Positron Telecom G-320 Asterisk Gateway User Manual
Contents
1. BS POsiTRON Positron G 320 Business Phone System Setup Guide 5101 Buchan Street Suite 200 Montreal Quebec H4P 2R9 Phone 514 345 2220 Support 514 664 4719 July 2011 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Steps e Once your Positron G 320 unit hardware has been powered up and is connected via a computer to Ethernet Port 1 use the Web Browser Firefox IE Safari to log onto the G 320 at the default address 192 168 1 2 i eee COMMAND CENTER g 4 Bo POSITRON Figure 1 Login screen for Web UI At the login screen Figure 1 e Enter the default username admin e Enter the password password e Click Enter Note If you have difficulties with any of the steps in this document please contact our Customer Support department at the phone number listed on the cover of this document VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 If the credentials are correct the Status page shown below will appear At any time you can click the Status link at the top left corner of the screen to see the Status page Apoly Configuration status Diagnostics System PBX Status IP Configured dubnet Mask Default Gateway t Unspecified Telephone Lines Line i mo link HED Firmware Version Gd20 1 0003 b1 Config Version 1T 17 Uptime 3 43 Hemory Total 126624 EB Hemory Used d4716 EB Memory Free2. R o try again latargsm Whl weicioetie gsm rain eet F ig gam welcome gam Sokaci soured fila to uphad nrag ipissd Figure 31 Viewing all sound prompts You can also record your own voice prompts by dialing 95 or by manually uploading gsm files Be sure to give these files meaningful names that accurately reflect their contents VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Next we ll create a time frame which the IVR will use to determine when to proceed with specific rules For example you may want calls to be directed to a voicemail extension if the call comes in during closed hours but to an IVR tree during open hours Time frames are controlled through the PBX Incoming Call Features DTime Frames Menu Time Frames Open Christmas NewYear Figure 32 Creating a Time Frame Here we ll simply edit the existing time frame Open e Click Edit beside Open VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Specify your own open and closed hours using the 24 hour clock for the exercise Figure 33 Note that the means any e Click Save Time Frames Name iilt WM Permanent Start Time End Time H D JB HHE 4 start Week Day 4 End Week Day start Month Day End Month Day Start Month 4 4 End Month Cancel save Figure 33 Saving a new Ti
3. Storage e Unplug the power to the G Series Gateway e Insert the CF card into the CF slot e Plug the power back into the G Series Gateway VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Log into the Web Interface and navigate back to the System gt Maintenance gt Storage tab e Click Format Compact Flash e Warnings may be presented to the effect that any existing data on the device will be erased when formatting e In the event that error messages are presented during formatting see Diagnostics gt Logs gt GUI for details e Ifthe CF storage is to be put into service after testing the system must be restarted gt Torestart the system e See System gt Restart Link e Test the CF storage after formatting by clicking Test Compact Flash A message will appear on the Web Interface to indicate the success or failure of the test Once the installed CF memory has been successfully formatted and installed a message similar to the lt gt SanDisk SDCFH2 0 following will be shown in the Status Screen CF Total CF Used CF Free Format USB Storage Button Test USB Storage Button These controls are useful when first installing a USB drive or when the Status screen shows that the USB drive is installed but not recognized NOTE It is recommended that a USB drive greater than 100 GB be formatted on computer systems rather than on the Gateway unit due to time co
4. out a phone to provision C kerd Noen Desking iarestrey biarpiiatedioed Block bow Derodemphie ners Motaped Fie frit Search Yew Encoding janguage fefing Maco Run Tete Pugin Window i oo ge bag Li C i P 15 0 GG lh za ut ee a ee 2 ee ereis umn cozy BOOM pee eres Pie Estes Ber tote cect CARER inciz pce Tba Eirri Eira Doce vii be beamed ep opia rrr Figg gee Liz I Boo eee OF oe te Fe is tia Polling Peele md soca om Lica Beer Cue Pct Bee bert Bee Lessee TOSHE oo Seb tee 9 Eocene Cele D Gee Diresctary po S es ade Sel Foe Biter Aeae a Best este ee ee eS oy Be eT 0 ee io a ee 0 cer Bosra Eesha 2 Racer Horaria 2 1 Fo Seo ew Coote io oom DS Daw Seek Egi 2 Dew Seek cil o POS ees oo tele oo ed ey Liberman Eoorlieh 1 ef Eoey Liber 22002 1 TS boo teleoon com IDII Ben Bcc Doobie Rob Bice 0G Pec tote eco oom Pl corral inet le A cham MH brim Line bn bl Cols Seb 0 f byi Drage Demian AAS Figure 10 Filling out Template Document VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 To import the Excel Template document Figure 11 e Click the Browse button Users 6002 Analog User 6003 Analog User 6005 Operator Add Bulk Import C template_users csv Browse_ Import Template Figure 11 Uploading Template e Locate the saved template document on your computer select it and click OK
