User Manual
Contents
1. Memory key by pressing the i button Memory function enables and the corresponden symbol is displayed Memory function simultaneously enables a double electronic intelligence e domestic hot water intelligence e heating intelligence i we a DHW Memory l By enabling Memory button the intelligence of the machine begins e z to memorize the usage habits of the user After only one week Memory function would have already learned the user s habits of using domestic hot water and therefore should be able to pre i J heat it for each request fig 3 The pre heating is performed in the half hour before the request made in the day and at the hour memorized the week before Example Thursday 15th at 7 00 a m a domestic hot water request is made Next Thursday the 22 at 6 30 a m the boiler performs the pre heating of domestic hot water When the user makes the hot water request at 7 00 a m finds the water already at the desired temperature If it is necessary to have pre heated water besides the usual habits please use the Touch amp Go function In case the boiler lacks power supply the data memorized by this function will be lost When the boiler is power supplied again Memory function restarts to memorize the habits In order to benefit by the advantages off Memory function you have to wait for one week to pass Memory button2. FF l oe CH Memory By enabling Memory button the boiler takes in consideration the time that passes from ignition and after 10 minutes increases the delivery temperature memorized with 5 C Memory repeats the cycle until the room temperature set on the room thermostat is reached or until the maximum temperature allowed is reached Due to this automatic function it is possible to select lower delivery temperatures and at the same time to reduce the time for reaching the set room temperature gt page 8 5 KNOWING THE LINEA ONE LINEA ONE is a combi boiler fully condensing with a premix burner The boiler is characterized by very low emission high modulation and top domestic hot water performance The above characteristics allow the boiler to maximize the end user comfort and maximize the energy saving both on the gas and the electricity T Button for central heating set point Use this button to allow the encoder to set the central heating temperature set point H T C function while adjusting the heating temperature from the minimum value 40 C to the maximum value 80 C the field where the H T C system enables is met Heating Temperature Control from 55 C to 65 C The H T C system autonomously manages the delivery temperature adapting the boilers operation to meet the dwelling s real needs When the heat need extends the de
3. Hot water outlet 3 2 HOW TO RESET THE APPLIANCE When the display is flashing or when the reset icon is shown the appliance will require to be reset manually Before resetting the boiler ensure that the displayed pressure is indicating the correct level Allow a period of two minutes to elapse before pressing the reset button IMPORTANT If the appliance requires to be reset frequently it may be indicative of a fault please contact your installer or Vokera Customer Services for further advice Cold water inlet stopcock filling valve C H flow valve Filling loop C H return 3 3 HOW TO SHUT DOWN THE SYSTEM FOR SHORT valve valve outlet PERIODS The system and boiler can be shut down for short periods by simply turning the time clock to the off position It is also aa advisable to turn off the main water supply to the house normal operating position 3 4 HOW TO SHUT DOWN THE SYSTEM FOR LONG PERIODS If the house is to be left unoccupied for any length of time especially during the winter the system should be thoroughly drained of all water The gas water and electricity supply to the house should also be turned off For more detailed advice contact your installer 3 5 HOW TO CARE FOR THE APPLIANCE To clean the outer casing use only aclean damp cloth Do not closed use any scourers or abrasive cleaners position filling 7 position 3 6 HOW TO REGULATE THE HOT WATERTEMPERATURE Usually your insta
4. 4 ON OFF RESET key Allows you to e switch on the boiler e switch off the boiler e restart the boiler after a fault stop 5 Heating ON OFF key Enables disables the heating function 6 Dedicated to the Technical Assistance Service Enables or disables the boilers self operation 7 Encoder adjustment selector Allows you to increase or decrease the preset values 8 Comfort key Enables Comfort function 9 DHW temperature adjustment key Allows the access to the adjustment of DHW temperature by using the selector fig 1 SECONDARY INFORMATION DISPLAY RESET a _ shi Wim m L n T1 4 era 6 H 15 16 N N N 8 Wj 17 1 Reset symbol Indicates when it is necessary to restart the boiler please read page 42 for details 2 Key symbol Indicates the presence of a fault please read page 42 for details Drop symbol Displaying that the system pressure is under the correct level Displaying the operating temperature DHW or heating Memory symbol It is displayed when Memory function is on Heating symbol Flashing indicates a heating request in the room 7 Heating layer Indicates the position of the set heating temperature position relative to the maximum and minimum 8 When the heating flame is on it indicates that the burner is on following a heat request in the room 9 Anti freeze symbol It is displayed when the anti freeze fu
