Grandstream Wave User Manual
Contents
1. to start account to composing a new 3 Add recipient in the 4 Message sent send message message textbox and input contents successfully Figure 37 Grandstream Wave Create New Message Tap H on the right of the input box to add one contact or more from Grandstream Wave Contacts or input the contact phone number or name in the input box to find the corresponding contact If the sent or received message is phone number or Email address you can tap on the number to dial out directly or tap on the Email address to send an email EDIT MESSAGE Long press one message on the Messages screen select Batch Remove in the pop up dialog box and tap m on the upper right corner to delete all messages with this number Long press one message content to access the editing screen users could edit copy or forward one single message as shown in figure 38 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 45 of 64 e 0 11 06 lt R 32058 help amp help 3 Es Figure 38 Grandstream Wave Message Screen Edit Message D Copy the selected message Ka Forward the selected message Delete the selected message Firmware Version 1 0 1 21 Grandstream Wave User Guide ANDSTREAM E T H WORLD Page 46 of 64 lt GRANDSTREAM SETTINGS For the first time using Grandstream Wave go to the Settings screen to complete the basic settings including Account Settings Call Settings Audio Codec2. 5022 TCE DialPlan It is used to configure whether to enable Dialplan Ringtone DialPlan lt is used to configure the prefix to be added to each Geelen mg shai Prefix dialed number All numbers use this account will automatically add the prefix For example if the ni prefix is 5 the phone number is 337 thus the dialing number is 5337 Use as Dial Itis used to configure the key as the Send key DialPlan Prefix DialPlan Settings Key If set to Yes pressing the key to dial the dad VEX et hore numbers out immediately If set to No the key will be included in the dialing string Use as Dial Key Call Forward It is used to define whether to enable Call Forward Call Forward mode Call Forward It is used to specify the Call Forward Type from 4 all Forward Sett Settings modes Unconditional Time Based Others Forward I A 2 When busy and No Answer Forward contacts Conf Keypad Messages settings Auto Answer Itis used to configure auto answer mode If set to a op Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep If set to Enable Intercom Paging it will answer the call based on the SIP info header sent from the server proxy The default setting is No DialPlan A dial plan establishes the expected number and pattern of digits for a telephone number Settings This parameter configures the allowed dial plan for the phone Dia
3. K L M N O p Q R S T U V W X Y Z O o Q Contacts Conf Keypa Messages Settings O CI Figure 48 BLF List Screen lt LDAP Settings JS rd LDAP Settings vi e LDAP Name Attributes LDAP Lookup When Dialing CallerDName LDAP Number Attributes LDAP Lookup When Incoming Call AccountNumber LDAP Name Filter rver r Server Address CallerlDName Port LDAP Number Filter 389 AccountNumber Base DN LDAP Display Name Attributes AccountNumber CalleriDName Max Hits 0 100 Username Binding DN 100 Search Timeout ms 10 Settings Contacts lt Password F A ff ry f e i ETA D KO 0908 eee eos ECH ei d e 9 EI Contacts ettings Keypad S O Conf Conf lt Keypad O Messages LI Messages LI Figure 49 LDAP Settings Screen Firmware Version 1 0 1 21 Grandstream Wave User Guide TRE WORLD Page 60 of 64 LDAP Lookup When Dialing LDAP Lookup When Incoming Call Server Address Port Base DN Username Binding DN Password LADP Name Attributes LADP Number Attributes LDAP Name Filter LDAP Number Filter LADP Display Name Attributes Max Hits 0 100 Search Timeout Connection Security Type CUTSOM SETTINGS SRANDSTREAM Table 13 LDAP Settings Parameters It is used to define whether to search LDAP when dialing The default setting is Yes It is used to define to search L
4. call users could hold resume call mute unmute input DTMF add new call initiate conference end a call or switch audio channel Tap on left screen and slide right to bring up the lines list Users could switch to other lines or add a new call Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 17 of 64 GRANDSTREAM NNECTIN f E WORL D Jennifer Jennifer Jennifer Back home A Home Transfer Transfer call a D E SM d Speaker Hold Keypad e Mute Unmute call a Tu Conference es End Speaker Hold Start conference ee En IN AEN DOM Open Close Speaker i Keypad speaker Switch to headset channel if End plugged in headset Open Close keypad to input digits Hold Unhold call Figure 10 Voice Call gt Speaker Switch voice channels to speaker or 3 5mm headset if it is plugged in Slide to right to add new call or switch lines Hold Unhold During the call users could press the HOLD button to hold or resume the call at any time Keypad Tap on the icon to bring up digital soft keypad for inputting DTMF More Access more operations including Home Transfer Conference and Mute Unmute Home Back to the home screen dial screen the active call interface will be hidden users could tap on button at the upper left corner of the screen to go back to the call interface Transfer Switch to the transfer screen Grandstream Wave supports blind transfer and attended transfer Please ref
5. not force to use SRTP Enable SRTP It is used to configure whether to enable SRIP key life time If enabled the RTP Key Life Time packets received and sent during the call cannot exceed 231 The default setting is Yes ADVANCED SETTINGS Advanced Settings include General Settings Call Settings Audio Settings Network Settings and Additional Settings GENERAL SETTINGS GENERAL SETTINGS Edit Before Dial Default Account Registration Notification Vibrate When Ringing Start on Boot Firmware Version 1 0 1 21 Table 9 Advanced Settings General Settings Parameters Edit Before Dial Default Account Registration Notification Vibrate When lt is used to configure whether to edit number before dial If set to No tap on the contact or one call history entry on call screen to dial out with the last dial out account directly If set to Yes when tap on the contact or one call history entry on call screen the phone will automatically fill in the corresponding number to the input box users could edit the number before dial out lt is used to define whether to enable registration notifications for default account If enabled users will see the notifications in the status bar once the default account status is changed It is used to configure whether to vibrate when Grandstream Wave User Guide Page 55 of 64 CALL SETTINGS GRANDSTREAM Ringing ringing It is only applicable to the incoming calls f
6. provided by your VoIP service provider ITSP It s usually in the form of digits similar to phone number or the same as the phone number SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID The account password required for Grandstream Wave to authenticate with the ITSP SIP server before the account can be registered To retrieve voicemail by pressing the LISTEN button on the message screen This ID is usually the VM portal access number For example the UCM server voicemail access number is 97 The SIP user uses to display on LCD when calling it needs SIP server to support it if this function is enabled After configuring the account users could tap on the existing account for more settings such as General Settings SIP Settings Network Settings and Codec Settings GENERAL SETTINGS Activate Account Edit Account Delete Account Firmware Version 1 0 1 21 Table 3 Account Settings General Settings Parameters Activate A n ccount Set as Default Edit Account Delete Account lt is used to configure whether to activate account lt is used to set this account as default It is used to configure the account parameters It is used to delete the current account Grandstream Wave User Guide Page 51 of 64 GRANDSTREAM Table 4 Account Settings Call Settings Parameters Ringtone Users can choose different ringtones lt
