SAILOR 500/250 FleetBroadband
Contents
1. off hook key Example If the PUK is 87654321 and the new PIN is 1234 dial 87654321 1234 1234 followed by or off hook key If you enter 10 wrong PUKs the SIM card will no longer be functional Contact your Airtime Provider for a new SIM card IP handset After having entered the user name and password for the terminal you have 3 attempts to enter the SIM PIN before you are asked to enter the PUK Pin Unblocking Key The PUK is supplied with the SIM card for your terminal Enter the PUK followed by a new PIN of your own choice The PIN must be from 4 to 8 digits long If you enter a wrong PUK 10 times the SIM card will no longer be functional and you have to contact your Airtime Provider for a new SIM card Entering the SIM PIN for the terminal 27 Chapter 2 Getting started Entering the PIN using the web interface To enter the PIN Do as follows 1 Ona computer connected to the terminal open your browser and enter the IP address of the terminal Refer to Using the web interface on page 57 The default IP address is 192 168 0 1 If your SIM card uses a PIN and the PIN has not yet been entered the web interface will open on the PIN page Thrane amp Thrane SIGNAL 0000000 Please enter PIN DASHBOARD PIN ok ADMINISTRATION Er joe TTTTT Wwe Z7 2 Type in the PIN and click OK When the PIN is accepted the web interface opens the Dashboard and is ready for use If the PIN is no2. the terminal Note 4 By default all handsets connected to the terminal will ring on incoming calls If you have connected a fax set the incoming call type on that Phone Fax interface to 3 1 kHz Audio to avoid that the fax rings and answers an incoming Standard call For further information see Selecting the call type on page 39 To make a call to a phone connected to the terminal dial lt Mobile number gt e is the prefix used in front of the country code for international calls 32 Making the first call Chapter 2 Getting started Mobile number The mobile number of the terminal you are calling The first part of the number is always 870 which is the country code for the BGAN system Note 4 There are two Voice numbers one for 3 1 kHz Audio and one for Standard Voice Example Ifyou are calling from Denmark and the mobile number for 3 1 kHz Audio is 870782105234 on your terminal and you want to make a call to the terminal using 3 1 kHz Audio dial 00 870 782105234 a v u s a q Oo If the mobile numbers are listed in the web interface you can look them up by selecting PHONE BOOK gt Mobile numbers If the numbers are not listed refer to your airtime subscription We recommend using the web interface to save the mobile numbers for future reference See Viewing and editing the mobile numbers on page 75 Making a call from one terminal to another To make a call from one terminal
3. to 10 seconds to power down the terminal Alternatively use the ignition or remote on off function described above Starting up the terminal 23 Chapter 2 Getting started Connecting the IP handset Power supply The Thrane amp Thrane IP handset is powered from the LAN interface using Power over Ethernet Starting up the IP handset 24 The following procedure is for the Thrane amp Thrane IP handset The procedure may be different for another type of IP handset Note 4 The first handset that is connected to the LAN interface on the terminal is automatically registered in the terminal and assigned the local number 0501 and password 0501 For information on how to connect additional handsets see Connecting a new IP handset on page 105 Do as follows Connect the Thrane amp Thrane IP handset to one of the LAN PoE connectors on the terminal as described in the user manual for the handset The handset starts up automatically If your SIM card requires a PIN and the PIN has not yet been entered in the terminal you can enter the PIN from the BGAN menu of the IP handset To enter the PIN select BGAN gt Enter PIN from the handset menu system Note that this menu item is only available if the terminal is waiting for a PIN Then type in the Administrator user name and password followed by the PIN for the terminal For further information on the IP handset refer to the user manual for the handset Connecting th
