Olive VME102 User Guide
Contents
1. heck Network dpAdem Amo termination when System go to power saving mode Windows seizing Asso execution when syrom access manager on background User Account Change Modem User TATA Photon Postpaid TATA Pusse Pew 27 hoLan P Get time Lock On selecting Lock General Lock and Internet Lock options should be provided These options should be password protected The default password should be 0000 28 Get time Network You can set the mode when connecting the net and edit the Profile Name Hybrid mode Select it you will access network with the mode mixed with Photon Plus speeds up to 3 1 Mbps and Photon Whiz speeds up to 153 6 Kbps Photon Plus When you select this option you will access network in a higher rate Photon Whiz When you select this option you will access network with the mode of Photon Whiz 29 Photon Edit the RESET name In case you wish to change the profile name the same can be done as follows TATA Photon Postpa Tel Number 777 internet Password internet Auth type CHAP 30 IpAddress You can set the Ip and DNS in this section Information You can get the information of the Software Activate You can active your modem in this secti2. O O Bren Address ED C Program Photon s02 File and Folder Tasks Make a new folder this folder to We TATA Motori p Get speed time Get speed time Get time TATA Photon et Get speed Get time Get speed Get time time Notice Please allow the OliveNService exe to run This service will notify device that driver installation has finished Ei windows Task Manager File Options View Help Applications Processes Performance Networking Image Name User Name CPU Usage KMService exe SYSTEM 00 40K lockmgr exe SYSTEM 00 232 SYSTEM 00 2 236 make exe yuanliang 00 2 272K SYSTEM 00 1 192K OliveNService exe yuanliang 00 3 596 oonaming exe SYSTEM 00 288 K OSPPSVC EXE NETWORKSERVICE 00 8 360K OUTLOOK EXE yuanliang 00 31 792 RavMonD exe SYSTEM 00 10 220K RavService exe SYSTEM 00 14 448 RavTask exe SYSTEM 00 2 148 RavTray exe yuanliang 00 7 228 RdfSnap exe yuanliang 00 13 380 K rsnetsvr exe SYSTEM 00 5 248 RsTray exe yuanliang 00 3 236 RTHDCPL EXE yuanliang 00 5 484K rixc exe yuanliang 00 24 288 K rundll32 exe SYSTEM 00 2 9892 v Show processes from all users e a Processes 83 CPU Usage 4 Commit Charge 1031M 5304M 10 Bhatan speed Get time Get speed Get time Get time When the installation is complete the d
3. 66 pee pppd 66 pee pppd p amp 6 pee pppd 66 pee pppd 66 pee 1 1 55 10 66 51 116 pppd 66 pee remote IP address 192 168 240 83 pppd pee pee primary DNS address 202 152 203 2 From next time 1 Plug in the device eject it 2 sudo modprobe usbserial vendor 0x22F4 product 0x0021 3 sudo wvdial 4 ctrl c to disconnect TATA hotan A Get time 25 2 speed time speed time Get time 7 Using the Dialer With this Dialer you can access the corresponding function modules through the following buttons shown below 8 Connect On clicking this button the software will create a wireless network connection automatically You can then start surfing the internet Upgrade On clicking this icon you will be able to view upgrade patches for your dialer etc My Account This icon connects you to our online portal My Account This portal allows you to monitor your unbilled 26 Bhatanm speed Get time speed Get time Get time usage details know your session wise usage consumed view e bills make online payments and update your contact details E settings You can enter into Settings window by clicking You can set the following configuration General You can set a series of parameters of the dial up connection
4. Please check whether the Turn off Autoplay was disabled Operations step Select User Configuration Administrative Templates System Turn off Autoplay You can set the Turn off Autoplay enabled or not configured in the properties 9 What is the temperature limit up to which VME102 can operate A The VME102 Data Card can be used between 10 C and 55 10 While connecting a Firewall Security Alert appears what should do A In order to work correctly VME102 must be allowed to connect through your firewall If you require further information on how to configure your firewall to allow this application please contact the vendor of your firewall software 11 Why is the Micro SD card not being recognized A The card is not inserted correctly or is of the wrong size format Re insert the card or try another Micro SD card and make sure the capacity and format is correct 34 TATA speed time speed time Get time 12 On restarting the computer there is no signal indicated You are in a place where there is no network coverage such places include underground parking garages tunnels and some remote rural areas eThe device is not properly connected Close the device safely as usual pull out the device and re insert the device again 9 Important Safety Information Traffic safety Do not use the data card while driving a vehicle Do not place the data card