5. BLOCK the anti block function is active at all times even when the appliance ON OFF selector is at OFF Should the appliance be inactive for 24 hours both the pump and divertor valve actuator will be energised for a short period to reduce the risk of component seizure NOTE The frost protection and anti block functions are reliant on the appliance having a permanent electrical supply and being in a non fault condition 2 3 3 HEATING MODE Press the ff button to select the heating mode the display will show boths layers When there is a demand for heating via the time clock etc the boiler will go through an ignition sequence whereby the burner will light When the appliance reaches the set temperature the burner will go off for minimum period of approximately 5 minutes When the programmer time clock or external thermostats heating request has been satisfied the appliance will switch off automatically 2 3 4 DHW MODE Press the key to select the DHW mode the display will show only the DHW layer When a hot water outlet or tap is opened the boiler senses water flow and initiates an ignition sequence The boiler will modulate the output according to the temperature required when the hot water request has been satisfied the boiler may continue to ope rate if the pre heat function is active NOTE If the appliance fails to ignite during the ignition sequence it will re attempt ignition several times before going to a loc
6. ING MODE When boiler is in the Heating position the appliance is active for both heating and DHW requests The booster function and pre heat function are active BOILER OFF heating mode off domestic hot water on When the function switch is in the DHW position the appliance is active for DHW requests The TSC Temperature Stability Control function is active All heating requests will be ignored 2 3 2 FUNCTIONS TSC when the TSC function is active the appliance may over ride the selected DHW temperature in order to maintain temperature stability Comfort button by pressing the i button Comfort function enables and the correspondent ovo is displayed G By pressing the 4 amp button domestic hot water is supplied at the ideal temperature for shower the standard temperature set is actually 40 C It is possible to modify Comfort tem perature from 35 C to 45 C witha 0 5 C correction In order to change this temperature after selecting the m function press the 4 button and turn ns the selector A The set temperature is displayed Comfort function avoids searching for the right mix between hot and cold water in order to obtain the right temperature for shower Note The value set is memorized by the 1 boiler so that the next time you Sa fig 2 select Comfort button the boiler should be ready to supply the water at the desired temperature Comfort button
7. Linea ONE Vokera heating for life High efficiency combi boiler see mh A MA ane Users Instructions CE THESE INSTRUCTIONS TO BE RETAINED BY USER THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS commissioning of domestic hot water systems in the UK Contents Introduction Page How to Page Dear customer 2 3 1 Top up the system pressure 8 Do s and don t s 2 3 2 Reset the appliance 8 Primary information 3 3 3 Shut down the system for short periods 8 Secondary information 3 3 4 Shut down the system for long periods 8 3 5 Care for the appliance 8 Things you should know Page 3 6 Regulate the hot water temperature 8 1 1 Gas appliances 4 1 2 Electrical supply 4 What if Page 1 3 Guarantee registration card 4 4 1 suspect a gas leak 9 1 4 Benchmark log book 4 4 2 have to frequently to top up the system 9 1 5 How does it work 4 4 3 The reset light is on 9 1 6 Dimensions 4 4 4 The appliance is due its annual service 9 1 7 Clearances required 4 4 5 need to call an engineer 9 1 8 Frost protection system 4 1 9 Additional controls 4 Getting started Page 2 1 Before switching on 5 2 2 Appliance controls 5 2 3 Lighting the b
