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COMM-WATCH II USER MANUAL
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1. 3 4 5 Error Rate TESTING The BER Testing feature allows real time monitoring of bit errors for pre defined test patterns both on the NETWORK circuit and SITE circuit To use this feature select BER Testing from the Applications menu on the Menu Bar The following window will appear aa Bit Error Rate Testing Network BERT Pattern BERT Pattern Pattern Sync Pattern Sync BIT Errors i BIT Errors In Sync Seconds E 2n In Sync Seconds Reset Reset Close Use the BERT Pattern drop down list to select desired test pattern for the NETWORK and SITE circuits Select the AUTO test pattern if you would like the COMM WATCH II to automatically detect which test pattern is present on the circuit Once the COMM WATCH II unit has reliably detected the selected test pattern the Pattern Sync indicator will change from grey to green If there are any BIT Errors the Pattern Sync light will flash Test pattern errors will only increment the BIT Errors count if the Pattern Sync indicator is green The In Sync Seconds count displays the number of cumulative seconds for which there is synchronization with the circuit test pattern Pattern Sync indicator is green The Reset button resets the BIT Error and In Sync Seconds counts to zero Bit error rate testing is performed continuously while the COMM WATCH II unit is powered regardless of remote connection status Therefore the Bit Error Rate Testi
2. 4 Select the desired D channel data filtering from the Filters options If you wish to capture B channel audio to the external flash drive or AUDIO OUT jack you must select the Layer 3 Only option in conjunction with either the Calling Number or Called Number filters 5 If capturing to the COMM WATCH II external flash drive 44 select the Capture to Flash option 6 Press the Capture button to begin capturing Capturing will continue regardless of remote connection with the COMM WATCH 7 Monitor the capture progress by viewing the Capture Memory Statistics at the bottom of the window 8 When finished press the Stop button NOTE B channel audio is captured to the external flash drive and made available at the AUDIO OUT jack beginning with CONNECT D channel frames and ending with DISCONNECT frames This behavior continues for any number of CONNECT and DISCONNECT frame sequences during a single capture session To view the captured frame data from the most recent capture session select the View button this button will only be available if D channel frames were successfully captured The following window will appear Selecting a frame in the Condensed list will provide both interpreted and raw data in the Expanded view for the selected frame 45 aA Primary Rate ISDN D Channel View Condensed NETWORK RR SITE RR SITE DISCONNECT NETWORK RNR NETWORK RELEASE SITE RNR Expanded
3. 35 5 Local Login Local Password pee OK Enter correct password into Local Password text field Click the OK button If an incorrect password was entered a window will appear stating Login failed invalid Local Password Password restricted features are now enabled To change the local password or to setup the password options 1 25 Follow the steps to allow local access to password restricted features outlined above Select the Setup Security Local Password Setup menu option from the Menu Bar to open the Local Password Setup window Local Password Setup Change Password Disable Local Password Protection Enable Auto Login on this PC Select Change Password Disable Local Password Protection or Enable Auto Login on this PC as desired Click OK to implement the selected changes If Change Password was selected you will be prompted to enter the new local password NOTE If the local password is forgotten please contact Electrodata Inc for help see the end of this document 36 3 3 4 2 REMOTE SECURITY To change the Remote access password 1 Establish local connection with a COMM WATCH II unit from the CommWatch II software 2 Select the Setup Security Remote Access Password menu option from the Menu Bar to open the Remote Access Password window Remote Access Password Remote Password protects from unauthorized informa
4. 4 Select Captured Signaling Results from the Print drop down list 5 Click OK 6 If printing to a file select a path and filename and then click OK During signaling capture Primary Rate D Channel 24 30 CH Signaling and Channel Scan will be unavailable from Applications menu 3 4 6 CHANNEL SCAN The Channel Scan feature allows audio monitoring in response to an off hook condition on one of the circuit channels Upon detection of an off hook condition the audio for that channel is made available at the AUDIO OUT jack on the rear panel of the COMM WATCH II If the Relay Output Mode 15 set for Control NO in Setup Miscellaneous the CONTACT OUTPUT terminals on the COMM WATCH II will also active close in response to detection of an off hook condition To use the Channel Scan feature select Channel Scan from the Applications menu This will display a window similar to the one shown below 29 23 Channel Scan x Dwell Time Continuous Channel 1011 12 1314 15 16 17 18 19 20 21 22 23 24 123458789 OOO0O0O00000000000O000000000 D Scan Close Selecting the Scan button will initiate a sequential scan of the channels for off hook conditions Each channel number within the Channel frame has an associated indicator which is grey when inactive and red when active During a scan operation successive channel numbers are activated When an off hook condition is detected on an active channel the scanning oper
5. 6 Install an appropriate SIM card into the secondary interface module as shown below 7 Slide the COMM WATCH II cover towards the rear of the COMM WATCH II until it engages with the rear panel 8 Re install the front panel onto the COMM WATCH 13 ensuring that indicator lights are properly positioned 9 Firmly re insert the screws into the front panel 10 Re attach all external connections To use the CDMA cellular option ensure that appropriate antenna is installed in the jack labeled SECONDARY WIRELESS on the rear panel of the COMM WATCH II Before using the CDMA modem for the first time it must be activated activation procedures vary depending on service provider See Appendices D and E for details on activation with Sprint and Verizon respectively If another service provider is used please contact Electrodata for further instruction To use the CDMA cellular option a subscription to a cellular service is necessary For full functionality the service must support text messaging and data transfer When subscribing for cellular service you must know the electronic serial number ESN of the CDMA modem in the COMM WATCH II To determine this number the COMM WATCH II cover must be removed as depicted for the SIM card installation above The ESN is printed on the CDMA modem label below the barcodes To use the Bluetooth option no additional hardware setup needs to be performed T
6. Site A Address 4315709291 Notes COMM WATCH II installed here on 4 18 2008 Available Sites Cell Site B Site Selection dial one of listed sites just highlight it and click Dial This will bring up a window indicating the status of the dialing process as shown below Once connected the window will disappear and the remote access software features will become available The Time Remaining indicator shows the number of seconds remaining before a connection timeout occurs A Dial im Dialing 4316703231 Time Remaining 57 To dial a number for a site that is not listed click on Manual In the window that appears enter the Address telephone number of the COMM WATCH II and then click OK 72 3 Dial Connect Sequence TM Address 4316709291 Ok Selecting Hangup from the Communications menu will disconnect remote connection between the PC and COMM WATCH II Initialize Modem will send specified initialization string Options Modem Modem Initialization see section 3 3 2 to the selected PC COM port usually a PC MODEM The function of the Connect option on the Communications menu will change based on the selection of the Connect Using Electrodata Server option in the Communication Settings window Options Serial Port see section 3 2 1 If the Connect Using Electrodata S
7. Available Sites list highlight the desired site and then click the Delete button To establish connection with an existing site highlight the desired site from the Available Sites list and click the Connect button To establish remote connection with a COMM WATCH II without creating a new site select the Manual button You will be prompted for the Address of the COMM WATCH II Enter this number in the format described above and then click OK When connecting to a COMM WATCH II the following window will appear Once connection is established the window will disappear and remote access software features will become available The Time Remaining counter displays the seconds remaining before a connection timeout will occur Connect 1 lt a Connecting to 4316709291 cingularme com Time Remaining 58 74 3 12 EXAMPLES This section contains some examples describing how to use the COMM WATCH unit to perform some helpful functions 3 12 1 GENERAL ISOLATION OF CIRCUIT FAILURES Suppose it is desired to isolate the location of a 1 El or 11 circuit failure or source of circuit data corruption Let s also suppose that the COMM WATCH II was installed between an NIU and a CSU say between a cellular tower and a landline T1 In such a setup a COMM WATCH II remote monitor would be installed at the cellular tower site The Network Interface Unit NIU would be connected to COMM WATCH NETWORK jack u
8. COMM WATCH II has good cellular network reception Type the following instructions After the first instruction the COMM WATCH II should respond with OK After the second instruction the COMM WATCH II should respond with WOAP Preparing Data Services OK AT WIOTA 4 enter AT WIOTA 1 lt enter gt 11 After some time less than five minutes the COMM WATCH II will respond with three statements WOAR Please Retry followed by two WROM statements These statements indicate that the modem has been successfully activated 12 Close the terminal window and then remove power from the COMM WATCH II Re apply power to the COMM WATCH II An example terminal session is shown below 91 Comm Watch Terminal AT WSPC 1 473153 OK AT WMDN 2162413617 OK AT WCHT 1 OK WIND 264 WROM 6 AT WSPC 1 473153 OK AT WIMI 316002162413617 OK AT WCMT 1 OK WIND 64 WROM 0 AT WIOTA 4 OK AT WIOTA 1 WORP Preparing Data Services WORR Please Retry WROM z 1 WROH 8 un 92 APPENDIX VERIZON CDMA MODEM ACTIVATION Before establishing remote cellular connection with a COMM WATCH having the CDMA cellular SECONDARY interface option the CDMA modem must be activated Activation only needs to be performed once Before beginning the activation procedure you must obtain one numbers specific to the Verizon wireless data account 1 10 digit telephone number MDN The following activation
9. FRAME 1 SRC From Network DATE TIME 81 23 88 09 19 27 00 L2 Sapi 6 Tei 6 C R 1 RR H r 3 P F 1 L2HEX 82 61 81 87 To print a hardcopy of the captured data or to save the captured data to file click the Print button From the Print list select either PRI ISDN Condensed or PRI ISDN Expanded for the summary capture data or complete capture data respectively To print a hardcopy click the Select button to select the desired printer and then click OK To print the captured data to file select the Print To File option and then click OK 46 Printer Front_office HP LaserJet 1200 Series PRI ISDN Condensed lv Print To File OK Cancel To view D channel frames and listen to B channel audio that was captured to the external flash drive on the COMM WATCH II unit 1 Insert the flash drive into the PC running the CommWatch II software You cannot access the flash drive data remotely 2 Select File Open on the Menu Bar Set the file selection filter option to CW II Primary Rate Data Files as shown below 47 5 Name Date modified CWA_0001 DAT Rate Data Files CW Il Captured Signaling Data Files CW Saved Results File name vv IL Pnmany Bate LI 3 Navigate to the flash drive root directory and select the CWA xxxx DAT file of interest and press the Open button 4 The following window will appear The media bar at the bottom of the window will allow play back of B chan
10. PRIMARY jack and PC running CommWatch II software Open the Communication Settings window Options Serial Port on the Menu Bar and select the COM Port corresponding to the USB connection After clicking OK connection with the COMM WATCH should be established displaying the Remote Access screen Under Setup Miscellaneous select the appropriate circuit settings as described in section 3 3 1 The Relay Output Mode should be set to the Control NO option Select OK to confirm the configuration Now select Setup Events Miscellaneous and select the External Alarm In Enable option If desired select a corresponding Notification for that event For the final setup step select Applications Primary Rate D Channel from the Menu Bar As described in section 3 4 1 set the appropriate D channel Time Slot according to the circuit configuration and set the D channel filtering as desired To enable B channel audio on the AUDIO OUT jack the Layer 3 Only option must be selected in conjunction with either the Called Number or Calling Number filters If the Called Number filter is used the AUDIO OUT jack will output B channel audio once a layer 3 CONNECT frame is detected with the specified Called Number If the Calling Number filter is used B channel audio is made available upon detection of a layer 3 CONNECT frame from the called party in response to a SETUP frame from the number specified in the Calling Number filter The c