5. 91908 EB Disk Total 249056 EB Disk Used S5660 ER 14 Disk Free 2141596 EB Ba Compact Flash not found wea POSITRON liimi ni ee i ala ai a Figure 2 Navigating Status Page The status screen shows the status of your G 320 unit as well as its system information and networking configuration VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e The first step is to setup the date and time of the unit by clicking on System gt Maintenance gt Date and Time ooh Conigurahon Space Disgeestics System PH Maintenance Date and Time memi Lita esa to palmis iachuos Ce AE a Set the tome and dale ior pour dewos Ths satiny is impian for pour voor and cal dala records ag aH as ary TE eee SAH ey Current termes pre e T ar a9 PM Month Day 17 Hours EER Minutes Seconds Fay me POSITRON a E Figure 3 Setting up Date and Time Be sure that the date and time is correct on the unit as you begin so that all log information and time stamps are correct To set the time of day and date e Select the appropriate information from the drop down menus e Click Apply VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Next click on the Logs tab located at the top of the same page Maintenance Maintenance COR dH F EsxtrtLleg Habr dace Veco Fras Lay GU Lrg fiat Ierer Leg me
6. Call Features gt Time Frames e Background Plays the sound file selected in the parameter field and at the same time listens for DTMF or key presses If a key is pressed the sound file that is being played is stopped and the steps configured for the key press or group IVR table are executed e LeaveVoicemail The caller will be invited to leave a voicemail in the mailbox extension defined in the parameter field e Hangup Terminate call e Label Tags the previous step with a label name This is used to allow entry into the IVR such that execution begins at the previous step Useful in skipping a number of preliminary steps in an IVR application e WaitExten Play silence and listen for any DTMF or key presses If a key is pressed the steps configured for that key is are executed e Click Save to see the menu below It indicates that the IVR is ready to be used for all calls that are directed to it Figure 36 CESS N Give Cor qu rahiri IVR Menus awn sampe WR Dajee Ted PM Eii Figure 36 Saved IVR VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The next step is to create an incoming call rule so that all incoming calls that are governed by this rule will be sent to the IVR e Click PBX Call Handling gt Incoming Call Rules Menu Incoming Call Rules Incoming Figure 37 Creating an Incoming Call Rule e Click Edit e We will create an Incoming call rule c
7. Ce SES pelo ip te iia 5 Ag ei EJ Ve Lik Repti tp T 1 15 83 a LSS ap pi L r ir i i Er bt wF yee Lok p citp E LET yeelink tip i Miwyrial test tite 1 cer 42 Petes Les Lait Corl ee brini Dh ees Dg aes AG F4 s E 1 imf rey Figure 14 Filling out Phone Provisions document Remember that line 5 provides an example of how to fill out the document with the phones you wish to provision and it will not be read in e Save the document on your computer as a csv file NOTE Do not use line 5 to fill out an actual phone to provision VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone Provisioning This table ts empty Add Global Reboot All Bulk Import C template_phones csv Figure 15 Uploading Phone Provision document To upload your filled in phone provisioning document e Click Browse locate and select the document e Click Import Figure 15 Phones that were configured should then appear on the Phone Provisioning page Figure 16 Phone Provisioning 1000 Richard MoGravie O01S851b1Bdo yealrk SMEKGPEE Eii E Configure E Osie 1004 Dand Sezik OHSASIDIA yealrk sipiZin 1002 Jefrey Liberman OO S85 1b1 do peak pip Ea 1003 Rob Brow OOTS8S1b1499 yeaink qipizap Eti Ajg kus Reboot Adi Buik Import rase impor lampia Figure 16 The new Phone provisions e Click Apply Configuration in the upper right corner o
8. WR CallerlID Prefix Name Answer CallerlD Prefix Number Bp a Cancel Save Figure 41 Setting up the Rule We should now see the following menu with our new incoming call rule Figure 42 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Rule Incoming me 141234567 To CallerlID Prefix Name CallerlID Prefix Number Answer Cancel Save Figure 42 Created Rules Click the Apply Configuration button in the upper right of the screen to make the IVR Menu active VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Siehern PAK Aucacdy Cece hut Tha papai hhg ELEL mye i tinge ape aganir Low j oe POSITRON Figure 43 Created Rules Now we should receive incoming calls through the specified trunk and the caller should hear the IVR we created If a caller leaves a message that message should be forwarded to the email address related to the extension If the emails do not come through within a few minutes check the Diagnostics gt Logs gt Email log for information about the processing of the email This concludes the configuration exercise The appendix contains a reprint from the User Guide listing the steps in formatting auxiliary storage for the G 320 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Appen
