User`s Manual: Toshiba Canvio® Personal Cloud
Contents
1. Canvio Personal Cloud Access The Access window allows the administrator to configure the user groups and shares Share Permission Media The Media window allows the administrator to configure media server and iTunes service Media Server Setup ITunes Setup Media Server Setup Medie Server Service Enable Xbox Compatibilty F Enable Subenit Media Server Setup iTunes Setup Log The Log window allows the administrator to view the logs based on event SAMBA AFP FTP and export The following logs will display the Type Level Date Time and Message There are several options to delete all log data prior to the past 7 days refresh and filter the logs Event Log AFP Log 32 Copyright 2012 Toshiba Canvio Personal Cloud milog SAMBA Log ASP Log FIP Log Export Log iddi bd_open_one_socket smbd_op open_socket_in Address family not supported by p E ae peran a ar ene xport Log IR uti se ochet_in open so cal Dy Not supported by protoc 02 e436 SAMBA Log Printers The Printers window allows you to view the printers and manage the routed print jobs connected to the Canvio Personal Cloud e Printer Information Printer Name Manufacturer Model Status e Printing Jobs Printer Name Status Owner Submitted Time T2. English Finnish French Canada French France German Greek Hungarian Indonesian Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish Latin America Spanish Spain Swedish Thai Turkish Smartphones 36 Copyright 2012 Toshiba Canvio Personal Cloud Android OS Apple iPhone 3GS 4 5 Dell Streak 5 Motorola DROID Droid X Samsung Galaxy AX And others Tablets Apple iPad 1 2 Samsung Galaxy Tab Android 3 1 Toshiba THRIVE Android 3 1 And others Other Music Devices Apple iPod touch File Systems USB Hard Drive not included NTFS and FAT32 Networking TCP IP IPv4 Gigabit LAN with Jumbo Frame DHCP Client Protocols CIFS AFP 3 2 NFS v3 HTTP HTTPS Network Service Discovery UPnP and Bonjour Wake on LAN support File Server Protocols CIFS AFP 3 2 NFS HTT HTTPS Media Server Apple iTunes System Status To Reset the Canvio Personal Cloud The Reset button is located on the back of the device Refer to the Back of the Canvio Personal Cloud To reset the device name and administrator password on Canvio Personal Cloud use a ballpoint pen or other small tipped element to depress and hold the reset button for at least two 2 seconds Copyright 2012 Toshiba 37 Canvio Personal Cloud To Erase Data If your Canvio Personal Cloud contains sensitive data you should be aware that stan
3. Copyright 2012 Toshiba 19 Canvio Personal Cloud If there was an issue with creating the rescue media the following RESCUE MEDIA CREATION REPORT window will appear 8 To resolve the issue and exit click OK 9 Repeat Steps 1 to 7 CANVIG PERSONAL CLOUD RESCUE MEDIA CREATION REPORT Rescue Media Creation Failed Destination drive CDROM DVDROM Creation time 5 11 2012 1 55 32 PM To Perform a Complete System Backup PC 1 From the Canvio Home application click the BACKUP icon Select COMPLETE PC BACKUP Click CONTINUE 4 Awindow will appear with PC BACKUP OPTIONS a To Create a PASSWORD for the backup select the box b Entera PASSWORD Note The password maximum length 16 characters can be numbers symbols and mixed case letters c To view the password select the box d Click CONTINUE e Please wait while it prepares to backup 5 A Backup Progress window will display the Backup Size Speed Remaining and Elapsed Time 20 CANVIG EOT a PC BACKUP OPTIONS PERSONAL CLOUD Do you want to Make sure that your computer ieS P El Create a password for the backup This Operation is a lenghty one and it will not run if Password the computer is running on batteries alone E View Password oF PERSONAL CLOUD ArcSoft SystemSave SystemSave is preparing the backup it needs a few minutes Please wait os X PERSONAL CLOUD Backup Progress Backup Si
4. an artist click the name from the Artists list 3 To listen to a song click the name from the Songs list Click the play button To exit click the X button Copyright 2012 Toshiba Wilh vs Canvio Personal Cloud CA NVI GP Person CLOUD powered by Arcsoft Pr Corvin Blocetiet Monde PN ae Music Beautiful Tunes BB roos i a Beats Files a P Fine Music Vol 1 1 Greatest Hits 2004 HQ s Greatest Hits Suite for Flute and NAS TOSHIBA 17 Canvio Personal Cloud To Watch a Video _s Click the VIDEO icon oo cite ann 35 Gia i j n oer ea 2 To watch a video click the name of the ae video from the Title or Date list ee A Us No medu file playing TOSHIBA nes Oo Click the play button To exit click the X button gt To View or Access a Photo or Files ENAR PERSONEL CLOUD powered by Arcectt Le ae CI esce Prats 1 To view or access a photo or files click Ai the PHOTO or FILES icon 2 Select the name of the photo or files from the list N 2 3 To exit click the X button TOSHIBA System Backup The Canvio Personal Cloud software includes a SystemSave feature that allows you to m create a bootable rescue media backup your entire PC and manage the backups which BAGUE you created You can use the bootable rescue media to restore your PC to its original condition if there is a ma
5. avoided will result in avoided could resultin which if not avoided damage and other death or serious injury death or serious injury may result in minor or problems but not moderate injury personal injury 1 Serious injury includes blindness wounds burns low and high temperature electric shock fractures and poisoning etc with long lasting effects or that require hospitalization and or long term hospital visits for treatment 2 Minor or moderate injury includes wounds burns electric shock etc not requiring hospitalization and or long term hospital visits for treatment 3 Property damage means damage to customer or third party machines and equipment Explanation of Graphic Symbols 0 Prohibited Instructions Indicates prohibited actions Indicates actions that must be undertaken for safety purposes Do not leave parts such as plastic covers and electrical plug within the reach of S children and pets Misuse of the part including without limitation accidental swallowing the part may cause choking and suffocation resulting in death or serious injury If you suspect a part has Prohibited been swallowed immediately take appropriate emergency action and consult a doctor Do not attempt to connect or disconnect a power plug with wet hands Do not place heavy objects on the Canvio Personal Cloud or power cable cord S Do not bend twist splice or alter the power cable cord Do not place t
