Help - NTT Communications Business Portal
Contents
1. Initial password setting screen click on the same square for eight times Confirm your initial password setting on the confirmation screen Figure1 7 and then click Confirm button to finish password setting Password setting completion screen will be displayed Figure1 8 gt You need to remember your password pattern so that you can access Portal Password registration confirmation Powered by Mobilo Connect Confirm your password positions 4 E3 8 alale 1 you want oer Figure1 7 Initial password setting confirmation screen Password registration has successfully been completed Back to login Figure1 8 Password setting completion screen 2 Login to Portal STEP 2 1 Access to Portal Type the URL https b portal ntt com to access Portal User ID e mail address entry screen will be displayed Figure2 1 SEAMLESS CLOUD FOR THE WORLD Email Address Forgot password Figure2 1 User ID e mail address entry screen STEP 2 Enter ID e mail address On the User ID e mail address entry screen fill out your ID e mail address registered in advance Figure2 2 and click Send button Matrix authentication screen will be displayed Figure2 3 User ID nal Address 20 exemple com Forgot password Figure2 2 User ID e mail address entry screen STEP Enter password On the matrix authent2. Please enter following information Email abo example com Name taro Contact Number 0300000000 0 9 only Figure1 3 Identification screen STEP 1 4 Set initial password Portal uses matrix authentication 2 which is one of the one time password methods 2 Matrix authentication is an authentication method where you first choose the square location and order and for authentication customers choose the numbers located on the square which the customers decided in advance Figuret 4 he number on each matrix cell changes each time Email address abei example com Please enter the numbers on your password pattern 7 4 1 9 Figure1 4 Matrix authentication The following is the procedure of initial password setting Password setting Click on password pattern in order from A B and C areas Figure1 5 You need to set eight or more places on the matrix below Figure1 5 After finishing password pattern setting please click Register button Initial password setting confirmation screen will be displayed Figure1 7 XWhen you set password pattern you can click on the same square for several times In that case the largest number will be displayed on the square For example with first to eighth clicks on the same square 8 will be displayed on the square Figure1 6 ok on pastor pattem eight or more piacesjon the matrix below Figure1 6
3. User manual for authentication screen Version 1 1 C NTT Communications 2011 2015 All Rights Reserved 1 Initial password setting of NTT Communications Business Portal P2 STEP 1 1 Receive a starting guide e mail from Portal STEP 1 2 Click the URL written in the starting guide e mail STEP 1 3 Enter information for identification STEP 1 4 Set initial password 2 Login to Portal P8 SF STEP 2 1 Access to Portal STEP 2 2 Enter ID e mail address STEP 2 3 Enter password STEP 2 4 Agree to Terms of Use 3 Change or reset password of Portal P12 a ee STEP 3 1 Access to Portal STEP 3 2 Click the link Forgot password J STEP 3 3 Enter information for identification STEP 3 4 Receive a password resetting e mail from Portal STEP 3 5 Reset password 4 If you have problems P17 pI de Bel tle Al ih o UUO 1 If password registration URL A in Figure4 1 is expired 2 If password resetting URL A in Figure4 2 is expired 1 Initial password setting of NTT Communications Business Portal Video tutorials http youtu be SjCR1Gp4PiA STEP 1 1 Receive a starting guide e mail from Portal A starting guide e mail will be sent from Portal to your e mail address 1 registered in advance 1 It is the e mail address registered on Portal in advance The details of starting guide e mail are as follows Figure1 1 Please click the password registration URL A in Figure1 1 to set your initial password Setting up
4. access to the new NTT Communications Business Portal Thank you for joining NTT Communications Business Portal Your User ID is now registered To finalize access to the portal please use the link below to set up your initial password Please use the format below for Email Name and Contact Number information Email your full email address e g myname ntt com Name Contact Number Area Code XXXXXXX For seourity purposes the set up link Figure1 1 Details of starting guide e mail N STEP Click the URL written in the starting guide e mai Click password registration URL A in Figure1 1 you will be asked to provide information for identification Figure1 2 gt lt For security reason you will be asked to provide information for identification before setting initial password Identity Verification For the first time users Please enter following information Email Name Contact Number 0 9 only Figure1 2 Identification screen STEP Enter information for lentification Enter following information on the identification screen 1 e mail address 2 name 3 contact telephone number Items described above are the information registered on Portal After you complete the forms click Continue button to confirm identification Figure1 3 When you are identified password setting screen will be displayed Figure1 4 For the first time users
