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1. 750 GB 500 GB 320 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 7 0 mm 7 0 mm 7 0mm Weight 101g 101g 101g Interface type SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 1 250 242 867 976 752 240 625 121 433 Disk rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 43 9 cm 17 3 in WVA display specifications 113 Blu ray R RE DVD RW SuperMulti Double Layer Drive specifications Applicable disc Read BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Access time BD DVD Random lt 230 ms lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16
2. Or refer to the HP Notebook Reference Guide 3 i i Wireless button Turns the wireless feature on or off but does not establish a I wireless connection 4 C Volume mute button Mutes and restores speaker sound 5 Web browser button When Windows is running press the button to open the iE default Web browser 6 Eg Calculator button Opens the Windows calculator function 7 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon Top Keys Component Description 1 esc key Displays system information when pressed in coMBination with the fn key 2 Function keys Execute frequently used system functions when pressed in coMBination with the fn key 3 fn key Executes frequently used system functions when pressed in coMBination with a function key or the esc key 4 Windows logo key Displays the Windows Start menu Gl ee 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad When the keypad has been enabled the keys can be used like an external numeric keypad 7 num Ik key Enables disables the integrated numeric keypad when 10 Chapter 2 External component identification pressed Front Component 1 Media Card reader Description Supports the following digital card formats Secure Digital SD Card Secure Digital HC SDHC Card Secure Digital XC SDXC
3. 10 Remove the fan graphics board heat sink see Fan graphics board heat sink assembly on page 65 11 Remove the processor heat sink see Processor heat sink on page 99 12 Remove the audio USB 2 0 board see Audio USB 2 0 board on page 84 13 Remove the speaker assembly see Speaker assembly on page 86 14 Remove the Card reader USB 3 0 board see Card reader USB 3 0 board on page 91 When replacing the system board be sure that the following additional components are removed from the defective system board and installed on the replacement system board e SIM see SIM on page 43 e Bluetooth module and cable see Bluetooth module on page 50 and Bluetooth module cable on page 92 e WLAN module see WLAN module on page 51 e WWAN module see WWAN module on page 53 e RTC battery see RTC battery on page 54 Component replacement procedures 93 e Primary memory modules see Primary memory module on page 58 e Expansion memory modules see Expansion memory module on page 60 e Graphics board see Graphics board on page 104 e Processor heat sink see Processor heat sink on page 99 e Processor see Processor on page 101 e Modem module see Modem module on page 87 Remove the system board 1 Disconnect the power connector cable 1 from the system board 2 Disconnect the network cable 2 from the system board 3 Remove the 2 captive screws securing the fan 1 94 Chapt
4. Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color with webcam 688736 001 not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color without 688735 001 webcam not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables NOTE See Display components on page 24 for more display component information and spare part numbers 2 Keyboard includes keyboard cable pointing stick and pointing stick cable Without backlight for use in Belgium 688737 A41 With backlight for use in Belgium 688738 A41 Without backlight for use in Brazil 688737 201 Without backlight for use in Canada 688737 DB1 With backlight for use in Canada 688738 DB1 Without backlight for use in Bulgaria 688737 261 Without backlight for use in Taiwan 688737 AB1 With backlight for use in Taiwan 688738 AB1 Without backlight for use in Denmark 688737 081 With backlight for use in Denmark 688738 081 Without backlight for use in Finland and Sweden 688737 B71 With backlight for use in Finland and Sweden 688738 B71 Without backlight for use in France 688737 051 With backlight for use in France 688738 051 Without backlight for use in Romania 688737 271 Without backlight for u
5. Description Spare part number Card reader USB 3 0 board 689283 001 Before removing the card reader USB 3 0 board follow these steps 1 J 8 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the card reader USB 3 0 board 1 2 3 Position the computer right side up with the front toward you Remove any plastic blanks in the card reader slots Remove the 3 Phillips M2 5x3 0 screws 1 that secure the card reader USB 3 0 board to the base enclosure Lift the left side 2 of the card reader USB 3 0 board to disconnect it from the system board Reverse this procedure to install the card reader USB 3 0 board Component replacement procedures 91 Bluetooth module cable Ey NOTE The Bluetooth module cable is included in the Cable Kit sp
6. Fam Heat SNE A a ek a a r ear tai e Oar ccs 103 Faeroe ea E endesbadaatectashct 105 5 Computer Setup BIOS and Advanced System Diagnostics cccccsesseneeeeeeeeeeneeeeeeeneeeeeeeensneeeeeeeennnes 107 Starting Computer Setup ccecccccccceeeeeeeeeeeececeeaaaaeaeeeeeeeeeeeeeeeceesceacaaeaaeeeeeeeeeeeeeeseesecsccueeaeeeeeees 107 Using Computer SetUp iaces sri E a a Ra a SE O EES 107 Navigating and selecting in Computer Setup sssssssissssssrrssserrestrirrrsssttrnssstennnnssennnnnnt 107 Restoring factory settings in Computer Setup ssesseesssessrrrssseerrrssttrrrsstttrrnnsrternrssrreenne 109 Updating the BIOS sacsrocsciiecrit niac a E EE 109 Determining the BIOS versi sorssiniricosisiri inn innia TA 109 Downloading a BIOS update ei cecceeeeeee tenner eee eenaae eee eeeeaaeeeeeeeeaeeeeseeenaeeeeeeenaas 110 Using Advanced System Diagnostics 0 0 0 0 ceceeeeeeeeeeeeeeene sees eeeaeeeeeeeeaaeeeeeeeaaeeeesesaaeeesenenneeeeeneas 111 6 SPSCHiCAtlONS irisak anina aiena ia auwveadessdnaieadad aaaea aaa 112 Computer specifications ccccececescccecceceeee eee eeee cee aaaenaeceeeeeeeee ene caaeaaaaeaacaeeeeeeeseeesadsedeeenieeeeeeeeeeess 112 43 9 cm 17 3 in WVA display specifications 20 0 0 cece eeeeenne eter eeeeaaeeeeeeeeaeeeeseeetaeeeeeeeenaaees 113 Hard drive Specifications cccceeeceeeeceeeececee cence eee cence eeeeeeaaaaaeaaecaeeeeeeeeeeeeeesececeacaaeeaeeeeeeeeeeeeeeteees 11
7. b eoms eiin aiii Wee aides i nena aed eet aati 68 Display panel ccctsoteesee E tdi dee tein A Way a E dee edna Seattle ak tt tk 69 Display panel gapleh r a a aa a a a aa a aa aan E aaeei 71 Hinge brackets iccsieeeiieseect claneeeedi cs ee ienei oia Ei EE enia aE eE E EEE aa 71 AN otare laa aate D EEE EE E AE EA AE N 72 TO OOV Seg ceca hc at Og Bet st eae a eae aad cece a a acter Recon haem a EET 73 Display assembly a rremet ee eed ee de ee eee 78 Power button boards le eeeteetiad E E E ie Sebati teal da ltad 81 Application button board 2 ccccccccccee cee ee eee eeeeeeceeeeeaaecaeeeeeeeeeeeeeeeeeeseceecaeaaasaaeeeeeeeeeeeeeeeess 82 Fingerprint TEAMS aoni iiien dv Eiee det naan ENNA ONENEAN EOE iiA 83 Audio USB 20 board or a E E A E 84 Speakerassembly nro anae E A EA A 86 Modem module a meene e enii ae e aaa ee el 87 Display VGA PO aii E ENEE E ieee ea 88 Modem module cable eee 90 Card reader USB 3 0 DOard mi e eei iii ie ii tead a aed giia aie a i ieda 91 Bluetooth Module CADE a he cee ed eae eee ee eed 92 SYSLENT DOAN ai site sds ashisaes ules aie e a secede yeadate O O A 92 Network cable and jack c dein oi eed 96 Power connector Cable cie ts esocecctlel iaeets ent etetees uaahiteted acces atau idee aed an ada 96 Securty IOCK aar rn Sa ea das cena fas Wanda dae eA data bstanica dea laiuu A data tashea Cepek cates 97 Processor heat SINK onsin i a ecacendee eee cede a ia Lee cavgan iaaa ei 99 Ae EE E E E E AE E E EN E tad Bae 101
8. click Manage and then click Disk Management Ey NOTE If the HP Recovery partition has been deleted the f11 restore option will not function You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately if the Windows partition and the HP Recovery partition are not listed For additional information see the Using a Windows 7 operating system DVD purchased separately section 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions 120 Chapter 7 Backup and recovery Using a Windows 7 operating system DVD purchased separately To order a Windows 7 operating system DVD go to the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html You can also order the DVD by calling support For contact information see the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently remove
9. 20 Display VGA port 696435 001 21 Power connector cable NOTE The power connector cable is included in the Cable Kit spare part number 652545 001 22 Modem cable 628824 001 23 Network cable includes RJ 45 jack 652545 001 NOTE The network cable is included in the Cable Kit spare part number 652545 001 24 USB 3 0 board 689283 001 25 Battery 9 cell Li ion 2 2 Ah 73 WHr 634089 001 9 cell Li ion 3 0 Ah 100 WHr 634087001 8 cell Li ion 2 8 Ah 75 WHr 632425 001 8 cell Li ion 2 8 Ah 83 WHr 632427 001 26 Base enclosure includes computer feet 688765 001 27 ExpressCard plastic insert 689283 001 28 Mass storage device 22 Chapter 3 Illustrated parts catalog Item Description Spare part number Supports 7 0 mm 0 28 in 9 5 mm 0 37 in or 12 7 mm 0 5 in hard drives and 6 35 cm 2 5 in solid state drive for primary and secondary storage NOTE The hard drive bracket and screws are included in the Hard Drive Hardware Kit spare part number 642774 001 e 750 GB SATA 7200 rpm 633252 001 e 500 GB SATA 7200 rpm 634925 001 e 320 GB SATA 7200 rpm 634862 001 e 500 GB SATA SED Self Encrypting Drive 7200 rpm 683801 001 29 Optical drive includes bezel and bracket supported in upgrade bay Blu ray R RE DVD RW SuperMulti Double Layer Drive 688772 001 Blu ray ROM DVD RW SuperMulti Double Layer Drive 688771 001 DVD RW SuperMulti Double Layer Drive 688770 001 DVD ROM Drive 6
10. DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time cD DVD Random lt 175 ms lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec DVD RW SuperMulti Double Layer Drive specifications 115 Applicable disc Read Write 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD ROM Drive specifications Applicable disc Read Write CD DA CD E G CD mIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo cD Video CD Multisession CD Photo cD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW Access time cD DVD Random lt 110 ms lt 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 3 600 KB sec 116 Chapter 6 Specifications Backup and recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only with the installed opt
11. Metric U S Dimensions Width 41 70 cm 16 40 in Depth 27 20 cm 10 70 in Height front to back 3 70 cm to 4 30 cm 1 47 in to 1 68 in Weight 3 60 kg 7 96 Ibs Input power Operating voltage 19 5 V dc 4 74 A 120 W Operating current 4 74A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 112 Chapter6 Specifications 43 9 cm 17 3 in WVA display specifications Metric U S Dimensions Width 24 4 cm 9 65 in Depth 38 1 cm 15 0 in Diagonal 43 9 cm 17 3 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Backlight LED Character display 80 x 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typical Hard drive specifications
12. Position the computer with the front toward you 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The WLAN antenna cables are numbered and connect from left to right on the WLAN module w Remove the two Phillips M2 0x2 0 screws 2 that secure the WLAN module to the system board The WLAN module tilts up 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle Eyf NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot Reverse this procedure to install the WLAN module 52 Chapter4 Removal and replacement procedures WWAN module Description Spare part number HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 HP hs2340 HSPA Mobile Broadband Module 668969 001 Z CAUTION The WWAN module and the WLAN module are not interchangeable To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut i
13. WVA 691224 001 Display panel 43 9 cm 17 3 in FHD AG WVA 691351 001 Next Generation Intel Core i7 3920XM 2 90 GHz Turbo up to 3 80 GHz 1600 MHz 8 MB L3 Cache 8 threads 55W 693706 001 AC adapter 230 W PFC Slim AC Smart adapter 693708 001 AC adapter 200 W PFC Slim AC Smart adapter 34 Chapter 3 Illustrated parts catalog Spare part Description number 693714 001 AC adapter 230 W PFC AC Smart adapter 696435 001 Fan graphics board heat sink assembly for use only with computer models equipped with NVIDIA Quadro graphics subsystems includes replacement thermal material 696901 001 Application board 698410 001 Service access door 699467 001 Service access door RCTO 700373 001 180 GB solid state drive includes bracket 701479 001 24 GB solid state drive includes bracket Sequential part number listing 35 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver e 5 0 mm hex socket driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ey NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the
14. a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you area ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and pointing stick circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 38 Chapter4 Removal and replacement procedures Packaging and transpo
15. before performing this procedure Turn the computer right side up with the front toward you Open the display as far as it will open Lift the top edge 1 of the keyboard until it rests at an angle Slide the keyboard back toward the display 2 oS o pa 9 Release the keyboard ZIF connector 1 and lift the keyboard cable 2 to release it 64 Chapter4 Removal and replacement procedures 10 Release the pointing stick ZIF connector 3 and lift the cable 4 to release it Reverse this procedure to install the keyboard Fan graphics board heat sink assembly Ey NOTE The fan graphics board heat sink assemblies include replacement thermal material Description Spare part number For use only with computer models equipped with AMD graphics subsystems 688733 001 For use only with computer models equipped with NVIDIA graphics subsystems 696435 001 EY NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side
16. enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup Starting Computer Setup 107 To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 108 Chapter 5 Computer Setup BIOS and Advanced System Diagnostics Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values
17. erase hard drive contents and reformat the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition To check for the Windows partition select Start gt Computer 3 If the Windows partition is listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions 2 NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Performing a system recovery 119 Using f11 recovery tools CAUTION Using f11 recovery tools completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition click Start right click Computer
18. hard drive see Primary hard drive on page 45 E o Remove the keyboard see Keyboard on page 62 Remove the primary memory module 1 Spread the retaining tabs 1 on each side of the primary memory module slot to release the primary memory module The edge of the module opposite the slot rises away from the computer N Remove the primary memory module 2 by pulling the module away from the slot at an angle Ey NOTE Memory modules are designed with a notch 3 to prevent incorrect installation into the primary memory module slots Component replacement procedures 59 Reverse this procedure to install a primary memory module Expansion memory module Ey NOTE Expansion memory slots are located in a compartment on the bottom of the computer A computer having a system board with spare part number 690034 001 or 688745 001 has two memory slots which are called primary memory slots in this MSG When you add or replace memory modules slot 1 must be populated before slot 2 is populated A computer having a system board with spare part number 688746 001 or 690035 001 has four memory slots On these computers in both the expansion memory slots on the bottom of the computer and the primary memory slots under the keyboard slot 1 must be populated before slot 2 is populated Description Spare part number 8192 MB memory module PC3 12800 1600 MHz DDR3 670034 001 4096 MB memory module PC3 12800 160
19. instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive you are using Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the external drive To create a backup using Backup and Restore Ey NOTE Be sure that the computer is connected to AC power before you start the backup process 118 Chapter 7 Backup and recovery Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen i
20. memory Display panel 43 9 cm 17 3 in High Definition Plus HD Anti Glare AG LED WVA without webcam Display panel 43 9 cm 17 3 in FHD AG LED WVA Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color with webcam not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color without webcam not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables 4 customer accessible upgradable memory module slots Supports dual channel memory Supports up to 32 768 GB of system RAM DDR3 1600MHz PC3 12800 SODIMMS Category Description Supports the following configurations e 2048 MB total system memory 2048 x 1 e 4096 MB total system memory 4096 x 1 e 4096 MB total system memory 2048 x 2 e 8192 MB total system memory 8192 x 1 e 8192 MB total system memory 4096 x 2 e 8192 MB total system memory 2048 x 4 only available on computer models equipped with a quad core processor e 12288MB Total System Memory 4096MB x 3 e 16384 MB total system memory 8192 x 2 e 16384 MB total system memory 4096 x 4 only available on computer models equipped with a quad core processor e 32768 MB total system memory 8192 x 4 only available on computer models equipped with a quad core processor Primar
21. more information about recycling programs see the HP Web site at http www hp com recycle 124 Chapter 9 Recycling Index Symbols Numerics 1394 port identifying 13 A AC adapter spare part numbers 28 34 35 accessory battery connector identifying 16 Antenna Kit spare part number 25 30 application button board removal 82 spare partnumber 82 audio in microphone jack 12 audio product description 2 audio out headphone jack 12 audio USB 2 0 board removal 84 spare part number 22 34 84 B base enclosure spare part number battery removal 42 spare partnumbers 22 29 42 battery bay identifying 16 battery light 11 battery release latch 16 bezel upgrade bay 30 Blu ray Disc ROM with SuperMulti DVD R RW DL Drive specifications 114 Blu ray R RE DVDRW SuperMulti Double Layer Drive precautions 37 spare part number 54 specifications 114 Blu ray ROM DVD RW SuperMulti Double Layer Drive spare part number 54 22 34 23 26 34 23 26 34 Bluetooth module removal 50 spare part number Bluetooth module cable removal 92 Bluetooth module compartment cover removal 51 board application spare partnumbers 35 buttons calculator 9 center TouchPad 7 left TouchPad 7 optical drive eject 12 pointing stick 7 power 9 right TouchPad 7 TouchPad 7 9 volume mute 9 wireless 9 30 50 Cc Cable Kit spare part number 30 cables service considerations 37 calculator button identifying 9 calculator lig
22. of the computer Before removing the graphics board heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 Component replacement procedures 65 5 Remove the service access cover see Service access cover 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the display assembly see Display assembly on page 78 Remove the fan graphics board heat sink assembly z NOTE Before proceeding make sure you disconnect the power button board cable and the RJ 45 cable 1 Following the sequence stamped into the graphics board heat sink loosen the 4 Phillips captive screws 1 that secure the graphics board heat sink fan assembly to the system board 66 Chapter 4 Removal and replacement procedures 2 Lift the heat sink fan assembly 2 straight up to remove it Ey NOTE Due to the adhesive quality of the thermal material located b
23. on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the fan graphics board heat sink assembly see Fan graphics board heat sink assembly on page 65 Component replacement procedures 99 Remove the processor heat sink 1 Following the sequence stamped into the processor heat sink loosen the four Phillips captive screws 1 that secure the processor heat sink to the system board Ey NOTE Due to the adhesive quality of the thermal material located between the processor heat sink and the processor it may be necessary to move the processor heat sink from side to side to detach it from the system board 2 Lift the processor heat sink up and to the right at an angle and remove it from the base enclosure 2 NOTE Thermal paste located on the surfaces of the processor 1 and the processor heat sink 2 must be thoroughly removed and replaced each time the processor heat sink is removed Replacement thermal paste is included in the processor heat sink and processor spare part kits Reverse this procedure to install the processor heat sink 100 Chapter 4 Removal and replacement procedures Processor Ey NOTE The processor spare part kit includes replacement thermal material Description Spare part number
24. replacement procedures 49 Slide the Smart Card reader back toward the hinges on the Smart Card reader cover and remove the Smart Card reader board 2 Reverse this procedure to reassemble and install the Smart Card reader Bluetooth module By NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 652545 001 See Bluetooth module cable on page 92 for information on replacing the Bluetooth module cable Description Spare part number Bluetooth module 655792 001 Before removing the Bluetooth module follow these steps 1 9 N pi p Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 50 Chapter4 Removal and replacement procedures Remove the Bluetooth module 1 Remove the Bluetooth module cover 2 Gently pry the Bluetooth module away from the adhesive in the base enclosure and lift the Bluetooth module 1 3 Disconnect the Bluetooth module from the Bluetoo
25. the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 Remove the RTC battery A Disconnect the RTC battery cable 1 from the system board and remove the RTC battery 2 Ey NOTE You may need to remove some double sided adhesive Reverse this procedure to install the RTC battery Optical drive 54 Ey NOTE The upgrade bay supports both optical drives and hard drives If you switch from a hard drive to an optical drive in the upgrade bay you will need to remove four additional screws that secure the hard drive carrier Description Spare part number Blu ray R RE DVD RW SuperMulti Double Layer Drive 688772 001 DVD RW SuperMulti Double Layer Drive 688770 001 Blu ray ROM DVD RW SuperMulti Double Layer Drive 688771 001 DVD ROM Drive 688769 001 Chapter 4 Removal and replacement procedures Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access c
26. work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 36 Chapter 4 Removal and replacement procedures Cables and and pointing stick connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling Z CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a dri
27. 0 MHz DDR3 641369 001 2048 MB memory module PC3 12800 1600 MHz DDR3 652972 001 Ey NOTE A memory module must be installed in the right expansion memory module slot before a memory module is installed in the left expansion memory module slot Before removing an expansion memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Ld Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 Remove an expansion memory module 1 Spread the retaining tabs 1 on each side of the expansion memory module slot to release the expansion memory module The edge of the module opposite the slot rises away from the computer 60 Chapter 4 Removal and replacement procedures 2 Remove the expansion memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect installation into the expansion memory module slots Reverse this procedure to install an expansion memory module Component replacement procedures 61 Keybo
28. 1 Keyboard with backlight for use in Europe includes keyboard cable pointing stick and pointing stick cable 688738 B71 Keyboard with backlight for use in Finland and Sweden includes keyboard cable pointing stick and pointing stick cable 688738 BG1 Keyboard with backlight for use in Switzerland includes keyboard cable pointing stick and pointing stick cable 688738 D61 Keyboard with backlight for use in India includes keyboard cable pointing stick and pointing stick cable 688738 DB1 Keyboard with backlight for use in Canada includes keyboard cable pointing stick and pointing stick cable 688738 FL1 Keyboard with backlight for use in Czechoslovakia includes keyboard cable pointing stick and pointing stick cable 688741 001 CRT board 688742 001 Smart Card includes cable 688743 001 Fingerprint reader includes cable 688744 001 Screw Kit 688745 001 System board for use with computer models equipped with Intel quad core processors in all countries and regions except the People s Republic of China includes replacement thermal material Sequential part number listing 33 Spare part Description number 688746 001 System board for use with computer models equipped with Intel quad core processors in all countries and regions except the People s Republic of China includes replacement thermal material 688747 001 Top cover includes TouchPad 688749 001 P
29. 3 Blu ray R RE DVD RW SuperMulti Double Layer Drive specifications 0 ceeeeeeeeteeeeeeeenaes 114 Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications 0 0 0 0 eeeeeteeeeeeentaes 114 DVD RW SuperMulti Double Layer Drive specifications c ccccccecceeeeeeeeeeeeeeeceeecaeeeeeeeeeeeeeteees 115 DVD ROM Drive Specifications cccecceccceeeeeeeeeee cece eeeaaeaeeceeeeeeeeeeeeceesececnceesaeeaeeeeeeeeeeeeeseee 116 T BACKUP IVE TOCOEN dec cous se ce sacs iccaesuceiuadessnv G tk aseres seer 117 Creating recovery media with HP Recovery Disc Creator 0 eccecececeneeeeeeeecneeeeeeeneeeeeeetineeeeeeeee 118 Creating recovery Medid a isceccnornsordii iai na EAEE ES 118 Backing Up your informatiOn neriie ASA EEA AAR 118 Performing a systemi NOCOVETY sisusrsiirsrnirrunksi enni rennen SNARARE AAE REETA INNERN SRARRRANTIA STVENO T TAEAE ANERE 119 Using the Windows recovery tools aesseeeeessseeessrrrsseerrnneessnnnsstennndaetinnnaaatannaadnnannaaanaaanaana 119 Using 111 reGovery tOOlS nrnisitocnien iioii riiin aA EAA EE E A 120 Using a Windows 7 operating system DVD purchased separately 0 0 eee 121 8 Power cord SEE reguirements scissor nanana EEEa ee 122 Requirements for all countries c ccccecceceeeeeeeeececeaeeaeeeeeeeee eect rt ENEE EE EEEEEES EEES EE EEEE EEEEE EEEE Ennen EEEE 122 Requirements for specific countries and regions cceeceeeceeceeeeeeeeeeeee
30. 738 BG1 Without backlight for use in Greece 688737 151 Without backlight for use in Thailand 688737 281 With backlight for use in Thailand 688738 281 Without backlight for use in Turkey 688737 141 Without backlight for use in the United Kingdom and Singapore 688737 031 With backlight for use in the United Kingdom and Singapore 688738 031 Without backlight for use in the United States 688737 001 With backlight for use in the United States 688738 001 Without backlight for use in India 688737 D61 With backlight for use in India 688738 D61 3 Top cover includes TouchPad 688747 001 4 TouchPad included with top cover 5 RTC battery 651948 001 6 Fan graphics board heat sink assembly includes replacement thermal material For use with AMD graphics subsystem 688733 001 For use with NVIDIA graphics subsystem 696435 001 7 Primary memory modules PC3 10600 1333 MHz shared 20 Chapter 3 Illustrated parts catalog Item Description Spare part number 2 GB 2048 MB memory module PC3 12800 1600 MHz DDR3 652792 001 4 GB 4096 MB memory module PC3 12800 1600 MHz DDR3 641369 001 8 GB 8192 MB memory module PC3 12800 1600 MHz DDR3 670034 001 8 Fan heat sink assembly includes replacement thermal material 653629 001 688762 001 9 Processor includes replacement thermal material Next Generation Intel Core processors support Int
