Multicam 14 Installation Guide
Contents
1. Exit to DOS Start OS with PC LAN Support Allows users to exit the startup and open a DOS command prompt See section Exit to DOS on page 13 Allows users to start the OS only for the purpose of file transfer via PC LAN See section Start OS with PC LAN Support on page 18 3 Exploring the Startup Menu Es V5 INSTALLATION MANUAL Multicam 14 00 3 3 2 Versions Introduction When you select the Versions option from the Maintenance menu the Version window is displayed As you can install up to five Multicam versions on the EVS server you can manage these versions and delete one or more versions if needed The Version window allows you to manage the Multicam versions installed on the EVS server EVS Multicam 14 88 Startup Menu Versions Change active version Delete a specific version Delete all versions Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item LESC BACKSPACE gt Previous Menu The following options are offered and explained below e Change Active Version Delete a Specific Version Delete all Versions Highlight the requested option with the Arrow keys then press Enter to either open a secondary menu or validate the action How to Change the Active Version With this option you can easily and quickly swap to one of the Multicam versions installed on the EVS server A quick extraction is done in the background and you can upgrade or2. on page 5 M10 lines no longer supported Ei V5 INSTALLATION MANUAL Multicam 14 00 Sa 1 1 Prerequisites Prerequisites Warning Before you install Multicam 14 or upgrade to this software version we suggest that you carefully read this guide and the corresponding release notes Requirements Multicam 14 can only be installed on XT3 XS 4U or 6U XTnano systems running with one of these MTPC revisions A3 A6 HS870 or HS873 To be able to install Multicam 14 at least 256 MB of RAM is mandatory Generating the Installation Files BAT Files The installation files are delivered in a zip archive including two folders Image amp Install Two bat files are delivered with the zip archive They allow you to generate the following installation files e TheMake XNet Install Zip bat fileis to be used to generate a zip installation file for installation from XNet Monitor e The MakeUSB bat file is to be used to generate the installation files on a USB key for direct installation on the EVS server How to Generate the Installation Files on a USB Key This method for generating installation files is used when you directly install Multicam on the EVS server To generate the installation files ona USB key proceed as follows 1 Extract the initial zip archive to a temporary folder on your windows PC 2 Insert a blank USB key 256MB or larger into the PC and check the letter drive assigned to the USB key 3 Inthe tem
3. 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 22 Not enough memory to install or start Multicam 14 Please contact your EVS regional office LE 22222 22 2 2 22 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 SSS SSS 2 2 2 2 2 2 2 2 2 2 22 LE 22222222 2 22 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 SSS SS SSS 2 2 2 2 2 2 2 2 SS 4 2 Installation on MTPC using a USB Key V5 INSTALLATION MANUAL Multicam 14 00 2 3 2 3 1 2 Installation on MTPC using a USB Key EVS Multicam 14 Upgrade General Upgrade Process Introduction For upgrading to a more recent version of Multicam you need to select the first option in the Installation Menu EVS Multicam 14 XX XX Upgrade The upgrade is performed automatically The total duration of the operation upgrade Multicam quad MTPC is around 12 minutes Warnings When you upgrade to Multicam 14 for the first time and you want to keep clips recorded with a Multicam 12 or lower you need to back up the clips with Xsquare prior to upgrading Multicam During the installation of Multicam 14 the configuration lines will be converted to be compatible with Multicam 14 A full installation process include the following steps Some of the steps are optional and or depend on the version previously installed 1 check of current version warning when you have to perform a clear clip after installation upgrade of Multicam update of
4. A hardware change A change in the multiple encoding configuration A clear clip may solve the problem If the problem persists please contact your EVS regional office The startup procedure is interrupted and Multicam comes back to the setup screen From this screen you can clear the video disks and restart your Multicam 14 End of Upgrade Process Installation with a USB Key When you have started the upgrade from the Installation menu the server upgrades the Multicam When the upgrade is finished you are asked to remove the USB key and restart the server During the restart the quad MTPC will be upgraded Once the upgrade is finished the server continues to boot normally 2 Installation on MTPC using a USB Key 7 EVS Broadcast Equipment SA Issue 14 00 A June 2014 Installation with XNet Monitor During the installation with XNet Monitor your server will restart automatically then install the new version and open the window where you can launch a configuration line A warning message might appear on the screen A firmware upgrade is required Please power off on the server to proceed with the upgrade lt OK gt Ji The message asks you to power off on the server In this case a simple reboot of the software is not enough you have to turn off on the power switch During the restart the guad MTPC will be upgraded Once the upgrade is finished the server continues t