5. 1 In case activation is unsuccessful you will see the following prompt 4 2 Please click on the OK button The following screen will appear Please click on the Activate button as shown in the below figure Please repeat the same sequence as stated above to continue TATA 14 TATA hotan speed time speed time Get time Un installation of Application Software 1 Exit Management procedures 2 Remove the device from the system then pull it out 3 Open Add Remove program in the control panel 4 Accord the prompt finish un installation Installation Procedure for Mac OS 1 Connect the USB Modem with PC 2 Install the Dialer amp Driver Connect the USB Modem with your PC via USB port Insert the device into Laptop PC eoo 102 Dialer E Goce Lel DEVICE 3 Macintosh E oua Olive VME102 Dialer 1 252 PLACE 2 STDS Ei desktop KPSZ J Aoplications 7 Documents Z KG Today lt gt Yesterday SS fA Q Past Week GE images Al Movies ii Documents C A nem Zero KB availabe 4 15 TATA P Get speed Get speed Get time Double click icon of TTSL Olive VME102 Dialer Welcome to the TTSL Olive VME102 Dialer Ver 1 0 0 Release 000 Installer You will be guided through the steps necessary to install this s
6. Removable Storage DVD Dewe 6 xD DvD G G Network Orives TATA hotan B Get Get speed Get time Get speed Get time time Please refer to the following screenshots for the further steps of installation Click Next and then Install IISL Olive VNE102 Dialer Ver 1 0 0 Setup 1151 Olive VNE102 Dialer Ver 1 0 0 Setup aHa Welcome to the TTSL Olive VME102 Dialer Ver 1 0 0 Setup Wizard This wizard will guide you through the installation of TTSL Destination Folder Olive VME102 Dialer Ver 1 0 0 It is recommended that you close all other applications TATA Photon before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Create Shortcuts Start Menu Group Desktop Icon Quick Launch Icon Cancel TATA Photon Please click on ener rst button 1151 Olive VNE102 Dialer Ver 1 0 0 Setup TISL Olive VYHE102 Dialer Ver 1 0 0 Setup MN E Completing the TTSL Olive VME102 Dialer Ver 1 0 0 Setup Wizard Please wait while TTSL Olive VME102Dialer Ver 1 0 0 being installed Create shortcut C Documents and Settings All Users FFA PHOTON bee Dialer Ver 1 0 0 has been installed on Click Finish to close this wizard Show details After installation click on the icon TATA PHOTON Plus Dialer Fie Edt View Favorites Toos
7. on the passenger seat or where it can break loose in a collision or sudden stop Operating environment Remember to follow any special regulations in force in any area and always power off your data card whenever it is forbidden to use it or when it may cause interference or danger Note that the data card may cause similar interference as any cellular terminal e g mobile phone and must not be used in areas where the use of any such device is prohibited Use the data card in its normal operating positions Electronic devices Most modern electronic equipment is shielded from radio frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your data card 35 TATA hotan p speed speed Get time Pacemakers Pacemaker manufacturers recommend that a minimum separation of 20 cm 6 inches be maintained between a data card and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of wireless technology research Persons with pacemakers You should always keep the data card more than 20cm 6 inches from their pacemaker when the data card is powered on You should not carry the data card in a breast pocket If you have any reason to suspect that interference is taking place power off your data card immediately Hearing aids Some digital data cards m
8. C is Ok or not TATA hotan p speed time speed time Get time 1 Which operating systems does VME102 support A The supported operating systems are as follows Windows2000SP4 XP SP2 Vista Windows7 Mac 10 5 10 6 Linux OS Fedora 2 What s the max speed of dongle supports A The max speed is 3 1Mbps 3 Why does the Dialer display no signal A Please confirm the device works normally Please refer to the user manual ePlease confirm the local network is fine still not resolved please contact service provider 4 How to plug unplug dongle device A Connect the device to the PC 5 What s does the red blue LED flash mean A No service state Red light flash Enter service area state Blue light double flash Connect state Blue light fast flash 6 How to use T Flash card A Insert the T flash card to your data card eConnect Data card to the computer e nstall the Dialer 33 TATA hotan p speed speed Get time computer Removable disk 7 my PC can t detect any new hardware when VME102 is connected to it What should do A Change to another USB port elf the problem still exists please contact your service provider 8 When I connect VME102 to PC why does the setup program can not start automatically A For the Windows XP and Windows 2000 Click the Start gt and input gpedit msc to open the Group policy