6. seconds off Filled Storage Capacity Fill Gauge Fill Gauge range in percentage Corresponding LED s lit Less than 30 1 30 50 1 2 50 70 1 2 3 70 90 1 2 3 4 More than 90 1 2 3 4 5 Timer controlled HDD Sleep Mode By default the Canvio Personal Cloud Hard Disk Drive HDD sleep mode feature is not enabled 1 To enable this feature click SETTINGS Refer to the To View the Canvio Personal Cloud Information 2 Under ENABLE HDD STANDBY move the switch to ON This will save the power used by the Canvio Personal Cloud and is a recommended setting if you will not be accessing the device frequently After 10 minutes of inactivity the HDD will enter into sleep mode If the device is in sleep mode it will take up to 30 seconds to wake up and respond to the first request It will respond normally to subsequent requests until the next period of 10 minutes of inactivity Copyright 2012 Toshiba Canvio Personal Cloud Back View Reset button This button is used to reset the name of the Canvio Personal Cloud and the admin password admin without erasing any data To reset hold down the reset button for 2 seconds until the LEDs on the front panel flash USB port This port is used to connect an external USB disk USB flash drive ora USB printer Ethernet port This port is used to connect the ethernet cable from your Canvio Personal Cloud to the net
7. the name of the user from the CANVI Gy MANAGE USERS list PERSONAL CLOUD Are you sure you wantto permanently The USERS window will appear aaie nini ii To remove the user from the list click DELETE To confirm the changes click YES A message will appear to confirm the change f CANVI Ge PERSONAL CLOUD To exit click OK User settings updated To Create a Public or Private Share Area You can create a share area in the CANVIG Bae Canvio Personal Cloud In the share you PERSONAL CLOUD MyShareName daa can Store files that are accessible only to a single user or a selected group of users NEW SHARE OWNER vii23456 To create a share area the user must _ have administrator rights Refer to To guest Change a User s Password and Grant the eaeh inaina User Administrator Rights 1 Click the ADD SHARE icon 2 Enter a NEW SHARE name 3 Select the user who will have access to the share If there is more than one user select the name from the OWNER drop down menu 4 Toconfirm click SAVE 26 Copyright 2012 Toshiba To Modify an Existing Public or Private Share Area customershare Download Examplel ami23456 Public MANAGE SHARES list 1 Select the name from the MANAGE SHARES list To make the share available to every user on the list select the PUBLIC SHARE box If you want to select the type of access that the user will have to the share area select the ty
8. Apple Inc ArcSoft SystemSave and TotalMedia are trademarks or registered trademarks of ArcSoft Inc Windows Windows Vista Internet Explorer and Xbox are registered trademarks of Microsoft Corporation in the United States and or other countries Mozilla and Firefox are registered trademarks of Mozilla Foundation SAMSUNG is a registered trademark of Samsung Electronics All other brand and product names are trademarks or registered trademarks of their respective companies Disclaimer Information in this document is subject to change without notice The manufacturer does not make any representations or warranties implied or otherwise regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage including but not limited to special incidental consequential or other damage July 2012 Rev 1 0 8 Copyright 2012 Toshiba Canvio Personal Cloud Hardware Features Front View The Canvio Personal Cloud has a set of LEDs which are used as optical indicators to reflect the available storage capacity and the condition of the Canvio Personal Cloud The LEDs are numbered from 1 to 5 beginning from the bottom to the top Colors e LEDs 1 thru 4 are white e LED 5 is amber Power Status e On LED 1 is steady on e Active LED 1 flashes on and off with drive activity e Low power sleep mode LED 1 will flash slowly 1 second on and 2
9. CANVIO STACETFE To view the current information of and make changes to the Canvio Personal Cloud setup AC STIN E us ERS To check on the available software update NETWORK INTERNET SETTINGS UPDATES ap Canvio Home application TOSHIBA Copyright 2012 Toshiba 15 Canvio Personal Cloud Music Video Photo and Files To Upload Files a 1 Click the UPLOAD icon CANVI fp UPLOAD SELECTIONS A window will appear with a list of file PEPSONAL CLauD m music KERS types including MUSIC VIDEOS and E VIDEOS PHOTOS The upload will copy all E PHOTOS files of selected types from 2 Select the corresponding box next to selected locations to the em aioe each type of file that you want to Penis Canvio Aa upload to the device When you upload digital media and files onto the Canvio Personal Cloud it will take several Sai ed Please choose the types of STERN E 3 Toinclude specific files select the box files you want to upload available on the Music Videos Photos and Files for DOCUMENTS Then enter the file then click SELECT FOLDERS seigi y le sept a e extension to choose the folders from up to a few hours before all the names of the which to copy the files files are displayed For example enter dwg pdf ai etc CANCEL SELECT FOLDERS 4 To select specific folders from which to upload A these file types click SELECT FOLDERS Select files or folders for your backup 5 S
10. If you are viewing a file that is not download or streaming compatible with the device a message will appear stating that the Media or File cannot be downloaded or Not available for streaming To uninstall To uninstall the app follow the instructions for your device Copyright 2012 Toshiba 35 Canvio Personal Cloud Service and Support http www toshibastorage com personalcloud Customer Support Center Toshiba s customer support center is available 24 hours a day and seven 7 days a week Please have your serial number ready H7 a The serial number S N is located on the bottom of the Canvio EC Personal Cloud Cor cam cpa dete eassa st conforme a Por NMB 003 du Can WWW ERORIA com Calli ithin the United States 888 592 0944 H E E N amleain jidi oaov oaa CU aning trom outsiae the Unite ales TOT TOSHIBA CORPORATION Made in China Contact Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine CA 92618 949 583 3000 Specifications Physical Dimensions Height 160mm 6 3 Length 191mm 7 5 Width foot 79mm 3 1 Width body 55mm 2 2 Capacity Varies according to model 2 or 3TB The capacity refers to the raw capacity of the disk drive in the system The system software and files system overhead uses some of this capacity Software 1 0 1 0 Ethernet 10 100 1000Base T Languages Default English Chinese Simplified and Traditional Czech Danish Dutch
