User Guide - Compare Cellular
Contents
1. To care for your Motorola mobile device please observe the following 9 x drying a Don t try to dry your mobile device using a microwave oven conventional oven or dryer as this may damage the mobile device liquids Don t expose your mobile device to water rain extreme humidity sweat or other liquids extreme heat or cold Don t store or use your mobile device in temperatures below 10 C 14 F or above 60 C 140 F Don t recharge your mobile device in temperatures below 0 C 32 F or above 45 C 113 F dust and dirt og Don t expose your mobile device to dust dirt sand food or other inappropriate materials at 6 p x cleaning To clean your mobile device use only a dry soft cloth Don t use alcohol or other cleaning solutions shock and vibration Don t drop your mobile device protection To help protect your mobile device always make sure that any battery connector and compartment covers are closed and secure ne Recycling Mobile Devices amp Accessories Please do not dispose of mobile devices or electrical accessories Such as chargers headsets or batteries with your household waste or in a fire These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority Alternatively you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region2. MOTOROLA MOTOROLA EX431G LIFE AA Poweren This product meets the applicable limit for exposure to radio waves known as SAR of 1 6 W kg FCC amp IC The limits and guidelines include a substantial safety margin designed to assure the safety of all persons regardless of age and health The highest SAR values measured for this device are listed in the regulatory information packaged with your product WELCOME Your Motorola EX431G makes life fun All social all the time e Messaging Easy texting and no more cramped thumbs with the built in keypad e Personalization Make your phone your own with wallpapers and more e Photos amp Music Take and send photos to your friends Listen to music could be when you want wherever you are We ve crammed all the main features of your phone into this handy guide and in a matter of minutes we ll show you just how easy your phone is to use You may be surprised at what you discover Note Your phone may not appear exactly as the images in this guide Caution Before assembling charging or using your phone for the first time please read the important satety regulatory and legal information provided with your product LET S GO Q Cover off microSD in SIM microSIM microSIM Adapter O Cover on Caution Please read Battery Use amp Safety on the back of this guide YOUR PHONE MicroUSB Connector
3. Details of Motorola approved national recycling schemes and further information on Motorola recycling activities can be found at www motorola com recycling Packaging amp Product Guides Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements Please contact your regional authorities for more details California Perchlorate Label Some mobile phones use an internal permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate In such cases California law requires the following label Perchlorate Material special handling may apply when the battery is recycled or disposed of See www dtsc ca gov hazardouswaste perchlorate in English only There is no special handling required by consumers Hearing Aid Compatibility with Mobile Phones Some Motorola phones are measured for compatibility with hearing aids If the box for your particular model has Rated for Hearing Aids printed on it the following explanation applies When some mobile phones are used near some hearing devices hearing aids and cochlear implants users may detect a buzzing humming or whining noise Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate The wireless telephone industry has developed ratings for some of their mobile phones to assist hearing d
4. Defects or damage that result from the use of non Motorola branded or certified Products accessories or other peripheral equipment including without limitation housings parts or software are excluded from coverage d Damage caused by accident abuse misuse liquid contact fire earthquake or other external causes including but not limited to i improper usage or operation e g operating the Product outside their permitted or intended uses as defined by Motorola including but not limited to as set forth by Motorola in the Products User Manual Quick Start Guide Online Tutorials and other documentation improper storage e g subjecting the Product to extreme temperatures abuse or neglect e g broken bent missing clips fasteners connectors impact damage e g dropping the Product ii contact with liquids water rain extreme humidity heavy perspiration or other moisture sand food dirt or similar substances except for Products sold as resistant to such substances but only to the extent the damage was not caused by incorrectly securing the phone s protective elements or subjecting the Product to conditions beyond its stated specifications or limits ili use of the Products for commercial renta purposes or iv external causes or acts which are not the fault of Motorola including but not limited to flood fire earthquake tornado or other acts of God are excluded from coverage e Unauthorized Service or Modification Def
5. discomfort during or after such use stop use and see a physician Children Keep your mobile device and its accessories away from small children These products are not toys and may be hazardous to small children For example e A choking hazard may exist for small detachable parts e Improper use could result in loud sounds possibly causing hearing injury e Improperly handled batteries could overheat and cause a burn Supervise access for older children Similar to a computer if an older child does use your mobile device you may want to monitor their access to help prevent e Exposure to inappropriate apps or content e Improper use of apps or content e Loss of data Glass Parts Some parts of your mobile device may be made of glass This glass could break if the product receives a substantial impact If glass breaks do not touch or attempt to remove Stop using your mobile device until the glass is replaced by a qualified service center Operational Warnings Obey all posted signs when using mobile devices in public areas Potentially Explosive Areas Potentially explosive areas are often but not always posted and can include blasting areas fueling stations fueling areas such as below decks on boats fuel or chemical transfer or storage facilities or areas where the air contains chemicals or particles such as grain dust or metal powders When you are in such an area turn off your mobile device and do not remove ins
