BK-L216II User Manual-V1.1
Contents
1. 2761 Manual KIOSK Series Printers BK L2161I Compiled by Date Reviewed by Date Reviewed by Date inni Date SNBC Shandong New Beiyang Information Technology Co Ltd No 169 Huoju Road Hi Tech Zone Weihai city Shandong CHINA Tel 86 631 5673777 Fax 86 631 5673778 2161 Manual Information in this document is subject to change without notice SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO LTD hereinafter referred to as SNBC reserves the right to improve products as new technology components software and firmware become available If users need further data about these products please feel free to Declaration contact our market department or our local distributor No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of SNBC Copyright This manual was published in 2007 with copyright belonging to SNBC China Version 1 0 Trademarks our registered trademark is Marks means Warning Caution Heating Warning ESD The quality control system of SNBC has been approved by the following certification SNBC Items shall be strictly followed to avoid injury or damage to body and equipment Items with important information and prompts for operating the printer The print head is a thermal element please do not touch it and i2. Font 0 setting Font 0 9 17 Font 1 setting Code Pages Code page type International Character International Character type BarCode Available Printable Barcode model SNBC 44 121611 Manual SAC Appendix 2 Tool software For BK L216ll printer we provide the flowing tools configuration software debug software demo software download upgrade program and LOGOKIT tool Brief introduction are as follows Appendix 2 1 Debugging Software The debug software is PRINTERTEST Its main function is to debug printers It supports the following system platform WINDOWS98 NT4 0 2000 XP The flowing is the main interface figure of PRINTERTEST For detailed use explanation please refer to the explain document in the tool software package PrinterTest 4 04 xi Comm Port Set Receive Buffer Printer Acrobat Distiller Display Buffer Display Buffer Clear Buffer Buffer ClearBuffer Save Port Name 1 BaudRate 9600 V Hex Format Receive HandShake Hardware Parity None DataBits 8 StopBits Printer Class Open Port OpenPort Port Closed Command o iz Input self HEX Print File Previous Select File Print Times f Counter Save Printed 0 Mon Feb 23 13 47 34 Page 0 0 E Hex Format
3. Thermal surface Outer side SNBC 1 21611 Manual SNIL Parameter 203 Model 300dpi Model Input voltage 220V 5 50 60Hz Power Output voltage DC 24V 2 5A Paper out speed 2400mm s PRESENTER Paper retracting speed 2400mm s Retraction Hold Commands control close MTBF 360 000 hours Operation Environment 5 C to 45 C 20 to 90 RH 40 C Environment Storage Environment 40 C to 60 C 20 to 93 RH 40 C Character Print head lifetime 2100Km Reliability Cutter lifetime 2500 000 paper thickness 0 08mm Weight About 6 Kg without paper roll and paper holder Table 2 1 1 Technical specifications Note DPI Dots for each inch in printing one inch equals to 25 4mm Character s space can be adjusted by ESC SP Real print speed is related to the conditions as data transmission speed print darkness print duty ratio commands used and supply voltage 2 2 Paper Specifications Paper type Continuous paper marked paper Paper supply Method Paper roll Folded paper Paper width 210 216mm Paper thickness 0 100 Thermal layer Outer side of the roll Paper roll specification 50mm inner dimension of standard core 25 4mm or 250mm inner dimension of optional core 203mm maximum paper outer dimension e Recommended paper gt Continuous paper specification TF50KS E2C Nippon Paper Industries Co Ltd F240AC F220 VP Mitsubishi Paper Mi
4. retraction space cutter maintanece 268 4 60 4 connecting cable space press button space Figure 4 7 2 Horizontal structure SNBC 07 BK L216lI Manual SNIL top cover lifting space paper feeding space paper present space PRE top cover D lifting space paper outlet wy vertical i interface aper transiton chan retraction F ispace Figure 4 7 3 Structure without paper holder Note Spaces in above figure are as follows printer work space printer routine maintenance space and printer operating space Printer work space include paper accommodating space and paper backing space Printer routine maintenance space include PRE s upper cover opening space upper cover opening space and cutter routine maintenance space Printer operating space include paper roll loading space paper loading space button space and connection wire space The dimension given in above figures is only for references Toensure reliable paper accommodating enough space should be left There shall no sharp edges corners edges around the space to avoid the printout damaged 2 Spaces explanation A paper loading space make sure to reserve enough space for semi automatic paper loading B upper cover uplifting space Make sure to reserve enough space to enable the upper cover open Figure 4 7 4 Upper cover opening C Paper accommodating s
5. Appendix figure 2 1 PRINTERTEST interface SNBC 45 BK L216lI Manual ZINC Appendix 2 2 BKMonitor program BKMonitor is monitor software its function is mainly for on line firmware download upgrade printer status monitor print demo etc Supported system platforms WINDOWS2000 XP Server 2003 The flowing is the main interface figure of BKMonitor For detailed use explanation please refer to the explain document in the tool software package KIOSE Printer Monitor gt gt Prnt Test Current 13 49 23 Appendix figure 2 2 BKMonitor interface Appendix 2 3 KIOSKUtility Tool KIOSKUtility is a integrated software tool The main function of KIOSKUtility are for on line firmware download upgrade print demo edit and download CodePage and other usual printing functions demonstration etc Supported system platforms WINDOWS2000 XP Server 2003 The flowing is the main interface figure of KIOSKUtility For detailed use explanation please refer to the explain document in the tool software package x Open Port Download Tool Logo CodePage Sample Option Help FAY Update Font Eeprom Logo Code Page Sample Exit Ej 1055 Appendix figure 2 3 KIOSKUtility interface SNBC 46