11. Periods History 15 minutes 12 45 01 21 08 Network Po I Bipolar Violations Line 0 01 2170 BPV Errored Seconds Line 0 n1 5 d Severely Errored Seconds Line 0 21 al 01721708 Frame Errors Path it 01721708 Errored Seconds Path 0 Severely Errored Seconds Path 0 Unavailable Seconds Path 898 898 Excess Zero Seconds 0 Clock Slips 32 005 5tatus Signal Loss Signal Loss Frame Loss Frame Loss Power failure Partial period You are able to choose the time period from the list on the left and view the statistics for that period on the right An in the first column indicates which periods have one or more errors or alarms present 61 3 7 If you would like to see a graphical representation of results go to Graph on the Menu Bar and select the time period you would like to view Choose between Last 24 Hours and Last 7 Days and the following screen will appear EEE Graph 24 Hour History u Select Result to Plot Bipolar Violations Line BPV Errored Seconds Line Severely Errored Seconds Line Unavailable Seconds Line Errors Path Errored Seconds Path Severely Errored Seconds Path Unavailable Seconds Path Excess Zero Seconds Clock Slips eser Choose which statistic you would like to see plotted and click on Plot The software will generate a graph of tha
12. extracting installation utility to install the PC software Follow the on screen instructions to complete the installation Connect the COMM WATCH II PRIMARY interface to the PC using a USB cable 81 8 OnCall program and verify that your COMM WATCH II model is on the displayed list of applicable products 9 Select the appropriate Com Port and BIT RATE or Remote Server Address and Port and then click Continue as shown below PC OnCall v4 7 LX PC Settings Auxiliary Port Settings SELECT COM PORT INTERFACE DCE BIT RATE BPS 19200 BITS CHARACTER 8 CONNECT CABLE FROM THIS PARITY NONE PORT TO UNITS AUXILIARY STOP BITS PORT Hemote Server Com Port Address 192 168 001 120 4 Port 1 01 Continue Cancel tketrodata inc 10 The updated firmware will be downloaded to the COMM WATCH II if the existing firmware is an older version 62 4 2 WARRANTY The COMM WATCH II is guaranteed to be free of defects material and workmanship for a period of one year from the date of shipment to the original purchaser During the warranty period Electrodata Inc will at its option either repair or replace your COMM WATCH if it proves to be defective due to material or workmanship Electrodata will pay domestic commercial transportation costs on equipment being returned for warranty service when a RETURN MATERIAL AUTHORIZATION RMA number has been obta
13. instructions contain square brackets example type data indicating that the instruction requires user specific data The brackets should not be included when typing the instruction The lt enter gt portion of an instruction should be interpreted as an Enter key press Instructions are not case sensitive If at any point in the procedure the COMM WATCH II response is not as stated simply close the terminal window cycle power to the COMM WATCH II and then repeat the procedure To activate the COMA modem 1 Establish remote connection through the COMM WATCH II PRIMARY interface 2 Select Communications Terminal Active to bring up the terminal window 3 Press the escape key to bring up the prompt gt 4 Carefully type DCNT lt enter gt You will not see the characters that you type 5 Carefully type ATE enter COMM WATCH II will respond with OK You will not see the characters that you type for this instruction but you should see them for the next three instructions 6 Type the following instructions After each instruction the COMM WATCH II should respond with OK AT WSPC 1 000000 lt enter gt AT WMDN2 10 digit telephone number MDN lt enter gt AT WCMT 1 lt enter gt 7 The COMM WATCH will respond with four statements two WIND statements one WERI statement and one WROM statement in approximately 10 seconds After the three 93 statements carefully type ATE enter The COMM WATCH I
14. or Bluetooth communication with the COMM WATCH II will begin automatically Otherwise the site connection must be performed as explained in section 3 10 To access the Communication Settings window at any time use the Options Serial Port menu selection from CommWatch Menu Bar When connected either through the COMM WATCH II primary or secondary interface and all of the communication settings under Options Serial Port are correct the COMM WATCH II screen should look similar to the following Comm Watch Remote T1 Monitor and Alarm File Options Communications View History Graph Setup Application Flash Drive Help Bar Current 15 minutes 11 30 01 21 08 1 ALTI Site wrrwonr d EI Bipolar Violations Line ILLI ALERT BPY Enored Seconds Line Severely Enored Seconds Line Unavailable Seconda Error Path Enored Seconds Path Severely Errored Seconds Path ea os o edo Site A C Electrodala Comm Watch Unavailable Seconds Path Excerz ero Seconds Clock 5 Line Code Framing Format Status All All Bass ESF Clear Events Clear Results Partial period Captured Events Date Time Helwok Sie 01 21 08 11 32 03 Event Hemor Cleared 2 11 32 11 All Results Cleared 11 32 15 Results Cleaned 11 32 25 Line 15 minute Unavailable Seconds 97 45 05 _ All Results Clear
15. or CRC with ESF framing errored seconds It is set up in the same way as the Thresholds Line tab 33 Setup Site Events Led Alarms Thresholds Line Thresholds Path Notification One hour Severely Errored Seconds 15 minute Errored Seconds 0 Not Available 15 minute Severely Errored Seconds 5 None v 15 minute Unavailable Seconds 5 Noe e ne hour Errored Seconds 10 10 ne hour Unavailable Seconds 0 Call One and Relay Out Call Two and Relay Out Both Calls and Relay Out Cancel NOTE The COMM WATCH II will not perform operations in response to an event while remote connection is established with the COMM WATCH II 3 3 4 SECURITY When using the CommWatch II software to connect to a COMM WATCH II device a distinction is made between Local access using the PRIMARY jack and Remote access using the SECONDARY jack All remote access attempts require a valid password to establish connection with the COMM WATCH II Local access of the COMM WATCH II can be configured to have an optional password to restrict privileges When local password protection is enabled the correct password is required to allow modification of the following COMM WATCH II features although these features may still be viewed without the password Miscellaneous events setup Network events setup Site events setup Call operation se
16. use When finished select the OK button to assign the settings to the COMM WATCH II 3 3 5 2 WI FI SETTINGS If the Wi Fi Ethernet option is installed as the secondary interface in the COMM WATCH II WIFI Settings on the Setup menu will display the following screen 39 3 WIFI Ethernet Settings mm MAC Address 00 19 D1 1F 5E 33 Use Electrodata Server Network Name SSID Electrodata Network Key Obtain IP address Automatically Use the following IP Address IP address 192 168 001 180 Subnet Mask 255 255 255 000 Default gateway 192 168 001 001 IP Port Number Cancel Select the Use Electrodata Server option if it is desired to establish remote connection with the COMM WATCH II through the Electrodata server This option must be selected prior to establishing remote connection through the Electrodata server Enter the appropriate wireless Network Name SSID to which the COMM WATCH should connect and the Network Key with which it should connect Configure COMM WATCH II IP settings either automatically by selecting Obtain an IP address Automatically or manually by selecting Use the following IP Address If configuring manually enter the appropriate IP address Subnet Mask and Default gateway for the COMM WATCH Finally enter the IP Port Number that the COMM WATCH should use The COMM WATCH II MAC Address is provided for conve
17. will continue while the COMM WATCH II remains powered regardless of remote connection with the unit Click the Close button to close this window To view captured data 1 Remove the external USB flash drive from the COMM WATCH II and insert in the user computer 32 2 Select File the Menu Bar of the CommWatch II software to display the open dialog window as shown below PA Open OU gt come gt Computer gt Removable Disk J serch Organize ma Views New Folder Date modified Size CWB 0001 DAT CWB 0002 DAT CWB 0003 DAT CWB_0004 DAT inog a ee File name 3 Select CW II Captured Signaling Data Files from the filter menu and then select the desired capture file from the navigation pane When finished click the Open button A window will appear displaying the signaling capture data as shown below 53 Site Electrodata Comm Watch Channel Number 04 i gt Network 5 28 2008 AM ABCD The Site name of the COMM WATCH II on which the signaling data was captured is displayed at the top of the window The signaling data for the selected Channel Number is shown in the list box below To view other channel signaling data simply use the Channel Number selection box or the up and down arrow buttons Each signaling event has a timestamp shown on the left and the value of the ABCD signaling bits for both the NETWORK and SITE circuit
18. 01 f ol s 271 03 ol ws af 271 04 wl wf 22 281 ual wile wl 227 f oily nf 231 zaf of v zaf oof 12 wif 241 12 wif 241 oo Select All Clear All Select All Clear All Elapsed Time 00 00 03 Capture Captured Signal Events 2 Close The Network Channel Enable frame and Site Channel Enable frame contain check boxes that allow selection of the recorded signaling bits on the NETWORK and SITE circuits respectively Selecting a particular check box will allow recording of the signaling bits for that channel If unselected the signaling bits for that channel will not be recorded Use the Select All or Clear All buttons to select or clear all of the check boxes for either the Network or Site connections To begin capturing select the Capture button This button subsequently becomes a Stop button that can be used to end the capture session The signaling bits are recorded when capturing is started when any change in the signaling bits occurs and when the capturing is stopped The quantity of these capturing events is displayed in the Captured Signal Events field If recording is not currently in progress this field displays the number of recording events for the previous capture session Similarly the Elapsed Time field displays the duration of the capture session When not capturing this field displays the duration of the previous capture session Once started capturing
19. 12 39 52 01 21 08 Default OK Enter a Site Name to uniquely identify the COMM WATCH II that you are setting up This is especially important if you are supporting more than one COMM WATCH II Then choose the correct Framing Mode and the corresponding Line Code and Framing Format Selecting Auto for the Framing Format option will allow the COMM WATCH II to automatically detect and select the appropriate framing style for the 24 connected circuit The available options for Line Code and Framing Format will change based on the selection for Framing Mode The Relay Output can be configured for Alarm operation in response to an event or for Control operation in response to specific ISDN D Channel Layer 3 frames When in Alarm mode CONTACT OUTPUT is normally closed and becomes open in response to any programmable event see section 3 3 3 When in Control mode CONTACT OUTPUT is normally open and becomes closed in response to a particular calling number or called number seen when capturing D Channel data Selecting the Alarm option allows CONTACT OUTPUT latching to be Enabled or Disabled After being triggered by an event latching maintains CONTACT OUTPUT in the activated open circuit state until the COMM WATCH II events are cleared or until COMM WATCH II power is reset If latching is Disabled CONTACT OUTPUT is only opened for one second and then it is returned to the closed state Check to be sure that t
20. 4 Carefully type DCNT enter You will not see the characters that you type 5 Carefully type ATEI enter The COMM WATCH II will respond with OK You will not see the characters that you type for this instruction but you should see them for the next three instructions 6 Type the following instructions After each instruction the COMM W ATCH II should respond with OK AT WSPC 1 6 digit service programming code enter AT WMDN2 10 digit telephone number MDN lt enter gt AT WCMT 1 lt enter gt 90 7 The COMM WATCH II will respond with three statements two WIND statements and one WROM statement in approximately 10 seconds After the three statements carefully type ATE enter The COMM WATCH II will respond with OK You will not see the characters that you type for this instruction but you should see them for the next three instructions 8 Type the following instructions After each instruction the COMM W ATCH II should respond with OK AT WSPC 1 6 digit service programming code enter AT WIMI 31000 10 digit modem identification number MSID lt enter gt AT WCMT 1 lt enter gt 9 The COMM WATCH II will respond with three statements two WIND statements and one WROM statement in approximately 10 seconds After the three statements carefully type ATEI lt enter gt You will not see the characters that you type for this instruction but you should see them for the next two instructions 10 Ensure that the