7. to the account settings screen 4 The following figure 42 shows the accounts are successfully registered and the account icon is in green E If the account icon is in red O it means the registration failed Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 49 of 64 G FAB 5 22 lt Account Settings 1042 3044 amp 5072 e 33511 Audrey 6 Contacts Conf Keypad Messages Settings vs D eg feel Figure 42 Account Settings Screen Registration Success Users could also slide left to delete this account as shown in figure 43 lt Account Settings H 320506 Tap anywhere to confirm deletion Tap Revoke ke Revoke to recover the deleted account Co nt acts i ont Keypad Messages Settings Figure 43 Slide to Delete Account Firmware Version 1 0 1 21 Grandstream Wave User Guide GRANDSTREAM 3 THE WORLD Page 50 of 64 lt Add New Account Active Account Account Name SIP Server SIP User ID SIP Authentication ID Password Voicemail UserID Messages Settings lt GRANDSTREAM Table 2 Edit Account Parameters Activate Account Account Name SIP Server SIP User ID SIP Authentication ID Password VoiceMail UserlD Display Name It is used to define whether to activate account The name associated with each account to be displayed on the LCD Domain name or IP address provided by your VoIP service provider ITSP User account information
8. 4 A Note GRANDSTREAM WORLD NNECTING TH G ge 0 11 19 Messages Voicemail 1 1 You have voice mail 3 32053 0 2 11 16 AM draft help CH Gei EEN lt CES LS Contacts Conf Keypad Messages Settings Figure 35 Grandstream Wave Messages Screen e Messages function is not available in all countries and regions Please contact your service provider for more details VIEW MESSAGE The Message screen displays sent amp received draft messages the messages are classified by contacts names or numbers while sorted by sent amp received time Tap on one message to check the details as shown in figure 36 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 43 of 64 GRANDSTREAM NNECTING TH WORLD G A 16 50 d Sam Y 7 Imiss you ve NN es OR e Figure 36 Grandstream Wave Message Details Screen Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 44 of 64 GRANDSTREAM NNECTIN THE WORLD CREATE NEW MESSAGE Messages Compose NEW aggredpient Back to fromContads message list Call the recipient messsage Sandy 0 3 16 53 hello Q 31620 Back to message list ifs a Sam 4 ID Audrey 31629 Input message recipient Match the recipient Em you Message sent Co f Key pa L Input content 1 Access Messages 2 Slide to left to go screen and back to the ee slide to right Messages screen gt SS CO Se select the tap on
9. ACTS Access Contacts by tapping on eS icon on the bottom of the main screen the SIP contacts and LDAP Contacts please go to Settings page to configure first are shown up individually Follow the steps in figure 6 to dial a number via Contacts Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 13 of 64 GRANDSTREAM CONNECTING THE WORLD Switch 10 07 Add new contact Open more operation menu Dial out Mary SIP 32052 Send Message papa j just ji q W a r t y U KSE Duration 00 00 FH au tatioun DEI Display all call Er Duration 00 0 Kn one history with this contact 1 Tap Contacts to access the Contacts screen he A 2 Search for the Contacts Conf Keypad Messages contacts by inputting J initials 4 Tapon to dial out 3 Tap on the contact below to access the details screen E tt les Figure 6 Dial up via Contacts SWITCHING AUDIO CHANNEL DURING CALL Users could switch lines by sliding the call screen when there are multiple calls as shown in figure 7 below Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 14 of 64 gt GRANDSTREAM L 31621 A Selected line pa A Im D Edward Line on hold Transfer Gs AddCa Conference ETA n Conference Speaker fete al EJ Speaker Keypad _ 1 Slide right to gt GC Set access call line screen 2 Tap on the line to select 4 Tap on Unhol
10. As a caller select UAC to use the phone as the refresher or select UAS to use the caller or proxy server as the refresher If set to Omit that means do not specify the refresh object UAS Specify As a callee select UAC to use caller or proxy server as the refresher or select UAS to Refresher Force INVITE Firmware Version 1 0 1 21 use the phone as the refresher Grandstream Wave User Guide The Session Timer can be refreshed using the INVITE method or the UPDATE method Page 53 of 64 Caller Request Timer Callee Request Timer Force Timer NETWORK SETTINGS Proxy Require Outbound Proxy Secondary Outbound Proxy NAT Traversal Keep Alive DNS Mode A Record NAT Traversal DNS Mode lt GRANDSTREAM Select Yes to use the INVITE method to refresh the session timer If set to Yes and the remote party supports session timers the phone will use a session timer when it makes outbound calls The default setting is No If set to Yes and the remote party supports session timers the phone will use a session timer when it receives inbound calls The default setting is No If Force Timer is set to Yes the phone will use the session timer even if the remote party does not support this feature If Force Timer is set to No the phone will enable the session timer only when the remote party supports this feature To turn off the session timer set Caller Request Timer Callee Request Time and Fo
11. DAP when there is an incoming call The default setting is Yes Fill in the LDAP server URL or IP address Fill in the LDAP server port The default value is 389 Fill in the root directory of the LDAP server it means under which directory to search contact Fill in the username to access the LDAP server Fill in the password to access the LDAP server This setting specifies the name attributes of each record which are returned in the LDAP search result Example gn cn sn description This setting specifies the number attributes of each record which are returned in the LDAP search result Example teleohoneNumber teleohoneNumber Mobile This setting configures the filter used for name lookups Examples fcn Sn returns all records which has the cn or sn field containing with the entered filter value I sn returns all the records which do not have the sn field containing with the entered filter value amp cn teleohoneNumber returns all the records with the cn field containing with the entered filter value and telephoneNumber field set This setting configures the filter used for number lookups Examples teleohoneNumber Mobile returns all records which has the telephoneNumbe or Mobile field containing with the entered filter value amp teleohoneNumber cn returns all the records with the teleohoneNumber field containing with the entered filter value and cn field
12. GRANDSTREAM GONNEGTIINDG TAG WORE Oo Grandstream Networks Inc Grandstream Wave for Android User Guide GRANDSTREAM WAVE USER GUIDE lt GRANDSTREAM Grandstream Wave User Guide Index CHANGE LOG EE 6 FIRMWARE VERSION 1 0 1 21 WEE 6 WELCOME EE EEN 7 FEATURE HATET re ree ee ee EE 7 GRANDSTREAM WAVE TECHNICAL SPECIFICATIONS nannnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnennnnnennnnennennennenenn 7 GETTING READ EE 9 USING GS VE he 11 DOES d EE 11 DIALING A NUMBER DIHECTIV 11 FEDA ivan oleae E E EEES 12 DIALING A NUMBER VIA CALL HISTORY c ccccccccccoccececcececcecsccesuccssscesecnesensecensecsnseosnsensnsnsenens 13 DIALING A NUMBER VIA CONTACT 13 SWITCHING AUDIO CHANNEL DURING CAL 14 ANSWERING A CAT 15 SINGLE INCOMING EE 15 T IERT e EE 16 VOICE CALCE aane a a E E 17 GEERT ET 19 NEE 19 SWITCHING AUDIO CHANNEL DURING CAT 20 MISSED CALLS EEN 21 CATE NNSFPER hdd 23 PINT ANER eens ees teen ee eee nec reise E S 23 ATTENDED TRANSFER AFTER CAUUING 24 ATTENDED TRANSFER BEFORE CAUUING 24 6 WAY CONFEERENCE ar anrnrarar no nnanrar annoar annaran anh 25 DNEPR 27 INITIATING CONFERENGE EE 27 REMOVING PARTICIPANT FROM CONFERENCE 0 2 1 1 ccccccecceccecceceeceececcecseceeceeecteseeaeenseess 29 MUTE UNMUTE CONEERENGCE 29 HOLDO RESUME CINFERENO E EE 30 VENNE 31 NN 33 PTOI FF eebe 35 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 1 of 64 lt GRANDSTREAM SEARCH CONTACT 35 VIEW CONTACT WE 36 Se IAC EE