31. 84 001 84 Chapter 4 Removal and replacement procedures Before removing the Audio USB 2 0 board follow these steps 1 re 8 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover See Top cover on page 73 Remove the audio USB 2 0 board 1 2 Position the computer right side up with the front toward you Remove the three Phillips M2 5x3 0 screws 1 that secure the audio USB 2 0 board to the base enclosure Disconnect the speaker cable 2 from the Audio USB 2 0 board Lift the left edge of the audio USB 2 0 board to disconnect it from the system board and remove the audio USB 2 0 board 3 at an angle to the left from the base enclosure Reverse this procedure to install the audio USB 2 0 board Component replacement procedures 85 Speaker assembly Description Spare part n
32. 88769 001 Also supported in upgrade bay 500 GB 7200 rpm hard drive 634925 001 30 Service access cover 698410 001 699467 001 RCTO 31 Smart Card reader includes cable 688742 001 Computer major components 23 24 Display components Item Description Spare part number 1 Display bezel Display bezel 688763 001 2 Webcam module 688752 001 3 Display Display panel 43 9 cm 17 3 in FHD AG WVA 691224 001 Display panel 43 9 cm 17 3 in HD AG WVA 691223 001 Chapter 3 Illustrated parts catalog Item Description Spare part number Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color with 688736 001 webcam not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color without 688735 001 webcam not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables 4 Display hinge cover 652529 001 5 Display Hinge Brackets included in Display Hinge Kit left and right hinges and brackets 652528 001 6 WWAN antenna and cables included in the Antenna Kit spare part number 652530 001 7 WLAN antenna and cables included in the Antenna Kit spare part number 652530 001 8 Display panel cable includes webcam module cable 688761 001 9 W
33. Card MultiMediaCard MMC MultiMediaCardplus MMC 2 Display release latch Opens the computer 3 Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 4 Power light e On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 5 AC adapter Battery light Amber The computer is connected to external power and the battery is charged from 0 90 White The computer is connected to external power and the battery is charged from 90 99 Blinking Amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 6 Hard drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information on HP 3D DriveGuard see the HP Notebook Reference Guide 7 Speakers 2 Produce sound NOTE Touse the SRS Premium Sound software select Start gt All Programs gt SRS Premium Sound Front 11 Component 1 Q Audio out headphone jack Description Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or
34. FL1 62 Chapter4 Removal and replacement procedures Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 PY NOTE The optical drive or hard drive carrier in the upgrade bay must be removed in order to remove the keyboard Remove the keyboard i 2 3 Position the computer with the front toward you Loosen the three Phillips captive screws that secure the keyboard to the computer Position the computer on its side with the display open at a 90 degree angle Component replacement procedures 63 4 Insert a small tool at an angle through the hole in the optical drive bay at an angle to push out the top edge of the keyboard This gives you access to the back of the keyboard and releases the top edge of the keyboard Ey NOTE Make sure that the optical drive or upgrade hard drive have been removed
35. HP EliteBook 8770w Mobile Workstation Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Centrino and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition July 2012 Document Part number 677250 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft s
36. N 6205 802 11a b g n WLAN module e Intel Centrino Ultimate N 6300 802 11a b g n WLAN module e Broadcom 802 1 1a b g n 2x2WiFi Adapter Three WLAN antennas 3 built into display assembly Support for no WLAN option Integrated wireless wide area network WWAN options by way of the following wireless modules not available on computer models with Dream Color displays HP hs2340 HSPA Mobile Broadband Module e HP un2430 EV DO HSPA Mobile Broadband Module WWAN antennas 2 built into display assembly worldwide 5 band Support for no WWAN option Security provided by subscriber identify module SIM located inside battery bay HP Integrated Module with Bluetooth 4 0 Support for no WPAN option External media card One ExpressCard slot supporting 16 bit and 32 bit Cardbus ExpressCard modules Digital Media Card reader supporting the following formats e MultiMediaCard MMC e MultiMediaCard Plus MMC e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDXC Memory Card 4 Category Ports Docking Description e 1394a 1 e Multi pin AC port e Audio in mono microphone e Microphone input stereo e Audio out stereo headphone e Display port 1 1a for NVIDIA 1 2 for AMD e Docking connector e eSATA USB 2 0 combo e RJ 11 modem e RJ 45 Ethernet includes link and ac
37. Next Generation Intel Core processors support Intel Turbo Boost Technology includes replacement thermal material i7 3610QM 2 30 GHz Turbo up to 3 30 GHz 1600 MHz 6 MB L3 Cache 8 threads 45W 680646 001 i7 3720QM 2 60 GHz Turbo up to 3 60 GHz 1600 MHz 6 MB L3 Cache 8 threads 45W 681283 001 i7 3820QM 2 70 GHz Turbo up to 3 70 GHz 1600 MHz 8 MB L3 Cache 8 threads 45W 681284 001 i7 3520M 2 90 GHz Turbo up to 3 60 GHz 1600 MHz 4 MB L3 Cache 4 threads 35W 681954 001 i7 3920XM 2 90 GHz Turbo up to 3 80 GHz 1600 MHz 8 MB L3 Cache 8 threads 55W 691351 001 Next Generation Intel Core i5 processors support Intel Turbo Boost Technology includes replacement thermal material i5 3360M 2 80 GHz Turbo up to 3 50 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W 681953 001 i5 3320M 2 60 GHz Turbo up to 3 30 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W 681952 001 Before removing the processor follow these steps 1 10 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cove
38. X CD RW 2 400 KB sec Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications Applicable disc Read CD DA CD E G CD MIDI CDTEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time Random Cache buffer cD 170 ms 8 MB Write CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM 170 ms 230 ms Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 114 Chapter 6 Specifications 10 800 KB sec Applicable disc 24X CD R Read 3 600 KB sec Write 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 1X BD ROM 1X BD R read 1X BD RE read 6 750 KB sec 4 500 KB sec 4 500 KB sec 4 500 KB sec Transfer mode Applicable disc Multiword DMA Mode Read DVD RW SuperMulti Double Layer Drive specifications Write CD DA CD E G CD mIDI CD TEXT CD R and CD RW CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo cD Video DVD R DVD RW DVD R DVD RW CD Multisession CD CD EXTRA
39. a 18 Displ y components sussana a i a E a a aaa E a a aE a aaa 24 Mass storage devies eenenionr ean EEE EEEE EE 26 MISCEIAMECOUS Parts ii iedera aa aa aaa a a anaa da aaia 28 Sequential part number listing cccecceeceeeeeeeceenceeeeeceeeeeeeeeeeeeeceaeaaeaaeaeeeeeeeeeeeeseesececcececaesaeeeeeenetees 29 4 Removal and replacement procedures ccccccceceeeeeeeeeeeseeceeeseseeeeeeneeeneeeeeseeeeeseseesegagaea see sseneeeenseeneeeeeeenes 36 Preliminary replacement requirements cccceeeeeeceeccee cae ee eee eeeeeee eee aaaecaeeeeeeeeeeeeeeeeeeeneiccieeeeeeeeeees 36 TOOIS reg ired esensina lve iat aveateedd cede EEA vent da taatvan atacand 36 SEFVICE CONSIGEFALIONS sasesana a a a a a 36 Plastic parts onipo naea aa aaa aeae ae Ea E adea a Eaa EEEE E 36 Cables and and pointing stick CONNECTHOIS esssssseseeesseeerrrsseterrrsseeerrrnsreernssseee 37 DriVe handig cresnsssiisiea ania EEE dadiek walacadeese antes 37 Grounding guidelines 2 eect e eee ett eee eee e ne eee eee r eae ee sete aaeee seer naaeeeeeenaeeeeseesaeeesenenaaes 38 Electrostatic discharge damage cccceeeeeeeeeteeeeteeeeeeeeeeeeeeeeeeeeeneeeeeeeteeeaeees 38 Packaging and transporting guidelines ecceeeeeeeeteeteeeeeenaees 39 Workstation guidelines ccececeieeeeee eee eecieeeeeeetiteeeeeetieeeeeeenee 39 Equipment guidelines c cccccccscccecceeceeeeeeeeeeeeeeeeeeeeeeeeteeetenees 40 Component repl
40. acement procedures cccccccecceeeeeeeeeeeeeeceeeaanaeceeeeeeeeeeeeeeedsaacecseenaneaeceeeeseeeeees 41 MET VICG MAG sn on E E toate ce ote tua acted aa dead ees E E E A E A 41 vi COMPU OO ti urtade Ue dusewens dia tactadin te stadia Ua a dla bia damte dls Bode ca cd mets cad ta 42 Balen e 26 tases seat a a a eats eeeesea a ned ctae 42 SIM use eee ne ed hedge eto gd ad lee eee aad 43 DEMVICE ACCESS COVED EEA iG eet edn itaet ete ee cea hes tte 1 le Salita deat lla 43 Primary Nard OYE ortara n ati Seti et ae a 45 Secondary hard drive sesers eee lide elite aai aia eii iiai Eaa daana i ai ei iaai 47 Smart Cardreader assnret e a a a a r a A cance 49 Bluetooth module ic e ences a ar aa aaea ea dae Peeves ee 50 WLAN module nainii iee e une ied lal i r aa ee ane 51 WAWAIN mo dUe estes cents ho cde ina ete uth Salt Ce re tea a talaga da data fea 53 REG Datle ry sites aa a T O era ete a ee eae ete pee 54 Optical drive jesse ce aes ln eee ee 54 Upgrade bay hara drive eiia r siecetasnediceunetncdl cone E i date ahah acide 57 Primary memory Module 2 c 5ekcecsess ceeshaeeeaedaeshaeeseneeuhnesacndleiaeseaeueatigecesevelaedesedeehaseadaetuhaess 58 Expansion memory module cccceceeeeeeeeeeeeeeeeee este eeeeeeeeeeeeteeeeaeeeeeesegeeaeeeeeeeeeaaeeeeeseenaaees 60 Keyboard tnvscianwiatieinienin E aa an ain an 62 Fan graphics board heat sink assembly cc eeeeeee cette tenet tees eee etteeeeeeeeettaeeeeeeeeenaaees 65 Display boz
41. an graphics board heat sink see Fan graphics board heat sink assembly on page 65 11 Remove the processor heat sink see Processor heat sink on page 99 Remove the network cable A Remove the network cable from the sideband on the base enclosure Reverse this procedure to install the network cable Power connector cable The power connector cable is included in the Cable Kit spare part number 652545 001 96 Chapter4 Removal and replacement procedures Before removing the power connector cable follow these steps 1 10 11 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the display assembly see Display assembly on page 78 Remove the fan graphics board heat sink see Fan graphics board heat sink assembly on page 65 Remove the pro
42. ard For use in Spare part number For use in Keyboard with backlight includes keyboard cable pointing stick and pointing stick cable Spare part number Belgium 688738 A41 Norway 688738 091 Denmark 688738 081 Russia 688738 251 Finland and Sweden 688738 B71 France 688738 051 Germany 688738 041 South Korea 688738 AD1 Thailand 688738 281 Switzerland 688738 BG1 International 688738 B31 Taiwan 688738 AB1 The United States 688738 001 The United Kingdom and Singapore 688738 031 Italy 688738 061 Latin America 688738 161 India 688738 D61 Canada 688738 DB1 Czechoslovakia 688738FL1 701977 001 Keyboard without backlight includes keyboard cable pointing stick and pointing stick cable Belgium 688737 A41 Greece 688737 151 Brazil 688737 201 Norway 688737 091 Bulgaria 688737 261 Portugal 688737 131 Taiwan 688737 AB1 Russia 688737 251 Denmark 688737 081 Saudi Arabia 688737 171 Finland and Sweden 688737 B71 Slovenia 688737 BA1 France 688737 051 South Korea 688737 AD1 Latin America 688737 161 Spain 688737 071 Germany 688737 041 Switzerland 688737 BG1 Romania 688737 271 Northwest Africa 688737 FP1 Hungary 688737 211 Thailand 688737 281 Iceland 688737 DD1 Turkey 688737 141 International 688737 B31 The United Kingdom and Singapore 688737 031 Israel 688737 BB1 The United States 688737 001 Italy 688737 061 India 688737 D61 Japan 688737 291 Canada 688737 DB1 Czechoslovakia 688737
43. are part number 652545 001 Before removing the Bluetooth module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the bluetooth module see Bluetooth module on page 50 10 Remove the card reader USB 3 0 board see Card reader USB 3 0 board on page 91 Remove the Bluetooth module cable 1 Position the computer right side up with the front toward you 2 Disconnect the Bluetooth cable 1 from the system board 3 Remove the Bluetooth cable 2 Reverse this procedure to install the Bluetooth module cable System board Gy NOTE All system board spare part kits include replacement thermal material 92 Chapter4 Removal and replacement procedures Ey NOTE Models that support quad core processors
44. as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid and pointing stick contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 39 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground and pointing stick cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assem
45. bly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground and pointing stick cords of one megohm resistance e _ Static dissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels Material handling packages e Non conductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 40 Chapter4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 98 screws and screw locks that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag oI Seriol XXXXXXXX MMU OW OUNIDO OK MOM i Product XXXXXXXX O OA UA OA E OA AE E A Worranty lylyOy KXXXXXX OV Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This i
46. cable follow these steps 1 8 9 10 11 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the Smart Card reader see Smart Card reader on page 49 Remove the Audio USB 2 0 board see Audio USB 2 0 board on page 84 Remove the modem module see Modem module on page 87 Remove the modem module cable 1 2 3 4 Position the computer right side up with the front toward you Remove the modem cable from the routing clips in the base enclosure Loosen the Torx M2 0x3 0 screw from the side black trim piece 1 Gently pry the modem module cable out from the base enclosure 2 and then remove cable 3 Reverse this procedure to install the modem module cable 90 Chapter4 Removal and replacement procedures Card reader USB 3 0 board
47. cessor heat sink see Processor heat sink on page 99 Remove the power connector cable A Remove the power connector cable jack from the base enclosure Reverse this procedure to install the Power connector cable Security lock The security lock is included with the base enclosure assembly spare part number 652535 001 Component replacement procedures 97 Before removing the security lock follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the display assembly see Display assembly on page 78 10 Remove the fan graphics board heat sink see Fan graphics board heat sink assembly on page 65 11 Remove the processor heat sink see Processor heat sink on page 99 12 Remove the audio USB 2 0 boar
