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        Concord Hybrid - Chubb Edwards
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1.    Freeze alarms      Tamper   Freeze troubles    Restorals   No activity alarm    Phone test   Fire panic     Receiver failure   Police panic     Receiver jam   Auxiliary panic     Touchpad tamper    Duress alarm      Bus failures    Low Level Reports   which includes the following reports     Bypass sensors   AC power fail      Low battery   CPU low battery     Supervisory   Auto phone test     Trouble   CPU back in service    Phone test   Phone Failure     Supervisory   Event buffer full      Touchpad low battery    Opening and Closing reports  e Reports generated by the Latchkey feature    e Reports generated by the Notify by Exception  feature    Pager M essages   When an event is reported on the pager  the pager  includes the following information    e Event code     Sensor or user number  depending on event    e Last four digits of the account number    Table 1  Pager M essages                               Event Code System Event   fil System has been disarmed   a System has been armed to  Level 2  STAY   J33 System has been armed to  Level 3  AWAY    18 System trouble has been fixed   115 System alarm condition has been  cancelled   555 System phone test   Aaa System has a trouble condition   999 System is in alarm condition                Streamlining the Page Report    You can choose to have the four account number  digits reported with every page  or to exclude them   Each partition has its own account number  so see   ing the digits is useful if multiple partitio
2.   Alphanumeric touchpads are  mounted on a wall and commu   nicate by displaying text on a  two line display        LED touchpads are mounted on  a wall and communicate by  lighting specific LEDs and LED  light patterns on the touchpad        Wireless Handheld Touchpad    This touchpad is wireless and  can be carried from room to  room  Users can even arm the  system from outside the home  or business        Keychain Touchpads    Keychain touchpads are handy for  simple arming and disarming func   tions  They are wireless and can  be carried off site in a purse or  pocket        The installer can program specific  buttons or button combinations to operate a gate or  garage door  or to send a Police or Auxiliary panic  alarm        Touchtone Phones    Your system can be set up to allow  d system operation from a Touchtone     phone on or off site  This includes  arming and disarming  plus system  features such as checking the system  status and turning on and off lights     Panic Buttons    Panic button touchpads are dedi   cated to sending only one signal     usually a Police or Auxiliary panic  alarm  These touchpads are wireless  and usually kept near the user        Beeps   How Your System Talks to You    Touchpads and interior sirens produce a variety of  operating beeps to inform you of different system  states and operations     Key Beeps    A Key beep is the tone you hear when you press a   button on an alphanumeric  LED  or handheld wire   less touchpad  The sound con
3.   See    Advanced Light Control    on page 22 for  information on attaching time schedules for light  control     See    Latchkey Paging    on page 24 for information  on attaching time schedules to Latchkey Paging   and     See    Notify by Exception    on page 26 for infor   mation on attaching time schedules to Notify by  Exception     Time Schedules and Partitions    Once a schedule is attached to a feature event in  one partition  that schedule becomes unavailable to  the other partition  This prevents the situation  where one partition changes a time schedule that  inadvertently affects both partitions     SECTION 12   ADVANCED LIGHT CONTROL    You can control system lights from  any touchpad  as discussed in    Basic  Light Control    on page 11     There are other lighting options that  you or your installer can set up   including          Turning lights on and off according to a time  schedule    e Turning lights on after system arming for the dura   tion of the Exit Delay      Turning lights on for the duration of the Entry  Delay so you have enough light to see your way  to the touchpad to disarm the system       Flashing lights on and off upon successful arming  and disarming     Controlling Lights By Time Schedule    Lights can be turned on according to time sched   ules  If you need assistance setting up a time sched   ule that fits your lighting needs  see    Creating Time  Schedules    on page 21     To schedule lights    1  Atan alphanumeric touchpad  enter  
4.   controlling the system while using the  phone 32  disengaging from system to conduct  other phone operations 32  sending a Police alarm 31  remote  accessing the system 30  Phone Failure Reports 20  Phone Failure Trouble 36  Phone Interface and Voice M odule 33  phone test 34  Phone Test Reports 20  police alarm ii  Police panic alarm  activating from a keychain touchpad 13  activating from an alphanumeric or LED  touchpad 13  lighting during 13  sending from a Touchtone phone 31  sound 13  Police Panic Reports 20  preventing accidental alarms 6  Protest beeps 5    Q    Quick Arming feature 9    R   Rate of Rise H eat Detector 33  Receiver Failure Reports 20  Receiver Jam Reports 20  Regular User codes 15  remote phone access 13  31  resetting smoke detectors 13  Restoral Reports 20  Ring Hang Ring method 30    S    scheduled light control 11  Sensor Alarm Reports 20  Sensor test beeps 5  sensor test  conducting a 32  sensors  bypassing directly 10  bypassing indirectly 11  setting the system time and date 16  shock sensor 33  Short System Status 12  Silent Arming 29  arming always silent 16  silent on demand 16  siren time out 14  sirens  wireless 17  smoke detectors  resetting 13  testing 33  speaker volume 29  Status beeps 5  17  status  checking the system 12  streamlining pager reports 20  Supervised Wireless Siren  adjusting the volume 17  testing 34  Supervisory Reports 20  System Level 28  System M aster Code 14  15  System Status 12  system tamper prevention 15  Sy
5.   designated user  within the assigned  time schedule  sends  an O pening page        If Latchkey disarm                     Latchkey page sent     Latchkey Opening Schedule  3 00 5 00     gt  a CH  gt     System armed System disarmed                Based on Latchkey M odifier  6  Only        1  Arm the system   then enter  6     2  Disarming the  system by a Latch   key designated  user sends an  O pening page   regardless of  assigned time schedule     After arming the  system  enter  6                              Disarming the system  at any time sends a  Latchkey page        No Latchkey Opening  schedule is necessary    G  E w       System armed             System disarmed       Advanced Latchkey O pening    If your system is set up for Advanced Latchkey use   there is one way to send a Latchkey O pening page     1  Assign the Latchkey  O pening feature a  time schedule    This needs to be i  done only once     2  Arm the system   then enter  6     3  Disarming the  system by a Latch   key designated user  within the assigned  time schedule  sends  an O pening page      gt  Q  E    System armed       After arming the  system  enter  6                              Latchkey disarm occurs  within time schedule              Latchkey page sent        Latchkey Opening Schedule  3 00 5 00    Qg       System disarmed                   In Advanced Latchkey use  paging is available only  during the time schedule s  that you assign to it     Latchkey Closing    Latchkey Closing can
6.  24   the system will send a  No Activity report to the Central Station     O No  My system setup does not include this  feature     Resetting the Smoke Detector    To reset the smoke detectors     O Itis reset automatically   O Press the reset switch     System Information       System Information Code       Factory code       System number          System level                APPENDIX B   PLANNING FOR EMERGENCIES    Develop plans for a variety of emergency situations     Periodically discuss and rehearse emergency plans  that include the following     e Understand how to use your security system       Know the normal state of doors and windows   open  closed  or locked       Use a different escape route if closed doors feel  hot to the touch       Emphasize that everyone should escape as  quickly as possible  Do not stop to gather any  belongings    e Crawl and hold your breath as much as possible  to help reduce smoke inhalation during your  escape        F  Bedroom                                                Meet at a designated outdoor location     Emphasize that no one should return to the pre   mises if there is a fire   e Notify fire department from a neighbor s phone   WARNING  If you arrive at the premises and hear  sirens  do not attempt to enter the    building  Call for emergency assis   tance from a neighbor s phone     Floor Plan Example    The figure below is an example of a multilevel floor  plan  Use this example as a guide and draw your  floor plan on th
7.  26    Assigning a Time Schedule  to Exception O pening and Closing    The No Activity Feature  Using the Panel Download Feature  System Information    Using a Partitioned System  Global Settings  PartitionSpecific Settings    Jumping Partitions  Arming and Disarming the O ther Partition  Programming the O ther Partition    26    28    28    28    29  29  29    29  29  29    Using a Touchtone Phone to O perate Your    System  Phone Command Prefix    Accessing the System from O ff site  How the Panel Answers the Phone  Codes with Remote Access Capability    Touchtone Phone System O peration  Sending a Police Panic Alarm  Using the Voice Chime Feature    Testing the System  Automatic Test Features    M anual Tests  Sensor Test  Phone Communication Test    Troubleshooting    Appendix A  User Sheets    Appendix B   Planning for Emergencies    Appendix C   Shortcuts to User Programming    30  30    30  30  30    31  31  31    32    32    32  32  34    35    39    45    49       SECTION 1   GETTING TO KNOW YOUR  SECURITY SYSTEM    This security system is designed to protect your  family and property  whether you are on the  premises or away     This manual describes how to operate your system   It describes basic arming and disarming commands  as well programming instructions for system fea   tures     The dealer or installer may have already discussed  with you many details concerning your system   Specific setup information is included in the User  Sheets  found in Appendix A    
8.  A  or 2     A  or 2          EE  EI Bel    ES       Time Schedule 3       Start Time   Stop Time     Mon   through  Sun        2  0  3  0       MOO            BIBIE      MOOG            BIBIE      C  or  2             2  0  3  8       C  or  2          EE Ee     ES          2  Enter a programming command sequence     Time Schedule 5    Time Schedule 7    Time Schedule 9    Time Schedule 11    Time Schedule 13    Start Time   Stop Time     Mon   through  Sun     Start Time   Stop Time     Mon   through  Sun     Start Time   Stop Time     Mon   through  Sun     Start Time   Stop Time     Mon   through  Sun     Start Time   Stop Time     Mon   through  Sun     EK    BoBo     e    oB    EK    BBB      EK    BOBB       EK    Bozo     I   21101710    e   2110171       EK    2   0   7118       EK     2  0  9  0     EK    oR    EK    oR      EK     2   0  9  8       e    Bo    e   BA    I   RIT       e   RITES       e    IBO    I   BIBE    I   BOBE      e    BIBS       TMT    TMT    O or B       O or B       MMM    MMT    or B       or B       MAF     MMA     E  or B       O or B       MMT    MMMM    0 or 2       O or B       MTT     TMM     0 or 2       0 or 2       EE 4     ES    EE    A    EE Ee     ES    EE Ee     ES       EE Ee     ES        gt     2  Enter a programming command sequence     Time Schedule 14 Start Time        2111114110       Stop Time  P    BIHAC      Mon  e   BA   O or L2       through  Sun  P   2101114118     1  or  2       EE Ee     ES    Latchkey O pening 
9.  Arm system   F1    Directly        F       C  O   DLE    Sensor Number                                  Arm silently F4    5     2    CI OIDITET or  E    5     8    EE    Turn all lights       0     0    on off   Turn specific FA    0    Light number   lights on off   Cancel an acci         1     C O  DIE    dental alarm   Check the E         system status   Turn Chime  E      on off       Turn Energy  Saver on off    H    7   12        Disable local  phone access    F1    7   1        Check alarm  memory          F1    7    6              Sending a Police Panic Alarm    Your system can be set up so that you can send a  Police panic alarm from a Touchtone phone  If your  system is set up to send a Police panic alarm       Use the  F   regardless of your phone command  key      Do not wait more than two seconds between key   presses  Continue pressing     even if you hear  the system voice interrupt with a system status    e Police panic alarms can be activated from a  Touchtone phone on the premises only  The  alarm cannot be activated from a phone off site     Using the Voice Chime Feature    If the installer wired speakers to the Phone Interface  and Voice module outputs  you can program your  system to speak the programmed sensor text when   ever Someone opens a protected door or window     To enable Voice Chime        See Appendix C     User Programming from an  LED Touchpad or a Touchtone Phone                 What if someone calls  while I   m operating the panel     I
10.  C LO  DILE  or  5     8     CIOIDITET   then  bypass a sensor    still hear the Exit Delay beeps   Shouldn t they be silent        A  You need to press  S  once more to silence the  Exit Delay beeps after bypassing the sensor     Touchpad Issues    Q  On my LED touchpad  the left 4 sensor LEDs  and the right 4 sensor LEDs take turns blinking     A  The LED touchpad is in the User Programming  mode  Press       7     to get out of User Pro   gramming     Phone Issues    Q  How do I disable my system long enough to  retrieve messages from work or to do banking over  the phone     A  You can temporarily disengage the security sys     tem from local phone control by entering    7     8   The system responds by returning a  dial tone     Siren Issues    Q  When testing my wireless siren  unplugging it  does not cause any test results     A  The test procedure described in    Testing the  System    on page 32  applies only if the siren is  supervised  If the system does not acknowledge the  sensor test with two beeps  or the alphanumeric  touchpad does not display    SENSOR nn OK     your  wireless siren may be unsupervised  Check the  User Sheets in Appendix A or ask your installer     Lighting Issues    Q  My lights don   t come on automatically as  they ve been programmed to do     A  Try the following     Does the lamp have a working bulb     Is the lamp plugged in at a working outlet that is  not controlled by a light switch     Is the lamp plugged in to a lamp module     M a
11.  Demand     To enable Silent Arming   1  Enter User Programming by pressing   9    System or Partition M aster  C  0  D  E    2  Alphanumeric touchpads   e Press  B  until the touchpad displays     OPTIONS     then press H   e Press  B  until the touchpad displays     SILENT ARMING OFF     for example   LED touchpads        Press E    4    0        3  Enter to turn the feature on   preventing system status beeps  while arming  or  enter to  turn the feature off  allowing system arming  beeps from touchpads and speakers    4  Press I to secure your choice    5  Press              to exit User Program   ming     Using the Chime Feature    Turning on the Chime feature is like having bells on  every protected door and window     The Chime feature works only in Level 1   0 FF   Whenever anyone enters or exits a protected door   sirens and speakers emit 2 beeps that let you know  someone has entered or exited the premises     To turn Chime on off       From any touchpad  press  7   0   While the Chime feature is on  the display on  alphanumeric touchpads includes      CHIMEISON           Adjusting the Volume of the Wireless Siren     Not investigated by UL  Your system  may include a wireless siren that may be  supervised or unsupervised     The system can supervise the state of the  siren to make sure that it is plugged into  the outlet     In addition to Police  Fire  and Auxiliary alarms  the  wireless siren will sound trouble beeps in the event  of a trouble condition anywhere 