21. 61 0000 1111 ha The Channel Number drop down list and up down arrows allow selection of the single DSO on which the signaling bits will be captured The information displayed within the Captured Signaling frame relates to the currently active signaling capture or the previously captured data The Channel Number displayed within the Captured Signaling frame is the DSO from which the signaling data was captured The Elapsed Time indicates the time duration of the signaling capture session in HH MM SS format The Captured Events is the number of signaling bit changes recorded by the COMM WATCH II The list box within the Captured Signaling frame displays the captured signaling bit values currently in the COMM WATCH memory Network and Site signaling bit values are recorded and time stamped when the COMM WATCH detects a change in the signaling bits on either the Network or Site circuits These captured signaling events are displayed in the list box within the Captured Signaling frame To capture signaling bit changes 1 Select the desired DSO from the Channel Number 56 drop down list by using adjacent arrow buttons Only the signaling bits on this channel will be captured Click the Capture button which becomes a Stop button and monitor the capture results from the Captured Signaling frame This capture process will continue as long as the COMM WATCH II remains powered regardless of remote connection Click the Stop butto
22. C side communications Its contents will change based on the Options Serial Port Com Port selection outlined in section 3 2 1 If the said Local Com Port is set to one of the available PC COM ports the Communications menu will have the following options Terminal Active will bring up an active terminal screen Dial Hangup Initialize Modem and Scan Daisy Chain If Local Com Port is set to TCP IP the Communications menu will have the following options Terminal Active Connect Disconnect and Scan Daisy Chain Terminal Active is used for manually communicating with equipment on the communications link between the PC and the COMM WATCH II unit ie logging on to networks entering password etc The Scan Daisy Chain option is applicable if the remote COMM WATCH is in a daisy chain configuration with other COMM WATCH II units Selecting this option will synchronize the CommWatch II software with any changes that have been made to the daisy chain configuration If you choose Dial a screen similar to the following will appear To 71 enter sites for dial up click on New enter site Name and Address COMM WATCH II telephone number no dashes and any Notes you would like to associate with that site Then click on Add and you will return to the screen shown below To remove a site from the list of Available Sites highlight that site and click on Delete New Manual Delete Dial Name
23. COMM WATCH II MODEL CW 2 USER MANUAL December 13 2010 Electrodata Inc TABLE OF CONTENTS 1 INFRODUCTION NNI US 1 1 1 GENERAL DESCRIPTION tu use 1 1 2 EECEIVINGVUNPAGRINCE 2 1 3 atu LI OE ME S LDAP er eae 2 1 4 ACCESSORIES etse ben neta sh oleae va adem enone 3 1 5 SPECIFICATION ton eat See aad ES 4 1 6 INDICATORS ol te aa 7 1 7 ADDITIONAL INFORMATION TECHNICAL 51 5 8 2 INSTALEA TION Mp 10 2 1 INSTALLING THE COMM WATCH 10 22 INSTALLING COMM WATCH II SOFTWARE eene 16 3 OPERATION THE COMM WATCH II SOFTWARE eene 18 3 1 SEE TEE LUE 18 3 2 OPTIONS soci eaa eset em ML EU dM LI ME 21 3 2 1 COMMUNICATION SETTINGS tte EXE e Eh Se e eese 22 3 2 2 M Uu C e 23 3 3 SETUP ne 24 3 3 1 MISCELLANEOUS Ce eae ee ee ee 24 3 3 2 CALTOPER A TION itti tet e tt eti RN IO Eo EE ANS 25 3 3 3 EVENES ree fot ERAI LORE ROUSE CIR S PS 29 3 3 4 SECURITY MT PY 34 3 3 5 SECONDARY INTERFACE 38 3 4 ARPLICATIONS SS tA ue Mb AN LM MU 43 3 4 1 PRIMARY RATE D CHANNEL 1 eere ener enne nnn
24. DMA MODEM ACTIVATION APPENDIX F GLOSSARY Windows is copyright of Microsoft Corp All other trademarks are the property of Electrodata Inc 2010 Electrodata Inc ii 1 INTRODUCTION 1 1 GENERAL DESCRIPTION COMM WATCH II is a comprehensive remote monitor and alarm instrument for tele communications COMM WATCH II acts as a sentinel for faults and errors on El or J1 circuits Reliable and vigilant it monitors both the receive NETWORK and transmit SITE sides of the circuit It reports failures or alarm conditions and performance measurements to off site locations COMM WATCH II also provides channel related information for PRI and conventional signaling as well as an extensive capture capability The remote user 15 able to determine whether the failure is network generated or is caused by on site equipment FEATURES Supports multiple technologies for wireless and wired alarm failure communication including cellular e Stores circuit data in three sets of registers 15 minute windows for 24 hours 1 hour windows for 7 days and continuously until reset Date and time stamps up to 200 definable events Supports primary and secondary alarm communication links Provides contact closure for external alarm systems Senses external contact closure for event triggering Windows compatible software Variable alarm thresholds Multiple units interconnect to monitor sites with more than one critical circuit e High imp
25. E amber When solid indicates that connection has been established between the CommWatch II software and the COMM WATCH unit When occasionally flashing indicates that the COMM WATCH II unit is configured to use the remote server e DATA amber Not used e ACTIVE ted rear Indicates that communication 1s occurring with the external flash drive DO NOT REMOVE FLASH DRIVE WHEN LIT 1 7 ADDITIONAL INFORMATION TECHNICAL ASSISTANCE If you need additional information or technical assistance please contact us by Phone 216 663 3333 or 800 441 6336 8 a m to 5 p m EST e Fax 216 663 0507 e E mail service electrodata com Please remember to fill out and return the WARRANTY REGISTRATION CARD included with this manual This will put you on our mailing list to receive technical information about new features and software updates for the COMM WATCH II NIU Smart Jack COMM WATCH II PRIMARY SECONDARY NETWORK SITE ok Cee 9 POWER 4 E REMOTE MONITOR Audio Electrodata 100 240V ac Receiver PS 6 Power 50 60Hz Supply Receptacle COMM WATCH IT SECONDARY CONNECTION OPTIONS ONLY ONE OPTION CAN BE INSTALLED 4 1 Fi RJ 45 thernet pi i Bluetooth Cellular MODEM INTERNAL TO RJ 11 COMM gt U W WATCH II pe OR GSM CDMA Ethernet V NV Network Bluetooth REMOTE MONITOR i VU COMM WATCH II Installa
26. ERNET 01 Firmware 325045 Revision AD Help About COMM WATCH II displays the software version of CommWatch II software currently running remote connection is established with COMM WATCH II the Model Serial Number Secondary Interface Option Firmware number and firmware Revision are displayed for that COMM WATCH II unit Comm Watch II Support es Electradata lac 23020 Miles Road Bedford Heights Ohio 44128 5400 800 441 6336 216 663 3333 216 663 0507 support 2electrodata com http www electrodata com Close Help Support provides Electrodata contact information for your convenience 3 10 RESULTS 67 All of information regarding results and setup of the WATCH unit can either be saved to a file or printed directly from CommWatch II software There are two methods of obtaining results from the COMM WATCH II Remote access via the CommWatch II software Once remote access 15 established with a COMM WATCH II unit the results and setup information may be obtained by selecting File Print The following screen will appear a Print c Printer Microsoft XPS Document Writer Nell Select Print Comm Watch Il Setups Print To File OK Cancel If the information is to be printed click the Select button to select a printer and adjust the settings If the information is to be saved to a file select the Print To File
27. I will respond with OK You will not see the characters that you type for this instruction but you should see them for the next instruction 6 Type the following instruction to which the COMM WATCH II should respond OK ATD 22899 lt enter gt 9 After some time less than five minutes the COMM WATCH II will respond with eleven statements if successful W ORG 22899 WCNT 3 WOT1 Programming in Progress W OTS SPL unlocked W OTP PRL Download OK WOTM MDM Download OK WOTC Commit Successful W OT2 Programming Successful WEND 25 WERI 64 1 0 0 0 2 Verizon Wireless WROM 1 It is important that the Programming Successful be present however the remaining data may vary slightly 10 Close the terminal window and then remove power from the COMM WATCH II Re apply power to the COMM WATCH II An example terminal session is shown below 94 2 Comm Watch Terminal AT WMDN 21663 66546 OK Ste 6 AT WCHMT 1 OK WIND 264 WERI 65 1 8 0 0 2 Verizon Wireless VROH 1 OK Ste 8 WORG 22899 WCHT 3 WOT1 Programming in Progress WOTS SPL unlocked WOTP PRL Download WOTM MDM Download OK Step 9 WOTC Commit Successful W0T2 Programming Successfult 25 VERI 65 1 8 0 8 2 Uerizon Wireless WROH 1 in 95 Alarm Call Operation Event PRIMARY Results SECONDARY Threshold APPENDIX F GLOSSARY Abnor
28. Operation AC Operation PHYSICAL Size Weight Operating Temperature Storage Temperature Humidity Rack Mount T1 El or J1 Recovered from received data AMI B8ZS Auto 1 amp J1 HBD3 E1 SF ESF Auto T1 amp J1 FAS FAS CRC 4 MFAS MFAS CRC 4 Auto E1 RJ 48 female Greater than 1000 ohms DSX 6 dB to DSX 36 dB 12Vdc 500 mA 1 15Vac 60 Hz optional adapter 7 5 Lx5 5 Wx I 5 H 1 5 Ibs 20 C to 60 30 C to 80 10 to 9090 noncondensing 3 units per 1 75 panel optional 1 6 INDICATORS There are seven indicator lights on the front panel of the COMM WATCH II and one indicator on the rear panel When lit these indicators have the following meaning POWER amber Indicates that 12VDC power is applied to the COMM WATCH II and the secondary interface is initialized When flashing indicates that power is applied and the secondary interface 1s initializing SIGNAL green 2x When solid indicates that a T1 El or J1 signal has been detected and that frame synchronization has been established When flashing indicates that a signal has been detected but no frame synchronization is present one indicator for the NETWORK circuit and one indicator for the SITE circuit e ALERT red 2x Indicates that line errors path errors or alarms have been recorded by the COMM WATCH II one indicator for the NETWORK circuit and one indicator for the SITE circuit e REMOT
29. Threshold Line One hr Threshold Clock Slip 15 min Threshold Clock Slip One hr Threshold Signal Loss Detected Signal Loss Cleared Frame Loss Detected Frame Loss Cleared Yellow Alarm Detected Yellow Alarm Cleared Blue Alarm Detected Blue Alarm Cleared B8ZS Code Detected CSU Loop Up Detected CSU Loop Down Detected NIU Loop Up Detected NIU Loop Down Detected External Alarm In Detected External Alarm In Cleared Event Memory Full Dummy Data Loaded Event Memory Cleared Page Network Timeout Page Rejected Test Message Sent E Mail Message Sent E Mail Message Operation Failed Flash Drive Write Failure Alarm Notification Sent Cannot Initialize Phone Cannot Connect to Server Cannot Initialize WiFi Cannot Connect to AP Cannot Initialize Ethernet Unidentified Event APPENDIX DATA OVERVIEW Storage dem Value 15 Minute COMM WATCH 999 999 to NETWORK SITE II Non Volatile 96 result sets 999 999 Statistics EN COMM WATCH 168 result sets 999 999 to Statistics Il Non Volatile 999 999 Continuous NETWORK SITE COMM WATCH i result eat 999 999 to Statistics Il Non Volatile 999 999 COMM WATCH See Captured Events Il Non Volatile 200 events Appendix A COMM WAT CH II plos ee AL Entire setup stored Site Name Everything in Setup II Non Volatile P e n characters CommWatch II eves n PC Non Volatile Entire setup stored 32726 Options menu MODEM 32 characters PC Volatile All options stored bes 2 Gr
30. WATCH II to an Ethernet hub using a straight through cable or directly to a PC using a crossover cable use Wi Fi Ethernet ensure that the appropriate antenna 15 installed in the jack labeled SECONDARY WIRELESS on the 10 rear panel of the COMM WATCH II To use the GSM cellular option ensure that the appropriate antenna is installed in the jack labeled SECONDARY WIRELESS on the rear panel of the COMM WATCH II To use the GSM cellular option a subscription to a cellular service is necessary For full functionality the service must support text messaging and data transfer In addition a SIM Subscriber Identity Module card must be installed into COMM WATCH secondary interface module To do this follow these steps NOTE Preventative electrostatic discharge measures must be taken when handling the COMM WATCH while disassembled 1 Remove all external connections from the COMM WATCH II 2 Remove the two screws from the front panel of the COMM WATCH II as shown below REMOTE MONITOR amp ALARM COMM WATCH DATA SCICWS 3 Remove the front panel from the COMM WATCH II as shown below 11 4 Slide the COMM WATCH II cover towards front end of the COMM WATCH II as shown below 5 Locate the secondary interface module and its SIM card slot 12 Secondary Interface Module oe SIM card slot Insert card in this direction