48. cord sound 5 Webcam light On The webcam is in use 6 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt Communication and Chat gt HP Webcam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 14 Chapter 2 External component identification Rear Component Description 1 a RJ 11 modem jack Connects a modem cable 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 i Power connector Connects an AC adapter Rear 15 Bottom Component Description 1 Battery bay Holds the battery SIM slot Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 3 ig Battery release latch Releases the battery 4 Accessory battery connector Connects an optional accessory battery 5 Docking connector Connects an optional docking device 6 gt Service door release latch Releases the
49. d When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD Ey NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions After the repair is completed 1 Eject the Windows 7 operating system DVD and then insert the Driver Recovery disc 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Performing a system recovery 121 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord s
50. d see Audio USB 2 0 board on page 84 13 Remove the speaker assembly see Speaker assembly on page 86 14 Remove the Card reader USB 3 0 board see Card reader USB 3 0 board on page 91 15 Remove the system board see System board on page 92 Remove the security lock 1 Position the computer right side up with the front toward you 2 Remove the Torx T9M2 5x6 0 screw 1 that secures the security lock to the base enclosure 98 Chapter4 Removal and replacement procedures 3 Rotate the security lock away from the base enclosure and remove the security lock from the base enclosure 2 F Reverse this procedure to install the security lock Processor heat sink Description Spare part number For use only with computer models equipped with quad core processors 653629 001 For use only with computer models equipped with dual core processors 652542 001 Before removing the processor heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the service access cover see Service access cover
51. drive eject button identifying 12 P packing guidelines 39 plastic parts 36 Plastics Kit spare part number 30 pointing device product description 4 pointing stick 7 pointing stick buttons 7 ports 1394 13 DisplayPort 13 eSATA 13 eSATA USB 2 0 combo 13 external monitor 12 product description 4 USB 2 0 12 13 USB charging 12 power button board removal 81 spare part number 34 81 power button identifying 9 power connector cable removal 96 spare part number 22 power connector identifying 15 power cord set requirements 122 spare partnumbers 28 29 power light 8 11 power requirements product description 4 processor product description 1 removal 101 spare part number 30 spare partnumbers 21 31 34 101 processor heat sink removal 99 spare part number 30 spare partnumbers 99 processor heat sink spare part numbers 21 processor spare pare numbers 31 product description audio 2 chipset 1 display panel 1 docking support 4 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 1 microphone 2 modem module 3 operating system 5 optical drives 2 pointing devices 4 ports 4 power requirements 4 processors 1 product name 1 security 5 serviceability 6 solid state drive 2 video 2 wireless 3 product name 1 41 product number 41 R removal replacement preliminaries 36 procedures 41 RJ 11 modem jack identifying 15 rj 11 modem cable spare partnumbers 22 RJ 45 network jac
52. e drive 688768 001 e 180 GB solid state drive 700373 001 e 24 GB solid state drive 701479 001 Mass storage devices 27 Miscellaneous parts Description Spare part number AC Adapter 230W PFC Slim AC Smart Adapter 693706 001 200W PFC Slim AC Smart Adapter 693708 001 230W PFC AC Smart Adapter 693714 001 Power cord 3 conductor black 1 83 m For use in Argentina 491683 D01 For use in Australia 491683 011 For use in Brazil 491683 202 For use in Denmark 491683 081 For use in Europe the Middle East and Africa 491683 021 For use in India 491683 D61 For use in Israel 491683 BB1 For use in Saudi Arabia 491683 171 For use in Japan 491683 291 For use in North America 491683 001 For use in the People s Republic of China 491683 AA1 For use in South Africa 491683 AR1 For use in South Korea 491683 AD1 For use in Switzerland 491683 111 For use in Taiwan 491683 AB1 For use in Thailand 491683 201 For use in the United Kingdom and Singapore 491683 031 Hard Drive Hardware Kit includes hard drive bracket and screws 642774 001 Hard drive upgrade bay 655547 001 Screw Kit 688744 001 ExpressCard socket 652547 001 28 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part Description number 390632 001 Optical USB PS2 2 button mouse 434594 001 Optical USB travel mouse 491683 001 Pow
53. e is included in the Cable Kit spare part number 652545 001 13 System board includes replacement thermal material For use in all countries and regions except the People s Republic of China e For use with computer models equipped with Intel quad core processors 688746 001 e For use with computer models equipped with Intel dual core processors 688745 001 For use only in the People s Republic of China e For use with computer models equipped with Intel quad core processors 690035 001 e For use with computer models equipped with Intel dual core processors 690034 001 14 Expansion memory modules PC3 10600 1333 MHz shared Computer major components 21 Item Description Spare part number 2 GB 652972 001 4GB 641369 001 8 GB 670034 001 15 Solid state drive includes bracket and screws e 256 GB solid state drive Self Encrypting drive SED 688767 001 e 128 GB solid state drive 688766 001 e 160 GB solid state drive 688768 001 e 180 GB solid state drive 700373 001 16 WLAN module Intel Centrino Advanced N 6205 802 11a b g n WLAN module 695915 001 Intel Centrino Ultimate N 6300 802 11a b g n WLAN module 698588 001 Broadcom 802 1 1a b g n 2x2WiFi Adapter 669832 001 17 WWAN module HP un 2430 EV DO HSPA Mobile Broadband Module 634400 001 HP hs2340 HSPA Mobile Broadband Module 668969 001 18 Speaker assembly 652540 001 19 Audio USB 2 0 board 689284 001
54. e the hinge pipe 2 EY NOTE Make sure you pull back the antenna cables when removing the hinge pipe 5 Remove the display panel Reverse this procedure to reassemble and to install the display panel 70 Chapter 4 Removal and replacement procedures Display panel cable Description Spare part number Display panel cable select models only 688761 001 To remove the display panel cable A Release the adhesive tape that secures the display panel cable to the display panel 1 Disconnect the cable 2 and then remove the cable 3 Hinge brackets Description Spare part number Display hinge brackets kit consists of the hinge piece and the vertical support brackets for the left 652528 001 and right sides To remove the display panel hinge brackets Component replacement procedures 71 A Remove the 4 screws that secure each hinge assembly to the panel 1 and then remove the hinge brackets 2 Webcam module Description Spare part number Webcam module with microphone 688752 001 Before removing the webcam module follow these steps 1 v N pa Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplu
55. ebcam cable 652527 001 10 Display enclosure 652524 001 11 Hinge Pipe included in Display Hinge Kit 652528 001 Antenna Kit includes WLAN and WWAN antennas not illustrated 652530 001 Microphone not illustrated 655312 001 CRT board not illustrated 688741 001 Display components 25 Mass storage devices Item Description Spare part number 1 7 0 mm 0 28 in 9 5 mm 0 37 in or 12 7 mm 0 5 in hard drive NOTE The hard drive bracket is included in the Hard Drive Hardware Kit spare part number 642774 001 e 750 GB 7200 rpm 633252 001 e 500 GB 7200 rpm 634925 001 e 320 GB 7200 rpm 634862 001 e 320 GB 7200 rpm SATA SED Self Encrypting Drive 683801 001 2 Hard drive bracket Included only with solid state drives See spare part numbers below in this table 3 Optical drive bracket Included with optical drive See spare part numbers below in this 688769 001 table Optical drive includes bezel and bracket 26 Chapter 3 Blu ray R RE DVD4RW SuperMulti Double Layer Drive 688772 001 DVD RW SuperMulti Double Layer Drive 688771 001 Blu ray ROM DVD RW SuperMulti Double Layer Drive 688770 001 Illustrated parts catalog Item Description Spare part number DVD ROM Drive 688769 001 5 6 35 cm 2 50 in Solid state drive includes bracket e 256 GB solid state drive Self Encrypting drive SED 688767 001 e 128 GB solid state drive 688766 001 e 160 GB solid stat
56. edia allows you to reinstall your original operating system as well as select drivers and applications if the hard drive becomes corrupted HP Recovery Disc Creator can create two kinds of recovery DVDs as follows e Windows DVD Installs the operating system without additional drivers or applications e Driver DVD Installs specific drivers and applications only in the same way that the HP Software Setup utility installs drivers and applications Creating recovery media Ey NOTE The Windows DVD can be created only once Thereafter the option to create that media will not be available 1 Select Start gt All Programs gt Productivity and Tools gt HP Recovery Disc Creator 2 Select Driver DVD or Windows DVD 3 From the drop down menu select the drive for burning the recovery media 4 Click the Burn button to start the burning process Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after setting up the computer you should create system repair discs select models only using the installed optical drive select models only or an optional external optical drive and back up your system As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system
57. eeeseeeencceaecaeeceeeeeeeeeeeneness 122 e e Er E N E cenastioeeids 124 r E T E E A A E O T iadechidaondens 125 vii viii 1 Product description Category Product Name Description HP EliteBook 8770w Mobile Workstation Processors Next Generation Intel Core i7 processors support Intel Turbo Boost Technology i7 3520M 2 90 GHz Turbo up to 3 60 GHz 1600 MHz 4 MB L3 Cache 4 threads 35W i7 3610QM 2 30 GHz Turbo up to 3 30 GHz 1600 MHz 6 MB L3 Cache 8 threads 45W i7 3720QM 2 60 GHz Turbo up to 3 60 GHz 1600 MHz 6 MB L3 Cache 8 threads 45W i7 2820QM 2 3 GHz turbo up to 3 4 GHz quad core processor 8 MB L3 cache 8 threads 45W i7 3820QM 2 70 GHz Turbo up to 3 70 GHz 1600 MHz 8 MB L3 Cache 8 threads 45W Next Generation Intel Core i5 processors support Intel Turbo Boost Technology Technology i5 3320M 2 60 GHz Turbo up to 3 30 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W i5 3360M 2 80 GHz Turbo up to 3 50 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W Chipset Mobile Intel QM77 Graphics Display Memory Support for the following graphics subsystem graphics boards all feature OpenGL driver support AMD FirePro M5950 XT GL 1GB GDDR amp DP 1 2 and Eyefinity Plus support NVIDIA Quadro 3000M N14E Q1 2 GB dedicated GDDR5 video memory NVIDIA Quadro 4000M N14E Q3 2 GB dedicated GDDR5 video memory NVIDIA Quadro 5010M N14E Q5 4 GB dedicated GDDR5 video
58. el Turbo Boost Technology i7 3520M 2 90 GHz Turbo up to 3 60 GHz 1600 MHz 4 MB L3 Cache 4 threads 35W 681954 001 i7 3610QM 2 30 GHz Turbo up to 3 30 GHz 1600 MHz 6 MB L3 Cache 8 threads 45W 680646 001 i7 3720QM 2 60 GHz Turbo up to 3 60 GHz 1600 MHz 6 MB L3 Cache 8 threads 45W 681283 001 i7 3820QM 2 70 GHz Turbo up to 3 70 GHz 1600 MHz 8 MB L3 Cache 8 threads 45W 681284 001 i7 3920XM 2 90 GHz Turbo up to 3 80 GHz 1600 MHz 8 MB L3 Cache 8 threads 691351 001 55W55W Next Generation Intel Core i5 processors support Intel Turbo Boost Technology i5 3320M 2 60 GHz Turbo up to 3 30 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W 681952 001 i5 3360M 2 80 GHz Turbo up to 3 50 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W 681953 001 10 Graphics board includes replacement thermal material AMD FirePro M5950 XT GL 1GB GDDR5 DP 1 2 and Eyefinity Plus support 689279 001 NVIDIA Quadro 3000M N14E Q1 2 GB dedicated GDDR5 video memory 689280 001 NVIDIA Quadro 4000M N14E Q3 2 GB dedicated GDDR5 video memory 68928 1 001 NVIDIA Quadro 5010M N14E Q5 4 GB dedicated GDDR5 video memory 689282 001 11 Processor heat sink For use only with computer models equipped with dual core processors 652542 001 For use only with computer models equipped with quad core processors 653629 001 12 Modem module 56K V 92 data fax modem 628824 001 NOTE The modem module spare part kit does not include a modem module cable The modem module cabl
59. emove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the display assembly 1 Position the computer upside down 78 Chapter 4 Removal and replacement procedures 2 Remove the tape 1 that secures the WLAN and WWAN cables to the system board 2 3 Turn the computer right side up facing you Feed the WLAN and WWAN cables through the hole next to the keyboard screw 1 and then lift the cable free of the routing areas 2 Disconnect the webcam cable 3 4 Position the computer with the rear towards you CAUTION Support the display assembly when removing the display screws in the following steps Failure to support the display assembly can result in damage to the assembly and other components Component replacement procedures 79 5 Disconnect the display panel cable 1 and then remove the cable 2 EY NOTE Make sure all cables are freed from the clips in the routing channel 6 Turn the unit around and then remove the Torx M2 5x7 0 screws 1 that secure the display hinges to the base enclosure Next remove the Torx M2 5x3 0 screws 2 that secure the hinge cover to the base enclosure Remove the four 8 millimeter Torx screws 3 that secure the hinge cover to the base enclosure 80 Chapter4 Removal and replacement procedures 7 Position the computer with the rear toward you Lift the rear hinges and remove 8 Remove the two 6 millimet
