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1. INSTALL STANDS REMOVE STANDS REMOVE FEET CONNECTING THE DRIVE 8 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Connecting the Cables Connect the AC adapter cord to the DC power supply socket on the back of the drive Connect one end of the power cord to the AC adapter Connect the other end of the power cord to an electrical outlet Connect one end of the USB 2 0 cable to the USB 2 0 port on the back of the drive Connect the other end of the USB 2 0 cable to an available USB port on your computer iS i E i KENSINGTON SECURITY LOCK DC POWER BUTTONS CONNECTION SUPPLY SOCKET POWER SAFE USB 2 0 PORT USB 2 0 CABLE AC ADAPTER CORD MANUAL BACKUP TWO FOLDERS ICON AUTOMATIC BACKUP CLOCK ICON USB 2 0 CABLE TO USB 2 0 PORT ON COMPUTER Powering Up the Drive Press the Power button to turn on the drive Your operating system automatically detects the external USB drive The area surrounding the Power button illuminates blue and flashes to indicate drive activity A new hard drive icon appears in the My Computer window for PC users or on the desktop for Mac users Your drive is preformatted as a single FAT32 partition and is now ready to use 2 My Computer File Edit Yiew Favorites Tools Help hs gt A 4 ey gt a po Search E Folders Address 3 My Computer Files Stored on This Computer p P Shared Administrator s Documents Documents Hard Disk Drives PEENE a aa a m
2. Western 7 Digital WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Getting Started Thank you for purchasing the WD Dual option External USB Hard Drive Hi speed storage conveniently placed buttons and easy to use backup features make this external drive an ideal solution for that much needed additional storage and a perfect place to back up your valuable data music photos and movies This user manual provides step by step installation instructions and other important information regarding your WD product For the latest WD product information and news visit our Web site at www westerndigital com Kit Contents a WD Dual option External USB 2 0 Hard Drive 6 ft 1 8m USB 2 0 certified cable a Installation CD containing Dantz Retrospect Express backup software and detailed user manuals in portable document format PDF AC adapter and power cord Quick Install Guide a Two stands for vertical placement a Four feet for horizontal placement USB 2 0 host required for Hi Speed USB 2 0 performance USB 2 0 is highly recommended because of the significant reduction in file transfer time compared to USB 1 1 To determine whether or not your system supports USB 2 0 refer to your USB card documentation or contact your USB card manufacturer POWER CORD AC ADAPTER AC ADAPTER CORD ae at USB 2 0 CABLE V ee STANDS System Requirements Windows Macintosh a Available USB
3. one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product Your warranty will be void if your returned hard drive is shipped in anything other than the original packaging or WD approved materials To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will be free from defects in material and workmanship for a period of one 1 year and will conform to WD s specification therefor This limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external covers unless authorized to
4. Co NEW HARD DRIVE ICON My Documents Local Disk C GHOST D Backup E W USE 246 Shared Documents Control Panel Devices with Removable Storage Details G H My Computer D Q System Folder 314 Floppy WD_Install Ay Fi CONNECTING THE DRIVE 9 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Formatting the Drive Your WD Dual option drive is preformatted as a single FAT32 partition for compatibility with all Windows operating systems The FAT32 file system has a maximum file transfer of 4 GB For more information about file formats and overcoming file size limitations refer to your operating system manual or visit support wdc com click Knowledge Base and search for answer ID 1053 for Windows 2000 or answer ID 1021 for Windows XP Macintosh users see Macintosh on page 6 to reinitialize the drive to a Mac OS format WD Button Manager The WD Button Manager controls dual option backup functions The icon in the system tray typically located on the bottom right corner of your desktop is blue When the drive is powered off or disconnected the icon disappears If the drive has difficulty communicating with the backup software the icon becomes red WD BUTTON MANAGER ICON CONNECTING THE DRIVE 10 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Using the Backup Software This section contains instructions for both Windows and Macintosh users to set up your WD Dual optio
