CLP8301UME
Contents
1. Range of Values On Paper Position 0 00in When Tear Mode is On Adjust the tear off position when media 0 0mm 1 00 1 00in is fed from the printer after performing 25 4 25 4mm tear off operation This adjustment is When Tear Mode is Off performed if necessary 0 00 2 00in 0 0 50 8mm Repeat Button LastOne LabelSet elect repeat printing method LastOne LabelSet Reprint the number of Disabled duplications that are set in the label format LastOne Reprint the last label from the most recently printed batch One Label Disabled Disable Repeat key Interface RS 232C Baud 115200 115200 Set serial interface baud rate 600 New value is valid after power is turned 1200 off and on gain or a reset command is 2400 issued 4800 9600 14400 19200 38400 57600 RS 232C Parity None None Set serial interface communication Odd parity Even RS 232C Length 8 bits 8 bits Set serial interface character length 7 bits RS 232C Stop bit 1 bit 1 bit Set serial interface stop bits 2 bits RS 232C X ON Enable or disable serial interface X ON flow control Network Address 000 000 000 000 000 000 Set network IP address 000 000 255 255 255 255 Subnet Mask 000 000 000 000 000 000 Set subnet mask 000 000 255 255 255 255 Gateway Address 000 000 000 000 000 000 Set gateway address 000 000 255 255 255 255 Save Settings Permanently save configuration values in non volatile memory Test Mode Print Pattern2. more LL Ink containing ezza _ carbon Use of media gap sensor Use of media gap sensor Use of black line sensor 109 75 Print width i 455mm 219 5mm 429mm Left side Max print width margin e Direction of media feed 228 6mm Max media width 18 Chapter 4 Media Paper and Ribbon 4 3 Loading media paper This printer is designed to align the center of the media paper with the center of the printhead regardless of media paper width Refer to the scale on the media guide plate see P30 for aligning media paper or ribbon And for reference the center of the gear of the media guide drive mechanism which is located on the bottom of the printer main body is the center of the media paper Roll media 1 Put both media holder disks on the media holder shaft to make the media holder assembly Adjust both disks according to the width of the roll media so that they are the same distance from the center of the media holder shaft and inside the media core Media holder disk Media holder shaft 2 Insert the media holder assembly into the media core Media holder assembly 3 Load the media into the printer by referring to the diagram and the following sequence 1 Open the top cover all the way until it stops at hinges 2 Unlock the printhead assembly by pushing the printhead release lever and raise it until it stops and stands upright At the same time unlock the transpa
3. 5 6 Permanently Saving Printer Settings The menu and configuration settings will be lost when the power is switched off However to save them when the printer is switched off you must use the Save Settings function Press MODE to ensure you are in Menu Mode Save EN Setti ngs e Press MENU to select the Save Settings Group Menu Press SELECT to enter the Save Settings Menu Save Yes No e The display will show Save Yes No Press the UP or DOWN key to move the cursor under the Yes Save Yes No e Press SELECT to save settings to the printers memory E Press EXIT once the settings have been saved Setti ngs e Press MODE to return to Ready Mode Saved 28 Chapter 5 Power ON and Using the Control Panel 5 7 Producing a Test or Configuration Print When the Test Mode is selected from the Group Menu test and configuration prints head element check and Hex Dump mode can be selected The two test print patterns and two configuration printouts are available Example producing a test pattern print Press the MODE key to display the Group Menu display Page H c O Select the Test Mode menu from the Group Menu R cr e Press the MENU key to move the display to Test Mode 3 Show the Menu Items within Test Mode menu e Press SELECT to bring up the Test Mode Menu Items Pri nt Pattern e The display will show Pr
4. Note For media sensor adjustments see P29 For loading ribbon see P23 0201 Chapter 4 Media Paper and Ribbon The roll media is now loaded Lastly close the top cover Fanfold media 1 Remove ribbon holder disks two from the ribbon holder assembly Place the media holder shaft onto the round notches on the media guides and media holder shaft supporting plates on both sides 2 Place the fanfold media on firm level surface in the back of the printer and route it through the opening between top and lower bottom covers on the back of the printer over the media holder shaft and platen out to the top of the printer Other loading procedures are same as for roll media see P19 22 Media holder shaft _ 99 _ Chapter 4 Media Paper and Ribbon 4 4 Loading ribbon We recommend the use of CITIZEN Thermal Transfer Ribbon for optimal print quality This printer is designed to align the center of the media paper with the center of the printhead regardless of media width Refer to the scale on the tear bar for aligning media paper or ribbon And for reference the center of the gear of the media guide drive mechanism which is located on the bottom of the printer main body is the center of the media 1 To align the ribbon with the media paper being used adjust the flange as follows 1 First turn the Lock Nut on the ribbon mandrel counterclockwise then turn the Ribbon Positioning Nut counterclockwise to m
5. Current Current setting Choose and execute a test print setting Machine Info The test pattern or configuration print Pattern Slanting can only be produced when there is no Pattern Sample print job is in buffer Head Check No Yes LCD display shows the number of faulty No element s on the printhead when Yes is selected Factory Default Return to factory default setting values No Hex Dump No Yes Data sent from host PC is printed as No HEX dump data for checking the software program when Yes is selected K0 Chapter 7 Troubleshooting Chapter 7 Troubleshooting When an error occurs an error message is displayed on the LCD panel This chapter describes corrective actions to be taken when error message is received or problems or difficulties are experienced 7 1 Items to check in case of trouble If problems or difficulties are experienced during the operation of the printer please check the following table to try and resolve your problem The LCD stays blank Is the socket end of the power cord 1 Plug the socket end of the power cord when the printer power is turned ON Media can feed but nothing is printed continued plugged properly into an AC outlet Is the other end of the power cord plugged properly into the main power input port on the printer Is the power cord damaged or broken Is there electricity in the power outlet used to power the printer Have the ma
6. No under the display of Job Clear e Places the printer into paused state if it is waiting to receive data from the host computer FEED key e Feeds one sheet of label when this key is pressed after TOF top of form positioning has been performed e Performs TOF top of form positioning if the printer is part way through a label or page Note Sometimes the media may be set at irregular position when it is being loaded or the power to the printer is turned on If this occurs press the FEED key to advance the media to the top of the next label or page PAUSE key e Completes current page printing midway through the print job and places the printer into paused status To resume printing press the PAUSE key again e Places the printer into paused state if it is waiting to receive data from the host computer FUNCTION key This is a reserved key no operation is performed REPEAT key e Reprints one job of the last printed label each time this key is pressed if the last print data is stored in print buffer and is not printed yet e Performs no operation if no print data is stored in print buffer or printer is in printing state 13 Chapter 3 Names and Functions of Printer Parts MODE key Printer enters the Menu mode and the Page Setup menu is shown on the LCD Display B Key functions in the Menu mode MENU key Selects the next Group Menu or Menu Item See P35 37 UP key e Selects the next Group Menu
7. action Example changing the print density The best way to learn how the menu system works is to go through an example In the example given here the print density is changed to 15 The print density has been factory set to 10 Follow the procedure below to change this For more about the print density see Chapter 6 Group Menu Page Setup Menu Item Print Darkness Value 00 30 Note When language DDP N3 is used the maximum value is 20 Turn the power switch ON e The various system checks will be performed e After the checks the READY display is shown on the LCD Press MODE to bring up the first Group Menu Page e x Page Setup will be displayed AUP Show the Menu Items within the Page Setup menu Label S 5 e Press SELECT to bring up the first Menu Item of the Page Setup menu Label width 97 Chapter 5 Power ON and Using the Control Panel Select the Print Darkness Menu Item Pin e Press MENU twice to bring up the Print Darkness function Dar kness Show the Print Darkness current value e Press SELECT to bring up the current Print Darkness value Dar kness Change the setting to 15 e Press and hold UP to increase the Value from 10 to 15 Dar kness e Press SELECT to save the new value and printer returns to the Menu Item When EXIT is pressed the display goes back to Page Setup Ready e Press the MODE key to return the printer to Ready Mode
