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Network Manual

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1. We use and recommend Norton Internet Security to protect you from viruses and from attempts to attack your computer from the internet Once a computer virus gets onto a WorkStation eg from the internet it can spread throughout the Network ie to affect all the other WorkStations It can be very difficult ie expensive to remove a virus Remember that if you make a backup from a computer that has a virus the virus may be included on that backup Backups made using ABC only backup the ABC data and therefore are likely to not include any virus Unhappy employees Bear in mind that a disgruntled employee may introduce a virus as a leaving present We have also had several occurrences of an employee leaving and not telling anyone what the passwords are If the network Supervisor is not the boss of the company it might be wise to insist that all passwords etc are also kept in the office safe If you think networks are simple it probably means you haven t yet tried using a system in real life Backing up A dedicated and detailed approach to backing up is required with a Network The very simple Snapshots option in ABC6 is still available but we recommend you implement a more extensive backup system The best method is to use one of the specialised backup programs eg Acronis True Image ideally in combination with an external USB hard disk This can be set up to perform the required sequence of backups almost automatically an
2. ABC6 Network Version Multi user Accounts APRIL 2013 This manual covers the differences between the single user ABC6 and network multi user version Some general notes on installation and maintenance of a computer network are included Terms and Conditions Copyright Limitation of Liability Contact This Manual c 2008 2013 ABC DIRECT SALES retains sole copyright and title to these program s and documentation and all rights are reserved You are granted a non exclusive licence to use the program s in your company without restriction and to copy or reproduce the program s as necessary The results produced by the program depend on the information entered at the keyboard and the correct operation of the computer system ABC DIRECT SALES and its agents or distributors can therefore accept no liability for the use of this program s or any direct or indirect consequential damages arising from the use of this program s It is the responsibility of the user of the program to check that the program is suitable for their use that it is installed correctly and that the results of its use are correct Any program errors reported to ABC DIRECT SALES will be corrected as soon as possible and updates are available on our website Questions and feedback ABC Direct Sales PO Box 203 Sale Cheshire M33 4XG email support abc6 co uk website www abc6 co uk If you require after sales telephone support
3. eg C called ABC BASE that s the name we ve used throughout these instructions but you could use a different name if you wish b Use MyComputer to view the root folder of the server Right Click on the folder ABC BASE and choose Sharing amp Security Tick the box to SHARE THIS FOLDER ON NETWORK and give this Share a name Let s call it ABC SERVER again you could use a different name Tick the box to ALLOW NETWORK USERS TO CHANGE FILES ie so other computers can write to this folder 3 Page 3 c Select TOOLS from the top of the window and choose Map Network Drive Specify an unused Drive Letter eg G and type the share name ABC SERVER into the box Folder or click BROWSE and choose ABC SERVER from the MS Windows Network list it will be in a WorkGroup in a subfolder of the server d On each Workstation using MyComputer repeat step c For example assume we map the Share ABC SERVER as Drive M 2 Install ABC6 Server Note you can carry out the Installation while sitting at the Server or at any of the Workstations a Place the ABC6 Network Installation CD into the CD drive b Follow standard Windows procedure to install software eg in My Computer browse to the CD Drive and then run the install program on the CD filename may vary slightly ABC6 INST SERVER 6xxx EXE where 6xxx indicates the version number eg 6397 is v6 397 c Specify which drive letter to install onto This must be a mapped drive
4. a default no new files may be created You can guess that if you affect any of ABC6 s files like this you will get error messages of complaint when you try to run ABC ie Take care not to accidentally do this sort of thing You can set up a Workstation for example so that it can use other things on the Network but not use ABC6 This may be useful Similarly you may choose to give only certain users access to ABC files This is all done in the Network setup ie not within ABC Page 12 Network Printers These are the printers which are available to all Workstations on the network and not just to the computer to which they are physically connected Whilst it is possible for an individual operator to change the settings of their Workstation it is preferable to always get the Supervisor to make these changes When the Supervisor configures a printer to be a network printer the default setting for things like Print Direct and Hold indefinitely should be reset to suit the actual network requirements For a small network you will probably prefer that when you print something from ABC6 it is actually printed immediately And usually you will not want an automatic Form Feed at the end of every print job No matter how you set up the network software ABC6 will not know about it When you print something in your Accounts ABC6 will send it to the network and the network will tell ABC that it has been printed If the report never
