User Manual
Contents
1. Bank no PC port LEDS Channel Bank button button 16 ports O O O O O Bank no 7 Segment BANK LED indication PC port LEDS Power Orange LED on indicating a PC is connecting to the port Access Red LED on indicating a selected channel Channel button Press to select channel from 01 to 16 Bank button Select the bank from 1 to 8 P 9 LCDK1038 1039 Password Combo KVM Usage The password is disabled by default i e There is no password required when you power on the KVM switch for the first time E Enable password 1 Press the KVM hotkey Scroll Lock Scroll Lock U 2 Logout the KVM by pressing the hotkey Scroll Lock Scroll Lock P 3 In SUPERVISOR level enter 00000000 eight zeros in user name amp password field Do not use 0 on number pad 4 In USER level press Space bar Enter in user name amp password field Remark Automatic logout after 10 minutes of inactivity E Set your own user name 8 password 1 Login the KVM in SUPERVISOR level by pressing 00000000 eight zeros in user name 8 password field Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Set password in SUPERVISOR 8 USER level a In the left top row S SUPERVISOR press Enter to set your own user name amp password b In the row 1 to 8 USER press Enter to set your own user name 8 password 6 Pres2. E seeeaoe ae LCDK1021 LCDK1020 LCDK1044 e CU LCDK1043 LCD A1019 O Try EE a ELTA OA P 6 LCDK1038 1039 LCDK1038 1039 Combo DB 15 IP KVM Cascade E Cascaded KVM Bank 2 to 8 must be single console KVM M Interconnection with Combo Cate KVM E Cascading multiple KVM by LCD A1019 cable Cascade KVM modules 16 port Combo DB 15 IP KVM module Local USB i Console i LCDK1021 ie o A RA Jo jp A Cascade Y E SS roer LCDK1021 DM Zo sos ses LCDK1020 ESB 1CDK1044 E LCDK1043 LCD A1019 aaa aa e LALALA OZZL P 7 LCDK1038 1039 Specifications Combo DB 15 IP KVM LCDK1038 1039 E KVM Port Number of ports 8or16 Connector DB 15 combo connector Connectivity Combo 4 in 1 KVM cable up to 6 10 84 15 feet M Local Console Graphic connector 1 x DB 15 VGA Resolution Up to 1600
3. 255 255 255 0 C Enable WLAN Configuration WLAN Devices only Gateway 1821 68 123 1 Authentication Wireless LAN Configuration Super user login Super user password New super user password New password confirm Query Device Setup Device GZ OK Cancel Help Status Ready 1 Configure the IP KVM with fixed address a Setup IP auto configuration as None setup IP address and Subnet mask b Enter Super user login and password for Authentication default super pass c Setup Device If super login was authenticated itll show Successfully configured device Otherwise it ll show Permission Denied 2 Configure the IP KVM with DHCP a Setup IP auto configuration as DHCP b Enter Super user login and password for Authentication default super pass c Setup Device If super login was authenticated it ll show Successfully configured device Otherwise itll show Permission Denied 3 Install JVM on Client system The IP KVM switch was remote accessed by a standard JAVA enabled web browser The client system must install Sun JVM 1 4 2 or above for remote access the IP KVM Remark R Ata minimum you must have Internet Explorer 6 0 or Netscape 7 0 or Molliza 1 6 and above installed on your client computer P 13 LCDK1038 1039 IP Setting Combo KVM Usage 4 Remote access the IP KVM switch via Web Using the HTTP protocol or a secure encrypted co
4. Local USB Console LCDK1039 p ll Gg 4 8 7 4 2 1 IP Console Power Cascade Connection Rackmount KVM Combo cable supports PS 2 or USB interface server 17 2712719729 Servers Local USB Console P 4 LCDK1038 1039 LCDK1038 1039 Combo DB 15 IP KVM Connection KVM modules Combo cable supports PS 2 or USB interface server 27 292515279 Servers 8 2 1 Cascade Connection LCD A3001 OOO Jo ef 7 6 DB 15 KVM port vw LCD A3001 KVM cable TAX EE BD IMIM 000 USB server via LCD A3001 PS 2 server via LCD A3001 P 5 LCDK1038 1039 Combo DB 15 IP KVM LCDK1038 1039 Cascade B Cascaded KVM Bank 2 to 8 must be single console KVM B Interconnection with Combo Cat6 KVM EM Cascading multiple KVM by LCD A1019 cable Cascade Rackmount KVM LCDK1039 3 2 1 5 4 Local USB Console LCDK1021
