the http port for IIS If you intend to install vCenter Server before installing IIS and SigmaSystemCenter perform the following procedure to change the IIS port from port 80 to other port such as port 10080 E g For IIS 7 5 1 From the Start menu point to Administrative Tools and then click Internet Information Services IIS Manager 2 Internet Information Services IIS Manager starts On the tree view click the target computer click Web Site and click the target Web site Then click Bindings and edit the http port e MasterScope Network Manager In case of conflict with the MasterScope Network Ma
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105. ion Sharing ICS service before the upgrade installation and specify to add programs or ports to the exception list of Windows Firewall from the installer the installer adds the programs or ports to the exception list SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Upgrade Installation 3 2 8 3 2 9 If you change to use Windows Firewall after upgrading SigmaSystemCenter add programs or ports to the exception list manually For the details see Appendix A Networks and Protocols Notes on Beginning the Upgrade Installation Before beginning the upgrade installation of SigmaSystemCenter end all applications and Web browsers Notes on Upgrading DPM Server Management Server for DPM During the upgrade installation from DeploymentManager 5 1 or earlier the setting of LAN board connectable to the remote Image Builder that was configured in the previous version will not be succeeded From DeploymentManager 5 2 or later the setting of LAN board connectable to the remote Image Builder can be configured from the IP Address located on the General tab in Details window of DPM Web Console In upgrading from SigmaSystemCenter 2 1 or earlier SigmaSystemCenter will use not the previous Administrator password but the password of deployment_user to work with DPM Server The default value of the deployment_users password is dpmmgr and the Administrator password is not succeeded When upgrading
106. ion of SigmaSystemCenter 97 3 Upgrading From Earlier Version 3 Upgrading on a Managed Machine Running Windows x86 x64 You need to upgrade DPM Client on your managed machine which is running Windows x86 x64 The following subsections describe the upgrade installation of DPM Client using the installation wizard Starting the installer AgentSetup exe without options or parameters the installer starts the installation wizard 3 7 1 Beginning the Installation Upgrade Installation 1 Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive 2 Enter the following command from a command prompt to start the installer Installation DVD R AgentSetup ex 3 The installation wizard starts Ol SigmaSystemCenter Setup iol x Welcome to the SigmaSystemCenter Setup Wizard This wizard will guide you through the installation of SigmaSystemCenter It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Cancel Follow the direction of the wizard to install SigmaSystemCenter The wizard screens will appear as explained in the next subsections from Subsection 3 7 2 Selecting the Component to 3 7 6 Completing the Upgrade Installation SigmaSystemCenter 3 2 Installation Guide 98 Upgrading on a Managed Machine Running Windows x86 x64
107. ites aini eh as etn eee is ee ed ee ee EA ee 57 3 2 2 Port COnfliCt it E E leaves den chen in E A iets 57 3 2 3 About End of Support of Windows Server 2003 as the Operating System for a Management ea stesso E E is a ce ah ec Sek at anh he A atin E E sind ME rd oe eaten eg 57 3 2 4 About End of Support of Windows Server 2008 as the Operating System for a Management SOIVE scented EN AE ana EE hit rian inne ars ete ees 58 3 2 5 Notes on Upgrading 2ccsescccieseccgendvece even se raava eav aa ea ius cons Aar eaa ova E apa eaa anaE AE a sveden ceased 58 3 2 6 Software You Need to Install on the Management Server Before Beginning the Upgrade InpStalllatiOnize hese ccvetissceavssttecetaseccthlcadeassellasethecchian AAT AA ATE 60 3 2 7 Notes About Setting of Windows Firewalll cccccccceseeeeeseeeeeeeeeeeseeeeeceeeeeeeseeeeeeeeseeeeeeeeeeseneeesneeeeeeens 60 3 2 8 Notes on Beginning the Upgrade Installation cc eeseeeeseeeeeeneeeeeeseeeeeeaneeeseaeeeeeenaeeeeseaeeeseneeeeeenaeeeeees 61 3 2 9 Notes on Upgrading DPM Server Management Server for DPM sccessceeeeeeeeeeeeeeeeeeeeeeeneeteeeeeneeen 61 3 2 10 Upgrade Notes for SySteMProviSiOning eeeceeeseeeeeeeeeeeeeeeeeeeeeeeeeeecaeeeeeeseeeeeeeeaeeseeeeeeeeeeeesieeeneeees 62 3 2 11 Notes on Upgrading in the Environment Where the HTTP Port in IIS is NOT Port 80 cceeeee 63 3 2 12 Notes on Upgrading SystemProvisioning and System Monitor Performance Monito
108. k drive letter is assigned Launch the installer on the DVD drive 1 2 1 SigmaSystemCenter Installation Modes The SigmaSystemCenter installer has two installation modes Individual Installation Uninstallation The mode to install uninstall SigmaSystemCenter by following the installer s wizard Installation Uninstallation can be executed by each individual component in this mode Collective Installation Uninstallation The mode to install uninstall SigmaSystemCenter from command line Collective Installation installs all the components stored on the SigmaSystemCenter 3 2 DVD R Specify options to change the installation information such as the installation location Windows Firewall etc Collective Uninstallation uninstalls all the components installed on your system Note Some components are not uninstalled during the Collective Uninstallation During the Collective Installation or Uninstallation the installer s wizard screens do not appear Part Installation of SigmaSystemCenter 1 SigmaSystemCenter Installation Overview 1 3 Configuration of SigmaSystemCenter 3 2 DVD R The SigmaSystemCenter installer and various software components are stored on the SigmaSystemCenter 3 2 DVD R as follows SigmaSystemCenier 3 2 DVD R ManagerSetup exe The installer for management server components ManagerSetup ini The configuration file for management server components
109. lick Server Roles in the left pane Select the Web Server IIS check box and click Next On the Introduction to Web Server IIS screen click Next BO Sie ONS On the Select Role Services screen select the Static Content check box the ASP NET check box IIS Management Console check box and IIS 6 Metabase Compatibility check box and then click Next SigmaSystemCenter 3 2 Installation Guide What You Should Know Before Installation 8 On the Confirm Installation Selections screen click Install 9 On the Installation Results screen click Close Note If Web Server IIS is already installed on your environment Install these all Static Content ASP NET IIS Management Console and IIS 6 Metabase Compatibility under Role Services on the Web Server IIS screen lt For Windows Server 2012 gt Note In Windows Server 2012 NET Framework 4 5 is installed by default So you do not need to install it separately Follow the procedure below to install DPM Server and SystemProvisioning Installation Procedure of Internet Information Services IIS and ASP NET 4 5 Launch Server Manager Click Dashboard in the left pain and then choose Add roles and features Add Roles and Features Wizard appears Click Next B O Nos Select installation type appears Select the Role based or feature based installation check box and then click Next a On the Select destination server screen choose the server and click Next
110. lick services that start with DeploymentManager for example DeploymentManager API Service and click Stop Stop all the services starting with DeploymentManager SigmaSystemCenter 3 2 Installation Guide Upgrading the Management Server Components Note If there is a service that you cannot stop perform the following procedure to stop the process of the service and stop the remaining services from the Services Snap in 1 Click the Start menu and click Run Enter taskmgr in the Open box and click OK to start Windows Task Manager 2 Select the Processes tab Click the process corresponding to the service you cannot stop see the following table and click End Process to end the process Service Name Process Name DeploymentManager API Service apiserv exe DeploymentManager Backup Restore Management bkressvc exe DeploymentManager Client Management cliwatch exe DeploymentManager client start clistart exe DeploymentManager Get Client Information depssvc exe DeploymentManager PXE Management pxesvc exe DeploymentManager PXE M tftp pxemtftp exe DeploymentManager Remote Update Service rupdssvc exe DeploymentManager Scenario Management snrwatch exe DeploymentManager Schedule Management schwatch exe DeploymentManager Transfer Management ftsvc exe 3 3 2 Beginning the Installation Upgrade installation 1 Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive 2 Enter t