8. does not see a signal after the maximum media length it stops with a Paper Jam error If the value is less than the label length the printer will always think there is a paper jam We recommend setting the value of MaxMedia Length to approximately double the label length being used Time Setting ee eS Set time hours and minutes Date Setting pec E Set date day month and year Settings Lock When On commands sent from the host system that attempt to change the menu settings are ignored Note When Setting Lock is ON it is still possible to change settings from the control panel Keyboard Lock Disable key operation when On is selected Note In Menu mode UP and DOWN keys do not operate In Ready mode STOP PAUSE FEED and REPEAT ie do not operate SOH Cmd Ignore Yes This menu determines how the SOH NO command 0x01 is treated Yes means that command is acted upon and No means the command is ignored STD Some systems cannot send unprintabl ALT characters which are used to control the printer This menu substitutes these for printable versions and is often referred tt as AS400 mode ALT AS400 mode STD ALT SOH 0x01 Ox5E STX 0x02 Ox7E Ox5E 0x40 Control Code Language Select DMW Select compatible emulation for label DM8 printing application software DPP continued 49 Chapter 6 Configuring Your Printer Using the Menus Default Value
9. media is a black mark tag align the black mark with the lower sensor position mark R Then lower the transparent sensor guide fully to the end and push it to lock and route the media over the platen out to the front of the printer Sensor position mark on lower sensor Upper sensor Light emitting device Heflective sensor light receiving device Lower sensor 90 Chapter 4 Media Paper and Ribbon 3 When the media is a center punched hole or notched tag first align the hole or notch with the lower sensor position mark T At this point read the value of the scale on the media guide plate pointing the T mark And set the lower sensor guide fully and push it down gently to lock Then move the pointer of the upper sensor to the same scale position as the lower sensor position mark T Upper sensor transparent sensor y F S i Pa E ocale on the media guide pour fe plate COLE r S6 F i E a 4 The media sensor adjustments are now completed Lastly return the printhead assembly and top cover to their original position Note You can see the level of the signal being produced by the media sensors using the Sensor Monitor from the System Setup menu See P43 48 With the Sensor Monitor on the LCD screen you can manually adjust the position of the media sensors after opening the printhead This will aid in obtaining more accurate alignment of the media sensors Sel
10. of the whole cabinet of the printer To open lift evenly from both sides using the embossed patterns on the surface to help grip the cover and open it all the way until it stops at hinge stops To close it just return slowly to the original position Top cover Embossed patterns on the surface back side Embossed patterns on the surface Chapter 3 Names and Functions of Printer Parts 2 Inside the Printer c ON Oo FW N O Tear bar Platen Control panel Transparent sensor upper media sensor Transparent sensor guide Printhead Media guide roller Reflective sensor lower media sensor Interface box Top cover 10 Media holder disk Media guide on both sides Media holder supporting plate Media holder shaft Media guide lock screw Printhead adjustment lever Transparent sensor guide release lever Printhead release lever Ribbon guide plate Ribbon mandrel holder 13 Chapter 3 Names and Functions of Printer Parts 3 Rear and side of printer Optional USB interface connector plate S Parallel interface connector d WA for optional IEEE1284ECP or Media viewing window Ethernet interface connector RS 232C serial interface connector Power switch PCMCIA memory card slot factory installed option AC main power input Please contact your supplier to discuss this option 11 Chapter 3 Names and Functions of Printer Parts 3 2 Control panel The control panel consist
11. on media such as labels and tags at high speeds Both direct thermal and thermal transfer printing is possible e Wide media yet small installation space Wide media up to 9 228 6 mm can be used in this printer and yet only a small installation space is needed thanks to an innovative interior and exterior design e Easy operation control panel Printing operations such as printer setup print position and interface configuration can be performed with the six keys on the control panel Even an untrained operator can easily operate this printer by following the instructions on the LCD Display e Easy access to media and ribbon The wide opening printhead allows for easy access to the media and ribbon so loading is quick and easy e Minimum maintenance The printhead platen tear bar etc are thoughtfully designed to facilitate easy maintenance The consumable mechanical items can be easily exchanged in minutes e Interfacing to a computer The printer is equipped with the RS 232C serial and parallel interfaces as standard Other interfaces such as USB Ethernet and IEEE1284ECP are also optionally available Table of Contents FCC Compliance Statement for American Users CE Declaration for European Users ccceceeeeeeeeeeeeeeeeeeeeeeeeeees EMI Compliance Statement for Canadian Users i Important Safety Instructions ccccccccec eee eceeeeee
12. or Menu Item See P35 37 e Selects the next Value of the Menu Item See P35 37 DOWN key e Selects the previous Group Menu or Menu Item See P35 37 e Selects the previous Value of the Menu Item See P35 37 SELECT key e Enters the Menu ltem from the Group Menu See P35 37 e Enters or exits the Value from the Menu Item See P35 37 e Executes current setting of the Value for example Printing Sample in Test mode See P39 EXIT key Return to the Menu Item or Group Menu See P35 37 MODE key Return to the Ready mode and the READY is shown on the LCD Display See P35 36 14 ui Chapter 4 Media Media and Ribbon Chapter 4 Media Paper and Ribbon Chapter 4 Media Paper and Ribbon This chapter describes all of the types of media available for this printer and how to load the media and ribbon Unless otherwise specified the term media paper page labels or tags is referring to any media that is being printed using the printer 4 1 Types of media We recommend the use of CITIZEN media for optimal print quality Types of media available for this printer e Center punched hole tag e Labels with inter label gap e Black mark tag e Black mark label e Notched tag e lag Media without adhesive material on the back are referred to as tags which are often used by cutting pieces The holes are usually arranged on the cut off line 15 Chapter 4 M
13. print density via the Print position changes Ribbon wrinkles Ribbon Smudge Is the platen dirty or deformed Is the printhead dirty Is a label stuck Are you using a genuine CITIZEN ribbon or its equivalent Is the printhead position proper for the media being used ls the media and ribbon loaded properly Is the platen dirty or deformed Are you using a genuine CITIZEN ribbon or its equivalent Are the contents of the data and signals from the computer proper Are the values of the Menu set proper ls the media sensor level proper for the media being used Is the ribbon tension proper for the media being used Is the ribbon guide plate guiding the ribbon evenly Is the ribbon guide shaft guiding the ribbon evenly Is the ribbon torque proper for the media being used Fo menu or control software If the platen is dirty remove the dirt using ethyl alcohol If the platen is deformed contact our service personnel for replacement If the printhead is dirty wipe it off with the head cleaning pen If a label is Stuck remove it CAUTION Avoid using metallic tools to remove labels stuck inside the printer Metallic tools may damage the printhead If label adhesive material is stuck to the printhead wipe it off with ethyl alcohol Use a genuine CITIZEN ribbon or its equivalent Adjust the printhead position using th
14. CLP 8301 Barcode Label Printer User s Manual CITIZEN FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE DECLARATION FOR EUROPEAN USERS CE marking shows conformity to the following criteria and provisions Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 EN55024 EN61000 3 2 amp EN61000 3 3 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Th