12.  E     7       The figure below illustrates the User Programming  menu  which you might find useful as you navigat   ing through the menu  Shortcut numbers appear    for each item     To enter the Programming Menu  press   9    System Master or Partition Master Code                                                                                                                                                                                                                         B z B B  User Codes LA mmek LA Set Up Schedules LA Attach Schedules to Events  4 Au A 2 Aa    y Ax   Y A   y Ax   y Ax  q Partition q System 4    lt   Regular Z  lt  Time Schedule 00  gt  Schedule 15 Latchkey D Latchkey  gt    lt    Master P 2 Master 0 n 15 00 Opening a 07 Closing Py   V Ax  V Ax Ai Ax BY Aa  V A  schedules  V Ax  V Ax A  Ax  ne 01 14  User 00 Partition System _ Start Time Start Time Schedule 00 Schedule 00  00 oo Code oo Master 1 0 0 oo On Off 00 On Off  By Aa By Aa By Aa  Y Ax  y Ax  Partition Code This appears if  User 01 of current partition the System Stop Time Stop Time Schedule 01 Schedule 01  01 Master code was 1 1    o1 On Off o1 On Off  used to enter              B A B A      A User Programming y y   Yy 4 y  BY A Monday Monday Schedule 02 Schedule 02  ff ff  Codes 02   53 2 Ong i 2 ONO z 02 OnOff o2 On Off  BY A BY E   v Ax   V Ax  User 54 Tuesday Tuesday Schedules Schedules  54 3 On Off 3 On Off 03 14 03 14            BY 2 BY A BY A   Schedule 15 Schedule 15  User 55 Wednesd
13.  OFF    enironmental sensors s a  Intrusion detection off     continue to report r  p Smoke  heat  and enironmental    alarms in all l  vels         sensors remain active     Arming Level 1   O FF    Use arming Level 1 when the system is not being  used for intrusion detection  For example  on an  active Saturday morning   kids playing inside and  out  someone working in the garage  various house  projects going on     Even though Arming Level 1 disarms the system   your system continues to monitor fire  smoke  and  panic alarms     Here are some other situations in which you   d set  the system to Level 1   O FF     Upon entering the armed premises  When enter   ing the armed premises through a designated delay  door  the entry delay time begins  Sirens beep to  remind you to disarm the system     Before opening a door or window while inside or  outside the armed premises  When you wake up  in the morning and want to get your newspaper   you must disarm the system before opening the  door to prevent an accidental alarm     To stop sirens and cancel an alarm  When an  alarm condition occurs disarming the system turns  off any sirens     To disarm to Level 1   O FF using a touchpad     1  Press      O FF at any touchpad      Alphanumeric touchpads display      ENTER CO DE          On LED touchpads  Enter Code blinks   2  Enter your access code      Alphanumeric touchpads display   date and time  or programmed text     On LED touchpads  Enter Code stops blink   ing   3  The sys
14.  Overview    Your security system is comprised of different com   ponents  Each component plays a special role in  the system s operation     The panel is at the heart of your  system  It stores the intelli   gence to monitor all the sensors  and devices in the system  The  panel is the piece of equipment  that initiates a call to the central  station in an alarm situation   The panel s circuitry is enclosed in a steel cabinet  and is installed out of the way of household or  workplace traffic           A sensor is activated  The sensor immediately    alerts the panel        Touchpads allow you to  communicate with your panel   You ll use a touchpad to arm   disarm  and program your  system     Door and window sensors pro   tect the perimeter of your home  by alerting the panel when a  door or window is opened     Motion detectors in hallways or  individual rooms detect a per   son moving across the field of  detection     Smoke and heat detectors  remain alert for the presence of  fire 24 hours a day    O ther environmental sensors  detect freezing temperatures or  carbon monoxide     Your system may contain a  Phone Interface and Voice  Module that allows you to use  a Touchtone phone located on   or off site as a touchpad  The  module also makes it possible  to get voice feedback from  speakers  guiding and informing  with spoken prompts and sys   tem status reports           Koran my    gt   gt    UL    The panel activates sirens and  lights  If the system is monitored   
15.  a strip mall   or residential duplex  where two stores or house   holds could share one system     Global Settings    Global system settings affect both partitions  M ost  are set by the installer  Global settings that are pro   grammed by the user include     e The time and date   e The System M aster code     Partition Specific Settings    Partition specific settings affect only one partition   User programmable  partition specific settings  include       Partition M aster codes   1 per partition for a total of 2        A pool of 60 Regular User codes for use by one  or the other partition   Partition 1 Regular User  codes   Partition 2 Regular User   60 Regular  User codes          pool of 16 time schedules available to one or  the other partition   Partition 1 time schedules    Partition 2 times schedules   16 time schedules       9 Advanced Light Control setups available  to each partition     e The Latchkey feature   e The Notify by Exception feature   e The Silent Arming option     Speaker volume settings     The Energy Saver feature and its high and   low setpoints   To program any of these features for another parti   tion  you must enter the User Programming menu  from a touchpad in that partition  or jump into that  partition  then enter the User Programming menu     Jumping Partitions    Note If your system uses just one partition   skip this section     An alternative to jumping partitions is to arm  dis   arm  or program from a hardwire touchpad belong   ing to
16.  and Trouble M essages    When your system detects a problem  it lets you  know by sounding trouble beeps from system    touchpads and sirens  and by displaying trouble sig     nals as messages on alphanumeric touchpads or  flashing lights on LED touchpads     Trouble beeps are a series of five short beeps once  a minute     Table 4 lists the causes of trouble beeps  the visual  display you can expect to see  and possible solu   tions for the trouble condition     Silencing Trouble Beeps    If possible  correct the situation which is causing the  trouble beeps  If this is not possible  call for service   If the problem is not corrected  trouble beeps and  messages start again 4 to 10 hours later     To stop trouble beeps        Perform a system status check by pressing the  STATUS button on a touchpad    e     if the system is equipped with a Phone Inter   face and Voice module  gain phone access  and press  4      or      change the arming level    The following table describes the conditions under  which trouble beeps occur and when they begin    These sounds are heard from interior sirens and  touchpads if available      Table 4  Causes of Trouble Beeps       Touchpad Feedback After  Pressing    Key    Trouble Condition          Alphanumeric touchpads display      AC POWER FAILU RE       On LED touchpads   Trouble LED flashes       The panel power transformer may be unplugged or there may  be an AC power outage  If the transformer is plugged in   check the circuit breaker 
17.  and windows  that are to remain open  Close all others   2  Arm your system to the desired level   The touchpad will emit protest beeps  because of the open sensor s    3  At any touchpad   Enter BYPASS      Alphanumeric touchpads display      SEN SOR 01 BYPASSED     for example     e On LED touchpads  the Bypass LED  lights up     4  The system sounds arming level beeps to indi     cate that the system is armed and open sen   sors have been successfully bypassed     Disarming the system will undo the bypassing   When you arm the system again  those sensors will  arm     To bypass sensors indirectly using a keychain  touchpad     e Press the Lock button once to arm the system  and again to bypass open sensors     0 0    Was the Bypass Successful     To confirm that a sensor was bypassed successfully  press the STATUS button on the touchpad       On alphanumeric touchpads  a list of bypassed  sensors is displayed      On LED touchpads  the LEDs of those bypassed  sensors flash for 2 or 3 seconds along with the  Bypass LED        STAY AWAY 1 3 4  5 6 7 8   ALARM   Check  Both Flashing Status    Bypass Trouble    Enter Code Power  NO DELAY       Basic Light Control    There are two kinds of light control    e Basic light control  offering instant light control at  any touchpad  and     Advanced light control  in which lights turn on  and off automatically according to specific situa   tions  See    Advanced Light Control    on page 22   To turn all lights on or off        From 
18.  any time  regardless of the current  arming level  1   O FF  2   STAY  or 3 AWAY     This system is designed to inform a central monitor   ing station of the nature of the emergency so the  correct personnel can be dispatched immediately     Each type of panic alarm sounds and reacts differ   ently when activated        Type of Alarm   Alarm Sound       Repeating series of three beeps    YW Fire       Continuous tone    a Police       Rapid beeps    k Auxiliary                Y Fire Panic    The Fire panic alarm sounds from all interior and  exterior sirens  On monitored systems  the central  monitoring station responds by calling the fire  department     To activate a Fire panic alarm from a touchpad     e Press and hold both YW Fire buttons for  2 seconds     Lighting During a Fire Panic Alarm    If your system is equipped with system lighting  all  system lights will turn on and remain on during a  Fire panic alarm     Resetting Smoke Detectors    Hardwired and wireless smoke detectors used with  this system automatically reset themselves     To reset a smoke alarm   e Disarm the system   The smoke detector will reset once all the  smoke has cleared   In some cases  the installer may have installed a  smoke sensor reset switch which you ll need to  press     1  Disarm the system    2  The light on the smoke detector remains lit  until the smoke clears    3  Disarm system again to reset hardwired  detectors        Police Panic Alarm    The Police panic alarm sounds from al
19.  be used alone  or in addition  to Latchkey O pening        1  Assign the Latchkey  Closing feature a  time schedule    2  The system is  disarmed    3  Arming the system  by a Latchkey desig   nated user within  the assigned time   schedule sends a Closing page     If Latchkey arming  occurs within  time schedule              Latchkey page sent        Latchkey Closing Schedule  6 00 8 00    lek 222 or 333  gt     System armed             System disarmed          An LED touchpad or Touchtone phone can be  used to set up Latchkey paging  but an alpha   numeric touchpad works much better because  of its extensive feedback  See Appendix C for  LED and phone programming instructions              Assigning a Time Schedule  to Latchkey Paging    Follow these steps to attach a time schedule to  Latchkey O pening or Latchkey Closing  If you need  assistance setting up a time schedule that fits your  needs  see Section 10     Scheduling Latchkey O pening and or Closing   1  Atan alphanumeric touchpad  enter  User Programming by pressing   9    System or Partition M aster  C  0  D  E    2  Press LB  until the touchpad displays     ATTACH SCHEDULES TO EVENTS      then press F   3  To schedule   e Latchkey O pening  press    when the  touchpad displays    LATCHKEY O PENING        e Or  press  B  until the touchpad displays     LATCHKEY CLOSING     then press FI    If you want a page to be sent every time  Latchkey designated users codes arm or dis   arm the system  apply the same time sc
20.  central station three  times before indicating Phone Failure Trouble  then makes five  more reporting attempts   1  Make sure the panel is connected to the special phone  jack installed by your security dealer   2  Disconnect the panel from the special phone jack and  check phones for dial tone   If you hear a dial tone  call your security dealer for ser   vice   If you don   t hear dial from any phones  telephone ser   vice in your area may be out     There is a receiver failure or receiver interference problem   Call your security dealer for service     There is a system memory failure  Call your security dealer for  service     dealer is required to determine the cause of  the trouble condition     occurs  no sensor number LEDs flash when  STATU S is pressed   a service call from your          Arming Issues    Q  I can t arm my system     A  Try the following     e If arming to Level 2 or Level 3  make sure all mon     itored perimeter doors and windows are closed       Press    for a system status and for clues to the  problem     e Call the installer     Q    cannot bypass a sensor  my alphanumeric  touchpad displays    INVALID    and my LED touchpad  sounds a long beep     A  Try the following     e You may be trying to bypass a 24 hour sensor    than cannot be bypassed  such as a smoke detec     tor  These sensors cannot be bypassed       The sensor you re trying to bypass may not be  active in the current partition     Q  When I arm my system silently     B     2    
21.  in accordance with the instruc   tions  may cause harmful interference to radio communications  However  there is no guarantee that interference will not occur  in a particular installation  If this equipment does cause harmful interference to radio or television reception  which can be  determined by turning the equipment off and on  the user is encouraged to try to correct the interference by one or more of the  following measures     e Install a quality radio or television outdoor antenna if the indoor antenna is not adequate    e Reorient or relocate the panel    e Move the panel away from the affected equipment    e Move the panel away from any wire runs to the affected equipment    e Connect the affected equipment and the panel to separate outlets  on different branch circuits    e Consult the dealer or an experienced radio TV technician for help      Send for the FCC booklet How to Identify and Resolve Radio TV Interference Problems  available from the U S  Government  Printing Office  Washington  D C  20402  Stock Number  004 000 00345 4    Changes or modifications not expressly approved by Interactive Technologies  Inc  can void the user s authority to operate the   equipment     This equipment complies with part 68 of the FCC rules  On the FCC label affixed to this equipment is the FCC Registration  Number and Ringer Equivalence Number  REN  for this equipment  If requested  provide this information to your telephone  company     The REN is used to calculate the ma
22.  sound beeps according to the  current arming level   Alphanumeric touchpads display the status  information  for example     SENSOR O2  OPEN      On LED touchpads  if any sensor is in trouble   the Trouble and the corresponding sensor  LED flash at the same time  If Trouble is on   but no sensor number is lit  try troubleshoot   ing the problem before calling the installer     If an alarm or system trouble condition has recently  occurred  it will be displayed on an alphanumeric  touchpad the first time you perform a Short or Full  Status check  Performing a system status check a  second time will display the system status including  any trouble conditions     If any alarm or system trouble is active  it will show  up in every status check until the system is dis   armed     Full System Status    A Full Status combines the Short Status information  with added details about specific system features     To get a Full System Status     e Press      l     Interior sirens sound beeps according to the  current arming level  Alphanumeric touch   pads display the status information  for exam   ple     SENSO R 03 BYPASSED        SYSTEM  BATTERY IS OK        AC POWER IS OK        TEM    PERATURE 72 DEGREES       Note There isno Full System Status available from   an LED touchpad        SECTION 5   PANIC ALARMS    Panic alarms are easily activated from any touchpad  to quickly alert the central monitoring station to a  Fire  Police  or Auxiliary emergency  A panic alarm  can be sent at