111. llation Guide After Upgrading Management Server Components If no model is crated in the operation group before upgrade the machine type in the group is Physical after upgrade If you intend to use the machine as the VM or VM Server typed machine change its machine type You can change the machine type only when both of the following conditions are met e No model is created in the operation group e No active machine or pool machine is added to the operation group 3 5 6 If You Upgraded From NEC ESMPRO Manager Ver 4 of SigmaSystemCenter 2 1 or Before If you upgraded from NEC ESMPRO Manager Ver 4 of SigmaSystemCenter 2 1 or before execute Auto Registration on the NEC ESMPRO Manager Web GUI Note Only managed machines of DianaScope Manager will show up right after upgrade installation if DianaScope Manager was previously installed Following managed objects in Operation Window are not migrated to the NEC ESMPRO Manager Web GUI Maps Server icons representing NEC ESMPRO Agent Ver 4 0 or before Part Installation of SigmaSystemCenter 95 3 Upgrading From Earlier Version 3 6 Upgrading the Managed Machine 96 Component The following sections provide procedures to upgrade a managed machine component DPM Client corresponds to Client Service for DPM of the previous SigmaSystemCenter versions You do not need to upgrade NEC ESMPRO Agent with upgrading SigmaSystemCenter Dependin
112. lly 5 Select Instance screen appears Select the instance that was installed from the SigmaSystemCenter installer in the Instance to remove features from list Note If you have installed SigmaSystemCenter with the default SQL instance name the instance you need to remove is displayed as SSCCMDB and DPMDBI 6 Click Next Select Features screen appears Select the Database Engine Services of the instance selected in the step 5 Click Next Follow the instruction in the wizard to uninstall SQL Server 2012 Express 8 When the uninstallation process completed the Programs and Features screen appears again In addition if no other applications are using Microsoft SQL Server 2012 Express delete the following components from Programs and Features Note Some components related to the deleted components may be deleted automatically press F5 to update to the latest information Be sure to delete Microsoft SQL Server VSS Writer if no other applications are using it otherwise an error is displayed when starting up the server next time Microsoft SQL Server 2008 Setup Support Files Microsoft SQL Server 2012 Native Client Microsoft SQL Server 2012 Transact SQL ScriptDom Microsoft SQL Server 2012 Setup English Microsoft VSS Writer for SQL Server 2012 SQL Server Browser for SQL Server 2012 oe 0 G The uninstallation of SQL Server 2012 Express is now complete Part Installation of SigmaSystemCenter 1
113. lue to a Firewall exception is unnecessary From the Windows GUI click Tools and Port Settings on the AlertViewer 10 This value can be changed by either of the following procedures From Windows GUI click Report Settings on AlertViewer to open Alert Manager click Setting click Base Setting click Receive tab then click Configure button From Web GUI click TCP IP Report Settings on the AlertViewer 11 This value can be changed from the Environment of NEC ESMPRO Manager 12 A port which is unused and whose port number is the smallest within the range of the described ports will be used 13 This value can be changed only from NEC ESMPRO Manager Web GUI From Web GUI click Alert Receive Setting and click CIM Indication Setting Port Number on AlertViewer 14 If you want to change the port to communicate with a Web client see Changing the port number and W Coexistence with Tomcat in Chapter 6 After Installation in NEC ESMPRO Manager Installation Guide Managed Machine Item Protocol PortNumber Program Name Automatic Manual DeploymentManager ICMP Echo 2 ICMP DeploymentManager Automatic 4 for Windows Manual for Linux Backup Data UDP 26530 DeploymentManager DPM Client UDP 26529 Program Files Automatic Windows 2 x86 NEC Deployme gt TCP 26510 26511 ntManager_Client ru Automatic 26520 pdsvc exe TCP 26509 Program Files Automatic x86 NEC Deplo
114. n you intend upgrade from SigmaSystemCenter 3 1 or later Perform the following procedure to do so The following procedure assumes the case that the http port for Default Web Site is set to port 81 1 From the Start menu point to Administrative Tools and then click Internet Information Services IIS Manager to start Internet Information Services IIS Manager 2 Inthe tree view on the left expand the Machine Name node and then expand the Default Web Site node under the Sites node In the Actions pane on the right click Bindings under Edit Site The Site Bindings dialog box appears Select http and then click Edit The Edit Site Binding dialog box appears Change the port from 81 to 80 Upgrade your SigmaSystemCenter to SigmaSystemCenter 3 2 NO OP oa Change the http port from 80 to 81 using the same procedure 1 through 5 in the above The following describes about influences when upgrading without performing the procedure above and how to resolve the issues if upgraded from SigmaSystemCenter 2 0 to 3 2 Phenomenon SystemProvisioning upgrade may fail Solution Change the http port to 80 and then retry upgrade if upgraded from SigmaSystemCenter 2 1 to 3 2 The following two cases are possible according to your SigmaSystemCenter 2 1 update Part Installation of SigmaSystemCenter 63 3 Upgrading From Earlier Version Phenomenon 1 SystemProvisioning upgrade may fail Solution
115. nager port change the port on the MasterScope Network Manager side Part Installation of SigmaSystemCenter 2 Installing SigmaSystemCenter 10 For how to do it see the documentation of the MasterScope Network Manager products Software You Need to Install on the Management Server Before Starting the Installation There is software that you need to install before installing SigmaSystemCenter on your management server The management server requires the following software NET Framework 4 or NET Framework 4 5 Internet Information Services IIS ASP NET v4 0 or ASP NET v4 5 If you want to perform OS installation by disk duplication Linux or OS clear installation of DeploymentManager the machine on which you intend to install DPM Server requires the following software Java Runtime Environment JRE 32 bit 7 0 lt For Windows Server 2008 R2 gt Note NET Framework 4 is installed by the SigmaSystemCenter installer So you do not need to install it separately ASP NET v4 0 is automatically installed in the computer that Internet Information Services IIS is installed on when installing NET Framework 4 So you do not need to install it separately Follow the procedure below to install DPM Server and SystemProvisioning Installation Procedure of Internet Information Services IIS Launch Server Manager Right click Roles in the left pane and click Add Roles Add Roles Wizard appears C
116. nter 111 4 Uninstalling SigmaSystemCenter 4 3 3 112 Configuring SystemProvisioning If you select SystemProvisioning in the procedure described in Subsection 4 3 2 Selecting Components the Configure SystemProvisioning screen appears Configure the required information to uninstall SystemProvisioning and click Next SigmaSystemCenter Uninstall i Configure SystemProvisioning Configure SystemProvisioning 15 x Do you want to delete the following SystemProvisioning ports from the Windows Firewall exception list SystemProvisioning Web API Service Protocol TCP Port Number 26105 SystemProvisioning File Transfer Service Protocol TCP Port Number 26108 Delete it Do not delete it Do you want to delete the following SystemProvisioning ports from the Windows Firewall exception list SystemProvisioning Web API Service Protocol TCP Port Number 26105 SystemProvisioning File Transfer Service Protocol TCP Port Number 26108 Delete it Select one of the options whether you want to delete SystemProvisioning Web API Service Protocol TCP Port Number 26105 and SystemProvisioning File Transfer Service Protocol TCP Port Number 26108 from the Windows Firewall exception list or not SystemProvisioning Web API Service and SystemProvisioning File Transfer Service will be deleted from the Windows Firewall exception list This option is selected by d
