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Windstream D&E Systems CLEC Tariff #5

1. 10 Transfers and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party except that the Company may assign its rights and duties a to any subsidiary parent company or affiliate of the Company b pursuant to any sale or transfer of substantially all the assets of the Company or c pursuant to any financing merger or reorganization of the Company Notices and Communications a The Customer shall designate on the Service Order an address to which the Company shall mail or deliver all notices and other communications except that Customer may also designate a separate address to which the Company s bills for service shall be mailed The Company shall designate on the Service Order an address to which the Customer shall mail or deliver all notices and other communications except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill All notices or other communications required to be given pursuant to this tariff will be in writing except that the Customer may provide oral or written notice for discontinuance of service Notices and other communications of either party and all bills mailed by the Company shall be presumed to have been delivered to the other party on the third business day following deposit
2. C LOCAL CALLING AREAS Exchanges and zones included in the local calling areas are specified below NXX s associated with each particular exchange or zone may be found in the telephone directory published by the incumbent local exchange provider in the Customer s exchange area Exchanges Rate Band Local Calling Areas Altoona 2 Altoona Hollidaysburg Bellwood Tyrone Cresson Annville 2 Annville Lebanon Hershey Mount Gretna Jonestown Palmyra Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 4 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Bellefonte 2 Bellefonte Snow Shoe Boalsburg Spring Mills Centre Hall State College Howard Zion Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 5 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Bloomsburg 2 Berwick Millville Bloomsburg Numidia Catawissa Orangeville Danville Washingtonville Boalsburg 2 Bellefonte Spring Mills Boalsburg State College Centre Hall Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 6
3. LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Halifax 2 Dauphin Harrisburg Zone 1 Elizabethville Millersburg Halifax Hamburg 2 Hamburg Leesport Kempton Reading Harrisburg Zone 1 1 Dauphin Lewisberry Halifax Marysville Harrisburg City Zone 1 Mechanicsburg Harrisburg City Zone 2 Middletown Hershey Shellsville Hummelstown Harrisburg Zone 2 1 Harrisburg Zone 1 Hummelstown Harrisburg Zone 2 Middletown Hershey Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Section 3 Original Page No 14 Windstream D amp E Systems Inc COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Hershey 2 Annville Hummelstown Hollidaysburg Honey Brook Hummelstown Elizabethtown Harrisburg Zone 1 Harrisburg Zone 2 Hershey 2 Altoona Cresson 2 Coatesville Downingtown Glenmoore Green Hills 2 Harrisburg Zone 1 Harrisburg Zone 2 Hershey Hummelstown Lebanon Middletown Palmyra Shellsville Steelton Hollidaysburg Hummelstown Honey Brook Morgantown Parkesburg Middletown Palmyra Shellsville Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 15 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d
4. Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 22 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 23 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Palmyra 2 Annville Lebanon Harrisburg Zone 1 Mount Gretna Hershey Palmyra Hummelstown Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 24 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Pennsburg 2 Bally Quakertown Green Lane Sassamansville Pennsburg Souderton Perkasie Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 25 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No
5. 3 Obligations of the Customer a General The Customer shall be responsible for 1 2 the payment of all applicable charges pursuant to this tariff reimbursing the Company for damage to or loss of the Company s facilities or equipment caused by the acts or omissions of the Customer or the noncompliance by the Customer with these regulations or by fire or theft or other casualty on the Customers premises unless caused by the negligence or willful misconduct of the employees or agents of the Company The Company will upon reimbursement for damages cooperate with the Customer in prosecuting a claim against the person causing such damage and the Customer shall be subrogated to the Company s right of recovery of damages to the extent of such payment providing at no charge as specified from time to time by the Company any needed personnel equipment space and power to operate Company facilities and equipment installed on the premises of the Customer and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 17 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 3 Obligations of the Customer cont d a General cont d 4 5 Obtaining maint
6. Call Forwarding Busy Line Don t Answer Call Forwarding Busy Line Don t Answer is a service offering that consists of two separate features Call Forwarding Busy Line and Call Forwarding Don t Answer On a monthly basis customers may subscribe to one feature or to both features combined This offering is available to individual line Residence and Business customers excluding Exchange Access Lines associated with Direct Inward Dialing WATS Centrex Pay Telephone Lines Mobile service or other services as determined by the Company Call Forwarding Busy Line Don t Answer is a Remote Change Service Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 20 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d f Call Forward Remote Activation Call Forward Remote Activation allows a subscriber to activate or deactivate all types of Call Forward or to change the forward to destination when they are at a remote location Call Forward Remote Activation can be accessed from any touch tone telephone simply by dialing the access code and a personal identification number PIN assigned by the Telephone Company If Call Forwarding is already in effect the forward to number can be changed by dialing the access code the PIN and the new forward to des
7. Calling feature by entering a Personal Identification Number PIN prior to placing a toll call The Controlled Calling feature enables customers to block outgoing direct dialed and outgoing operator handled calls The customer retains the ability to receive incoming calls utilize the local non toll network and to place calling card collect and third number calling service i e sent paid calls Note 1 These services are grandfathered and are only available to existing customers at existing locations C Issued December 10 2009 Effective December 14 2009 Supplement No 1 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 38 Cancels Original Page No 38 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT L ADVANCED INTELLIGENT NETWORK AIN SERVICES cont d 2 Rates a Monthly Rates Subscription Terminating Call Management 1 2 95 C TollGuard 3 50 C Note 1 These services are grandfathered and are only available to existing customers at existing locations Issued December 10 2009 Effective December 14 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 39 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT M HIGH CAPACITY 1 544 Mbps SERVICE 1 Basic Channel Description High Capacity Channels provide simultaneous two way transmission o
8. December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 40 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT M HIGH CAPACITY 1 544 Mbps SERVICE cont d 4 Connections Terminal equipment to be provided by the customer must meet the following interface requirements Data signals including timing and control where provided exchanged at the interface between the customer s equipment and the High Capacity Local Channel must meet the signal and format constraints listed below a Date Rate 1 544 Mbps 75 bps b Consecutive Zeros no more than 15 consecutive zeros may be generated C Pulse Density At least 3 pulses in any 24 bit interval The Company s responsibility ends at the Rate Demarcation Point and does not include maintaining operational capability of customer provided equipment Customers must provide and maintain terminal equipment at their expense 5 Rates Monthly Term Charge Local Channel 1 year 297 00 per termination Multiplexing An arrangement that multiplexes a 1 544 Mbps channel to 24 channels 200 00 per arrangement Longer term agreements at discounted rates are available Issued December 3 2009 kkk Nonrecurring Charge 660 00 0 00 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 41 COMPETITIVE LOCAL EXCH
9. Exchanges Rate Band Local Calling Areas Jersey Shore 2 Avis Oval Jersey Shore Williamsport Lock Haven Woolrich Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc C LOCAL CALLING AREAS cont d Exchanges Rate Band Kingston 2 Kutztown 2 Lake Ariel 2 Lancaster 1 Section 3 Original Page No 16 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE Local Calling Areas Center Moreland Dallas Harveys Lake Kingston Mountaintop Nanticoke Allentown Fleetwood Kempton Hamlin Honesdale Lake Ariel Newfoundland Intercourse Lancaster Landisville Leola Lititz Manheim Pittston Plymouth Trucksville Wilkes Barre Wyoming Kutztown Reading Topton Olyphant Scranton South Canaan Wallenpaupack Waymart Millersville Mount Joy Mountville New Holland Quarryville Rawlinsville Strasburg Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 17 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Landisville 2 Lancaster Millersville Landisville Mount Joy Lititz Mountville Manheim Strasburg Lebanon 1 Annville Mount Gretna Frystown Myerstown Hershey Palmyra Jonestown Schaefferstown Lebanon Issued December 3 2009 Effective Decembe
10. Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 4 Original Page No 5 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SERVICE CHARGES B PREMISE WORK CHARGES cont d 2 Regulations cont d j The Initial Visit Charge does not apply when a Line Connection Charge is incurred k Customers have the option of paying for Premise Work Charges in equal monthly installments over three billing periods Premise Work Charges do not apply to the following 1 Moves or changes of a customer s telephone service or equipment if required or initiated by the Telephone Company 2 Repair of network facilities on the property where the customer s service is located when damage was not caused by the Customer the vendor or the property owner RESIDENCE BUSINESS Premise Work Charges are as follows Initial Visit Charge 42 00 47 00 Work Charge each 15 minute segment or major fraction thereof of billable time required to complete the work 21 00 23 00 Material Charge Based on current Telephone Company price list The materials will generally be priced at 3596 above the current Telephone Company purchase price Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF Section 4 Original Page No 6 SERVICE CHARGES C MISCELLANEOUS NON RECURRING CHARG
11. Original Page No 27 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d n Call Management Services cont d 5 Issued December 3 2009 Call Block This service gives the customer the ability to prevent future calls from specific telephone numbers and can be activated after receipt of an unwanted call or after entering a telephone number from which the calling party does not wish to receive future calls To activate the service the Call Block customer regains dial tone and dials a code which creates a screening list for a maximum of ten numbers This list can only be created from and for telephone numbers located in appropriately equipped offices Further calls to the Call Block customer from telephone numbers in the screening list are connected to an announcement stating that the called party is not accepting calls and the Call Block customer s telephone does not ring For calls from a line within multiline hunting the call is blocked only where the main telephone number has been entered in the screening list Call Trace This service allows a called party to initiate an automatic trace of the last call received Call Trace is available on a usage basis only After receiving the call which is to be traced the customer dials a code and the traced telephone number is automatically sent to the Telephone Company The customer
12. With Distinctive Ringing Service a customer can purchase up to two Dependent numbers that are assigned to the Master number The Master telephone number and the Dependent numbers are on one telephone line Distinctive Ringing and Distinctive Call Waiting Tone With Distinctive Ringing Service Distinctive Ringing and Call Waiting tone patterns are assigned to the dependent number s to distinguish incoming calls from those to the master number Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 30 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 2 General Terms cont d d Interactive Dialing Sequence Relates to the dialing activities performed by a customer while programming a service for use The dialing activities are termed interactive because the customer s actual dialing functions are in response to messages provided by the Central Office e Multi line Hunting Group A service arrangement that combines a group of telephone lines with individual originating and common terminating characteristics An incoming call to the group causes the line to search for an idle line to which the call can be completed 3 Regulations a Availability of Service 1 Optional calling services require special central office equipment and are furnished only from central
13. cont d 5 Payment Arrangements a Payment for Service The Customer is responsible for payment of all charges for service and facilities furnished by the Company to the Customer or its Joint or Authorized Users Objections must be received by the Company within 30 days after statement of account is rendered or the charges shall be deemed correct and binding upon the Customer 1 Taxes The Customer is responsible for the payment of any sales use gross receipts excise access or other local state and federal taxes charges user fees or surcharges however designated excluding taxes on the Company s net income imposed on or based upon the provision of Local Exchange Services all of which shall be separately designated on the Company s invoices Any taxes imposed by a local jurisdiction e g County and municipal taxes will only be recovered from those Customers residing in the affected jurisdictions It shall be the responsibility of the Customer to pay any such taxes that subsequently become applicable retroactively b Billing and Collection of Charges Bills will be rendered monthly to each Customer 1 The Company shall present bills for Recurring Charges monthly to the Customer in advance of the month for which service is provided Usage charges will be billed in arrears For new customers or existing customers whose service is disconnected the charge for the fraction of the month in which service was furnish
14. damages liabilities costs and expenses including reasonable attorneys fees for 1 any loss destruction or damage to property of the Company or any third party or the death of or injury to persons including but not limited to employees or invitees of either the Company or the Customer to the extent caused by or resulting from the negligent or intentional act or omission of the Customer its employees agents representatives or invitees or any claim loss damage expense or liability for infringement of any copyright patent trade secret or any proprietary or intellectual property right of any third party arising from any act or omission by the Customer including without limitation use of the Company s services and facilities in aname not contemplated by the agreement between the Customer and the Company Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 19 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 4 Customer Equipment and Channels a General A Customer may transmit or receive messages or signals via the facilities of the Company b Station Equipment 1 The Customer is responsible for providing and maintaining any terminal equipment on the Customer premises The electric power consumed by such equipment shall be provided by and maintained at t
15. per line per order 5 00 Optional Central Office Usage Services Service Reactivation per line 5 00 Change PIN for Remote Access Service per change 5 00 Change Distinctive Ring Service per change Change Call Forwarding Arrangement Standard ringing and associated patterns or telephone number of Dependent number 5 00 Call Redirect Service 15 00 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 35 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF K OPTIONAL CENTRAL OFFICE SERVICES cont d 6 MISCELLANEOUS SERVICE AND EQUIPMENT Rates cont d Monthly Rates Subscription 1 The following monthly rates apply to subscription Optional Central Office Services Individual Individual Monthly Monthly Rate Rate Residential Business Call Waiting 4 50 5 75 Call Forwarding 3 00 5 75 Call Forward Busy Line 1 1 95 2 50 Call Forward Don t Answer 1 1 95 2 50 Call Forward Busy Line Don t 1 95 3 00 Answer Call Forward Remote Activation 2 4 50 6 25 Call Pickup 1 00 1 00 Make Set Busy 3 50 1 00 Group Intercom 1 00 1 00 Call Hold 1 00 1 00 Caller ID 6 50 9 00 Caller ID Deluxe 7 50 10 50 Three Way Calling 4 00 5 00 Issued December 3 2009 Effective December 4 2009 Supplement No 1 to Telephone PA P U C No 5 Windstream D amp E Systems In
16. the activation of a special code Per Line Blocking is provided free of any recurring charge but is a special feature which must be ordered by customers The Telephone Company will initially install Per Line Blocking at no charge Requests to remove Per line Blocking on customer lines will be completed at no charge Subsequent requests to re install Per Line Blocking will be completed at prevailing Telephone Company non recurring service order rates Per Line Blocking will not prevent the display of originating telephone numbers to 911 emergency service providers Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5 Original Page No 23 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d k Caller ID Service cont d 4 Per Call Blocking Per Call Blocking will prevent the display of customers telephone numbers on outgoing calls This feature may be utilized at any time through the activation of a special code prior to dialing an outgoing call Per Call Blocking is provided at no charge and is automatically placed on all telephone lines by the Telephone Company Per Call Blocking will not prevent the display of telephone numbers to 911 emergency service providers Special Provisions In cases where Telephone Company customers are victims of domestic violence or are
17. 26 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 27 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 28 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 3 Original Page No 29 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Pottstown Pottsville Pughtown Rate Band 1 Boyertown Collegeville Douglassville Phoenixville Pottstown 2 Auburn Frackville Friedensburg Minersville New Philadelphia 2 Chester Springs Downingtown Eagle Exton Glenmoore Green Hills Local Calling Areas Pughtown Royersford Sassamansville Schwenksville Orwigsburg Pottsville Saint Clair Schuylkill Haven Tamaqua Morgantown Phoenixville Pottstown Pugh
18. 5 PA P U C No 6 and United Telephone Company d b a Embarq at Telephone PA P U C No 27 This tariff is in concurrence with all applicable State and Federal Laws including but not limited to 52 Pa Code 66 Pa C S the Telecommunications Act of 1996 and with the Pennsylvania Public Utility Commission s applicable Rules and Regulations and Orders Any provisions contained in this Tariff that are inconsistent with the foregoing mentioned will be deemed inoperative and superseded Notice See Sheet 2 Issued by Mike Rhoda Vice President 4001 Rodney Parham Road Little Rock Arkansas 72212 Issued June 1 2012 Effective July 1 2012 Supplement No 4 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SHEETS AFFECTED BY THIS SUPPLEMENT CHANGES MADE BY THIS SUPPLEMENT Section 5 2 Revised Page No 9 Lifeline changes pursuant to FCC Order 12 11 Section 5 1 Revised Page Nos 10 and 12 released on February 6 2012 Issued June 1 2012 Effective July 1 2012 Supplement No 3 to Telephone PA P U C No 5 Title Page Windstream D amp E Systems Inc REGULATIONS AND SCHEDULE OF CHARGES APPLICABLE TO COMPETITIVE LOCAL EXCHANGE CARRIER SERVICES IN Service territories of Verizon Pennsylvania Inc Verizon North Inc and United Telephone Company of Pennsylvania See Section 2 Sheet 1 for complete listing of the counties served T
19. COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT A DIRECTORY LISTINGS cont d 6 Non Published Numbers a General Non published telephone numbers are not listed in either the Company s alphabetical directory or the directory assistance database The general public does not have access to a Non Published Telephone Number b Rates Monthly Product Service Charge Charge Non published telephone number each listing 3 50 15 00 Business and Residential The Product Service charge will apply only when customers are not requesting billable orders with Product Service charges for other services from the Telephone Company at the time the order is requested The Product Service charge covers any change in deletion of or addition to the present listing C Disclaimer The Customer indemnifies and saves the Company harmless against any and all claims for damages caused or claimed to have been caused directly or indirectly by the publication of a non published telephone service or the disclosing of said number to any person B DIRECTORY ASSISTANCE SERVICE 1 General Directory Assistance Service is furnished upon customer request for assistance in determining telephone numbers The regulations and rates set forth below apply when customers request assistance in determining telephone numbers with the same Numbering Plan Area designation which are requested from the Directory Assistance attendant in th
20. E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 10 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 1 Undertaking of the Company cont d d Liability of the Company Because the Customer has exclusive control of its communications over the Services furnished by the Company and because interruptions and errors incident to these services are unavoidable the services the Company furnishes are subject to the terms conditions and limitations specified in this tariff and to such particular terms conditions and limitations as set forth in the special regulations applicable to the particular services and facilities furnished under this tariff 1 The liability of the Company for damages arising out of the furnishing of these services including but not limited to mistakes omissions interruptions delays or errors or other defects representations or use of these services or arising out of the failure to furnish the service whether caused by acts of commission or omission shall be limited to the extension of allowances for interruption The extension of such allowances for interruption shall be the sole remedy of the Customer authorized user or joint user and the sole liability of the Company The Company shall not be liable for any failure of performance or equipment due to causes beyond its control including but not limited to acts of God fire
21. E Systems Inc Section 3 Original Page No 33 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas State College 1 Bellefonte Port Matilda Boalsburg Spring Mills Centre Hall State College Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 34 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 35 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Washingtonville 2 Bloomsburg Milton Danville Turbotville Millville Washingtonville Wilkes Barre 2 Center Moreland Nuangola Dallas Pittston Harveys Lake Plymouth Kingston Trucksville Mountaintop Wilkes Barre Nanticoke Wyoming Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 36 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Williamsport 2 Jersey Shore Trout Run Loyalsock W
22. First 3 56 Orig 5 12 First 5 39 Orig 3 57 Orig 5 13 First 5 40 Orig 3 58 Orig 5 14 First 5 41 Orig 3 59 Orig 5 15 Orig 5 42 Orig 3 60 Orig 5 16 Orig 5 43 Orig 3 61 Orig 5 17 Orig 3 62 Orig 5 18 Orig 3 63 Orig 5 19 Orig 3 64 Orig 5 20 Orig 4 1 Orig 5 21 Orig 4 2 Orig 5 22 Orig 4 3 Orig 5 23 Orig 4 4 Orig 5 24 Orig 4 5 Orig 5 25 Orig 4 6 Orig 5 26 Orig 4 7 Orig 5 27 Original 4 8 Orig 5 28 First 5 1 Orig 5 29 Orig 5 2 Orig 5 30 Orig 5 3 Orig 5 31 Orig 5 4 Orig 5 32 Orig 5 5 Orig 5 33 Orig 5 6 Orig Indicates Pages Revised Issued June 1 2012 Effective July 1 2012 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Original Page No 5 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF TABLE OF CONTENTS Page SECTION 1 PREFACE Explanation of Symbols and Abbreviations sss enne mme ennemis 10 A EE 10 SECTION 2 RULES AND REGULATIONS A Application ot Eariff iie te eii mei 1 B Definitions iie ie ia 2 C General RegulatiONS 5 orare oe 7 1 Undertaking of the Company dnni iaaa eresi iea iaaa oien raaa kaei 7 a Scope b Shortage of Equipment or Facilities seee nano 7 C Terms and Conditions icono eene errore dfe eroe tpe nes Ideen 8 d Liability of the Company seen emm nemen ener enne 10 e Notification of Service