5. een will be displayed Figure3 5 The steps of the password resetting are the same as initial password setting Page6 Page7 Password registration Powered by Mobile Connect as B Click on password pattem eight or more places on the matrix below Figure3 5 Password reset screen 16 4 Eliminating problems 1 Password registration URL A in Figure4 1 is expired If the password registration URL A in Figure4 1 in the starting guide e mail is expired please try the same thing as Click the link Forgot password on page 13 to page 16 of this manual Setting up access to the new NTT Communications Business Portal Thank you for joining NTT Communications Business Portal Your User ID is now registered To finalize access to the portal please use the link below to set up your initial password Please use the format below for Email Name and Contact Number information Email your full email address e g myname ntt com Name Contact Number Area Code XXXXXXX For security purposes the set up link Figure4 1 Details of starting guide e mail 17 If the password resetting URL A in Figure4 2 in the password resetting e mail is expired please try the same thing as Click the link Forgot password on page 13 to page 16 of this manual CA Hane Request for re registration of your password for NTT Communications Busines
6. h the porals io aczecses tthe real ste emed ono e val acae te ead eepone nor Sr maton ofeach person una Uses te Portal Sores by log nso te pars ce of hes business offices Slagle Pott Serie tla ad toe tid insan Seward ior ese ea ss ahora Se BEATE ea Figure2 5 Top page of Portal 11 3 Change or reset password of Portal Video tutorials http youtu be 1gdzlbkJI1 STEP 3 1 Access to Portal Type the URL https b portal ntt com to access Portal User ID e mail address entry screen will be displayed Figure3 1 Log in Tame SEAMLESS User ID Email Address CLOUD FOR THE EE WORLD Figure3 1 User ID e mail address entry screen 12 STEP Click on the link Forgot password Click on the link Forgot password on the identification screen Figure3 1 you will be asked to provide information for identification Figure3 2 XFor security reason you will be asked to provide information for identification before you reset password Identity Verification For the first time users Please enter following information Email Name Contact Number 0 8 only Figure3 2 Identification screen 13 STEP Enter following information to the identification screen Figure3 3 1 e mail address 2 name 3 contact telephone number Items described above are the information registered on Portal After you complete the form click Continue butto
7. ication screen please enter the numbers located on the matrix table which you have registered in the password setting and click Send button Email address abciexample com Enter your password ees Figure2 3 Matrix authentication screen 10 STEP 2 4 Agree to Terms of Use Logging into the Portal for the first time Terms of use will be displayed Figure2 4 Please read it carefully click on the checkbox and press Agree button And then Top page of Portal will be displayed Figure2 5 It means login succeeded Termsof Use Please read the folowing terms ofuse ofthis portal carefull To agreeto them cick an the checkbox bellow and press I Agree button and then proceed you do not agree to them press Disagree button to logout Terms of ercanal information Protecson arraine Costomer Portal ile 1 Defintion ERN OREO a formation Protection regarding Customer Portal Taru sits the at Meee e a me a ers eg iporscol ne our onus Arle 2 Types of Persona formation ta be Acquired and the Means of Acquistion Through ecu L ee esha ete RE Ce eet attri vidin oyr oroa de ae meteors oe eean Creaire cs codec Our Group Inorde ta cradle De Por Uae fe maize Pe Ponal Serves nal o Coals the Sens ahere We prose etal agree tothe above Terms of Use Figure2 4 Terms of use Top page of Portal customers tiat hes executed a Porta Service contract wh us Pry to Portal Contract or throug
8. n to confirm identification When you are identified a password resetting e mail will be sent from Portal to your e mail address Figure3 4 For the first time users Please enter following information Email aboitexample com Name Contact Number 0300000000 taro 0 9 only Figure3 3 Identification screen STEP Receive a password resetting e mail from Portal A password resetting e mail will be sent from Portal to your e mail address 3 registered in advance 3 It is the e mail address registered on Portal in advance The details of password resetting e mail are as follows Figure3 4 Please click the password resetting URL A in Figure3 4 to reset your password Request for re registration of your password for NTT Communications Business Portal Thank you for using NTT Communications Business Portal As requested here is a link to allow you to reset a new password OUIRIOTRLSE For security purposes the set up link will expire within 72 hours If the URL has expired please click Forgot password on the Login screen below for help https b portal ntt com More information is also available from the Help link on the same screen Watch tutorial video for Reset Password http youtu be 1 gdzibkJI1I Portal Help Desk b portal ntt com Figure3 4 Details of password resetting e mail STEP Reset password When you click on password reset URL A in Figure3 4 password resetting scr
9. s Portal Thank you for using NTT Communications Business Portal As requested here is a link to allow you to reset a new password For security purposes the set up link will expire within 72 hours If the URL has expired please click Forgot password on the Login screen below for help https b portal ntt com More information is also available from the Help link on the same screen Watch tutorial video for Reset Password http youtu be 1gdzlbkJI11 Portal Help Desk b portal ntt com Figure4 2 Details of password resetting e mail
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