USER MANUAL InBuilt People Counter
Contents
1. 15 18VAC 15 18VAC 15 18VAC 15 18VAC o O 0 0 12 24VDC 12 24VDC 12 24VDC 12 24VDC Figure 3 People Counter Wiring 3 2 Orientation Each counter consists of e 1 Counter Module as seen in Figure 3 o Can be configured as RX TX or Both e 1 Sensor Board as seen in Figure 6 o Has 2 RX sensors on one side and 2 TX sensors on the other side e 1 FTP cable from counter to sensors TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 7 of 13 technical support amersec com www amersec com Q NMERSEC User Manual InBuilt People Counter Shoplifting Prevention Systems It is important to orient the TX and RX sensors correctly An example configuration would be TX RX TX RX TX RX Figure 4 People Counter Configuration There are 2 methods to reverse the orientation of the TX and RX sensors e Turn the antenna around RX TX 180 Figure 5 Reverse Sensors Method 1 e Flip the Sensor Board over AluProfi antennas only o Remove the top of the antenna o Disconnect cables and remove electronics o Remove 2 screws on Sensor Board o Flip board and replace all TX y RX Figure 6 Reverse Sensors Method 2 TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 8 of 13 technical support amersec com www amersec com CAMERSZC Shoplifting Prevention Systems User Manual InBuilt People Counter 32. Figure 12 List of Connected Counters SUPPORT 420 296 150 610 Page 11 of 13 Q AM RS C User Manual InBuilt People Counter Shoplifting Prevention Systems e Double click on a counter to open the configuration Configuration PeopleCounter 4 000000194589 DATE TIME AA AAA RTC Date time 13 04 2011 14 30 44 Set time from your PC Daylight saving time on Automatic adjustment for summer winter time PeopleCounter address E s Change address REMOTE DISPLAY Incomming customers IN 23 Reset Only reset counters memory is Outgoing customers OUT 16 not affected Records in memory O Erase Delete all records in the memory TRANSMITTER ot Turn on off transmiting sensors By default they face the back of the antenna RECEIVER Turn on off receiving sensors By default they face the sensors status front of the antenna Timestamp interval IN OUT direction Delay between passes Sensors blocking function Wlenable s v mn Reverse EE m Dime 57m errata i p In case of self counting Store events if the increase the delay Sensors are covered longer then the set time Auto refresh oh Defaults Firmware version V1 0 Serial number 000000194589 Temperature RTC 27 C Figure 13 People Counter Configuration e Set the Date Time on the People Counter so that it matches your PC The Date Time will be saved to the onboard memory of the counter It is important for proper data collection e Each count
3. USER MANUAL InBuilt People Counter Integrated Infrared Technology for Store Traffic Statistics le 17 18 19 20 21 22 23 19 20 21 22 23 24 1 0 0 0 0 0 2 0 0 0 0 0 2 0 o 0 o 0 Total In Total Out People total 11 April 2011 AMERSE C Shoplifting Prevention Systems User Manual InBuilt Q AM ERS C People Counter Shoplifting Prevention Systems Contents LO SPECIFICAFIONS amp FEATURES cuand rra E a 3 IPREN TALLA TIO N ici FER HF HR FE EFE Y FN FAES FRYN E FY EY YY ESA HAR 4 LLT PEO Ora Colleoni FT CHW CF RH AH Y RY ENI NF RI Y FF Y NN 4 24 USB data OO UO y Y FU hina 4 LZ Sea MOn or 9 a CONC O RE NT WE R NEN DY YF FF FFF FO HF FA AA EN FFF a 4 2 2 COn 24 9 1 CO iaia 5 23 ADI RECOU EMER EF CREF NER O RI TT 6 OIN EU TON man 7 SE OD CO AA e e FU OU EFO 7 OTE NOUN Pe ee a 7 nn o CC OO O 9 3A ONW SCOTIA EOI iii ooo 9 Deo DON Uo Se lod Se UO laicale 11 O TROUBLESAOOTINO aaa li RA FN E 13 TEL 420 271960054 FAX 420 271 770732 SUPPORT 420 296 150 610 Page 2 of 13 technical support amersec com www amersec com User Manual InBuilt People Counter 1 0 SPECIFICATIONS amp FEATURES Features e Bi directional counting e Onboard memory e Upto 255 possible counters connected in parallel e Configureable as TX RX or TX RX e Data collection on local PC or internet e Dual infrared technology requires 2 pedestals Technical S
4. Dealer account on www storemonitor eu e Select Manage Clients e Add a Client store chain and a Location ie city e Select Manage eComms e Move the eComm under the Location This is required to activate the eComm This does not indicate if the eComm is connected to internet or not It is only for managing the locations Fl Training Center Client 100032 Ef Showroom nenas Move Selected eComm to this Location eeeeeeeen i People Counter 00 04 43 25 3F 07 Figure 2 Activated eComm 2 3 Cable Requirements With AM e Power Supply 12 24VDC 15 18VAC cannot be powered from AM electronics e Power cable 1 twin cable between each pedestal e Data cable 1 cable between each pedestal With RF or MetalSpy e Can be powered from electronics e Data cable 1 cable between each pedestal TEL 4420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 6 of 13 technical support amersec com www amersec com CNMERSZC Shoplifting Prevention Systems User Manual InBuilt People Counter 3 0 INSTALLATION If possible it is recommended that the software configuration of the People Counters be done as part of the Pre Installation Please see section 3 5 for software configuration 3 1 Connection Left LED Power Right LED Slow OK Fast no IR signal ON More TX Power BUS END On the final gt 180cm between sensors ia counter put this RS485 termination jumper ON