4. SAILOR SAILOR 500 250 FleetBroadband Thrane amp Thrane Chapter 2 Getting started In this chapter This chapter describes how to start up the system and make the first call or data session o v u zu s E En o For information on how to install the system insert SIM card and connect cables refer to the installation manual for the SAILOR 500 FleetBroadband and SAILOR 250 FleetBroadband systems Before you start Operation at high temperatures In very high ambient temperatures do not touch areas of A the terminal that are marked with this symbol If the terminal is installed in a location where the ambient temperature may rise above 50 C we recommend placing the terminal where unintentional contact is avoided Note that the maximum allowed ambient temperature is 55 If the maximum ambient temperature does not exceed 50 C the terminal can be placed in a public area For further information on installation refer to the installation manual for the SAILOR FleetBroadband systems Chapter 2 Getting started Connector panel The drawing below shows the connector panel of the terminal Power Reset button SIM slot DC input switch L Band Antenna 9 Output L Band Antenna Phone Fax1 Phone Fax2 ISDN 4xLANw PoE 1 0 Grounding stud For information on how to connect to each interface refer to the installation manual for the SAILOR 500 FleetBroadband and SAILOR 250 FleetBroad
5. band systems 20 Before you start Chapter 2 Getting started Starting up the terminal SIM card Note that the SAILOR FleetBroadband terminal requires a SIM card dedicated to FleetBroadband The terminal can only access the BGAN network when the right type of SIM card is installed For information on how to insert the SIM card refer to the installation manual a v u B E En o Starting up the terminal 21 Chapter 2 Getting started Switching on the terminal Using the Power switch To switch on the terminal use the Power switch in the connector panel It normally takes one or two seconds for the terminal to switch on SIM Card L Band Antenna U T nu Using the ignition system Normally the ignition function is not used in maritime installations Instead you may want to use the remote on off function described in the next section If you have connected the ignition system of your vessel to the I O connector you may leave the power switch in the on position and the terminal will switch on off when you start stop the engine of your vessel When the engine is stopped the terminal is in standby mode meaning that only the primary parts of the system are kept alive The standby current is max 15 mA when the ignition is off For information on how to connect to the I O connector refer to the installation manual for the SAILOR 500 FleetBroadband system You must set up the ignition
6. e IP handset Chapter 2 Getting started Connecting a computer Before connecting to the LAN interface For the LAN interface to work without any further setup the connected computer must be set up to obtain an IP address and a DNS server address automatically a v u lej s E v Oo Connecting a computer to the LAN interface Do as follows 1 Power up your computer 2 Connect your LAN cable between the network connector on your computer and one of the LAN connectors on the terminal 3 When the computer and the terminal are ready check the connection e g by accessing the built in web interface of the terminal with your browser For further information see Accessing the web interface on page 60 You may have to disable the Proxy server settings in your browser For further information see Browser settings on page 58 For information on how to configure the LAN interface on the terminal see Configuring the LAN interface on page 87 Connecting a computer 25 Chapter 2 Getting started Entering the SIM PIN for the terminal Overview Depending on your SIM card you may have to enter a SIM PIN to use the system You can enter the PIN using a standard phone or ISDN phone the IP handset or the web interface For information on how to connect the IP handset or computer you are going to use see Connecting a computer to the LAN interface on page 25 or Connecting the IP handset on page 24 Enter
7. function in the web interface For further information see Configuring the I O interface on page 110 Using a remote on off switch If a switch is connected to the remote on off pins in the DC connector you may leave the power switch in the on position and use the remote switch to turn the terminal on and off When the remote switch is off the terminal is off However if you leave the power switch on the terminal in the on position 22 Starting up the terminal Chapter 2 Getting started you can always switch the terminal back on with the remote switch The standby current when the remote switch is off is max 2 mA For further information on the remote on off function refer to the installation manual for the SAILOR FleetBroadband systems Power up completed When the terminal is switched on the Power indicator in the LED panel of the terminal lights green oS v u s E q Oo Power Terminal Antenna Message LAN1 LAN2 LAN3 LAN4 Activity mm es ms LinkSpeed NE ME MM Mmmm Md pra i RD SAILOR You can now access the terminal settings but the terminal is not ready for making calls or running data sessions until the system is registered on the BGAN network This normally requires that you enter a SIM PIN For further information see Entering the SIM PIN for the terminal on page 26 and Registering on the BGAN network on page 30 To switch off the terminal tip the Power switch back It takes 5
