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Airway System User Guide

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1. Disconnect ISP Settings 16 Connecting your Controller to the Internet The Airway controller contains an Internet Gateway which allows all PCs on the Airway data network to share a single Internet connection An analogue modem or an Airway ISDN card must be connected to the controller through which it can dial up your Internet Service Provider ISP The Gateway can store the details of five different ISPs You can only connect to one ISP at a time Your PCs must be connected to the Airway network by Airway Data Sockets in order to make use of the Internet Gateway Plug in an external Analogue Modem Choose one of the following options a Using an external modem on a shared phone line A phone line connected to both the modem and the Airway controller can be used to make Internet calls and voice calls from handsets or phone sockets Your modem may have sockets to plug both your telephone line and your controller into If your modem only has a connection for the telephone line you will need to use an adaptor that allows connection of both your modem and the Controller to your telephone wall socket dJe A Connect one end of the modem serial cable to the modem as described in the modem s user manual Connect the other end of the serial cable to the serial port on the Controller Connect the modem to the controller and telephone line ia fe z v Cc m a To telephone wall socket
2. To answer a call When the telephone rings the display shows Internal Line 1 Line 5 Line 4 Press to answer the call Or If the handset is placed in the charger just lift it out and talk You do not need to press any buttons Registering additional handsets to the Controller To put the Controller into registration mode From an already registered handset Press to display the main menu BEIM Scroll down to Settings Press to select BEB Scroll down to Controller Press to select 0000 Enter the system password Original password 8888 Press to confirm Lok BEIM Scroll down to Res Mode On n m 4 z 9 v Controller Password Reg Mode On Support Call Reset Config El a Press to select You now have 90 seconds to register the new Esme handset Note If it is the first handset to be registered switch off the power to the controller Switch the power on again You now have 90 seconds to register the handset 25 SETTING UP 26 Register the new handset un un an un iT iT iT ih ae ed ee Ga 0000 From the new handset Press to display the main menu Scroll down to Settings Press to select Press to select Handset Scroll down to Resister Press to select Press to select Add Enter the system password Original setting is 8884 Press to confirm Once registered the name of the Controller is displayed You can change this name Press
3. Data socket Check your Internet settings Start the Airway software right click on the Airway icon in the system bar at the bottom left of your desktop and select Controller From the controller www pages select Internet check that Use ISDN card for Internet access is set to YES if you are using ISDN and NO if you are using an analogue modem check that the telephone number that you are dialling is correct for connecting to your service provider If you have any doubts about the settings that are used by your ISP contact your ISP directly for advice Still Having Problems If you are still having problems call the Airway Helpline on 0845 602 1790 Please have the serial number of your controller available when you call For the the latest information on Airway including downloads of software and drivers have a look at the Airway web site www bt com airway Technical Specifications Airway System Standard enmenec na DECT GAP for voice Number of channels 00eeee0s 120 duplex channels Number of channels in simultaneous operation 12 duplex channels Radio frequency range 6 ceeee 1880 MHz to 1900 MHz Duplex method Time division multiplexing E E E genteel LOms frame length Channel spacing 1728 kHz Channel bit rate eee 1152 kbit s FF Modulation cceeeseeseceeee et GFSK a Transmitted power s seseesseeseseesee 10 mW average o
4. Spare batteries power supplies and other ancillary items are available from the Airway Helpline on 0845 602 1790 Do not open the controller handsets or sockets This could expose you to high voltages or other risks Contact the Airway Helpline for all repairs Radio signals transmitted between the handset and base may cause interference to hearing aids This product should not be used near emergency intensive care medical equipment and should not be used by people with pacemakers Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals E The product may heat up when the batteries are being A recharged This is normal However we recommend that you do not place the product on antique veneered wood to avoid damage pama Do not submerge any part of your product in water and do a not use it in damp or humid conditions such as in P bathrooms NZ Do not expose your product to fire explosive or other S4 hazardous conditions There is a slight chance that your product could be damaged by an electrical storm We recommend that you unplug the power and telephone line cords for the duration of the storm Setting up Where to place the Controller Install the Controller close enough to the mains power socket and telephone wall sockets so that the cables will reach If there is no single location where all phone lines are present you may require extension cab
5. System User Guide This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Caller Display features require subscription to your network s caller display service In this guide At a glance Introduction Unpacking For your records Safety Instructions Setting Up Where to place the controller Setting up the handset Installing and charging the handset battery Using the handset Making and receiving calls Registering additional handsets to the controller Registering Airway phone sockets to the controller Configuring your system Giving an extension a name Setting specific lines for incoming and outgoing calls at an extension Call barring Remove an extension from the system Call Forwarding Setting tone or pulse dialling Dialling Prefix Adjusting hold and transfer times Setting Time amp Date Viewing System Information Changing Password Accept a support call Resetting Controller Setting up an ISDN Change ISDN mode Enter point to point ISDN number Add MSN Change MSN Delete MSN Setting up the Airway answering machine Select which lines are answered Record play or delete an outgoing message Switch On Off Set number of rings Time saver Remote access Answering mode Connecting to a Computer Introduction Installing a Data Socket with Windows 95 and 98 Installing a Data
6. b Using an external modem with a dedicated phone line If you use a modem frequently it may be more convenient to dedicate one phone line for its sole use Connect one end of the modem serial cable to the modem as described in the modem s user manual Connect the other end of the cable to the serial port on the Controller 79 COMPUTER 80 Plug one of the incoming phone lines into the phone socket on the modem as described in the modem s user manual Configure your Airway system to your Internet Service Provider Before you can connect to an Internet Service Provider ISP complete the on screen Internet Configuration pages Right click on the Airway icon in the system bar on your desktop to bring up the Airway menu Click on ISP Settings ar 13 04 Controller Data Socket Disconnect ISP Settings 16 36 Details of your existing ISP dial up connections will be displayed Click on the tick box for those ISP details you want to use with the Airway Controller and select which one you would prefer to use as the default Enter the System Password Default password 0000 The main menu is displayed Click on OK Now check the ISP details stored in the controller Right click on the Airway icon in the system bar on your desktop Click on Controller Click on Internet Click on Change Check your ISP details and select whether you are using a modem or the ISDN card If you are using an a
7. unless restricted via Setup e Two default greetings and two personal greetings e Remote access from any TouchTone phone e Time Date Stamp 53 gt Z n m 2 Z O z gt a I Z m To select which lines are answered The Answering Machine automatically answers incoming calls on all lines connected to the Controller You can turn the answering machine on or off for each line Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHE Press to confirm Scroll down to Arne Machine Press to select Press to select Lines Ww z T 5 lt zZz oO Z W z A Z lt EE EE 0000 ok EE EE Scroll down to the line you want Press to switch the answer machine on or off for that line When on a tick is displayed next to the line Press to return to the previous screens Note If Call Forwarding is turned on for a line that setting takes precedence over the Answering Machine 54 To record play or delete an outgoing message Eg Eg ii ii boat feat 0000 un nn un un Th Th th it font Boat font boat D Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Scroll down to Ang Machine Press to select
8. 2 x Identification Services Protocols Adapters Bindings Network Services 3Com TCAITDI Diagnostic TDI Computer Browser Newios tesco Remote Ac a RPC coniguaion a Server Workstation Remove Properties Description Enables users to work offsite as though connected directly to a network Cancel Click on the item Remote Access Service and select OK Windows NT will display the Remote Access Setup dialog Select Network Service 2 x Click the Network Service that you want to install then click OK If mj you have an installation disk for this component click Have Disk Network Service Microsoft Peer Web Server Microsoft TCP IP Printing NetBIOS Interface Network Monitor Agent IE DID tar Intant Dentanal 100 At this point you will be asked to load additional files from your Windows NT System Disk Follow the on screen prompts When you have finished click the OK button Select the Protocols tab If TCP IP protocol is installed you will see it listed If it is not displayed then it needs to be added Select Add to install Select Network Protocol i Y7 NetBEUI Protocol Y NWLink IPX SPX Compatible Transport Y Point To Point Tunneling Protocol Y Streams Environment z m co rs A z 9 Select the TCP IP protocol and click OK to continue Follow any additional screen prompts You will need to h
9. Tone 7 Fulse Press to select A tick appears beside the selected item Press to return to previous screen 39 a zZ m Q 2 zZ a CONFIGURING Eg Eg Eg iT iT iT beat eal bent 40 To set a dialling prefix when connected to a switchboard Eg ER ii i font Bova 0000 If you are using Airway with a switchboard you may need to dial a prefix usually 9 to get an outside line Airway can automatically insert this prefix for you when making calls with Automatic Line Selection where you first enter the phone number before pressing to make a call Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Press to select Hetiork Scroll down to Tial Prefix Press to select Scroll down to the line you want Press to select Enter the appropriate dial prefix The Controller will dial it automatically before every external call made with Automatic Line Selection on this line Press to confirm Note Some switchboards require a pause to be entered as part of the dial prefix When entering the dial prefix you can insert a pause by Press wen Display shows Fause Disit Press EEG A pause is entered Note If you manually select a particular line to make your call then you will need to dial the prefix yourself This is so that you c