5. you need to insert the USB key including the Multicam installer into the MTPC front panel of the EVS series server and reboot the system EVS Multicam 14 88 xx Installation Menu Main Menu 2 Format C drive and install Multicam 14 88 xx 3 Maintenance 4 Support contacts Enter a choice 1_ From the installation menu four options are presented 1 EVS Multicam Upgrade This option means that only the core files of the Multicam 14 application will be copied to the system drive partition and a process is used to migrate previous configuration files into the upgraded version 2 Format C and Install Multicam This install option means a full formatting of the system drive partition will be performed followed by a clean installation of Multicam 14 3 Maintenance This option allows the access to various support processes and tools such as BIOS reloading 4 Support Contacts This option provides contact information to EVS support offices 2 Installation on MTPC using a USB Key 3 EVS Broadcast Equipment SA Issue 14 00 A June 2014 2 2 Memory Check Before starting the installation of Multicam 14 the system will check if enough memory is installed on the server The system needs at least 256 MB of RAM If not enough memory is detected the following message will be displayed LES 222 222222 22 22 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 LE 222 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
6. EMATL 61 02 9452 8600 61 420 30 73 87 support evs asia com 86 139 1028 9860 139 1028 9860 supportfevschina com 91 22 6697 2215 98 9017 5958 support indiafevs tv 852 94 01 23 95 support evs asia com 32 4 361 70 00 33 1 46 99 9003 49 89 4111 949 77 34 91 490 39 33 39 334 631 1493 971 4 3654 231 44 1372 387 266 WU Y U Y Y Y U ho ho ho support evs tv support france support germany evs tv support ibericafevs tv support italy evs tv support middle eastfevs tv support uk evs tv to Nh N ho 1 514 400 9369 1 514 400 9369 support canadafevs tv 52 55 46 31 22 09 52 55 46 31 22 09 1 973 575 7813 1 973 575 7813 support usafevs tv Press any key to continue 14 2 Installation on MTPC using a USB Key M p 1 INSTALLATION MANUAL Multicam 14 00 3 Exploring the Startup Menu 3 1 Overview of the Startup Menu When booting the EVS server after a Multicam 14 installation the following startup menu is displayed each time e If you want to boot the Multicam 14 highlight option lt 1 gt and press Enter e Ifyou want to enter the Maintenance menu highlight option lt 2 gt and press Enter e Ifyou want to display contact and support information highlight option lt 3 gt and press Enter See section Support amp Contact Information on page 14 EVS Multicam 14 88 Startup Menu Main Menu Z Maintenance 3 Support contacts Enter a choice 1 Defaul
7. INSTALLATION MANUAL Version 14 00 June 2014 ES San e ticam LSM Mult Ei V5 INSTALLATION MANUAL Multicam 14 00 Sa Disclaimer This manual and the information contained herein are the sole property of EVS Broadcast Equipment SA and or its affiliates EVS and are provided as is without any expressed or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose In particular EVS makes no warranty regarding the use or the consequences of use of this manual and the information contained herein Furthermore EVS may not be held liable for any direct or indirect incidental punitive or consequential loss damage cost or expense of any kind whatsoever and howsoever resulting from the normal or abnormal use of this manual and the information contained herein even if advised of the possibility of such loss damage cost or expense While every effort has been made to ensure that the information contained in this manual is accurate up to date and reliable EVS cannot be held liable for inaccuracies or errors that may appear in this publication The information in this manual is furnished for informational purpose and use only and subject to change without notice This manual cancels and replaces any previous versions thereof Copyright Copyright 2003 2015 EVS Broadcast Equipment SA All rights reserved This manual may not be
