SG_V360_pda_20121221..
Contents
1. 44 Serial Number Definition 45 FRU Field Replaceable Unit List 46 V360 Smartphone Exploded Diagram 47 V360 Smartphone Spare Parts List 49 opare Parts sb a anda d eset Mere cede As 49 Online Support Information 52 Index 53 VII System Specifications Features Below is a brief summary of the smartphone s many features Form Factor amp Dimension e Bar Type 130 x 67 x 9 9 mm OS Android Jelly Bean Modes Bands HSPA Dual band 900 2100 HSDPA up to 7 2Mbps HSUPA up to 5 76Mbps GSM Qual band 850 900 1800 1900 EDGE class 12 GPRS class 12 Platform Mediatek MT6577 Memory 8Gb LPDDR2 4GB eMMC Display 4 5 qHD Capacitive Multi Touch 4 pts at least Camera Rear 5MP AF with Flash Front Connectivity BT4 0 WiFi IEEE802 11 b g n WAPI FM Radio GPS GPS AGPS Sensor e G sensor P L sensor E compass I O Micro USB 3 5mm HSJ Chapter 1 Keys Switches e Cap Touch Key for Back Home Menu e Side Key Power key Volume up down Battery 7 1760mAh Expansion Slot Micro SD Memory Card Others DSDS 3 color LED Indicator SRS Optional NFC Accessory Headset Adaptor USB Cable Battery Chapter 1 System Block Diagram Capacitive MCU JTAG Fcore4 JTAG JTAG JTAG 4GB eMMC 8Gb D2. the work area with a clean dry lint free cloth to protect the LCD panel 4 Place the system on a flat stable surface Disassembly Process The disassembly process is divided into the following sections e External components disassembly Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components Main Screw List TORX MA1 6 Y 12 8 DARK AISI1018 30037 MK 3500000069W Chapter 3 15 External Module Disassembly Process External Modules Disassembly Flowchart Dower Disconnect USB and all other cables from system Remove Battery Cover Remove Battery NOTE Items enclosed with broken lines are optional and may not be present Chapter 3 Removing the Battery Cover IMPORTANT Cover the work area with a clean dry Lint free cloth before placing the smartphone face down 1 Remove the Battery Cover from the side as show as picture below Removing the Battery Cover IMPORTANT The Battery is locked in place do not force the Battery out of the battery bay before open in locking mechanism 1 Gently pull down to release the Battery Removing the Memory Card and SIM Card NOTE The Memory Card and SIM Card are both optional items and may not be present 1 Gently push and pull out the SIM Card and the Memory Card
3. Chapter 3 24 Diagnostics and Troubleshooting Diagnostic Tools and SOP This document is intended to evaluate requirements of Service Engineering CSE a application which facilitates repairing for after service Definitions Acronyms and Abbreviations Time to Failure Timer Serial Number Subsidy Lock Interface for the application layer to determine whether ME is permitted operate with currently inserted SIM Delivery Whole package customized CCI to develop full and Y by CCI standalone package Functionality Handset Specific Data Retrieve or update handset specific information IncreaseFBI Value of FBI increase 1 occ ERN Read Bluetooth MAC address Chapter 4 25 Hardware Diagnostics Test items of hardware components or accessory interfaces Main Display LCM White LCM Black LCM Green LCM Blue LCM Back Light High LCM Back Light Med LCM Back Light Low ID T lt D Q Menu Search Back Volume Up Volume Down Camera Power amp Home test by default behavior Audio Test tone to speaker MIC test Test tone to earphone Record from earphone B Indicator LED light color Red LED light color Green LED light color White Storage SD card detection c lt 2 5 Battery Status Read battery status Voltage amp temperature lt lt lt Stand alone tool Companion applications that l
4. ENE SEN 27 Enter test lt 27 TOUEN PANG sad 28 Legree eden ie oe PR SNC SA 28 dba g vr a bac gian ORE edocet 29 MEN Av et Be a 29 292525359 305 ce acit titia arbi a dos fee E anb 30 WaveldaVDACk 3 5 et di Eos Com t ur e tnra en e eee 30 FRECCIVEN DS O 31 mice M PUE ERE 31 Headset vorri sd Ec ee eden 32 VI Table of Contents PhoneMic TO Headset EB tb Ice eet een Sead 32 HeadsetMic to 33 mulco MEC TIPP n UTER CILE 33 NN 34 SIU ORG AA EE EE EE LL T tae tae 34 eria e PIC 35 ALSP dS na ve oth stale da actus in fh Sloe ta a udo d Lar 35 RETO EN 36 feta caeco ato eke ars 36 Kur 37 aioe 37 Thank you Palette Hardware Diagnostic Tool 38 RETE 38 Installation procedure 38 3256 parant ouo wor eM eun 40 Quit Palette program