23. Monthly Charge 35 50 44 00 40 50 60 00 Per Call Charge 0 07 0 07 0 07 0 07 Call Allowance N A N A 18 00 18 00 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 45 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE K CENTREX SERVICE cont d 3 Standard Features Each line is provided with the following standard features Automatic Line Call Forwarding Busy line Call Forwarding Don t answer Call Forward Remote Activation Call Forwarding Variable Call Park Call Park Recall Timer Call Pickup Call Transfer Call Waiting Caller ID Code Call Access Conference 3 way Consultation Hold Directed Call Park Direct Inward Dial Direct Outward Dial Distinctive Ringing Group Speed Call Hunt Groups Intergroup Calling Last Number Redial Music on Hold Night Service Off Premise Extension Paging Access Permanent Hold Push Button Dialing Ring Again Speed Calling Station to Station Calling Terminating Line Select Toll Restriction 4 Digital Set Features Each Centrex line is provided with the following standard business set features Automatic Answer Automatic Dial Automatic Line Call Park Call Park Recall Timer Call Pickup Call Waiting Conference 3 way Distinctive Ringing internal Feature Code Access Forwarding Group Intercom Individual Pag
24. Terms and Conditions 1 Except as otherwise provided herein service is provided and billed on the basis of a minimum period of at least one month and shall continue to be provided until canceled by the Business Customer in writing on not less than 30 days notice or by the Residential Customer in writing or oral on not less than 5 days notice Unless otherwise specified herein for the purpose of computing charges in this tariff a month is considered to have 30 days All calculations of dates set forth in this tariff shall be based on calendar days unless otherwise specified herein Customers may be required to enter into written Service Orders which shall contain or reference the name of the Customer a specific description of the Service ordered the rate to be charged the duration of the services and the terms and conditions in this tariff At the expiration ofthe initial term specified in each Service Order or in any extension thereof service shall continue on a month to month basis at the then current rates unless terminated by either party Any termination shall not relieve Customer of its obligation to pay any charges incurred under the Service Order and this tariff prior to termination The rights and obligations which by their nature extend beyond the termination of the term of the Service Order shall survive such termination Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc
25. The Pennsylvania Telecommunications Relay Service TRS is a relay telecommunications service for the deaf hearing and or speech disabled population of the Commonwealth The service permits telephone communications between individuals with hearing and or speech disabilities who must use a Text Telephone and individuals with normal hearing and speech as provided in the tariff filed by AT amp T Communications of Pennsylvania Inc In addition to the charges provided in this Tariff and the Company s other intrastate tariffs a surcharge will apply to all residence and business access lines served by this Company This surcharge applies regardless of whether or not the access line uses the Pennsylvania Telecommunications Relay Service This surcharge serves as the funding vehicle for the operation of the Pennsylvania Telecommunications Relay Service and shall be calculated by the Pennsylvania Public Utility Commission the Commission The Commission shall compute the Pennsylvania Telecommunications Relay Service Surcharge each year and notify local exchange carriers of the surcharge amount to be applied for the twelve month period commencing with July 1 of each year The Commission may revise the surcharge more frequently than annually at its discretion Tariff revisions will be filed whenever the Commission calculates a new surcharge amount and notifies the Company The following surcharge rates apply to all bills Monthly Rate Per business acc
26. a period of at least 24 hours due to storms fires floods or other conditions beyond the control of the company an allowance of 1 30 of the tariff monthly rate for all services and facilities furnished by the Company rendered inoperative or substantially impaired shall apply for each full 24 hours during which the interruption continues after notice by the Customer to the Company The allowances described in this section are not applicable when service is interrupted by the negligence or willful act of the Customer to service or where the Company under the terms of the contract for service suspends or terminates service for nonpayment of charges or for unlawful or improper use of the facilities or service or for another reason provided for in the filed and effective tariff Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 31 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d T Allowances for Interruptions of Service cont d b Use of Alternative Service Provided by the Company Should the Customer elect to use an alternative service provided by the Company during the period that a service is interrupted the Customer must pay the tariffed rates and charges for the alternative service used 8 Cancellation of Service a Cancellation of Application for Service 1 Where the
27. and being rung back by the caller Call Waiting Cancel Allows a User to cancel the Call Waiting feature on a per call basis by dialing a specific two digit code Calling Name Delivery Identifies the directory name of the calling party Calling Number Delivery Identifies the 10 digit number of the calling party Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 3 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS B DEFINITIONS cont d Calling Number Delivery Blocking Blocks the delivery of the number to the called party on a per call basis Class of Service COS Used to prevent a Station from dialing certain codes and numbers Company D amp E Systems Inc which is the issuer of this tariff Commission The Pennsylvania Public Utility Commission Conference Six Way The User can sequentially call up to five other people and add them together to make up a six way call Customer The person firm corporation or other entity which orders service and is responsible for the payment of charges and for compliance with the Company s tariff regulations Customer Group Dialing Plan A dialing scheme shared by the members of a Customer group such as 4 digit internal dialing Dial Pulse DP The pulse type employed by rotary dial Station sets Direct Inward Dialing DID A service attribute that routes incoming c
28. by the Company The signing of a Service Order by the Customer and acceptance thereof by the Company initiates the respective obligations of the parties as set forth therein and pursuant to this tariff but the duration of the service is calculated from the Service Commencement Date Services The telecommunications services offered by the Company Speed Call Provides a User with the option to call selected directory numbers by dialing a one or two digit code Station Telephone equipment from or to which calls are placed Trunk A communications path connecting two switching systems in a network used in the establishment of an end to end connection Unbundled Network Element UNE Elements of the incumbent s network made available to the Company on the basis of incremental cost Unbundled Network Element Platform UNE P Service using the leased unbundled local loop and unbundled switch of the incumbent User A Customer or any other person authorized by the Customer to use service provided under this tariff Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 7 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS 1 Undertaking of the Company a Scope The Company undertakes to furnish communications service in connection with one way and or two way message transmission between points
29. date that the customer signs the contract Relocation Prior to the expiration of the current contract period if a customer chooses to relocate their Channelized T 1 service to a different location that is not served by the same Central Office the service is deemed to be disconnected and the customer will be charged the Termination Liability Charge However if prior to the expiration of the current contract period the customer chooses to relocate their Channelized T 1 service to a location served by another Central Office equipped to provide Channelized T 1 within the Telephone Company s service territory and will sign a term contract which is equal to or greater than the monetary value of their current contract the service may be relocated without the customer incurring the Termination Liability Charge The customer will be charged for installation of the relocated service Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 64 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE N CHANNELIZED T 1 SERVICE cont d 5 Rates M Nonrecurring Monthly Charge Charge Term One Year Channelized T 1 Local Channel 297 660 Multiplexing 200 OPTIONAL FEATURES Block of 20 DID Numbers 5 25 Each Additional Phone Number 3 20 kkkk Longer term agreements at discounted rates are available kkkk Issued December 3
30. facilities Beyond this responsibility the Company shall not be responsible for a the transmission of signals by Customer provided equipment or for the quality of or defects in such transmission or b the reception of signals by Customer provided equipment or c network control signaling where such signaling is performed by Customer provided network control signaling equipment Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 15 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 1 Undertaking of the Company cont d g Non routine Installation At the Customer s request installation and or maintenance may be performed outside the Company s regular business hours or in hazardous locations In such cases charges based on cost of the actual labor material or other costs incurred by or charged to the Company will apply If installation is started during regular business hours but at the Customer s request extends beyond regular business hours into time periods including but not limited to weekends holidays and or night hours additional charges may apply Ownership of Facilities Title to all facilities provided in accordance with this tariff remains in the Company its agents or contractors Telecommunications Service Priority The Telecommunications Se
31. flood or other catastrophes any law order regulation direction action or request of the United States Government or of any other government including state and local governments having or claiming jurisdiction over the Company or of any department agency commission bureau corporation or other instrumentality of any one or more of these federal state or local governments or any civil or military authority national emergencies insurrections riots wars unavailability of rights of way or materials or strikes lock outs work stoppages or other labor difficulties Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 11 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 1 Undertaking of the Company cont d d Liability of the Company cont d 3 6 The Company shall not be liable for any act or omission of any entity furnishing to the Company or to the Company s customer facilities or equipment used for or with the services the Company offers The Company shall not be liable for any damages or losses due to the fault or negligence of the Customer or due to the failure or malfunction of Customer provided equipment or facilities The Company shall not be liable for the claims of vendors supplying equipment to Customers of the Company which may be installed at p
32. of the 9 1 1 Service The Telephone Company shall not otherwise modify the content of the MSAG but may make formatting changes approved by the county municipality necessary to enable the MSAG to conform to the telephone company s information system s The request shall be in writing and shall set forth in reasonable detail the formatting changes and all reasons in support The county municipality shall respond to the request in ten 10 business days or the request is deemed to be approved The request shall be granted provided the formatting change does not impair the integrity and accuracy of the MSAG database For the purposes of this regulation a content or formatting change does not include the use of the MSAG content in telephone companies operational support systems to validate customer information for input to the ALI database Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 18 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT J 911 TARIFF LANGUAGE cont d 2 Regulations cont d The service provider will not sell lease rent loan or provide or transfer the county s municipality s MSAG to any other person s or entity ies without the express written authorization of the county s municipality s 9 1 1 coordinator or his or her designee The Telephone Company will not without the
33. of the agents or employees of the Company The Company shall not be liable for any damages resulting from delays in meeting any service dates due to delays resulting from normal construction procedures Such delays shall include but not be limited to delays in obtaining necessary regulatory approvals for construction delays in obtaining right of way approvals and delays in actual construction work The Company shall not be liable for any damages whatsoever to property resulting from the installation maintenance repair or removal of equipment and associated wiring unless the damage is caused by the Company s willful misconduct or negligence The Company shall not be liable for any damages whatsoever associated with service facilities or equipment which the Company does not furnish or for any act or omission of Customer or any other entity furnishing services facilities or equipment used for or in conjunction with Company Service The Company shall not incur any liability direct or indirect to any person who dials or attempts to dial the digits 9 1 1 or to any other person who may be affected by the dialing of the digits 9 1 1 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 13 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF C RULES AND REGULATIONS GENERAL REGULATIONS cont d 1 Undertaking of the Compan
34. of the notice communication or bill with the U S Mail or a private delivery service prepaid and properly addressed or when actually received or refused by the addressee whichever occurs first The Company or the Customer shall advise the other party of any changes to the addresses designated for notices other communications or billing by following the procedures for giving notice set forth herein Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 33 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 11 Establishment and Furnishing of Service a Telephone Directories The Company shall provide a single directory listing termed the primary listing in the telephone directory published by the local exchange provider in the Customer s exchange area of the Station number which is designated as the Customer s main billing number Directory listing of additional Company Station numbers other than the Customer s main billing number associated with a Customer s service will be provided for an additional monthly recurring charge per listing Directory Errors and Omissions The Company s liability arising from errors or omissions in its directories or in accepting listings presented by customers or prospective customers shall be limited to resulting impairment of the Customer s ser
35. representatives of domestic violence agencies or are representatives of emergency service agencies calls placed through a live operator in order to protect the identity of the calling party will be completed without the application of an operator service charge Qualifying customers may need to notify the Telephone Company to request this credit if the operator service charge cannot be waived at the time the call is being placed The Telephone Company is in compliance with the terms and conditions of the Public Utility Code 66 P A C S Chapter 2906 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 24 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF K MISCELLANEOUS SERVICE AND EQUIPMENT OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d Three Way Calling Three Way Calling permits the customer by operation of the switchhook to place an existing call on hold dial the telephone number of a third party and establish a local or toll three way conference call The customer may talk privately with the third party before establishing the three way connection and may disconnect the third party to re establish the original connection The customer s line establishing the conference call must remain open for the duration of the call or the connection for all callers will be terminated Speed Calling Speed Callin
36. shall not be liable for any delays in commencing service to any Customer Where construction is not required the Company will provide facilities in accordance with Chapter 63 of the 52 Pennsylvania Code Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 14 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 1 Undertaking of the Company cont d f Provision of Equipment and Facilities cont d 2 The Company shall use reasonable efforts to maintain facilities that it furnishes to the Customer The Customer may not nor may the Customer permit others to rearrange disconnect remove attempt to repair or otherwise interfere with any of the facilities installed by the Company except upon the written consent of the Company Equipment installed at the Customer Premises for use in connections with the services the Company offers shall not be used for any purpose other than that for which the Company provided it The Company shall not be responsible for the installation operation or maintenance of any Customer provided communications equipment Where such equipment is connected to the facilities furnished pursuant to this tariff the responsibility of the company shall be limited to the furnishing of facilities offered under this tariff and to the maintenance and operation of such
37. the serving location assigned by the Company and must agree to revert to service from the normal serving central office at such time as ISDN service is available in that office This arrangement may require that the customer accept a directory number change to a number associated with the alternate central office Calls that are originated by a customer using this method will be billed as if the calls were placed from the serving central office Calls that are terminated to a customer using this method will be billed as if the calls were placed to the customer s normal serving central office When ISDN subsequently becomes available from the customer s normal serving central office the customer will be reconnected to the normal serving central office This may also require a directory number change If and when such changes occur the non recurring charge associated with the change will not be applicable If the customer does not wish to take service from the normal central office after such service becomes available but continues to utilize service from the alternate serving central office charges for foreign exchange service will apply If foreign exchange service is used the rates for foreign exchanges will be applied in addition to the ISDN rates Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 57 COMPETITIVE LOCAL EXCHANGE CARRIER TA
38. this section Directory Numbers Each ISDN PRI is assigned with one directory telephone number Additional DID directory telephone numbers may be purchased in blocks of 20 numbers or purchased on an individual case basis Directory telephone numbers ordered in blocks of 20 and individual additional telephone numbers may not be delivered on the same Simulated Facility Group or dedicated trunk group The number of individual additional directory telephone numbers may not be greater than the size of the Simulated Facility Group or trunk group Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 59 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF M LOCAL EXCHANGE SERVICE ISDN PRI cont d 6 Optional Features Back up D Channel would immediately take over for a failed D channel in case of trouble This option is available only as part of the 23 B channel 1 D Back up channel arrangement Call by Call Flexchannel allows the ISDN PRI B channels to be configured to accept multiple types of services on a per call basis Instead of requiring separate facilities for DID WATS or Business Local Exchange dial tone lines the Call by Call Flexchannel alerts the serving Central Office as to the type of service that is being used Caller ID Delivery when available allows for the delivery of the calling party s directory number This servi
39. to and obtaining all consents approvals licenses and permits as may be required with respect to the location of Company facilities and equipment in any Customer premises or the rights of way for which Customer is responsible under section 2 C 3 a 4 above and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 18 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 3 Obligations of the Customer cont d a General cont d 6 7 b Claims cont d inspecting maintaining repairing or upon termination of service as stated herein removing the facilities or equipment of the Company not creating or allowing to be placed or maintained any liens or other encumbrances on the Company s equipment or facilities making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer No allowance for interruptions in service will be made for the period during which service is interrupted for such purposes With respect to any service or facility provided by the Company Customer shall indemnify defend and hold harmless the Company from all claims actions
40. within the State of Pennsylvania under the terms of this tariff Customers may use services and facilities provided under this tariff to obtain access to services offered by other service providers The Company is responsible under this tariff only for the services and facilities provided herein and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services or to communicate with its own Customers b Shortage of Equipment or Facilities 1 The Company reserves the right to limit or allocate the use of existing facilities or of additional facilities offered by the Company when necessary because of lack of facilities or due to some other cause beyond the Company s control 2 The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company s fiber optic cable facilities as well as facilities the Company may obtain from other carriers from time to time to furnish service as required at the sole discretion of the Company Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 8 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 1 Undertaking of the Company cont d C
41. 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 4 Original Page No 1 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SERVICE CHARGES A LINE CONNECTION CHARGE 1 Description The Line Connection Charge applies for arranging an exchange line to provide voice grade service between the Telephone Company central office and the rate demarcation point at the customer s premises This charge covers the service order costs in addition to the labor costs associated with getting the line to the customer s premises in working order This charge includes but is not limited to making or changing connections in the central office or in distribution facilities necessary cross connections and line transfers and the normal placement of the drop wire service line network interface and or protector The Line Connection Charge applies for the connections of the following gt Exchange dial tone lines including foreign exchange gt Trunk lines including PBX gt Pay Telephone Line Service gt Central office multiple terminations gt Special service lines including tie lines leased lines transfer service etc 2 Regulations a Line Connection Charges 1 The Line Connection Charge applies for each line connected or changed i e from coin to non coin from foreign exchange to local exchange etc This charge does not apply to change from Residence to Business or vice versa The Company
42. ANGE CARRIER TARIFF N MISCELLANEOUS SERVICE AND EQUIPMENT DUPLICATE COPIES OF MONTHLY TELEPHONE BILLS Description Duplicate Copies of Monthly Telephone Bills is a service that allows customers to request and receive duplicative copies of prior period and current period bills Requests for Duplicate Copies of Monthly Telephone Bills are only accepted from the customer whose name appears on the bill the customer of record and will only be mailed to the name and address on the bill The only exceptions to this requirement will be when the Company receives a legal notice order to provide bill copies to a person other than the customer of record Customers who request duplicate copies of monthly bills will be provided copies of the entire bill Customers who request a duplicate copy of their current month s bill will be provided one copy at no charge Customers who request additional duplicate copies of their current period bill will be charged for those duplicate copies Customers who request duplicate copies of their prior period bills will be charged for all duplicate copies Rates Residential Business 12 50 per bill plus 0 16 per page Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 42 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT O BUNDLED SERVICE OFFERINGS 1 Residential a Unlimited Ph
43. Affecting Activities sssee 13 f Provision of Equipment amp Facilities 13 g Non routine Installation 2 rir nene tenebre cies Sohn 15 h Ownership of Facilities gAs 22 2 sets e iia 15 i Telecommunications Service Priority ee em 15 2 Prohibited Uses ne Erie pee de iet o E e Drei be Loita e eod de sedet det ete 16 3 Obligations of the Customer ssssesseseeeen enm eem ennemis 16 a General ndm peer me i eed 16 b Clan ia 18 4 Customer Equipment and Channels esee eene nennen nnns 19 a General dere hte edem anie 19 b Station Equipment 4 ueteri te ddnde teer Ie node dat de dee age dene 19 C Interconnection of Facilities emen 20 d InSpectiors cias is e eet eee SEG Hoe EIU onion a iie Eri eos 21 5 Payment Arrarigements errat eterna ren erre ib E Eton dr pr rena ganas Ere uaa EET eun dde seo 22 a Payment for ServiC6 ee at rese eR eee dise 22 b Billing and Collection of Charges see emm een 22 c Pn e 23 d Advance Paymients 2 peti nea 24 e porn ME CLE 24 f Contracts for Service nde eee Ie ER e epe Ee ea ed eed 25 g Discontinuance of Service nica cette de de 26 6 Cancellation for Cause 1 tcn eerte ida la tes 29 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems I
44. COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Carlisle 2 Carlisle Newville Mount Holly Springs Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 7 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Collegeville 2 Center Point Phila Subn Zone 30 Collegeville Phila Subn Zone 31 Green Lane Phoenixville Harleysville Pottstown Lansdale Royersford North Wales Schwenksville Phila Subn Zone 29 Souderton Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 8 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Danville 2 Bloomsburg Northumberland Catawissa Sunbury Danville Washingtonville Elysburg Dillsburg 2 Dillsburg Harrisburg Zone 1 Dover Mechanicsburg Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 9 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Dubois 2 Br
45. Customer cancels an application for service prior to the start of Service or prior to any special construction no charges will be imposed except for those specified below 2 Where prior to cancellation by the Customer the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred a charge equal to the costs the Company incurred less salvage shall apply but in no case shall this charge exceed the sum of the charge for the minimum period of service ordered 3 The special charges described in section 2 C 8 a 2 above will be calculated and applied on a case by case basis b Cancellation of Service by the Customer If a Customer cancels a Service Order or terminates services before the completion of the term for any reason whatsoever other than a service interruption as defined in section 2 C 7 a above Customer agrees to pay to Company all Recurring Charges specified in the applicable Service Order tariff for the balance of the then current term which shall become due and owing as of the effective date of the cancellation or termination and be payable within the period set forth in 2 C 5 b Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 32 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF C RULES AND REGULATIONS GENERAL REGULATIONS cont d 9
46. ELEME eem Td 33 L Advanced Intelligent Network AIN Services sss meme 37 M High Capacity 1 544 Mbps Service sssssseseeeee eem eene enne 39 1 Basic Channel Description sessssssssssssssseseenennee eene 39 2 Avallability ofServiGO iodo etre EE et ee Ue De Rt Eee odio 39 3 Channel Service Unit Functionality sseen nee 39 4 Connections c 40 5 jp A a ao 40 N Duplicate Copies of Monthly Telephone Bills sssssRR 41 1 Despi p E 41 2 Rates repe A eis A re rage fe ee ee Dd 41 O Bundled Service Offerings sse nennen eene enne nennen 42 ECCE 42 PMID 43 Issued April 19 2012 Effective April 20 2012 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Original Page No 10 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF EXPLANATION OF SYMBOLS AND ABBREVIATIONS The following symbols shall be used in this tariff for the purpose indicated below C To signify any other changes D To signify decreased rate To signify increased rate PRINCIPAL OFFICE The Company s principal office is located at 4001 Rodney Parham Road Little Rock AR 72212 This tariff is available for public inspection at the above address during regular business hours Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc COMPETITIVE LOCAL EXCHAN
47. EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description n Call Management Services cont d 10 Home Intercom Home Intercom allows telephone extensions sharing the same telephone number to be used as an intercom system This service permits the user to signal other extensions sharing the same telephone number by dialing the telephone number associated with the residence customer s access line When a Home Intercom call is initiated all extensions ring with a distinctive ringing pattern Home Intercom functions on Touch Tone or dial pulse equipped access lines and will be provided to individual line residence customers by monthly subscription only 2 General Terms The following definitions apply to terms often used to describe operation of various optional calling services a Activation Activation requires dialing a code from the customers line and originating activating the corresponding service For usage billed service s activation causes an activation charge to be applied at that time No activation charge applies when the customer subscribes to a service on a monthly basis When the customer uses Return Call Repeat Dial Call Trace on a pay per use basis activation charges apply each time the service is activated Master and Dependent Telephone Numbers The Master telephone number is the main telephone number provided with the dial tone line and associated with both incoming and outgoing calls
48. ES 1 Description Nonrecurring charges apply to the following Restoral of Service Charge This charge applies for restoring service to a customer following temporary suspension of service for nonpayment or other authorized cause This charge is in addition to any past due amounts for service previously furnished or any deposit which may be required Telephone Number Change Charge Customers requesting a change of their Dial Tone Line telephone number will incur a Telephone Number Change Charge except when a Line Connection Charge is applied This charge applies for each telephone line number changed Record Service Charge This charge covers work associated with a change of Telephone Company records at the customer s request for a change in billing records requested by the Customer except for a correction in name or billing address for residential service due to death marriage divorce or legal action when there is no connection disconnection move or change in service when none of the other non recurring charges apply Preferred Telephone Number Service Allows a customer to request a particular telephone number which may have a special meaning of value to the customer subject to the availability of facilities and the requirements of the serving local exchange Central Office as defined by the Telephone Company Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Sys
49. GE CARRIER TARIFF Section 2 Original Page No 1 RULES AND REGULATIONS A APPLICATION OF TARIFF This tariff sets forth the service offerings rates terms and conditions applicable to the furnishing of local communications services by D amp E Systems Inc the Company to customers within the local exchange service area defined herein D amp E Systems Inc is certified to provide service in the following counties Adams Berks Cambria Clarion Cumberland Fayette Huntingdon Lancaster Lycoming Montgomery Philadelphia Somerset Wayne Allegheny Blair Cameron Clearfield Dauphin Forest Indiana Lawrence McKean Montour Pike Tioga Westmoreland Armstrong Bradford Carbon Clinton Delaware Franklin Jefferson Lebanon Mercer Northampton Potter Venango York Beaver Bucks Centre Columbia Elk Fulton Juniata Lehigh Mifflin Northumberland Schuylkill Warren Bedford Butler Chester Crawford Erie Lackawanna Luzerne Monroe Perry Snyder Washington Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF B RULES AND REGULATIONS DEFINITIONS Advance Payment Payment of all or part of a charge required before the start of service Authorized User A person firm corporation or other entity that either is authorized by the Customer to use local exchan
50. ISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 4 Provision of Service cont d d Distinctive Ringing Service cont d 10 Distinctive Ringing Service charges will be billed to the Master number 11 A All charges associated with Distinctive Ringing Service are the responsibility of the customer of record including but not limited to bill to a third number and collect charges e Miscellaneous Additional restrictions or regulations may apply when subscribers to Distinctive Ringing Service forward calls to other services 5 Limitation of Service Call quality may be impaired when incoming calls are transferred to a location outside the customer s local calling area or if a three way call involves more than one toll point 6 Rates a General 1 The customer of record will be responsible for all rates and charges associated with optional calling services as described in this section The customer of record will be charged for all services activated on his her service and or charged the applicable monthly subscription rate for each line on which optional calling services are provided 2 A customer serviced by a switching machine in an appropriately equipped office may request to have his her line s made inoperable for usage services capability The customer has the option to request deactivation of usage service capability on a per service basis or to request deactivation of usage s
51. IVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 5 Payment Arrangements cont d g Discontinuance of Service cont d 6 cont d a Using or attempting to use service by rearranging tampering with or making connections to the Company s service not authorized by this tariff or b Using tricks schemes false or invalid numbers false credit devices electronic devices or C Any other fraudulent means or devices v Use of service in such a manner as to interfere with the service of other users or vi Use of service for unlawful purposes Upon written notice to the Customer of any sum thirty 30 days past due Upon ten 10 days written notice to the Customer after failure of the Customer to comply with a request made by the Company for security for the payment of service in accordance with section 2 C 5 e Deposits Ten 10 days after sending the Customer written notice of noncompliance with any provision of this tariff ifthe noncompliance is not corrected within that 10 day period and Upon seven 7 days written notice excluding Sundays and holidays the Company may suspend service without incurring any liability for nonpayment of a bill After seven days the Company must provide ten days written notice for discontinuance of service Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Secti
52. Lifeline and Link Up Reform and Modernization Report and Order and Further Notice of Proposed Rulemaking WC Docket No 11 42 FCC 12 11 rel Feb 6 2012 Issued April 19 2012 Effective April 20 2012 Supplement No 3 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 14 Cancels Original Page No 14 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT H RESERVED FOR FUTURE USE Effective April 1 2012 the Link Up America Program is eliminated pursuant to the FCC s Lifeline and Link Up Reform and Modernization Report and Order and Further Notice of Proposed Rulemaking WC Docket No 11 42 FCC 12 11 rel Feb 6 2012 Issued April 19 2012 Effective April 20 2012 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 15 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT l BLOCKING 900 INFORMATION SERVICE 1 General Where central office facilities permit 900 Information Service Blocking provides customers the capability to block origination of direct dialed calls to a 900 Information Service number 900 NXX XXXX 2 Regulations a Blocking is available on individual lines for residence and business customers b When the blocking is activated direct dialed calls to all 900 Service numbers are blocked C Initial blocking is provided at no charge
53. RIFF LOCAL EXCHANGE SERVICE M ISDN PRI cont d 4 Regulations Customers must provide the ISDN compatible terminal equipment necessary for ISDN PRI Customer provided equipment CPE used to connect ISDN PRI Service must meet the Telephone Company s requirements ISDN PRI may provide The following service groups on the B channels e Business Exchange Dial tone Line e Direct Inward Dialing DID Service e WATS Service e 800 Service e Call by Call Flexchannel Only one Call by Call Flexchannel may be provisioned on an ISDN PRI arrangement When available up to two of the other service groups may be provisioned The total number of service groups allowed per ISDN PRI arrangement is four The ability to assign services other than Call by Call Flexchannel varies by the Central Office switch type Over any B channel at a capacity of up to 64 kilobits kbps the transmission of circuit switched voice data or video services The initial PRI arrangement consists of 23 B Channels and 1 D Channel the second PRI arrangement consists of 23 B Channels with a D Channel Back up any additional arrangements may be configured with 24 B Channels Flexibility to either dedicate the B channels for specific services such as DID or to dynamically assign the B channels to allow for access to multiple services on a per call basis Delivery of the calling party s telephone number Issued December 3 2009 Effective December 4 2009 Telep
54. RK BASIC RATE INTERFACE General Description Individual Line Basic Rate Interface BRI Service is a stand alone service arrangement that uses the ISDN architecture to provide the customer with the capabilities of simultaneous access transmission and switching of voice data and imaging services via channelized transport Customers subscribing to Individual Line BRI must comply with ISDN Basic Rate Network Interface specifications as specified by the Company The ISDN Basic Rate Interface is comprised of a limited set of standard user network interfaces The BRI customer premises equipment CPE located at the customer premise must be compatible with the network interface The BRI ISDN arrangement provides two communications channels between a telephone or computer facsimile or other equipment and the digital central office These channels are called Bearer or B Channels Another channel called the Delta or D Channel is used for signaling purposes The complete BRI ISDN line is known as 2B D B Channel The B Channel is a bi directional synchronous channel capable of supporting digital transmission speeds of up to 64 kilobits per second kbps Some serving central offices may be limited to speeds of 56 kbps ISDN interconnection to or through non ISDN equipped central offices will be sub rated to 56 kbps per channel Each B Channel may be configured in one of the following ways Circuit Switched Voice Allows the user to originate an
55. S cont d 5 Payment Arrangements cont d e Deposits cont d 2 3 4 A deposit may be required in addition to an advance payment When a service or facility is discontinued the amount of a deposit if any will be applied to the Customer s account and any credit balance remaining will be refunded Before the service or facility is discontinued the Company may at its option return the deposit or credit it to the Customer s account Interest rates applied to customer deposits held by the Telephone Company are prescribed by the Pennsylvania Public Utility Commission C f Contracts for Service 1 2 Upon acceptance of an application for service all the applicable provisions in the Company s tariffs lawfully on file become the contract between the Customer and the Company The Company reserves the right to require applications for service to be made in writing on forms supplied by the Company Two forms of identification may be required as proof of the identity of an applicant in which case applications will be processed after identification has been established Requests for additional service and requests for changes in service upon acceptance thereof by the Company become a part of the original contract except that each item of additional service so installed is subject to the appropriate minimum contract period The acceptance or use of service may be deemed an application for such service and an agreemen
56. Supplement No 6 to Telephone PA P U C No 5 Title Page Windstream D amp E Systems Inc REGULATIONS AND SCHEDULE OF CHARGES APPLICABLE TO COMPETITIVE LOCAL EXCHANGE CARRIER SERVICES IN Service territories of Verizon Pennsylvania Inc Verizon North Inc and United Telephone Company of Pennsylvania See Section 2 Sheet 1 for complete listing of the counties served This Tariff cancels and supercedes the D amp E Systems Inc PA P U C No 3 Competitive Local Exchange Services Tariff The Company concurs in the Exchange Area Maps of Verizon Pennsylvania Inc at Telephone PA P U C No 180A PA P U C No 182 PA P U C No 182A PA P U C No 185B PA P U C No 185C Verizon North Inc at Telephone PA P U C No 1 PA P U C No 5 PA P U C No 5 PA P U C No 6 and United Telephone Company d b a Embarq at Telephone PA P U C No 27 This tariff is in concurrence with all applicable State and Federal Laws including but not limited to 52 Pa Code 66 Pa C S the Telecommunications Act of 1996 and with the Pennsylvania Public Utility Commission s applicable Rules and Regulations and Orders Any provisions contained in this Tariff that are inconsistent with the foregoing mentioned will be deemed inoperative and superseded Notice See Sheet 2 Issued by Lynn Hughes Director 4001 Rodney Parham Road Little Rock Arkansas 72212 Issued January 14 2013 Effective February 13 2013 Supplement No 6 to Telephon
57. Telephone PA P U C No 5 Section 2 Original Page No 9 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 1 Undertaking of the Company cont d C Terms and Conditions cont d 4 The Customer has no property right to the telephone number or any other call number designation associated with services furnished by the Company The Company reserves the right to change such numbers or the central office designation associated with such numbers or both assigned to the Customer whenever the Company deems it necessary to do so in the conduct of its business The Customer agrees to operate Company provided equipment in accordance with instructions of the Company or the Company s agent Failure to do so will void Company liability for interruption of service and may make the Customer responsible for damage to equipment pursuant to section 2 C 1 c 6 below The Customer agrees to return to the Company all Company provided equipment delivered to Customer within five 5 days of termination of the service in connection with which the equipment was used Said equipment shall be in the same condition as when delivered to Customer normal wear and tear only accepted Customer shall reimburse the Company upon demand for any costs incurred by the Company due to Customer s failure to comply with this provision Issued December 3 2009 Effective December 4 2009 Windstream D amp
58. VE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT J 911 TARIFF LANGUAGE cont d 2 Regulations cont d C The Telephone Company s liability and insurance provisions are fully stated in Section 1 General Regulations Cases of Service interruptions affecting public health and safety shall receive priority attention under any and all conditions particularly in time of disaster Every appropriate resource will be utilized The service provider will make reasonable best efforts to have its system fully functional as soon as possible unless conditions beyond the service provider s control prevent service restoration The service provider will not use the county s municipality s MSAG for any purpose that is not directly related to and required for the provision of 9 1 1 Service The Host Telephone Company will install the county s municipality s MSAG in read write format and will not modify the content of the MSAG unless requested or permitted to do so by the county municipality A request to modify content by the Host Telephone Company shall be responded to by the county municipality within 10 business days or the request is deemed to be approved The request shall be in writing and shall set forth in reasonable detail the proposed modification and all reasons in support The request shall be granted provided the modification is necessary for the Host Telephone Company s provision maintenance or upgrading
59. a person or the integrity of the service delivery system of the Company interfere with the service of others or that is used for any purpose other than a means of communication Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 30 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF C RULES AND REGULATIONS GENERAL REGULATIONS cont d T Allowances for Interruptions of Service a Credit for Interruptions When main service is interrupted for a period of at least 24 hours the Company after notice by the customer shall apply the following schedule of allowances except in situations provided for as follows 1 One thirtieth of the tariff monthly rate of all services and facilities furnished by the company rendered inoperative useless or substantially impaired for each of the first three full 24 hour periods during which the interruption continues after notice by the customer to the company if the out of service extends beyond a minimum of 24 hours 2 Two thirtieths of the tariff monthly rate for each full 24 hour period beyond the first three 24 hour periods referred to in paragraph 1 above However in no instance shall the allowance for the out of service period exceed the total charges in a billing period for the service and facilities furnished by the company rendered useless or impaired When service is interrupted for
60. aining and otherwise having full responsibility for all rights of way and conduit necessary for installation of fiber optic cable and associated equipment used to provide local exchange service to the Customer from the cable building entrance or property line to the location of the equipment space described in section 2 C 3 a 3 above Any costs associated with obtaining and maintaining the rights of way described herein including the costs of altering the structure to permit installation of the Company provided facilities shall be borne entirely by or may be charged by the Company to the Customer The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company s facilities and equipment The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if in the Company s opinion injury or damage to the Company s employees or property might result from installation or maintenance by the Company The Customer shall be responsible for identifying monitoring removing and disposing of any hazardous material e g friable asbestos prior to any construction or installation work complying with all laws and regulations applicable
61. al office equipment and is furnished only where facilities permit C This service is normally provided from the central office which serves the Customer s location if that central office is equipped with the necessary facilities and telephone numbers can be made available DID service is furnished with compatible systems d The monthly and non recurring charges specified are in addition to the rates shown elsewhere in this Tariff for associated services e The regulations governing the provision of telephone numbers in connection with Direct Inward Dialing are 1 Additional numbers are furnished in groups of twenty 20 and by individual number Whenever possible the Company will provide telephone numbers arranged consecutively in a group but will not guarantee nor accept responsibility for providing such an arrangement 2 The Company accepts no responsibility for reserving telephone numbers to be used at some future time Should the provision of additional service necessitate telephone number changes Tariff charges specified elsewhere in this Tariff applies 3 Where DID is furnished on more than one group of incoming dial tone lines each such group shall be considered as a separate service and charged accordingly and the service must be provided on all dial tone lines in a dial tone line group A dial tone line group is any quantity of central office lines bearing the same central office code 4 Where DID is furnished and
62. all from one of up to ten prespecified telephone numbers Through an interactive dialing sequence the customer creates a screening list of up to ten telephone numbers in the switching machines This list can only be created from and for telephone numbers located in appropriately equipped offices When a call arrives from one of the prespecified telephone numbers the Priority Call rings distinctively If the called customer subscribes to Call Waiting and the call arrives while the line is busy the Call Waiting tone has a distinctive pattern For calls from a dial tone line with multi line hunting the distinctive signal is only produced when the main telephone number has been entered in the screening list Selective Call Forwarding This service allows the customer to select a maximum of six telephone numbers for forwarding The customer activates this service by dialing a code to create a screening list via an interactive dialing sequence This list can only be created from and for telephone numbers located in appropriately equipped offices Only calls from those telephone numbers on the screening list may be forwarded to the designated telephone number For calls from a line within multiline hunting the call is selectively forwarded only where the main telephone number has been entered in the screening list Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5
63. all numbers in a group have not been connected for service the Customer shall be responsible for providing interception of calls to vacant or nonworking assigned station lines or telephone numbers by means of attendant intercept or recorded announcement service Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 41 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE l DIRECT INWARD DIALING DID SERVICE cont d 2 Rates Nonrecurring Charge Monthly Charge Group of 20 DID numbers 25 00 5 00 Additional Individual DID 20 00 3 00 Numbers per Number DID trunk termination 65 00 35 00 each Suspension of Service 26 50 0 00 Restoral Charge Applies for trunk restoral after a customer initiated suspension kkkk J REMOTE CALL FORWARDING 1 Description Remote Call Forwarding RCF is a special service whereby a call to a telephone number in one exchange is automatically forwarded by the Company central office equipment to another telephone number in the same or different exchange One RCF path is required for each call simultaneously forwarded This service is offered only where the terminating telephone number can be dialed direct via the public switched network If Remote Call Forwarding calls are forwarded to a number outside the local calling area toll rates apply to the forwarded portion of the call an