15. ase printing errors or failure of the printhead may occur If paper dust or ribbon material adheres to the printhead irregular printer movements paper jams or poor print quality may occur Therefore be sure to clean the printhead platen and media path periodically The amount of cleaning will depend on the volume of media being printed and the quality of the consumables and media used in the printer Genuine Citizen consumables will be you the best performance If a defect should occur under normal use it will be repaired free of charge during the warranty period However the printhead platen and pinch roller will be regarded as consumable supplies 8 1 Printer care Observe the following when caring for the printer Usea cotton swab or soft cloth to clean each part of the printer Hard or square tools such as screwdrivers can scratch any part of the printer Never clean the printhead with such tools O0 Before deaning make sure that the power to the printer is turned OFF and the power cord is disconnected from the mains supply S CAUTION Do not use benzine thinner alcohol etc to wipe the dirt off the printer Failure to do so may cause discoloration or deformation If the dirt is too large soak a cloth in a thin neutral detergent and squeeze out and wipe with it and finally wipe with a dry soft cloth EE Chapter 8 Maintenance 8 2 Cleaning method Remove dirt paper dust adhesive materials for labels
16. ate parity data length protocols and stop bits for the standard serial interface It also allows for the configuration of the optional network interface including IP address subnet mask and gateway addresses nter face RS 232C Baud RS 232C Parity E lt Range Toggle Fe M CE 7 e e eee M y m m 4 Note Menu Item on LCD with bold line is default The last value appears when DOWN key is pressed The first value appears when UP key is pressed _ AG Chapter 6 Configuring Your Printer Using the Menus 6 6 Permanently Saving Settings Menu Settings made within the menu system of the printer are saved in standard memory When the printer is switched off these settings will be lost unless they are save to the non volatile memory inside the printer The Permanently Saving Settings Menu has just one option Key Toggle Save gt Setti ngs Range E a s O po eee LD Save Save ELEC Savi ng Set ti ngs Yes Nb Yes No I Saved e Return to Save Setti ngs Menu vem eee eases eee ed I I I Cannot For further information on save error I es a Save contact your supplier L I 6 7 Test Mode Menu The Test Mode Menu allows the printer to produce configuration prints for current settings machine information such as distance counter and test samples It also allows for head checks resetting the non volatile memory t
17. bon wrinkles the ribbon tension on either side of the ribbon will not be even Remove slack on the ribbon in the following order Removing slack on winding side of ribbon in front of printhead 1 Open the top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright Loosen ribbon guide plate thumbscrews on both ends of the ribbon guide plate Do NOT remove them just loosen them one turn Never loosen screws other than these You should be able to make adjustments to the ribbon guide plate with the ribbon installed However it may be easier to detach mandrels form the ribbon mandrel holders This will depend on the ribbon width being used Remove slack and wrinkles on both sides e When they are found on the right side of the ribbon viewed from the front of the printer move the right end of the ribbon guide plate towards you e And when they are found on the left side of the ribbon viewed from the front of the printer move the left end of the ribbon guide plate towards you the plate can turn on the center set screw as the rigid point of support Check to see that slack and wrinkles on the ribbon are removed completely and lastly tighten the guide plate thumbscrews on both ends Ribbon guide plate Center set screw as rigid point of support Ribbon guide plate thu
18. dividual menu options Set print attributes such as print speed print darkness printing method and page format See Section 62 Set label detection method sensing level buzzer time date etc See Section 6 3 Set what action the printer performs after printing a label e g tear off cutor peeling See Section 6 4 Set up interface parameters for RS 232C serial network IP address See Section 6 5 Save changes to printer s configuration permanently in memory See Section 6 6 Produce a configuration printout test sample or perform a head error check See Section 6 7 Chapter 6 Configuring Your Printer Using the Menus 6 2 Page Setup Menu The Page Setup Menu allows the setting of items such as print speed print darkness direct or thermal transfer printing and horizontal and vertical position adjustments Note Menu Item on LCD with bold line is default Pri nt Darkness When the media width is 0 to 4 2 inches 1 See P48 Verti cal Posi ti on continued _ A9 Chapter 6 Configuring Your Printer Using the Menus Hori zont Shi ft Shi ft 2 5 6 3 System Setup Menu The System Setup Menu provides access to configure the hardware settings within the printer such as the type of media sensor used and the threshold for gap detection metric or imperial inches selection and print resolution It also allows for user access to the control panel and settings to be locked out to avoid inadvert
19. e printhead adjustment lever Load the media and ribbon properly If the platen is dirty remove the dirt using ethyl or isopropyl alcohol If the platen is deformed contact our service personnel for replacement Use a genuine CITIZEN ribbon or its equivalent If a message of ERROR RS 232C etc is displayed on the LCD check the contents of the software and the communication conditions set on the computer Set the proper values of the Menu set from the control panel or your PC Incorrect sensor level may cause the printer to miss some or all of the end of label marks on the media Adjust the ribbon tension properly see P27 Adjust the setting angle of the ribbon guide plate see P31 Adjust the setting angle of the ribbon guide shaft see P32 Adjust the ribbon torque properly see P27 42 and 48 Chapter 7 Troubleshooting 7 2 Error messages and corrective actions The printer will be placed in error status and an error message will be displayed on the LCD Display if the printer has not been prepared properly for printing or printer setup conditions are not correct Check error messages and take corrective actions to clear error If a message other than the following is displayed please contact our service personnel Sensor error when Place media straight printing Set type of sensor to match media being used Ot d Adjust sensor position 0 3sec Adjust sen
20. e Note When receive buffer has less than 128 bytes available DIR signal becomes Busy Low level and this Busy Low level is kept until receive buffer has at least 1K bytes available DTR signal Busy Low level requirements The following must be satisfied e Printer is in error e Printer is in paused state e Receive buffer has less than 128 bytes available Pin assignment m Transmission request signal Pull up to 12V with 3 3Kohm Input Signal active when host computer ready to interface with printer Output Signal active when printer ready to interface with host computer AQ Chapter 9 Specifications 2 Parallel interface Specifications Transfer method 8 bit parallel compatibility mode Synchronous Strobe pulse Handshaking ACKNLG and BUSY signals Signal level TTL Printer side 36 pin non phenol type Pin ee STROBE Input Strobe signal to read 8 bit data DATA1 8 Input 8 bit parallel data signal ACKNLG Output 8 bit parallel data request signal BUSY Output Signal to indicate printer Busy PERROR Output Signal to indicate media out SELECT Output Signal to indicate printer on line or off line N C Not used NC Not used GND Ground F GND Frame ground N C Not used GND GND INIT Input Printer reset FAULT Output Signal to indicate printer error N C Not used N C Not used AN Chapter 9 Specifications Timing chart Min 750ns STROBE Max 500
21. ecting Media Sensor and AutoCal Mode The media sensor and AutoCal Mode selection should be made before printing for the first time or after changing the media This is performed from the control panel For full details see Chapter 6 From the menu system select the System Setup of the Group Menu Choose the Media Sensor from the list of menu items and select the sensor type to match the media used see P43 Systen Medi a From the same Group Menu System Setup choose the AutoCal Mode and select Yes when any media sensor has dready been selected from the Media Sensor above see P44 This allows the printer to detect most media without calibration ES Aut oCal Note Load the media and execute Set up Mode AutoCal Mode However if the media is not detected properly first check the sensing levels using the Sensor Monitor then select the optimum value from the Sensor Level For example when the label with liner or the tag with black marks is used place the liner and non liner portions of the label or the black mark and non black mark portions of the tag between the sensors and read the values of the sensing levels respectively from the Sensor Monitor The average value of the measured sensing levels should be selected for the sensor level Systen Sensor Systen Sensor e 90 Chapter 4 Media Paper and Ribbon 4 7 Avoiding wrinkling of the ribbon If the rib
