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Wireless Mobile Broadband Setup Guide for Linux OS
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1. W Fri jan 26 12 11 PM v Welcome Ubuntu Linux for human beings Firefox EVDO Connection 00702 File Edit View History Bookmarks Tools Help Connected at Unknown speed Q gt amp G GB nttpwww ubuntu con A x gt E Time connected 00 02 34 Getting Started G Latest BBC Headlines Ki 3 Ubuntu Community linux for human being desktop server community support Information Information Browse Join Commercial Download Download Developers Community ubuntu 6 10 ubuntu spotlight Buy world class technical support from the Canonical support team today more details http www ubuntu com user HPEngine Welcome to Ubuntu EVDO Connection 00 Welcome Ubuntu L Starting Take Screen Figure 16 Above shows successful loading of the www ubuntu com main page over a pppO connection DISCONNECTING FROM YOUR WIRELESS CONNECTION To disconnect your connection session click on Disconnect button on KPPP s main EVDO Connection window as shown in Figure 16 2008 Sprint All rights reserved 20 SETTING UP PPP USING WVDIAL Now that we have shown you how to setup a connection using KPPP below is another method for those who are more comfortable with Command Line Interface CLI You will still need to perform steps 2 3 so that your device can be recognized by the OS This also assumes you have already downloaded wvdial pro
2. CN redhat pr fedora W KNOPPIX d ubuntu Wireless Mobile Broadband Setup Guide for Linux OS Note This document ts provided for information purposes only Sprint cannot accept any responsibility for the use of information provided in this document Please do not call Customer Care with Linux questions Our current Customer Care support is only trained on Windows platforms 2008 Sprint All rights reserved 1 TABLE OF CONTENTS INTRODUCTION icii 3 Ce EN E WK 3 KNOWN bGOhRK Rtl VE 3 SETTING UP Ye Oo ssn eee tierra eteecee anann 4 INSTALLING PPP PACKAGES 0 ccccctecccseseeeeeeeeeeeeeeeneeeeneeeeneeeeneeaes 5 SETTING UP PPP USING KPPP wcsistcccccccccessniestaseccsaccesaretiacedsereonsiecis 8 CONNECTING USING YOUR WIRELESS CONNECTION 16 DISCONNECTING FROM YOUR WIRELESS CONNECTION 20 SETTING UP PPP USING WVDIAL cccccctecccteeeeeeeeeeeeeeeeeneeeenees 21 USING DATA DEVICES WITH AUTO INSTALL CD 23 USING DEVICES WITH MICRO SD STORAGE CAPABILITY 24 WORKING WITH MULTIFUNCTIONAL DEVICEG 26 TROUBLESHOOTING ttc tiie eee 28 2008 Sprint All rights reserved 2 INTRODUCTION This document describes how to set up and connect to the Internet using a Sprint Wireless Modem on the Linux platform using open source software packages Please note that this document is provided to guide current Linux users to be able to use Sprint
3. 11 Once you are back to the KPPP Configuration dialog window click on Modems tab at the top and then click New button as shown in Figure 6 below G Applications Places System D E Frijan 26 12 01 PM Connect to Login ID Password O Show log window Connect Il B user HPEngine md KPPP Starting Take Screenshot Figure 6 Modem tab of the KPPP Configuration Window 2008 Sprint All rights reserved 11 12 In the New Modem Window click on the Device tab and enter the data as shown in Figure 7 below After entering selecting the parameters in the New Modem dialog window click OK and return back to the KPPP Configuration dialog window G Applications Places System a E amp Frijan 26 12 02 PM Connect to Login ID Password Modem device ev ttyUSBO F Flow control Line termination Connection speed 921600 Use lock file Modem timeout m E user Heengine JE Starting Take Screenshot Hilla Figure 7 Device tab of the New Modem dialog window showing the parameters needed for Modem Name Modem device Flow control Line termination and Connection Speed fields 2008 Sprint All rights reserved 12 13 To verify that KPPP is able to communicate with the modem card select the Wireless Modem or whatever you entered in the Modem name field of the New Modem dialog window and click on Edit button in the KPPP Configuration dialog window 14 When the E