64. alls This carrier is referred to as the end user s presubscribed intraLATA toll provider Joint User A person firm or corporation designated by the Customer as a user of local exchange service furnished to the Customer by the Company and to whom a portion of the charges for such facilities are billed under a joint use arrangement LATA A local access and transport area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No 82 192 for the provision and administration of communications services Least Idle Trunk Selection LIDL LIDL trunk selection occurs when a switching unit selects from a Trunk group the Trunk that has been idle for the shortest period of time Local Calling A completed call or telephonic communication between a calling Station and any other station within the local service area of the calling Station Local Exchange Carrier Any individual partnership association joint stock company trust governmental entity or corporation engaged in the provision of local exchange telephone service Mbps Megabits or million of Bits per second Message Waiting This feature provides an indication to a Station User that a message is waiting Indications may be visual lamp or audible stuttered dialtone Most Idle Trunk Selection MIDL MIDL Trunk selection occurs when a switching unit selects from a Trunk group the Trunk tha
65. alls directly to Stations by passing a central answering point Do Not Disturb Allows the User to prevent incoming calls from ringing its line by diverting them to a tone or a recorded announcement that informs the caller that the User is not accepting calls at this time Dual Tone Multi Frequency DTMF The pulse type employed by tone dial Station sets Hunting Routes a call to an idle Station line With Serial Hunting calls to a member of a hunt group will search from that point to the end of the group and stop Individual Case Basis A service arrangement in which the regulations rates and charges are developed based on the specific circumstances of the Customer s situation Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 4 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS B DEFINITIONS cont d InterLATA Presubscription Presubscription is an arrangement whereby an end user may select and designate to the Company an interexchange carrier IXC to access without an access code for interLATA calls This carrier is referred to as the end user s presubscribed interLATA toll provider IntraLATA Presubscription Presubscription is an arrangement whereby an end user may select and designate to the Company either the Company or an interexchange carrier IXC to access without an access code for intraLATA c
66. and Business Local Exchange Service It may also be used to carry switched data applications Channelized T 1 service is provided in a base capacity of 24 channels Explanation of Terms Channelized T 1 Local Channel A 1 544 Mbps digital multichannel transmission path between the serving central office and the customer s premises providing a maximum capacity of 24 DSOs Each arrangement provides two way transmission for a capacity of up to 24 line terminations Channelized T 1 Multiplexing channelizes a DS1 to 24 DSOs Circuit Switching establishes a connection between two terminals where network resources are dedicated throughout the duration of the call Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 62 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE N CHANNELIZED T 1 SERVICE cont d 2 Regulations Customers must provide the Channelized T 1 compatible equipment necessary for the service Customer provided equipment CPE used to connect Channelized T 1 service must meet the Telephone Company s requirements Channelized T 1 may provide the following service groups e Business Local Exchange Service e Direct Inward Dialing DID Service e WATS Service e 800 Service Over any circuit at a capacity of up to 64 kilobits kbps the transmission of circuit switched voice data or video services Cha
67. any of any disputed items on a bill within 30 days of receipt of the bill If the Customer and the Company are unable to resolve the dispute to their mutual satisfaction the Customer may file a complaint with the Pennsylvania Public Utility Commission in accordance with the Commission s rules of procedure The Bureau of Consumer Services shall have primary jurisdiction over all Informal Complaints The address of the PUC s Bureau of Consumer Services is P O Box 3265 Harrisburg PA 17105 3265 The telephone number for the General Complaints Hotline is 1 800 782 1110 The date of the dispute shall be the date the Customer makes initial contact with the Company informing it of a dispute The date of the resolution is the date the Company completes its investigation and notifies the Customer of the disposition of the dispute Issued January 14 2013 Effective February 13 2013 C C Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 24 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF C RULES AND REGULATIONS GENERAL REGULATIONS cont d 5 Payment Arrangements cont d d Advance Payments To safeguard its interests the Company may require a Business Customer to make an Advance Payment before services and facilities are furnished Advance Payment may be required by the Company only for the construction of facilities and furnishing of special equipment or for temporary servi
68. ate Band 1 areas with between 1 3 business dial tone lines who have existing facilities capable of providing all of the services and who subscribe or agree to subscribe to D amp E Long Distance s Unlimited Long Distance Plan Such eligible customers will receive the following One Business Local Service Line Caller ID Unlimited Domestic Long Distance Rates Monthly Nonrecurring Unlimited Phone Bundle Small Business 34 95 65 00 Intrastate Regulated Company Portion 14 00 65 00 The Long Distance Cost Recovery Fee is waived Price excludes all other applicable taxes and surcharges A minimum one year subscription is required calculated from the date of subscription An early termination fee of 100 00 will apply Nonrecurring one time charges apply for new service installations The plan applies to direct dialed in state and state to state calls within the contiguous United States It may not be used for dialing internet access numbers or on line data services At no time may the plan be used for anything other than person to person conversations or voice messages The plan may not be used for calls placed via automated dialing methods or for calls placed by guests in hotel motel environments or tenants in apartment home rental environments The plan does not apply to the following types of calls Calling Card International 800 Number Service Directory Assistance Operator Service and 900 numbers D amp E reserves the right t
69. ated with the appropriate Chapter 64 regulations The Residence Toll Restoral Charge applies to Lifeline Customers who are suspended for nonpayment and who subsequently pay their outstanding toll charges and request toll restoral If a Lifeline customer is toll restricted for a second occurrence the Company may at its discretion place the Lifeline customer on permanent toll restriction O Toll Blocking and Toll Control services will be provided at no charge to Lifeline Service subscribers to the extent that they are offered 3 Dial Tone Line Monthly Rate a Applicable Residence Dial Tone monthly rate minus 9 25 1 b Lifeline Service is subject to all applicable state local and federal taxes and surcharges and to all applicable tariff rates charges surcharges and regulations NOTE 1 See FCC Public Notice released May 1 2012 In re Lifeline and Link Up Reform and Modernization et al Report and Order and Further Notice of Proposed Rulemaking WC Dkt Nos 11 42 etal CC Dkt No 96 45 FCC 12 11 rel Feb 6 2012 Issued June 1 2012 Effective July 1 2012 OO 000 Supplement No 3 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 13 Cancels Original Page No 13 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT H RESERVED FOR FUTURE USE Effective April 1 2012 the Link Up America Program is eliminated pursuant to the FCC s
70. ation N A 22 00 group Virtual Facility Group N A 25 00 group This nonrecurring charge does not apply when a Line Connection Charge is incurred Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 47 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE K CENTREX SERVICE cont d 6 Changes to the Centrex Software An initial grace period will be in effect for thirty 30 days after cutover of the Centrex system During the grace period non recurring charges will be waived for any programming changes Free changes allowed after the initial grace period allowances renew with the cutover anniversary date Size of Account Number of free changes allowed annually 2 25 Access Lines 8 26 50 Access Lines 14 over 51 Access Lines 18 Feature Processing Charge A feature process charge applies for each service order required to execute a centrex software change Cost per change 8 00 Minimum Charge 48 00 Changes included in the feature processing charge Changes in telephone numbers Changes from one pattern of restriction to another Change unrestricted to restricted or vice versa Change in hunting arrangements Adding features Deleting features Changing features Any combination thereof when the work is performed at the same time on the same line Issued December 3 2009 Effective De
71. c COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF Section 5 First Revised Page No 36 Cancels Original Page No 36 MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 6 Rates cont d C Monthly Rates Subscription cont d Speed Calling 8 Speed Calling 30 Repeat Dial Return Call Priority Ringing Selective Call Forwarding Call Block Distinctive Ringing Simultaneous Ringing C Call Redirect per number Call Redirect per talk path Home Intercom Individual Monthly Rate Residential 1 50 2 25 4 50 4 50 3 50 3 50 5 00 5 50 2 95 16 00 3 00 2 25 Individual Monthly Rate Bu siness 5 00 6 50 5 50 6 00 3 25 4 25 4 50 5 85 2 95 16 00 3 00 N A 1 Customer may subscribe to one feature or both features combined at the same monthly rate 2 This is an option that can be added to any Call Forward arrangement 3 This service is grandfathered and only provided to existing customers at existing locations d Usage Rates Call Trace Each Activation Return Call Each Activation Repeat Dial Each Activation Three Way Calling Each Activation Priority Ringing Each day list is active 1 Selective Call Forwarding Each day list is active 1 Call Block Each day list is active 1 3 00 0 75 0 75 0 75 0 50 0 50 0 50 1 Provision of these services by per use or per a
72. ce does not allow for the delivery of the calling party s name Any per call and or per line blocking is done by the ISDN PRI customer premise equipment CPE and is the responsibility of the customer Contractual Conditions Length of Term Customers may select a contract period of one three or five years The contract term for all ISDN PRI services must be for the same length of time Termination Liability Charge If ISDN PRI Service is canceled prior to the expiration of the current contract either i by the Telephone Company for a customer s breech of contract or ii by the customer the customer is liable for a termination fee equal to the remaining unexpired term Additions to Service Throughout the term of the contract a customer may add additional ISDN PRI services at the same recurring rates as were offered in the original contract The contract length for additional services will end concurrently with the length of the original contract Changes in Contract Rates If current recurring contract rates are lowered the customer will have the option of canceling their current contract without penalty on the condition that the customer signs a new contract that is of equal or greater monetary value as the original contract The customer will then comply with all terms conditions and prices of the new contract Renewal Options Before the expiration of the current contract period a customer may extend the length of the contract
73. ce for short term use The Advance Payment will not exceed an amount equal to the Non Recurring Charge s and three months charges for the service or facility In addition where special construction is involved the Advance Payment may also include an amount equal to the estimated Non Recurring Charges for the special construction and Recurring Charges if any for a period to be set between the Company and the Customer The Advance Payment will be credited to the Customer s initial bill An Advance Payment may be required in addition to a deposit Deposits 1 Applicants for service or existing Customer s whose financial condition is not acceptable to the Company or is not a matter of general knowledge may be required at any time to provide the Company a security deposit The deposit requested will be in cash or the equivalent of cash and will be held as a guarantee for the payment of charges A deposit does not relieve the Customer of the responsibility for the prompt payment of bills on presentation The deposit will not exceed an amount equal to two month s charges for a service or facility which has a minimum payment period of one month Issued December 3 2009 Effective December 4 2009 Supplement No 2 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 First Revised Page No 25 Cancels Original Page No 25 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATION
74. cember 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 48 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE K CENTREX SERVICE cont d 8 Termination Charges When a Centrex system is disconnected or moved to a location in a different exchange within the contract period termination charges will apply as follows o Fifty percent 50 of the Centrex Service monthly rates in effect at the time the system is disconnected or moved are used to compute the termination charges due for the remainder of the contract period When a Centrex system is moved to a location within the same exchange within the contract period the following options apply o The contract may be terminated with applicable termination charges as specified in the paragraph above or O The contract may remain in effect with the payment of associated relocation costs as determined by the Telephone Company When the number of access lines are increased within a contract period the additional station lines will be included in the original contract date and will be subject to the same contract termination charges Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 49 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF L 1 LOCAL EXCHANGE SERVICE ISDN BRI INTEGRATED SERVICES DIGITAL NETWO
75. ctivation is grandfathered and no longer available to customers as of December 14 2009 These services will be provided on a per month basis only e Discount Rates 1 The following Discount Rates apply per service to monthly rates for packages of Custom Calling Services and Advanced Intelligent Network Services 1596 Discount 2096 Discount 25 Discount Package two services per line Package three services per line Package four services per line Package five or more services per line 3096 Discount 1 Discount Rate Packages are grandfathered and are only available to existing customers at existing locations Issued December 10 2009 Effective December 14 2009 C C Supplement No 1 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 37 Cancels Original Page No 37 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT L ADVANCED INTELLIGENT NETWORK AIN SERVICES 1 As facilities permit the following services will be provided when and where available a kkk b Terminating Call Management 1 This service provides customers with control C over their incoming calls by allowing them to select either an anti solicitation or a do not disturb mode End user modifications can be completed via touch tone phone or the AIN Internet website C TollGuard 1 This service enables a subscriber to override the Controlled C
76. d Orders Any provisions contained in this Tariff that are inconsistent with the foregoing mentioned will be deemed inoperative and superseded Notice See Sheet 2 Issued by Mike Rhoda Vice President 4001 Rodney Parham Road Little Rock Arkansas 72212 Issued December 10 2009 Effective December 14 2009 Supplement No 1 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SHEETS AFFECTED BY THIS SUPPLEMENT CHANGES MADE BY THIS SUPPLEMENT Section 5 First Revised Sheets 28 36 37 amp 38 Grandfather some individual and or per use services and add new services Issued December 10 2009 Effective December 14 2009 Supplement No 6 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Fourth Revised Page No 3 Cancels Third Revised Page No 3 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF CHECK SHEET Sec Page Rev Sec Page Rev Sec Page Rev 1 Title Suppl 6 2 23 Second 3 20 Orig 1 2 Suppl 6 2 24 Orig 3 21 Orig 1 3 Fourth 2 25 First 3 22 Orig 1 4 First 2 26 Orig 3 23 Orig 1 5 Orig 2 27 Orig 3 24 Orig 1 6 Orig 2 28 Orig 3 25 Orig 1 7 Orig 2 29 Orig 3 26 Orig 1 8 Orig 2 30 Ori
77. d are billed to the Remote Call Forwarding customer Rates and regulations of this Tariff apply to Remote Call Forwarding service Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 42 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE J REMOTE CALL FORWARDING cont d 2 Rates Nonrecurring Monthly Charge Charge Remote Call Forwarding Per access path d 16 00 To change the number associated with the RCF Access 45 00 sd Path To change the number to which calls are forwarded 45 00 ZU The line connection charge applies as specified in Section 4 of this Tariff Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 43 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF K LOCAL EXCHANGE SERVICE CENTREX SERVICE 1 General a Centrex is a central office communications service which provides the Customer with multiple individual voice grade telephone communications channels each of which can be used to place or receive one call at a time Centrex Station Lines are provided for connection of Centrex compatible station sets to the public switched telecommunications network Centrex Service standard and optional features are described in this Tariff Centrex may be provided in association with lines terminating on common co
78. d on Company provided equipment and wiring by the connection operation or maintenance of such equipment and wiring shall be such as not to cause damage to the Company provided equipment and wiring or injury to the Company s employees or other persons Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer s expense Interconnection of Facilities 1 2 Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing local exchange service and the channels facilities or equipment of others may be provided at the Customer s expense Local Service may be connected to the services or facilities of other communications carriers only when authorized by and in accordance with the terms and conditions of the tariffs of the other communications carriers which are applicable to such connections Facilities furnished under this tariff may be connected to Customer provided terminal equipment in accordance with the provisions of this tariff Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 21 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 4 Customer Equipment and Channels cont d d Inspections 1 Upon reasonable notifica
79. d receive only voice calls over a single circuit switched B Channel Circuit Switched Data Allows the user to originate and receive only data calls over a single circuit switched B Channel Alternate Circuit Switched Voice Data Allows the user to originate and receive either voice calls or data calls over a single circuit switched B Channel but not simultaneously D Channel The D channel is a 16 kbps digital signaling channel that carries signaling and control for the B Channels Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 50 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF L Issued December 3 2009 LOCAL EXCHANGE SERVICE ISDN BRI cont d Directory Numbers 2 a Primary Directory Number Each B Channel includes a single primary telephone directory number On a given 2B D ISDN line calls are routed to the appropriate terminal device voice telephone or computer data terminal based on the type of call voice or data presented to the Advanced Digital Services Secondary Directory Numbers ISDN service may have additional telephone directory numbers The additional telephone number s may originate or receive calls independent of the user s Primary Directory Number however each B Channel is allowed only one simultaneous circuit connection at a time Circuit Switching Service Descriptions a Circuit S
80. dee Ra BE THER VRAT nea 37 E Local Exchange Service siii cti receta ce dace ee euo E Ra DRE La eee baina 37 F Local Exchange Service Rates ssssssssssssseseee eee 37 G Residence Service Offerings eene eene nens 37 1 Basic Local Service Option Package ssssssee eee enn 37 2 Plus Local Service Option Package ssssee eene 37 3 O eite ee e I eder tet E diat o d RET ds oaa e Ru oe oan exon 38 H Business Service Offerings ccccccceesccceesecccceeeeeecnseeeeneneeeseateceseenaeeeseeateceesseaneneneeneeeenees 38 1 Local Service Advantage eese NEE ne ta nna T E 38 2 Local Service ValuPak sss ennemi enin 38 3 Rates err tres gee a EO x dc EM CUM LL O LA eee 38 l Direct Inward Dial aii ira 40 1 Descriptions ds e d M 40 2 Rates uote a ML MI RI EDU DEI E i 41 J Remote Call Forwarding 2 dad 41 1 Descriptions zo aet Mm M ed 41 2 FRACS cotta coL uM nt E nA M REL 42 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF Section 1 Original Page No 7 TABLE OF CONTENTS CONT D SECTION 3 LOCAL EXCHANGE SERVICE cont d Ku Centor ServiCe t e te chat tee eroe e E cda tin di ecd s 1 General 5 eii etiem decem na dte iot pa ae Sea 2 Rates une istetiegeien po Patet dore ineo ete EDD 3 Standard Features 5 ice ctc Hcet t
81. dialed calling card and all Time and Charge request calls D CONSTRUCTION AND ATTACHMENT CHARGES The rates otherwise provided for in this tariff are based on furnishing service immediately adjacent to existing lines and facilities of the Telephone Company and on the use of lines and facilities engineered and construed according to common and accepted practices When service is desired at points somewhat removed from existing lines and facilities or when abnormal and unusual arrangements and installations are desired such service and installations are subject to additional charges E EMERGENCY SERVICES Enhanced 911 Allows Customers to reach appropriate emergency services including police fire and medical services Enhanced 911 has the ability to selectively route an emergency call to the primary 911 provider so that it reaches the correct emergency service located closest to the caller In addition the Customer s address and telephone information will be displayed to the primary 911 provider for display at the Public Service Answering Point PSAP The Company is in compliance with all requirements of the Public Safety Emergency Telephone Act Act 78 1990 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 8 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT F TELECOMMUNICATIONS RELAY SERVICE TRS
82. e PA P U C No 5 Windstream D amp E Systems Inc Section 1 Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SHEETS AFFECTED BY THIS SUPPLEMENT CHANGES MADE BY THIS SUPPLEMENT Section 2 2nd Revised Page 23 Adds collection fee for business accounts with unpaid balances Issued January 14 2013 Effective February 13 2013 Supplement No 5 to Telephone PA P U C No 5 Title Page Windstream D amp E Systems Inc REGULATIONS AND SCHEDULE OF CHARGES APPLICABLE TO COMPETITIVE LOCAL EXCHANGE CARRIER SERVICES IN Service territories of Verizon Pennsylvania Inc Verizon North Inc and United Telephone Company of Pennsylvania See Section 2 Sheet 1 for complete listing of the counties served This Tariff cancels and supercedes the D amp E Systems Inc PA P U C No 3 Competitive Local Exchange Services Tariff The Company concurs in the Exchange Area Maps of Verizon Pennsylvania Inc at Telephone PA P U C No 180A PA P U C No 182 PA P U C No 182A PA P U C No 185B PA P U C No 185C Verizon North Inc at Telephone PA P U C No 1 PA P U C No 5 PA P U C No 5 PA P U C No 6 and United Telephone Company d b a Embarq at Telephone PA P U C No 27 This tariff is in concurrence with all applicable State and Federal Laws including but not limited to 52 Pa Code 66 Pa C S the Telecommunications Act of 1996 and with the Pennsylvania Public Utility Commission s applicable Rules and Regulat
83. e Intercom Make Set Busy Multiple Number Appearance Music on Hold Name Display Internal On Hook Dialing Query Time Date Reason Display Ring Again Set Last Number Redial Speed Calling Transfer Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Section 3 Original Page No 46 Windstream D amp E Systems Inc COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE K CENTREX SERVICE cont d 5 Optional Features A Customer may order these optional features at the specified rate Monthly Nonrecurring Charge Charge Automatic Call Distribution 2 00 line 50 00 group Basic Mini Console Service 40 00 group 50 00 group Caller ID Deluxe 3 50 line 10 00 line Conference 6 1 00 line 10 00 line Enhanced Three Way Calling 8 00 bridge 10 00 bridge Extended Area Centrex 5 00 line 10 00 line Foreign Exchange WATS Tie Line amp Digital High Capacity 25 00 line 50 00 line Meet Me Conference 8 00 bridge 10 00 bridge Multiple Appearance Directory Number 1 00 line 10 00 line Speed Call Long Individual List 2 00 line 10 00 line Uniform Call Distribution 1 00 line 50 00 group Authorization Codes N A 10 00 group Automatic Route Selection N A 10 00 group Call Back Queuing N A 10 00 group Code Restrictions N A 15 00 group Executive Busy Override N A 10 00 group Multi Line Call Forwarding N A 10 00 group Off Hook Queuing N A 10 00 group Trunk Answer From any St
