i. how do you validate alien documents of eligible aliens?
Contents
1. within the general user s department See b below Supervisor ta County Security Officers are supervisors and you may want to use this role for each of the program supervisors MA WE SA FS etc 1 Capability to perform benefit eligibility verifications Initial Verification Review open and closed cases initiated by any user within the department e Continue working open cases initiated by any user within the department S Administer users in any group within their department a Add supervisors or general users b Modify user personal information and passwords c Terminate user access to the application 5 Administer own account a Change password b Update user personal information name phone number email address s Change 1 2004 Is le e WORK FIRST USER S MANUAL SAVE INSTRUCTIONS March 1 2004 6 Generate reports on cases initiated within their department See 500 05 below General User View Immigration Status Verifier ISV responses verifications initiated by any user within the general user s department RECOMMENDED 1 Capability to perform benefit eligibility verifications Initial Verifications 2 Review open and closed cases initiated by any user within the department 3 Continue working open cases initiated by any user within the department 4 Administer own account a Change password b Update user personal info2. L Change 1 2004 SAVE INSTRUCTIONS March 1 2004 1 Click the Initial Verification link on the left side of the screen The Web 1 Initial Verification screen displays 2 Key the Alien Number and select the program for which the individual is applying Medicaid Work First Food Stamps etc NOTE More than one program may be selected by holding down the shift key and clicking all programs that apply I Click Submit Initial Verification The Case Details screen displays a If the initial verification provides all necessary information do the following 1 Click Print Case Details 2 Click the Print Screen button on the toolbar 3 Click the back button on your Internet browser toolbar 4 Click Complete and Close Is If the response indicates to institute additional verification do the following 1 Click the Request Additional Verification button 2 Enter as much additional information as you have 3 Click Submit Additional Verification 4 Follow a 1 a 3 above 5 Click Close The additional verification response should be returned to the website in approximately 3 5 days Refer to C below NOTE All previous requests can be reviewed through the View Cases option gt WORK FIRST USER S MANUAL Change 1 2004 SAVE INSTRUCTIONS March 1 2004 B Additional Verification When the alien number is not available Additional Verification may be requested in
3. WORK FIRST USER S MANUAL Change 1 2004 SAVE INSTRUCTIONS March 1 2004 WF500 SYSTEMATIC ALIEN VERIFICATION ELIGIBILITY SAVE INQUIRIES Change 1 2004 Issued April 1 2004 500 01 GENERAL INFORMATION The U S Department of Homeland Security Systematic Alienage Verification for Entitlements SAVE Verification Information System is used for verifying the status of an alien in order to determine eligibility for Medicaid Work First Special Assistance Food Stamps and Energy Programs This section describes how to access and use the web based verification system 500 02 ACCESSING THE SYSTEM In order to access the SAVE Verification Information System your computer must have Internet access and Internet Explorer 5 5 or newer or Netscape 4 79 or newer A Ie S m m 500 03 Key https www vis dhs com WebOne in the Address or NetSite field of the browser window Press ENTER Click OK at the Security Alert lf another Security Alert displays click Yes The U S Department of Homeland Security Verification Information System Logon screen displays Key your User ID Key your Password NOTE A change in password is required the first time you login Refer to 500 04 A below Click Login The U S Department of Homeland Security Web 1 Home page displays CASE ADMINISTRATION This section allows you to perform the following functions A Initial Verification WORK FIRST USER S MANUA
4. e user personal information name phone number email address Designate the User Group Click Next Refer to 500 05 below for instructions on how to add create a User Group Enter User Information Click Next Enter Password Click Submit New User Change 1 2004 Ie S WORK FIRST USER S MANUAL SAVE INSTRUCTIONS March 1 2004 The user has now been added Make sure you note the system assigned User ID and the temporary password View Users Use this link to modify a user s personal information delete a user from the system or force a user to change their password 1 2 Kad I gt 5 Click the View User link on the left side of the screen The User Search screen displays Select the User Role User Status Group and complete any other fields as necessary then click Display User Summary List Click the User ID to view modify the user s personal information name phone number email address Click Submit User Modifications Click Close Change Address Use this link to change the address of record on the Homeland Security web site for the county department of social services View Groups Use this link to add edit or delete a group 1 IN Ie I gt Click the View Groups link on the left side of the screen The Group Search screen displays Select a group from the list Click Display Group Summary List Click Add to create a new group Use the Add group func
5. fication response and the closure code if applicable The total number of cases matching the user entered query criteria will be included on the report WORK FIRST USER S MANUAL Change 1 2004 SAVE INSTRUCTIONS March 1 2004 500 06 ADDITIONAL RESOURCES A Online Resources The following information is available by clicking the online resources link 1 Save Users Manual 2 G 845 Form 3 G 845S Form 4 G845SUP Form 5 Travel and Identity Documents 6 Glossary of Terms B Tutorial In addition to the information above the Tutorial will teach you how to use the Systematic Alien Verification for Entitlements SAVE Program s Verification Information System VIS Before using the SAVE Verification Information System new users may want to review the tutorial in order to gain a better understanding of the system and how it works Click on Tutorial at the top of the screen The Welcome to Tutorial screen displays Use the navigation area on the left side of the screen to begin 500 07 Logoff To exit the system click Exit in the upper right corner of the screen
