TM-S2000 Product Information Guide
Contents
1. Dimensions and weight One pocket model H x W x D Two pocket model H x W x D 6 97 x 9 84 x 10 39 14 76 177 x 250 x 374 8 mm 6 97 x 6 58 x 11 76 16 13 177 x 167 x 298 8 409 8 mm The dimensions in parentheses above represent the depth with the pocket s fully extended Two pocket model 9 9 Ib 4 5 kg approx One pocket model 9 9 Ib 4 5 kg approx Environmental conditions Operating 50 to 95 F 10 to 35 C Storage Packed 4 to 140 F 20 to 60 C lt 120 hours at 4 or 140 F Humidity no condensation Operating 20 to 80 RH Storage 20 to 85 RH ink charged Temperature Maximum absolute rated temperature 158 F 70 C 81 F 27 C 95 F 35 C Temperature 50 F 10 C Electronic Endorsement The product can paste an electronically written image across the front or back of entire scanned image of the check or other document The document does not need to be printed out for the endorsement to be incorporated onto the check image It is possible to change images one at a time Multiple images can be pasted Pasted images can use logos graphics and TrueType fonts Epson TM S2000 5 Lights and Buttons e 0 Power LED Error Error LED E Document Document LED DID Card ID Cord LED Cleaning button LEDs Power On when TM S2000 power is on Off2. Pocket near full sensors These sensors are present only in two pocket models One sensor is in the main pocket and one is in the sub pocket They detect whether the sheets in the pockets need to be removed 1D card sensor Located in the card path This sensor detects whether a card is inserted or removed Based on the sensor status the ID CARD indicator comes on turns off or flashes Cover sensors Ink cartridge cover sensor Monitors whether the cover is open or closed If the sensor detects a cover open processing stops immediately and the unit goes offline When the cover is closed the unit goes back online Opening a cover during processing MICR reading scanning etc affects the quality of the result and the process may need to be redone MICR cover sensor Monitors whether the cover is open or closed If the sensor detects a cover open processing stops immediately and the unit goes offline When the cover is closed the unit goes back online Opening a cover during processing MICR reading scanning etc affects the quality of the result and the process may need to be redone Scanner cover sensor Monitors whether the cover is open or closed If the sensor detects a cover open processing stops immediately and the unit goes offline When the cover is closed the unit goes back online Opening a cover during processing MICR reading scanning etc affects the quality of the result
3. guide and a user s manual 2 Remove all packing tape packing foam and other shipping materials from the unit 3 Leave enough room around the product to open the covers pull out the ASF tray and fully extend the pocket s 4 Do not place the unit near a magnetic field such as a display device This reduces the MICR reader accuracy 5 Install the unit horizontally within a tilt of 59 6 Make sure no cords or cables are caught inside the product 7 Connect the USB cable to the Type B connector on the product Attach the cable with the cable harness See the bubble in the illustration below 8 Connect the USB cable to the host Note Do not turn on the unit until you have installed the necessary drivers 9 Connect the AC cable to the AC adapter then connect the adapter s DC cable to the unit s power supply connector 10 Insert the AC cable plug into a socket Caution Use only the specified AC adapter and never connect to an improper power source 11 Turn on the product by pressing the Power button To turn the unit off hold down the Power button for 3 seconds until the Power LED goes off Power Button Caution Be sure the AC cable remains plugged in when powering the unit off and always use the Power button Installing an Ink Cartridge Note QO QO oo coo O Read the instructions included with the cartridge The first time an ink cartridge is installe