84. e originating Numbering Plan Area Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 4 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT B DIRECTORY ASSISTANCE SERVICE cont d 2 Regulations a Monthly Call Allowance An allowance of two direct dialed Directory Assistance calls per month without charge is permitted for each residence exchange service line residence dormitory line and residence trunk line Call allowances or calls are not transferable between separate accounts of the same customer b Exemptions Charges for Directory Assistance Service are not applicable to the following types of calls to Directory Assistance 1 Calls from patients in hospitals skilled nursing homes and convalescent homes which have been properly licensed by the Commonwealth of Pennsylvania and which have as their predominant undertaking the surgical medical and nursing care of the sick and disabled 2 Calls placed from residence telephones where a member of the customer s household has been certified by a registered physician or a designated agency as unable to use a directory because of a visual or physical handicap or for the business telephone of a certified handicapped customer where assistance is otherwise not available C Multiple Number Request A maximum of two requested telephone numbers per call ar
85. e customer s premise Work Charges are based on the labor time required to complete the work on the Telephone Company s side of the rate demarcation point The charges are billed in fifteen minute time segments The time a Telephone Company representative spends working on a customer s premise exclusive of the work required to provide dial tone to the rate demarcation point shall be considered billable time The Work Charge will begin as soon as the Telephone Company representative meets the Customer or his representative on the premise Material Charges are based on the items of material actually used to complete the job and on the level of charges of the current Telephone Company price list Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 4 Original Page No 4 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SERVICE CHARGES B PREMISE WORK CHARGES cont d 2 Regulations a Premise Work Charges apply in addition to appropriate charges for individual items of equipment or service offered in other sections of this Tariff b Customers who have premise work performed will be billed at least one Work Charge in addition to the Initial Visit Charge unless otherwise specified in this Tariff C The Initial Visit Charge will apply for each premise visit that is customer initiated including those instances in which the Customer subsequently decides to not have the w
86. e permitted Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 5 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT B DIRECTORY ASSISTANCE SERVICE cont d 3 Rates Per Call a Where the customer direct dials Directory Assistance 0 75 b Where the customer places a call to the Directory Assistance attendant via a Company operator 1 50 C Where the customer originates a Directory Assistance call from a Pay Telephone via a telephone Company operator 1 50 Plus the applicable operator handled rate 411 Directory Assistance a General By dialing 411 411 Directory Assistance provides the customer with the ability to obtain listing information for any listed number in the United States Call Completion is also available Regulations 1 Monthly Call Allowance No call allowances or discounts apply 2 Multiple Number Search Request A maximum of 2 searches are permitted per call 3 411 Directory Assistance will not be offered from the following services Pay telephone lines Rates Per Call 1 Where the customer direct dials 411 Directory 1 50 Assistance 2 Call Completion 0 25 411 Directory Assistance charge required prior to Call Completion Both fees applied with 411 Directory Assistance request followed by a Call Completion Call Completion charge applicable per attemp
87. e plan does not apply to the following types of calls Calling Card International Personal 800 Number Service Directory Assistance Operator Service and 900 numbers D amp E reserves the right to discontinue this plan to customers who exhibit calling patterns that are not typical of normal residential usage D amp E reserves the right to investigate such usage If D amp E determines that the Customer is using the plan to make calls that are not consistent with residential voice calling the customer may be subject to discontinuation of this plan or offered an alternative plan at D amp E s sole discretion Early termination fee waived if the Company exercises right to discontinue service The Company reserves the right to increase charges should any Federal or State regulatory body s decision result in an increase of one or more of the individual parts of the bundle The early termination fee will be waived in such instances Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 43 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT O BUNDLED SERVICE OFFERINGS 2 Business a Unlimited Phone Bundle Small Business The Company provides this optional service offering by bundling services to eligible business customers for one flat monthly rate Eligible customers are defined as those business customers receiving service in R
88. ed will be calculated on a pro rata basis For this purpose every month is considered to have 30 days Issued December 3 2009 Effective December 4 2009 Supplement No 6 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Second Revised Page No 23 Cancels First Revised Page No 23 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF C RULES AND REGULATIONS GENERAL REGULATIONS cont d 5 Payment Arrangements cont d b Billing and Collection of Charges cont d Bills will be rendered monthly to each Customer 3 Amounts not paid within 30 days after the date of invoice are considered past due 4 A 15 00 charge will be assessed for checks with insufficient funds or non existing accounts 5 Bills not paid by the due date are subject to a late payment fee of 1 2596 for residential customers and 1 596 for business customers per month on the full unpaid and overdue balance of the bill as calculated only on the overdue portion of the bill The late payment fee will not include previously accrued late payment fees and will not be assessed against an outstanding security deposit 6 In addition to the Late Payment Charge specified above a collection fee of 12 00 will be applied to the accounts of business subscribers with any unpaid balance when the previous month s bill has not been paid in full prior to the next billing date Disputed Bills The Customer shall notify the Comp
89. ee tee cepa 4 Digital Set Feature Sa raaa araa E eee ennt rnnt ns 5 Optional Features ssssssssssssssesenenee nennen 6 Changes to the Centrex Software sssssssee T Feature Processing Charge sesssseeeee 8 Termination Charges ssssseeem emen L ISDN BRI Integrated Services Digital Network Basic Rate Interface 1 General Description sss 2 Directory Numbers eeeiseeeseiisesee eintreten nnn d ns 3 Circuit Switching Service Descriptions 4 Electronic Key Features sssssssee enn 5 Regulations caue tage ice t ed cea e eta e a tnra d na ed 6 Central Office Arrangements ssssssseeeee T RAat65 E E E T dime iqudatasitte die tada ule E M ISDN PRI Integrated Services Digital Network Primary Rate Interface 1 General Description essere 2 Explanation OR Terms 2 oit get ee ei adis ER add 3 Central Office Arrangements sss 4 Regulations aietan et e Gas Qe eie MP RR 5 Directory Numbers eto t en Red n eed ertt 6 Optional Features Ue e e eq ed ated T Contractual Conditions issiria atrae AE a aa 8 roe EET N Channelized T 1 Service oconcccccnnncccicinnncecinnancccnnnanccnonnanncconnancc co nnanncnennan Te General Description sss 2 Regulation censet die aree A 3 Directory Numbers eese esses entente nnn
90. ervice at the same or other premises Lifeline Service will not be provided via Foreign Exchange or Foreign Central Office Service arrangements Customer requested temporary suspension of Lifeline Service is not permitted Lifeline Service does not apply to applicants who are full time students living in university or college controlled housing The applicant must not be a dependent for Federal Income Tax purposes unless he or she is 60 years of age or older Lifeline customers are subject to all Residence service regulations in this and other tariffs of D amp E Systems Inc Residence Lifeline Service cannot be resold by the Lifeline customer or the Lifeline customer s agent s Resale of Lifeline Services is subject to wholesale rate obligations under Section 251 c 4 of the Telecommunications Act of 1996 Issued April 19 2012 Effective April 20 2012 Supplement No 4 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 12 Cancels Original Page No 12 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT G LIFELINE SERVICE cont d 2 Regulations cont d m All outstanding charges account balances and service restrictions apply to existing customers who qualify for Lifeline Service Service restrictions will remain until the arrearage s have been paid in full n Any Lifeline customer who has a past due balance of Toll Charges will be tre
91. ervice capability for all usage services Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 34 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 6 Rates cont d a General cont d 3 All capability for this service or services is removed from the line s at no charge Should the customer subsequently request to reactivate usage services capability a Record Service Charge applies per line regardless of the number of services reactivated b Nonrecurring Rates The following nonrecurring service charges apply to change orders for subscription Optional Central Office Services One charge applies per line per order regardless of the number of services being changed or added The nonrecurring Product Service Charge is in addition to applicable charges for other work being performed For subscription requests received within a 90 day period following the initial provision of central office facilities the introduction of new services or the enhancement of existing services the Company may waive the nonrecurring Product Service Charge for the establishment of selected Optional Central Office Services This provision does not apply to Centrex customers Nonrecurring Product Service Charge Change orders for subscription to Optional Central Office Services
92. esentative at the customer s request and not covered by other Tariff charges Only work performed on the Telephone Company side of the rate demarcation point is covered by this Tariff Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 4 Original Page No 3 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF B 1 SERVICE CHARGES PREMISE WORK CHARGES cont d Description cont d Rate demarcation point is defined as the point of minimum penetration of the property where the customer s service is located as determined by the Telephone Company The rate demarcation point defined by the Telephone Company is where network access recurring charges and Telephone Company responsibility stop and beyond which customer responsibility begins Premise Work Charges apply to 1 Customer requests for rearrangements and changes of Telephone Company facilities including drop wire protector and ground wire on the Telephone Company s side of the rate demarcation point 2 Each premise visit where a service difficulty or trouble is not the result of failure of Telephone Company service or facilities 3 Installation moves and changes of a Pay Telephone or any associated wiring Premise Work Charges consist of the Initial Visit Charge Work Charges and Material Charges The Initial Visit Charge includes the cost to send a Telephone Company representative to th
93. ess line 0 08 Per residence line 0 08 Centrex lines will be charged on an equivalency basis as determined by the Commission Issued December 3 2009 Effective December 4 2009 Supplement No 4 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Second Revised Page No 9 Cancels First Revised Page No 9 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT G LIFELINE SERVICE 1 Description Lifeline Service is a Residence offering for low income customers who qualify for this service in accordance with the following Regulations 2 Regulations a Lifeline Service is available to qualified residence customers and is provided via a residence individual Dial Tone Line Lifeline Service is limited to only one Service per qualified customer or household a household is defined as any individual or group of individuals who are living together as one economic unit an economic unit is all adult individuals contributing to and sharing in the income and expenses of a household A potential Lifeline customer who has an outstanding final bill for telephone service which is less than 4 years old must pay the entire balance of any Basic Service final bill before being eligible for Lifeline Service Residence Lifeline Service consists of the following tariffed standard features and optional customer elected services at the applicable rates charges and regulations for each
94. f serial bipolar return isochronous digital signals The transmission speed of a High Capacity Channel is 1 544 Megabits Per Second Mbps A pulse density restriction plus a constraint on customer provided framing are part of the format constraints on High Capacity Channels The format constraints permit the Company the use of every 193rd bit position for future use therefore the effective throughput rate available to the customer is 1 536 Mbps High Capacity Channels are provided between customer premises between a customer premise and a Company hub or between serving wire centers Availability of Service High Capacity Channels require special equipment and will be provided only from those wire centers equipped for digital transmission The wire centers equipped to furnish 1 544 Mbps High Capacity Service have been or will be designated by the Company When the components required to provide service are not available and when mutually agreeable to the customer and the Company special construction may be undertaken to provide the required service In such cases charges based on costs apply Channel Service Unit Functionality Channel Service Unit Functionality is required at all times at each station on a customer s premise to perform such functions as proper termination of the service amplification signal shaping and remote loopback testing This functionality must be provided by the customer Issued December 3 2009 Effective
95. feature and service provided 1 One Party Residence Unlimited Service and Local Measured Service if available 2 Directory Listing standard only 3 Non Published or Non Listed Telephone Number Service 4 Access to Directory Assistance Service 5 Touch Tone Calling Service 6 Access to Message Toll Telephone Service and Optional Dial Station To Station Calling Plan Services However the Residence Lifeline Dial Tone Line will be blocked from dial station access to 976 556 900 and any other type of Audiotex Service 7 Access to Operator Services 8 Voluntary Toll Restriction Option 9 EE 10 Access to 800 888 Services 11 Access to Call Trace 12 Access to Alerting and Reporting Systems 9 1 1 dialing 13 Access to the Pennsylvania Telecommunications Relay Service 14 Caller ID Per call and Per line Blocking 15 Other telecommunications services at tariffed rates Issued June 1 2012 Effective July 1 2012 Supplement No 4 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 10 Cancels Original Page No 10 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT G LIFELINE SERVICE cont d 2 Regulations cont An applicant for Lifeline Service must be a current participant in one of the following Pennsylvania Department of Public Welfare DPW programs federal public housing National School Lunch f
96. ffices If that line is found busy a 30 minute queuing process begins and the Network automatically attempts to complete the call Customers can either pay per use so that a separate charge applies to each activation of this service or subscribe to the service and incur a monthly charge for unlimited use When the customer pays per use the usage charge applies each time the service is activated whether or not the called party answers Return Call This service allows a calling party to automatically return the most recent incoming call If that line is found busy a 30 minute queuing process begins and the Network automatically attempts to complete the call Customers can either pay per use so that a separate charge applies to each activation of this service or subscribe to the service and incur a monthly charge for unlimited use When the customer pays per use the usage charge applies each time the service is activated whether or not the called party answers Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5 Original Page No 26 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d n Call Management Services cont d 3 Priority Ringing This service provides one distinctive audible signal to the called customer number when receiving a c
97. fication that the Lifeline Service customer is no longer a participant in the DPW programs in 2 c above or otherwise low income eligible the customer will be notified by telephone or letter that the Lifeline Service rate is no longer applicable Within the stated customer notification period 10 working days from the date of the notification the customer can contact the Company to negotiate new Dial Tone Lifeline Service Issued June 1 2012 Effective July 1 2012 Supplement No 3 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 11 Cancels Original Page No 11 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT G LIFELINE SERVICE cont d 2 Regulations cont d d cont d Service arrangements at applicable tariff rates no connection charges will apply for existing services or options retained If the customer does not contact the Company by the end of the notification period the Lifeline Service will be changed to applicable Exchange Area Dial Tone Line service at existing tariff rates no connection charges will apply to existing services or options retained Upon contacting the Company the customer will have ten 10 working days to complete the low income certification or recertification process in order to retain Lifeline Service A Lifeline Service customer may not subscribe to any other type of residence Local Exchange S
98. for another period without penalty of termination liability charges The customer will be charged at the current rates in effect for the new contract period The length of the new contract will be for a period equal to or greater than the current contract The number of ISDN PRI arrangements must also be equal to or greater than the number of arrangements originally contracted for The new contract will go into effect on the date that the customer signs the contract Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 60 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF M LOCAL EXCHANGE SERVICE ISDN PRI cont d T Contractual Conditions cont d Service 8 Rates Monthly Charge Term One Year PRI LOCAL LOOP FACILITY 297 PRI ARRANGEMENT Initial 23 B Channels 1 D Channel 200 Second 23 B Channels D Back up 225 Additional 24 B Channels 200 OPTIONAL FEATURES Call by Call Flexchannel 70 Caller ID 70 Call by Call and Caller ID Package 120 DID Capability per B Channel 9 DID Capability all B Channels 135 Block of 20 DID Numbers 5 Each Additional Phone Number 3 Relocation Prior to the expiration of the current contract period if a customer chooses to relocate their ISDN PRI service to a different location that is not served by the same Central Office the service is deemed to be disconnected and the customer will be cha
99. g 3 27 Orig 1 9 Orig 2 31 Orig 3 28 Orig 1 10 Orig 2 32 Orig 3 29 Orig 2 1 Orig 2 33 Orig 3 30 Orig 2 2 Orig 2 34 Orig 3 31 Orig 2 3 Orig 3 1 Orig 3 32 Orig 2 4 Orig 3 2 Orig 3 33 Orig 2 5 Orig 3 3 Orig 3 34 Orig 2 6 Orig 3 4 Orig 3 35 Orig 2 7 Orig 3 5 Orig 3 36 Orig 2 8 Orig 3 6 Orig 3 37 Orig 2 9 Orig 3 7 Orig 3 38 Orig 2 10 Orig 3 8 Orig 3 39 Orig 2 11 Orig 3 9 Orig 3 40 Orig 2 12 Orig 3 10 Orig 3 41 Orig 2 13 Orig 3 11 Orig 3 42 Orig 2 14 Orig 3 12 Orig 3 43 Orig 2 15 Orig 3 13 Orig 3 44 Orig 2 16 Orig 3 14 Orig 3 45 Orig 2 17 Orig 3 15 Orig 3 46 Orig 2 18 Orig 3 16 Orig 3 47 Orig 2 19 Orig 3 17 Orig 3 48 Orig 2 20 Orig 3 18 Orig 3 49 Orig 2 21 Orig 3 19 Orig 3 50 Orig 2 22 Orig Indicates Pages Revised Issued January 14 2013 Effective February 13 2013 Supplement No 4 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Third Revised Page No 4 Cancels Second Revised Page No 4 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF CHECK SHEET CONT D Sec Page Rev Sec Page Rev Sec Page Rev 3 51 Orig 5 7 Orig 5 34 Orig 3 52 Orig 5 8 Orig 5 35 Orig 3 53 Orig 5 9 Second 5 36 First 3 54 Orig 5 10 First 5 37 First 3 55 Orig 5 11 First 5 38
100. g permits the customer to program up to either eight or thirty frequently dialed numbers by dialing a one or two digit code This feature can accommodate local toll and long distance numbers The customer uses a code to access the speed calling feature The customer may change the list whenever necessary Call Management Services The following central office based call management services forward the calling party s number to the terminating end where facilities permit The services work only on calls that originate from and terminate to appropriately equipped offices These services provide a variety of subscription and usage sensitive priced user programmable features that manage calls based on customer input directions to the network These services are automatically available to any single line customer connected to the appropriately equipped offices The customer has various billing and or blocking options for the use of these services Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5 Original Page No 25 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d n Call Management Services cont d 1 Repeat Dial This service allows a calling party to redial the last telephone number dialed provided it is to a number in appropriately equipped o
101. ge telephone service or is placed in a position by the Customer either through acts or omissions to use local exchange telephone service Call Forward Busy Automatically routes incoming calls to a designated answering point when the called line is busy Call Forward No Answer Automatically routes incoming calls to a designated answering point when the called line does not answer within a pre specified number of rings Call Hold Allows the User to hold one call for any length of time provided that neither party goes On Hook Call Park Allows a User to park a call against their directory number within the business group and unpark the call from any other directory number A business group consists of a series of Customer defined telephone numbers Call Pickup Allows a User to answer incoming calls to another Station line within a defined call pickup group Call Pickup is provided as either Group Call Pickup where predesignated groups can pickup each other s calls by activating an access code or a feature key or Directed Call Pickup where any call can be retrieved by dialing a different access code followed by the extension number Call Transfer Consultation Conference Provides the capability to transfer or add a third party using the same line Call Waiting Provides the User with a burst of tone to indicate that another call is waiting The second call can either be answered by flashing the switchhook or hanging up the phone
102. h with a transmission speed of 1 544 megabits mbps between the customer s premises and the Telephone Company s serving Central Office One PRI Local Loop Facility is needed for each ISDN PRI arrangement Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 56 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF M LOCAL EXCHANGE SERVICE ISDN PRI cont d 2 Explanation of Terms cont d Primary Rate Interface PRI is a switched service that provides a digital trunk with 23 B channels and 1 D channel or 24 B channels at a bandwidth rate of 1 544 megabits mbps which provide circuit switched voice data or video services Simulated Facility Group provides the capability to restrict the number of simultaneous calls that have the same specified attributes Software Defined Lines are provisioned lines on a PRI Local Loop Facility Central Office translations are used to establish the identity of the lines Central Office Arrangements This service is available only from central offices that have the necessary facilities to provide ISDN on the standard network platform In the event that a customer is served from a central office that is not equipped with these services the Telephone Company may at its discretion provide ISDN from an alternate serving central office at no additional charge to the customer The customer must accept
103. he Company s Local Exchange Service will be provisioned on an on net or off net basis The Company s Local Telephone Service provides a Customer with the ability to place or receive calls to any calling station physically located in the local calling area as defined herein access enhanced 911 Emergency Service where available access the interexchange carrier selected by the Customer for interLATA intraLATA interstate or international calling access Operator Services access Directory Assistance place or receive calls to toll free numbers such as 800 888 telephone numbers access Telecommunication Relay Service place calls to Pay Per Call such as 900 976 556 telephone numbers Calls placed to any calling station physically outside a local calling area will be treated as a toll call Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE B DIAL TONE LINE RATE BAND CLASSIFICATIONS For the purposes of determining an Exchange Area Dial Tone Line monthly rate the Exchange Areas are classified into one of two Rate Bands ke e x x ke x x x Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 3 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE
