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ServSwitch™ CX Uno

1. and being used the connected video monitors will both continuously receive the v determined by the User Timeout option in Global Preferences from the user currently in control the modules return to their idle condition and re instate the keyboard indicators of the locked out user e Escape without selecting a port press the right mouse button 1 Hold down the middle button or scroll wheel of the mouse output from the selected host system Control of the selected host system and 2 Click the left mouse button to select the next computer port When the switching operations is arbitrated by the ServSwitch CX Uno on a first come correct port is reached release the middle button first served basis In the idle state control is available to both users and their Note If security has been enabled then only computers to which you have keyboard indicators both show the current Num Lock etc conditions of the host permission will be displayed system At the moment that a key is ei To select a computer using mouse buttons Advanced method pressed or a mouse is moved 1 Select the on screen menu by pressing the middle and right buttons of a the keyboard and mouse of Z three button mouse the other user are temporarily 2 Use the scroll wheel to highlight the required computer port locked out the video images z 3 Then select either remain The keyboard g e Shared Use press the left mouse button This sta
2. Press 7 When all settings have been made press c to save and exit Press E to return to the Configuration Menu MA O N 4 N ZN OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION m MA O Registering computers edit computer list N 4 N To create edit computer entries A 1 Display the Configuration menu Note You must be logged in as the posi ser 3 d 5 When the port address is complete press dl The Edit access rights menu will be displayed SERVSWITCH CX UNO Edit access rights 2 Highlight Edit Computer List and press d SERVSWITCH CX UNO Edit Computer List Cross markers indicate which users will be granted access to the currently selected computer To change the permission state Highlight a user name and press the space bar Sam Oliver Johnny Computer 2 02 Computer 3 Computer 4 Computer 5 Computer 6 Computer 7 Computer 8 Ins Add Del Delete F1 Clone Enter Edit 44 Select F3 Find Esc Quit Space Toggle Enter Save F1 All F2 None F3 Find Esc Quit Here you can determine which users should have access to the created OPERATION CONFIGURATION INSTALLATION 3 Either edited computer Only users that show a marker to the right of the menu e Create a new computer entry Press Jl and enter a new name or box will be granted access to the computer e Edit an existing computer entry
3. Security feature and set an access password for the ADMIN account SERVSWITCH CX UNO Esc Scr Save MA O N OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION pis Configuration menus layout The menu options are arranged as shown here Configuration Menu Functions Restore Standard Mouse Restore Intellimouse Power Control Clear UTP Extender Password Reset to Factory Defaults Send Data to RS232 port Read Data from RS232 port User Preferences OSD Colour Reminder Banner Reminder Colour Screen Saver Type Confirmation Box Global Preferences Mouse Switching Screen Saver Autoscan Mode Autoscan Period OSD Dwell Time User Timeout Setup Options Security Language Hotkeys Automatic Logout Audio Add Computers General security and configuration steps To enable general security 1 Display the Configuration menu 2 Highlight Setup Options and press dl 3 Highlight Security and press Sa J to select ENABLED 4 Now create a new password for the ADMIN user account To set an ADMIN password 1 Display the Configuration menu 2 Highlight Edit User List and press dll 3 Highlight ADMIN and press ll Press di again to accept the name ADMIN without change 4 Enter an appropriate password for the ADMIN user account with regard to the following e The password can be up to 12 characters long e The password can use le
4. The User Preferences are system operating parameters that are independently selectable for each user and affect only their screen ENABLED BLUE TRANS MOVING DOT To get here ENABLED 1 From a local or remote keyboard log on as a standard limited options or admin user 2 Press MJ hotkeys can change 3 Press to select More menus 4 Select User Preferences Space Toggle t Up 4 Down OSD Colour Settings SCHEME 1 SCHEME 2 SCHEME 3 As you toggle between these options you will see the color of the menu change to show the selected scheme The menu schemes have been specially chosen to provide a high contrast with the colors that you would normally see on a computer screen Reminder Banner Settings ENABLED DISABLED When the reminder banner is enabled the name of the currently selected computer will appear in a small reminder banner This is normally located at the top of the screen in a central position but may be moved as required see To move the reminder banner Reminder Colour Settings BLUE TRANS PINK TRANS BLUE WHITE WHITE RED You can select the color of the reminder banner The BLUE TRANS and PINK TRANS select blue or pink text with a transparent background The BLUE WHITE and WHITE RED settings select blue and white text on solid white and red backgrounds Screen Saver Type Settings BLANK MOVING DOT You can select the type of screen saver If you select BLANK then t
5. 3 Press to select More menus 4 Select Functions Esc Quit Restore Standard Mouse This option is used to resume standard mouse operation if it has ceased to operate for instance if it has been connected without rebooting the ServSwitch CX Uno Restore Intellimouse This option is used to resume Microsoft Intellimouse operation if it has ceased to operate for instance if it has been connected without rebooting the ServSwitch CX Uno Clear UTP Extender Password Available only at the local console connection this option places any CX R or CX R USB extender that is locked in password mode into configuration mode The extended user can then clear or re enter the password as required Reset to Factory Defaults Returns all key settings within the ServSwitch CX Uno to their original states WARNING This function will clear all computer and user lists that are stored within the ServSwitch CX Uno When this option is selected you must press re to confirm the action The internal data will be rewritten and a completion message displayed after a short period Power Control The options within this section are usable only when the ServSwitch CX Uno is used in conjunction with one or more external power switch units For more details see power switching connections configuration or operation via menu Switch Computer ON Select this option to power on one or more computers Switch Computer OFF Select t
6. Highlight a computer name and press Note Access rights for particular user accounts to computers can also be dil Press Backspace to delete existing characters and enter the controlled from the Edit User List menu required new name up to 16 characters 6 Select and deselect users as follows Note Avoid creating two names for the same computer port e Individual user Highlight a user name then press to apply or 4 Press ll and the cursor will move to the computer port column on the right remove the marker z EE NEE E 1 g 9 p Allow no user access except ADMIN Press n 2 6 When all settings have been made press el to save and exit Press EJ to 56 return to the Configuration Menu PS x E D Z P Video compensation The ServSwitch CX Uno units allow a remote user to be extended by a maximum of 300m 980 feet Such long cable lengths can affect video signals especially when higher screen resolutions are used In order to eliminate any video signal degradation all and USB extenders provide effective software based video compensation features Remote user video compensation Video compensation for each remote user is provided by their CX or USB modules not by the ServSwitch Uno unit itself Using the USB controls you can adjust the picture sharpness and brightness to improve the remote picture quality Video compensation 15 best carried ou
7. BLACK BOX coreana AUGUST 2008 KV0081A KV0161A ServSwitch CX Uno lt SBLACK BOX LOC REM OSD UPG LCK PWR eae B 724 746 5500 EEE EEE NEUE EEE EEE EEE ES A A A A O A EH WH EH SH P eee CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 CONTENTS INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Contents Introduction ServSwitch Uno features front and 4 Whats E E What you may additionally need 5 Installation A A eens 6 CONNECTIONS arista lb 7 Local A A A 8 Remote user via CX USB extender 9 Computer system via SAM dd 10 Power lr EE 11 Power control DOF sion iii emite 12 Cascading multiple units eege ud exo Fey dua Ud a dL MR EEG 13 Connecting UNITS In cascade cesi netten tetra eet edt 14 Addressing computers in a cascade 15 Using cascaded 15 Multiple video head connections 16 Remote switehina CoBEFO 17 Contents
8. 10 Operation 33 P Parts supplied and extra 5 Password admin 20 forgotten 29 Power control connection 12 options 46 Power strings for switching 30 Power supply connecting 11 part number 5 Power switching addressing 12 configuration 30 connection 12 control sequences 30 R Rack mounting 6 Reminder banner 37 Remote user cable lengths 9 connection 9 ports 4 Restoring configuration settings 27 RJ9 connector 12 Routing status 37 K 4 v OPERATION Inn INSTALLATION FURTHER INFORMATION INDEX S Safety information 49 SAM connection 10 Saving configuration settings 27 Security enabling 20 general steps 20 Selecting cascaded computers 36 computers 33 with hotkeys 33 with mouse buttons 35 with on screen menu 34 Server Access Module connection 10 Setup options 41 45 Skew adjustment 24 Supplied items 5 Troubleshooting 39 U Upgrade firmware 29 31 User list editing 21 User preferences 42 45 V Video compensation 23 W Warranty 49 K OPERATION INSTALLATION N FURTHER INFORMATION INDEX BlackBox subsidiary contact details Country United States Austria Belgium Denmark Finland France Germany Italy Netherlands Norway Spain Sweden Switzerland UK Ireland Web Site Email www bl www bl ackbox com ack box at support black box at www bl support nederlands blackbox
9. 8 Data signal V V works by delaying or advancing the timing of any of the red green or blue color signals so that they are all delivered to the monitor at precisely the same time For best results the skew program supplied on the disk or available from Black Box technical support is the most accurate way of setting skew as the red green and blue lines are rendered exactly on the screen as single pixel wide lines The skew bmp test pattern can also be used but it is less accurate Alternatively you can create your own skew pattern using a standard image creation package as detailed on the next page continued MA O f ZN OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION To use skew adjustment 1 Display a skew pattern on the appropriate computer You can either use the supplied skew pattern or create your own Using the supplied skew pattern i Insert the supplied Installation CD ROM into the CD player of the computer ii Within Windows use the My Computer option usually available as a desktop icon or within the Start menu to view the contents of the CD ROM Double click the Skew entry to display the standard test pattern If necessary maximize the application window so that the image fills the screen The screen will show a series of fine red green and blue crosses which should all be in line vertically and horizontally Skew affects the horizontal placement of the colors and
10. An audio port is also provided for locally connected speakers if required 1724 746 550 COMPUTER SYSTEM To connect the local user port 1 Position a suitable video monitor keyboard mouse and speakers if required in the vicinity of the ServSwitch CX Uno unit such that their cables will easily reach 2 Attach the video monitor keyboard mouse and speaker connectors to the sockets collectively labelled as USER CONSOLE at the rear of the ServSwitch CX Uno unit ServSwitch CX Uno rear panel From speakers From video monitor From USB keyboard and mouse MA O N Lei OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Remote user via R CX R USB extender One user can be placed a maximum of 300 metres 980 feet from the ServSwitch CX Uno unit The remote user is connected via an CX or USB extender module and suitable category 5 5e or 6 cabling with no crossover Note It is not possible to connect a remote user while the unit is cascaded to another unit Cable lengths for remote user locations The maximum length of cable between the remote user and the ServSwitch CX Uno unit can be up to 300 metres 980 feet However bear in mind that the overall distance between the remote user and any computer system must not exceed 300 metres 980 feet Overall maximum length between the remote user and any host system must not exceed 300 metres 980 f