117. on 3 11 Resource Pool in SigmaSystemCenter Overview Reference Guide and Subsection 1 3 About Standard Policy in SigmaSystemCenter Data Reference Guide About the VM Optimized Placement feature Note If SigmaSystemCenter has been upgraded from SigmaSystemCenter 3 0 or SigmaSystemCenter 3 0 update 1 you should review the followings after upgrade If you used the VM Placement Rule feature in SigmaSystemCenter 3 1 update 1 execute the following command after upgrade to validate the placement rule ssc vmop verify rule You cannot edit the VM VM EQ rule which is one of the placement rules set before upgrade before it has been validated Other operations except Edit are not affected If the placement rule before upgrade contains invalid rules except Loop invalid VM VM EQ rules are not inherited SigmaSystemCenter 3 2 Installation Guide After Upgrading Management Server Components For details of the invalid rule see Subsection 3 12 12 Setting VM VMS Pin Rule and VM VM EQ Rule Together in SigmaSystemCenter Overview Reference Guide About viewing and setting a template Note If SigmaSystemCenter is upgraded from SigmaSystemCenter 2 0 2 1 update 3 you should check the followings after upgrade e The Disk Clone template created before upgrade is displayed the OS type is Unknown in the basic information on the Resource view To show it properly set again on the Edit Template e For HW Pro
118. onents 3 3 9 Completing the Installation Upgrade Installation When all the selected components have been installed the installation complete screen appears If the restart prompt appears restart the system The management server components individual installation upgrade installation is now complete If uninstallation of Apache Tomcat is necessary see Section 3 4 Uninstalling Apache Tomcat See Section 3 5 After Upgrading Management Server Components to configure some more settings as needed Part Installation of SigmaSystemCenter 79 3 Upgrading From Earlier Version 3 4 Uninstalling Apache Tomcat DeploymentManager of SigmaSystemCenter 3 0 or later does not use Apache Tomcat Additionally the Apache Tomcat that was used in the previous DeploymentManager version will not be deleted during the upgrade installation from SigmaSystemCenter 2 0 or 2 1 If the uninstallation of Apache Tomcat is necessary perform the procedure described in this section Check the following two registries 1 The registry to check is different according to the OS architecture e For x86 OS HKEY_LOCAL_MACHINE SOFTWARE Apache Software Foundation Tomcat 6 0 For x64 OS HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node Apache Software Foundation Tomcat 6 0 2 The registry to check is different according to the OS architecture e For x86 OS HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion Uninstall Apache Tomcat
119. or more and 30 characters or less Password check Type the same password as one you entered in Password for the purpose of confirmation Specify which SQL Server to be installed Specify SQL Server to be installed This item can be selected if the Build a database on other machine check box is not selected SQL Server 2012 x64 Installs SQL Server 2012 Express for x64 architecture on the local machine This item is selected by default The installation folder is ProgramFiles Microsoft SQL Server and cannot be changed SQL Server 2012 x86 Installs SQL Server 2012 Express for x86 architecture on the local machine The installation folder is ProgramFiles x86 Microsoft SQL Server and cannot be changed Part Installation of SigmaSystemCenter 29 2 Installing SigmaSystemCenter 2 3 8 30 Starting the Installation The confirmation dialog box appears before starting installation of the selected components Click Install to start the installation oO SigmaSystemCenter Setup j Oo x Install SigmaSystemCenter M Start the installation of SigmaSystemCenter ay Click Install to start the installation of SigmaSystemCenter lt Back Cancel If NET Framework 4 Windows Installer 4 5 SQL Server 2012 Express and or DPM Server have has been selected If restart is necessary after installation of NET Framework 4 Windows Installer 4 5 SQL Server
120. ot succeeded See Subsection 3 5 5 If You Upgraded From SigmaSystemCenter 2 0 or Later to configure the settings again If You Upgraded From SigmaSystemCenter 2 0 or Later If upgraded from SigmaSystemCenter 2 0 or later confirm the following settings after the upgrade installation About SQL Server Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 3 1 update 1 you should review the following after completing upgrade installation e SigmaSystemCenter 3 2 and its subsequent releases do not support SQL Server 2005 and SQL Server 2008 So note the following when upgrading your SigmaSystemCenter If you used SQL Server 2005 or SQL Server 2008 before upgrade manually upgrade the existing SQL Server instance to SQL Server 2008 R2 or SQL Server 2012 after completing installation upgrade of all components Part Installation of SigmaSystemCenter 85 3 Upgrading From Earlier Version 86 e SigmaSystemCenter 3 2 installs SQL Server 2012 Service Pack 1 Express lt lf upgraded from SigmaSystemCenter 3 0 through 3 1 gt SigmaSystemCenter keeps using the SQL instance that was used in the previous version To upgrade the existing SQL Server 2008 R2 instance to SQL Server 2012 complete the upgrade installation of all the components beforehand and execute upgrading of the SQL Server manually lt lf upgraded from SigmaSystemCenter 3 1 update 1 gt Service Pack
121. otocol Port Program Name Automatic Number Manual Internal Processing TCP 26500 3 Program Files Automatic with Web Service x86 NEC Deployment IIS Manager apiserv exe Connection to Web HTTP 80 Windows system32 svc_ Manual Console host exe The path is different depending on the OS environment Connection to DPM HTTP 80 Windows system32 svc_ Manual Command Line host exe The path is different depending on the OS environment Connection to TCP 26508 Program Files Automatic Image Builder x86 NEC Deployment Remote Console Manager ftsvc exe SystemProvisioning SystemProvisioning TCP 26102 Program Files Automatic x86 NEC PVM bin PV MServiceProc exe SystemProvisioning TCP 26150 4 Program Files Manual x86 NEC PVM bin PV MServiceProc exe SystemProvisioning TCP 26105 Program Files Automatic Web API Service x86 NEC PVM bin PV MServiceProc exe SystemProvisioning TCP 26108 Program Files Automatic File Transfer x86 NEC PVM bin PV Service MServiceProc exe ICMP Echo Reply ICMP Program Files Manual x86 NEC PVM bin PV MServiceProc exe SNMP Trap Service UDP 162 WINDOWS System32 s_ Automatic nmptrap exe 5 System Monitor System Monitor TCP 26200 Program Files Automatic Performance Performance x86 NEC SystemMonit Monitoring Services Monitoring Services orPerformance bin rm_pf mservice exe NEC ESMPRO NEC E
122. out using the installation wizard is now completed Part Installation of SigmaSystemCenter 49 2 Installing SigmaSystemCenter 2 9 Installing to a Managed Machine Running Windows Server 2008 Server Core Windows Server 2012 Server Core The following subsection describes the installation of DPM Client to a managed machine running Windows Server 2008 Server Core or Windows Server 2012 Server Core The SigmaSystemCenter installer does not support managed machines of Windows Server 2008 Server Core and Windows Server 2012 Server Core so if you want to install DPM Client to a managed machine running Windows Server 2008 Server Core or Windows Server 2012 Server Core you need to install DPM Client from the SigmaSystemCenter 3 2 DVD R individually 2 9 1 Beginning the Installation 1 Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive Enter the following command from a command prompt to open the DeploymentManager Setup dialog box Installation DVD R DPM Launch exe The DeploymentManager Setup dialog box appears Click the DPM Client The Confirmation dialog box of installing DPM Client appears Click Yes on Pw The Enter IP Address wizard appears Enter the IP address of DPM Server in the IP address box Click Next Note If you omit the IP address the DPM client service searches the management server automatically but it might take some time 7 When the installation process is completed the InstallShi
123. ows Server 2008 Server Core or Windows Server 2012 Server Core see Section 3 3 Upgrading the DPM Client in DeploymentManager Installation Guide Part Installation of SigmaSystemCenter 103 3 Upgrading From Earlier Version 3 9 Upgrading on a Managed Machine 104 Running Linux You need to upgrade DPM Client on your managed machine which is running Linux The SigmaSystemCenter installer does not support Linux managed machines so if you want to upgrade DPM Client on a Linux managed machine you need to upgrade DPM Client from the SigmaSystemCenter 3 2 DVD R The upgrading procedure is the same as the installing procedure see Section 2 10 Installing to a Managed Machine Running Linux SigmaSystemCenter 3 2 Installation Guide Upgrading DPM Client Automatically 3 10 Upgrading DPM Client Automatically If the OS of your managed machine is Windows or Linux and if DPM Ver 4 0 or later is installed on the machine you can upgrade DPM Client automatically by a functionality of DPM Perform the following steps to upgrade automatically Note For notes on automatic upgrade of DPM Client see Subsection 3 3 1 Automatically Upgrading the DPM Client in DeploymentManager Installation Guide Launch the DPM Web Console 2 Click Management on the title bar to switch to the Management view 3 Click the DPM Server located on the tree view or located under Management Function List displayed on the Main Window B