4. F 25 C for bar codes MICR specifications Supported fonts E13B CMC7 Alphabetic characters not supported Recognition rate 299 at 77 F 25 C using check paper conforming to ANSI ISO standards Checks must be flat without curls folds wrinkles tears staples or clips TM S2000 must not be shaken or jarred during reading Checks must be fed in straight Epson TM S2000 3 The product should not be used near magnetic fields such as that created by a display device Media specifications Cut sheet paper Single ply only Height 2 36 to 4 72 60 to 120 mm Length 4 72 to 9 25 120 to 235 mm Thickness 0 003 to 0 008 0 075 to 0 2 mm Weight 16 to 32 lb 60 to 120 g m ID cards ISO IEC7810 compliant Height 2 12 to 2 13 53 92 to 54 18 mm Length 3 37 to 3 38 85 47 to 85 90 mm Thickness 0 02 to 0 033 0 5 to 0 84 mm Warpage lt 0 079 2 mm MSR cards ISO IEC7810 compliant option Height 2 12 to 2 13 53 92 to 54 18 mm same as ID cards Length 3 37 to 3 38 85 47 to 85 90 mm same as ID cards Thickness 0 03 to 0 033 0 76 to 0 84 mm Warpage lt 0 079 2 mm Print specifications Print method Nozzles 360 in 2 lines 180 x 180 dpi Ink jet printed line Dot density Print color Black Fixed stroke control 2 50 8 mm Print direction Print height Lines printable 12 maximum with Font A 16 maximum with Font B 1 6 default 4 23 mm Programmable by command 3 94
5. Make sure the ID CARD LED is flashing ID Card LED L flashing 3 The buzzer beeps 1 time when the read is successful and 3 times for an error 8 Epson TM S2000 Check Flow Process Cleaning the Scanner Glass The TM S2000 performs processes in the following order 4 The scanner section scans both sides of the sheet 3 The printer section prints on the paper 5 The processed sheets are then ejected into the pocket s 2 The MICR reader section reads the magnetic characters on the 1 Sheets checks are loaded into check the Auto Sheet Feeder ASF Cleaning the Case 1 Turn off the product by holding the Power button down for 3 seconds After the Power light goes out unplug the AC cord 2 Wipe dirt off the case with a dry cloth or a slightly moistened cloth Caution Never use alcohol benzine thinner or any other solvents Doing so may damage or break parts made of plastic or rubber Cleaning the Print Head When print becomes faint or uneven but the Ink LED is not flashing the print head may need to be cleaned 1 Press and hold down the Cleaning button for 3 seconds 2 During cleaning the Power LED flashes When cleaning is complete the light is steady Note Cleaning nozzles uses ink so do not clean unless necessary Do not power the unit off or open a cover during cleaning Cleaning the MICR Unit Dirt or dust on the MICR unit can increase errors
6. Jam below If MICR cannot be read properly follow the instructions under Cleaning the MICR Unit above If scanned data is not normal follow the instructions under Cleaning the Scanner Glass above If you need to ship the product for repair follow the instructions under Transporting the TM S2000 Clearing a Jam Paper jam Depending on where paper has jammed open the MICR cover or scanner cover to remove the jammed paper See the illustrations below Card jam 1 Open the scanner cover as shown above 2 Remove the ID card 3 Close the scanner cover until it clicks firmly in place 10 Epson TM S2000 Follow the steps below to transport the product 1 Once an ink cartridge has been installed in the unit transport the product with the ink cartridge installed As shown below tape over the holes in the cartridge to prevent any leakage Turn off the unit Confirm that the Power LED is off Remove the power supply connector ve YS Store pocket guide and the ASF guide inside the product 6 Pack the unit upright Self test The self test checks the following functions Control circuit functions Product mechanisms Print quality Control software version COU C C uo Memory switch settings Note Paper for the self test must be cut sheets of gt 2 76 x 5 98 70 x 152 mm 1 To start the self test hold down the Cleaning
7. Sheed de hale 9 TroubleshdO tetra dd Sarasin des Aarne ia ais amp nua aati datada di eee 10 Clearing a Md ceded aed idad io Meee De di eden an 10 A E es ae 10 Gard aid ic a di a toate daa Leah weet ie Lio see hs Gesu ee heen 10 Transporting the TM S2000 js od tas Lok hee Re ees ce a A eee et aed 10 SEE TEST sah a dal ida a id aa ted Sesh ode 10 Errot and Information Codes stops A iad bade bbaove sede ER diodes and AEE 11 Maintenance Counters ces yapa ta ao dee ae Galan de ie al dod Rega Sie Ae ala bi WEE ek ones 12 DN Wi MIGMOLY sends a Ae AAA wie E AR O IRA RI ed gam ase 12 Memory Switches tii bt ddan d iad e ei dae tos at 12 SENSOES rias a a lt r ri nd sacar corse oa Salta rain iia 12 Scanner Cover Control Panel Two pocket model Main Sub Pocket_1 Power Supply Connector USB Connector Type B USB Connector Type A factory option MICR Cover Open Lever Scanner o Open Lever MSR equipped model factory option Ink Cartridge Cover Connections Connector Description Accessories Power PS 180 Model M159B also called Adapter J 24 V 7 supplied with TM S2000 Accessory Part number USB 2 0 Type B Plug and play Ink cartridge black SJIC8 K 0338020484 USB HUB Optional Type A Two port USB HUB connector Cleaning kit KWEPS KCAP1 i Drivers MICR cleaning sheet CS1B15WS Driver Functions EPSON TM S2000 Driv