60. er Torx screws securing the display panel to the base enclosure 1 and then remove the display panel 2 Reverse this procedure to reassemble and to install the display assembly Power button board Description Spare part number Power button board 688749 001 Component replacement procedures 81 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 Remove the power button board 1 Position the top cover upside down with the front toward you 2 Slide the power button board cable out from the clips in the top cover 1 3 Remove the conductive tape 2 that secures the power button board cable to the top cover 4 Remove the two Phillips M2 5x3 0 screws 3 that secure the
61. er cord for use in North America 3 conductor black 1 83 m 491683 011 Power cord for use in Australia 3 conductor black 1 83 m 491683 021 Power cord for use in Europe the Middle East and Africa 3 conductor black 1 83 m 491683 031 Power cord for use in Singapore and the United Kingdom 3 conductor black 1 83 m 491683 081 Power cord for use in Denmark 3 conductor black 1 83 m 491683 111 Power cord for use in Switzerland 3 conductor black 1 83 m 491683 171 Power cord for use in Saudi Arabia 3 conductor black 1 83 m 491683 201 Power cord for use in Thailand 3 conductor black 1 83 m 491683 202 Power cord for use in Brazil 3 conductor black 1 83 m 491683 291 Power cord for use in Japan 3 conductor black 1 83 m 491683 AA1 Power cord for use in the People s Republic of China 3 conductor black 1 83 m 491683 AB1 Power cord for use in Taiwan 3 conductor black 1 83 m 491683 AD1 Power cord for use in South Korea 3 conductor black 1 83 m 491683 AR1 Power cord for use in South Africa 3 conductor black 1 83 m 491683 BB1 Power cord for use in Israel 3 conductor black 1 83 m 491683 D01 Power cord for use in Argentina 3 conductor black 1 83 m 491683 D61 Power cord for use in India 3 conductor black 1 83 m 57251 1 001 WLAN Intel Centrino Ultimate N 6300 802 11 a b g n 591699 001 Notebook combination lock 592923 001 Professional Slim Top Load notebook case 626729 002 Keyed cable lock 628824 001 Modem 56K V 92 data fax m
62. er4 Removal and replacement procedures 4 Remove the 4 Phillips M2 5x3 0 screws marked with a triangle icon that secure the system board to the base enclosure 2 and then remove the short stand off screw 3 and the tall stand off screw 4 5 Lift up on the right side of the system board 1 and then remove the system board 2 by sliding it out Reverse this procedure to install the system board Component replacement procedures 95 Network cable and jack Ey NOTE The network cable is included in the Cable Kit spare part number 652545 001 Before removing the network cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the display assembly see Display assembly on page 78 10 Remove the f
63. et must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 122 Chapter8 Power cord set requirements Country region Accredited agency Applicable note number Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The fl
64. etween the fan graphics board heat sink assembly and graphics board components it may be necessary to move the graphics board heat sink from side to side to detach it from the system board y NOTE The thermal material must be thoroughly cleaned from the surfaces of the graphics board heat sink and the graphics board each time the graphics board heat sink is removed Thermal paste is used on the largest component 1 on the graphics board and the graphics board heat sink section 2 that services it Reverse this procedure to install the fan graphics board heat sink assembly Component replacement procedures 67 Display bezel Description Spare part number Display bezel for use with computer models without a webcam 688763 001 Before removing the display bezel follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer ad Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display assembly see Display assembly on page 78 Remove the display bezel 1 Remove the screw covers 1 the captive screw 2 and the two screws 3 that secure the display bezel to the display enclosure 2 Remove the screw covers securi
65. exible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 123 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For
66. from the hard drive bay 3 4 If itis necessary to remove the hard drive bracket follow these steps a Remove the four Phillips M3 0x3 0 screws 1 that secure the hard drive bracket to the hard drive b Lift the bracket 2 straight up to remove it of Reverse this procedure to reassemble and install the secondary hard drive 48 Chapter 4 Removal and replacement procedures Smart Card reader Description Spare part number Smart Card reader with cable 688742 001 Smart Card reader cover 652546 001 Before removing the Smart Card reader follow these steps 1 p oS pmp 8 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Position the computer with the front toward you Disconnect the zero insertion force ZIF connector 1 lift up the smart card reader until it is almost vertical 2 and then remove the smart card reader 3 Remove the Phillips M3 0x2 5 screw 1 that secures the Smart Card reader board to the Smart Card reader cover Component
67. gging the AC adapter from the computer Remove the display assembly see Display assembly on page 78 Remove the display panel see Display panel on page 69 72 Chapter4 Removal and replacement procedures Remove the webcam module 1 Lift the WLAN antenna cables 1 and then remove the WWAN antenna cables 2 2 Remove the webcam cable 1 from the hinges and then disconnect the webcam cable from the display enclosure 2 3 Remove the webcam module from the display enclosure 3 Reverse this procedure to install the webcam module Top cover Description Spare part number Top cover includes TouchPad 688747 001 Component replacement procedures 73 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 Remove the top cove
68. gging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the service access cover 1 Position the computer upside down on a flat surface with the front toward you 2 Slide the service cover release latch to the right 1 and remove the single security screw 2 if it has been installed 3 Slide the service access cover release latch to the right 3 to release the service access cover 4 Slide the service access cover toward the front of the computer 4 and then remove the cover 5 Reverse this procedure to reassemble and install the service cover When reinstalling the service cover install the security screw in the area that is adjacent to the service cover release latch The security screw is located on the service cover 44 Chapter4 Removal and replacement procedures Primary hard drive Ey NOTE The hard drive bracket is included in the Hard Drive Hardware Kit spare part number 642774 001 Description Spare part number 750 GB 7200 rpm SATA hard drive 633252 001 500 GB 7200 rpm SATA hard drive 634925 001 320 GB 7200 rpm SATA hard drive 638801 001 500 GB 7200 rpm SATA SED hard drive 634862 001 256 GB solid state drive includes bracket and screws 655027 001 128 GB solid state drive includes bracket and screws 655026 001 24 GB solid state drive includes bracket and screws 701479 001 Befo
69. grade bay hard drive follow these steps 1 9 N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the upgrade bay hard drive 1 Position the computer with the front toward you Component replacement procedures 57 2 Remove the four Phillips PM3 0x3 0 screws that secure the upgrade bay hard drive carrier to the computer a l l l l l l Loosen the 2 Phillips captive screws 1 that secure the hard drive to the carrier 4 Insert a flat bladed screwdriver or similar tool into the upgrade bay hard drive tab access 2 and press the tab to the left to release the upgrade bay hard drive from the computer 5 Lift and remove the upgrade bay hard drive 3 and then remove the hard disk drive interface connector 4 Reverse this procedure to reassemble and install the upgrade bay hard drive and upgrade bay hard drive carrier Primary memory module Ey NOTE Primary memory is installed under the keyboard 58 Chapter4 Removal and replacemen
70. have four memory slots Models that support dual core processors have two memory slots Description Spare part number For use in all countries and regions except the People s Republic of China e For use with computer models equipped with Intel quad core processors 688746 001 e For use with computer models equipped with Intel dual core processors 688745 001 For use only in the People s Republic of China e For use with computer models equipped with Intel quad core processors 690035 001 e For use with computer models equipped with Intel dual core processors 690034 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the display assembly see Display assembly on page 78
71. he United Kingdom includes keyboard cable pointing stick and pointing stick cable 688737 041 Keyboard without backlight for use in Germany includes keyboard cable pointing stick and pointing stick cable 688737 051 Keyboard without backlight for use in France includes keyboard cable pointing stick and pointing stick cable 688737 061 Keyboard without backlight for use in Italy includes keyboard cable pointing stick and pointing stick cable 688737 071 Keyboard without backlight for use in Spain includes keyboard cable pointing stick and pointing stick cable 688737 081 Keyboard without backlight for use in Denmark includes keyboard cable pointing stick and pointing stick cable 688737 091 Keyboard without backlight for use in Norway includes keyboard cable pointing stick and pointing stick cable 688737 131 Keyboard without backlight for use in Portugal includes keyboard cable pointing stick and pointing stick cable 688737 141 Keyboard without backlight for use in Turkey includes keyboard cable pointing stick and pointing stick cable 688737 151 Keyboard without backlight for use in Greece includes keyboard cable pointing stick and pointing stick cable 688737 161 Keyboard without backlight for use in Latin America includes keyboard cable pointing stick and pointing stick cable Sequential part number listing 31 Spare part Description number 688737 171 Keyb
72. ht 8 caps lock light identifying 8 card reader USB 3 0 board removal 91 spare part number 91 case notebook slim top load spare part number 29 chipset product description 1 components bottom 16 display 14 front 11 left side 13 rear 15 right side 12 top 7 computer feet locations 42 computer part number 41 computer specifications 112 connector power 15 connector service considerations 37 CRT board spare part number 25 33 D diskette drive precautions 37 display assembly removal 78 spare part numbers display bezel removal 68 spare partnumber 34 spare partnumbers 24 68 display enclosure spare part number display hinge covers spare partnumber 30 Display Hinge Kit spare part number 25 30 Display Miscellaneous Kit spare part number 30 display panel product description 1 removal 69 spare part number display panel cable spare part number 25 34 display release latch 11 Display Rubber Kit spare partnumber 30 display specifications 113 DisplayPort identifying 13 docking connector identifying 16 docking station spare partnumbers 31 docking support product description 4 drives preventing damage 37 DVD ROM Drive precautions 37 19 31 78 25 30 30 34 69 Index 125 spare partnumber 23 27 34 54 specifications 116 DVD RW and CD RW SuperMulti Double Layer combo Drive precautions 37 specifications 115 DVD RW SuperMulti Double Layer Drive spare part number 23 26 34 54 specificat
73. ical drive select models only or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options Creating a system repair disc select models only by using the installed optical drive select models only or an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools EY NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Ef NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information 117 Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media After you successfully set up the computer you can create recovery media using HP Recovery Disc Creator This recovery m
74. ing WWAN antenna and cables 8 spare part number 25 transporting guidelines 39 WWAN antennas identifying 14 WWAN module U removal 53 upgrade bay spare part numbers 22 29 identifying 12 30 53 upgrade bay hard drive removal 57 spare part number 57 spare part numbers 30 USB 3 0 board spare part number 22 USB board spare part number 34 USB port identifying 12 13 V vents identifying 13 video product description 2 volume mute button identifying 9 WwW warranty period 41 Web browser light light 8 webcam 14 removal 72 spare part number webcam cable spare part number 25 30 webcam light identifying 14 webcam identifying 14 Windows applications key identifying 10 Windows logo key identifying 10 wireless product description 3 wireless antenna spare part number 30 wireless antennas identifying 14 wireless button identifying 9 wireless lights 8 11 WLAN antenna and cables spare part number 25 WLAN antennas identifying 14 WLAN module removal 51 spare part numbers 22 29 30 51 workstation guidelines 39 24 34 72
75. ions 115 E electrostatic discharge 38 eSATA port identifying 13 esc key identifying 10 Ethernet product description 3 ExpressCard slot identifying 13 spare partnumber 28 ExpressCard socket spare partnumber 30 external media cards product description 3 external monitor port 12 F fan removal 105 spare partnumber 34 105 fan graphics board heat sink assembly removal 65 spare part number 20 21 spare part numbers 31 35 65 feet locations 42 Fingerprint reader spare part numbers 33 fingerprint reader identifying 9 removal 83 spare partnumber 83 fn key identifying 10 function keys identifying 10 126 Index G graphics board removal 104 spare partnumbers 21 34 104 graphics product description 1 grounding equipment and methods 40 H hard drive precautions 37 product description 2 removal 45 47 spare partnumbers 23 26 29 30 31 45 47 specifications 113 hard drive cover removal 46 Hard Drive Hardware Kit spare partnumber 28 30 hard drive upgrade bay spare partnumber 28 heat sink spare partnumbers 30 hinge spare partnumber 25 30 hinge cover illustrated 25 l integrated numeric keypad identifying 10 integrated webcam light identifying 14 internal display switch 14 internal microphones identifying 14 J jacks audio in microphone 12 audio out headphone 12 network 13 RJ 11 modem 15 RJ 45 network 13 K keyboard product description 4 removal 62 spare part numbe