5. the phone is in the state of the cover again select the Test P Sensor ALS PS Test Light Sensor Chapter 4 35 Bluetooth Into the test item after initialization into the test instrument Use computer software to control the instrument to test Finally according to the test results to select the pass or fail Bluetooth Test Fail Wifi Into the test items the system will automatically find the hotspot called TestAP no password then automatically end Test Fail ET E v m FALL Chapter 4 36 GPS Put the phone on the tooling enter the test item and then the phone is searching for satellites GPS TTFF s 4 mSensor Into the test item and then hold the phone draw an 8 to calibrate Put the phone on the tooling with a north south direction placed and finally select Test for North to complete the test est for North Chapter 4 37 Thank you Palette Hardware Diagnostic Tool Introduction Introduction Palette is a service tool which developed by Acer software team This is a simple test tool to supply front end operators shop or collection points for simple diagnostic testing Installation procedure 1 Install Acer Palette 2 000 00 GEN msi at PC NB site 2 Execute Palette Main Select HW Diagnostic Falette Main Palette To run the software upgrade tool Palette Download To download the latest EUU from server Download Scheduler To zchedule t
6. 6 46 V360 Smartphone Exploded Diagram 0 A n 4 Oe y 2 yl E TE LIT ND LA AA66 MB SPONGE GASKET Non AASS SBIAUDIO LCD MODULE BLACK LCD TP UPPER AA66 UPPASY BLACK TP LCM 6 1 001 LOW ASSY DUAL AA66 LOWASY BLACK RING SIL Non NFC 60 HBPH1 001 BATTERY COVER BLACK DUAL AA66 BATCOV BLACK SPONGE Non 60 1 002 BATTERY COVER BLACK SINGLE NFC 67 BATCOV BLACK SPONGE 60 1 002 MAIN ANTENNA I ANTENNA AA66 MAIN PENTA 60 HBPH1 004 VOLUME KEY BUTTON P R BLACK VOLUME KEY 2 42 HBPH1 001 POWER KEY BLACK P R BLACK POWER 1KEY 42 HBQH1 001 Chapter 6 47 RECEIVER AA66 RECEIVER TBD RECEIVER MESH AA66 RECEIVER MESH TBD SPEAKER 1 XHS160901SW45P42 02 HAOSHENG 23 HBPH1 001 SPEAKER 2 501812381001 GETTOP 23 HBPH1 002 Chapter 6 48 V360 Smartphone Spare Parts List Spare Parts List roe ror ean em event men ee men ee MB ASSY DUAL HB 70511 00V ANTENNA BOARD 55 HBPH1 001 SUB BOARD 55 HBPH1 002 LCD MODULE BLACK LCD TP UPPER 6M HBPH1 001 DR 1 LCD MODULE WHITE LCD TP UPPER 6M HBQH1 00 Chapter 6 4 LOW ASSY DUAL 60 HBPH1 001 60 HBRH1 001 LOW ASSY SINGLE NFC BATTERY COVER BLACK DUAL 60 HBPH1 002 BATTERY COVER WHITE SINGLE 60 HBSH1 001 BATTERY COVE
7. HE Transparent area Mirror ink Smoky black NEN Sensor opening 16 dts logo Painting refer to criteria Cool gray 7C 7 Pattern area 6 Receiver mesh LJ Plastic mesh d0 3 p0 45 Painting Matte Red Beze Plastic Painting Soft touch Black Plastic Painting Matte Red Receiver mesh Plastic mesh d0 3 p0 45 Painting Matte Red TP frame Plastic PC TP glass back print White same as the Battery cover color Transparent area Mirror ink Smoky black Sensor opening refer to criteria Plastic mesh d0 3 p0 45 Painting Matte Red Paemae 7 Vol key Plastic NCVM Chapter 1 11 Camera ring Aluminium Diamond cut Flash lens Transparent plastic 19 Camera lens Glass back printing transparent area Nameplate metal Refer to Acer C6 15 Battery cover Plastic Painting soft touch Black 3D aa 1mm 16 dts logo Painting Codgry7C sss gray 7C Chapter 1 Hardware Specifications and Configurations HW Specifications Dual Band Band 1 amp Band 8 WCD