8. and the process may need to be redone Other sensors Pocket sensors These sensors are only on two pocket models They are located on the switch board that determines which pocket receives the ejected sheet There is another sensor that keeps track of he current switch board position ASF hopper sensor This sensor detects the position of the hopper that holds sheets in the ASF Cartridge sensors Cartridge sensor Detects whether the ink cartridge is installed or not If no cartridge is detected the Ink and Error ights both come on Ink low sensor This sensor detects when the cartridge becomes ow and when it is out of ink When ink is low the nk LED flashes When the cartridge is out of ink he Ink light becomes steady the Error light comes on and the unit goes offline 2014 Epson America Inc 2 14 EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Epson TM S2000 13
9. button while turning on the product with all the covers closed 2 The Document LED flashes and the unit goes into standby awaiting insertion of a sheet of paper 3 Insert the first sheet of paper and the product begins printing Three sheets are required for the test 4 After printing the current product status the unit ejects the sheet and waits for you to insert the next sheet of paper 5 Insert another sheet and the unit begins printing again 6 After a number of lines have been printed the product indicates the end of the self test by printing COMPLETED The unit initializes and goes into normal print mode Error and Information Codes Status messages Power LED green Cause and solution Power on operation JUL UU 320 ms intervals Power off operation ee ee 160 ms on 2400 off The Power light flashes until the unit is fully powered on and ready for operation The Power light flashes while the product goes through an orderly power down procedure Recoverable errors Error LED orange Cause and solution Mechanism position error kes Approx 320 ms UL This occurs when the ASF hopper or pocket switch board sensor cannot detect the home position during initialization The unit can recover if the error is cleared and then an instruction is sent from the driver or if the product is turned off and back on Document LED green Cause
10. to 8 46 100 to 215 mm depending on paper length Line spacing Print width Characters per line depending on paper length 59 to 126 Font A 78 to 169 Font B Character spacing 2 dots 0 01 0 28 mm for both fonts Programmable by command 4 Epson TM S2000 Maximum print speed 31 50 s 800 mm s 23 62 s 600 mm s 15 75 s 400 mm s 9 45 s 240 mm s Print speed depends on image type You cannot print at 31 50 s when printing an image Character specifications Alphanumeric 95 characters Extended graphics 128 characters x 11 pages including user defined page International 37 characters Structure Font A 12 x 24 including 2 dot horizontal spacing Font B 9 x 17 including 2 dot horizontal spacing Paper feed specifications Feed method Friction feed Feed pitch 0 054 0 1369 mm Feed speed 31 50 s 800 mm s 15 75 s 400 mm s 9 45 s 240 mm s Auto sheet feeder ASF pocket capacities The auto sheet feeder feeds each document into the TM S2000 and the pockets hold the processed output lt 100 sheets paper thickness lt 0 005 0 13 mm Total thickness of all sheets must be lt 0 51 13 mm including uneven sheets that were folded and straightened out etc ASF capacity Insert the sheets along the bottom of the ASF One pocket model lt 100 sheets paper thickness lt 0 005 0 13 mm Total thickness of all sheets must be lt 0 51 13 mm including uneve
11. EPSON EXCEED YOUR VISION TM S2000 Product Information Guide INCCESSOMES te de aid A A A A A IIA A DI E E A AAA a AS 2 Opti ns deidad aia ias 2 SPCCHHCAHONS ii A A slag aaa sod bee a ieee 3 Computer requitements dai sundae A eee kad es Aa eels whew eek one ee 3 Scania SPECI CATIONS eco oss til A lt cata 3 MICR Specifications cercada dd a e ai a eed ee 3 Media specifications iii sedate xi A A A dd 4 Print speciHCatOns bici a oi EAN 4 Reliability sarao cie Ae TA E esl a IA da Gage neha 5 Electrical specifications idad dde ara dats lb viste 5 ALC YS east ts O OS NR NEON 5 Dimensions and weiobt saaren a A A os ita A AS ERE ad Hla ede 5 Environmental CONDS eta E A A a data 5 Electronic Endorsement