23.  the other partition     The ability to jump to another partition is an  attribute assigned to each code by the installer  By  default  the System M aster is the only code that can    jump partitions  Refer to the User Sheets in Appen   dix A to see if any other access codes have the abil     ity to jump partitions     To jump partitions    1  From any hardwired touchpad  press   8     C LO  D LE     6     Alphanumeric touchpads display      ENTER PARTITION       2  Press if you want to change to Partition 1  or if you want to change to Partition 2   The touchpad sounds one short beep if the  jump was successful  O ne long beep means  the jump was not successful    Alphanumeric touchpads display the text in  the newly entered partition    3  Proceed to arm  disarm  or program as  needed  The partition assignment reverts  back if no keys are entered for 10 seconds        Arming and Disarming the O ther Partition    Once in the other partition  you need to use a code  that is valid in that partition to arm  disarm or pro   gram that partition     Programming the O ther Partition    Only one partition can be programmed at a time   When one partition is using the programming  menu  touchpads in the other partition are locked    out from any programming activity  Arming and dis     arming can continue  however     Some partition specific settings share resources   such as access codes and time schedules  For  example  if Partition 1 uses Regular User numbers  00 through 20  Partit
24.  until the touchpad displays     TOUCHPAD BRIGHTNESS 2      for example   On LED touchpads   e Press E     4     2      3  Enter a setting  between  0  and  3      3  is the brightest setting    4  Press FI to secure your choice   5  Press              to exit User Program   ming   After dimming the display  pressing any button  momentarily returns the display to full brightness     After 15 seconds without touchpad activity  the dis     play returns to the set dimmed level  If an alarm  occurs while the display is dimmed  it automatically  returns to the full brightness level and stays that way  until you disarm your system     SECTION 9   USING THE ENERGY  SAVER FEATURE    Use the Energy Saver feature to keep your house  within a user designated temperature range  These  high and low temperature points that you set over   ride your normal heating and air conditioning tem   perature settings  Doing so allows you to use more  energy efficient settings when away from home     Energy Saver Example    It works like this     e At your touchpad  set a high temperature point   to trigger the air conditioner  and a low tempera   ture point  to trigger the furnace   This needs to  be done only once  but can be changed easily if  necessary     Let s say that you usually keep the temperature in  your home at 68  F  but since no one will be there  during the day  you turn the Energy Saver feature  on  You ve set the low temperature point to 55  F   so the furnace will keep the house hea
25.  when the system is armed    Latchkey Closing     Who Will Be Paged     Your system can call up to 5 different pager num   bers to report a Latchkey O pening and or a Latch   key Closing  Latchkey pages do not report to the  central station     Refer to the User Sheets in Appendix A to see  which pagers have been set up to receive a page for  this feature  Contact the installer if you would like  to turn Latchkey Paging on or off for any pro   grammed pager     Who Can Send a Page     O nly Latchkey designated users can cause a Latch   key page to be sent  By default  this includes the  first 5 Regular User codes  If you d like to extend  that number  contact your installer     W hat Will the Pager Report     For Latchkey O pening Reports  the page reports the  arming level  111 for 1   O FF  and the user code  entered     For Latchkey Closing Reports  the page reports the  arming level as 222  2   STAY  or 333  3 AWAY    and the user code that armed to that level     See Table 1 in Section 10 for more information on  paging reports     Latchkey O pening    The installer can set up Latchkey O pening for one  of two types of use  Basic and Advanced     Basic Latchkey O pening    If your system is set up for Basic Latchkey  there are  two ways to send a Latchkey O pening page     Based on Time Schedule O nly    1  Assign the Latchkey  O pening feature a  time schedule  se   This needs to be ae  done only once     2  Arm the system       3  Disarming the sys   tem by a Latchkey 
26. 16    Adjusting System Sounds and Touchpad Bright     ness    Arming Your System Silently  Silent Arming on Demand  Arming Always Silent    Using the Chime Feature  Adjusting the Volume of the Wireless Siren  Adjusting the Touchpad Display Brightness    16    16  16  16    17  17  17             Using the Energy  Saver Feature    Energy Saver Example  Setting the Energy Saver High and  Low Temperature Settings  Turning Energy Saver O n and Off    Notification by Pager  Pager M essages  Streamlining the Page Report    Creating Time Schedules    Scheduling Consecutive Days  O ne Day Rollover  M ultiple Day Rollover    Attaching Time Schedules  Time Schedules and Partitions    Advanced Light Control  Controlling Lights By Time Schedule  Installer Programmable Lighting    O pening and Closing Reports  When Will this Feature Be Active   Who Will Be Paged    W hat Will the Pager Report     Latchkey Paging   Page In the Event of     Who Will Be Paged    Who Can Send a Page    W hat Will the Pager Report     Latchkey O pening  Basic Latchkey O pening  Advanced Latchkey O pening    Latchkey Closing    Assigning a Time Schedule  to Latchkey Paging    Applying the Latchkey 6    Notify by Exception   Page In the Event of      Who Will Be Paged    Who Can Send a Page    W hat Will the Pager Report   When Will this Feature Be Active     18  18    18  19    20  20  20    21  21    21  22  22    22  22  23    23  23  23  23    24  24  24  24  24  24    25  25    25  25    26  26  26  26  26 
27. Attaching schedules for Latchkey O pening operation   Sched 1  PK     S L0  0 0 4    4 or  2     41   Sched 2  Fe     3 L0  0 L0  2     1  or  2    FA   Continues through Schedule 15    Sched 15        BIOM    4  or  2          Exception O pening Attaching schedules for Exception O pening operation   Sched 0  E     3  0  2  0  0     11 or  2     Sched 1  E     3  0  2  0  2   E or  2      Continues through Schedule 15   Sched 15  PK    BMA  E or 2       Attaching schedules for Light 1 operation    Sched 1  E     3  0  4  0  0     11 or  2      Continues through Schedule 15    Sched 15  E amp     BAAB  A or  2       Light 3 Attaching schedules for Light 3 operation   Sched 1  Fe     3  0  6  0  0     11 or  2      Continues through Schedule 15   Sched 15         S  O  6 4 15    4  or  2          2  Enter a programming command sequence     Light 6 Attaching schedules for Light 6 operation   Sched 1  E     3  0  9  0  0    4  or  2      Continues through Schedule 15   Sched 15  El   BAAAB    1  or  2       Attaching schedules for Light 8 operation   Sched 1  E    BIA  E or  2      Continues through Schedule 15     Sched 15        BAAAB    1 or B       Downloading P     4   0    or  2       Touchpad Brightness  x    AE    N      enter  0  through  3         Voice Chime EK    AA   or  2       System N umber    Energy Saver Setpoints  Low         6   0    NIN     High         GIE   NIN        enter temperature value in Fahrenheit           3  Exit programming     From any touchpad 
28. Chime current partition  Schedule 12 Schedule 12 Schedule 12 Schedule 12  12 On Off 12 On Off 12 On Off 12 On Off   V Ax   y Ax 3  y Ax Ai Ax  Schedule 13 Schedule 13 Schedule 13 Schedule 13  13 On Off 13 On Off 13 On Off 13 On Off    V Ax   V Ax   V Ax   v Ax  Schedule 14 Schedule 14 Schedule 14 Schedule 14  14 On Off 14 On Off 14 On Off 14 On Off    Y Ax   L Ax   Y Ax   Y Ax  Schedule 15 Schedule 15 Schedule 15 Schedule 15  15 On Off 15 On Off 15 On Off 15 On Off       B  Exit Program   gt       fi    i  lt   ming P  Press B to  return to  start of  Programming  Menu     Index    Numerics  24 hour time 16    A  AC Power Fail Reports 20  access codes  description 4  accessing the system from off site 30  accidental alarms  cancelling 6  account number 20  adjusting  touchpad display 18  volume of Supervised Wireless Siren 17  advanced light control 22  alarms  cancelling 6  arming  levels 7  lighting during 22  to Level 2 STAY 8  while a door or window is open 10  with No Delay 10  attributes  given via ITI ToolBox 14  jumping partitions 29  Latchkey 24  remote access to system via phone 30  sensor test 32  Auto Phone Test Reports 20  automatic test features 32  auxiliary alarm ii  Auxiliary panic alarm  activating 14  lighting during 14  sound of 13  Auxiliary Panic Reports 20    B  basic light control 11  brightness  adjusting on touchpad 18  Bus Failure Reports 20  Bypass Sensor Reports 20  bypassing sensors  checking if successful 11  directly 10  indirectly 11    C  can
29. Level 1  gt  Level 2  Level 2   Level 3      e or to arm directly to Level 3 with no  Exit or Entry delay              Arming Level 3 AWAY    At other times  you want every sensor to be alert   when the family goes on vacation  or at closing  time     In this and similar situations  set your system to  3   AWAY for maximum protection  All sensors are  active   perimeter door and window sensors  and  interior motion detectors     To arm to Level 3   AWAY using a touchpad   1  Close all perimeter doors and windows   2  Press  3  AWAY at any touchpad      Alphanumeric touchpads display      ENTER CO DE      e On LED touchpads  Enter Code blinks   3  Enter your access code        Alphanumeric touchpads display      ARMED TO AWAY        e On LED touchpads  AWAY lights up        STAY AWAY 1 2    4 Bypass Trouble  5 6 7 8  ALARM   Check  Both Flashing Status  Enter Code Power  NO DELAY       4  The system sounds three short beeps   5  Exit through a designated delay door immedi   ately     To arm to Level 3   AWAY using a keychain  touchpad     Press the Lock button    twice to go from  Level 1 to Level 3  or once to go from Level 2  to Level 3        Quick Arming    The Quick Arming feature lets you arm  your system without using an access code   You will still need to enter an access code  to disarm the system     Stay  2    From Level 1   OFF   simply press 2 for  Level 2   STAY     Y v Y Y          Away  3    From Level 1 or 2   press 3 for  Level 3   AWAY     Contact your  inst
30. NIC OK      meric or LED e Fire panic alarm  and e    FIRE PANIC OK      Touchpads e Auxiliary panic alarm  e    AUXILIARY PANIC OK     LED  1 beep   Keychain Press and hold the two assigned panic   Alphanumeric     POLICE PANIC OK    or   Touchpads   buttons simultaneously for 3 seconds     FIRE PANIC OK    or      AUXILIARY PANIC OK      LED  1 beep   Panic Press and hold the appropriate panic   Alphanumeric     POLICE PANIC OK      buttons button s  for 3 full seconds  LED  1 beep   Door win  Open the secured door or window    Alphanumeric     SENSOR nn OK      dow sensor LED  1 beep  sensor LED goes out   Smoke Press and hold the test button until Alphanumeric     SENSOR nn OK      detector the system sounds transmission LED  1 beep  sensor LED goes out   beeps    Motion Avoid the motion detector   s view for   Alphanumeric     SENSOR nn OK      detector 5 minutes  then enter its view  LED  1 beep  sensor LED goes out   Rate of Rise   Rub your hands together until warm    Alphanumeric     FIRE PANIC OK      Heat Detec    then place one hand on the detector LED  1 beep  sensor LED goes out   tor for 30 seconds    Phone Inter    Activate a Police panic by accessing   Alphanumeric     POLICE PANIC OK      face and the system using the phone and press  LED  1 beep   Voice Mod    ing   ule   gt     Fe    Fe    Fe    Fe    A           Shock sensor    Tap the glass twice  away from the  sensor  Wait at least 30 seconds  before testing again     Alphanumeric   LED        SEN SOR 
31. Time Schedule  to Exception O pening and Closing    Follow these steps to define O pening and Closing  schedules for Exception paging  If you need assis   tance setting up a time schedule that fits your   needs  see    Creating Time Schedules    on page 21        An LED touchpad or Touchtone phone can be  used to set up Notify by Exception  but an  alphanumeric touchpad works much better  because of its extensive feedback    See Appendix C for LED and phone program   ming instructions                 Scheduling Exception O pening and or Closing  4   1  Atan alphanumeric touchpad  enter  User Programming by pressing   9    System or Partition M aster  C  0  D  E    2  Press  B  until the touchpad displays       ATTACH SCHEDULES TO EVENTS        then press Fi   3  To schedule     e Exception O pening  press LB  until the 8   touchpad displays    EXCEPTION O PEN   ING     then press F       Exception Closing  press LBI until the touch   pad displays    EXCEPTIO N CLO SING     then    press H     Exception Opening Pages    in a Typical Setup    If disarmed before the  opening time schedule   a page Is sent     If disarmed during  the opening time schedule   no page is sent     If the system is not disarmed  at all  a page is sent at the  end of the opening time     If disarmed after the  opening time schedule has  ended  a page is sent     Exception Closing Pages    in a Typical Setup    If armed before the  closing time schedule   a page is sent     If armed before the  closing 
32. To set the current date  press  B      0    5  Enter today   s date as 6 digits  mm dd yy   then press Fi    6  Press k      to exit User Program     ming   24 Hour Format       UW 16 0  ODO ii     200  LW   Ja  LW   4     00  L600   6   LW    GE00 E W om  L200 20om 170  1000 10 00 om 1600 EU  11 00 iion 1800  L200 Noon    MW g amp   18 00  lym AW 2   L200 10 00 pr  2259 11 590                   SECTION 8   ADJUSTING SYSTEM SOUNDS AND  TOUCHPAD BRIGHTNESS    Arming Your System Silently    Use the Silent Arming feature to arm your system  without disturbing people throughout the house  with arming status beeps  There are two methods  for implementing Silent Arming        Silent on Demand   User presses  5  before arming       Arming Always Silent  Silent Arming feature on      Regardless of the method employed  when Silent  Arming is in effect  no Exit beeps sound     Silent Arming on Demand    Pressing before arming silences arming status  beeps from touchpads and interior sirens     To use Silent Arming on demand     1  From any touchpad  press  5     2  Within 4 seconds enter    2     C LO  DILE  or  3     C  O   DLE    Alphanumeric touchpads display     SILEN T  ARM ON    for 5 seconds before displaying  the arming level        Arming Always Silent    Turning this feature on in User Programming means  that the status beeps that come from touchpads and  interior speakers while arming will always be silent   You will not have to enter before arming  as  with Silent Arming on
33. User Programming by pressing   9    System or Partition M aster  C  0  D  E     2  Press  B  until the touchpad displays     ATTACH SCHEDULES TO EVENTS      then press FI    3  Press  B  until the touchpad displays the light  number you would like to schedule   Refer to  the User Sheets to determine which light  number is associated with which lamp     4  Press      The touchpad displays the first  available time schedule    5  Enter to assign the time  schedule     ON     or  1  to make  the time schedule inactive      O FF     for this light    6  Press    to secure your choice    7  Press  B  to go to the next time schedule  if  needed  and turn the schedule on or off for  this light    8  When you ve finished attaching the desired  time schedules  press k     7       to exit  User Programming      1    Off        2   On       Installer Programmable Lighting    If you would like specific lights to turn on during  Entry and Exit Delay times  or if you would like a  light to flash to indicate successful arming and dis   arming  contact your installer     SECTION 13   O PENING AND CLOSING REPORTS    The O pening and Closing Reports feature allows  pagerholders and or the central station to be noti   fied whenever the system is armed and or dis   armed     When Will this Feature Be Active     The O pening and Closing Reports feature can be  enabled only by the installer  There is nothing more  that the user needs to program in order to receive  the O pening and or Closing page
34. User s Guide                          0  CRT  osvo CG                             Commands at a Glance             Disarm the system     C   0   D  E   Cancel an accidental alarm    Arm to Level 2   STAY     ADE   Arm to Level 3 AWAY     ADE        Send a police alarm     Press and hold both POLICE   amp  buttons for 2 seconds        Send an auxiliary alarm     Press and hold both AU XILIARY  k buttons for 2 seconds        Send a fire alarm         Press and hold both FIRE  buttons for 2 seconds                                                     Arm system with No Delay   2     C  O  D  E     4  or   3     C LO  DILE     4   Arm system for Latchkey   2     C  O  D  E     6  or   3     C LO  DILE     6   Bypass a sensor  Indirectly   2     CODE    FA or   3     C LO   DIE    A  Directly     C  O  DI E    Sensor Number  Arm system silently   5     2     C  O  DI E  or   5     3     CI O  DITE   Arm system with  2    CDE    0  or  exit lights off  BI   00DE  0  Turn all lights on off   0     0        Turn specific lights on off      0   Light number             Check the system status   k   Turn Chime on off   7     Turn Energy Saver on off   7          Disable local phone access      This is a phone  command only       1    7   B           Check alarm memory            7     6           User s Guide                                        Text  466 1515 Rev  D       Table of Contents    Getting to Know Your Security System  Overview    Communicating with the Panel  Instructing 