5. amp OFF Default the buzzer is ON Activate auto scan mode for remote amp local port The scan time interval is 5 seconds Caps Lock Caps Lock Caps Lock Caps Lock S gt Caps Lock Caps Lock Auto adjust the video signal PAZ LCDK1038 1039 IP Setting Combo KVM Usage Quick Installation Guide of IP KVM for remote access Please perform the follow steps 1 Power off all KVM hardware and connected devices 2 Connect the power supply to IP KVM 3 Connect the monitor keyboard amp mouse to console port of IP KVM not applicable to integrated LCD drawer version 4 Connect the KVM cable to IP KVM and target servers 5 Use an Ethernet cable to connect your local area network LAN to the IP console port on the KVM Initial IP configuration The factory default DHCP mode is disable IP auto configuration None and the preset default address as below IP address 192 168 1 22 default Subnet mask 255 255 255 0 Default Gateway None Install the PSetup exe program from the provided CD disc to a computer which networked with IP KVM switch then press Refresh Devices the look for the IP KVM a Select the MAC address from label on the bottom of the IP KVM switch b Click Query Device a Device Setup Device Network Configuration Device MAC address 00 0D 5D 00 44 05 IP auto configuration None Z Refresh Devices WN IP address 192 168 123 92 f Device Type IP KVM Subnet mask
6. 1 2 LCD A3002 10 feet 1 3 LCD A3003 15 feet Cat5 cable 2 1 LCD A2011 Sfeet 2 2 LCD A2012 6feet 2 3 LCD A2013 10 feet 2 4 LCD A2014 15 feet 2 5 LCD A2015 33 feet 2 6 LCD A2016 66 feet Combo KVM cascade cable 3 1 LCD A1019 6feet DVI USB Dongle 4 1 LCD A2003 DVI D VGA USB Dongle 5 1 LCD A2001 USB VGA PS 2 Dongle 6 1 LCD A2002 PS 2 Power cord 7 1 IEC power cord 7 2 NEMA 5 15 power cord US 7 3 BS 1363 power cord UK 7 4 CEE 7 4 power cord German 7 5 AS 3112 power cord Australia P 15 LCDK1038 1039 DC Power 12V 24V 48V Input of ejo Input rating Input voltage 12 Volt Input range 9 18V Input current No load 50 mA Full load 4950 mA Output rating Output voltage 12 Volt Output current 4 16A Efficiency 84 Remarks m Package does not include power cord Troubleshooting 1 There is no LED display on KVM membrane switch 24 Volt 18 36V 50 mA 2450 mA 12 Volt 4 16A 85 Combo KVM Usage 48 Volt 36 75V 50 mA 1220 mA 12 Volt 4 16A 85 i Make sure the power adapter plugged into the KVM Switch if the LED s still off perform soft reset to KVM switch ii Power cycle KVM switch I can power on the KVM but I am not getting any picture at all how can I solve this Switching to another port and checking if this port has the same problem a If you switch to another port please check the screen resolution is the same b Chec
7. 8 LCDK1038 1039
8. K 1 F1 MENU 01 BSR F2 LOGOUT SYSTEM 02 KSRBREV SYSTEM 03 ESC QUIT SYSTEM 04 ENTER COMPLETE SYSTEM 05 TIR SELECT SYSTEM 06 PgUp PgDn SYSTEM 07 BANK SELECT SYSTEM 08 USER SUPERVISOR SCAN TIME 10 SEC OSD operation xt next to the system name The PC is powered on next to the system name The PC is selected F1 Access F1 MAIN MENU F2 Logout the OSD menu F3 Previous menu Esc Cancel Quit Enter Complete Switch to selected port t t Switch to previous or next port PgUp PgDn Switch to previous bank or next bank 1 2 3 4 Display port 01 08 09 16 17 24 25 32 Remark Display port 17 32 for 32 port model only F1 Main Menu MAIN MENU SELECT OPTION PORT NAME EDIT PORT SEARCH USER SECURITY ACCESS LIST HOTKEY TIME SETTINGS OSD MOUSE 01 LANGUAGE OSD language change 02 PORT NAME EDIT Define port name 03 PORT SEARCH Quick searching by port name 04 USER SECURITY Change password 05 ACCESS LIST Define user access authority 06 HOTKEY Change hotkey 07 TIME SETTINGS Modify scan display time interval 08 OSD MOUSE Modify OSD mouse speed P 11 LCDK1038 1039 KVM Hotkey Combo KVM Usage Local Console Hotkey Hotkey Function Scroll Lock Scroll Lock Space Bar Calling OSD menu Right button mouse Esc Calling OSD menu Scroll Lock Scroll Lock 4 Switch to previous port Scroll Lock Scroll Lock Y Switch to next port Scroll Lock Scroll Lock PgUp PgDn Switch to previous bank or next bank Scroll Lock Scrol