6. phone is in Cool Down mode only emergency calls can be made RADIO Listen to the radio First plug in a headset required Press Menu gt 2 Multimedia gt FM Radio Then to e Jo tune a station press go right left Press Options gt Auto Search to search and store automatically e To find the next station press go up then press o right left e To turn off the radio press O down e Jo change the volume press the side volume keys up down Store favorite stations When listening to a station press Options gt Channel list Select a channel number and press Add to store it Press Options gt Channel list to see your stored stations Press keys 1 through 9 to select a stored station TIPS amp TRICKS Voicemail Press and hold 1 If your voicemail number is preset you will connect Handsfree speaker During an active call press e to turn the handsfree speaker on To turn the handsfree speaker off press again You can also use a wired headset to go handsfree Lock your phone Press Menu gt Settings gt Security Settings gt Phone Security gt Phone Lock then enter a password to lock your phone The code is originally set to 1122 To change your password in the Security Settings menu select Change Password gt Phone Password Reset To reset default factory settings on your phone press Menu gt Settings gt Restore Factory Settings then enter 1
7. 122 Caution This option erases all your data and information BLUETOOTH Connect new devices Make sure the device you are pairing with is in discoverable mode Press Menu gt Settings gt Connectivity gt Bluetooth gt My Device gt Search for All Devices When your phone lists the devices it finds within range select the device name gt Pair to connect with it If necessary press Yes and if prompted enter the device passkey such as 0000 to connect to the device To automatically reconnect disconnect your phone with a paired device just turn the device on off To send a media file or contact open the item that you want to transfer then press Options gt Send gt Via Bluetooth MUSIC Play music Press Menu gt 26 Multimedia gt Media player Controls Press Press O right or left play pause next previous song Press and hold O right or left fast forward rewind volume Press the side volume keys up or down view videos Press Z full screen Tip You can use other phone features when playing music but games or radio turns the audio player off If you receive a call while playing music the player pauses automatically Playing music resumes after you end the call WEB Surf the web Note f you can t connect contact your service provider Use your phone s browser to surf your favorite websites Select Browser from the home scre
8. CATIONS AND PASSWORDS MOTOROLA AND OR ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA FILES CONTENT APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY PURCHASED SUBJECT TO APPLICABLE SOFTWARE UPDATES MOTOROLA MAY INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM SOFTWARE THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF OR INABILITY TO USE SUCH INFORMATION DATA SOFTWARE OR OTHER APPLICATIONS e WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT S OPERATING SYSTEM SOFTWARE MOTOROLA STRONGLY RECOMMENDS AGAINST ALTERING A PRODUCT S OPERATING SYSTEM WHICH INCLUDES UNLOCKING THE BOOTLOADER ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS SUCH ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT CAUSE YOUR PRODUCT TO BE UNSAFE AND OR CAUSE YOUR PRODUCT TO MALFUNCTION IN SUCH CASES NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY e IMPORTANT FCC INFORMATION YOU MUST NOT MA
9. Charge amp connect to computer 3 5mm Headset Jack Listen to music WOTOROL or call handsfree Note for some headsets with hang up buttons the buttons will not work Volume Keys Microphone BASICS Turn it on amp off Press and hold PWR END for a few seconds to turn the phone on off Press the left soft key to open the main menu Press the navigation key up down right or left to highlight a menu option Press to select the highlighted option IMPORTANT KEYS nd MOTOROL Soft Keys Perform function shown above Send Key the key Enter a number amp press to call Savoye Power End Key Turn on off o amp end calls Navigation Key Scroll up Ti down left Canter ey or right Pass ALT Alternate Symbols Vibrate Mode PERSONALIZE Set your wallpaper Change the wallpaper to one that makes you smile Press Menu gt Settings gt Phone settings gt Display gt Wallpaper Set ringtone amp volume Play it loud or keep it quiet you choose Press Menu gt F4 User Profiles Choose a profile Press Options gt Customize to edit a profile Set shortcuts Set shortcuts to features you use most Press up down left or right from the home screen to access them Press Menu gt Settings gt Phone settings gt Dedicated key MESSAGES Send an SMS or MMS Press Menu gt M
10. E TO OR CORRUPTION OF INFORMATION DATA SOFTWARE OR APPLICATIONS INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING PROGRAMMING OR REPRODUCING ANY INFORMATION DATA SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS e SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION e DATA BACKUP ALL INFORMATION DATA SOFTWARE OR OTHER APPLICATIONS INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS ADDRESS BOOKS PICTURES MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS AND CAN NOT BE REINSTALLED BY MOTOROLA TO AVOID LOSING SUCH INFORMATION DATA SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION DATA SOFTWARE OTHER APPLI