4. Screenshot B Figure 11 KPPP s main window showing the EVDO Connection selected 2008 Sprint All rights reserved 16 3 Click on Connect button to start a PPP connection to your service provider s wireless network If the connection is established successfully you should see a Globe icon close to the Network Connection icon on the system panel as shown in Figure 12 below G Applications Places System ae 2 DNE au Fri jan 26 12 09 PM ca user HPEngine Welcome to Ubuntu 6 10 Edgy Eft Fir Starting Take Screenshot HH B Figure 12 Connection established and a Globe icon is shown at the top right side of the window 2008 Sprint All rights reserved 17 4 If you Network Connection icon still shows ethO as in Figure 13 click on the Network Connection icon and select pppO in the Connection Name drop down list as shown Figure 14 G Applications Places System Da E amp Fri jan 26 12 05 PM Connection nm ii a Status Idle Activity Received 17978 packets 22 4 Mb Sent 10460 packets 747 9 Kb m B user HPEngine EVDO Connection 00 01 2 Connection Properties etho Starting Take Screenshot oe ei Figure 13 Connection Properties dialog launched by double clicking on the Network Connection icon at the top right side in the system panel next to the speaker sound volume icon G Applications Places System ae CD Fri jan 26 12 06 PM Connect
5. Tool NW Accessories S ip S gj fa KPPPLogview D Education Internet Dial Up Tool Log Viewer pus e GNOME Ppp el Ga S L wW Games 8 GNOME Dialup Tool A Graphics g Gkdial ISP Dialer aeni PPP dial up configuration and dialing tool ke Office Other f Programmi G anges applied Sound il s Changes applied ER Successfully applied all changes You can close the window now gt Details Ed close e C4 AddmRemove Applications Figure 2 Add Remove Applications utility finished installing the select software packages and successfully applied changes to the system 2008 Sprint All rights reserved 7 SETTING UP PPP USING KPPP 7 Start the KPPP software application by clicking the KPPP item from the Applications Internet Menu When the KPPP windows opens click on Configure button to launch KPPP Configuration windows You should see the KPPP Configuration window similar to the one shown at the bottom in Figure 3 below G Applications Places System Eltz CD Frijan 26 11 59 AM Connect to Login ID Password O Show log wit m E tuser HPengine BA KPPP J Starting Take Screenshot H Figure 3 KPPP application window at the top and KPPP Configuration window at the bottom 2008 Sprint All rights reserved 8 8 On the KPPP Configuration window s Accounts tab click on New button to start a Create New Account KPPP dialog window Figure 4 below shows this dialog win
6. Wireless Modems on any graphical Linux distribution however the setup instructions in this document has been tested with Ubuntu Linux 6 10 For setup on other Linux distributions you should still be able to follow the instructions after you download and install the necessary software packages outlined below Instructions in this document are only meant to guide the user and its information may change at any time REQUIREMENTS Before you can connect to the Sprint Wireless Broadband network you will need the following e Wireless modem that has been activated on a Windows machine The modem should be associated with an account with Sprint e Linux installation such as Ubuntu Linux 6 10 Knoppix live CD OpenSuSe 10 1 or later or Fedora Core Redhat Linux 6 or later e Linux installation should be running Kernel 2 6 x x or later e KPPP Modem Dialing software application KNOWN LIMITATIONS e System User can not monitor card status ie software does not show information about signal strengths network service type and connectivity status The only network indication available is by wireless card LED that shows whether the card is in a Sprint coverage area Solid or transmitting data flashing e Card updates PRL firmware and activation features are not available This can be done on a Windows machine at least for the activation of the device e Maximum connection speed is limited by the current generic usbserial driver to appro
7. by the device you should be able to connect with KPPP 2008 Sprint All rights reserved 25 WORKING WITH MULTIFUNCTIONAL DEVICES Many devices now support multiple modes of operation such as CD Mass Storage and Modem mode If you are using one of these types of devices you may want to follow the steps below to make sure you have your configuration setup correctly Novatel Below are the setup steps used for validating your Novatel U727 with Zero CD install 1 Insert device 2 CDROMO0 auto mounts 3 Open Terminal 4 Type sudo modprobe r usbserial 5 Type sudo modprobe usbserial vendor 0x1410 product 0x4100 6 Type sudo eject cdrom It could be dev sr0 or dev sr1 etc 7 Device changes to mass storage mode and browser opens to my MicroSD drive 8 Type sudo dmesg grep i ttyUSB to confirm the driver is loaded 9 Launch KPPP 10 Connect Sierra Sierra TRU Install devices require a kernel patch to work correctly In order for TRU install devices to be recongnized you must be running kernel 2 6 24 or above You can check your kernel version by using the following command uname r This can also be validated by checking in the source directory by performing a Is usr src To download the latest kernel you can vist the http www kernel org If your kernel is not updated to the correct version after a eject of the CD the Sierra TRU install devices will indicate a product ID OF
