to Rialto SSAS4800 User Manual
Contents
1. Once you have connected to the web interface on the Bridge you will see the entry page shown below SCSI to SAS Page 12 To access the web interface a user name and password must be used the defaults of which are Username admin Password admin Note We suggest that you change your password at the next possible opportunity The GUI will now display the Console Home menu screen as shown below SCSI SAS Bridge Management Console Bridge Control Choose an option Network N A i Connections Passwords amp Service Control Security L SCSI Target Local Device Management Console Home Support n SCSI Systems Bridge Maintenance S System View Log file Load Save Firmware Information Configuration Updates Note For security reasons only one person can access this GUI at any one time Therefore to avoid the situation where one person forgets to logout effectively locking up the GUI the Bridge incorporates a five minute idle timer which will automatically logout any user after this period Rialto SSAS4800 Page 13 Within the Support section there is a link that will open up your mail service with Bridgeworks Email address loaded and an Online Help button The Online help is contextually aware of which GUI page you are currently viewing and will provide you with help relevant to the display and configuration data SCSI to SAS Page 14 3 2 Configuring the Network Parameters Click2. the other network address and or the other network port Ensure you are using the correct network address and netmask Scan the network using the LAN Scan utility to find all the Bridges connected to the network in case the network address is different from that expected See Section Lost IP Address lf none of the above resolves your problem then after consulting with your Network Administrator please contact support Rialto SSAS4800 Page 31 6 3 Device related problems Once the Bridge has booted and the target devices have finished initialising these devices should be available on the host machine After checking that you have correctly configured the initiator run through the follow checklist to help you identify the problem Ensure that the devices are powered on and are ready some libraries can take 5 minutes or more before they are ready and appear on the Bridge The power up status of libraries are usually displayed on the front panel Ensure that the cables between the Bridge and the devices are connected Connect to the Bridge via the GUI and check that devices are present in the Device management window and are enabled you will need to drill down each device entry to see this option If you can ping the Bridge but the GUI fails to appear check the setting within the Web Browser you are using If you are directly connected to the Bridge then any proxy setting will require adjustment and may require you t
3. 3 2 5 Setting the Subnet Mask If the Bridge is configured to use DHCP the net mask will be issued from the DHCP server If you are using static IP address enter the IP mask in this box 3 2 6 Setting the Gateway Address Enter in this box the address of your gateway controller for your network SCSI to SAS Page 16 3 2 7 Setting an IPv6 IP Address If IPv6 is enabled on the network connections page here you can choose to use DHCP to automatically assign an IPv6 address or you can set a static IPv6 address If you choose to assign a static IPv6 address you will also need to assign an IPv6 subnet mask 3 2 8 Committing the changes Note Before you commit these parameters to memory it is worth checking that all the parameters and spellings are correct and that these have been written down in a safe place for future reference Click the save button to save these parameters and then click the reboot button in the left hand pane 3 2 9 Reconnect to the Bridge If you made changes to your computer return them to their previous setting and reconnect to the Bridge using the IP address or hostname depending on which addressing mode you selected 3 3 Passwords and Security This configuration page will allow the administrator to change the access password for the GUI From within the main menu select the Password and Security icon under the Network section The GUI will now display the following window Rialto SSAS4800 Page 17 N
4. industry standard twisted pair RJ45 copper interface on the front of the unit To connect the Bridge to the Ethernet network insert a Cat 5E cable directly into the connector on the unit as shown below When the plug is in the correct position a click should be heard SCSI to SAS Page 8 2 2 SCSI Bus Connection The SCSI bus on the Bridge is capable of running at speeds of up to 160 Mbytes s However devices that operate at slower speeds can still be connected to this SCSI bus In a manner similar to the Ethernet connection the Bridge will automatically negotiate with these devices to obtain their optimal operating speed upon power up When adding your SCSI Servers to the SCSI bus it is important to remember that every device on the SCSI bus must have a unique SCSI ID and it is normal for SCSI ID 7 to be reserved for the Server The Bridge can support both Single Ended and LVD Servers However it should be noted that the two bus types have different data transfer speeds and cable length limitations e Single Ended termination and or devices 2 metres length 40 MB s maximum e LVD termination and or devices 6 metres length variable speeds up to a maximum of 160 MB s If you are in any doubt please contact your reseller for further assistance Connect the SCSI cable to the front of the Bridge as shown below ensuring that the connector is the correct way up Connecting the SCSI Cable to the Bridge SCSI P