22. edia Paper and Ribbon Center punched hole tag Holes 2 5mm diameter are perforated lengthwise along the central line of the tag Black mark tag Black marks are printed on the back of the tag at the center or on the right side in the direction of feed Notched tag The cuts on the edge of this tag are deeper than the cuts on center hole tag 16 Chapter 4 Media Paper and Ribbon e Label Media with adhesive material on the back are referred to as labels Labels are peeled off the liner piece by piece and stuck to a product or item Labels with inter label gap There are gaps between labels Black mark label Black marks are printed on the back of the label line on the central line or right side in the direction of feed EE ya Chapter 4 Media Paper and Ribbon 4 2 Media size iar value mm a Maximum vale rm OC with 7828 T 559 C Labetiet sage poson 00 25409 D Gmbewenibes 20009 889099 5066 20 T Noten right end postion 376 149 1400880 CE Note eng 370489 M Black marklengih 6002 Note If media has both gap and black mark use the transparent sensor e For fanfold use the transparent sensor B C Notch detection Black line detection EZZA F H mium em tendi anion Um e cm ere 4 LLI i Printing i area a GM AR dk dps EE 0 j Black line back OD value 1 5 or
23. eeeeeeeeneeeeaeeneatees lii INOTIGO SE Re A Street Os et Nine IV Trademark Acknowledgement ccccececeeeececeeeeeeeeseceeeeeeneeeeeeeees IV MAU O GUY CU OM eee e E V mif M Dr D V Wee Med eic T ses Vi Chapter 1 Unpacklhg iiic iio naa ee ta vor e eU ence Era crac a 1 1 1 PRINTERACCCS SONGS sans Ne ans aies 2 Chapter 2 Safety Precautions sis 3 Sally SIGMS TH HEURES 3 e Installation precautions 5 eor Eten deneokDen acne ou er edge 8 Chapter 3 Names and Functions of Printer Parts 9 2 1 Printer MaM DOG send enceinte 9 9e SACOM DANG PTT TI E 12 Chapter 4 Media Paper and Ribbon 15 4 1 Types ol mediates E eI Hc Mode sehe 15 4 2 Medid SZO aeaa EE 18 4 3 Loading media paper ccccececsececeeeeeeeeeeeeeeeeeeeeeeeeaeseees 19 A4 Loading ODOM resen ee E A 23 Ribbon tension adjustments ccceceececeeeeeeceeeeeeeeeeeeeees 27 Ribbon winding torque adjustments ssssussee 27 4 5 Printhead adjustments 28 Guide to media thickness ranges 28 4 6 Media sensor adjustments 29 Positioning the sensor 29 Selecting Media Sensor and AutoCal Mode 30 4 7 Avoiding wrinkling of the ribbon 31 Remov
24. ent changes Se eS eee eee Range Toggle Note Menu Item on LCD with bold Sensi ng Sensi n i line is default Yes No Yes No d nm l nch nml nch The last value appears when DOWN key is pressed The first value appears when UP key is pressed continued 423 Chapter 6 Configuring Your Printer Using the Menus Note Menu Item on LCD with bold line is default LPnm x E jp m EIE au iuret Mu 1 1 11 ee S Lei 8 eS Lata Es BS BeA gE E L ded SEE al f aeS s Rs E BERE ET BE E _ 44 Chapter 6 Configuring Your Printer Using the Menus 6 4 After Print Menu The After Print Menu allows you to configure what the printer does once the label has been printed including whether the printer feeds to the tear position after a batch of labels whether the printer cuts the labels Key gt Range Toggle LLLI Tear Tear Oy Gf mm Oy Gf Note Menu Item on LCD with bold AA eae line is default When Tear Mode is Off A MONS cere erdt I Paper Posi ti on Posi ti on Posi ti on O OO N 2 OO NI I 20 Mairie mode one 5 x I Posi ti on Posi ti on 0 O 50 enm I Posi ti on O OO naaa Last ne AK Chapter 6 Configuring Your Printer Using the Menus 6 5 Interface Setup Menu The Interface Setup Menu configures the baud r
25. epending on the set item 95 Chapter 5 Power ON and Using the Control Panel Ready mode The printer is in Ready mode after power is switched on and the self test is performed The LCD Display shows READY and the READY LED is lit In this state you can perform the media feed printing stop restart etc using the keys on the control panel See P12 The display shows the name of the receiving interface when data is received from the host ara computer In this state the printer receives and processes the information accordingly If no data is received for 5 seconds the printer returns to Ready mode with no interface selected and continues to scan all installed interfaces for incoming data Menu mode The printer enters the Menu mode when the MODE key is pressed In this state you g dy D Set up can access the menu system and set the printer configuration and print attributes using the keys on the control panel Pressing MODE again returns to Ready mode 5 4 Navigating the Menu System The printer uses the same operating procedure to set various print attributes and configuration settings This section describes the relationship between the different menu levels as well as the functions of the MENU UP DOWN SELECT and EXIT keys on the control panel The Group Menu is the highest level of the menu tree and consists of six options as shown in the diagram below Beneath each Group Menu are a nu
26. etc upon completion of printing Cleaning tools Soft cloth Ethyl or isopropyl alcohol do not use solvent like thinner Printhead and platen ES Printhead Head cleaning wes qi iR Z LN Y 4 eS Tension roller and its surroundings ha Chapter 9 Specifications Chapter 9 Specifications 9 1 General specifications Print length Print length Media width 1016 mm 40 0 106 mm 0 4 2 762 mm 30 107 157 mm 4 21 6 2 508 mm 207 158 219 mm 6 21 8 64 Print speed 2 4IPS Media Max roll media outer diameter 203 mm 8 Max media width 228 6 mm 9 Adjustable transparent and reflective sensors Ribbon Max ribbon outer diameter 78 mm 3 07 Max ribbon length 450 m 1 476 feet The length of ribbon may vary depending on the thickness of the ribbon Barcodes Code 39 93 128 A B C EAN 8 13 UPC A E UPC 2 amp 5 Digit Codabar NW 7 Interleaved 2 of 5 UCC EAN 128 PDF 417 UPS MaxiCode DataMatrix Telepen LCD 8 character x 2 rows LEDs POWER and READY Control keys Setup keys six MODE MENU SELECT EXIT UP and DOWN Execution keys four STOP FEED PAUSE and REPEAT Graphic data 7 bit ASCII 8 bit HEX PCX and BMP Interfaces Standard RS 232C serial max 115 2 kops and Centronics parallel Optional Ethernet USB and IEEE 1284 ECP A C Input 100V 240V 10 6 1 6 3 2A 50 60HZ Typical operating 200VA Standby 30VA Operati
27. ever spill liquid of any kind on the product Except as explained elsewhere in this manual don t attempt to service this product yourself Opening and removing those covers that are marked Do Not Remove may expose you to dangerous voltage points or other risks Refer all servicing on those compartments to service personnel The mains plug on this equipment must be used to disconnect mains power Please ensure that the socket outlet is installed near the equipment and shall be easily accessible Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service Notice 1 Before use be sure to read this manual And keep it handy for reference when needed 2 he contents of this manual may change without prior notice 3 Reproduction tra
28. ges and corrective actions ssusus 53 Chapter 8 Maintenance eeeeeee eren enne 55 Os SHDIOE Cae sect Gore ia datus dedans tate oh a he evtutus iS ad eadead anis 59 8 2 Cleaning ICAO sess MR eu nd ire 56 Chapter 9 Specifications eese eese eee eee 57 9 1 General specifications SALAM MN a see 57 9 2 MMC ACCS osie e CONI aeta ee aie ie etal 58 9 3 PCMCIA Memory Card factory installed option 61 9 Prun WIG SR Se a A EP 62 9 5 Movable sonso sss iesu edebat on e URDU e Pacis aas 63 9 6 Environmental requirements cccccececeeeeeeeeeeeeeeneeeeeeees 64 vii vill Chapter 1 Unpacking Chapter L Unpacking First open the carton and take out the top foam damper then lift the printer main body out of the carton holding the bottom of the printer firmly Also keep the carton and packing materials as the printer must be packed with those materials for future shipment Printer accessories Upper foam damper Printer Lower foam damper A CAUTION e When taking the printer out of the carton prepare ample space to set the printer down To ensure safety no fewer than two persons should lift the printer main body at this time e Do not hold the foam damper when lifting the printer main body Chapter 1 Unpacking 1 1 Printer accessories First you should check that all of
29. gs The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a three pronged plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug Do not allow anything to rest on the power cord Do not locate this product where the cord will be walked on If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7 5 amperes for 220V 240V outlet Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock N