8. ing the PIN using a phone or IP handset To enter the PIN If you have a phone connected to the terminal you can use it to enter the PIN at start up Do as follows Dial the PIN the same way you would dial a phone number e For an analog or ISDN phone Pick up the phone When the terminal is waiting for a PIN you will hear 2 beeps pause 2 beeps etc Dial lt PIN gt followed by When you hear a busy tone or a dialing tone the PIN has been accepted and you can hang up or dial a number e For an IP handset Select the BGAN menu select Enter PIN and enter the user name and password for the terminal Then enter the PIN for the terminal Note that the menu item Enter PIN is only available if the terminal is waiting for a PIN 26 Entering the SIM PIN for the terminal Chapter 2 Getting started Wrong PIN Analog phone or ISDN phone If instead of the busy tone or dialing tone you continue to hear 2 beeps pause 2 beeps etc it means the PIN was not accepted Check that you have the correct PIN and try again If a wrong PIN has been entered three times you will hear 3 beeps pause 3 beeps etc This means you have to enter the PUK PIN Unblocking Key provided with your SIM card After entering the PUK you must enter a new PIN of your own choice 4 to 8 digits long a v u lej s E En Oo Dial the following lt PUK gt lt New PIN gt lt New PIN gt followed by or
9. k Chapter 2 Getting started LED indications during the registration procedure This table shows how the startup procedure is signaled with the light indicators If an error occurs the indicators will light yellow or red depending on the severity of the error Status Antenna indicator Terminal indicator The antenna is starting up Flashing slowly green a v Nn lej s E En Oo The antenna is Flashing rapidly green performing a sky scan The terminal is Flashing green registering on the network The antenna is tracking Steady green The system is registered Steady green Steady green and ready for use For further information on the indicators see Light indicators on page 166 Registering on the BGAN network 31 Chapter 2 Getting started Making the first call Introduction When the Antenna and Terminal indicators in the LED panel on the terminal both light steady green you are ready to make or receive the first call The following sections provide a short guide to making calls For more detailed information see Making or receiving a phone call on page 42 Making a call from the terminal To make a call from a phone or handset connected to the terminal dial 00 lt country code gt lt phone number gt followed by or off hook key Example To call Thrane amp Thrane in Denmark 45 39558800 from an analog phone dial 00 45 39558800 Making a call to
10. t accepted see the next section Wrong PIN 28 Entering the SIM PIN for the terminal Chapter 2 Getting started Wrong PIN You have 3 attempts to enter the PIN in the web interface before you are asked to enter the PUK Pin Unblocking Key The PUK is supplied with your SIM card Enter the PUK followed by a new PIN of your own choice The PIN must be from 4 to 8 digits long If you enter a wrong PUK 10 times the SIM card will no longer be functional and you have to contact your Airtime Provider for a new SIM card a v u s E En Oo Entering the SIM PIN for the terminal 29 Chapter 2 Getting started Registering on the BGAN network Registration procedure 30 When the SIM PIN is accepted by the terminal the SAILOR FleetBroadband system starts the registration procedure on the BGAN network Note 4 We recommend keeping the vessel on a steady course while the antenna is performing a sky scan If the vessel is turning during sky scan it increases the total duration of the sky scan process You can monitor the registration procedure by looking at the Antenna and Terminal indicators in the LED panel of the terminal Power Terminal Antenna Message LAN1 LAN2 LAN3 LAN4 Activity E SA S al a Link Speed NE ME a 1 n pra e a SAILOR Note that the registration procedure may take several minutes The table on the next page shows the normal sequence Registering on the BGAN networ
11. to another dial 00 lt Mobile number gt What s next After reading this chapter you should be able to start up the terminal and make a simple data or voice connection The next chapters provide more information on the user interfaces and the setup of the terminal The following chapter Operating the system explains how to use the system What s next 33
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