5. and repair than a single PC Most companies will make an additional support charge for covering network programs Many computer literate ABC users these days have installed and setup a simple 2 or 3 station Windows network without any trouble Page 2 Check list Step by Step guide Use this check list to ensure you carry out all the necessary steps in the correct order 1 Set up the network connect the computers together and set Sharing and Security to allow other computers to access files and printers as required 2 Install the ABC SERVER ie data files on the Server computer 3 Install the WorkStation ABC on each WorkStation 4 Perform tests to check it all works properly 1 Setup the network It is difficult to give detailed instructions for this step as it will depend on your hardware version of Windows and maybe your choice of network software Basically you must connect each WorkStation computer to the Server computer install or enable networking software and configure each computer to share hard drives and printers as required The UAC Security System in recent version of Windows makes it very difficult to share the whole hard drive of the server as we used to suggest so instead we now create a sub folder and just share this The sub folder is mapped as a drive letter and ABC Server is installed onto this See also Appendix 3 for more information a Create a folder in the root folder of the Server
6. new network multi user ABC6 The two required folders are 1 ABC6 A_DATA 2 ABC6 GENDATA So for example if you had renamed the folder ABC6 to ABC6old in step2 then you need to COPY C ABC6old A DATA to C ABC_BASE ABC6 and COPY C ABC6old GENDATA to C ABC_BASE ABC6 If you have more than one company set up in ABC then you need to repeat this for each company ie B DATA C DATA etc When you PASTE Windows should say This Folder already exists do you want to overwrite Answer YES If you do not see this message you ve done something wrong probably pasted into a different folder or sub folder If you have installed multi user ABC6 on a different computer to where the single user ABC was installed the process is similar except you need to COPY from one computer to another Page 18 Page 19 Page 20
7. reaches a piece of paper please don t blame ABC Print problems are almost always due to the way your network is set up Printer names Give each printer a sensible name that can be used as the network printer name also For example EPSON_LX80 HP_DESKJET_500 This will make it easier for users to relate the network printers to the actual physical printers sitting on the desk Time and Date Every Workstation will read a date and time from its own battery operated clock CMOS when the machine is first switched on Because the date is used by ABC6 it best to ensure all Workstations are set to the SAME DATE It is convenient to set up your network so that each Workstation automatically sets itself to the same date and time as the Server or reads it from the internet We recommend your network is set like this The actual procedures and instructions for doing all the above may be different for each type of network Page 13 Problems A network system is much more complicated than a single PC The main feature is the difficulty of finding the fault if something goes wrong A loose cable end on one Workstation can cause a user in another room to lose information or the whole system to give poor performance When you join two computers together you don t just get twice the problems you potentially get ten times the problems And from our point of view if your ABC6 does not work we will tell you that from experience the most likely
8. reason is the configuration of your network Please get all your network problems out of the way and the whole system configured and working correctly before installing ABC6 When a network goes wrong it is sometimes rarely not possible to unravel the mess of mixed up partly written files the only practical solution is to restore your most recent backup Technical details Windows registry ABC6 does store some settings in the Registry both on the Server and on each WorkStation However these are only unimportant things like the last used position of each window and user preferences If all these registry settings were suddenly lost ABC6 would simply revert to the default settings The name of each WorkStation is also stored in the local registry All the important ABC settings are stored in the ABC database on the Server Emergency Unlock When invoicing or entering money etc a Customer Supplier ABC6 will temporarily lock that Customer Supplier Record to prevent anyone else invoicing them If the computer goes off eg power failure during this time the Record might remain locked To unlock it select that Customer Supplier Record click EDIT untick the Locked box and SAVE Updates When you install an ABC Update the programs on the Server computer are updated Each time you start up ABC6 on a WorkStation it checks to see if the Server programs have been updated and if they have it will copy the new pr
9. that points to the network shared folder you created in step 1 We mapped it as drive M in our example This drive must be writeable from your computer The installation program will create the subfolders and copy the ABC6 datafiles onto the server hard disk 3a Workstation Names You must give each Workstation a name Stick a label on the Workstation with that name written on it Each name must be a single word no punctuation and all must start with a different letter of the alphabet Suitable names would be Albert Chris Jane Yellow Dell26 Server Blue Purchases To change the name of a WorkStation at any time in the future just follow Step 3b again to install the ABC6 workstation software Page4 3b Install ABC6 onto each WorkStation Note you must be sitting at the Workstation If you wish to use the Server computer as a WorkStation then follow these instructions on the Server computer also a Place the ABC6 Network Installation CD into the CD drive b Follow standard Windows procedure to install software eg in My Computer browse to the CD Drive and then run the file ABC6_INST_WRKSTN_6xxx exe c The Install program should automatically find the ABC datafiles that are on the Server if not one of the above steps has not been completed properly Or the network is not connected d Specify which local hard drive to install the WorkStation programs onto Normally drive C is suitable If the WorkStation i
