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1. Static Pages Search Q Go To Ticket Delivery w Level1 New Page Edit Your Ticket Delivery Advice Here Level2 N Show 10 New Subpage gt Privacy Notice gt Terms of Service About us ad Ticket Delivery Page Description B3 B Z U ae EFE Styles v Paragraph D EF Gm EGO t 2H x e2 ey aT w Your Ticket Delivery Advice Here Use the WYSIWYG editor to edit PAGE NAME and type Your Ticket Delivery Article here Click SAVE to save your Static Page text At the Front End the Ticket Delivery Static Page button will show on the left side Menu under the Show listings VIEW ORDER CHECKOUT HERE SEATS LOGIN Home Tickets Welcome Guest We proudly present 0 Seats 0 00 VISUAL ONLINE THEATRE SEAT RESERVATION OUR SHOWS mi osConcert SHOW 1 Heading Venue Date Time 3 B r Complete Online Solution For Managing Events and Ticket Sales Lan i cunt SHOW 2 Venue Date Time General Admission 2 venue date time osConcert Combi v6 DC 2012 07 DEMONSTRATION ONLY INFORMATION We build and integrate seat plan layouts and then we LOAD them permanently in the system As a user you only need to edit and enable LOADED seat plans Terms of Service When a SHOW is over simply hide reset edit concert details and enable for your next live SHOW Keep it simple i osConcert is such a wonderful reser
2. Payment Currencies User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Currencies oe gt a Payment Gateways X Currencies R CARTZUNE Advanced Search r Quick Links a TICKET New Currency DISCOUNTS Currency Code Value courons us io T El Menus a Orders Title US Dollar Decimal Point SALES Code USD Thousands Point PURCHASED Symbol Left Decimal Places 2 Customers Symbol Right Value 1 00000000 Concert Details Shop Settings a osConcert y cartzone User Manual Sept 12 Page 51 of total 89 Pages osConcert visual online seat reservation User Manual Displaying Currencies front end After setting up 2 or more currencies Enable Currency module in Admin gt Shop Settings gt Templates gt Info boxes This will add a currency pull down module at the front end that allows your customers to make a currency selection at the left side menu at the front end at the moment of ordering After selection of a different currency all prices will automatically display in the selected currency The New Currency listing at the back end OUR SHOWS SHOW 2 SHOW 1 heading Venue Date Tine Venue Date Time SE Description SHOW 3 Venue Date Tine TICKET ORDER Legend 8 10 5 48 4 05 Your cart expares in 00 59 SHOW 1 heeding Your Reservations Foreign Reserv
3. osConcert SHOW 1 edi venue A Background image editable Date Time x Seat ee K21 Price HA user name Ticket ref asanam 1341072375 Event Conditions IMPORTANT Ticket Background Image Use only the ticket jpg field for your background image Upload the image to images folder The ideal size is 465px x 206px to leave enough room for the bar code at the right hand side Test E tickets in Admin gt Orders gt Edit gt Ticket Ticket Fonts Top Line is the Bigger Arial Font Bottom Line is the smallest font Event Condition Anything in between is mid sized Arial font That is all we have control of unless you take time to edit the hard coded files in the application Ticket Placeholders For the placeholders we ignore the original Freeway placeholders in the content pane at the right and use the following to represent your concert details Concert Name Concert Heading Titles Concert Venue Venue Concert Date Date Concert Time Time Discount Type Type of discount added Coupon If Coupon Discount used or not Concert Price Price of ticket as number may need hard coded currency symbol added VFI rst_N ame Last Nam E Products Name Seat Name and Number Ref ID reference ID Prd ID product ID Ticket ID Billing Name s osConcert y cartzone User Manual Sept 12 RH Page 75 of total 89 Pages osConcert visual online seat reserv
4. Page 49 of total 89 Pages osConc ert User Manual Setting up a New default Currency IMPORTANT It is recommended to set up a new Default Currency early on Click on NEW CURRENCY in Admin gt Payment gt Currencies A Payment Currencies User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Currencies peee Payment Gateways Tax Advanced CART ZUNE vr Quick Links TICKET DISCOUNTS COUPONS New Currency US Dollar defaul El Menus Orders No v rranty is provided SALES Redistributable under the GNU General Public License Click to expand the NEW CURRENCY tab then click the EDIT button to fill out the respective fields Save Title Decimal Point Code Thousands Point Symbol Left Decimal Places Symbol Right Value Set as default requires a manual update of currency values Title Type here the TITLE of the new currency back end information used for the listing at the Admin gt Payment gt Currencies Code Type here the CODE or an abbreviation of the Currency Code is used in the preview of the expanded currency tab Symbol Left front end Type the denotation symbol at the LEFT of the amount For international currency codes see also www oanda com Tip Use a word processor to generate the symbol then copy amp paste the symbol into the Symbol left field in osConcert Symbol Right front end Some currencies require a sym
5. Bar Code Image Position Right Event Condition Event Condition Refundable only if event is cancelled Position Left x Event Details Please use osConcert Place Holders Concert Name Concert Venue Concert Date ZoConcert Time Products Name Concert Price VRef ID Prd ID Content cartZone presents 4 First Name Last Name Concert Name Event Name Concert Venue Concert Events Location Date Concert Time Start Time Seat name Products Name End Time Price Symbol Concert Price Discount Type Coupon First Name Last_Name Ticket ref Ref ID Prd ID Left a osConcert y cartzone User Manual Sept 12 Page 74 of total 89 Pages osConcert User Manual visual online seat reservation Standard osConcert e ticket with standard placeholders words text that osConcert is using and referring to T T H T gt az A 1x e ticket over page width 9 ca one pro S osConcert ad yok Enable disable and sort Field codes at will 8 ft namesBalcony K20 P eat na jalcony e 3 00 user nam ue 7 gt Ticket ref usen m1341672375342 lt 1 4x e tickets page l TICKETS osConcert Box Office C BO Barcode 128 Tel 123 456 1122 www cartzone c Refuidabie ve if event is cance cartZone resents s a
6. or Old Age Pensioners tickets OAP It is common that concession ticket holders show an ID a osConcert y cartzone User Manual Sept12 Page 23 of total 89 Pages osConcert visual online seat reservation User Manual Shows Editing the Show image The In Products Each Show can have its own Show Image This is the image that your customers see when they click on a loaded show at the front end Admin gt Products Click and expand the Show tab that needs editing f Products User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Products Seats Manage Products Attributes Shipping LAR TZINE Advanced Alternative Edit Categories agn Categories Products A Z Search Quick Links a TICKET New Category DISCOUNTS di SHOW 1 COUPONS rir M Edit j 7 Date Modified 04 08 2012 Description E Menus Ve Orders me ae Customers Concert Details SALES v Products Show 10 PURCHASED New product Seatplan Channels a gt Show 1 Rows Lo Show 2 Rows Then click on the EDIT option on the right hand side to further expand the Show tab that you want to edit gt o o SHOW1 GA show with a E only tick if applicable Master Quantity Category Image SL Browse seat layout png Category Image rw seat_layout png a osConcert y cartzone User Manual Sept 12 Page 24 of total 89 Pa
7. Cartzone text and replace ALL osConcert references with your own shop name or write your own Click EDIT to enter the WYSIWYG editor If you require an additional subpage can be added in the Level2 Privacy Notice Page Name ald Privacy Notice Page Description EE web sites Third Party Sites Information Collection and HE styles v Paragraph LETJG Om MAT HO LI t x Qo A AT not cover the treatment of perseralt se OSCORtERT collects personally identi ces OSCONC information from your browser including browser type bro operating system pages visited your IP Address and Coo information for general purposes such as allowing you to add chonnina rart tailoring the cantant within tha Sita ta match var interacte and anciuring that RT treatment of personally identifiable information RT web site Site This policy does abet ation that may be collected by other ies OSCONCI products and services to your At the Front End the Privacy Notice and other Static Pages such as Conditions of Use and About us are normally listed in the right hand bottom corner Home gt Tickets TICKET ORDER 0 Seats 0 00 OUR SHOWS SHOW 1 Heading Venue Date Time SHOW 2 Venue Date Time General Admission 2 venue date time INFORMATION Ticket Neliverw gt About us Contact Us VIEW ORDER CHECKOUT HERE SEATS LOGIN
8. From All Customers i To All Newslet r Subscribers Subject name user webmaster cartzone co uk Smith Message BZU a SS E B Styles EEE VE A Click the PREVIEW button Click the SEND EMAIL button Introduction Discount 20 00 Intro 20 26 08 2012 E m amp Customer All Customers From webmaster cartzone co uk Subject Sales Gift Voucher a All Customers The osConcert has created a Gift Voucher for you to the value of 20 00 The Gift Voucher ID is xxxxxx You can redeem it by going to http cartzone co uk demo UK osconcert gv i redeem php gv no xxxxxx and entering it during the checkout process With thanks cartZone UK cartZone London LW1 s osConcert y cartzone User Manual Sept 12 _ Page 44 of total 89 Pages osConcert visual online seat reservation User Manual Your customers will receive the Coupon by email All a customer need to do when they receive the COUPON code from you is tick the Redeem Gift Voucher tick box on the front end and enter the Voucher code in the appropriate REDEEM box where it now appears in the checkout process Note that the discount will be calculated and shown in all Order Details and even a Report inside osConcert PAYMENT METHOD Please select the preferred payment method to use on this order Cheque Money Order Paypal Credit Cards GIFT VOUCHERS Redeem your Gift Voucher COMMENTS Add Comments to your Ord
9. gt SHOW 1 SHOW 1 Description Venue Date Time PR BEE Ya SHOW2 SHOW 2 Description Venue Date Time Ke SHOW 3 SHOW 3 Description Venue Date Time an Py SHOWS SHOWS Description venue 1 Date Time 17538 r SHOW6 _ISHOW 6 Description Venue Date Time General Admissi General Admissi Description Venue GA Date 9pm Date GA osConcert by cartzone User Manual Sept 12 Page 79 of total 89 Pages osConcert visual online seat reservation User Manual How to reset after the show has ended After a test or at the end of a listed show a show can be RESET To reset a show click the dustbin icon at the very last column of the show Cameri Cree sile o ID actin Name tte sdang Dew ripta Vee Date Tine Date 1D SHOW SHOW l Desi 190 1060 vVem r Date Teme Sow SHOW 2 De npt oa Nemac Date Tame SHOW J SHOW J thew npt oa Veawer Date Teme Meow 4 SHOW Desi 1 0 100 cae Date l r SHOW 5 SOM 5 Desi 190 100 Veter Date Tee SHOW 6 SHOW 6 Desi 1 t 100 ease Date Ter C setal Adana Ceo er al Adra Desi riptioa Veawe A Date Soe Date GA e Reset Description Venue Date Time Date ID Reset selected show ee bbl Pali pine z Description Venue Date Time f Description Venue Date Time oo x Reset Cancel Description Venue Date Time m Description Venue Date Time SHOW6 SHOW 6 Description Venue Date Time General Admissi General Admissic Description Venue GA Date 9pm Date GA z
10. 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 7 Pim liirmrms Amount 5 00 5 00 5 00 5 00 5 00 5 00 5 00 5 00 12 00 0 00 1 00 10 00 12 00 12 00 80 00 80 00 1 00 1 00 eon run Page 48 of total 89 Pages osConcert visual online seat reservation User Manual 6 Payments In Admin gt Payment the payment related modules Payment gateways Tax Currencies and Tickets are configured and managed Note that the modules in this chapter are explained in order of setting up importance f Payment Payment Gateways User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End 64 Payment Modules gt Payment Gateways ax Currencies ickets CART ZINE i Quick Links TICKET Payment Modules Payment Gateways Tax Currencies Advanced PURCH nose e p Customers i Concert Details Shop Settings Seatplan Channels Products CMS Marketing Haphe tapi Sales ar oe ee Reports ecm My Account sett amp Tools Pa Ts Front End No warranty is provided Redistributable under the GNU General Public License Currencies In osConcert any currency can be created and edited at any time The default currency of osConcert is USD but this default setting and any other currency settings including the denotation symbol Decimal or Thousands Point can easily be edited to suit your needs a osConcert y cartzone User Manual Sept 12
11. Allowed in your shop USD EUR GBP To add more currencies to your shop go to Localization gt Currencies PayPal IPN Default Currency Default currency to use when customer try to pay in a NON allowed because of PayPal or you currency True D False sales cartzone co uk http cartzone co uk di D True False True False gt True 9 False True 9 False USD EUR GBP USD EUR GBP xX PayPal IPN Test Mode True Run in TEST MODE If so you Fal will be able to send TEST IPN from Admin gt PayPal_IPN gt Test_IPN BUT you will not be able to receive real IPN s from PayPal PayPal IPN Payment Zone PI ner If a zone is selected only enable this payment method Box Office for that zone USA V World Zones Paypal IPN Exclude these Afghanistan a Countri Albania If countries are selected disable this payment method Algeria for that countries American Samoa Andorra a Paypal IPN Exclude these PIE Zones If a zone is selected disable Box Office this payment method for that I USA Zone World Zones PayPal IPN Set Order Status Preparing PayPal IPN Set the status of pending orders made with this payment module to this value Suggested value is Preparing PayPal IPN do not use Delivered PayPal IPN Set Order Status Delivered Set the status of successful orders made with this payment module to this v
12. Booking Fee Class At this moment there is no setting for this and you may want to ask help of a webmaster to assist you with this as linking A Tax Service or Booking Fee to products and to the correct GEO zone is usually managed at your phpMyAdmin See Setting up Service Charge or Booking Fee a osConcert y cartzone User Manual T Sept 12 Page 70 of total 89 Pages osConcert visual online seat reservation User Manual Tax Amount Display Settings On the Admin gt Payment gt Tax main page the following Tax Amount Display Settings can be set up ft Payment Tax User admin Account Settings Signout Help Tax Options Payment Gateways Currencies CARI ZONE Advanced Quick Links a TICKET DISCOUNTS You can enable more options in the oSConcert Settings Display Prices with Tax false Orders PURCHASED Customers Concert Details Shop Settings Seatplan Channels Products CMS Marketing Sales El Menus Tax Decimal Places To pad the Tax value with a decimal value click Admin gt Payment gt Tax gt Tax Decimal Places Default 0 Display Prices with Tax The order price can be displayed included in the ticket price or state the Tax separately at the confirmation page Admin gt Payment gt Tax gt Display Prices with Tax TRUE display ticket price with the Tax included FALSE tax will be stated separately at the end Default FALSE s osConcert y c
13. Date Time and Description can also provide more detail whenever a visitor views a seat plan See below example of front end Date ID IMPORTANT The DATE ID is VERY IMPORTANT and should be edited for each new event and must be unique Eg If you have a show for a certain date then make the DATE ID a short text to identify that show from the rest Eg FRI NOV 21 NO SPACES please osConcert COMBI v6 MAY 2012 osConcert Friday 22 June 2012 VIEW ORDER CHECKOUT HERE SEATS LOGIN Home Tickets SHOW 2 Welcome1 Guest ca TRS TE SHOW 1 Venue Date Time 2nd SHOW Description Description text 2nd ow fl Reserved Seats at fl Other Baskets General Admission TICKET ORDER 0 Seats 0 00 a osConcert y cartZone User Manual Sept 12 gt Page 78 of total 89 Pages osConcert visual online seat reservation User Manual Edit Prices of a complete show category IMPORTANT Ensure the unique DATE ID is set up FIRST If no DATE ID is set up first it will not be possible to edit prices of a complete show category To edit or to set up prices for a Show or Category click on the small blue arrow on the left to open up and edit the prices section Ensure the DATE ID is set up first Cort ent Geet gilts o ID acts Name bbe sdg Chew rapt som verner Date time Date ID SHOW I SHOW amp Des rpt soe cawe Date l r i gt Sore ecw gt De
14. How do I set up a Discount Coupon Gift Voucher to give to my customers 2 What is the best way to issue Complimentary Tickets 3 How do I set up a Global Quantity Discount 4 How do set up concession discounts for certain categories of tickets 64 osConcert y cartzone User Manual T Sept 12 Page 87 of total 89 Pages osConcert visual online seat reservation User Manual 12 Contact Cartzone UK the creators of osConcert We are here to help Our support is fast and free Email us your questions or comments osConcert Support For additional help check out our on line video s www cartzone co uk s osConcert y cartzone User Manual Sept 12 RRH Page 88 of total 89 Pages