31. ailable Seconds Excess Zero Seconds Frame Errors CRC 6 Errors amp CRC 4 Errors E1 Errored Seconds Severely Errored Seconds Unavailable seconds QRSS 63 127 511 2047 2E15 1 2E20 1 2E23 1 DALY 18 O s Alt 1 0 3 in 24 2 in 8 1 7 CSU or NIU detected but no loop back provided Yellow Alarm T1 amp J1 Blue Alarm AIS Signal Loss Frame Loss BSZS Detect T1 amp J1 Remote EI Dist MF Setup Frames Calling Party Number Called Part Number Capture on all channels Capture to External Drive and Analog Output 4 DATA STORAGE All Measurements Defined Events External Drive ALARM AND CONTROL Primary Interface Secondary Interface Software Alarm Link DISPLAY Red LEDs Green LEDs Amber LEDs 15 minute bins for last 24 hours 1 hour bins for last 7 days Since last reset Maximum of 200 total date and time stamped USB Flash Drive USB Type B local control RJ 45 Ethernet option 01 WiFi Ethernet option 02 Bluetooth option 03 Cellular GSM option 04 Cellular CDMA option 05 RJ 11 Modem option 06 Windows XP amp Windows Vista compatible Primary and secondary Network ALERT Site ALERT Network SIGNAL Site SIGNAL Power REMOTE active DATA present External Drive active rear Standard Clock Source Line Code Framing INPUT Connector Impedance Level Range POWER DC
32. and Thresholds Path A Setup Site Events z i Thresholds Path Notification Signal Loss Frame Loss Yellow Alarm Blue Alarm 825 Detect Call One and Relay Out Call Two and Relay Out Both Calls and Relay 0 Under Alarms you select the alarm conditions you want captured Choose among Signal Loss Frame Loss Yellow Alarm Blue Alarm and B8ZS Detect When you select each of these you are then able to choose a path of Notification None Call One Call Two Both Calls Relay Out Call One and Relay Out Call Two and Relay Out Both 32 Calls and Relay Out The next tab is the Thresholds Line tab This tab allows the user to define thresholds for line error events such as bipolar violation seconds Here you set the thresholds of errors for each event that you want recorded Once you enter the number of errors per time period you can choose a Notification path Setup Site Events Thresholds Line Thresholds Path Notification 15 minute Errored Seconds Not Available 15 minute Severely Errored Seconds 15 minute Unavailable Seconds 15 minute Excess Zero Seconds e ne hour Errored Seconds One hour Severely Errored Seconds One hour Unavailable Seconds Call One and Relay Out Call Two and Relay Out ne hour Excess Zero Seconds 441414 e Next is the Thresholds Path tab This tab allows the user to define thresholds for path errors such as framing
33. aphing Options CommWatch II Software Printing PC Volatile All options stored N Options COMM WATCH 410 000 frames internal D Channel Capture Il Non Volatile pm Data OR External Flash drive bytes 60 Flash Drive frames external v COMM WATCH Flash drive bytes 8000 m Sapte I External Flash captured audio be udio Drive Iseconds imitations BER BER Testing Setup Setup BER Testing Setup i ve Entire setup stored COMM WATCH blades amp Es results 999 999 to ae aud 999 999 COMM WATCH Flash drive bytes 30 Signaling Capture i iod of signal bit changes T Single Channel COMM WATCH 13 056 signaling bit Signaling Capture Il Non Volatile changes Limitations 88 APPENDIX COMM WATCH Il COMMUNICATION PRIMARY Remote Access Text Email SECONDARY USB SECONDARY Message e Interface Option Remote Remote Access 79 Alarm Server Response Access Response 01 mE WiFi Ethernet Bluetooth Option 04 GSM Cellular Option 05 5 6 Catia Teje Option 06 mmwomo X x x 1 Both remote computer and COMM WATCH II must be on the same local network 2 Only possible if Use Electrodata Server is specified in the Setup Ethernet Settings or Setup WIFI Settings options 3 The COMM WATCH II must have bi directional communication with external Internet IP addresses 4 The COMM WATCH II must have outbound com
34. ation halts and the active channel audio is made available at the AUDIO OUT jack This channel will remain the active channel for duration of the selected Dwell Time or until the Skip button is selected Either of these events will result in a return to scanning operation The Primary Rate D Channel 24 30 CH Capture Signaling and Single CH Capture Signaling are unavailable during a scan operation To stop a scan operation select the Stop button The Dwell Time drop down list allows selection of the time duration for which a scan operation halts on a channel with an off hook condition If Continuous is selected a scan operation will halt on a channel with an off hook condition indefinitely Once a scan operation is started it will continue until the Stop button is selected or until power is removed from the COMM WATCH II regardless of remote connection NOTE Off hook Signaling bit A 1 On hook Signaling bit A 0 60 3 5 VIEW To select the set of results to be shown in the upper right section of the Remote Access screen go to View on the Menu Bar You have a choice of viewing the statistics from the Current 15 minutes the Current Hour or the Running Total 3 6 HISTORY If you would like to see statistics for periods prior to the current 15 minute or hour period go to History on the Menu Bar Choose either Last 24 Hours or Last 7 Days and you will see a screen similar to the following n 24 Hour History me Available
35. ccording to the Call Operation setup 80 4 4 1 MAINTENANCE SOFTWARE AND FIRMWARE UPGRADES Note Programs must be installed and run with PC administrator privileges As software upgrades and firmware updates become available you will be able to download them to your PC from our internet site at http www electrodata com or you can obtain new discs from Electrodata To upgrade the COMM WATCH II PC software 1 2 Use an internet browser to navigate to Electrodata homepage at www electrodata com Select the Software Updates button to navigate to the Downloads page www electrodata com download htm Locate the section titled Latest COMM WATCH Windows Software Select the Download option for the appropriate version of the COMM W ATCH II unit and save the installation file to disk When finished downloading run the self extracting installation utility to install the PC software Follow the on screen instructions to complete the installation To perform the PC OnCall update l 2 Use an internet browser to navigate to the Electrodata homepage at www electrodata com Select the Software Updates button to navigate to the Downloads page www electrodata com download htm Locate the section titled Latest Instrument Firmware Revisions Select the Download option for the appropriate version of the COMM WATCH II unit and save the installation file to disk When finished downloading run the self
36. ct Now the PC MODEM can be initialized and then used to dial the COMM WATCH II unit both accessible from the Communications menu on the Menu 75 Bar See section 3 10 for more details on using Site Selection window Once the connection has been established the Remote Access screen should appear like that shown in section 3 1 Now miscellaneous setup options should be adjusted from Setup Miscellaneous option on the Menu Bar see section 3 3 1 The basic software setup is complete To detect the location of a complete circuit failure no additional software setup is needed The following diagram illustrates the test configuration and labels those points which can be monitored Test Central 4 3 COMM WATCH Failure Isolation Configuration A loop up code should be sent from the remote location point 1 to the CSU at the cellular tower site This can be accomplished with a number of test sets available from Electrodata If the loop up code exists on the NETWORK transmit circuit point 2 the COMM WATCH will record the CSU loop up detected NETWORK event and it will appear in the remote access screen events log as shown below If the return loop up code is detected on the SITE transmit circuit point 3 a COMM WATCH II SITE event will be generated This can only occur if the loop up code continues to be transmitted after the CSU has been looped up The loop up code can be finally verified at t
37. ctrodata Inc Comm Vatch II Current 15 minute Results Site Cormm Watch II Lab Saved On 07 25 08 At 09 21 34 Printed On 07 25 08 09 30 55 Current 15 minutes 09 15 07 25 08 Power failure Partial period Network Bipolar Violations Line BPV Errored Seconds Line Severely Errored Seconds Line Unavailable Seconds Line CRC Errors Path Errored Seconds Path Severely Errored Seconds Path Unavailable Seconds Path Excess Zero Seconds Clock Slips Srarus Signal Loss Signal Loss Frame Loss Frame Loss This data may be subsequently saved to a file by selecting File Save As in the Notepad program or printed by selecting File Print in the Notepad program 70 Untitled Notepad x ini x File Edit Format View Help ta Inc Comm Watch II Current 15 minute Results Site Comm Watch II Lab Saved On O7 25 08 09 21 34 Printed On 07 25 08 At 09 30 55 09 15 07 25 08 lure Partial period Network a Bipolar Violations Line BPV Errored Seconds Line Severely Errored Seconds Line Unavailable Seconds Line CRC Errors Path Errored Seconds Path Severely Errored Seconds Path Unavailable Seconds Path Excess Zero Seconda Clock Slips Status Signal Loss Signal Lozz Frame Loss Frame Loss un oO oot o 311 COMMUNICATIONS Also on the Menu Bar is the Communications menu This menu contains controls for the P
38. e 43 3 4 2 24 CHANNEL SIGNALING s rose st ect Ber cree e Evers eet beo tU 49 3 4 3 BER bit Error Rate TESTING eden testi ice te E RR do oed i oet 50 3 4 4 MULTIPLE CHANNEL CAPTURE SIGNALING eee 51 3 4 5 SINGLE CHANNEL CAPTURE SIGNALING 93 3 4 6 iz hse SCAN m ns 59 3 5 VIEW uU MAPPER ot hex 61 3 6 HISTORY tton ttal eeu uite Aoi cand 61 3 7 GRAPH a r a di N 62 3 8 on eie deti esto ie he des 63 3 8 1 ELASH DRIVESPACE eL 63 3 8 2 EEMOTEDATAS Sem eui no ian MES 64 3 9 HELP 67 3 10 RESULTS bis ene Ret otis tesa dta adum ern 67 3 11 COMMUNICATIONS deeree en M 71 3 12 EXAMPLES eo E A 75 3 12 1 GENERAL ISOLATION OF CIRCUIT eene 75 3 12 2 ON SITE AUDIO RECORDING eee HR o edes ep Ete weeds 717 4 MAINTENANCE 81 4 1 SOFTWARE AND FIRMWARE UPGRADES 1 eren eene 81 4 2 WARRANTY 2n eric eee NM RPG dede ts e su M 83 4 3 ADDITIONAL INFORMATION TECHNICAL 5 5 84 5 COMM WATCH II TROUBLESHOOTING 85 APPENDIX A CAPTURED EVENT MESSAGES APPENDIX B DATA OVERVIEW APPENDIX C COMM WATCH II COMMUNICATION APPENDIX D SPRINT CDMA MODEM ACTIVATION APPENDIX E VERIZON C
39. e COMM WATCH II icon or by selecting the CommWatch II program from the Windows start menu default installation location Start Programs Electrodata If the method of remote communication with the COMM WATCH II has not been specified or if the specified method is not available the Communication Settings window will appear when the CommWatch II software is started A Comm Watch I Remote T1 Monitor and Alarm IComm Watch amp LinkDown Ta I 5 Bipolar Violations Line SIGNAL ALERT SIGNAL ALERT Errored Seconds Li rA Communication Settings STATUS POWER Local Com Port Mone Connect Using Electrodata Serve 1 d d d Pd d d O Direct Connect Line Code Framin Electradata Serer Clear Events Clea Network Date Time cones Select desired method of communication with COMM WATCH II using the Local Com Port drop down list in the Communication Settings window If you are unsure as to the correct COM port please reference the Device Manager in the System portion of the Windows Control Panel If TCP IP has been selected from the list the remaining connection options should be adjusted to accommodate your setup Use the table below to aid in determining how to adjust the communication settings 18 Remote Connection Method Communication Settings Wired Ethernet Wirele
40. ed _ The screen 15 divided into three sections The upper right section A displays the currently selected result period The current period Current 15 Minute Current Hour or Running Total may be selected from the View menu on the Menu Bar The bottom B shows events captured in the COMM WATCH II Each event is date and time stamped and identified as coming from either the Network or the Site The vertical bar at the left of the captured events is an events memory fuel gauge as the events memory in the COMM WATCH II becomes full the height of this bar will increase and its color will change from green to yellow to red The upper left C contains a simulation of the indicators on the COMM 20 WATCH II The site name framing format and line code are also shown This section contains buttons which enable you to clear all events or all results When you select either of these clear buttons a warning will appear asking if you are certain that you want to do this Once cleared the information cannot be recovered There is a software status indication between the Menu Bar and the front panel simulation which details the current action of the CommWatch II software In the case where remote connection is established to a daisy chain configuration the Site name in section C is displayed in a list box as shown below Selecting a particular COMM WATCH II unit from the Site list will cause