9. Introduction Congratulations on your purchase of the Olive VME102 Photon Plus USB Data Modem Device The User Guide contains important information on the proper use and correct operation of Photon Plus USB Data Modem We recommend that you read this manual carefully to ensure optimal performance 2 System Requirements PC with USB Port eHardware configuration should satisfy the demand of the operating system Windows2000SP4 XP SP2 Vista Windows7 eMac 10 5 10 6 Linux OS Ubuntu 8 1 above Fedora Display Resolution Above 800x600 Note If your PC has lower configuration the performance of your device may be lower TATA hotan Get speed Get time Get speed Get time Get time 3 VME102 Appearance Please find below the description that you need to know to start using your device Name Description 1 USB Plug It connects the device to your PC 2 Indicator light Power Red light flashes on plugging in the device Link Blue light flashes continuously in case the connection is on 3 T Flash Slot To install a microSD slot and use it as a data storage device 4 Technical Specification Modem Type TATA hotan p speed time speed time Get time USB Dongle NON RIUM Mode EVDO REVA Frequency Band 800 MHz Antenna Type Speeds Internal Up to 3 1 Mbps Downlink amp Up to 1 8 Mbps Uplink Dimension 76 0 25 4 10 8mm Inte
10. TATA Photon speed Get time speed Get time Olive VME102 User Guide TATA hotan p speed speed Get time Table of Contents 1 MEIC E 1 2 System RequileiTie lite 1 102 Appearance 2 3 5 1 5 the Micro SD cies 4 the devicB RATIS 6 Installation Procedure for Windows e RO IM SUE 6 Installation Procedure for MacOS 15 Installation Procedure for LINUX seenak KEE 21 BASSI the DAMON e 26 S VME102 Trouble SOON B 32 9 lmportant Safety endum akt Dos EN 35 10 and iis eicere rnt eene 37 TATA Actors p speed time speed time Get time 1
11. ation Use only the supplied antenna Unauthorized antennas modifications or attachments could damage the data card and may violate regulations governing radio devices All of the above suggestions apply equally to your data card or any accessory If any of them is not working properly take it to your nearest qualified service facility The personnel there will assist you and if necessary arrange for service 38
12. ay interfere with some hearing aids In the event of such interference you may want to consult your service provider Other medical devices Operation of any radio transmitting equipment including data cards may interfere with the functionality of inadequately protected medical devices Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions Power off your data cards in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to 36 TATA Actors p speed time speed time Get time external RF energy Persons with pacemakers Pacemaker manufacturers recommend that a minimum separation of 20 cm 6 inches be maintained between a data cards and a pacemaker to avoid potential interference with the pacemaker these recommendations are consistent with the independent research by and recommendations of wireless technology research Emergency Call You can use your phone for emergency calls However connections in call conditions cannot be guaranteed You should never rely solely on the phone for essential communications Children Safety Put your phone battery and charger in places beyond the reach of children Do not allow children to use the phone battery or charger without guidance Do not allo
13. e button the following screen appears The moving bars indicate that the activation is in progress Network Information Activate minutes Do not click n 19 TATA Get time You may have to wait for a couple of minutes Once activation is successful you will see the following screen ol Cancel ES Photon Plus For help call 1800 266121 Connect i Once activation is successful click on the Connect button and start surfing In case the activation fails the following sequence of steps needs to be followed 1 In case activation is unsuccessful you will see the following prompt bs af 20 TATA hotan A Get speed Get time Get speed Get time Get time 2 Please click on the OK button The following screen will appear Please click on the Activate button as shown in the below figure Please repeat the same sequence as stated above to continue gt Un installation of Application Software 1 Exit Management procedures 2 Open Uninstall TATA Photon Dialer click gt OK Installation Procedure for Linux Before proceeding further make sure you have wvdial installed on your laptop desktop If not then 21 TATA hotan p speed time speed time Get time install it by writing apt get install wvdial in termi