15. Tota UnInstalled Modules Discount Coupons Edit t w Eb Low Order Fee Global Quantl ORDER CONFIRMATION Shipping E Transaction Security To ensure this transaction is more secure we have logged your unique computer add GE Delivery Address co Seats Reserved E Amount Rounding YSS name 1x DATE 1 Seat Al 1 way st SHOW 1 London 1234 Venue Gate Time London United Kingdom Billing Information Billing Address Edit Tax Module at Front End 5 00 user Name Total 5 30 1 way st Value Added Tax sales tax 0 30 London 1234 London United Kingdom Payment Method moneyorder Payment Information Make Payable To cartZone UK CONFIRM ORDER Send To cartZone UK London LW1 Your tickets will not be released until we receive payment a osConcert y cartzone User Manual Sept 12 Page 72 of total 89 Pages osConcert User Manual visual online seat reservation Deleting a Tax or Service Charge Although it is possible to delete uninstall a Tax or Service Charge Module by clicking the trash icon we recommend just to HIDE a Tax or Service Charge module at front end and preserve the settings To do so double click to expand the installed Module tab click EDIT and change the TRUE status to FALSE IL Order Total Modules Installed Modules a SubTotal OService Charge E Edit Display Tax true false Do you want to dis
16. Welcome Guest We proudly present VISUAL ONLINE THEATRE SEAT RESERVATION osConcert Sales crn LUNT osConcert Combi v6 DC 2012 07 DEMONSTRATION ONLY We build and integrate seat plan layouts and then we LOAD them permanently in the system As a user you only need to edit and enable LOADED seat plans When a SHOW is over simply hide reset edit concert details and enable for your next live SHOW Keep it simple osConcert is such a wonderful reservation management tool Create an account or use Login username Password password Privacy Notice Conditions of Use Contact Us osConcert by cartzone User Manual Sept 12 Page 84 of total 89 Pages osConcert visual online seat reservation User Manual Terms of Service Terms of service abbreviated as ToS or TOS are terms to by which one must agree to abide by or sets the rules governing the use of the web site Either switch OFF or EDIT the default complimentary Cartzone text and replace ALL osConcert references with your own shop name or write your own To edit the text of the Terms of Service Static Pages please follow above steps Admin gt CMS gt Static Pages About us To edit the text of the About Us Static Pages please follow above steps Admin gt CMS gt Static Pages a osConcert y cartzone User Manual Sept 12 R Page 85 of total 89 Pages 10 Ad osConcert visual online
17. account details are as follows Username Merge Fields Login_Email Password Login Password The link to the admin section is Admin Link If you have trouble accessing your account please contact us at Store_Email With thanks Store_Owner Admin Account 2 First Name Last Name Store Name Store Owner Store Email Login Email Login Password Admin Link Email Format Text Email a osConcert y cartzone User Manual Sept 12 Page 34 of total 89 Pages osConcert visual online seat reservation User Manual User Creation Template In Admin gt Marketing click to expand on the User Creation Template Click on the EDIT option to open the WYSIWYG editor ft Marketing General User admin Account Settings Signout Help Clear Cache Front End A summary of marketing tasks General Surveys eMarketing SMS Marketing LAR I ZINE SEO Newsletters Wallet Options r Quick Links p Email Messages TICKET Admin User Manipulation DISCOUNTS Admin User Password Remember COUPONS User Creation Ell Menus Customer Password Remember Orders Message to all customers PURCHASED Customized Invoice Page Customers Contact Us Concert Details SALES Seatplan Channels Shop Settings Edit the text and add remove the field references Do not forget to click the SAVE option to save all your settings Email Subject osConcert Account Confirmation Re
18. osConcert visual online seat reservation User Manual If eventually the master quantity is reached i e the venue is full then when the order is processed that reaches that figure the code will prevent any further purchases of all ticket types There will be a message There are 0 seats remaining for this show All ORDER buttons will change to SOLD GENERAL ADMISSION EVENT Sample Hall Today Now Master Quantity example There are 0 seats remaining for this show General 250 Original qnty 400 sold 150 Master pinse ag Original qnty 25 sold 25 Quanity For children up to 12years 200 seats OAP 25 Original qnty 50 sold 25 0 75 Old And Pensioners gt 65years ID required s osConcert y cartZone User Manual Sept 12 H Page 29 of total 89 Pages osConcert visual online seat reservation User Manual Advanced Show editing Alternative Edit Categories osConcert offers an Alternative Edit Category menu option to create delete copy Sub categories and for example edit the status of single seats Admin gt Alternative Edit Category CARTZONE User Products Manage Products pr Account Settings Products Seats Manage Products Advanced s Quick Links Products Product Management Categories Products CMS Categories Products Sales HOW 1 Eat Delete Move Payment OW 2 i Double Click YELLOW folder to DRILL DOWN to n
19. 21 coderc dr AFTR OY oraraa E E E E ee ee 21 codercad 14010 9 er EEE EE 21 ee TNT eee ee ene eee ee eee 21 EET Lo 0 een ene nS ene 21 MENE 21 EVE vvs 22 3 Products introduction ei cosaseeeecee cues ssanenepesenessucsecencudeeceasuescssnew sees 23 SNOWS EE EEE EE EE E T TN 24 ETE INN 24 Category name back end rrarrrnnnrennnrvrnnnvennnvnrnnnvennnvnrnnnvrnnnvesnnnnsnsnnnsnnnnsnnnvesnnnsene 25 Category heading title front end cece cceseccsssceeseeseseecesseeesseeesseeessseeseseeeeeaeess 25 VET ask 25 Category Image for front end r rrrvrrronrrrnnvvrrnnvrrrnvrrnnnvrrnnvrrnnnvrrnnrnrssnvensnrnssnnssnnnvene 25 Delete a Show image cs ches ent ec ccthacies aha se banscca epla Sirs aciatibesdtses bade baasecnicostas ot scaase ries ebatendaonceeies 25 EN sacs a E EE iaecteacacaeesestnccielonuen 26 Advanced Show diting cccccsssssssccccccssssseccccccesssseecccccassseeeccceeaesseeeceeeaaesees 30 Alternative Edit Categories Lurer dan 30 DEVELOPER Len 31 4 MAKEN 32 Marketing Templates rernanuvrrennnnuvrrnnnnnuvnnnnnnunnennnnnunnnnnnnnnnnennnnunnennnnnunnennnnunneenee 32 Admin User Manipulation Template rrrrrrrrnrrrrronnrvrrronnnvvrrnnnrrvrrnnnvvnnrrnnvvnrssnnnrnsrsnnnseen 33 Admin User Password Remember Template cccssccccssccssseeessseeessseeessseeeessnees 34 User Creation Template rrrrrrrannrorornrvrrnnnrnrnnnvvrrnnnvnranannrsnnnrnrnnavnrsnnnnnsnn
20. ENded cccssseccssssecccsssecccsseccseseeecsesees 80 EVEN PENN 80 8 MONG P g Edit CMS Lee 81 EVER PEN 81 Image for HOME page s sessesssessossssscossescossescosssescossescossssscosseseossesceosseseossesse 81 9 Static Pages CMS seceescececcntecssunsetenecanteeesaueeneveneeseceeeeeteeexasseneesueest 82 FICKO DEVO SSG 83 PONG 84 RET NNN 85 MU 85 10 Additional Notes sisiiesncencaccdstesseiecsanncsestsaceweswanwcttsducsseessanusiesieaees 86 My Account Admin oseseeseseosessossssossssossesossesossescssescssessoseseosessossesossesossesessese 86 Amount Rounding Factor rarnnnvnnnnnnnvnnnnnnnvnennnnnunnnnnnnnnnennnnnunnennnnnnnnnnnnnnnnennnnnee 86 11 More resources lt under conSstructIioN gt axrsnuvanvvannnnuvnnvnnnvnnuen 87 Seat Plan Listings and Concert SettINGS ccccccsscccssecssssecessecessecsseeessseesseeesseeeesseeeeas 87 STN 87 MS TN 87 FAEN NN 87 DISCOUNT OE UDe 87 12 Contact Cartzone UK the creators of osConcert rx axxxanxxanusnn 88 osConcert a cartzone User Manual Sept 12 ___ Page 4 of total 89 Pages osConcert visual online seat reservation User Manual Welcome to osConcert osConcert was originally devised as an online visual reservation self hosted software to help users manage their seat bookings Our newest technology combines multiple venues for your Visual Reserved Seating and also allows you to create unlimited Gene
21. II Er gt SHOW 1 SHOW 1 Description Venue Date Time eG Soros gt SHOW 2 SHOW 2 Description Venue Date Time s gt SHOW 3 SHOW 3 Description Venue Date Time s SHOW 4 SHOW 4 Description Venue Date Time eG El Menus gt SHOW 5 SHOW 5 Description Venue Date Time Orders gt SHOW6 SHOW 6 Description Venue Date Time s SALES gt General AdmisGeneral Admi Description Venue GA Date 9pm Date G amp PURCHASED Customers Shop Settings Seatplan Channels At the preview pane of the console it is possible to change the SHOWS display STATUS green red by clicking the GREEN bullet in the active column Concert Details So 3 Name Heading Description Venue Date Time Date gt SHOW 1 SHOW 1 Description Venue Date Time oo gt SHOW 2 SHOW 2 Description Venue Date Time SHOW 3 SHOW 3 Description Venue Date Time oo gt SHOW 4 SHOW 4 Description Venue Date Time oo SHOW 5 SHOW 5 Description Venue Date Time o SHOW 6 SHOW 6 Description Venue Date Time s General Adr General Adr Description Venue GA Date 9pm Date osConcert by cartzone User Manual Sept 12 Page 77 of total 89 Pages osConcert visual online seat reservation User Manual Edit a SHOW In Admin gt Concert Details simply highlight and double click on of the text fields to expand and open the entire row for editing Concert Details a ID active Name Heading Description Venue Date Time gt SHOW I SHOW 1 Description Venue Date Time
22. Order ID 1 1 2 1 3 4 4 5 5 6 6 T 7 8 8 9 9 10 9 co Excel Sales Report After the EXPORT TO EXCEL Button is clicked a popup will ask you to save the file Excel will generate the following Sales report that can be further edited to suit your needs Paste Ticket ID 1139 1179 132 1442 1582 16159 17962 18999 194 1933887 1934104 osConcert visual online seat reservation G Q OO 91 Ticket Printed Client Y Y Y M v N N Y Y N y user name user name user name user name user name user name user name user name user name user name user name amp Collaborate V Sign Box Office All Users Billing Name user name user name user name user name user name user name user name user name user name user name user name SHOW SHOW 2 SHOW 2 SHOW 1 SHOW 2 SHOW 3 SHOW 1 Find X Date ID DATE 1 DATE 1 DATE 1 DATE 1 DATE 1 DATE 1 DATE 1 DATE 1 5th AUG DATE 1 DATE 1 Insert Page Layout Formulas Data Review View Cut r d Calibri 111 7 A gt aar 53 Copy JOE FEST ray te r r r a a P Format Painter BI U 2 P Clipboard z Font z Alignment DATE ID All Date ID Si Wrap Text Had Merge amp Center Status Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered General User
23. Payment Payment Gateways User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Payment Modules mm A m re Currencies Tickets Advanced CART ZUNE Wallet Payment Front End brei s Cheque Money Order DISCOUNTS COUPONS Bank Transfer Payment SL Payment Modules en D Authorize net stalled Modules Orders In i M LI F Credit Card by Beanstream PURCHASED Oiler Cheque Money Order z i Detail Cash on Delivery once ails SALES Commonwealth Bank Seatplan Channels Cybersource Payment ia a ni k Transit er Payment Shep Seips amp Dresdnerbank Bank Transfer Payment j Products Free Payment CMS Net Registry Marketing PayPal PayFlow ANZ Ban k Sales Paypal Credit Cards Payment 2Checkout Auth orize net Reports Realex My Account Credit Card pa rie Credit Card by Beanstream VirtualPay Tools a WestPac Payment cartZone No warranty is provided Redistributable under the GNU General Public License For UNINSTALLED payment modules select a payment Module from the uninstalled modules and click to expand the payment module tab Click the INSTALL button Credit Card The installed Payment Module will now be listed in the Installed Payment Gateways summary Deleting a Payment Module It is possible to delete a Payment Module However it may be easier just to HIDE a payment module at front end and
24. Province Your Contact Information Telephone Number E d it m gt Second Telephone Number Unique Name customers_second_telephone Active A Default Value Show Label A Error Text Your Second Telephone number cannot be empty Required x P Mobile Number Options Newsletter Your Password a osConcert y cartZone User Manual Sept 12 Page 13 of total 89 Pages osConcert visual online seat reservation User Manual Unique Name customers_second_tel BEEBE BRP Default Value a other mobile Input Information Input Type Text Bo Text Box Size 15 Minimum Length 8 Maximum Length Label Text EI Input Rollover Text zz Second Telephone Number Enter your Second Telephone Number Error Text Input Help Text Your Second Telephone number No Spaces Please cannot be empty Select Pages to Display Front End Backend E Sign Up V Account Edit V Create Account V Edit Account E Show Note General Status Use the tick boxes to set status Active in order to be used in osConcert emails and orders Show Label show front end and Required Default Value This field can be used to show a greyed text inside the field at the front end that will be overwritten by the customer for example Only Numeric or Other Mobile see below example NOTE especially when using a Drop Down menu is it advisable to use here a predefi
25. Step 3 Set up osConcert to display the Tax or Service charge in the Order Totals Module Admin gt Payment Modules gt Advanced gt Order Totals IMPORTANT Whenever a new Order Totals related module such as a Tax or Service Charge is installed it is best to uninstall ALL the Order Totals modules and then re enable each module one by one To do so DELETE the Sub Total and the Totals THEN install Tax Service Charge Sub Total and Total a osConcert y cartzone User Manual Sept 12 Page 66 of total 89 Pages rd Co klar ert n User Manual Tax GEO zones introduction Taxes and Service Charges are Zone country specific At this moment osConcert has 4 build in GEO ZONES USA Australia Box Office and World Zones NOTE World Zones incorporates ALL the countries of the world outside of the USA and Australia and Box Office This means the Tax or Service Charge you set to be charged for World Zone will be charged for ALL customers in the selected zone s country including orders generated by the nominated Box Office Normally the 4 default installed GEO zones are sufficient to get started with osConcert and do not require any additional set up please proceed to Error Reference source not found However for a more focused exposure in your own country e g UK it is possible to create a new GEO Zone as UK United Kingdom especially for the purposes of setting a new Tax or Service Charge like
26. User Manual T Sept 12 Page 43 of total 89 Pages osConcert User Manual visual online seat reservation Emailing Discount Coupons After the Discount Coupon is created it can be emailed to your customers Click and highlight the Coupon tab and click on the EMAIL icon to open the coupon email generator Discount Coupons Coupon Name Coupon Amount Coupon Code Creation Date 50 Discount 50 00 HALF PRICE 24 04 2009 Introduction Discount 20 00 Intro 20 26 08 2012 G From the pull down menu select to whom you want to email the Discount Coupons to Use the wysiwyg editor to edit the Discount Coupon text Introduction Discount 20 00 Intro 20 25 05 2013 E Discount Coupons Discount Coupons Message lt table width 100 style font fami y Verdana Anal sans serif Tygt 12px cellpadding 0 celbpsdrg 0 border 0 gt lt tr gt atd colspan Ba Ba Customer Name lt td gt lt tr gt lt tr gt lt td width 20 gt amp nbsp lt td gt D f Store Name has crested a Gift Voudher for you to the value of Wake lt br gt The Gift Voucher ID is Couwpon Code lt br gt You c it by going to SS Store URL and entering it during the checkout proce lt td gt lt tr gt lt br gt lt td colspan 2 gt lt br gt With thanks lt br gt lt br gt Store aar Cees lt br gt See Store Aides lt td gt lt tr gt lt table gt s All Customers oupon Waming Select Customer
27. amp DEVELOPERS Use this SQL query in pnpMyAdmin to quickly clear all test orders and make the orders tables ready TRUNCATE TABLE orders TRUNCATE TABLE orders_products TRUNCATE TABLE orders status history TRUNCATE TABLE orders total TRUNCATE TABLE orders_products_attributes TRUNCATE TABLE payment_response s osConcert y cartzone User Manual Sept 12 Page 80 of total 89 Pages osConcert visual online seat reservation User Manual 8 Home Page Edit CMS By default on the HOME page Front End of osConcert a Cartzone Proudly Presents welcome image mainpage php is displayed You may want to change the text and the image with your own in Admin gt CMS gt Homepage osConcert COMBI v6 MAY 2012 S8 osConcert Sunday 03 June 2012 VIEW ORDER CHECKOUT HERE SEATS LOGIN Home Tickets Welcome1 Guest OUR SHOWS We proudly present VISUAL ONLINE THEATRE SEAT RESERVATION FS osConcert Complete Online Solution For Managing Events and Ticket Sales CART ZINE General Admission TICKET ORDER osConcert Combi v6 DC 2012 02 Create an account or use Login username Password password un hr nt we 2 So On the Admin gt CMS gt Homepage click the EDIT button Then edit the text in the WYSIWYG editor CMS Homepage Define Language Homepage ry CNR 1 ZONE r Quick Links TICKET DISC
28. first then click the EDIT button to configure the Payment Module fields Admin gt Payment gt Payment Gateways Cheque Money Order This module serves as a simple starting point for use with Pending orders Cheque Money Order x Edit Enable Cheque Money Order True Money Order Except Payment australia Module Fal Zone m Do you want to accept ae If a zone is selected disable Aii Office Cheque Money Order payments this payment method for that UJ USA zone L World Zones Money Order Make Payable cartZone UK to Who should payments be made payable to Money Order Set Order Status Pending Set the status of orders made with this payment module to this Money Order Payment Zone doe value If a zone is selected only FI Box Off enable this payment method for DEE that zone W usa Display Name Cheque Money Order T World Zones Set the Display name to payment module Image Money Order Except Payment Afghanistan a Set the Image of payment Country module Alba S If countries are selected disable na this payment method for that Algeria countries American Samoa L Andorra Money order payment message displayed at the Front End Payment Method Edit Payment In ormation Make Payable To cartZone UK Send To cartZone UK London b LW1 Your tickets will not be released until we receive payment s osConcert y cartzone User Manual Sept 12 Page 56 of total 8