6. 121611 Manual 2 Cut the paper neatly by consulting the figure below EV Figure 4 6 4 Paper head explanation 3 Sliding the paper guider to appropriate position scale 210mm or 216mm according to paper width Figure 4 6 5 Adjusting paper guider explanations 4 6 2 Semi automatic paper loading or manual paper loading e Semi automatic paper loading 1 Turn on the power The buzzer will beep for paper end 2 See the figure below inset the front end of the paper roll smoothly through the paper feeding path and loose hands when platen roller starts running and holds the paper 3 The printer starts to load paper After paper loading is finished paper head halts at normal printing position and then printing task can be performed Figure 4 6 6 Semi automatic paper loading Notice The paper head shall go through the horizontal positioning shaft vertical structure doesn t have this shaft paper shall go through between the up and down sliding plates of paper guide SNBC 24 BK L216lI Manual SAS Figure 4 6 7 Paper loading explanation 1 positioning shaft for horizontal structure only 2 sliding plates Manual paper loading 1 Turn on the power and the buzzer will alarm paper end 2 Press down the button on the print upp
7. and D connection wires in figure 6 3 1 are used to send signal VBUS Figure 6 3 1 USB Cable 6 3 1 Power interface This connector is used to connect the printer with external power supply Pins distribution of power connector Table 6 3 1 Power pin definition explanation Figure 6 3 2 Power supply pins SNBC 29 1 21611 Manual SNIL 7 Troubleshooting and maintenance 7 1 Common errors and settlement 7 1 1 Problems during paper loading paper roll width and diameter lt Replace the paper Paper roll can t be loaded into do not meet the requirements of paper holder the printer m Clear wastepaper according to lt gt Paper head is irregular requires Paper jams Remove jammed paper The printer can t feed paper lt gt paper load sensor is not Check the front end of paper to automatically covered by paper head confirm that the paper load sensor Dust or wastepaper covers the is covered fully by paper paper loading sensor Clean the paper load sensor Paper end Replace the paper roll Buzzer alarms lt printer cover is not fully lt Close printer upper cover fully closed After auto paper feeding the Clean the paper loading sensor Dust wastepaper covers the paper can t stop in the normal l paper loading sensor print position Table 7 1 1 Paper feeding problem index SNBC 40 BK L216lI Manual SNIL 7 1
8. Red 14 Power switch 5 Paper guide module 10 Paper end LED Red 3 3 2 Printer mechanism module explanation 1 Paper sensor Detect whether there is paper 2 Pressing plate for opening cover When users press down this plate the print head could be opened automatically 3 Paper guide module is the path before the printing shown as Fig 3 3 1 and Fig 3 3 2 The paper guide module has two parts which can move to right or left so that users could adjust it until the paper lies in the middle of the print head Left and right positioning parts can support the paper width from 210 to 216mm Figure 3 3 2 Paper guide module SNBC 215 2 05 ol om 10 11 12 13 2161 Manual SAC Paper loading sensor Detect the position of the front end of paper Cutter Execute auto cut function Power LED Green To indicate whether the power is on and it lights all the time when the power is turned on Alert LED Indicate all status of print In normal conditions Alert LED is off In error status such as paper end Alert LED blinks Paper end LED When the printer is in paper end status this LED blinks If paper is available Paper End LED is off Reset button When pressing down this button the printer shall execute its reset automatically and clear the print data in the printers FEED button Under normal status no error press to feed paper Keep pressing for continuous paper feeding Turn on the powe
9. into the printer In case this happens turn off the power immediately Do not allow the printer to start printing when there is no recording paper installed otherwise the print head and platen roller will be damaged To ensure quality print and normal lifetime use recommended paper or its equivalent Shut down the printer when connecting or disconnecting interfaces connectors to avoid damages to control board Set the print darkness to a lower grade as long as the print quality is acceptable This will help to keep the print head durable Do not disassemble the printer without permission of a technician even for repairing purpose Keep this manual carefully in hand for usage and reference SNBC E BK L216lI Manual SNIL CONTENT 1 General 2 2 4 4 44 414 6 Ae VMOU CLIO MM UU 6 EEEE E 6 2 7 2 1 lechnical scacvicrinta sata sapete Ee En E Es tan E pAERREE ARES PEEPAR LUE 7 2 PAPO Decl EQUOS 8 3 Structure and functions 4 1 4 4 10 CC 10 2 acini ie EO OTT 11 EET 15 3 3 1 Printer mechanism module appearance without
10. power and open print head upper cover gt Uplift the print head and find out paper loading sensor according to the figure3 3 1 gt With soft cotton cloth dipped with pure alcohol should be wrung carefully wipe off stains on the surfaces of sensors gt Wait for 5 to 10 minutes until pure alcohol evaporates totally press down print head and close printer upper cover 5 2 3 Cleaning paper out sensor When any of the following case occurs paper out sensor should be cleaned gt PRESENTER can t hold paper normally gt PRESENTER can t perform retracting function after holding paper To clean paper near end sensor follow the steps given below gt Turn off the power and open PRESENTER upper cover gt Find paper out sensor according to figure 5 2 1 Paper out sensor Figure 5 2 1 paper out sensor gt With soft cotton cloth dipped with pure alcohol should be wrung carefully wipe off stains on the surfaces of sensors gt Wait for 5 to 10 minutes until pure alcohol evaporates totally and close PRESENTER upper cover 5 2 4 Paper retract sensor When any of the following case occurs paper retract sensor should be cleaned gt Paper in the retract position can not out and PRESENTER doesn t alarm gt Paper in the retract position out and PRESENTER still alarms To clean paper retract sensor follow the steps given below gt off the power and reverse the printer gt Find paper out PRESENTER paper retr