11. Information Toshiba recommends that customers dispose of their used computers and peripherals in an environmentally sound manner in accordance with any local state or federal regulations For further information refer to Toshiba s Reuse and Recycling programs at http us toshiba com green reuse and recycling Copyright 2012 Toshiba Canvio Personal Cloud RoHS Compatibility This product is compatible with European Union Directive 2002 95 EC Restriction of the use of certain hazardous substances in electrical and electronic equipment ROHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Copyright Statement This manual is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2012 Toshiba America Information Systems Inc All rights reserved Trademarks Canvio and the Canvio Logo are registered trademarks of Toshiba America Information Systems Inc in the United States and or other countries All other trademarks are the property of the respective owners Product specifications subject to change without notice Android Android Market and Google Chrome browser are trademarks of Google Inc Apple and Safari are registered trademarks of
12. Rom Drive open an internet browser and go to Toshiba Customer support center at http www toshibastorage com personalcloud 4 Download the installer application from this page 5 Once it is downloaded follow the instructions to run the application WARNING This program is protected by copyright law and international treaties 6 To continue on to the next setup window review and accept the End User License Agreement EULA and Terms of Service 7 Cl ick l n stall IMPORTANT READ CAREFULLY This End User License Agreement Agreement is a legal contract between you either as an individual or a single entity you and Toshiba Corporation Toshiba governing your use of the Toshiba software and related online or electronic documentation such software and the documentation collectively referred to herein as the Software YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT BY INSTALLING ACTIVATING COPYING OR OTHERWISE USING THE SOFTWARE IF YOU DO NOT AGREE DO NOT INSTALL ACTIVATE COPY OR USE THE SOFTWARE This Agreement may be amended from time to time by notices posted on Toshiba s web site www support toshiba com and you agree that by such notices you are given the opportunity to review any amendments to this Agreement and you agree to be bound to any changes to this Agreement if you continue to use the Software after such modification is posted accept the terms in the license agreemen
13. TOSHIBA Leading Innovation gt gt gt USER S MANUAL CANVIGS PERSONAL CLOUD English 593730 A0 07 12 Canvio Personal Cloud Toshiba Canvio Personal Cloud Thank you for choosing the Toshiba Canvio Personal Cloud Our creative marketing and technical engineering teams have worked diligently to make this product easy to use by anyone We invite you to share your Canvio Personal Cloud experiences with family and friends This device will transform the way you manage and share music videos photos and files Here are the features and benefits upload and share your music video photos and files with your family and friends at anytime and from anywhere add or change each user or group to allow access to all several or a few files use your PC to access and work on your files that are saved on the Canvio Personal Cloud reduce the amount of storage space used on your PC listen to music and view favorite videos on a smartphone tablet or Smart TV and create a backup and restore digital media files folders or entire PC Take a few minutes to read through the User s Manual It will guide you through the setup and features If you need more information on other operations which are not found in this documentation please visit Toshiba s customer service center at http www toshibastorage com personalcloud Copyright 2012 Toshiba Toshiba Canvio Personal Cloud Safety Precautions Regulat
14. VIGT PERSONAL CLOUD CANVIQ PERSONAL CLOUD DETECTION PROBLEM No Local Network available I m sorry Iwas unable to find a Canvio Personal Cloud on the network Please check to see that your device is connected and powered on per the directions in the Quick Start Guide If you had previously turned off the power using the settings screen in this program then you will need to unplug and re apply the power to the Canvio Personal Cloud 13 Canvio Personal Cloud Then continue to setup the Canvio Personal CANVIGO EAE SS Cloud PERSONAL CLOUD Canvio Tony2 1 In this window you can rename your device l Pta For example John s Cloud Let s set up your 11123456 new Canvio 2 Enter a USERNAME required For example Personal Cloud pacCuCeaS JohnSmith JohnS ete rover 3 Enter a PASSWORD that you can remember You will need to enter this password to access SETTER your device from the same PC another PC or a mobile device For example CJS1112 PREVIOUS FINISH Note The USERNAME and PASSWORD are case sensitive e USERNAME must be between 3 and 32 alphanumeric characters long with a leading character A Z or a z e PASSWORD must be between 6 and 16 characters long Do not use punctuation marks or spaces 4 To confirm the password enter it again 5 Click FINISH This will complete the installation of the Canvio Personal Cloud Software A demonstration video will automatically
15. ce name its description the date and time zone and stamp To confirm click Submit In the E mail Setup window you can make changes to the notification Mail Server SMTP Port Return Path E mail Recipients TLS SSL and SMTP Authentication 1 To send an email notification test click Send Test 2 To confirm any change click Submit In the Shut Down Reboot window you can power down or reboot the device As courtesy please notify all users to your device of a scheduled maintenance so that it does not interrupt any file access which they may have in progress Copyright 2012 Toshiba Canvio Personal Cloud CANVIG CLOUO men erie Overvien Current Login Users General Setup Email Setup Shut Down Reboot E mail Setup Shut Down Reboot Device Overview Current Login Users cener Setup l E mail Setup Shut Down Reboot Network Shut Down Reboot 29 Canvio Personal Cloud Advanced The Advanced window allows the administrator to make changes to an admin password upgrade the firmware change certification how to backup and restore the entire system and how to setup the hard disk drive n Backup Restore Advanced Setup SSL Secure Certificate 2 Manually Input SSL Certificate Key Subenit Private Key estore Advanced se