29. osConcert E Menus e Orders E Mail Address SALES webmaster cartzone co uk PURCHASED Country Canada Concert Details Shop Se Send Admin Confirmation and Extra Order Emails To Products cue Default theme Marketing cartzone Sales Payment Date format to display dates Reports d m Y My Account We are selling seats as Products Toots Products Front End No warranty is provided cariZone Redistributable under the GNU General Public License a osConcert y cartcone User Manual CART conc osConcert Administration Interface Password largetten Store Owner cartZone UK E Mail From webmaster cartzone co uk State Province Alberta Store Address and Phone cartZone UK London LW1 Company Logo osconcert png Server Date Offset 6 Time format to display time 12 No warrarty s provided Sept12 Page 8 of total 89 Pages osConcert visual online seat reservation User Manual Beginners set up of osConcert We suggest beginners to osConcert to go through the following steps 1 Shop Settings 2 osConcert Settings 3 Products 4 Marketing 5 Set up Payment Module 6 Concert Details 7 Home Page edit CMS 8 Edit Static Pages CMS a osConcert y cartzone User Manual Sept 12 RHH_ Page 9 of total 89 Pages osConcert visual online seat reservation 1 Shop Setting User Manual In Admin gt Shop Settings you set all shop related information that is both visible on the fro
30. seat reservation ditional Notes User Manual To get the most out osConcert please note the following additional notes My Account Admin Cartzone is encouraging all Administrators to strengthen the Admin password in Admin gt My Account The Admin Account is accessible from all menu s and sections in osConcert CART ZONE Quick Links TICKET DISCOUNTS COUPONS El Menus Orders PURCHASED Customers Concert Details SALES Shop Settings Seatplan Channels At Shop Settings General User admin ssl ya Settings Signout Help Clear Cache Add to Quick Links Front End My Store General Template Languages Files Advanced Orders Status You can enable more options in the OSConcert Settings Store Name os i A My Account User admin Admin Account Update Account My Account Images Site Maintenance Store Owner Account Settings Signout Help Clear Cache Name admin user Email Address webmaster cartzone co uk Password Hidden Group Level Top Administrator Account Created 2007 04 26 17 35 51 Log Number 24 Last Access 2012 08 04 19 22 58 Modified 2007 04 26 17 35 51 Amount Rounding Factor To round of amounts used in the Order Total Module to a pre defined factor edit the settings in Admin gt Payments gt Advanced gt Order Totals f Payment Advanced Order Totals Order Total Modules User admin Account Settings Signout Help Currencies Payment Gatewa
31. visual online seat reservation User Manual 3 Products introduction The Admin gt Products section serves as your catalog In Products shows and thereof are created then displayed in a category structure for example a Stall Row Balcony etc each will be a Sub category of a SHOW In a General Admission show it is possible to add a sub or child category that will show as sub products for example for Concession tickets To manage products osConcert offers you to use the following dedicated menu options each has specific advantages Admin gt Products To edit a Show Image To delete a Show Image Set Master Quantity Admin gt Alternative Edit Category Advance user seitings Hide individual seats Note before you continue and start working with Products we recommend first to get a feel for what your customers experience when ordering your tickets What do the various settings you have set so far actually do at the front and backend etc Then when you are more familiar working with osConcert explore the various options and check out the advanced user on line documents osConcert User Guide Documents Related chapter osConcert Details Concession tickets give the holder of the ticket the right to enter the venue to see the show normally with a discounted price It could also mean that the ticket holder has the right to get something from the concession snack stand For example Child
32. 0 TROU 6 TONING EEE EE EE EE EEE 50 VU 50 melis TS ee A ENE N NE EEE 51 Displaying Currencies front end rrrrrrnrrrnnnrrrnnrrrnnnvrnnnvrrnnnvrrnnnnrnnnvernnrnsrnnvensnvnssnnvssnnvene 52 Payment Selection at Front End essvvvvrrrnnnnnnnvvrrrnnnnnnnvvernnnnnnnvversnnnnnnnveeeenenn 53 Payment Order Status and Ticket Delivery rrrrrrnnrrrnnrrrrnnvrrnnvrrnnnvrnnnvrrrnnvensnvnrnnnvennnnenn 54 Payment Module INCIUSIONS EXCIUSIONS rrrrrnrvrrannvvrnnnvvrrrnnvrrnnnvvrrrnnvnrnnnrnrrsnnversnnvnssnnnnenn 54 Installing Payment MOdUES va 424 55 Deleting Payment Module ssnissrsrrernmnn a 55 Payment Modules introduction seernonnnvrrnnnnnnvrrnnnnnnvernnnnnvvennnnnnvernnnnnuvennnnnnenee 56 ChEAUS Money Order sssc cccssasnesssteveanspaiusiensensnasnsatueatecrs sesieanaeneuandeesermeeeaaeieeeenaneaes 56 COD Cash On Delivery vervene eee 57 Paypal Paypal Credit Cards IPN rrrnrrrrnrrrrnnrrronrrrrnnvrrsnvrrnnnversnrrsnnnvrnnnrrsnnnvsnsnvnsennvennnnen 58 BOX OIIO E nee nner E EE AE E A eee 60 Free EV EE E EEE 61 NU ae ZO aA EE EE 62 Credit card by Beanstream rmrrnrrrannvernnrrrnnnvrnnnvrrnnnrrnnnvrrnnnrsnnnvessnrnsnnnvensnvnsennvsssnvessnnnsnnnse 63 VEPS deek 64 BEN VA Vr OE 65 Tax WIOGUIC NON NN 66 P S 66 Tax GEO Zones NO eu 67 Tax Classes Adding a new Tax Class s mrsnrrrnnnvvrrsnnvorennvrrrsnnrnrssnrversnnrersrnvvrrsnnvnsssnnssrn 68 Tax Adding a new Tax Rate rorrernvrerorrvrrrnnroronarvrrrn
33. 1 Company Logo osconcert png Server Date Offset 8 Time format to display time 12 User admin Account Settings Images Site Maintenance Store Owner cart one UK E Mail From webmaster cartzone co uk State Province Mississippi Store Address and Phone cart7one UK London LW1 Company Logo osconcert png Server Date Offset 6 Time format to display time 12 Page 16 of total 89 Pages osConcert visual online seat reservation User Manual In Admin gt Shop Settings gt Advanced gt osConcert Settings the followings settings can be configured at any time f Shop Settings Advanced osConcert Settings a osConcert Settings Signout Help Clear Cache Add to Quick Links Front End Images Admin User Groups Site Maintenance w TPT General Template I Languages Files dr Quick Links M Orders Status Coupons You can enable more options in the OSConcert Settings El Menus osConcert Version osConcer v6 r C t COMBI v6 JULY 2012 SALES PURCHASED E Ticket Delivered Status Customers 3 Concert Details urrency Left Symbol Enable PDF E Tickets true Display PDF E Tickets for Delivered Status true Enable How To Guide eatplan Channels true Products CMS Hide Choose Billing Address Hide Delivery Address Marketing yes yes Sales Payment Seat Plan Cache Expand Menus List false true Reports My Account Seatplan Live Logging Seatplan Timeout false 600 Tools d
34. 14 of total 89 Pages osConcert visual online seat reservation User Manual DEVELOPERS If you select Input Type as Custom you have to write your code to validate and prepare entered values to be stored in database The following are the needed functions For Rendering the Field create the function edit__ lt uniquename entered gt in includes classes customerAccount php For retrieving the Field from db create the function getdb lt uniquename entered gt in includes classes customerAccount php For Validation and preparing field for storage create the function check__ lt uniquename entered gt in includes classes customerAccount php For Validation on javascript create the function validation check__ lt uniquename entered gt in includes javascript customer_account js Also without choosing Input Type as custom you are still able to create any of the above functions for your needs Our Working code adjusts to call your own defined functions To eliminate the country field all together make a default country in table structure address book osConcert by cartzone User Manual T Sept 12 Page 15 of total 89 Pages osConcert visual online seat reservation 2 osConcert Settings User Manual In the osConcert Settings section you configure specific osConcert related settings switch on off modules set and change set specific system settings edit error messages or and not l
35. 2 Page 20 of total 89 Pages osConcert visual online seat reservation User Manual Show subcategory count For reserved seating with visual seat plans Enable setting to calculate count and view remaining OR the available seats in a sub category Choose Reserved Remaining or False Default Remaining Note to disable from the front end set to FALSE Show Subcategory Count 9 reserved O remaining false 6 6 SHOW 1 KE Kallang Theatre 7 30pm Description T 72 2 y feg fs FE LED Stalls Circle Right Available 944 Available 340 b Available 340 Codereadr API Active Default False For more info http codereadr com Codereadr API Ticket logo URL for your Codereadr Tickets logo Codereadr API Key Your API key assigned by Codereadr Codereadr Barcode Size Select here the bar code size for the Codereadr barcode 3 small Default do not change 2 medium 1 large NOTE This is NOT the size of the barcode printed on your E tickets but the barcode Codereadr software displays on your scanner device in the event you to scan then upload scanned barcodes This function among other options requires a database and you will also need to register with Codereaar Codereadr Invalid Ticket Text field for Codereadr invalid or unauthorized barcode on the scanning device at the moment of scanning the barcode CodeReadr Not Released Your payment has not yet been confi
36. 2 n On Line Sales Report Please enable or disable the Sub Totals tickbox After the SEARCH button is clicked the following Sales Report will show Start Date 24 06 2012 1 End Date 24 08 2012 I Search Product Box Office All Users w DATE ID All Tickets y Payment Status Delivered Sub Totals Export to PDF Export to Excel PAGE 1 2 Next Total Count 37 NET TOTAL 1 020 00 Product Order ID Ticket ID ors Date ID SHOW Client Billing Name Qty Status Amount Balcony A1 1 1 1139 y DATE 1 SHOW 2 user name user name 1 Delivered 5 00 Sub Total 5 00 Balcony A2 2 1 1179 AE DATE 1 SHOW 2 user name user name 1 Delivered 5 00 Sub Total 5 00 Balcony A64 3 3 132 NM DATE 1 SHOW 1 user name user name 1 Delivered 5 00 Sub Total 5 00 Balcony A63 4 4 1442 hi DATE 1 user name user name 1 Delivered 5 00 Sub Total 5 00 Balcony A62 5 5 1582 v DATE 1 SHOW 2 username username 1 Delivered 5 00 Sub Total 5 00 Balcony A4 6 6 16159 Y DATE 1 SHOW 3 user name user name 1 Delivered 5 00 Sub Total 5 00 Balcony E30 a osConcert y cartzone User Manual Sept 12 _ Page 47 of total 89 Pages PDF Sales Report When clicking EXPORT TO PDF osConcert will generate a pop up with the following Sales Report Click the Saved as button to save the PDF file amp gE N 18 Ik Start Date 2012 06 24 End Date 2012 08 24 Payment Status Delivered Tickets
37. 9 Pages COD Cash On Delivery osConcert visual online seat reservation User Manual Similar to Cheque Money order Payment Module Cash on Delivery COD Module is also a simple module for use with Pending or Back order orders Cash on Delivery A COD Enable Cash On Delivery Module Do you want to accept Cash On Delevery payments COD Payment Zone If a zone is selected only enable this payment method for that zone COD Exclude these Countries If countries are selected disable this payment method for that countries COD Exclude these Zones If a zone is selected disable this payment method for that zone False Australia Box Office USA World Zones Os Australia L Australia Box Office USA V World Zones Set the status of orders made with this payment module to this value Display Name Cash on Delivery Set the Display name to payment module Image Ce Set the Image of payment module osConcert by cartzone User Manual Sept 12 __ Page 57 of total 89 Pages osConcert visual online seat reservation Paypal Paypal Credit Cards IPN The Instant Payment Notification IPN is a message service that notifies you of events related to PayPal transactions User Manual Our free Paypal IPN module will give you 2 options at the Paypal Payment page 1 The option for customers with a Paypal ac
38. Code Store Logo Qi m City Date_Purchased ae Country Telephone Deli Detail Email_Address IO kl Addenan Of Of Nalon Manna Of Delivery_Name m r Delivery_Company Email Format Text and HTML Email DEVELOPERS edit email messages table directly s osConcert y cartzone User Manual Sept 12 RH Page 40 of total 89 Pages osConcert visual online seat reservation User Manual Social Networking osConcert has a build in Social Networking bar that when enabled shows your social networking icons for Twitter FaceBook Linkedin and Googleplus Admin gt Marketing gt Options User demouser f Marketing General Account Settings Signout Help Clear Cache A summary of marketing tasks Sa pn Surveys eMarketing SMS Marketing SEO Newsletters Banner Manager Wallet Quick Links Coupons C Menus Orders PURCHASED EPER f Marketing Options ks Account Settings Signout Help Clear Cache Add to Quick Links Front End Concert Details Marketing Options gt og SALES General Surveys eMarketing SMS Marketing Shop Settings SEO Newsletters Banner Manager Wallet yy Seatplan Channels Looe Le k Products a You can enable more options in the OSConcert Settings CMS El Menus Marketing mong Allow Guest To Tell A Friend Show Featured Products on Main Page true Sales re gg a a EREEREER EEEEE S Pam Concert DetailsAdd Social Bar T
39. Customer Account Also a handy option when Purchase without account and very helpful for nominated Box Office users because BO can state customers details here Default No IMPORTANT If the language definitions are empty the field will not be visible Therefore you can choose how many fields you want to employ DEVELOPERS from includes languages english php Add Social Networking If set to YES a small Twitter Facebook icon will be added on the lower section of order confirmation page Default No IMPORTANT The includes social_networking php file will need to be edited with your own social network links for this to be effective Ask the help of a webmaster to achieve this for you See also Social Networking nen Date Time A To download and print your PDF seat tickets click here TICKET ORDER EE Get Adobe Reader HERE ly CONTINUE Purchase without an Account Set to Yes if you want your customers to be able to purchase tickets without an account Default No Maximum quantity in cart Set the maximum number of tickets per order 0 unlimited Use for example when 1 registered user may only order 1 ticket Default 0 Disable creating account entirely Do you want to skip log in entirely and send customers directly to check out process Handy for Free tickets but do note that NO user details will be registered printed on the E tickets Default No a osConcert y cartzone User Manual Sept1
40. Description text 2nd Show Save 2 8 sHow 2 2nd SHOW Today now Date Bo 1 Va b ee gt SHOW 3 SHOW3 Description enue Date Time T gt SHOW 4 SHOW 4 Description Venue Date Time gt SHOWS SHOW 5 Description Venue Date Time gt SHOWG6 SHOW 6 Description Venue Date Time n gt General Admissic General Admissic Description Venue GA Date 9pm Date GA 7 amp ID Type here an ID eg A note as a quick identifier at the back end Can be text field HTML or left mpty Active Tick box to set Show ACTIVE Green status bullet Show is Live Red status bullet Show is hidden from the front end but visible in the Menu Name Type a NAME of the Show at the back end console Text field no limit Can NOT be left empty Heading Type a HEADING text to be shown at the front end Text field no limit Can NOT be left empty NOTE that HEADING will be used on page category headings and will also be used on final e ticket Description Type a short DESCRIPTION here Text field or HTML Can be left empty but Venue Date Time and Description can also provide more detail whenever a visitor views a seat plan See below example of front end Venue Type VENUE details here Can be left empty but Venue Date Time and Description can also provide more detail whenever a visitor views a seat plan See below example of front end Time Type the TIME of the show Text field no limit Can be left empty but Venue
41. Help Clear Cache Front End summary of marketing tasks i General Surveys eMarketing SMS Marketing SEO Newsletters Wallet Options LUARTZINE sr Quick Links Email Messages TICKET Admin User Manipulation DISCOUNTS Admin User Password Remember COUPONS User Creation El Menus a Customer Password Remember Ed It Orders Message to all customers PURCHASED Customized Invoice Page Customers Contact Us Concert Details SALES Seatplan Channels Shop Settings Click on the EDIT option to open the WYSIWYG editor Edit the text and add remove the field references Do not forget the required Subject and Reply to fields Click the SAVE option to save all your settings Etone Passord ramenoer Save Email Subject osConcert Account Details Required Email Reply to webmaster cartzone co uk Required gn BI U F EE ME stves v Paragraph SiS ae jo SbSF7OmRaNMOMUL SH 2B 2 a in at 4 aT Dear First Name Your Store_Name account details are as follows Username Merge Fields Login_Email Password Login_Password If you have trouble accessing your account please contact us at Store Email With thanks Store_Owner Customer Account First_Name Last_Name Store_Owner Store_Name Store_Email Login_Email Login_Password Email_Greeting Email Format Text Email s osConcert y cartzone User Manual Sept 12 Page 36 of total 89 Pages rd Co kla