104. he expense of the Customer All such terminal equipment must be registered with the FCC under 47 C F R Part 68 and all wiring must be installed and maintained in compliance with those regulations The Company will where practicable notify the Customer that temporary discontinuance of the use of a service may be required however where prior notice is not practicable nothing contained herein shall be deemed to impair the Company s right to discontinue forthwith the use of a service temporarily if such action is reasonable under the circumstances In case of such temporary discontinuance the Customer will be promptly notified and afforded the opportunity to correct the condition which gave rise to the temporary discontinuance During such period of temporary discontinuance credit allowance for service interruptions as set forth in section 2 C 7 below is not applicable Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 20 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 4 Customer Equipment and Channels cont d b Station Equipment cont d 2 The Customer is responsible for ensuring that Customer provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities The magnitude and character of the voltages and currents impresse
105. his Tariff cancels and supercedes the D amp E Systems Inc PA P U C No 3 Competitive Local Exchange Services Tariff The Company concurs in the Exchange Area Maps of Verizon Pennsylvania Inc at Telephone PA P U C No 180A PA P U C No 182 PA P U C No 182A PA P U C No 185B PA P U C No 185C Verizon North Inc at Telephone PA P U C No 1 PA P U C No 5 PA P U C No 5 PA P U C No 6 and United Telephone Company d b a Embarq at Telephone PA P U C No 27 This tariff is in concurrence with all applicable State and Federal Laws including but not limited to 52 Pa Code 66 Pa C S the Telecommunications Act of 1996 and with the Pennsylvania Public Utility Commission s applicable Rules and Regulations and Orders Any provisions contained in this Tariff that are inconsistent with the foregoing mentioned will be deemed inoperative and superseded Notice See Sheet 2 Issued by Mike Rhoda Vice President 4001 Rodney Parham Road Little Rock Arkansas 72212 Issued April 19 2012 Effective April 20 2012 Supplement No 3 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SHEETS AFFECTED BY THIS SUPPLEMENT CHANGES MADE BY THIS SUPPLEMENT Table of Contents 1 Revised Page No 9 Changes to remove Link Up pursuant to FCC Order Section 5 1 Revised Page Nos 11 13 and 14 Issued April 19 2012 Effective April 20 2012 Sup
106. hone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 58 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF M LOCAL EXCHANGE SERVICE ISDN PRI cont d 4 Regulations cont d ISDN PRI does not prevent customers from originating or terminating circuit switched voice calls from either inside or outside the serving Central Office or the customer s local calling area If facilities are available customers may be able to originate and terminate circuit switched data calls from outside the serving Central Office Toll charges will apply for circuit switched voice data or video calls that are placed outside of the customer s local calling area When multiple ISDN PRI applications are provisioned at least one PRI ISDN arrangement must be configured as 23 B channels and Back up D channel If 47 or more B channels are configured to 1 D channel a 23 B channel 1 Back up D channel arrangement is required If more than one type of service group is provisioned over the same ISDN PRI service a Call by Call Flexchannel may be required Business dial tone is included in the rates of ISDN PRI If a customer converts an existing DS 1 facility to a PRI Local Loop Facility installation charges for the PRI Local Loop Facility are waived Hunting service is included in the rates for ISDN PRI Applicable PA Relay and 911 charges apply DID provisioning when ordered as a part of PRI Rates apply as outlined in
107. hone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SHEETS AFFECTED BY THIS SUPPLEMENT CHANGES MADE BY THIS SUPPLEMENT Section 2 1 Revised Page 25 Text change to language regarding interest on deposits Issued December 12 2011 Effective December 13 2011 Supplement No 1 to Telephone PA P U C No 5 Title Page Windstream D amp E Systems Inc REGULATIONS AND SCHEDULE OF CHARGES APPLICABLE TO COMPETITIVE LOCAL EXCHANGE CARRIER SERVICES IN Service territories of Verizon Pennsylvania Inc Verizon North Inc and United Telephone Company of Pennsylvania See Section 2 Sheet 1 for complete listing of the counties served This Tariff cancels and supercedes the D amp E Systems Inc PA P U C No 3 Competitive Local Exchange Services Tariff The Company concurs in the Exchange Area Maps of Verizon Pennsylvania Inc at Telephone PA P U C No 180A PA P U C No 182 PA P U C No 182A PA P U C No 185B PA P U C No 185C Verizon North Inc at Telephone PA P U C No 1 PA P U C No 5 PA P U C No 5 PA P U C No 6 and United Telephone Company d b a Embarq at Telephone PA P U C No 27 This tariff is in concurrence with all applicable State and Federal Laws including but not limited to 52 Pa Code 66 Pa C S the Telecommunications Act of 1996 and with the Pennsylvania Public Utility Commission s applicable Rules and Regulations an
108. ice is cancelled prior to the expiration of the current contract either i by the Telephone Company for a customer s breech of contract or ii by the customer the customer is liable for a termination fee equal to the remaining unexpired term Addition of Services Throughout the term of the contract a customer may add additional Channelized T 1 services at the same recurring rates as were offered in the original contract The contract length for additional services will end concurrently with the length of the original contract Changes in Contract Rates If current recurring contract rates are lowered the customer will have the option of canceling their current contract without penalty on the condition that the customer signs a new contract that is of equal or greater monetary value as the original contract The customer will then comply with all terms conditions and prices of the new contract Renewal Options Before the expiration of the current contract period a customer may extend the length of the contract for another period without penalty of termination liability charges The customer will be charged at the current rates in effect for the new contract period The length of the new contract will be for a period equal to or greater than the current contract The number of Channelized T 1 arrangements must also be equal to or greater than the number of arrangements originally contracted for The new contract will go into effect on the
109. illiamsport Oval All other Verizon 2 Pennsylvania Inc Verizon North Inc and United Telephone Company d b a Embarq exchanges Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 37 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE D NETWORK ACCESS LINE A Network Access Line provides the Customer with a single voice grade communications channel with touch tone dialing Each Network Access Line will include a telephone number E LOCAL EXCHANGE SERVICE A customer s local exchange service rate is based on the Local Exchange Service Offering chosen by the customer and the customer s Exchange area Rate Band Each exchange falls in Rate Band 1 or 2 F LOCAL EXCHANGE SERVICE RATES Local Exchange Service rates consist of a monthly charge a per call charge and a call allowance if applicable Call allowances are applied toward usage charges which accumulate as set forth in G 3 and H 3 following No credit is given for any unused allowance during a billing month nor is any unused allowance accumulated and or carried forward over billing months G RESIDENCE SERVICE OFFERINGS 1 Basic Local Service Option Package Provides the Customer with unlimited calling to those exchanges identified in the Local Calling Area of the customer s exchange 2 Plus Local Service Option Package Provides the Customer with unlim
110. ing blocking the Caller ID Deluxe subscriber will receive an indication that the name and number are blocked b Caller ID Deluxe may also as facilities permit provide a customer with Anonymous Call Rejection the feature that provides the ability to reject calls from callers who have chosen to block the passage of their telephone numbers and associated main listed names on outgoing calls Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5 Original Page No 22 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d k Caller ID Service cont d 1 Issued December 3 2009 Caller ID Deluxe Service cont d C Caller ID Deluxe Service is available to customers by monthly subscription only which provides unlimited use of the service Service Availability Caller ID is offered as an optional service to single party residential subscribers single line business and multiple incoming line trunk business subscribers Caller ID is offered on a monthly subscription basis and is provided only where facilities permit Per Line Blocking Customers requesting Per Line Blocking will prevent the display of their telephone numbers on all outgoing calls The Per Line Blocking feature may be deactivated at any time by customers on a call by call basis through
111. ions and Orders Any provisions contained in this Tariff that are inconsistent with the foregoing mentioned will be deemed inoperative and superseded Notice See Sheet 2 Issued by Mike Rhoda Vice President 4001 Rodney Parham Road Little Rock Arkansas 72212 Issued November 20 2012 Effective November 21 2012 Supplement No 5 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SHEETS AFFECTED BY THIS SUPPLEMENT CHANGES MADE BY THIS SUPPLEMENT Section 2 1 Revised Page 23 Administrative change to late payment fee language Issued November 20 2012 Effective November 21 2012 Supplement No 4 to Telephone PA P U C No 5 Title Page Windstream D amp E Systems Inc REGULATIONS AND SCHEDULE OF CHARGES APPLICABLE TO COMPETITIVE LOCAL EXCHANGE CARRIER SERVICES IN Service territories of Verizon Pennsylvania Inc Verizon North Inc and United Telephone Company of Pennsylvania See Section 2 Sheet 1 for complete listing of the counties served This Tariff cancels and supercedes the D amp E Systems Inc PA P U C No 3 Competitive Local Exchange Services Tariff The Company concurs in the Exchange Area Maps of Verizon Pennsylvania Inc at Telephone PA P U C No 180A PA P U C No 182 PA P U C No 182A PA P U C No 185B PA P U C No 185C Verizon North Inc at Telephone PA P U C No 1 PA P U C No 5 PA P U C No
112. ited calling to those exchanges identified in the in the Local Calling Area of the customer s exchange Additionally this service includes the following features at no additional charge Call Forwarding Call Waiting Caller ID Deluxe Distinctive Ringing Terminating Call Management Return Call Three Way Calling 1 Effective July 1 2007 the Plus Local Service Option Package is offered on a grandfathered basis only Service is not offered for new installations or upon any customer initiated moves or rearrangements of existing service on or after July 1 2007 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 38 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE G RESIDENCE SERVICE OFFERINGS cont d 3 Rates Monthly Recurring Rate Monthly Per Call Call Band Charge Charge Allowance Basic Local Service Option Package 1 20 00 N A N A Basic Local Service Option Package 2 31 00 N A N A Plus Local Service Option Package 1 29 45 N A N A Plus Local Service Option Package 2 41 59 N A N A H BUSINESS SERVICE OFFERINGS 1 Local Service Advantage Provides the Customer with measured service calling to those exchanges identified in the Local Calling Area of the customer s exchange 2 Local Service ValuPak Provides the Customer with measured service calling to those exchanges identified in the Local Cal
113. lectronic Key Features Electronic Key Features provide the customer with the ability to access the following features where available a Automatic Exclusion Automatically inhibits other stations from picking up a call on hold or bridging onto a call that is active at that station This feature must be used in conjunction with Shared Call Appearances for a Directory Call Pickup Originating and Terminating Allows a station user to answer any call within an associated predetermined pickup group If more than one line within the pickup group has an unanswered incoming call the call to be answered is selected by the switching system Drop Allows the user to drop the last party added to a conference call For a two party call this will terminate the call The features must be used in conjunction with three way calling Three way calling charges will apply as specified in the Telephone Company s appropriate tariff Feature Function Button Allows the user to assign certain features to a particular button on his her ISDN set When depressed the button will activate the assigned feature Hold Allows the user to place a call on hold Key System Coverage for Analog Lines Allows an ISDN set to provide call coverage for an analog set Multiple Call Appearances of a Directory Number Allows the user to have more than one appearance of his her directory number assigned to his her set providing the capability of multiple incoming o
114. ling Area of the customer s exchange The Customer receives a call allowance toward outgoing local calling charges 3 Rates Monthly Recurring Rate Monthly Per Call Call Band Charge Charge Allowance Local Service Advantage 1 31 00 0 07 N A Local Service Advantage 2 36 00 0 07 N A Local Service ValuPak 1 38 00 0 07 18 00 Local Service ValuPak 2 47 00 0 07 18 00 Longer term agreements at discounted rates are available 1 Effective July 1 2007 the Plus Local Service Option Package is offered on a grandfathered basis only Service is not offered for new installations or upon any customer initiated moves or rearrangements of existing service on or after July 1 2007 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 39 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE kkkkkkkk Reserved for Future Use Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 40 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE l DIRECT INWARD DIALING DID SERVICE 1 Description a This service permits incoming dialed calls from the exchange network to reach a specific station line without the assistance of an attendant through the use of a seven digit number b DID service requires special centr
115. matically associated with Master and Dependent numbers Customers do not have the option of associating other optional calling services to less than all numbers Distinctive Ringing Service customers who also subscribe to Call Forwarding must choose one ofthe following Call Forwarding arrangements at the time of subscription a Calls to Dependent and Master telephone numbers are forwarded to the same telephone number when Call Forwarding service is activated b Calls to the Master telephone number only are forwarded when Call Forwarding service is activated Calls to Dependent number s will continue to ring and may be answered at the subscribers premises Changes in the Call Forwarding arrangement will be subject to a Record Service Charge Distinctive Ringing Service will not be provided in association with lines equipped with hunting arrangements except on the last line in a group of lines arranged for series completion hunting provided such a line has no further hunting or other special translations data entered against it and is served from a central office capable of providing this service Customers who subscribe to Distinctive Ringing Service and also subscribe to Priority Call may subscribe to only one Dependent number Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 33 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF M
116. may include a name designation address and telephone number to appear in the information records and the alphabetical directory for the territory in which the telephone service is located 4 Rates for Additional Listings a General An Additional Listing is a listing including Inward WATS in a directory other than the Local directory of the customer s exchange area and each listing of additional customer numbers in excess of the allowance of free listings b Rates Monthly Product Service Charge Charge For first business listing requested per order 4 00 15 00 For each subsequent business listing requested on the same order 4 00 9 00 For each residence listing 3 00 12 00 5 Unlisted Numbers a General An Unlisted Number is one for which no listing appears in the alphabetical section of the local directory The number is listed in the directory assistance database and is given out upon request b Rates Monthly Product Service Charge Charge Unlisted Number 3 00 15 00 The Product Service charge will apply only when customers are not requesting billable orders with Product Service charges for other services from the Telephone Company at the time the order is requested The Product Service charge covers any change in deletion of or addition to the present listing Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 3
117. may waive this charge for promotions or for major sales activity 2 For point to point or multi point special service lines one Line Connection Charge applies to each terminating point connected or changed 3 Line Connection Charges do not apply under the following conditions a When dial tone lines or trunks are temporarily suspended for nonpayment or other cause or when subsequently restored b When dial tone line number telephone numbers are changed within the same central office Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 4 Original Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SERVICE CHARGES A LINE CONNECTION CHARGES cont d 2 Regulations cont d a Line Connection Charges cont d 4 Customers requesting rearrangements of outside wiring including the drop wire service line network interface or protector shall be billed Premises Work Charges for such work in accordance with Paragraph B following 5 Customers have the option of paying for Line Connection Charges in equal monthly installments over three billing periods 3 Charges a The Line Connection Charge for a new service install is as follows Residence Service 45 00 Business and Payphone Service 65 00 B PREMISE WORK CHARGES 1 Description a Premise work is defined as work performed on a customer s premise by a Telephone Company employee or repr
118. nc Section 1 Original Page No 6 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF TABLE OF CONTENTS CONT D Page SECTION 2 RULES AND REGULATIONS CONT D C General Regulations cont d T Allowances for Interruptions in Service 30 a Credit for Interruptions cececeeceececeeeeeeeceeeceeeeeeeeeeseceacaeeeeeeesetennieaeeeeeees 30 b Use of Alternative Service Provided by the Company sss 31 8 E eene enne enne nnne nnns 31 a Cancellation of Application for Service ssssssssssssss 31 b Cancellation of Service by the Customer sssseseeee 31 9 Transfers and Assignments etse tt geek tene EE bed AAE E add 32 10 Notices and Communications essen eene 32 11 Establishment and Furnishing of Service ssssssse m 33 a Telephone Directories 1 3 hee ee e Lt eges 33 b Directory Errors and OMISSIONS sss 33 C Telephone Numbers eb e qe a an a eie E Lata ens 33 d Overtime WOIK diii e b pertice ob e ada detti Eon date 33 e Standby WOrkKMON at ducet ie d tiep eese did ber dee eU e Ebene fades 34 SECTION 3 LOCAL EXCHANGE SERVICE Ace Exchange Area Service TO 1 B Dial Tone Line Rate Band Classifications cssssssseee eene 2 C Local Calling Areas cii den ree ettet t eed eee iube da Te aa etum 3 D Network Access ine ic oce tee Ge e ep ns A cheeses eR ETUR ARTE
119. ng central office Switch related software controlling that switch hardware and associated outside plant ISDN BRI Service includes a dialtone line rate and consists of 2 B Channels and 1 D Channel ISDN BRI Service includes 2 telephone numbers one optional directory listing and one yellow page listing if customer is a business and would request Non published and non list charges are waived ISDN BRI service does not function during power failures Directory Listings One directory listing is provided without charge for each ISDN customer Additional listings may be provided as specified in Section 4 of this tariff This tariff for ISDN does not include terminal equipment on the customer s premise It is the customer s responsibility to provide necessary power and obtain such equipment Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 53 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF L LOCAL EXCHANGE SERVICE ISDN BRI cont d 5 Regulations cont d h Circuit switched calls will be billed on a usage sensitive basis Toll calls shall apply when circuit switched data or voice calls are made outside of the customer s designated local calling area i Applicable 911 and PA Relay Surcharges apply per B channel Central Office Arrangements This service is available only from central offices which have the necessar
120. nnelized T 1 does not prevent customers from originating or terminating circuit switched voice calls from either inside or outside the serving Central Office or the customer s local calling area If facilities are available customers are able to originate and terminate circuit switched data calls from outside the serving Central Office Toll charges apply for circuit switched voice data or video calls placed outside the customer s local calling area Business dial tone is included in the rates of Channelized T 1 Applicable PA Relay and 911 charges apply per channel DID services may be ordered as a part of Channelized T 1 service Rates apply as outlined in this section Directory Numbers Each Channelized T 1 is assigned with one directory number Additional DID directory telephone numbers may be purchased in blocks of 20 numbers or individual directory numbers may be purchased on an individual case basis DID excluded Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 63 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE N CHANNELIZED T 1 SERVICE cont d 4 Contractual Conditions Length of Term Customers may select a contract period of one three or five years The contract term for all Channelized T 1 services must be for the same length of time Termination Liability Charge If Channelized T 1 Serv
121. nnne nnne 4 Contractual Conditions ssesseee ne 5 Mp E Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 Original Page No 8 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF TABLE OF CONTENTS CONT D Page SECTION 4 SERVICE CHARGES A Line Connection Charge ten ctt en tape ce a eren Ere c Tid dT 1 1 IB leue RR E ETE 1 2 Regulations c eno secca ete ato di O Pe Deben b pep coto SR dua 1 3 CHANG OS cadis derent obit Secs tice ue ceca ne p idilio IRL 2 B Premise Work Charges ing et ta ha uade ert I decode 2 1 Description c IE 2 2 Regulations eee ded tee Se eres ee Le bi duae Loo uve ded dee cnp eee ue ced dd 4 3 urprme 5 C Miscellaneous Non Recurring Charges ssssssseseeee ennemis 6 1 DeScCri ptlon A 6 2 eurprm x 7 D Miscellaneous Recurring Charges sssssssssese eene eene nnne 8 1 Operational Support Systems OSS Charge sese 8 SECTION 5 MISCELLANEOUS SERVICE AND EQUIPMENT A Directory Listings iuueni dence edere sedet idv dde sage a dein rns 1 1 Alphabetical Directory 5 ner He EE ite ERU e HIE AEAEE e Han Hen OE aes 1 2 Primary Directory Elstirigs co iio cec ote ep ee tace etta oe qo tace cte t eat oe qe ta peu 1 3 Standard bistiligs ii
122. ntrol equipment Centrex is offered as a customer option and may be provided subject to the availability of facilities and equipment as determined by the Company Other special features not included in the feature packages and or customer specific offerings may be provided at the discretion of the Company The minimum contract period for Centrex services provided under this Tariff shall be one year Per call blocking and per line blocking will be provided to Centrex customers at no additional charge Service connection charges apply pursuant to this Tariff Unlimited local calling is provided to those exchanges identified in the Local Exchange Service portion of this tariff Customers who request split billing of their Centrex Service will have each individual billing number treated separately i e the station count will be restarted on each separate bill Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 44 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE K CENTREX SERVICE cont d 2 Rates Monthly Recurring Rate Band Local Service Advantage Centrex 1 Local Service Advantage Centrex 2 Local Service ValuPak Centrex 1 Local Service ValuPak Centrex 2 xx oko a Non recurring Charge 32 00 per Centrex Access Line Longer term agreements at discounted rates are available xx oko
123. o discontinue this plan to customers who exhibit calling patterns that are not typical of normal business usage D amp E reserves the right to investigate such usage If D amp E determines that the Customer is using the plan to make calls that are not consistent with business voice calling the customer may be subject to discontinuation of this plan or offered an alternative plan at D amp E s sole discretion Early termination fee waived if the Company exercises right to discontinue service The Company reserves the right to increase charges should any Federal or State regulatory body s decision result in an increase of one or more of the individual parts of the bundle The early termination fee will be waived in such instances Issued December 3 2009 Effective December 4 2009
124. ockway Penfield Dubois Reynoldsville Luthersburg Skyesville Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 10 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Elizabethtown 1 Columbia Landisville Elizabethtown Marietta Hershey Middletown Lancaster Mount Joy Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 11 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Fleetwood 2 Fleetwood Oley Kutztown Reading Leesport Topton Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 12 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Glenmoore 2 Chester Springs Glenmoore Coatesville Honey Brook Downingtown Morgantown Eagle Parkesburg Exton Pughtown Green Hills West Chester Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 13 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF
125. offices where facilities are available as determined by the Company 2 The services can be activated by either dial pulse rotary or Touch Tone line dial tone service 4 Provision of Service a General 1 All optional calling services can be provided to individual line customers only 2 The following services are available at the rates stated herein 3 The optional calling services which provide distinctive ringing may not be compatible with all types of customer provided telephone equipment Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5 Original Page No 31 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 4 Provision of Service cont d b Return Call 1 Return Call and Repeat Dial do not work with calls made to most 700 800 type and 900 numbers C Call Forwarding Services 1 Call Forwarding and Selective Call Forwarding can be provided in combination on the same line but may deactivate or supersede each other d Distinctive Ringing Service 1 Distinctive Ringing Service is provided only where in the judgment of the Company Distinctive Ringing Service is compatible with the type of service with which it is to be associated The ringing and tone patterns associated with the Master and Dependent numbers shall be assigned solely at
126. on 2 Original Page No 29 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 5 Payment Arrangements cont d g Discontinuance of Service cont d 7 The suspension or discontinuance of service s by the Company pursuant to this section does not relieve the Customer of any obligation to pay the Company for charges due and owing for service s furnished during the time of or up to suspension or discontinuance 8 Upon the Company s discontinuance of service to the Customer under sections 2 C 5 g 1 or 2 C 5 g 2 all applicable charges including termination charges shall become due This is in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff 6 Cancellation for Cause Service is furnished subject to the condition that it will not be used for an unlawful purpose Service will not be furnished if any law enforcement agency acting within its jurisdiction advises that such service is being used or will be used in violation of law or if the Company receives other evidence that such service is being or will be so used As provided for in Chapter 64 of the Pennsylvania Code regarding unauthorized use of utility service which includes fraud and tampering with utility equipment the Company may terminate without advance notice any service which is used in such a manner as to threaten the safety of
127. one Bundle Residential The Company provides this optional service offering by bundling services to eligible residential customers for one flat monthly rate Eligible customers are defined as those residential customers receiving service in Rate Band 1 areas who have existing facilities capable of providing all of the services and who subscribe or agree to subscribe to D amp E Long Distance s Unlimited Long Distance Plan Such eligible customers will receive the following One Residential Local Service Line Caller ID Unlimited Domestic Long Distance Rates Monthly Nonrecurring Unlimited Phone Bundle Residential 34 95 45 00 Intrastate Regulated Company Portion 14 00 45 00 The Long Distance Cost Recovery Fee is waived Price excludes all other applicable taxes and surcharges A minimum one year subscription is required calculated from the date of subscription An early termination fee of 100 00 will apply Nonrecurring one time charges apply for new service installations The plan applies to direct dialed in state and state to state calls within the contiguous United States It may not be used for dialing internet access numbers or on line data services At no time may the plan be used for anything other than person to person conversations or voice messages The plan may not be used for calls placed via automated dialing methods or for calls placed by guests in hotel motel environments or tenants in apartment home rental environments Th
128. ork done by the Telephone Company d When visits to more than one premise of the Customer are required to complete the work associated with a service order an Initial Visit Charge and other appropriate Premise Work Charges per premise visited are applicable e When more than one visit to the same premise is required to complete the work associated with a service order only one Initial Visit Charge is applicable f The Initial Visit Charge applies when a customer or his representative fails to keep a scheduled appointment with a Telephone Company representative installer or repairperson g Premise Work Charges at Business rates apply to installation moves and changes of a Pay Telephone or any associated wiring h An invoice for a specific job will be provided to the Customer by the Telephone Company employee at the conclusion of the premise work The Customer will be billed the Premise Work Charges according to the time indicated on the invoice An invoice is not the same as an estimate which may be provided by Telephone Company personnel at the time of negotiation Customers to whom estimates are furnished are subject to actual Premise Work Charges Premise work requested by the Customer and performed under Premise Work Charges that requires a call out of the installer or repairperson at a time other than the employee s normal scheduled tour of duty will be charged a minimum of two hours based on the charges shown in this Section
129. plement No 2 to Telephone PA P U C No 5 Title Page Windstream D amp E Systems Inc REGULATIONS AND SCHEDULE OF CHARGES APPLICABLE TO COMPETITIVE LOCAL EXCHANGE CARRIER SERVICES IN Service territories of Verizon Pennsylvania Inc Verizon North Inc and United Telephone Company of Pennsylvania See Section 2 Sheet 1 for complete listing of the counties served This Tariff cancels and supercedes the D amp E Systems Inc PA P U C No 3 Competitive Local Exchange Services Tariff The Company concurs in the Exchange Area Maps of Verizon Pennsylvania Inc at Telephone PA P U C No 180A PA P U C No 182 PA P U C No 182A PA P U C No 185B PA P U C No 185C Verizon North Inc at Telephone PA P U C No 1 PA P U C No 5 PA P U C No 5 PA P U C No 6 and United Telephone Company d b a Embarq at Telephone PA P U C No 27 This tariff is in concurrence with all applicable State and Federal Laws including but not limited to 52 Pa Code 66 Pa C S the Telecommunications Act of 1996 and with the Pennsylvania Public Utility Commission s applicable Rules and Regulations and Orders Any provisions contained in this Tariff that are inconsistent with the foregoing mentioned will be deemed inoperative and superseded Notice See Sheet 2 Issued by Mike Rhoda Vice President 4001 Rodney Parham Road Little Rock Arkansas 72212 Issued December 12 2011 Effective December 13 2011 Supplement No 2 to Telep
130. quisite prior written notice to the Customer in accordance with Pennsylvania Code section 64 123 discontinue or suspend service without incurring any liability Upon violation of any of the other material terms or conditions for furnishing service the Company may by giving 30 days prior notice in writing to the Customer discontinue or suspend service without incurring any liability if such violation continues during that period Upon condemnation of any material portion of the facilities used by the Company to provide service to a Customer or if a casualty renders all or any material portion of such facilities inoperable beyond feasible repair the Company by notice to the Customer may discontinue or suspend service without incurring any liability Upon the Customer s insolvency assignment for the benefit of creditors filing for bankruptcy or reorganization failing to discharge an involuntary petition within the time permitted by law or abandonment of service the Company may with prior notice to the customer discontinue or suspend service without incurring any liability Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc COMPETITIVE LOCAL Section 2 Original Page No 27 EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 5 Payment Arrangements cont d g Discontinuance of Service cont d 5 Upon any governmen
131. r 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 18 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 19 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Middletown 2 Elizabethtown Hershey Harrisburg Zone 1 Hummelstown Harrisburg Zone 2 Middletown Millersville 2 Lancaster Mountville Landisville Strasburg Millersville Milton 2 Lewisburg Sunbury Mifflinburg Washingtonville Milton Watsontown Northumberland Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 20 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 21 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Issued December 3 2009 Effective December 4 2009
132. r outgoing calls associated with that directory number Multiple incoming calls to this directory number can be terminated to the telephone if idle call appearances are available to accept the calls Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 52 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE L ISDN BRI cont d 4 Electronic Key Features cont d h Outgoing Called Line Identification for ISDN sets Provides a user originating a call with information about the called party and the facility or destination Shared Call Appearances for a Directory Number Allows a directory number from one terminal to appear as a call appearance on the terminals of other users Short Hunt Permits incoming calls to hunt over a set of directory number appearances in search of an idle directory number on which to terminate 5 Regulations a Unless specifically exempted ISDN shall be subject to all general regulations applicable to the provision of service by the Company as stated in this tariff ISDN is provided at the option of the Company This service is furnished subject to central office switching capacity the availability of outside plant facilities and the necessary billing capabilities The availability functionality and capabilities of ISDN may vary or may not be available dependent upon the type of servi
133. ree lunch program or be able to provide proof of income which is at or below 135 of the annual United States Census Bureau Poverty Level Guidelines For All States Except Alaska and Hawaii and the District of Columbia Recertification of Lifeline Service participants will be conducted annually by the Company Eeuner ane Department of Public Welfare Lifeline Service Programs Temporary Assistance for Needy Families TANF General Assistance GA Supplemental Security Income SSI Medicaid Supplemental Nutrition Assistance Program SNAP fka Food Stamps Low Income Home Energy Assistance Program LIHEAP The DPW Programs listed above must be certified by DPW Such certification by DPW will be provided only when a DPW client requests Lifeline Service based on the client s status as a participant in any of the above eligibility programs Certification by DPW will be limited to confirmation of the client s program status i e participation or non participation Participation by DPW is subjectto execution of an agreement with DPW and D amp E Systems Inc Lifeline Service will be provided to a customer only so long as such customer continues to meet the participation and certification guidelines in 2 c above Atthe time of initial establishment of Lifeline Service the customer agrees to have his or her eligibility recertified as determined by D amp E Systems When the Company is notified by the customer or determines through recerti
134. remises of the Company nor shall the Company be liable for the performance of said vendor or vendor s equipment The Company does not guarantee nor make any warranty with respect to installations it provides for use in an explosive atmosphere The Customer indemnifies and holds the Company harmless from any and all loss claims demands suits or other action or any liability whatsoever whether suffered made instituted or asserted by any other party or person s and for any loss damage or destruction of any property whether owned by the Customer or others caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition location or use of any installation so provided Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 12 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 1 Undertaking of the Company cont d d Liability of the Company cont d 7 10 11 The Company is not liable for any defacement of or damage to the premises of a Customer or authorized or joint user resulting from the furnishing of services or equipment on such premises or the installation or removal thereof when such defacement or damage is not the result of negligence or willful misconduct on the part
135. rged the Termination Liability Charge However if prior to the expiration of the current contract period the customer chooses to relocate their ISDN PRI to a location served by another Central Office equipped to provide ISDN PRI within the Telephone Company s service territory and will sign a term contract which is equal to or greater than the monetary value of their current contract the service may be relocated without the customer incurring the Termination Liability Charge The customer will be charged for installation of the relocated Add or change to an existing line group or add a new line group Reconfigure D channel kkkk Longer term agreements at discounted rates are available kkkk kkk Nonrecurring Charge 660 240 240 240 50 50 50 50 50 25 20 50 250 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 61 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF N LOCAL EXCHANGE SERVICE CHANNELIZED T 1 SERVICE General Description Channelized T 1 service provides for channelized access from the customer s premise to the central office via a DS1 1 544 Mbps connection This connection provides the equivalent of 24 access lines between the customer s premises and a central office Channelized T 1 service is an alternative for Local Exchange Services such as Direct Inward Dialing DID
136. rty The Company reserves the right to use appropriate abbreviations in listings C Listings which in the judgement of the Company are designed to advertise a commodity or service or which are otherwise objectionable are not permitted A name made up by adding a term such as Company Agency Shop Works Service etc to the name of a commodity or service is not accepted as a listing unless the Customer is legally doing business under that name d A name may be repeated in the same alphabetical directory list only when a different address or a different telephone number is listed 2 Primary Directory Listings a Business One directory listing termed the primary listing is provided without charge for each business customer having the following 1 An individual network access line 2 The first trunk line of a trunk group of a Private Branch Exchange System b Residence A primary listing will be provided without charge at the time service is established for each individual network access line Residence listings are limited to members of the customer s household Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 2 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT A DIRECTORY LISTINGS cont d 3 Standard Listings A standard listing is the type of listing which
137. rvice Priority System is the regulatory administrative and operational system authorizing and providing for priority treatment to provide and restore National Security Emergency Preparedness Telecommunications service Under the rules of the Telecommunications Service Priority System the Telephone Company is authorized and required to provide and restore services with Telecommunications Service Priority assignments before services without such assignments The provision and restoration of Telecommunications Service Priority System services shall be in compliance with Part 64 Appendix A of the Federal Communications Commission s Rules and Regulations the guidelines set forth in the Telecommunications Service Priority for National Security Emergency Preparedness Service User Manual and Service Vendor Handbook Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 16 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 2 Prohibited Uses a The service the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals authorizations licenses consents and permits The Company may require a Customer to immediately shut down its transmission of signals if said transmission is causing interference to others
138. rvice using switching investment of the Company Originating Off Net A call originating on and placed via non company owned or company leased facilities Originating On Net A call originating on and placed via company owned or company leased facilities Recurring Charges The monthly charges to the Customer for services facilities and equipment which continue for the agreed upon duration of the service Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 6 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF B RULES AND REGULATIONS DEFINITIONS cont d Resale Accounts Resale Accounts is a service to the customer s physical location provided through the facilities of another local access provider purchased via resale and resold by the Company Service Commencement Date The first day following the date on which the Company notifies the Customer that the requested service or facility is available for use unless extended by the Customer s refusal to accept service which does not conform to standards set forth in the Service Order or this tariff in which case the Service Commencement Date is the date of the Customer s acceptance of service The parties may mutually agree on a substitute Service Commencement Date Service Order The written request for local exchange services executed by the Customer and the Company in a format specified
139. rvice will apply If foreign exchange service is used the rates for foreign exchanges will be applied in addition to the ISDN rates Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 54 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE L ISDN BRI cont d T Rates in Nonrecurring Monthly Charge Charge Usage Allowance 20 Hours 100 Hours Unlimited BRI Service 60 00 80 00 225 00 115 00 Additional Minute per channel 0 01 0 01 0 00 Options Additional Calling 3 00 3 00 3 00 10 00 Flexible Calling 3 00 3 00 3 00 10 00 Electronic Key Pack 4 00 4 00 4 00 10 00 kkkk 1 Additional Minute Rate applies to each minute or fraction thereof which exceeds the monthly allowance 2 Optional features Nonrecurring charges waived if installed with BRI Service kkkk Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 55 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF M 1 LOCAL EXCHANGE SERVICE ISDN PRI INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE General Description Primary Integrated Services Digital Network ISDN PRI is an exchange service based on the Primary Rate Interface PRI arrangement of the Integrated Services Digital Network ISDN ISDN PRI allo
140. s Inc Section 5 Original Page No 19 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT OPTIONAL CENTRAL OFFICE SERVICES cont d Description cont d Call Forwarding Call Forwarding permits the customer to automatically transfer all incoming calls to a telephone number at another local or toll location The customer activates Call Forwarding by dialing a special code followed by the telephone number of the location to which calls are to be transferred The service may be deactivated by dialing another code The customer must activate and deactivate this service from the station forwarding the calls The customer may still make outgoing calls while Call Forwarding is active even while a transferred call is in progress Calls cannot be answered at the base station while Call Forwarding is active Call Forward Busy Line This service forwards incoming calls to a predesignated directory number when the called line is busy With Call Forward Busy Line the subscribers have the flexibility of changing the forward to number at their discretion without a service order Call Forward Don t Answer This service forwards all incoming calls to a predesignated directory number if the called number is not answered after a specified number of rings With Call Forward Don t Answer the subscriber has the flexibility of changing the forward to number without contacting the Telephone Company for a new service order
141. ssssseseeene nc cnn rca rra nenne 8 G ele Servi Ce un tete etr eene Poi te e Hebe ee pte Ehe deat ak ee nae dents 9 1 Desctiptionis eere teh e Pe estet dt Dod Me du et e eet dus 9 2 Regulations an neat ent t ecl m t e cens 9 3 Dial Tone Line Monthly Rate cccccecceceeteeececeeeeeceeensenceeeeneeeeeeenneneeeetseeeeenenneees 12 H RESERVED FOR FUTURE USE eene nennen enne ener ener enn 13 1 RESERVED FOR FUTURE USE oriire eren ener enne enne 13 2 RESERVED FOR FUTURE USE esee rennen ener nens 13 3 RESERVED FOR FUTURE USE eterne enne nnne enne 14 l Blocking 900 Information Service ssssssssseeeeene nemen 15 1 er cm 15 2 Regulations oic eu tt d eot Ie ER EET Ue EET Re LE fatu alero e 15 3 Rates asm tton da bdo 15 J 911 TarittiLanguage id coni b e tue ti tL TOi repe 16 1 Glossary O NN 16 2 Iegulations ett ette er e ORE da 16 K Optional Central Office Services ooonooiccccnnnnnnnnncococccoccconnnnnonnnncnnnnnnnnnnn no ener nnne 18 1 DESCUPION NE HR CLE 18 2 General Terms eter te pam cit 29 3 FROGUIAUIONIS a5 citet een ve atem dot terarum Out tet De eria s 30 4 Provision of Service eire ane eaea a e Aea ee eaaa EE Dea aAA nn nnnnnnn nennen sn nn nnn nennen 30 5 Limitation of ServiCe oooooococccccccccococononononnnnnnnnnnnoncnnnnnncnnnnnnnn nn nn cnn rra naar nenrer nnne nnns 33 6 Rates eus ctim umi EAA eium d Mee ese
142. such as sporting events one time entertainment events etc where the Customer requests that standby workmen be provided to safeguard the continuity of service the entire cost of providing those standby workmen may be billed to the Customer regardless of whether such standby workmen were provided during regular or overtime working hours Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 1 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE A EXCHANGE AREA SERVICE The Company provides Local Exchange Service in selected exchanges detailed herein of incumbent local exchange carriers Verizon Pennsylvania Inc Verizon North Inc and United Telephone Company d b a Embarq As technical and or economic feasibility allows this section will be modified to reflect additional areas in which the Company will offer local exchange service Exchange Areas and boundaries will be the same as the incumbent local exchange carriers The Company concurs in the incumbent local exchange areas listed in each company s applicable local exchange tariff The provision of local exchange telecommunications service is subject to the existing regulations terms and conditions in this tariff The provision of service will be subject to the availability of appropriate facilities and local telecommunications service in the exchange service area T
143. synonymous with service provider Content The data elements of the MSAG including but not necessarily limited to the data elements that are entered into the following fields A I of a standard MSAG record Tax area record Locality Street Thoroughfare Directional where required Even E odd O or all A applied to house numbers Low high range of house numbers PSAP Public Safety Answering Point LAT LONG Latitude Longitude where required Cs0 90o0ocn Formatting Format Shall include changes to the identity of fields order of fields and number and arrangement of data elements in each field and a telephone company s rearrangement or regrouping of such data without changing the MSAG content for purposes of validating against MSAG records 2 Regulations a The Telephone Company will comply with the Protocols as set forth in and in the form of Service Provider E 9 1 1 Protocols Service Provider E 9 1 1 Questionnaire and Testing Procedures in accordance with the Petition of Bell Atlantic Pennsylvania Inc for a Declaratory Order MSAG Docket No P 00971203 Settlement Agreement of all Parties and Joint Petition entered August 7 1998 b The Telephone Company is indemnified under the Public Safety Emergency Telephone Act Act 78 of 1990 Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5 Original Page No 17 COMPETITI
144. t Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 6 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT C OPERATOR SERVICES 1 Line Status Verification Upon customer request the operator will verify and provide the line status condition subject to a charge of 70 for each request No charge will apply for a line status verification when a trouble condition is indicated on the line 2 Call Interruption Upon customer request the operator will verify the line status condition and interrupt a call in progress to notify the party on the call that another caller is attempting to contact the line The charge for call interruption is 1 10 for each request This charge includes the line status verification and call interruption Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 7 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT C OPERATOR SERVICES cont d 3 Operator Calls Calls placed through the operator to a station in the same Local Calling Area are charged at the following rates Calling Card Operator All Types Customer Dialed Station to Station Person to Person 0 35 0 90 2 50 Includes collect special billing number bill to a third number operator