10. 6 to disable G to disable timeri timers Press to return to the Timers menu To return to standby To set the Time and Date If you subscribe to BT s Caller Display service the time and date month and day are automatically updated whenever a call is received You can also set the time and date manually Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password 88EE Press to confirm Scroll down to Timne Tiate Press to select ae o a Xa un un un iT Ti iT bot Feat foal Press to delete the existing entry If you do not wish to change the entry press Bij i iT bot Enter the time in 24 clock format e g 0930 5 380m 1724 3 24F i Enter Time chhir E Press to confirm Display shows Enter Date MEJE Press to delete the existing entry 43 a zZ m a 2 z a CONFIGURING na o ra Zs un un un Ti Ti Ti foal co tm Bova 44 0 9 Enter the date in dd mm yy format e g Enter 15 August 2000 as 150800 Enter Time Coeds 11259 E Press to confirm To return to standby To view Airway System Information This may be requested if you phone the Airway Helpline Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHE Press to c
11. Socket with Windows NT Uninstalling Airway Software Registering a Data Socket with your Controller Starting the Airway network Connecting your controller to the Internet Folder and Printer sharing Configuring your Airway System from a PC Installing Dial up Networking and TCP IP Installation with Windows 95 and 98 Installation with Windows NT Using other handsets Making and receiving calls General information Cleaning Service Technical information Help and advice Technical specifications Software licence agreement Index Wall mounting the controller Wall mounting template 108 111 113 115 120 121 At a glance Controller Back up battery compartment Takes a PP3 9V battery ISDN line socket For connecting to ISDN2 line if Airway ISDN card fitted Telephone line sockets For connecting to incoming phone lines Serial connection socket Mains power socket For connecting a modem Data socket Mains power socket Serial connection socket For connecting a PC HANDSET For full details see the Handset User Guide MENU Opens the menus Scrolls down through the screens TALK Dials a number Selects a highlighted item Starts or confirms an action END CALL Lets you hang up end an action go back one screen and delete a character When a menu is open press for two seconds to go back to the standby screen When editing an entry press for two seconds to delete all chara
12. between 2 and 9 Press to confirm To turn the Time Saver On Off Eg Eg iT iT Boat font 0000 Eg ii pt The Time Saver feature is helpful when you ring in from another phone to play back your messages When Time Saver is turned ON the Answering Machine will answer after only 2 rings if you have new messages If no new messages have been recorded the Answering Machine answers after the number of rings specified under Answer Delay Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Scroll down to Tite Saver Press to switch between rn or 0 A tick is shown when On 57 gt Z n m 2 Z O z gt a I Z m Ww I 8 lt oO Z zA m z avn zZ lt En EE 0000 POK EE EE 58 To turn Remote Access On Off You can turn the remote access feature on or off to prevent anyone from ringing in to play back messages When switched on anyone knowing the System Password will be able to dial in and playback messages The original setting is on Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password S888 Press to confirm Scroll down to Ans Machine Press to select Scroll down to Remote Use Press to switch On or i
13. choose how you want the Airway software to be started on your PC Click Next gt to continue Select options for running Airway x These options provide easy ways to find and run the Airway in addition to finding it in the Start programs menu cak cone The installation is now ready to begin Select Next gt to continue Start Copying Files x Setup has enough information to start copying the program files If you want to review or change any settings click Back If you ate satisfied with the settings click Next to begin copying files Current Settings Installing Airway Data Socket lin C Program Files Airway COMPUTER The files will now load onto the system 64 Connect the data socket to your PC When the screen below appears Connect the Airway Data Socket to your PC and the mains power Click OK Information i Ensure that your Controller and Data Socket are tumed on and connect your Data Socket to the computer The system will now need to be restarted for the changes to take effect Remove the CD Click Finish Airway Data Socket software installation complete ia fe z v Cc m a The Airway system will not be fully installed until you restart your Computer vith you Coniroler and Data Socket tuned on and Ga fork Data Soe E E laer C No edict oases later Remove the setup disk before pressing Finish Windows will shut dow
14. display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password 888 Press to confirm Scroll down to SurFort call Press to select Note The controller will wait for up to 10 minutes to accept the next incoming call as a support call To reset the system before this time switch off the power and remove the backup battery To reset the Controller You can return your Controller to its original settings This means you will need to re register all handsets and sockets including the original pre registered handset and data socket that came with your Airway system You will also need to re enter all of the configuration settings and re enter all system directory entries Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm a zZ m a 2 zZ a Scroll down to Rese contis Press to select a o P a un un un Ti 2 ii i Boat font font m int Press to confirm Or ie Press to cancel 47 ISDN 48 Setting up ISDN Note Your Airway Controller must have an Airway ISDN card installed and an ISDN line connected see pages 16 17 before you can use the features in this section Airway works with ISDN in both point to point and point to mu
15. found This may be because the browser has timed out whilst the controller is dialling the ISP Try selecting refresh or reload from your browser If more than one PC user is connecting to the Internet at the same time you may find it takes longer to load pages and send documents Folder and Printer Sharing You can make a document on your PC available to another PC connected to your Airway system You can also enable more than one PC to use the same printer You may find that some files take longer to print than others This is because Airway connects to your PC through the serial port which has a limited speed To share files that are stored in folders Double click My Computer Find the folder you want to share right click on it and then click Sharing Providing you have File Sharing enabled you will be able to choose the share level or user level you want See page 46 for details on enabling file sharing To share a printer Double click My Computer Double click the Printers folder Right click the printer you want to share and then click Sharing From the menus select the level of the shared printer access you want To access a shared folder or use a shared printer Double click Network Neighbourhood Double click the icon for the computer that controls the folder or printer you want If the computer you are looking for is not in your workgroup or domain start by clicking Entire Network and then dou
16. lost DNS addresses Normally your ISP server will automatically copy in the DNS addresses However it is possible that you may have to manually enter the Primary and Secondary DNS IP addresses of the Internet Service Provider If this is the case contact your Internet Service Provider for details At the bottom of the page you can select what type of modem you are using and enter any reset strings or dialling prefixes If you are using an analogue modem select NO next to Use ISDN card for Internet access If you are using an Airway ISDN card select YES next to Use ISDN card for Internet access ISDN connections Airway will attempt to dial up your ISP at 64kbit s If your ISP supports 128kbit s dial up using Multi Link PPP you can set Airway to work at 128kbit s Enter the following code into the Reset String text box to enable this ATEOB31 Airway will now attempt to connect using both ISDN channels It will automatically revert to a single channel if you make a voice call using ISDN Click Update Settings Click OK to return to the main menu Using 128kbit s involves making 2 telephone calls You will be charged for both calls Change Password You can change the password for your Airway system Enter and confirm the new password System Information This option displays the version number of your Airway software You will need to know this if you contact the Airway Helpdesk Reset
17. protective feet O Wall plugs and screws for wall mounting ae a 1 system user guide F iF z e e j O z For your records Date of purchase Place of purchase Serial number The Controller s serial number is located on the label underneath the Controller Write down the serial number in the space provided you will need this information should you wish to call the BT Airway Helpdesk For warranty purposes proof of purchase is required so please keep your receipt 10 To prevent anyone else changing the settings you choose for your Airway system you can change the system password You can change the password from any Airway Handset registered on the system The original password in 0000 Note that the password will reset to 0000 if the controller s power supply and battery are disconnected Enter your 4 digit system password here Ci T You may find it helpful to note down the telephone number of each line You will need this information to set some of the features specific to individual lines YOUR TELEPHONE NUMBERS a fe is Cc ia oO z 11 Nn z 2 i 1S 4 lol wn zZ gt i W rm lt nn 12 Safety instructions LZ Use only the approved handset battery pack provided Bre Use only the power supply provided Using an unauthorised power supply will invalidate your warranty and may damage the telephone
18. the My Computer icon on the desktop to display the window on page 63 g My Computer ioi File Edit View Go Favorites Help Ea gt wiy m B yard Up Cut Copy Paste Address EJ My Computer x a f ai Floppy A Amc_g33abu Airway0_01 C D Printers Control Panel DialUp Select an Networking item to view m Scheduled Web Folders Tasks description g My Computer 62 Double click on the drive containing your Airway installation CD e g D The setup screen is displayed Click Next gt to continue The software will check that your PC is ready to work with Airway Your PC may require additional software to be installed from your Windows system disk Ensure that you have this available before continuing a e z v m a The Installation software will show all requirements for the Airway Data Socket to operate Do not connect the Serial cable yet Click NEXT gt to continue The installation software will check your system and determine any additional steps that may have to be completed for the Airway Data Socket to function Follow the instructions on screen For information on installing TCP IP networking and Dial up networking turn to page 90 of this guide The installation software will then show where it will install the Airway software on your PC Click Next gt to continue or Browse button if you wish the software to install in a different location 63 Now