10. to keep the Server in a locked room when the Supervisor is not using it Page 7 Network Accounts Most operations of the ABC6 Accounts are the same as explained in the ABC6 User Manual The following pages explain the few differences Which version of ABC From the Tools Menu top right of screen gt SHOW VERSION This will display the version and date of your ABC program It should also include the words NETWORK Version File Record Locked wait a minute If two users try to access the same record at the same instant one may get a message to say Item in use or Locked please wait a moment This should not happen often as ABC typically only locks records for fractions of a second If two users try to invoice the same Customer at the same time one will get a message to say Customer record Locked by another user try again later The record will be unlocked when the first user completes their invoice The same will happen with Suppliers and applies to any type of transaction eg entering Money Received If a Record wrongly remains locked eg due to a power cut you can Edit the Customer Supplier Record Card and untick the Locked box Critical operations Some accounts functions are more critical and for these we recommend you first ensure you are the only person using ABC Accounts The following are examples of this Month End Edit Accounting Parameters Zero the Accounts Import from AB
11. C5 Compact the database Tidy Files Change VAT Rates Page 8 Invoice and Folio numbers As you start entering an invoice or a Cashbook Journal entry ABC allocates the next folio number to that entry If you then cancel this transaction ABC will try to reset the folio number However unlike the single user ABC another user s may already have started entering transactions and they will have used the next folio number s in the sequence In this case ABC may write your transaction to the file with the note Cancelled If we simply cancelled the transaction there would be a gap left in the audit trail and your accountant and auditor could then waste time looking for the missing item s This is why you may sometimes see Cancelled items in your Account reports other times not it depends what other people are doing Similarly if you are entering a batch of Petty Cash items or unpaid bills and writing the folio numbers on the documents as directed by the computer screen the sequence of numbers may appear to you to have gaps if someone else is also entering transactions from another Workstation they will also be grabbing the next free number for their transaction Page 9 Appendix 1 General Notes Supervisor A member of staff should be appointed as the network supervisor or administrator They will set user passwords and be responsible for ensuring that regular backups of the entire network are carri
12. d can backup your entire hard drive including the Operating System and all your Windows settings Regular backups are much more important with a network than with single user software Page 11 Appendix 2 Configure your Network Software This is a general overview and the actual details will be dependent on your computer and network hardware Each computer must have a suitable network Card fitted Modern computers usually have this built into the motherboard All computers must be connected together usually through a separate box called a Network Hub or Router This can be done with cables or using wireless connections WiFi An excellent idea is to use a combined network hub and modem This can allow all computers to access the internet the device should incorporate a Firewall to prevent other people accessing your network and can provide DNS services for your WorkStations If using Windows network there is very little setting up to do basically you just Turn On the Windows built in networking and specify which drives and printers you want to share with other computers User rights Every Workstation on the Network can be allowed access to everything or only some things A system of passwords can be set up to restrict certain users in what they can do or alter These privileges should only be set or changed by the Supervisor It is quite possible to set up the network so that some files are read only or that as
13. e at elevated privilege level eg as drive H For example on Windows 7 click the Start button and in the Search programs and files field enter command prompt Search will bring up the Command Prompt program Now right click the Command Prompt item and select Run as administrator Page 15 Type the following to map the share as drive H net use H server share persistent yes you must replace the words server share with the network path you noted in step 1 eg johncomputer abc_server and you can choose any drive letter you prefer The above step 2 may not be required But it only takes a minute to do only has to be done once and hopefully prevents any future problem eg if you mapped the server while UAC is turned off and then in the future someone turns it back on On each Workstation where you map drives as in step 1 we recommend you also carry out step 2 Page 16 Appendix 4 Upgrading from ABC6 single user If you have already installed and used ABC6 on your computer then it is important to follow these instructions to Backup your Accounts data before you start to install the multi user ABC6 and then rename the ABC6 folder After installing ABC6 multi user you can Restore your data into it If you also have ABC6 Payroll an extra step is required This process is safe and will leave you with two spare copies of your Accounts data 1 Backup copy your ABC6 Accounts files If yo