6. itially by clicking the Additional Verification link on the left side of the screen under Case Administration The following information is required to complete the additional verification through the website 1 Last Name 2 First Name 3 l 94 Number 4 Date of Birth 5 Document Type 6 Document Expiration Date 7 Benefits Medicaid Work First Food Stamps etc NOTE Refer to the policy manual for situations when secondary verification Form G 845 must be sent View Cases Ie Use this screen to search for cases pending additional verification 1 Click the View Cases link on the left side of the screen The Case Search screen displays 2 Select the case status 3 Key any additional information 4 Click the Display Case Summary List button The Case Summary List screen displays showing all cases that meet the criteria entered on the previous screen To view specific information about a particular case click on the verification number The Case Details screen displays If all necessary information displays follow the instructions in 500 03 above Otherwise follow instructions on the WORK FIRST USER S MANUAL Change 1 2004 SAVE INSTRUCTIONS March 1 2004 500 04 gt 500 05 screen because there may still be the need to send paper verification form G 845 is available on the SAVE Website USER ADMINISTRATION Change Password On the left side of the screen under User Adminis
7. rmation name phone number email address General User Cannot view Immigration Status Verifier ISV responses 1 Capability to perform benefit eligibility verifications Initial Verifications 2 Capability to initiate additional verifications 3 Cannot review responses of any additional verification 4 Administer own account a Change password b Update user personal information name phone number email address General User View Immigration Status Verifier ISV responses for user initiated verifications s Change 1 2004 I I gt Ion WORK FIRST USER S MANUAL SAVE INSTRUCTIONS March 1 2004 2 Capability to perform benefit eligibility verifications Initial Verifications Review open and closed cases initiated by eneral user R e Continue working open cases initiated by general user S Administer own account a Change password b Update user personal information name phone number email address General User View Immigration Status Verifier ISV responses verifications initiated by any user within the general user s group 1 Capability to perform benefit eligibility verifications Initial Verifications 2 Review open and closed cases initiated by any user within the user s group 3 Continue working open cases initiated by any user within the user s group 4 Administer own account a Change password b Updat
8. tion to create groups for the different sections within your department agency i e Medicaid Work First Special Assistance and Food Stamps a Select the Department This will be your county dss WORK FIRST USER S MANUAL Change 1 2004 SAVE INSTRUCTIONS March 1 2004 b Enter the Group Name C Click Update 5 Click Edit to modify a group name 6 Click Delete to remove the group m View Reports On the left side of the screen under Reports click the View Reports link The Report Selection screen displays The Reports menu contains the option View Reports which provides a selection of reports that you can generate and view Click the report you wish to view and click next f Ad Hoc Standard User selects from specific criteria case number alien number etc to specify what will be included in a case history report IN Month End Agency Transactions by User Summary Report This report displays the total number of transactions initiated by a user within an agency program state for a specified month and year Countable transactions are the number of initial verification and additional verification requests initiated by a user I Web Agency Audit Report This report displays summary level information for each case initiated by the user for the user entered query criteria The report includes the initial query date alien number l 94 number last name first name initial query response additional veri
9. tration click the Change Password link When assigning a new password it must be between eight 8 and 14 characters in length and must include three of the following characteristics 1 Capital Letters 2 Lower Case Letters 3 Numbers 4 Special Characters A lt gt f 7 Change Profile On the left side of the screen under User Administration click the Change Profile link The Change Profile screen displays This screen allows the user to update their name phone numbers and email address SITE ADMINISTRATION Only individuals with the user role of Supervisor have the Site Administration option This allows the Supervisor to do the following A Add Users fa Click Add User on the left side of the screen IN Designate a User Role The user roles are listed in a e below Click Next Use the following definitions to determine which role to designate for your users Department This is the County Department of Social Services WORK FIRST USER S MANUAL Change 1 2004 SAVE INSTRUCTIONS March 1 2004 Group This can be the County Department of Social Services or a group you have created based on 500 05 below Example The Division of Medical Assistance DMA is the Department and EIS Medicaid Eligibility and Program Integrity are groups within DMA NOTE It is recommended that case managers be given a user role of General User View ISV responses verifications initiated by any user
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