11. KE OR ENABLE ANY CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION THE FCC GRANT IS BASED ON THE PRODUCT S EMISSION MODULATION AND TRANSMISSION CHARACTERISTICS INCLUDING POWER LEVELS OPERATING FREQUENCIES AND BANDWIDTHS SAR LEVELS DUTY CYCLE TRANSMISSION MODES E G CDMA GSM AND INTENDED METHOD OF USING THE PRODUCT E G HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY A CHANGE TO ANY OF THESE FACTORS WILL INVALIDATE THE FCC GRANT IT IS ILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT Copyright amp Trademarks Motorola Mobility Inc Consumer Advocacy Office 600 N US Hwy 45 Libertyville IL 60048 www motorola com Note Do not ship your product to the above address If you need to return your product for repairs replacement or warranty service please contact the Motorola Customer Support Center at 1 800 331 6456 United States 1 888 390 6456 TTY TDD United States for hearing impaired 1 800 461 4575 Canada Certain features services and applications are network dependent and may not be available in all areas additional terms conditions and or charges may apply Contact your service provider for details All features functionality and other product specifications as well as the information contained in this guide are based upon the latest available information and believed to be accurate at the time of printing Motorola reserves the right to change or modi
12. Medical Devices If you have a medical device including an implantable medical device such as a pacemaker or defibrillator consult your healthcare provider and the device manufacturer s directions before using this mobile device Persons with implantable medical devices should observe the following precautions e ALWAYS keep the mobile device more than 20 centimeters 8 inches from the implantable medical device when the mobile device is turned ON e DQ NOT carry the mobile device in the breast pocket e Use the ear opposite the implantable medical device to minimize the potential for interference e Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place Specific Absorption Rate FCC amp IC YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES Your mobile device is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves radio frequency electromagnetic fields adopted by the Federal Communications Commission FCC and Industry Canada IC These limits include a substantial safety margin designed to assure the safety of all persons regardless of age and health The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit for mobile devices is 1 6 W kg Tests for SAR are conducted using standard operating positions with the device transmitting at its highest ce
13. Ratings Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telephone Switch than unrated phones T4 is the better higher of the two ratings Note that not all hearing devices have telecoils in them Hearing devices may also be measured for immunity to this type of interference Your hearing device manufacturer or hearing health professional may help you find results for your hearing device The more immune your hearing aid is the less likely you are to experience interference noise from mobile phones Software Copyright Motorola products may include copyrighted Motorola and third party software stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software such as the exclusive rights to distribute or reproduce the copyrighted software Accordingly any copyrighted software contained in Motorola products may not be modified reverse engineered distributed or reproduced in any manner to the extent allowed by law Furthermore the purchase of Motorola products shall not be deemed to grant either directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola or any third party software provider except for the normal non exclusive royalty free license to use that a
14. STATUTORY OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR REPLACEMENT OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER e TO THE EXTENT PERMITTED BY APPLICABLE LAW MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES BE UNINTERRUPTED ERROR FREE OR WITHOUT RISK TO OR LOSS OF ANY INFORMATION DATA SOFTWARE OR APPLICATIONS CONTAINED THEREIN OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED e TO THE EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL MOTOROLA BE LIABLE WHETHER IN CONTRACT TORT OR UNDER OTHER LEGAL THEORY INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS BUSINESS INTERRUPTION LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS OF REPUTATION LOSS OF DAMAG
15. changes implemented in accordance with the Department of Defense policy and the Federal Radio Navigation Plan These changes may affect the performance of location technology on your mobile device Your mobile device can also use Assisted Global Positioning System AGPS which obtains information from the cellular network to improve GPS performance AGPS uses your wireless service provider s network and therefore airtime data charges and or additional charges may apply in accordance with your service plan Contact your wireless service provider for details Your mobile device can also use Wi Fi signals to determine your approximate location using information from known and available Wi Fi networks Your Location Location based information includes information that can be used to determine the approximate location of a mobile device Mobile devices which are connected to a wireless network transmit location based information Devices enabled with location technology also transmit location based information Additionally if you use applications that require location based information e g driving directions such applications transmit location based information This location based information may be shared with third parties including your wireless service provider applications providers Motorola and other third parties providing services Emergency Calls When you make an emergency call the cellular network may activate the AGPS technolo
16. ctions on how to ship the Product to a Motorola Authorized Repair Center or other entity 5 To obtain warranty service as permitted by applicable law you are required to include a a copy of your receipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your service provider if applicable d your address and telephone number In the event the Product is not covered by the Motorola Limited Warranty Motorola will inform the consumer of the availability price and other conditions applicable to the repair of the Product To obtain service or other information please access and review the online Customer Support section of Motorola s consumer website at www motorola com Motorola Mobility Inc Limited Global Warranty Mobile Phones Note This Limited Warranty is not applicable in Quebec Canada FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR IF DIFFERENT THEIR COUNTRY OF RESIDENCE THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS Who is Covered This Limited Warranty extends only to the first consumer purchaser of the Product and is not transferable What Does this Limited Warranty Cover Motorola Mobility Inc or its subsidiaries warranty obligations are limited to the terms and conditions set forth herein Subjec