caida ai A baat da E EA 5 Lights and Buttons A A a a aii 6 LEDS ais ie o Le E ae Gated hed ety 6 DUO a a is ad A AAA ans RA A a A Aa 6 Setting Ups ida diaria a ia dadas 6 Tistallino Tale Cartridos cin pi a a A at RS 7 Loadino Shects Check ca it A A id A A dt heigl 7 Ejectino Sheets Checks cani al dd ota ati a a 8 Scanning ID Catdsics picos sais dd rd a ii dad pa tad botee ees 8 Reading Magnetic Stripe Cards Factory Option ooooococcocccoccoco rr 8 Check Plow Process titan iS tis LA A Sa eae ra A een eee 9 Cleaning the Case asia a A A Ravages A A ance ed wie eee ate 9 Cleaning the Print Head id dared dented lA ade di 9 Cleaning the MICR Unit s esreridepe erena A a a id a aaa 9 Cleaning the Scanner Glass oi A eee ci A E
12. and solution Paper jam error UUU 320 ms intervals One of 4 things has happened 1 Paper is not ejected after a set amount of paper has been fed 2 The ASF failed to feed paper 3 A paper or ID card jam was detected 4 The product detected paper that was too long or too short Remove the jammed paper or other error be sure the covers are closed and send an instruction from the driver or turn the unit off and back on again Waiting for paper insertion NUUUUL 160 ms intervals The unit is waiting for a check to be inserted Insert paper for processing ID Card LED green Waiting for ID card insertion MUU UUW 160 ms intervals Cause and solution The unit is waiting for an ID card to be inserted Insert card into slot for processing Waiting for ID card removal UL TULL 160 ms on twice then 2080 ms off The unit is waiting for an ID card to be removed Remove the card Automatically recoverable errors Paper feed error POT 320 ms intervals or if the unit is turned off and back on Unrecoverable errors One of 5 things has happened 1 Double feeding of cut sheet paper 2 Check paper was inserted upside down or back to front 3 Incorrect paper feeding caused an error in confirmation mode 4 Data is longer than the specified length of the cut sheet paper 5 Noise was detected during MICR reading After the cause of the error i
13. ctions EPSON TM 2000 Java wrapper Controls the TM S2000MJ from Java applications Used with the TM S2000 Driver TM S2000 Utility Uses or sets the following functions of he TM S2000MJ Current Settings Operation Check Storing Logos Backup Restore Printing Control Device Settings MSR Settings only for MSR installed models mE mi m m m ma m EPSON SANE for TM S2000 for Supports scanning MICR reading Linux endorsement and ID card scanning Does not support printing on cut sheets EPSON TM 2000 Printer Driver Supports printing on cut sheets Does for Linux not support scanning MICR endorsement or ID cards Specifications Computer requirements 110 dpm model 200 dpm model gt Pentium 4 2 0 GHz or CPU equivalent gt Intel Core 2 Duo 1 8 GHz or equivalent gt 512 MB or above the gt 1 GB or above the minimum operating system minimum operating Memory requirement system requirement HDD gt 30 MB free before installation of the driver Interface USB 2 0 Hi speed Scanning specifications Cut sheets 1D cards 300 x 300 240 x 240 600 x 600 300 x 300 Resolution 200 x 200 120 x 120 200 x 200 dpi H x L 100 x 100 31 5 s 800 mm s 23 62 s 600 mm s Speed 15 75 s 400 mm s approx 9 45 s 240 mm s 4 65 s 118 mm s Scan method Contact image sensor CIS Binary black and w
14. d in the product ink is consumed to prepare the unit to print This is called charging Ink charging requires about 4 minutes The Power LED flashes during this time Do not turn off the unit open any of the covers or tilt the product during this operation Tilting can cause leakage and powering off or opening a cover causes the process to start again from the beginning wasting ink Ink usage varies with the printing environment and conditions To insure print quality a minimum amount of ink remains in the cartridge when the Ink and Error LEDs come on Use genuine Epson ink cartridges Other cartridges may cause damage not covered by the warranty and under some circumstances may cause erratic behavior in the product Do not touch the green IC card on the side of the cartridge Remove the ink cartridge only to replace it with a new one Do not open the cartridge until you are ready to install it After installing a cartridge use it within 6 months Use cartridges before the expiration date printed on the package Do not puncture the convex area at the bottom of the ink cartridge and do not remove the transparent film on the bottom of the cartridge A used cartridge may have ink on the convex area on the bottom of the cartridge Avoid touching that area Dispose of cartridges in accordance with local laws and regulations Transport or store this product for a long period after the unit has been used make sur