11. seni nune 33 Oe IGANG NING aco E 33 leaniridg Sel 0 eee eee ee ee eee eee 33 5 2 1 Cleaning paper end SONS OM 33 5 2 2 Cleaning paper loading 33 5 2 9 Cleaning paper out Sensor 34 95 224 FADE 34 SNBC gt 1 21611 Manual SNIL SF Cleaning PANUNG EOE EEA E ERA EE E EGEE 35 5 4 Manual resetting cutter 35 5 5 Manual removal of the jammed 36 internace 36 ORS 1 5 5 36 TOES iden For Obr 36 6 1 2 Interface linking terminal distribution and signal function 37 6 2 IEEE 1284 Parallel interface 37 o2 AIC CONS 37 6 2 2 The influence of printer status to parallel interface FAULT and pin 37 0 2 3 Parallel interface signal idoneae cena eek ear ss iu usu onu ain e px REDE 37 6 2 4 Time sequence of data 39 Oo USB IMEE ODUNA 39 it FON
12. smoothness of the paper path We leave fixing holes in printer mechanism for connecting paper out path for you as figure 4 25 Notice the position of four fixing screw Figure 4 7 10 Fixing holes Ifyou need to use our fixing holes Please design the size of paper out path according to above request strictly If your paper outlet is not assembled on the printer namely the paper outlet can be separated with printer during SNBC Eum BK L216lI Manual SAS maintenance and dimension couldn t be as the figure so strictly If you design paper jam preventing mechanism in paper outlet the paper outlet be designed as figure 4 7 11 But as a result of the design the paper can t fall off automatically during paper out You can design it in other shapes but try to keep the smoothness of the paper outlet Figure 4 7 11 Paper outlet preventing jammed paper 4 8 Installing printer driver The printer supports standard WINDOWNS Serial driver and parallel driver both support System platforms such as WINDOWS98 NT4 0 2000 XP Server2003 Vista USB driver supports System platforms such as WIN98 2000 XP Server2003 Vista The current edition of the WINDOWNS driver is V1 0 For setup and use of the driver please refer to the help document in the drive software package Jd Install Driver for printers El x Legal Agreement CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT THE SOFTWARE PROVIDED WITH T
13. 2 Problems during printing Open upper cover and presenter The receipt can t be upper cover check paper path lt Paper jams ejected out smoothly remove wastepaper and reload paper automatically Make sure the paper is loaded The thermal paper is loaded correctly in wrong direction or it s of lt Use recommended paper its poor quality Printout is not clear l l equivalents lt gt Print head needs cleaning Adjust print darkness Printing darkness is too low Use the power supply which meets Input voltage is too low requires lt gt Check if there are sundries in cutter lt gt Paper jams in cutter path Cutter works abnormally Cutter is broken Contact with the manufacturer or your local distributor m lt printer cover is closed Close printer upper cover properly Printing data is lost and l l Remove paper jam no printing Paper jams Table 7 1 2 Print problem index To adjust print darkness and contact with our distributors or manufacturer 7 1 3 Problems during paper out m Paper end lt Install a new paper roll The printer stops printing Paper jams in cutter Check if there are sundries in cutter and warns errors during m Dust or wastepaper covers path printing the paper near end sensor Clean the paper end sensor Table 7 1 3 Problem of out paper inde
14. ET Ie Fae is merid 39 7 Troubleshooting and maintenance 40 7 1 Common errors and settlement 2 4121 1 1 1 4 4 40 7 1 1 Problems during paper 40 7 1 2 Problems during DING 41 fa Lo Problems d Uring paper m RT UU M 41 Other Tt UU Ut 41 ee 42 Appendix 1 Self test 6 EEU TEENE a Na 42 2 ne ne ee ee 45 Appendix 2 1 Debugging SOM Wal Saree 45 Appendix 2 2 BKMonitor 2 0 00 0000 46 Appendix 2 3 KIOSKUtility 46 5 5 1 21611 Manual ZINC 1 General description 1 1 Introduction 121611 is a high performance thermal printer with cutter and presenter as optional and can accept up to 203mm Outer diameter paper rolls The maximum print width is 216mm It can be widely used in Kiosk applications like data communication terminal test instrument terminal and information consulting terminal etc BK L216ll consists of the following modules Thermal printing unit Paper holder optional or not configured Presen
15. HIS AGREEMENT SOFTYYARE 15 LICENSED AND ITS USE 15 SUBJECT TO THE TERMS AND CONDITIONS BELOW IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT PROMPTLY DESTROY THE AND DOCUMENTATION 1 LICENSE GRANT C Reject Press F1 for Help lt lt Back Next gt gt Figure 4 8 1 WINDOWNS driver installation interface SNBC 10 BK L216lI Manual SNIL 5 Routine maintenances lt Before starting routine maintenance for the printer make sure the power is turned off Caution lt not touch the surface of print head with hands or metal Do not use forceps so as to prevent print head platen roller and sensors being scratched lt Do not use organic solvent like gasoline acetone etc lt When cleaning print head or sensors please wait for pure alcohol to evaporate totally before starting printing lt gt recommended to do routine maintenance per month 5 1 Cleaning print head When the following cases occur the print head should be cleaned gt Printout is not clear gt columns on the page are not clear gt Paper feeds or retracts with big noises To clean the print head follow steps given below gt off the power and open the upper cover Lift print head module and wait for print head to cool down totally when it has just finished printing gt Wipe off dust and stains on the surface of the print head with soft cotton cloth dipped with pure