17. ects or damage resulting from service testing adjustment installation maintenance alteration or modification in any way including but not limited to tampering with or altering the software by someone other than Motorola or its authorized service centers are excluded from coverage Notwithstanding the foregoing any Product which has had its bootloader unlocked or whose operating system has been altered including any failed attempts to unlock the bootloader or alter such operating system is not covered by this warranty regardless of whether such modifications are authorized approved or otherwise sanctioned by Motorola f A product or part that has been modified in any manner without the written permission of Motorola Products that have been altered in any manner so as to prevent Motorola from determining whether such Products are covered under the terms of this Limited Warranty are excluded from coverage The forgoing shall include but not be limited to i serial numbers date tags or other manufacturer coding that has been removed altered or obliterated ii mismatched or duplicated serial numbers or iii broken seals or other evidence of tampering Do not open the Product or attempt to repair the Product yourself such conduct may cause damage that is not covered by this warranty g Normal wear and tear or otherwise due to the normal aging of the Product h Defects damages or the failure of the Product due to any communication
18. en e To go to your home page press Homepage e To go to a webpage press Input address and enter the URL using the keypad e To bookmark a page press Options gt Add to bookmarks MENU MAP lai amp Prepaid Contacts Games amp Apps Recent Calls e Call History e Call Settings Messages e Push Mail e Write Message e Inbox e Drafts e Outbox e Sent Messages e Delete Messages e Templates e Message Settings Camera My Folder This is a standard menu layout Your menu may be a little different DISPLAY The home screen appears when you turn on the phone M Multimedia e Image Viewer e Media Player e Video Recorder e Sound Recorder e FM Radio e Melody Composer Tools e Alarm e World Clock e Calendar e Calculator e Tasks e Currency Converter Settings e Phone Settings e Network Settings e Security Settings e Connectivity e Restore Factory Settings e Sound Effects User Profiles Browser Status indicators appear across the top of the screen Left Soft Key DOSS Status Indicators Right Soft Key Note Your home screen may look a little different Safety Regulatory amp Legal Battery Use amp Safety The following battery use and safety information applies to all Motorola mobile devices If your mobile device uses a non removable main battery as stated in your product information details re
19. er e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation See 47 CFR Sec 15 19 a 3 Motorola has not approved any changes or modifications to this device by the user Any changes or modifications could void the user s authority to operate the equipment See 47 CFR Sec 15 21 For products that support Wi Fi 802 114 as defined in your product information This device is restricted to indoor use when operating in the 5 15 to 5 25 GHz 802 114 Wi Fi frequency band Industry Canada Notice to Users This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device See RSS GEN 7 1 5 This Class B digital apparatus complies with Canadian ICES 003 Location Services Your mobile device can use Global Positioning System GPS signals for location based applications GPS uses satellites controlled by the U S government that are subject to
20. er battery disposal is not only important for safety it benefits the environment You can recycle your used batteries in many retail or service provider locations Additional information on proper disposal and recycling can be found at www motorola com recycling Disposal Promptly dispose of used batteries in accordance with local regulations Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries Warning Never dispose of batteries in a fire because they may explode Battery Charging oe for charging your product s battery e During charging keep your battery and charger near room temperature for efficient battery charging e New batteries are not fully charged e New batteries or batteries stored for a long time may take more time to charge e Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging Third Party Accessories Use of third party accessories including but not limited to batteries chargers headsets covers cases screen protectors and memory cards may impact your mobile device s performance In some circumstances third party accessories can be dangerous and may void your mobile device s warranty For a list of Motorola accessories visit www motorola com products Driving Precautions Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle Using a mobi
21. essages gt Write message Enter your message using the keypad Tip Press Options gt Input method to switch text entry modes such as abe or Numeric To enter a symbol press To add pictures sounds or videos press Options Press Options gt Send to to enter one or more recipients or to select a contact from your phonebook Read messages When you receive a message your phone plays an alert and displays jon the screen Press View to open the message Tip You can read all messages in your inbox by pressing Menu gt Messages gt Inbox CONTACTS Save contacts Enter the number on the home screen and press Options gt Save to Contacts Enter the contact details and press Yes to save Tip Press Menu gt 4 Contacts gt Options gt Phonebook settings gt Storage Location to choose where to save your contacts SIM and or Phone memory Call contacts Press Menu gt Contacts Press up or down to scroll through the list to highlight the contact s number Press SEND CALLS Make calls Enter a number and press SEND Answer calls SEND l e n 2 O u When your phone rings or vibrates press SEND 1 1 a 6 amp QWERTY U IO _ x ac n Ee o a End a call Press PWR END Redial number From the home screen press SEND to see a list of All calls Scroll to the entry