9. alled Incoming and we ll assign it to the E1 PRI Trunk called Telephone Lines which you edited earlier as shown in the figure below e Click Save Incoming Call Rules Name Telephone Lines Cancel Save Figure 38 Saving the new Incoming Call Rule VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e After the Incoming rule has been created click on its Rules button to create a rule for the entry Figure 39 successfully saved configuration Incoming Call Rules Add Figure 39 Creating a rule on the new Incoming call rule e To begin adding a rule click Add Figure 40 e NOTE the default rule All gt 6000 does not fit the usage of PRIs and should be replaced by a new DID rule Rules Incoming AlI gt 6000 Figure 40 Creating rules VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Here we ll create a rule which will direct a caller whose call came in on a specific Direct Inward Dial DID number to our 16000 IVR Menu This allows us to have the flexibility to have different IVR menus connected to different incoming lines e First we ll enter the DID phone number provided by your E1 PRI and then we ll select the 76000 Main IVR entry from the drop down menu as a destination for the calls coming in on that line e Click Save Figure 41 Rule Incoming a 5141234567 LOHS 16000 Main I
10. dix Formatting Storage System gt Maintenance gt Storage Tab Used to format and test the Compact Flash and USB storage used for voicemail recordings and log data storage NOTE If a USB or CF storage device is specified and that storage device is not present then the associated file will be stored on the system s memory The information will be lost in the event of a system restart or if there is insufficient memory available Maintenance Date and Time Fimware Upgrade Reset to Defaults Backups Storage Logs fis recommended fo format the storage with in fre scheduled maintenance time Formatting may affect ihe voice quality on the calls You need to restart PBX in order to use Compact Flash Format Compact Flash Fomm USB Storage Test Compact Flash Test USB Storage j Format Compact Flash Button Test Compact Flash Button These controls are useful when first installing a Compact Flash card or when the Status screen shows that the Compact Flash card is installed but not recognized NOTE Estimated time for a CF card format is approximately 1 5 minutes GB but can be dependent on the size of the CF card NOTE All data on the CF card will be lost when it is formatted using this command A restart System gt Restart must be done after formatting in order to recognize the newly formatted compact flash card Any telephone calls in progress will be dropped gt To Install and Format Compact Flash CF
11. e Click Import VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The Users table will be filled with the extension information you specified in the template Figure 12 Users 1000 Richard McGravie 1007 BENDRA 1002 Jeffrey Liberman 1003 Rob Brown 6002 Analog User 6003 Analog User 6005 Operator Bulk Import Browse_ Import Template Figure 12 Uploaded Template VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The next step is to provision your phones To reach the Phone Provisioning page e Click PBX gt Phone Provisioning Figure 13 Phone Provisioning Mis ble memg Add Global Robna A Buk import Browse impon Tampas pening espa phonetecie Fp hipin o Cer lon pate pH wrech om 5 We Fom hita RLT What hoiled Freh de with the fle B Open with Hoi e GNU SoUnce code edit re File pe rosimon M Figure 13 Creating Phone Provisions e Click Template and download the phone provisioning template e Fill in the phone provisioning template in the same way as the extensions template Figure 14 T Unerrepy te pvr cow mepi o Fae Echt Search pem Emain language ifirm Mare Fun Teti Mugni Andie Joi eee a a oe l bah Bre ne fs 2 ey Ei bere pee or Pleo FFE Lise Eor eo ela cE eee bo FEIL 5s tiam Po oo Feels eed etin rar HAC dito Ree Boece Becete et Boe pee ok p tae D7
12. ernational VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Click Save You can then see the two new rules in the list Figure 29 Successfully saved configuration Rules PTS default 9NXKXKXKKXK Analog 1 911 Analog 0 Edi Delete 9011 International Analog 1 _STAAXAXAXAAX Long Distance Analog 1 Figure 29 Rules for PTS default e Click the Apply Configuration button in the upper right of the screen Diaris Siem PRX Aca Coot fi qui ai Tha pag art bite LER gape Kiky tials Et plead andi jen pe POSITRON Figure 30 Apply Configuration Now we should be able to make outgoing calls VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 For incoming calls in most cases calls will be directed to an Interactive Voice Response IVR tree or auto attendant When creating an IVR it is best to begin with a plan which will tell us which voice prompts are needed when they should occur and how the call is to be directed In our example we ll first start with making sure we have all the necessary voice prompts e Click PBX Settings DSound Manager gt IVR In Figure 31 below you ll see a list of voice prompts which will be available for use in IVRs These voice prompts are included by default in the G 320 sound Manager En AterHours gsm Choir cued WR goad r A l 3 WR Oe garm es Cran keel d WRF ei N Hense Cian kumi