16. Manual Figure 3 1 3 Structure without paper holder Print unit 2 Cutter 3 Cutter label 4 Presenter upper cover open label 5 Presenter 6 Button 7 Paper holder for vertical structure only 8 Product Label Q Print head cover open label 10 Paper feed label for vertical structure only 11 Paper feed label for horizontal structure and without paper holder type 12 Paper holder for horizontal structure only 3 2 External Dimension SNBC 11 BK L216ll Manual C La c I a E Paper center line Paper outlet Figure3 2 1 Dimension without paper holder 212 294 96 mm SNBC 12 BK L216ll Manual roll center Paper outlet 234 8 Lose Figure 3 2 2 Dimension of vertical structure 237 294 263mm SNBC 13 1 21611 Manual SNIL Paper outlet BE E m g i T Figure 3 2 3 Dimension of horizontal paper holder 335 294 150mm SNBC 14 BK L216II Manual SAS 3 3 Printer mechanism 3 3 1 Printer mechanism module appearance without paper holder Figure 3 3 1 Printing mechanism 1 Print platen 6 Paper load sensor 11 Reset button 2 Print head Cutter 12 Feed button 3 Paper sensor 8 Power LED Green 13 Cut button 4 Pressing plate 9 Alert LED
17. act sensor according to figure 5 2 2 SNBC 34 BK L216ll Manual SNJU Paper retract sensor Cotton stick Figure 5 2 2 PRESENTER paper retract sensor gt With soft cotton stick dipped with pure alcohol should be wrung carefully wipe off stains on the surfaces of sensors gt Wait for 5 to 10 minutes until pure alcohol evaporates totally 5 3 Cleaning printing platen When any of the following case occurs the sensor should be cleaned gt Print out is not clear gt columns on the page are not clear gt Paper feeds or retracts with big noises To clean printing platen follow the steps given below gt off the power open the top cover of the printer gt Wait for a few minutes until print head cools down if the printer has just finished printing gt With soft cotton cloth dipped with some neutral detergent should be wrung carefully wipe off stains on the surfaces of printing platen roller 9 4 Manual resetting cutter When one of the following cases occurs manual resetting cutter should be done gt cutter can t cut off the paper and fails to reset cutter doesn t act when pressing CUT button 1 Paper jams due to reset failure of cutter Press CUT button but cutter doesn t act Reset cutter manually in the following steps Turn off printer power gt Remove the protective board cover gt cross screwdriver to rotate motor shaft push cutter guider forward or
18. alcohol The cotton cloth shall be wrung before using gt Wait for 5 to 10 minutes until pure alcohol evaporates totally press down print head module and close upper cover 5 2 Cleaning sensors 5 2 1 Cleaning paper end sensor When any of following cases occurs the sensors should be cleaned During printing the printer sometimes stops printing and alarms paper end when there is paper in fact The printer doesn t alarm paper end when paper is out The printer doesn t identify marks correctly To clean paper near end sensor follow the steps given below gt off the power open print head upper cover gt Lift the print head and find out paper end sensor according to the figure 3 3 1 gt With soft cotton cloth dipped with pure alcohol should be wrung carefully wipe off stains on the surfaces of sensors gt Wait for 5 to 10 minutes until pure alcohol evaporates totally press down the print head and close upper cover 5 2 2 Cleaning paper loading sensor When any of the following case occurs paper loading sensor should be cleaned The paper can t back to normal printing position during semi automatic paper loading Print motor reverse backward for long time during semi automatic paper loading gt After printing is finished the paper can t return to normal printing position SNBC 33 216 Manual SAC To clean paper loading sensors following the steps given below gt off the
19. aper roll support 3 Paper near end sensor 4 Paper near end sensor inter connective socket 5 Paper roll locating block each one on the left and right 3 5 2 Paper holder module explanation 1 Paper near end sensor 1 User may check paper status by sending inquiring command refer to command set for details to the printer 2 Users can adjust the position of paper near end sensor to control the amount of remaining paper according to different paper roll diameter see figure 3 5 1 and 3 5 2 To adjust the sensor please loose those two fixing screws and SNBC 18 1 21611 Manual SNIL move the positioning board up or down to the right position along the slide track then tighten the screws 2 Paper roll shaft Paper roll support 2 is needed when a paper roll with a 50 mm ID is used For paper roll with 25mm ID use only the paper roll shaft 1 3 Paper roll locating block Fix paper roll position fixing piece on paper holder only when using a 210mm wide paper roll For 216mm wide paper please remove the paper roll locating block Caution When you fix or remove paper roll locating block you should adjust both left and right paper guide modules refer to 5 in 3 3 1 printer mechanism module appearance at the same time to match with different paper width 3 6 Interface Figure 3 6 2 USB interface model 1 Centronics parallel interface 2 RS 232 3 Power socket USB inte
20. er cover and lift the print head 3 Manually load paper as following figure and make sure that the printing platen roller is fully covered by paper 4 Close the print head The printer will automatically feed paper to right position Figure 4 6 8 Manual paper loading 4 7 Installing the printer BK L216 printer is designed for embedded application 1 Installation notes Install the printer on a flat and stable place Recommend to use horizontal installation The inclination shouldn t exceed 15 paper feeding direction when inclination installation is done Inclination in other directions is strictly forbidden Keep the printer far away from water source Do not place the printer in the place exposed to vibration and impact while operating and doing routine maintenance we suggest reserving the space as follows figure 4 7 1 4 7 2 4 7 3 SNBC 25 121611 Manual in order to guarantee printer working reliability and easy operation efficiently j Paper load space B top cover lifting space C paper present space PRE top D present lifting space E paper outlet paper transition shaft paper out space 24 191 9 cutter I maintanece connecting cable space Figure 4 7 1 Vertical structure SNBC 26 2161 Manual Paper load space 211 B Top cover lifting space Paper present space PRE top cover lifting sapce