22. evice users in finding phones that may be compatible with their hearing devices Not all phones have been rated Phones that are rated have the rating on their box or a label on the box To maintain the published Hearing Aid Compatibility HAC rating for this mobile phone use only the original equipment battery model This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses However there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Contact your service provider or Motorola for information on hearing aid compatibility If you have questions about return or exchange policies contact your service provider or phone retailer The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss f your hearing device happens to be vulnerable to interference you may not be able to use a rated phone successfully Trying out the phone with your hearing device is the best way to evaluate it for your personal needs M Ratings Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled M4 is the better higher of the two ratings T
23. f a typical Product Approval Number Only Indoor Use Allowed In France for Bluetooth and or Wi Fi IMEI 350034 40 394721 9 C 01 08 Product Approval Nur You can view your product s Declaration of Conformity DoC to Directive 1999 5 EC to R amp TTE Directive at www motorola com rtte in English only To find your DoC enter the Product Approval Number from your product s label in the Search bar on the website FCC Notice to Users The following statement applies to all products that bear the FCC logo on the product label This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules See 47 CFR Sec 15 105 b These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiv
24. fy any information or specifications without notice or obligation Note The images in this guide are examples only MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC All other product or service names are the property of their respective owners 2012 Motorola Mobility Inc All rights reserved Caution Motorola does not take responsibility for changes modification to the transceiver Product ID Motorola EX431G Manual Number 68016754001 A
25. gy in your mobile device to tell the emergency responders your approximate location AGPS has limitations and might not work in your area Therefore e Always tell the emergency responder your location to the best of your ability and e Remain on the phone for as long as the emergency responder instructs you Smart Practices While Driving Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in certain areas for example handsfree use only may be required Go to www motorola com callsmart in English only for more information Your mobile device lets you communicate by voice and data almost anywhere anytime wherever wireless service is available and safe conditions allow When driving a car driving is your first ESE If you choose to use your mobile device while driving remember the following tips Get to know your Motorola mobile device and its features such as speed dial redial and voice dial If available these features help you to place your call without taking your attention off the road e When available use a handsfree device If possible add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today Position your mobile device within easy reach Be able to access your mobile device without removing your eyes f
26. lated to handling and replacing your battery should be disregarded the battery should only be replaced by a Motorola approved service facility and any attempt to remove or replace your battery may damage the product Important Handle and store batteries properly to avoid injury or damage Most battery safety issues arise from improper handling of batteries and particularly from the continued use of damaged batteries BONT Don t disassemble crush puncture shred or otherwise attempt to change the form of your battery e Don t use tools sharp objects or excessive force to insert or remove the battery as this can damage the battery Don t let the mobile device or battery come in contact with liquids Liquids can get into the mobile device s circuits leading to corrosion e Don t allow the battery to touch metal objects If metal objects such as jewelry stay in prolonged contact with the battery contact points the battery could become very hot e Don t place your mobile device or battery near a heat source High temperatures can cause the battery to swell leak or malfunction e Don t dry a wet or damp battery with an appliance or heat source such as a hair dryer or microwave oven DOs e Do avoid leaving your mobile device in your car in high temperatures e Do avoid dropping the mobile device or battery Dropping these items especially on a hard surface can potentially cause damage e Do contact your service pr
27. le device or accessory for a call or other application while driving may cause distraction and may be prohibited or restricted in certain areas always obey the laws and regulations on the use of these products While driving NEVER e Type read enter or review texts emails or any other written data e Surf the web e Input navigation information e Perform any other functions that divert your attention from driving While driving ALWAYS e Keep your eyes on the road e Use a handsfree device if available or required by law in your area e Enter destination information into a navigation device before driving ae ae e Use voice activated features such as voice dial and speaking features such as audible directions if available e Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle e End your call or other task if you cannot concentrate on driving Remember to follow the Smart Practices While Driving at www motorola com callsmart in English only Seizures Blackouts amp Eyestrain To reduce eyestrain and avoid headaches it is always a good idea to hold the screen a comfortable distance from your eyes use in a well lit area and take frequent breaks Some people may be susceptible to seizures or blackouts even if they have never had one before when exposed to flashing lights or light patterns such as when playing video games or watching videos with flashing ligh