5. Retrospect Express will update the contents of the destination folder so that it is exactly the same as the source Files that no longer exist on the source will be deleted from the destination 9 Drive C C E Backup E amp WD_Install F l Drive G G l backupby j gt EMC dantz USING THE BACKUP SOFTWARE 12 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL 5 The last window summarizes the settings you specified in the Backup On Demand wizard To make any changes click Back otherwise click Finish to complete the setup and begin your first backup Each time you press the Manual Backup button Retrospect Express launches the wizard and backs up your files Western Digital backup by gt EMC dantz Western Digital Backup IM Setup Congratulations Your Western Digital drive is set up for backup Whenever you push the Backup On Demand button on your Western Digital hard drive Retrospect Express will back up your computer as follows i Drive to be backed up 23 Drive C C Files to be backed up Documents Destination for backup E3 Drive G G Click Back to change any of the settings you specified in this wizard Click Finish to save your settings exit the wizard and run the backup Changing Your Manual Backup Settings 1 Press the Manual Backup button 2 The wizard displays a summary of your existing choices and allows 10 seconds to either a
6. WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Appendix Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna a Increase the separation between the equipment and receiver a Connect the equipment into an outlet on a circuit different from that to which the receiver is connected a Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment The following booklet prepared by the Federal Communications Commission may be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is Stock No 004 000 00345 4 available from the US Government Printing Office Washington DC 20402 CSA Notice Le prent appareil num rique n met pas
7. backup settings disable Automatic Backup or enable an existing Automatic Backup that is currently disabled 1 Press the Automatic Backup button The Automatic Backup button LED immediately begins to flash indicating that a change is in progress 2 The wizard displays a summary of your existing choices and allows 10 seconds to either accept the settings or click Modify to launch the wizard and change your settings After you have changed your settings or the timer has expired the LED stops flashing and remains lit when Automatic Backups are enabled Restoring Files From a Backup Windows 1 Open the My Computer window and double click the hard drive icon of your backup 2 Open the Retrospect Backup folder and open the folder named Backup on your selected hard drive Select any files or folders and drag and drop the files where you want to restore them Note If you do not know the location of a file on your hard drive go to Start gt Search gt For Files or Folders to search Macintosh 1 Double click the hard drive icon of your backup 2 Open the Retrospect Backup folder and open the folder named Backup on your selected hard drive Select any files or folders and drag and drop the files where you want to restore them Note If you do not know the location of a file on your hard drive use Finder s Find File or Sherlock to search Additional Features of Retrospect Express Retrospect Express includes additional features
8. like to register Retrospect Express now Retrospect Express can automatically send your registration information to Dantz using the Internet or you can print your information for faxing or mailing Please register your new Retrospect software within 10 days of purchase Register Now Already Registered Register Later Proceed to Connecting the Drive on page 8 g pag SETTING UP 5 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Macintosh Important Macintosh users must reinitialize the WD drive to HFS Extended Format or other Mac OS drive format before using the installation CD Skip to Connecting the Drive on page 8 to connect the drive then follow the steps below to format and set up the drive Mac OS v9 2 2 l A Ai To format or reinitialize the drive select Control Panel gt Extensions Manager from the Apple menu Disable File Exchange from the extensions list by clearing the adjacent check box and click Restart After restarting a message appears prompting you to initialize the drive Enter a name select Mac OS Extended from the menu and click Initialize Click Continue to confirm drive initialization A hard drive icon with the name you assigned appears on the desktop after formatting is completed To re enable File Exchange select the check box in Extensions Manager and click Restart After restarting insert the installation CD into your CD ROM drive A Retrospect Express CD ic
9. port a Available USB port a Windows 98SE Me 2000 XP a Mac OS v9 2 2 or Mac OS X v10 2 8 Note For highest performance and reliability WD recommends that you install the latest service pack SP and updates GETTING STARTED 1 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Updating Your Operating System Windows Go to the Start menu and select Windows Update For more information regarding updating your system visit windowsupdate microsoft com Macintosh Go to the Apple menu and select Software Update For more information regarding updating your system visit apple com macosx Recording Your WD Product Information CAUTION Do not remove tear or damage the tape seal or any labels on the drive these actions will void the warranty In the following table write the serial number and model number of your new WD product found on the large label on the back panel Also write the purchase date and other notes such as your operating system and version This information is necessary for setup and technical support WD Product Serial Number WD Product Model Number WD Product Purchase Date system and Software Notes GETTING STARTED 2 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product The 30 day period commences on the date of your first telephone contac