15. e an ink cartridge is installed 1 When ink is low the Ink LED flashes when ink is out the Ink LED stays on the Error LED comes on and printing stops 2 If the unit is not on already turn it on 3 Open the ink cartridge cover by putting a finger under the left side of the cover and pulling it up as shown below 4 5 Take a new ink cartridge out of its package install it in the correct direction and push it until it clicks into place Close the ink cartridge cover xN Make sure the Power LED goes from flashing to steady on This means the ink loading process is done Loading Sheets Checks 1 Fully extend the ASF and pocket guide s See the illustration below 2 Make sure the Document LED is flashing 3 You can insert single ply paper only You can put up to 100 checks in the ASF to be fed automatically 4 For check scanning and MICR reading insert checks with the MICR characters at the bottom and facing outward For printing insert the sheets with the side to be printed on the inside Epson TM S2000 7 5 Align sheet edges to the bottom right corner and to the 2 Place the ID card in the insertion slot on the right side of paper loading mark on the right side of the cartridge cover the pocket with the photo side facing the pocket and slide as shown in the callout bubble below it along the bottom of the slot R gt 6 After loading the sheets let go of them immediatel
16. er API Options This API supports scanning MICR reading endorsement ID card scanning and printing on checks or receipt sheets Windows printer driver for Option Description TM S2000 MSR magnetic stripe reader unit factory option Only supports printing on cut sheets Does not support scanning MICR endorsement or ID cards Two frequency coherent phase 2F2 recognition method Reads ISO IEC7810 compliant media Supports magnetic format ISO 7811 6 AAMVA previous California driver s license format Bidirectional swipe direction 3 94 39 4 s 10 100 cm s swipe speed Built in buzzer 99 5 recognition rate TM Virtual Port Driver for TM S USB 2 0 hub Type A factory option Two port USB HUB connector High speed 480 Mbps theoretical value Changes the interface so that a printer connected with the USB interface acts as if it is connected with the serial parallel interface Use this driver when you use applications that directly send control commands to printers connected with the serial parallel interface This driver supports the print function only The scanner function is not available Full speed 12 Mbps theoretical value USB self power function EPSON TM S2000 TWAIN driver 2 Epson TM S2000 Supports scanning MICR reading endorsement ID card scanning Does not support printing on cut sheets Driver Fun
17. hite for cut sheets only Gradation 256 level grayscale 24 bit color Binary and 256 level grayscale using infrared IR Data compression format JPEG grayscale and CCITT Group 4 black and white Data format Black and white driver eliminates background on checks TIFF 200 dpi binary CCITT Group 4 compression complies with ANSI X9 100 181 2007 and BMP TIFF JPEG BMP raster TIFF JPEG BMP Grayscale 24 bit color IR Same as black and white and grayscale Image size max 4 32 x 10 04 109 728 x 255 mm 4 32 109 728 mm is image sensor height Height note 9 25 235 mm margin actual maximum length of scanned document Length note Driver auto size function automatically tries to match document size to area to scan Auto size adjustment Crops image and adjusts to document size based on driver settings Complies with IQA Image Quality Assurance set by FSTC Financial Services Technology Consortium Image quality Image deskewing Based on TM S2000 driver settings Insertion direction and scanning process Place side printed with magnetic ink outward with MICR ink at bottom Both sides of check are scanned Characters recognized by the optical character reader OCR E13B CMC7 OCR A OCR B Bar codes UPC A UPC E JAN13 EAN13 JAN8 EAN8 CODE39 ITF CODE128 OCR recognition rate 2 98 at 77 F 25 C using characters conforming to ANSI standards gt 99 at 77