13. GRANDSTREAM NNECTING TH AE Jennifer A Earphone a 1 Speaker Lage 133 oR o Hold Keypad More Figure 13 Call via Bluetooth MISSED CALLS x When there is a missed call the phone will display Ve on the status bar and prompt on Grandstream Wave call history list as shown in figure 14 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 21 of 64 Firmware Version 1 0 1 21 Missed call icon L Call History All missed calls Edward NW 3546 gghhh mnb jojo 1 2 3 4 5 6 74 8 9 0 2 Keypad Me sage gt CI sl Figure 14 Missed Call Screen Grandstream Wave User Guide GRANDSTREAM CONN E aS S o N G THE WORLD Page 22 of 64 gt GRANDSTREAM CALL TRANSFER BLIND TRANSFER Jennifer Home wi Dal a Conference 9 Q Speaker Hold Keypad ee End 1 During the active call tap on More and select Transfer in the available options to access 2 Input the digits and then tap on the transfer screen Blind to transfer the call Figure 15 Call Transfer Blind Transfer When hears the ringback tone users will automatically go back to the main screen dial screen to complete the transfer after the callee answers the call A Note e f entered incorrect digits tap on button to delete the digits one by one or long press it to clear all digits Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 23 of 64 GRANDSTREAM NNECTI
14. I A i A Det 33 5 VITH CA LS Li Va S gt 900 N e J Contacts Conf Keypad Messages Settings Figure 29 Grandstream Wave View Contact YV Dial out the number Access the Messages editing screen This function is not applicable to the local phone Contacts EDIT CONTACT Long press the contact on the contact list to bring up the dialog box tap on Edit to access the editing screen Or long press the contact to access the details screen tap on button at the upper right corner then select Edit DELETE CONTACT Long press the contact on the contact list to bring up the dialog box select Delete to access the editing screen or long press the contact to access the detail interface tap on button at the upper right corner then select Delete as shown in figure 30 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 37 of 64 GRANDSTREAM CONNECTING THE WORLD Edit Delete Add to Favourites Batch Remove Figure 30 Grandstream Wave Edit Contact ADD CONTACT TO FAVORITES To add a contact to favorites as shown in figure 31 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 38 of 64 GRANDSTREAM CONNECTING THE WORLD e dl hl DW op LDAP Details Edit VW e A Delete Contact Bobby C i Delete All Call History F SIP geet F 31626 e wf Add to Favourites John J GC Cancel kK Call History Ae Mi L VM 10 04 AM Duration 00 00 Mary e VK 31626 i 9 04 AM D
15. NG THE WORLD ATTENDED TRANSFER AFTER CALLING Grandstream Wave supports attended transfer before or after calling which provides users a fast and easy way to complete attended transfer Make an active call first and follow the steps below to transfer the call to the third party Home Add Call REN Dal Conference Home ICH 1 Speaker Conference 3 9 2 5 ah E z 8 gt 0 1 During an active call 2 Tap on Add Call i Blind Attended slide to right to to dial the number for Blind e access on gt the second call and 3 During the new EEE line screen make sure the call iS active call tap on established This will More and select 4 Tap on the line on hold place the previous Transfer in the t0transfer the call call on hold available options to access the transfer screen as shown in figure on the right Figure 16 Attended Transfer after Calling Transferring ATTENDED TRANSFER BEFORE CALLING Besides the transferring mentioned above users also could consult the third party first before transferring the call Make an active call first and follow the steps below to transfer the call Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 24 of 64 Jenmrer 1 During an active call tap on More and select Transfer in the available options to access the transfer screen 6 WAY CONFERENCE Attended Cancel transferring or end the to
16. SS DELETE CONTACT 37 ADD CONTACT TO FAVORITES usecsccccecccssessessessssssessecsecsusssssussusssssnessecsussussassusssssssesessecsessessassees 38 STEEL 39 SSS 42 VIEW MESSAGE 43 CREATE NEW MESSAGE 45 EDIT MESSAGE 45 SEFI EEN 47 ACCOUNT SETTINGS ccccecceccecsecssessessesceccecsecsucsecsecseessessscsucsecsucsarsucsatsaesscsucsecsatsatsassatsnessesassecsetee 47 UCM ACCOUNT QR CODE SCAN cscssessecssessessessessessucsecsesssesssssessesssssssusssssesssessssstsststtesesees 47 UCM ACCOUNT SELECT QR CODE IMAGE 48 SIC GIN E 49 ADVANCED SETTINGS tretten EEE A nk L EAIA LA LEEA A L ALEEA E nanana 55 GENERAL SETTINGS kann nkk annn nnn EE D n AEEA AA EEE A nan 55 CALL SETTING EE 56 AUDIO SETTINGS uuseccsccsecsecsessesssssscsseccecsucssssussusssessessscsucsucsussussnsssssnessecsussussatsussnssseesessessessissassees 57 EVEN 58 ADDITIONAL SETTINGS ccscccccssssssssessessesssessessessessessessscsucsucsasssessessessssssssssacssssesssessesstsstssseseesees 58 CUTSOM SETTINGS nccccccccsecsessessuesuessessesecssessussussuesucsucssessessussussussuesseseessessesssstestesuesaesissstssessteateeses 61 ET 62 JE SEE 62 ETL LL 62 0 EEE EE EE ER 63 EXPERIENCING THE GRANDSTREAM WAVE APPLICATION 64 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 2 of 64 gt GRANDSTREAM Table of Tables Grandstream Wave User Guide Table 1 GrandStream Wave Technical Specifications cccccccccccssecceceeseeeeceeeeeeceeeece
17. Settings Network Settings etc ACCOUNT SETTINGS Grandstream Wave supports up to 6 independent SIP accounts and 6 lines Users can make calls after Settings screen to add accounts Users could add account via Generic Accounts or VOIP Providers To add generic accounts tapping on UCM Account QR Code Scan or UCM Account Select QR Code Image or tap on SIP Account to add account as shown in figure 39 The way to add VOIP Providers accounts is the same as add generic accounts just select the providers in the list below and input required information registering the account to the SIP server Tap on button at the upper right corner of the Account Add New Account GENERIC ACCOUNTS UCM Account QR code scan UCM Account Select QR code image SIP Account VOIP PROVIDERS 123Cloud At Ws 1VOIP 4 ALL amp SWISS At Ws A1 A A h ram i AM O amp A Contacts Conf Keypad Messages Settings XIII Figure 39 Add New Account Screen UCM ACCOUNT QR CODE SCAN To add account by QR code scan please follow the steps below as shown in figure 40 1 Tap on UCM Account QR Code Scan to access the scan screen 2 Scan the QR code containing configuration info sent from the UCM server to the mailbox Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 47 of 64 GRANDSTREAM CONNECTING THE WORLD 3 Choose whether to overwrite account or add new account and then the account will be added to