9. PR Global Technology Inc RZ www RackmountMart com Toll Free 1 888 865 6888 Tel 510 226 8368 Fax 510 226 8968 Email sales RackmountMart com Regulatory Notice Legal Information First English printing October 2002 Information in this document has been carefully checked for accuracy however no guarantee is given to the correctness of the contents The information in this document is subject to change without no tice We are not liable for any injury or loss that results from the use of this equipment Safety Instructions M Unplug equipment before cleaning Don t use liquid or spray detergent use a moist cloth R Keep equipment away from excessive humidity and heat Preferably keep it in an air conditioned envi ronment with temperatures not exceeding 40 Celsius 104 Fahrenheit E When installing place the equipment on a sturdy level surface to prevent it from accidentally falling and causing damage to other equipment or injury to persons nearby E When the drawer is in an open position do not cover block or in any way obstruct the gap between it and the power supply Proper air convection is necessary to keep it from overheating E Arrange the equipment s power cord in such a way that others won t trip or fall over it E If you are using a power cord that didn t ship with the equipment ensure that it is rated for the voltage and current labeled on the equipment s electrical ratings label The voltage rating on the co
10. cascade together e g PS 2 to PS 2 USB to USB Why am getting ghosting images or shadowing i Check that all video cables are inserted properly ii Check whether the KVM supports the resolution and refresh rate on your servers iii Check whether the graphics card you are using supports the resolution and refresh rate on your server or not iv Connect the monitor directly into the servers you are having trouble with to see if problem still appears P 17 LCDK1038 1039 FAQ 10 The server VGA resolution does not match the resolution of monitor The KVM supports DDC function which will dynamically detect and the DDC data The problem may come from the power on sequence For KVM switch The recommended power on sequence is monitor KVM switch and then servers For remote console box It supports DDC function but does not support hot plug the recommend power on sequence is monitor remote console box and then servers PS 2 KVM Can I connect to Suns USB type and or Macs system to PS 2 KVM switches Yes Use PS 2 to USB converter LCD A1001 to convert the keyboard amp mouse of PS 2 KVM cable LCD A1004 to USB interface The LCD A1001 includes the built in mapping of all the Suns 8 Macs system hotkey Combo KVM Can the Combo KVM support the keyboard or monitor with a USB hub built in The Combo KVM switch is only capable of passing Keyboard Mouse and Video signals As a result other USB devices with a USB h
11. k the OSD menu is available on the hot keys Scroll lock Scroll lock space bar If the problems persist please make sure the cables are inserted properly and the boot up sequence is followed The screen is on but the keyboard and mouse don t work i Check the server by using a different keyboard and mouse ii For PS 2 servers The keyboard and mouse are not hot pluggable iii For USB servers Unplug and plug allowing a few seconds for the bus emulation process to complete iv Do not press any keys on the keyboard whilst the server is booting up This can cause a keyboard error or cause the keyboard not to detect the KVM switch v Try a different keyboard but use only 101 102 104 key keyboard vi Avoid moving the mouse whilst switching the KVM ports There is no LED display on the dongle The LED on the dongle will flash when plugged into the USB or PS 2 server The light will then become steady when the KVM switch has connected If the LED light is on and not flashing when plugged into server please unplug the USB or PS 2 and try again Or try another good dongle to verify if problem still appears If the problem persists please contact your supplier P 16 LCDK1038 1039 FAQ General 1 How do the KVM switches allow the user to switch ports There are two ways to switch ports One is the membrane buttons on the front and the other way is with Hot key commands What operating systems do the KVMs suppor