14. ialer appears as follows Please click on the Continue button as shown in the image below On clicking the Continue button the following window appears repaid Enter Pin 11 TATA A QEZEL QEZEL Get time Please select the Prepaid Postpaid option depending on the services that you wish to opt for Gently scratch the silver strip on the Activation card you have received with the Starter Kit to reveal your 14 digit PIN Enter your 14 digit PIN number in text box against the text Enter PIN Please click on the Activate button On clicking the Activate button the following screen appears The moving bars indicate that the activation is in progress General Lock Network IpAdress Information Activate minutes Do not click n 12 You may have wait for a couple of minutes Once activation is successful you will see the following screen 4 Cancel Photoart ON CEZ Get time Photon Plus For help call 1800 266121 Connect Once activation is successful click on the Connect button and start surfing 13 TATA hotoan speed Get time speed Get time Get time In case the activation fails the following sequence of steps needs to be followed
15. nal You need internet connection for it Now plug in your modem in USB port On inserting you will notice icon of Photon Plus on your desktop screen right click on it and eject it 1 In terminal write the following command sudo Isusb Sometimes it need to input the password for sudo such as sudo password for Please input it then it should has similar information as follows Bus 002 Device 002 ID 22F4 0021 Here the 22F4 0021 is very important it corresponds to the VID amp PID of the data cards TATA hotan p speed time speed time Get time 2 Now it should load the proper module to let the kernel know the device Please do as follows Ssudo modprobe usbserial vendor 0x22F4 product 0x0021 After that using the command dmesg to check again it will see the following information usbcore registered new interface driver usbserial drivers usb serial isb serial c USB Serial support registered for generic usbserial_generic 2 2 1 0 generic converter detected usb 2 2 generic converter now attached to ttyUSBO usbserial_generic 2 2 1 1 generic converter detected usb 2 2 generic converter now attached to ttyUSB1 usbserial_generic 2 2 1 2 generic converter detected usb 2 2 generic converter now attached to ttyUSB2 usbcore registered new interface driver usbserial_generic drivers usb serial usb serial USB Serial Driver core This is for loading the device the next steps should int
16. oftware Click Continue then install Welcome to the TTSL Olive VME102 Dialer Ver 1 0 0 Release 000 Installer You will be guided through the steps necessary to install this software Continue 16 Get speed time Get speed Get time Get time Please enter your laptop s password when pop up window appears Standard Install on Macintosh When installation is successful click on the Close button Installation completed successfully Introduction Destination Sel d Install Succeeded The software was successfully installed 17 BhaLanm Get time After clicking on Close the dialer opens When the installation is complete the following dialer appears Please click on the Continue button as shown in the image below On clicking the Continue button the following window appears Please select the Prepaid Postpaid option depending on the services that you wish to opt for Enter Pin 18 TATA hotan p speed time speed time Get time Gently scratch the silver strip on the Activation card you have received with the Starter Kit to reveal your 14 digit PIN Enter your 14 digit PIN number in text box against the text Enter PIN Please click on the Activate button On clicking the Activat