18. access attended transfer be answer 2 Input phone number and then tap on 3 If the third party to access has not answered the transfer screen the call the caller could tap on Cancel to end transfer Figure 17 Attended Transfer before Calling Split GRANDSTREAM NNECTING TH Al Split the call or end the call to access attended transfer Trarveter Sole 4 lf established tap on Transfer to transfer the call If tap on Split it will place the previous call on hold the new call is Grandstream Wave supports up to 6 way conferencing The conference screen Is as shown in figure 18 below Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 25 of 64 GRANDSTREAM CONNECTING THE WORLD Add new Add more Conference conference New Conference participants E NOineer Fb ia HI Echo Edward Apple Betty Tap to delete the participant ENGINE Echo Edward Appie Betty tani no Add one participant Delete this conference Start Conterence Start conference Long press ZS conference Users could start or delete the conference or entry to delete it edit conference participants after accessing the conference screen Figure 18 Grandstream Wave Conference Screen Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 26 of 64 GRANDSTREAM NNECTING TH WORLD ADD NEW CONFERENCE Add new conference Conference Tap to edit conf
19. age 7 aa Trace SIP Message Retention Period SIP Message Retention Period EXIT When unexpected crash or accidents occurs upload the relevant logs to the server the default settings is Yes This function can help users to monitor service condition and locate exception logs Save the SIP message on the phone for users to check It is used to configure the retention period of the SIP message on the phone Click on this option to quit Grandstream Wave entirely Users will receive no more calls and messages after exiting Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 62 of 64 lt GRANDSTREAM FAQs Why can t I register account Check whether the network connection is normal Whether WiFi is connected or 2G 3G 4G is on Why can I see my phone contacts and call records in the Grandstream Wave For first time users users have to confirm whether allow Grandstream Wave to read local call history and import contacts If allows these two will be downloaded in Grandstream Wave Why can t see the Grandstream Wave notification on the phone Please go to Settings gt Advanced Settings to enable Notifications for Default Account If enabled you ll see the notifications in the status bar How to switch existing accounts There are 3 ways Slide to right Click at the upper right corner of the Dial Call History screen Use the MENU button on account settings screen Firmware Version 1 0 1 21 Grandstr
20. all to initiate the installation 4 When installed click Done to exit or click Open to access the app Figure 1 Grandstream Wave Installation A Note e For first time users users have to confirm whether allow Grandstream Wave to read local call histories and import contacts from the phone If it allows users could view local call histories and contacts on the corresponding Grandstream Wave screen To fully manipulate the Grandstream Wave capacitive touch screen use fingers to operate following the introductions below on the Grandstream Wave icons buttons menu items onscreen keyboard etc Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 9 of 64 GRANDSTREAM CONNECTING THE WORLD e Tap Long Press 4 wm Ae Press and Drag Flick and Slide Figure 2 Grandstream Wave Finger Gestures on the Touchscreen e Tap Slightly touch the screen with fingertip once to initiate menu options or applications For example to select items on the screen e g setting options apps to press onscreen buttons e g End or Options soft key during the call to type letters and symbols using the onscreen keyboard e Long Press Touch the screen with fingertip for about 2 seconds without lifting finger from the screen to bring up the context menu for more operations e Press and Drag Press the item and move it by dragging the finger up down left or right without lifting finger from the screen e Flic
21. ameter in Session Expiration Settings option below The default setting is No It is used to configure the relevant session expiration parameters See table 6 It is used to define the local SIP port used to listen and transmit lt is used to configure the transmission protocol to transmit SIP info Users could choose TCP UDP TLS The default is UDP If set to Register All the SIP contact header will use to clear all SIP user s registration information If set to Register Single the phone only needs to clear the current SIP user s info The default is Unregister Single that means do not cancel the SIP user s registration information It is used to specify the frequency in minutes in which the phone refreshes its registration with the specified registrar The minimum value is 1 minute while the maximum is 64800 minutes about 45 days The default value is 60 minutes 1 hour Table 6 Session Expiration Settings Parameters The SIP Session Timer extension that enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE If there is no refresh of an UPDATE or re INVITE message the session will be terminated once the session interval expires Session Expiration is the time in seconds where the session is considered timed out provided no successful session refresh transaction occurs beforehand The minimum session expiration in seconds The default value is 90 seconds
22. and NATPTR SRV The default setting is A Record If the user wishes to locate the server by DNS SRV the user may select SRV or NATPTR SRV Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 54 of 64 CODEC SETTINGS DTMF Preferred Vocoder SRTP Mode Disable Enable SRTP Key Life Time GRANDSTREAM Table 8 Account Settings Codec Settings Parameters DTMF Preferred Vocoder Users can choose different ringtones This parameter specifies the mechanism to transmit DTMF digits There are 3 supported modes e In audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs e RTP RFC2833 which means to specify DTMF with RTP packet Users could know the packet is DTMF in the RTP header as well as the type of DTMF e SIP INFO Use SIP info to carry DTMF The defect of this mode is that it s easily to cause desynchrony of DTMF and media packet for the reason the SIP and RTP are transmitted respectively The default setting is RFC2833 It is used to configure whether to enable Dialplan Multiple vocoder types are supported on the phone the vocoders in the list is a higher preference Users can configure vocoders in a preference list that is included with the same preference order in SDP message SRTP Mode The default setting is Disable Users could choose Enable and Force which means enable and force to use SRTP Enable But Not Force means enable but
23. audio conferences Support CID voicemail and call encryption Support synchronize with local Contacts and call history on the phone e Enterprise features including UCM integration BLF call transfer pickup LDAP Powerful NAT traversal options including automatic NAT discovery STUN and UPnP Automatic call forward based on time and location rules 9 Support G 711 G 726 G 722 iLBC Opus and G 729 Premium Edition e Automatic provision including XML provision and QR code scan e Fully customizable skins and themes for optional branding needs GRANDSTREAM WAVE TECHNICAL SPECIFICATIONS Table 1 GrandStream Wave Technical Specifications Lines 6 lines with up to 6 independent SIP accounts Protocols and SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS DNS A record SRV Standards NAPTR STUN ICE SIMPLE LDAP TLS DTLS IPv6 TBD Network Support 2G 3G 4G and WiFi Graphic Display 800 x 480 resolution or higher Bluetooth Support making calls with Bluetooth OE CREG zit Support G 711pu a G 722 wide band G 726 32 iLBC GSM Opus HD Audio Capabilities Hold mute transfer forward unconditional no answer busy time based call park Telephony paging intercom DND Do Not Disturb busy lamp field BLF downloadable Features phone book XML LDAP call waiting call history flexible dial plan custom ringtones server redundancy amp fail over B LF Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 7