8. downgrade in minutes without using the USB key 3 Exploring the Startup Menu 17 EVS Broadcast Equipment SA Issue 14 00 A June 2014 3 3 3 When changing the active Multicam version a series of warning messages might appear Due to possible differences in operating system and file management between two Multicam versions an automatic BIOS update is performed and clearing the video disks is required whenever an upgrade is engaged between incompatible Multicam versions EVS Multicam 14 te Startup Menu Delete a specific version 1 148846 2 128554 3 128277 4 118285 Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACKSPACEI gt Previous Menu How to Delete a Specific Version See section Versions on page 11 in the installation menu How to Delete All Versions See section Versions on page 11 in the installation menu Start OS with PC LAN Support This is an advanced maintenance mode not advised unless you feel comfortable with the server This mode allows booting to perform file transfers from the PC LAN but will block the boot up of the system This does not allow for defining the PC LAN address that must have been defined previously 3 Exploring the Startup Menu Sa V To learn more about EVS go to www evs com Corporate 32 4 361 7000 North amp Latin America 1 973 575 7811 EVS Headquarters Asia amp Pacific Liege Science Park 852 2914 2501 13 ru
9. e Bois St Jean B 4102 Seraing Other regional offices Belgium www evs com contact EVS Broadcast Equipment is continuously adapting and improving its products in accordance with the ever changing requirements of the Broadcast Industry The data contained herein is therefore subject to change without prior notice Companies and product names are trademarks or registered trademarks of their respective companies
10. ece cece ennnnnnnnnnn 5 2 3 1 General Upgrade Process oooooccccccccccccccccccocccccccnnnnnccccccnnnnoo 5 2 3 2 First Upgrade to Multicam 14 7 2 3 3 Endof Upgrade Process ocios Ns are re lernt 7 2 4 Format C Drive and Install Multicam 14 9 2 5 Maintenance Menu ee een 10 2 5 1 Overview of the Maintenance Menu ee 10 2 5 2 Partitioning 2 nn 11 2 5 3 Versions cir V teen os an D ds 11 2 5 4 XHub Upgrade nn 12 2 5 5 BIOS Reset for HS87X 2 2 2 occc2ccccccecsesscccceccsceecessieccessevsseeescos 13 2516 EXILIODOS er see a bb tance poet tees 13 2 6 Support amp Contact Information 2 2 14 3 EXPLORING THE STARTUP MENU 15 3 1 Overview of the Startup Menu 2 2 2 2 2 c cee een 15 3 2 Boot Multicam IA oats receto reido isa eo 15 3 3 Maintenance Menu cres 16 3 3 1 Overview of the Maintenance Menu 16 33 2 VESINS so th eet bn tee ee le din 17 3 3 3 Start OS with PC LAN Support 222 18 gt VS INSTALLATION MANUAL Multicam 14 00 What s New What s New In the Multicam Installation manual the icon NEW has been added on the left margin to highlight information on new and updated features in release 14 00 General manual update for new major release 14 00 Visual Studio 2013 Redistributables for Gateway PC to be downloaded e See section General Upgrade Process
11. lticam 11 From this point onwards the installation follows the normal process described in the General Upgrade Process on page 5 Maintenance Menu Overview of the Maintenance Menu From the Installation menu the Maintenance option opens the following Maintenance menu Refer to the next sections for more information on the various maintenance tasks EVS Multicam 14 00 xx Installation Menu Maintenance 1 Partitioning Versions XHub Upgrade BIOS reset for HS87X Exit to dos Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACKSPACE gt Previous Menu 2 Installation on MTPC using a USB Key Ee V5 INSTALLATION MANUAL Multicam 14 00 Sa 2 5 2 2 5 3 Partitioning Use this option only if you want to completely format the MTPC drive This option removes all existing partitions and re creates a new empty partition of 2GB in FAT16 Consequently you have to proceed to choice 2 which consists in formatting the system and eventually installing the Multicam application When you select the Partitioning option the following warning message appears and invite you to confirm that you want to proceed to partitioning by typing Y TTTttttttttrttrtrrtrrtrttrttttttt WARNING frrtrerrrrrrrrerrrrerrerrerrererreere sont inue Y N Versions Introduction When you select the Versions option from the Maintenance menu the Version window is displayed As you can install up to five Mul
12. o boot normally 8 2 Installation on MTPC using a USB Key 2 4 VE INSTALLATION MANUAL Multicam 14 00 a Format C Drive and Install Multicam 14 Introduction When you install Multicam for the first time or when you want to erase all the content of the system drive partition and perform a full installation you need to select the second option in the Installation menu Format C and install Multicam 14 XX XX A full install starts by erasing all the contents of the system drive partition EVS Multicam 14 00 xx Installation Menu Main Menu 1 EVS Multicam 14 00 xx Upgrade 3 Maintenance 4 Support contacts Enter a choice 1_ UP DOWN Besides the upgrade process itself some additional actions are performed during installation which generate messages and require a user input The additional steps are described below and in section General Upgrade Process on page 5 2 Installation on MTPC using a USB Key EVS Broadcast Equipment SA Issue 14 00 A June 2014 2 5 2 5 1 10 Formatting of System Drive Partition A second warning states that the system drive partition will be cleared during this operation terrrrrrrrerrrerrrerrrerrrrererert WARNING frrtrtrrrrrrerrrerrrrrrrerrrrrrrerrrese ontinue Y N Pressing N will cancel the operation and return to the installation menu if you have selected the option by mistake Pressing Y will proceed to the format of the drive before installing the Mu