124. procedures to install or upgrade the management server components Starting the installer ManagerSetup exe without options or parameters the installation wizard starts The following components are upgraded during the installation NEC ESMPRO Manager DPM Server System Monitor Performance Monitoring Services SystemProvisioning 3 3 1 Stopping the Services of DPM In some cases services must be stopped before upgrade installation Perform the following procedures according to your environment 66 Apache Tomcat service If you are upgrading from SigmaSystemCenter 2 0 or 2 1 and if Tomcat is installed in your environment stop the Apache Tomcat service DPM services If you want to upgrade SigmaSystemCenter 2 0 or 2 1 in the environment where management server for DPM that corresponds to DPM Server in SigmaSystemCenter 3 0 or later is installed on a server which is different from the server on which database DPM instance is installed you need to stop the services of Management Server for DPM before upgrading Perform the following Procedure to stop Management Server for DPM services to stop the services of Management Server for DPM lt Procedure to stop Management Server for DPM services gt 1 Click the Start menu and click Control Panel From Control Panel double click Administrative Tools From Administrative Tools double click Services to start the Services Snap in 2 From Services c
125. ption is not specified the installation wizard will start In this case continue the individual installation or click Cancel and execute the collective installation again The installation of DPM Client starts This takes several minutes to complete The installer ends with the end code on the subsequent table The installer records the installer log and the end code in the following file SigmaSystemCenter 3 2 Installation Guide Installing to a Managed Machine Running Windows x86 x64 Without Displaying Installation Wizard e If you are using Windows 2000 Windows XP or Windows Server 2003 USERPROFILE Local Settings Application Data SSC SetupProvisioning log e If you are using Windows Vista or later Windows Server 2008 or later USERPROFILE AppData Local SSC SetupProvisioning log Note You can refer to the log with the following procedure 1 Move the current directory on the Command Prompt window cd SUSERPROFILE Local Settings Application Data SSCc or cd USERPROFILE AppData Local SSC 2 Open a log file with Notepad notepad SetupProvisioning log End code Component to be installed Order Success 0 Restart unnecessary Error 1 32 Restart unnecessary Error 2 1 Restart unnecessary DPM Client 1 1 If you specified the option incorrectly 2 If the installation of the component failed The managed machine component installation with
126. r System Monitor Performance Monitoring Services and SystemProvisioning The folder path length must be 80 alphanumeric characters or less The default is ProgramFiles x86 NEC If NEC ESMPRO Manager is to be installed do not specify a folder path including Unicode unique characters If DPM Server is to be installed specify an absolute path that consists of alphanumeric characters spaces and symbols except the following characters lt gt Note In x64 operating systems you cannot specify ProgramFiles as an installation folder 2 3 4 Configuring SQL Server Information The screen to configure SQL Server information appears if any of the following components has been selected in Subsection 2 3 2 Selecting Components System Monitor Performance Monitoring Services or SystemProvisioning The screen displayed here will be different according to the selection of SQL Server 2012 Express in Subsection 2 3 2 Selecting Components Configure the information of SQL Server to be used by System Monitor Performance Monitoring Services and or SystemProvisioning and click Next Note To switch between the Install SQL Server 2012 Express screen and the Use the existing SQL Server 2008 R2 or 2012 instance screen return to the process of Subsection 2 3 2 Selecting Components and select clear the SQL Server 2012 Express check box Part Installation of SigmaSystemCenter 21 2 Ins
127. rd Starting the installer with installation options and parameters the installer installs DPM Client without using the wizard 2 8 1 Beginning the Installation Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive 2 Enter the following command from a command prompt to start the installer Installation DVD R AgentSetup exe S FIREWALL x DPMSERVERIP XxXxX XXX XXX XXX D InstallPath E g D AgentSetup exe S FIREWALL 1 DPMSERVERIP 192 168 1 1 D C Program Files x86 NEC Note Do not include a double quotation into the path for the D option Correct D C Program Files x86 NEC Incorrect D C Program Files x86 NEC The D option must be the last option on the command line Just after executing AgentSetup exe S lt other options gt from a command prompt the prompt appears on the command prompt window This looks as if installation has completed If you want to suppress a command prompt until installation has completed execute cmd c AgentSetup exe S lt other options gt from a command prompt If you want to upgrade contact your service representative Part Installation of SigmaSystemCenter 47 2 Installing SigmaSystemCenter 48 Option Description IS Indicates to install component s collectively FIREWALL Specifies the Windows Firewall setting regarding DPM Client Specify one of the following values in X
128. re the conversion OR An error occurred by the conversion of the database Cause 3 This message is displayed when an internal process error is generated in the process of conversion from the configuration database of before the conversion to the new configuration database Message 4 A timeout occurred by the conversion of the database Please restore backup data before the conversion Cause 4 This message is displayed when a timeout error occurs during the internal processing of converting the previous configuration database to a new one Solution If these messages are displayed contact your service representative Error Messages During Installation Uninstallation of NEC ESMPRO Manager Phenomenon Depending on your operating system the following message may appear when installing or uninstalling NEC ESMPRO Manager Message Windows Explorer has stopped working Cause This issue is caused by the compatibility problem between NEC ESMPRO Manager and the installation software Part Installation of SigmaSystemCenter 125 5 Troubleshooting Solution The installation uninstallation successfully completed without influence on the system 5 1 3 Error Message After the Uninstallation of NEC ESMPRO Manager Phenomenon After the uninstallation of NEC ESMPRO Manager the following error message might appear during the first restart of the machine Message setup exe Make sur
129. ring SOIVICES E PE SE E E AE A Slee dbibatied lobed tiled Gevilen lt iibe deencehe ceeds 65 3 2 13 Notes on Installing on Windows Vista or Later or on Windows Server 2008 or Late c ceceees 65 3 2 14 If You Set up the Configuration Database of SystemProvisioning on a Remote SQL ecceeeeeeeees 65 3 2 15 Notes on Upgrading in Management Server cceeeeeeeeeeeeeeeeneeeeeeeeeeeeeaeeteaeeseaeeseaeeeeaeeseaeeseaeeseeeseaeeted 65 3 3 Upgrading the Management Server Component cceececeeeeeeeeeeeeneeseeeeeseaeeesaaeeseneeeeaees 66 3 3 1 Stopping the Services of DPM 2 suis as Redicerde deed genie aided aaea aederienele aes 66 3 3 2 Beginning the Installation Upgrade Installation eee eeeeeeeeeeeeeeeeneeeeeeneeeeeeneeeeeenaeeeeneaaeeeeeneeeeeenaeeeenes 67 3 3 3 sel cting Components ncinsetieln Mate e aie a a nlite ania leaded 68 3 3 4 Specifying the Installation Destination Folder ecceecceceeeeeeeeeseeeeeeeeeeeeeeeeeeseeeeeeeeseeeeeeeeeeseneeeseeeeneeens 70 3 3 5 Configuring SQL Server Information c cccecceeeceseeeeeeeeeeeeeeeeeeeeneeeeeeeecaeeeeeesaeeseeeeseeseeeeseeeeeeesieeeeeeees 71 3 3 6 Specifying Windows Firewall Setting cccceeeccesseeeeeeeeeeeeeeeeeeseeeeeeeeeseaeeeeeeseeeeeeeseeseeeeseeseneeesieeseneeens 74 3 3 7 Configuring NEC ESMPRO Managet ccccceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeecaaeeseeeeeaeeseaeeenaeeseaeeeseeeeeeesieeeeeeees 76 3 3 8 Starting t