16. d photos and listen to music Use the arrow keys on your TV s remote control and select Menu Select Media Player Select the Canvio Personal Cloud Select the Video Folder Select Public Select Movies A oo ore amp NS Select the movie or video to play 34 Copyright 2012 Toshiba Canvio Personal Cloud Android or iOS Smartphone or Tablet The device will work with any Android smartphone or tablet with Android OS 2 0 or later and any iPhone iPod touch or iPad running iOS 4 0 or later 1 To download the Canvio Personal Cloud App onto your mobile device go online to the Android Market or the Apple App Store Search for Canvio Link Once the Canvio Personal Cloud App is downloaded and installed according to the standard procedure for your device select the pp to launch the Remote Access feature 4 To log into the device the Canvio Link will ask for the username password and PIN Refer To View the Canvio Personal Cloud Information 5 Once you have logged online into the Canvio CANVIGP ram ane ety iront Personal Cloud select the name of the digital a media or files from the list tll vo 6 If you select MUSIC or VIDEO it will _ automatically play on your portable media player PMP or your digital audio player DAP Remote Canvio Personal Cloud Ee Note Your smartphone or tablet must o support the filetype which you want to TOSHIBA access
17. dard deletion procedures do not remove the data from the media These standard deletion procedures include e Selecting Delete for a target file e Putting files in and emptying the Recycle Bin e Reformatting the media e Reinstalling the Canvio Personal Cloud Installation Software The procedures above delete only the initial part of the data used for file management This makes the file invisible to the operating system but the data can still be read by specialized utilities If you dispose of the Canvio Personal Cloud first delete all the data on it by using one of the methods listed below to prevent unauthorized use of such data e Physically destroy the Canvio Personal Cloud e Use a proven specialized utility to overwrite all the data e Take the Canvio Personal Cloud to a professional deletion service Toshiba will not be responsible for the deletion of the data on your device Solutions to Common Issues Canvio Personal Cloud Cannot be Found on Your Network Verify the following 1 The ethernet cable is connected into the Canvio Personal Cloud s ethernet port and to the network router or switch 2 The network router is connected to a power outlet 3 The PC and the Canvio Personal Cloud are on the same network subnet 4 The network router or switch must be set up to provide IP addresses automatically DHCP server 5 The PC meets the requirements to install the Canvio Personal Cloud Installation software Networ
18. dia or files Issue is Not Listed Here If any issue continues or if you cannot find the issue mentioned in the User s Manual please check the Frequently Asked Questions on the Toshiba web site or contact Toshiba s customer support center Copyright 2012 Toshiba 39 Canvio Personal Cloud About Toshiba Toshiba is a world leader and innovator in pioneering high technology a diversified manufacturer and marketer of advanced electronic and electrical products spanning digital consumer products electronic devices and components power systems industrial and social infrastructure systems and home appliances Toshiba was founded in 1875 and today operates a global network of more than 490 companies with 203 000 employees worldwide and annual sales of 77B 6 4 trillion yen 40 Copyright 2012 Toshiba
19. elect the boxes next to the folders from which Trd ec ie se you want to upload files onto the Canvio Peo a T g Personal Cloud p Ee Ig g 6 To confirm click UPLOAD wie ve Sera wr sss E ae a are simp Note Itis recommended that you SELECT herr nen Se Seat FOLDERS If you do not select specific ol abs of folders then all the selected file types will be Cine 2 Set uploaded Pieced 0 Toe Rison Obie Se Upload 7 The Canvio Personal Cloud software will begin to search your PC for the file types which you have selected 8 It will make copies of the files onto the device so that they can be shared with other users 9 After the files have been uploaded an UPLOAD CANVIG RESULT window will appear PERSONAL CLOUD 10 To exit click OK UPLOAD RESULT Note When you upload digital media and files onto Hees the Canvio Personal Cloud it will take Package name 7 26 2012 several minutes for the files to be organized cad time DEYO IOTA AM and available on the MUSIC VIDEOS Files processed 4 PHOTOS AND FILES window Location 169 254 95 76 Public gmi 23456 Inc MAX 7 26 2012 If you are uploading a large number of files the Canvio Personal Cloud may take up to a few hours before all the names of the files are displayed 16 Copyright 2012 Toshiba To Listen to Music 1 Click the MUSIC icon CN 4b 1 To listen to an entire album click ete the name from the Album list 2 To listen to
20. ervices Canvio Personal Cloud The Services window allows the administrator to configure the Web Server FTP Apple Network and SSH a Web Server HTTPAHTTPS FIP Apple Networ Web Server HTTP HTTPS Submit Web Server HTTP HTTPS Web Server HTTP HTTPS FTP Apple Network SSH General FTP Service T Enable Anonymous IE Enable Port Default 21 e j Range 8000 8999 Default 57344 58368 Custom Port Range Range 49152 65535 SSL TLS IT enable Passive Port Range FXP File Exchange Protocol I Enable Connection Total Connections Limit fe o No Limit fe o No Limit Speed Limit I Enable Connections Limit per Host Download Limit E KB s o No Limit FTP Storage ve b Server HTTPYHTTPS __ FTP Apple Network SSH L Apple Network Apple Network Service IV Enable Subenit Apple Network je at least 10 Characters long and contain at least number and at least letter If at a later date you forget st return here and set a new one by disabling and enabling ssh Submit SSH The Storage window allows the administrator to configure the disk volumes shares USB Disk and Quota Shares Copyright 2012 Toshiba USB Disk Dak Volume shares usanwk Quota Quota 31
21. f the backup file s folder s and or system s click Delete To Delete a Backup MAC Backup file s folder s 1 Te w Y Select Time Machine Select Enter Time Machine Scroll to view the backup list by TimeLine Select the file s folder s or system CANVIG EELE PERSONAL CLOUD DO YOU WANT TO COMPLETE PC BACKUP CREATE RESCUE MEDIA MANAGE BACKUPS CANVI PERSONAL CLOUD BACKUP IMAGE MANAGER The Canvio Cloud contains the following backup images backup date BETTA HIBA Mk TS SCSI Disk Device 2012 03 28 21 s5 6 09 a s7925042 1456 SCSI Disk Device 03 29 15 3 96 GB TOSHIBA MK1L002TS SCSI D evice 2012 03 29 17 58 5 96 GB 51925042 LASG SCSI Disk sae os 13 16 3 91 TOSHIBA MKLO02TS re Ee Devke HIBA MKSO56GSY vice 2012 05 16 1 18 06 6 68 GB 517925042 1ASG SCSI Disk sai Please select the images you want to delete Cancel Delete entire contents and system s can be deleted from the Backup List Select Delete to confirm the removal of the backup file s folder s and or system s Note A message will appear on the screen if the following is missing e backup location is missing e cache changed files e resume backup when backup location is connected Copyright 2012 Toshiba 23 Canvio Personal Cloud In the Settings window you can view the current information of and make changes to the Canvio Personal Cloud setup To View the Canvio Personal Cloud Infor