5. number of Bridgeworks devices on a network Downloading LAN Scan The utility can be downloaded from http www 4bridgeworks com support software shtml How to use LAN Scan The utility is available under both Windows and Linux and is a CLI based tool The downloaded file is in zip format and contains the files lanscan lanscan exe and lanscan bat For the GNU Linux operating system the lanscan executable is needed For the Windows operating system the lanscan exe and lanscan bat files are required Linux Execute lanscan within a console and the output is displayed on screen Windows Double click on lanscan bat This will create a file named lanscan txt Open lanscan txt within a text editor to view the discovered Bridgeworks devices Typical output c EA WINDOWS system3z cmd exe P FC Bridge Port gt IP Address 16 18 11 18 HA 64 1b 88 886 8c 255 255 255 0 16 16 1868 255 4 6 6 8 1568 i i i 3i HA A4 i b 80 Ad 255 255 255 0 i i i 255 bridgeworks F 1200 FC SCSI Bridge IP Address 16 68 8 241 Mac AA cH 9f 2a bf 5e Hetmask 255 255 455 0 Broadcast 16 6 68 255 Gateway Sdocuments gt SCSI to SAS Page 34 Appendix A Setting up your Computer for Initial Setup A1 Windows 95 98 or NT If your computer is running Windows 95 98 or NT follow the instructions below For users with Windows 2000 2003 or XP instructions are detailed in Appendix A2 and for Windows
6. on the Connections icon to enter the network configuration page Network Connections Global Network Configuration bs ctaetebert b Dridgeworks120 DAENS ac 10 10 10 1 Enable IPv6 W Network Interfaces Network 1 Connected 1000Mb s 00 04 1b 00 1f cO 3 2 1 Setting the Hostname In this box enter the name you wish to use to address this Bridge in the future We suggest that you use a name that is relevant to its location and or its purpose Note If you select the DHCP mode ensure your DHCP server is set to automatically update the DNS server 3 2 2 Enabling IPv6 Checking this box will enable the Bridge to use IPv6 IP addresses As with lov4 you can either choose to use DHCP or assign a static IPv6 address To change the settings of the connection click on the connection You will be presented with the screen as shown below where you can make changes to the connection Rialto SSAS4800 Page 15 Network Port Network 1 Port Settings MTU Size 1500 v Use DHCP to assign an IP address automatically Use the following IP address IP Address 10 10 10 120 Use automatic IPv6 address assignment Use the following IPv6 address ee Up Link Speed 1000Mb s 161579 TX Bytes 596400 0 TX Errors 0 IPv4 Address 10 10 10 120 IPv6 Address Cancel Save Cancel 3 2 3 Setting the MTU Enabling larger frames on a jumbo frame capable network can improve the performance of your back
7. 4 AT BRIDGEWORKS simply making data flow Rialto SSAS4800 SCSI to SAS Bridge 3015 4800 User Manual V3 3 Bridgeworks 135 Somerford Road Christchurch Dorset BH23 3PY Tel 44 0 1202 588 588 Fax 44 0 1202 588 589 Email support 4bridgeworks com Manual Revision History Revision Date Firmware 3 0 July 2011 V3 02 3 1 April 2012 V3 02 AP 3 2 May 2012 V3_03 AP 3 3 October 2013 V3_04 AP Warning The Bridgeworks Rialto SCSI to SAS Bridge contains no user serviceable components Only an SCSI to SAS Page 2 Authorised Service Centre should carry out any servicing or repairs Unauthorised repairs or modifications will immediately void any warranty Before You Start There are a number of additional pieces of equipment you will require for the successful installation of your Bridge Ethernet Cable You will require a good quality cable of suitable length to go between your network access point and the Bridge This should be marked as certified to Cat 5e and have a RJ45 style connector at the Bridge end SCSI Cable The greatest source of SCSI related faults are due to poor quality SCSI cabling This is especially true when running at the higher speeds possible with this Bridge We therefore recommend that you purchase a good quality SCSI 3 compatible cable with High Density 68 way D type connector for your installation SAS Cable The Bridge uses a Mini SAS style connector al
8. Server 2008 7 or Vista instructions are detailed in Appendix A3 From the Start menu choose Settings then Control Panel Then click the Network icon Network 2 x Configuration Identification Access Control The following network components are installed In the Network window s Confi gu ration tab Client for Microsoft Networks Sif 3Com Fast EtherLink XL 10 100Mb TX Ethernet NIC 3C9 E Dial Up Adapter Select the TCP IP entry Y TCP IP gt 3Com Fast EtherLink XL 10 100Mb TX Etherne TCP IP gt Dial Up Adapt v ee P Then the Properties Button i Remove Properties Primary Network Logon Client for Microsoft Networks File and Print Sharing Description TCP IP is the protocol you use to connect to the Internet and wide area networks 21x Click on the IP Address tab Bindings Advanced NetBIOS l DNS Configuration Gateway WINS Configuration IP Address Make a Note of your current set up then n IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type it in Click on the Specify an IP address button the space below Obtain an IP address automatically Specify an IP address IP Address Enter 10 10 10 11 into the IP Address field Subnet Mask Enter 255 255 255 0 into the Subnet Mask field Finally click the OK button and reboo