8. FF when you type lsusb NOTE Applying a kernel upgrade can be very risky if you do not know what you are doing or try and apply the wrong patch update Please consult you distribution for the proper methond of upgrading the kernel to the latest version 2008 Sprint All rights reserved 26 Below are the setup steps used for validating you Sierra Compass 597 with TRU install Insert device CDROMO auto mounts Open Terminal Type sudo modprobe r usbserial Type sudo modprobe usbserial vendor 0x1199 product 0x0023 Type sudo eject cdrom It could be dev sr0 or dev sr1 etc Device changes to mass storage mode and browser opens to my MicroSD drive Type sudo dmesg grep i ttyUSB to confirm the driver is loaded Launch KPPP 10 Connect Below are the setup steps used for validating you Sierra 597E with TRU install Insert device CDROMO auto mounts Open Terminal Type sudo modprobe r usbserial Type sudo modprobe usbserial vendor 0x1199 product 0x0021 Type sudo eject cdrom It could be dev sr0 or dev sr1 etc Device changes to mass storage mode and browser opens to my MicroSD drive Type sudo dmesg grep i ttyUSB to confirm the driver is loaded Launch KPPP 10 Connect 2008 Sprint All rights reserved 27 TROUBLESHOOTING Dropped connection In the event that the connection is lost due to any reason a manual reconnect is required You can
9. configure your Connection to automatically redial on disconnect DNS issues For DNS related issues please verify entries in etc resolv conf file Please refer to your Linux distribution s user manual for more information about fixing this problem Startup scripts Currently everytime the Laptop PC reboots steps 2 3 need to be re entered If you follow the steps below you should be able to overcome this issue After successfully configuring the system you may enter the following commands in etc rc local file as root 1 Open the file for editing I used vi editor for simplicity in opening as root user sudo vi etc rc local or sudo gedit etc rc local if using Ubuntu 2 Using your editor of choice enter the following lines Insert the lines before exit O if it pre exists in the file sbin modprobe r usbserial sbin modprobe usbserial vendor 0x1410 product 0xABCD Where OxABCD is your modem s product ID that was determined using Table 1 3 Save the file and exit editing 4 Enter Is al etc rc local and check execute permissions If the file does not have execute permissions the x in each group shown below similar to the following rwxr xr x 1 root root 390 2007 02 15 11 12 etc rc local then enter the following command to make the rc local file executable sudo chmod a x etc rc local 5 Reboot your machine You do not have to enter any configuration commands any more in the fu
10. dit Modem window for the Wireless Modem is open as shown in Figure 8 below click on the Modem tab and then click on Query Modem button G Applications Places System a CD amp Frijan 26 12 02 PM Connect to Login ID Password Modem volume l l l m B user HPEngine SM KPPP Starting Take Screenshot Figure 8 Modem tab in the New Modem window 2008 Sprint All rights reserved 13 15 If the modem driver is properly setup and the connection is properly configured then you should see a multi line response similar to the window shown in Figure 9 If you do not see this response please try the setup procedure again Click OK to dismiss the Modem Query Results window G Applications Places System ae E amp Frijan 26 12 03 PM KPPP I Connect to EVDO Connection File Edit View Login ID use r HPEngine Password m Wuser rPengine IR Staring Take Screenshot SE Figure 9 Successful Modem Query Results window showing the response sent by the card to ATI command sent when the Query Modem button is clicked 2008 Sprint All rights reserved 14 16 On the KPPP Configuration window select Misc tab Check Dock into panel on connection as shown in the bottom window in Figure 10 below then click OK to Save KPPP configuration G Applications Places System EL D 3 Frijan 26 12 07 PM Connect to Login ID Password C Show log window pppd timeout _ D