22. found on the Menu Bar or Dock Select the device oe amp D Select Backup Now Copyright 2012 Toshiba Optional Select Time Machine found under gt Systems Preferences Click Select Disk and find the Canvio Personal Cloud in the list of drives 21 Canvio Personal Cloud To select files and folders 1 Open up Time Machine click Option 2 Select the file s and folder s from the list to leave out from the backup procedure To perform a Backup while on battery power Check the box to prevent losing any important data or tasks when the battery life runs out To receive notification when an old backup is deleted Select Notify after old backups are deleted Note The oldest backups are deleted when the assigned storage space on the Canvio Personal Cloud becomes full To Allow Automatic Backups select ON To Stop Automatic Backups select OFF To Perform a Manual Backup Select Backup Now To Restore the System from the Backup PC If your PC hard drive stops functioning use the SystemSave to restore it 1 Replace the hard drive in your PC with a new blank hard drive following the manufacturer s instructions 2 Verify that the capacity of the new drive is large enough to hold all of the used capacity of the old hard drive The program will check for the available space on the replacement hard drive Place the rescue media CD or USB Drive into the corresponding slot of the PC Double check tha
23. he Canvio Home will automatically restart Copyright 2012 Toshiba 21 Canvio Personal Cloud PROGRAM VERSIONS To View the Prog ram Versions CG A NVI r PROGRAM VERSIONS 1 Click the Canvio Home icon iiaiai ER ses 20736 Canvio Link 401 28 2 Click SETTINGS System Backup 1 0 6 125 File Upload 2 0 3 35 3 Click PROGRAM VERSIONS Firmware 0001 1050 Media IO server 1 0 0 34 4 To exit click OK System Info 1 31 Advanced Operations The Advanced Operations feature allows advanced users to configure the Advanced options of Canvio Personal Cloud in more detailed ways that most users will not need We have included the basic functions that most users will need in the Canvio Home application Advanced Setup In the Advanced Setup feature additional options HIBA R are available to manage the device setup G CLOUD CANVIG CLOUD e System e Advanced e Network e Services e Storage e Access e Media e Log e Printers To Log into Advanced Options 1 From the SETTINGS window click ADVANCED 2 Enter the Username and Password 3 Click Login This will bring you into the Advanced window 28 Copyright 2012 Toshiba System The System window displays the system and hardware device information the current users logged into the device the current device setup and the email notification setup In the General Setup window you can make changes to the devi
24. he Canvio Personal Cloud or the power cable cord near a heat Prohibited SOUFCE Sa ee Doing so may result in fire or electric shock possibly resulting in serious injury 4 Copyright 2012 Toshiba Canvio Personal Cloud Do not disassemble analyze reverse engineer alter modify translate or copy the Canvio Personal Cloud or remove its cover These actions will void the product warranty and may cause a fire or electric shock possibly resulting in serious injury Prohibited Do not allow any liquids or metal objects such as screws staples or paper clips to enter the Canvio Personal Cloud Foreign objects may create a short circuit which may cause product damage and fire possibly resulting in serious injury Prohibited Do not use it in wet or outside conditions This may cause a fire or electric shock possibly resulting in serious injury Prohibited Do not plug the AC adaptor into a power source that does not correspond to the voltage current and the frequency specified on the regulatory label of the unit An overload on the socket and or AC adaptor may cause a fire or electric shock Prohibited possibly resulting in serious injury Do not pull on the power cable cord to remove a plug from a socket Always grasp the plug directly Pulling a power cable cord may cause fracture resulting in a fire or electric shock and Prohibited serious injury If the Product p
25. hen plug the other end into an AC power outlet You must use a PC equipped with a anoptical or CD Rom drive or an internet connection to download the installation software from the Toshiba Service and Support web site at http www toshibastorage com personalcloud b access to the network and internet connection The network connection must be on the same network router or switch that you are using to connect the Canvio Personal Cloud c one of the following operating systems must be installed o Microsoft Windows XP Service Pack 3 32 bit o Windows Vista 32 or 64 bit o Windows 7 32 or 64 bit Home Premium Professional Ultimate d one of the following web browsers must be installed o Microsoft Internet Explorer 7 or later o Mozilla Firefox 3 or later o Google Chrome 13 or later o Apple Safari 4 or later 11 Canvio Personal Cloud To Install the Canvio Personal Cloud Software 1 Insert the Installation software CD into the CD Rom Drive of the PC if Canvio Personal Cloud InstallShield Wizard xj The InstallShield Wizard will run automatically Welcome to the InstallShield Wizard for 2 If itdoes not double click on the CD icon to Canvio Personal Cloud open the contents Select the application named setup exe Then go to Step 6 The InstallShield R Wizard will install Canvio Personal Cloud on your computer To continue dick Next 3 If your PC does not have a CD
26. jor issue with your PC including a hard drive failure Therefore the first important step is to create the bootable rescue media prior to performing a system backup The complete system backup can be used to restore Windows programs system settings and files in case of a system malfunction or failure 18 Copyright 2012 Toshiba Canvio Personal Cloud To Create a Rescue Media 1 From the Canvio Home application click the CANVIG P AAE BACKUP icon PERSONAL CLOUD 2 Select CREATE RESCUE MEDIA DO YOU WANT TO COMPLETE PC BACKUP CREATE RESCUE MEDIA MANAGE BACKUPS 3 Select the removable device to use for your CANVIG Beseualin tees i PERSONAL CLOUD rescue media Choose which removable device to use for your rescue media Note You can use either a USB Flash Drive or USB Hard Drive or a Compact Disc E Recordable CD R 4 Click CONTINUE 5 Please wait while the bootable rescue media is CANVI y x created PERSONAL CLOUD ArcSoft SystemSave Burning a bootable disc please wait Burn Percent 0 Cancel 6 After the rescue media is created a RESCUE CANVI MEDIA CREATION REPORT window will PERSONAL CLOUD appear 7 To exit click OK RESCUE MEDIA CREATION REPORT Rescue Media Creation Success Note Itis important to keep the rescue Destination drive CDROM DVDROM media in a safe place Creation time 7 23 2012 2 04 00 PM Piease keep your Rescue Media in a safe place