30. hilst performing maintenance and cleaning the plug of the power cord should be removed from the outlet to ensure safety Do not use benzine thinner alcohol etc to wipe the dirt off the printer Failure to do so may cause discoloration or deformation If the dirt is too large soak a cloth in a thin neutral detergent and squeeze out and wipe with it and finally wipe with a dry soft cloth OA A PLO PR EE Chapter 2 Safety Precautions e Installation precautions After reading and understanding the safety sgns install the printer observing the following precautions Avoid dust S Dust can stop the printer from cleanly printing a document It can also cause breakdowns and shorten the printer life Install away from high power consuming equipment such as compressors and generators S High power consuming equipment such as compressors or generators can cause power voltage drops or generate power noises resulting in printer malfunction or breakdown Therefore be sure to keep the printer away from this kind of equipment Avoid direct sunlight S This printer includes optical sensors that may malfunction if exposed to direct sunlight When printing close the cover firmly Chapter 3 Names and Functions of Printer Parts Chapter 3 Names and Functions of Printer Parts This chapter describes the names and functions of each part of the printer 3 1 Printer main body 1 Top cover The top cover is the upper part
31. ia printhead Maximum media width 228 6mm 9 0 Direction of media feed AL R2 Chapter 9 Specifications 9 5 Movable sensors Maximum left edge of media 228 6mm 9 maximum media width Center of media printhead 140mm 5 5 sensor movable range Media Mark A D Setup Setup Voltage Variable Voltage Guide Voltage Level Voltage No Mark area No Gap area Black Mark Gap Hole including i No Paper corner RT AR Chapter 9 Specifications 9 6 Environmental requirements 1 Printer operating conditions for ensuring print quality Operating temperature 5 C 40 C Humidity 25 85 RH non condensing 85 gt gt D lI 50 25 0 5 39 40 Temperature C 2 Printer storage conditions Storage temperature 20 C 60 C Humidity 25 85 RH non condensing Printer should be stored in a condition that the printhead is up and no media and ribbon are loaded 85 gt gt D E 2 aks 25 20 60 Temperature C FA AR Chapter 9 Specifications Citizen America Corporation 831 S Douglas Street Suite 121 El Segundo CA 90245 Tel 310 643 9825 U S A Citizen Systems Europe GimbH http www citizen europe com Mettinger Strasse 11 Park House 73728 Esslingen 643 651 Staines Road Feltham Germany Middlesex TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg 5 68 10 Nakano Nakan
32. ibited operation is portrayed in the drawing for example the sign on the left indicates that disassembling is prohibited Symbol 9 Operation required The required operation is portrayed in the drawing for example the sign on the left indicates that the plug must be removed from the outlet a gt Chapter 2 Safety Precautions N WARNING gt ALSO ALO Fe Avoid unsafe places Avoid unsafe places such as the top of a shaky desk an uneven surface or any area subject to vibration Failure to observe this precaution may cause the printer to fall or turn over resulting in injury Dot not put water filled containers nearby Do not put containers filled with water or chemical liquids such as vases and cups near the printer If a liquid spills or enters the printer turn off the power switch immediately remove the plug of the power cord from the outlet and contact our service personnel Continued use without corrective action may result in fire or electrical shock Do not allow any foreign matter to enter Do not allow any metallic objects or flammable material to enter or fall into the printer through the openings such as the cable port and fanfold media insertion slot If foreign matter enters turn off the power switch immediately remove the plug of the power cord from the outlet and contact our service personnel Continued use without corrective action may result in fire or electrical shock Do not use an
33. idth to prevent ribbon from wrinkling To increase tension torque turn the ribbon supply mandrel the deeper side viewed from the front of the printer knob clockwise until the required number is obtained on the scale while stopping the gear with a coin inserted in the slit on the ribbon mandrel support and held down Generally the wider the ribbon the greater the ribbon tension required White pointer Hibbon holder knob Ribbon width Knob ETTE direction 3 in Counterclockwise 8 in Clockwise Ribbon winding torque adjustments If there are smudges on the print adjust the ribbon winding torque from the control panel Full details of using the control panel are shown later in the manual Page gt Ri bbon From the menu system select Page Setup of the Group Menu Choose Ribbon Torque from the list of menu items The default setting is Torque 3 so select Torque 4 or 5 to see that there are no smudges on the printout To save the settings permanently after power off if required use the Save Settings of the Group Menu See P47 2027 Chapter 4 Media Paper and Ribbon 4 5 Printhead adjustments Printhead adjustments should be made according to the type of media paper using the printhead adjustment lever located on the back of the printhead assembly Generally for media with moderate stiffness labels position the printhead adjustment lever to the middle of the range to put the printhead i
34. if notches or gaps between labels are not detected because of small transparency factor decrease the sensor level The Sensor Monitor menu will be useful for setting Sensor Level continued _ AQ _ Chapter 6 Configuring Your Printer Using the Menus Da Value Henge ot valies System Setup Top Form Sensing Yes Select Top Of Form TOF sensing Printer will feed to top of form before first print after power on Buzzer Select Exec Err Exec Err Select condition for buzzer All Exec Err Sounds when setting and Error execution are completed or error occurs Key All Sounds in all situations None Error Sounds only in error Key Sounds in key operation None No sound a m Set basic unit of measurement to millimeters or inches ti Res DPI m 12 dot mm Set print resolution Print Res DPmm 150DPI 6 dot mm Values in parentheses are in metric System AutoCal Mode e Perform sensor calibration with setting media when Yes is selected by pressing the SELECT key Note When AutoCal mode is executed ensure that a media sensor is selected and media is loadec MaxMedia Length 10 00in 1 00 50 00in When media length is over 5 inches 254 0mm 25 4mm 1270 0mm 127mm set MaxMedia Length to a length that is more than two times of media length Note This function detects over what distance a media end or paper jam event is detected The printer looks for the gap between each section of media and if it
35. il it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and raise it until it stops and stands upright pU m ny 4 Printhead assembly Printhead release lever 4 Hold by both hands the ribbon with a length of about 300 mm 1 ft unwound between mandrels the left hand grips the ribbon supply mandrel and the right hand grips the takeup mandrel Ribbon supply mandrel gripped Takeup mandrel gripped by left hand by right hand Location for ribbon mandrels when installed 2 Chapter 4 Media Paper and Ribbon 5 Temporarily winding the ribbon with a length of about 300 mm 1 ft unwound between mandrels around the lower bottom side of the printhead assembly first fit both sockets of the ribbon takeup and supply mandrels then snap into place both knobs of the ribbon takeup and supply mandrels Knob of ribbon takeup mandrel Knob of ribbon supply mandrel Socket of ribbon supply mandrel Socket of ribbon takeup mandrel 6 Remove any slack and wrinkles by turning the knob of the ribbon takeup mandrel clockwise making sure that the ribbon is wound evenly between two mandrels 7 Lower the printhead assembly with ribbon and push down firmly to lock The ribbon is now loaded Lastly close the top cover OR Chapter 4 Media Paper and Ribbon Ribbon tension adjustments The ribbon tension should be adjusted as needed according to the media paper w
36. improper power voltage Do not use a power voltage other than the specified in the rating label on the rear of the printer Failure to observe this precaution may result in fire or electrical shock Connect the ground wire Make sure that the ground wire to the printer is properly connected to the earth Failure to do so may result in electrical shock gt Fe a m o PEO Chapter 2 Safety Precautions Power cord Do not damage break or modify the power cord Putting heavy objects on the power cord or heating or pulling it may cause damages leading to fire and electrical shock If the power cord is damaged e g the core is exposed or the wire broken contact our service personnel Continued use without corrective action may result in fire or electrical shock When using do not bend twist or pull the power cord Failure to observe this precaution may result in fire or electrical shock If the printer is dropped or damaged If you accidentally drop or damage the printer turn off the power switch immediately remove the plug of the power cord from the outlet and contact our service personnel Continued use without corrective action may result in fire or electrical shock Avoid using the printer in abnormal conditions Do not use the printer in abnormal conditions for example when it is smoking or smells unpleasant If you notice an abnormal condition turn off the power switch immediately remove the plug of the power c