42. KET Admin User Manipulation Ed it EN m LESLIE Admin User Password Remember COUPONS User Creation El Menus Customer Password Remember Orders Message to all customers PURCHASED Customized Invoice Page Customers Contact Us Concert Details SALES Seatplan Channels Shop Settings Click on the EDIT option to open the WYSIWYG editor Edit the text and add remove the field references Do not forget the required Subject and Reply to fields Click the SAVE option to save all your settings sl Save Email Subject osConcert Registration Confirmation Required Email Reply to webmaster cartzone co uk Required Email Text ST ee B Z U a2 EE Styles v Paragraph i j LEG Om A O t 2E x L2 Part t ATA Dear First Name Welcome to Store Name Your details are as follows M Fi Username Login Email Password Login_Password Please use this link erge Fields Admin Link With thanks Store Owner Admin Account p First Name Last Name Store Name Store Owner Store Email Login Email Login Password Admin Link Text Email Email Format There where possible osConcert is using a WYSIWYG editor or What You See Is What You Get editor allowing you to format all text add images easily For more info http www tinymce com a osConcert y cartzone User Manual Sept 12 Page 33 of total 89 Pages rd Co klar ert n User Manual Admi
43. Manual m Amount 5 00 5 00 5 00 5 00 5 00 5 00 x Number W a s TE Jorde 15 osConcert by cartzone SEAT Orden Ticket ID Ticket Prir SHOW Balcony A 1 1139 Y DATE 1 Balcony A 1 11 9 DATE 1 Balcony A 3 132 Y DATE 1 Balcony A 4 1442 DATE 1 Balcony A 5 1582 Y DATE 1 Balcony A 6 16159 Y DATE 1 Balcony E T 17962 N DATE 1 Balcony E 8 18999 Y DATE 1 Seat A3 9 194 5th AUG Seat A6 9 19393887 Y DATE 1 Blue Rows 9 1934104 DATE 1 General A 9 1935630 Y DATE GA Seat A2 12 1123 Y 5th AUG Seat A4 12 1125 Y 5th AUG Seat AS 12 11233886 Y DATE 1 Seat A7 12 11233888 Y DATE 1 Blue Row 12 11234102 Y DATE 1 Blue Row 12 11234103 Y DATE 1 Hamars A 19 19799I5 D0 NATL EA User Manual Date ID SHOW 2 SHOW 2 SHOW 1 SHOW 2 SHOW 3 SHOW 1 SHOW 1 SHOW 1 Client user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name user Name Sept 12 Billing Na QTY user name user name Status 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered 1 Delivered
44. Menus Use MIME HTML When Sending Emails Verify E Mail Addrsses Through DNS Orders false false Customers Concert Details Send E Mails Test Email address SALES true webmaster cartzone co uk PURCHASED Shop Settings Messaging Times Email Activation 0 00 0 00 1 Seatplan Channels Products Email Interval Sec CMS i Marketing Sales Click EDIT to edit text in WYSIWYG or click the small envelope to send a Test Mail a TY maneng gt o enmamneung P TTOUUTTS User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End pe a Go General eMarketing SMS Marketing CART ZONE Options yr Quick Links TICKET DISCOUNTS COUPONS IM No v rranty is provided El Menus an Redistributable under the GNU General Public License ps SEND test email Customers Concert Details SALES Edit the text and add remove the field references as you wish Do not forget the required Subject and Reply to fields Click the SAVE button to save your settings Save Email Subject osConcert Seat Reservation Order Required Email Reply to webmaster cartzone co uk Required Email Text LE ae B Z U 3 3 B styles v Format z f D Ey Oma A tA Oo 2x e2 Ma at VEE AT Merge Fields N J Personal details First Name Last Name Company Store Owner Dear First Name Last Name vinge ore Email Thank you for your purchase The details of your order are below Street Address Post
45. OUNTS Mainpage php COUPONS Syntax None El Menus SALES PURCHASED Customers Concert Details Shop Settings Seatplan Channels Marketing Aral Le 2 pt e Heding l B 7 U S folie e B o cj E E EE E F R re Alg a a TT Arar DOG User admin Account Settings Signout Static Pages fai ra H Ta a nm z We proudly present i VISUAL ONLINE THEATRE SEAT RESERVATION gt osConcert Sales Payment Mainpage Type Html rea Reports My Account DEVELOPERS The Homepage can be edited directly templates cartzone content english mainpage php Image for Home page Create a jpg file of 500px W x no limit the Cartzone image is156pt H named banner jpg Then overwrite the above Cartzone banner jpg image with your own image in www cartzone co uk banner jpg where cartzone co uk is the name of your own ticketing configuration on your server osConcert by cartzone User Manual Sept12 Page 81 of total 89 Pages rd Co klar ert n User Manual 9 Static Pages CMS Static pages are pages that are delivered to a user exactly as they are stored Static pages in osConcert are the Ticket Delivery Privacy Notice Conditions of Use and About us In osConcert the Static Pages are stored in the CMS Content Management System Either switch OFF or EDIT the default complimentary Cartzone text and replace all osConcert refer
46. RODUCT template in Admin gt Marketing gt eMarketing gt Products Marketing eMarketing Product User admin Account Setting Product Messages General Surveys eMarketing SEO Newsletters Wallet CART ZUNE Product Messages yr Quick Links TICKET Message Type DISCOUNTS Product Sale 8 COUPONS No warranty is pre El Menus Redistributable under the GNU G Orders SALES PURCHASED Customers Concert Details Shop Settings Seatplan Channels Products CMS Marketing Sales s osConcert y cartzone User Manual Sept 12 Page 32 of total 89 Pages osConcert visual online seat reservation User Manual Admin User Manipulation Template osConcert encourages users to strengthen the ir Admin password Every time there is a manipulation in the Administration section of osConcert for example when additional Administrators are created or an Admin password has been changed osConcert will generate and send an automatic email to the respective user and the system administrator that is you Admin gt Marketing Click to expand and to preview the Admin gt Marketing gt Admin User Manipulation Template f Marketing General User admin Account Settings Signout Help Clear Cache Front End A summary ot marketing tasks Q o General Surveys eMarketing SMS Marketing SEO Newsletters Wallet Options CAR ZINE sr Quick Links Email Messages TIC
47. VAT that will be unique to that zone and not seen to any other World Zone customers You may want to ask the help of a webmaster to assist you with this For more information please see Setting up a Tax for a specific Country ft Payment Payment Gateways User admin Account Settings Signout Help Payment Modules Payment Gateways Currencies LAR ZUNE Advanced 2L E Payment Modules r Quick Links Installed Modules TICKET PE DISCOUNTS i ft Payment Tax Zones User admin Account Settings Signout Help UnInstalled Modul TE TREG COUPONS e ANZ ank aa Payment Gateways Currencies Bank Transf El Menus a s Authorize n a osConcert y cartzone User Manual Sept 12 Page 67 of total 89 Pages osConcert visual online seat reservation User Manual Tax Classes Adding a new Tax Class In most countries a Sales Tax is applied to the sale of a product or a service These Tax Classes are called Sales and Use Tax in the United States Value Added Tax VAT in the European Community and Goods amp Service Tax GST in several other Countries To create a new Tax Class click Admin gt Payment gt Tax gt Classes ft Payment Payment Gateways User admin Account Settings Signout Help Payment Modules EE Payment Gateways Currencies LAR I ZINE ENE oe SL EL Payment Modules EY r Quick Links a Av Installed Modules TICKET Cheque Money O
48. alue Delivered download tickets Display Name Set the Display name to payment module Paypal Credit Cards Image Browse Set the Image of payment an module The PayPal Credit Cards IPN payment message displayed at the Front End will depend on what payment option you have with PayPal The payment option will also determine if your customers are leaving your website or not osConcert by cartzone User Manual Sept12 Page 58 of total 89 Pages osConcert visual online seat reservation User Manual Bank Transfer Payment The Bank Transfer Money Order Payment Module BT is configurable for all banks for Pending orders and not for Direct debit NOTE the various Australian and German bank Payment Modules are basically identical Bank Transfer modules and need to be edited to suit your needs o Bank Transfer Payment EZ BE x a Edi Enable Australian Bank True Swift Code 12345678 Deposit Module ae Swift Code Do you want to accept False Australian Bank Deposit payments Bank Account Name Joe Bloggs Bank account name Payment Zone If a zone is selected EE Bank Name The Bank only enable this Box Office Bank Name payment method for USA that zone Se Set the status of orders made with this payment module to this value Exclude these Afghanistan Countries PE If countries are Albania Display Name Bank Transfer Payment selected disable this Alg
49. artzone User Manual Sept 12 Page 71 of total 89 Pages osConcert visual online seat reservation User Manual Order Totals Module By default osConcert is set up to show Order Totals without displaying any Tax Service Charge or Booking Fee at the confirmation page at the front end IMPORTANT To display a new Tax Service Charge or Booking Fee ENSURE that all products have gotten a tax ID in the product and tax database as explained in Tax GEO zones In order to display the new Tax or Service charge at the confirmation page at the front end the new Tax or Service Charge needs to be Installed and Enabled in the Order Totals Module Admin gt Payment Modules gt Advanced gt Order Totals Payment Tax User admin Account Settings Signout Tax Options Payment Gateways Currencies Tax Decimal Pl Display Prices with Tax SALES SL E1 Order Total Modules Installed Modules PURCHASED s SubTotal Customers Total SE Shop Settings Discount Coupons Seatplan Channels Low Order Fee Produets Global Quantity Discount CMS Shipping Service Charge The new Tax or Service Charge will be listed in the UNINSTALLED Modules Double Click on the Tax or Service Charge module and click the INSTALL button After installation the new module will now list in the INSTALLED Modules and display at the front end SL El Order Total Modules SubTotal O O Service Charge
50. ation User Manual Ticket Printing Customers should be informed that they need to set their Adobe reader printing options to allow page handling which will enable multiple tickets per page to be printed at once Adobe reader File Print Page Handling pull down select Multiple pages per sheet Ticket Clear from your server The PDF tickets generated by osConcert consist of 2 sections 1 the PDF Event Ticket PDF section 2 the Ticket Bar PNG Barcode section From time to time you will need to clear out the PDF Event Tickets and Ticket Bar PNG as they are generated in the images folder and will use unnecessary web space over time Eg ticket bar 3 1 368 png eg events tickets 1242527996 pdf Use server date to help you delete unwanted files a osConcert y cartzone User Manual T Sept 12 Page 76 of total 89 Pages osConcert visual online seat reservation User Manual 7 Concert Details In osConcert THE dedicated place to set up edit and reset loaded shows visual seat plans is in Concert Details In Concert Details each available loaded show will be listed and new shows can be set up or re priced even in hurry Admin gt Concert Details f Concert Details User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End a Concert Details C O CART ZUNE st Quick Links a Concert Details TICKET ID activ Name Heading Description Venue Date Time Date
51. ations ie Basket Otter Baskets STAGE A 2l3slalsl el r 9 10 Bllallz s 4alsle 7 aT s 10 ellall2 alas lez aT 9 lao CURRENCIES oy iyez ay a4 5 1617 8197 10 Elilz 3 alslel7lald9sl 1n US Dollar Flallzii3a jalslle 7 9 10 glilzlal als el7 s sl i mlilzl3al als e f7lsl sl i Ililz al alsle f7 selsl 10 alalazalasl alslel l7 slsl 10 1 Click on the seats 2 Seats will be added you require to the cart CHECKOUT Here s osConcert y cartzone User Manual Sept 12 Page 52 of total 89 Pages osConcert visual online seat reservation User Manual Payment Selection at Front End Regardless how you configure osConcert offering tickets to your customers eg Paid Free with Seat Plans General Admission or with a Box Office in order to complete a successful transaction osConcert needs to be configured with 1 or more pre installed payment modules NOTE only if 2 or more Payment Modules are installed AND these Payment Modules are set up to be world zone specific customers from these specific World Zones will be able to make a preferred selection at the Front End Payment Modules in Admin gt Payment gt Payment Gateways ft Payment Payment Gateways Payment Modules Payment Gateways Lrin i Une ALEL Payment Modules r Quick Links r i Installed Modules TICKET Cheque Money Order DISCOUNTS COUPONS Bank Transfer Payment Payment Modul
52. bol or string of characters after the amount for example cents Type here the right symbol Decimal Point Type here the symbol for the decimal point Thousand Point Type here the symbol for the Thousand Point Value If this is the Default currency set value to 1 00000000 If this not the default currency type here the exchange rate value for your currency eg the value in relationship to your Default Currency NOTE the exchange rate values need to be manually updated periodically See also www oanda com IMPORTANT EVERYTIME a currency is set up OR edited ensure to tick the default tick box to set the currency as the default currency and click the SAVE button Failure to do so will result in osConcert displaying Price 0 without a Currency T Title Decimal Point Code Thousands Point Symbol Left Decimal Places Symbol Right Value ni Set as default requires a manual update of currency values U if Currency Code Value US Dollar default osConcert a cartzone User Manual Sept 12 gt Page 50 of total 89 Pages osConcert visual online seat reservation User Manual The New Currency listing at the back end New Currency Currency Code Value Euro EUR 0 81 Pound GBP 0 64 US Dollar default Editing a Currency To edit a currency also the Default currency follow instructions in Setting up a New default Currency
53. both the Front and Back End Handy feature if you manage several different osConcert shops simultaneously No limit Type here the name of your store No limit IMPORTANT Do NOT FORGET to edit IMPORTANT Do NOT FORGET to edit Select country from pull down and click the save button United States P Republic Taiwan Tajikistan Tanzania United Republic of Thailand Togo Tokelau Tonga ng Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States x Emails To User Manual Sept 12 Page 10 of total 89 Pages osConcert visual online seat reservation State Province State Province Aberdeen Aberdeen Aberdeenshire Anglesey Angus Argyll and Bute Bedfordshire Berkshire Blaenau Gwent Bridgend User Manual Set country first and then select State Province zone from pull down Click the save button to save your selection x Bucking 15hire Caerphilly Cambridgeshire Cardiff Carmarthenshire Ceredigion Cheshire Clackmannanshire Conwy Cornwall Send Admin confirmation and Extra Order Store Address and Phone Default Theme Company Logo Date Display to display dates Date format to display dates Set this field to receive order confirmations to your mailbox Separate multiple emails with a comma Edit to disp
54. count to easily login and complete payment note as long as you have PayPal Account Optional enabled inside your PayPal merchant account settings 2 The option to choose to pay by Paypal Credit Cards Mastercard is for USA only This PayPal service is free but you must have a Paypal business email account For more info please visit PayPal IMPORTANT Failure to make the correct settings for the Payment IPN will be disastrous Set up this Payment Module VERY CAREFULLY READ the SPECIAL help file Using PayPal IPN Paypal Credit Cards EZ Edit Allow PayPal IPN Do you want to accept PayPal IPN payments and notifications PayPal IPN ID Your business ID at PayPal Usually the email address you signed up with You can create a free PayPal account at http www_paypal com PayPal IPN Notify URL Exact location in which your paypal_notify php file resides PayPal IPN Use CURL Use CURL to communicate with PayPal CURL has been DETECTED in your system PayPal IPN Add Shipping to Amount Add shipping amount to order amount will set shipping amount to 0 in PayPal PayPal IPN Add Tax to Amount Add tax amount to order amount will set tax amount to 0 in PayPal PayPal IPN Update Stock Before Payment Should Products Stock be updated even when the payment is not yet COMPLETED PayPal IPN Allowed Currencies Allowed currencies in which customers can pay Allowed by PayPal USD EUR GBP CAD JPY AUD MYR
55. d free Advanced paid and Pro paid options Users will need their Vendor merchant login ID PayPal Flow is essentially only a merchant account The transactions conducted via PayFlow Pro for US Merchants do not appear in your PayPal account Instead they are forwarded directly to your merchant bank account Basically PayFlow Pro is just like any other traditional payment gateway like to Authorize net etc In North America you can connect the PayFlow Pro service to your own merchant bank account In the UK the Payflow Pro service is actually bundled as a hybrid service with Website Payments Pro connecting all the transactions to your UK PayPal account and all monies are deposited to your PayPal account instead of directly to your bank account For more info PayPal PayFlow NOTE If you are new to the e commerce landscape then you are probably better off working with Paypal Paypal Credit Cards IPN for processing simply because it s an all in one solution that is inexpensive However for merchants who are established process numerous orders daily and need more advanced reporting then PayFlow Pro is the better solution o PayPal PayFlow Enable PayPal PayFlow Do you want to accept PayPal PayFlow payments Vendor Your merchant login ID that you created when you registered for the Website Payments Pro account User If you set up one or more additional users on the account this value is the ID of the user au