27. k Router or Switch Failed 1 Verify that the router or switch cables are connected correctly 2 Verify that the power supply is plugged into a power outlet and to the router or switch 3 Reboot the Canvio Personal Cloud and the router switch LED lights are not lit Verify that the power supply is plugged into a power outlet and to the Canvio Personal Cloud Amber LED Light is On The Canvio Personal Cloud has less than 10 Capacity remaining for any additional digital media and files Please contact Toshiba at www toshiba com to purchase an additional Canvio Personal Cloud to add more storage space 38 Copyright 2012 Toshiba Canvio Personal Cloud Forgot Username and or Password To reset a username and password modify a username and password through the MANAGE USERS window Refer To Change a User s Password and Grant the User Administrator Rights To reset an administrator s username admin and password admin hold down the reset button for 2 seconds Refer to the Back View Unsupported Version of Android OS A message will appear if your device is not a compatible to find the Canvio Personal Cloud Cannot Open and Launch Music Video Photo or File 1 Reboot your PC tablet or smartphone 2 Verify that the Canvio Personal Cloud Software has been installed 3 Log back into the Canvio Home application 4 Select the music video photo or files icon to open and launch the digital me
28. k in Wait about a minute until the Canvio Personal Cloud comes to the ready state CONTINUE Copyright 2012 Toshiba Canvio Personal Cloud To Add a New User Click the ADD USER icon cANvigr ae Enter a USERNAME PERSONAL CLOUD tb123456 Enter a PASSWORD To confirm enter the same PASSWORD 5 To make a user an administrator of the device select the check box NEW USER PASSWORD A w YS CONFIRM PASSWORD These rights will allow a user to add or 4 ADMINISTRATOR change an area share and make changes to the Canvio Personal Cloud settings To confirm click SAVE A message will appear that a user has been successfully added To Change a User s Password and Grant the User Administrator Rights customer DC123456 1 Double click the name of the user from CANVI gre Id ADMINISTRATOR ee the MANAGE USERS list PERSONAL CLOUD MANAGE 2 A MODIFY USER window will appear Id CHANGE PASSWORD USERS B MODIFY USER list 3 To make a user an administrator of the qm 123456 device select the box Soci ne DERE SSatiars 4 To change a user s password enter MAX123456 and confirm a new PASSWORD for the CONFIRM NEW PASSWORD user 5 To confirm click SAVE DELETE 6 A message will appear to confirm the CANVIGP changes PERSONAL CLOUD 7 Toexit click CLOSE User settings updated Copyright 2012 Toshiba 25 Canvio Personal Cloud To Delete a User 1 Double click
29. mation 1 Click SETTINGS on the Canvio Home application The following information and features are displayed e adrop down menu with a list of Canvio Personal Cloud s on the network from which you can select e aswitch to ENABLE REMOTE ACCESS e a PIN that is required for remote access to the device e a switch to ENABLE HDD STANDBY e the CANVIO PERSONAL CLOUD POWER switch e the Canvio Home version e the ADD USER icon e the MANAGE USERS list e the ADD SHARE icon e MANAGE SHARES area list e the PROGRAM VERSIONS button e the ADVANCED button To Power On and Off i 24 When the switch is moved to power down the Canvio Personal Cloud Power a POWER DOWN WARNING message will appear To confirm click CONTINUE Settings CANVIR PERSONAL CLOUD NAME Canvio 67acelfe z ENABLE REMOTE ACCESS OFF ED ON PIN OjeMecS5K ieee ENABLE HDD STANDBY OFF E ON CANVIO CLOUD POWER OFF E ON Canvio Home v2 0 7 36 CANVIG PERSONAL CLOUD MANAGE USERS L S customer DC123456 gm123456 MAX123456 MANAGE SHARES customershare Example gt am123456 ESSER gmi23456_share PROGRAM VERSIONS ADVANCED POWER DOWN WARNING If you continue you or any other users will not be able to use your Canvio Personal Cloud until power is restored In order to bring it back to the running state please Unplug the power connector on the unit Plug it bac
30. not place the Canvio Personal Cloud near an object that generates a magnetic field such as a speaker or TV Do not wear magnetic bracelets while using the Canvio Personal Cloud Prohibited Exposure to magnetic fields may cause system failure malfunction or loss of data To protect against accidental data loss back up your data frequently on multiple Q types of storage media Toshiba does not warrant that the use or operation of the Canvio Personal Cloud will be error free nor does it warrant that any data stored on the Canvio Personal Cloud will Instructions remain accessible or uncorrupted Q Use only the accessories supplied by the manufacturer Failure to do so may result in a system failure loss of data or damage to the Canvio Personal Cloud Instructions 6 Copyright 2012 Toshiba Canvio Personal Cloud Regulatory Statements FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a
31. o Exit from Advanced Settings Click Logout to exit the Advanced window Copyright 2012 Toshiba 33 Canvio Personal Cloud Remote Access Features CANVI P penson CLOBG powered Dy Arcsolt lel The remote access feature allows a user to access f omena gt M any digital media or files shared on the Canvio _ Personal Cloud through a smartphone tablet or Fe PC from anywhere and at anytime if internet i pea access is available Note Itis important that the ENABLE REMOTE ACCESS switch is moved to the ON position Refer to To View the Canvio l Personal Cloud Information vines TOSHIBA A security feature has been designed into the device to encrypt all information to protect your information when it is sent over the network Each time a person who is on the user list Canvio Personal Cloud Login x accesses the device online the PIN the USERNAME and the PASSWORD are required PIN and verified Canvio 87acelfe 1 aa User Name e ___ Password ee Mobile Device Access It is important that you have a network connection and internet access before connecting to the Canvio Personal Cloud with your mobile device s e smartphones e tablets Smart TV It is important that the Smart TV has a network connection on the same network as the Canvio Personal Cloud and must support DLNA The Smart TV can stream music videos and games which are found on the Canvio Personal Cloud To view videos an