10. terms in the license agreement SETTING UP 4 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL 4 Enter your User Name and click Next In the next window select the Recommended gt installation option and click Next Ta Retrospect 6 5 InstallShield Wizard Setup Type Choose the setup type that best suits your needs Please select a setup type Custom Choose which program features you want installed and where they will be installed Recommended for advanced users In the next window click Install to begin installation After installation is completed the following window is displayed Click Finish InstallShield Wizard Completed dantz The InstallShield Wizard has successfully installed Retrospect 6 5 Click Finish to exit the wizard Launch Retrospect Express from the Start menu Start gt Program Files gt Retrospect gt Retrospect 6 5 You may be prompted for a license code Since your WD product is already licensed this field is filled automatically Click OK Retrospect i Welcome to Retrospect Please enter your application license code or dick Purchase for information on obtaining one HCXT Q8WM G4ZQ VRLA In the next window you are prompted to register Retrospect Express Select Register Now to complete the registration information and click the option either to e mail or to print and fax the information Retrospect Express i Would you
11. that are not integrated into WD backup wizards To learn more about advanced features of Retrospect Express refer to the Retrospect Express Users Guide included on the installation CD Note This version of Dantz software does not support server applications To view documents insert the installation CD into your CD ROM drive The program autoruns and displays a setup menu Click the View option for the document you want to view USING THE BACKUP SOFTWARE 17 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Disconnecting the Drive Using Safe Shutdown CAUTION To prevent data loss be sure to close all active applications before shutting down the drive Safe Shutdown is a WD exclusive feature which ensures that all your data is safely transferred before shutting down the drive When the drive is idle or is not used for 10 minutes the drive spins down to save energy while keeping the case cool 1 Press the Power Safe Shutdown button once You may hear the drive power down and the power light turns off Note Pressing the Power Safe Shutdown button for 4 seconds forces the drive to shut down 2 The drive is now shut down properly and can be disconnected safely Using Manual Shutdown CAUTION To prevent data loss be sure to close all active applications before shutting down the drive Note If you used Safe Shutdown you need not follow the steps below however you may use these steps as an alternative m
12. M Setup j 8 The last window summarizes the settings you specified in the Automatic Backup wizard To make any changes click Back To start your first backup now select Start the backup now Click Finish to complete the setup The area surrounding the Automatic Backup button is illuminated blue indicating that backups are scheduled to occur automatically Western Digital Backup TM Setup Congratulations Your Western Digital drive is set up for automatic Western backup Digital Retrospect Express will automatically back up your computer as follows Drive to be backed up y Drive C C Files to be backed up Documents Destination for backup Sa wd G Schedule Every Sunday at 10 00 PM Click Back to change any of the settings you specified in this wizard Once you exit the wizard push the Automatic Backup button on your Western Digital drive to disable the schedule or to modify these settings and turn the schedule back on Click Finish to save your settings and exit the wizard E Start the backup now Ca Cink Important Both the source and destination drives must remain powered on not sleep mode for automatic backups to occur at their scheduled times If necessary modify the power management settings in your operating system USING THE BACKUP SOFTWARE 16 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Changing Your Automatic Backup Settings Follow these steps to edit your automatic
13. ccept the settings or click Modify to launch the wizard and change your settings USING THE BACKUP SOFTWARE 13 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Automatic Backup 1 Press the Automatic Backup button clock icon on the front of the drive to launch the initial setup wizard Click Next Western Digital Backup T Setup Welcome to the Western Digital Automatic Backup Wizard WD Wester This wizard helps you set up your Western Digital external hard drive to automatically Digi back up files and folders on your computer using a schedule Once the scheduled backup is set up your data will be backed up to your Western Digital hard drive automatically on the schedule you chose To setup your Western Digital drive click Next 2 Click the drive you want to back up This is the source drive that Retrospect Express backs up each time an automatic backup begins Click Next Western Digital Backup TM Setup Step 1 Which storage device do you want to back up Western i Digital Select the storage device to back up G33 Ghost D 33 Backup E amp WD_Install F G3 Drive G G backup by gt MC dantz 3 Windows and Mac OS 9 x users By default the software copies Documents Only which includes your contacts documents music and pictures This is the ideal choice for most users Make your choice and click Next Note To create a backup that includes restoration of your opera