76. ise 64 select models only Windows 7 Enterprise 32 select models only Serviceability End user replaceable parts Memory module Optical drive SIM WLAN module WWAN module Chapter 1 Product description 2 External component identification Top TouchPad Component Description 1 Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse 2 Center pointing stick button Can be used with the pointing stick and functions like the center button on an external mouse 3 Pointing stick Moves the pointer and selects or activates items on the screen 4 Right pointing stick button Can be used with the pointing stick and functions like the right button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 6 Center TouchPad button Functions like the center button on an external mouse 7 Left TouchPad button Functions like the left button on an external mouse 8 TouchPad Moves the pointer and selects or activates items on the screen 9 TouchPad on off button Turns the TouchPad on and off Top Lights T bhs MEA T maa aa Will Waiiti Component Description 1 TouchPad on off light e Off The TouchPad is on e Amber The TouchPad is off 2 Caps lock light On Caps lock is on 3 Power light e On The computer is on e Blinking The computer is i
77. ive Secondary hard drive Ey NOTE The hard drive bracket is included in the Hard Drive Hardware Kit spare part number 642774 001 Description Spare part number 750 GB 7200 rpm SATA hard drive 633252 001 500 GB 7200 rpm SATA hard drive 634925 001 320 GB 7200 rpm SATA hard drive 634862 001 320 GB 7200 rpm SATA SED hard drive 626978 001 256 GB solid state drive includes bracket and screws 655027 001 128 GB solid state drive includes bracket and screws 655026 001 24 GB solid state drive includes bracket and screws 701479 001 Before removing the secondary hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 Component replacement procedures 47 Remove the secondary hard drive 1 Position the computer with the front toward you 2 Loosen the Phillips M2 5x10 5 captive screws 1 that secure the hard drive to the computer 3 Grasp the tab and slide the hard drive 2 to the right Lift the hard drive up to remove it
78. ivot the battery 2 upward and lift it out of the computer 3 Install the battery by inserting it into the battery bay until you hear a click Before disassembling the computer follow these steps 42 Chapter 4 Removal and replacement procedures SIM Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the SIM 1 Press in on the SIM 1 to release it from the SIM slot 2 Remove the SIM 2 from the SIM slot Install the SIM by inserting it into the SIM slot until you hear a click Service access cover Description Spare part number Service access cover 698410 001 Service access cover RCTO 699467 001 Before removing the service access cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Component replacement procedures 43 3 Disconnect the power from the computer by first unplu
79. k identifying 13 RTC battery removal 54 spare partnumber 20 30 54 S Screw Kit spare part number 28 33 security cable slot identifying 13 security lock removal 97 security product description 5 sequential part numbers 29 serial number 41 service access cover removal 43 spare part number 23 43 service access door spare part numbers 35 service considerations 36 service door release latch 16 service tag 41 serviceability product description 6 SIM slot identifying 16 SIM removal 43 slots ExpressCard 13 Index 127 security cable 13 SIM 16 Smart Card spare partnumber 33 Smart Card cover spare partnumber 30 Smart Card reader removal 49 spare part number solid state drive precautions 37 product description 2 spare partnumbers 22 27 34 35 speaker assembly removal 86 spare part number 30 86 speakers identifying 11 specifications Blu ray Disc ROM with SuperMulti DVD R RW DL Drive 114 Blu ray R RE DVD RW SuperMulti Double Layer Drive 114 computer 112 display 113 DVD ROM Drive 116 DVD RW SuperMulti Double Layer Drive 115 hard drive 113 optical drive 114 115 116 static shielding materials 40 system board removal 92 spare partnumber 33 spare partnumbers 21 34 92 23 49 T tools required 36 top cover removal 73 spare part number TouchPad buttons 7 identifying 7 spare part number 20 TouchPad on off button identifying 7 9 20 34 73 128 Index TouchPad on off light identify
80. m cable 3 from the modem Reverse this procedure to install the modem module Display VGA port Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 88 Chapter 4 Removal and replacement procedures 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the Smart Card reader see Smart Card reader on page 49 10 Remove the Audio USB 2 0 board see Audio USB 2 0 board on page 84 Remove the VGA port A Remove the Phillips screw 1 that secures the display VGA port to the base enclosure Lift the port 2 up at an angle to remove it Component replacement procedures 89 Modem module cable Ey NOTE The modem module cable is included in the Cable Kit spare part number 652545 001 Before removing the modem module
81. module cable is included in the Cable Kit spare part number 652545 001 See Modem module cable on page 90 for information on replacing the modem module cable Description Spare part number 56K V 92 1 data fax modem 628824 001 Before removing the modem module follow these steps 1 9 N A Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Component replacement procedures 87 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the Smart Card reader see Smart Card reader on page 49 10 Remove the Audio USB 2 0 board see Audio USB 2 0 board on page 84 Remove the modem module 1 Position the computer right side up with the front toward you 2 Remove the two Phillips M2 0x3 0 screws 1 that secure the modem to the system board 3 Lift the modem upwards 2 4 Disconnect the mode
82. n the Sleep state e Off The computer is off or in Hibernation 4 Num lock light On Num lock is on 5 i I i Wireless light White An integrated wireless device such asa wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 6 CT Mute light e Amber Computer sound is off e White Computer sound is on 7 Web browser light e On The computer is on B e Off The computer is off or in Hibernation 8 Calculator light e On The Windows calculator function is on E Blinking The calculator has been activated 8 Chapter 2 External component identification Buttons and fingerprint reader select models only Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options
83. nd TouchPad PY NOTE In reversing this procedure make sure that the display latch assembly actuator lines up correctly with the top cover to avoid damaging any components Component replacement procedures 77 Display assembly Description Spare part number Display panel 43 9 cm 17 3 in High Definition Plus HD Anti Glare AG LED WVA without 691223 001 webcam Display panel 43 9 cm 17 3 in FHD AG LED WVA 691224 001 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color with webcam not available with HP 688736 001 Mobile Broadband 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color without webcam not available with HP 688735 001 Mobile Broadband Display Hinge Kit 652528 001 Display hinge covers 652529 001 Before removing the display assembly follow these steps 1 7 8 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 R
84. ng the bezel to the display panel 1 and then remove the screws 2 68 Chapter 4 Removal and replacement procedures 3 Flex the inside edges of the top edge 3 the left and right sides 4 and the bottom edge 5 of the display bezel until the bezel disengages from the display enclosure and then remove the bezel Reverse this procedure to install the display bezel Display panel Description Spare part number 43 9 cm 17 3 in HD AG LED WVA 691223 001 43 9 cm 17 3 in FHD AG WVA 691224 001 Before removing the display panel follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display assembly see Display assembly on page 78 5 Remove the display bezel see Display bezel on page 68 Remove the display panel 1 Remove the 2 Torx screws on each hinge 1 2 Remove the two Phillips rawhead screws 2 on the upper left and right corners of the display panel Component replacement procedures 69 3 Remove the 1 Phillips screws 3 that secure the display panel brackets to the hinge pipe 4 Slide the hinge pipe to the right 1 and remov
85. nstructions to set up your backup create a system image select models only or create a system repair disc select models only Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ey NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information see the Using a Windows 7 operating system DVD purchased separately section Using the Windows recovery tools To recover information you previously backed up 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files To recover your information using Startup Repair follow these steps A CAUTION Some Startup Repair options completely
86. oard without backlight for use in Saudi Arabia includes keyboard cable pointing stick and pointing stick cable 688737 201 Keyboard without backlight for use in Brazil includes keyboard cable pointing stick and pointing stick cable 688737 211 Keyboard without backlight for use in Hungary includes keyboard cable pointing stick and pointing stick cable 688737 251 Keyboard without backlight for use in Russia includes keyboard cable pointing stick and pointing stick cable 688737 261 Keyboard without backlight for use in Bulgaria includes keyboard cable pointing stick and pointing stick cable 688737 271 Keyboard without backlight for use in Romania includes keyboard cable pointing stick and pointing stick cable 688737 281 Keyboard without backlight for use in Thailand includes keyboard cable pointing stick and pointing stick cable 688737 291 Keyboard without backlight for use in Japan includes keyboard cable pointing stick and pointing stick cable 688737 A41 Keyboard without backlight for use in Belgium includes keyboard cable pointing stick and pointing stick cable 688737 AB1 Keyboard without backlight for use in the Czech Republic and Slovakia includes keyboard cable pointing stick and pointing stick cable 688737 AD1 Keyboard without backlight for use in South Korea includes keyboard cable pointing stick and pointing stick cable 688737 B31 Keyboard without backlight for international use includes keyboard cable p
87. odem 631954 001 WLAN Intel Centrino Advanced N 6205 802 11a b g n 632425 001 Battery 8 cell Li ion 2 8 Ah 75 WHr 632427 001 Battery 8 cell Li ion 2 8 Ah 83 WHr 633252 001 Hard drive 750GB 7200 RPM SATA 634087 001 Battery 9 cell Li ion 3 0 Ah 100 WHr 634089 001 Battery 9 cell Li ion 2 2 Ah 73 WHr 634400 001 WWAN HP un2430 EV DO HSPA Mobile Broadband Module 634862 001 Hard drive 320 GB 7200 rpm SATA Sequential part number listing 29 Spare part Description number 634925 001 Hard drive 500GB 7200 rpm SATA 641369 001 Memory module 4GB PC3 12800 1600 MHz 642774 001 Hard Drive Hardware Kit includes hard drive bracket and screws 651948 001 RTC battery 652524 001 Display enclosure 652527 001 Webcam cable 652528 001 Display Hinge Kit includes left and right hinges hinge pipe and brackets 652529 001 Display hinge covers 652530 001 Antenna Kit includes WLAN antenna and cables and WWAN antenna and cables 652532 001 Display Rubber Kit includes 2 bezel rubber bumpers and 8 rubber screw covers 652533 001 Display Miscellaneous Kit 652540 001 Speaker assembly 652542 001 Processor heat sink for use only with computer models equipped with dual core processors includes replacement thermal material 652545 001 Cable Kit includes DC jack cable RJ 45 cable modem module cable Bluetooth cable 652546 001 Smart Card cover 652547 001 Expre
88. ointing stick and pointing stick cable 688737 B71 Keyboard without backlight for use in Finland and Sweden includes keyboard cable pointing stick and pointing stick cable 688737 BA1 Keyboard without backlight for use in Slovenia includes keyboard cable pointing stick and pointing stick cable 688737 BB1 Keyboard without backlight for use in Israel includes keyboard cable pointing stick and pointing stick cable 688737 BG1 Keyboard without backlight for use in Switzerland includes keyboard cable pointing stick and pointing stick cable 688737 D61 Keyboard without backlight for use in India includes keyboard cable pointing stick and pointing stick cable 688737 DB1 Keyboard without backlight for use in Canada includes keyboard cable pointing stick and pointing stick cable 688737 DD1 Keyboard without backlight for use in Iceland includes keyboard cable pointing stick and pointing stick cable 688737 FL1 Keyboard without backlight for use in Czechoslovakia includes keyboard cable pointing stick and pointing stick cable 688737 FP1 Keyboard without backlight for use in Northwest Africa includes keyboard cable pointing stick and pointing stick cable 688738 001 Keyboard with backlight for use in the United States includes keyboard cable pointing 32 Chapter 3 Illustrated parts catalog stick and pointing stick cable Spare part Description number 688738 031 Ke
89. onent replacement procedures 103 Graphics board Ey NOTE The graphics board spare part kit includes replacement thermal material Description Spare part number AMD FirePro M5950 XT GL 1GB GDDR amp DP 1 2 and Eyefinity Plus support 689279 001 NVIDIA Quadro 5010M N14E Q5 4 GB dedicated GDDR5 video memory 689282 001 NVIDIA Quadro 4000M N14E Q3 2 GB dedicated GDDR5 video memory 689281 001 NVIDIA Quadro 3000M N14E Q1 2 GB dedicated GDDR5 video memory 689280 001 Before removing the graphics board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the fan graphics board heat sink assembly see Fan graphics board heat sink assembly on page 65 Remove the graphics board 1 Remove the 2 Phillips M2 5x3 0 screws 1
90. over on page 43 Remove the optical drive 1 Position the computer with the front toward you 2 Loosen the Phillips captive screw 1 that secures the optical drive to the computer 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the left to release the optical drive from the computer 4 Remove the optical drive 3 5 If itis necessary to replace the optical drive bracket a Position the optical drive with the rear toward you b Remove the three Phillips M2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive Component replacement procedures 55 c Remove the optical drive bracket 2 6 If it is necessary to remove the optical drive bezel a Insert the end of a paper clip into the release access hole 1 in the optical drive bezel Press in gently until the tray is released b Firmly pull outward on the open tray 2 until the optical drive slides out 56 Chapter4 Removal and replacement procedures c Firmly pull outward on the bezel to remove the bezel from the optical drive tray Reverse this procedure to reassemble and install the optical drive Upgrade bay hard drive Ey NOTE The hard drive bracket is included in the Hard Drive Hardware Kit spare part number 642774 001 Description Spare part number 7 0 mm 9 5 mm or 12 7 mm 500 GB hard drive 7200 rpm 634925 001 Before removing the up