8. ected comfort level will appear on the two digits 1 2 etc or 1 2 etc The illuminated segment of the heating bar will increase or decrease Correction tolerance lies between 5 and 5 comfort These corrections are very important between seasons when the value calculated by the curve could result too low and therefore the time for reaching the set room temperature could be too long After 3 seconds from the last adjustment the value is automatically memorized and the display shows again the value recorded instantaneously by the probe 2 4 3 ADJUSTING THE HOT WATER TEMPERATURES see fig 1 Press the key and turn the selector A to select desired domestic hot water temperature The big digits will light up on display indicating the selected temperature value After a few seconds the display will show again the delivery tem perature effectively recorded by the boiler s probe 2 5 TEMPORARY FAULT CODES The built in fault diagnostic system automatically displays a unique fault code that can be used to determine why the boiler has temporarily locked out When the boiler displays a temporary fault code the appropriate code is shown flashing on the display accompanied by the symbol s e 2 6 FINAL FAULT CODES When the boiler displays a final fault code the appropriate code is shown flashing on the display accompanied by the symbol RESET 2 6 1 CODE ERROR RESET ONLY To reset the boiler push button If the bo
9. eloped a fault please contact your installer or Vokera Customer Services 0844 391 0999 UK or 05655057 ROI have all your details to hand including full address and postcode relevant contact numbers and your completed appliance log book 11 Vokera heating for life Cod 20023653 07 10 Ed 0 Registered address Vok ra Ltd Borderlake House Unit 7 Riverside Industrial Estate London Colney Herts AL2 1HG enquiries vokera co uk www vokera co uk www vokera ie Sales General Enquires T 0844 391 0999 F 0844 391 0998 Vok ra Ireland West Court Callan Co Kilkenny T 056 7755057 F 056 7755060 Vok ra Limited reserve the right to change specification without prior notice Consumers statutory rights are not affected A Riello Group Company Company Reg No 1047779
10. er and or pump should the temperature drop below 7 C Please note that the frost protection system is designed to protect the appliance only should frost protection be required for the central heating system additional controls may be required NOTE The frost protection system is reliant on the appliance having a permanent electrical supply and being in a non fault condition 1 9 ADDITIONAL CONTROLS Additional controls such as an external temperature sensor kit or under floor heating safety thermostat are available as optional accessories for this appliance You should consult your installer and or the supplementary instructions supplied on their use if installed GETTING STARTED 2 1 BEFORE SWITCHING ON Before switching the appliance on please familiarise your self with how to isolate the appliance from the gas water and electricity supplies how to check and top up if necessary the system water pressure any external thermostats time switches and their functions the appliance controls 2 2 APPLIANCE CONTROLS see fig 1 The appliance controls are on the front cover The appliance is equipped with a simple control panel that can be used to alter or control the following functions ON OFF selection mode of operation the outlet flow temperature to the central heating system the outlet temperature for domestic hot water In addition the large LCD display shows the status of the ap
11. iler starts without any problems the lock out is probably due to an accidental situation 2 6 2 CODE ERROR RESET s e Refer to the following section and the detailed fault finding flow charts overleaf Code Reason 11 false flame 12 restart ignition 13 check the wiring harness 23 check the wiring harness 25 high limit flow temperature probe 27 high limit return temperature probe 41 low water pressure 60 DHW NTC error 71 flow NTC error 2 CH 77 over heat underfloor thermostat 2 CH 78 flow return AT error 2 CH Code Reason 10 no flame detected 14 check the wiring harness 15 false flame 20 high limit thermostat fume thermostat 21 check the wiring harness 22 check the wiring harness 24 high limit flow temperature probe 26 high limit return temperature probe 28 flow return AT error 29 check the wiring harness 34 fan error start up 37 fan error high rpm 40 low water pressure 42 pressure transducer fault 50 59 internal PCB failure 70 flow NTC error 2 4 CH 72 return NTC error 2 4 CH 79 flow return AT error 2 CH 80 83 internal fault 91 condensing heat exchanger cleaning requirement 2 7 INFORMATION MODE The appliance keypad can be used to display certain information on the working status of the boiler Push the Info button J the InFO word appears on display By turning the selector A the display shows one by one the information described be