21. following table Signal Signal name direction Data input end Data output end DTR Data terminal is ready ss Frame Grund 6 2 IEEE1284 Parallel interface optional RS 232 serial interface is the standard interface of the printer and IEEE 1284 Parallel interface is the optional one and works in compatible mode For interface position please refer to figure 3 6 1 6 2 1 Parameters Data transmission 8 bits Parallel Synchronization mode nStrobe signal is provided by exterior Handshake mode Busy signal Signal voltage level TTL compatible Connector 36 pins inner empty type Centronics connector in accord with the IEEE1284 agreement 6 2 2 The influence of printer status to parallel interface FAULT pin and PE pin Print head Overheated Table 6 2 1 FAULT pin and PE pin explanation When above errors occur information can be obtained by reading the status of correlative pins of parallel interface 6 2 3 Parallel interface signal Compatible mode SNBC 220 Pin No BK L216ll Manual Compatible mode Data 3 Data 4 Data 5 Data 6 Data 7 Most Significant Bit nAck Busy Perror Select nAutoFd Not Defined Logic Ground N Chassis Ground Peripheral Logic High Signal Ground nStrobe Signal Ground Data 0 19 e NO Signal Ground Data 1 Data 2 Signal Ground Data 3 Signal Ground Data 4 Signal G
22. ips When connect or disconnect the interface cable make sure to hold the plug shell instead of the dragging the cable forcibly 4 6 Loading paper roll Before starting to load the paper roll confirm whether the paper specifications are in conformity with printer requirements refer to 2 2 paper specification 4 6 1 Loading process 1 Before starting to load the paper roll please check the paper width is 210mm to 216mm and decide whether paper roll fixing block is needed according to paper width SNBC 22 BK L216ll Manual SNJU Paper 2 holder o i a Figure 4 6 1 Paper roll location block If the paper roll is 210mm wide paper roll location block is needed To install the paper roll location block please latch position fixing flat spring into the holes in paper holder If the paper roll is 216mm wide paper roll location block is not needed To remove the paper roll location block please move position fixing flat spring to center and get it off 2 Insert the paper roll holding shaft into the core of the paper roll as the following figures Paper roll ID 25mm Paper roll OD 50mm Figure 4 6 2 Explanation for installing paper roll holding shaft 3 Make sure that the paper winding direction is backward and then put the paper roll onto the paper holder Figure 4 6 3 Explanation for loading paper roll Note 1 Avoid the mistaken operation not to hurt fingers SNBC 2242
23. ll Co Ltd KF060 FEAH New Paper Co Ltd F7ONA FUJI PHOTO FILM CO LTD FV230A1 MITSUBISHI PAPER MILL CO LTD Table 2 2 1 Printer recommended paper SNBC 8 1 21611 Manual SNIL gt Marked paper specification In marked paper mode the printer determines cut position by referencing black mark position Detailed paper should meet the following requirement besides that of standard paper Mark length L1 20mm x L1 Mark height L2 4mm lt L2 lt 8 mm Space between two near Marks L3 82 5mm lt L3 x 305mm Mark position on paper Right middle or left side on non thermal sensitive surface of paper Reflectivity reflectivity of black mark shall be less than 15 while the paper itself reflectivity shall exceeds 85 There shall be no any patterns or add items on the area between black marks such as advertisement figure and so on paper central line Li backside mon thermal paper feed laver Figure 2 2 1 Mark position sketch map Notes e Mark height can be set by adjusting printer configuration The paper path has three positions selectable for black mark sensor installation Only one sensor is mounted on the right side of the paper path default when the printer is delivered Paper feeding direction When the printer is in motionless status it does not detect any black marks Therefore if the paper is pulled away from it compulsorily the printer gives no alarm of paper end This featu
24. ng AC adapter N Caution lt gt lt gt lt gt lt gt lt gt lt gt Use recommended power adapter or the one with the same quality Connect power adapter connector at right angle between pin and socket When connecting or disconnecting the cable connector of the AC adapter always hold the connector shell and don t pull the cable forcibly Avoid dragging or pulling the cable of AC adapter otherwise the cable may be damaged or broken and a fire and electric shock may be caused accordingly Avoid placing the adapter near an overheating device otherwise the cover of the cable may melt and cause a fire or electric shock If leaving the printer idle for a long time please disconnect the power of adapter of printer 4 5 Connecting interface cable Make sure that the printer has been shut down that is sign O in power switch is pressed down Connect one end of the interface cable into a relevant interface of the printer and fix them with screws or latch springs as figure 4 5 figure 4 6 and figure 4 7 Connect the other end of the interface cable to the computer Figure 4 5 1Connecting serial interface SNBC 21 2161 Manual SAC Figure 4 5 3 Connecting USB interface Make sure the interface cable is connected in correct direction When connecting serial interface cable do not forget to tighten the fixing screws For parallel interface cable make sure to close the cl