32. ory Statements Industry Canada Requirement Environmental Disposal Information RoHS Compatibility Copyright Statement Trademarks Disclaimer Hardware Features Front View Back View Canvio Personal Cloud To Set Up the Canvio Personal Cloud To Install the Canvio Personal Cloud Software Software Features Canvio Home Music Video Photo and Files System Backup Settings Canvio Personal Cloud Updates and Versions Advanced Operations Remote Access Features Mobile Device Access Service and Support Contact Specifications To Reset the Canvio Personal Cloud To Erase Data Solutions to Common Issues Copyright 2012 Toshiba Canvio Personal Cloud O DBDADANNNA N _ lt QQ aa No _h Ol S S N A SEN GO A Canvio Personal Cloud Safety Precautions This section lists important precautions which users of our product s and anyone else should observe in order to avoid injury and damage to property and to ensure safe and correct use of our products Please be sure that you understand the meanings of the labels and graphic symbols described below before you move on to the detailed descriptions of the precautions and comply with the precautions stated Explanation of Labels Indicates a hazardous Indicates a hazardous Indicates a potentially Indicates practices that situation which if not situation which if not hazardous situation may Cause property
33. particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Note For connection to a computer use only the cable type provided with or recommended for this product Use of any other cable types not approved by Toshiba will be the responsibility of the user and may void the user s authority to operate the equipment FCC Conditions This equipment has been tested and found to comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 949 583 3000 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conform a la norme NMB 003 du Canada Environmental Disposal
34. pe of access from the drop down menu DENY READ ONLY FULL ACCESS To delete a share select it from the list Then click DELETE To confirm the changes click SAVE To verify the changes click YES To exit click CLOSE CANVIQ PERSONAL CLOUD MODIFY SHARE customershare Download gm123456 Public Canvio Personal Cloud WM PUBLIC SHARE USER admin ACCESS guest timemachineuser gm123456 customer DC123456 MAX123456 Are you sure you want to save these permissions Ce e Canvio Personal Cloud Updates and Versions To Check on Available Updates 1 Click the Canvio Home icon 2 f a software update is available the blue light next to UPDATES will flash 3 To update the Canvio Personal Cloud software click UPDATES 4 You will be asked if you want to download and install the new updates It may take a long time to complete the update depending on the speed of your internet connection and the size of the update CANVIG PERSONAL CLOUD SOFTWARE UPDATE Make sure that you allow enough time for this process to complete Please wait while updates for your Canvio Personal Cloud are downloaded and installed This may take up to an hour depending on the size of the update and speed of your internet connection Please do not turn off your Canvio Personal Cloud during this time Searching for updates SO a 5 After the update has been installed t
35. play to show the advantages of the Canvio Personal Cloud and how to use it and take advantage of its many features 14 Copyright 2012 Toshiba Canvio Personal Cloud Software Features Canvio Home Once the installation has been CANVIQP PER completed the Canvio Home icon will PERSONAL CLOUD aS gm123456 appear on the desktop the Start menu eae and the taskbar Home icon 1 To access the music video photo Please enter username and kohi password to login ORI RIK and files on your Canvio Personal Cloud double click the Canvio The username and Home icon password may also be sensei tor id Iv REMEMBER USERNAME AND PASSWORD 2 Enter your USERNAME and NEEE PASSWORD at the login window CANCEL LOG IN 3 To have the program remember your login information so that you will not need to enter it again in the future select the box It is recommended that you only do this on your personal computer and NOT on any publicly accessible computers 4 Click LOGIN The Canvio Home application will appear From the Canvio Home application you can click one of the following icons CANVI To increase the application to ME PERSONAL CLOUD To reduce the application size TE and display only the icons To listen to music A To watch a video io E lt To view or access a photo ai z To upload files onto your device folders or your entire PC To perform a backup of your files m
36. roduces an odor overheats or smokes immediately turn off the Q device and disconnect the power cord from the outlet Failure to do so may result in fire damage to the Canvio Personal Cloud and or l personal injury including burns and electric shock Do not use the Canvio Personal Instructions Cloud again Please contact the store from which you purchased it Avoid extended contact between the Canvio Personal Cloud and or AC adaptor Q and your skin The Canvio Personal Cloud and the AC adaptor may become hot Avoid prolonged Instructions Contact to prevent skin irritation and or heat injury Always confirm that the power plug has been fully inserted into the socket to Q ensure a secure electrical connection An overload on the socket may cause a fire or electric shock possibly resulting in Instructions Serious injury Always make sure the Canvio Personal Cloud and AC adaptor have adequate ventilation and are protected from overheating when the AC adaptor is connected to a power outlet l Inadequate ventilation may cause the Canvio Personal Cloud and AC adaptor to Instructions overheat resulting in a fire or electric shock and serious injury If dust gets on the power plug connectors or connector base turn the power off Q and disconnect the power plug Then clean the connector and or connector base with a dry soft cloth Instructions Failure to do so may cause a fire or electric shock possibly resulting in
37. serious injury Copyright 2012 Toshiba Canvio Personal Cloud A CAUTION Do not place the Canvio Personal Cloud on a shaky table uneven tilted surface or other unstable location Canvio Personal Cloud may fall causing damage to the CPC or possibly injury Prohibited Do not use the Canvio Personal Cloud and the router during a thunderstorm If you see lightning or hear thunder immediately turn off the devices to which the Canvio Personal Cloud is connected including the router computer and peripherals and disconnect the power cord from the outlet Prohibited An electric surge caused by the lightning may result in a system failure loss of data or damage to the Canvio Personal Cloud 0 0 Do not expose it to high or low temperatures or sudden temperature changes This may cause condensation resulting in a system failure malfunction loss of data or pi damage to the Canvio Personal Cloud Prohibited Do not move drop or shake the Canvio Personal Cloud while it is operating This may cause a system failure malfunction loss of data or damage to the Canvio Personal Cloud Prohibited Do not clean the Canvio Personal Cloud or any accessories with any chemicals To clean the outside of the Canvio Personal Cloud or the accessories use a dry soft cloth a Use of chemicals may result in deterioration deformation or discoloration of those items Prohibited and the loss of data Do