37. in fuses in the fuse box for the building blown Is the circuit breaker turned off Is the printhead dirty Is a label stuck 2 Are you using a genuine CITIZEN ribbon or its equivalent BAT a properly into an AC outlet Plug the other end of the power cord properly into the main power input port on the printer Replace the power cord Use the dedicated power cord for this printer Contact our service personnel to obtain a replacement CAUTION Do not use a power cord other than the dedicated power cord for this printer Check the main power source to the outlet If there is no problem check whether electricity is supplied to the building Also check for the possibility of a power failure Replace the main fuses for the building and turn on the circuit breaker again For replacement contact a qualified electrician If the printhead is dirty wipe it off with the head cleaning pen supplied If a label is stuck remove it CAUTION Avoid using metallic tools to remove labels stuck inside the printer Metallic tools may damage the printhead If label adhesive material is stuck to the printhead wipe it off with eth yl alcohol Use a genuine CITIZEN ribbon or its equivalent Chapter 7 Troubleshooting ls the media and ribbon loaded properly Text is not printed 1 Load the media and ribbon properly cleanly Is the print density too dark or faint 2 Set the proper
38. ing slack on winding side of ribbon in front of ORIN CAG ices ccs testi ua aae ince iiu Mint atta racer otanmonactees 31 Removing slack on feeding side of ribbon DENING MINING ro EEE En En En hel aea hie a Soles 32 Chapter 5 Power ON and Using the Control Panel 33 5 1 Connecting to a power outlet ssseseeseeee eese 33 52 T umng Ine pntel OIN nn Ene dto Meere probis 34 5 3 Ready Mode and Menu Mode 35 5 4 Navigating the Menu System 36 5 5 Changing Menu Values cccccccececeeeeeeseceeeeeeseeeeeeeesenes 37 5 6 Permanently Saving Printer Settings 38 5 7 Producing a Test or Configuration Print 39 5 9 T rnig thie piner OPERA nent 40 Chapter 6 Configuring Your Printer Using the Menus 41 6 1 The Group Menu 41 6 2 Pade setup Meni iia US ent odes oa A Cubes Adr te 42 6 3 System Setup Menu 43 6 4 After Pint Men er deep zoo tax de gus anime gue o qe D EU e gears 45 6 5 Interface Setup Mende una rade 46 6 6 Permanently Saving Settings Menu 47 6 7 Test Mode Menu 47 6 8 Menu Mode Description 48 Chapter 7 Troubleshooting eeees esee 51 7 1 Items to check in case of trouble sssssussss 51 7 2 Error messa
39. int Pattern Show the values for the possible Test Patterns arren Setti ngs e Press SELECT to bring up the Test Pattern values e The display will move to Current Settings Change Current Settings to Pattern Sample TET e A g e Press DOWN to change from Current Settings to Pattern Sample To print the selected pattern e Press SELECT to execute the request and print the pattern Pre e When the sample has printed press EXIT to return to the previous menu 39 Chapter 5 Power ON and Using the Control Panel 5 8 Turning the printer OFF Do not turn the printer OFF suddenly If the printer is printing press the STOP or PAUSE key and wait for the printer to stop printing before turning the power switch OFF 40 __A1 Chapter 5 Power ON and Using the Control Panel 38 Chapter 6 Configuring Your Printer Using the Menus Chapter 6 Configuring Your Printer Using the Menus This chapter explains all the possible menu options for configuring the barcode printer Refer to Chapter 5 for information on the operation of the menus system and which keys perform which actions 6 1 The Group Menu The printer has two modes of operation Ready mode and Menu mode To switch between the modes press the MODE key The Group Menu is the first level of menus after entering the Menu Mode from Ready Mode Each of the subsequent sections explains the in
40. is equipment is designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Use shielded cables to connect this device to computers Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment ETAT DE CONFORMITE EMI A L USAGE DES UTILISATEURS CANADIENS Cet quipment produit et utilise l nergie radiofr quences et s il n est pas install et utilis correctment c esst dire en accord strict avec les instructions du fabricant il risque de provoquer des int rferences avec la r ception de la radio et de la t l vision Le pr sent appareil num rique n met pas de bruite radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement su
41. itch or insert remove the power cord or interface cable with wet fingers Failure to observe this precaution may result in electrical shock Power cord Do not put a heater near the power cord A nearby heater can melt the power cord casing resulting in fire or electrical shock When removing the plug of the power cord from the outlet be sure to grip the plug not the cord when pulling it out Pulling the cord may expose the core or break the wire leading to fire or electrical shock Chapter 2 Safety Precautions Opening closing the top cover When opening closing the top cover be careful not to catch your fingers between the cover and chassis Printhead The printhead remains at a high temperature immediately after printing Therefore be careful to avoid contact with the printhead when replacing the ribbon or media or cleaning the printer immediately after printing Failure to observe this precaution may result in burning The edge of the printhead can injure your bare hands and the printhead itself can give you an electrical shock To replace the printhead contact our service personnel Never try replacement by yourself Loading the media and ribbon When loading the media and ribbon be careful not to catch your fingers in the mechanism No use for long periods When the printer is not used for long periods the plug of the power cord should be removed from the outlet to ensure safety Printer care and cleaning W
42. mber of Menu Items from which adesired Value can be selected increased or decreased Page 2 System lt a After u Inter lt Save Setup Z gt Setup lt gt Print gt face 2 gt settin p p gs MENU MENU MN MENU or or or OF MENU Pressing the MENU key moves to the next Group Menu available Pressing the SELECT key displays the first Menu Item within a Group Menu group Pressing the EXIT key returns to the Group Menu selection 26 Chapter 5 Power ON and Using the Control Panel 5 5 Changing Menu Values With a Menu Item displayed on the LCD such as Print Speed Darkness or Baud Rate pressing the SELECT key allows you to adjust or select the Value of the Menu Item The UP and DOWN keys are used to increase or decrease a Value such as the print speed or printing position If the Menu Item is an option that has a fixed set of values such as the type of media used then pressing the UP land DOWN keys will cycle through the values in turn The action of the SELECT key while you are changing a Value depends on the particular Menu Item e fthe Menu Item is a Value pressing the SELECT or EXIT key stores the value and returns to the previous Menu ltem e f the Menu Item is an action such as a test print or head check pressing the SELECT key executes the action Pressing the EXIT key returns to the previous Menu Item without executing the
43. mbscrews on both ends of the ribbon guide plate _ 24 _ Chapter 4 Media Paper and Ribbon Removing slack on feeding side of ribbon behind printhead 1 Open the top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright Loosen the thumbscrew with the ribbon guide shaft a little but not completely and move it vertically to remove slack and wrinkles on both sides e When they are found on the right side of the ribbon viewed from the front of the printer lower the thumbscrew towards the value of 10 on the scale e And when they are found on the left side of the ribbon viewed from the front of the printer raise the thumbscrew towards the value of 0 zero on the scale Check to see that slack and wrinkles on the ribbon are removed completely and lastly tighten the thumbscrew Thumbscrew Ribbon guide shaft 932 _ Chapter 5 Power ON and Using the Control Panel Chapter 5 Power ON and Using the Control Panel After loading the media and ribbon connect the power cord and turn your printer on 5 1 Connecting to a power outlet First plug the power cord into the AC power input on the back of the printer then plug the other end of the power cord into the AC power outlet FRA Chapter 5 Power ON and Using the Control Panel 5 2 Turning the pri