11. Only computer ports where an active computer is detected will be viewed This mode avoids blank screens from being displayed and helps to prevent the viewing monitor from entering a power down state on every scan cycle Computers connected to cascaded switches will not be viewed in this mode e All PCs This mode visits in turn each computer that is connected directly to the ServSwitch CX Uno This mode should be used with care due to the reasons given in the warning below Computers connected to cascaded switches will not be viewed in this mode The scanning mode is a global setting and hence will be the one viewed by any user who selects al on their keyboard Note however that users will only see the scanned computers to which they have access rights WARNING Many monitors are fitted with automatic power saving relays that switch off after a few seconds when connected to an inactive computer If you are using such a monitor do not set the ServSwitch CX Uno to the scan ALL PCs mode Continual switching on and off of the monitor s relay will eventually damage the monitor If using such a monitor in conjunction with the Scan List option ensure that all selected computers are active There are up to three steps that need to be configured to use autoscanning e Select the autoscan mode Scan List Active PCs or All PCs Select the autoscan period This is the time that is spent viewing each computer This step also e
12. Space Toggle t Up 4 Down Esc Quit Country Code Settings AUTO MANUAL DISABLED In AUTO mode the ServSwitch CX Uno will attempt to query the keyboard attached to the local port to ascertain a country code If a country code is not found then the ServSwitch CX Uno will use the current value of the Default Country option In MANUAL mode the connected local keyboard is not queried for country information and instead the Default Country value is reported to all computers that request country information In DISABLED mode no country information is supplied to computers requesting country information Default Country The codes that may be used within this option are as follows Country Arabic Belgian Canadian Bilingual Canadian French Czech Republic Danish Finnish French German Greek Hebrew Hungary International ISO Italian Japan Katakana Korean Latin American Netherlands Norwegian Code 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 Country Persian Farsi Poland Portugese Russian Slovakian Spanish Swedish Swiss French Swiss German Switzerland Taiwan Turkish Q UK US Yugoslavia Turkish F Reserved Not supported NZ S OPERATION consumano INSTALLATION FURTHER Z S lt E E Z INDEX 47 Appendix 2 Cable and connector specifications RS232 serial flash upgrade cable 9pin D type female 9pin D typ
13. an ADMIN administration password All ServSwitch CX Uno units have a fixed user account that cannot be deleted or renamed called ADMIN This user account is the only one that is able to make important system changes If you intend to use security then it is important to allocate a password to the ADMIN account Create user accounts and allocate access rights Use the ADMIN account to add user profiles passwords and access rights for each of the system users Provide names for computers When numerous computers are attached you are strongly advised to provide names for each to assist with recognition Configure the required Setup Options and Global Preferences Use the ADMIN account to determine key ServSwitch CX Uno settings and timing characteristics ZI lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Configuration menus The configuration menus allow you to determine many aspects of the ServSwitch CX Uno capabilities From here you can e Create individual user accounts and determine access rights e Provide names for all connected computers to allow quick recognition e Set individual and global settings for users e Run various functions such as mouse restore operation e Save and load ServSwitch CX Uno configuration settings and more To access the configuration menu 1 If the main menu is not already displayed press and hold oul and then press using a keybo
14. brightness levels Sharpness increase coarse Restore default sharpness and brightness settings Sharpness decrease coarse Sharpness increase fine Brightness Exit image controls and save settings decrease Brightness fine decrease 3 When no shadows are visible and the displayed images have crisp edges press to exit configuration mode and permanently save all settings The new compensation settings will be stored even when power is removed or if a complete reset is initiated These settings should not require further changes unless the cabling arrangements are altered Remote user skew adjustment The category 5 5e and 6 cabling supported by the ServSwitch CX Uno consists of four pairs of wires per cable Three of these pairs are used to convey red green and blue video signals to the remote video monitor Due to the slight difference in twist rate between these three pairs the red green and blue video signals may not arrive at precisely the same time This is visible as separate color shadows on high contrast screen images and is particularly apparent when using higher screen resolutions and some types of category 5e cables DE 8 To alleviate this situation the CX R AS MSSSSOS and USB AS modules provide internal skew adjustment that can help to rectify the situation The skew adjustment 4 5 1 ANOONOCOGCC 1 ere signal 12345678
15. con carritos o pedestales que sean recomendados por el fabricante 7 aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 Elaparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicament
16. menu in one of two ways e By simultaneously pressing and then releasing cm ar or By pressing the middle and right buttons of a three button mouse If you are not already logged in do so now 2 Switch to the computer port that needs to be switched on or off Note If the computer is still responding try to shut it down normally before attempting a power switch operation Display again the on screen menu and press rj to select More menus The Functions option should be highlighted press d Highlight Power Control and press d Highlight either Switch Computer ON or Switch Computer OFF as necessary and press xl A warning message with two options will be displayed 7 Press rs to confirm or zl to confirm and exit The latter option clears the menu so that if required you can be ready to enter any escape sequences that are needed by the computer to access its BIOS setup area during the bootup sequence nu BR User preferences and functions In addition to customising the reminder banner as described earlier you can also Change the color of the on screen menu e Select the screen saver style Restore mouse operation or Perform power control functions All of these options are discussed within Appendix 1 K 4 v OPERATION INSTALLATION FURTHER INFORMATION Further information This chapter contains a variety of informatio
17. must not exceed 300 metres 980 feet 4 Attach the connector of the cable run to the socket of the SAM Green indicator power present Yellow indicator signal activity Server Access Module Note SAMs derive power from the computer system via either the PS 2 style keyboard connector USB or SUN connector Category 5 5e or 6 cable to ServSwitch CX Uno 5 Atthe other end of the cable run attach the cable connector to one of the sockets labelled COMPUTER CONNECTIONS on the rear panel of the ServSwitch CX Uno unit Note Each SAM is specifically shaped so that it can be secured using a cable tie around its middle In this way two 5 can also be neatly joined together back to back ServSwitch CX Uno rear panel 22 Category 5 5e or 6 cable from SAM K S OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Power in connection The ServSwitch CX Uno unit is supplied with a standard 10W power adapter There is no on off switch on the unit so operation begins as soon as a power adapter is connected To connect the power supply 1 Attach the output lead from the power adapter to the 5v socket on the rear panel of the ServSwitch CX Uno ServSwitch CX Uno rear panel output lead from power adapter 2 Connect the lEC connector of the supplied country specific power lead to the socket of the power adapter 3 Connect the power lead to a nearb
18. one of two ways e By simultaneously pressing and then releasing cv al Note The e and ar hotkeys may have been changed If the combination fails to work then please contact the system administrator for details or By pressing the middle and right buttons of a three button mouse 2 Press zl You will be logged out and the login window will be re displayed Selecting cascaded computers The ServSwitch CX Uno is not limited to sharing just eight or sixteen computers By joining numerous ServSwitch CX Uno products together in a tree like or cascade arrangement it is possible for each user port to view many more computers Although you can use exactly the same selection methods to choose any computer you are strongly recommended to use the on screen menu method for the following reasons The on screen menu this method displays the names of each computer in alphabetical order and also allows you to search for them by name press a useful feature in a long list This really is the best way to access a large number of computers The mouse method this method is fine for small numbers of computers but can take too long to reach the required computer in an extensive configuration The hotkey method depending on their position within the connection structure each computer can have an address up to four digits long which can be difficult to remember and laborious to type K 4 v OPERA
19. ERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Computer system via SAM Each computer system is connected to the sin ServSwitch CX Uno unit via a Server Access Module SAM and standard category 5 5e or 6 cabling SAMs are available in various formats to suit differing computer system types and their particular connector styles Each SAM uses Keep Alive technology to ensure that the keyboard and mouse inputs to the computer remain active even when the particular channel is not selected This action ensures that there are no connection delays or problems as the port is selected POWER Le N Jet COMPUTER SYSTEM To connect a computer system 1 Ensure that power is disconnected from the ServSwitch CX Uno unit and the system to be connected 2 Locate the required SAM there are five types available and attach its video keyboard and mouse PS 2 style USB or Sun and optional audio connectors to the relevant sockets on the computer system e USB keyboard mouse A range of different connector combinations Sun keyboard mouse are made available PS 2 style mouse across the five SAM E PS 2 style keyboard formats Audio Video 3 Lay a suitable length of category 5 5e or 6 cabling between the computer system and the ServSwitch CX Uno unit The maximum length of the cable can be up to 10 metres 32 feet however bear in mind that the overall distance between a remote user and any computer
20. HOST COMPUTER 2 E ml Kei Z receives the same command on the serial interface Consequently by linking the serial interfaces a master unit may be made Sariai automatically switch one or more slave units as shown in the diagram synchronization 5 It should be noted that the synchronisation cable deliberately does have cable e the transmit pin of the Slave End connector linked to the receive pin of z the Master End connector To do so would cause the Slave unit to be able to switch the Master unit This would setup an endless cyclical switching sequence that would prevent the ServSwitch Uno devices from operating correctly For more details about the serial synchronization cables see Master ServSwitch CX Uno z Appendix 2 g 5 The local user ports can also A be used to view multiple 9 video head installations CXR CXR 5 Notes 2 gt It is recommended that the EZ ave monitor Master monitor E Pae 5 second SAM in each pair is a SR USB type and that it is plugged SAM E to a vacant USB port on the host J computer to derive its power Pairs of SAMs can be strapped back to back with cable ties to S create a tidy installation 2 15 Computers fitted with dual video 4 heads Remote switching control la The port switching functions of the ServSwitch CX Uno lt units be rem
21. Menu and to highlight required options to change option values User Preferences to quit and save the changes Edit Computer List Edit User List The full set of options are only available to the Admin user All other users will see a subset of these F1 More menus Enter Select Esc Quit Firmware Version 1 01b06 The following items and menus are available in the Configuration menu e Functions e User Preferences e Global Preferences e Setup Options e Edit Computer List e Edit User List e Edit Autoscan List e Advanced Options F1 More menus K S OPERATION consumano INSTALLATION FURTHER Z S lt E E Z INDEX 40 Functions SERVSWITCH CX Functions The Functions menu contains a collection of procedures that affect various aspects of ServSwitch CX Uno operation Only the Admin user is granted access to all functions other users are offered only the following options e Restore Standard Mouse e Restore Intellimouse e Power control only computers to which a user has access rights can be switched Restore Intellimouse Power Control Clear UTP Extender Password Reset to Factory Defaults Send Data to RS232 port Read Data from RS232 port Enter Run Function To get here t Up Down 1 From a local or remote keyboard log on as a standard limited options or admin user 2 Press cn hotkeys can change