8. Passed ab Passed Button Passed Vihrator Passed Passed Audio Passed Quit Palette program Tap Exit to close the program Palette Main To run the software upgrade tool Palette Download To download the latest EUU from server Download Scheduler To schedule the EDU download plan Device component self diagnostic tool Battery Test Battery test tool Acer Palette 000 00 GEN 31 December 2010 Chapter 4 44 Serial Number Definition The following information describes the serial number details available on the Acer product sticker To view the serial number remove the Back Cover and Battery see Disassembly Process on page 16 as shown below acer INPUT SV DC 1 acer INPUT SV DC 1 Made in China MFG Date MMM YYYY Made in China MFG Date MMM YYYY Series No XXXXXXXXXXXXXXXXXXXXXX Series No XXXXXXXXXXXXXXXXXXXXXX Part SNID YWWddddddMM IMEI XXXXXXXXXXXXXXY Part No XP XXXXX XXX SNID YWWddddddMM IMEI XXXXXXXXXXXXXXY Model No E210 Model No E210 AS 06820 RE The following describes the information product sticker Acer 22 Barcode Follows Code 128 standard refer to http www adams1 com pub russadam 128code html Acer 22 Code SN PPPPPPPPPPYWWSSSSSMMVV PPPPPPPPPP Acer Part Number 3 digit numeric year and week code 55555 5characteruniquehexadecimalcodeb
9. Chapter 3 17 Unscrew the 6 Screws on the Rear Cover TORX MA1 6 Y L2 8 DARK AISI1018 Upp Assy 30037 Remove the Low case assemblies Remove the Main Board 1 Loosen the cable head on the main board Chapter 3 18 2 Uncover the BTB on the Main Board 3 Uncover the Main Board 4 Loosen the ZIF on the main board 5 Remove the main board Chapter 3 19 Remove the Antenna Sub Board 1 Loosen the ZIP on the sub board 2 Loosen the cable head on the sub board 3 Uncover the BTB on the sub board Disassembly of Group Photo Chapter 3 20 Replacing the Antenna Sub Board 1 Assemble back the ZIP on the sub board 2 Contact the cable head on the sub board 3 Cover the BTB on the sub board Replacing the Main Board 1 Assemble the ZIF on the main board Chapter 3 21 2 Assemble back the Main board on the Upper cover Replacing the USB Cable 1 Assemble back the USB cable Chapter 3 22 Replacing the BTB Connect 1 Assemble back the BTB Connect Replacing the Upper Case 1 Assemble the Low case and replacing 2 Insert 6 screw as Show Chapter 3 23 TORX MA1 6 Y L2 8 DARK AISI1018 Upp Assy 30037 Replacing the Battery 1 Insert the battery into the Battery bay and lock the Battery in the place Replacing the Battery Cover 1 Insert the Bottom of Battery Cover into the smart phone and push the Battery cover into the place
10. DIN KOCCSSS rs av dia ta a dec CROP ber etium AS ous die rs 15 External Module Disassembly Process 16 External Modules Disassembly Flowchart 16 Removing the Battery 17 Removing the Battery 17 Removing the Memory Card and SIM Card 17 Unscrew the 6 Screws on the Rear Cover 18 Remove the Low case assemblies 18 Remove the Main Board 18 Remove the Antenna Sub Board 20 Disassembly of Group PROTO versa be Pct n taba a acus 20 Replacing the Antenna Sub Board 21 Replacing ne Man Board 4 2 4 0 so Sad ba 21 Replacing the USB Cable 22 Replacing the BTB Connect 2 024 dte ea ed beis 23 Replacing the Upper Case 23 Replacing the BANEN dea dad deta AED he d ed AS o ae aita 24 Replacing the Battery 24 Diagnostics and Troubleshooting 25 Diagnostic TOOLS and SOP o eae tte dict ES pA Ve Hox Oed si EM 25 User Manual of Service Tool 27
11. DR2 EMI MSDCO IQ BSI BPI MT6162 12 0 EINT Touch Panel GPS MIPI DSI G850 6300 PCM UART3 125 eg 500 2 MT6620 Backlight Antenn ntenna MT6329 Driver ISDC3 WiFi BT Speaker mono diff 1 Duplexer PA Band 1 eee pe 252 2p 2s D o Band2 gt Duplexer penne Flash LED 1 a Band2 6329 gt Class D Class il oa as i Camera IF I2C1 Band 8 Fog Main Camera HPRP a bd n BC8 share je ES LI Tx path i d 2 with BC5 T Sub Camera Headset Earphone MIC Camera IF I2C1 5 and BC8 can only active one Low in the same time Fog E share BJT Rx path Handset Earphone MIC with BC5 Duplexer Dod gt Band 8 i IC DM DATAR DM Hog Analog MIC Fuel Guage rod 1st MIC ot jer RE 1 2 iid SIM2 for GSM only FATET eng SAM 1 6850 ie PS KCOL DET DIL PWRKEY ipud Power RX SAW 6900 ALS PS Sensor RX SAW 61800 E Compass filter AX SAW 61900 filter Compal Communications Inc itle SCHEMATIC M B GA 348 Block Diagram THIS SHEET OF ENGINEERING