9. V Show icon in taskbar when connected OK Cancel Internet Protocol TCP IP Properties 2 x General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IF address automatically Use the following IP address IP address T W A Subnet mask 255 20 20 Default gateway i F Obtain DNS server address automatically Preferred DNS server z i Alternate DNS server F j Advanced Use the following DNS server addresses OK Cancel Select the Internet Protocol TCP IP entry and then Properties Make a Note of your current set up then Click Use the following IP Address Enter 10 10 10 11 into the IP Address field Enter 255 255 255 0 into the Subnet Mask field Finally click the OK button Note Once you have completed the initial set up of the Bridge return your computer to the original settings and reconnect to the Bridge Rialto SSAS4800 Page 37 A3 Windows Vista Server 2008 or Vista or 7 If your computer is running Windows Vista or 7 follow the instructions below For users with Windows 95 98 or NT instructions are detailed in Appendix A1 and for Windows 2000 2003 or XP instructions are detailed in Appendix A2 From the Start menu select Control Panel Control Pane Horne Voew your basie Setwork rA mabon and s
10. acement at a later date without powering down the Bridge SCSI to SAS Page 24 4 0 Information 4 1 System Information This System information page will allow the administrator to view the Performance of the Bridge From within the main menu select the System Information icon from the Bridge Maintenance section The GUI will now display the following window Bridge Control Console Home Bridge amp Firmware Details Firmware Revision vielerj v3 02 Mar 30 2011 11 40 27 Boot loader Revision 1 2 0 1 1 sfc2200_v3_01_09_beta Jun 10 2010 Logout Serial Number 007179 iSCSI IQN iqn 2002 12 com 4bridgeworks 001cO0b Reboot System Support System Performance Online Help contact Support Contact Support Data throughput CPU Utilisation Memory Usage Within the top window the following information is displayed e Current Firmware amp Boot Loader Revision Level SAS Firmware Revision Level e Serial Number of the PCB within the Bridge Within the lower window are 3 bar graphs which provide an approximation of the follow performance parameters e Data Throughput This indicates the current performance in MB s e CPU This indicates the percentage of the time the CPU is occupied undertaking the management and scheduling the transfer of data between the two interfaces e Memory usage This indicates the percentage of memory used by all processes Rialto SSAS4800 Page 25 4 2 System Log This System information page wi
11. acts as a two way interface taking the commands and data that it receives on the SCSI bus and converting them into data transfers and electrical signals that storage devices such as disks tape drives and optical disks understand on the SAS bus The Bridgeworks SSAS4800 Bridge Rialto SSAS4800 Page 5 1 2 Manual Layout Throughout the manual symbols will be used to quickly identify different pieces of information This icon represents a note of interest about a step or section of information ce This icon represents an important piece of information This icon represents a warning care must be taken and the warning should be read thoroughly 1 3 Definitions In order to understand the process of identifying and configuring devices on the SCSI bus for the Server to communicate with it is necessary to understand some of the terms used by the menus SCSI Target Device A SCSI device is a device that is connected to the SCSI bus that can be accessed by the server Each device on the SCSI bus has a Unique ID number in the range 0 15 74 Note By convention ID 7 on the SCSI Bus is reserved by the Server s Host Bus Adaptor Logical Unit Numbers LUN Each SCSI device on the SCSI bus can support sub devices These are called LUNs Within the iSCSI Connect Bridge each SCSI ID on the SCSI bus can support 7 LUNs SCSI to SAS Page 6 1 4 Safety Notices A This device should only be installed by suitably trained per
12. age 29 6 0 Troubleshooting 6 1 Lost Password If you have lost the admin password it is possible to reset it with help from Bridgeworks Challenge 249Q35CYD5A Key First ensure that there is nothing entered into the user field and then type PASSWORDRESET into the password field The unit will respond with a challenge key Copy this key into an email along with your name company and contact details you must include your company s personnel email address for security purposes Send this email to support 4bridgeworks com and a key will be returned for you to enter into the key field Press the reset button once you have entered the key this will reset the admin user password back to admin SCSI to SAS Page 30 6 2 Network problems Under normal operation you should be able to ping the network address of the Bridge and receive a response If this fails run through the following checklist to help you identify the problem Ensure that the Bridge is properly plugged into the library and that the library is powered on Make sure that the power LED on the Bridge is illuminated Ensure that the Ethernet cable is plugged in at both ends Note the status of the LEDs positioned within the Ethernet connector make sure that the Link present LED is illuminated If it is not check with your Network Administrator If you are using a Bridge with two Ethernet ports and only one network cable try using
13. ail Alerts J Contact Support a Recipient Email Address Sender Email Address Trigger Event Log Level Warning Events v SMTP Server SMTP Username SMTP Password To enable NTP on the Bridge click the tick box and enter the IP address for the NTP Server and then click the save button 3 4 2 Email Alerts The Bridge can notify a systems administrator when certain level log events are observed in the Bridges logs To enable email alerts on the Bridge click the tick box next to Enable Alerts this will allow you to alter the contents of the currently greyed out fields The following fields need to be completed Recipient Email Address This is the email address to which the emails will be sent Senders Email Address This is the email address that emails will be sent from This can be any address and does not have to be genuine which is useful for email filtering For example entering in logs 4bridgeworks com would allow emails from this address to be filtered to a specified folder in the users email client Trigger Event Log Level This allows the user to specify what severity of event will trigger the log to be emailed with Critical Events being the most severe and Warning Events being the least For each level picked the higher level logs will also be emailed for example selecting Error Events will also send all Critical Events Below are examples of events that will be sent for each log level e Critical T