5. 3 Data Connection USB Module Local PC to Counters Figure 7 USB Module Connection eComm Module StoreMonitor StoreMonitor Users StoreMonitor Server to Counters 12 15VAC 10 24VDC Figure 8 eComm Module Connection 3 4 Software Connection Install the latest version of People Counter_InBuilt software Make sure any USB modules are disconnected during the installation The same software is used for USB connection or eComm Connection TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 9 of 13 technical support amersec com www amersec com Q NMERSEC USB Module Settings LANGUAGE English E Serial communication COMMUNICATION TYPE Connect a Serial Port USB gt Disconnect Search Socket Internet ft r Lannect Figure 9 USB Module SW Connection There are 2 methods of selecting the correct COM port e Automatic Press the Search button to find the COM port and then press Connect after it is found e Manual Find the COM Port in the Device Manager o In Windows select Start gt Run Type devmgmt msc In Device Manager select Ports COM amp LPT The USB Module will be listed as USB Serial Port COMX Select this COM number X in the People Counter software and press Set Press Connect O O O O O EF Network adapters II Portable Devices a Ports COM amp LPT fi Processors Sound video and game controllers J
6. ault Password 12345678 e Set Device Type to People Counter 19200 bps e Enable Status Reporting e Set Devices Count o Total number of counters connected to 1 eComm This tells the eComm which addresses to send commands to If you have 4 counters on addresses 0 1 2 3 you should set Device Count 4 If you have 4 counters on addresses 1 2 3 4 you should set Device Count 5 You are not using address O but you must consider it e Set Uploading Interval time between data uploads from People Counter onboard memory to the server e Configure IP settings if required by the store s network e Save settings and double check to make sure all were saved correctly Enter Services Configuration below Service Server monitor storemonitor eu Device type People Counter 19200 bps v Y Enable status reporting Reporting Server www storemonitor eu Devices count 4 v Uploading interval 1 min v Enter Networking Settings below MAC Address 00 04 A3 25 3F 07 Host Name ECOMM Admin Password 42345678 W Enable DHCP IP Address 192 168 1 60 Gateway 192 168 1 1 Subnet Mask 255 255 255 0 Primary DNS 193853 100 Secondary DNS 493 85 2 100 nni ATA TEL 420271960054 FAX 420271770732 SUPPORT 420 296 150 610 Page5of13 technical support Vamersec com www amersec com Q AM RS C User Manual InBuilt People Counter Shoplifting Prevention Systems Activate in StoreMonitor e Log into your
7. ble in the software contact Amersec The counter is not counting e Refresh the software or turn on Auto Refresh e Make sure the Sensor Status are both green e Put the TX Power jumper ON to increase the IR signal The software cannot find my counter s e Make sure the A B wires are correct and the communication cable is not broken e Make sure the counters have not been powered OFF e Make sure ALL are set to a different address starting with O or 1 e Try connecting to each one individually e Connect with a shorter communication cable just for testing e Use a different separate power supply for the people counter s e Use a different power supply for the eComm for example 24VDC The Date Time is just random characters e The RTC Real Time Clock might be defective Restart the counter If the problem persists send the item to Amersec for repair The counter s is storing Records but not downloading them to StoreMonitor e Make sure the eComm has been assigned to a Location in StoreMonitor e Make sure Timestamp Interval is Enabled e DONOT select Download amp Delete Counters on the Records page This will download all of the records to your PC and then delete the onboard memory of the counter So it will then NOT be downloaded to StoreMonitor American Security 2011 Manual subject to change without notice TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 13 of 13 technical support amersec com www a