24. ave could obtain the configurations fm grandstream com gs from the server path automatically Export Configuration Export It is used to export the configuration files to the path iii al Configuration onthe phone sdcard GS Wave config LDAP Settings BLF Busy If enabled Grandstream Wave will detect the status Lamp Field of the Contacts in the BLF list BLE There are 3 statuses Offline The contact is not online or EH unregistered Busy The contact is in an active call 0 Online The contact is in idle NOTE The server should support BLF function if enable BLF BLF List It is used to add participants and display the online status Users could view the online status in the SIP Contacts as shown in figure 47 LDAP Tap to access the LDAP Settings screen to set up features Users could set by QR Code Settings Scan Select QR Code Image or Manual Settings e Tap on QR Code Scan to access QR code scan screen scan the QR code which contains LDAP information sent by the UCM server to configure LDAP settings e Tap on Select QR Code Image to access screen with QR code image select the image which contains LDAP information to configure LDAP settings e Tap on Manual Settings to access screen as shown in figure 48 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 59 of 64 GRANDS AM CONNECTING SR K 4 12 26 All A A Apple Online B C E D E Emily Busy F G F H Fenny Offline J
25. d to speak to this 3 Tap on the right area or slide to line other lines will be put on hold left and go back to the call screen automaticallv Figure 7 Switch Call Lines ANSWERING A CALL SINGLE INCOMING CALL When the phone is at idle state and there is an incoming audio call the status bar will display the icon e G and the phone screen is as shown in figure 8 below Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 15 of 64 GRANDSTREAM NNECTIN I E WORLD Jennifer 3888 Ringing Audrey Answer Reject en E e E a Figure 8 Single Incoming Call l Reject Tap on button to answer the call via speaker or tap on button SS to reject the call MULTIPLE CALLS G When there is another incoming call during an active call the status bar will display the icon and at the same time users will hear call waiting tone with the screen displaying the caller s name or number for the incoming call A prompt appears for users to confirm as shown in figure 9 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 16 of 64 GRANDSTREAM NNECTING TH ww ts eo Incoming call Edward Answer Figure 9 Multiple Calls Answer Tap on button Answer to answer the call once the new call is answered the current active call will be placed on hold If the new call is rejected by tapping on button Reject the current active call will not be interrupted VOICE CALL During an active
26. eam Wave User Guide Page 63 of 64 lt GRANDSTREAM EXPERIENCING THE GRANDSTREAM WAVE APPLICATION Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it will be sure to bring convenience and color to both your business and personal life Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 64 of 64
27. er to chapter Call Transfer for more details Conference Bring up conference screen Mute Tap on the icon to mute unmute the call End Tap on the icon to end the call Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 18 of 64 gt GRANDSTREAM L CALL HOLD RESUME During the active call press the HOLD button to put the call on hold Users could dial up or answer a new call The call hold screen is as shown in figure 11 below LG Transfer IR S Conference Mute at Speaker Keypad Figure 11 Call Unhold To resume the call press the UNHOLD button again to resume the call if the current active call is put on hold or press to end the call MUTE During an active call press the MUTE button to mute the call press the button again to unmute the call The mute screen is as shown in figure 12 below Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 19 of 64 GRANDSTREAM NNECTIN E WORLD Jennifer Ni Home Transfer R Conference 1 Speaker Figure 12 Call Mute SWITCHING AUDIO CHANNEL DURING CALL Grandstream Wave allows users to switch audio channel among handset if user plugs in headset the handset status will be turned into headset status speaker or Bluetooth headset when making calls Figure 13 shows the call screen when using the Bluetooth tap on button SH to switch channels Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 20 of 64
28. erence name A Engineers Traming e Echo Edward New Conference Switch account New Conference Invite the existing line to the conference A am lt p Speaker Hold Mute Ce End 2 5 8 0 1 Tap on Conf to Cells fetch screen a lias ean aan 2 Tap on at the Conference name MEN PEE RA comer or add participant 4 Check numbers from ee D LEE the SES Mei e on j o a participants to conference or enter a new number in input box Add Figure 19 Grandstream Wave Conference Add New Call to the Conference Adding a participant to conference via 2 ways e Enter phone number in the input box If this is an existing contact in the Grandstream Wave it will be shown up Then users could add it to the conference e Add the existing line to the conference directly INITIATING CONFERENCE During an active call tap on More and select Conference to access conference room Users could add new participants if there exits an active call Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 27 of 64 gt GRANDSTREAM New Conference Add Members A 32058 Allen n rome anste Monitor at Conforen e 2 3 Cu d mo A 2 o Speaker o Mute g 9 ee End 0 e 1 Tap on More and select O Conference to access the Conference screen 2 Tap on any on the participant or tap on at the upper right corner to add 3 Tap on Add to add participan
29. ieve the voicemail Firmware Version 1 0 1 21 G Eoi 11 31 lt Edit Account Vi Activate Account Account Name 32056 SIP Server 192 168 125 254 SIP User ID 32056 SIP Authentication ID 32056 Password f dde Voicemail UserID i 2 Contacts Conf Keypad Messages Settings eee eee Figure 24 Configure Voicemail UserID Grandstream Wave User Guide GRANDSTREAM CONNECTING THE WORLD Page 32 of 64 GRANDSTREAM ONNECTING TH WORLD d Voicemail 3205 1 1 32053 0 2 ideaft help E Keypad ee End 1 Tap on Messages to 3 Tap on Listen to dial out 4 Listen to the voicemail by access Messages screen following the voice prompt 2 Tap on Voicemail to access the voicemail screen Figure 25 Retrieve Voicemail A Note e t requires a password to listen to the voicemail please contact the service provider to obtain the password CONTACTS Users can manage their phone contacts and SIP contacts in Grandstream Wave Contacts To access e gt NJ Grandstream Wave Contacts tap on button XO at the bottom of the main screen as shown in figure 26 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 33 of 64 Firmware Version 1 0 1 21 ds KU se or papa S Susan QA Q i GG Contacts Conf Keypad Messages A 10 07 s SS e C JD DD 00 Sr SG se ZE GO m MOOO DPH Figure 26 GS Wave Contacts Screen Gra
30. k and Slide Touch the screen with fingertip and slide over the screen For example users could slide up to scroll up the page slide down to open dropdown menu slide left right to delete an item from the list If the finger stays on the screen for too long the item may be selected and sliding will not occur Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 10 of 64 GRANDSTREAM NNECTIN THE WORLD USING GS WAVE DIAL SCREEN e A 000 Ei E 900 Tap on the keypad button at the bottom of screen to open dial screen as shown in figure 3 Call hist 01 20 16 37 e 01 20 11 17 Keypad INA Q So EH 305 VE lt Ek LS Contacts Conf Keypad Messages Settings Figure 3 Keypad Screen DIALING A NUMBER DIRECTLY 1 Access the dial screen 2 Put one finger on left screen edge and slide to right or tap onthe upper left corner select the account as shown in figure 4 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 11 of 64 GRANDSTREAM CONNECTING THE WORLD Tap to access Current account the account 2 Missed status screen 31629 SE V 31629 a 32053 WU 32053 1651 Slide to right to access or e 0 Figure 4 Select Account 3 Tap the right area to go back to the dial screen 4 Enter the phone number on the keypad 5 Tapon to dial out with SIP account Tap on and select Dial Local Call or Paging to dial out via local phone number or se