130. roller SigmaSystemCenter uses SQL Server as a database Microsoft does not recommend installing SQL Server on a domain controller so we do not recommend that you make a SigmaSystemCenter management server a domain controller For more information click the following URLs SQL Server 2008 R2 http msdn microsoft com en us library ms143506 v sql 105 SQL Server 2012 http msdn microsoft com en us library ms143506 v sql 110 SigmaSystemCenter 3 2 Installation Guide Installing Management Server Components 2 2 Installing Management Server Components The following sections provide procedures to install the management server components For installing the management server components individually see Section 2 3 Installing Management Server Components Individually For installing the management server components collectively see Section 2 4 Installing Management Server Component Collectively You may need to configure some more settings after installing all the management server components After completing the installation of all the components see Section 2 5 After Installing Management Server Components to configure the settings as needed Part Installation of SigmaSystemCenter 17 2 Installing SigmaSystemCenter 2 3 Installing Management Server Components Individually This section provides procedures to install the management server components individually on a management server Star
131. ronment are already installed glibc i686 rpm t1 t2 t1 Numbers are inserted in A version number and a release number t2 Be aware that some necessary packages will not be installed if nodeps the option that ignores the dependence relationship of the packages is specified when installing the library Run the following command through the command prompt to confirm the installed library Then the library information is displayed find name library name Part Installation of SigmaSystemCenter 51 2 Installing SigmaSystemCenter 52 E g find name libpthread so 0 or find name libpthread The asterisk acts as a wild card In this example the library has already installed if the result of running this command includes the information below lib libpthread so 0 Also depending on the environment you need to prepare for the installation of DPM Client Perform the following procedures according to your environment To use OS installation by disk duplication of DPM for Red Hat Enterprise Linux 6 or later the following libraries are required e libc so t e Id linux so t e libcrypt so t e libfreebl3 so t Numbers are inserted in Apart from the above if the managed machine environment is based on x64 OS architecture the following packages are required except for one case when Compatibility libraries which make the x86 OS modules work in an x6
132. s lt gt si When performing OS installation by disk duplication specify the drive that is not affected by reassignment of the drive letter as an installation destination we recommend drive C Part I Installation of SigmaSystemCenter 43 2 Installing SigmaSystemCenter Specifying Windows Firewall Setting The screen to specify Windows Firewall setting appears Select the Windows Firewall setting and click Next Ol SigmaSystemCenter Setup Specify the Windows Firewall setting Specify the Windows Firewall setting im Do nothing Do not add the program or port to the exceptions list when installing Succeed the information that exists when upgrading Add the program or port to the exceptions list and unblock the connection Add the program or port to the exceptions list but do not unblock the connection lt Back Cancel Do nothing Do not add the program or port to the exceptions list when installing Succeed the information that exists when upgrading If this option is selected the program or port will not be added to the exception list when installing Add the program or port to the exception list manually after the installation For details see Appendix A Networks and Protocols Add the program or port to the exceptions list and unblock the connection Add the program or port to the exceptions list but do not unblock the connection
133. s 126 5 1 5 Fails to Launch the Web Console After Installation on the Management Servel ccsceeeeeeteeeeeeees 127 5 6 SOL Server Installation Faer eae e e a E ee e a o a vaadshedespuade A ae aaa e a aE aa aatis 128 5 2 Collecting Installer Related LogS c cccceceeesceceeeeeeeeeeeeaeeeeeeeeeeeeeeaeseeaaeseeeeeseaeeesaeeseaeesenetess 129 5 2 1 Collecting SigmaSystemCenter Installer LOQS eccccesceeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeesaeeseeeeseeeeeeeeeneeeeeeees 129 5 2 2 Collecting NEC ESMPRO Manager LOQS ccscceeseeeeeeeeeeeeeeneeeeneeeeaeeeeaeeeseeeeaeeesieeeeeeeseeeeeeeseeeeeeess 129 5 2 3 Collecting DeploymentManager LOGS scceeeceeeeeeeeeeeeeeeeeeeeeeaeeeeaeeeeaeeeeaeeesaeeseaeeeeeeeeaeeeeeeseeeeeeeeeeeees 131 5 2 4 Collecting System Monitor Performance Monitoring Services LOGS ccceeseeeeeeeeeeeeteneeeeeeeseeeeeaeete 131 5 2 5 Collecting SysteMProvisioning LOGS cesceeeeeeceneeeeeeeteneeeeeeeceaeeeeaeeseaeeseaeeseaeeseaeeseaeeseaeeteaeeseaeeseneeeeatenes 131 Appendix A Networks and Protocols ccceccesseseeeeeseeneeeeesseneeeeusseneeeeesseseeeneesesneenennes 135 Management Server s c ccsieath atin titel Aint Gees ranhs ai tiie etal aie 135 Managed Machines cect con eekd aha a a E a E eee E eek med ee anda be AE 138 OUCIS E etc totes enti te ec aed E eed ened gd See ei tes 141 Appendix B Revision FIStOly siccss se sece coc ces seek cece ves esas eee denasvacdac dasa seancs c
134. s Specify the IP address of the management server where DPM Server is installed If you omit the IP address the DPM client service searches the management server automatically but it might take some time Part I Installation of SigmaSystemCenter 101 3 Upgrading From Earlier Version 3 7 5 Starting the Upgrade Installation The confirmation dialog box appears before starting the upgrade installation of the selected component Click Install to start the upgrade installation CL SigmaSystemCenter Setup Install SigmaS ystemCenter Start the installation of SigmaSystemCenter 3 7 6 Completing the Upgrade Installation When the selected component has been installed the installation complete screen appears The upgrade installation of the managed machine component with the wizard is now complete SigmaSystemCenter 3 2 Installation Guide 102 Upgrading on a Managed Machine Running Windows Server 2008 Server Core Windows Server 2012 Server Core 3 8 Upgrading on a Managed Machine Running Windows Server 2008 Server Core Windows Server 2012 Server Core You need to upgrade DPM Client on your managed machine which is running Windows Server 2008 Server Core or Windows Server 2012 Server Core The SigmaSystemCenter installer does not support managed machines running Windows Server 2008 Server Core and Windows Server 2012 Server Core so if you want to upgrade DPM Client on a managed machine running Wind
135. seaeeeeaees 5 1 3 Configuration of SigmaSystemCenter 3 2 DVD R cccscceeeceeeeeeeeeeeeeeeeeseeeeeseaeeesaeeeeeeseeneess 6 2 Installing SigmaSystemCentel ccccccccssseseeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeseseeeeeeeeeeeeeseneeeeeneees 7 2 1 What You Should Know Before Installation ccccecceesceeeeeeeeeeeeeeaeeeeeeeseeeeeseaeeesaesseeeeesaees 8 221s PIEPEQUISIIOS tordan r eieaa eect oy aa rete aa a est cbengetues lt a ea aana aD EANA aE aN SE TEE LN ES 8 2 2 dolni o EREE EAEE ATETEA TETE TTE 8 2 1 3 Software You Need to Install on the Management Server Before Starting the Installation 10 2 1 4 Setting Up DHCP Server t vts ec at e cir estnd nan al iin aurea ER EE E E Ea E E a ret 12 2 1 5 Notes About Setting of Windows Firewall ccccceesceeeeeeeeeeeeeeeeeeeeeeeeeaeeesaeeseaeeeseeseeeeseeeeeeeseeeeeeess 12 2 1 6 Notes on Beginning the Installation ccceseececeseceeeeeeeeeeeseneeeeseceneneeesenseeeneesenseseseeeeseseeseeesseneesenenes 12 2 1 7 Notes on Installing to Windows Vista or Later and to Windows Server 2008 or Later c ssceeeeees 12 2 1 8 Notes on Setting NEC ESMPRO Manager User Group ccceeeeeeeeeeeeneeeeneeeeaeeeeaeeeeeeeeeeeeeeeeeeeeeeess 12 2 1 9 Notes on Installing DPM Servet eeeeccesesceeeseeeeneeceaeeeeseeeeaeeseaeeseaeeceaeeseaeeseaeeseaeeseaeeseaeeseaaeseaeeseaeeseaeeees 13 2 1 10 If You Use a SQL Server Other Than the SQL Server 2012 ExpreSs cc