22. Options menus Enter Select Esc Quit Firmware Version 1 01b06 DDC Options The options within this section are related to the Display Data Channel features supported by the ServSwitch CX Uno DDC is an industry standard format that allows computer systems to be informed of the capabilities of the video monitor connected to them DDC Source Settings AUTO LOCAL REMOTE DEFAULT Determines which user port monitor should be interrogated to discover its capabilities AUTO begins with the local user port and if it fails it then checks the remote port and if that also fails to produce a result it uses a set of default values The LOCAL and REMOTE settings force the unit to interrogate only the local and remote monitors respectively and DEFAULT uses only the pre programmed settings DDC Refresh Settings AT START DISABLED AT START sets the ServSwitch CX Uno to read DDC information from the selected source at power up When DISABLED no new DDC data is sought and existing information is used When viewing this menu press F7 to discover DDC information from the chosen source immediately Power Control The options within this section are concerned with the operation of the POWER CONTROL port when used to command optional system power control units Baud Rate Settings 1200 2400 4800 9600 19200 38400 57600 115200 Configures the communication speed of the POWER CONTROL port and must match the speed us
23. TION INSTALLATION FURTHER INFORMATION The confirmation box The ServSwitch CX Uno provides the option of a confirmation box that is displayed on screen for three seconds after a computer is selected The confirmation box indicates the current user port and your user name the selected computer and the connection status You can enable or disable the confirmation box as required To enable disable the confirmation box 1 Select the on screen menu in one of two ways e By simultaneously pressing and then releasing cm ar or By pressing the middle and right buttons of a three button mouse If you are not already logged in do so now 2 Press zl to select More menus 3 Highlight the User Preferences option and press ll to select 4 Highlight the Confirmation Box option and press see to select ENABLED or DISABLED as required 5 Press E to save the settings Press E twice more to return to the computer port and view your changes The reminder banner As many computer screen layouts can appear very similar the ServSwitch CX Uno provides a reminder banner option that indicates which computer port you are currently viewing The banner is usually displayed at the top of the screen using white lettering and transparent background You can e Move the banner e Change the banner colors and or e Disable the banner To move the reminder banner 1 While viewing a compute
24. activate autoscan mode when the SCAN LIST option 15 selected Autoscan Period Settings DISABLED 2 5 7 15 30 SECONDS 1 5 MINUTES The autoscan time defines the length of time that the ServSwitch CX Uno will display video and play audio from an autoscanned computer before changing to the next computer H the DISABLED setting is chosen then no autoscan functions will be available continued K S OPERATION INSTALLATION FURTHER Z e z E z INDEX 43 K Global Preferences continued A v OSD Dwell Time Settings 1 2 3 5 10 SECONDS After a successful computer channel change the ServSwitch CX Uno will display a confirmation message for a few seconds The length of time that this confirmation message dwells on the screen may be changed User Timeout Settings 1 2 5 10 30 SECONDS 1 5 10 MINUTES When both a local and remote user wish to use the system only one can have access at any one time When no keyboard or mouse data has been received from the active user port for the user timeout period the ServSwitch CX Uno will allow the other user to access the computer The new port then becomes the active port until it too times out To avoid confusion between users it is desirable to set the timeout period to be sufficiently long so that user s work is not needlessly interrupted by other users and sufficiently short to ensure good overall sys
25. ad are not valid use only the numeral keys above the QWERTY section Note If your user port does not have authorisation to view the selected port then an Insufficient user rights messages will be displayed continued K S OPERATION INSTALLATION FURTHER INFORMATION Standard hotkeys The range of hotkey combinations are as follows Note If your hotkeys have been changed substitute them for cu and x in the examples given here em al 1 then o e 2 Dor El Selects port 1 Selects port 2 Selects port 10 Note When entering multiple digit addresses as above or for even longer cascaded computers keep em and pressed down until all other numbers have been entered Selects the next available port Selects autoscan mode where each authorized port is displayed for a period determined by the administrator To cancel autoscan mode simply select any fixed channel using any of the suggested methods Switches off the video signal this will cause a power saving monitor to enter its standby mode To awaken the monitor simply select any fixed channel using any of the suggested methods Logs out the current user if security is enabled or selects port O to disable the video signal if security is disabled Moves the currently displayed on screen menu around the screen To select a computer using the on screen menu 1 Selec
26. ard attached to a ServSwitch Uno user port The main menu will be displayed SERVSWITCH CX Availability of each computer Computer Green available unavailable Default names for Computer 2 each computer port Computer 3 Port numbers Computer 4 Computer 5 Computer 6 Computer 7 Computer 8 User Status ADMIN menus F3 Find Assistance for Esc Quit F4 Logout keypress options Connection status Your Login name 2 Press tJ To display the Configuration Menu SERVSWITCH CX UNO Configuration Menu User Preferences Global Preferences Setup Options Edit Computer List Edit User List Edit Autoscan List H More menus Enter Select Esc Quit Firmware Version 1 01b06 3 Use the 1 and 2 keys to highlight an option then press El to select Hotkeys Note cu and are the standard hotkeys and can be altered to avoid clashes with other devices or software If you change the hotkeys remember to use the new ones in place of and when following the instructions in this guide Security Note If the security option has been enabled you will be asked for a valid user name and password before the Password main menu can be displayed IMPORTANT When supplied ServSwitch CX Uno units have their security features disabled which means that any attached users have access to all connected computers and all ServSwitch CX Uno settings You are strongly recommended to enable the
27. aud rate 46 Brackets 5 fitting 6 C Cable lengths to computers 10 to remote users 9 Cable specifications 48 Cascade connections addressing 15 introduction 13 tips for success 14 Cascaded computers selecting 36 Compensation for computer links 23 for remote user links 23 Computer connection 10 name editing 22 ports 4 registering 22 selecting 33 Configuration 18 menus 19 40 overall steps 18 saving and restoring 27 Configuration settings saving and restoring 27 Confirmation box 37 Connections 7 computer system 10 global user 10 host computer 8 keyboard 8 local user 8 multiple video head 16 power control 12 power supply 11 remote user 9 Server Access Module 10 Connector specifications 48 Control strings power switching 30 CX R extender 9 CX R USB extender 9 D Daisy chain cable 48 Data Transfer utility 27 DDC options 46 47 E Extender remote user 9 F Firmware upgrade 29 31 Format power control port 46 Functions 41 46 G Global preferences 43 46 Global user access 30 connection 10 H Host computer connecting 8 connection 10 power switching setup 30 Hotkeys changing 20 selecting computers 33 Hot plugging 29 Indicators 4 Initial configuration 18 IP port connection 10 L Local connection 33 Local user connection 8 port 4 Logging in and out section 36 M Mounting 6 Multiple video head connections 16 N Network port connection
28. be support french blackbox be support english blackbox be www b support www b ackbox be ackbox dk blackbox dk ackbox fi tuki blackbox fi www b tech b www b techsup www b support www b techsup www b support www b ackbox fr ackbox fr ack box de pOblack box de ackbox it ackbox nl port blackbox nl ackboxnorge no blackboxnorge no ackbox es tecnico blackbox es www b support www b support www b ackboxab se blackboxab se ack box ch black box ch ackbox co uk techhelp blackbox co uk www b ackbox co uk techhelp blackbox co uk o tecnico blackbox it Phone 724 746 5500 43 1 256 98 56 32 2 725 85 50 45 56 63 30 10 35 201 888 800 33 1 45 606 717 49 811 5541 110 39 02 27 404 700 31 30 241 7799 47 55 300 710 34 9162590732 46 8 44 55 890 41 55 451 70 71 44 118 965 6000 353 1 662 2466 Fax 724 746 0746 43 1 256 98 56 32 2 725 92 12 45 56 65 08 05 35 201 888 808 33 1 45 606 747 49 811 5541 499 39 02 27 400 219 31 30 241 4746 47 55 300 701 34 916239784 46 08 38 04 30 41 55 451 70 75 44 118 965 6001 353 1 662 2477 MA O N Lei OPERATION INSTALLATION FURTHER INFORMATION INDEX 56
29. can separately support the following functions Power switching can be configured to control multiple power switching devices Remote control switching commands can be received that will change the channel as necessary Synchronization allows the actions of two or more ServSwitch CX Uno switches to be synchronized so that multiple computers video screens can be switched and accessed Upgrades used to update the internal firmware when necessary by connecting to a computer Transferring configuration settings allows information about the connected computers to be saved and restored LOC REM OSD UPG LCK PWR Indicators Remote user port This port can either be used to connect a single remote user with an optional CX R or CX R USB extender module at a distance of up to 300m or used to connect other ServSwitch CX Uno units in cascade IMPORTANT This is not an Ethernet port and must not be connected to any network These six indicators clearly show the key aspects of operation LOC Keyboard or mouse data are being received from the local console REM Keyboard or mouse data are being received from the remote console OSD Indicates that the on screen display is currently active UPG Indicates that the unit is currently in upgrade mode LCK Security mode enabled and no user logged in PWR Power input indicator 16 15 14 1 Power input 8 7 6 5 T
30. ch CX Uno to switch to the next available computer When mouse switching is enabled the central mouse button or wheel mouse button is allocated to control the ServSwitch CX Uno and is not therefore available for use by computer applications If you want to use the central mouse button within your applications you will need to disable mouse switching The rotation action of an IntelliMouse wheel is not affected and is always available to the computer application Screen Saver Settings DISABLED 2 5 7 10 15 20 amp 30 MINUTES To avoid burning out the phosphor on CRT monitor screens the ServSwitch CX Uno can be set to blank the screen after no keyboard or mouse activity has been detected for a selected timeout period If preferred the user can blank the screen manually by selecting channel 0 using the keyboard hotkeys or by pressing ESC from the login screen Autoscan Mode Settings SCAN LIST ACTIVE PCs ALL PCs The ServSwitch CX Uno supports an autoscan mode that automatically scans between the connected computers in sequence There are three autoscan modes In the first mode the ServSwitch CX Uno will scan all the named computers that are defined in the autoscan list SCAN LIST The computers defined in the scan list may be connected to cascaded ServSwitch CX Uno units If you wish to scan the ports on the current ServSwitch CX Uno then you may select ALL the available computers or just the available computers that are currentl
31. ch CX Uno will have invalid code and will not be able to operate It is therefore good practice to ensure that the upgrade process is always fully completed A partial or failed upgrade may be rectified by performing another upgrade If the upgrade process is interrupted accidentally then you should press and release the front panel reset button without re powering the unit Running faulty or partially upgraded code may have unpredictable results and may damage your ServSwitch CX Uno or computing equipment WARNING Running faulty or partially upgraded code may have unpredictable results and may damage your ServSwitch CX Uno or computing equipment LN lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Operation Local and remote user access Local users directly connected and remote users via an R CX USB extender gain access to the ServSwitch CX Uno unit in exactly the same way To gain access as a local or remote user 1 From a local or remote keyboard press any key to display the login prompt SERVSWITCH CX UNO Enter your Login name here User Name 2 Password If the above login prompt is not displayed you are either already logged in to the ServSwitch CX Uno unit or the security features have not been implemented In such cases see To view this menu at any time below Esc Scr Save 2 Enter your username and password Providing you have the correct permissions the
32. d to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a Suitably high level of immunity to electromagnetic disturbances European EMC directive 89 336 EEC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022 These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that harmful interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult
33. da K S OPERATION INSTALLATION FURTHER Z 5 z E z INDEX 50 K f Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility in this case your supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone li
34. ds 12345678 The power ports are connected the power inputs of each computer system and the power switch box es are then connected to a mains power supply IMPORTANT Power switching devices have a maximum current rating It is essential to ensure that the total current drawn by the equipment connected to the power switching device does not exceed the current rating of the power switching device You must also ensure that the current drawn from any mains socket does not exceed the current rating of the mains socket Setting up configuring and using power switching requires three main steps e Connect and address the switch boxes gt e Configure the power strings Operate power switching via configuration menu To connect and address the switch boxes Note The ServSwitch CX Uno unit can be powered on during this procedure however the switch boxes should be switched off Other power switches may require different configuration Please refer to your power switch documentation 1 Mount up to four switch boxes in positions where they are close to the computer systems that they will control and not too distant from the ServSwitch CX Uno unit preferably within 2 5 metres 2 Use a serial cable with an RJ9 and a 9 pin D type connector see Appendix 2 for specification Attach the RJ9 plug to the socket marked In on the first switch box Attach the other end to the socket marked OPTIONS on the ServSwitch CX Un
35. e de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada MA O N Lei OPERATION Inn INSTALLATION FURTHER Z 5 z E z INDEX 52 O 2008 Black Box Corporation All trademarks are acknowledged Black Box Corporation 1000 Park Drive Lawrence 15055 1018 United States of America Tel 1 724 746 5500 Fax 1 724 746 0746 Documentation i www ctxd com K S OPERATION INSTALLATION FURTHER Z 5 z E ei z INDEX 53 Index A Access local and remote users 33 Addressing cascaded computers 15 power switch boxes 12 ADMIN forgotten password 29 password 20 Advanced options 46 Autoscanning 26 B
36. e male DCD DCH DAD RXD Q9 Q3 1x0 DTR DTR EI GND DSR DSR RTS DAD RTS CTS CTS RI RI ServSwitch CX Uno to power switch cable 9pin D type female 4pin RJ9 RD 0 0 GND GND 4 GND Power switch to power switch daisy chain cable 4pin RJ9 4pin RJ9 GND GND QQ Q 3 RXD GND GND Multi head synchronization cable MASTER end SLAVE end 9pin D type male 9pin D type male TXD o 3 RXD Use this cable when two ServSwitch CX Uno devices are SNE 0 GND Peing synchronized MASTER end 9pin D type male GND GND TXD SLAVE1 end 9pin D type male Use this cable when three ServSwitch CX Uno devices are being synchronized RXD GND SLAVE2 end 9pin D type male K 4 v OPERATION INSTALLATION FURTHER Z 5 z E z INDEX 48 Safety information For use in dry oil free indoor environments only Both the ServSwitch CX Uno and its power supply generate heat when in operation and will become warm to the touch Do not enclose them or place them locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface temperature exceeds 40 degrees Centigrade Warn
37. ected computer systems however this 15 by no means the limit Instead of connecting computers to every output port you can instead link other ServSwitch CX Uno units Thus each output of the original ServSwitch CX Uno unit can link through to many more computers connected to the secondary units The combination of ServSwitch Uno units can be arranged two levels deep forming a tree or cascade arrangement with computer systems situated at either level within that cascade tree See also Connecting units in cascade Addressing computers in a cascade A BLACK BOX The cascade tree 724 146 5500 The diagram shows how multiple ServSwitch CX Uno units can be cascaded to two levels Computer systems can be connected at any level The local or remote user can access computer systems situated Ld anywhere within the cascade tree ServSwitch CX Uno ServSwitch CX Uno MA O 2 N ZN OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Connecting units in cascade The method for cascading ServSwitch CX Uno units is straightforward and requires no hardware settings or lengthy configuration process The method of linking ServSwitch CX Uno units is the same regardless of the cascade level or number of devices attached Put simply e Asingle cascade link is made by connecting a COMPUTER CONNECTIONS socket of one unit to the REMOTE USER PORT socket of the unit below it Please c
38. ed by the connected power switch es SERVSWITCH CX UNO Power Control Baud Rate 9600 Format NONE 8 1 Space Toggle t Up Down Esc Quit Format Settings NONE 8 1 ODD 8 1 EVEN 8 1 NONE 8 2 NONE 7 2 ODD 7 2 EVEN 7 2 Configures the data format used by the serial port and must match the format used by the connected power switch es The NONE ODD EVEN portion relates to the parity checking the 7 8 value is the size of the data byte and the 1 2 value determines the stop bit s used after each data byte continued K S OPERATION consumano INSTALLATION FURTHER Z S E E INDEX 46 USB Country Code Some computers query the keyboard to find out its country code and key layout These computers use this information to configure the way that they Interpret the data coming from the keyboard and so it is important for the correct country information to be supplied Not all keyboards report country information and two different styles of keyboard may be connected to the ServSwitch CX Uno SERVSWITCH CX UNO USB Country Code Default Country 32 To get here 1 From a local or remote keyboard log on as a standard limited options or admin user 2 Press cm MJ hotkeys can change 3 Press zl to select More menus 4 Press again to select Advanced menus 5 Highlight the USB Country Code option and press Enter 6 Select Setup Options
39. een made press c to save and exit Press E to return to the Configuration Menu To view autoscan e At one of the user ports press x aj Note ci and ar are the standard hotkeys and can be altered to avoid clashes with other devices or software If you change the hotkeys remember to use the new ones in place of and lar when following these instructions LN lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Saving and restoring configuration settings The ServSwitch CX Uno can store up to 256 computer names and 5 sets of user access rights in addition to the ADMIN user account Particularly in cascaded configurations manually re entering all computer names port numbers and access rights can be a lengthy process Therefore the ServSwitch CX Uno provides a method to save and if required restore configuration settings using its serial port Further to this the saved file can be opened and edited within a text editor or spreadsheet and then restored back to the ServSwitch CX Uno a useful way to make multiple setup changes Note You must be logged in as the ADMIN user for this procedure Preparations for configuration save load e Download the Data Transfer utility contact Black Box Technical Support for details e Connect the serial port on the rear panel of the ServSwitch CX Uno labelled OPTIONS to a serial port on your computer using the optional serial fla
40. eet gt CXR BLACK BOX COMPUTER USER SYSTEM 300 metres 980 feet 10 metres maximum 32 feet maximum In situations where any computer system will be placed a significant distance from the ServSwitch CX Uno unit ensure that the distance to any remote user is similarly less than 300 metres 980 feet To connect a remote user 1 or USB extender unit adjacent to the remote user location 2 Attach the video monitor keyboard mouse power adapter speaker connectors to the sockets of the CX R or CX R USB module From mouse From keyboard CX R module From video monitor 3 Lay a suitable length of category 5 5e or 6 cabling between the CX R CX R USB module and the ServSwitch CX Uno unit Please refer to the section Cable lengths for remote user locations opposite 4 Attach the connector of the cable run to the socket of the CX R CX R USB Category 5 5e or 6 cable leading to ServSwitch CX Uno unit CX R CX R USB From power adapter module 5 Atthe other end of the cable run attach the cable connector to the socket on the front panel of the ServSwitch CX Uno unit ServSwitch CX Uno front panel Category 5 5e or 6 cable from CX R CX R USB module 6 Where necessary use the in built video compensation feature of the CX R CX R USB module to eliminate any effects caused by the cable run MA O N Lei OP
41. elect All SAMs Select All USB SAMs Select All PS 2 SAMs Select All Sun SAMs USBSAMVLI S ports No SaMattadhed V Port2 Ps2samvz2 Ce nosmar Wpot3 USBSAMVII Fe Rz The type and firmware revision of each discovered SAM will be displayed alongside the port number to which it is connected 7 Select the items to be upgraded Using the Device Dongle Selection dialog you can determine which items should receive a firmware upgrade e Use the Program Verify Main Unit option to include or exclude the ServSwitch CX Uno unit itself e Use the Select All SAMs option to upgrade every discovered SAM Use the Select All USB PS2 Sun SAMs options to upgrade only SAMs of a certain type e Use the individual port options to select particular SAM devices to upgrade When the required options have been selected click OK Note Approximate upgrade times are ServSwitch CX Uno unit 47 minutes each selected SAM 20 seconds Select the upgrade file to be used From the main KVM Firmware Uploader dialog click the Browse button and select the upgrade file CXUNO_x xx txt where x xx is the firmware version The upgrade file details will be displayed within the dialog IMPORTANT Check that the Intended Target Units field matches the Unit Connected field If these fields do not match then you may have an incorrect upgrade file check with Black Box technical support before proceeding Check also that t
42. en menu if you want to automatically add computers If you choose Yes then the ports on the cascade will be automatically added to the on screen menu Using cascaded computers In use cascaded computers can be accessed using exactly the same methods as for those connected directly to the ServSwitch CX Uno However by far the easiest way 15 to use the on screen menu This is because it displays the computer names and does not require any knowledge of port addresses See the Selecting cascaded computers section in the Operation chapter for more details 1203 Port 12 at cascade level 1 The unique address of this host is 08 ServSwitch CX Uno The unique address of this host is 1203 MA O N ZN OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Multiple video head connections Le Two or more ServSwitch CX Uno units can be WH connected together so that they operate in a synchronized manner Synchronized operation is useful for applications that require multiple video signals to be switched together This type of operation is usually required where each computer is fitted with multiple video cards or video cards with multiple video heads Whenever a ServSwitch CX Uno channel is switched it sends an RS232 command out on the serial interface marked OPTIONS on the rear panel An ServSwitch CX Uno will switch its channel if it Slave ServSwitch CX Uno ane
43. end automatically when all data have been transferred continued LN lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION edit the configuration settings LN The saved text file can be opened using either a basic text editor or a DATA TRANSFER FILE lt spreadsheet program The format of a typical file is shown opposite Users A hs m ADMIN User names Each entry within the Users section relates to a corresponding entry within the SAM Aud Re Passwords section and also a column within each row of the Computers section ROGER PETE E Hints for editing e To grant a user access to a computer enter the value 1 the column of the Computers section that relates to the position of the user s name entry lt e g third name down in the User section third column along after the l computer s port address in the Computers section 2 e To deny a user access to a computer remove the value 1 from the column of the Computers section that relates to the position of the user s name entry The ADMIN user will always be granted access to all computers regardless of i asswords Passwords for each user the values entered admin letmein E 1 sue2 0 Computers Main 00000001 1 90 tt E ES 5 Computer Computer User access rights Hd dai name port Admin Roger and Pete a
44. full access to all the computers The ServSwitch CX Uno can be set to automatically logout unattended user consoles when the screen saver kicks in This reduces the risk of security problems by preventing user consoles remaining in a permanent logged in state when there is no keyboard or mouse activity The automatic logout feature is only enabled when the screen saver feature is active i e not disabled Audio Settings ENABLED DISABLED Allows you to enable and disable the audio capabilities of the ServSwitch CX Uno unit Add Computers Settings AUTO MANUAL Each time the master switch within a KVM cascade is power cycled it checks for newly added computers This option allows you to determine whether such new computers are automatically added to the computer list or whether you would prefer to update the list manually K S OPERATION Jonas INSTALLATION FURTHER Z e z E z INDEX 45 Advanced Options Advanced options are available only to the Admin user and consist of settings that are related to specialist areas such as power control and DDC SERVSWITCH CX UNO Advanced Options Power Control USB Country Code To get here 1 From a local or remote keyboard log on as a standard limited options or admin user 2 Press cm MJ hotkeys can change 3 Press to select More menus 4 Press again to select Advanced menus 5 Select Setup