41. edance connections ensure that COMM WATCH II itself does not cause a network failure 1 2 RECEIVING UNPACKING The standard shipment of a COMM WATCH II includes the remote monitor and alarm unit and a CD ROM containing the CommWatch II Windows software and an electronic version of this manual 1 3 OPTIONS The following options are available when ordering the COMM WATCH II One and only one secondary interface option options through 6 must be selected when placing an order Wired Ethernet network connection RJ 45 Wi Fi Ethernet network connection s 04 Cellular communication GSM Cellular communication CDMA 06 MODEM for use with POTS 50 Accessory Kit case power supply USB cable dual bantam to RJ 48 RJ 48 to RJ 48 1 4 ACCESSORIES The following accessories may be purchased separately for the COMM WATCH II COMM WATCH IT ACESSORIES 140097 Rack Mount Adapter adapts one to three units 400020 PS 6 Power Supply 600055 RJ48 to RJ48 Patch Cord 600059 Dual Bantam to RJ 48 Patch Cord If you wish to order any of the accessories listed above please call Electrodata Inc 1 800 441 6336 or your local Electrodata representative 1 5 SPECIFICATIONS MEASUREMENTS Clock Slips Line Measurements Path Measurements Bit Error Rate Loop Code Detect Status D Channel Signaling Bits Audio Capture Bipolar Violations BPV BPV Errored Seconds Severely Errored Seconds Unav
42. edance input should be connected to the COMM WATCH II AUDIO OUT jack by using an appropriate 2 5mm male tip and sleeve mono adapter The use of the RELAY terminals to interface with external equipment is application specific and in certain cases may require customizing the external equipment For this example we will assume that the recording state of the audio recording equipment can be controlled by an open or closed contact In this case the COMM WATCH II CONTACT OUTPUT terminals may be used to control the audio recording equipment is imperative that RELAY terminal specifications be strictly observed section 1 5 under all applications For this example we will also assume that the audio recording equipment has an accessible signal which indicates that the recording storage is full This control signal may be connected to a contactor electromechanical relay which in turn is connected to the COMM WATCH II CONTACT INPUT terminals as shown in the figure below 78 COMM WATCH II External E Start Stop CONTACT Audio Control e OUTPUT Recording Equipment gt ze Ful Control Signal SENSE INPUT Contactor COMM WATCH On Site Audio Recording Setup Remote connection must be established with the COMM WATCH II through either the PRIMARY or SECONDARY interface to properly configure the COMM WATCH II for audio capture To perform on site configuration connect an appropriate USB cable between the COMM WATCH
43. erver option is not selected the Connect option on the Communications menu will attempt to establish remote connection with COMM WATCH at the specified Address and Port in the Communication Settings window If the Connect Using Electrodata Server option is selected selecting Communications Connect will bring up the Site Selection window as shown before To configure a new site connection select the New button Fill in a descriptive Name and any Notes that you wish to associate with that site Enter the appropriate Address of the COMM WATCH II unit as follows the destination COMM WATCH II has either of the Ethernet SECONDARY interface options installed then the Address should be the 5 digit serial number of the COMM WATCH II The serial number may be determined by selecting Help About Comm Watch II from the Menu Bar when remote connection is established df destination COMM WATCH II has either of the cellular SECONDARY interface options installed then the Address should be email address of the COMM WATCH II The email address 15 formed as shown the table below where phone number 15 the 10 digit phone number no dashes of the COMM W ATCH II 73 COMM WATCH II Phone Number Alltel US phone number message alltel com AT amp T phone number txt att net When finished entering the site information select the Add button to add the newly created site to the Available Sites list To remove a site from the
44. fied call reference value will be recorded The Called Number filter allows D channel capture filtering based on the specified called party number and the Calling filter allows D channel capture filtering based on the specified calling party number Selecting the Capture to Flash option will record D channel messages to the external USB flash drive If this option is used and either the Called Number or Calling filters are used the B channel data can be optionally recorded to the external USB flash drive When either the Called Number or Calling Number filters are used the B Channel audio 15 converted to an analog signal and made available through the AUDIO OUT jack on the rear panel of the COMM WATCH To begin capturing data press the Capture button Capturing will continue even if there 15 no remote connection but is halted and not resumed if the COMM WATCH II undergoes a power cycle Once pressed the Capture button becomes the Stop button and vice versa which can be used to stop capturing The captured data remain in the COMM WATCH II internal memory indefinitely or until it is overwritten by subsequent data capture To capture ISDN data 1 Establish connection with the COMM WATCH II unit using the CommWatch II software 2 Select Applications Primary Rate D Channel from the CommWatch II software Menu Bar 3 Set the Time Slot option to the DSO corresponding to the ISDN D Channel typically channel 24 for amp J1 16 for
45. he COMM WATCH II internal Time and Date are correct Select the Default button to have the Time and Date field updated with the current PC time and date Make any necessary changes When all of the information on this screen 18 correct click on OK 3 3 2 CALL OPERATION The call operation settings can be accessed by selecting Call Operation under Setup on the Menu Bar The call operation settings specify the destination of COMM WATCH alarm notifications Two unique destinations may be specified in the Call One and Call Two tabs in the window that appears The alarm notification setup outlined in section 3 3 3 references these destinations The call operation settings are only applicable under the following conditions 1 Either of the cellular SECONDARY interface options is installed in the COMM WATCH II window appears as shown below In this case the COMM WATCH II sends a text message to the specified Cell Phone Number in response to an alarm condition 25 Setup Call Operation Call One Call Two Cell Phone Number 4567082 123 2 The RJ 11 MODEM SECONDARY interface option is installed in the COMM WATCH II window appears as shown below In this case the COMM WATCH II sends a text message a cellular phone at the specified Telephone Number via specified TAP Terminal Number The TAP Terminal Number is determined by the service provider of the destination cell phone Some common numbers are given below The specif
46. he receive side of the test set point 4 76 Ai Comm Watch I Remote T1 Monitor and Alarm File Options Communications View History Graph Setup Application Flash Drive Help Current 15 minutes 13 45 01 30 08 Network NETWORK 8 Y SITE Bipolar Violations Line 0 1 SIGNAL SIGMAL KA BPV Errored Seconds Line 1 nn d Severely Seconds Line 0 0 Unavailable Seconds Line 0 0 POWER CAC Errors Path 0 0 Enored Seconds Path 0 0 Cite Severely Errored Seconds Path 0 2 Electrodata Comm Watch Unavailable Seconds Path 0 0 Excess Zero Seconds 0 0 Clock Slips 0 Line Code Framing Format Status Frame Loss Bgz5 ESF Clear Events Clear Results Captured Events Date Time Network Site 01 30 08 13 47 50 Event Memory Cleared 13 48 10 CSU Loop up Code Detected If there are no failures in looping up the CSU bit error rate BER testing may be performed to isolate the problem by a process of elimination Remote connection should now be established between a PC running CommWatch II software and the COMM WATCH II at the cellular tower site The test set should be configured to transmit a useful test pattern and monitor its return BER testing can now be initialized from the Applications menu on the CommWatch II software Menu Bar see section 3 4 3 Select the appropriate test pattern to match that of the test
47. ied TAP and telephone numbers must be exactly 10 digits 3 Setup Call Operation Call One Call Two TAP Terminal Number 18886561727 Default Telephone Number 180044 16336 26 TAP Terminal Number Alltel US 8776543243 8668837243 Provider Cingular Wireless 8009094602 Verizon Wireless US 8668230501 Selecting the Default button will provide a list of TAP numbers for common service providers as in the table above Select a service provider from this list to enter the default TAP number for that provider as shown below F 3 Setup Call Operation lt Call One Call Two TAP Terminal Number Alltel US AT amp T Cingular Wirless Sprint Telephone Number 1180044 16336 3 Either of the Ethernet SECONDARY interface options is installed in the COMM WATCH II and the COMM WATCH II is configured to use the Electrodata server window appears as shown below In this case the Electrodata server sends an alarm notification message to the specified E mail Address 27 Setup Call Operation Call One Call Two E mail Address lert me amp yahoo com Default If it is desired that the notification destination be a cellular phone enter address for the cellular phone as follows 1 Click the Default button and then select the cellular phone service provider from the given list If desired provider is not given in the list contact the service provide
48. ined in advance from Electrodata Inc and shipped in accordance with Electrodata s instructions This warranty does not apply to defects resulting from misuse or abuse Electrodata shall not be lable for damages greater than the cost or replacement value of the COMM WATCH II Liability under this warranty is void if l The COMM WATCH II has been altered or repaired without written authorization of Electrodata Inc 2 The COMM WATCH II is installed or operated other than in accordance with the instructions contained in this manual or Electrodata literature IMPORTANT Don t forget to activate your warranty by filling out and returning the WARRANTY REGISTRATION CARD included with this manual After expiration of the warranty a COMM WATCH II in need of repair may be returned to the factory and repaired for a fee Prior to returning any equipment return authorization and shipping instructions must be obtained from the factory The customer pays all transportation costs plus the standard time and material rates in effect at the time of the repair 83 4 3 ADDITIONAL INFORMATION TECHNICAL ASSISTANCE If you need additional information or technical assistance please contact us by Phone 216 663 3333 or 800 441 6336 8 a m to 5 p m EST M F Fax 216 663 0507 E mail service electrodata com 84 5 COMM WATCH IT TROUBLESHOOTING Problem Check Problem Check Problem Check Problem Check P
49. isy chain multiple COMM WATCH II units To use all but the last of these features insert a standard USB flash drive into the jack labeled USB on the rear panel of the COMM WATCH II Each time a USB flash drive 1s inserted the results and setup information are automatically copied to the flash drive See section 3 4 for more details on software setup for the other features If remote access to multiple COMM WATCH II units through a single connection is desired the COMM WATCH II units may be connected together in a daisy chain fashion This is accomplished by connecting the USB type A jack of the first COMM WATCH II unit to the USB type B jack labeled PRIMARY on the second COMM WATCH II unit The type A Jack on the second unit may then be connected to the type B jack on a third unit and so on When remote connection 15 established with the first COMM WATCH unit using either the PRIMARY SECONDARY interface statistics and control of all successive units will be available The figure below details the daisy chain connection of multiple COMM WATCH II units There can be no more than 8 COMM WATCH II units total in a daisy chain configuration 15 PRIMARY SECONDARY NETWORK SITE USB OUT 12VDC REMOTE MONITOR 2 2 PRIMARY SECONDARY NETWORK SITE m go gg ld I POWER OUT 12VDC PRIMARY SECONDARY NETWORK LUN 1 Q POWER OUT 12VDC COMM WATCH II Daisy Chain Connec
50. mal network condition on either the NETWORK or SITE circuits See section 3 3 3 Attempt by the COMM WATCH II to notify you of a problem This could be a text message to a destination telephone number or activation of the output relay Call operations are made in response to events COMM WATCH II internal status or network error measurement that exceeds the programmable thresholds See section 3 3 3 and Appendix A USB interface through which the CommWatch II PC software communicates with the COMM WATCH II unit Intended for on site connection Measurement of the statistics of the circuits connected to the NETWORK and SITE jacks The measurements taken are described in section 333 A communication interface through which CommWatch II PC software communicates with the COMM WATCH unit Intended for connection from a remote location Can be either wired or wireless Ethernet Bluetooth cellular or MODEM A number that acts like a reference level A network statistic above this number 1s considered an event 96 Electrodata lnc 23020 Miles Road Bedford Heights OH 44128 216 663 3333 FAX 216 663 0507 Toll Free 800 441 6336 e mail testsets electodata com http www electrodata com P N 610069