19. the TCP IP protocol to communicate with other devices Check that TCP IP is installed On Windows 98 TCP IP is automatically installed Make the Windows desktop visible Right click the Network Neighbourhood icon and select Properties from the menu to bring up the Network window or Click on the Start menu select Settings and Control Panel Double click on the Network icon Network x Configuration Identification Access Control The following network components are installed Client for Microsoft Networks i Dial Up Adapter X TCP IP Primary Network Logon Client for Microsoft Networks pA Eile and Print Sharing Description OK Cancel If TCP IP is installed you will see it listed in the Configuration list If it is not then add it as follows Click on the Add button to bring up a window containing the options Select Network Component Type 21 x Click the type of network component you want to install Protocol is a language a computer uses Computers must use the same protocol to communicate Select Protocol and then the Add button Select Network Protocol x Click the Network Protocol that you want to install then click OK If you have an installation disk for this device click Have Disk Manufacturers Network Protocols Banyan IPX SPX compatible Protocol Digital Equipment DEC f Microsoft 32 bit DLC IBM Microsoft DLC
20. time Services and equipment are provided subject to British Telecommunications ple s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2000 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Airway System 3 00 1 Windows is a registered trademark of Microsoft Corporation Adobe and Acrobat are trademarks of Adobe Systems Inc Airway is a registered trademark of British Telecommunications ple Designed by The Art amp Design Partnership Limited Printed in UK CE CE compliant to 89 336 EEC EMC Directive amp 73 23 EEC Low Voltage Directive
21. 06 83 95 39 84 86 13 75 26 27 25 99 47 105 12 43 Setting up answering machine ISDN Service Software licence agreement Support call Switchboard use tone pulse dialling set dialling prefix System password TCP IP dial up networking installing Technical information Technical specification Telephone line cords Time Tone dialling Uninstalling Airway software Unpacking View Airway System information Wall mounting 13 53 48 105 113 114 46 39 40 45 92 101 106 111 14 43 39 74 9 44 120 121 119 e E z a lt x 120 Wall mounting the Controller e Choose a suitable position for the controller e Hold the template against the wall and mark through the centre of each cross with a pencil Insert wall plugs and mounting screws into the wall leaving enough of the screw out to hold the controller Connect the mains adaptor to the controller Put the controller on the wall so the mounting screws align with the holes on the underside of the controller e Slide the controller into position WALL PLUG SCREW 38 mm Wall mounting template Use this template when mounting the controller on to the wall di 99 mm gt gt O z Z O 121 122 eth Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to
22. Line 2 Settings Eel The main menu displays all of the lines connected to the Controller Press to return to the standby screen Press to display the main menu Press to select Directories EE Press ew to scroll down to the directory you want Press to select Directories Personal System Incoming Calls Services Sat El T Press amp to return to previous screens Making and receiving calls To make an external call 0 9 Enter the number to be dialled Delete any mistakes by pressing Press amp to call on the first available line Note If your Airway is connected to a switchboard you may need to dial a number often 9 to get an outside line followed by the number you want n m 4 z 9 v To choose the line you want to use This allows you to keep specific lines free for incoming calls Press to display the main menu Ee Scroll down to the line you want to use Press to select the line un iT bot Directories Internal Line 1 Line 2 Settings El a Dial the number you want 23 SETTING UP 24 To make an internal call You can make internal calls between handsets or telephones connected to Airway phone sockets Press to display the main menu BEIM Scroll down to highlight Internal Press to select BEIM Scroll down to the extension you want to call Press to call the extension To end a call Press to hang up
23. NetBEUI z m fo zn A z a Have Disk Ke ca Next choose Microsoft from manufacturers list and then TCP IP from the list of network protocols Click OK to return to the Networks window 93 3 Configure Dial Up Networking for Client for Microsoft Networks On Windows 98 the setting for the Primary Network Logon is Family Logon The recommended Logon for the Airway Data Socket is Client for Microsoft Networks Network x Configuration Identification Access Control The following network components are installed Client for Microsoft Networks TCPAP Remove ropertie Primary Network Logon Client for Microsoft Networks x Eile and Print Sharing Description NETWORKING OK Cancel If Client for Microsoft Networks is shown in the list Click on the drop down arrow in the Primary Network Logon box and then click on Client for Microsoft Networks to select it Go to 4 If it is not install Client for Microsoft Networks as follows Select the Add button A window containing the following options will appear Select Network Component Type 2 x Protocol is a language a computer uses Computers must use the same protocol to communicate 94 Select Client and then the Add button Click on Microsoft from the manufacturers list Then click on Client for Microsoft Networks from the list of network clients Click OK to retur
24. Note If the ISDN P to MP screen is displayed your system is in point to multi point mode Follow the steps under To change ISDN mode to set point to point mode then return to this section Scroll down to Humber Press to select Enter the national code e g 44 for the UK BE P Press to confirm Enter the area code Press to confirm Enter the local number for your ISDN line Press to confirm Bc Boe To add an MSN into the system Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Scroll down to ISTH Press to select P o m ae i un un iT iT iT font boat boat Note If the ISDN P to P screen is displayed your system is in point to multi point mode Follow the steps under To change ISDN mode to set point to point mode then return to this section BE Scroll down to Hsns Press to select 5 Ena Press to select Add HSH Enter the number E Press to confirm To change an MSN Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Eg Eg ii iT font Boat 0000 Enter the system password Original password 8888 Press to confirm Scroll down to ISTH Press to select Scroll down to Hrs Press to select Scroll down to the H yo
25. RT TCP IP File and printer sharing for Microsoft Networks Add Remove Properties Primary Network Logon Client for Microsoft Networks z Eile and Print Sharing Description File and print sharing for Microsoft networks gives you the ability to share your files or printers with Windows NT and Windows for Workgroups computers Cancel Click OK to exit the Network window Restart Windows by clicking Yes Installation with Windows NT To Install the Airway Data Socket onto Windows NT you will need to have Administrator access rights Check with your system administrator Windows NT will add additional files so have your Windows NT System Disk ready Install Remote Access Service Select Start Select Settings Select Control Panel Double click the Network icon to bring up the following window Network 21 x Identification Services Protocols Adapters Bindings z m 4 0 D A z 9 Ej Windows uses the following information to identify your Ss computer on the network You may change the name for this computer and the workgroup or domain that it will appear in Computer Name ASPARROWHAWK Domain HWN UK OK Cancel 99 NETWORKING Select the Services tab If Remote Access Service is installed you will see it listed Go to 3 Installing TCP IP If it is not displayed then it needs to be added Click Add to install it Network
26. Scroll down to Greetings Press to select Scroll down to the Greeting you want Press to select Scroll down to Fe Record Plasback or Delete Press to select If you select Re Recard the answering machine instructs you to record your message after the tone To stop recording 55 gt Z n m 2 Z O z gt a I Z m Ww z T 5 lt zZz oO Z fd W z A lt 56 To turn the Answering Machine On Off Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Eg Eg ii ii a font Press to select 0000 Enter the system password Original password 8888 Press to confirm Scroll down to Arne Machine Press to select Scroll down to Turn Of fOr Eg Eg ii ii boat boat Press to switch between in and Off To set the number of rings before a call is answered The Answer Delay is the number of rings before the answering machine answers a call You can choose from 2 to 9 rings The original setting is 4 Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Eg ER ii ii foal foal Press to select 0000 Enter the system password Original password 8888 Eg Eg i ii boat Foot kg iT pt Press to confirm Scroll down to Arne Machine Press to select Scroll down to Ans Delay Press to select To remove the existing number Enter the new number
27. System directory National calls International Emergency calls External calls Operator calls calls Level 3 Yes No No No Level 2 Yes No No Level 1 Yes No None Yes To set Call Barring on an extension Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller EE EE Press to select 0000 Enter the system password Original password 8888 Press to confirm Press to select Hetuark Eg ii pa Press to select Extensions Eg i pt Press to select Gonfisure Eg iT bot Scroll down to the extension number you want Press to select BE Scroll down to Call barrina Press to select BEIM Scroll down to the level of call barring you want Press to select A tick appears beside the option selected To return to standby To remove an Extension from the system You can de register a handset or phone data socket from the Controller Press to display the main menu Scroll down to Settings Press to select a zZ m a 2 z a Scroll down to Controller Eg Eg i ii Boat boat Press to select 0000 Enter the system password Original password 8888 Press to confirm Press to select Hetuork Press to select Extensions Scroll down to Remove Press to select Scroll down to the extension number you want to remove un an un no Th Th Th tt foot Bova et Press to select T int Press to
28. You can reset your Controller to its original settings Resetting the Controller means you will then need to re register the Airway handsets and sockets All configuration settings and system directory entries will also need to be re entered 89 ia fe z v Cc m a NETWORKING 90 Installing Dial up Networking and TCP IP Airway Data Sockets use Dial up Networking and the TCP IP protocol to communicate with the Controller The installation software will check that these are present and ask you to install them before continuing with the installation This section gives guidance on how to install them and how to set up Windows networking You will need your original Windows disks for this Installation with Windows 95 and 98 The Airway Data Socket communicates with other devices using Dial Up Networking Check and install if necessary Dial Up Networking Follow these steps to check that Dial Up Networking is installed If it isn t this shows you how to do it Click on the Start menu select Settings and Control Panel Double click on the Add Remove Programs icon Screen displays Add Remove Programs Properties 21x Install Uninstall Windows Setup Startup Disk To add of remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Components O E Accessibility Options mmuNIcat