17. on Help Options Click here to Activate the Modem Cancel TATA w prio or TATA Photon Plus For help 1800 266121 Connect Get speed Get time et speed Get speed Get time et time TATA hotan A Get speed Get time Get speed Get time Get time 31 TATA hotan p speed speed Get time 8 VME102 Trouble Shooting If you are facing issues with your data card please refer to the following table Common problems Check item Cannot automatically install the driver amp Dialer tool in the first time Maybe the computer does not open the auto run function Please go to My gt Rom the name of which is VME102 Dialer open it and run the autorun Exe manually Cannot install driver successfully Cannot find the device by Dialer tool Cannot search signal from Dialer tool Cannot connect to internet by Dialer tool Please try to uninstall it and then install it again Please check whether it can find the device from Device Manager If not please check whether you can see the CD VME102 Dialer from My Computer If so then eject the CD Please check whether the MDN you are using is activated or not Please contact operator whether the parameters are configured correctly Please check whether it can search signal by Dialer first Please check whether the Modem configuration of P
18. rnal Memory Memory Card Slot Support 1Gbit NAND 256Mbit DDR T Flash External Memory Support Upto 32Gb NOTE In regions where Tata Photon Plus network coverage is unavailable the device will operate on Tata Photon Whiz speeds of up to 153 6 Kbps Bhatarn Get speed Get speed Get time 5 Inserting the Micro SD Card 1 Remove the back casing 2 Insert the T flash card 3 Insert the back casing S 6 Using the device Bhata speed time speed time Get time For different operating systems the installation process is different Please note the process for the following Operating Systems Installation Procedure for Windows XP 1 Connect the USB Modem with PC Connect the USB Modem with your PC via USB port gt N 2 Install the Dialer amp Driver If PC opens the Auto Run function it will pop up an installation interface If not please go to the CD as 5 hoton Get speed Get time speed Get time Get time shown in the figure below and open it and double click the AutoRun exe file or right click and click on Auto play fat Ven wot eo LJ 9 ras 5 Address Computer Hard Disk Drives System Tasks Vien system nformaton Gag Lace oer C2 xe oe 20 change a oo 0 2 Other Places E edad Devices with
19. roduce how to dial the data service We use the wvdial command as example 3 Edit the wvdial configure file by typing the following command Ssudo gedit etc wvdial conf On entering the above line a new window will pop up Fill in the details as given below and click save and close that window Edit the wvdial conf file as follows 23 TATA p speed time speed time Dialer Defaults Init ATZ Init ATQO V1 1 50 0 amp C1 amp D2 FCLASS 0 Modem Type USB Modem Baud 115200 Modem dev ttyUSBO Phone 777 Username internet Password internet Stupid Mode 1 4 Do the wvdial to connect data service Ssudo wvdial This command will initialize the modem and connect you to internet If connected successfully you will see this in terminal window see the image haierghaier laptop sudo wvdial gt WvDial Internet dialer version 1 60 gt Cannot get information for serial port gt Initializing modem gt Sending ATZ ATZ OK gt Sending ATQO V1 El 50 0 amp 1 amp D2 FCLASS 0 ATQO V1 1 S0 0 amp 1 amp D2 FCLASS 0 OK 24 gt Modem initialized gt Sending ATDT 777 gt Waiting for carrier ATDT 777 CONNECT 153600 gt Once you are connected press CTRL C to disconnect from internet Carrier detected Starting PPP immediately Starting pppd at Wed Apr 7 11 00 44 2010 Pid of pppd 2202 Using interface pppd
20. w children to put the battery in mouth for electrolyte in the battery is poisonous Do not allow children to touch the small fittings Otherwise suffocation or gullet jam can be caused if children swallow the small fit 10 Care and Maintenance Your data card is a product of superior design and craftsmanship and should be treated with care The suggestions below will help you to fulfill any warranty obligations and to enjoy this product for many 37 TATA hotan p speed speed Get time years Keep the data cards and all its parts and accessories out of small children s reach Keep the data cards dry Precipitation humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits not use or store the data cards in dusty dirty areas Do not store the data cards in hot areas High temperatures can shorten the life of electronic devices and warp or melt certain plastics not store the data card in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards not attempt to open the data card Non expert handling may damage it Do not drop knock or shake the data card Rough handling can break internal circuit boards not use harsh chemicals cleaning solvents or strong detergents to clean the data card Do not paint the data card Paint can prevent proper oper
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