51. mation message is first displayed with an estimate of the time required for download as shown below 4 Comm Watch System Warning You selected 6 remote files Estimated download time is 5 Minutes Are you sure you want to start this download 65 Selecting Continue button will on this dialog will initiate file transfer and display a transfer progress dialog To stop the transfer at any time press the Cancel button CommWatch Remote Data Download Download Progress File 1 of 3 Current file CwA 0001 DAT Selecting the Delete Files button on Remote Data Files window will delete those files on the USB flash drive that are selected in the Remote Files list There are two file filters that affect the types of COMM WATCH II files displayed in the Remote Files list If checked the Include Audio Files check box on the right side of the Remote Data Files window will display captured PRI bearer channel audio If unchecked PRI bearer channel audio files will not be displayed in the Remote Files list Similarly the Include Result Files check box will display results files in the Remote Files list if checked If unchecked these files will not be displayed 66 3 9 H About Comm Watch I Electrodata Comm Watch 11 Version 1 0 Copyright 2008 Electrodata Inc Currently connected to Model Cw Il Serial Number 12345 Interface Option RJ 45 ETH
52. munication with external Internet IP addresses 5 The cellular service must have both text messaging SMS and internet capabilities 6 The cellular service must have text messaging SMS service 89 APPENDIX D SPRINT CDMA MODEM ACTIVATION Before establishing remote cellular connection with a COMM WATCH having the CDMA cellular SECONDARY interface option CDMA modem must be activated Activation only needs to be performed once Before beginning the activation procedure you must obtain three numbers specific to the Sprint wireless data account 1 10 digit telephone number MDN 2 10 digit modem identification number MSID 3 6 digit service programming code SPC or OTKSL The following activation instructions contain square brackets example type data indicating that the instruction requires user specific data The brackets should not be included when typing the instruction The lt enter gt portion of an instruction should be interpreted as an Enter key press Instructions are not case sensitive If at any point in the procedure the COMM WATCH II response is not as stated simply close the terminal window cycle power to the COMM WATCH II and then repeat the procedure To activate the COMA modem 1 Establish remote connection through the COMM WATCH II PRIMARY interface 2 Select Communications Terminal Active to bring up the terminal window 3 Press the escape key to bring up the prompt
53. n Total Capacity 253 9465 240 Bytes 251 7 MB Volume Label NAME Used Space 57 782 272 Bytes 55 1 MB Free Space 206 163 968 Bytes 196 6 MB 3 5 2 REMOTE DATA The Remote Data dialog depicted below allows access to the COMM WATCH II files stored on the flash drive Using this window COMM WATCH II files can be deleted to free up space on the drive or the files can be downloaded to the local machine When the window is opened a list of COMM WATCH II files currently stored on the drive will be displayed in the Remote Files list If COMM WATCH II capture operation is in progress it must first be halted before viewing the remote data files 64 H Remote Data Files Local Download Directory C CommWatch_Data Browse Romolo et OOOO CWA 6001 DAT 12 13 18 16 23 28 CWB 0001 DAT 12 13 18 16 21 86 V Include Audio Files 9082 08 12 13 18 16 26 18 i CWC 0001 DAT 12 13 18 16 14 32 Include Result Files Download Delete Files 4 Data Files A single file selection can be made by clicking on the file of interest To select multiple files in sequence hold the shift key while making the selection To select multiple discrete files hold the control Ctrl key while making the selection Selecting the Download button will allow the transfer of files from the USB flash drive on the COMM WATCH II to the local machine at the destination specified in the Local Download Driectory A confir
54. n to stop capturing the signaling The captured signaling will be displayed the list box within the Captured Signaling frame The time differential between any two signaling capture events can be determined as follows 1 2 2 Select the first signaling state from the list box within the Captured Signaling frame Click the Mark button to set the signaling state as the reference for the time differential Select a second signaling state from the list box The time differential 15 displayed below the list box in seconds as shown below 57 Single Channel Capture Signaling Channel Number 101 I3 Captured Signaling Captured Events g Elapsed Time 00 01 06 Channel Number 01 Network Site 08 25 08 ABCD ABCD 53 Capture Mark 648 0191 Print 99f 0101 Delta Time 02 679 Close To obtain the captured signaling from the COMM WATCH II 1 click the Print button window similar to the one shown below will appear Printer Microsoft XPS Document Writer XPSPort Select Print Captured signaling Results Print To File OK Cancel 58 2 If printing a hardcopy to a printer click Select button to select a printing device Use the window that appears to select a printer and then click Print This will not initiate the printing process it merely selects a printing device 3 If downloading the results to a file on the PC select the Print To File option
55. ndicates loss of COMM WATCH II power at some point in the report period Partial Period Indicates that current statistics are for less than the full period ie 15 minute or hour Under Setup on the Menu Bar choose Events You have three more choices Miscellaneous Network and Site First Miscellaneous When you select Miscellaneous under Events you will see the screen below For each event you are able to choose if and how you wish to be notified Under Notification you have eight choices for each option None Call One Call Two Both Calls Relay Out Call One and Relay Out Call Two and Relay Out Both Calls and Relay Out Call One and Call Two refer to the Setup that you have specified under Call Operation Relay Out refers to activation open condition of the CONTACT OUTPUT connection on the rear panel of the COMM WATCH II These choices will only appear next to 15 Minute clock slips and One Hour clock slips if you have entered a number of clock slips event threshold other than zero 3 A Setup Miscellaneous Events Notification Power failure Always enabled None z Event memory full Always enabled External Alarm In Enabled 15 Minute clock slips 0 fines and Relay Out clock slips 0 Calls and Relay Out Also under Events Miscellaneous are Network and Site Both have the same fields to be set only the Site setup is shown here There are three tabs Alarms Thresholds Line
56. nel audio through the PC audio configuration 48 View Captured ISDN Data Site Electrodata Comm Watch Condensed 1 NETWORK SETUP 2 SITE CALL PROCEED 52 3 SITE ALERTING 42 4 SITE CONNECT 42 5 NETWORK CONNECT ACK 42 SITE DISCONNECT 42 Expanded FRAME 1 SRC From Network DATE TIME 61 36 68 68 27 15 68 12 Sapi 9 Tei 9 C R 6 INFO H s 3 H r 5 P F 8 L2HEX 66 81 66 L3 PD 0 931 CR ORIG 42 MOS SETUP 111 3 4 2 24 CHANNEL SIGNALING The channel signaling feature allows real time inspection of ABCD signaling bits on the NETWORK and SITE circuits The Applications menu option for this feature will change depending on the selection of the circuit framing mode accessible in Setup Miscellaneous Framing Mode see section 3 3 1 24 Channel Signaling will be available if Framing Mode was set to T1 or J1 and 30 Channel Signaling will be available if it was set to El To use this feature select either 24 Channel Signaling or 30 Channel Signaling from the Applications menu on the Menu Bar A window like the one shown below will appear 49 shown for or 24 channel signaling green circle indicates a particular signaling bit is a 1 while a grey circle indicates that it is a 0 The signaling data in this window are refreshed once per second 24 Channel Signaling ES E eee ee CH 1 2 3 4 5 8 3 10 11
57. ng window serves only to view the current bit errors and pattern synchronization seconds to reset these counts and to change the test pattern BER testing will begin automatically on COMM WATCH II power up The BIT errors and In Sync Seconds counts are lost when power is removed from the COMM WATCH II unit and restart at zero when power 15 re applied However the test pattern types for the NETWORK and SITE circuits are retained through any COMM WATCH II power cycles 3 4 4 MULTIPLE CHANNEL CAPTURE SIGNALING Simultaneous capture of signaling bits from multiple channels can be initiated from the Applications menu This feature is selectable as 24 Channel Capture Signaling when the framing mode is either 1 or J1 or 30 Channel Capture Signaling in the case that the framing mode is El The 24 30 Channel Capture Signaling menu option will allow recording of the AB or ABCD channel signaling bits on both the NETWORK and SITE circuits This feature captures the channel signaling data to the external USB flash drive and is therefore only available if a USB flash drive has been inserted into the COMM WATCH II Selecting 24 30 CH Capture Signaling from the Applications menu on the Menu Bar will bring up a window similar to the one shown below 51 an Capture Signaling Network Channel Enable Site Channel Enable orf orf wf 251 orf wl wf 251 ol 081 201 f 021 osf wf 2
58. nication Settings E Local if Connect Using Electrodata Server Direct Connect Address 065 048 000 190 Flectrodata Server To access the Communication Settings window select Options Serial Port on the Menu Bar Use the Local Com Port list box to select the desired method of remote connection to COMM WATCH Connection with the COMM WATCH through the PRIMARY interface USB is displayed in this list as Com Selecting TCP IP for the Local Com Port will enable the remaining communication settings Using this option remote connection with the COMM WATCH II can be established either directly Direct Connect or via the Electrodata server Connect Using Electrodata Server If Direct Connect is selected enter the Address and Port for the COMM WATCH unit If Connect Using Electrodata Server is selected the server availability as seen from the PC will be displayed in the Electrodata Server frame The Electrodata server can only be used if Server Available is displayed in this frame When finished with the Communication Settings click OK If connecting via USB or Bluetooth the CommWatch II software will 22 attempt to establish connection with COMM WATCH automatically Otherwise the site connection must be performed as explained in section 3 10 3 2 2 MODEM To change the PC MODEM settings select Options MODEM from the Menu Bar You ma
59. nience When finished select the OK button to assign the settings to the COMM WATCH II 40 3 3 5 3 GSM CELLULAR SETTINGS If the GSM cellular option is installed as the SECONDARY interface GPRS Settings will be accessible from the Setup menu on the Menu Bar Selecting this option will bring up the following screen GPRS Settings or Gateway linternet3 voicestream com User Name lt login gt E Password password Default Enter appropriate APN or Gateway and if required a User Name and Password required for MODEM connection A list of default APN or Gateway settings for common service providers is available by clicking the Default button This will display a list as shown below 41 GPRS Settings APN or Gateway wap voicestream com AT amp T VPN User Name AT amp T Cingular Cingular MediaWorks T Mobile T Mobile VPN T Mobile T Zone Password password Select the appropriate service provider and connection type from the list The corresponding default text will then be entered into the APN or Gateway field When finished click OK to program the COMM WATCH II non volatile memory with these settings The COMM WATCH II unit will use these settings when establishing remote connection through the Electrodata server 42 3 4 APPLICATIONS The COMM WATCH II has a number of additional monitoring features accessible from the Applica
60. o use the RJ 11 Modem option connect jack labeled SECONDARY MODEM to a standard telephone line POTS The COMM WATCH provides local audio monitoring of ISDN B Channel audio To utilize this feature plug a receiving audio device into the standard headset jack labeled AUDIO OUT on the rear panel of the COMM WATCH II Additional software configuration is required for use of this feature see section 3 4 1 The COMM WATCH II can interface with additional equipment through the use of the CONTACT INPUT and CONTACT OUTPUT terminals on the rear panel Connect any additional equipment to the CONTACT INPUT terminals to provide extended fault monitoring Connect any additional equipment to be controlled to the CONTACT OUTPUT terminals The equipment connected to the CONTACT INPUT terminals 14 should present an open circuit to trigger a COMM WATCH II event and a short circuit to indicate good status The equipment connected to the CONTACT OUTPUT terminals should sense a short circuit condition and respond appropriately See section 3 3 1 for CONTACT OUTPUT setup and section 3 3 3 Miscellaneous Setup for External Alarm In CONTACT INPUT configuration The USB type A jack not the type B jack labeled PRIMARY on the rear panel of the COMM WATCH II has the following exclusive uses depending on configuration Primary Rate ISDN frame capture Primary Rate ISDN audio capture Standard signaling bit capture Results and setup storage Da