25. od please see section 5 4 J paper feeding space allowed by the paper roll If your printer doesn t have paper holder or the paper holder is made yourself please consider the space Figure 4 7 3 There is a blue line in the space If paper feeding is controlled above the blue line your printer is considered to be horizontal Or else it is vertical For horizontal type you had better control the paper roll above the space mainly in order to use the buffer mechanism of print mechanism to avoid compression For vertical type Please add buffer mechanism to paper holder as figure4 7 8 In addition if paper feeding touches vertical critical interface figure4 7 3 please add paper transition roller to the paper holder in order to avoid that paper touches metal parts directly causing paper damaged paper Figure 4 7 8 Buffer explanation SNBC 30 2161 Manual SAC 3 Notes for paper holder separate installation If available install the printer and paper holder together If the paper holder has to be installed separately because of limited space to ensure the reliability of paper feeding please pay attention to following items For installation dimension please refer to the explanation of J paragraph Keep paper path smooth avoid sharp folder to cause overload Avoid that paper rubs with sharp object in order to prevent paper thermal layer damaged Make sure that paper keeps certain
26. p downloading Resolution Printer resolution Valid Print Width Max Maximum print width PrintSpeed Print speed Dark Scale Print darkness Cutter Enable Disable cutter PRSENTER Enable Disable PRESENTER PRSENTER Mode PRESENTER paper out mode Comm Interface Communication interface setting Rx Buffer Size Data receiving buffer zone size Interface Type Interface type SNBC 43 BK L216ll Manual Baud Rate Serial communication baud rate setting Data Bit Serial communication data bit setting Stop Bit Serial communication stop bit setting Parity Serial communication parity bit setting Flow Control Serial communication data stream mode handshaking type Command CR Enable Disable CR command Data Received Error Serial receive error Interface Type2 The second interface type Resident Fonts Font setting Font 0 12x24
27. pace Make sure to reserve enough space for the PRE turning board uplifting and paper looping height For A4 size paper the looping height is around 100mm SNBC 228 BK L216ll Manual SAC Figure 4 7 5 Paper looping D PRE upper cover uplifting space Make sure to reserve enough space for Pre upper cover to lift up and loose PRE upper cover Figure 4 7 6 PRE s upper cover open Paper rolls loading space Make sure to reserve enough space to load paper roll paper retraction space Presenter module waits for the user to take the paper away If the user does not need the paper the paper backs to the dustbin of the machine Paper retraction outlet should be reserved when the machine is fixed as figure4 22 which is positioned with fixing hole The hole you design should be bigger than the one in the figure If your printer doesn t have paper retraction function just neglect this point SNBC 29 BK L216ll Manual SNJU 267 4 Figure 4 7 7 Paper retraction outlet G connection wire space make sure there are enough space to connect and disconnect power cable and communication cable of print mechanism button space make sure there are enough space to finish the operation of the CUT button FEED button and power switch cutter maintenance space make sure there are enough space to finish the disassembly of the protective cover and the operation of cutter manual resetting For maintenance meth
28. paper 15 3 3 2 Printer mechanism module explanation nennen 15 16 ST NN PND UAC NR EO me 16 3 4 2 Presenter parts explanation 440 17 TE TEE T TO OUT 18 3 5 1 Paper holder 18 3 5 2 Paper holder module 18 m 19 4 Installation and 20 BPN WA eerie dre T TT 20 4 2 Assembling the printer for vertical and horizontal type 20 4 3 Connecting the grounding wire 20 4 4 Connecting the AC power adapter 21 4 5 Connecting interface EEEE EEEE EREE iE EE ER 21 4 6 Loading paper TOllssesevexereteutter aff v SR REA 22 2d WMO AIC 22 4 6 2 Semi automatic paper loading or manual paper loading 24 MPS CINE AVG 25 4 8 Installing printer mnm 32 5 Routine maintenances 1 1 1 1 44 sese
29. pressure to printer elastic shaft to get buffer effect Make sure that paper center is in consistent with the center of the paper feeding path in order to prevent paper from slant during printing For position dimension please see shape dimension in section 3 2 The intensity of the paper holder and paper shaft should be parallel with printer head cutter etc 4 Notes when designing external paper out path In your system it may be necessary to connect paper out path to match with the printer To keep paper feeding smoothly we suggest design project in the place where external paper out path matches with the printer as figure 4 7 9 and request that the paper feeding path is smooth without burr sharp corner and tuber Hotice this fixing screw Paper outlet upper board Paper outlet nether board Figure 4 7 9 Paper outlet explanation Upper board dimension of paper out path should be controlled from 4 5 to 5 5 mm dimension should from 4 to 5mm This is mainly to avoid the interference when the upper cover of PRE uplifts and also to avoid interference with the fixing screw M2 5 of the PRE upper cover Lower board B dimension of paper out path is controlled to be within 1mm and D is from 2 to 4mm Notice The paper outlet shown in figure is just a sketch map the paper outlet angle can be designed according to actual need But try to avoid the paper outlet bend in order to increase the
30. r while pressing this button for one second to print self test page Content in self test page changes with the configuration of the printer Note make sure that there is paper in the printer and the print head is not uplifted before starting self test page For self test page please refer to Appendix 1 printer self test page Error LED Red This LED is used to indicate different status of the printer Normally it isn t light When errors happen for example paper end it will flash to give alarms CUT button Press to cut paper under any circumstances even the printer has errors Power LED Green To press down can turn off the power To press down turn on the power 3 4 Presenter module 3 4 1 Appearance Figure 3 4 1 Presenter appearance SNBC 16 2161 Manual Figure 3 4 3 Retraction sensor 1 Presenter turning board 2 Presenter module 3 Paper path in presenter 4 Paper out sensor 5 Prstin sensor optional 3 4 2 Presenter parts explanation Paper out sensor to detect paper status PrstIn sensor optional to detect whether paper retracted N Caution Paper sensor may be ineffective due to the direct irradiation of sunlight blazing light and heat source SNBC 17 BK L216II Manual NU 3 5 Paper holder 3 5 1 Paper holder appearance 4 b s M Figure 3 5 2 Horizontal paper roll holder appearance 1 Paper roll shaft 2 P