14. configuring your Bridge we recommend that you save your configuration data to a local disk By doing so you could save valuable time if the unit requires replacement or if your configuration is lost during upgrades It is possible to create a Boiler Plate configuration and load this into each new Bridge as it is initialised This can ease the rollout of multiple Bridges within an enterprise To save the configuration data click on the Click here to Download link from within the Export Configuration window located in the centre of the page Depending on the browser you are using select the option to save file to disk The Bridge will now download an encoded file that contains all the configuration settings for the Bridge SCSI to SAS Page 28 5 3 Restoring a Saved Configuration To reload the configuration click on the Browse button and locate the required configuration to upload into the Bridge Once located click the upload button and the new configuration data will be uploaded Once completed use the various configuration pages to make any further adjustments required and then reboot the system 5 4 Restoring Factory Defaults By clicking on this button all the parameters will be set back to the factory defaults This includes IP address hostname and passwords We recommend that if you return the Bridge for maintenance that you reset to defaults to protect passwords and other sensitive information Rialto SSAS4800 P
15. ect any attached devices Use only the power supply cord set provided with the system for this unit should this not be correct for your geographical area please contact your supplier The mains plug to the rear of the unit is used as the power disconnect device please ensure that this is kept clear from any obstruction and is visible at all times Before installing or removing signal cables ensure that the power cables for the system unit and all attached devices are unplugged To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system Class 1 Laser Product Certain models will use a Small Form Factor Pluggable GBIC module for connection to an optical network These devices may use a Class 1 Laser device it is important that you do not stare into the Laser beam Rialto SSAS4800 Page 7 2 0 Installing the SSAS4800 Bridge There are 4 basic steps to installing the SCSI Bridge Connecting the Ethernet cable Connecting the SAS cables and peripherals Connecting the SCSI Cables to the Servers Connecting the Power Supply 2 1 Connecting the Ethernet Interface The Bridge can be used on the following network configurations e 10BaseT e 100BaseT e 1000BaseT Gigabit lt is not necessary to specify which network type you are connected to as when powered up the Bridge will automatically select the correct network speed The connection to the Ethernet network is via an
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17. ernet LAN up Connections This folder contains network connections for this computer and a wizard to help you create a new connection To create a new connection click Make New Connection To open a connection click its icon To access settings and components nf a canmnection vinhteclicl ike ican PAEA 2 3 objects Gigabit Ethernet Status i 2 x In the My Computer window select Network and Dial up Connections positioned in the bottom left hand corner From within the displayed Network and Dial up Connections select the interface connection that will be used to connect to the Bridge in this example we have selected the Gigabit Ethernet interface A general status page will be displayed From within this page General p Connection select Properties Status Connected Duration 00 25 10 Speed 1 0 Gbps Activity Sent cB Received L te Packets 58 720 86 280 Disable Close SCSI to SAS Page 36 zjx Gigabit Ethernet Properties General Sharing Connect using BY NETGEAR GA311 Gigabit Adapter Configure Components checked are used by this connection v amp Client for Microsoft Networks C E Network Load Balancing v A File and Printer Sharing for Microsoft Networks M SF Internet Protocol TCP IP Install Uninstall Properties Description Allows your computer to access resources on a Microsoft network I
18. et up connechons cme OLoyler leroyi A J eb ae be pe SevERced anng Vy Ae Loe ren Weert tha Loren Vea yOu tne ofa orts Charge Network Acie type roere A ret aot Comrectore Lore Ace yew rarm boy setiap x A ty d ea Me Tt oe AA aoe lt Local Area Connection Status IPv4 Connectivity IPv6 Connectivity Sent A Received a Bytes 8 714 467 387 Set wp e aran brodband dah up of foc of VPN copector ot eet up a route qe Las pee ir hoe COPAT of ACGA to a wrote awed Gece ov VON tati comer Painted Pate rina Ot Pum rey totals Acrea fim aed porter leceted oa other network computer of hunga hare etter Plant peteter Crprattd and Hogan Ataia protien lt n get D inditing lites Internet No Internet access Enabled Li cays 09 37 18 1 0 Gaps 8 676 681 643 i ropertes osabie _ Dagse Local Area Connection Properties d Networking se Connect using From the control panel select the Network and Internet link followed by the Network and Sharing Centre link Now you can see the Local Area connection dialogue box Double click Local Area Connections A general status page will be displayed From within this page select Properties Select the Internet Protocol Version 4 TCP IP entry EF Realtek RTL8168D 8111D Family PCI E Gigabit Ethemet This connection uses the following items o Client for Microsoft N