28. ome mobile devices provide a Motorola online account such as MOTOBLUR Go to your account for information on how to manage the account and how to use security features such as remote wipe and device location where available e Applications and updates Choose your apps and updates carefully and install from trusted sources only Some apps can impact your phone s performance and or have access to private information including account details call data location details and network resources e Wireless for mobile devices with Wi Fi features only connect to trusted Wi Fi networks Also when using your device as a hotspot where available use network security These precautions will help prevent unauthorized access to your device e Location based information Wobile devices enabled with location based technologies such as GPS AGPS or Wi Fi can transmit location based information See Location Services for more details Other information your device may transmit Your device may also transmit testing and other diagnostic including location based information and other non personal information to Motorola or other third party servers This information is used to help improve products and services offered by Motorola If you have further questions regarding how the use of your mobile device may impact your privacy or data security please contact Motorola at privacy motorola com or contact your service provider Use amp Care
29. otorola at its sole option unless otherwise required by applicable law will either 1 repair at no charge the defect or damage using new used or reconditioned refurbished functionally equivalent replacement parts or 2 exchange the Product with a replacement Product that is new or which has been reconditioned refurbished or otherwise remanufactured from new or used parts and is functionally equivalent to the original Product or 3 refund the purchase price of any Products covered by the terms and conditions of this Limited Warranty Products parts and supporting documentation provided to Motorola as part of the warranty process shall become the property of Motorola and may not be returned When a replacement or refund is given the Product for which the replacement or refund is provided must be returned to Motorola and shall become the property of Motorola Exclusions Products and Accessories This warranty does not apply to a Consumable parts such as batteries or protective coatings designed to diminish over time unless failure has occurred due to a defect in materials or workmanship As with all batteries the maximum capacity of the battery will decrease with time and use this is not a defect Only defective batteries and batteries that leak are covered by this warranty b Cosmetic damage including but not limited to scratches dents cracks or other cosmetic damage c Damage caused by use with non Motorola products
30. ovider or Motorola if your mobile device or battery has been damaged in any of the ways listed here Note Always make sure that any battery connector and compartment covers are closed and secure to avoid direct exposure of the battery to any of these conditions even if your product information states that your mobile device can resist damage from these conditions Important Motorola recommends you always use Motorola branded batteries and chargers for quality assurance and safeguards Motorola s warranty does not cover damage to the mobile device caused by non Motorola batteries and or chargers To help you identify authentic Motorola batteries from non original or counterfeit batteries that may not have adequate safety protection Motorola provides holograms on its batteries You should confirm that any battery you purchase has a Motorola Original hologram If you see a message on your display such as Invalid Battery or Unable to Charge take the following steps e Remove the battery and inspect it to confirm that it has a Motorola Original hologram ef there is no hologram the battery is not a Motorola battery e fthere is a hologram replace the battery and try charging it again e f the message remains contact a Motorola authorized service center Warning Use of a non Motorola battery or charger may present a risk of fire explosion leakage or other hazard Proper and safe battery disposal and recycling Prop
31. pt to confirm warranty status Thank you for choosing a Motorola product Service amp Repairs If you have questions or need assistance we re here to help Go to www motorola com repair United States or www motorola com support Canada where you can select from a number of customer care options You can also contact the Motorola Customer Support Center at 1 800 331 6456 United States 1 888 390 6456 TTY TDD United States for hearing impaired or 1 800 461 4575 Canada How to Obtain Service or Other Information 1 Please access and review the online Customer Support section of Motorola s consumer website prior to requesting warranty service 2 Ifthe Product is still not functioning properly after making use of this resource please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location 3 Arepresentative of Motorola or of a Motorola Authorized Repair Center will help determine whether your Product requires service You may be required to download or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center You are responsible for any applicable carrier service fees incurred while obtaining the required downloads Complying with the warranty process repair instructions and accepting such software updates is required in order to receive additional warranty support 4 If the software update does not fix the problem you will receive instru
32. rises by operation of law in the sale of a product Content Copyright The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries This device is intended solely for copying non copyrighted materials materials in which you own the copyright or materials which you are authorized or legally H permitted to copy If you are uncertain about your right to copy any material please contact your legal advisor Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada The Governments of the United States of America and Canada may restrict the exportation or re exportation of this product to certain destinations For further information contact the U S Department of Commerce or the Canadian Department of Foreign Affairs and International Trade Product Registration Online Product Registration www motorola com us productregistration in English only Product registration is an important step toward enjoying your new Motorola product Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions Registration is not required for warranty coverage Please retain your original dated sales receipt for your records For warranty service of your Motorola product you will need to provide a copy of your dated sales recei