29. an call extensions on the switchboard where the prefix is not required If you wish to store both external numbers and switchboard extension numbers in the Airway directories we recommend that you do not set up line prefixes and that you include the prefix in your directory entries This also applies if you wish to use Automatic Line Selection with a mixture of external numbers and switchboard extension numbers ONIYNDISNOD To adjust the length of time calls can be kept on Hold or on Transfer The Hold Timer determines how long a call is kept on hold before the handset that placed it on hold is rung back The Transfer Timer determines how long a call which has been transferred will go unanswered before it rings back The original setting for both is 60 seconds You can also switch the timer off so that no time limit is set Press to display the main menu BE Scroll down to Settings Press to select 41 CONFIGURING 42 ER Ti pt 0000 Eg Eg ii ii font Boat i ii bot Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Press to select Hetiork Scroll down to Timers Press to select Scroll down to Held or Transfer Timers Transfer Press to select Delete any existing number entered Enter the number of seconds you want between 20 and 360 seconds or 0 to switch the timer off Hold Transfer C26 368s C28 S685
30. ave your Windows NT System Disk available to load additional files Ensure that you remove the disk before re starting your PC 101 HANDSETS 102 Using Other Handsets You can register any other GAP compatible DECT phones with the Airway controller However you will only be able to access the basic features of the system Registering non Airway handsets to the Controller Put the Controller into registration mode From an already registered handset Press to display the main menu E Scrol down to Settings Press to select BEB Scroll down to Cortroller Press to select 0000 Enter the system password Original password 8888 BETH Press to confirm Ei Scroll down to Fes Mode Or Controller Password keg Mode On Support Call Reset Config as El T ESE Press to select You now have 90 seconds to register the new handset Register the new handset Follow the instructions that came with your handset Making and Receiving calls Any GAP compatible handset will be able to make and receive external calls via the Airway controller Consult your handset s manual for details on how to do this To make an external call on the first available line Dial the number as normal and press the Call button The call will be made on the first available line Press the Call button to get dial tone then dial the number To make an external call on a specific line This is available on handsets equipped
31. ble click the appropriate workgroup or domain To open the folder or use the printer double click on the appropriate icon For more details on sharing functions see your Windows manual 83 ia fe z v Cc m a COMPUTER 84 Configuring your Airway system from a PC Almost all of the features which can be set from a handset can also be set from your PC screen For example you can give a name to each handset and phone socket select specific lines for incoming or outgoing calls and bar specific extensions from making certain types of call To configure your Airway system With the Airway Network running Right click on the Airway icon in the system tray on your desktop to bring up the Airway menu Click on the Controller option day 1308 Enter the System Password Original setting 8884 The Web browser displays the Airway Main Menu screen Your PC is only connected to the Controller and not to the Internet Click on the item you wish to view or change Handsets and Phone Sockets Define the numbers and names of extensions Click the appropriate Delete button to remove an extension from the system Click the appropriate Change button to change any of the settings Make changes by ticking or unticking boxes selecting options and editing names Click Store Changes Display confirms that the changes have been made Click OK to return to the main menu Data Sockets View
32. completed for the Airway Data Socket to function Follow the instructions on screen For information on installing TCP IP networking and Remote Access Service turn to page 90 of this guide ia fe z v Cc m za The installation software will then show where it will install the Airway software on your PC Click Next gt to continue or Browse if you wish the software to install in a different location Now choose how you want the Airway software to be stored on your PC 67 Select Next gt to accept Select options for running Airway x These options provide easy ways to find and run the Airway in addition to finding it in the Start programs menu Vv Si kinare time computer starts lt Back Newt gt _ Caca The installation is now ready to begin Click Next gt to continue Start Copying Files x Setup has enough information to start copying the If you want to review or change any settings cick Back la are satisfied with the settings Sick Next to begin copying files Curent Settings COMPUTER af Ci _ ows The files will now load onto the system The screen on page 69 will show any additional installations that will need to take place before the Airway Data socket will be properly installed 68 Read this section carefully and click Next gt to continue Airway Data Socket software installation complete Windows NT 4 x Some further manual installation i
33. confirm de registration 35 CONFIGURING un an un un Th Th it it Boat Boat boat font 36 Call Forwarding You can forward all incoming calls on a specified phone line to another number To enter a number to which you want calls forwarded Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Eg Eg ii ii font boat 0000 Enter the system password Original password Press to confirm Press to select Hetnork Scroll down to Call Fornard Press to select Scroll down to the line you want calls forwarded from Press to select Scroll down to Edit Humber Press to select Enter Line 1 Fad Humber Enter the number to which you want calls forwarded E Press to confirm To forward calls to a specific extension Enter the 2 digit extension number To forward calls on the first available line Press the 9 button then enter the number to which calls should be forwarded If your Airway is connected to a switchboard you may need to first enter an additional dialling prefix normally 9 Ask your switchboard operator for details To forward calls on a specific line 0 9 Enter the 2 digit line number Press the MENU button Press to enter a pause digit 0 9 Enter the phone number to which calls should be forwarded Q e zZ m a 2 zZ a E Press to confirm Outgoing line numbers 4 line system 2
34. cters PWR Switches the handset ON Airway A Dial Humber MENU STRUCTURE FOR Odean T us 11i 20 amp Press MENU Settings Controller Enter password Network Time Date System Info I Extensions Call Forward Signalling Dial Prefix Configure Remove Tone Pulse Edit Name Lines out Ring in Call barring THE AIRWAY CONTROLLER Ans Machine Reg Mode On Password ISDN Timers Mode DC OOS Hold Point to point Point to Transfer Multipoint MSNs Lines Greetings Turn On Off Ans delay Time saver Remote use Answer Only Turn delay On Off Support Call Reset Config Zs e e O 4 Introduction Ideal for the home or small office Airway allows you to link a number of telephones computers and fax machines into a single system without any internal telephone wiring The heart of the network is the Controller This provides the wireless link to the telephone handsets and sockets Data Sockets are used to connect computers and the Phone Sockets to connect faxes and traditional phones Up to 16 handsets and sockets can be regist
35. e configure for client for Microsoft Networks installing with Windows 95 and 98 TCP IP Dialling prefix DNS addresses External analogue modem External call Extension call barring name specific lines remove File sharing Folder sharing Guarantee 41 24 32 46 105 30 47 78 60 89 62 66 75 43 90 72 94 90 92 40 88 78 23 34 31 32 35 82 83 95 83 105 General information 105 Handset battery 19 on 20 register new 26 using 21 using other handsets 102 Help 108 Internet configure browser 81 configure ISP 80 connect controller to 79 external analogue modem 78 using 82 Installing answer machine card 16 17 back up battery 15 ISDN card 17 remote access service 99 data socket with Windows 95 amp 98 62 data socket with Windows NT 66 ISDN card 16 change mode 49 connecting 18 connections 89 enter number 49 MSN 50 51 setting up 48 Making a call 23 Menu structure 6 7 INDEX MSN add into system change delete On off answer machine call forwarding handset remote access time saver Other handsets Outgoing line numbers Power cable Power failure Print sharing Pulse dialling PC configuring Airway System forward calls Range Registering data socket with controller new handset phone sockets to controller registration mode Remote Access Service install with Windows NT Reset controller Returning your product Safety Set time date 50 ol 52 56 38 20 58 57 102 37 16 1
36. e Manufacturers window click on Airway and highlight Airway Data Socket in the Models window Click Next gt to continue Install New Modem E Click the manufacturer and model of your modem If your modem is not listed or if you have an installation disk click Have Disk Anchor Datacomm Ai Highlight the COM port that your Airway Data Socket and serial cable are connected to and click Next gt to continue Install New Modem Click the manufacturer and model of your modem If your modem is not listed or if you have an installation disk click Have Disk Your modem has been set up successfully If you want to change these settings double click the Modems icon in Control Panel select this modem and click Properties ia fe z v Cc m a 71 3 Configure Dial Up Networking Restart your computer When restarted select Start then Settings then Control Panel and double click the Network icon Screen shows Identification Services Protocols Adapters Bindings f3 Windows uses the following information to identify your SJ computer on the network You may change the name for this computer and the workgroup or domain that it will appear in Computer Name ASPARROWHAWK Domain HWN UK COMPUTER Select the Services tab Network 2 x Identification Services Protocols Adapters Bindings Network Services 3Com TCAITDI Diagnostic TDI Compu
37. enter or change the name of your data sockets Click the appropriate Delete button to remove the Data socket from your system ia e z v Cc m a Click the appropriate Change button to rename the Data socket Type the new name for the Data Socket Click Store Changes Click OK to return to the main menu Set up Lines Call Forwarding Tone Pulse Signalling and Dialling Prefix on your telephone lines Click on the appropriate Change button for the line you want 85 COMPUTER 86 To forward calls to a specific extension Enter the 2 digit extension number To forward calls on the first available line 0 9 Type a 9 then enter the number to which calls should be forwarded If your Airway is connected to a switchboard you may need to first enter an additional dialling prefix normally 9 Ask your switchboard operator for details To forward calls on a specific line Enter the 2 digit line number Press P on your keypad to enter a Pause Enter the phone number to which calls should be forwarded 4 line system 2 line system Line 1 01 01 Line 2 02 02 Line 3 03 Line 4 04 ISDN1 if fitted 05 05 L ISDN2 if fitted 06 06 Click Store changes Display confirms the settings have been saved Click OK Timers Hold Timer sets how long you can keep a call on hold before the handset that placed it on hold is called back Transfer Timer sets how long a tran