14. de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B pr scrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Underwriters Laboratories Inc Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements File E101559 CE Compliance for Europe Verified to comply with EN55022 for RF Emissions and EN50082 1 for Generic Immunity as applicable APPENDIX 22 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Warranty Information This product contains no user serviceable parts Refer servicing only to authorized WD personnel or a WD approved service center Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support wdc com for information about how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e
15. disconnect the USB cable from your computer and the power cord from the electrical outlet Macintosh 1 Find the Removable Disk icon associated with the drive you want to disconnect and drag it to the Trash icon on your desktop 2 After the disk icon disappears from the desktop press the Power button once Now you can safely disconnect the USB cable from your computer and the power cord from the electrical outlet Uninstalling Retrospect Express 1 To uninstall the backup software go to Start gt Settings gt Control Panel 2 Double click the Add Remove Programs icon 3 Select Retrospect 6 5 and click Remove Note For more information regarding removing Retrospect Express software or other installation drivers associated with your external USB drive visit support wdc com Uninstalling WD Button Manager 1 To uninstall WD Button Manager right click the WD icon in the system tray typically located on the bottom right corner of the desktop 2 Select Uninstall Button Manager from the pop up menu and click OK WD BUTTON MANAGER ICON DISCONNECTING THE DRIVE 19 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Troubleshooting To search the WD technical support knowledge base and view a complete list of FAQs for your operating system visit our support Web site at support wdc com Frequently Asked Questions USB Information Q What is Hi Speed USB A Hi Speed USB is another name for USB 2 0 whic
16. do so by WD or an authorized service center accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have o
17. es of Retrospect Express setup screens In the next window click the button to accept the license agreement and follow the on screen instructions to complete the installation After installation is completed go to the Applications folder and launch Retrospect Express Retrospect Express prompts you to personalize your software copy Complete the fields for your name and organization accept the included license code and click OK The next window prompts you to register Retrospect Express Select Register Now to complete the registration information and click the option either to e mail or to print and fax the information Proceed to Using the Backup Software on page 11 SETTING UP 7 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Connecting the Drive CAUTION Do not drop or jolt the drive or attempt to open the drive and service it yourself these actions will void the warranty Note Stands and feet are provided for specific configurations and usage For a single external drive WD recommends using the stands for vertical placement with the Power button on top for easy accessibility For stacking multiple drives use the feet for horizontal placement Installing the Stands for Vertical Placement l 2 J 4 Power off the external hard drive and disconnect all its cables Align the edge of the stand onto the side of the drive adjacent to the back Press the other edge of the stand toward the drive until t
18. ess will update the contents of the destination folder so that it is exactly the same as the source Files that no longer exist on the source will be deleted from the destination 9 Drive C C E3 Ghost D E3 Backup E a WD_Install F Select the frequency of automatic backups and click Next Western Digital Backup T Setup e Digital Step 4 How often do you want to back up Every day Once a week gt EMC dantz Retrospect i i j i j j i i j i j i j i j j i j i i j j i i j i j j j i j j i i j cancel POOO USING THE BACKUP SOFTWARE 15 6 7 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL If you chose Every day specify the time for your automatic backups and click Next Step 5 When do you want your backups to start Westem select the time for your backups Digital Start time f 00 pm S gt EMC Aantsi GAF Western Digital Backup TM Setup canca l l l l i l l l l l If you chose Once a week select the day and specify the time for your automatic backups and click Next Step 5 When do you want your backups to start bint Select the day and time for your weekly backups Sunday Monday Tuesday Wednesday Thursday Friday Saturday Start time ET 00 PM gt Western Digital Backup T