33. rom the road If you receive an incoming call at an inconvenient time if possible let your voicemail answer it for you e Letthe person you are speaking with know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Rain sleet snow ice and even heaw traffic can be hazardous e Do not take notes or look up phone numbers while driving Jotting down a to do list or going through your address book takes attention away from your primary responsibility driving safely e Dial sensibly and assess the traffic if possible place calls when your car is not moving or before pulling into traffic If you must make a call while moving dial only a few numbers check the road and your mirrors then continue Do not engage in stressful or emotional conversations that may be distracting Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road e Use your mobile device to call for help Dial 911 or other local emergency number in the case of fire traffic accident or medical emergencies wherever wireless phone service is available e Use your mobile device to help others in emergencies If you see an auto accident crime in progress or other serious emergency where lives are in danger call 911 or other local emergency number wherever wireless phone service is available as you would want others to do for you e Call roadside as
34. rtified power level in all tested frequency bands The highest SAR values under the FCC and IC guidelines for your device model are listed below Head SAR UMTS 1900 Bluetooth Body worn SAR GSM 850 Bluetooth 1 4 W kg 1 4 W kg During use the actual SAR values for your device are usually well below the values stated This is because for purposes of system efficiency and to minimize interference on the network the operating power of your mobile device is automatically decreased when full power is not needed for the call The lower the power output of the device the lower its SAR value If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands free kit to keep the device away from the head and body Additional information can be found at www motorola com rfhealth European Union Directives Conformance Statement The following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks C 0168 C 0168O Hereby Motorola declares that this product is in compliance with e The essential requirements and other relevant provisions of Directive 1999 5 EC e All other relevant EU Directives For products that support Wi Fi 802 114 as defined in your product information This device is restricted to indoor use when operating in the 5 15 to 5 25 GHz 802 114 Wi Fi frequency band The following gives an example o
35. service or network you subscribe to or use with the Products i All software including operating system software third party software applications and all other software of any kind Software distributed by Motorola is provided AS IS and AS AVAILABLE WITH ALL FAULTS and without a warranty of any kind The Limited Warranty does not apply to any non Motorola product or any software even if packaged or sold with the Motorola hardware unless otherwise required by applicable local law j Products that have been refurbished reconditioned or remanufactured except for Products repaired or replaced pursuant to the terms of this Limited Warranty If damage is outside the scope of warranty coverage repair services may be available but all costs associated with such out of warranty repair will be your responsibility What Other Limitations are There e TO THE EXTENT PERMITTED BY APPLICABLE LAW THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES WHETHER ORAL OR WRITTEN STATUTORY EXPRESS OR IMPLIED NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER RESELLER OR DISTRIBUTOR OF THE PRODUCTS INCLUDING EMPLOYEES AND AGENTS THEREOF SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS INCREASE THE SCOPE OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY e TO THE EXTENT PERMITTED BY APPLICABLE LAW MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL
36. sistance or a special non emergency wireless assistance number when necessary If you see a broken down vehicle posing no serious hazard a broken traffic signal a minor traffic accident where no one appears injured or a vehicle you know to be stolen call roadside iat or other special non emergency wireless number wherever wireless phone service is available Privacy amp Data Security Motorola understands that privacy and data security are important to everyone Because some features of your mobile device may affect your privacy or data security please follow these recommendations to Ke protection of your information Monitor access Keep your mobile device with you and do not leave it where others may have unmonitored access Use your device s security and lock features where available e Keep software up to date If Motorola or a software application vendor releases a patch or software fix for your mobile device that updates the device s security install it as soon as possible e Secure Personal Information Your mobile device can store personal information in various locations including your SIM card memory card and phone memory Be sure to remove or clear all personal information before you recycle return or give away your device You can also backup your personal data to transfer to a new device Note For information on how to backup or wipe data from your mobile device go to www motoro la com support e Online accounts S