12. l Lock Bank no Port no Switch to specific port Turn the buzzer ON and OFF Default the buzzer is ON Logout the KVM if password security is ON Show up the status windows Scroll Lock Scroll Lock B Scroll Lock Scroll Lock P Advance hotkeys for Supervisor login only Activate auto scan mode for connected Scroll Lock Scroll Lock S ADS i Press any key to exit the auto scan mode Reset all the KVM settings to factory Scroll Lock Scroll Lock R default Except User Security settings Disable and enable password security Scroll Lock Scroll Lock U Default security is OFF To enable disable the screen saving Scroll Lock Scroll Lock L function and 10 minutes auto logout Default the screen saving is OFF Remarks Example of Scroll Lock Scroll Lock Bankno Portno Bank No 1to8 PortNo 01 to 16 e g Bank 1 Port4 Scroll Lock Scroll Lock 1 0 4 e g Bank 2 Port 16 Scroll Lock Scroll Lock 2 1 6 You must press the hotkey within 2 seconds A beep sound will be heard for successful entering The numeric keypad is not supported while in OSD screen the arrow keys PgUp PgDn and Enter keys are supports Remote Console Hotkey Hotkey Function Caps Lock Caps Lock F1 Show up the Help OSD windows Select Hotkey Caps Lock Caps Lock F2 Default is Caps Lock Caps Lock CapsLock C Toggle switch between remote amp local port Turn the buzzer ON
13. ment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follow ing measures EM Re position or relocate the receiving antenna R Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected LCDK1038 1039 Important Safeguards Please read all of these instructions carefully before you use the device Save this manual for future reference What the warranty does not cover E Any product on which the serial number has been defaced modified or removed m Damage deterioration or malfunction resulting from O 0 0000 0 O Accident misuse neglect fire water lightning or other acts of nature unauthorized product modifi cation or failure to follow instructions supplied with the product Repair or attempted repair by anyone not authorized by us Any damage of the product due to shipment Removal or installation of the product Causes external to the product such as electric power fluctuation or failure Use of supplies or parts not meeting our specifications Normal wear and tear Any other causes which does not relate to a product defect E Removal installation and set up service charges Before Installation M It is very important to locate the KVM i
14. n a suitable environment M The surface for placing and fixing the KVM should be stable and level or mounted into a suitable cabinet E Make sure the place has good ventilation is out of direct sunlight away from sources of excessive dust dirt heat water moisture and vibration B Position LCD Keyboard Drawer with respect to related facilities Unpacking The KVM comes with the standard parts shown in Package Content Check and make sure they are included and in good condition If anything is missing or damage contact the supplier immediately P 1 LCDK1038 1039 LCDK1038 1039 Combo DB 15 IP KVM Installation e screw A M3 2 x 4 5 mm screw B M4 x 10 mm m Install each bracket using screws pro vided shown in Figure 1 Figure 1 Installing the bracket to the KVM m Fix the KVM into the rack Hardware for fixing the mounting bracket to the rack is not provided Figure 2 Fixing the KVM into the rack P 2 LCDK1038 1039 LCDK1038 1039 Combo DB 15 IP KVM Package Content only for rackmount KVM User Manual QD KVM switch x 1 pc 2 Screw M3 2 x 4 5mm x 4 pcs 3 Screw M4 x 10mm x 8 pcs O Bracket x 1 set User manual x 2 pcs 12V Power adapter x 1 pc P 3 LCDK1038 1039 LCDK1038 1039 Combo DB 15 IP KVM Connection Local USB Console LCDK1038 a E E E p IP Console Power Cascade