19. estoration of your operating system and programs visit support wdc com click Knowledge Base and search for answer ID 1270 Western Digital Backup TM Setup Step 2 What files do you want to back up ier Select the type of files you would like to back up Documents only all files backup by EMC iag dantz Mac OS X users In the following window select the types of files to back up Make your choice and click Next lt 3 Western Digital Backup TM Setup Step 2 What files do you want to back up bir Select the type of files you would like to back up Users Folder and Preferences Back up files located in all users Home folders including documents files on the desktop music movies and pictures rr n Py J Music Movies Pictures Back up all users music movies and pictures A All files Back up all files on the selected drive backup by p EMC P dantz Retrospect Cancel lt Back E Next gt 4 Select the drive on which to store your backup files Click Next Note The destination drive cannot be the same drive selected as the source drive If you have multiple external drives connected the drive on which the button was pressed is the default destination Western Digital Backup T Setup j Step 3 Where do you want to save your backup boi Select the drive on which to store your backup NOTE When this backup executes
20. ethod for disconnecting the external drive After the drive is shut down the Safely Remove Hardware window no longer displays the drive Windows Me 2000 XP 1 Double click the Safely Remove Hardware icon in your system tray typically located on the bottom right corner of your desktop 2 Select USB Mass Storage Device from the list and click Stop The following window is displayed Select the drive to be disconnected and click OK SAFELY REMOVE HARDWARE ICON Contirm devices to be stopped Choose OF to continue Windows wil attempt to stop the folowing devices Atter the devices are stopped they may be removed sately ee USB Mass Storage Device pk a E eee O 1 200BB Extemnal USB Device Important If other USB devices such as a portable flash drive are connected to your computer there may be multiple listings for USB Mass Storage Device Be sure to select the correct device associated with your WD external USB hard drive 3 Click Close and press the Power button once Now you can safely disconnect the USB cable from your computer and the power cord from the electrical outlet DISCONNECTING THE DRIVE 18 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Windows 98SE 1 Right click the WD Button Manager icon in the system tray typically located on the bottom right corner of your desktop 2 Click the option to safely remove the drive from your system 3 Press the Power button once Now you can safely
21. h provides transfer rates up to 40 times faster than USB 1 1 Upgrading to USB 2 0 is highly recommended because of significant reduction in file transfer time versus USB 1 1 Q How do I determine whether or not my system supports USB 2 0 A Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 2 0 controller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information Q What happens when a USB 2 0 device is plugged into a USB 1 1 port or hub A USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps Q Can USB 1 1 cables be used with USB 2 0 devices A Although USB 1 1 cables work with USB 2 0 devices it is recommended that USB 2 0 certified cables be used with USB 2 0 peripherals and USB 2 0 PCI adapter cards TROUBLESHOOTING 20 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Frequently Asked Questions Installation Q A Q If your system has a USB 2 0 PCI adapter card be sure that its drivers are installed before Why does the drive not power up After connecting the power cord be sure to press the Power button The area surrounding the button illuminates blue and you may hear the drive spin and power up Why is the d
22. he stand snaps firmly into place Note Space the stands approximately 3 4 inches apart and approximately 2 3 inches from the edge of the drive for balance and stability Repeat this process for the other stand Removing the Stands 1 A 3 4 Power off the external hard drive and disconnect all its cables Place the drive upside down on a clean and steady surface Using both hands grasp the base of the stand and carefully bend the stand upward until the stand snaps away from the side of the drive Repeat this process for the other stand Installing the Feet for Horizontal Placement ped 4 pi Power off the external hard drive and disconnect all its cables Place the drive upside down on a clean and steady surface The back of the drive is keyed with a small crossbar at each corner within the ventilation slots for feet placement Align the notch of the foot to the crossbar and insert one end of the foot into the ventilation slot at a slight angle The feet are keyed to ensure proper insertion Press the foot into the groove until it snaps firmly into place Repeat this process for the three remaining feet Removing the Feet l 2 3 4 Power off the external hard drive and disconnect all its cables Place the drive upside down on a clean and steady surface Carefully dislodge the foot by firmly pushing it off the ventilation slot Repeat this process for the three remaining feet