38. ered to one controller About this guide The System Guide describes how to install and set up the system It covers How to install and use the Controller e How to register a handset e How to register a corded phone or fax machine e How to install a Data Socket on a computer e How to change system settings using an Airway Handset e How to change system settings using the Airway Web Pages e How to access the Internet Troubleshooting Airway Handset User Guide The separate Airway Handset User Guide included in the Starter Pack describes how to use a handset to make and receive calls and to access relevant features like Call Transfer Please refer to this for more information on these topics Unpacking your Airway System If any of the parts are missing or broken please contact your retailer If you have the Airway Starter Pack Two line Four line system system SN Controller 1 E A 1 oe Handset 1 2 Handset Charger 1 2 NiMH Battery pack 1 2 9V battery 1 1 z z Data Socket 1 1 9 2 Plug mounted 13 amp mains adaptors 3 4 Telephone line cords 2 4 CD ROM 1 1 Serial cable 1 1 Self adhesive protective feet Wall plugs and screws for wall mounting Handset user guides 1 2 System user guide 1 1 If you have the Airway Controller Pack Controller GS es 1 9V battery 1 Plug mounted 13 amp mains adaptor 2 or 4 telephone line cords for 2 or 4 line system see box OF x O Cy Sheet of self adhesive
39. f A tick is shown when On To select the answering mode When set to Answer Record Mode the Answering machine plays the Answer Rec greeting and allows the caller to leave Eg Eg ii ii boat font 0000 Eg ER ii iT boat foal a message When set to Answer Only mode or when the message capacity is full the Answering Machine plays the Answer Only greeting and then disconnects without allowing the caller to leave a message Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Scroll down to Ang Machine Press to select Scroll down to ns Onla Press to select When on a tick is displayed 59 gt Z n m 2 Z O z gt a I Z m COMPUTER 60 Connecting to a computer Using Data Sockets you can connect up to four PCs to your Airway system You can change the settings of your telephone system from an attached PC and access the Internet through the Controller When you have two or more PCs connected your Airway system can act as a computer network in order to share resources between your PCs Each PC you want to add to your Airway system must be installed separately Note This guide assumes that you have a basic user s understanding of PCs and MS Windows Before you start Make sure you have the following items from your Airway Sta
40. g as possible we recommend that you charge your handset continually for a least 12 hours before use although the handset will work after 30 minutes The green light on the charger goes off when the battery is fully charged Battery indicator O Switch the handset on Press and hold down the PWR button for a few seconds until the display comes on If the handset is registered with the Controller the display will look like this 0 ARRI T nA 11 ai FA Note The charge capacity of the batteries will reduce with time as they gradually wear out so reducing the talk standby time of the handset Fully discharging the batteries at least once a week will help them last as long as possible Under no circumstances attempt to recharge non rechargeable batteries Using the handset The three function buttons also select the options presented above them in the display Opens the menus Scroll down through the screens Dials a number Selects a highlighted item Starts or confirms an action Die Lets you hang up end an action go back one screen and delete a character D Press for two seconds to go back to the standby screen at any time When editing an entry press for two seconds to delete all characters When the handset is not being used the standby screen is displayed n m z 9 v 11 ai 21 SETTING UP 22 Press to display the main menu Directories Internal Line 1
41. harging cradle 197mm x 68mm x 70mm Data socket 117mm x 72mm x 35mm 2 line controller 355g 4 line controller 365g Handset 195g with battery Charging cradle 125g Data socket 110g Pentium processor or greater 16 MB RAM or greater 10Mb spare hard drive space CD ROM drive Microsoft Windows 95 or 98 or NT O S World Wide Web browser e g Microsoft Internet Explorer or Netscape Navigator A free serial port Software Licence Agreement THIS LEGAL DOCUMENT IS AN AGREEMENT BETWEEN YOU THE END USER AND BRITISH TELECOMMUNICATIONS PLC BT BEFORE INSTALLING THE SOFTWARE YOU SHOULD READ THE TERMS PRINTED BELOW BY INSTALLING THE SOFTWARE YOU ARE BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS YOU SHOULD RETURN THE CD TOGETHER WITH ANY ITEMS THAT ARE PART OF THE PRODUCT SUCH AS MANUALS AND HARDWARE TO THE PLACE FROM WHICH YOU OBTAINED THEM FOR A FULL REFUND This End User Licence Agreement comes with a BT software product Program s and related written materials Documentation The term Program s also includes any upgrades modified versions or updates of the Program s licensed to you by BT BT non exclusively licenses this copy of the Program s to you as the End User for as long as you comply with the terms of this licence You must read this Agreement carefully 1 The Program s and all copyright in them and the copyright in the Documentation are protected by United Kingdom copyright law a
42. he approval requirements for connection to the telephone network We recommend that you call the Airway Helpline on 0845 602 1790 and ask for details of our recommended repair agents If you have to return your Airway product Contact the Airway Helpline on 0845 602 1790 They will arrange for collection of your product and the delivery of any replacement items whilst within the guarantee period or extended Helpline scheme 105 z Q lt z a e Es zZ e z oe Wu zZ lu 106 Pack the item to be returned securely preferably in the original packaging All parts must be returned including line cords power supplies and original batteries Please note that we can not take responsibility for goods damaged in transit Technical Information Connection to the telephone network This product is fully approved for connection to the BT telephone network providing that it is used according to the instructions in this guide All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items that may be connected to any one telephone line The Airway Controller has a REN of 1 per telephone line no matter how many handsets or Airway sockets are registered to it Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise A total REN of 4 is allowed per telephone line For example if one telephone line is connected to one of the line
43. ices can be contacted in the UK by dialling 999 or 112 which is valid in any country that is a member of the European Community If your product is connected to a switchboard you may have to dial an access number before 999 or 112 Airway is not designed for making emergency calls when the power fails Alternative arrangements should be made for access to emergency services Solving problems If you are having problems with Airway please check the following simple solutions The handset battery runs out too quickly After a time you may find that the handset battery is running out of charge more quickly This is a standard sign of wear and the battery will need replacing Spare batteries are available from the Airway Helpline on 0845 602 1790 BT accepts no responsibility for damage caused to your Airway handset by using any other type of battery There is no display on the handset Try pressing handset by pressing the PWR button The battery may be dead Recharge or replace the battery There is no dial tone from my handset If the display shows HT SUE the handset must be registered with the controller See page 25 Are you within range of the controller If your handset is registered to more than one controller check that your handset is set to use the correct one There is no dial tone on any of the handsets or Airway phone sockets Check that the power to the controller is switched on Check that telephone line cords are
44. idual handsets can be barred from making certain types of call All this can be set up from any Airway handset registered to the Controller In addition many features can also be set up via a PC connected to an Airway Data Socket see page 60 Note Whenever you want to make changes to the system settings you need to enter the system password for your Controller This is a security measure which helps prevents unauthorised users changing these settings Giving an extension a name You can enter a name for each handset and phone socket registered to your Controller For example these could be the user s name or the location where the extension is normally kept To enter a name Press to display the main menu Scroll down to S ttings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm a zZ m a 2 z a Press to select Hetuark Press to select Extensions Press to select Configure Scroll down to the extension number you want Press to select un un an un un s nn un Ti Ti Ti ii i oO iT iT ot Boat et E boat boat Press to select Edit Hame i ii bot Press to delete the existing name Enter the new name N Press to confirm 31 CONFIGURING 32 To enter a name with your handset keypad For example to enter the name John Press four times to enter a capital J Wai
45. ions 1 5MB O amp 4yDisk Tools 0 0 MB C Microsoft Fax 2 6 MB xl Space required 1 1 MB Space available on disk 1622 2 MB r Description Includes accessories to help you connect to other computers and online services 4 of 5 components selected Select Windows Setup tab click on Communications and click the Details button Screen displays Communications x To add or remove a component click the check box 4 shaded box means that only part of the component will be installed To see what s included in a component click Details Components Dial Up Networking C 32 Direct Cable Connection 0 5 MB M Sy HyperTerminal 0 6 MB M Sty Microsoft NetMeeting 0 0 MB M amp Phone Dialer 02MB 7f Space required 1 1 MB Space available on disk 1623 8 MB Description Enables you to connect to other computers by using a modem pei cms If Dial Up Networking is ticked it is installed Click the Cancel button and go to 2 Configure Dial Up Networking for TCP IP 91 z m 0 ke A 4 9 NETWORKING 92 If it is not ticked install it by clicking on the tick Dial Up Networking box and then click the OK button Click Apply button on the Add Remove Programs Properties Insert your Windows system CD ROM or floppy disk as required When completed you will need to restart your PC and begin at 2 below Configure Dial Up Networking for TCP IP The Airway Data Socket uses