136. st of Windows Firewall from the SigmaSystemCenter installation wizard Automatic The programs and ports that can be registered from the SigmaSystemCenter installer Manual SigmaSystemCenter installer The programs and ports that cannot be registered from the Reference For the detailed information including connection targets directions and feature overviews see Appendix A Network Ports and Protocols in SigmaSystemCenter Data Reference Guide Note If you are using an x86 operating system substitute Program Files NEC for Program Files x86 NEC Management Server Item Protocol Port Program Name Automatic Number Manual DeploymentManager DPM Server UDP 69 Program Files Automatic on Windows x86 NEC Deployment Manager pxemitftp exe UDP 4011 Program Files Automatic x86 NEC Deployment Manager pxesvc exe UDP 67 Program Files Automatic x86 NEC Deployment Manager pxesvc exe TCP 26504 Program Files Automatic x86 NEC Deployment Manager depssvc exe TCP 26503 Program Files Automatic 26501 x86 NEC Deployment 26502 Manager bkressvc exe TCP 26508 Program Files Automatic x86 NEC Deployment Manager ftsvc exe TCP 26506 Program Files Automatic 26507 x86 NEC Deployment Manager rupdssvc exe TCP 26505 2 Program Files Automatic x86 NEC Deployment Manager pxesvc exe 135 Appendix A Networks and Protocols Item Pr
137. stance name as already existing instances is specified in Instance Name on this screen the new SQL instance will not be installed if SQL Server 2012 Express has not been selected oO SigmaSystemCenter Setup oj x Configure the information of SQL Server CIN Configure the information of SQL Server that SigmaSystemCenter use h Use the existing SQL Server 2008 R2 or 2012 instance Instance Name SSCCMDB Part Installation of SigmaSystemCenter 73 3 Upgrading From Earlier Version 3 3 6 74 Use the existing SQL Server 2008 R2 Creates the database on the existing instance On or 2012 instance this screen the following items can be specified If SQL Server 2012 Express has not been selected in Subsection 3 3 3 Selecting Components this screen appears Instance Name Specify the SQL instance name The instance name length must be 16 characters or less The default is SSCCMDB Note When upgrading from SigmaSystemCenter 2 0 or later specify the SQL instance name that was used before the upgrade installation If an instance name specified on this screen with Use the existing SQL Server 2008 R2 or 2012 instance selected does not exist the message The instance does not exist will appear when Next is clicked Provide the correct instance name Specifying Windows Firewall Setting The screen to configure Windows Firewall setting appears if any of the following
138. stemProvisioning and System Monitor Performance Monitoring Services ensure that the services of the SQL instance used by SystemProvisioning and System Monitor Performance Monitoring Services have been started Click Start Control Panel Administrative Tools and then Services On the Services window ensure the following service is started If not start the service SQL Server SSCCMDB If you changed the instance name from the default SSCCMDB the service name is displayed as SQL Server Instance name Notes on Installing on Windows Vista or Later or on Windows Server 2008 or Later If you launch the installer on Windows Vista or later or on Windows Server 2008 or later the User Account Control screen may appear In that case click Allow and continue the operation If You Set up the Configuration Database of SystemProvisioning on a Remote SQL If the configuration database of SystemProvisioning is set up on a remote SQL configure the setting so that the configuration database can connect to the remote SQL using Windows Authentication before upgrading Notes on Upgrading in Management Server You cannot make a SigmaSystemCenter management server a domain controller For details see Subsection 2 1 12 Notes on Installing in Management Server Part Installation of SigmaSystemCenter 65 3 Upgrading From Earlier Version 3 3 Upgrading the Management Server Components This section provides the
139. tallation The following files are overwritten by the initial files of SigmaSystemCenter 3 2 during the upgrade installation The files before the upgrade installation are stored in the backup folder under the SystemProvisioning installation folder If the files have been modified in any version of SigmaSystemCenter 2 0 through SigmaSystemCenter 3 1 update 1 modify the files again manually after the upgrade installation In the SystemProvisioning installation folder The default installation path is Program Files NEC PVM for x86 operating systems Program Files x86 NEC PVM for x64 operating systems SigmaSystemCenter 3 2 Installation Guide After Upgrading Management Server Components Note If you want to reuse PVMServiceProc exe config in the backup folder you must add the following entry to the file lt runtime gt lt legacyCorruptedStateExceptionsPolicy enabled true gt lt runtime gt The files which should be modified differ depending on what version of SigmaSystemCenter is before upgrade installation The following shows files which requires to be modified per each version of SigmaSystemCenter lt lf upgraded from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 2 1 update 3 gt bin PVMServiceProc exe config e bin pvmutl exe config bin ssc exe config bin ManagementServer config bin EsmEvents xml bin EventFormattor xml e Provisioning
140. talling SigmaSystemCenter If SQL Server 2012 Express has been selected Ol SigmaSystemCenter Setup oj x Configure the information of SQL Server 4 Configure the information of SQL Server that SigmaSystemCenter use as a Install SQL Server 2012 Express Instance Name SSCCMDB Destination Folder C Program Files Microsoft SQL Server Browse Database Destination Folder C Program Files Microsoft SQL Server Browse Specify which SQL Server to be installed SQL Server 2012 x64 SQL Server 2012 x86 Install SQL Server 2012 Express Installs the new instance of SQL Server 2012 Express on a local machine On this screen the following items can be specified Installation will be executed in Windows Authentication Mode If SQL Server 2012 Express has been selected in Subsection 2 3 2 Selecting Components this screen appears Specify the SQL instance name The instance name length must be 16 characters or less The default value is SSCCMDB Instance Name Destination Folder Specify the installation destination folder path of SQL Server The folder path length must be 57 or less The default value is ProgramFiles Microsoft SQL Server If SQL Server 2012 x86 is selected on x64 OS the default value will be ProgramFiles x86 Microsoft SQL Server SigmaSystemCenter 3 2 Installation Guide 22 Installing Management Server Components Individually
141. tart the upgrade installation Part Installation of SigmaSystemCenter 77 3 Upgrading From Earlier Version 78 O SigmaSystemCenter Setup S fm x Install SigmaSystemCenter mh Start the installation of SigmaSystemCenter Click Install to start the installation of SigmaSystemCenter lt Back Cancel When NET Framework 4 and or Windows Installer 4 5 have has been selected If restart is necessary after installation of NET Framework 4 and or Windows Installer 4 5 the restart prompt will appears If Yes is clicked the system will be restarted automatically If No is clicked the installer will finish so restart the system manually Ensure that the system has been restarted before you retry the installation of the other componenis After restart of the system stop the DPM services by following the procedure in Subsection 3 3 1 Stopping the Services of DPM and then perform the procedure described in Subsection 3 3 2 Beginning the Installation Upgrade Installation again to complete installation of the other selected components if NEC ESMPRO Manager has been selected The following message may appear after the installation This program might not have installed correctly In such case click This program installed correctly or Cancel to close the dialog because the installation completed successfully SigmaSystemCenter 3 2 Installation Guide Upgrading the Management Server Comp
142. temCenter Installer ccesceceeeeeceeeeeeeeeeeeeeceeeeseaeeeeaeeseeeeeseaeeesaeeeeeeeeaees 1 3 Configuration of SigmaSystemCenter 3 2 DVD R sssesssseesseeseessrsssrsrrnnrrrrsrrrerensrrnens 1 SigmaSystemCenter Installation Overview 1 1 Document Overview This document describes how to install upgrade and uninstall SigmaSystemCenter Refer to the following sections in this chapter to know brief outline of the SigmaSystemCenter installer s functionality Refer to Chapter 2 Installing SigmaSystemCenter for the new installation of SigmaSystemCenter 3 2 If SigmaSystemCenter 3 1 or earlier version is already installed to your environment and if you want to upgrade the product of earlier version to SigmaSystemCenter 3 2 refer to Chapter 3 Upgrading From Earlier Version for upgrading Refer to Chapter 4 Uninstalling SigmaSystemCenter for the uninstallation of SigmaSystemCenter 3 2 SigmaSystemCenter 3 2 Installation Guide SigmaSystemCenter Installer 1 2 SigmaSystemCeniter Installer The SigmaSystemCenter installer installs and uninstalls the components of SigmaSystemCenter The installer installs and uninstalls the management server components on a SigmaSystemCenter management server and the managed machine components on a SigmaSystemCenter managed machine Uninstallation can be executed from Programs and Features Note The installer cannot be launched on the drive to which a UNC path or a networ