23. n drive with Dantz Retrospect Express backup software Manual Backup Backup on Demand 1 Press the Manual Backup button two folders icon on the front of the drive to launch the initial setup wizard Click Next Western Digital Backup TM Setup Welcome to the Western Digital Backup On Demand Wizard Western This wizard helps you set up your Western Digital external hard drive to back up files gi and folders on your computer with the push of a button Once the backup is set up your files will be backed up every time you push the Backup On Demand button on your Western Digital drive To setup your Western Digital drive click Next backup by gt EMC dant 2 Click the drive you want to back up This is the source drive that Retrospect Express backs up each time you press the Manual Backup button Click Next Western Digital Backup TM Setup Step 1 Which storage device do you want to back up Western k KD Digital Select the storage device to back up amp 3 Ghost D 33 Backup E amp WD_Install F amp 3 Drive G G backup by gt EMC d ntz USING THE BACKUP SOFTWARE 11 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL 3 Windows and Mac OS 9 x users By default the software copies Documents Only which includes your contacts documents music and pictures This is the ideal choice for most users Make your choice and click Next Note To create a backup that includes r
24. nd click the erase button E wp volume results in a clean volume being created o Erasing an optical disc CD RW DVD RW etc will result in a blank optical disc No format is applied to an erased optical disc Volume Format Mac OS Extended rs Name A Install Mac OS 9 Drivers if this option is not selected this device cannot be used by a computer running Mac OS 9 This option does not affect Classic Frase Click the lock to prevent further changes Select Mac OS Extended from the Volume Format menu and enter a name for your drive in the field Click Erase to begin drive formatting A hard drive icon with the name you assigned appears on the desktop after formatting is completed Note To partition the drive into multiple volumes for use as both a bootable backup drive and also for general storage select the Partition tab from the Disk Utility program menu and follow the instructions to create two separate partitions Your newly formatted drive is now ready to use Insert the installation CD into your CD ROM drive Note For Mac OS X and later you may be required to provide your administrative password to install Retrospect Express and all necessary drivers for the USB drive A Retrospect Express CD icon appears on the desktop Double click the CD icon to open it and double click the Retrospect Express Installer icon to begin setup Note See Windows 98SE Me 2000 XP on page 4 for exampl
25. on appears on the desktop Double click the CD icon to open it and double click the Retrospect Express Installer icon to begin setup Note See Windows 98SE Me 2000 XP on page 4 for examples of Retrospect Express setup screens In the next window click the button to accept the license agreement and follow the on screen instructions to complete the installation After installation is completed go to the Applications folder and launch Retrospect Express Retrospect Express prompts you to personalize your software copy Complete the fields for your name and organization accept the included license code and click OK The next window prompts you to register Retrospect Express Select Register Now to complete the registration information and click the option either to e mail or to print and fax the information 10 Proceed to Using the Backup Software on page 11 SETTING UP 6 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Mac OS X v10 2 8 l To format or reinitialize the drive select Applications gt Utilities gt Disk Utility Select your new drive on the left panel and click the Erase tab on the right panel The following window is displayed Disk Utility i gt EDisk and 0 Volumes Selected information First Aid Erase Partition RAID 18 65 GBWDC 3 20GB IDE To erase a disk select a disk or volume select the appropriate format and name i 186 31 GB WDC and a
26. rive not recognized under My Computer or on the computer desktop connecting the WD external USB 2 0 hard drive The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures How do I partition and reformat the drive FAT32 partitions created by the utilities included in Windows 2000 XP have a maximum partition size of 32 GB To create partitions larger than 32 GB you must reformat the drive using NTFS See Formatting the Drive on page 10 Why is the data transfer rate slow Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information Note If an additional external hard drive is connected to the WD drive USB bandwidth is shared and may affect performance I accidentally uninstalled WD Button Manager How do I reinstall it Go to Start gt Run Type wdbtnmegr in the Open field and click OK to load WD Button Manager Ron eee pa ka 2 Type the name of a program Folder document or Internet resource and Windows will open it For you Cancel Browse TROUBLESHOOTING 21