31. re design assures that the printer does not alarm paper end errors when a black mark stops on paper near end sensor of the printer gt Folded paper specification SORS Folding line fc Paper feed Cutting position Figure 2 2 2 Relations between folding line position and cutting position When using folded paper make sure to keep the folding line outside of the printing area to avoid paper jammed recommended to set the cutting position 0 5 to 2mm below the folding line reverse to feeding paper direction to prevent paper jam Refer to continuous and marked paper specification to decide the position relation between folding line and black mark Notice Please use the recommended paper or its equivalents Using other types of paper may affect print quality and reduce the print head lifetime Do not paste the paper to the shaft core SNBC 9 1 21611 Manual SNIL Ifthe paper comes in contact with chemical or oil it may discolour or be less heat sensitive which will greatly affect the print quality Do not rub the paper surface with a nail or hard metal Otherwise it may discolour When the temperature goes up to 70 degrees paper will discolour So please be careful to the effect of temperature humidity and sunlight in environment 3 Structure and functions 3 1 Appearance Figure 3 1 1 Vertical structure Figure 3 1 2 Horizontal structure SNBC 10 BK L216ll
32. rface A Only one kind of interface between parallel and USB can be configured in one printer SNBC 19 216 Manual SAC 4 Installation and suggestion 4 1 Unpacking Open the carton and all packing materials and check whether all items in the packing list are short or damaged In case of damages or missing items please contact your dealer or the manufacture for assistance 4 2 Assembling the printer for vertical and horizontal type For safety purpose print mechanism and paper holder should be packed separately in transport Before getting the printer into use please reassemble them according to the following figures Figure 4 1 Vertical type Figure 4 2 Horizontal type Notice Make sure to plug paper near end sensor pin into its inter connective socket For socket position please refer to 3 5 1 paper holder appearance 4 3 Connecting the grounding wire To ensure that the printer has a nice grounding status please follow figures below to connect the grounding wire zu a a Figure 4 3 connecting the ground wire SNBC 20 21611 Manual SAC 4 4 Connecting the AC power adapter 1 Make sure the printer is turned off 2 With the flat side of cable pin of AC adapter facing downward plug the cable pin into the power interface on the bottom of the printer 3 Connect the AC power cable to a nearby electrical outlet agp Figure4 4 Connecti
33. round Data 5 Signal Ground Data 6 Signal Ground Data 7 Signal Ground PError Select and nAck NO NO Signal Ground NIN AJO NIN O N N N Co Signal Ground Busy and nFault C2 Signal Ground nAutoFd nSelctln nlnit C2 C2 NO nFault Not defined Not defined Not defined nSelectln 09 W C2 Oo gt amp Table 6 2 2 Parallel interface signal definition Note lt stands for host computer terminal and P stands for printer terminal lt Parallel Interface Signal use TTL voltage level When it is used please make sure both the rise and drop time of host computer terminal is no longer than O 5us lt When data transfers the host computer should not ignore the busy signal or else the print data may be lost lt Thelength of parallel interface connection wire should be as short as possible if it meets use requirement SNBC 38 1 21611 Manual SNIL 6 2 4 Time sequence of data 8 DATA Kata Table 6 4 Demand explanation of interface signal 6 3 USB interface optional RS 232 serial interface is the standard interface of the printer and USB interface is an optional one which accords with USB 1 1 agreement standard and work in full speed mode For interface position please refer to figure 3 6 2 Data transfer bit rate is 12Mbps USB transfers signal and power by a kind of four line cable D
34. s 2 1 Technical Specifications E Parameter 203dpi Model 300dpi Model Print method Direct thermal line Paper Length 210mm 216mm 210mm 216mm Max 216mm 8 5 Max 216mm 8 5 Max 1728 2560 305 Standard mode l Min 82 5mm Print height 1000 Special mode l Min A4 3 82 5mm Print speed 125mm s 100mm s RAM memory SRAM 8MB 1MB 2MB 4MB Print Width Flash memory Print head temperature Thermal resistor detecting Print head position l Micro switch detecting Paper mark detecting Photoelectrical Sensor Paper near end detecting Photoelectrical Sensor Interface RS 232 Centronics optional USB optional CODE128 ITF UPC A UPC E EAN13 EAN8 CODE39 CODE93 CODABAR PDF417 English font 0 12x24 English font 0 18x34 English font 1 9x17 English font 13x24 Big font 24X24 Big font 36 X36 Big Font optional Simplified Chinese GB2312 traditional Chinese GB18030 Japanese Korean Barcode Barcodes Fonts All fonts can be enlarged 1 to 6 times vertically and horizontally respectively Rotation Print 0 90 180 270 Bold white black reverse Underline Support BMP bit Image download to RAM or FLASH Support direct BMP Print Fonts Process Graphics Graphics Paper type Paper roll OD Medium Paper roll ID Continuous paper marked paper folded Paper Max 203mm Optional 25 4mm or 250mm Thickness 60 100 um