46. les Airway works by sending and receiving radio signals between the controller and other devices The strength of the signal depends on where you site the controller Generally the higher the better Range Airway has a range of up to 300m outdoors and 50m indoors The range may be affected by being near water e g large ponds lakes and the sea as well as large metal objects e g radiators metal partition walls and steel girders n m z 9 v You can either wall mount the Controller see page 121 or place it on a stable flat surface such as a desk or tabletop If placing the Controller on a flat surface stick the self adhesive feet to the underside of the Controller Make sure it is at least 1 metre away from other electrical products to avoid interference 13 SETTING UP If you have purchased the Airway ISDN card and Answering machine card these cards should be installed before you connect Airway to the telephone network or power See page 16 Connect the telephone line cords If you do not have modern phone sockets call BT and ask for a BT engineer to come and fit the correct type This is a chargeable service Plug the supplied telephone line cords into your telephone wall sockets 2 Plug the other end of the telephone line cords into the controller These are marked Line 1 and Line 2 plus Lines 3 and 4 on the 4 line system Line 2 controller Line 2 socket Line 1
47. line system Line 1 01 01 Line 2 02 02 Line 3 03 Line 4 04 ISDN1 if fitted 05 ISDN2 if fitted 06 37 CONFIGURING ve x5 o P Pa woo iin inn wn in iT Gi iT iT iT a m m o Ga m 38 To switch call forwarding on and off Once you have set a number to which you want calls forwarded you can switch the setting on or off whenever you want Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Press to select Hetiork Scroll down to Call Forward Press to select Scroll down to the line you want forwarded A tick will indicate if the line is already forwarded Press to select Press to turn on Press again to turn off Press to return to previous screen To set TONE or PULSE dialling Eg Eg ii ii font foal 0000 Eg Eg Eg iT iT iT a et pi un Th pt g Your Airway system is pre set to TONE dialling You may change this setting on any of the lines Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Press to select Hetuork Scroll down to Sisnallina Press to select Scroll down to the line you want to change Press to select Scroll down to Tene or Fulse Line 1
48. lt ee te fe 72 BT has no obligation to support or maintain the Program s BT does not exclude or limit its liability for death or personal injury caused by its own negligence This licence shall be construed and governed by English law If any part of this Agreement is found void or unenforceable the balance of the Agreement remains valid and enforceable according to its terms This Agreement automatically terminates if you fail to comply with its terms On termination you must destroy or irrevocably delete all copies of the Program s including modified copies This Agreement may only be modified in writing signed by a duly authorised representative of BT 114 Index Advice Airway network disconnect start software At a glance Answering machine answering mode on off outgoing message remote access select lines set number of rings time saver Approval Batteries charging installing Call barring Call forwarding Calls answer barring choose line end external forwarding 108 78 77 53 59 59 56 55 58 54 56 57 107 20 17 19 34 36 24 34 23 24 23 36 115 INDEX hold transfer length internal set specific lines at an extension support call Cleaning Configurating your system Connect controller to Internet Connecting a computer Data socket Installing with Windows 95 and 98 Installing with Windows NT register with controller Date Dial up network check configur
49. ltipoint modes Does your ISDN line have a single number A single number means your ISDN line is in point to point mode Calls are made and received on both channels with this number The 2 channels appear separately as ISDN1 and ISDN2 in the line status display Does your ISDN line have more than one number In point to multipoint mode your 2 ISDN channels can make and receive calls using up to six separate phone numbers in addition to your normal phone line numbers These are called Multiple Subscriber Numbers MSNs Airway treats MSNs like all other lines So you can assign an MSN number to an individual handset for incoming and outgoing calls If you want to have more than one number on an ISDN line contact your network provider To change ISDN mode Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Eg Eg iT ii foot boat 0000 Enter the system password Original password 8888 Press to confirm Scroll down to STH Press to select Eg Eg ii ii Boat font Press to select fade T int Press to change ode To enter your point to point ISDN number into the system Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select EE EE o0o00 Enter the system password Original password 8888 Press to confirm Scroll down to ISTH 49 ISDN 50
50. n and restart The installation process will now complete automatically You are now ready to register the Data Socket go to Registering the Data Socket with your Controller page 75 65 Installing a Data Socket with Windows NT WARNING Ensure that the Data socket is not connected to your computer and that the power supply is not connected to the data socket Install the Airway Software Windows NT 4 0 does not support Plug and Play technology The Airway software and Data Socket must be installed manually Insert the Airway CD into the CD ROM drive of your PC If the software does not automatically run after a few seconds the autorun feature has been turned off on your system Double click on the My Computer icon on the desktop to display the window below COMPUTER Z My Computer BEE File Edt View Help SJ a ew kr 2 Brow A C D Aiwy0 04E _ Filing on Ca hwn uk 2aS5 8 A Helpdesk on Control Panel Printers Dial Up Scheduled Ik Networking Tasks 10 object s Click on the drive containing your Airway installation CD Click on the Setup icon to run the installation program 66 The Airway Data Socket Setup screen is displayed Click Next gt to continue The Installation software will show all requirements for the Airway Data Socket to operate Click Next gt to continue The installation software will check your system and determine any additional steps that may have to be
51. n to the Networks window and then go to 4 File and Print Sharing Note If you have other protocols or clients installed such as Client for NetWare Networks NetBEUI and IPX SPX etc you should remove them by clicking the Remove button unless they are needed Airway lets you share your PC s files or an attached printer with other PCs on the network z m fo zn A z 9 Click the File and Print Sharing button in the Networks window and tick the options you want then click OK File and Print Sharing 21x IV want to be able to give others access to my files Cancel To enable all computers on your network to communicate with each other you need to enter their details Select Identification on the Network Properties window Type in the name you wish the individual Computer to be known as for example John s PC 95 NETWORKING 96 Type in a name for the Workgroup your business name for example However for all the computers on the network to communicate with each other they need to belong to the same workgroup name Network 21x Configuration Identification Access Control j Windows uses the following information to identify your Ss computer on the network Please type a name for this computer the workgroup it will appear in and a short description of the computer Computer name Computer Name Workgroup WORKGROUP Computer Compute running Windows 35 De
52. nalogue modem tick NO next to Use ISDN card for Internet access If you are using an ISDN card in your controller tick YES next to Use ISDN card for Internet access WARNING After configuration close the Browser screen before accessing the ia e Ed v S Internet m For more information on Internet configuration see page 84 87 As it is the controller that dials the Internet and not your PC your browser may need to be set for connection to a local area network LAN or to Never dial a connection when using your Airway system as a network For example if you are using Microsoft Internet Explorer this option is found by clicking on the Tools Internet Options menu and then clicking on the Connections tab Consult your browser help option for details 81 COMPUTER 82 The Airway Controller will automatically dial the ISP you have selected whenever your browser tries to access an external Internet address unless there is already a connection open For example your ISP will be dialled when you type an external address when you click on a hyperlink in a browser or when you click on a hyperlink in an e mail or document Your Airway system automatically closes the Internet connection after all data has stopped being sent You can set how long the Controller waits before closing the connection default 5 minutes Note Sometimes your browser may report that a selected page cannot be
53. nd international copyright treaty provisions This Licence is not a sale of the Program s recorded on the CD or any copyright in them 7a e i z gt D m Q m z Qa m You may e use the Program s on a single machine this licence covers all users on that machine or e remove the Program s from one machine and load them onto another and e make copies of the Program s for the sole purpose of backing up You must not e use the Program s on more than one machine at a time electronically transfer the Program s to another machine over a network rent lease or sub license the Program s translate modify adapt or create derivative works from the Program s or reverse engineer decompile disassemble or attempt to do so except as expressly permitted by and subject to all the conditions laid down by law You may physically transfer the Program s to another person provided the other person accepts the terms of this Agreement If you transfer the Program s you must at the same time either e transfer all copies of the Program s and Documentation to the same person or e destroy any copies not transferred including any updates and previous versions 113 5 The Program s their code is their structure and all ideas and principles underlying them are except where they are in the public domain the confidential information of BT or its licensors and you must not disclose them or use them without permi
54. onfirm Scroll down to System Info Press to select Software Version 1 68 ifi2teds 11 2 Press to return to previous screen To change the system Password a o ra a un un i iT iT iT Foot feat font You can set any 4 digit password in order to protect the system settings you have selected for your Airway phone system The system password is needed in order to make any changes to the system Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHH Press to confirm Scroll down to FassHord Press to select Enter the new four digit password To confirm Enter the new password again To confirm Be sure to write your new password down and keep it in a safe place Note that the system password will return to its original setting if the controller power supply and battery are disconnected To turn registration mode on See registering an additional handset page 25 45 Q fe zZ a O 2 z a CONFIGURING Eg iT pt 46 To accept a support call Eg Eg ii ii Boat boat 0000 Selecting support call enables the controller to accept the next incoming call as a technical support call from the helpdesk This may be requested if you phone the Airway Helpline for assistance No technical calls can be accepted unless you have selected this option Press to