19. etworks Z QoS Packet Scheduler A File and Printer Sharing for Microsoft Networks 4 Intemet Protocol Version 6 TCP IPv6 internet Protocol Version 4 TCP IPv4 Link Layer Topology Discovery Mapper 1 0 Driver Link Layer Topology Discovery Responder Install Uninstall Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks OK Cancel and then Properties SCSI to SAS Page 38 Internet Protocol Version 4 TCP Pv4 Properties eu iis General Make a Note of your current set up then You can get amp settings assigned automatically if your network supports this capabdity Otherwise you need to ask your network administrator Sane Nee Click Use the following IP Address Odtan an IP address automaticaly a Enter 10 10 10 11 into the IP Address field Subnet mask 255 255 255 0 Default gateway 0 0 0 i Enter 255 255 255 0 into the Subnet Mask field Obtain ONS server address automaticaly Use the foloning DNS server addresses Finally click the OK button Note Once you have completed the initial set up of the Bridge return your computer to the original settings and reconnect to the Bridge Rialto SSAS4800 Page 39 Appendix B Visual Indicators Ethernet On Link Off No Link On 1000Mb s Flashing Data L Off 10 100mb s SCSI pe C
20. ge Before the Bridge can be used for the first time it is necessary to configure a number of IP parameters To make this as easy as possible we have provided the Bridge with an inbuilt GUI that can be accessed via any web browser 3 1 Using the Web Interface Now that the Bridge is fully connected the primary method for configuring any option is through its web interface The following section highlights the requirements needed to access these pages and the consistent layout used throughout Note The default IP address of the web interface for the Bridge is http 10 10 10 10 3 1 1 Browsers This Bridge supports the following browsers Microsoft Internet Explorer 7 Microsoft Internet Explorer 8 Microsoft Internet Explorer 9 Mozilla Firefox 9 Mozilla Firefox 10 Google Chrome Latest K Note JavaScript must be enabled within the web browser to use the web interfaces functionality C Important If you choose to use a browser that is not on the list of supported browsers Bridgeworks cannot guarantee the behaviour of the Nodes functionality 3 1 2 Connecting to the Web Interface From within your web browser connect to the Bridge using the address http 10 10 10 10 or if you have changed this previously the address of the left hand network port Depending on your current network parameters it may be necessary to change your network settings on your computer for the initial set up See Appendix A and B for further help
21. hannel 2 jC Channel Flashing Data transfer SAS Solid Off No link detected Solid On Link detected no activity Flashing activity SAS Channel 1 O a SAS Channel 3 SAS Channel 2 O SAS Channel 4 f Note During heavy data transfers the LEDs may appear off for an extended period SCSI to SAS Page 40 Appendix C Technical Specifications Recommended minimum 100mm 4 in on front and rear faces clearance for cooling Input voltage 110 240V wien 5 to 90 Non condensing 5 to 90 Non condensing samme O Width Auto negotiation for narrow and wide sasinetace SSS fEthemetinerace SSS Physical RJ45 10 100 1000Mb s P vd IPv6 Rialto SSAS4800 Page 41 Visual Indicators Link Activity SCSI to SAS Page 42
22. he Bridge is running at non recommended temperatures e Error The Bridge rejected a login attempt e Warning An Initiator has logged out of the Bridge Rialto SSAS4800 Page 19 3 5 SCSI Target To add a device to the SCSI Connect Bridge requires 2 basic steps e Identify the SAS Device s you wish to use e identify and configure the SCSI device s on the SCSI bus The following sequence is repeated for each device you wish to connect to the SCSI Connect SCSI to SAS Page 20 Bridge From within the Console Home menu select the SCSI Target icon SCSI Target Bridge Control Console Home Bus Assignments Reboot System Target Port Port amp ID iun WWN LUN Logout Support Online Help New Device Assignment Device amp Logical Unit Local Port amp ID Select a Port amp ID Local LUN Select an LUN To enable this device on the SCSI Bus SCSI Parallel Interface SPI you have to select the device from the SAS interface and then define its address on the SCSI Bus This is best understood via an example Example Configuring device naa 50060B000057E758 LUN 0x00000000 to a SCSI bus 0 an ID of 1 anda single LUN of 0 Select the device naa SOO60B000057E758 LUN 0x00000000 from the Device amp Logical Unit pull down menu Select 01 00 from the Local SCSI ID pull down menu Select 0 from the Local LUN pull menu Once you are happy with the chosen options c
23. iatieeielaiaiatiatiiels 30 6 2 INGIWONGDIODICMS sess teacsncice re tnciccw areas cee eine 31 6 3 Device related Prople MS iccciais eee eee Re 32 6 4 ROOK PCHOMMANGCE csc ucaustss nies scieransieieiss a a miat oes ene 33 6 5 HEOSUUP GOSS Sst asset ce ee ait ath acu sen eaaetth he hee actuate eu tend E tend oeat tt 34 Appendix A Setting up your Computer for Initial Setup ccecceecseeeeeeeeeeeaeeeeeaeees 35 Al WindOws 95 98 60 Nieru OS 35 A2 Windows 2000 2003 X Peen 36 A3 Windows Vista Server 2008 or Vista OF 7 ccccceccccseeeeceeeseeeeseeeeeseeesseeeesaaees 38 Appendix B Vis al Indicators vrais vanare chatascurap onsen a ER 40 Appendix C Technical Specifications ccccccccccseeeeseeeeeeeeeeseeceseeeeeseeeesseeeeseeeesseeeeas 41 SCSI to SAS Page 4 1 0 Introduction Thank you for purchasing the Bridgeworks SCSI to SAS Bridge The Bridge has been designed to ensure that in the majority of installations it will require the minimum of set up before use However we suggest you read the following instructions which will guide you through setting up both the SAS and SCSI aspects of the SCSI to SAS Bridge The GUI Management section will guide you through the initial set up required to install the Bridge on to your network 1 1 Overview The SCSI to SAS Bridge creates an interface between Servers that utilise the SCSI bus and peripherals that utilise the SAS protocol The internal circuitry of the Bridge