35. aller if you d  like to use   this feature     Exit and Entry Delay Times    After arming your system  you need time to exit the  building so you won t set off an alarm  Likewise   upon returning to your home or business  you ll  need enough time to open the door and get to a  touchpad to disarm the system     e The Exit Delay is a period of time long  enough to let you leave through a des  _  ignated delay door after arming the  system         The Entry Delay is a period of time long  enough to let you unlock a designated    delay door and get to a touchpad to  disarm the system     a    Exit Delay Example    You re about to go on an errand  You are inside  your house and have just armed the system to  3 AWAY     The interior sirens and speakers sound three status  beeps  telling you that the system accepted the  command and has started the Exit Delay time     During the Exit D elay time  the system sounds one  short beep every 4 seconds  During the last 10 sec   onds of Exit Delay  you ll hear one beep every sec   ond     You must leave through the designated delay door  before you hear three consecutive short beeps  indi   cating the Exit Delay time has ended     Exit Delay    D ee    After arming  During the Exit Delay  After the second          you ll hear 3 you ll hear one beep round of quick  quick beeps  every four seconds  beeps  the system   is armed   Entry Delay Example    You are returning to your house that is armed to  Level 3   AWAY  When you unlock and enter 
36. allowable temperature  before the furnace turns on  For example      LOW SETPOINT 50 D EG REES F       Press  1 to secure your choice    Press  B   Enter the highest allowable temper   ature before the air conditioner turns on   Press  1 to secure your choice    Press            to exit User Program   ming     To set the Energy Saver temperature range from  an LED touchpad     1     Enter User Programming by pressing    9    System or Partition M aster  C  0  D  E    Press       6     0     Enter the lowest allowable temperature  before the furnace turns on  then press   to  secure your choice    Press       6      O    Enter the highest allowable temperature  before the air conditioner turns on  then  press H   to secure your choice    Press  k      to exit User Program   ming     Turning Energy Saver O n and Off    To override your normal heating or air conditioning  settings  turn the Energy Saver feature on  When  you are ready to return to your normal temperature  control settings  turn Energy Saver off     To turn Energy Saver on off                 From any touchpad  press  7     2    Alphanumeric touchpads display      ENERGY SAVER IS ON     for example                 SECTION 10   NOTIFICATION BY PAGER    Your system can notify up to five different pager  phone numbers to report system events  The  installer can program any pager to receive pages for  one or more of the following groups     e High Level Reports   which includes the following reports     Sensor alarms
37. andheld touchpad 4    l  ITI ToolBox 14    J    jumping partitions 29    K    Key Beeps feature 5   keychain touchpads  arming to Level 2 8  disarming to Level 1 7  testing 33   keyswitch arming 4    L  Latchkey feature 29  Latchkey Reports 20  Latchkey designated users 24  Level 1 0 FF  from a Touchtone phone ii  31  from an alphanumeric or LED touchpad 7  with a keychain touchpad 7  Level 2 STAY  from a Touchtone phone ii  31  from an alphanumeric or LED touchpad 8  with a keychain touchpad 8  Level 3 AW AY  from a Touchtone phone ii  31  from an alphanumeric or LED touchpad 8  with a keychain touchpad 8  light contro  by time schedule 22  light control  advanced 11  available per partition 29  basic 11  local phone access 31  Low Battery Reports 20  Low Level Reports 20    M   manual test features 32  motion detectors  testing 33  Multiple Day Rollover 21    N  No Activity Alarm Reports 20  No Activity feature 28  No Delay feature   description 10   from a Touchtone phone ii  31  Notify by Exception feature 29  Notify by Exception Reports 20     0     One Day Rollover 21  opening doors or windows 10  O pening Reports 20    P    pager codes 20  pager reports  streamlining 20  panic alarms 13  panic buttons  testing 33  partioned systems  jumping partitions 29  Partition M aster code  privileges 15  Partition M aster codes 29  partitioned systems  programming 29  partitions 20  22  partition specific settings 29  phone access 31  Phone Command Prefix 30  phone control  local
38. any touchpad   Press  0     0       From a 4 button keychain touchpad     Press QO  the LIGHTS button    To turn a specific light on or off      From any touchpad  press  0    light number   You cannot turn on a specific light using a keychain  touchpad       Refer to the User Sheets in Appendix A to determine  which light number is associated with which lamp        For system lights to respond to  basic and advanced light com   mands  the light switches must be  turned on                                                              Checking the Status of Your System    Checking the system status means finding out about  the current condition of your system  This includes  finding out if any sensors are currently bypassed   whether or not the AC power and backup battery  are okay  the nature of the most recent alarm  and  more  depending on the features in use and the  equipment in your system     Check the system status if   e Your system sounds trouble beeps   five short beeps every minute      e Alphanumeric touchpads display a blinking  asterisk     e Trouble is lit on an LED touchpad           STAY AWAY 1 i 3 4    Bypass Trouble  5 6 7 8  ALARM   Check  Both Flashing Status  Enter Code Power  NO DELAY       Short System Status    A Short Status indicates the current arming level   sensor status  whether open or bypassed   low bat   tery  or supervisory  AC power or backup battery  failures     To get a Short System Status     e Press      STATUS button    Interior sirens
39. at may cause undesired operation     Canada Notice    The Canadian Department of Communications label identifies certified equipment  This certification means that the equipment  meets certain telecommunications network protective  operational  and safety requirements  The department does not guaran   tee the equipment will operate to the user   s satisfaction     Before installing this equipment  users should ensure that it is permissible to be connected to the facilities of the local telecom   munications company  The equipment must also be installed using an acceptable method of connection  In some cases  the  company   s inside wiring associated with a singledine individual service may be extended by means of a certified connector  assembly  telephone extension cord   The customer should be aware that compliance with the above conditions may not pre   vent degradation of service in some situations     Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier  Any  repairs or alterations made by the user to this equipment  or equipment malfunctions  may give the telecommunications com   pany cause to request the user to disconnect the equipment     For your protection  make sure that the electrical ground connections of the power utility  telephone lines  and internal metallic  water pipe system  if present  are connected together     Caution  Do not attempt to make connections yourself  Contact the appropriate 
40. ay Wednesday 15 On Off 15 On Off  55 4 On Off 4 On Off  A A A  B v A B y A BY A  Thursday Thursday  go 5 On Off 5 On Off  A A A  B v A B y A BY A  Friday Friday  xo 5 On Off 5 On Off  A A A  BY A B y A B    A  Saturday Saturday  User 58  58 7 Onoff 7 Onoff  A A A  BY A B y A B y A  Sunday Sunday  User 59  59 g On Off g Onoff                                                                                                                                                                                              B B B B   gt  s  gt  System  gt  Energy  gt   3 Attach Schedules to Events  lt   Options  lt  5 Version  lt      Saver  lt   A A A       Ax   V Ax   V Ax  B B B B   gt  Exception  gt  Exception  gt  Light  gt  Light Down  Factory Low  7 02 Opening s 03 Closing M a i 4 12 9 o loading o Code o Setpoint   y  y A  V A Lights  y A  V Ax  V Ax  V Ax  Schedule 00 Schedule 00 Schedule 00   278   Schedule 00 Silent System High  oo On Off oo On Off oo On Off 00 On Off 1 Arming 1 Number 1 Setpoint   V Ax  V Ax  V Ax  V Ax BY    4 BY Aa  Schedule 01 Schedule 01 Schedule 01 Schedule 01 Touchpad System  01 On Off 01 On Off 01 On Off o1 On Off 2 Brightness 2 Level    y Ax   Y Ax   Y Ax   y Ax B y    A  Schedule 02 Schedule 02 Schedule 02 Schedule 02 Volume These options  02 On Off 02 On Off 02 On Off 02 On Off appear only if  B A A a Phone Interface   V Ax  V Ax  Y Ax  Y Ax Y and Voice Module  Schedules Schedules Schedules Schedules Voice is installed i the  03 11 03 11 03 11 03 11 4 
41. ble LED flashes along  with affected LED sensor number   if under sensor number 8     Alphanumeric touchpads display      TAM PER          On LED touchpads   Trouble LED flashes along  with affected sensor number LED   if under sensor number 8     Alphanumeric touchpads display      PHONE FAILU RE TRO U BLE          On LED touchpads   Trouble LED flashes    Alphanumeric touchpads display      RECEIVER INTERFERENCE    or     RECEIVER FAILURE          On LED touchpads   Trouble LED flashes    Alphanumeric touchpads display      MEMO RY FAILURE          On LED touchpads   Trouble LED flashes as well as  all sensor number LEDs          Note If your system uses only LED touchpads and  a trouble condition not related to sensors       A sensor may have an internal problem or a fire smoke sensor  may not have properly reset after activation  or the sensing  chamber may be dirty or partially obstructed   1  Test the sensor in Test M ode as described on page  page 33   2  If testing the sensor does not clear the trouble condi   tion  call your security dealer for service     A sensor has a low battery   1  Disarm the system   2  Remove the sensor cover  If the battery is an Alkaline  AAA  change the battery  If the battery is any other  type  call your security dealer for service     A sensor cover is off or open  Secure the cover and trip the  sensor to clear the tamper condition     The system can   t communicate with the central monitoring  station  The system tries to report to the
42. celling accidental alarms 6  cellular phones 6  changing user codes 15  checking the system 12  Chime feature 5  17  Closing Reports 20  codes  jumping partition attribute 29  remote access 31  remote access attribute 30  sensor test attribute 32  codes  pager 20    communication test 34  consecutive days  scheduling 21  CPU Back in Service Reports 20  CPU Low Battery Reports 20    D  date  setting system 16  Dialer Abort 6  42  disarming   and lighting during 22   the system 7   to Level 1 0 FF 7  disengaging local phone control 32  door window sensors  testing 33  Download feature 28  downloading software 14  Duress Alarm Reports 20    Energy Saver feature 19  29  entering Test M ode 33  Entry Delay   beeps 5   description 9   lighting during 22  erasing user codes 15  Event Buffer Full Reports 20  Exit D elay   beeps 5   description 9   lighting during 22   time 6    F  Factory Code 28  false alarms 32  features  Chime 5  17  Dialer Abort 6  42  Download 28  Energy Saver 29  Key Beeps 5  Latchkey 29  Latchkey Paging 21  light control 21  No Activity 28  No Delay 10  Notify by Exception 21  29  Quick Arming 9  Silent Arming 16  Streamlining 20  Touchpad Tamper 15  Voice Chime 31  fire alarm ii  Fire panic  alarm 13  lighting during 13  Reports 20  Freeze Alarm Reports 20  freeze sensor 34  Freeze Trouble Reports 20  Full System Status 12    G    garage door openers 6  glass guard sensor 33  global settings 29    H   ham radios 6   High Level Reports 20   Hi Tech W ireless H
43. d access code  a    siren will sound     O No  Multiple keypresses will not send an alarm     There are    in the system     keychain touchpads in use    Keychain Touchpad 1   Active for Partition  1 2    Press the LOCK key to   O Increase the  arming level    Ol Arm the system to  Level 3 with no  Exit or  Entry delay        Pressing this  key controls  all lights     Press both at one time to   O Create a panic alarm                Pressing this  key triggers       O Create an Auxiliary  panic alarm     Keychain Touchpad 2   Active for Partition  1 2    Press the LOCK key to   O Increase the  arming level    Ol Arm the system to  Level 3 with no  Exit or  Entry delay        Pressing this  key controls  all lights     Press both at one time to   O Create a panic alarm                Pressing this  key triggers       O Create an Auxiliary  panic alarm     Keychain Touchpad 2   Active for Partition  1 2    Press the LOCK key to    Increase the   arming level    O Arm the system to  Level 3 with no  Exit or  Entry delay        Pressing this  key controls  all lights     Press both at one time to   O Create a panic alarm                Pressing this  key triggers       O Create an Auxiliary  panic alarm     RQ Press both at one time to     AQ  Press both at one time to     IX  Press both at one time to              Arming Information    Is Quick Arm on    O Yes  Simply press the arming level desired   Active for partition  1 2   O No  Enter arming level  then access code   The D
44. e beeps and what you can do to fix the problem     M anual Tests    The automatic tests your system performs provide  continuing reassurance that it is working properly   There are also weekly system tests you can do your   self as an added safeguard  Taking time to do these  tests will familiarize you with your system and alert  you to anything unusual  such as cut phone lines or  sensors that have been tampered with     Sensor Test    This test verifies that the sensors in your system are  operating correctly     The ability to conduct a sensor test is a code  attribute given by the installer     Check the User Sheets in Appendix A to see which  access codes have the ability to conduct a sensor  test  You can have access code privileges changed  by contacting the installer     Table 3  Sensor Test Procedure       1  Enter Test Mode by    pressing     8    CODE    B            No Delay  enrolled sensor  LEDs  1 8   Bypass  Trouble     Every 60 seconds the system sounds a short beep  Phones and  speakers may announce     Sensor test is on        e Alphanumeric touchpads  display     SEN SO R TEST         LED touchpads display a  sensor test flash pattern        STAY AWAY 1    ALARM    Both Flashing       Bypass Trouble  5 6 7 8    Check  Status  Enter Code Power  NO DELAY             2  Follow the activation procedure for each device                                      Device Test procedure Touchpad Result   Alphanu  Send a    Police panic alarm  Alphanumeric       POLICE PA
45. e next page                                                           A smoke detector should     Bedroom be located on each level       Livin Dinin    Nine ining Bedroom   S  Bedroom  Room Room ar L  Living  Room      Required smoke detector Recreation  H Heat detector Basement Room  Basement x  X Indicates smoke detector  is optional if door is not  provided between basement  and recreation rooms  Dining  Reon Kitchen Bedroom  TV H  Room 7 e  Dining Kitchen Bedroom Bedroom Living  Room A e Room Bedroom  Living t Hall  Room _   Bedroom Bedroom  Smoke detectors should be located between the In family living units with more than one sleep        sleeping area and the rest of the family living unit     ing area  locate a smoke detector at each area     NOTE   Ceiling mounted smoke detectors should be located in the center of the room  or hall  or not less than 4 inches from the wall  When the detector is mounted  on the wall  the top of the detector should be 4 to 12 inches from the ceiling     NOTE  Do not install smoke detectors where normal ambient temperatures are above       NOTE     100  F or below 40  F  Also  do not locate detectors in front of AC  Heat  registers or other locations where normal air circulation will keep smoke  from entering the detector     Additional information on household fire warning is available at nominal  cost from  The National Fire Protection Association  Batterymarch Park   Quincy  MA 02269  Request Standard No  NFPA74           Your Floor P