45. g and then releasing cu lar or By pressing the middle and right buttons of a three button mouse Note The mouse switching option is usable only if the Mouse Switching option is enabled See Global preferences for more details If the login screen is displayed enter a valid password Press FJ to select More menus Highlight the Functions option and press to select Highlight the Power Control option and press ll to select As appropriate highlight either the Edit Power ON String or the Edit Power OFF String options to display a screen similar to the one shown below a WN Edit Power ON String Power String ASCII Power String 50 31 32 3D 31 5C 30 44 Strings apply to Computer Computer 8 Port 08 F1 ASCII Hex Toggle F2 Next String Enter Save Esc Quit 6 Enter the required codes either within the upper ASCII section or the middle HEX section use zl to change between them The required codes are explained in Power control sequences opposite 7 Press to store the details and exit from the screen Note Other power switches may require different settings to those shown below Please refer to your power switch documentation for details about codes required by other power switches The structure of each power sequence OFF and ON is as follows Pxy z 0D Where x is the switch box number y is the power port number 2 is 0 for OFF 1 f
46. g either CX R or CX R USB extenders and once again standard CATx cabling In addition to providing the usual keyboard video and mouse signals the ServSwitch CX Uno also provides audio output for full feedback where necessary Dual users When both a local and a remote user are connected both consoles will see the same output however only one will be able to take control at any one time Control is automatically relinquished by the current user two seconds after the last input action whereupon either user can gain control The control status is signified by the keyboard indicators at each console ahha Optional power control You have the opportunity to Represents Video attach one or more power USB keyboard mouse switches These control the 8 audio connections supply to the system s and allow a remote user to hard Represents Video reset any system that has PS 2 keyboard mouse suffered a failure amp audio connections MA O N Lei OPERATION Inn INSTALLATION FURTHER INFORMATION ServSwitch CX Uno features front and rear The ServSwitch CX Uno units pack a great deal of functionality into a compact space Both models occupy half of a single 1U rack space and provide most of their connectors at the rear face The smart front face features the remote user link port and the operation indicators lt BLACK BOX 724 746 5500 Options port This RS232 serial port
47. he New firmware version is greater than the Current firmware version KVM Firmware Uploader File to upload C Documents and Settings CySc AV TXT Check that the Intended Target Units ServSwitch CX Uno Help Intended Target Units field New firmware version V1 00 j matches the Unit Connected field FIRMWARE UPGRADE Power off the unit and set the upgrade DIP switch Power up the unit and the LCD display should show a lower case u Click Query to verify the device type Check also that Click Upload Now to perform the software upgrade the New firmware version is greater than the Current Unit connected ServSwitch CX Uno firmware version Current firmware version Upload Now Upload file read Abort Quit 9 Commence the upgrade To begin the upgrade process click the Upload Now button The progress will be shown within the dialog Should you decide not to continue with the upload at any stage click the Abort button response to this is usually immediate however during an erase command the upload will not be aborted until the erase is complete this may take a few seconds 10 Cycle the power Disconnect the power When the power is re applied the ServSwitch CX Uno will operate using the new firmware Issues to consider when performing flash upgrades The upgrade program rewrites the ServSwitch CX Uno firmware code If the upgrade process is interrupted then the ServSwit
48. he power supply connects here Local user port 11 COMPUTER CONNECTIONS Connect a USB keyboard and mouse plus a video monitor and optional speakers to these connectors These allow you to perform the initial configuration of the ServSwitch CX Uno Additionally you can use these to locally control the connected computer s 3 2i INDOOR USE ONLY 2 4 3 1 COMPUTER CONNECTIONS 2J Computer ports Each computer connects to one of these ports via standard category 5 5e or 6 cabling At the other end of the cabling a SAM Server Access Module is used to provide the necessary keyboard video mouse and optional speaker connections MA O 2 Lei OPERATION INSTALLATION FURTHER INFORMATION What s in the box ServSwitch CX Uno KV0081A 8 computer connections 1 local console connection 1 remote user connection KVO161A 16 computer connections 1 local console connection 1 remote user connection Server Access Modules CD ROM Four self adhesive rubber feet 10W power adapter and country specific power lead ANY Z E S d E 2 e E Pp Z o o 5 E EI 5 o One required per connected computer There are five different formats depending on the required computer connections Single unit rack brackets Includes four screws PS 2 style Connectors Analog video PS 2 s
49. he screen will blank completely If you select MOVING DOT then a moving dot will be displayed on a blank background The dot regularly changes color and bounces off the sides of the screen in a zigzag pattern Confirmation Box Settings DISABLED ENABLED When enabled a confirmation box is displayed on screen for three seconds after a computer is selected The confirmation box indicates the current user port and user name the selected computer and the connection status K S OPERATION consumano INSTALLATION FURTHER Z S lt E E Z INDEX 42 Global Preferences Global preferences are available only to the Admin user and allow settings to be made that affect all users attached to the ServSwitch CX Uno SERVSWITCH CX UNO Global Preferences DISABLED SCAN LIST 5 SECONDS 2 SECONDS 2 SECONDS Screen Saver Autoscan Mode Period 050 Dwell Time User Timeout To get here 1 From a local or remote keyboard log on as a standard limited options or admin user 2 Press Car J hotkeys can change 3 Press ri to select More menus 4 Select Global Preferences Space Toggle t Up 4 Down Esc Quit Mouse Switching Settings ENABLED DISABLED The computer channel can be switched using a three button mouse or IntelliMouse Pressing the central button or wheel button together with the left hand mouse button will cause the ServSwit
50. his option to power off one or more computers Edit Power ON String Select this option to alter the special codes that are sent from the ServSwitch CX Uno to the connected power switch es in order to switch computers on Edit Power OFF String Select this option to alter the special codes that are sent from the ServSwitch CX Uno to the connected power switch es in order to switch computers off Send Data to RS232 port This option is used to save ServSwitch CX Uno configuration information to a specially connected computer A temporary link must be made using the OPTIONS port at the rear of the ServSwitch CX Uno and the computer must run a custom routine available from Black Box technical support The resulting download file can be optionally edited using a text editor or spreadsheet and or reloaded into the ServSwitch CX Uno This option is especially useful in complex cascade arrangements where many computers are attached See Saving and restoring configuration settings for more details Read Data from RS232 port This option is used to reload configuration information into the ServSwitch CX Uno from a specially connected computer See above for more details K S OPERATION INSTALLATION FURTHER Z e z E jo z INDEX 41 User Preferences SERVSWITCH User Preferences Reminder Banner Reminder Colour Screen Saver type Confirmation Box
51. ia a CX R or CX R USB extender and category 5 5e or 6 cabling to a maximum distance of 300m 980 ft Many computers ServSwitch CX Uno units can directly support either 8 or 16 computer systems Multiple ServSwitch CX Uno units can also be cascaded to support a maximum of 256 computers Each system is linked using a Server Access Module SAM and category 5 5e or 6 cabling to a maximum distance of 10m 32 ft from the ServSwitch CX Uno unit The ServSwitch CX Uno is available in two sizes directly supporting eight or sixteen computers respectively These numbers can be increased at any time thanks to the ability to connect other ServSwitch CX Uno units in cascade to provide a much larger network of controlled computers Both models provide full enterprise level security to restrict access to authorized personnel Optional power switch control allows you to remotely perform a hard reset on any host system no matter how badly it has locked up Local user One user can be connected directly to the ServSwitch CX BLACK nu SAM SAM MJ SAM SAM SAM formats The SAMs are available in different formats to support all common types of systems which can easily be mixed within a multi format configuration The user console can be either connected directly to the ServSwitch CX Uno unit or placed up to 300m 980 feet away usin
52. image If after adjusting the image controls one or more screen images remain fuzzy or have colored shadows you may need to use the Skew adjustment feature Please see Remote user skew adjustment for details CX R AS or CX R USB AS modules only continued ZI lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION To apply remote user video compensation 1 On the remote user keyboard connected to CX R CX USB extender simultaneously press the hotkeys by default cm and aah along with el to enter configuration mode The three keyboard indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence The speed of the sequence indicates the level of the sharpness adjustment currently applied the slower the rate the lower the level of sharpness being applied 2 While viewing the displayed screen image use the following keys to adjust the controls Sharpness 1 1 for fine adjustment J for coarse adjustment There are 255 sharpness levels one coarse step jumps 10 levels To autoset sharpness R modules only Press 2 to make the module calculate and apply an automatic compensation level you can use this as a starting point for your fine tuning Note If the monitor goes blank and switches off due to oversetting the sharpness adjustment press the Home key to restore Brightness gt for adjustment There 255
53. ing live parts contained within power adapter No user serviceable parts within power adapter do not dismantle Plug the power adapter into a socket outlet close to the module that it is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it is not operating properly If you use a power extension cord with the ServSwitch CX Uno make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the ServSwitch CX Uno yourself Safety considerations when using power switches with ServSwitch CX Uno Follow the manufacturer s instructions when setting up and using power switching products Always ensure that the total ampere rating of the devices plugged into the power switching product does not exceed the power switching product s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating K S OPERATION INSTALLATION FURTHER Z z E z INDEX 49 Radio Frequency Energy A Category 5 or better twisted pair cable must be use
54. le keyboard PS 2 style mouse and 3 5mm audio jack Includes additional skew compensation features Part number KVO4AS REM ServSwitch CX R USB Connectors Analog video USB keyboard and USB mouse Part number KVO4U REM ServSwitch CX R USB A Connectors Analog video USB keyboard USB mouse and 3 5mm audio jack Part number KVO4AU REM ServSwitch CX R USB AS Connectors Analog video USB keyboard USB mouse and 3 5mm audio jack Includes additional skew compensation features Part number KVO4AUS REM Part number RMK2004 Double unit rack brackets Includes twelve screws Part number RMK2004 2 Serial upgrade cable Part number Contact Black Box technical support Slave power switches for connection to ServSwitch CX Uno or master power switch Part number Contact Black Box technical support Master power switch for connection to ServSwitch CX Uno or standalone Ethernet operation Part number Contact Black Box technical support FURTHER INFORMATION Installation Mounting The ServSwitch CX Uno units offer three main mounting methods e Supplied four self adhesive rubber feet Optional single unit rack brackets e Optional double unit rack brackets Single unit rack brackets These two brackets plus four screws extend the size of the ServSwitch CX Uno so that it fills the full width of a 1U rack slot Connections Double unit rack brackets This kit comp