24. lick on Add Mapping The device will now be shown in Bus assignment window Below is the sequence of steps to perform this function First we select the device we wish to connect to Rialto SSAS4800 Page 21 SCSI Target Bridge Control Console Home Bus Assignments Reboot System Logout Support Online Help Contact Support New Device Assignment Device amp Logical Unit j Selecta Device amp Logical unit Select a Device amp Logical unit WWI TestDevicel LUN 0 WIN naa S00606000057E758 LUN 0 WAWN TestDevice2 LUN 0 Ee Then select the bus and ID the first two digits denote the SCSI bus and the second two digits denote the SCSI ID upon that bus SCSI Target Bus Assignments Support Online Help Contact Support Selecta Port amp ID v Local LUN Select an LUN Lastly we select the Local LUN for the device for that SSCSI bus SCSI ID SCSI to SAS Page 22 AN Bridgeworks Bridge Control SCSI Target Bus Assignments Support Online Help Contact Support ERR oO ent zi Once completed and Added via the assign button the mapped device will appear in the Bus Assignments devices SCSI Target Bus Assignments Support Online Help Contact Support New Device Assignment Device amp Logical Unit Selecta Device amp Logicalunit Local Port amp ID Local LUN Select an LUN Ria
25. ll allow the administrator to view the log status that the Bridge encounters whilst running From within the main menu select the View Log file icon from the Bridge Maintenance section The GUI will now display the following window N System Log Node Control Console Home System Log Reboot System System Information Serial number 197762 Logout Firmware Version shepherdm v3 02 Apr 22 2010 16 16 57 iScSI IQN ign 2002 12 com 4bridgeworks 030482 Support Jan 1 16 14 20 notice kernel klogd exiting Jan 1 16 14 20 info syslogd started BusyBox v1 11 1 Contact Support Jan 1 16 14 20 notice kernel klogd started BusyBox v1 11 1 2010 04 22 14 11 51 BST Below the log display pane are two options Clear system logs this will delete the current and saved logs within the Bridge Download this will download the log file to your local disk You may be asked by our support team to email this log file to them to aid them in any problem resolution SCSI to SAS Page 26 5 0 Maintenance 5 1 Firmware Updates The Firmware Updates page will allow the administrator to load new firmware into the Bridge From within the main menu select the Firmware Updates icon from the Bridge Maintenance section The GUI will now display the following window Update Firmware Bridge Control Console Home Firmware Upload Firmware Revision vieler v3 02 Mar 30 2011 11 40 27 Logout Firmware image Support Jpdate Onli
26. lto SSAS4800 Page 23 3 6 Device Management This configuration page will allow the administrator to configure a number of parameters that control the behaviour of the SAS bus From within the main menu select the Device Management section The GUI will now display the following window Device Management Globali Settings Persistent LUN by Device s OCSI ID gt Mapping Type Multiple Targets with Single LUN Sf Device Info Sequential Access Device SsPc 3 Removable Media eui 5000E11112E32005 L 0x0000000000000000 Device SCSI ID o a 0 0 Persistent LUN ja al nable able pease laa I Enabled Clear Configuration Update Configuration In the first Box at the top of the screen are a number of options for configuring how the Bridge will present the SAS devices on the SCSI interface e Single Target with Multiple LUNs Choose this option if you require all the devices on the SAS ports to appear as a single WWN with devices as LUN underneath this By clicking on the blue triangle in the Device info box you can display further information about each SAS device The expanded information also gives you a device control option Enable Disable Device This pull down menu option allows you to disable a SAS device from appearing on the SCSI interface This is useful if you wish to reserve a device or to take it out of commission for repair or repl
27. ne Help After clicking update please wait for this page to change before Contact Support praBEGENTE From time to time it may be necessary to upgrade the firmware within the Bridge New versions contain resolutions to known issues as well as new features and improvements to the functionality of the Bridge It is advisable to check for the latest release on a regular basis New versions of the firmware can be downloaded from the Bridgeworks web site at http www 4bridgeworks com software_downloads phtm Once you have downloaded the new firmware to a local disk drive e Click on the browse button to locate the file you have downloaded from the website e Click on the update button Updating the firmware will take a few minutes after which it will be necessary to reboot the system to bring the new code into memory Rialto SSAS4800 Page 27 5 2 Saving the Configuration to Disk The Load Save Configuration page will allow the administrator to save and load the configuration parameters to a file on a local disk From within the main menu select the Load Save Configuration icon from the Bridge Maintenance section The GUI will now display the following window Load Save Configuration Bridge Control Console Home Import Configuration Reboot System J Browse Note after uploading a new configuration you will need to reboot the bridge Support g Online Help Export Configuration Restore Defaults Once you have finished