46. e out    If the system is not disarmed after an alarm  the  sirens will continue to sound until the time out  period is reached  The time out period can be  changed by the installer  but is usually 4 minutes     Even though reaching the time out stops the sirens   the alarm will still be in progress and will remain so  until the system is manually disarmed     SECTION 6   ASSIGNING USER CODES    The system requires a valid access code before it  will process most commands     There is one System Master code which serves as  the primary User Programming code for your sys   tem  Only a very limited number of users will need  to know this code     There are two Partition Master codes  one for each  partition  which allow access to system operations  in their respective partitions     There are 60 Regular User codes which act like  keys to arm and disarm the system  If necessary   they can be assigned to neighbors  baby sitters  or  repair persons for temporary use  Regular user  codes can be changed in User Programming and  are easily deleted from the system when no longer  necessary     Programming Access Codes    The code you use to enter User Programming deter   mines which access codes you ll be able to change     A user code can be given certain attributes which  limit what the user can do within the system  These  attributes can be changed only by a dealer over the  phone by using ITI downloading software     The User Sheets in Appendix A provide a location  for you to rec
47. elay door s  is located     Partition 1 Entry Delay is set for  ete el seconds     Partition 1 Exit Delay is set for  paren ees seconds     Partition 2 Entry Delay is set for  PRESS seconds     Partition 2 Exit Delay is set for  seconds     Does Partition 1 use keyswitch arming   O Yes  The switch is located     Is Extended Delay in use     O Yes  My system uses the Extended Delay   The Extended Delay is set for    O No  My system does not use the Extended  Delay     Dialer Abort    Is the Dialer Abort feature enabled   O Yes    have seconds to cancel an    accidental intrusion or auxiliary alarm before it  is reported to the central station     O No  Allalarms are reported to the central sta   tion immediately     Time Schedules       Start Stop  Time    Th    Su       00          01          02          03          04          05          06          07          08          09          10          11          12          13          14          15                                           Paging    For what events will the central station or pagers be  notified     Wireless Interior Sirens    The housecode for the  wireless interior sirens is        Pagers       CS   CS  CS  Reporting   1 2 3  Features       High  Level  Reports       Low Level  Reports       O pening   Closing  Reports       Latchkey   N A   N A   N A  Reports       Exception  Reports       Stream  N A   N A   N A  lining       Partition   N A   N A  N A                                     Lights    The ho
48. electrician or electric inspections authority     The Load Number  LN  assigned to each terminal device denotes the percentage of the total load to be connected to a tele   phone loop that is used by the device to prevent overloading  The termination on a loop may consist of any combination of  devices subject only to the requirement that the total of the LNs of all the devices does not exceed 100  Load Number  0 2B  AC        AVIS    L   tiquette du minist  re des Communications du Canada identifie le mat  riel homologu    Cette   tiquette certifie que  le mat  riel est conforme a certaines normes de protection  d exploitation et de s  curit   des r  seaux de t  l  communications   Le minist  re n    assure toutefois pas que le mat  riel fonctionnera a la satisfaction de l utilisateur     Avant d installer ce mat  riel       utilisateur doit s    assurer qu    il est permis de le raccorder aux installations de      enterprise locale  de t  l  communication  Le mat  riel doit   galement etre install   en suivant une m  thod accept  e de raccordement  Dans cer   tains cas  les fils int  rieurs de      enterprise utilis  s pour un service individuel a ligne unique peuvent etre prolong  s au moyen   d un dispositif homologu   de raccordement  cordon prolongateur t  l  phonique interne   L    abonn   ne doit pas oublier qu    il   est possible que la conformit   aux conditions   nonc  es ci dessus n    empechent pas le d  gradation du service dans certaines   situations  Actuelle
49. en will  sound              Changing or Erasing User Codes       An LED touchpad or Touchtone phone can be  used to change or erase user codes  but an  alphanumeric touchpad works much better  because of its extensive feedback    See Appendix C for LED and phone program   ming instructions              Changing a User Code    To change or assign a user access code    1  Enter User Programming by pressing   9    System or Partition M aster  C  0  D  E     2  Press LB  until the touchpad displays     USER CO DES     then press F    3  Press  B  until the touchpad displays the type  of code you wish to change  then press F   For example  if you want to change a Regular  User code  press l   when the touchpad dis   plays    REGULAR USER CODES       4  Enter the new code and press I   If you re changing a Regular U ser code  press  until the touchpad displays the user code  number you wish to change  Then proceed  to enter the new code and press H    5  Press  B  to move to another code  or  B           to exit User Programming     Note The system will not accept the same code  for two different users     Erasing a User Code    When a code is deleted from the system  that code  no longer acts as a key for operating the system in  any manner     When a code is deleted  it appears as 4 asterisks on  alphanumeric touchpads   gt K  k        To erase a user code   1  Enter User Programming by pressing   9    System or Partition M aster  C  0  D  E    2  Press  B  until the touchpad dis
50. f the phone rings while you   re using it to operate  the system  you ll hear one long beep for each  ring from interior speakers and phones  You can  answer the call by simply hanging up on the sys   tem  then answering the call as you normally  would     You ll have to initiate another session to resume  operation     Can   control the system while I   m  talking on the phone     Yes  even in mid conversation     To control the system while on the phone      Command    How do   perform other phone  operations without commanding  my security system     You can use your phone for transactions such as  banking from home by temporarily disengaging  phone control to your security system  The com   mand described below works for one call ata  time     To disengage local phone control       Enter      7     8    The system responds by returning a dial  tone                 SECTION 21   TESTING THE SYSTEM    The system contains a test mode that allows you to  test sensors and panic signals without creating false  alarms in monitored systems  Please follow the  instructions in this section carefully     Automatic Test Features    Your security system conducts routine tests  check   ing for problems like power failures  low batteries   sensors that aren   t working  and communication  trouble with the central monitoring station     When your system detects a problem  trouble  beeps sound to alert you  See    Troubleshooting     on page 35 for an explanation of the causes of trou   bl
51. firms that the button  was pressed adequately  Key Beeps can be turned   on or off by the installer     Status Beeps    Status beeps come from touchpads or speakers and  are sounded when there is a change in the current  status of the system  Status beeps are not alarms   but they do warrant your attention     There is more than one type of Status beep       Exit Delay beeps indicate that an arming com   mand has been entered and the countdown to  arming has begun     Entry Delay beeps indicate that you ve entered  the building and the countdown to an alarm has  begun   So disarm the system as soon as you get  in     Chime feature beeps tell you that a door was  opened    Protest beeps inform you that you re trying to arm  the system while there is an open door or win   dow    Trouble beeps tell you that there is a problem  with the system or one of its components    Sensor test beeps are the sound the system makes  during a sensor test to indicate that a sensor was  tested properly     Status beeps are described in more detail through   out the manual     W hat Happens in an Alarm Condition    When there is an alarm condition  three things hap   pen all at once      Speakers and touchpads emit emergency tones     System lights flash   e Panel notifies the central station for help        Your system may or may not be monitored   If it is not monitored  no call will be made     Notification by Pager    Your system can notify up to five different pagers to  report events     So
52. he system remotely  ual N A  x  x 6   P User can jump partitions    S User can perform system tests  raon N A  v     A   Par  Partition in which the access code is enrolled    L  B  R  P  S  Par   Code Par   Code Par   Code   00  v 1 2 20 1 2 40 1 2  01  v 1 2 21 1 2 41 1 2  02  v 1 2 22 1 2 42 1 2  03  v 1 2 23 1 2 43 1 2  04  v 1 2 24 1 2 44 1 2  05 1 2 25 1 2 45 1 2  06 1 2 26 1 2 46 1 2  07 1 2 27 1 2 47 1 2  08 1 2 28 1 2 48 1 2  09 1 2 29 1 2 49 1 2  10 1 2 30 1 2 50 1 2  11 1 2 31 1 2 51 1 2  12 1 2 32 1 2 52 1 2  13 1 2 33 1 2 53 1 2  14 1 2 34 1 2 54 1 2  15 1 2 35 1 2 55 1 2  16 1 2 36 1 2 56 1 2  17 1 2 37 1 2 57 1 2  18 1 2 38 1 2 58 1 2  19 1 2 39 1 2 59 1 2                                                                                  Touchpad Information    Status Beeps and Key Beeps are programmable by  the installer  Silent Arming is user  programmable                                                                 Location of   Parti  Status Key  TP tion Beeps Beeps  Alphanumeric touchpads in system  112 On Off On Off  1 2 On Off On Off  1 2 On Off On Off  1 2 On Off On Off  LED touchpads in system  1 2 On Off On Off  1 2 On Off On Off  1 2 On Off On Off  1 2 On Off On Off  Wireless Handheld touchpads in system  1 2 On Off On Off  1 2 On Off On Off  12 On Off On Off  1 2 On Off On Off          Is Touchpad Tamper feature on     O Yes  If more than 40 touchpad keys are pressed  when the system asks for a code  and those key     strokes are not part of a vali
53. hed   ules under Latchkey O pening  Basic  and  Latchkey Closing    4  The touchpad displays the first available time  schedule    5  Enter to assign the time schedule  or to make the time schedule inactive for  this event    6  Press l   to secure your choice    7  Press  B  to go to the next schedule and  repeat steps 4 and 5    8  When you ve finished attaching the desired  time schedules  press El    7        to exit  User Programming     Applying the Latchkey  6     The Latchkey modifier  6  is pressed after the arm   ing keypress sequence     Applying the Latchkey modifier    e At any touchpad  press   2  or  3     00DE     6    The touchpad displays     LATCH KEY PAGER  ON         6  must be pressed within 5 seconds of arming                    SECTION 15   NOTIFY BY EXCEPTION    The Notify by Exception feature allows pro   grammed pagerholders and or the central station to  be notified when arming or disarming occurs out   side of specified time schedules     Here are two specific examples of how the Notify  by Exception feature might be used in a business  setting      Every morning you d like to be notified if your    business is disarmed after its normal opening  time     e Every evening you d like to be notified if your  business is armed before its normal closing time     Page In the Event of       You can set up the Notify by Exception feature to  page in the following instances       Send a page if the system is disarmed before the    O pening time schedule beg
54. hone number      E     CODE    A    9    oE          Alphanumeric or LED Touchpad    2  Enter a programming command sequence     Regular U ser Codes       User 00   User 01   User 02      9    CODE            Oloo       NINNIN          P    oon       NINNIN          B    ooe       NINNIN           Continues through U ser 42     User 42     e    OBL       NINNIN             EE    ES       Partition M aster Codes    Partition 1   Partition 2            0  11 0       NINNIN          e     OIG       NINNIN           Be        System M aster Code         oo       NINNIN          ES       Time          T0       MOOG       ES       Date    I   FG        D  D   iM  YY                   Time Schedule 0    Start Time   Stop Time     Mon   Tues   Wed   Thurs   Fri   Sat   Sun        2  0  0   0       COMO            BIIO       COCO             2   0   0   2       E or B             2   0   0   3       E or 2            BIOLA      E or 2            BIOS       E or 2             2  0   0   6       E or B            BIIO       O or B          Fe  Fe  Ge Fe  Fe Be  F9 F4 Be        2  0  0  8        or B          EE EE Be  Be  Ge  Be  Be        Time Schedule 1    Start Time   Stop Time     Mon    through  Sun       PIIHI       MOO            BIO      DE           BIDB      O or B            BIOS       O  or B          EE Ee     ES       Time Schedule 2    Start Time   Stop Time     Mon   through  Sun       BIBIO       MOOG            BAIM      COCO                 Boe        2  0  2  8      
55. in   dows  have not occurred for a predetermined No  Activity time     The system sounds a low volume auxiliary alarm to  let you know there may be a problem  If all is well   you can stop the siren by disarming your system  If  no one disarms the system for 5 minutes  your sys   tem calls the central monitoring station  The central  monitoring station will send emergency personnel  to the premises to check out the situation     Refer to the User Sheets in Appendix A to see if the  No Activity feature is currently available to you and  the duration of the No Activity setting  If the fea   ture is not currently available to you  contact your  installer     SECTION 17   USING THE PANEL  DOWNLOAD FEATURE    To download to the panel is to replace the old infor     mation in it with new information  Downloading is  performed only by your dealer using ITI software  specifically designed for this panel     Turning the Download feature on allows the dealer  remote access to your panel in order to      Update your account      Back up data from your panel        Allow your dealer to quickly implement requested  programming changes     Note Before allowing any download sessions  the  system must be disarmed to level 1 0 FF     To enable disable the Panel Download setting   1  Enter User Programming by pressing   9    System or Partition M aster  C  0  D  E    2  On alphanumeric touchpads   e Press  B  until the touchpad displays     OPTIONS     then press H     e Press  B  until the to
56. in the system  and  emit arming status beeps during Entry and Exit  Delay periods     The wireless siren has five volume levels from 0   silent  to 4  loudest   All alarms sound at the loud   est level  regardless of the volume setting        To change the volume of the wireless siren    1  Hold down the button on the front of the  siren for ten seconds until it beeps  then  release it    The siren responds by beeping once  indicat   ing it has entered change volume mode    2  To increase the volume by one level  press  the siren button for one second until it beeps   Repeat until the volume reaches the desired  level    3  After the highest level  the siren sounds one  long beep  followed by 4 short beeps to sig   nal the silent level  It then cycles through the  levels again     Adjusting the Touchpad Display Brightness    You may want to change the brightness of a touch   pad display based on its location in a building or  room  For example  dim the touchpad display in a  bedroom or enhance a display near a window     Changing the touchpad display affects only the  touchpad currently being used              The brightness setting affects the background of an  alphanumeric touchpad or the brightness of the  lights on an LED touchpad     To change touchpad display brightness   1  Enter User Programming by pressing   9    System or Partition M aster  C  0  D  E    2  On alphanumeric touchpads   e Press  B  until the touchpad displays     OPTIONS     then press H   e Press  B 