12. DRAWING IS THE PROPRIETARY PROPERTY OF COMPAL COMMUNICATIONS ING AND CONTAINS CONFIDENTIAL ize Document Number AND TRADE SECRET INFORMATION THIS SHEET MAY NOT TRANSFERRED FROM THE CUSTODY OF THE COMPETENT DIVISION OF R amp D DEPARTMENT EXCEPT AS AUTHORIZED BY COMPAL COMMUNICATIONS INC NEITHER THIS SHEET NOR THE INFORMATION CONTAINS MAY 2 601PA9 kee USED BY OR DISCLOSED TO ANY THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT OF COMPAL COMMUNICATIONS ate Thursday November 29 2072 Bheet 3 of 24 2 1 Chapte ri Your Acer Smartphone Tour After examining your smartphone features let us show you around your new smartphone Views 1 Bezel Plastic Painting Soft touch Black 2 Power key Plastic Painting Matte Red 3 Receiver mesh Plastic mesh d0 3 p0 45 Painting Matte Red 4 TP frame Plastic PC Glossy Black iM 9 Speaker mesh pu Stainless etching j 10 Circle brush PVD Meet Black 11 Camera ring Aluminium Diamond 12 Flash lens Transparent plastic 13 Camera lens Glass back printing LLLI transparent area 8 Vol key E 14 Nameplate metal Fr XE Refer to Acer C6 5 glass back print 15 Battery cover White same as the Plastic Painting soft touch Black Battery cover color 3D pattern recess0 1mm
13. Download Mode 0 The current software is now being updated from your Device This will take a few minutes Totally the update should take about 20 minutes Remember please do not disconnect your device from your PC or the power supply until the upgrade is completed ACER E210 1 1 01 EMEA GENIEN ar Empowering People Status RECEIVE PROGRAM STATUS The current software now being updated from your Device This wil take a few minutes Totally the update should take about 20 minutes Remember please do not disconnect your device from your PC or the power supply until the upgrade is completed 10 5 When EUU is installed the device will reset ACER E210 1 001 01 GENIEN Status RESET The current software is now being updated from your Device This will take a few minutes Totally the update should take about 20 minutes accer Empowering People Remember please do not disconnect your device from your PC or the power supply until the upgrade is completed 6 Completed screen displays then click Finish Chapter 2 ACER EZ1U 1 001 01 GENIEN Update Successfully Thanks to update programs Empowering People Finish 11 SD Card Download Process Abstract This document describes how to use SD download to upgrade Acer K5 images Upgrade Preparation Get new image file image zip from vender Unzip the imag
14. Key and keep holding Vol down key 0 55 Click send button to reboot system SD download is proceeding until download completed Chapter 2 13 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble and reassemble the smartphone for maintenance and troubleshooting IMPORTANT The use of metal tools during disassembly may damage the casing Use plastic tools where possible IMPORTANT Cover the work area with a clean dry lint free cloth before placing the smartphone face down Disassembly Requirements To disassemble the smartphone you need the following tools e Wrist grounding strap and conductive mat to prevent electrostatic discharge A clean dry lint free cloth to prevent damage to the LCD during disassembly e Tweezers plastic and metal e Plastic Pry NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Related Information The product previews seen in the disassembly procedures may not represent the final product color or configuration Chapter 3 14 General Information Pre disassembly Instructions IMPORTANT Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system 2 Unplug the USB adapter and all other cables from the system 3
15. MA Quad band EDGE GPRS Band GSM Memory Bluetooth 3 0 with EDR WiFi b g FM radio 3 5mm Audio jack microUSB2 0 HS LCM 4 5 qHD 540 x 960 16 7M colors TFT Dual SIM Optional Dual standby Single Talk HW reserved one for 3G amp one for GSM voice Processor ARMIS SSS Modem ARM1176 4 x UART to 3Mbps EDR for GPS BT FM RDS modem and UART debugging interfaces SDIO 4 x SDIO interfaces SD MMC MS amp MSPro eMMC v4 4 MPEG4 H 264 H 263 VP8 Codecs MP3 AAC AAC eAAC AMR WB AMR MIDI Ogg Vorbis PCM USIM Dual SIM Single Talk Built in support for dual voltage USIM 4 5 a Si TFT LCD Display resolution pixels 960 V x540 H Supported Colors 16 7M Battery Connectivity Audio video decoders Chapter 1 Maximum Charging Voltage 4 35V Pack capacity 1300 mAh Talk time Talk time 3G 4 hours dependent on usage 2G 5 hours dependent on usage Standby 300 hours WDCDMA dependent on network 300 hours GSM dependent on network Camera e Built in 5 megapixel Auto Focus camera up to 2592 x 1944 resolution System Memory Memory embedded 8Gb LPDDR2 4GB eMMC MCP memory Chapter 1 Software Upgrades System Requirements Microsoft Windows XP or above P4 2 8G and Ram 1G DDR or above e Latest version of EUU End user Upgrade Utility EUU xxx msi e Tool USB Cable NOTE Please make sure mobile battery power is over 5096 before execut