56. d that report as a list in Excel or PDF format Finally for every Reserved seat you see in the front end SHOW each of the seats should be noted as Delivered anything Pending must be attended to If you do not have completed payment you may consider deleting the order and returning the seats back in stock 64 osConcert y cartzone User Manual T Sept 12 Page 6 of total 89 Pages visual online seat reservation ey osConcert User Manual Quick set up of osConcert For advanced users or those in a hurry please follow the following quick set up steps Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Personalize Shop Settings Admin gt Shop Settings gt General Customize the Sign Up Form Admin gt Shop Settings gt Advanced gt Customers Server Time Offset Admin gt Shop Settings gt Server time offset Edit Static Pages edit the default complimentary text s or write your own Admin gt CMS Home page edit delete the default osConcert homepage Admin gt CMS gt Homepage Edit Customer email receipt as well as the rest of the marketing templates Admin gt Marketing gt E Marketing gt products gt Product Sale If you plan to provide PDF E Tickets for download enable e tickets then configure your E Ticket Admin gt Quick Links gt Ticket gt Edit Event Ticket Set up a payment module Use Check Money Order to test or rename a module as a non payment re
57. e like the invoice tickets to be sent to L 1 way st London 1234 CHANGE DDRESS London United Kingdom Hide Delivery Address Set Yes or No Yes Hiding Delivery address info on confirmation check out page See also Hide choose Billing Address OUR SHOWS ORDER CONFIRMATION SHOW 1 Venue Date Time 1 Transaction Security To ensure this transaction is more secure we have logged your unique computer address 202 152 196 162 SHOW 2 a Venue Date Time Delivery Address Est Seats Reserved Ect SHOW 3 S 1x DATE 1 Balcony E1 Venue Date Time 1 vay st SHOW 1 SHOW 4 London 1234 Venue Date Time Venue Date Time London United Kingdom tx DATE 1 Balcony E30 SHOW 1 SHOW 5 Venue Date Time Venue Date Time SHOW 6 sages E Venue Date Time Billing Address o SubTotal 10 00 user name Total 10 00 TICKET ORDER 1 way st London 1234 London United Kingdom Your cart expires in 01 34 mks a sog Payment Method moneyorder 1 Payment Information Balcony 30 DATE 1 35 00 Make Payable To cartZone UK Send To N cartZone UK London LW1 Your tickets vill not be released until we receive payment I Delivery Information Payment Information Confirmation Finished Privacy Notice Conditions of Use Contact Us Seat Plan Cache IMPORTANT Seat plan cache when set to True will render a faster seat plan by retaining memory of the pages This should be enabled after testing Default True Expand Menus L
58. e default country state in the Sign Up form a oe eS Se e 0 How can I change the HOME url on the front end to my main website address Edit includes configure php define HTTP HOME URL htto vourdomainname 11 How to setup a General Admission GA as a category Show 12 How to setup a Product in Show 13 How to setup a Box Office BO checkout 14 My tickets are free how do I set up a free concert 15 My concert does not require reserved seating How can create a General Admission event 16 How do I edit visible text shown on the Front End Most visible files in the browser have an associated Language File e g includes languages english checkout_payment php Therefore user developers can easily change text by editing these files 17 How do edit the type or length of numeric customer account fields 18 How can let my customers purchase tickets without registering Sales and Orders 1 How do I monitor sales from specific users 2 How can I download a list of tickets sold with the buyer s names and seat names CMS and marketing 1 Which is the best way to send an email to all my customers Payments and delivery 1 Howto Enable Shipping What are order Totals and how do I configure them How do Set up a Service tax or a Booking Fee want to deliver real tickets by post How do set up shipping costs mA 8 PN How do I use PayPal IPN as a payment module in osConcert Discount set up 1
59. e more than the set Master Quantity Save your settings by clicking the SAVE icon Front end page with three ticket types added GENERAL ADMISSION EVENT Sample Hall Today Now Master Quantity example There are 200 seats remaining for this show General 400 stock 400 Child 25 stock 25 For children up to 12years stock 25 0 50 OAP 50 4m stock 50 Old And Pensioners gt 65years ID required The highlighted section tells your customers the total number of seats left to purchase Next to each ticket type is the number of tickets left e g still in stock Clicking the order button will take a customer to the page for that ticket here there will also be a reminder as to how many tickets are available GENERAL ADMISSION EVENT 1 00 Sample Hall Today Now Master Quantity example Price 1 00 Quantity 1 Total Price 1 00 CONTINUE SHOPPING ADD TO CART Note that this total is valid at the point the page loads and does not include quantities in this customer s or any other customer s basket only those tickets already physically sold s osConcert y cartZone User Manual Sept 12 Page 27 of total 89 Pages rd Co klar ert n User Manual In case a customer is trying to buy too many tickets the following happens If the customer is trying to order more tickets than there are available in the respective category the customer w
60. ences with your own shop name or write your own in Admin gt CMS gt Static Pages CMS User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Static Pages Q Homepage 5 FAQ CART ZUNE Search Q Go To Ticket Delivery yr Quick Links TICKET DISCOUNTS ae Ticket Delivery Privacy Notice El Menus n a ee Terms of Service Customers About us Concert Details SALES News PURCHASED Article Management Reviews Management Shop Settings if Reviews sete Listing settings A FrontPage Settings Sticky Settings Seatplan Channels f Products a AC De aa Reviews Management Listing Settings Reviews Settings Sticky Settings Sales FrontPage Settings Other Settings N Payment On the preview pane of the Ticket Delivery Static Page it is possible to change the display STATUS green red by clicking the GREEN bullet The listing of the Static Pages is set by default by osConcert but the listing sequence of the Static Pages on the Front End can be changed by clicking the small blue UP or DOWN buttons next to the green status bullet a osConcert y cartzone User Manual Sept 12 Page 82 of total 89 Pages osConcert visual online seat reservation User Manual Ticket Delivery On the Ticket Delivery you write for example Refund information or the Right to cancel a show without prior notice Click on the Ticket Delivery to expand On the expanded tab click EDIT
61. er E Continue Checkout Procedure to confirm this order GIFT VOUCHERS Redeem your Gift Voucher Discount Coupon Gift Voucher Redeem Enter Redeem Code GIFT VOUCHERS Redeem Code de7fdf Valid Until 26 08 2013 ORDER CONFIRMATION Transaction Security To ensure this transaction is more secure we have logged your unique computer address 202 152 196 161 Delivery Address John Smith here 123 there 123456 SU Indonesia 1x DATE 1 1 x DATE 1 1x DATE 1 1x DATE 1 Billing Information Billing Address John Smith here 123 there 123456 SU Indonesia Payment Method moneyorder Payment Information Make Payable To cartZone UK Uses Remaining 1 Seats Reserved Edit CONTINUE Do Not REDEEM Seat C3 SHOW 1 Venue Date Time Seat C2 SHOW 1 Venue Date Time Seat Cl SHOW 1 Venue Date Time Seat Dl SHOW 1 Venue Date Time Discount Coupon Code Intro 20 Email Code de7fdf 20 00 CONFIRM ORDER osConcert by cartzone User Manual Sept 12 Page 45 of total 89 Pages osConcert User Manual visual online seat reservation Discount Reports OsConcert has several reports to manage and monitor Discount Vouchers Discount Usage To check on the Discount Usage check the Admin gt Sales gt Discount Vouchers tab c 20 00 Intro 20 26 08 2012 e Introduction Discount Coupon Name Introduction Discount Use
62. eria Set the Display name to payment method for that countries American Samoa Andorra payment module Image Set the Image of payment module Browse ausbank Exclude these Zones PE If a zone is selected disable this payment Box Office method for that zone USA World Zones BSB Number 00 00 00 BSB Number in the format 000 000 Bank Account No 12345678 Bank Account No Bank Transfer Money order payment message displayed at the Front End Payment Method Edit Payment Information Make Payable To cartZone UK Send To cartZone UK London gt LW1 Your tickets will not be released until we receive payment osConcert by cartzone User Manual Sept 12 Page 59 of total 89 Pages y osConcert visual online seat reservation User Manual Box Office The Box Office Payment Module BO is the associated module for the osConcert Front End Box Office system OsConcert has ability to nominate special customer accounts to be in the BOX OFFICE by selecting BO in the Country Zone The Administrator should nominate a Customer account to be a Box Office Staff or Agent therefore they may well register through the Front End or the Administrator can create the customer account in the Admin gt Customers gt New Customer Details described here Box Office Checkout Ga f Edit Enable Box Office Se Box Office Set Order Status module j Set the status o
63. es enabled in Admin UnInstalled Modules ie ANZ Bank Menus de il Mer Authorize net Orders Credit Card by Beanstream Payment selection at Front End VIEW ORDER SEATS LOGOFF ckout Payment Method Welcome back user My Account Shop Settings PAYMENT METHOD Seatplan Channels Please select the preferred payment method to use on Prodis p this order CMS A Marketing i Sales i Jr Acheson Reports Realex My Account Credit Card VirtualPay aF Tools a Wallet Payment Front End WestPac Payment cartZone osConcert offers several tested and ready to use Error Reference source not found Other supported Payment Modules are WorldPay NovelNet GermanDirectDebit SagePay UK MPESA Cellphone Payments NBEPay Malaysia GestPay banco sella Italy CC Avenue Maybank Malaysia iPay88 Malaysia PaymentTech GlobalGateway ePDQ UK and need to be configured by a professional payment technician programmer All other loaded payment modules in osConcert serve are free open source files for further payment integration within osConcert s osConcert y cartzone User Manual Sept 12 Page 53 of total 89 Pages osConcert visual online seat reservation User Manual Payment Order Status and Ticket Delivery In osConcert as in any shopping cart it is important to understand the order status We should remember that a Pending status will mean that we ha
64. eservation User Manual 4 Marketing Marketing Templates One of the nice features of osConcert is the editable build in set of templates to send emails for new orders and when users are created These email templates are by default filled out with Cartzone email addresses and confirmation and you will need to change the Cartzone details to your own details and wishes To ensure your email templates are showing the correct information and details osConcert is using field references Therefore it is HIGHLY RECOMMENDED to first edit chapter 1 SHOP SETTINGS before you test your email templates Failure to do so will result in Cartzone receiving your important emails There are total 8 editable email Templates stored in 2 sections of osConcert 7 USER related Templates in Admin Marketing General ie f Marketing General User admin Account Setting summary of marketing tasks General Surveys eMarketing SEO Newsletters Wallet CART ZUNE Email Messages r Quick Links TICKET DISCOUNTS COUPONS Admin User Manipulation Admin User Password Rememb User Creation El Menus Customer Password Remember Orders Message to all customers Customers 3 E Customized Invoice Page Concert Details SALES PURCHASED NO OO AWN Contact Us Seatplan Channels Shop Settings Products CMS Marketing Payment And 1 P
65. ext level boo 3 New Category New Product Z I Admission 1 General Admission 2 Categories 5 Product 0 BALCONY SEATS are SHAPED as above a A AAA seat_layout png Subcategories 1 Product 24 Categories Products Categories Products V 1 SHOW 2 SHOW 3 CI General Admission 1 es General Admission 2 Categories 5 Product 0 Search Categories Products GoTo ShowiRows gt Categories Products O Seat A1 Action Seat Al El seat a2 El seat a3 El seat a4 El seat as Date Added Last Modified 12 08 2012 4 Seat B1 E seat B2 99909099099099 E seat B3 El seat B4 El seat Bs E seat c1 El seat c2 o Active El seat c3 o Inactive o Hide Seat C4 A Seat CS To upload SHOW or Category Images please use the Edit Show Image in Admin gt Products a osConcert y cartzone User Manual Sept 12 Page 30 of total 89 Pages osConcert visual online seat reservation User Manual DEVELOPERS Use this SQL query in phoMyAdmin to quickly clear all test orders and make the orders tables ready TRUNCATE TABLE orders TRUNCATE TABLE orders products TRUNCATE TABLE orders status history TRUNCATE TABLE orders_ total TRUNCATE TABLE orders products attributes TRUNCATE TABLE payment response s osConcert y cartzone User Manual T Sept 12 Page 31 of total 89 Pages osConcert visual online seat r
66. f orders made Do you want to accept False with this payment module to Box Office payments this value Payment Zone PI australia Display Name Box Office Staff If a zone is selected Set the Display name to only enable this i Box Office payment module payment method for C usa that zone L world Zones Image eten Set the Image of payment EEE module Box Office Exdude E Box Office these Countries If countries are selected disable this payment method for that countries Box Office Exdude Fl pemtrake these Zones If a zone is selected Box Office disable this payment C usa method for that zone C world Zones a osConcert y cartzone User Manual Sept 12 Page 60 of total 89 Pages osConcert visual online seat reservation User Manual Free Payment The Free Payment is an invisible module introduced recently to help users issue complimentary tickets The Free Payment Module works in tandem with the Gift Voucher Coupon feature After the administrator installs and enables the Free Payment Module whenever anybody uses their complimentary coupon code 100 discount e g COMP they will be able to complete the checkout process with as zero order total and if the order status of the module is set at Delivered they will be able to generate and print their tickets without problem IMPORTANT A truly FREE concert is taken care of by a free checkout process bypassing the whole c
67. ges osConcert visual online seat reservation User Manual Category name back end Text field Min 1 Max 17 characters Category heading title front end Text field Min 1 Max 17 characters Description Category Image for front end Delete a Show image Text or HTML script Click the browse button to upload your Show Category Image osConcert will automatically resize your image recommended image size 120 W x130 H px See below example IMPORTANT If your SHOW has a Section eg Stalls Circle Balcony etc then upload the images in the actual Category DO NOT upload images in Products Seats osConcert COMBI v6 MAY 2012 osConcert o Wednesday 25 July 2012 td len A VIEW ORDER CHECKOUT HERE SEATS LOGIN Home Tickets SHOW 1 Welcome Guest OUR Jows SHOW 1 SHOW 1 Venue Date Time This is the Show 1 TICKET ORDER Category Image Legend 5 00 3 00 E Reserved Seats El In Basket E Other Baskets P STAGE To Erase the Category image click the Trash can icon next to the Browse upload category image button osConcert by cartzone seat layout png User Manual _ Sept 12 Page 25 of total 89 Pages osConcert visual online seat reservation User Manual Master Quantity For General Admission GA events osConcert offers a Master Quantity option A Master Quantity is often used for concession ticket sales that are created as sub ca
68. heckout process altogether if a zero order is detected Free Payment EG ES Edit Exdude these E Afghanistan Set Order Status Countries P ass Set the status of orders made If countries are a with this payment module to selected disable this Algeria this value Delivered allow pene leg for F American Samoa download at countries Fi Andorra E ey a n Free payment et the Display name to disable this payment Box Office method for that zone E usa Image Browse z Set the Image of payment L World Zones module Enable Module eT Do you want enable this Pa module it is designed gt False to allow downloading of complementary tickets Payment Zone A i If a zone is selected re only enable this Ge payment method for USA that zone V World Zones s osConcert y cartzone User Manual T Sept 12 Page 61 of total 89 Pages Authorize net osConcert visual online seat reservation User Manual Authorize net AN is a USA based Payment Gateway that is fully functional After installation the module only needs an Authnet Login Username and Transaction Key to activate For more info www authorize net o o Authorize net A e arian True sr rizenet Payment eatin Do you want to accept False Authorizenet If a zone is l8ox Office Authorize net payments selected only enable this Fusa payment method for that zone Fluid Authorizenet Login testi
69. i Customized Invoice Page Concert Details a Es SALES Contact Us E d l t PA illl PURCHASED Shop Settings Seatplan Channels Products CMS Marketing Sales Edit the text and add remove the field references Do not forget to click the SAVE option to save all your settings Contact Us Text B Z U EE EEE Styles v Format x SEEREN C b Sg Om A MG GO LG 2 Hx x 19 Ma a l hnm F ea T Name Name Text Box Merge Fields Email Email Text Box Contact Den 3 Name Text Box Message Comments Text Box Email Text Box Comments Text Box Continue Button Reset Button Continue Button Reset Button a osConcert y cartzone User Manual Sept 12 Page 39 of total 89 Pages osConcert visual online seat reservation User Manual Product Sale Template IMPORTANT The Product Sale Template is located in Admin gt Marketing gt eMarketing gt Products The Product Sale Template is used for the EMAIL RECEIPT that every customer will receive after completion of the sale This template also has an option to send a Test email Admin gt Marketing gt eMarketing gt Products fr Marketing eMarketing User admin Account Settings Signout Help Clear Cache E Mail Uptions General IS eMarketing SMS Marketing CARTZONE ae ek You can enable more options in the osConcert Settings TICKET DISCOUNTS E n E Mail Transport Method E Mail Linefeeds COUPONS sendmail LF El