91. ower button board 688752 001 Webcam module with microphone 688760 001 Latch kit includes door and battery latches 688761 001 Display panel cable includes webcam module cable 688762 001 Fan 688763 001 Display bezel 688765 001 Base enclosure includes computer feet 688766 001 128 GB solid state drive includes bracket 688767 001 256 GB solid state drive includes bracket 688768 001 160 GB solid state drive includes bracket 688769 001 DVD ROM Drive 688770 001 Optical drive DVD RW SuperMulti Double Layer Drive 688771 001 Optical drive Blu ray ROM DVD RW SuperMulti Double Layer Drive 688772 001 Optical drive Blu ray R RE DVD RW SuperMulti Double Layer Drive 689279 001 Graphics board AMD Firepro M2 XT GL 689280 001 Graphics board NVIDIA Quadro 3000M N14E Q1 2 GB dedicated GDDR5 video memory 689281 001 Graphics board NVIDIA Quadro 4000M N14E Q3 2 GB dedicated GDDR5 video memory 689282 001 Graphics board NVIDIA Quadro 5010M N14E Q5 4 GB dedicated GDDR5 video memory 689283 001 USB 3 0 board includes cable 689284 001 Audio USB 2 0 board 690034 001 System board for use with computer models equipped with Intel quad core processors in the People s Republic of China includes replacement thermal material 690035 001 System board for use with computer models equipped with Intel quad core processors in the People s Republic of China includes replacement thermal material 691223 001 Display panel 43 9 cm 17 3 in HD AG
92. power button board to the top cover and then remove the power button board 4 Reverse this procedure to install the power button board Application button board Description Spare part number Application button board 696901 001 82 Chapter 4 Removal and replacement procedures Before removing the application button board follow these steps 1 re 8 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the application button board 1 2 3 Position the top cover upside down with the front toward you Slide the application button board cable 1 out from the clip in the top cover Remove the two Phillips M2 5x3 0 screws 2 that secure the application button board to the top cover Remove the application button board 3 Reverse
93. r 1 Position the computer right side up with the front toward you 2 Remove the 8 Torx M2 5x6 0 screws that secure the base enclosure to the top cover I l ee ee fe ee a 74 Chapter 4 Removal and replacement procedures 3 Remove the two Phillips M2 5x3 screws in the optical drive upgrade drive bay 1 and the four Phillips M2 5x3 0 screws inside the battery bay 2 4 Disconnect the power button board cable 1 Disconnect the TouchPad cable on the left 2 and the right sides 3 5 Disconnect the fingerprint reader cable 4 and then disconnect the application board cable 5 6 Position the computer right side up Component replacement procedures 75 7 Grasp the top cover by the hole in the optical disk drive upgrade drive bay and lift up the front edge of the top cover 1 8 Remove the top cover from the base enclosure 2 9 If it is necessary to replace the TouchPad a Lift the adhesive tape 1 lift and release the TouchPad cable from the opening in top cover 2 and then release the TouchPad cable 3 b Remove the three screws 1 securing the TouchPad to the top cover c Release the TouchPad from the front clip 2 securing the TouchPad to the top cover 76 Chapter 4 Removal and replacement procedures d Release the TouchPad from the front right side clip 3 and then remove the TouchPad from the top cover Reverse this procedure to install the top cover a
94. r on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the fan graphics board heat sink assembly See Fan graphics board heat sink assembly on page 65 Remove the processor heat sink see Processor heat sink on page 99 Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 101 2 Lift the processor 2 straight up and remove it EY NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Reverse this procedure to install the processor 102 Chapter 4 Removal and replacement procedures Fan Heat sink A Remove the 4 screws securing the fan heat sink 1 and then remove the fan heat sink 2 Ey NOTE Make sure the fan cable is disconnected from the system board Ey NOTE This diagram shows a view of of the processor 1 the paste 2 the board components 3 and the pads 4 Thermal paste must be thoroughly removed and replaced each time the processor heat sink is removed Replacement thermal paste is included in the processor heat sink and processor spare part kits Comp
95. re removing the primary hard drive follow these steps i p A SO pos Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Position the computer with the front toward you Loosen the captive screw on the Smart Card reader 1 Component replacement procedures 45 8 Lift the Smart Card reader to the upright position 2 9 Loosen the Phillips M2 5x10 5 captive screws 1 that secure the hard drive to the computer 10 Grasp the tab on the hard drive and slide the hard drive 2 to disconnect it from the system board 11 Lift the left side of the hard drive and remove the hard drive at an angle from the hard drive bay 3 12 If itis necessary to remove the hard drive bracket follow these steps a Remove the four Phillips M3 0x3 0 screws 1 that secure the hard drive bracket to the hard drive 46 Chapter 4 Removal and replacement procedures b Lift the bracket 2 straight up to remove it from the hard drive of Reverse this procedure to reassemble and install the hard dr
96. rs 19 31 32 33 62 keypad integrated numeric 10 keys esc 10 fn 10 function 10 numik 10 Windows applications 10 Windows logo 10 L latch kit spare part number 34 latches battery release 16 latches service door release 16 lights battery 11 calculator 8 caps lock 8 mute 8 num lock 8 power 8 11 TouchPad 8 Web browser light 8 webcam 14 wireless 8 11 lock keyed cable spare part number 29 lock notebook combination spare part number 29 M mass storage device spare part numbers 26 mass storage device spare part numbers 22 Media Card reader identifying 11 memory module product description 1 removal 58 60 spare partnumber 30 spare partnumbers 20 21 30 58 60 microphone product description 2 spare part number 25 30 miscellaneous parts spare partnumbers 28 model name 1 modem module product description 3 removal 87 spare partnumber 21 29 87 modem module cable removal 90 mouse optical 2 button spare partnumber 29 mouse travel spare partnumber 29 mouse wireless spare partnumber 30 mute light identifying 8 N network cable removal 96 spare partnumber 22 network jack identifying 13 num Ik key identifying 10 num lock light 8 0 operating system product description 5 optical drive identifying 12 precautions 37 product description 2 removal 54 spare part number 34 spare part numbers 23 26 54 specifications 114 115 116 optical drive bracket spare part number 26 optical
97. rse this procedure to install the fan into the fan graphics board heat sink assembly 106 Chapter 4 Removal and replacement procedures 5 Computer Setup BIOS and Advanced System Diagnostics Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory EY NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup E NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press
98. rting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand and pointing stick contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved and pointing stick containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and pointing stick conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of non conductive materials such
99. ry sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery e System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions EY NOTE If you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics 111 6 Specifications Computer specifications
100. s a deterrent but it may not prevent the computer from being mishandled or stolen USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance 3 ie 1394 port Connects an optional IEEE 1394 or 1394a device such as O a camcorder 4 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 6 7 eiA RJ 45 network jack DisplayPort eSATA USB 2 0 combo port Connects a network cable Connects an optional digital display device such as a high performance monitor or projector Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 8 ExpressCard slot Supports optional ExpressCards Left 13 Component Description 1 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 3 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Internal microphones 2 Re
101. s an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer Component replacement procedures 41 Computer feet The computer feet not illustrated are adhesive backed rubber pads The feet are included in the base enclosure spare part kit spare part number 688765 001 The rubber feet that attach to the base enclosure in the locations illustrated below Battery Description Spare part number 8 cell Li ion 2 8 Ah 75 WHr 632425 001 8 cell Li ion 2 8 Ah 83 WHr 632427 001 9 cell Li ion 3 0 Ah 100 WHr 634087 001 9 cell Li ion 2 2 Ah 73 WHr 634089 001 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface with the front toward you 2 Slide the battery release latch to the left 1 to release the battery 3 P
102. se in Germany 688737 041 With backlight for use in Germany 688738 041 Without backlight for use in Czechoslovakia 688737 FL1 With backlight for use in Czechoslovakia 688738 FL1 Without backlight for use in Hungary 688737 211 Without backlight for use in Iceland 688737 DD1 Without backlight for use in Israel 688737 BB1 Without backlight for use in Italy 688737 061 With backlight for use in Italy 688738 061 Without backlight for use in Japan 688737 291 Computer major components 19 Item Description Spare part number Without backlight for use in Latin America 688737 161 With backlight for use in Latin America 688738 161 Without backlight for international use 688737 B31 With backlight for international use 688738 B31 Without backlight for use in Northwest Africa 688737 FP1 Without backlight for use in Norway 688737 091 With backlight for use in Norway 688738 091 Without backlight for use in Portugal 688737 131 Without backlight for use in Russia 688737 251 With backlight for use in Russia 688738 251 Without backlight for use in Saudi Arabia 688737 171 Without backlight for use in Slovenia 688737 BA1 Without backlight for use in South Korea 688737 AD1 With backlight for use in South Korea 688738 AD1 Without backlight for use in Spain 688737 071 Without backlight for use in Switzerland 688737 BG1 With backlight for use in Switzerland 688
103. service door from the computer 7 Vents 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 8 Bluetooth compartment 16 Chapter 2 External component identification Contains a Bluetooth device select models only Component 9 Speakers 2 Description Produce sound NOTE Touse the SRS Premium Sound software select Start gt All Programs gt SRS Premium Sound 10 ti Io Service door Provides access to the hard drive bay the wireless LAN WLAN module slot the WWAN module slot and the memory module slots NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Bottom 17 3 Illustrated parts catalog Computer major components 18 Chapters Illustrated p Item Description 1 Display Spare part number Display panel 43 9 cm 17 3 in High Definition Plus HD Anti Glare AG WVA 691223 001 Display panel 43 9 cm 17 3 in FHD AG LED WVA 691224 001
104. ssCard socket 652972 001 Memory module 2 GB PC3 12800 1600 MHz 653629 001 Processor heat sink for use only with computer models equipped with quad core processors includes replacement thermal material 655312 001 Microphone 655546 001 Plastics Kit includes optical drive compartment cover RJ 11 modem jack cover SD Card cover and Express Card slot cover 655547 001 Upgrade bay hard drive 655792 001 Bluetooth module HP Integrated Module with Bluetooth 4 0 ENH Data Rate Wireless Technology NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 652545 001 656840 001 Wireless mouse 2 4 GHZ 658265 001 Display Panel Support Kit includes display enclosure WLAN antenna cables WWAN antenna cables and webcam cable 660578 001 Upgrade bay bezel 15 17W 668969 001 WWAN HP hs2340 HSPA Mobile Broadband Module 669832 001 Broadcom 802 11a b g n 2x2WiFi Adapter 670034 001 Memory module 8 GB PC3 12800 1600 MHz 680646 001 Next Generation Intel Core i7 Processor i7 3610QM 2 30 GHz Turbo up to 3 30 30 Chapter 3 Illustrated parts catalog GHz 1600 MHz 6 MB L3 Cache 8 threads 45W Spare part Description number 681283 001 Next Generation Intel Core i7 Processor i7 3720QM 2 60 GHz Turbo up to 3 60 GHz 1600 MHz 6 MB L3 Cache 8 threads 45W 681284 001 Nex
105. t Generation Intel Core i7 Processor i7 3820QM 2 70 GHz Turbo up to 3 70 GHz 1600 MHz 8 MB L3 Cache 8 threads 45W 681952 001 Next Generation Intel Core i5 Processor i5 3320M 2 60 GHz Turbo up to 3 30 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W 681953 001 Next Generation Intel Core i5 Processor 5 3360M 2 80 GHz Turbo up to 3 50 GHz 1600 MHz 3 MB L3 Cache 4 threads 35W 681954 001 Next Generation Intel Core i7 Processor i7 3520M 2 90 GHz Turbo up to 3 60 GHz 1600 MHz 4 MB L3 Cache 4 threads 35W 683801 001 Hard drive 500 GB 7200 rpm SATA SED Self Encrypting Drive 688169 001 Docking station Expansion base 688733 001 Fan graphics board heat sink assembly for use only with computer models equipped with AMD graphics subsystems includes replacement thermal material 688735 001 Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color without webcam not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables 688736 001 Display assembly 43 9 cm 17 3 in FHD AG RGB LED UVWA Dream Color with webcam not available with HP Mobile Broadband includes display panel cable 3 WLAN antenna and cables and 2 WWAN antenna and cables 688737 001 Keyboard without backlight for use in the United States includes keyboard cable pointing stick and pointing stick cable 688737 031 Keyboard without backlight for use in Singapore and t