28. o contact you administrator Force a rediscovery from the initiator Reboot the devices and Bridge If none of the above resolves your problem please contact support SCSI to SAS Page 32 6 4 Poor Performance Poor performance can be caused by many differing reasons The following checklist is provided as a guide to where you may find ways to improve performance Ensure your initiator and Bridge are communicating at the fastest possible network speed Within the GUI is the Network Connections window select this and check the Link Speed entry in each of the Link Status Boxes This should be 1000Mb s if this is 10 or 100Mb s this will limit the performance dramatically Packet loss can be a cause of poor performance Within the Link Status Box check the number of TX and RX errors for both network Interfaces that are displayed in the Network Connections window This should be zero or a very small number If these are showing a large number of errors check the connections between the Bridge and the initiator Also check that the entire network cabling between the Initiator and the Bridge is Cat5e certified By enabling Jumbo packets increasing the MTU size to 9000 from within the GUI Network Connections window section 3 2 2 you can improve the throughput performance of the Bridge This will only work if ALL of the components in the infrastructure between the Initiator and the Bridge are enabled for Jumbo packets That includes
29. ode Control Console Home System Password MAH Passwords amp Security Reboot System Old Password Logout New Password Retype New Password Support Change Password Secure Web Connection o amp HHH HTTPS wf Online Help Contact Support To change your password type the existing password and the new password into the appropriate boxes and press save Secure Connection by clicking this box it will force all further transactions with the GUI to be done via a secure encrypted HTTPS connection Once you have clicked this option save the configuration logout and login again Note It is not possible to reset the password without logging into the GUI so ensure you remember your password 3 4 Network Services 3 4 1 NTP The Network Time Protocol NTP is a protocol for synchronising the clocks of computer systems over the IP network This is used by the Bridge to synchronise its internal clock with the rest of the network This configuration page will allow the administrator to configure the IP addresses for the Network SCSI to SAS Page 18 Time Domain server From within the main menu select the Service Control icon under the Network section The GUI will now display the following window Bridgeworks Service Control Node Control Use NTP Reboot System Logout Console Home EE Network Time Protocol SNTP Support Event Notification Email Online Help Enable Em
30. ort Note The two securing screws on either side of the connector should ONLY BE FINGER TIGHT Rialto SSAS4800 Page 9 2 3 SAS Bus Connection The SAS bus on the Bridge is capable of running at speeds of up to 3Gbits s However devices that operate at slower speeds can still be connected to this SAS bus In a manner similar to the Ethernet connection the Bridge will automatically negotiate with these devices to obtain their optimal operating soeed upon power up Each SAS port on the Bridge will support up to 4 SAS channels Connect the SAS cable to the front of the Bridge as shown below ensuring that connector is the correct way up Connecting the SAS Cable to the Bridge SAS Port SCSI to SAS Page 10 2 4 Connecting the Power Supply Before connecting the Power Supply to the unit ensure the wall plug is removed or switched off Connect the Power Supply to the rear of the Bridge as shown below JJ Note Before powering up the Bridge ensure all the peripherals are powered up and you have a connection to the network To turn on the Bridge use the switch next to the power connector and push in the button The image above shows the button in the off position Whenever the Bridge is powered on the blue LED on the front panel will be illuminated Now that the Bridge is installed the next stage is to configure it This is described in the next chapter Rialto SSAS4800 Page 11 3 0 Configuring the SCSI to SAS Brid
31. so Known as an iPASS connector with 4 SAS connections per port You will require a SAS cable that supports this connector at the Bridge end and the type of connect your peripheral device supports at the other If you are in any doubt please contact your reseller for assistance Rialto SSAS4800 Page 3 Table of Contents SLR 0 mes a 18168 co Unaeeenet neato ee ener E A ate eater Merk ener Renee te eee eee 5 ghey Miemems 10 V1 2 ear eee ee oe 5 t2 Mangal AY OUIG secrerenan ister ceva ocnaae aieupeace sa gernae ealeuace sv enna teense sa kana teana sean 6 NOs STIG etic atte cet tects ate ete ee Steen At tee cette eee Rie Suet Dee nN tate 6 124 oey NOCES acs aeae eeu snaanes A A 7 2 0 Installing the SSAS4800 Bridg isic a E a i 8 21 Connecting the Ethernet Interface sssrinin a 8 Ze DCO BUS CONMCCHON oiccridyie bated cigs riers eee 9 23 DAS BUS CONNECCION serine ar ae ee 10 2 4 Connecting the Power Supply cccccccccsececeeeeceeeeeceeeesseeeeseeeesseeeeseeesaeees 11 3 0 Configuring the SCSI to SAS Bridge ccc eccccseececeeeeeseeeeseesesseeeeseeeesseeesaaees 12 O21 Using the Web Nen ACG exciescteccsusnceciderzee outer cucideneweuhiticeciteneeeunewechdetetuenaee 12 oiei BOWS oaea aanaaynaenmmanaaeneenmmiaeamenacute 12 3 1 2 Connecting to the Web Interface cceccccccceceeeesseeeeceeeesaeeeeseeessaeeesaes 12 3 2 Configuring the Network ParametelrS cccsccccseeeeceeeeeeeeeeceeseseee