13. f the screen VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 To set up a trunk for your system e Click PBX gt Trunks Lines gt Trunks Lines Trunks Lines Telephone Lines e1 pri Add Figure 17 Setting up Trunk Lines e Click Edit Figure 17 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The Trunks Lines creation menu will appear The E1 PRI trunks are authenticated through the Port Please ensure your E1 PRI port is selected on the 1 Trunks Lines Telephone Lines wae E 1 PRI Kort fF ype Nortel DMS 100 Ane a PRI CPE odine HDB3 ic CCS j p BJE pJ 1 15 17 31 D channe 16 le THA Network ne Bulla Ou 0 db CSU 0 133 feet DSX 1 5 ork Sp RESET interve 3600 Pr dicatic outofband Relax D7 a olc DefaultMoH Cancel save Figure 18 Creating a E1 PRI Trunk VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Here we will give the Trunk the name Telephone Lines Figure 18 e We ll make sure the type is E1 PRI and leave the rest of the boxes filled out as the default settings e Set Music on Hold to DefaultMoH e Click Save Once the configuration has been saved the Trunks Lines page appears once more Figure 19 successfully saved configuration Trunks Lines Telephone Lines e1 pr Add Figure 19 Created T
14. ing up SMTP Mail Fill in the fields with your organization s email information in the fields as shown above Figure 6 using your SMTP Provider s information e Click Apply VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Click the Block IP tab in the Network screen Network tT Firewall BlockiP PRT Enatte Expiry eer Fasure attempts Permitted Networks Blocked Networks And Daise PBX Biccked IPs epi ply Figure 7 Setting up Blocked IP e Click Enable to allow for the eventual control of which which IP addresses can and cannot connect to the unit from the Internet This feature enhances the firewall functionality and provides a better control mechanism Figure 7 e Click Apply VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Once networking has been set up we can configure the extensions e The extension users page is located at PBX gt User gt User Users 6002 Analog User 6003 Analog User 6005 Operator Add Bulk Import Browse_ Import Template Figure 8 Setting up Extensions Positron has developed several spreadsheet templates to simplify system configuration One such template allows for the entry of telephone extensions To download the extensions template e Click Template Figure 8 Choose to open the template file immediately or save the file on the path of y
15. ipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 In the IVR menu read the explanations following the figure below e Select the options shown in the figure below e Click Save IVR Menus Ekana Name ew Ciateney other extensions B Group anes cs m ooo cen TimeneredA ute 7 Delis Lee Hman a CEN m m Wrage ote gam Backy it ma ii Erg gam athe m Back grouid mai HoE mg gs T r nn ET POSITRON iem aS Lig M Figure 35b The Complete IVR Here s an explanation of Steps used to create the IVR menu e Ringing Play Ringing sound to the caller Used in combination with Wait to ring for X seconds before answering the call VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Wait Wait for X seconds X being the parameter specified to the box to the right side before continuing to the next step When used in combination with Ringing the caller will hear Ringing for X seconds before continuing on to the next step Please note that during Wait the IVR will not listen for any key presses e Answer Answer the call e Language Sets the Language for the specified channel Any system level prompts played to a caller on this specific channel will be in the language chosen e GotoTimebasedRule Transfers the caller to an existing IVR or an IVR Group Label if the selected Time Frame is currently in effect Time Frames are defined under PBX gt Incoming
16. lect the information at the bottom of the screen as shown below Figure 27 This tells the system which trunks to use for the call VoIP in this case and that one digit 9 should be removed from the number when it is sent to the trunk If there is no answer within 40 seconds the call will be abandoned and the caller will hear the IVR recorded message chosen in the If Failed field e Click Save VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Rule PTS default The number dialed ts E o followed by digits A or more Generate Pattern 91 XXXXXXXXKK Description Long Distance Inter Office M CallerlD Name CallerlID Number lf Failed Figure 27 Generating a Rule Pattern for Long Distance VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Now we ll create a rule called International e Click Add to create a new rule To make international calls callers will dial 011 followed by a variable number of digits e Enter 011 and 1 in the Pattern Generator e Enter International in the Description and select the information as shown below in Figure 28 Rule PTS default Pattern Description Inter Office B CallerlID Number lf Failed Figure 28 Generating Pattern for Int