31. l Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 2 Grammar a x any digit from 0 9 b xx any 2 digit numbers from 0 9 c xx or xx at least 2 digit numbers from 0 9 d exclude e 3 5 digit 3 4 or 5 f 147 digit 1 4 or 7 g lt 2 011 gt replace digit 2 with 011 when dialing h x allows to dial out all digits Example 1 369 11 1617XXXXXxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 Example 2 1900x lt 1617 gt XXXXXXX Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 52 of 64 SIP SETTINGS Enable Session Expiration SIP Port 5060 Transmission Protocol UDP Unregister Before New Registration Unregister Single Register Expiration m 60 lt Session Expiration Sett Session Expiration s 180 Min SE s 90 UAC Specify Refresher Omit UAS Specify Refresher UAC Force INVITE Caller Request Timer Callee Request Timer Force Timer Enable Session Expiration Session Expiration Settings SIP Port Transmission Protocol Unregister Before New Registration Register Expiration m Session Expiration s Min SE s UAC Specify Refresher lt GRANDSTREAM Table 5 Account Settings SIP Settings Parameters If enabled it is used to configure the relevant par
32. lect New Contact to add the number as a contact quickly A Note e By default Grandstream Wave allows users to press key as SEND key This behavior can be disabled via set option Use as Dial Key to No under Settings gt Account Settings e If inserting an active SIM card into the phone users could make calls with the SIM card number but cannot send messages with the local phone number REDIAL Users can dial out the last dialed number if there is dialed call history 1 Access the dial screen 2 Press key to dial out the last dialed number Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 12 of 64 gt GRANDSTREAM DIALING A NUMBER VIA CALL HISTORY The Grandstram Wave call history is listed on the upper of the dial screen It displays all call histories local and SIP account and missed calls Navigate on the call history entries by tapping on button on the bottom of the main screen to slide up down as shown in figure 5 Missed Nanny Tapto viewall 464 Jennifer RS 6088 call history 4 details Johnson N Oo Tr ND O IG La 1 Tap on Keypad or roll 2 Tap on one call history horizontal in the direction of entry to dial out The call the arrow to view the call screen is pictured as right history Figure 5 Dial up via Call History A Note e Dialing out through call history will use the account which made the last call DIALING A NUMBER VIA CONT
33. ndstream Wave User Guide GRANDSTREAM N G THE WORLD Page 34 of 64 GRANDSTREAM ADD CONTACTS Back to the Contact screen Saye New Contact Add new contact 2 H BERENS Allen i d SIP Number Bobby s SIP Number H l Tap to add new Jacky 5 Add New tem SIP number l Phone John o A Mary Add New Item T Groups papa Ringtone 1 Tap on at the upper right corner to 2 Input contact information and tap on add a new contact the check mark on the upper right corner to save the contact Figure 27 Grandstream Wave Add New Contact SEARCH CONTACTS Tap on the search box on the Contacts screen to access the search screen as shown in figure 28 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 35 of 64 GRANDSTREAM NNECTING THE WORLD J Cancel John 5 Jacky job just join 4 1 4 5 8 d 0 GoW se rv vel i son Dp Figure 28 Grandstream Wave Search Contact Enter contact name or number to search the contact will be updated and displayed automatically when entering the initial digits Tap on the number to view details VIEW CONTACT Tap on one contact to view details or edit as shown in figure 29 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 36 of 64 GRANDSTREAM NNECTIN THE WORLD lt Details SIP 15112345678 Y Call History 16 42 Duration 00 00 Q 15112345678 01 20 11 17 Duration 00 00 R 15112345678 A
34. nterence 31 Figure 24 Configure Voicemail Usel 32 Figure 25 Retrieve Voicemail AAA 33 Figure 26 GS Wave Contacts Gcreen 34 Figure 27 Grandstream Wave Add New Contact 35 Figure 28 Grandstream Wave Search Contact ccccccccsssscceeeeeeeeeeeeeeeeeceeeeeeeeeeeeeseeeeeeeeesseeeeeeesssaeeeeeesas 36 Figure 29 Grandstream Wave View Contact 37 Figure 30 Grandstream Wave Edit Contact 38 Figure g Re neg FAVOS E 39 Figure 32 Grandstream Wave Call History ccccccccccccesseeeeeeceeeeeeeeeeeeeeeeeesseeeeceeesseeeeeeesseaeeeeeseseeeeeeesas 40 Figure 33 Grandstream Wave Call History Details Gcreen 41 Figure 34 Grandstream Wave Call History Details Screen Edit Contact 42 Figure 35 Grandstream Wave Messages Gcreen 43 Figure 36 Grandstream Wave Message Details Gcreen 44 Figure 37 Grandstream Wave Create New Meseage 45 Figure 38 Grandstream Wave Message Screen Edit Meseage 46 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 4 of 64 lt GRANDSTREAM Figure 39 Add New Account Screen cccccsseeeccecceeeeeeeeceaeeeeeeeeeeeeseeeesseeeeeeeessaeeeceeesseaeeeeesseaeeeeessseeeeeeesas 47 AE RESTEN 48 Figure 41 Scan QR Code Image Gcreen 49 Figure 42 Account Settings Screen Registration SUCCESS cccccccseeeeceeeeeeeeeceeeseeeeeceeeeseeeeeeeseaaeeeneeeas 50 Figure 43 Slide to Delete Account 50 FET ASS Sed 56 Figure 45 DND Settings Gcreen 56 Figure 46 Reducing Noise Setting
35. of 64 UCM Integration Feature Functions QoS Security Multi language lt GRANDSTREAM Supports many functions like QR code scan LDAP MWI Message Waiting Indicator display instant online status call history and messages Layer 3 ToS DiffServ MPLS QoS Support AES configuration file TLS encryption SRTP encryption 128 bit and 256 bit HTTPS English Simplified Chinese Polish Germany Russian Italian Arabic Spanish Portuguese French etc This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 8 of 64 lt GRANDSTREAM L INSTALLATION AND SETUP GETTING READY The device must run on Android 4 0 or higher Grandstream Wave is compatible with most of Android mobile phones and tablets with Android 4 0 operating system and higher supports 2G 3G 4G and WiFi Users could download Grandstream Wave via QR code scan or download it from Google Play Follow the following prompts in the installation wizard after downloading Grandstream Wave Users could see the icon if downloaded and installed Grandstream Wave successfully Tap on the icon to open it Si E S W ave Do you want to metal thes a will get access to Y Cancel 3 Installing 1 Click Next to check the privacy policies to SE continue 2 Click Inst
36. or the GS Wave The phone settings priority is higher than this option When set the phone to silent mode the phone will not vibrate when ringing even set this option to Yes Start on Boot It is used to configure whether auto start GS Wave when starting up Call Settings is mainly used for DND settings and show bandwidth info When DND is on the phone will reject calls automatically and the status bar will display the icon RSI Tap on DND Settings to configure as shown in figure 43 and figure 44 Firmware Version 1 0 1 21 CALL SETTINGS Show Bandwidth Info DND Figure 44 Call Settings Screen lt DND Settings Block 24 Hours C Time Based Starting Time 00 00 Ending Time 00 00 Q in 332 9 e lS ey 888 Contacts Conf Keypad Messages Settings vs D eg ll ss Figure 45 DND Settings Screen Grandstream Wave User Guide Page 56 of 64 GRANDSTREAM NNECTING T E WORLD A Note e When Grandstream Wave is in an active call turning on off DND will not affect the current active call It will take effect on the next incoming call e When the DND is on users could view all the incoming calls in missed call history AUDIO SETTINGS Table 10 Advanced Settings Audio Settings Parameters AUDIO SETTINGS Noise Grandstream Wave provides users with multiple Noise Reduction Level Reduction noise reduction levels as shown in figure 46 Choose Middle Level the level according to the specific en