15. nnection via HTTPS and entering the configured IP address of IP KVM switch into the web browser to remote access the IP KVM switch With successful connection to IP KVM the login page will show as below then key in the default user name 8 password F sat ezta ution Mocrmesit internas Espero la kaz hd Farta Took ne tod DO A Boe fw tede Y b Address 6 teto JGO 243 192 Zen ap Authenticate with Login and Password Username Password ce JIN t 5 After successful login to IP KVM you will enter the main page of IP KVM as below e 1 gra Remark m We strongly recommend the user changes the default username and password to user specific values EM Please refer to the IP KVM User Manual for more detailed information about IP KVM switch 6 Bandwidth Comment Bandwidth 3 0 3 3 MB s uncompressed synchronized video data most bandwidth needed 43 5 0MB s uncompressed synchronized video data most bandwidth needed 16 bit 10 13MB s juncompressed video data O no compression 8 bit 500 700 kb s uncompressed video data 2 8 bit 110 140 kb s slower video because of compression UMTS 4 0000 Bbit eo 100 kb s slower video because of compression E e lam NET ISDN Modem V 80 GPRS HSCSD 8 gray scale GSM Modem Y best compression black amp white video P 14 LCDK1038 1039 Optional Accessories Combo KVM Usage 1 Combo KVM cable 1 1 LCD A3001 6feet
16. rd should be higher than the one listed on the equipment s ratings label E Observe all precautions and warnings attached to the equipment M f you don t intend on using the equipment for a long time disconnect it from the power outlet to prevent being damaged by transient over voltage EM Keep all liquids away from the equipment to minimize the risk of accidental spillage Liquid spilled on to the power supply or on other hardware may cause damage fire or electrical shock E Only qualified service personnel should open the chassis Opening it yourself could damage the equip ment and invalidate its warranty E If any part of the equipment becomes damaged or stops functioning have it checked by qualified service personnel Regulatory Notices Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equip ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equip
17. s Enter to save the setting or press Esc to cancel the editing without any change O 262 M Remark a Blank has underscore while SPACE doesn t have b Press any alphanumeric key to move to next input item SPACE is treated as a valid character E Change your password Login the KVM in SUPERVISOR level by pressing your own user name amp password Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Change password in SUPERVISOR 8 USER level a In the left top row S SUPERVISOR press Enter to change your user name 8 password b In the row 1 to 8 USER press Enter to change your user name 8 password 6 Press Enter to save the setting or press Esc to cancel the editing without any change Remark a Blank has underscore while SPACE doesn t have b Press any alphanumeric key to move to next input item SPACE is treated as a valid character OF e KO IM T E Disable your password 1 Press the KVM hotkey Scroll Lock Scroll Lock U 2 Logout the KVM by pressing the KVM hotkey Scroll Lock Scroll Lock P 3 You don t need user name amp password to access the KVM OSD menu m Forget your password Please contact your supplier for further support Remark E You must press the KVM hotkey within 2 seconds E A beep sound will be heard for successful entering KVM hotkey P 10 LCDK1038 1039 KVM OSD Combo KVM Usage OSD Menu PORT NAME BAN