38. t General New SSL Key C Upload Certificate File Update Submit Firmware Upgrade Certificate i s n Password Siremware Upgrade Certificate onSgur sti veed Setup 5 eocoanitand sti a tne at cena SAY Admin Password Firmware Upgrade Certificate Configuration Backup Restore Advanced Setup M Backup System Configuration Advanced HDD Setup Click Backup Current Configuration to download the system configuration file Backup Current Configuration I perform Filesystem Check at Next Boot Up T Perform Bad Block Scan at Next Boot Up Restore System Configuration Open a system configuration fle and click the button Restore to restore the configuration M HardDisk Standby Submit Restore passamaneria sect Advanced HDD Setup Configuration Backup Restore Network The Network window allows the administrator to configure the Local Area Network LAN the Microsoft Networking Workgroup and the Dynamic Domain Name System DNS LAN Workgroup Oynai DNS r IP Address MAC address E8 9D 87 AC E1 FE Dynamic ONS Network obtain iP address atomaticaby e M Enshi m DNS Server Address mA t inform 5 Fo DNS server address automa i N ert J ve Subenit rds LAN fiji vequired fel Note Ns he be Subenit mibery Submit Workgroup Microsoft Networking 30 Copyright 2012 Toshiba S
39. t Print Ido not accept the terms in the license agreement InstallShield Lestat cones i Canvio Personal Cloud InstallShield Wizard 8 It will take several minutes to complete the Installing Canvio Personal Cloud nstal lati on The program features you selected are being installed 9 After the installation is complete click Next gt 7 Sas Ce ah a a This may take several minutes Status EE InstallShield 12 Copyright 2012 Toshiba 10 When the installation is successful a message will appear 11 To exit the InstallShield Wizard and to continue click Finish Your PC will search the network to find the Canvio Personal Cloud Once the device is found the name of the Canvio Personal Cloud will appear 1 Click NEXT If there is only one Canvio Personal Cloud on your network then this step will happen automatically 2 If your PC cannot find the Canvio Personal Cloud on the network the following message will appear 3 To resolve the issue and proceed with configuring the device click EXIT and follow the instructions on the window Copyright 2012 Toshiba Canvio Personal Cloud T Canvio Personal Cloud InstallShield Wizard x InstallShield Wizard Completed The InstallShield Wizard has successfully installed Canvio Personal Cloud Click Finish to exit the wizard Back Gancel HNN WAL PERSONAL CLOUD SEARCHING FOUND 2 CAN
40. t the system is plugged into the same network as the Canvio Personal Cloud to which the system was backed up Turn on the system power and allow the system to boot using the rescue media The PC will find the saved backup image on the Canvio Personal Cloud Note lf there is more than one saved system image choose the correct image from the list 7 Before the system image is downloaded to the PC the program will check for the available space on the replacement hard drive 8 After the available space has been verified the download process will begin The reinstalling may take up to several hours To Restore a Backup MAC Select Time Machine Select Enter Time Machine scroll to view the Backup List by TimeLine Select the File s Folder s or System Select Restore oS Oe Ye NY SS Choose one of the following actions Keep Original Keep Both or Replace 22 Copyright 2012 Toshiba Canvio Personal Cloud Note Regardless of the contents on the hard drive and how it is partitioned the backup and restore feature will copy and produce the same format as the existing hard drive To Delete a Backup PC Backup file s folder s its entire contents and system s can be deleted from the Backup Image Manager List 1 2 3 Click the BACKUP icon Select MANAGE BACKUPS Click CONTINUE Select the backup image from the BACKUP IMAGE MANAGER list which you would like to delete To confirm the removal o
41. work router or switch Kensington lock slot This slot can be used with any Kensington compatible lock to secure the Canvio Personal Cloud 12V DC This can only be used with the Toshiba approved and supplied power adapter Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire electric shock or serious injury Toshiba does not assume any liability for any damage caused by the use of an incompatible adapter 10 Copyright 2012 Toshiba Canvio Personal Cloud Canvio Personal Cloud The Canvio Personal Cloud package contains Copyright 2012 Toshiba Canvio Personal Cloud device AC adapter Ethernet cable Installation software CD Quick Start Guide Note The User Manual can also be found on the Toshiba Service and Support Site at http www toshibastorage com personalcloud on the installation software CD or in the Canvio Personal Cloud s Public folder To Set Up the Canvio Personal Cloud One end of the ethernet cable is plugged into the Canvio Personal Cloud Refer to the Back of the Canvio Personal Cloud The other end of the ethernet cable is plugged into the network router or switch which is not included in the package on your network The AC adapter is plugged into the Canvio Personal Cloud Refer to the Back of the Canvio Personal Cloud T
42. ze 179 MB of 63 7 GB Speed 9 33 MB s Remaining Time Calculating Elapsed Time l 00 00 17 Copyright 2012 Toshiba 6 When the backup process is completed a PC BACKUP REPORT will appear 7 To stop the backup click Cancel on the Backup Progress window 8 Amessage will appear This will cancel the current backup Continue 9 To completely cancel the process click Yes 10 APC BACKUP REPORT window will appear 11 To exit click OK To Perform a System Backup Mac Canvio Personal Cloud CANVIQ PERSONAL CLOUD PC BACKUP REPORT PC Backup Success Package name ST640LMO 00 HM641JI SATA Disk Device Location 169 254 95 76 Public ArcSoft SystemSave Start time 7 23 2012 10 21 33 AM Endtime 7 23 2012 1 40 36 PM CANVIR PERSONAL CLOUD PC BACKUP REPORT PC Backup Canceled Package name Volume0 Location 10 2 201 73 Public ArcSoft SystemSave Start time 5 11 2012 1 52 06 PM Endtime 5 11 2012 1 53 24 PM Mac notebooks and desktop computers Mac OS X use Apple Time Machine to perform hourly backups for the 24 hours daily backups for the past month and weekly backups for all previous months Note The oldest backups are deleted when your disk becomes full Verify that the Mac is connected to the same local area share network LAN as the Canvio Personal Cloud and that the device is visible in the Chooser 1 Open Time Machine by clicking the icon
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