37. rce Timer all to No Table 7 Account Settings Network Settings Parameters Proxy A SIP Extension to notify the SIP server that the Require phone is behind a NAT Firewall Do not configure this parameter unless this feature is supported on the SIP server Outbound IP address or Domain name of the Primary Outbound Proxy Proxy Media Gateway or Session Border Controller Secondary IP address or Domain name of the Secondary Outbound Outbound Proxy Media Gateway or Session Border Proxy Controller Secondary outbound proxy will be used when the primary outbound proxy fails This configuration is to enable or disable the NAT traversal mechanism The default setting is Keep alive e If set to STUN and STUN server is configured the phone will route according to the STUN server If NAT type is Full Cone Address RestrictedCone or Port Restricted Cone the phone will try to use public IP addresses and port number in all the SIP amp SDP messages e The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be Keep alive e Configure this to be NAT NO if an outbound proxy is used e Configure this to be UPnP if the router supports UPnP e f set to Auto the phone will try to use all traversal methods mentioned above until find the available one This parameter controls how the search appliance looks up IP addresses for hostnames There are three modes A Record SRV
38. rmware Version 1 0 1 21 Grandstream Wave User Guide Page 29 of 64 GRANDSTREAM NNECTIN E WORLD New Conference Monitor 5 31629 lt Ou pi Speaker Delete Figure 22 Grandstream Wave Conference Mute Conference Participant HOLD RESUME CONFERENCE During the conference users could press the HOLD button on phone screen to hold the conference with all participants at any time If the remote participant presses the HOLD button it will only hold his her own call from the conference as shown in figure 23 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 30 of 64 GRANDSTREAM NNECTIN E WORLD New Conference Monitor 31629 1 Speaker Mute e gt Fnd Figure 23 Grandstream Wave Conference Hold Conference e zy To end the conference users could tap ae EE on phone screen to disconnect all the participants from the conference If the remote participant hangs up the call it will be disconnected from the conference but other participants in the conference will stay in the conference VOICEMAIL time users could see a new message prompt on the Grandstream Wave messages list When there is a new voicemail the voicemail icon will show up on the status bar and at the same To configure voicemail UserID go to Settings gt Account Settings gt Edit Account to fill in the details as shown in figure 24 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 31 of 64 To retr
39. s Gcreen 57 Figure 47 Output Gain Screen cccccceeeecccccsessececcceeseeceeeceeueeeesseeseeeeessauseceeesseuseceeesseaeeeesssaeeeeessaageeeeeeaas 58 AEE 60 Figure 49 LDAP Settings Gcreen 60 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 5 of 64 lt GRANDSTREAM L CHANGE LOG This section documents significant changes from previous versions of Grandstream Wave user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here FIRMWARE VERSION 1 0 1 21 e This is the initial version Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 6 of 64 gt GRANDSTREAM WELCOME Thank you for purchasing Grandstream Wave To meet the requirements of our customers Grandstream Wave emerged on the basis of our existing multimedia VolP Phones Grandstream Wave supports Android 4 0 and higher and it is compatible with most of Android mobile phones and tablets By combining powerful phone functions and integration of Grandstream UCM applications businesses throughout the world can use Grandstream Wave for all communication and productivity requirements with unprecedented high quality experience FEATURE HIGHTLIGHTS Support Android 4 0 and higher e Standard SIP based softphone with exceptional voice quality Strong security features including SIP over TLS and 128 or 256 bit SRTP Support 6 SIP accounts up to 6 way
40. seses 61 Table 14 Custom Settings Parameters ccccccccccccsescceceeeeceeceesececeeeeceeseeeeeessaeeesseuecesseaeeeessageeessaneeessaaes 62 Table 15 D bUg SINGS e nt 62 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 3 of 64 gt GRANDSTREAM Table of Figures Grandstream Wave User Guide Figure 1 Grandstream Wave Installaton 9 Figure 2 Grandstream Wave Finger Gestures on the Touchscreen rrrnrrrrvvrrrnnvrrvvnrnnnerreenrnnnerernnrnnnereeen 10 AE KEN 11 FET ESN he 12 Figure 5 Dial up via Call History EE 13 Figure 6 Dial up via Contact 14 AE e Ne ENEE 15 Figure 8 Single INCOMING Call 16 Fig re 9 INE 17 Figure T0 Voice CN EE 18 FOUC Tae OLORDO O WE 19 FOUE T2 UME 20 FET Calvia ICI OO EE 21 Figure 14 Missed Call Gcreen 22 Figure 15 Call Transfter Blind RR E EE 23 Figure 16 Attended Transfer after Calling Transferring ccccccccceseseeeeeeeeeeeceeeeeeeseeeeesseaeeeeeesseaeeeeeeeas 24 Figure 17 Attended Transfer before Callmg Goin 25 Figure 18 Grandstream Wave Conference Gcreen 26 Figure 19 Grandstream Wave Conference Add New Call oihetonterence 27 Figure 20 Grandstream Wave Conference lnitiating Conference rrrnnrrrvvnnnnnnrnvvnrnnnerrrnnnnnnerrrenrnnnerreene 28 Figure 21 Grandstream Wave Conference Delete Conference Dortcipanmt 29 Figure 22 Grandstream Wave Conference Mute Conference Harttcpoanmt 30 Figure 23 Grandstream Wave Conference Hold CGo
41. set This setting specifies the Display Name attributes Up to 3 attributes could be displayed Examples cn sn telephoneNumber The maximum contacts results return to the LDAP server If set to 0 The server will return all query results The default setting is 100 Set the search requests much time no response no longer to search The default setting is 100 This setting configures LDAP connection security mode users could choose None or SSL Users could configure Color Theme and Languages on Custom Settings screen Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 61 of 64 gt GRANDSTREAM L Table 14 Custom Settings Parameters lt Custom Settings Color el Theme Theme Languages Languages ABOUT It is used to configure the color of default icon title bar and navigation bar Grandstream Wave supports 3 themes Tap to open a list of language options for GS Wave The default setting is Auto which means in accordance with the language the phone uses If the settings is not supportive and the same is not mine the m Tap on Check Updates to update the version tap on Share Application to share this application via the BlueTooth Gmail Google etc Users could report bugs or trace SIP message with Debug function when coming across software Table 15 Debug Settings Parameters DEBUG problems Debug Report Bugs Report Bugs SIP Message Trace SIP sdcard GSWave sip_message Mess