55. minate to show that the ServSwitch CX Uno is ready to be upgraded 5 Run the KVM Firmware Uploader utility From that folder select the KVMUploader icon to run the upgrade utility The KVM Firmware Uploader dialog will be displayed KVM Firmware Uploader File to upload Select upload file Browse Intended Target Units New firmware version Unit connected ServSwitch Uno Current firmware version Upload Now E 6 Query the ServSwitch CX Uno unit Click the Query Unit button to confirm that communication 15 possible with the ServSwitch CX Uno and to establish the firmware details of the main unit and all connected SAMs Note The computer to which each SAM 15 connected must be powered before the respective SAM can be accessed Note ServSwitch CX Uno units in lower levels of cascade links and their respective SAMs cannot be queried or upgraded while remaining in the cascade arrangement If the application cannot contact the ServSwitch CX Uno re check the connection cable and click the Advanced button to check that the correct serial port is being used Change the serial port within the Advanced section if necessary continued LN lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION The results of the unit query will be displayed in the Device Dongle Selection dialog Device Dongle Selection Program Verify Main Unit S
56. n including the following e Getting assistance see right e Appendices Appendix 1 Configuration menus Appendix 2 Cable specifications Safety information Radio frequency energy statements Certification notice for equipment used in Canada Normas Oficiales Mexicanas NOM electrical safety statement Getting assistance If you are still experiencing problems after following the instructions within this guide then please contact your local technical support department Email in the US techsupportGblackbox com in the UK techhelp blackbox co uk e Phone US 724 746 5500 in the UK 444 0 118 965 6000 Click here for further subsidiary contact details K A v OPERATION INSTALLATION FURTHER Z e z E ei z INDEX 39 Appendix 1 Configuration menus The ServSwitch CX Uno configuration menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user To access the configuration menus 1 Select the on screen main menu in one of two ways e By simultaneously pressing and then releasing cv MJ or e By pressing the middle and right buttons of a three button mouse If you are not already logged in do so now What to do if the ADMIN password has been forgotten 2 Press to select More menus 3 Use the following keys SERVSWITCH CX UNO Configuration
57. nables and disables the autoscan feature Define the autoscan list This step is only required when the Scan List option is selected and allows you to select which computers will be scanned To select an autoscan mode 1 Display the Configuration menu Note You must be logged in as the ADMIN user 2 Highlight Global Preferences and press 3 Highlight Autoscan Mode and press see until the required option is displayed SCAN LIST ACTIVE PCs or ALL PCs To select an autoscan period 1 Display the Configuration menu Note You must be logged in as the ADMIN user 2 Highlight Global Preferences and press ll 3 Highlight Autoscan Period and press se until the required time to view each computer is displayed ranging from 2 seconds to 5 minutes To define an autoscan list Note This stage is required only when the Scan List autoscan mode Is selected 1 Display the Configuration menu Note You must be logged in as the ADMIN user 2 Highlight Edit Autoscan List and press ll A list of all connected computers will be displayed Only computers that show a marker to the right of the menu box will be autoscanned 3 Select and deselect computers to scan as follows e Individual computer Highlight a computer name then press see to apply or remove the marker e Mark all computers for scanning Press J e Unmark all computers Press FJ 4 When all settings have b
58. ndard method allows indiestore Or 2 other users to view the same computer port Control of the port is user then begin to flash to given to one user at a time first come first served basis and is confirm their status c 5 relinquished after a certain period of inactivity After a period of inactivity e 2 E E EI FURTHER INFORMATION Logging in and out The ServSwitch CX Uno features a straightforward security system that helps to prevent unauthorized access to some or all connected computers If the security option has been selected by your administrator then you will be asked to enter a User Name and Password when you first access a user port When you have finished using the computer it is then good practice to logout forcing any other users to authenticate themselves prior to use Note If the security option has not been enabled then no login is required To log in to the ServSwitch CX Uno 1 If it is not already displayed move the mouse or press any key to display the log in screen 2 Enter your designated User Name and press dl 3 Enter your designated Password and press d If both entries are correct then the selected port will be displayed Note If either the User Name or Password are incorrect the entries will be cleared to allow another attempt To log out from the ServSwitch CX Uno Either e Press cm ar and LJ at any time to log out or 1 Select the on screen menu in
59. nes and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The LOAD NUMBER LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100 OPERATION INSTALLATION FURTHER Z z E z INDEX 51 Normas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente
60. nt panel requires paper clip or similar Apply power and after 3 seconds release the reset button The UPG LED should now be iluminated Set the computer serial settings to the following 19200 n 8 1 Using TeraTerm recommended or an alternative terminal program send CLEAR cr in upper or lower case from the keyboard The ServSwitch CX Uno unit should respond with OK The password is now clear and all factory default settings restored LN lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Power switching configuration Power control sequences Power switch configuration comprises two main steps e Configure the POWER CONTROL serial port to the same speed as used by the power switch box es via the configuration menu e Configure power ON and OFF strings for each relevant host computer For each power port there needs to be a valid Power ON string and similarly an appropriate Power OFF string In each case the strings are short sequence of characters that combine a port address and a power on or off value If a particular computer has more than one power input and thus requires an equivalent number of power ports to control them collections of strings can be combined to switch all of the required ports together as a group To configure the power sequences for each host computer 1 Select the on screen menu in one of two ways e By simultaneously pressin
61. nter Edit t Select Esc Quit 3 Either e Create a new account Press 1 enter new user and press al e Edit an existing account Highlight the required user name and press dil Or Edit the name if appropriate and or press al 4 Enter or edit the password with regard to the following The password can be up to 12 characters long The password can use letters numerals and or certain punctuation marks The password field can remain blank to allow open access to this account 5 Press il to display the Edit Access Rights menu SERVSWITCH CX UNO Edit access rights Computer 2 Cross markers indicate which Computer 3 computers will be accessible to the Computer 4 currently selected user To change Computer 5 the permission state Highlight a eee computer and press the space bar omputer Computer 8 Space Toggle EnterSave F1 All F2 None F3 Find Esc Quit Here you can determine which of the connected computers can be accessed by the selected user account Only computers that show the marker to the right of the menu box will be accessible to the user account Note Access rights for user accounts to particular computers can also be controlled from the Edit Computer List menu Select and deselect computers as follows e Individual computer Highlight a computer name then press to apply or remove a marker Access to all computers Press e Access to no computers
62. o ServSwitch CX Uno rear panel Serial cable to first power switch box 3 For each of the remaining switch boxes if used use a serial cable with RJ9 connectors at both ends see Appendix 2 for specification Attach one end to the socket marked OUT of the previous box and the other end to the socket marked of the next box 4 Set the addressing switches on each switch ste Switch 1 Switch 2 box using the two micro switches marked Slct 1 Off Off on the front panel The box connected directly 2 On Off to the ServSwitch CX Uno is Box 1 and so on down the daisy chain line to Box 4 at the end n n 5 Attach IEC to IEC power leads between each port and the power input socket of each computer system that requires power switching Carefully note to which power ports on which boxes each computer system is connected If computer systems have multiple power inputs then each input must be connected via separate ports which can be on the same or different boxes 6 Connect each box to a suitable mains power input Now proceed to the configuration stage covered in the Power switching configuration section within the Configuration chapter Off switch upwards On switch downwards Switch 1 is on the left side MA O N Lei OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Cascading multiple units The ServSwitch CX Uno units support up to eight or sixteen directly conn
63. onsider the following when making cascade connections between ServSwitch CX Uno units Tips for successful cascading The maximum number of levels for a cascade is two e For each cascade link use a standard category 5 5e or 6 twisted pair cable terminated at each end with an RJ45 connector There must be no crossover connections within the cable The cascade link cables can be up to 50m 160 feet in length However remember that the overall length between the remote user via an CX R or CX R USB extender and any computer via a SAM must not exceed 300m 980 feet that figure includes the cascade link cables Also ensure that the total length from the top ServSwitch CX Uno to any SAM does not exceed 10m e The procedure given opposite may be carried out in any order but for clarity the instruction will begin at the higher level ServSwitch CX Uno unit here called the upper unit i e the one that is being fed into by a unit at the cascade level below here called the ower unit The procedure remains the same regardless of exactly which cascade levels are being connected The basic rule is that each link is made by connecting a COMPUTER CONNECTIONS port of the upper switch to a CATx USER PORTS of the lower switch To connect units in cascade 1 Ensure that power is disconnected from the ServSwitch CX Uno and all other units to be connected 2 Connect one end of the cascade link cable to an appropriate COMPUTER CONNECTIONS port on
64. or ON and VOD represents Enter or Carriage return Example 1 To switch ON port 5 of switch box 2 the code would be as follows e Power sequence P25 1 0D Example 2 To switch OFF port 8 of switch box 3 the code would be as follows e Power sequence P38 0 0D For details about operating this feature see Power switching via configuration menu within the Operation chapter To control two or more ports simultaneously You can control up to four power ports using a single sequence This is done using the same command structure as shown above plus a delay command for each port Immediately following a port command insert the characters before the next port command and so on up to four ports For instance to Switch on ports 1 and 2 in the first power switch the command line would be P11 1 0D P12 1 0D ZI lt OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Performing upgrades The ServSwitch CX Uno units are fully upgradeable via flash upgrades as are the individual Server Access Modules that are used to link all host computers Such upgrades require a Windows based computer system to be linked via the OPTIONS port Upgrading ServSwitch CX Uno units and SAMs The KVM Firmware Uploader utility is available from Black Box technical support and allows you to check the current revision of the ServSwitch CX Uno unit firmware as well as every Server Access Module connected to it Items req
65. otely controlled by an RS232 link to the OPTIONS port on the rear panel The sending device must use the following RS232 communication settings Baud rate 19200 bps REMOTE CONTROL 724 748 8500 ServSwitch CX Uno rear Data bits 8 Parity None Stop bits 1 Cable from serial D d control device No handshaking 15 implemented however valid command characters will be echoed back to the sending device The value of the byte received via the serial link determines which computer port should be linked through to the user port The table given here summarizes the valid control codes Host computer port channel 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 0 video off 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 10 1E 71 OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Configuration Almost all configuration and operational aspects of the ServSwitch CX Uno units are controlled via on screen menu displays Overall initial configuration When setting a new installation the following stages are recommended 1 Ui Enable the general Security option With security disabled default setting a local or remote user attached to the ServSwitch CX Uno will have full and unrestricted access to all computers and all ServSwitch CX Uno settings In larger installations you are strongly recommended to enable security and set up individual user accounts with access privileges Create