44. n middle position and for media with greater stiffness tags or card lower the adjustment lever to the lower level to put the printhead in forward position For media with little stiffness raise the adjustment lever to the upper level to put the printhead in a rearward position d 7 Printhead adjustment lever Thinner media t i Thicker media 0 S 0 Guide to media thickness ranges _ 92 _ Chapter 4 Media Paper and Ribbon 4 6 Media sensor adjustments The printer is equipped with the upper and lower media sensors that are moved separately Both media sensors detect the presence of media and top of form of media except continuous roll media The media should be positioned for the media sensors as described in the following table Directly over the black mark Lower and upper sensors The middle of media Lower and upper sensors Directly over the hole Notched tag Lower and upper sensors Directly over the notch Positioning the sensor To adjust the media sensor position perform the following operation 1 Open the top cover all the way until it stops at hinges unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright and at the same time unlock the transparent sensor guide by pushing the release lever and open it towards the left side of the printer all the way until it stops 2 When the
45. ng temperature and 5 40 C 41 104 F Relative Humidity 25 85 non condensing humidity 395mm W x260mm H x 415mm D 15 5 Wx 10 2 Hx 163 D Weight 18 kg 39 68 Ib approx excluding media and ribbon Standards 120V UL1950 CSA No 950 FCC Class A 220V 240V EN60950 EN55022 EN55024 EN61000 3 2 EN61000 3 3 R Chapter 9 9 2 1 Specifications Interfaces Serial interface Specifications Transfer method otart stop synchronous dual communication system Signal level RS 232C Baud rate 2400 4800 9600 14400 19200 38400 57600 115200 bps Data bits 7 or8 otart bits 1 otop bits 1 or2 Parity Even odd or none Connector D SUB 25PIN 17LE 13250 27 D41 DDK or its equivalent XON XOFF protocol XON code output requirements e Communication is enabled after power is turned ON e Residual capacity of the buffer is 1K bytes or more after sending XOFF code e Paused state is cleared e XOFF code is output due to error and printer returns to normal conditions XOFF code output requirements e Printer is in error e Printer is in paused state e Receive buffer has less than 128 bytes available 128 bytes Heceive Buffer XON code output XOFF code output FQ Chapter 9 Specifications DTR protocol DTR signal Ready High level requirements The following must be satisfied e Printer is on line e Receive buffer has more than 128 bytes availabl
46. ns BUSY 2 5us typ ACKNL Min 750ns Min 750ns ACKNLG Low shows that the printer requests the computer to send data BUSY High shows that the printer cannot receive data and BUSY Low shows that the printer now can receive data from the computer 9 3 PCMCIA Memory Card e Card type PCMCIA Type II flash memory card e PCMCIA memory card a Storing print format files Data in the field register area can be application stored and loaded b Storing graphic data Bitmap graphic images can be stored and recalled from the PCMCIA memory card and can combined with field data and printed C Storing fonts Downloadable fonts can be stored e Do not insert or remove the PCMCIA memory card before the power to the printer is turned off e Before use carefully read and understand the Slot for instructions regarding the PCMCIA memory card PCMCIA memory card PLEASE NOTE The slot for PCMCIA memory card is a factory installed option The printer L abel side already has flash memory on the motherboard to accept downloaded fonts and images Please contact your supplier to discuss this option Chapter 9 Specifications 9 4 Print width 2 5mm Default print width 0 3mm 0 1 216 7mm 8 53 0 01 f 107 25mm 4 22 Printable area 4 55mm 0 18 4 55mm Maximum print width 0 187 219 5mm 8 64 109 75mm 4 32 gt i Center of med
47. nsfer or transmission of the contents of this manual without prior consent is strictly prohibited 4 We are not liable for any damage resulting from the use of the information contained herein regardless of errors omissions or misprints 5 We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein 6 Do not handle disassemble or repair the parts other than those specified in this manual 7 We are not liable for any damage caused by user s erroneous use of the printer and inadequate environment 8 Data residing in the printer is temporary Therefore all data will be lost if power is lost We are not liable for any damage or loss of profits caused by data loss due to failures repairs inspections etc 9 Please contact us if there are any mistakes or ambiguities within this manual 10 If there are missing or incorrectly collated pages in this manual contact us to obtain a new manual Trademark Acknowledgement Contains UFST from Agfa Monotype Corporation Trademarks or registered trademarks of other companies and products are included in this manual 4 Introduction Thank you for purchasing a Citizen CLP series barcode label printer This manual is designed to help you quickly understand the basic operations of this printer Features This printer accurately prints clear bar codes and various character fonts
48. nter ON Turn ON the power switch e Press for ON e Press O to turn off the printer Once the power is turned ON the following initial messages are displayed on the screen for about three seconds Firmware version is g 000100 displayed LLY MM YY System Starti ng The printer checks the Checki ng Fai ed Disconnected or damaged printhead element position is printhead for damage displayed in mm or inches XXX XX Pressing any key other than MODE continues to the next step displayed when clock module is installed Head Date and time are DD MM YY 00 O0 34 Chapter 5 Power ON and Using the Control Panel 5 3 Ready Mode and Menu Mode This section describes the operation flow of the Ready mode and Menu mode This printer can be easily operated using the six keys on the control panel Ready mode READY GK eeee Parallel RS232C etc Menu mode I Perform function e Stop printing e Repeat last label e Feedto TOF e Pause printing Receive data from host computer Return to ready mode after 5 sec of no more data MODE MODE Page lt System Ate Inter Save Setup gt Setup gt Print gt face EE settings or or or or MENU u u jJ u jJ ue MENU UP Jor change menu These keys These keys u change set value Note 1 Further detailed setting or execution may be performed d
49. o factory default values and a hex dump mode Test Mbde Pri nt Pattern Head Check Check jue Eel eJ E HCE eias ne Number of faulty elements e e e e eeey X y Factory fadt Default adt perte JL verno Execute C2 y E FE D E og GT ew BE EB eB eB eB BE EK EK EK KF He Dung Dunp i Note Menu Item on LCD with bold line is default Yes No ine is default 47 Chapter 6 Configuring Your Printer Using the Menus 6 8 Menu Mode Description Default Value Range of Values Page Setup Label Width 8 53in 3 00 8 64in Set the maximum limit for the 216 7mm 76 2 219 5mm printable width Image or data beyond this limit will not be printed Note The actual printable area is split equally either side of the centerline of the media e g 8 20 woul print from 4 1 to the left of center to 4 1 to right of the centerline Printing Speed 04 e 02 04 IPS Set print speed Print Darkness Set print darkness by controlling printhead heat Note When Bons s is DPP the maximum value is 20 Print Method DT Direct Thermal Set printing method TT Thermal Transfer Ribbon Torque Set ribbon winding torque Note If smudge occurs increase the value When a small width of label is used decrease the value Continu MediaLen 4 00in 0 25 40 00in Set media length for print in Sensor 101 6mm 6 4 1016 0mm None mode No
50. o ku Tokyo 164 0001 Tel 81 3 5345 7540 Fax 81 3 5345 7541 JH74900 02 Printed in Japan
51. ord from the outlet and contact our service personnel Failure to observe this precaution may result in fire or electrical shock To avoid serious danger never try to carry out repairs by yourself Do not disassemble Do not disassemble or modify the printer Failure to observe this precaution may result in fire or electrical shock For checking adjusting or repairing parts inside the printer contact our service personnel Thermal head cleaner The thermal head cleaner is inflammable Never heat it or throw it into the fire and keep it away from children Chapter 2 Safety Precautions N CAUTION Avoid high humidity areas gt gt o gt PEA Do not put the printer in areas with high humidity or heavy condensation If moisture has condensed on the printer turn off the power switch immediately and leave the printer for a while until the moisture dries up Using the printer when damp may result in electrical shock Carrying Before carrying the printer be sure to remove the plug from the outlet and the connecting cable to the outer equipment If left connected the power cord and connecting cable may be damaged leading to fire and electrical shock Do not transport the printer while loaded with media If media is loaded it may drop out leading to injury When placing the printer on a floor or desk be careful not to catch your fingers and hands under the feet of the printer Power Never operate the power sw