14. ed out on a daily and weekly basis Looking after a network is not a trivial task and it may be worth considering a training course if the staff member is new to networks At the very least we suggest the network supervisor should be completely familiar with normal use of computers and reasonably at home with Windows Explorer Not only must the supervisor be technically competent they must be strictly disciplined about their procedures The Supervisor should set up a proper system for reporting and logging faults A good method of obtaining technical support and updates for your Network software is through the Internet Many websites have a section where network experts are pleased to help beginners get to grips with this complex subject As you start using your network system you will quickly iron out any initial teething problems Make sure you list these problems and the solutions in this book Common problems A common beginner s mistake is start entering transactions eg an invoice and then get distracted and maybe go to lunch They very quickly learn hopefully that this is a bad thing to do because other users on the network are prevented from doing things until they return Never leave your computer while in the middle of something always Log Off first Page 10 Computer Virus Prevention is the best option Do not allow anybody to use unchecked programs on your Network or visit strange websites on the internet
15. he single user ABC6 installed on your computer then first follow the instructions in Appendix 4 to make a backup of your data and then rename the ABC6 folder If you also have ABC6 Payroll contact us for advice Page 1 Hardware requirements Any computer capable of running Windows XP Vista Windows7 or 8 should be suitable The Server computer has to work harder than the WorkStations so generally this should be the best faster biggest computer The main limitation is usually the amount of memory RAM and adding an extra few Gb of RAM is often the most cost effective way of improving performance In a small network the Server computer can also be used as a WorkStation Windows 7 amp 8 security system can cause you strange problems setting up the network for ABC if it is turned up to it s strictest setting We discuss this in Appendix 3 with a solution Different to the old ABC5 ABC5 was a DOS program and was installed only on the Server computer When you ran ABC5 on a WorkStation the programs were loaded from the Server as required The data files are located only on the Server ABC6 is a Windows program and things are much more complicated ABC6 programs are installed on every WorkStation When you run ABC6 on a WorkStation it loads the programs from its own hard drive The data files are located only on the Server After Sales Support A Network system is much more complicated to install update maintain
16. nies If you have more than one Company set up on ABC6 then if you need to import data from old ABC5 and or set up the Accounts Options these operations apply only to the one company you are using at the time ie you need to do them separately for each company Page 6 Day to day operation Start of Day Depending on your own network and the different computers and printers you have connected to it you may find that it is necessary to switch these on in a particular sequence Until the Server is running you cannot use ABC on any WorkStation To use ABC6 the user would normally double click the ABC6 icon on the desktop You can only run one copy of ABC6 on each WorkStation End of Day On each WorkStation always exit from ABC6 before turning off that computer Wait a minute or two before turning off the Server computer in case the network disk cache has not finished writing to disk Companies with larger networks often leave their Server computer switched on all the time but the monitor can be turned off at night Hints and tips Remind every user to Log Out of ABC when they are not actually using it quick access menu at top left of screen gt Log Off This ensures all files are closed and makes ABC safe against power cuts etc Never leave your Workstation unattended while in the middle of doing an invoice or cashbook entries Try to ensure that nobody can switch off the Server accidentally It is not too extreme
17. ns lee 12 APPENDIX 2 Technical details sss oe panii gag RR RR REEL 13 APPENDIX 3 Windows 7 amp 8 Security system UAC 15 APPENDIX 4 Upgrading from single user ABC6 4 17 Network version of ABC6 General Introduction To allow more than one person to use ABC6 at the same time you need two things 1 Connect their computers together either using wires or with a wireless link And enable or install software to enable the computers to talk to each other and share files and printers Windows includes such software This arrangement is known as a network 2 The multi user or network version of ABC6 Before installing ABC6 it is up to you to get your network system installed and tested The final section of this Manual gives some hints and tips Installing ABC6 onto your working network is the easy part ABC6 does allow up to 26 users but we d suggest in real life it is most suitable for up to 5 maybe 10 users at any one time Each person has their own computer and we refer to these as Workstations No matter how good a network system it cannot be as reliable or secure as a single stand alone PC Allowing several people access to your Accounts information at the same time means that if something goes wrong with any one of them all are likely to suffer The best way to insure against this is to make regular backups Upgrading from single user ABC6 If you already have t