143. the Host Setting after upgrade installation Before beginning upgrade installation perform the following procedure to confirm the setting 1 To check the information of SP that is connected to each HBA use getall sg command which is a naviseccli command gt naviseccli getall sg Reference For details of the command see the Navisphere manual 2 Click an icon of the operation group on the Operations view and click the Host Name under Host List to display details of the host on the main window 3 Click the Property on the Configuration menu and select the Storage tab Confirm that SP names and SP port numbers of disk volumes on the Storage List correspond with the information of SP connected to HBA Part Installation of SigmaSystemCenter 59 3 Upgrading From Earlier Version 3 2 6 3 2 7 60 If you execute upgrade installation with configuring the different SP information disk volume on the host the disk volume will not be set in the host settings In that case reconfigure the disk volume after the upgrade installation For the settings of a disk volume see Subsection 4 9 3 Configuring Settings on the Storage Tab in SigmaSystemCenter Configuration Guide If you upgrade the managed virtual machine server to ESXi If you upgrade the managed virtual machine server to ESXi refer to Subsection 1 4 1 Upgrade of the Virtual Machine Server to ESXi 5 0 or Later in SigmaSystemCenter Caution Notes an
144. the installation wizard Starting the installer AgentSetup exe without options or parameters the installation wizard starts 2 7 1 Beginning the Installation 1 Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive 2 Enter the following command from a command prompt to start the installer Installation DVD R AgentSetup exe 3 The installation wizard starts C sigmaSystemCenter Setup 15 x Welcome to the SigmaSystemCenter Setup Wizard This wizard will guide you through the installation of SigmaSystemCenter It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Cancel Follow the direction of the wizard to install SigmaSystemCenter The wizard screens will appear as explained in the next subsections from Subsection 2 7 2 Selecting the Component to 2 7 7 Completing the Installation Part Installation of SigmaSystemCenter 41 2 Installing SigmaSystemCenter 2 7 2 42 Selecting the Component The screen to select the component appears Select the component to install and click Next If the current version s component is already installed the check box cannot be selected m SigmaSystemCenter Setup l oj x Choose Components _ 4 Choose which features of SigmaSystemCenter you want to install h Check th
145. ting the installer ManagerSetup exe without options or parameters the installation wizard starts If you want to install the necessary components individually see the following subsections 2 3 1 Beginning the Installation 1 Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive 2 Enter the following command from a command prompt to start the installer Installation DVD R ManagerSetup exe 3 The installation wizard starts C1 SigmaSystemCenter Setup lol x Welcome to the SigmaSystemCenter Setup Wizard This wizard will guide you through the installation of SigmaSystemCenter It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Cancel Follow the direction of the wizard to install SigmaSystemCenter The wizard screens will appears as explained in the next subsections from Subsection 2 3 2 Selecting Components to 2 3 9 Completing the Installation SigmaSystemCenter 3 2 Installation Guide 18 Installing Management Server Components Individually 2 3 2 Selecting Components The screen to select components appears Select components to install and click Next If the current version s component is already installed the check box cannot be selected oO SigmaSystemCenter Setup d E Choose Components Choose which fea
146. tion For details see Appendix A Networks and Protocols If this option is selected the program or port is added to the exception list and the connection is unblocked This option is selected by default If this option is selected the program or port is added to the exception list but the connection is not unblocked Unblock the connection manually after the installation MANAGEMENTSERVERIP Specifies the IP address of the DPM Server If this option is not specified all connected IP addresses are assigned as IP addresses that DPM Server uses Part Installation of SigmaSystemCenter 33 2 Installing SigmaSystemCenter Option Description DPMINSTANCENAME Specifies the instance name of SQL that DeploymentManager uses The instance name length must be 16 characters or less If this option is not specified the installer uses the default value DPMDBI DPMDBSRVREMOTE Specify whether the database will be built on a different machine Specify one of the following values in y If this option is not specified the installer uses the default value 0 If this option is selected the database is not built on a different machine You cannot specify DPMDBSRVIP DPMDBSRVUSERNAME and DPMDBSRVPASSWORD If they are specified installation is cancelled If this option is selected the database is built on a different machine You cannot omit to specify DPM
147. tures of SigmaSystemCenter you want to install 15 x is Check the components you want to install and uncheck the components you don t want to install Click Next to continue Select components to install Position your mouse Over a Component to see its description Space required GB SigmaSystemCenter Microsoft NET Framework 4 Windows Installer 4 5 Microsoft SQL Server 2012 Express NEC ESMPRO Manager 5 7 MI aren SigmaSystemCenter NET Framework 4 If this check box is selected the following check boxes located under this check box will be selected automatically Installs INET Framework 4 Windows Installer 4 5 Installs Windows Installer 4 5 SQL Server 2012 Express Installs SQL Server 2012 Express NEC ESMPRO Manager DPM Server Installs NEC ESMPRO Manager If this check box is selected NET Framework 4 will also be selected automatically Installs DPM Server This check box can be selected only if IIS is installed If this check box is selected NET Framework 4 and Windows Installer 4 5 will also be selected automatically Part I Installation of SigmaSystemCenter 19 2 Installing SigmaSystemCenter System Monitor Monitoring Services SystemProvisioning Performance Installs System Monitor Performance Monitoring Services If this check box is selected NET Framework 4 Windows Installer 4 5
148. up pvminf YYY YMMDDhhmmss dat 1 2 E g C Program Files Microsoft SQL Server MSSQL 1 MSSQL Backup pvminf20090703123456 dat e f upgraded from SigmaSystemCenter 3 0 or 3 1 ProgramFiles Microsoft SQL Server MSSQL10_50 SSCCMDB MSSQL Backup pyminfYYYYMMDDhhmmss dat 1 Part Installation of SigmaSystemCenter 83 3 Upgrading From Earlier Version 84 E g C Program Files Microsoft SQL Server MSSQL10_50 SSCCMDB MSSQL Backup pvminf20090703123456 dat e If upgraded from SigmaSystemCenter 3 1 update ProgramFiles Microsoft SQL Server MSSQL11 SSCCMDB MSSQL Backup pvminfYYY YMMDDhhmmss dat 1 E g C Program Files Microsoft SQL Server MSSQL11 SSCCMDB MSSQL Backup pvminf20090703123456 dat 1 The date and time when the configuration database is backed up is displayed in YYYYMMDDhhmmss In the example it indicates 12 34 56 on July 3rd 2009 2 x in MSSQL x_ indicates a _ level where pvminf mdf exists in ProgramFiles Microsoft SQL Server MSSQL x MSSQL Data If pvminf mdf exists in MSSQL 1 the backup file is saved in MSSQL 1 Added policy rules HW predictive CPU temperature memory failure recovery and non recovery to the standard policy and removed Universal RAID Utility policy rules In SigmaSystemCenter 3 2 the policy rules against HW predictive CPU temperature memory failure recovery and non recovery have been added to the standard policy Also events in the Universal RAID Utility policy rules hav
149. update 3 you should review the following after completing the upgrade installation The role feature has been enhanced in SigmaSystemCenter 3 0 In accordance with this enhancement the previous settings of the role feature configured in SigmaSystemCenter 2 0 or SigmaSystemCenter 2 1 are not succeeded Configure the new settings of the role feature for SigmaSystemCenter 3 0 For details see Section 1 1 User and Role in SigmaSystemCenter Overview Reference Guide Ifa machine is set to register to the DPM Server when VM is activated Note If you upgrade your SigmaSystemCenter from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 3 0 you should review the following after completing the upgrade installation SigmaSystemCenter 3 0 update 1 allows you to create and register a hierarchy where a virtual machine belongs to on DPM if you want to register a running virtual machine to DPM Because of this SigmaSystemCenter 3 0 update 1 executes a process to apply the operation group configuration of SystemProvisioning to DPM If the process has failed because of errors such as communication errors remove errors that caused the failure before you run the following command Then execute Refresh Machine of the virtual machine in Resource view ssc dpm location notify all About the resource pool monitoring feature Note If SigmaSystemCenter has been upgraded from any of SigmaSystemCenter 2 0 through SigmaSystemCenter 3 0