11. dow Click Manual Setup button in the latter window The New Account Manual Setup dialog window will open as shown in Figure 5 G Applications Places System ae D amp Frijan 26 11 59 AM Connect to Login ID Password d Choy wir Lei Snow OUT WINGOY Do you want to use the wizard to create the new account or the standard dialog based setup The wizard is easier and sufficient in most cases If you need very special settings you might want to try the standard dialog based setup ca EB user HPEngine Starting Take Screenshot 77 Launching KNotify Figure 4 Create New Account KPPP dialog window is open as a child window of the KPPP Configuration dialog window Select Manual Setup 2008 Sprint All rights reserved 9 G Applications Places System Eal E amp Frijan 26 12 00 PM Connect to Login ID Phone number Authentication Store password Callback ype Customize Arguments at 5 fuser HPengine 1 O a Figure 5 New Account KPPP dialog window is open as a child window of the Create New Account dialog window 9 On the Dial tab type EVDO Connection in the Connection name field as shown above in Figure 5 10 Click Add button to open the Add Phone Number dialog window In the Add Phone Number dialog enter 777 and click OK Click OK button on the New Account dialog window without any further changes 2008 Sprint All rights reserved 10
12. how in Figure 18 below In addition the SD card drive will be shown as an icon on the desktop as shown in Figure 19 G Applications Places System a2e il Fri Aug 24 12 27 AM OSbdskile Broweer File Edit View Go Bookmarks Help e 2 x ee E Up stop Home Computer Search Baci Forward H a 100 q Xx f i Places BB ubuntu pty oe Aaro GE L File System L9 usbdisk 1 item Free space 1 9 GB usbdisk File Browser Starting Take Screenshot CHE Figure 18 The micro SD card mounted automatically as a usbdisk drive on Ubuntu Linux 2008 Sprint All rights reserved 24 G Applications Places System Dg S ey i Fri Aug 24 12 45 AM e i m ubuntu File Browser Starting Take Screenshot Figure 19 The SD drive icon is shown on Ubuntu desktop On certain Linux distributions that do not have the capability to mount CDROM automatically the command line interface also Known as the Linux Shell can be used to mount the micro SD card on the system using the following command sudo mount dev sdbO media disk Assuming that media disk is an empty directory available for mounting and that sdbO is the device special file associated with the micro SD storage card Once the device has switched to Modem and Storage mode you should now be able to configure the device to be recognized by the Linux OS as was mentioned in the Setting up your system steps 1 3 above Once the device is recognized
13. ile Browser a fo x keng File Edit View Go Bookmarks Help s x Q Home Computer Search H SMB Lite v3 10 007 Q 100 Q Places bert E ubuntu Genre M 3 Autorun inf Lite ico LiteAuto exe Setup msi E Desktop p L File System 4 items Free space 0 bytes cdrom File Browser Starting Take Screenshot Figure 17 Auto Install CDROM of the Sprint modem is mounted and launches file browser automatically On distributions that do not have the capability to mount CDROM automatically the command line interface also Known as the Linux Shell can be used to eject the auto install CDROM using the following command sudo eject dev cdrom NOTE CDROM device special file is allocated dynamically It could be dev sr0O or dev sr1 etc Yours may vary For my test I used cdrom 2008 Sprint All rights reserved 23 Assuming that cdrom is the device special file associated with the auto install CDROM that needs to be ejected Once ejected the device should change to Modem and Storage mode USING DEVICES WITH MICRO SD STORAGE CAPABILITY As mentioned above multifunction devices often require several steps to get access to the modem or mass storage In the example below using a U727 once you eject the CD the device will change to modem and storage mode If the micro SD storage card is inserted in the SD slot of the modem file browser will launch automatically to show the SD card drive as s