18. ograms to the WorkStation and Register them It is very important that all computers are using the same version of ABC6 Page 14 Appendix 3 Windows 7 amp 8 Security problems Windows 7 and 8 and Vista have a security system UAC and with UAC turned ON which is the default settings like printers mapped network drives etc belong to just one user Typically an ordinary user maps a network drive and ABC can use the mapped drive But an ABC Update or ABC Workstation Install program needs to run at a higher security level elevated status and cannot see a drive mapped by an ordinary user To add to the confusion if you log in as Administrator which does allow the higher security level Windows still defaults to giving you the normal user status unless you demand the elevated level and who knows about that This sort of feature let s just call it poor design of the Windows UAC can cause strange apparently random problems people have occasionally reported with mapped drives Easiest Solution Map the network share twice Once at normal user level eg as drive G as described on page 4 and again at elevated security level eg as drive H Instructions below 1 Map the network share that contains the ABC datafiles eg ABC BASE in the normal way eg as drive G Make a note of the network path eg Wervershare or eg johncomputer abc_server 2 Use the Command Prompt to map the shar
19. s already previously installed and you are just changing the Name then you won t need to choose a drive If installing on the Server computer do not choose the mapped drive where the datafiles are located typically you should choose drive C e Enter the Name for this WorkStation see Section 3a above and the ABC6 Package Number ie serial number The installation program will copy the ABC6 software onto the workstation hard disk into the ABC6 folder 4 Test it is working To check and demonstrate file and record locking get one WorkStation to go into the Sales Ledger and start to invoice a Customer and then let other WorkStations try and invoice the same Customer the screen message should ask you to wait a moment Page 5 Upgrade from single user ABC6 See Appendix 4 Import data from old ABC5 Follow the instructions given in the ABC6 User Manual You can browse to locate the ABC5 data files folder ABC5 does not have to be located on the same PC as ABC6 Set Account Options It is a good idea to make sure all the Account options are set correctly before you start using ABC6 For example that the starting Invoice Numbers are correct Refer to the ABC6 User Manual for explanations of each item You can set the Account Options from any Workstation If you are about to start using ABC6 Accounts for the first time follow the Step by Step instructions in the ABC6 User Manual to get started Multiple Compa
20. this is available for a monthly or annual fee Sales Telephone 0161 282 1270 Printed in England 2008 Reprinted Nov 2012 April 2013 Contents General Introduction s scs serea nas si aeea eee ee eee Upgrade from ABC6 single user 0 0000 en Hardware requirements ec eee eee eee ee Different to ABGS re terpana mia Phare PGA ee Rack m aca NS After Sales Support issues ea o y x rey eee ees STEP BY STEP GUIDE 1 Setup the network 4 5 o ee nO oe RR ERR d 2 Install ABC6 onto the Server 0 000 eee eee ee 3 Workstation Names sais ce eon a cieo e ee ees 4 Install ABC6 onto each WorkStation lesen Upgrade from single user ABC6 llle eee Import data from old ABC5 2 0 0 0 0 00 eee Set Account Options een DAY TO DAY OPERATION Statt 0f Day iux es oen Re utd ead whee E P he Raed EO End Of Days wica cee iene po o E wee CE Sede EO Hints and tipSes cede oc rr dea RE Rea ees NETWORK ACCOUNTS Test itis WOPKHBME i632 a A Rd endo nd tg ROS TR P fe a File Record Locked wait a minute llle Delicate operatiOBs 1 2 onde eR bakeries de RUE up E e Qe Invoice and Folio numbers llle APPENDIX 1 O pervisOF isse es dw bee PEE EX ead we haere bene ars 10 Plan ahead for problems 0 0 00 ee eee eee 10 Computer VITUS e etab vedas 3 oe eed scene EE UR 11 Backing Up sce esset ee ROE ab ee hee eed ow ate ge 11 Design consideratio
21. u have several companies set up in ABC6 then do this for each company You can use the built in Backup Function in ABC to make backups onto a memory stick for example Or you can use MyComputer and make a COPY of the C ABC6 folder on your hard disk or to a memory stick 2 Rename the ABC6 folder Use MyComputer locate the ABC6 folder on your local hard drive right click on it and select RENAME Type a name like ABC6old and press ENTER Check that MyComputer shows the new name 3 Install the multi user network version ABC6 as described in page 3 and 4 of this manual Set up all the workstations Run ABC6 and check that it all works OK and that you can run it from all computers At this stage ABC will contain dummy data and will not have your company name that will be fixed in the next step Close ABC6 when you are happy it is working 3b If you also have ABC6 Payroll then at this stage install the Payroll onto the computer where you are going to use it Payroll is NOT multi user so it can only be used on one computer which might be the Server computer if that is the one you wish to use Page 17 4 Restore your Accounts Data If you used the built in ABC6 function to backup to a memory stick then you can use the ABC6 function to Restore Tick the box that says ALSO RESTORE GENERAL DATA If you used MyComputer to make a copy of the ABC6 folder use MyComputer to COPY two folders from that copied folder and PASTE them into the

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