13. ou do not use this adapter this jumper change is not required rro WARNING trrrtrrtrrrrerrrrrrrerererrrrrrerrrrree If you are using the VGAZTU Adapter you MUST ensure that the ENUS Jumper is PRESENT on the MTPC board when running Multicam 9 Press any key to continue End of Installation Process To complete the installation procedure a dialog box will prompt you to remove the USB before rebooting the EVS server Remove the usb stick and reboot 6 2 Installation on MTPC using a USB Key V5 INSTALLATION MANUAL Multicam 14 00 2 3 2 2 3 3 First Upgrade to Multicam 14 Warning A When you upgrade to Multicam 14 for the first time and you want to keep clips recorded with a Multicam 12 or lower you need to back up the clips with Xsquare prior to upgrading Multicam If you have already performed the upgrade to Multicam 14 you need to restore the previous Multicam version installed Multicam 12 or 11 back up the clips and then restore the Multicam 14 version If you start Multicam 14 coming from a previous Multicam version without first clearing the video disks you will receive an error message during startup An error occurred while trying to start the system Cinit uCode x 001003C 6x80000086 gt This message is followed by a more detailed explanation Multicam failed to start The server will reboot automatically The cause of the problem may be An upgrade of the Multicam version
14. pdated through Multicam 12 You can use this menu to update an Xhub 2 to the 3 03 version For the XHub 3 the Multicam server is no longer able to upgrade directly from the RS232 port The USB port of the XHub 3 hardware is used to install the last firmware version directly from a windows computer When you have highlighted an option using the Arrow keys and pressed Enter the procedure is described step by step on the VGA 2 Installation on MTPC using a USB Key V INSTALLATION MANUAL Multicam 14 00 Sa 4 oll EVS Multicam 14 88 4 Startup Menu XHub Upgrade Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACKSPACE gt Previous Menu 2 5 5 BIOS Reset for HS87x If needed the Multicam can reset the BIOS of the MTPC Two choices are available the option to be selected depends of the hardware used for the VGA EVS Multicam 14 88 xx Installation Menu BIOS reset for HS87x Reset BIOS for Multicam 9 and later Enhanced settings 1024 768 Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACKSPACE gt Previous Menu 2 5 6 Exit to DOS The DOS prompt will allow the user to exit to a traditional DOS prompt that allows performing advanced and complex maintenance and support operations 2 Installation on MTPC using a USB Key 13 EVS Broadcast Equipment SA Issue 14 00 A June 2014 2 6 Support amp Contact Information WORKING HOURS NON WORKING HOURS
15. porary folder double click the MakeUSB bat file and follow the instructions 4 Indicate the drive letter assigned to the USB key The key is formatted and installation files are copied to the USB key 4 eee UPGRADE XT F JE SCRIPTS de UTILS 140088 zip EVS Broadcast Equipment SA Issue 14 00 A June 2014 How to Generate the Installation Zip File This method for generating installation files is used when you install Multicam from an XNet Monitor application To generate the installation zip file proceed as follows 1 Extract the initial zip archive file to a temporary folder on your windows PC 2 Inthe temporary folder double click the Make XNet Install Zip bat file 3 When the installation zip file is created the following message is displayed on the command prompt zip file created in c temp xtinst Press any key to continue The installation zip file is stored on C temp xtinst and its name is made up of the current release version and build numbers 4 Copy the installation zip file to the computer where XNet Monitor is installed and from which you will install the Multicam application Refer to the XNet Monitor user manual for a detailed procedure for Multicam installation via XNet Monitor 2 1 Prerequisites Es V5 amp INSTALLATION MANUAL Multicam 14 00 a 2 Installation on MTPC using a USB Key 2 1 Overview of the Installation Menu To access the installation menu