12. kout condition Should this occur please allow a period of two minutes before re setting 2 4 ADJUSTING THE OPERATING TEMPERATURES seefig 1 2 4 1 ADJUSTING HEATING TEMPERATURE If you want to adjust the temperature value by increasing or decreasing proceed as follows press the heating temperature adjustment key fj the number corresponding to the heating temperature will appear on the two digits turn the encoder to increase or decrease the value After three seconds last modified the value is automatically stored After a few seconds the display will show again the heating tempe rature effectively recorded by the boiler s probe 2 4 2 ADJUSTING HEATING TEMPERATURE WITH AN EXTERNAL PROBE CONNECTED When an external probe is connected the value of the delivery temperature is automatically chosen by the system which rapidly adjusts the room temperature according to the variations in external temperature The external probe symbol appears on the display and just the central segment of the heating bar lights up If you want to adjust the temperature value by increasing or decreasing it given the value automatically calculated by the electronic board proceed as follows press the heating temperature adjustment key ff the number corresponding to the set comfort level will appear on the two digits standard setting turn the encoder to increase or decrease the comfort level the number corresponding to the sel
13. livery temperature increases allowing a faster heating of the environment Once the desired comfort is reached the system restores the delivery temperature to the value set at the beginning All this assures minor consumptions minor limestone deposits in the boiler and minor thermal ranges in the radiators 2 Info button IL By pressing the key the InFO word appears on display By turning the selector A the display shows one by one the information described below Infolist Info 1 displays the external temperature recorded by the probe only if an external probe is connected Info 2 displays the system pressure Info 3 displays the set heating temperature Info 4 displays the set domestic hot water temperature If you don t make any selection within 10 seconds the boiler automatically exits the function if you want to exit immediately press the key e Memory button Memory key by pressing the button Memory function enables and the correspondent symbol is displayed Memory function simultaneously enables a double electronic intelligence domestic hot water intelligence heating intelligence Domestic hot water Memory By enabling Memory button the intelligence of the boiler begins to memorize the usage habits of the user After only one week Memory function would have already learned the users habits of using domestic hot water and therefore should be able to pre heat it for each reque
14. ller will have adjusted the hot water output fig 8 to suit your requirements however if you would like to adjust the outlet temperature please follow the instructions in section 2 4 NOTE If you find that the hot water temperature is still insufficient try reducing the flow of water through the tap WHAT IF 4 1 WHAT IF I SUSPECT A GAS LEAK If you suspect a gas leak turn off the gas supply at the gas meter and contact your installer or local gas supplier you require further advice please contact your nearest Vokera Office 4 2 WHAT IF HAVE FREQUENTLY TO TOP UP THE SYSTEM Ifthe system regularly requires topping up it may be indicative of aleak Please contact your installer and ask him to inspect the system 4 3 WHAT IF THE RESET LIGHT IS ON If the reset icon is shown it indicates that the boiler has failed to ignite or has overheated when this happens the boiler automatically shuts down and requires to be reset manually see 3 2 4 4WHAT IFTHE APPLIANCE IS DUE ITS ANNUAL SERVICE Advice for tenants only Your landlord should arrange for servicing Advice for homeowners Please contact Vokera Customer Service 0844 391 0999 UK or 05655057 ROI if you would prefer a Vokera service engineer or agentto service your appliance Alternatively your local GAS SAFE registered engineer may be able to service the appliance for you 4 5 WHAT IF I NEED TO CALL AN ENGINEER If you think your boiler may have dev
15. low Info list fig 6 Info 1 displays the external temperature recorded by the probe only if an external probe is connected Info2 displays the system pressure accompanied by the filling symbol Info3 displays the set heating temperature Info 4 displays the set domestic hot water temperature If you don t make any selection within 10 seconds the boiler automatically exits the function if you want to exit immediately press the key fig 6 HOW TO 3 1 HOW TO TOP UP THE SYSTEM PRESSURE fig 7 The system pressure must be checked periodically to ensure the correct operation of the boiler The display should ideally be reading between 0 6 minimum and 1 5 maximum when the boiler is in an off position and has cooled to room temperature If the pressure requires topping up use the following instruc tions as a guide e Locate the filling valve connections beneath the boiler e Attach the filling loop to both connections e Open the filling valve slowly until you hear water entering the system e Close the filling valve when the displayed pressure on the boiler reads between 1 and 1 5 e Remove the filling loop from the connections