8. er must be set to a different address starting with O or 1 e Turn the TX and RX sensors ON OFF depending on your configuration of antennas See Figure 4 as an example e Timestamp Interval Every interval i e 5 min all of the IN and OUT counts will be stored to the People Counter on board memory At that instance the Date Time will be assigned to all of those counts This equals 1 Record e Make sure all counters are counting in the same direction and IN the real incoming direction in the store Reverse the direction if needed e Sensor Status Green sensors are aligned and receiving a TX signal Red no TX signal or misaligned sensors e Save all settings before selecting another counter or closing the software TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 12 of 13 technical support amersec com www amersec com Q AM ERS C User Manual InBuilt People Counter Shoplifting Prevention Systems 4 0 TROUBLESHOOTING I cannot see my eComm when try to connect with the People Counter_InBuilt software e Make sure you have assigned it to a Location in StoreMonitor e Make sure the IP settings are correct and the required ports are not closed on the network The PC cannot find my USB Module e Disconnect the USB cable restart the PC reconnect the USB cable and open the software again e Make sure the PC has Windows XP or later and USB 2 0 e lf the COM Port number in Device Manager is higher than what is availa
9. he store e Access data from anywhere using the StoreMonitor server e Small access fee for StoreMonitor activation e Export data to Excel and PDF e View data in tabular or graphical formats e Send scheduled reports by email New StoreMonitor to be released in 2011 What is required linternet port TCP ports 80 9761 amp 9762 open for incoming and outgoing data Do they have DHCP If yes it will automatically assign IP settings to the eComm If no their network administrator must provide the following o IP Address o Gateway o Subnet Mask o DNS Servers TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 4 of 13 technical support amersec com www amersec com NMERSEC User Manual InBuilt People Counter Shoplifting Prevention Systems 2 2 Configure eComm If an eComm Module is used it is recommended to configure it BEFORE going to the installation Configure eComm Settings e Connect eComm to LAN or directly to PC with the provided network cable e Connect power supply 10 24VDC 12 15VAC e Access the eComm with one of the following methods you may have to set a fixed IP address on your PC it is the same as if connecting to an internet router o Use the eComm Discovery Tool o Type http ecomm in your internet browser o Type http 192 168 0 22 in your internet browser this is the default IP address e Enter Username amp Password for the eComm o Default Username admin o Def
10. i System devices Figure 10 USB Module in Device Manager eComm Module e Connect to the monitor storemonitor eu server e Enter you StoreMonitor Client ID Username amp Password e Navigate to the desired Client gt Location gt eComm Name e Select the eComm and press Connect TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 10 of 13 technical support amersec com www amersec com User Manual InBuilt People Counter gon nea on OD GOD O GO O GCR CNMERSZC Shoplifting Prevention Systems 5 Internet Communication Server address monitor storemonitor eu Connect Dusconnech 0 Amersec Connected ee Training Center i EX Showroom Disconnected 8 DD D4 A3 25 40 6C Me 00 04 A3 25 3F 07 Disconnect Figure 11 eComm Module SW Connection 3 5 Software Configuration It is necessary to configure the People Counters whether you are using a USB Module or eComm Module Itis recommended that this be done as part of the pre installation TEL 420 271 960 054 FAX 420 271 770 732 technical support amersec com www amersec com LIST OF COUNTERS PeopieCounter 1 000000199352 PeopleCounter 2 000000199432 PeopleCounter 3 000000199382 PeopleCounter 4 000000194589 Search After connecting to the USB Module or eComm Module the list of connected counters will be displayed You may need to press Search more than once to find all counters which are connected
11. mersec com
12. pecifications NMERSEC Shoplifting Prevention Systems Power Input 12 24VDC or 15 18VAC Power Consumption 2W max Real Time Clock Battery CR2032 Data Bus RS485 Serial Data Bus Length 100m max Data Bus Cable 2 wire 26 AWG 0 4mm minimum shielding recommended but not required twisted pair cable recommended System Compatibility e AM AluProfi 40 e AM AluProfi 40 Plexi e AM AluProfi 50 e AM AluProfi 50 Plexi e AM Crystal Easy 40 e RF Dual Easydet AluProfi 40 e RF Dual Easydet AluProfi 40 Plexi e RF Dual Superdet AluProfi 40 e RF Dual Superdet AluProfi 40 Plexi e RF Mono AluProfi 40 e RF Mono AluProfi 40 Plexi e MetalSpy Diamond Always requires a minimum of 2 pedestals TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 technical support amersec com www amersec com Page 3 of 13 CAM ERS C 2 0 PRE INSTALLATION 2 1 Type of Data Collection lt is necessary for the end user to decide if they want to use USB data collection or StoreMonitor data collection 2 1 1 USB data collection e USB Module required e Connection to ONE local computer in the store e No access to data outside of store e Free software with basic tabular data collection e Export data table to Excel What is required _ PCin the store with a free USB 2 0 port and Windows XP or later 2 1 2 StoreMonitor data collection e eComm Module required e Connection to network port or router in t
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