16. R WHITE DUAL 60 HBQH1 001 BATTERY COVER BLAGK SINGLE 60 HBRH1 002 REGEIVER 60 HBPH1 003 MAIN ANTENNA 60 HBPH1 004 VOLUME KEY 42 HBPH1 001 POWER KEY RED 42 HBPH1 002 POWER KEY BLACK 42 HBQH1 001 SPEAKER 1 23 HBPH1 001 SPEAKER 2 23 HBPH1 002 En RUBBER VGA 47 HBPH1 002 Chapter 6 5 CAMERA 5M 05 001 a s Chapter 6 51 Online Support Information This section describes online technical support services available to help you repair your Acer device If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s products including e Service guides for all models User s manuals e Training materials e Software utilities e Spare parts lists e TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are e Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the
17. V360 Smartphone Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on the V360 smartphone service guide Copyright Copyright O 2011 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Other br
18. and and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actionsm relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guid
19. aunched by CSE and run standalone Chapter 4 User Manual of Service Tool Enter On Shutdown state just press VolumeDown Power button we can enter into the FTM On the right is the main interface there are four options Item Test the FTM test items Clear Test Report Clear test results Version version information ShutDown Shutdown PS under the FTM mainly through the volume up and down keys to operate on key confirmation key the next key is to select key Factory Mode Item Test Enter FTM test items On the right is the main menu of FTM test item To do a test as long as you use the Down key select to one item and then press the UP button to confirm the item Selection On the Back item you can return to the previous menu level Test Report 463829790BB Touch Panel Chapter 4 27 Touch Panel After entering this test item use your fingers to operate the screen draw a straight line between the two red lines horizontal 10 lines vertical 6 lines and then automatically end the test Keys amp Vibrate Enter the Keys amp Vibrate item in turn press the volume key volume down key power button followed by the phone vibrate then the test ends automatically and return to the main menu evs 8 Vibrate Chapter 4 28 Backlight Level After entering the test item there will be two sub measure items Show Test Images enter the submeasure and continuously press the butto
20. e For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Table of Contents System Specifications 1 1 System Block Diagram eA RE ERR 3 Your Acer Smartphone 4 I CPI ee sr 4 Hardware Specifications and Configurations 6 Software Upgrades 8 System Requirements 8 Software Upgrade Procedure 8 Using the EUU For distributor or service center 8 SD Card Download Process 12 pes 12 Upgrade Preparation s du a acie ato sek e Cede Aes 12 Upgrade Process 5953 made dU Qo dap ER AE Sac pde e as dome seas 12 Machine Disassembly and Replacement 14 Disassembly Requirements 14 Related 14 Informe Ol 15 Pre disassembly Instructions 15 DISASSEM
21. e EUU NOTE Please disable Anti Virus software if EUU is blocked by it NOTE The minimum requirement of the OS disk is 1 GB space Software Upgrade Procedure Using the EUU For distributor or service center 1 Boot up the device to Android and connect the device with PC via USB cable aL Ch 12 01 See all your apps Touch the Launcher icon Acer Settin Contacts Messaging Market Chapter 2 8 2 Execute EUU xxx msi The Welcome screen displays Windows Installer Preparing to install Cancel ACER EUU_Download_Tools Please wait while Windows configures ACER EUU Download Tools Gathering required information Cancel 3 Click Next to check the device status ACER E210 1 001 01 EMEA GENIEN Welcome to the Device Software Update Utility This program wil take you through the software upgrade process Before you continue please ensure that 1 Power on your device The USB cable must be connected to your device and PC acer 2 Close all other applications on the device and PC Empowering People Chapter 2 4 Click Continue to update the new image Chapter 2 ACER E210 100101 GENIEN ar Empowering People Your device software will update to this version New image version ACER 210 1 001 01 GEN1EN Current image version ACER E210 0 038 00 GEN1EN ACER E210 1 00101 GENIEN ar Empowering People Status Enter