18. in reading magnetic characters Clean the MICR unit every 6 months or 100 000 passes Use KIC Team Inc Waffletechnology MICR cleaning cards part number CS1B15WS Discard the cleaning sheet after one use For the best reading results clean the MICR reader once a week or after 2000 sheets It is recommended to clean the scanner after cleaning the MICR reader Clean the scanner glass if it gets dirty from ink or paper dust or at least once every 6 months or 100 000 passes Note For the best reading results clean the scanner glass once a week or after 2000 sheets 1 Pull the scanner cover lever to open the scanner cover as shown below 2 Lightly wipe the two glass areas with a soft dry cloth as shown in the picture below Caution To prevent spots or stains do not use synthetic detergent benzine water or other liquids to clean Never apply any liquid directly to the scanner glass 3 Ifthe scanner glass is smeared with grease oil ink etc wipe the glass with a cloth lightly dipped in alcohol 4 Close the scanner cover firmly until it clicks in place Epson TM S2000 9 Troubleshooting Transporting the TM S2000 If control panel lights are on or flashing read the information in the tables under Error and Information Codes below If paper or an ID card is jammed follow the instructions under Clearing a
19. le Double feeding detector error SU The double feed detector does not work correctly Turn off power as soon as possible Maintenance error JUUL One of the following problems has occurred 1 An internal circuit is not working correctly 2 There is an abnormality in the thermistor Turn off power as soon as possible Maintenance Counters The product has the following maintenance counters all of which are cumulative and resettable NV Memory The TM S2000 has an NV nonvolatile graphics memory area for registering logos and other images and a users NV memory area for storing text data to be used multiple times and for storing information on customizing and maintenance Storing graphics requires the TM S2000 Utility which is described in the TM S2000 Utility Manual The user also can create a user defined page to print characters not resident in the printer Memory Switches Setting the memory switches requires the TM S2000 Utility which is described in the TM S2000 Utility Manual The following settings are available Setting Function Power on information Do not transmit Initial value Transmit Auto line feed Remote wake up Always disabled Initial value Always enabled Enabled Initial value Disabled Time in use for regular ink jet head cleaning hh mm Initial value 20 00 Validation setti
20. n sheets that were folded and straightened out etc Pocket capacity Two pocket model Main pocket capacity lt 100 sheets paper thickness lt 0 005 0 13 mm Total thickness of all sheets must be lt 0 51 13 mm including uneven sheets that were folded and straightened out etc Sub pocket capacity lt 50 sheets paper thickness lt 0 005 0 13 mm Total thickness of all sheets must be lt 0 51 13 mm including uneven sheets that were folded and straightened out etc Paper must be flat without curls folds wrinkles tears staples or clips Otherwise jams may occur The ASF uses a translucent photosensor Do not use paper with holes at the sensor position The illustration below shows where holes are prohibited 3 E 3 13 Reliability Life 2 million sheets including reading of checks and ID cards ASF 2 million sheets Print head 6 billion shots per nozzle MSR option life 200 000 passes 180 000 hours 4 940 000 processes MTBF MCBE Electrical specifications Power supply PS 180 Model M159B also called Adapter J supplied with the TM S2000 Supply voltage 24V 7 Ripple voltage 300 m Vpp maximum Current consumption cut sheet unit Operation 1 3 A average approx 2 4 A peak approx Standby 0 2 A average approx Safety EMI FCC ICES 003 Class A Safety standards UL60950 1 CSA C22 2 No 60950 1 Tested using Epson PS 180 Model M159B Adapter J
21. ngs Top margin Initial setting 0 Bottom margin Initial setting 0 Slip settings Time without use before unit enters power saver mode Top margin Initial setting 0 Bottom margin Initial setting 0 Can be set from 100 ms to 3600 ms Initial setting 3000 5 minutes Sensors The scanner has the following sensors Sensor Function 12 Epson TM S2000 Counter Units Paper Sensors Number of ink jet head shots column A 1000 shots ASF sensor Located in the feeder paper path When this ER detect th itt th Number of ink jet head shots column B 1000 shots Se ee et E EN ENS SO Document LED Count of pump motor operations Operations Paper length Located in the cut sheet paper path Used for jam Count of ASF feeds Feeds sensor detection if paper remains in the path and for Count of cut sheet paper scans Scans intemal processing Middle sensor Located in the cut sheet paper path Used for jam Count of card scans Scans ENT nee detection if paper remains in the path and for Count of magnetic ink characters read Reads internal processing Count of pocket switches Switches Count of hopper opens closes Opens closes Duration of product operation Hours Sensor Function Paper Sensors Eject sensor Located in the cut sheet paper path This sensor detects whether paper has been ejected properly and stored in the pocket s