55. plugged into the controller and the telephone wall sockets Check that the handsets are set to ring out on the line numbers that are connected to telephone wall sockets The handsets do not ring Check that the power to the controller is switched on Check that telephone line cords are plugged into the controller and the telephone wall sockets Check that the handsets are set to ring in on the line numbers that are connected to telephone wall sockets There is dial tone but cannot make a call Check the level of call barring set for the extension The controller may be set to the wrong signalling method To change between TONE and PULSE dialling see page 39 m ral v gt Zz S gt i a m have forgotten my system password Switch off the mains power and remove the back up battery from the controller The system password will reset to 0000 After starting the Airway software I get the message The port is already in use or no Airway Data Socket can be found Switch off the Data socket and unplug it from your computer Wait a second and then plug back in and switch it back on 109 HELP AND ADVICE 110 I cannot connect to my Internet Service Provider Check that your data socket controller and modem are all switched on Check that the Data Socket is registered to the controller Start the Airway software right click on the Airway icon in the system bar at the bottom left of your desktop and select
56. position Press firmly and evenly down on the card to ensure that it is properly seated in the slot Replace the battery and controller cover Reconnect the power cable 17 SETTING UP The ISDN card must be installed in the Controller before you can connect an ISDN line Plug one end of the ISDN line cord into the ISDN socket on the Controller Plug the other end of the ISDN line cord into your ISDN wall socket ISDN Socket To ISDN wall socket Setting up the Handset The Airway Handset User Guide contains full details on using the handset This guide tells you how to set up your system with a handset Note The screen on your handset may look slightly different from the illustrations in this manual depending on how many lines and option cards you have Important The handset that comes with your starter pack is already registered to the Controller see page 25 for details on how to register additional handsets 18 Installing and charging the handset battery Qe Install the rechargeable battery pack in the handset 2 Connect the charger to the mains power Plug the mains cable into the charger n m i z 9 uv Place the handset into the charger and plug into the mains power When switched ON the green charging light comes on 19 SETTING UP 20 3 Charge the handset battery for at least 12 hours Your handset is supplied with NiMH batteries To help them last as lon
57. rter Pack Data Socket mains Serial Cable power adaptor J Airway Data Socket Airway CD ROM You may also need your original Windows 95 98 or NT disks PC System Requirements e Pentium processor with 16MB RAM e Microsoft Windows 95 98 or NT operating system e A world wide web browser e g Microsoft Internet Explorer or Netscape Navigator e 10MB of free disk space e CD ROM drive e A free serial port If you are unsure of your PC s specification or compatibility please refer to your PC manual or equipment supplier Installation instructions Windows 95 or 98 turn to page 62 Windows NT turn to page 66 ia fe z v Cc m a 61 Installing a Data Socket with Windows 95 and 98 WARNING Before loading the Airway CD ensure that the Data socket is not connected to your computer or the mains power supply Install the Airway Software Windows 95 and 98 uses Plug and Play technology to detect when new hardware is installed The Data Socket will be installed by loading the Airway CD connecting the data socket to your PC and restarting the system With older versions of Windows 95 you will be asked to upgrade Dial Up Networking version 1 3 Insert the Airway CD into the CD ROM drive of your PC Windows should autorun the installation software COMPUTER If the software does not start after a few seconds the autorun feature has been turned off on your system Double click on
58. s not require access to the internet Coe O i Click the Register with controller hyperlink to display the data socket registration screen ie i Use a handset to put the Controller into Registration Mode see Turning Registration Mode On page 25 Enter the System password or access code on the registration screen original setting 888 Click Register Registration happens automatically and can take up to 30 seconds Wait for the Airway software to disconnect and reconnect to the Controller to complete the process If the Airway software does not disconnect automatically click on the Airway icon and disconnect reconnect manually Starting the Airway Network Once the Data socket is registered with the Controller you can use your PC on your Airway network To start the Airway software Select the Start menu then Programs then Airway and then the Airway program Or a e zZ v S 4 m a Click on the shortcut on your desktop Airway Connecting to device The Airway icon will now be displayed in the system bar at the bottom right of your desktop aa 1304 You can use all of the Microsoft Windows network functionality to share files printers and other resources 77 COMPUTER 78 To disconnect from the Airway Network Right click on the Airway icon in the system bar to display the Airway menu Click on Disconnect Controller Data Socket B 1304
59. s now necessary after pressing Finish in the next dialog box Install Airway Data Socket as a modem Use Control Panel Modems to Add new modem For more information Please refer to your Airway Data Socket manual in the section for instaling the software onto Windows NT 4 Install the data socket on your PC When the screen below appears Connect the Airway Data Socket to your PC and the mains power supply Click OK FL Ensure that your Controler and Data Socket are tumed on and connect your Data Socket to the computer ia e z vu Cc m a Restart your PC for the changes to take effect by Removing the CD and Clicking Finish Airway Data Socket software installation complete Remove the setup disk before pressing Finish 69 COMPUTER When your PC has restarted Click on Start Select Settings and Control Panel Double click the Modem icon on the Control Panel window If no other modems have been installed you will see the Install New Modem window as shown below If there are other modems then click Add Install New Modem E Windows NT will now try to detect your modem Before continuing you id 1 Ifthe modem is attached to your computer make sure it is tumed on 2 Quit any programs that may be using the modem Click Next when you are ready to continue Ensure that Don t detect my modem is ticked and click Next gt to continue In th
60. seni Computed running Windows 95 Cancel Select the Configuration tab to check settings of installed components Click on TCP IP and click the Properties button Select the Bindings tab and ensure that File and printer sharing for Microsoft Networks is ticked Click OK The TCP IP Properties screen is displayed TCP IP Properties 12 x DNS Configuration Gateway WINS Configuration IP Address Bindings Advanced neBos Click the network components that will communicate using this protocol To improve your computer s speed click only the components that need to use this protocol Right Click on the words File and printer sharing for Microsoft Networks to highlight them Now select Properties z m 0 ke A z 9 File and printer sharing for Microsoft Networks Prope KJ Eg Advanced Click the setting you want to change on the left and then select its new value on the right Property Value Enabled x LM Announce Oo ce 97 NETWORKING Set at least one PC in your workgroup as Browse Master This is the computer that controls the File and Print Sharing features You can set one or all of your PCs connected to Airway as the Browse Master Select Enabled from the Value list Click OK Network 21x Configuration Identification Access Control The following network components are installed E Client for Microsoft Networks i Dial Up Adapter
61. sferred call will go unanswered before it rings the extension back Enter the times you want Click Store Changes Display confirms the settings have been saved Click OK System Directory You can enter change and delete telephone numbers in the Airway system directory This is a directory of up to 200 numbers which is held in the Controller and which can be accessed by all handsets Select Services The Select Services directory allows you to access the services by name from a handset You can change or delete any of the entries Note that you may need to subscribe to the appropriate services from your network provider in order to use them Click the appropriate button to delete or change the setting ia fe z v Cc m za Date and Time You can change the date and time stored in the Controller Note If you subscribe to BT s Caller Display service the time and date are automatically updated whenever a new call is received Internet Connection This page is used to set up your account data for your Internet Service Providers ISPs see page 80 To add a new ISP Click Add New Service Provider Enter the name for this connection to an ISP 87 COMPUTER 88 Click on Store new name Enter the details of your ISP Minimum requirement is the phone number your user name and service password If you do not know the rest you will still be connected although some functions may be
62. socket To telephone wall sockets 4 line controller Line 4 Line 3 Line 2 Line 1 socket socket socket socket Line 1 y Line 2 To telephone wall sockets Install the back up battery Remove the Controller cover Insert the 9V battery n m i z 9 v Replace the cover In the event of a mains power failure the back up battery keeps your Airway controller working for around 30 minutes 15 SETTING UP 16 Battery low warning When the back up battery needs to be replaced all handsets in the network display a Controller Low Battery warning GAS Connect the power cable When the power is switched on the green lights on the line sockets will flash briefly then stay on if there is a telephone line connected to the socket 5 To install an Airway ISDN card or Airway Answering Machine Card This section only applies if you have purchased the Airway ISDN or Answering Machine card Unplug the controller from the power Remove the controller cover and take out the back up battery Remove the card from its electrostatic bag and insert it into an empty expansion slot on the Controller The label should face the edge of the Controller with the sockets Place the card carefully into the slot at an angle n m z 9 v Pull upright Slot into position Pull gently on the card until it is sitting in an upright
63. sockets on the Airway controller and to three separate extension telephones each with a REN of 1 then the total REN 4 Generally Airway may be connected to switchboards which support tone and pulse signalling and timed break recall In the event of any difficulties please contact your switchboard service provider If the power fails In the event of a mains power failure the back up battery keeps your Airway working for around 30 minutes After this time you will not be able to make or receive telephone calls until the mains power is restored Approval This product is designed for connection to analogue and ISDN2 2e public telephone networks and to analogue and Basic Rate ISDN private switches in the United Kingdom Please contact your equipment supplier if it is desired to use the equipment on another network The equipment has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance 9 m z m D gt m zZ nm e D 5 a e z 107 HELP AND ADVICE 108 Help and advice Emergency calls The emergency serv