35. ter optional or with paper out path Control board structure e Cutter According to different paper roll installation mode 1 2161 has models in horizontal and vertical structures for customers to select BK L2161l be connected with other devices by serial interface and parallel interface serial interface USB interface Drivers available for Win95 98 NT4 0 2000 XP LINUX 21611 could be operated and maintained very easily 1 2 Main features e Printing High speed printing Thermal print with low noise High reliability Presenter Accommodate present printout Retract printout after waiting time Hold printout for user to take away Applications Its commands are compatible with ESC POS standard Character processing 1 6 times enlargement vertically and horizontally Rotation 0 90 180 270 white black reverse underline inverse Barcode printing is Barcode printing is available by using bar code command Barcodes can be printed both in the vertical direction and in the horizontal direction Character font size font A or font be selected via a command Printer maintenance Easy paper roll loading Easy Print head cleaning Various features and parameters can be selected by using a software tool Auto paper cutting Semi automatic paper loading 9495 SNBC 6 BK L216ll Manual Mark identification and checkout 2 Specification
36. there is big gap between upper and lower blade as figure 5 4 1 SNBC 35 BK L216ll Manual Protective board cover Figure 5 4 1 Manual resetting cutter 5 5 Manual removal of the jammed paper When any of the following errors occurs please remove jammed paper manually gt Paper jams between platen roller and cutter holder gt Paper accumulates at paper inlet of the cutter in the front of print head gt can t cut off paper Remove jammed paper in the following steps gt Open printer upper cover gt Pull out the jammed part of paper if the cutter couldn t be reset please refer to 5 4 1 manual reset cutter to reset the cutter gt Cut off the folded part of paper Reload the paper 6 Interface signal 6 1 RS 232 Interface 6 1 1 Parameter gt data transmission mode asynchronous serial communication gt handshake mode gt voltage level baud rate data bit Parity bit Stop bit Y connector SNBC RTS CTS DTR DSR MARK 3 to 15 V Logic 1 OFF SPACE 3 to 15 V Logic 0 ON 1200 2400 4800 9600 19200 38400 57600 115200 bps 8 bit or 7bit None even or odd 1bit 9 pins serial connector female head 36 BK L216lI Manual SNIL Caution lt 4 baud rate data bit and parity bit are set by EEPROM 6 1 2 Interface linking terminal distribution and signal function Printer signal and status is described as the
37. ts peripherals for safety To prevent damage caused from static electricity do not touch either its printing part or connecting parts zu Mn Certification B V The MED DNV 1509001 2000 21611 printer has been also approved by the environmental management system as below ISO 14001 REGISTERED N Y DNY DNV Certification B V The Netherlands I BEIVANG SNC 2161 Manual SNJU Safety Instructions Before installing and using the printer please read the following items carefully Install the printer in a flat and stable place Reserve adequate space around the printer so that the operation and maintenance can be performed conveniently Keep the printer far away from water source Do not use or store the printer in a place exposed to heat of fire moisture and serious pollution and do not expose the printer to direct sunlight strong light and heater Do not place the printer in a place exposed to vibration and impact No dew condensation is allowed to the printer case of such condensation do not turn on the power until it has completely gone away Connect the DC adapter to an appropriate grounding outlet Avoid sharing one electrical outlet with large power motors and other devices that may cause the fluctuation of voltage Disconnect the DC adapter when the printer is deemed to idle for a long time Don t spill water or other electric materials
38. x Note Contaminated paper may cause detection failure 7 1 4 Other problems printer is not connected with the Connect the printer with the power supply LED can not light and printer power supply correctly correctly doesn t work printer isn t turned on Turn on the printer Printer is in error status Remove all errors l lt communication cable is not Make sure the communication cable is The printer doesn t work after o connected well connected correctly receiving commands mM l Interface setting is wrong lt Print a self test page and set the interface again according to information on it Table 7 1 4 Other problems index SNBC 41 216 Manual SAC Paper near end alarm acts only as a prompt for users not error status Therefore when this alarm is given printing task can still be sent If paper jam in the cutter first clear up the jammed paper then press CUTTER button to reset the cutter Appendix Appendix 1 Self test page Print self test page in the following steps Turn off printer power hold the FEED button for at least 1 second while turning on the printer The printer will start to print a self test page Take 203 dpi Serial USB interface model as an example the self test paper is shown as follows BK L2161 200 TEST FORM Boot Firmware Main Firmware H W Parameters H W ID Flash Memory Size Flash Logos Si
39. ze Resolution Print Width Max Fixed Left Margin Fixed Right Margin Print Speed MAX Dark Scale Cutter PRSENTER Bundelr Mode Communication Interface Rx Buffer Size Interface Type1 Baud Rate Data Bits Stop Bits Parity Flow Control Command CR Data Receive Error Interface Type2 Resident Fonts Font0 12X24 Font1 9X17 Code Pages SNBC FV1 010 FV 1 000 BK L216112 U 1 1M bytes 64k bytes 203x300DPI 216mm mm 100mm s 110 Enabled Enabled Command Control 4096 bytes RS232 38400bps 8 1 DTR IDSR Ignored Print USB_BK L216ll_1 English English 437 850 852 _42 2161 Manual 858 860 863 865 866 1252 International Character U S A France Germany U K Denmark Italy Spain Japan Norway Denmark 11 Spain II Latin America Bar Code Available UPC A UPC E EAN 8 EAN 13 CODE 39 CODE 93 ITF CODABAR CODE 128 417 Explanation of self test page content Boot Firmware Printer BOOTLOADER version Main Firmware Printer monitor program version H W Parameters Printer parameter setting H W ID Printer ID setting Flash Memory Size Printer FLASH size Flash Logos Size Flash size for bitma
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