66. page 2 Configuration Overall initial configuration sesion misas Configuration MENUS seta aida Configuration Menus lavo Usina General security and configuration Registering users edit user let Registering computers edit computer list Video M Remote user video compensation Remote user skew adlustment AUTOS enana ado Saving and restoring configuration settings What to do if the ADMIN password has been forgotten Power switching configuration tn amne irme ET ET Upgrading ServSwitch CX Uno units and SAMS 29 K 4 v OPERATION Inn INSTALLATION FURTHER INFORMATION Operation Local and remote user ACCESS nica ci 33 SERE A COmMpUtE 33 User arbitration simultaneous local and remote users 35 Logging TIVO OUt ina 36 Selecting cascaded computers 36 The confirmation box 37 The reminder DANIEL 37 Power switching via configuration menu 38 User preferences and functions 38 Further information Getting assisbal lbi cura A 39 Appendix 1 Configuration menus 40 FUE eo
67. r port press and hold cu and J Note The and ar hotkeys may have been changed If the combination fails to work then please contact the system administrator for details 2 Press the LJ 1 Sand keys to move the banner to the required position To change banner colors or disable the banner 1 Select the on screen menu in one of two ways e By simultaneously pressing and then releasing ol al MJ or By pressing the middle and right buttons of a three button mouse If you are not already logged in do so now 2 Press J to select More menus 3 Highlight the User Preferences option and press xl to select 4 Select the required option e To disable the banner highlight Reminder Banner and press se e until DISABLED is shown e To change colors highlight Reminder Colour and press see until the desired color combination is displayed 5 Press E to save the settings Press twice more to return to the computer port and view your changes K v OPERATION common INSTALLATION FURTHER INFORMATION Power switching via configuration menu When used in conjunction with optional power switch boxes the ServSwitch CX Uno allows you complete remote control over the connected computers The primary function of the power switching option is to remotely power down and reset computers that are failing to respond To switch a computer on or off 1 Select the on screen
68. re permitted to access this Si number computer where there is not a 1 the corresponding user is not permitted to access this computer Z Computers me Sales 000000 A Ale clans anova bz Tecnica TOOT 2 alle o clos anno nos ER Ena S Esp COI E E ENEE Z server 6 00000016 1 1 211 server 7 00000004 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 server 8 00000015 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 e sa noone server 10 00000005 1 1 1 1 1 1 x ausge OOCOOOOSM m A kavai T9995 ALL eons Z baai 1010001000705 sly 00 00000008 A aere serio 0000005 ale o 2 soo ano E EE sewer IO Al ra lora End of Data 28 What to do if the ADMIN password has been forgotten If the ADMIN password becomes mislaid or forgotten you will not be able to access the ServSwitch CX Uno to add or edit users and computer names This situation may be resolved by performing a complete reset to return the ServSwitch CX Uno IMPORTANT A complete reset erases all the user names and computer names that you have setup To clear a password and restore factory default settings 1 2 od Remove power from the ServSwitch CX Uno unit Connect the ServSwitch CX Uno unit to a computer in the same manner as you would to carry out a flash upgrade see Performing flash upgrades Press and hold the reset button on the fro
69. ress the J and gt keys to retard or advance the timing of the selected color channel respectively On screen you will see a change in the position of the selected color crosses or color bars in relation to the other two Restore default skew settings OPERATION CONFIGURATION INSTALLATION controls and save settings Advance color timing FURTHER INFORMATION Retard color timing 5 When the selected color crosses or color bars are correctly positioned press cl to exit that color channel The keyboard indicators will return to flashing in sequence 6 If required repeat steps 3 to 5 to select and adjust any color channel until the vertical lines of the red green and blue crosses are all aligned 7 When all colors are correctly aligned on all video channels press to exit configuration mode and permanently save all settings Note Once you have made the skew adjustments it may be necessary to re adjust the image controls to attain optimum screen images 25 Autoscanning The ServSwitch CX Uno provides an autoscan mode that switches between the connected computers in sequence This mode is useful to allow users and administrators to sample activity among the connected machines Three scanning modes are provided e Scan list Only computers declared within an autoscan list will be viewed Computers connected to cascaded switches can be included in the autoscan list e Active PCs
70. rises four brackets plus twelve screws and allows two ServSwitch CX Uno units to be connected side by side and fitted into a 1U rack slot MA O N Lei OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Connections The ServSwitch CX Uno provides a great deal of flexibility in its configurations This chapter details the various connections that can be made to achieve the required installation Local Remote user user via CX R CX R USB P BLACK BOX 724 746 5500 COMPUTER SYSTEM Computer system Computer power via SAM control switching page 10 page 12 Connections do not need to be carried out in the order given within this guide however where possible connect the power in as a final step lt P BLACK BOX 724 746 5500 lt BLACK BOX 724 746 5500 Multiple video head connections page 16 Cascading multiple units page 13 P BLACK BOX 724 746 5500 lt gt BLACK BOX 724 746 5500 Remote switching REMOTE control CONTROL page 17 lt gt BLACK BOX 724 746 5500 OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Local user A locally connected video monitor keyboard and mouse are required during the initial configuration These are also useful during normal use to allow quick local control of any connected computer systems The ServSwitch Uno unit directly supports USB style keyboards and mice
71. s assumed to have an AZERTY format When the English German and Swedish options are selected the keyboard is assumed to have a QWERTY format The new language settings are enabled when you quit from the SETUP OPTIONS menu The language option only affects the way that the ServSwitch CX Uno interprets the keyboard keys it does not affect the way that the computers interpret the keyboard It is advisable to avoid setting a language that you do not understand as all the menus will change to use the new language and you may have difficulty reselecting your original language Hotkeys Settings CRTL ALT CTRL SHIFT ALT SHIFT ALT GR L R ALT L CTRL ALT R CTRL ALT The keyboard hotkeys are special combinations of keys that when used together with certain keyboard command keys perform special ServSwitch CX Uno functions For example pressing the hotkeys together with the M key will cause the on screen menu to be displayed on your monitor Other hotkey combinations allow you to query which computer you are connected to and to move the on screen menu around the screen You can also use the hotkeys together with the port number to select a particular connected computer Automatic Logout Settings DISABLED ENABLED The ServSwitch CX Uno enables you to restrict access to your computers on a login basis If a user forgets to logout when they have finished accessing the ServSwitch CX Uno then the user console may unintentionally be left with
72. screen will display the main menu showing you a list of computers for which you have permission to access These indicators show which systems are currently accessible green or inaccessible red SERVSWITCH CX UNO Computer Port Computer 2 Computer 3 Computer 4 Computer 5 Default names for each computer port This column shows the ServSwitch CX Uno address for each computer If you wanted to select ports using the hotkey method these are addresses that you Computer 6 Computer 7 Computer 8 User Status would enter ADMIN SHARED USE F1 More menus F3 Find Link status of your Your Login name user port Esc Quit F4 Logout To view this menu at any time Press and hold the hotkeys usually al and ah then press and finally release all three keys Note The and Lar keys when pressed in combination are called hotkeys and they signal to the ServSwitch CX Uno that you wish to control it rather than the host computer However if these particular hotkeys clash with another device or program then your administrator may change them to a different combination If the ca combination fails to work then please contact your system administrator for details Selecting a computer There are three main ways for local and remote users to select a specific computer channel e Using hotkeys as described below this is a good method if you continually access a small number of comp
73. sh upgrade cable See Appendix 2 for pin out specifications To transfer configuration settings 1 Run the Data Transfer utility on the computer that is connected to the ServSwitch CX Uno Options serial port The utility has a single window KVM DataTransfer Utility File to transfer C Documents and Settings Windows User My Docurr Browse File to Unit Configuration Please select file to from which to transfer data Quit Click the Configuration button and ensure that the appropriate serial port of the computer 15 selected Click the Browse button to locate or create a text file that will either provide or receive the ServSwitch CX Uno data Choose the direction of data flow e Click the Unit to File button to download the existing ServSwitch CX Uno configuration to the selected text file or e Click the File to Unit button to upload the contents of the file to the ServSwitch CX Uno unit A pop up dialog box will request you to set up the unit to either send or receive RS232 data Using the local port of the ServSwitch CX Uno unit display the Configuration menu Note You must be logged in as the ADMIN user Select the Functions option Select either Send Data to RS232 port if you chose the Unit to File button or Read Data from RS232 port if you chose the File to Unit button On the computer click the OK button of the pop up dialog box to begin downloading or uploading The process will
74. t the on screen menu in one of two ways e By simultaneously pressing and then releasing cm al or By pressing the middle and right buttons of a three button mouse Note The mouse switching option is usable only if the Mouse Switching option is enabled See Global preferences for more details At this point depending on the security settings and the current log in situation one of two things will be displayed either the login screen or the Selection menu SERVSWITCH UNO Computer Computer 2 Computer 3 Computer 4 Computer 5 The Selection Menu here you can select computers by name Computer 6 Computer 7 Computer 8 User Status ADMIN SHARED USE menus F3 Find Esc Quit F4 Logout 2 Use the 1 and 1 keys or the scroll wheel of an IntelliMouse to highlight the required computer name Alternatively for large configurations press to perform an alphabetical search for a particular port name Note If security has been enabled then only computers to which the current user port has permission will be displayed 3 Press 1 to select the highlighted port K S OPERATION common INSTALLATION FURTHER INFORMATION To select a computer using mouse buttons User arbitration simultaneous local and remote users x baie SCH nds SE only a devi During operation if both the local and remote user consoles are both connected
75. t when viewing high contrast images with vertical edges such as black lines on a white background When doing so if you notice that the screen image is fuzzy dark then the image controls may not be able to solve this condition Note If the high contrast images exhibit shadows with separate colors then there may be a skew problem which requires a different image adjustment provided only by AS and USB AS modules see the Remote user skew adjustment section for details To display a suitable high contrast image The best way to clearly view the effect of sharpness and brightness adjustments is to display a high contrast image with vertical edges on the screen Open a word processor type the capital letter Hr or Mi and increase the point size to 72 or higher For best results the background should be white and the character should be black e A BLACK shadow the right of the character igh contras ack or bri indicates UNDER compensation sei Se e e A WHITE shadow on the right of the character M the need for sharpness adjustment indicates OVER compensation Note The Word processor method is accurate and quick However for the very finest video compensation use the latest skew test pattern program which shows both the skew pattern and a section of mixed size Hs black on white and white on black If the image controls cannot provide a crisp