52. ove the Flange towards the center of the ribbon mandrel and to align it with the edge of the media being loaded Ribbon Positioning Nut Lock Nut Lock Nut Ribbon Positioning Nut 2 Referring to the scale on the tear bar adjust the flange so that the ribbon is put in the center of the media The value of half the ribbon width being used is the actual value on the scale Scale 3 Check to see that the ribbon is positioned properly and fix the ribbon positioning nut by turning the lock nut clockwise 4 Repeat the procedure for the second ribbon mandrel 09 Chapter 4 Media Paper and Ribbon 2 Two ribbon mandrels are used for loading ribbon one is inserted in the supply unused ribbon core and the other is inserted the ribbon takeup core Wind the ribbon from the takeup mandrel until most wrinkles are no longer visible NOTE The following procedure may help in loading the ribbon First insert the mandrels into the supply and takeup ribbon cores affix a small piece of adhesive tape at the end of the ribbon and then wind the ribbon around the takeup mandrel until the tape is hidden Finally install the ribbon by passing it through the lower side of the printhead assembly N CAUTION Be sure to wind the ribbon sufficiently over the adhesive clear tape fastened to the end of the ribbon _ D4 Chapter 4 Media Paper and Ribbon 3 Perform the following sequence open the top cover all the way unt
53. r le brouillage radio lectrique dict par le minist re des Communications du Canada Cet quipment est concu pour fournir une protection satisfaisante contre de telles interf rences dans une installation r sidentielle Cependant il n y a pas de garantie contre les interf rences avec les r ceptions radio ou t l vison provoqu es par la mise en et hors circuit de l quipment aussi il est demand a l utilisateur d essayer de corriger l interf rence par l une ou plus des mesures suivantes R orienter l antenne de r ception Installer l ordinateur autre part par gard pour le r cepteur Brancher l ordinateur dans une prise de courant diff rente de facon a ce que l ordinateur et le r cepteur soient branch s sur des circuits diff rents 10 11 12 13 14 Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings on the cabinet and the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openin
54. rent sensor guide by pushing the transparent sensor guide release lever and raise it until it stops 219 Chapter 4 Media Paper and Ribbon 3 Unlock the media guide lock screw and move both side media guides to their maximum outward position Printhead assembly Transparent sensor guide Media guide on both sides Media guide lock screw Transparent sensor guide release lever Printhead release lever 4 Install the roll media as follows 1 Place the media holder shaft onto the round notches on the media guides and media holder shaft supporting plates 2 Move both media guides by using both hands so that they come into contact with the edges of the roll so that no clearance is left between media guide and media 3 Lock the media guides with the media guide lock screw turned clockwise Media holder shaft Media guide on both sides ET 0 5l or zd Round notch on media dl holder shaft supporting D plate on both sides Media guide lock Screw NE LIDS X 90 Chapter 4 Media Paper and Ribbon 5 Route the roll media over the platen out to the front of the printer 6 First lower the transparent sensor guide and push down gently to lock Then lower the printhead assembly fully and push down firmly on the top edge by the ribbon holders to lock in place Transparent sensor guide Printhead assembly Path of outward wound roll media Path of inward wound roll media
55. s of an LCD displaying two lines of eight characters two LEDs and six control keys Two functions are assigned to each key except the MODE key CITIZEN CLP 8301 O O POWER READY MODE REPEAT STOP MENU FUNCTION SELECT EXIT e indications LCD Display Shows the current printer status by a message on the display POWER LED Lights up when the printer power is turned on READY LED e Lights up when the printer is placed into the print ready state When the PAUSE key is pressed the READY LED goes out and Pause is shown on the LCD Display By pressing the PAUSE key again the READY LED lights up 2 0 Chapter 3 Names and Functions of Printer Parts e Control keys On the control panel legend in Ready mode the text written ABOVE each key shows the key s function In Menu mode the text written BELOW each key shows the key s function MODE key When the MODE key is pressed the printer is placed into the Ready mode When the MODE key is pressed again the printer is placed into the Menu mode Each time the MODE key is pressed the printer toggles between the Ready mode and Menu mode See P35 B Key functions in the Ready mode STOP key e Shows JobClear on the LCD Display if data is stored in print buffer e Completes printing midway through the print job or data processing and shows JobClear Yes No on the LCD Display e Pressing STOP again changes the selection of Yes
56. sor sensing level Make sure printer MaxMedia Length is longer than Sounds actual label length 0 3sec twice Media end when Load new media printing is End Head Cpen Ribbon end when Load new ribbon Ri bbon printing End 0 5sec twice Printhead up just Set printhead properly by lowering printhead lever before printing 0 5sec Sounds 0 5sec once Printhead Contact our service personnel disconnected when Oi Fai ed turning power on or 1sec X XXi nch resetting Sounds 1sec once Interface error Check interface cable connection O ERRCR Check interface setup i X0000000 0 3sec Sounds 0 3sec once Command error This occurs due to misscript or improper RS 232C setup Q n READY This is cleared automatically as it is interpreted as a Chd E normal command LED goes off for 0 3 second and blinks 0 3sec rr and LCD shows a message for 0 3 second Sounds 0 3sec once Light up OEC blink e Clear an error with a control key other than MODE key or command in case of command error and an initial message Ready xxxxxxxx will be shown if data is received from the host computer see P35 36 x 20009009X the contents of the interface error 52 Chapter 7 Troubleshooting Fa Chapter 8 Maintenance Chapter 8 Maintenance Since this printer uses a thermal head and a carbon ink nbbonflthermal paper dust etc may adhere to the printhead or other related parts In this c
57. te The maximum media length will be changed by using the Label Width value due to allocation of RAM memory space for print data When media widths are 0 4 2in 4 21 6 2in and 6 21in or more the values are 40in 1016mm 30in 762mm and 20in 508mm respectively Vertical Position 0 00in 1 00 1 00in Adjust print start position in vertical 0 00mm 25 4 25 4mm direction Horizont Shift 0 10in 1 00 1 00in Adjust print start position in horizontal 2 5mm 25 4 25 4mm direction System Setup Media Sensor See Thru See Thru Select label sensor Notch See Thru Transparent GAP sensor Reflect Notch Transparent HOLE sensor None Reflect Reflective sensor None No use of sensor continuous media Sensor Monitor i LCD display shows media sensing level while setting media in the sensor position When None See Thru Gap sensor sensing level is monitored Before performing Sensor Monitor ensure that Media Sensor selection is matched correctly with media The average sensor value between the label and liner area is recommended to use for setting the Sensor Level see below When Media Sensor is set to None See Thru Gap sensor is monitored Sensor Level 1 5V 1 7V OV 3 Set threshold value for media sensor by changing Up or Down key Note For reflective sensor if black marks on the liner are not detected because of small reflection factor decrease the sensor level For transparent sensor
58. the following accessories are put in the carton If any are missing please contact your supplier e Power cord 1 piece e Ribbon takeup core 1 piece e Media holder shaft 1 piece e Media holder disks 2 pieces e Label media 1 piece e Ribbon 1 piece e Thermal head cleaner 1 piece e Ribbon mandrels 2 pieces e User s manual 1 copy Power cord User s manual Ribbon mandrel L abel media Thermal head cleaner Media holder shaft Ribbon takeup core Ribbon Media holder disk Chapter 2 Safety Precautions Chapter 2 Safety Precautions This chapter describes safety precautions when using the printer Please read and understand the precautions in this chapter before using the printer e Safety signs The various safety signs included in this manual and pasted on the printer are intended to inform you of the correct and safe handling of this printer and protect against personal injury and property damage Please familiarize yourselves with the following safety signs and their meanings Indicates a situation which if not observed and handled N WARNING properly could result in death or serious injury Indicates a situation which if not observed and handled CAUTION properly could result in personal injury or property damage Examples Symbol Attention The actual warning is portrayed in the drawing for example the sign on the left calls attention to electrical shock Symbol amp Operation prohibited The proh
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