16. reproduced transcribed stored in a database or an retrieval system translated into any language computer language transmitted in any form or by any means electronically mechanically printed photocopied optically manually or otherwise in whole or in part without the prior written consent of EVS Trademarks All product and brand names are registered trademarks and trademarks of EVS or of their respective owners improvement Requests Your comments will help us improve the quality of the user documentation Please send improvement requests or report any error or inaccuracy on this user manual by e mail to doc evs com Regional Contacts You will find the full list of addresses and phone numbers on the following webpage http www evs com contacts EVS Broadcast Equipment SA Issue 14 00 A June 2014 User Manuals on EVS Website The latest version of the user manual if any and other user manuals on EVS products can be found on the EVS download center on the following webpage http www evs com downloadcenter V5 INSTALLATION MANUAL Multicam 14 00 Sa Table of Contents Table of Contents TABLE OF CONTENTS o oo e cece cece ec cccccccccccececececeees I WHATS NEW 2 2 nannte V 1 PREREQUISITES 2 2 4 belo leave 1 2 INSTALLATION ON MTPC USING A USB KEY 3 2 1 Overview of the Installation Menu 2 2 3 2 2 Memory Check 222222222222 4 2 3 EVS Multicam 14 Upgrade e c
17. t menu item selected in 2 seconds 3 2 Boot Multicam 14 If this option is selected the system boots the version that is currently active The initial boot menu will proceed after 5 seconds if the user does not press a key 3 Exploring the Startup Menu 15 EVS Broadcast Equipment SA 3 3 3 3 1 Issue 14 00 A June 2014 Maintenance Menu Overview of the Maintenance Menu From the Startup menu the Maintenance option opens the following Maintenance menu This menu which is similar to the Maintenance menu available from the Installation menu offers different possibilities to maintain the server The user has the possibility among others to manage the version upgrade an XHub and reset the BIOS Maintenance 1 Versions 2 XHub Upgrade BIOS reset for 3 4 Exit to DOS 5 Start 05 with Enter a choice 1_ UP DOWN gt Navigate EVS Multicam 14 66 Startup Menu HS87X LAN support ENTER gt Select item ESC BACKSPACE gt Previous Menu The following table presents the various options and refers to the relevant sections Option Versions XHub Upgrade BIOS reset for HS87X Description Allows users to delete one or more Multicam versions on the EVS server See section Versions on page 17 Allows users to upgrade XHub and XHub 2 versions See section XHub Upgrade on page 12 Allows users to reset the BIOS of the MTPC See section BIOS Reset for HS87x on page 13
18. the MTPC BIOS upgrade of the quad MTPC when you upgrade to Multicam 14 for the first time ak O N notification to set a jumper for the VGA2TV adapter The steps 1 3 4 and 5 are briefly explained in this section Q Note A When you use a PC gateway you need to install the redistributable packages for Visual Studio 2013 from the Microsoft Download Center These are not included in the Multicam installation package EVS Broadcast Equipment SA Issue 14 00 A June 2014 Selection of MTPC BIOS Update Type After the installation an automatic update of the MTPC BIOS will be performed if needed During this process the following dialog box will prompt you to choose between two options for configuring the VGA resolution AAN ERA O NARA MO AAN OOM AAA CARACAS AAA AAN NO ETE Eee ee TT AA ANNA ARA Ate rere The system needs to change the BIOS to ensure valid settings for this version of Multican As part of the BIOS load you may select one of two UGA settings 1 Default settings 648x488 Legacy settings for VGA and Required for Video Display on Composite Monitor 2 Enhanced settings 1824x768 Recommended for SUGA amp Multiviewers Choose which settings you would like to apply 1 21 Activation of Composite Video Signal on VGA After the MTPC BIOS update a warning message will appear which reminds you to set a jumper on the MTPC if you use the VGA2TV adapter i e ability to output the VGA as a composite video signal If y
19. ticam versions on the EVS server you can manage these versions and delete one or more versions if needed The Version window allows you to manage the Multicam versions installed on the EVS server The following options are offered and explained below e Delete a Specific Version e Delete all Versions Highlight the requested option with the Arrow keys then press Enter to either open a secondary window or validate the action 2 Installation on MTPC using a USB Key 11 EVS Broadcast Equipment SA Issue 14 00 A June 2014 2 5 4 How to Delete a Specific Version The Delete a Specific Version option in the Version menu allows you to remove one or more versions from the server From the list of Multicam versions installed on the EVS server highlight the version you want to delete using the Arrow keys and press Enter to validate EVS Multicam 14 88 4 Startup Menu Delete a specific version 2 128554 3 128277 4 118285 Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACKSPACEI gt Previous Menu How to Delete All Versions The Delete All Versions command clears all versions installed A warning message asks for confirmation before going ahead 1 This operation will erase all the version located in c versions TYTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT Are you really sure you want to do this Y N XHub Upgrade The XHub versions can be u
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