18. t The KVMs support multi platform support allows you to control Windows based computers Sun So laris systems Linux or even Macs by a single KVM switch The KVM switches support multi platform operating systems including but not limited to DOS Windows 95 98 ME NT 2000 XP Linux Solaris and Mac OS Do I have to power down the KVMs to add a new server The KVMs are hot pluggable and allows servers or devices to be added or removed without power ing down the switch but components of connected devices such as the servers may not be hot pluggable We suggest that turn off power to all devices before connecting them Why can t login with default password on KVM switch The default username and password for the KVM switch is eight zeros 00000000 Please check i The Num lock is not turned on for notebook type keyboard ii The numeric number keys on the number pad are not accepted by KVM only the main number keys Can disable the KVM password Yes for Matrix KVM Cat6 KVM amp Combo DB 15 KVM user can disable enable the KVM password by hotkey No for PS 2 KVM user can t disable the KVM password What do do if forget the password If the user change the default password and lose the password please contact the supplier for further support How many levels of KVM cascade are supported 8 levels are supported Can I cascade the different types KVM switches together 7 No only same type KVM can
19. ub will not work Can I use the touchscreen with KVM switches 7 No the KVM switches do not support the touchscreen driver Two console KVM What is the resolution support on remote console The remote console can support up to 1 000 feet at 1024 x 768 and up to 500 feet at 1600 x 1200 Why am getting ghosting images or shadowing on remote console Press Scroll lock Scroll lock A on the keyboard connected to remote console box to force auto adjusting the video signal to optimize Cat6 KVM Can I use standard Cat6 cable for dongle The dongle can support Cat5 5e 6 straight cable To maximum performance and stability we strongly recommend applying the Cat6 cable LCD A2011 12 13 14 15 16 from us we are designed and qualification tested using pre made factory made Cat5e cable assemblies in fixed lengths Using this type of cable assembly will provide excellent link connections and data communication As poorly made field cable assemblies can cause damage to the Cats KVMs amp dongles and result in a poor or intermittent link The warranties do not apply to damage resulting from user supplied cable The company reserves the right to modify product specifications without prior notice and assumes no responsibility for any error which may appear in this publication All brand names logo and registered trademarks are properties of their respective owners Copyright 2008 Synergy Global Technology Inc All rights reserved P 1
20. x 1200 Input device 2 x USB type A for keyboard 8 mouse Ei IP Remote Console Connector RJ45 Ethernet User management 15 user login 1 x active user Network protocol DHCP BOOTP DNS Security SSL v3 RSA AES HTTP HTTPs CSR Resolution Up to 1600 x 1200 Browser IE Firefox Safari Netscape Others Serial port virtual media via USB m Expansion Up to 128 servers by 8 level cascade E Compatibility Multi platform Mix PCs SUNs IBMs HPs DELLs Server Support Windows Vista 2003 XP 2000 Linux Netware Unix E Power Input 100 or 240V AC at 50 or 60 Hz via IEC type cord OR AC DC power adapter 12V 3 3A optional Option DC 12V 24V 48V DC input Consumption Max 24 Watt Standby 5 Watt E Regulatory Approval FCC CE Ei Environmental Operating O to 50 C Storage 5 to 60 C Relative humidity 90 non condensing Shock 50G peak acceleration 11ms half sine wave Vibration 58 100Hz 0 98G 11ms cycle E Product Information Dimension W x D x H 446 x 180 x 44 mm 17 6 x 7 1 x 1 73 inch Net weight LCDK1038 4 5kg 10 lb LEDK1039 5 kg 11 lb P 8 LCDK1038 1039 KVM Button Combo KVM Usage Power ON B Turn off all servers and KVM switches R Make sure all cables connectors are properly connected m Recommend Power ON sequence is monitor KVM switch finally computer Front Panel Port LED Indications 8 ports 2 EA O O O O O O O O O O O
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