61. option Select the desired information set from the Print list Click OK to either begin printing or save to a file If printing to a file clicking OK will allow selection of the file location Automatic download to a flash drive Whenever a USB flash drive is inserted into the rear panel of a COMM WATCH II unit all results and setup information are copied to the flash drive The ACTIVE indicator on the rear panel of the COMM WATCH II will remain lit during this process The flash drive may then be removed and inserted into a PC running the CommWatch II software To access the COMM WATCH II data on the flash drive select File Open to bring up the window 68 17 Search p Date modified Type CWC 0001 DAT Cw II Hate Data Files File name Navigate to the flash drive directory and select CWII Saved Results from the file filter list as shown above Select a single CWC xxxx DAT and click Open The following window will appear a View Saved Results Site Comm Watch Il Lab Saved 7 25 2008 10 52 42 AM Result _ 69 Select desired Result to be viewed and then click the OK button NOTE THIS ACTION WILL NOT BE PERFORMED UNLESS THE COMM WATCH II SOFTWARE IS RUN WITH PC ADMINISTRATOR PRIVALEGES This will cause the data to be displayed in the standard Windows Notepad program as shown below led Notepad Edt Format View Ele
62. orresponding DISCONNECT layer 3 frames will remove B channel audio from AUDIO OUT jack Because the Relay Output was configured for 79 Control operation the CONTACT OUTPUT terminals will be closed when B channel audio is made available to the AUDIO OUT jack and opened when audio is no longer available The CommWatch II software may now be closed removing the remote connection As long as the COMM WATCH II unit remains powered the capture process will continue until the COMM WATCH II internal memory is filled with D channel frames Upon detection of D channel layer 3 CONNECT frames the CONTACT OUTPUT terminals will close signaling the recording device to begin recording When the corresponding DISCONNECT frame is received the CONTACT OUTPUT terminals will open informing the audio recording equipment to stop recording In this way all audio associated with the Called Number or Calling Number connection is assured to be recorded To view the status of the audio recording equipment establish remote connection with COMM WATCH II the audio recording equipment has activated its control line to signify that its storage 15 full the contactor will open causing an External Alarm In Detected event to be recorded on the COMM WATCH II Alternatively if the Notification option for the External Alarm In event was specified a call operation will immediately be made in response to the external alarm condition a
63. r of seconds containing 8 or more consecutive zeros Number of bit errors in received frame bit pattern FS FAS or MFAS framing options Number of incidences where the received CRC code does not match the CRC code calculated from the received data ESF FAS CRC or MFAS CRC framing options SF Number of seconds containing one or more frame errors ESF Number of seconds containing one or more CRC errors SF Number of seconds containing 8 or more frame errors ESF Number of seconds containing 320 or more CRC errors Number of seconds in which the line is deemed unavailable Unavailability begins with 10 consecutive Severely Errored Seconds AMI Number of seconds containing 15 or more consecutive zeros B8ZS Number of seconds containing 8 or more consecutive zeros Difference in clock counts between the site and the network Indicates loss of signal 30 Frame Loss Indicates loss of framing synchronization Yellow Alarm Indicates a failure in the outgoing signal for 1 amp 11 When there 15 a failure in the outgoing signal the next intelligent device will send back the yellow alarm code Blue Alarm Indicates a failure in the incoming signal A blue alarm is a continuous unframed all I s signal that is transmitted in the event of equipment failure B8ZS Detect Indicates B8ZS code has been detected when line code 15 set to AMI in Setup Miscellaneous Applicable to 1 and J1 circuits only Power Failure I
64. r the Wired Ethernet or Wi Fi Ethernet option is installed this additional item is Ethernet Settings If the GSM cellular option is installed the additional menu item is GPRS Settings The general purpose of this menu option is to allow configuration of the secondary interface on the COMM WATCH II If either the Bluetoot RJ 11 MODEM or CDMA cellular SECONDARY interface option is installed there are no additional setup options available from the Setup menu 3 3 5 1 ETHERNET SETTINGS In the case that the wired Ethernet option is installed the Ethernet Settings on the Setup menu will display the following screen 38 aM RU 45 Ethernet Settings Use Electrodata Server C Obtain an IP address Automatically Use the following IP Address IP address 192 168 001 180 Subnet Mask 255 255 255 000 Default gateway 192 168 001 001 IP Port Number Select the Use Electrodata Server option if it is desired to establish remote connection with the COMM WATCH II through the Electrodata server This option must be selected prior to establishing remote connection through the Electrodata server Configure the COMM WATCH II IP settings either automatically by selecting Obtain an IP address Automatically or manually by selecting Use the following IP Address If configuring manually enter the appropriate IP address Subnet Mask and Default gateway for the COMM WATCH IL Finally enter the IP Port Number that the COMM WATCH II should
65. r to determine the appropriate text message email format 3 Setup Call Operation Call One Call Two E mail Address Cingular Wirless Sprint T Mobile Wireless US 2 Replace the phonenumber text with the 10 digit phone number of the destination cellular phone no hyphens or other punctuation 28 Setup Call Operation Call One Call Two E mail Address phonenumber vtext com 3 Setup Call Operation Call One Call E mail Address 5 145772129 vtext com When finished with the Call Operation setup click OK 3 33 EVENTS Next we move on to Events under Setup on the Menu Bar Before we go any further let s review the standard definitions of the statistics that are tracked by the COMM WATCH II Line Errors Bipolar Violations Number of Bipolar Violations excluding B8ZS and HDB3 codes BPV Errored Seconds Number of seconds containing one or 20 Severely Errored Seconds Unavailable Seconds Excess Zero Seconds Path Errors Frame Errors CRC Errors Errored Seconds Severely Errored Seconds Unavailable Seconds Excess Zero Seconds Clock Slips Status Signal Loss more Bipolar Violations BPV s Number of seconds with 1 544 or more BPV s Number of seconds in which the line 15 deemed unavailable Unavailability begins with 10 consecutive Severely Errored Seconds AMI Number of seconds containing 15 or more consecutive zeros B8ZS Numbe
66. roblem Check Problem Check Make sure that the settings under Options Serial Port are correct Ensure that the COM port you have chosen corresponds to the COM port of the USB connection If you are unsure of which COM port this is please reference the Ports section within the Windows Device Manager The COM port corresponding to the USB connection is not displayed in the COM Port list Power must be applied to the COMM WATCH II and the USB cable must be connected between the COMM WATCH II and the PC before the Communication Settings window is brought up Otherwise the COM port corresponding to the USB connection will not be displayed COMM WATCH II stops sending Alarm Notifications The remaining events storage in the COMM WATCH II is indicated by the height and color of the vertical bar in the lower left hand corner of the CommWatch II main screen If this vertical bar is red clear the Event Memory by clicking on the Clear Events button 60 APPENDIX CAPTURED EVENT MESSAGES Power Failed Power Up Call Timeout Call Retry Failure Entering Maintenance Mode Maintenance Mode Timeout On Call Update Complete On Call Update Failure Power on Reset All Results Cleared Path or Line 15 min ES Threshold Path or Line One hr ES Threshold Path or Line 15 min SES Threshold Path or Line One hr SES Threshold Path or Line 15 min UAS Threshold Path or Line One hr UAS Threshold Line 15 min
67. roblem POWER indicator is not lit Make sure that you are using an Electrodata PS 6 I2VDC power supply between a live outlet 100 240V AC 50 60Hz and the POWER 12VDC circular jack on the rear panel of the COMM WATCH II unit POWER indicator is flashing continuously Make sure that the appropriate SECONDARY interface connection has been made If either of the cellular options is installed make sure that the provided antenna is attached and that the COMM WATCH II is in a suitable location for communication Also if the GSM cellular modem 15 installed ensure that that a valid SIM card has been installed NETWORK or SITE SIGNAL indicator is not lit Check the RJ 48 cables going to the CSU and NIU If the link was operational prior to installing the COMM WATCH II make sure that the cable between the SITE jack and the CSU is a standard reversed RJ 48 to RJ 48 cable and not straight through Also make sure that the cable between the NIU and the NETWORK jack is straight through and not reversed NETWORK or SITE ALERT indicator is lit When powering up COMM WATCH it is standard to have events recorded and failure results recorded for that period even if the circuit is fully operational These bad results from power up will cause the ALERT indicators to remain lit The results should be cleared using the CommWatch II software COMM WATCH II software will not connect with direct USB PC connection 85 Check P
68. s depending on capture filtering To quickly determine the elapsed timed between any two captured events for a specific channel highlight the reference event and then click the Mark button This will place an asterisk on the selected reference event Then highlight a second event The time difference between the two events will be shown at the bottom of the window as follows 54 Site Electrodata Comm Watch Channel Number 07 lt gt Network 5 28 2008 AM ABCD Delta Time 015 Milliseconds Close When finished viewing the captured signaling data click the Close button 3 4 5 SINGLE CHANNEL CAPTURE SIGNALING The Single Channel Capture Signaling option records AB or ABCD signaling bit changes to the COMM WATCH II internal non volatile memory Single channel signal capturing therefore does not require an external flash drive on the COMM WATCH II and is accessible remotely To use this feature select Single CH Capture Signaling from the Applications menu A window will be displayed as shown below 55 3 Single Channel Capture Signaling cx Channel Number 101 I3 Captured Signaling Captured Events 15 Elapsed Time 00 01 02 Channel Number 01 Network Site 08 25 08 ABCD ABCD 08 16 34 000 1111 A 1111 08 16 49 074 1000 1111 08 16 49 077 0000 1111 08 16 56 299 0000 1110 08 16 56 302 0000 0000 03 17 10 039 0000 0111 08 17 10 042 0000 01901 Print 08 17 12 0
69. set and then reset the NETWORK and SITE BER statistics Any data corruption between points and 2 would result in test pattern errors on the NETWORK side and any corruption between points 2 and 3 would result in errors on the SITE side Alternatively if the COMM WATCH II BER testing results show zero bit errors and non zero In Sync Seconds but the test set indicates a faulted test pattern the corruption is then confirmed to be between points 3 and 4 In this way the general location of the circuit failure may be found 3 12 2 ON SITE AUDIO RECORDING The COMM WATCH is capable of interfacing with other equipment through the CONTACT INPUT and CONTACT OUTPUT terminals 77 The following example explains how to use this feature for on site audio recording Suppose it is desired to record ISDN B channel audio i e telephone conversations to a device other than the COMM WATCH II external flash drive This may be accomplished by connecting an audio recording device to the AUDIO OUT jack on the COMM WATCH II The CONTACT OUTPUT terminals can then be used to start and stop the added audio recording equipment The CONTACT INPUT terminals can be used to indicate to the COMM WATCH II the status of the recording equipment for instance that the maximum storage capacity has been utilized The COMM WATCH II unit should be setup at the site as described in the previous example 3 11 1 The additional audio recording equipment with a high imp