22. e zip will get a folder named as image and there should be 14 files in the folder Copy the image folder into your SD card root directory Insert SD card to phone device Upgrade Process There are two ways to trigger SD download mode Physical hot key and SW Hot key Physical hot key a Remove the battery b Load the battery c Press Volume Volume and Power key together for one second then keep pressing Volume key and release both keys immediately Now system enter modem download mode If successful you will see the indicating LED lighting on and blinking d In this phase SD download is proceeding until download completed SW Hot key a Remove the battery b Load the battery C Press the Power key to power on the phone device into Android system d Run the dial application and enter the number 3131 e Click send button f System will reboot and enter SD download mode g In this phase SD download is proceeding until download completed Chapter 2 12 SD download flow chart Start Get image zip file from vender Unzip the image zip and get a folder named as image copy the folder into SD card root directory Insert SD card into phone device Remove and load the battery Physical or SW Phy hot key method Press Power key to power on the phone Press Power Vol up and Vol down keys No Run dial application Yes and enter 3131 Release Vol up Power
23. he EUU download plan Device component self diagnostic tool Battery Test Battery test tool Acer Palette 2 000 00 31 December 2010 Chapter 4 38 3 Please fill in necessary customer s data to the columns then click Confirm 4 Android device ensure micro SD card is inserted Please enable USB Debugging option tap Menu gt Settings Applications gt Development click USB Debugging then contact to PC via USB cable Chapter 4 a Please enter Customer Data Please enter Customer Data Last Name mandatorv First Marne mandatory Middle Mame street Address mandatory Flat Hauze Numberimandatond Town nandatorw Post Code mandatory Province tombs tate Counter mandatory Preferred contacts e mail IMEI mandatory 1 Please follow the procedure described below to turn on the USE debugging mode Henu Serring Aipplications Development check USE debugging 2 Please plug in the USE Pleazse make sure your Please make sure your 3 Make sure the card has cable to your device network sharing is off device mass storage is off been inserted into the machine USB debugging Stay awake Allow mock locations 39 5 Now HW Diagnostic status screen pop up HW Diagnostic Please check your devices LoM in testing Touch in testing ab in testing Button in testing Vibrator in testing in tes
24. m the headset PhoneMic to Headset Test Micl loopback lLoontu Chapter 4 32 HeadsetMic to Headset opeak to Headset Mic then check whether the Sound output from the headset HeadsetMic to Headset Test Fail FM Radio Plug into Headphones and test the FM can receive the 100 and 107 1MHz broadcast tadia Freq 100MHz 4 33 Main Camera Put the phone on the tooling select Preview Capture Strobe to test the Camera Previously Move the system to test focus function Then press the Down key to test flash record number of flash amp n and then Up key to take picture and Down key to return Finally based on the number of flash select the Test Pass with amp n Main Camera Previews Captures Strobe Sub Camera Select the Preview Capture press on Up key for self timer and then press Down key to return sub Camera Preview Capture Chapter 4 34 Gsensor Put the phone on the tooling press the key to enter the test item wait until the phone initialization is complete Then turn the tooling and make six faces of the tooling parallel to the ground Respectively Sensor Test Fail ALS PS This item need to test the ALS uncover and PS Uncover and Cover process Put the phone into the tooling start the test item Step 1 the state of the phone is uncover select the Test Light Sensor Step 2 the state of the phone is uncover select Test P sensor Step 3