70. ick box CREATE PASSWORD in the lower section this can be handy in case you need to inform all your customers a new user password IMPORTANT when you click the SEND envelope your email will be uploaded to your server and the following warning message will show Click SEND EMAIL or CANCEL Message to all customers N Are you sure want to send this mail C KUN Customer webmaster cartzone co uk From webmaster cartzone co uk Subject Message a osConcert y cartzone User Manual Sept 12 Page 37 of total 89 Pages rd Co klar ert n User Manual Customized Invoice Page Template The Customized Invoice Page in Admin gt Marketing is probably one of the most important templates you use in osConcert This template is for the Printable INVOICE in the CUSTOMER ACCOUNT eg the customer section where customers can check their account and orders Click the Admin gt Marketing gt Email messages gt Customized Invoice page I Marketing gt General User admin Account Settings Signout Help Clear Cache Front End ee ee aA o Surveys eMarketing SMS Marketing SEO Newsletters Wallet Options CART ZUNE Gule Lise Email Messages TICKET Admin User Manipulation EON Admin User Password Remember COUPONS User Creation El Menus a Customer Password Remember Orders Message to all customers Customers i Customized Invoice Page E d It Concert Details SALES Contact U
71. iger Seatplan Refresh Google Analytics Account cartZone 2000 ee Seatplan Require Login Add Extra Fields false no Add Social Networking Maximum quantity in cart yes 0 Disable creating account entirely Will override any setting under Purchase without an account Purchase Without Account no NG Show Subcategory Count CINE style images false no Hide GA Quantities CodeReadr API Active no False CodeReadr API Ticket Logo CodeReadr API Key http 0 CodeReadr Barcode Size CodeReadr Invalid Ticket 3 Invalid Ticket ID or unauthori CodeReadr Not Released Your payment has not yet been OsConcert version Text in the top margin of the front end Edit text to suit your needs Can be left empty Default osConvert version information osConcert Sunday 15 Juty 2012 a osConcert y cartzone User Manual osConcert COMBI v6 JULY 2012 p CHECKOUT HERE SEATS LOGOFF Page 17 of total 89 Pages osConcert User Manual visual online seat reservation Enable PDF E tickets Set to True will generate PDF E ticket Default true See also Admin gt Tickets KANADA AN Tel 123 456 1122 Refundable only if event is cance cartZone preps er name ket ref u E Ticket Delivery Status 1 Pending This means E tickets are not delivered automatically by osConcert and you need to send e tickets manually for example by snail mail osConcert is using the following status codes 2 Processed E ticket will be delivered o
72. ill get redirected to MY ORDER and a message will show WHAT SEATS ARE IN MY ORDER Remove Seat s Quantity Total E OAP 55 41 25 General Admission evep Sample Hall Today Now 50 tickets available Tickets marked with are not available in the quantity you desire Please adjust the quantity that you wish to order Sub Total 41 25 UPDATE ORDER CONTINUE SHOPPING CHECKOUT If the customer is trying to order more than the remaining Master Quantity figure then when they try to Check out the customer will get redirected to their MY ORDER with the remaining seats message as shown WHAT SEATS ARE IN MY ORDER Remove Seat s Quantity Total rl OAP 26 19 50 General Admission eveg Sample Hall Today Now There are only 25 seats remaining for this show Sub Total 19 50 There are limited seats left for a show you are trying to book Please adjust the quantities that you wish to order UPDATE ORDER CONTINUE SHOPPING CHECKOUT If one type of ticket gets sold out the General Admission event page will change the ORDER button to SOLD button GENERAL ADMISSION EVENT Sample Hall Today Now Master Quantity example There are 25 seats remaining for this show General 250 0 60 For children up to 12years OAP 50 Old And Pensioners gt 65years ID required s osConcert vy cartZone User Manual Sept 12 RR Page 28 of total 89 Pages
73. imited to switch on off interactions with third party software applications NOTE that the osConcert Settings can be accessed in 2 different ways Directly via the short cut in the header of the SHOP SETTINGS Shop Settings General My Store General LARTZINES r Quick Links TICKET DISCOUNTS COUPONS Store Name a osConcert El Menus 7 Tre E Mail Address PURCHASED webmaster cartzone co uk Customers ils Country United States SALES Send Admin Confirmation and Extra Order Emails To CMS Default theme Marketing cartzone Sales Payment Date format to display dates Reports d m Y My Account We are selling seats as Products Tools Products Front End cartZone My store Template CART ZUNE Languages Files t Advanced Orders Status Quick Links i Values Logging Sessions TICKET Reports Backups Who s Online DISCOUNTS Compatability Test Customers HTMLArea E Mail Address webmaster cartzone co uk Country 223 Send Admin Confirmation and Extra Order Emails To Baz Default theme Marketing cartzone Sales Payment Date format to display dates Reports d m My Account We are selling seats as Products Tools Products Front End a osConcert y cartzone User Manual Sept 12 User admin Account Settings Signout Help Store Owner cartZone UK E Mail From webmaster cartzone co uk State Province Mississippi Store Address and Phone cartZone UK London LW
74. ist If set to TRUE a 2 line will be displayed with Venue Date and Time under all listed SHOWS in the left side Menu at the front end True you will reduce the number of Shows that can be seen at the front end Default FALSEe OUR SHOWS me ist Concert Venue Date Time SHOW 2 Venue Date Time SHOW 3 Venue Date Time SHOW 4 Venue Date Time SHOW 5 Venue Date Time SHOW 6 Venue Date Time General Admission Show Venue Date Time T a osConcert y cartZone User Manual Sept 12 Page 19 of total 89 Pages osConcert visual online seat reservation User Manual Seatplan Live Logging Enables debugging Live logging is for testing of seat plan selection only Live logging will log every mouse click event guest and users Default false DEVELOPERS Use the Seatplan Live Logging feature to identify problems Seatplan Timeout Ordering will be reset after 600s of inactivity Default 600 Seconds Seatplan Refresh Refresh rate of Seat Visual Seatplan No need to change Default 2000 milliseconds Google Analytics account Enter code More info http Awww google com analytics Seatplan Requires Login A seat reservation is only possible with an active log in Default True Add Extra Fields Use when for whatever reason you may need to employ extra fields at checkout Data from these fields will be displayed in Admin Orders and
75. ken 12 To enable Customer Account Fields rrrrnrrrrnnvrrnnrrrnnvrrnnnrrrnnnrennnvrrnnnrrnnnvrrnnvnsnnnvnnsnvnsnnn 13 To create new Customer Account Field rrrrrrrrnnrvrrrnvrrrnnnrrenennrrrnnnrrernnnrnsennvnnsnnnvnsennnnere 13 To edit a Customer Account Field rrrrrrnrrrrrnvroronnrrrrennrrrennrrennnnrnsnnnvrenennrnsennvnesennvnsennnsene 13 DEVELOPER E verinin E E E A EE 15 2 OSC OIC CUE SENINGS oa 16 JENA EE 17 EEE NN 18 ETEN 18 Display PDF for delivery Er 18 EN 18 ge 9 FOWO GU EE 18 Hide CHOOSE Billing ATEN Hr 19 Aide DENN Add SS erreper eee meee eee eee ee ee ee 19 NN 19 ERTER 19 Se Ole EVS LOOO EEE 20 EE PENN 20 SOF LE gt UIE EEE 20 PEER 20 Co GIS FIM ANY CS ACCOUNT EE 20 EAA FETEST 20 ME TN S ra crete ccs ae a serous ene E AE 20 osConcert 68 cartZone User Manual Sept 12 ___ Page 1 of total 89 Pages ey osConcert User Manual visual online seat reservation EE PEER eee eee eee eee een eee eee eee eee eee er eee ee ene 20 FROST 20 Purchase without an ACCOUNL ccccccsssccesssseceesssseeesssnseeessseeceseseeeessesseeessseeeeseseeeeeeegs 20 Maximum quantity in Cart mme emererrnessvrrrnsrvvrrrrrrrrrrrsrrrrrrrsnrrrrsrsnrrrrsrsnnrnssssnvnssssnnvnssennn 20 Disable creating account entirely rrrrnnrvrarnrvrrnnnrvrarnrvrrnnnvnranavnrsrnnvnrnnnvnrsrnnsnsnnnvnssrnvssnn 20 TENNUM 21 Hoo 1130 ENN EEE EE ENE 21 Geoje fre le API TICKE TOO Orra trar AR E EE EEE
76. l 89 Pages osConcert visual online seat reservation User Manual Tax Module introduction OsConcert comes standard with a Tax module that is integrated in the Payment Modules After a complete setup the Tax module calculates an unlimited amount of Taxes General Service Charges or Fees at the moment of sale The Tax or Service Charges are Zone Country specific and the rate s can be fully customized Tax Setting up Taxes and Service Charges are set up in 3 steps in Admin gt Payment gt Tax ft Payment Tax User admin Account Settings Signout Help Tax Options piae Payment Gateways x Currencies Tickets unR zune Po Luck LINKS You can enable more options in the oSConcert Settings TICKET DISCOUNTS Tax Decimal Places Display Prices with Tax COUPONS oO false F Menus Orders SALES PURCHASED Customers Step 1 Set up in osConcert the Tax or Service Charge specifics e g Tax Class this includes Tax name and Tax description and a Tax Rate this includes Tax rate in and assigns a Zone country Step 2 Edit the database to get the Tax or Service Charge an ID to each product through the database to eventually have a Tax es displayed in the order confirmation page NOTE at this moment there is no setting for this and you may want to ask help of a webmaster to assist you with this as linking the Tax to products or zones is usually managed at your phpMyAdmin Also see Error Reference source not found
77. lay Store address and Phone number s Can be left empty Select a template from the drop down list Light Cartzone default Dark Blackzone Must be png format There is no forcible limit to the image size just a recommended limit of 200px W NOTE this image will be used throughout the site and email responses so keep it small and neat Click and select from the pull down a date format Default dd mm yyyy x q Seats as Products Server Date off set We are selling seats as Products Set your time zone based on GMT This time is used for log files and for example in confirmation emails ltems Sold in the shop are Seats as Products Note that osConcert does not support other sections of this software Use at your own risk Default Products We are selling seats as Products Products EWafits sub fiptions a sifices x wT fT fe Time format to display time a osConcert y cartone User Manual Sept 12 Click and select either the 12hr or 24hr display option Default 12hr Page 11 of total 89 Pages osConcert visual online seat reservation User Manual Advanced Shop Settings Customers The Advanced Shop Settings for Customers offers a selection of Customer Account Fields from a list that you want to configure for the registration of new customers at the front end see below Also osConcert will use these Customer Account fields for fields in automatic emails and orde
78. n Payment gateway merchant account provider and online credit card processing service and was functional 2 years ago For more info www beanstream com GCredit Card by Beanstream F z Enable Beanstream Module True Exclude these Zones ES Do you want to accept Fal If a zone is selected disable Beanstream payments ans this payment method for that Box Office zone USA World Z Merchant ID 99999 N orld Zones Your Merchant ID used for the Beanstream service all digits Image Browse Set Order Status Set the Image of payment ES Browse Set the status of orders made module with this payment module to this value Payment Zone Australia If a zone is selected only enable this payment method for Sir that zone USA World Zones Exclude these Countries If countries are selected disable Please select Payment Zone this payment method for that countries Bean Stream message displayed at the Front End t PAYMENT METHOD Please select the preferred payment method to use on Please Select this order 7 Cheque Money Order amp Credit Card Owner user name Credit Card Number CVV Code The 3 or 4 digit validation number on the rear of your card Credit Card Expiry Date 0i 2012 a osConcert y cartzone User Manual Sept 12 Page 63 of total 89 Pages osConcert visual online seat reservation User Manual Wallet Paymen
79. n User Password Remember Template The Admin User Password Remember Template in Admin gt Marketing is used every time an Administrator Password is changed osConcert will then generate and send an automatic reminder email to the user in the Administrator group as well as the system administrator that is you Click to expand and to preview the Admin gt Marketing gt General gt Admin User Password Remember Template ft Marketing gt General User admin Account Settings Signout Help Clear Cache Front End A summary of marketing tasks AG o General Surveys eMarketing SMS Marketing CART ZUNE SEO Newsletters Wallet Options sr Quick Links Email Messages TICKET Admin User Manipulation EE Admin User Password Remember Ed it COUPONS User Creation El Menus a Customer Password Remember Orders Message to all customers PURCHASED Customized Invoice Page Customers Contact Us Concert Details SALES Seatplan Channels Shop Settings Click on the EDIT option to open the WYSIWYG editor Edit the text and add remove the field references Do not forget the required Subject and Reply to fields Click the SAVE option to save all your settings ston ver pasonara rememor Email Subject osConcert Password Required Email Reply to webmaster cartzone co uk Required Email Text B Z U 232232 E Styles Paragraph LEG Om QA HOU t 2 N r AT Dear First_Name Your Store_Name
80. ned by osConcert The Payment Modules has to be configured to be zone and or country selective if zones and or countries are set to be included or excluded in a Payment Module this payment method is either enabled or disabled for customers in these zone and or countries This is a handy feature if for example to focus money orders from only customers in a certain zone and or country For all customers from all other zones and or countries the Money Order option will not be visible at the front end but these customers will see the other payment options for which they are not excluded For Free Tickets osConcert has a pre installed Free Payment module if a true 0 order value is detected there is a modified check out bypassing the whole check out process altogether 64 osConcert y cartzone User Manual T Sept 12 Page 54 of total 89 Pages osConcert visual online seat reservation User Manual Installing Payment Modules osConcert offers a list of Payment Modules that you can install rename edit and delete uninstall from the listing For example Cheque Money Order PayPal or a dedicated payment processing option of one of many national Banks Admin gt Payment gt Payment Gateways In the Payment gateways the INSTALLED and the UNINSTALLED Payment Modules are listed The order of the installed Payment Modules Back end and Front end can be changed by clicking the up or down arrow next to the Payment Module name
81. ned default value eg a text saying click for options Your Contact Information Telephone Number No Spaces Please Second Telephone Number Mobile Number No Spaces Please Input Information Text Box Set Size Minimum Length and Maximum Length These values are set when Customer Account Field was created and can be edited Ask the help of a webmaster to achieve this NOTE this Text box can be replaced with a Title Text Area Check Box Option Button Drop Down Menu or Custom box To change the default Text box first Delete the Customer Account Field then re create a new Customer Account Field and select a Pull Down text field Populate or edit the Pull Down Menu with your own Option Names and Option Values using the insert delete buttons Label Text Edit the Label Error Input Rollover and Input Help texts as per your own requirements Select Pages to Display Front End Tick boxes to show this field at Sign up and Account Edit Back End Tick boxes to show this field at Create Account and Edit Account IMPORTANT osConcert allows the creation of new and the deletion of all Customer Account Fields all except the COUNTRY and STATE Customer Account Fields DO NOT DELETE the COUNTRY and or the STATE Customer Account Fields as these 2 fields are used by osConcert in the payment module and ocConcert will crash if these fields are deleted a osConcert y cartzone User Manual Sept 12 Page
82. ng Username The login username used for the Authorize net service Authorizenet Exclude Australia these Countries Authorizenet If countries are Authorizenet Transaction Test selected disable this payment Key method for that countries Transaction Key used for encrypting TP data Authorizenet Transaction O Test Authorizenet Exclude Pl Australia Mode these Zones Transaction mode used for Production Authorizenet If a zone is Box Office processing orders selected disable this payment lusa method for that zone Ter Authorizenet Transaction Credit Card Method A Transaction method used for eCheck i e puthorzenet St order atus Authorizenet Set the status of Authorizenet Customer True orders made with this payment Notifications 3 ae module to this value Should Authorize Net e mail a receipt to the customer Display Name Set the Display name to payment module Authorize net Image Seen Set the Image of payment awe authorizenet Authorize net message displayed at the Front End t PAYMENT METHOD Please select the preferred payment method to use on this order TY Cheque Money Order F user name Credit Card Number 2012 Credit Card Expiry Date January osConcert by cartzone User Manual Sept 12 Page 62 of total 89 Pages y osConcert visual online seat reservation User Manual Credit card by Beanstream Credit Card Beanstream CCB is a Canadia