22. s fixed the unit can recover from the error if it receives an instruction from the driver Error LED orange Cause and required action Error LED orange Cause and solution Print head too high or low temperature status gg 320 ms intervals Recovers automatically when the print head temperature reaches the normal level Drive circuit error Ss 1 One of the following problems has occurred 1 An internal circuit is not working correctly 2 There is an abnormality in the thermistor Turn off power as soon as possible Read write error A read write check did not end normally Turn off power as soon as possible High voltage error Power supply voltage is too high Turn off power as soon as possible Epson TM S2000 11 Error LED orange Cause and required action Low voltage error Power supply voltage is too low Turn off power as soon as possible CPU execution error The CPU is trying to execute an order to an invalid address Turn off power as soon as possible Communication device error TULL IJ maintenance error An error has occurred with a USB device Turn off power as soon as possible The ink jet mechanism does not work correctly Turn off power as soon as possible Double feeding detector noise error The double feed detector detected noise Turn off power as soon as possib
23. when power is off Flashes during certain operations such as power up or down ink charging or cleaning Error Off when TM S2000 is online On when product is offline except during self test and cleaning Flashes if there is an error See Error and Information Codes below Document On when cut sheet paper checks or other cut sheets in the ASF is set as the paper source Off when ID card or roll paper is set as the source Flashes when the product is waiting for document insertion or removal ID Card On when card is set as the paper source or when an ID card is in the card slot Off when cut sheet is set as the source The Document LED is on Also off if roll paper is selected Flashes if waiting for a card to be inserted or removed Ink On if no ink cartridge is installed or if a new ink cartridge is required Off when the ink supply is OK Flashes if ink is low or if the ink cartridge installed is not correct for the TM S2000 6 Epson TM S2000 Buttons Cleaning When this button is held down for 3 seconds or more the product performs manual cleaning of the ink nozzles Cleaning is needed when the print is too light Power This button on the front of the unit turns power on Holding the button down for 3 seconds powers the unit down Setting Up 1 The package should contain the unit a USB cable an AC cable 2 ink cartridges SJIC18 K the AC adapter a setup
24. y Feeding starts automatically A UN 8 y 3 When the card starts feeding release it immediately Caution Do not open covers while processing is in progress Caution o _ lt _ a When the ID card is feeding a part of it comes out of the Ejecting Sheets Checks card carrier slit at the back of the product Be sure not to a block this slit When the checks are ejected remove them For two pocket Do not touch the ID card as it is being ejected Doing so may models paper may be ejected into the main and sub pockets distort the image or cause other problems separately depending on the application m Do not open the covers while processing is in progress 4 When the ID card is ejected and the ID CARD LED is flashing again remove the ID card from the slot Reading Magnetic Stripe Cards Factory Option Note Cards must match those listed under Media Specifications 1 Check the insertion direction with the arrow on the card 2 Swipe it downward or upward through the slot with the magnetic stripe on the card facing inside and down Caution Do not overfill pockets with checks main pocket 100 sub pocket 50 Otherwise a paper jam may occur Scanning ID Cards Note Cards must match those listed under Media Specifications Make sure the ID card is flat and does not have excessive bending cracks folds or embossing Do not touch the external terminal when using an IC card 1
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