16. nction is on 10 External probe symbol It is displayed when the external probe is connected 11 Remote control panel It is displayed when a remote control panel is connected 12 Service icon Indicates the boiler is self operating 13 Pressure value of the heating installation 14 Comfort symbol It is displayed when the Comfort function is on 15 DHW symbol Flashing indicates a DHW request 16 DHW layer Indicates the position of the DHW temperature set position relative to the maximum and minimum 17 When the DHW flame is on it indicates that the burner is on following a DHW request O art WwW 3 THINGS YOU SHOULD KNOW 1 1 GAS APPLIANCE Gas Safety Installations and Use Regulations In the interests of your safety and that of others it is a legal requirement that all gas appliances are installed and correctly maintained by a competent person and in accordance with the latest regulations 1 2 ELECTRICAL SUPPLY Please ensure that this appliance has been properly connected to the electrical supply by means of a double pole isolator or un switched socket and that the correct size of fuse 3 AMP has been fitted Warning this appliance must be earthed 1 3 GUARANTEE REGISTRATION CARD Please take the time to fill out your guarantee registration card The completed warranty card should be posted within 30 days of installation 1 4 BENCHMARK LOG BOOK The Benchmark Log Book is supplied with your boiler This important doc
17. ng the heating temperature from the minimum value 40 C to the maximum value 80 C the field where the H T C system enables is H T C function met Heating Temperature Control fr bo from 55 C to 65 C KLN The H T C system autonomously fs manages the delivery temperature 7 fas adapting the boilers operation to F E meet the dwelling s real needs p dp When the heat need extends the ooh delivery temperature increases allowing a faster heating of the environment Once the desired comfortis reached fig 5 the system restores the delivery temperature to the value set at the beginning All this assures minor consumptions minor limestone deposits in the boiler and minor thermal ranges in the radiators Touch amp Go Function if you don t wish to keep the Memory function always enabled or if you need hot water to be ready fast besides the usual habits memorized it is possible to perform the domestic hot water pre heating only a few moments before the request Due to Touch amp Go function by turning on and off the tap the instantaneous pre heating function enables which prepares hot water only for that request Frost protection this function is only active when there are no requests for heating or HW Should the temperature of the pri mary thermistor drop below 7 C the boiler will operate to reduce the risk of frost damage ANTI
18. oiler 5 2 4 Adjusting the operating temperatures 6 2 5 Temporary fault codes 7 2 6 Final fault codes 7 2 7 Information mode 7 INTRODUCTION Dear Customer Your Linea HE boiler has been designed to meet and exceed the very latest standards in gas central heating technology and if cared for will give years of reliable use and efficiency Please therefore take some time to read these instructions carefully Do s and Don t s e Do ensure that the system pressure is periodically checked e Do ensure that you know how to isolate the appliance in an emergency e Do ensure that you are familiar with the appliance controls e Do ensure that your installer has completed the appliance log book e Do not attempt to remove the appliance casing or gain internal access e Do not hang clothes etc over the appliance e Do not forget to have the appliance serviced annually PRIMARY INFORMATION CONTROLS INTERFACE EN l A 1 i tue 5 e P 7 KY 2 8 7 i Ea 3 iL a 9 1 Info key Enables the function that allows the access to some information regarding the boiler operation 2 Memory key Enables the Memory function 3 Heating temperature adjustment key Allows the access to the adjustment of the heating water tem perature by using the selector