17. lerlD Number Allow dialing other extensions Cancel Save Figure 24 Editing PTS default e Click Save e Click Rules next to PTS default in the menu VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The G 320 unit ships with two call rule sets already configured by default each with 2 rules one for dialing local calls by dialing 9 and the number and another rule for emergency calls where the caller dials only 911 as shown in Figure 26 below All of these default rules use the Analog Outgoing Line Group e The next step is to create a pattern for outgoing calls e Click Add to create a new pattern Rule PTS default Pattern 3N Description J Inter Office CallerlD Name CallerlID Number Laelia VA pistry againtater gsm e The next step is to create a pattern for outgoing calls e Click Add to create a new pattern VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Rules PTS default _ONAXARARARAK Analog 1 911 Analog 0 Figure 26 Creating a Rule for Outgoing Calls In our case for long distance calls callers will dial 9 then 1 followed by the ten digit area code and number e Inthe Pattern Generator section enter 91 as shown and choose 10 digits e Click Generate The system will create the dialing pattern e Enter Long Distance as the name of the rule and se
18. me Frame VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 To create your IVR go to PBX DIncoming Call Features DPIVR Menus e Click Add Figure 34 IVR Menus 6000 Sample IVR Add Figure 34 Creating an IVR e Enter the initial values and choose Ringing from the drop down menu You will see that once you have made a choice from the drop down menu then another field will appear below that step allowing entry of the next step as shown in Figure 35a VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 IVR Menus Extension ai EL aae Vain IVR Allow dialing other extensions Group Ringing Figure 35a Creating a new IVR Because the menu choices for Parameter sometimes require information such as using the menu being created itself in this case Main IVR Please click Save at this point and edit 16000 Main IVR to continue with entries as shown in Figure 35b e Click Save In the IVR menu read the explanations following Figure 35b below e Start selecting the options shown in the figure below e When entering the Parameter for GototimebasedRule choose Main IVR e When you have created the label open hours you should see open hours added to the Parameter beside GototimebasedRule e When you have reached the end of the IVR menu verify the parameters and click Save VolPon www voipon co uk sales vo
19. nstraints It is recommended to format large storage devices e g 100 GB disk drives using utilities available on the Internet such as GParted Live available for download at http gparted sourceforge net download php NOTE Unlike CF storage a system restart is not necessary when USB storage is added or removed NOTE If the USB storage device is formatted on the system once the formatting is complete a notification will ask for the device to be removed and reinserted in order for it to be recognized by the system VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 gt To Format USB Storage e Remove any existing USB devices such as a 3G data adapter from the G Series Gateway unit e Insert the USB storage into an available USB port on the G Series Gateway unit e Click Format USB Storage e Warnings may be presented to the effect that any existing data on the device will be erased when formatting e In the event that error messages are presented during formatting see Diagnostics gt Logs gt GUI for details e When formatting is complete remove and re insert the USB storage in order to have the system recognize it e Test the USB storage after formatting by clicking Test USB Storage A message will appear on the Web Interface to indicate the success or failure of the test e If any other USB devices such as a 3G data adapter had been removed they should be re