32. sonnel Protection provided by the equipment may be impaired if used in a manner not specified by the manufacturer Do not block the enclosure s vents Air enters from the front and is exhausted out the back of the device This device is connected to the AC power line Before using the device please read the instructions carefully in order to use the device correctly and safely For the installation instructions refer to the installation section of this guide Class Equipment This equipment must be earthed The power plug must be connected to a properly wired earth ground socket outlet An improperly wired socket outlet could place hazardous voltages on accessible metal parts Do not attempt to service the equipment yourself doing so will void the warranty and may damage the system This unit contains hazardous voltages and should only be opened by a trained and qualified technician To prevent electric shock do not remove the cover There are no user serviceable parts inside The power cord is used as a disconnection device To de energize the equipment disconnect the power cord Do not use the equipment where it can get wet Protect equipment from liquid intrusion If your equipment gets wet disconnect power to the equipment and to any attached devices If the Bridge is connected to an electrical outlet turn off the AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Disconn
33. t your computer Note Once you have completed the initial set up of the Bridge return your computer to the original settings and reconnect to the Bridge Rialto SSAS4800 Page 35 A2 Windows 2000 2003 XP If your computer is running Windows 2000 2003 or XP follow the instructions below For users with Windows 95 98 or NT instructions are detailed in Appendix A1 and for Windows Server 2008 7 or Vista instructions are detailed in Appendix A3 From the Desktop or Start menu select My Computer my Computer Ee File Edit Yiew Back GQsearch Gyrolders CHristory AS GS X A Ea Address KE my Computer o Total 5 314 Inch Floppy Disk 10 x Favorites Tools Help ou My Computer Name ays Floppy 4 JLocal Disk C Local Disk amp amp compact Disc D Compact Disc amp Data on ntserver Network Drive Select an item to view its 34 Control Panel System Folder description Displays the files and folders on your computer See also My Documents My Network Places Network and Dial up Connections 5 object s File Edit ie Advanced Help Back gt A Search C Folders E4 history Ax u XA HE ay Network and Dial up Connections gt Ted Go T pe 5 T a View Favorites Tools Addres 4j Name 7 CEH a Make New Connection j ath 10 100 Ethernet LAN Network and Dial tf Gigabit Eth
34. the HBA all switches and routers and the Bridge itself If any of the components are not enabled or not capable of handling Jumbo packets then unexplained packet loss or corruption can happen Data Digests are an extra level of checksum error checking on top of the standard TCP IP checksum error checking configured on the initiator However the calculation of these extra checksum can greatly effect overall performance Therefore Header and Data Digests should only be enabled where the integrity of the Network connection is in doubt lt is possible to configure the Bridge so that the data from the initiator is balanced across both the Network Connections Ensure that you have connected and configured these in accordance with Appendix C and not by enabling the Multipath connection option in the Windows initiator login screen You should also check the routing tables in your switches routers and initiator to ensure both IP addresses are not routed down one Network link at any stage Poor GUI performance If the Bridge is transferring large amounts of data then the response from the GUI may seem a little slow as the process that controls the GUI has the lowest priority for Network and CPU resources Rialto SSAS4800 Page 33 6 5 Lost IP Address Introduction The utility will find any device irrespective of its IP address this can be helpful in determining the IP address of a Bridgeworks device with an unknown IP address and for checking the
35. up operations Jumbo frames are Ethernet frames that contain more than 1500 bytes of payload MTU Before enabling jumbo frames ensure that all the devices hosts located on the network support the jumbo frame size that you intend to use to connect to the Bridge If you experience network related problems while using jumbo frames use a smaller jumbo frame size Consult your networking equipment documentation for additional instructions Some networking switches require you to specify the size of the jumbo frame MTU when enabling as opposed to a simple enable command On these switches it might be required to add the necessary bytes needed for the frame header i e header information MTU Typical header size is 28 bytes so a 9000 byte MTU would translate to 9028 byte setting Refer to your switch documentation to understand what the maximum frame size settings are for your switch 3 2 4 Setting the IP Address There are two possibilities when configuring the IP address for the Bridge DHCP the Bridge will seek out the DHCP server on your network and obtain an IP address from the server each time it powers up Static IP the IP address set in this page will be the IP address the unit will use each time it powers up Depending on your configuration either click the DHCP button or set your Static IP address n Note If you select the DHCP mode ensure your DHCP server is set to automatically update the DNS server L L _
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