70. sing a straight through cable which may be obtained from Electrodata See available accessories in section 1 4 The CSU would be connected to the COMM WATCH II SITE jack using a standard cable typically the original cable between the NIU and Customer Service Unit CSU 12VDC power is supplied to the COMM WATCH II from standard 115VAC via the Electrodata PS 6 power supply The PRIMARY interface on the rear panel of the COMM WATCH would not be used in this example because the PRIMARY interface 15 used strictly for on site interfacing with the COMM WATCH The SECONDARY interface on COMM WATCH is used for off site monitoring as will be demonstrated in this example Suppose that the MODEM SECONDARY interface option option 06 is installed on the COMM WATCH II in which case the SECONDARY interface jack on the rear panel is an RJ 11 This jack 15 connected to a standard phone service At the remote monitoring site a PC with a MODEM connected to a standard phone service now has the ability to communicate with the COMM WATCH II using the CommWatch II software The CommWatch II software running on the remote PC must be properly configured before interfacing with the COMM WATCH II unit First select the COM Port to which the PC MODEM is configured from the Communication Settings window Options Serial Port on the Menu Bar Then ensure that the interface strings in the Modem Controls window Options Modem on the Menu Bar are corre
71. ss Ethernet GSM Cellular CDMA Cellular RJ 11 MODEM Local Com Port COM port of USB connection Connect Using Electrodata Server N A Address N A Port N A Local Com Port TCP IP Direct Connect Selected Address COMM WATCH II Address Port COMM WATCH II Port Local Com Port TCP IP Connect Using Electrodata Server Selected Address N A Port N A Local Com Port TCP IP Direct Connect Selected Address COMM WATCH II Address Port COMM WATCH II Port Local Com Port TCP IP Connect Using Electrodata Server Selected Address N A Port N A Local Com Port COM port of Bluetooth connection Connect Using Electrodata Server N A Address N A Port N A Local Com Port TCP IP Connect Using Electrodata Server Selected Address N A Port N A Local Com Port TCP IP Connect Using Electrodata Server Selected Address N A Port N A Local Com Port Com Port of PC MODEM Connect Using Electrodata Server N A Address N A Port N A See Windows Device Manager in the Windows Control Panel for exact COM port number assignment 2 Set in the Ethernet Settings window section 3 3 5 1 factory default is address 192 168 001 180 and port 333 3 The COMM WATCH II must be configured for server use See section 3 3 5 If the Connect Using Electrodata Server option is selected the site setup must be performed as explained in section 3 10 19 When finished press If connecting USB
72. t result category 62 A Graph 24 Hour History Unavailable Seconds Line Penod 09 30 03 11 08 Network 541 Site 541 Reselect Close I Placing the cursor over one of the bars will give you the time and date of the period that bar represents as well as the numeric value for both the network and site These statistics will be displayed in the baseline below the graph as shown above If you double click on a line that period in history will be displayed as in Section 3 6 3 8 FLASH DRIVE The Flash Drive menu options will be available when a USB flash drive is inserted into the USB jack on the rear panel of the COMM WATCH II Flash Drive Space provides drive capacity information and Remote Data allows access to COMM WATCH files stored the flash drive 3 8 1 FLASH DRIVE SPACE When the Flash Drive Space dialog is opened the USB flash drive connected to the COMM WATCH II is analyzed to determine usage statistics The Total Capacity reports the storage size of the drive The Used Space statistic reports how much data is currently being stored on the drive regardless of whether the data pertains to the COMM WATCH II or not Free Space reports the remaining usable size of the drive for the COMM WATCH II The Volume Label is an identifier that can be unique to a particular drive in the case that the drive has only a single volume The Flash Drive Space window is depicted below 63 3 Flash Drive Informatio
73. the CommWatch II software to establish connection with that unit only All subsequent data displayed on the CommWatch II software is from that unit and all commands issued from the CommWatch II software will go to that unit Comm Watch I Remote T1 Monitor and Alarm E File Options Communications View History Graph Setup Application a Current 15 minutes 14 30 02 25 08 IM HEP ee Bipolar Violations Line 0 0 ALERT SIGNAL BPV Errored Seconds Line 0 0 Errored Seconds Line 0 0 Unavailable Seconds Line 115 115 CRC Errors Path Enored Seconds Path 0 0 Site Severely Errored Seconds Path 0 0 Electrodata Comm Watch02 Unavailable Seconds Path 115 115 Electrodata Comm Watch01 Electrodata Comm Watch02 Clock Slips 0 i Status Signal Loss Signal Loss Bgz5 ESF Frame Loss Frame Loss Clear Events Clear Results Captured Events Site Date Time Network 14 30 04 Path 15 minute Unavailable Seconds 14 30 04 Line 15 minute Unavailable Seconds 14 30 04 Path 15 minute Unavailable Seconds 3 2 OPTIONS Before using the COMM WATCH II remote monitoring unit both the unit and the software should be properly configured as explained in the following sections 21 3 2 1 COMMUNICATION SETTINGS a Commu
74. tion 2 INSTALLATION 2 1 INSTALLING THE COMM WATCH II UNIT The COMM WATCH II is connected in series between the NIU Network Interface Unit a k a Smart Jack and CSU Customer Service Unit Remove RJ 48 cable from CSU and insert it into RJ 48 jack on the COMM WATCH II labeled NETWORK Insert a second RJ 48 cable into the CSU and into the RJ 48 jack on the COMM WATCH II labeled SITE The RJ 48 connectors on the COMM WATCH are internally connected in parallel and present a low insertion loss connection between the NIU and CSU It is possible to use a single RJ 48 for bridging applications The COMM WATCH is powered from 12VDC through the circular jack on the rear panel labeled POWER 12VDC To supply power to the COMM WATCH II from 115Vac plug the optional PS 6 power supply into a LISVAC outlet and into the POWER 12VDC jack on the COMM WATCH II The COMM WATCH II has a USB B female port labeled PRIMARY which can be connected to a PC for local control and monitoring On any particular COMM WATCH II one of the following options will be installed RJ 45 Ethernet option 1 Wi Fi Ethernet option 2 Bluetooth option 3 GSM cellular option 4 CDMA cellular option 5 RJ 11 Modem option 6 NOTE Only one secondary interface option can be installed on a COMM W ATCH II To use the RJ 45 Ethernet option connect jack labeled SECONDARY ETHERNET on the COMM
75. tion INSTALLING COMM WATCH II SOFTWARE NOTE Programs must be installed and run with PC administrator privileges NOTE For the program text to appear properly the Windows DPI Scaling must be set to 120 DPI This can be done from the Windows Control Panel To install the Windows software from the CD provided l 2 Insert the SOFTWARE AND PRODUCT INFORMATION disk provided with the COMM WATCH II into your optical drive Use the Windows file explorer to navigate to the root directory of the optical drive which contains COMM WATCH II software Execute the application named CommWatchll exe On the installation application window that appears click the Setup button Follow the on screen instructions to complete the installation 16 To install Windows software from Electrodata website 1 Use an internet browser to navigate to the Electrodata homepage at www electrodata com 2 Select the Software Updates option to navigate to Downloads page www electrodata com download htm 3 Locate the section titled Latest COMM WATCH Windows Software 4 Select the download option for the appropriate version of the COMM W ATCH II unit 5 When finished downloading run the self extracting installation utility to install the PC software 6 Follow the on screen instructions to complete the installation 17 3 OPERATION THE COMM WATCH II SOFTWARE 3 1 START UP Open the program by double clicking on th
76. tion access when connected to the device via ethernet wireless or modem connection Remote Password is case sensitive and must be at least 5 chars long Remote Password fee INN Confirm Remote user allowed to change his password Remote user is permitted to download recorded data clear events and change confiquration 3 Enter the desired password into both the Remote Password and Confirm text fields There is a maximum length of 24 characters but no content restrictions The Confirm text field will become available once a password has been entered into the Password field 4 Use the check boxes to set the remote access privileges as desired 5 Click the OK button to enable password protection with the specified password If the Remote Password and Confirm fields do not match the OK button cannot be selected When attempting to access a COMM WATCH II remotely a remote password entry window will be displayed as shown below Access to the device is denied until a valid password 15 entered 37 amp Comm Watch II Remote Login Remote Password is case sensitive Remote Password OK Cancel NOTE Remote access password protection cannot be disabled The default password is commwatch 3 3 5 SECONDARY INTERFACE Depending on which secondary interface option is installed in your particular COMM WATCH II there will be an additional item on the Setup menu in the Menu Bar If eithe
77. tions menu on the Menu Bar The menu choices are Primary Rate D Channel 24 30 Channel Signaling BER Testing 24 30 CH Capture Signaling Single Channel Capture Signaling and Channel Scan 3 4 1 PRIMARY RATE D CHANNEL The Primary Rate D Channel option allows capturing of ISDN data D and bearer B channels with filtering options To use this feature select Primary Rate D Channel from the Applications menu on the Menu Bar a window like the one shown below will appear a Primary Rate ISDN D Channel Capture EXE D Channel Time Slot 24 Filters Layer All Layer 3 only All C CRV C Called Number 1 8004416336 C Calling Number 12166423854 Capture to Flash Capture Memory Frame Count 0 Frame Errors 0 Elapsed Time 00 00 06 Select the Time Slot of the ISDN D channel typically channel 24 for 1 43 amp Jl 16 for El from drop down list Then in the Filters section select the desired filtering to be used for capturing D channel frames If Layer 3 Only is selected the additional filtering options All Called Number Calling Number will be available If Layer 3 Only is selected only D channel layer 3 messages will be recorded Selecting this option allows further filtering with the options All CRV Called Number and Calling Selecting All will allow all layer 3 D channel messages to be captured If CRV is selected only D channel messages which pertain to the speci
78. tup Miscellaneous settings Password settings Secondary interface settings ISDN D channel frames and B channel audio capture 34 BER testing Signaling capture 3 3 4 1 LOCAL SECURITY To enable Local password protection 1 2 Establish local connection with a COMM WATCH II unit from the CommWatch II software Select the Setup Security Local Password Setup menu option from the Menu Bar to open the Enable Local Password Protection window a Enable Local Password Protection Local Password protects against an unauthonzed configuration change when connected to the device the local serial port connection Local Password is case sensitive and must be at least 5 chars long Local Password ea Confirm pe 555 Enter the desired password into both the Local Password and Confirm text fields There is a maximum length of 24 characters but no content restrictions The Confirm text field will become available once a password has been entered into the Password field Click the OK button to enable password protection with the specified password If the Local Password and Confirm fields do not match the OK button cannot be selected To locally access password restricted features when local password protection is enabled 1 2 Establish local connection with a COMM WATCH unit from the CommWatch II software Select the Setup Security Local Password Login menu option from the Menu Bar to open the Password window
79. y want to check to see that the modem settings are correct The following values are default and would only need to be changed in unique cases Also under the Options category are some choices that you may check if desired e Initialize Modem at Startup Automatically send the Modem Initialization string to your PC modem when the COMM WATCH II software begins execution e Activate Terminal at Startup Automatically bring up the Terminal screen at Startup Dial at Startup Automatically dial the last number dialed at Startup e Save Settings on Exit This will save all Option and Serial Port settings on Exit 3 Modem Controls Modem Initialization amp F Dialing Prefix Dialing Sequence Dialing Suffix Modem Escape Modem Answer Modem Hangup ATHO OK Cancel 23 3 3 SETUP To set up the COMM WATCH to notify you of certain conditions you must complete Setup When you click on Setup in the Menu Bar there are five choices Events Call Operation Miscellaneous Password and a Settings option 3 3 1 MISCELLANEOUS First set up the Miscellaneous options Go to Setup on the Menu Bar and choose Miscellaneous The following screen will appear Setup Miscellaneous Options Site Name Electrodata Comn Vatch Framing Mode Line Code Framing Format Relay Output Mode Alarm NC C Control NO Latching Disabled C Enabled Time and Date
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