57. ins or after the O pen     ing time schedule has ended    Exception O pening       Send a page if the system is armed before the  Closing time schedule begins or after the Closing  time schedule has ended   Exception Closing     Who Will Be Paged     Your system can call up to 5 different pager num   bers to report an O pen Exception and or Closed  Exception  You can request that the Central Station  receive these two reports as well     Refer to the User Sheets in Appendix A to see  which pagers have been set up to receive a page for  this feature  Contact the installer if you would like  to turn the Notify by Exception on or off for any  programmed pager or for the central station     Who Can Send a Page     All user codes will send a page if used while Notify  by Exception feature is in effect     W hat Will the Pager Report     Exception O pening Reports report the arming level   111 for 1   0 FF  and the user code entered     Exception Closing Reports report the arming level  as 222  2   STAY  or 333  3 AWAY   and the user  code that armed to that level     See Table 1 in Section 10 for more information on  paging reports     When Will this Feature Be Active     The most typical setup of this feature makes use of  both Exception O pening and Exception Closing    It is possible to use Exception O pening only or  Exception Closing only  however      The following figures show what page message  would be sent given the time the system was armed  or disarmed     Assigning a 
58. ion 2 will not be able to see or  use those user numbers  The first Regular U ser  number available to Partition 2 would be 21     The allocation of time schedules works in much the  same manner  There are 16 schedules that can be  used by either partition  but as soon as Partition 1    attaches a schedule to any event  that schedule can     not be used by Partition 2  and vice versa              SECTION 20   USING A TOUCHTONE PHONE TO  OPERATE YOUR SYSTEM    Your system may be equipped with a   D phone module that allows system  operation from a Touchtone phone  on or off the premises     The module contains a digital voice  chip  enabling programmed text to be spoken  through the phone and or broadcast through inte   rior speakers  Except for custom words  the voice  will speak the text that appears on alphanumeric  touchpads in the system     Phone Command Prefix    W hat distinguishes a call to the panel     from any other out going or incoming  call is the use of the Phone Command  Prefix     X    In the case of on site operation  if  the Phone Command Prefix is  dialed first  the panel pricks up its  ears and waits for a valid access  code or command    e Ifthe system is being accessed  remotely  the Phone Command  Prefix is used in conjunction with  the access code     The prefix is usually      but can be changed to      by the installer  If your prefix has been changed   use    as the first key you press instead of   in the instructions on page 31     Accessing the S
59. ir   cuits  or other hazardous conditions     If telephone lines are out of service  Telephone  lines are also vulnerable to compromise by any of  several means     Inadequate maintenance is the most common  cause of alarm failure  Therefore  test your system  once each week to verify sensors  sirens  and phone  communications are all working correctly     Note Although having an alarm system can make  you eligible for reduced insurance premi   ums  the system is no substitute for insur   ance     WARNING  Security systems and devices cannot  compensate you for life or property  losses     If Your System N eeds Service    If you have any questions about your security sys   tem or if it ever needs servicing  please contact your  security dealer     Company Name    Address  O  City O State Zip E   Phone Number        Contact Name       APPENDIX C    SHORTCUTS TO USER  PROGRAMMING   This section describes how to program your system    using numbered shortcuts  These shortcuts are nec     essary if you   re entering User Programming from a  Touchtone phone or an LED touchpad  The short   cuts will work with alphanumeric touchpads as well   if you do not wish to use  A  or  B  to scroll through  the programming menus     Remember  you must use the System M aster or the  Partition M aster code of the current partition to get  into User Programming      1    Off  B   On    1  Enter User Programming     Local Phone    E     9     CITOIIDITE           Remote Phone Access    Dial the p
60. ke sure that you ve attached the correct time  schedule as described in    Advanced Light Con   trol    on page 22    Check to see that you ve set up the time schedule  correctly as described in    Creating Time Sched   ules    on page 21    Check the User Sheets is Appendix A to see in  which partition the light is set up to be active           APPENDIX A   USER SHEETS    It contains specific information about the setup of  your system  The User Sheets should be completed  by the installer and the user     System Sensors    Record the sensor number and name in the table  below  Indicate whether it is a hardwired  HW  or  wireless sensor  W L                                                                                       No  Sensor Name AL No  Sensor Name TAE No  Sensor Name NE  01 27 53  02 28 54  03 29 55  04 30 56  05 31 57  06 32 58  07 33 59  08 34 60  09 35 61  10 36 62  11 37 63  12 38 64  13 39 65  14 40 66  15 41 67  16 42 68  17 43 69  18 44 70  19 45 71  20 46 72  21 47 73  22 48 74  23 49 75  24 50 76  25 51   26 52                                           User Codes    The tables below provide space for you to record    Defaults are indicated by v  user codes and the attributes of each  If you would                                                                                                                Se ei changed for any code  con  L lelriels cod     L User can send Latchkey pages  em a Alle PA ES   B User can bypass sensors    R User can access t
61. l interior and  exterior sirens  scaring off any intruder and alerting  neighbors to the trouble  On monitored systems   the central monitoring station responds by calling  the police     To activate a Police panic alarm using a touch   pad     e Press and hold the  amp  Police button s  for  2 seconds     To activate a Police panic alarm from a keychain  touchpad      e Press and hold the    Lock and    Ma  Unlock buttons at the same time for 2  seconds       The installer must configure the Police panic alarm to  work this way     Lighting During a Police Panic Alarm    If your system is equipped with system lighting  all  system lights will flash continuously during a Police  panic alarm                Auxiliary Panic Alarm    The Auxiliary panic alarm sounds from interior  sirens only  Itis typically set up by your security  dealer  based on your specific needs  On moni   tored systems  the central station responds by call   ing the service or agency you specified through  your dealer  such as an ambulance service     To activate an Auxiliary panic alarm from a  touchpad       Press and hold the      AUXILIARY button s   for 2 seconds     To send an Auxiliary panic alarm from a key   chain touchpad     e Press and hold the QO Lights and SC Star    buttons at the same time for 2 seconds     Lighting During an Auxiliary Panic Alarm    If your system is equipped with system lighting  all  system lights will turn on and remain on during an  Auxiliary panic alarm     Siren Tim
62. lan    Use the following guidelines when drawing your  floor plan     O Show all building levels   O Show exits from each room   two exits per room are recommended      O Show the location of all security system compo   nents     O Show the locations of any fire extinguishers                       Alarm System Limitations    Not even the most advanced alarm system can  guarantee protection against burglary  fire  or envi   ronmental emergencies  All alarm systems are sub   ject to possible compromise or failure to warn  for a  variety of reasons including     e If sirens are not placed within range of persons  sleeping  in remote areas of the premises  or if  they are placed behind doors or other obstacles     If intruders gain access through unprotected entry  points or areas where sensors are bypassed     If intruders have the technical means of bypass   ing  jamming  or disconnecting any or all parts of  the system     If power to sensors is disconnected or inade   quate     If freeze  flood  or any environmental sensors are  not located in areas where the specific condition  can be detected     If smoke does not reach a smoke sensor  For  example  smoke sensors cannot detect smoke in  chimneys  walls  roofs  or smoke blocked by a  closed door  Sensors may not detect smoke on  building levels different from their installed loca   tion  Sensors may not warn in time when fires are  caused by smoking in bed  explosions  improper  storage of flammables  overloaded electrical c
63. le 1  let   s say that ee  you d like the Latchkey O pening fea     ture to be effective between 10 pm          and 5 a m   M onday through Friday Stop   7 07   ending Saturday morning   Mon   OW       By simply applying the start and stop    0                            times to each day  one time schedule Wed  o    can cover the entire week  Thur  OW  Fi   OW  Sat  Sun l or  Part 7       Multiple Day Rollover    The simplest method for defining a window of time  that spans multiple days is to use 99 99 to signify an  open start or stop time              Example of M ultiple Day Rollover    At your business you d like specific lights to remain  lit from Friday afternoon through the weekend  until  M onday morning     In this situation  the lights need to be scheduled to  roll over until they reach a recognizable stop time     In the figure to the right  Sched              ule Y is set up to begin at 4 p m  Schedule   Sche due  on Friday afternoon  Since the r 4  stop time is 99 99  the lights will Szart  remain lit  roll over  until a rec  Srp  ognizable stop time is reached     OAI ON  Schedule Z is set up with an T    undefined start time  99 99   so Weg  if the lights were already lit  they Ther  will remain lit until the Schedule  Z stop time is reached at5 am      _     Sat  Sun  Part 7 7             Attaching Time Schedules    For any schedule to be effective  it needs to be  attached to a feature  One schedule can be  attached to more than one feature event  See      
64. me of the events include       System disarming    System arming   e Trouble conditions     Alarm conditions    For more information  see    Notification by Pager     on page 20              SECTION 3   PREVENTING ACCIDENTAL ALARMS    Your security system is engineered with advanced  technology that reduces the chance of an acciden   tal alarm caused by a technical problem  In wireless  systems  this technology prevents other devices   such as garage door openers  ham radios  television  remote controls  and cellular phones  from interfer   ing with your security system     M ost accidental alarms occur when leaving the  house after arming the system  or upon returning   before disarming the system     If  for example  you arm the system  then run  upstairs for something you forgot  the Exit Delay  time may expire  Once the Exit Delay expires   opening an armed door or moving in front of a  motion detector will cause an alarm     Cancelling Accidental Alarms    Your system can be set up with the opportunity to  cancel an accidental intrusion  Police or Auxiliary  alarm   Fire alarms cannot be cancelled      If the Dialer Abort feature is turned on  cancelling   the alarm within a specified period will silence the  siren and prevent the alarm from being reported to  the central monitoring station     Cancelling a fire alarm will silence the siren  but fire  alarms are always reported  If an accidental fire  alarm has sounded  follow the procedures of your  central monitoring s
65. ment  les enterprises de t  l  communication ne permettent pas que l   on raccorde leur mat  riel a des jacks  d   abonn    sauf dans les cas pr  cis pr  vus pas les tarrifs particuliers de ces enterprises     Les r  parations de mat  riel homologu   doivent etre effectu  es pas un centre d   entretien canadien autoris   d  sign   par le  fournisseur  La compagne de t  l  communications peut demander a      utilisateur de d  brancher un appareil a la suite de r  p   arations ou de modifications effectu  es par      utilisateur ou a cause de mauvais fonctionnement     Pour sa propre protection       utilisateur doit s    assurer que tous les fils de mise a la terre de la source d   nergie   lectrique  des  lignes t  l  phoniques et des canalisations d   eau m  talliques  s    il y en a  sont raccord  s ensemble  Cette pr  caution est par   ticuli  rement importante dans les r  gions rurales    Avertissment    L utilisateur ne doit pas tenter de faire ces raccordements lui meme  il doit avoir recours a un service d    inspec   tion des installations   lectriques  ou a electricien  selon le cas       Une note explicative sur les indices de charge  voir 1 6  et leur emploi  a l intention des utilisateurs du mat  riel terminal  doit  etre incluse dans      information qui accompagne le materiel homologu    La note pourrait etre r  dig  e selon le mod  le suiv   ant       L indice de charge  IC  assign   a chaque dispositif terminal indique  pour   viter toute surcharge  le pourcen
66. nn OK     1 beep  sensor LED goes out          Glass guard  sensor       Tap the glass 3 or 4 inches from the  sensor        Alphanumeric   LED        SENSOR nn OK     1 beep  sensor LED goes out                            Device Test procedure Touchpad Result          Supervised 1  Unplug the siren and check the Alphanumeric     SENSOR nn OK     wireless siren alphanumeric touchpad display  LED  1 beep  sensor LED goes out  2  Plug the siren in        Freeze sen    Apply ice to the sensor  Alphanumeric     SENSOR nn OK     sor Do not allow the sensor to get wet  LED  1 beep  sensor LED goes out               If you need more time to complete testing  restart the timer by pressing 8  CODE  3       Check to see that all sensors have been tested by pressing FI       Alphanumeric touchpads display a list of untested sensors       Untested sensor LEDs light on LED touchpads  Keep in mind that 8 sensors are represented   If over 8 sensors are installed in the system  the Trouble light will remain on until all sensors and  panic alarms are tested     You ll know you ve finished testing when       Alphanumeric touchpads display     SENSOR TEST OK          When the Trouble light goes out on the LED touchpad        3  Disarm to Level 1 to exit Test Mode              Phone Communication Test    The purpose of this weekly test is to verify that the  connection between the central monitoring station  and your system are working properly     M ost phone tests take only a few minutes  howe
67. ns are  reporting to one pager     Ask your dealer or installer if you would like the  Streamline feature turned on     Sample pager message with  Streamline feature turned off        Event code Last four account digits    Sensor number  or user number    Sample pager message with  Streamline feature turned on        SECTION 11   CREATING TIME SCHEDULES    Time schedules are windows of time defined by a  start time  a stop time  and the days of the week  these times are effective     You can create up to 16 time schedules for setting  up the following system features  Latchkey Paging   Notify by Exception  and light control        An LED touchpad or Touchtone phone can be  used to create time schedules  but an alphanu   meric touchpad works much better because of  its extensive feedback    See Appendix C for LED and phone program    ming instructions              To define a time schedule    1  At an alphanumeric touchpad  enter  User Programming by pressing   9    System or Partition M aster  C  0  D  E     2  Press  B  until the touchpad displays     SET UP SCHEDULES     then press Fi    The touchpad displays the first time schedule      SCHEDULE 00       3  Press  B  until the touchpad displays the time  schedule you wish to set  then press F    The touchpad displays the current start time  for this schedule    4  Enter the start time in 24 hour format   00 00 23 59   then press F    The touchpad displays the new start time    5  To display the current stop time for this  