20. our choosing then open the file The file is in Comma Separated Values format CSV and is meant to be opened in a spreadsheet program It can also be opened in a standard text editor as shown here however the column arrangement will not be visible In each of the Positron spreadsheet template files line 5 is an example of how each subsequent line is to be filled out Line 5 itself will be disregarded by the system when the file is read in so do not replace it with actual information as that line will be lost VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Users Anak Use Ent Anaboo tise EE Operate Eci E oii Add Buk linet Browse import Tamgiakal Fog hire chien ip open ion plabs usaron wmr me Coy le frome hipu 192 RL 2 halakoud Fratar de wth re fle E Cowen Hobe gt pee oN suede sno Sane File pe POSITRON Figure 9 Downloading the Template e Once it is on your PC open the template document and input the extensions you would like to create in the fields provided Using Line 5 in the template document as an example fill out the fields from line 6 downward Figure 10 e Save and close the document Although we have used a standard text editor to fill in the spreadsheet you should use Excel or other spreadsheet program to fill out the template NOTE The filetype of the saved document should remain csv NOTE Do not use line 5 to fill
21. placed e Once the USB storage has been successfully formatted the Status screen will present storage information p U F 1 0 ao i ct et m m p fw m on cp pei m cp oe 2 cp imp m O E UW BR VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299
22. r m 1st TEA W Figure 4 Setting up Logs At the Logs screen you can enable or disable services You also specify the media type onto which the logs will be written The G 320 supports both USB and Compact Flash media storage Note If you do not log to a media device then logs will be stored in RAM and they will be deleted in the event of power interruption or system reset Note Media devices will require to be formatted before use If the Media is already formatted correctly then once inserted it will appear as such under Status gt Storage section as shown below sa SanDisk SDCFH 0 CF Total 78 4528 KB CF Used 17696 KB 0 CF Free 7456816 KB Figure 4a Storage Section from Status Screen Note The appendix to this document contains a more detailed description of the steps required to format media VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Once all the changes have been selected and the Save selected you are then prompted by to perform a reset and to apply all the changes thus far You must restart the G 320 to apply these changes Messages B Event Lag ComosctFiesh Recordings E Veicemail E Email Log GUI Log Vieb Server Log Save Figure 5 Apply Configuration To perform a System Restart e Click on System gt Restart e Confirm the restart e Wait afew seconds Once the reset has been completed you ll be automatically re direc
23. runks The next step is creating an outgoing line group and assign your trunk to it e Click the PBX gt Trunks Lines gt Outgoing Line Groups sub tab This will present the Outgoing Line Groups page Figure 20 Outgoing Line Groups Analog Figure 20 Outgoing Line groups VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Click Add The Outgoing Line Groups menu lets you create a line group Figure 21 Outgoing Line Groups Anco a Type Telephone Lines Cancel Save Figure 21 Creating a line group e Enter a Name for the group e Select the Type and Trunk as shown e Click Save The Outgoing Line Group menu will now show the newly created group Analog Figure 22 ouccessfully saved configuration Outgoing Line Groups Analog _ Add Figure 22 Creating a Line Group The next step is to create an outgoing call Rule To do this e Click on PBX gt Call Handling gt Outgoing Call Rules Figure 23 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Outgoing Call Rules FXS Lines PTS default Figure 23 Outgoing Call Rules e Click Edit next to PTS default Once the Outgoing Call Rule entry is opened Figure 24 e Fill out the required fields with your information in the places shown below Outgoing Call Rules SEL ts PT S default ae eer eR Elem Positron Telecom Default Cal
24. ted back to the Status menu VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e When the Status menu appears choose System gt Network gt Network to set up your network parameters Status Diagnostics System PBX Network Network SMTP Firewall Block IP SIP RTP Services Host Name TFTP Server NTP Server ieee Canada Ester GMT 5 NTPD Server DHCP Server es EEE E 152 768 7 100 IEH 152 165 1 159 DHCP Lease Time sec DHCP Boot Server http 192 168 1 2 pp Tee eae rs eam 255 255 255 0 DHCP Gateway 132 168 1 2 DHCP DNS Server 192 168 1 2 Port 4 IP Address bEeaiaRe Subnet Mask 255 255 255 0 Default Gateway EETA CAR DNS Server Figure 5 Setting up Network e To provide accurate Time and Date information to the system ensure that the time zone and the NTP server are all set correctly e Enable DHCP Server which automatically provide the phones with their IP addresses and configuration files VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Click Apply The next step is to configure the SMTP mail system which will be used to send email attachments containing voicemail to users To set up your SMTP mail e Click the SMTP tab in Network Figure 6 Network SMTP Sarver Weer Hame eso Rewrite Domain Host Name From Line verride Figure 6 Sett
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