83. nly after payment is processed 3 Delivered Default status to view E tickets Display PDF for delivery status Status displays E ticket amp PDF icon when payment is delivered and E tickets enabled Default true Currency Left Symbol Text field Currency Symbol on left side of amount only on E ticket Default Note Set up for default currency used in osConcert including decimal settings abbreviation etc in Admin gt Payment gt Currencies Enable How to guide Displays at the front end a How to guide under the seat plan 30 D 19 185 17 18 I3 14 13 11 T1 30 19 18 17 15 13 14 13 13 11 10 F 7 5 7 8 5 a hd 7 3 4 3 7z 1 35 y B SS SS a 31 30 19 23 17 35 15 24 E 25 11 T1 10 19 18 17 18 15 14 13 12 11 10 9 amp E BALCONY i Click on the 2 Seats will be 3 View Order or Create an Account seats you require added to the cart CHECKOUT Here Conditions of Use Contact Us Privacy Notice s osConcert y cartZone User Manual Sept 12 RR Page 18 of total 89 Pages osConcert visual online seat reservation User Manual Hide choose Billing Address Set Yes or No Yes Does NOT allow customer to choose Billing address info on Check out See also Hide Delivery Address BILLING ADDRESS Please choose from your address book where you would Billing Address user nam
84. nrerennrrrsrnnrersrnvsrsnnnrersravsnsennversnnnssnn 69 Setting up a Service or Booking fee rrrrrrrrnrrrrnvvrrsnvrrrnvvrrnnvrrsnvrrnnnvennnvnrnnnvensnvessnnnsnnnn 70 Tax Amount Display Settings rrrnrrronnrrrnnrrrnnnversnrrrnnnrrnnnvrrnnnrrnnnvernnnnrnnnvesennnsnnnvensnnnsene 71 Tax Dee oe PIACOS EE EE NE 71 Display SE EEE EE 71 Order Totals Module rmrrnnrrrnnroronnrrnnnrornnnrrnnnvornnnvrnnnvesnnnnrnnnnesnnnnsnnnnesnnnnsnnnnessnnnsnnnsnssnnnsene 72 Deleting a Tax or Service Charge r rrnrnrnnnrrnnnvrranvrrnnnvernnrrrnnnvennnrnsnnnvessnnnsnnnssssnvnsennvssnnvene 73 osConcert by a cartzone User Manual Sept 12 _ Page 3 of total 89 Pages ey osConcert User Manual visual online seat reservation ME 74 Ticket PT T TINE 75 CKO FON eerie cesesacuuecos sbetentaaciuaabecteteniaasasiceecteeee E 75 He i FACS IO 10 S uneei EE 75 HERE PIM er 76 Ticket Clear from your SErVer smmmsrrrararvrrrnnverannrrrrrnnrnranarnrsnnnnnrsnannrsrnnnnrsnannrsennvnsssnnssee 76 fs Sen DES Le 77 ENN 78 Da 78 POW EN EN ENE RENNE 78 NAG ee E A E sdieanusce est uevaseanaceoiosepeandeeauscocieduesasoatvaccds 78 AOOO ENE TE EE E semnised 78 DE TN 78 VL 78 Hy EEE EE EN 78 BEEN DEE NE NE 78 Edit Prices of a complete show category s aarrrnnnnnnnnnnnnnuvnnnnnnnuvennnnnnuneennnnnunee 79 How to arrange SHOWs in a sort order for the Front End menu 79 How to reset after the show has
85. nt end and if you decide to do so in the emails that osConcert sends automatically for new orders and users registration From the Left side Menu select SHOP SETTINGS Admin gt Shop Settings gt General ft Shop Settings General User admin Account Settings Signout Help Clear Cache 64 My store CART cone Languages Advanced Orders Situs Quick Links TICKET You can enable more options in the 0SConcert Settings DISCOUNTS COUPONS Store Name Store Owner test osConcert cartone UK Menus Orders E Mail Address E Mail From SALES webmaster cartzone co uk webmaster cartzone co uk PURCHASED rain Country State Province Canada Alberta Concert Details moste oona Admin Confirmation and Extra Order Emails To Seatplan Channels Store Address and Phone cartZone UK London LW1 Products CMS i Default theme Company Logo Marcgting cartzone osconcert png Sales Payment Date format to display dates Server Date Offset Reports d m Y 6 My Account We are selling seats as Products Time format to display time Tools Products 12 Front End iz No warranty is provided Redistributable under the GNU General Public License Ne namanty provided General Shop Settings In the General section of SHOP SETTINGS edit ALL references to Cartzone email addresses links and change these with your own Store Name Store Owner Email Address Email From Country osConcert by cartzone Country Use the Store Name to identify
86. nvnrsrnnsnssnnvnrss annen 35 Customer Password Remember Template cccccccssccsssecesneeseseeesseeesseeessesessaeeesas 36 Message to All Customer Template rrrrrrrrrnnrrrrnnrvrrennrrrnnnvvrrnnnrrrrnnnvrrnnnvnrnnnnvernnnvnrnnnnne 37 Customized Invoice Page Template rrrrrrrrnrrronvrrrnnvrrenvrrnnnvrrnnrnrnnnvrnnnvrrnnnvsnsnvessnnnsnnnne 38 Comac B EK 19 21 gt EEE EE 39 PSTN a ee ene E ee ee ere eee 40 DEVELOPE M vr 40 SANGEN 41 PROG SOG IAI A EEE EE 41 EE 41 3 61510 0 0 GE EE A 41 Ka GL 1900 EEE 41 OO Gl 6 1 5 0 EEE EEE 41 DEVELOPE E aera nE A AE EE canteens poaacasnsregnons E E EAEN 41 osConcert a cartzone User Manual Sept 12 Page 2 of total 89 Pages osConcert visual online seat reservation User Manual EEE EN NE EE 42 Sales DOTS 42 Emailing Discount COUPONS errnnsvnnvvnevvnnnnnunnnrnnnnnnnunnnennnnnnnnnnnennnnnnnunnnennnnnnunnneee 44 Discount BENN ssessseseossssscossescossesccossescossssccossescossesccossescossescosssssessseseessee 46 DISCOUNT OUS OO ea E E E E EE E 46 DISCOUNCHIS TOT Y JR 46 SES REPOT araa EEA EE EE E 47 On Ene Sape RODO EE EE 47 FP ES REDON aeren I E EE A 48 EXCO AES REDOT ERE 48 0 Payme nN S aoe 49 GUTE REE 49 Setting up a New default Currency srrrrnnrrnnnvrrrnvrrnnnvrrnnvvrnnnvrnsnvrrnnnvennnvnsnnnvsnsnvessnnnsnnnne 50 ME 50 JOE EEE ca eee dats nese ace A 50 VMOU ICO TE ICOM CPG PER 50 Sjvinlele RON TON 0 EE EN 50 PEPE 5
87. one USA Tax Rate 6 Description Value Added Tax Sales Tax To enable click the GREEN RED status bullet To change the listing sequence click the arrow up down To edit or to delete a Tax Rate click the Tax Rate tab and click the Edit or Delete icon Tax Rates New tax rates Tax Class Zone Tax Rate Australia 10 USA 6 IMPORTANT Adding a new Tax Class will create a Tax Class ID in the database The ID can be found in the tax class table as the Value Added Tax eg The class that was just set up At this moment there is no setting for this and to proceed you may want to ask help of a webmaster to assist you with this as linking A Tax Service or Booking Fee to products and to the correct GEO zone is usually managed at your phpMyAdmin See Setting up Service Charge or Booking Fee s osConcert y cartzone User Manual Sept 12 Page 69 of total 89 Pages osConcert visual online seat reservation User Manual Setting up a Service or Booking fee osConcert also allows setting up a specific Booking Fee in of order total that is based on charging a Tax The Booking fee will be charged to your customers additionally to the order total amount IMPORTANT Adding a new Tax Class that be used to create a Booking Fee will create a Tax Class ID in the database The ID can be found in the tax_class table that will be created after you created the new
88. osConcert visual on line seat reservation Oka VEEL V6 Sep 12 V CARI LUNE UMIQUE SHOPPING CARTS visual online seat reservation ey osConcert User Manual Welcome to OSC ONC ONE sssss1ssensnnnonnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnn annn nnnaa 5 Please Read yes this is important anxanxnnxvannnnnnnnnnnnnnnnnnnnnennnnnnvnne 6 Quick set up of osConcert rnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnennnnnnnennnnnnnvennnnnnner 7 DEVELOPE oE E E E 7 osConcert Administration interface x rannnnnnnnnnnnnnnnnnnnnnnennnnennnnnnnn 8 Beginners Set Up of OSCONCEt n nannnnnnnnnnnnnnnnnnnnnnnennnnennnnennnnennnnnennnne 9 L IO SENG E 10 General Shop Settings re 10 TEN 10 UO LOT REE EEE 10 EMAIN NNN 10 ENE 10 0 AEE EEE EE 10 PETN 11 Send Admin confirmation and Extra Order rrrrrrrrnnnnnnnnrrrnnrrrnnnnnnnnrrvnnssnnnnnnnnrrvnnssssnnnnnn 11 Store Address nd ag 0 IE 11 ESS UIE PITS TNC EEE EEE 11 OA NY LOTO EE EE enone 11 Date Display to display dates ccecssccccssccssssecsssseeessseecsssseeessseeesenseessssesesseeesssseesssaees 11 SSN BCLS Re oc EN EE eee ee cee ee eee eee 11 We are Selling seats as Products r rrrrrnrnnrvrsnnnnvnrsnnnnvnnsnnnnvnrsnnnnvnrsnnnnsnrsnnnnsnrsnnnnsnrsnnnnseren 11 Time format to display time vasene nende nmsseukideder 11 Advanced Shop Settings Customers rrrnnnnnnnrrnnnnnnnnnnnrnnnnnnnnnnennnnnnnnnnnennnnnnnnee 12 TORE 12 DEVELOPER pre
89. ow with a i Only tick if applicable Master Quantity Initial seats do not edit unless you are sure what you are dain available 4 3 Seats remaining do not edit unless you are sure what you are doing Set initial seats remaining to the total of seats in your venue Set seats remaining to the same value or a lesser one if you wish to reserve some tickets Make sure you save your settings by clicking the SAVE icon The new Master Quantity will be displayed in the SHOW tab wiu v I O General Admission event Date Added 12 08 2012 Master Quantity example Seats remaining 200 r Products New product a osConcert y cartzone User Manual Sept12 Page 26 of total 89 Pages osConc ert User Manual Now add ticket types to the event using New product General Admission event Y Tf Date Added 12 08 2012 Master Quantity example Date Modified 26 08 2012 Initial seats available 200 No Image g Seats remaining 200 Products Show 10 New product A General Child OAP New product General x General Stock Type Description Quantity 175 SKU Hidden as P 1 and G 9 Products Weight 0 00 Ka s Cost Attributes New Attribute ins SKU Attributes Stock Status Image Linked Subscriptions Note set the individual product STOCK QUANTITY In order to be used with a Master Quantity ensure stock quantities ar
90. plan Channels Username Products CMS s Your Address Marketing s Steet Address Address 2 City Displaying 1 to 10 of 38 Records s osConcert y cartzone User Manual Sept 12 Page 12 of total 89 Pages osConcert visual online seat reservation User Manual To enable Customer Account Fields Click the respective field tab and change the display STATUS by clicking the GREEN bullet p To ease managing the enabled Customer Account Fields it is possible to change the listing sequence of the Field tabs by clicking the small blue UP or DOWN buttons next to the green status bullet To create new Customer Account Field Admin gt Shop Settings gt Advanced gt Customers gt Customer Account Fields gt NEW IMPORTANT Instead of creating a NEW FIELD s from scratch Cartzone recommends to edit 1 of the fields that is not needed To edit a Customer Account Field Select and expand the Field tab you want to edit and click the EDIT button Customer Account Fields New Field Zip Code Country State Province Your Contact Information Telephone Number Edit Mobile Number Options Newsletter Your Password s Password Password Confirmation Displaying 11 to 20 of 38 Records lt lt Page 2 of 4 gt gt On the expanded tab a status summary is shown Click the EDIT button Customer Account Fields New Field Zip Code s Country State
91. play the order tax value p Total UnInstalled Modules a Discount Coupons a osConcert y cartZone User Manual Sept 12 gt Page 73 of total 89 Pages osConcert visual online seat reservation User Manual Tickets osConcert comes standard with a printable PDF ticket the Events Customer Ticket If you don t want the option for customers to view and print PDF E Tickets Disable the option in Admin gt Shop Settings gt Advanced gt osConcert Settings gt Disable E Tickets NOTE that editing the Event Customer Ticket template is limited Admin gt Payment gt Payment Gateways gt Tickets or via Ticket in the Quick Links Menu left side ft Pa yment Payment Gateways User admin Account Settings Payment Modules Payment Gateways Currencies CART ZONE v Advanced Payment Modules of Quick Links ls UnInstalled Modules COUPONS 2 ANZ Bank p Bank Transfer Payment El Menus a Authorize net Orders Template Name Events Customer Ticket d Template Name TE Size Width 18 00 cm Height 7 00 cm E Ticket Logo Background pload the image to images folder The ideal size is 465px x 06px for our default to leave enough room for the bar code at the right hand side Image ticket jpg Position Left Freeway Logo osconcert DO NOT USE Image stub jpg Position Right
92. preserve the settings to do so double click to expand the Payment Module tab click EDIT and change the TRUE status to FALSE If the payment option you want to use is not listed and you want to have a customized payment module Cartzone may be able to assist but please do not underestimate this credit card processing you will need a merchant account with a bank and your bank might recommend third party software extensions that needs to be integrated into osConcert For more info please contact us webmaster cartzone co uk a osConcert y cartzone User Manual Sept 12 Page 55 of total 89 Pages osConcert visual online seat reservation User Manual Payment Modules introduction In osConcert as in any shopping cart it is important to understand the order status We should remember that a Pending status will mean that we have yet to collect full payment and a Delivered status will mean that we have full payment and we can release our PDF E Tickets for download and printing All our Payment Modules will need the correct payment status The most important payment statuses are Pending 1 Processed 2 Delivered 3 the other statuses are Backorder 4 Refund 5 and Preparing Paypal 6 where is the programming element All installed Payment Modules in osConcert are listed in alphabetical order and can be previewed by double clicking on a Payment Module tab To edit install the module
93. quired Email Reply to webmaster cartzone co uk Required Email Text B Z Ua Zz B styles Paragraph j amp bLEvOmGQat e Gott t 2 x Rg nm 4 AT Dear First Name Merge Fields Your Store_Name account has been created You can now take part in the various services we have to offer you Some of these services include Customer Account Integrated Online Theatre Seat Reservation First Name Last_Name The details of your account are as follows Store Owner Username Login_Email Store_Name Store_Email Password Login_Password Login_Email Login_Password For help with any of our online services please email the Email Greeting store owner Store Email With thanks Store Owner Note This email address was given to us by one of our customers If you did not signup to be a N member please send an email to Store_Email Email Format Text and HTML Email a osConcert y cartzone User Manual Sept 12 Page 35 of total 89 Pages osConcert visual online seat reservation User Manual Customer Password Remember Template In Admin gt Marketing click to expand on the Customer Password Remember Template Click on the EDIT option to open the WYSIWYG editor Edit the text and add remove the field references Do not forget to click the SAVE option to save all your settings ft Marketing General User admin Account Settings Signout
94. r Manual Sept 12 Page 5 of total 89 Pages osConcert visual online seat reservation User Manual Please Read yes this is important Your ultimate goal is to allow your visitors to choose seats register an account which is optional and then to make an order for the products they have added to their shopping basket Note that Seats are Products and osConcert will help you to monitor the products sales or reservations as a visual aid osConcert can also generate a sales report in the format of an Excel or PDF file For every order we must have an order status This order status is governed by the payment method The difference between these order statuses is very important a Pending status will tell us that we are waiting for full payment to be made for that order and a Delivered status should tell us that payment for that order is completed osConcert is popular for its sales of E Tickets in PDF format Normally you should only allow release of PDF E tickets when an order has a status of Delivered Now you know there is Pending and Delivered As an Administrator you can update each order accordingly and the results will be reflected in the osConcert SALES report While every SHOW that you enable in osConcert will have a unique DATE ID in this latest version of osConcert you can now use the osConcert report to filter ALL the sales with a status of Delivered and downloa
95. r ert n User Manual Message to All Customer Template In Admin gt Marketing click to expand the Message to All Customers Click the small envelope to open the WYSIWYG editor i A Marketing General User admin Account Settings Signout Help Clear Cache Front End A summary of marketing tasks General Surveys eMarketing SMS Marketing CARTZUNE SEO Newsletters Wallet Options r Quick Links A AS TICKET Admin User Manipulation seid Admin User Password Remember COUPONS User Creation El Menus Customer Password Remember Orders Message to all customers PURCHASED Customized Invoice Page Customers Contact Us Concert Details SALES Seatplan Channels Shop Settings Select the Customer s via the pull down option you want to email this message to SEND ustomer Select Customer From webmaster cartzone co uk Message to all customers Subject Message ABE Big Customer j Select Customer Fen a From All Customers 2 B x xx Q To All Newsletter Subscribers REG adams gord webmaster osconcert com Subject name user webmaster cartzone co ul Message B 7 Uw EI BB styes Paragraph SEIER b Fy omdat Moll t H x n l i AT amp Create Password C Create Password Create a text and add remove the field references as you wish Do not forget to edit the From field and fill out the Subject line NOTE the t