14. ion Status Idle Activity Received 4 packets 6 4 b Sent 5 packets 9 7 b ca E user HPEngine EVDO Connection 00 01 2 Connection Properties pppO Starting Take Screenshot D o Figure 14 Connection Properties dialog showing General tab s Connection Name drop down menu selection switched to pppO 2008 Sprint All rights reserved 18 5 Once connected you can click on the Globe icon to show your KPPP connection window as shown in Figure 15 You can also click on the Details button on the KPPP connection window to show the connection statistics G Applications Places System Eol S aa EJ eau Frijan 26 12 09 PM EVDO Connection 00 01 Is Connected at Unknown speed Time connected Local Addr 70 0 77 124 Remote Addr 68 28 49 69 bytes in 64 bytes out 97 packets in 4 packets out 5 vjcomp in 0 vjcomp out 0 vjunc in vjunc out vjerr non vj m E user HPEngine JS welcome to Ubuntu EVDO Connection o0 kppp Statistics Starting Take Screen EIN amp Figure 15 KPPP Connection window showing successfully established EVDO Connection including time connected and connection statistics in the KPPP statistics window 2008 Sprint All rights reserved 19 6 Launch Firefox or your favorite internet browser to request your favorite website Since we are using Ubuntu Linux we chose to view Ubuntu s website G Applications Places System a3e 7 K
15. nounced Weave Dial and installed on your current Linux distribution This is available by default in Ubuntu After that you will need to run the following steps Open a terminal window and type the following sudo wvdialconf This file is typically located in etc ppp peers This will scan for available modems and create a basic configuration file called wvdial conf After running the command above you will need to modify the etc wvdial conf file using your favorite text editor I chose sudo gedit wvdial conf Below is a sample wvdial conf file Dialer Defaults Modem dev ttyUSBO Baud 460800 Initl ATZ Init2 ATQO V1 E1 SO 0 amp C1 amp D2 FCLASS 0 ISDN 0 Modem Type USB Modem Phone 777 Username Password Carrier Check no Stupid Mode yes Notes You don t need a username or password to initiate the ppp link Also you need to disable the carrier check and enable Stupid Mode which makes wvdial skip any detection and just launch pppd 2008 Sprint All rights reserved 21 To dial out simply type wvdial or sudo wvdia simply hitting CTRL C Below is a sample wvdial gt WvDial Internet dialer version 1 56 gt Initializing modem gt Sending ATZ ATZ OK gt Sending ATQO V1 E1 SO 0 SCT amp D2 FCLASS 0 ATQO V1 El SO 0 SCT amp D2 FCLASS 0 OK gt Modem initialized gt Sending ATDT 777 gt Wai
16. ock into panel on connect _ Automatic redial on disconnect _ Automatic redial on NO CARRIER X Show clock on caption X Disconnect on X server shutdown C Quit on disconnect _ Minimize window on connect m user HPEngine Welcome to Ubuntu 6 10 E Starting Take Screenshot HI Figure 10 KPPP Configuration Misc tab settings 17 Atthis point you are done with setting up your dialer software to connect to the network using your Wireless Broadband modem card 2008 Sprint All rights reserved 15 CONNECTING USING YOUR WIRELESS CONNECTION In this section you will start a ppp connection to the network 1 If KPPP is not launched start KPPP from the Application Internet menu 2 In the KPPP window select the connection you have set up according to the instructions above We suggested naming the connection as EVDO Connection for simplicity This connection name should be shown in the Connect to drop down list of KPPP Enter user as the Login ID and user as the Password as shown in Figure 11 below On EVDO cards any Login ID and Password will work since they are not required by the card but the fields have to be filled in with values to prevent KPPP from reporting an error G Applications Places System EL E amp Frijan 26 12 07 PM Connect to Login ID Password _ Show log window 13 user HPEngine Welcome to Ubuntu 6 10 E KPPP Starting Take
17. ting for carrier ATDT 777 CONNECT gt Carrier detected Starting PPP immediately gt Starting pppd at Tue April 10 12 25 55 2007 gt pid of pppd 5754 gt Using interface pppO gt local IP address 1 2 3 4 gt remote IP address 2 3 4 5 gt primary DNS address 5 6 7 8 gt secondary DNS address 6 7 8 9 depending on your distribution version You will need to keep this window open during your connection and you can disconnect by Notes DNS servers are detected automatically IPs are fake in this sample 2008 Sprint All rights reserved 22 USING DATA DEVICES WITH AUTO INSTALL CD Working with devices that have multiple functions can sometimes be tricky and requires a few extra steps For devices that support internal memory that is often seen as a CD drive users can often install automatically for Windows systems This is not the case for Linux When the device is inserted the auto install CDROM will be mounted and will open up a file browser window as shown in Figure 17 using Ubuntu Live CD Auto install is specific to certain multifunction devices such as the Novatel U727 and Sierra 597 modems In order to be able to use the modem to establish communication you should right click on the CDROM drive as highlighted in the Figure below and select Eject from the context menu to unmount and eject G Applications Places System a3e Fri Aug 24 12 24 AM i EE e cdrom H