68. of the door or  window you wish to bypass       Indirectly    As you are arming  bypass sensors on  already open doors and window  This method  should not be used in UL4isted installations     Bypassing a Sensor Directly    Use this method if the system is armed and you  would like to open a window without disarming     Refer to the User Sheets in Appendix A to deter   mine what the sensor number is for the door  win   dow  or motion detector you wish to bypass     To bypass sensors directly using an  alphanumeric or LED touchpad  1  Close all doors and windows   2  Arm your system to the desired level   3  Atany touchpad   Enter BYPASS    CODIE    sensor number      Alphanumeric touchpads display      BYPASSED        e On LED touchpads  the Bypass LED  lights up        STAY AWAY 1 2 k 4 Bypass Trouble  5 6 7 8  ALARM   Check  Both Flashing Status  Enter Code Power  NO DELAY          4  Ifthe touchpad displays    INVALID    or the  Bypass LED does not light  make sure that  you entered a valid sensor number  H eat and  smoke sensors cannot be bypassed     5  Bypass other sensors  if necessary  by repeat     ing Step 3   6  The bypassed door or window can now be  opened       You cannot bypass sensors directly using a  keychain touchpad     Bypassing a Sensor Indirectly    Use this method if you are arming the system and  would like to bypass doors and windows already  open     To bypass sensors indirectly using an  alphanumeric or LED touchpad   1  Leave open only those doors
69. or fuse that controls that outlet    The backup battery will take over  but if AC power is not  restored within 15 minutes  the system will alert you and the  central monitoring station  if your system is monitored   It  reports again when power is restored     Alphanumeric touchpads display      SYSTEM BATTERY FAILU RE        On LED touchpads   Trouble LED flashes    Alphanumeric touchpads display      SEN SO R SUPERVISO RY                On LED touchpads   Trouble LED flashes along  with affected LED sensor number   if under sensor number 8        The emergency backup battery has been drained and must be  recharged or replaced  If AC power is out  the security system  may shut down once the battery is drained  When AC power  is restored  the panel will recharge the battery  If the trouble  condition exists more than 24 hours after AC power is  restored  call your security dealer for service     There is a problem with how the sensor is communicating  with the panel   1  Test the sensor in Test M ode as described on page  page 33   2  Ifthe sensor does not test O K  call your security dealer  for service              Table 4  Causes of Trouble Beeps       Touchpad Feedback After  Pressing     Key    Trouble Condition          Alphanumeric touchpads display      SEN SO R TRO U BLE          On LED touchpads   Trouble LED flashes along with  affected LED sensor number   if under sensor number 8     Alphanumeric touchpads display      LOW BATTERY          On LED touchpads   Trou
70. ord the actual user codes and the  attributes of each  If you would like any of the  attributes changed for any code  contact your  dealer        Good Access Code Hygiene    To preserve the integrity of your  system  keep access codes  confidential and  delete extra codes  as soon as they  are no longer needed     We recommend that you  N avoid using obvious code  patterns such as 1234 or    1111  2222  etc                    System M aster Code Privileges    Using the System M aster code to enter User Pro   gramming allows you to     Change the System M aster code       Change or delete the Partition M aster code in the  current partition       Change or delete Regular U ser codes in the cur   rent partition    The System M aster default code is HII 3  4   It is   important that you change this default and write the   new code on the User Sheets in Appendix A     Partition M aster Code Privileges  Using the Partition M aster code to enter User Pro   gramming allows you to       Change the Partition M aster code in the current  partition     Change or delete the Regular User codes in the  current partition    Regular User Code Privileges    You cannot enter User Programming with a Regular  User code        The Touchpad Tamper Feature    The installer can program your system to send a  Police alarm in the case of possible touchpad  tampering     If more than 40 keys are pressed when the sys   tem asks for a code  and those keystrokes are  not part of a valid access code  a sir
71. plays     USER CO DES     then press H   3  Press  B  until the touchpad displays the type  of code you wish to erase  then press H   4  Enter the System M aster or Partition M aster  code you used in Step 1 and press F     The deleted code appears as  for example      USER 01      2 x x        5  Press LB  to move to another code  or  B           to exit User Programming              SECTION 7   SETTING THE TIME AND DATE    Although the installer usually sets the time and date  at the time of installation  the user can change it  when necessary     To set the system   s time and date using an alpha    numeric touchpad    1  Enter User Programming by pressing   9    System or Partition M aster  C  0  D  E    The touchpad displays    SYSTEM MENU      briefly  then    USER CO DES       2  Press LB  until the touchpad displays     TIME AND DATE     then press F    3  Enter the correct time in 24 hour format   then press      For example  if the current  time is 7 23 a m   enter 0723    The touchpad displays     TIME 7 23 PM       4  To set the current date  press  B     5  Enter today   s date as 6 digits  mm dd yy   and press 4   The touchpad displays      DATE 12 07 99     for example    6  Press  k           to exit User Program   ming    To set the system   s time and date using an LED   touchpad    1  Enter User Programming by pressing   9    System or Partition M aster  C  0  D  E     2  Press         0     3  Enter the correct time in 24 hour format   then press FA    4  
72. r designated Phone Command  Prefix     3  Enter your access code    4  You hear a short status message  such as      System is O K       5  Proceed with system commands     Codes with Remote Access Capability    The ability to access the system from off site is a  code attribute given by the installer     Check the User Sheets in Appendix A to see which  access codes have the ability to operate the system  from off site  You can have access code privileges  changed by contacting the installer        Touchtone Phone System O peration    Phone operation of your system involves 2 steps     1  Use a Touchtone phone to access the system        Local Phone  Access    Pick up the phone  Within 5  seconds of picking up the phone  receiver  enter the command        Remote Phone  Access          Use the Ring Hang Ring or the  Twelve Ring method to get the  system to answer the call   Then enter F    C  0  DI E           2  Enter the command                                                        Disarm the        1     C O  DIE    system   Arm to Level 2 F    2     CI O DI E    Arm to Level 3        8     C  0  D  E    Send a Police  k    FR    Ce    El   FH    FI  panic alarm  Available from on site only    Arm system with   F   2     CI O  DITE     4  or  Mo Delay A   8   CODE  4  Arm to enable E    2     CI O DITET    6  or  Latehkey A         CODE    GI  Arm system with   F     2     CI O  DITET    0  or  exit lights off  l  B    00DE  0                Bypass a sensor    Indirectly 
73. s     If a pagerholder no longer wishes to receive the  reports  the pagerholder needs to contact the  installer to turn off this option for that pager     O pening and Closing Reports occur without regard  to any time schedule  There are no special codes  that the user needs to enter in order for the page to  be sent     Who Will Be Paged     Your system can call up to 5 different pager num   bers  as well as the central station  to report an  O pening and or Closing Report     Refer to the User Sheets in Appendix A to see  which pagers have been set up to receive a page for  this feature  Contact the installer if you would like  to turn O pening and Closing Reports on or off for  any programmed pager or for the central station     W hat Will the Pager Report     For O pening Reports  the page reports the arming  level  111 for 1   O FF  and the user code entered     For Closing Reports  the page reports the arming  level as 222  2   STAY  or 333  3 AWAY   and the  user code that armed to that level     See Table 1 in Section 10 for more information on  paging reports              SECTION 14   LATCHKEY PAGING    The Latchkey Paging feature allows programmed  pagerholders to be notified when the system is  armed and or disarmed during specific hours or  under certain conditions     Page In the Event of       You can set up the Latchkey Paging feature to send  a page in the following situations       Send a page when the system is disarmed    Latchkey O pening      Send a page
74. schedule  press LB  once    6  Enter the stop time in 24 hour format  then  press      The touchpad displays the new  stop time    7  Press LB  until the touchpad displays a day of  the week you wish to assign this schedule to    8  Enter to include the day in  the schedule     ON     or    to  exclude the day from the  schedule     O FF        9  Press I to secure your choice   10  Press  B  to move to the next day of the week  or press     to return to the schedule list    11  Press              to exit User Program   ming      1    Off   2   On    Scheduling Consecutive D ays    There may be instances when you d like to schedule  a feature event to start one day and stop the next  day or anumber of days later     One Day Rollover    You can create a schedule that begins on one day   and stops the next day by using only one time  schedule   The stop time must be within 24 hours  of the start time      Example 1 of One Day Rollover                       At home you d like the Latchkey O pen  Schedide  ing feature to be effective from 10 p m  X  on Tuesday until 5 a m  on Wednesday  Sap  See    E   By taking advantage of One Day Roll  Sw  over  one time schedule can cover both y  Eza  days   That schedule is illustrated at le   OW  right    Notice how the stop time is within 24      oa  hours of the start time  The system Hera  knows to apply the stop time to the      next day  5 a m  on Wednesday   Sat   Oe     Sun   Part Z  Example 2 of O ne Day Rollover   Building on Examp
75. stem Version 28    T    Tamper Reports 20   television remote controls 6   Tem 3 fire alarm 13   temperature range  setting 19   Test M ode  entering 33  exiting 34   testing the system 32   time schedules 29  assigning for advanced lighting 22  assigning for Latchkey paging 25  assigning for Notify by Exception 26  creating 21  M ultiple Day Rollover 21  One Day Rollover 21  scheduling consecutive days 21  using with partitioned systems 22    time  setting system 16  time out for sirens 14  ToolBox downloading software 14  Touchpad Low Battery Reports 20  Touchpad Tamper feature 15  Touchpad Tamper Reports 20  touchpads  adjusting display brightness 18  testing 33  wireless 4  trouble beeps 5  32  trouble condition 12  Trouble Reports 20  troubleshooting 32  turning off local phone control 32  Twelve Ring method to access system re   motely 30    U   user codes  changing 15  different types 14  erasing 15  giving attributes 14  Latchkey designated 24    V   Voice Chime feature 31   volume  adjusting Supervised W ireless Siren  17    W  window sensors  testing 33  wireless   siren 17   touchpad 4    Notices    FCC Notices    This equipment has been tested and found to comply with the limits for a class B digital device  pursuant to part 15 of the FCC  rules  These limits are designed to provide reasonable protection against harmful interference in a residential installation  This  equipment generates  uses  and can radiate radio frequency energy and  if not installed and used
76. tage de la charge  totale qui peut etre raccord  e a un circuit t  l  phonique boucl   utilis   par ce dispositif  La terminaison du circuit boucl   peut  etre constitu  e de n    import somme des indices de charge de l   ensemble des dispositifs ne d  passe pas 100        L    Indice de charge de cet produit est    Trademarks    ITI is a registered trademark of Interactive Technologies  Inc  Concord  SuperBus  SnapCard  and ToolBox are trademarks of  Interactive Technologies  Inc  X 10 is a registered trademark of X 10  USA   Inc     This manual may refer to products that are announced but are not yet available     INTERACTIVE TECHNOLOGIES  INC   2266 SECOND STREET NORTH  NORTH SAINT PAUL  MN 55109       T  651 777 2690    TE   F  651 779 4890       WIRELESS    Security  Automation  Access Control       1998 Interactive Technologies  Inc    ITI is a registered trademark of Interactive Technologies  Inc   Concord is a trademark of Interactive Technologies  Inc   Specifications are subject to change  Some features are optional   For reprints  order manual 466 1513     
77. tation to prevent a false dis   patch     To cancel an alarm     1  Press  1    O FF at any touchpad      Alphanumeric touchpads display      ENTER CO DE      e On LED touchpads  the Enter Code light  blinks   2  Enter your access code      Alphanumeric touchpads display  date and time  or programmed text   e On LED touchpads  the Enter Code light  stops blinking   The system sounds one long beep     If you re using a Touchtone phone  see    Using a  Touchtone Phone to O perate Your System    on  page 30     Guidelines for Preventing  Accidental Alarms    Following these guidelines will go a long   way toward preventing accidental alarms    M Close doors and windows before you leave   your house    M When getting ready to leave the house  gather  the things you want to take with you so you   can exit immediately after arming the system    M Always enter and exit within the programmed  delay times    M Make sure you leave through a door that has   a delay time set for it  If you arm your system    then leave through a door without a delay time    an alarm will immediately sound    M When you return  immediately disarm your system   M Be aware of the devices in your security system  and learn how each one operates    M Listen to system beeps and voice announcements   Take note of indicator lights and touchpad messages  which indicate the system   s current status    M If you have pets  ask your installer if you need pet  lenses in your motion detectors  Pets climb higher  than 
78. ted to 55       You re about to return home and would like the  house to be heated to its normal 68  F when you  arrive  If you have a Phone Interface and Voice  M odule installed  you can simply call home and  turn the Energy Saver feature off  giving control   back to the furnace thermostat  68        Control your air conditioning temperatures in the  same manner     In addition to controlling temperature  the Energy  Saver feature notifies the central monitoring station  if your heating or air conditioning unit fails   before  pipes freeze or pets are harmed by extreme heat or  cold     Setting the Energy Saver High and  Low Temperature Settings    Initially  you must set the energy saver to the desired  high and low temperatures  This is done only once   unless you want to change temperature settings        High  Setpoint  90    If room temperature  reaches high setpoint   air conditioner turns on   If room temperature  reaches low setpoint   furnace turns on   Low  Setpoint  45        The high and low settings you enter do not control  heating and cooling systems  but determine the  point at which the furnace or air conditioner is acti     vated     Temperature settings can range from 45   to 90    Fahrenheit     To set the Energy Saver temperature range from  an alphanumeric touchpad     1     Enter U ser Programming by pressing    9    System or Partition M aster  C  0  D  E    Press  B  until the touchpad displays     ENERGY SAVER     then press M    Enter the lowest 
79. tem sounds one long beep     To disarm to Level 1   O FF using a keychain  touchpad     e Press the Unlock button                  Arming Level 2   STAY    There are times when you want intrusion protec   tion  but still want the freedom to move around  within your house without setting off an alarm  For  example  in the evening when your family is inside  for the night  In this and similar situations  set your  system to 2   STAY     To arm to Level 2   STAY using a touchpad   1  Close all protected perimeter doors and win   dows   2  Press  2  STAY at any touchpad      Alphanumeric touchpads display      ENTER CO DE      e On LED touchpads  Enter Code blinks   3  Enter your access code      Alphanumeric touchpads display      ARMED TO STAY          On LED touchpads  STAY lights up        STAY AWAY 1 2 3 4 Bypass Trouble  6 7 8  ALARM   Check  Both Flashing Status  Enter Code Power  NO DELAY       4  The system sounds two short beeps   5  If leaving the premises  exit through a desig   nated delay door immediately     To arm to Level 2   STAY using a keychain  touchpad     e Press the Lock button O    If your system will not arm    M Reread and follow the arming  instructions carefully    M Make sure that the access code  you entered was valid    M If you hear protest beeps  check to  see if a protected door or window  was left open        Your installer can set up your key   chain touchpad to either          increase the arming level each time  the Lock button is pressed   