27. rospect Express for WD EMC dantz Retrospect English i Install Retrospect Express for WD View WD Dual option Quick Install Guide View WD Dual option User Manual View Retrospect Express User s Guide View Retrospect Express Read Me File Install Adobe Acrobat Reader Quit Copyright 1989 2004 by Dantz Development Corporation 2 Retrospect Express Installer launches and displays the following window Click Next Welcome to the InstallShield Wizard for Retrospect 6 5 The InstallShield R Wizard will install Retrospect 6 5 on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Cotes acento 3 The license agreement window is displayed To proceed select I accept the terms in the license agreement and click Next License Agreement Please read the Following license agreement carefully d antz DANTZ DEVELOPMENT CORPORATION 8 amp SOFTWARE LICENSE AGREEMENT PLEASE READ THIS DOCUMENT THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE PROVIDED ALONG WITH THIS AGREEMENT THE SOFTWARE BY CLICKING I ACCEPT THE TERMS IN THE LICENSE AGREEMENT YOU AGREE TO THE TERMS IOF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT USE THE SOFTWARE AND PROMPTLY RETURN THE SOFTWARE IN ITS ORIGINAL PACKAGE TO THE PLACE 3 IWUENE FAT AP TATNEN Tur ecarrianr ran A WITT T NETIA OI do not accept the
28. t with WD technical support Register online at Attps www westerndigital com en products registration Handling Precautions CAUTION This product contains no user serviceable parts Refer servicing only to authorized WD personnel or a WD approved service center WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external hard drive Do not drop or jolt the drive a Do not move the drive during drive activity a Do not use the drive as a portable device a Do not open the product as this will void the warranty a To allow proper ventilation do not block air slots on the underside top or rear of the enclosure Do not stack any objects on top of the drive that may block ventilation To stack multiple external drives see Installing the Feet for Horizontal Placement on page 8 GETTING STARTED 3 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Setting Up The installation CD contains Retrospect Express backup software as well as important drivers for your WD Dual option External USB Hard Drive Carefully follow the appropriate procedure for your operating system Windows 98SE Me 2000 XP 1 Insert the installation CD into your CD ROM drive The program autoruns and displays a setup menu Select the option to Install Ret
29. ther rights which vary from state to state APPENDIX 23 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL WD Service and Support If you need additional information or help during installation or normal use of this product visit our product support Web site at support wdc com and choose from these topics a Warranty Services Obtain warranty information warranty status extended warranty product replacement RMA status and shipping and packaging information a Downloads Library Download installation software and drivers Technical Information Access product specifications technical tips and the online forum Knowledge Base Explore our expert knowledge base and Frequently Asked Questions Service Partners Find available WD approved service and support in your region Contact Support Contact a support representative by e mail a Rebates Check the status of rebate submissions Localized Support Display service and support information in various languages When contacting WD for support have your WD product serial number system hardware and system software versions available support wdc com www westerndigital com 800 ASK 4WDC North America 949 672 7199 Spanish 800 6008 6008 Asia Pacific 31 20 4467651 EMEA Western Digital 20511 Lake Forest Drive Lake Forest California 92630 U S A APPENDIX 24
30. ting system and programs visit support wdc com click Knowledge Base and search for answer ID 1270 Western Digital Backup TM Setup Step 2 What files do you want to back up Western Select the type of files you would like to back up Digital Documents only All files USING THE BACKUP SOFTWARE 14 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Mac OS X users Select the types of files to back up in the following window Make your choice and click Next G J Western Digital Backup TM Setup Step 2 What files do you want to back up bit Select the type of files you would like to back up Users Folder and Preferences Back up files located in all users Home folders including documents files on the desktop music movies and pictures b r J Music Movies Pictures Back up all users music movies and pictures O All files Back up all files on the selected drive backup by ig ome dantz Retrospect Select the drive on which to store your backup files Click Next Note The destination drive cannot be the same drive selected as the source drive If you have multiple external drives connected the drive on which the button was pressed is the default destination Western Digital Backup T Setup Step 3 Where do you want to save your backup boi Select the drive on which to store your backup NOTE When this backup executes Retrospect Expr

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