150. ve Enter the following command from a command prompt to mount the DVD R In this example the mount point is assumed to be mnt dvd mount mnt dvd 4 Enter the following command to change the directory cd mnt dvd DPM Linux ia32 bin agent 5 Enter the following command to run depinst sh depinst sh Part Installation of SigmaSystemCenter 53 2 Installing SigmaSystemCenter Note The above command located on the SigmaSystemCenter 3 1 DVD R cannot be executed according to the environment due to the lack of execute permission In that case copy the DPM Client modules existing under Linux directory on the SigmaSystemCenter 3 1 DVD R to an arbitrary directory on the hard disk Then grant execute permission to all the files with chmod command and execute depinst sh E g cd mnt An Arbitrary Directory agent chmod 755 6 The IP address input request of the management server of DPM as shown below is displayed If you omit the IP address the DPM client service searches the management server automatically but it might take some time Enter the IP address of the management server If you omit the IP address the DPMclient service searches the management server automatically but it might take some time gt Type the IP address of the management server of DPM and press Enter The DPM Client installation is now complete SigmaSystemCenter 3 2 Installation Guide
151. ver Starting the installer with installation options and parameters the installer installs each component without displaying wizard screen If you want to install the components collectively see the following subsection 2 4 1 Beginning the Installation 1 Insert the SigmaSystemCenter 3 2 DVD R into the DVD CD RW drive 2 Enter the following command from a command prompt to start the installer Installation DVD R ManagerSetup exe S INSTANCENAME InstanceName FIREWALL x MANAGEMENTSERVERIP XXX XXX XXX XXX DPMINSTANCENAME DpmInstanceName DPMDBSRVREMOTE y P DPMDBSRVIP XXX XXX XXX XXX DPMDBSRVUSERNAME UserName DPMDBSRVPASSWORD DpmPassword ADMINNAME AdminName PASSWORD Password D InstallPath E g D ManagerSetup exe S INSTANCENAME SSCCMDB FIREWALL 1 MANAGEMENTSERVERIP 192 168 1 1 DPMINSTANCENAME DPMDBI DPMDBSRVREMOTE 1 DPMDBSRVIP 192 168 1 10 DPMDBSRVUSERNAME DpmUser DPMDBSRVPASSWORD DpmPassword ADMINNAME user PASSWORD password D C Program Files x86 NEC SigmaSystemCenter 3 2 Installation Guide 32 Installing Management Server Component Collectively Note Do not include quotation marks in the specification of the option D Correct Example D C Program Files x86 NEC Incorrect Example D C Program Files x86 NEC The specification of the
152. work 4 Windows Installer 4 5 first If restart is necessary after installation of NET Framework 4 and Windows Installer 4 5 SQL Server 2012 Express and DPM Server the restart prompt will appears If Yes is clicked the system will be restarted automatically If No is clicked the installer will finish therefore restart the system manually Ensure that the system has been restarted before installing the other selected components After the restart execute the installation by following the procedure 2 again While installing the components some screens appear but no action is required The installation continues and finishes properly The installer ends with the end code on the subsequent table The installer records the installer log and the end code in the following file Part Installation of SigmaSystemCenter 35 2 Installing SigmaSystemCenter lt lf you are using Windows Server 2008 R2 or later gt USERPROFILE AppData Local SSC SetupProvisioning log Note You can refer to the log with the following procedure 1 Move the current directory on the Command Prompt window cd USERPROFILE AppData Local SSC 2 Open a log file with Notepad notepad SetupProvisioning log End code Component to be installed Order Restart Restart unnecessary necessary Success 0 64 E Error 1 32 96 Error 2 1 65 NET Framework 4 1 Error 2 2 66 Windows Installer 4
153. ws Server 2008 is used as the management server s operating system your Windows Server 2008 must be migrated to Windows Server 2008 R2 or Windows Server 2012 Note For details of the migration procedure please be sure to contact us before you start upgrade The following explains the upgrading migration procedure 1 Upgrade SigmaSystemCenter to SigmaSystemCenter 3 2 on the Windows Server 2008 machine old machine 2 Backup the data of SigmaSystemCenter 3 2 except NEC ESMPRO Manager on the Windows Server 2008 machine old machine Install SigmaSystemCenter 3 2 on the Windows Server 2008 R2 new machine Restore the backup data in the procedure 2 to the Windows Server 2008 R2 machine new machine This procedure is not applied to NEC ESMPRO Manager 5 Register the managed machine to NEC ESMPRO Manager and configure the managed machine for NEC ESMPRO Manager Notes on Upgrading When you upgrade SigmaSystemCenter upgrade all components that are installed on your environment with the earlier version Operation with upgrading a part of the components is not supported We recommend that you back up your environment before beginning the upgrade installation if multiple VM server models exist in one group Resource pool management feature has been added in SigmaSystemCenter 3 0 In accordance with this functional enhancement the unit of optimized placement feature s load balancing of virtual machines has been chang
154. xceptions list but do not unblock the connection Do nothing Do not add the program or port to the exceptions list when installing Succeed the information that exists when upgrading If this option is selected the program or port will not be added to the exception list when installing Add the program or port to the exception list manually after the installation For details see Appendix A Networks and Protocols Add the program or port to the exceptions list and unblock the connection If this option is selected the program or port will be added to the exception list and the connection will be unblocked This option is selected by default Add the program or port to the exceptions list but do not unblock the connection If this option is selected the program or port will be added to the exception list but the connection is not unblocked Unblock the connection manually after the installation Configuring NEC ESMPRO Manager The screen to configure NEC ESMPRO Manager appears if NEC ESMPRO Manager has been selected in Subsection 2 3 2 Selecting Components Configure the required information to install NEC ESMPRO Manager and click Next Part Installation of SigmaSystemCenter 25 2 Installing SigmaSystemCenter 26 ul SigmaSystemCenter Setup 4 oj xi Configure NEC ESMPRO Manager Configure NEC ESMPRO Manager NEC ESMPRO User Group Administrators Administrator
155. yme ntManager_Client De pAgent exe UDP 68 Program Files Manual x86 NEC Deployme ntManager_Client G etBootServerlIP exe DPM Client UDP 26529 opt dpmclient agent Manual ow TCP 26510 26509 Pi depaste Manual 26520 138 SigmaSystemCenter 3 2 Installation Guide Item Protocol Port Number Program Name Automatic Manual UDP 68 opt dpmclient agent Manual bin GetBootServer P Out of Band RMCP RMCP UDP 623 3 Manual Management System Monitor Collecting UDP 137 4 system Manual Performance Performance Data R Monitoring Services TCP 139 445 4 system Manual 22 23 5 Manual 443 6 Manual NEC ESMPRO Agent ICMP Echo ICMP Manual Monitori eutenng Remote Wake Up UDP 10101 Network Card Manual NEC ESMPRO UDP 161 Manual Wi A diii TCP Auto Manual assignment NEC ESMPRO UDP 161 Manual a aa 111 7 Automatic TCP 111 Auto Automatic assignment 7 NEC ESMPRO Agent Information TCP 47120 47129 Manual Extension Collection 8 Scheduled Running NEC ExpressUpdate NEC UDP Auto Automatic Agent ExpressUpdate assignment i RAID Utili gaS uiy Universal RAID UDP Auto assignme Automatic Utility nt Search of NEC UDP 427 Automatic ExpressUpdate Agent Search of UDP 427 Automatic Universal RAID Utility System BIOS Remote Console UDP 2069 Manual CUI non SOL OS Remote TCP 137 Automatic installati f th REO oe De 44

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