80. the  designated delay door  the interior sirens and  speaker sound two short beeps every two sec   onds  This tells you that the Entry Delay time has  begun and reminds you to disarm the system to  avoid setting off an alarm     During the last 10 seconds of Entry Delay  you ll  hear one beep every second     Your installer will work with you to decide which  door s  should be delay door s   and determine the  delay times that will work best for you and your fam   ily  Then  the installer will program the Exit and  Entry Delay times into your system     Entry Delay    a de a ee    Disarm the system before  the round of 10 quick beeps  to avoid an accidental alarm           Upon entering  and during  Entry Delay  you ll hear  2 beeps every 2 seconds              Extended Delay    In some situations  additional time is  _needed to arm or disarm the system   In these instances  the installer can pro   gram an Extended Delay time  giving you  as much as 16 additional minutes to arm or disarm  the system before setting off an alarm     i        Refer to the User Sheets to determine if there is an  Extended Delay for your delay door s   If there is   add that to the Entry and Exit Delay times to deter   mine the actual delay times you have     No Delay   For Instant Alarm      You can choose to turn off the Entry and  _ Exit Delays  causing the delay doors to  arm immediately  Anyone entering the  house through the delay door when the  system is set to No Delay would immediately ca
81. the Panel    Touchpads   Y our System Interface  Alphanumeric Touchpads  LED Touchpads  Wireless Handheld Touchpad  Keychain Touchpads  Touchtone Phones  Panic Buttons    Beeps   How Your System Talks to You  Key Beeps  Status Beeps    W hat Happens in an Alarm Condition  Notification by Pager    Preventing Accidental Alarms  Cancelling Accidental Alarms    Basic System O perations    Arming Your System  Arming Level 1   O FF  Arming Level 2   STAY  Arming Level 3   AW AY    Exit and Entry Delay Times  Exit Delay Example  Entry Delay Example  Extended Delay  No Delay   For Instant Alarm    Arming While a Door or Window is O pen  Bypassing a Sensor Directly  Bypassing a Sensor Indirectly  Was the Bypass Successful     Basic Light Control    w Ww    UT a annan ununppaR HR HE A A    a oO    O LO  O oonwn N    Checking the Status of Your System  Short System Status  Full System Status    Panic Alarms    Fire Panic  Lighting During a Fire Panic Alarm  Resetting Smoke Detectors    Police Panic Alarm  Lighting During a Police Panic Alarm    Auxiliary Panic Alarm  Lighting During an Auxiliary Panic Alarm    Siren Time out    Assigning U ser Codes    Programming Access Codes  Good Access Code Hygiene  System M aster Code Privileges  Partition M aster Code Privileges  Regular User Code Privileges  The Touchpad Tamper Feature    Changing or Erasing User Codes  Changing a User Code  Erasing a User Code    Setting the Time and Date    12    12    13  13    13    13  13    14  14    14    
82. the panel calls the central  monitoring station     The central monitoring station  operator reports the alarm to  the police or fire department              SECTION 2   COMMUNICATING  WITH THE PANEL    Touchpads allow you to communicate with the  panel  In turn  the system can be set up to commu   nicate with you through     e status beeps from touchpads and speakers      alarm sirens      scrolling text on alphanumeric touchpads    e flashing lights on LED touchpads      voice feedback over Touchtone phones or  interior speakers  and     system information over pagers     Instructing the Panel    M ost of your instructions to the panel consist of this  basic pattern     Command Access Code    Not just anyone can walk up to a touchpad and  operate your security system  Before the system  will process most commands  users are required to  enter a pre programmed 4 digit access code   Keychain touchpads that are enrolled as part of the  system do not require an access code  but are usu   ally kept in an individual   s pocket or purse     By    If you would rather use an  actual key to arm and disarm  the system  your security  dealer can install a special key  and keyswitch in your home     Touchpads   Your System Interface    There is a broad range of touchpads that can be  used with your panel   from a single button panic  sensor which sends only panic alarms  to an alpha   numeric touchpad that displays text and allows  extensive user programming     Alphanumeric Touchpads  
83. time schedule   no page is sent     If armed during the  closing time schedule   no page is sent           If the system is not armed  at all  a page is sent at the end  of the closing time schedule     The touchpad displays the first available time  schedule    Enter to assign the time schedule   or to make the time schedule inactive for  this event    Press  1 to secure your choice    Press  B  to go to the next schedule and  repeat steps 4 and 5    When you ve finished attaching the desired  time schedules  press        7     1 to exit  User Programming     Exception Opening pages occur if the system is disarmed  earlier or later than the opening time schedule     Exception Opening Schedule    6 00    Qu    8 00    Exception Closing Schedule  5 00 7 00                          2       222 or 333    Se          2            Qin           gt        Exception Closing pages occur if the system is armed    earlier or later than the closing time schedule     Exception Opening Schedule    6 00    8 00    Exception Closing Schedule  5 00 7 00        gt     222 or 333          2    Ox or 333           5                2                      SECTION 16   THE NO ACTIVITY FEATURE    The system can monitor the activity in your home  and automatically call for help if normal activities  are not detected within a defined period of time     For example  if someone falls and can   t move  the  system will detect that normal activities  such as  placing outgoing calls or opening doors and w
84. uchpad displays     DOWNLOADING OFF     for example     On LED touchpads     Press        4     0      3  Enter  2  to turn the feature on   allowing the dealer remote  access to the panel  or enter  to turn the feature off  denying  remote access    4  Press l   to secure your choice    5  Press        7       to exit User Programming        SECTION 18   SYSTEM INFORMATION    There is certain information about your system that  is useful to know for the purposes of future software  updates  This includes the factory code  the system  number  and the system level     After identifying the information for your system   make a note of it in the User Sheets found in  Appendix A     This information is unavailable to systems relying  solely on an LED touchpad     To identify system information   1  From an alphanumeric touchpad  enter User  Programming by pressing   9    System or Partition M aster  C  0  D  E    2  Press  B  until the touchpad displays     SYSTEM VERSION     then press H   e The first information displayed is the factory  code  For example      FACTO RY CO DE nnn   nnnn      e Press LB  to display the system number  For  example     SYSTEM NUMBER   nnnnnnn      e Press B  to display the system level  For  example     SYSTEM LEVEL nnnn        3  Press             to exit User Program   ming        SECTION 19   USING A PARTITIONED SYSTEM    The panel can be set up by your installer to operate  as a two partitioned system     A partitioned system would be useful in
85. use  an alarm     No Delay is normally used     e When you re staying at home  after you ve armed  the system     When you re arming your house from the outside      You must have a wireless touchpad in order to  do this      Arming to Level 2 or 3 with No Delay  using a  touchpad   1  Close all perimeter doors and windows   2  Exit the premises if arming to 3   AW AY   3  Enter     2     C LO  DILE  or  3    A0     The system sounds two or three short beeps   4  Immediately after hearing the beeps    press  4  for No Delay    On LED touchpads  No Delay lights              STAY AWAY 1   3 4    Bypass Trouble    5 6 7 8  ALARM   Check  Both Flashing Status  Enter Code Power  NO DELAY       Changing the arming level will restore delay doors  to their normal Exit and Entry D elay times     Arming While a Door or Window is O pen    It is possible to arm your system  while leaving a door or window  open  This is useful if  for example   you like to sleep at night with the  window open                          If the door or window has a sensor  installed on it  the system must be  told to ignore  or bypass  that sensor  when it   s open  All other sensors  will remain active                                REM EMBER   When a sensor is bypassed  you are allowing  that door or window to go unprotected              There are two methods for bypassing a sensor        Directly    After arming the system  bypass  door window sensors before you open them   You must know the sensor number 
86. usecode for the X 10 modules is   Partition 1     Partition 2     Record the location of each light        Light   Parti   tion    Location of Light       1 2       1 2       1 2       1 2       1 2       1 2       1 2       1 2       OI 1 mn BW N  e    1 2                                     Siren Location Super   Sensor No  of Siren vised  1 Yes No  2 Yes No  3 Yes No  4 Yes No  5 Yes No  6 Yes No                   Is the wireless interior siren supervised     O Yes  I ll get a    Sensor nn OK    message on  alphanumeric touchpads when   test it     O No  No touchpad message will appear     Energy Saver  The low setpoint is currently set for ______ degrees   The high setpoint is currently set for _____ degrees     If the Power Goes O ut    Your system has a backup battery that keeps your  system operational during a power failure  An    optional feature allows your system to alert the cen     tral monitoring station if the power is off for more  than 15 minutes  It reports again when power has  been restored     Simply press the arm button to arm the system   Press the disarm button to disarm the system    Pressing both at the same time sends a panic signal  to the central monitoring station      Resetting Smoke Detectors    After an alarm  wireless smoke detectors auto mati   cally reset themselves after all smoke has cleared           No Activity Time    M y system uses the No Activity feature     O Yes  If there is no activity in my system for ____  hours  12 99  default
87. ver   your system will try for up to 15 minutes to establish  a connection     To perform a phone communication test   1  Disarm the system     2  Press    System or Partition M aster  C  0  D  E    3  Press  2       Alphanumeric touchpads display      PHO NE TEST        e LED touchpad sensor lights make a bounc   ing pattern from left to right   4  Ifthe phone test is successful   e alphanumeric touchpads display      PHONE TEST OK         LED touchpads sensor lights stop bouncing  pattern     Within a few minutes  the display should return to  the Level 1 display  If it does not return in three  minutes  note how long before the Level 1 display  returns and contact the installer     After the test has started  the arming level can be  changed to 1   0 ff  then to 2   Stay or 3 AWAY  if  you wish     SECTION 22   TRO UBLESHO O TING    Your security system uses a variety of different    alarm sirens  status beeps  voice messages and trou     ble beeps to communicate with you  The next few  pages describe the different sounds and what they  mean  Try to familiarize yourself with the differ   ences  You will hear some sounds each time you  tell your security system to do something  like arm  or disarm  Some sounds you will hear only when  there is a problem with the system  like a low bat   tery  And  there are sounds you will only hear in an  emergency  Getting to know your system sounds  allows you to react quickly and appropriately to the  messages you hear     Trouble Beeps
88. ximum number of devices your telephone line will support with ringing service  In most  areas the sum of all device RENs should not exceed 5 0  Contact your local telephone company to determine the maximum  REN for your calling area     If your telephone equipment causes harm to the telephone network  your telephone company may temporarily disconnect your  service  If possible  you will be notified in advance  When advance notice is not practical  you will be notified as soon as possi   ble  You will also be advised of your right to file a complaint with the FCC     Your telephone company may make changes in its facilities  equipment  operations  or procedures that could affect the proper  operation of your equipment  You will be given advanced notice in order to maintain uninterrupted service  The telephone  company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are  sure that the equipment is not malfunctioning  This equipment may not be used on coin service provided by the telephone com   pany  Connection to party lines is subject to state tariffs     Declaration of Conformity  DoC     Interactive Technologies  Inc  declares that the ITI model no  60 792 95R is in conformity with Part 15 of the FCC Rules  O pera   tion of this product is subject to the following two conditions   1  This device may not cause harmful interference  and  2  this  device must accept any interference received  including interference th
89. you may guess  causing alarms when   you are away    M Check the location of your smoke detectors   Smoke detectors near bathrooms can   be tripped by steam from a shower    Smoke detectors near the kitchen   can be tripped by cooking smoke    Refer to the User Sheet in Appendix A   to determine what the specific   settings are for your system        SECTION 4   BASIC SYSTEM OPERATIONS    This section describes     e Arming your system    e Bypassing sensors so you can arm your system  while a window is open    e Basic light control     For instructions on using a phone to perform any of  these functions  see    Using a Touchtone Phone to  O perate Your System    on page 30     Arming Your System    Since your security needs may vary throughout the  day  this system was designed with three arming lev   els to meet these different needs  By arming your  system to a particular level  only those sensors pro   grammed to detect in that arming level will report  alarm conditions to the panel     No matter which level your system is in  all sensors  programmed to be active 24 hours a day will con   tinue to report alarm conditions  This includes  smoke detectors  fire sensors  panic buttons  and  environmental sensors     Level 3   AWAY  All perimeter sensors are active     plus interior sensors     Level 2   STAY    Perimeter protection is on   Interior sensors are not active  so people    and pets can move around freely     Smoke detectors  fire    sensors  and other    Level 1  
90. ystem from O ff site    To access the system from off site  the system needs  to recognize two things about the call     e The panel needs to recognize that it should  answer the phone    e The panel needs to recognize that the code  entered has the authority to operate the system  from off site    When using a cellular phone to operate the system    follow the off site operating directions     How the Panel Answers the Phone    When you call the panel  it needs to recognize that  it should answer the incoming call  This is accom   plished by one of two methods     e RingHangRing method  e TwelveRing method    Ring Hang Ring Method  You can use this method  if there is no chance that an answering machine or  person will pick up the call on the first ring     1  Call the panel   In most cases this is the same  number as the regular phone     2  Let the phone ring once  then hang up    3  Wait between 8 and 30 seconds  then call the  panel again  This time the panel will answer      System hello      on the first ring    4  Enter      your designated Phone Command  Prefix     5  Enter your access code    6  You hear a short status message  such as      System is O K       7  Proceed with system commands     Twelve Ring  You can use this method if there is no  chance that an answering machine or person will  pick up the call before the twelfth ring     1  Call the panel and let the phone ring  The  panel will answer    System hello     after the  twelfth ring    2  Enter Fl  you
    
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