37. t effects Discontinue use and consult a physician if any of the following symptoms occur seizures blackout convulsion eye or muscle twitching loss of awareness or disorientation If you or someone in your family has experienced seizures or blackouts please consult with your physician before using an application that produces flashing light effects on your mobile device Caution About High Volume Usage Warning Exposure to loud noise from any source for extended periods of time may affect your hearing The louder the volume sound level the less time is required before your hearing could be affected To protect your hearing e Limit the amount of time you use headsets or headphones at high volume e Avoid turning up the volume to block out noisy surroundings e Turn the volume down if you can t hear people speaking near you If you experience hearing discomfort including the sensation of pressure or fullness in your ears ringing in your ears or muffled speech you should stop listening to the device through your headset or headphones and have your hearing checked For more information about hearing see our website at direct motorola com hellomoto nss AcousticSafety asp in English only Repetitive Motion When you repetitively perform actions such as pressing keys or entering finger written characters you may experience occasional discomfort in your hands arms shoulders neck or other parts of your body If you continue to have
38. t to the exclusions contained below Motorola Mobility Inc or its subsidiaries Motorola warrant this Mobile Phone and any in box accessories which accompany such Mobile Phone Product against defects in materials and workmanship under normal consumer use for a period of ONE 1 YEAR from the date of retail purchase by the original end user purchaser or the period of time required by the laws of the country where the Product is purchased whichever is longer Warranty Period Repairs made under this Limited Warranty are covered for the balance of the original Warranty Period or 90 days from the date of service whichever is longer Any upgrade to the original product will be covered only for the duration of the original Warranty Period This Limited Warranty is only available in the country where the Product was purchased Motorola may provide service outside the country of purchase to the extent that it is possible and under the terms and conditions of the country of purchase This Limited Warranty applies only to new Products which are a manufactured by or for Motorola as identified by the Motorola trademark trade name or logo legally affixed to them b purchased by consumers from an authorized reseller or distributor of Motorola Products and c accompanied by this written Limited Warranty What Will Motorola Do If a covered defect or damage arises and a valid warranty claim is received within the applicable Warranty Period M
39. tall or charge batteries unless it is a radio product type especially qualified for use in such areas and certified as Intrinsically Safe for example Factory Mutual CSA or UL approved In such areas sparks can occur and cause an explosion or fire Symbol Key Your battery charger or mobile device may contain symbols defined as follows Definition Symbol A Important safety information follows Do not dispose of your battery or mobile device in a fire A Your battery or mobile device may require recycling in accordance with local 2 av laws Contact your local regulatory authorities for more information X H Do not dispose of your battery or mobile device with your household waste See Recycling for more information Symbol Definition amp Do not use tools f For indoor use only Radio Frequency RF Energy Exposure to RF Energy Your mobile device contains a transmitter and receiver When it is ON it receives and transmits RF energy When you communicate with your mobile device the system handling your call controls the power level at which your mobile device transmits Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy RF Energy Operational Precautions For optimal mobile device performance and to be sure that human exposure to RF energy does not exceed ue guidelines set forth in the rele
40. vant standards always follow these instructions and precautions When placing or receiving a phone call hold your mobile device just like you would a landline phone e f you wear the mobile device on your body always place the mobile device in a Motorola supplied or approved accessory e g clip holder holster case or arm band If you do not use a body worn accessory supplied or approved by Motorola ensure that whatever product is used is free of any metal and that it positions the mobile device at least 2 5 cm 1 inch away from the body e Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines For a list of Motorola supplied or approved accessories visit our website at www motorola com RF Energy Interference Compatibility Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded designed or otherwise configured for RF energy compatibility In some circumstances your mobile device may cause interference with other devices Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so such as hospitals or health care facilities In an aircraft turn off your mobile device whenever instructed to do so by airline staff If your mobile device offers an airplane mode or similar feature consult airline staff about using it in flight
41. you want and press SEND PHOTOS amp VIDEOS Take photos amp videos To use the camera or video recorder press Menu gt Camera or Menu gt 2 Multimedia gt Video Recorder Press to take your photo or to start stop the video Then to e To share photos press Options gt Forward gt Via Bluetooth As Email or As multimedia message e To stop the recording and save the video press Cc e To delete the photo press Options gt Delete e To return to the viewfinder press c e To view your stored pictures press EB Switch to gt Photo Album To transfer photos or videos to from your memory card plug your USB cable into your phone amp computer then drag amp drop files EMERGENCY CALLS To call an emergency number enter the emergency number and press SEND Your service provider programs one or more emergency phone numbers that you can call under any circumstances even when your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues Cool down In very limited circumstances such as where your phone has been exposed to extreme heat you may see Cool Down messages To avoid possible damage to your battery and phone you should follow these instructions until the phone is within its recommended temperature range When your
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