76. tem efficiency The user timeout value also controls the timeout between the local port and remote extended user port 1 OPERATION INSTALLATION FURTHER Z 5 z E z INDEX 44 Setup Options Setup options are available only to the SERVSWITCH CX UNO Admin user and consist of key settings that Setup Options ly during the initial e only during the initia ETE NETT ge Hotkeys CTRL ALT Automatic Logout DISABLED To get here Audio ENABLED 1 From a local or remote keyboard log on as a standard limited options or admin user 2 Press hotkeys can change 3 Press E to select More menus 4 Select Setup Options Add Computers AUTO Space Toggle t Up 4 Down Esc Quit Security Settings DISABLED ENABLED With security disabled there is no requirement for users to log in to the system All users have full access to all the connected computers and full administration rights With security enabled users are required to log in to the ServSwitch CX Uno Each user is allocated access rights to computers by the system administrator and they are only able to see the computers that they have access to on their on screen menu Language Settings ENGLISH FRENCH GERMAN SWEDISH This option specifies the language that is used for the on screen menu and the keyboard layout that is assumed for the keyboard When the French option is selected the keyboard i
77. the rear panel of the upper unit INDOOR USE ONLY 3 Connect the other end of the cascade link cable to the remote user RJ45 socket on the front panel of the lower unit 4 Repeat steps 2 and 3 for the cascade links between each ServSwitch CX Uno unit Once the ServSwitch CX Uno units and computers have been connected you can edit their names to make it much easier to locate them See the To create edit computer names section in the Configuration chapter for more details See also e Addressing computers in a cascade LA OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Addressing computers in a cascade Computer systems connected within a cascade arrangement are addressed using up to four digits two for each cascade level The pairs of digits specify which of the COMPUTER CONNECTIONS ports on each of the ServSwitch CX Uno units must be enabled to reach a specific computer the diagram given here a portion of the previous cascade diagram indicates how the routes to two particular computers are formed and addressed Each cascade level requires two digits hence the computer marked in red requires a longer address 1203 as it is situated at cascade level 2 compared to the blue computer at the top level with Its two digit port number The first time that you make a connection between two ServSwitch CX Uno units the master unit will detect this and ask via the on scre
78. the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in Subpart J of part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le r glement sur le brouillage radio lectriques publi par le minist re des Communications du Cana
79. tters numerals and or certain punctuation marks ZI lt OPERATION CONFIGURATION INSTALLATION e The password is not case sensitive Edit Computer List 5 Press dl The Edit Access Rights menu will be displayed Edit User List However as the ADMIN account always has access to all Edit Autoscan List computers press el again to save the new password F1 Advanced KE DDC Options What to do if the ADMIN password has been forgotten Power Control HUI e To change the hotkeys ServSwitch CX Uno units use and as their standard z For a description of each option within the Configuration menus see hotkeys These can be changed if they clash with other software or hardware within the installation lt Appendix 1 for more details bz 1 Display the Configuration menu Do e Ha 2 Highlight Setup Options and press Z 3 Highlight Hotkeys and press see to select the required hotkey combination The options are CRTL ALT CTRL SHIFT ALT SHIFT ALT GR LEFT ALT RIGHT ALT LEFT CTRL LEFT ALT or RIGHT CTRL RIGHT ALT 4 Press f to return to the Configuration Menu 2 Registering users edit user list To create edit user accounts 1 Display the Configuration menu Note You must be logged in as the ADMIN user 2 Highlight Edit User List and press all SERVSWITCH CX UNO Edit User List Sam Oliver Johnny Ins Add Del Delete F1 Clone E
80. tyle keyboard and PS 2 style mouse Part number KV USB Part number KV PS 2 style with Part number KV USB with audio Part number KV Sun with audio Part number KV 400A Connectors Analog video and USB keyboard mouse 401A audio Connectors Analog video PS 2 style keyboard PS 2 style mouse and 3 5mm audio jack 402A Connectors Analog video USB keyboard mouse and 3 5mm audio jack 403A Connectors Analog video Sun keyboard mouse and 3 5mm audio jack 404A ServSwitch CX Remote extenders One extender required per remote user CX R USB units are similar to except that they can accommodate a second link to another switch or computer USB units also have USB connections rather than PS 2 style keyboard and mouse ports Three different variants are available for each or CX R USB unit AS variants have audio and video skew circuitry to overcome extreme video degradation problems A variants lack the skew circuitry and standard variants do not have skew circuitry or audio Each module is supplied with its own power adapter and country specific power lead ServSwitch CX R Connectors Analog video PS 2 style keyboard and PS 2 style mouse Part number KVO4 REM ServSwitch CX R A Connectors Analog video PS 2 style keyboard PS 2 style mouse and 3 5mm audio jack Part number KVO4A REM ServSwitch CX R AS Connectors Analog video PS 2 sty
81. uired to use the upgrade utility Optional serial upgrade cable see Appendix 2 for pin out specifications e A Windows based upgrade computer with an RS232 serial port e The latest version of the KVM Firmware Uploader and firmware files for the ServSwitch CX Uno available from Black Box Technical Support To use the KVM Firmware Uploader utility 1 Obtain and run the KVM Firmware Uploader Get the latest ServSwitch CX Uno KVM Firmware Uploader from Black Box technical support and install it on a Windows based upgrade computer that will be connected to the ServSwitch CX Uno unit The files are supplied as a compressed ZIP file Decompress the ZIP file with an appropriate tool such as WinZip www winzip com and copy all contained files to the same folder on the upgrade computer 2 Power off the ServSwitch CX Uno Remove the power supply plug from the rear panel of the unit 3 Connect the upgrade computer to the ServSwitch CX Uno Connect the upgrade computer to the OPTIONS port on the rear panel of the ServSwitch CX Uno unit using the supplied upgrade cable Set the configuration of the computer s serial port to 19200 baud 8 data bits no parity 1 stop bit 4 Power on the ServSwitch CX Uno and invoke upgrade mode Use a straightened out paper clip to press and hold the reset button small hole adjacent to the front panel connector Reconnect power and wait for three seconds before releasing The UPG indicator should illu
82. using this pattern it is much easier to discover which if any colors are being adversely affected by the cable link Convergence test pattern showing the RGB crosses In this case the green signal can be seen out of line with the other two colors Creating a skew test pattern i Run any image creation editing application such as the Paint program supplied with Windows Using the image application create three stacked horizontal rectangles one red one green and one blue that fill the width of the screen Draw a vertical black line down across the colored bars and then repeat this vertical line at intervals along the width of the colored bars These lines create breaks across the colors and give you more opportunities to view the horizontal position of each color relative to the others 2 On the remote user keyboard connected to an CX R AS or o USB AS extender simultaneously press the hotkeys by default ol and sl along with El to enter configuration mode The three keyboard indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence MA O f 3 As appropriate press either the R G or B keyboard keys to select the appropriate color channel Corresponding keyboard indicators will flash rapidly to show which channel is currently selected for adjustment Num Lock for Red Caps Lock for Green and Scroll Lock for Blue ZN 4 P
83. uters e Using the on screen menu this 5 the best method when there are many connected computers e Using mouse buttons this is a good method for cycling between a small number of computers For all methods if the confirmation box option is enabled when the required port is selected a pop up message will be displayed to confirm the computer name or number and ts status Alternatively an error message explaining why a connection is not possible press to cancel the latter type of message To select a computer using hotkeys SC 1 Simultaneously press and hold cu and ar Note The and ar keys when pressed in combination are called hotkeys and they signal to the ServSwitch CX Uno that you wish to control it rather than the computer However if these particular hotkeys clash with another device or program then your administrator may change them to a different combination If the cu at combination fails to work then please contact the system administrator for details 2 While still holding oul and ar press the first numeral of the required port address then e f the port address is a single character release all of the keys e f the port address is two or more characters release the first numeral key and press the second repeat this procedure until all of the port address numerals have been entered then release and Note The numbers on your keyboard s numeric keyp
84. v iban rer A 41 User Preferences RE IS 42 Global Preferentes Na E Ob QUE ER M EL RUN 43 Setup Options circadiano 45 e 46 Appendix 2 Cable and connector specifications 48 ServSwitch CX Uno to power switch cable 48 Power switch to power switch daisy chain 48 Multi head synchronization cable 48 Safety ia 49 Radio Frequency ENS aiii ii 50 Certification notice for equipment used in Canada 51 Normas Oficiales Mexicanas 52 Instrucciones de seguridad 52 Index BlackBox subsidiary contact 56 K 4 v OPERATION INSTALLATION FURTHER INFORMATION Introduction Thank you for choosing the Black Box ServSwitch CX Uno This compact unit has been created to allow a single operator to take full control of many computer systems Like the other models within the highly successful ServSwitch CX family this unit takes full advantage of category 5 5e or 6 structured cabling to provide flexible installation and configuration Every connected computer can be up to 10m 32 feet from the ServSwitch CX Uno linked by a standard CATx cable and the ingenious SAM Server Access Module Remote user A remote user can be linked v
85. y main supply socket Note Both the ServSwitch CX Uno and its power supply generate heat when operation and will become warm to the touch Do not enclose them or place them locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface temperature exceeds 40 degrees Centigrade MA O N Lei OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Power control port The options port of the ServSwitch CX Uno can be used to connect to one or more optional power control units This allows you to control ___ the mains power being supplied to the OWER connected computer s so that an authorized user can if necessary perform a complete remote cold reboot on a failed system The control connector of the first power switch is attached via serial cable to the rear panel of the ServSwitch CX Uno Any additional power switches are then attached via a daisy chain arrangement to the first power switch Each power switch box is then given a unique address and access to each power port 8 ports on each power switch box is gained using a combination of the switch box address and the port number SWITCH Daisy chain control connections Power switch A boxes Box 1 Box 2 Power to computer Box 2 port 6 address 26 Box 3
86. y powered on the ACTIVE computers Scanning just the active computers avoids blank screens from being displayed and stops the monitor from going into a power down state on every scan cycle WARNING Many modern monitors are fitted with automatic power save relays and will switch off after a few seconds if connected to an inactive PC If you are using such a monitor you must not set the ServSwitch CX Uno to scan ALL ports Constant switching on and off of your monitor s relay will eventually damage your monitor If you are using the SCAN LIST option then you should ensure that all the computers are active if you are using one of these monitors If you choose to use the SCAN LIST option then you may define the computers to be scanned in the following manner To define the autoscan list Note Ensure that you are logged as the ADMIN user 1 From the main on screen menu press F1 for MORE MENUS 2 Select EDIT AUTOSCAN LIST from the menu A list of defined computers will appear Computers affixed with a will be autoscanned during the autoscan cycle To add remove a computer to from the autoscan list move the selection bar over the computer name and press SPACE BAR To add all named computers press F1 To remove all named computers press F2 3 When all the computers that you wish to scan are affixed with a press RETURN or ENTER to save the selections The selected computers will be autoscanned in alphabetical order when you

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ServSwitch™ CX Uno