19. or shower the standard temperature set is actually 40 C Itis possible to modify Comfort temperature from 35 C to 45 C with a 0 5 C correction In order to change this temperature after selecting the function press the button and turn the selector A The set temperature is displayed Comfort function avoids searching for the right mix between hot and cold water in order to obtain the right temperature for shower Note The value set is memorized by the boiler so that the next time you select Comfort button the boiler should be ready to supply the water at the desired temperature i Domestic hot water temperature selection Press the key and turn the selector A to select desired domestic hot water temperature The big digits will light up on display indicating the selected temperature value After a few seconds the display will show again the delivery temperature effectively recorded by the boilers probe Touch amp Go Function if you don t wish to keep the Memory function always enabled or if you need hot water to be ready fast besides the usual habits memorized it is possible to perform the domestic hot water pre heating only a few moments before the request Due to Touch amp Go function by turning on and off the tap the instantaneous pre heating function enables which prepares hot water only for that request fig 4 H T C function while adjusti
20. pliance current mode of operation current appliance temperature current temperatures selected current system water pressure The system water pressure display shows the current pressure of the system and when the appliance is operating the display may rise or fall this is quite normal The minimum permissible level for the safe and efficient operation of the appliance is 0 6 BAR Should the pressure fall below 0 6 BAR the boiler may lockout Depending on the type of controls specified by your installer you may have an external time clock or programmer fitted please refer to the instructions supplied with such 2 3 LIGHTING THE BOILER Ensure the electrical supply to the appliance is switched on Press the ON OFF switch to switch the appliance ON indicated by active display ensure any external controls are switched to an ON position and are calling for heat After being powered the boiler begins an automatic vent cycle lasting approximately 2 minutes The display indicates sf and the function selection indicators light up in sequence Press the MODE button to interrupt the automatic vent cycle Press the heating button the appliance will now operate in the Heating mode 2 3 1 MODES OF OPERATION When the appliance is switched ON one of two modes of operation can be selected boiler ON heating mode on boiler OFF heating mode off domestic hot water on BOILER ON IN HEAT
21. st The pre heating is performed in the half hour before the request made in the day and at the hour memorized the week before Central heating Memory By enabling Memory button the boiler takes in consideration the time that passes from ignition and after 10 minutes increases the delivery temperature memorized with 5 C Memory repeats the cycle until the room temperature set on the room thermostat is reached or until the maximum temperature allowed is reached Due to this automatic function it is possible to select lower delivery temperatures and at the same time to reduce the time for reaching the set room temperature ON OFF RESET Pressing this button the boiler Switch on the boiler Switch off the boiler Reset in case of alarms Central heating ON OFF Pressing this button the central heating is activated or deactivated winter summer function Domestic hot water is supplied all the time Service button This button is dedicated only for servicing to adjust the boiler in local switching off the remote control in case it is connected Encoder This knob allows you to increase or decrease the selected parameters Comfort button by pressing the button Comfort function enables and the correspondent symbol is displayed By pressing the button domestic hot water is supplied at the ideal temperature f
22. ument must be completed during the installation commissioning of your boiler All GAS SAFE Registered Installers carry a GAS SAFE ID card and have a registration number Both should be recorded in your Benchmark Log Book You can check your installer by calling GAS SAFE direct on 08004085500 Failure to install and commission the appliance in accordance with the manufacturers instructions may invalidate the warranty This does not affect your statutory rights 1 5 HOW DOES IT WORK Your Linea ONE boiler is a high efficiency combination boiler which supplies heated water to your radiators and hot water to your taps The central heating is controlled via a time clock and or any ther mostats that your installer may have fitted The boiler will light when a hot water outlet a tap is opened The boiler may also function periodically to pre heat the hot water heat exchanger The Linea ONE boiler lights electronically and does not have a pilot light In the unlikely event of a fault developing with your boiler the supply of gas to the burner will be terminated automatically 1 6 DIMENSIONS HEIGHT 845 mm WIDTH 453 mm DEPTH 358 mm 1 7 CLEARANCES REQUIRED ABOVE 150mm BELOW 120mm SIDES Left 12 mm Right 25mm FRONT 600 mm 1 8 FROST PROTECTION SYSTEM The Linea ONE is equipped with a built in frost protection system this enables the boiler to over ride the time controls if switched off and operate the burn
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