145. t has been idle for the longest period of time Multiple Appearance Directory Numbers A directory number that is assigned more than once to one or more Proprietary Business Sets Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 5 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS B DEFINITIONS cont d Multi Frequency ME An inter machine pulse type used for signaling between telephone Switches or between telephone switches and PBX key systems Non Recurring Charges The one time initial charges for services or facilities including but not limited to charges for construction installation or special fees for which the Customer becomes liable at the time the Service Order is executed Off Hook The term off hook denotes the active condition of a telephone exchange service line Off net Service Service to the customer s physical location is provided through the use purchase or lease of the facilities of another local access provider Off switch Service Off switch service is service which utilizes the switching of another local access provider On Hook The term on hook denotes the idle condition of a telephone exchange service line On net Service Service to the customer s physical location is provided entirely on the Company s own facilities On switch Service On switch service is se
146. t to pay for it at the rates applicable thereto under the current tariff Any change in rates or regulations lawfully made acts as a modification of all contracts to that extent without further notice Except as otherwise provided in other sections of this tariff service is furnished for a minimum contract term of one month The Company also reserves the right to refuse service to those applicants who are indebted to the Company for service previously rendered until the indebtedness is satisfied or payment arrangements made Issued December 12 2011 Effective December 13 2011 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 26 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 5 Payment Arrangements cont d g Discontinuance of Service The Company reserves the right to suspend service for nonpayment of bills in accordance with Commission regulations and Company current billing standards or for violation of rules and regulations of this tariff after due notice by the Company The Company also reserves the right to suspend service to facilities that have apparently been abandoned and to demand payment for such service up to and including date of suspension provided it has not been notified by the subscriber to discontinue service thereto 1 Upon nonpayment of any amounts owing to the Company the Company may by giving re
147. tal prohibition or required alteration of the services to be provided or any violation of any applicable law or regulation the Com pany may discontinue or suspend service without incurring any liability 6 The Company may discontinue the furnishings of any and or all service s to a Customer without incurring any liability a The Company may discontinue service pursuant to this subsection if i ii The Customer refuses to furnish information to the Company regarding the Customer s creditworthiness its past or current use of common carrier communications services or its planned use of service s or The Customer provides false information to the Company regarding the Customer s identity address creditworthiness past or current use of common carrier communications services or its planned use of the Company s service s or The Customer has been given ten 10 days written notice by the Company of any past due amount which remains unpaid in whole or in part for any of the Company s other common carrier communications services to which the Customer either subscribes or had subscribed or used or The Customer uses or attempts to use service with the intent to avoid the payment either in whole or in part of the tariffed charges for the service by Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 28 COMPETIT
148. tems Inc Section 4 Original Page No 7 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SERVICE CHARGES C MISCELLANEOUS NON RECURRING CHARGES cont d 1 Description cont d d Preferred Telephone Number Service cont d Service may be established at the time normal service is requested and the line connection charge applies in addition to charges for Preferred Telephone Number Service Charges for a change in a telephone number or Foreign Exchange service also apply if a customer elects such service Up to three numbers in order of preference may be requested at one time A nonrecurring charge will apply for each search up to three numbers requested by the customer whether Preferred Telephone Number Service is accepted or not Provisioning of a preferred telephone number is based upon current availability of that telephone number The Telephone Company reserves the right to exclude certain numbers or blocks of numbers from assignment and will determine the availability criteria No customer waiting list will be maintained Preferred telephone numbers shall be listed as a number only in Telephone Company directories The Telephone Company will not be responsible for the manner in which Preferred Telephone Number Service is used by the customer e Transfer of Billing Name This charge applies to work associated with a change of Telephone Company records for a transfer of billing name which occurs when one party contrac
149. the discretion of the Company When a call is in progress any incoming calls will receive a busy signal unless the Distinctive Ringing Service customer also subscribes to Call Waiting Distinctive Ringing Service subscribers will be entitled to one White Pages directory listing option per Dependent number as part of the basic offering The subscriber may choose one of the following listing options per Dependent number at no additional charge Listed Number Unlisted Number Non Published Telephone Number NOTE Directory Assistance and Non Published Telephone Number regulations and charges for the Master number are covered in other Sections of this Tariff Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 5 Original Page No 32 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 4 Provision of Service cont d d Distinctive Ringing Service cont d 5 Collect and bill to a third number calls may be charged to Dependent 8 numbers Calls charged to Dependent numbers will be billed to the Master telephone number Additional charges for collect and bill to a third number as covered in other Sections of this Tariff apply Where a customer subscribes to both Distinctive Ringing Service and optional calling services the applicable services are auto
150. ti tapete abia 2 4 Rates for Additional Listings eriein ierann Eea E EE EAEE EERE 2 5 Unlisted N tmbers 2 ciii be ete tnt E EEA E EEE ANE 2 6 Non Published Numbers ccccceecceceeeeeceeeseeneeeneceeeeeeeneeateneeeneeseeseeaeeeeeeeateedenseees 3 B Directory Assistance Service c ccccccccccceceeseceeeeesseceseensnentecseneeceneedeeeseenenentesseneeeeeteceeseesieces 3 1 A 3 2 Regulations e eiiie 4 3 puc 5 4 411 Directory ASSISTANCE 1 of rH e D eet itt LP ELO En ERE 5 Gz Operator Services o eod fu gea et o debe n a E dti fe seed berba 6 1 Line Status Verification curone taii rnat n iaia ieai e RE essentia sitet esset 6 2 Callll Interruption RU C ne 6 3 Operator Galls 4 23 1er Dire ode ea ages aci 7 D Construction and Attachment Charges oooinnccccnnnococinononoccnnnononcnnnnno na enne enne 7 Issued December 3 2009 Effective December 4 2009 Supplement No 3 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 1 First Revised Page No 9 Cancels Original Page No 9 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF TABLE OF CONTENTS CONT D Page SECTION 5 MISCELLANEOUS SERVICE AND EQUIPMENT cont d E Emergency Services Enhanced 911 cccccccessccccesesceeeeeecceeeeeseccesesnseceeeeneceeeeenteeeeeennaes 7 F Telecommunications Relay Service TRS sss
151. tination Call Pickup Call Pickup allows a mutliline customer to answer calls that are incoming to another line by dialing the call pickup access code and answering the call at a more convenient location Make Set Busy Residential subscribers can make their telephone line appear busy to all incoming calls The service is activated by dialing an access code either when the line is idle or during the call When an incoming call is diverted the subscriber hears a busy short ring as a reminder that Make Set Busy is active A deactivation code is dialed to return the line to idle status Outgoing calls can still be placed while Make Set busy is activated Group Intercom This service allows individuals within a designated intercom group to contact each other by using an access code and abbreviated dialing Call Hold Residential Call Hold allows the subscriber to place a call on hold and then continue the conversation either from the same set or from a more convenient location Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 21 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT K OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d k Caller ID Service Caller ID is an optional central office software based service offering which allows a Telephone Company subscriber the abilit
152. tion to the Customer and ata reasonable time the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth in section 2 C 4 d 2 for the installation operation and maintenance of Customer provided facilities and equipment to Company owned facilities and equipment No credit will be allowed for any interruptions occurring during such inspections If the protective requirements for Customer provided equipment are not being complied with the Company may take such action as it deems necessary to protect its facilities equipment and personnel The Company will notify the Customer promptly if there is any need for further corrective action Within ten days of receiving this notice the customer must take this corrective action and notify the Company of the action taken If the Customer fails to do this the Company may take whatever additional action is deemed necessary including the suspension of service to protect its facilities equipment and personnel from harm The Company will upon request 24 hours in advance provide the Customer with a statement of technical parameters that the Customer s equipment must meet Issued December 3 2009 Effective December 4 2009 Windstream D amp E Systems Inc Telephone PA P U C No 5 Section 2 Original Page No 22 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS
153. tive Ringing Service is only offered on a monthly subscription basis Simultaneous Ringing Service 1 C Simultaneous Ringing Service permits an individual line subscriber to designate up to five 5 telephone numbers including the main number referred to as the Master number to ring at the same time whenever a call is placed to the Master number Simultaneous Ringing Service is identified with incoming calls and does not provide a separate dial tone line to place outgoing calls Simultaneous Ringing Service is only available on a monthly subscription basis Call Redirect Service Call Redirect Service enables subscribers to forward calls placed to designated telephone numbers to remote locations using dedicated facilities Call Redirect Service is subject to a minimum three year contract and carriers a prerequisite subscription to DS 1 DS 3 DS 0 T 1 or other high capacity facilities Nonrecurring and monthly rates apply to each forwarded number A monthly fee is also charged per talk path Call Redirect Service does not utilize the public switched network when forwarding calls Note 1 Simultaneous Ringing Service is grandfathered and is only available to existing customers at existing locations Issued December 10 2009 Effective December 14 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 29 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND
154. town Royersford Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 30 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Reading 1 Adamstown Morgantown Bernville Oley Birdsboro Reading Fleetwood Robesonia Green Hills Topton Hamburg Womelsdorf Kutztown Yellow House Leesport Red Lion 2 Brogue Red Lion Loganville York Wrightsville Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 31 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Schwenksville 2 Center Point Phila Subn Zone 30 Collegeville Pottstown Green Lane Royersford Harleysville Sassamansville Lansdale Schwenksville Perkasie Souderton Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 32 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE C LOCAL CALLING AREAS cont d Exchanges Rate Band Local Calling Areas Shamokin 2 Elysburg Shamokin Kulpmont Sunbury Mount Carmel Trevorton Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp
155. ts for the service which had previously been contracted for by another party 2 Charges RESIDENCE BUSINESS a Restoral of Service Charge 20 00 b Telephone Number Change Charge 25 00 C Record Service Charge 15 00 d Preferred Telephone Number Service 30 00 Charge e Transfer of Billing Name Charge 27 75 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 4 Original Page No 8 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF SERVICE CHARGES D MISCELLANEOUS RECURRING CHARGES 1 Operational Support Systems OSS Charge Monthly Recurrin The Operational Support Systems OSS charge is assessed on each off net line This charge helps to recover a portion of the costs payable by the Company to other carriers or entities associated with the provision of off net services Per residence off net line 0 82 Per business off net line 0 82 Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 1 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT A DIRECTORY LISTINGS 1 Alphabetical Directory a The following regulations and rates apply to listings in lightface type in the alphabetical directories and the information records of the Company b Listings are limited to information essential to the identification of the listed pa
156. upon customer request Subsequent requests for 900 Information Services Blocking will be provided at the rates referenced below d Blocking service may not be available with certain multi line business arrangements e There is no charge to remove 900 Information Service blocking 3 Rates 900 Information Service Blocking Service Charges Residence Initial Request No Charge Subsequent Request id Business Initial Request No Charge Subsequent Request The Record Service Charge as identified in Section 4 of this Tariff applies per line per request Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 Original Page No 16 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF MISCELLANEOUS SERVICE AND EQUIPMENT J 911 TARIFF LANGUAGE 1 Glossary of Terms Host Telephone Company The service provider which is also the telecommunications public utility that provides 9 1 1 service to the county municipality and that houses the Automatic Location Identification ALI MSAG data used for providing 9 1 1 service Telephone Company A telecommunications public utility regulated by the Pennsylvania Public Utility Commission and which has or requests access to the county municipality 9 1 1 system or connection to the serving selective router including but not limited to local exchange carriers and competitive local exchange carriers This term is
157. using Call Trace is required to contact the Telephone Company for further action The customer originating the trace will not receive the traced telephone number The information will be held by the Telephone Company for release to the appropriate law enforcement personnel The usage charge applies each time the service is activated Effective December 4 2009 Supplement No 1 to Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 5 First Revised Page No 28 Cancels Original Page No 28 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF K MISCELLANEOUS SERVICE AND EQUIPMENT OPTIONAL CENTRAL OFFICE SERVICES cont d 1 Description cont d n Call Management Services cont d T Distinctive Ringing Service Distinctive Ringing Service enables an individual line subscriber to have up to two telephone numbers referred to as Dependent numbers assigned to one dial tone line in addition to the main number referred to as the Master number Each number when dialed will result in a distinctive ring that facilitates the ability of the customer to determine which number is being called Where facilities permit a distinctive Call Waiting tone for each telephone number will be provided for customers who subscribe to Distinctive Ringing Service and Call Waiting Distinctive Ringing Service is associated with incoming calls only and does not provide a separate dial tone line to place outgoing calls Distinc
158. vice and the Company may discharge such liability by an abatement or refund of an amount not exceeding the directory or listing charge for the service during the period covered by the directory in which the error or omission occurs The Company will not be a party to controversies arising between customer or others as a result of listings published in its directories Telephone Numbers The area code or codes central office designation or designations or line number or numbers or all of them to be associated with a Customer s telephone service shall be determined by the Company and the Company reserves the right to change such codes designations or numbers or all of them associated with a Customer s telephone service as the conduct of the business may require The Customer has no proprietary right in any area code central office designation or line number kkkk kkkk Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 2 Original Page No 34 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF RULES AND REGULATIONS C GENERAL REGULATIONS cont d 11 Establishment and Furnishing of Service cont d d Overtime Work When at the subscriber s request work is performed at other than regular business hours of the Company an extra charge for such work will be applied to compensate for the current overtime wage rates e Standby Workmen In situations
159. witching is a switching technique in which an entire circuit or in a digital Switch equipped for ISDN a specific selection of time slots is dedicated to a given call Circuit Switched Service provides the ability to originate and receive circuit switched voice and or data calls over a 56 64 kbps B Channel The customer may choose among the following Circuit Switched features based upon application needs 1 Additional Call Offering This feature allows the user to be notified of an additional call when the telephone set is busy Multiple incoming calls to a directory number or secondary telephone number if purchased can be terminated to the telephone S Flexible Calling CPE must support includes the following three features Three way Calling Drop Last Call and Transfer 99 Custom Calling Services Applicable Custom Calling Services are available at rates and charges specified in the Custom Calling Services section of the Company s tariff The following Custom Calling features will be available to the ISDN BRI customer Call Forwarding This feature allows calls to be redirected from one station to another station Caller ID This feature displays the calling number and name if available Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E Systems Inc Section 3 Original Page No 51 COMPETITIVE LOCAL EXCHANGE CARRIER TARIFF LOCAL EXCHANGE SERVICE L ISDN BRI cont d 4 E
160. written consent of the county municipality modify or create any derivative of the county s municipality s MSAG except as follows one 1 mirror image copy of the MSAG may be made in electronic form for archival purposes the copy may be made in read write format by the host telephone company but shall be made solely in read only format by all other telephone companies and the telephone company may make a mirror image copy solely in read only format and only for database reconciliation address verification for new connections of service and other functions that are necessary to ensure that the name and address information provided by the service provider to the county municipality is accurate and conforms to the county s municipality s MSAG format K OPTIONAL CENTRAL OFFICE SERVICES 1 Description Optional calling services include the following central office based call management services The services are available to individual line customers where Telephone Company facilities and customer configuration permit a Call Waiting Call Waiting permits the customer engaged in a call to receive a tone signal indicating a second call is waiting and by operation of the switchhook to place the first call on hold and answer the waiting call The customer may alternate between the two calls by operation of the switchhook Issued December 3 2009 Effective December 4 2009 Telephone PA P U C No 5 Windstream D amp E System
161. ws for the integration of voice and non voice data transmission on a single telephone access line over the Telephone Company Exchange Network ISDN PRI is an alternative for Local Exchange Services such as Direct Inward Dialing DID and Business Local Exchange Service It may also be used to carry switched data applications Explanation of Terms B channel a 64 kilobits kbps transmission facility in both directions that is circuit switched and can support voice data and or video communications Circuit Switching establishes a connection between two terminals where network resources are dedicated throughout the duration of the call D channel a 64 kilobits Kbps transmission facility that provides signaling for each of the 23 B channels The D channel carries all of the characteristics of the call Integrated Service Digital Network ISDN consists of a digital service line that provides digital termination capabilities to the customer s premise and allows for the simultaneous transmission of voice data and video traffic Network Interface a metallic four wire telephone loop interface between the ISDN capable switch and the network termination NT equipment The NT equipment is customer premises equipment CPE physically compatible with standard user network facilities It is the customer s responsibility to make his her CPE compatible with the network interface PRI Local Loop Facility provides the high capacity access pat
162. y cont d d Liability of the Company cont d 12 THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE EXCEPT THOSE EXPRESSLY SET FORTH HEREIN Notification of Service Affecting Activities The Company will provide the Customer reasonable notification of service affecting activities that may occur in normal operation of its business Such activities may include but are not limited to equipment or facilities additions removals or rearrangements and routine preventative maintenance Generally such activities are not specific to an individual Customer but affect many Customers services No specific advance notification period is applicable to all service activities The Company will work cooperatively with the Customer to determine the reasonable notifications requirements With some emergency or unplanned service affecting conditions such as outage resulting from cable damage notification to the Customer may not be possible Provision of Equipment and Facilities 1 Where construction is required the Company shall use reasonable efforts to make available services to a Customer on or before a particular date subject to the provisions of and compliance by the Customer with the regulations contained in this tariff The Company does not guarantee availability by any such date and
163. y facilities to provide ISDN on the standard network platform In the event that a customer is served from a central office that is not equipped with these services the Telephone Company may at its discretion provide ISDN from an alternate serving central office at no additional charge to the customer The customer must accept the serving location assigned by the Company and must agree to revert to service from the normal serving central office at such time as ISDN service is available in that office This arrangement may require that the customer accept a directory number change to a number associated with the alternate central office Calls that are originated by a customer using this method will be billed as if the calls were placed from the serving central office Calls that are terminated to a customer using this method will be billed as if the calls were placed to the customer s normal serving central office When ISDN subsequently becomes available from the customer s normal serving central office the customer will be reconnected to the normal serving central office This may also require a directory number change If and when such changes occur the non recurring charge associated with the change will not be applicable If the customer does not wish to take service from the normal central office after such service becomes available but continues to utilize service from the alternate serving central office charges for foreign exchange se
164. y to view the calling party s telephone number on a subscriber provided display unit In cases where callers have either blocked their outgoing telephone number or placed the call through an operator the calling party s telephone number will not be displayed In addition Caller ID will only work when calls originate from and terminate within central offices connected by SS7 technology The telephone numbers that will be displayed on a Caller ID subscriber s display unit include listed non listed and non published telephone numbers Caller ID subscribers also have the ability to automatically reject incoming telephone calls which have been blocked Through Anonymous Call Rejection part of Caller ID service all incoming telephone calls which have the calling party s telephone number blocked will hear a recorded announcement indicating the Caller ID subscriber will not accept calls made from blocked telephone numbers Blocked local or long distance calls routed to the Anonymous Call rejection announcement will not be rated as completed calls 1 Caller ID Deluxe Service a Caller ID Deluxe is an optional service which in addition to providing the same capabilities as Caller ID allows a customer to see the main listed name associated with the telephone number of incoming calls All telephone numbers including non published and non listed telephone numbers will be displayed unless blocked on the originating end When a calling party is us

Windstream D&E Systems CLEC Tariff #5

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Windstream D&amp;E Systems CLEC Tariff #5

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Windstream D&E Systems CLEC Tariff #5