106. t down through the operating system N Disconnect all external devices connected to the computer W Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal Remove the two Phillips M2 0x2 0 screws 2 that secure the WWAN module to the system 2 board The WWAN module tilts up 3 Remove the WWAN module 3 by pulling the module away from the slot at an angle Reverse this procedure to install the WWAN module Component replacement procedures 53 RTC battery Description Spare part number RTC battery 651948 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from
107. t procedures A computer having a system board with spare part number 690034 001 or 688745 001 has two memory slots primary memory slots When adding or replacing memory modules slot 1 must be populated before slot 2 is populated A computer having a system board with spare part number 688746 001 or 690035 001 has four memory slots expansion memory slots on the bottom of the computer and the primary memory slots under the keyboard Slot 2 cannot be populated if slot 1 is not populated Description Spare part number 8192 MB memory module PC3 12800 1600 MHz DDR3 670034 001 4096 MB memory module PC3 12800 1600 MHz DDR3 641369 001 2048 MB memory module PC3 12800 1600 MHz DDR3 652972 001 NOTE A memory module must be installed in the bottom primary memory module slot before a memory module is installed in the top primary memory module slot Before removing a primary memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer 9 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the
108. television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 2 U Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 USB charging port Connects an optional USB device The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off For more information about USB devices see the HP Notebook Reference Guide 4 USB 2 0 port Connects optional USB devices 5 IO External monitor port Connects an external VGA monitor or projector 6 Smart Card reader Supports optional Smart Cards 7 8 Upgrade bay optical drive shown Optical drive eject button The upgrade bay can hold a weight saver option a hard drive or an optical drive that reads an optical disc NOTE On select models the optical drive also writes to an optical disc Releases the disc tray 12 Chapter 2 External component identification Left Component 1 Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act a
109. th cable 2 and remove the module Reverse this procedure to install the Bluetooth module WLAN module Description Spare part number Intel Centrino Advanced N 6205 802 11a b g n WLAN module 695915 001 Component replacement procedures 51 Description Spare part number Intel Centrino Ultimate N 6300 802 11a b g n WLAN module 698588 001 Broadcom 802 11a b g n 2x2WiFi Adapter 669832 001 Z CAUTION The WLAN module and the WWAN module are not interchangeable To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Led Disconnect all external devices connected to the computer ad Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 Remove the WLAN module 1
110. that secure the graphics board to the system board 104 Chapter 4 Removal and replacement procedures 2 Lift the right edge of the graphics board until it rests at an angle and remove 2 Reverse this procedure to install the graphics board Fan Description Spare part number Fan 688762 001 Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 9 Remove the fan graphics board heat sink assembly see Fan graphics board heat sink assembly on page 65 Remove the fan from the fan graphics board heat sink assembly 1 Remove the 3 Phillips PM2 0x3 0 screws 1 that secure the fan to the fan graphics board heat sink assembly Component replacement procedures 105 2 Remove the fan 2 Reve
111. that were set at the factory follow these steps 1 7 Pr S amp P Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed as follows 1 ys 3 Start Computer Setup Use a pointing device or the arro
112. this procedure to install the application button board Fingerprint reader Description Spare part number Fingerprint reader 688743 001 Component replacement procedures 83 Before removing the fingerprint reader follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 6 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 7 Remove the keyboard see Keyboard on page 62 8 Remove the top cover see Top cover on page 73 Remove the fingerprint reader 1 Position the top cover upside down with the front toward you 2 Slide the fingerprint reader cable 1 out from the 3 clips in the top cover and remove it 3 Peel off the tape 2 that secures the fingerprint reader to the top cover 4 Lift the fingerprint reader 3 from the top cover Reverse this procedure to install the fingerprint reader Audio USB 2 0 board Description Spare part number Audio USB 2 0 board 6892
113. tivity lights e USB 3 0 2 USB 2 0 2 1 port with USB charging support e VGA Dsub 15 pin supporting 1600 x 1200 external resolution at 75 GHz hot plug unplug with auto detect Supports the following docking stations e HP 230W Docking Station e HP 230W Advanced Docking Station e HP USB 2 0 Docking Station e HP Essential USB 2 0 Port Replicator e HP LAN and USB Travel Hub Keyboard pointing devices 36 5 cm 14 4 in full size keyboard with separate numeric keypad Dual Point 3 pointing stick buttons and 3 TouchPad buttons without backlight 36 5 cm 14 4 in full size keyboard with separate numeric keypad Dual Point 3 pointing stick buttons and 3 TouchPad buttons with backlight not supported in Japan or Brazil Spill resistant DuraKeys coating Spill resistant DuraPad coating on TouchPad Gestures enabled by default 2 finger scrolling 2 finger zoom pinch TouchPad supports vertical scroll zone Taps enabled as default Power requirements Supports the following AC adapters with localized cable plug support e 200W Slim Smart AC adapter e 230W Slim Smart AC adapter 230W Smart AC adapter 3 wire plug with ground pin Chapter 1 Product description Category Security Description Support for the following batteries e 8 cell 2 8 Ah 83 WHr Li ion battery e 8 cell 2 8 Ah 75 WHr Li ion battery available with 3 year warranty only e Supports 9 cell 73 WHr polymer HP STO9 E
114. umber Speaker assembly 652540 001 Before removing the speaker assembly follow these steps 1 a on E oe 10 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the service access cover see Service access cover on page 43 Remove the optical drive see Optical drive on page 54 or upgrade bay hard drive see Upgrade bay hard drive on page 57 Remove the keyboard see Keyboard on page 62 Remove the top cover see Top cover on page 73 Remove the Smart Card reader see Smart Card reader on page 49 Remove the Audio USB 2 0 board see Audio USB 2 0 board on page 84 Remove the speaker assembly 1 Remove the two Phillips M2 5x6 0 screws 1 that secure the speaker assembly to the base enclosure 86 Chapter 4 Removal and replacement procedures Gently flex the band on the base enclosure next to the speaker assembly and remove the speaker assembly 2 Reverse this procedure to install the speaker assembly Modem module Ey NOTE The modem module spare part kit does not include a modem module cable The modem
115. upport go to http welcome hp com country us en wwcontact_us html Follow the on screen instructions to identify your computer and access the BIOS update you want to download Click the option for software and driver downloads type your computer model number in the product box and then press enter Follow the on screen instructions to identify your computer and access the BIOS update you want to download Click your specific product from the models listed Click the appropriate operating system Go to the BIOS section and download the BIOS software package Follow the installation instructions as provided with the downloaded BIOS software package Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 110 Chapter 5 Computer Setup BIOS and Advanced System Diagnostics Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e _Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in eve
116. urface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 WR ICUIE FSSC TAIT OW xs cent sasearctsxs ixcnacs in shiavaasonensunadeiasanrasssneiyanaqaoeeusis E 1 2 External component identification sexsi sicccsasaneevigssaaarsseczeseeinvecsssanavusevsvsaadsonncseseeaivorsyssauxbepvayavadasseaysaeennpeegsvaneee 7 TOP rianan i a a a r a aa a a E tandem AE E aN 7 Ho Uc 9 ext to Rene E ETTA E A OEA 7 E a A E EI S E AE I A N N PE A S N 8 Buttons and fingerprint reader select models only ssesessesesrnesseessirrsssrrrsrenrrsrrnsssrensee 9 IOVS TE E A N E E A T TET E T T T E E E 10 VOM E E A A EE T E E E T 11 Right annann AA a aaa aaa aae 12 E a ee ace eee E TE NANE E TEPE TEE AET E ce coca AT AE E ET NTA E T NA 13 ES 9 Fh ee a E E E tet rr e accent ecer trtp rere errr 14 PROGID onini a e nea dvndcanans teaateasandansatnas etree awenetaaaanaabluets a e aN 15 BOO raises std esate sana gan nsec ge eco nh cap eae aa da csc ee cd ve an 4 a nw GE dad Re RO nisin setae RE aa 16 3 Illustrated parts catalog xiiciscsccscsccccscccocescenescdcanercvendecanensenhaded ores vivedseconexerndadtoeceeendadacoresierosoresineasdeosssctoahdecanes 18 Computer major COMPONE NES sssrinin ainda aaa aaa aaa aaan Ea id
117. ve avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 37 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated and pointing stick circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and and pointing stick can work perfectly throughout
118. w keys to select File gt System Information To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter E NOTE You can also determine the BIOS version by turning on or restarting the computer pressing the esc key while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing the f1 key Follow the on screen instructions to exit this screen Updating the BIOS 109 Downloading a BIOS update CAUTION CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 4 Di 6 7 Open your Web browser For U S support go to http www hp com go contactHP For worldwide s
119. xtended Life Battery does not support HP Fast Charge e Supports 9 cell 3 0 Ah 100 WHr cylindrical battery HP BBO9 Ultra Capacity Extended Life Battery does not support HP Fast Charge HP Fast Charge Technology Integrated fingerprint reader Integrated Smart Card reader Preboot authentication password Smart Card Supports security lock Trusted platform module TPM v 1 2 and TPM enhanced drive lock Full volume encryption Operating system Preinstalled operating systems e Windows 7 Home Premium 64 select models only e Windows 7 Professional 64 select models only e Windows 7 Professional 32 select models only FreeDOS Operating system and Microsoft Office preinstalled not supported in Japan e Windows 7 Professional 64 with Office 2010 Starter select models only e Windows 7 Professional 32 with Office 2010 Starter select models only Restore media e Windows 7 Professional 64 select models only e Windows 7 Professional 32 select models only e Windows 7 Home Premium 64 select models only e Windows 7 DRDVD select models only e Windows XP Professional 64 service only Certified e Microsoft WHQL e Novell SuSE Linux 6 Category Description Web only support Windows XP Professional 64 select models only Windows XP Professional 32 select models only Windows 7 Ultimate 64 select models only Windows 7 Ultimate 32 select models only Windows 7 Enterpr
120. y and Supports 7 0 mm 0 28 in 9 5 mm 0 37 in or 12 7 mm 0 5 in hard drives and 6 35 cm 2 5 in secondary storage solid state drive for primary and secondary storage Support for RAID 0 1 5 Supports the following Serial ATA SATA 7200 rpm drives e 750 GB e 500 GB e 320 GB e 500 GB self encrypting drive SED Supports the following 6 35 cm 2 5 in solid state drives SSD e 256 GB Self Encrypting Drive SED e 128 GB e 160 GB e 180 GB e 24GB Upgrade bay Supports the following 12 7 mm 6 35 cm 0 5 in tray load SATA optical drives e Blu ray R RE DVD RW SuperMulti Double Layer DL Drive e RW SuperMulti Double Layer Drive e DVD RW SuperMulti Double Layer Drive e DVD ROM Drive defeatured combo Supports a 7 0 mm 9 5 mm or 12 7 mm 500 GB hard drive 7200 rpm Supports No Drive option Audio and video Integrated dual array microphone High definition HD audio with SRS premium sound 2 Chapter 1 Product description Category Description 2 stereo speakers Integrated 720p HD webcam Modem 56K V 92 data fax modem Supports no modem option Modem cable not included Ethernet Intel 82579LM Gigabit Network Connection 3 S4 S5 wake on LAN Wireless NIC power down technology Ethernet cable not included Integrated wireless local area network WLAN options by way of the following wireless modules e Intel Centrino Advanced
121. yboard with backlight for use in the United Kingdom includes keyboard cable pointing stick and pointing stick cable 688738 041 Keyboard with backlight for use in Germany includes keyboard cable pointing stick and pointing stick cable 688738 051 Keyboard with backlight for use in France includes keyboard cable pointing stick and pointing stick cable 688738 061 Keyboard with backlight for use in Italy includes keyboard cable pointing stick and pointing stick cable 688738 081 Keyboard with backlight for use in Denmark includes keyboard cable pointing stick and pointing stick cable 688738 091 Keyboard with backlight for use in Norway includes keyboard cable pointing stick and pointing stick cable 688738 161 Keyboard with backlight for use in Latin America includes keyboard cable pointing stick and pointing stick cable 688738 251 Keyboard with backlight for use in Russia includes keyboard cable pointing stick and pointing stick cable 688738 281 Keyboard with backlight for use in Thailand includes keyboard cable pointing stick and pointing stick cable 688738 A41 Keyboard with backlight for use in Belgium includes keyboard cable pointing stick and pointing stick cable 688738 AB1 Keyboard with backlight for use in Taiwan includes keyboard cable pointing stick and pointing stick cable 688738 AD1 Keyboard with backlight for use in South Korea includes keyboard cable pointing stick and pointing stick cable 688738 B3

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