18. ture since etc rc local will be run at the end of each multi user runlevel e think of it as system reboot Additional support links http www sierrawireless com fagq ShowFAQ aspx ID 607 http www kernel or 2008 Sprint All rights reserved 28
19. up the dialer Table 1 Mobile Broadband Wireless modem products identification numbers Broadband Modem model Vendor ID ID 2008 Sprint All rights reserved 4 With the EVDO device installed in another terminal window you can also confirm you have setup the correct the vendor and product ID s by issuing the Isusb command 4 Make sure you have a working connection to the internet It is recommended that you have an Ethernet connection in order to download the necessary packages for this setup You can verify your computer s connection to the internet using one or both of the following commands separately ifconfig You should see ethO interface for a wired Ethernet interface connection with an acquired IP address or you use the command ping the name of your favorite web site without quotes INSTALLING PPP PACKAGES 5 Download a few packages Please note that the instructions in this section describe the procedure for installing the necessary software packages on Ubuntu Linux 6 10 The procedure is very similar on other Linux distributions which support KPPP and KPPPLogview e From the Ubuntu Applications menu click on Add Remove and Add Remove Applications utility should start Select All from the software application category on the left In the Search field type ppp Select KPPP and KPPPLogview Click on Apply button located at the bottom of the Add Remove Applications Windo
20. w e The downloading of these software packages will start and automatic installation will follow automatically You should see something similar to the windows shown in Figure 1 below 2008 Sprint All rights reserved 5 G Applications Places System Eltz 0 Frijan 26 11 49 AM Add Remove Applications JLo jx Show All available applications e gt All k Application S e Popularity GA Accessibility Lo KPPP Internet Dial Up Tool KW Accessories z a gt i as KPPPLogview ES Education Internet Dial Up Tool Log Viewer Dut vt Games gt Downloading package files Graphics pie sh Downloading package files Internet The ll files will be cached locally for installation ke Office Downloading file 3 of 12 Other 5 Download rate 124 kB s 2m26s remaining 3 Programming KE Sound amp Video Pkt Status Size ae URI Done 24 7 kB libavahi qt3 1 http sec 46 7210 kB kdelibs data http us a Done 684kB kppp http sec for interactive x 4 AdaRemove Applications GE Figure 1 Add Remove Applications utility downloading the selected packages Installation should follow downloading automatically 2008 Sprint All rights reserved 6 6 When the software installation procedure you should see something similar to Figure 2 below G Applications Places System CaL D Frijan 26 11 54 AM re Add Remove Applications e All Application Accessibility KPP internet Dial Up
21. ximately less than 500kbps e Driver loading is done on the command line can be automated by adding the commands to a startup script that is run at boot time 2008 Sprint All rights reserved 3 SETTING UP YOUR SYSTEM 1 This setup assumes that you have installed the usbserial driver distributed on your Linux CD according to the instructions in the driver installation readme file Ubuntu has this setup by default 2 Open an xterm window unload the usbserial driver by entering you will be required to enter the root password after entering this command sudo modprobe r usbserial After unloading the USB driver you should be returned to the command prompt 3 On the terminal load the driver to match your card Vendor ID and product ID Please lookup the proper product ID in Table 1 sudo modprobe usbserial vendor vendorID product prodID Where prodID is the proper product ID that corresponds to your modem card in Table 1 Although it is not necessary to verify the result of running the command above but if you want to be sure that the driver is now associated with your card Plug in your card to the computer and make sure you have power then run the following on the command line sudo dmesg grep i ttyUSB You should see something like usb 5 1 generic converter now attached to ttyUSBO usb 5 1 generic converter now attached to ttyUSB1 Now the driver has been loaded and validated you need to set
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