64. ss to select Scroll down to Controller Press to select ER ER i ii Boat Boat 0000 Enter the system password Original password 8888 Press to confirm Scroll down to Fes Mode Or Controller Password Reg Mode On Support Call Reset Config b a El a a Press to select You now have 90 seconds to register the new handset At the phone fax machine connected to the Airway phone socket Dial C9 0000 Enter the system password Original password S888 Hang up the phone or wait for the fax machine to hang up automatically The light on the Phone Socket will stop flashing once the Socket is registered to the Controller The Phone Socket is now ready to use The first phone socket installed will be assigned the extension number 50 the second will be 51 and so on All Airway handsets registered to the Controller will now display the Phone Socket and its extension number under Internal on the Main Menu n m z 9 v Note To make an internal call dial the 2 digit extension number you want to call To make an external call dial 9 followed by the telephone number you want to call 29 CONFIGURING 30 Configuring your system You can set up your Airway system to work in the way that you prefer Handsets and phone sockets can be given the names of their users Extensions can be set to ring out and receive calls only on specified phone lines and indiv
65. ssion DISCLAIMER AND LIMITED WARRANTY EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT THE PROGRAM S AND DOCUMENTATION ARE SUPPLIED TO YOU WITHOUT WARRANTY OF ANY KIND BT AND ITS SUPPLIERS DO NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF USE OF THE PROGRAM S OR DOCUMENTATION BT AND ITS SUPPLIERS MAKE NO WARRANTIES EXPRESS OR IMPLIED AS TO THE SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OF THE PROGRAM S IN NO EVENT WILL BT OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING ANY LOST PROFITS OR LOST SAVINGS EVEN IF A BT REPRESENTATIVE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY BT warrants to its original Licensee that the CD on which the Program s are recorded are free from defects in materials and workmanship under normal use and service for a period of 90 days from the date of delivery as evidenced by the receipt BT s entire liability and your only remedy under this warranty is at BT s option either return of the purchase price or replacement of the CD which is returned to BT postage paid with a copy of the receipt This limited warranty does not apply to CDs which fail as a result of accident misapplication or abuse not the fault of BT If BT replaces CDs BT will warrant them for the rest of the original warranty period or 30 days whichever is the longer uu Vv zZ uu 8 Lu ce
66. t for the cursor to move to the next space Press three times to enter O Press twice to enter H Press twice to enter N Press when the name is correct Special characters Once to insert a dash Twice to insert a period Three times to insert a space To go back a space To set specific lines for incoming and outgoing calls at an extension Eg ii pt By default extensions are set to make and receive calls on all lines Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller un un an nn un nn s nn ii ii iT iT iT iT Oo iT feat Boat foal font boat font co ta 4 Press to select Enter the system password Original password Press to confirm Press to select Hetuork Press to select Extensions Press to select Configure Scroll down to the extension number you want Press to select Scroll down to Lines out or Ring in Press to select Scroll down to the line you want A tick appears beside the line when it is selected Press to deselect it and the tick disappears Press again and the tick reappears Lines Out 4 y v v E To return to previous screens 33 a fo zZ m a 2 z a CONFIGURING Call Barring You can prevent an extension from being able to make certain types of call by selecting one of the pre set options Call Barring options Yes means the call can be made Internal calls
67. ter Browser a a RPC Configuration E Server E workstation Description Enables users to work offsite as though connected directly to a network Carca 72 Double Click on Remote Access Service Port Device Type Continue Cancel Help Click on Add The Add RAS Device dialog will be displayed RAS Capable Devices COM1 HWN Data Socket Install Modem Install X25 Pad If there is already an entry for the COM port to which the Airway Data Socket is attached remove it by highlighting the entry and clicking Remove ia fe z v Cc m a From the list of RAS Capable Devices select Data Socket and click OK Remote Access Setup Pott Device Add Bemove Configure Clone In the Remote Access Setup window click Continue and then Close Windows NT will display a number of messages regarding Binding Configuration Storing and Review To complete installation of the Data Socket remove the Airway CD and restart your PC You are now ready to register the Data Socket go to Registering the Data Socket with your Controller page 75 73 COMPUTER Uninstalling the Airway Software The uninstall process for all versions of Windows is very similar To uninstall the Airway software Turn off your PC Unplug the Data Socket from the serial port on your computer Restart your PC From the desktop Double click on the My Computer icon Double click on Dial
68. to confirm BASE MOT FOUND or FULL If you receive this message check the following e Is the Controller plugged into the mains power properly e Did you enter the password correctly The original password is HBG e Are you within range of the Controller The maximum range is 300 metres outdoors and 50 metres indoors e Have you already registered the full 16 handsets and sockets to the Controller Each Airway handset may be registered with up to 10 different controllers but can only be connected to one controller at a time The Airway handset User Guide describes how to set a handset to a new controller Registering Airway phone sockets to the controller To register an Airway phone socket your phone or fax machine must have and buttons Airway phone sockets are available separately Connect the telephone connection adaptor to the Airway phone socket n m i l z 9 v Plug the line cord from the telephone fax machine you are going to use for registration into the socket on the telephone connection adaptor 27 SETTING UP 28 Connect the power cable into the power socket on the Airway phone socket and switch on the power Register the socket to the Controller To register the socket to the Controller From an already registered handset put the Controller into registration mode From an already registered handset Press to display the main menu Scroll down to Settings Pre
69. u want to change Eg Eg Eg iT iT iT beet fea Press to select 51 ISDN no no un un th th Th it boat feat foal boat 52 Press to select Edit Edit the number Press to confirm To delete an MSN Eg Eg ii ii foal foot 0000 Press to display the main menu Scroll down to Settings Press to select Scroll down to Controller Press to select Enter the system password Original password SHE Press to confirm Scroll down to ISIH Press to select Scroll down to Hrs Press to select Scroll down to the H you want to delete Press to select Scroll down to Delete Press to delete Setting up the Airway Answering Machine Note Your Airway Controller must have an Airway Answering Machine card installed see pages 16 17 before you can use the features in this section The Airway Answering Machine card plugs into an expansion slot on the Airway Controller Messages can be played back through any Airway handset or remotely through a TouchTone telephone The Airway handset User Guide and the Airway Answering Machine User Guide contain instructions on how to playback messages This guide describes how to configure the Answer Machine in your controller In order to switch on the answer machine or change any settings you will need the System Password Features include e Up to 20 minutes record announcement time e Answering of all incoming lines connected to the Controller
70. up networking Delete the Airway Networking icon From the desktop Right click on the My Computer icon and select properties Click on the Device Manager tab Double click on Modem Click on Airway Data Socket to select it Click Remove Now open the control panel by clicking My Computer on the desktop or by clicking Start then Settings then Control Panel Double click on the Add Remove Programs icon Click on Airway Data Socket Click on Add Remove Confirm the uninstall by clicking Yes The software has now been removed Registering a Data Socket with your Controller Once the Data Socket is registered with the Airway Controller you can use your PC to make changes to the configuration of your Airway system WARNING If your Data Socket came as part of a Starter pack including a Controller then it is pre registered to that Controller To register a Data Socket with your Controller Open the Airway software Select the Start menu then Programs then Airway and then the Airway program Or Click on the shortcut on your desktop ia oO z v m a Airway Connecting to device When the software is running the Airway icon is displayed in the system bar at the bottom right of your desktop Right click on this icon to display the menu da 13 04 75 COMPUTER 76 Click on Data Socket Windows displays The Data Socket web page This is provided by the Airway Controller and doe
71. utput per channel 8 Voice Coding c eccereerereen el 32 kbit s Maximum Airway data Q network bandwidth ccseeceees 242 kbit s 12 channels S Data Socket interface 0ecc0ee V 24 Serial port maximum 115 kbit s 3 Recommended maximum A number of data sockets 066 4 Maximum number of registrations to controller 16 Internet access protocol 04 RFC 1661 Basic PPP definition Authentication cceeeeeeeeeeeeees RFC 1994 CHAP and PAP Up to 300 metres outdoors uninterrupted line of sight Up to 50 metres in buildings Power supply ssseceseseeseceeeee tm 230 V 50 Hz AC adaptor Operating time handset Standby up to 90 hours with fully charged battery lalktime up to 10 hours Mains Fail battery backup 9V PP3 Mains fail Support ceeeeeeeeee 30 Minutes from full charge battery 111 u z Q lt 3 x U rt fam n al q 2 z T U lu FE 112 Permitted ambient conditions for operation maximum 06 Permitted storage temperature Signalling method 0eeeeee Signal key function ceeeeeeee Dimensions L x W xH PC System requirements 6 0 C to 55 C 15 to 90 rel humidity 10 C to 60 C DTMF and PULSE Timed Break Recall Controller 212mm x 124mm x 56mm Handset 170mm x 52mm x 33 mm C
72. with an Internal call feature Press the Internal call button often shown as INT Select the line you want by dialling the 2 digit line number as shown below You should hear the dial tone Dial the number you require as normal 103 T gt z o 72 m n HANDSETS 104 fF 4 line system 2 line system 01 Line 1 Line 2 Line 3 Line 4 ISDN1 if fitted ISDN2 if fitted To make an internal call For handsets equipped with an Internal call feature it should be possible to make internal calls Press the Internal call button often shown as INT Dial the 2 digit number of the extension you wish to ring General information Cleaning Simply clean your product with a damp not wet cloth or an antistatic wipe Never use household polish as this may damage the product Never use a dry cloth as this may cause static shock Service Within the 1 year guarantee period If you experience a problem with your Airway product you should contact the Airway Helpline on 0845 602 1790 Calls are charged at local rates An extended Helpline scheme is available which extends the Helpline service beyond the initial 12 month period Please contact the Airway Helpline on 0845 602 1790 for details 9 m z m D gt m zZ nm e D 5 a e z Outside the 1 year guarantee period If your Airway product needs repair after the warranty period has ended the repair must meet t

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