25. n check the display of default 8 photos is normal Change Contrast This sub test item test LCD shade Election to the measured item and then press 5 times on key to adjust the brightness of the screen to complete the test Backlight Level Show Test Images Lei Memory Card The system will automatically detect the SD and then automatically complete the test but if parked in the right just Format emmc FAT you can continue to complete the test PS The SD card is inserted before the test Format eMMC FAT Recommend in prod Chapter 4 29 SIM Detect Insert two SIM cards the system automatically detects these two cards and then check the detection results select Test Pass or the Test Fail SIM Detect WavePlayback In turn test the left and right channels of the Speaker to see whether the music can output from both Speaker NavePlayback 5 SPEAKER L Chapter 4 30 Receiver Check whether the music play normal on the receiver HeadSet Insert the headset select test headset and then the music output from the left and right channels respectively Headset test headset les Chapter 4 31 Headset Button Plug in your headphones before enter the test item click the headset hook button to complete the test Headset Button est Fail PhoneMic to Headset In turn to select Mic1 Mic2 and then speak to Mic1 or Mic2 check whether the sound output fro
26. support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix A 52 Numerics 6 Screws on the Rear Cover Unscrew 18 Antenna Sub Board Remove 20 Replacing 21 Battery Replacing 24 Battery Cover Removing 17 Replacing 24 BTB Connect Replacing 23 Conventions IV External Module Disassembly Flowchart 16 FRU Field Replaceable Unit List 46 Group Photo Disassembly 20 Low case assemblies Remove 18 Main Board Remove 18 Replacing 21 Memory Card Removing 17 Index SIM Card Removing 17 System Block Diagram 3 Upper Case Replacing 23 USB Cable Replacing 22 Views 4 53
27. ting Audio in testing Finish Test Item 1 Diagnostic Test Menu There are 7 test items can be used in Diagnostic test Button Vibrator Camera 2 Tap the screen to change difference colors to check LCD Confirm test is passed if no errors Chapter 4 3 Touch Draw 4 lines on screen Confirm test is passed if no errors 4 SD Test SD card read write Select Close if no errors Suns moss Write T0455 5b Compare REST E iriri 5 Button Press each buttons to verify the functions Tap Exit to quit the test Confirm test is passed if no errors 16 55 emne ia 4 Camera E Chapter 4 41 6 Vibrator Tap Test to verify vibration function Confirm test is passed if no errors emis 17 01 Vibrator Test Message Chapter 4 42 T QCamera Check the camera screen is good Press Back button to quit test Confirm test is passed if no errors 8 Audio This test verifies sound playing recording on Speaker Receiver and Earphone Press Back button to quit the test Confirm test is passed if no errors 17 02 WAV Speaker A Receiver Earphones Test 9 Tap Exit to quit test program on Android device enne Button Vibrator Chapter 4 43 10 Click Finish to complete simple diagnostic testing HW Diagnostic Please check your device LOH Passed Touch
28. ymanufacturerbaseandreseteachweek 0 9 A B C D E F 16 code MM Manufacturer code English version code Acer SNID YWWddddddMM YWW 3 digit numeric year and week code as above dddddd 6 digit unique number derived from Acer 22 Code SN SSSSS Transfer Rule 8 92945S4 S5 dddddd 5 164 S 163 54 162 5 161 55 For example 001FD 000509 1 162 15 161 13 Manufacturer code as above Chapter 5 45 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of the F900 smartphone Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel If for whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter
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