42. ssueeeeeseeeeesseaeeeessaaeees 7 Table 2 Edit Account ParaMe ters ccccccecccccceesceecaeeeceeeeeeeeeceeececeeeeceesaaeceeseaaeeesseaeceessaeeesseeeeesaneeessaaes 51 Table 3 Account Settings General Settings Parameters rrrrrnnnnrnnnnnnrnnnnnnrrnnnnnnonrnnnnrnnnnnnrennnnnnennnnenennnnn 51 Table 4 Account Settings Call Settings Parameters rrrrrnnnrnnnnnnnrnrnnnnrrrnnnnronnnnnnenrnnnnennnnnnrennnnnnennnnnnennnnn 52 Table 5 Account Settings sSIP Settings Harameters 53 Table 6 Session Expiration Settings Parameters cccccssesccceccesseeeeeceeeeceeeeeeeesceeeeeeeeceeetseaeeeeeesaeaeeeees 53 Table 7 Account Settings Network Settings Parameters ccccccecccccsecceeeeeeeeceeeeceeeeeeceesseeeeseaeeeeesaaes 54 Table 8 Account Settings Codec Settings Harameters 55 Table 9 Advanced Settings General Settings Parameters rrnnnrrnnnnnnrnnnnnnnrnnnnnnenrnnnnnnnnnnnrennnnnnennnnnnennnnn 55 Table 10 Advanced Settings Audio Settings Parameters ccccecccccceescceceeeceeceeeceeeeeeceeseeeeesseeeeessaees 57 Table 11 Advanced Settings Network Settings Parameters rrrrrnnnnnnrnnrnnnnnvrnrrnnnnnvnnnrnnnnnvnnnnnnnnnrnnnnnnnnee 58 Table 12 Advanced Settings Additional Settings Parameters n00nnnn0nnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnennne 59 Table 13 LDAP Settings Parameters sccseececcsceeceeesouececccceecendcenscescaeeeeccoseeeescuseeeceedecesceueversseesee
43. stream Wave Call History Vo Answered calls Dialed calls Ve Missed calls Tap on one call history entry to dial out with the last dial out account To access the details for this entry tap on the right side of the entry as shown in figure 33 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 40 of 64 GRANDSTREAM CONNECTING THE WORLD lt Details Audrey SIP d 31621 Call History 17 30 Duration 00 01 U 31621 16 58 Duration 00 15 R 31621 A A OOQ lt 4 Ki 4 J G J Q Contacts Conf Keypad Messages Settings Figure 33 Grandstream Wave Call History Details Screen Users could view recent call history of this entry make calls or send messages to it not applicable to SIM card number or anonymous call Tap on button at the upper right corner to make operations like Edit Contact Add to Favorites or Delete All Call History If the call is not an existing contact save it to Contacts before making the operations Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 41 of 64 GRANDSTREAM CONNECTING THE WORLD lt Details Edit Delete Contact Delete All Call History Add to Favourites Cancel Figure 34 Grandstream Wave Call History Details Screen Edit Contact MESSAGES Messages function allows users to send receive messages Tap on button to access the Messages screen as shown in figure 35 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 42 of 6
44. t multiple participants to the conference 4 Repeat the above steps to add more participants Figure 20 Grandstream Wave Conference Initiating Conference While all participants have been in the conference users could tap on the buttons below to make the corresponding operations Speaker Enable the speaker for the conference Hold Hold the conference Mute Mute the conference participant individually Delete Delete the conference participant When the conference participant is disconnected or the call with the participant is over tap 9 on the top right corner of the participant to redial Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 28 of 64 GRANDSTREAM NNECTIN THE WORLD REMOVING PARTICIPANT FROM CONFERENCE To remove a participant from the conference users could press DELETE button on phone screen then tap on icon at the upper right corner of the participant and then it will be removed New Conference Monitor al NY Speaker Hold Mute fe End Figure 21 Grandstream Wave Conference Delete Conference participant MUTE UNMUTE CONFERENCE During an active conference users could press MUTE button on phone screen and then tap on O at the upper right corner of the participant to mute the participant The muted participant will not be heard by other participants but can hear other participants while it still exists on the conference screen as shown in figure 22 Fi
45. the list Account Settings Overwrite account 5022 Overwrite account 5026 Overwrite account 6022 Add new account Close Figure 40 QR Code Scan Screen A Note e Users could add up to 6 accounts if already reached the limit you can select overwrite account only UCM ACCOUNT SELECT QR CODE IMAGE 1 Tap on UCM Account Select QR Code Image to access the images screen 2 Select the QR code image containing configuration info 3 Choose whether to overwrite account or add account and then the account will be added to the list Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 48 of 64 GRANDSTREAM CONNECTING THE WORLD Overwrite account 5022 SIP Port 5050 Overwrite account 5026 Transport Protocol Overwrite account 6022 Unregister Before New Registration Do Not Uneegister Add new account Theme Account Name Languages SIP Server SIP User ID SIP Authentication ID Figure 41 Scan QR Code Image Screen ZN Note e Users could add up to 6 accounts if already reached the limit you can select overwrite account only SIP ACCOUNT Follow the steps below to add account manually 1 Tap on SIP Account to access the Account Settings screen tap on the button on the right of Active Account to active the account 2 Fill in account details and the SIP server address provided by the service provider 3 Tap on the upper right corner to save the configuration and go back
46. uration 00 00 papa K 31626 gt 07 09 3 50 PM Duration 00 00 Sara v W 31624 w x 07 09 3 50 PM Duration 00 00 e Susan z LK 31626 ON o amp A OG Contacts Cont Keypad Messages Settings Contacts Cant Keypad Messages Semmqs lt O OD lt O DO 1 Select one contact in the 2 Tap on the menu button at 3 Tap Add to Favorites to Contacts to access details the upper right corner add contact Users could also screen tap Delete Contact to delete the contact from Favorites Figure 31 Add Contact to Favorites Besides the operation mentioned above users could also select one contact in the Contacts and long press it to bring up the dialog box select Add to Favorites to add contact to Favorites Via the similar way users could delete contacts from Favorites by selecting Remove from Favorites CALL HISTORY To view recent call history or view classified call history on Grandstream Wave tap on the dial screen or slide down the call history as shown in figure 32 Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 39 of 64 aw GRANDSTREAM CONNECTING THE WORLD G Y 16 10 Johnson ie 16 09 R 6667674 10086 k 01 20 16 37 10086 Shaun S 01 20 11 17 RZ 15112345678 3586883 i 01 20 11 06 KV 3586883 6012 k 01 12 12 09 6012 18806514352 R 01 12 10 46 RZ 18806514352 Shaun 15112345678 John eS QI Ca GC Contacts Conf Keypad Messages Settings Figure 32 Grand
47. vironment Ger ap oan Output Gain Itis used to adjust the output volume of Grandstream Wave G wm 5 28 lt Noise Reduction Level Low Middle High C Q co 333 E0 e Contacts Conf Keypad Messages Settings GES CI Figure 46 Reducing Noise Settings Screen Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 57 of 64 NETWORK SETTINGS GRANDSTREAM G V 6 17 lt Output Gain 6 db O 0 db C 6 db C O H Contacts Conf Keypad Messages Settings Figure 47 Output Gain Screen Grandstream Wave supports data communication via 2G 3G 4G and WiFi NETWORK SETTINGS Network Only Use This WiFi to Register Account QoS Settings ADDITIONAL SETTINGS Table 11 Advanced Settings Network Settings Parameters Network Users could use Grandstream Wave in 2G 3G 4G WiFi Only Use In the WiFi environment only register account with This WiFi this specified connected WiFi to Register Account QoS It is used to configure layer 3 SIP QoS and layer 3 Settings audio QoS The valid range is 0 63 The default setting is 48 Additional Settings includes Config Server Path LDAP Settings BLF etc Firmware Version 1 0 1 21 Grandstream Wave User Guide Page 58 of 64 ADDITIONAL SETTINGS gt GRANDSTREAM L Table 12 Advanced Settings Additional Settings Parameters Config Server It is used to define IP address or URL for the server Config Server Path Path Grandstreeam W
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