96. ral Admission events Creating and integrating your Visual Seat plan Layouts is the service we provide Our osConcert team guarantees a perfectly LOADED system Tampering with the Visual Seat Layouts is NOT recommended Our support is fast free and with over four years of experience OsConcert is an adapted php open source shopping cart software that can be customized by you or your developers Some of the original features may well be useful for developers so we have preserved the code Note that deep within the software there are sections that remain hidden and that are not part of the standard osConcert software package Be very careful when digging deeper in the settings take notes of any changes you make that are outside of this guide If you break the functionality you may need to revert back to the default set up This User Manual is focusing on getting started with osConcert and explains the sections that your project may require Throughout this User Manual we refer to our separate on line PDF guides For Developers at each chapter we state customized Developers notes Contact us for more Technical Developers Support Especially first time users PLEASE take your time to read this User Manual carefully Email us any questions you may have osConcert support Try to understand and enjoy the simple features that this User Manual explores and we are sure that your business will be a success 64 osConcert y cartzone Use
97. rder DISCOUNTS u COUPONS Tax Classes El Menus a aa tNew Tax class D Customers GST CST Click the NEW TAX CLASS tab Edit the Tax Class Title field with the TAX abbreviation and add a short Description Click SAVE to save your settings in Tax Class Title VAT Description Sales Tax United States of America a osConcert y cartzone User Manual Sept 12 Page 68 of total 89 Pages osConcert visual online seat reservation User Manual Tax Adding a new Tax Rate A Tax is calculated in of the total ticket price total Set this Tax rate in Admin gt Payment gt Tax gt Tax Rates Payment Payment Gateways User admin Account Settings Signout Help Clear Cache Payment Modules ami Payment Gateways gt Tax CART ZUNE Advanced Zones Classes OL 5 Payment Modules 4 Quick Links t Installed Modules Currencies Tickets les Cheque Money Order DISCOUNTS UnInstalled Modules COUPONS ANZ Bank Bank Transfer Payment Menus a Authorize net Orders beanstream SALES Box Office PURCHASED Cash on Delivery Tax Rates New tax rates ye ax Class rone ax Rate GST Australia 10 Click the NEW TAX RATE Click to open New Tax Rates tab Make a selection from the pull down to set the Tax Title Select a GEO Zone and set a Tax Rate Click SAVE to save your settings Save Tax Class Title var v Z
98. ries Available Selected Categories SHOW 1 SHOW 2 Show 1 Rows R Show 2 Rows Show 3 Rows General Admission event a osConcert y cartzone User Manual Sept 12 __ Page 42 of total 89 Pages osConcert visual online seat reservation User Manual Click the PREVIEW button and click the CONFIRM button New Discount Coupon xX Coupon Name en Introduction Discount Coupon Description en 20 Introduction Discount TaxClass none Coupon Price Net 20 Coupon Price Gross 20 00 Coupon Minimum Order 25 Free Shipping No Free Shipping Coupon Code Intro 20 Uses per Coupon 1 Uses per Customer 1 Start Date 26 08 2012 End Date 26 08 2013 This should save the coupon as Coupon Name list and you need to click the red status button to from RED to GREEN to activate it frtroduc tion Discount 20 00 Intro 20 26 08 2012 That should have created and activated a coupon and its COUPON code that you can send to your customers But before we do that we should also set the Order Totals in the osConcert to display coupon discount correctly at checkout Admin gt Payment gt Advanced gt Order Totals In the Oder Totals module first DELETE the already installed modules SubTotal Total etc and then RE INSTALL with Discount Coupons most likely your first module followed by SubTotal and then Total module This will give a correct order display in the checkout confirmation page s osConcert y cartzone
99. rmed You x Codereadr Not Released Text field of Codereadr message when payment is not yet confirmed reply on scanning device at moment of scanning the barcode on the PDF E ticket CodeReadr Not Released t Your payment has not yet been confirmed You x Cine Style Images Presently ONLY IN osConcert CINEMA Select Yes or No Default NO Codereadr is the integrated third party application within osConcert to collect read and validate bar codes that are printed on your osConcert e Ticket To do so you will need to get and activate here the Codereadr API An API or Application Programming Interface is a specification intended to be used as an interface by software components to communicate with each other With the above default Codereadr settings you are able to use osConcert and print e tickets osConcert is recommending Codereadr software if you decide scanning and upload Scanned the barcodes that are printed on your e Tickets either ONLINE or OFFLINE You may want to ask help of a webmaster to achieve this for you a osConcert y cartzone User Manual Sept 12 Page 21 of total 89 Pages y osConcert visual online seat reservation User Manual DEVELOPERS e Use the Seatplan Live Logging feature to identify problems e Extra fields from includes languages english php s osConcert vy cartzone User Manual Sept 12 Page 22 of total 89 Pages osConcert
100. rs Your Personal Details Gender Username Email Your Address Steet Address Address 2 City Country United States State Province Mississippi Your Contact Information Telephone Number No Spaces Please Second Telephone Number No Spaces Please Mobile Number No Spaces Please Options Newsletter E Your Password Password Password Confirmation Customer Accounts fields osConcert has all common Customer Account Fields pre installed stored on several pages which can be enabled and edited including making Customer Account Fields required to be filled out by new customers IMPORTANT Customer account Fields can be reduced to a bare minimum but Country State is needed for payment modules to function DEVELOPERS To eliminate the country field make a default country in table structure address book Admin gt Shop Settings gt Advanced gt Customers A Shop Settings General User admin Account Settings Signout Help Clear Cache My Store Template Zones Images CART ZUNE Languages Files Admin User Groups Site Maintenance Advanced Bl Orders Status Quick Links og p Quick Links values Logging Sessions TICKET Reports z Who s Online DISCOUNTS Compatability Test HTMLArea i Customer Account Fields PONS Download Delete all items osConcert Settings New Field Fr s Your Personal Details Orders Customers Gender Concert Details First Name SALES Last Name PURCHASED Seat
101. s PURCHASED Shop Settings Seatplan Channels Products CMS Marketing Sales Click on the EDIT option to open the WYSIWYG editor Edit the text and insert remove the field references as you wish Do not forget to click the SAVE option to save all your settings Customized Invoice Page Invoice Title osConcert Tax Invoice Invoice Text B Z U a Z Z B styles Format EEF a bey Om AM EOL 2 2 Ma 5153 gt nt EET Merge Fields Store Logo SI pa s E Last Name Order Number Order Number Order Number Date Purchased Order_Invoice_Link Order_Comments Date Purchased Products Ordered Payment Method Payment Detail i Billing_Address armeer Products Ordered Store Name Store Address Phone Ip Address w a osConcert y cartzone User Manual Sept 12 Page 38 of total 89 Pages rd Co ae ert n User Manual Contact Us Template In Admin gt Marketing click to expand on the Contact Us Template Click on the EDIT option to open the WYSIWYG editor OE EE EE User admin Account Settings Signout Help Clear Cache Front End A summary of marl eting tasks ao Surveys eMarketing SMS Marketing CART ZONE SEO Newsletters Wallet Options r Quick Links py EEE TICKET Admin User Manipulation md z Admin User Password Remember COUPONS User Creation El Menus a Customer Password Remember Orders Message to all customers Customers i
102. s per Coupon 1 iscount Usage Coupon Amount 20 00 order amou ate John Smith 28 00 27 08 2012 Discount History For a History of emailed discount vouchers Admin gt Sales gt Discount vouchers click the Email History icon on the Discount Voucher tab E amp Introduction Discount 20 00 Intro 20 26 08 2012 Coupon Name Introduction Discount Uses per Coupon 1 Coupon Code Intro 20 Customer uses Coupon 1 p Coupon Amount 20 00 Email Histo ry a osConcert y cartZone User Manual Sept 12 RR Page 46 of total 89 Pages osConcert visual online seat reservation User Manual Sales Report All orders have an Order Status Among other functions osConcert is using these order statuses to generate a Sales Report on line and that can be Exported to PDF and MS excel Admin gt Sales Make the appropriate selection from the pull down menus and click either the SEARCH button or the EXPORT TO PDF or EXPORT TO EXCELL button User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Seats Sold gt CART ZONE Quick Links a Start Date 24 07 2012 end vate 24 08 2012 TICKET Product Box Office All Users DATE ID All Tickets Payment Status Pending z Cl Sub Totals Ne Export to PDF ag Export to Excel CI Menus No Records Found Orders Concert Details SALES No warranty is provided Redistributable under the GNU General Public License
103. s tpt 108 Vear Date Tome SHOW J SHOW l Desi tipt som car Date l r i VW 4 SHOW 4 Desi ript soe Voter Date Tame i SHOW 5 SHOW 5 Des tiptoe care Date Tame Sows SHOW 6 Den rpt soa Vear Date lame gt b ret al Ada rs om ret al Adana Dew tiptoe Vease A Date oe Date GA Concert Details a ID acti Name Heading Description Venue Date Time Date SHOW 1 SHOW 1 Description Venue Date Time PR Color Price Seats Locks Sold yellow 10 00 red 15 00 Description Venue Date Time gt SHOW 3 SHOW 3 Description Venue Date Time PR gt SHOW 4 SHOW 4 Description Venue Date Time PR gt SHOW 5 SHOW 5 Description Venue Date Time PR SHOW 6 SHOW 6 Description Venue Date Time PR General Adn General Adn Description Venue GA 9pm Date C ry You will see your price banding listed with some information about total seats for the color band and how many seats are sold Double click to open a price text field IMPORTANT Press ENTER on your keyboard to SAVE the new values Color 5 00 Price Seats Locks Sold 10 00 yellow red 15 00 72 0 8 To close the editing mode click again on the small blue arrow on the left How to arrange SHOWs in a sort order for the Front End menu Simply drag and drop a row to arrange a sort order for the Front End main menu Concert Details a ID active Name Heading Description Venue Date Time Date ID gt
104. servation module Admin gt Payment gt Payment Gateways Set up a Tax Booking Fee or a Discount module Then enable these module s in the Order Totals module Ensure you first disable all modules first then re enable 1 by 1 Admin gt Payment gt Payment Gateways gt Advanced gt Order Totals Edit your shows venue etc in Concert Details IMPORTANT use a unique DATE ID for each show ONLY THEN edit prices Admin gt Concert Details Set up the correct default currency Admin gt Shop Settings gt Advanced gt Currencies DEVELOPERS Please see the Table of Content with all DEVELOPERS comments 64 osConcert y cartzone User Manual T Sept 12 Page 7 of total 89 Pages osConcert visual online seat reservation osConcert Administration interface User Manual After a successful installation of the osConcert package log in to the osConcert Administration Interface or Admin Alternatively open your internet browser and browse to the osConcert Administration Interface www yourdomain osconcert admin where osoncert is the name of your application directory For info about the installation of the osConcert software package please view the osConcert installation video Use the administrator email address and Password that you created during installation of the osConcert software package Shop Settings Genera My Store You can enable more options in the oSConcert Settings DISCOUNTS COUPONS Store Name test
105. t Wallet Payment WP is a wonderful seldom used payment option Registered users are able to top up their digital wallet account and use the balance later for purchasing tickets One advantage is that the Administrator is able to top user accounts with money for whatever reason Wallet Payment X Edit Enable Wallet Module Tre Wallet Set Order Status default iy Do you want to accept Wallet Fal Set the status of orders made payments lt mz with this payment module to this value Wallet Payment Zone Australia If a zone is selected only o Display Name Wallet Payment enable this payment method Set the Display name to payment for that zone USA module v World Zones Image Browse Set the Image of payment ae romme module Wallet Exclude these Afghanistan a Countries Albania E If countries are selected j disable this payment method Algeria for that countries American Samoa Andorra B Wallet Exclude these Zones Austral If a zone is selected disable ne this payment method for that Box Office zone USA World Zones a osConcert y cartzone User Manual Sept 12 Page 64 of total 89 Pages PayPal PayFlow osConcert visual online seat reservation User Manual PayPal PayFlow Payment Module PPF is a robust more professionally integrated option for PayFlow Account holders with Standar
106. tegory products Concession tickets normally involve lesser priced tickets as a consideration and therefore you may want to cap ticket quantities The Master Quantity is NOT the combined total of the sub categories but is the number you decide to cap ticket sales in osConcert as the number of available seats the venue is offering If the master quantity is reached i e the venue is full by 1 or a combination of the sub categories then when the order is processed and it does reach the Master Quantity figure the code will prevent any further purchases of all ticket types Master Quantity is not an option for Reserved Seating because here customers select from a visual seat plan and when all seats are reserved osConcert will simply disable the Order buttons Master Quantity is strictly for General Admission GA shows The below example explains the Master Quantity Create or open a General Admission GA show in Admin gt Products New Category Parent Category SHOW 1 Show 1 Rows SHOW 2 Show 2 Rows SHOW 3 Show 3 Rows General Admission event Category Name ES General Admission Eve Category heading title EJ General Admission Category Venue ES samples Hall Category Date ES Today Category Time ES Now 59 Description B3 Tick if this willbe a GA show with a la Only tick if applicable Master Quantity dh If ticked this you will get some new fields to complete Tick if this wll be 3 GA sh
107. thorised to process transactions If however you have not set up additional users on the account USER has the same value as VENDOR Password The 6 to 32 character password that you defined while registering for the account Partner The ID provided to you by the authorised PayPal Reseller who registered you for the Payflow SDK If you purchased your account directly from PayPal use PayPal Transaction Server Use the live or testing sandbox gateway server to process transactions Transaction Method The processing method to use for each transaction True False PayPal amp Live gt Sandbox Authorization Sale Payment Zone If a zone is selected only enable this payment method for that zone Set Order Status Set the status of orders made with this payment module to this value cURL Program Location The location to the cURL program application Exclude these Countries If countries are selected disable this payment method for that countries Exclude these Zones If a zone is selected disable this payment method for that zone Display Name Set the Display name to payment module Image Set the Image of payment module 4 ts Australia Box Office C usa C World Zones usr bin curl Please select Payment Zone C Australia C Box Office USA C World Zones PayPal PayFlow osConcert by cartzone User Manual Sept 12 Page 65 of tota
108. vanced Quick Links TICKET You can enable mor DISCOUNTS osConcert El Menus in Coupon Name Coupon Amount Coupon Code 50 Discount 50 00 HALF PRICE Click the New Discount Coupon Create the conditions for your Coupon with the help of the guide on the right side New Discount Coupon x Coupon Name Eq A short name for the coupon Coupon Description A description of the coupon for the customer ES TaxClass none w z The value of the discount for the coupon either fixed or add a on Coupon Price Net ae the end for a percentage discount Coupon Price Gross 0 00 Coupon Minimum Order The minimum order value before the coupon is valid The coupon gives free shipping on an order Note This overrides the Free Shipping m coupon_amount figure but respects the minimum order value Coupon Code You can enter your own code here or leave blank for an auto generated one The maximum number of times the coupon can be used leave blank if Uses per Coupon you want no limit Uses per Customer Number of times a user can use the coupon leave blank for no limit Start Date 26 August 2012 The date the coupon will be valid from End Date 26 August 2013 w The date the coupon expires Apply coupon amp Selected Categories or List Product Events Subscription Service Apply coupon All Categories Product Event Subscription Service Categories Categories Categories Categories Catego
109. vation management tool Create an account or use Login username Password password s osConcert y cartzone User Manual Sept 12 Page 83 of total 89 Pages osConcert Privacy Notice visual online seat reservation User Manual In the Privacy Notice there is information about the scope of the website text about Information Collection and the use this information Admin gt CMS gt Privacy Notice gt Privacy Notice Level2 New Subpage Scope This Privacy Policy covers OSCONCERT treatment of personally identifiable information that OSCONCERT collects when you are on the OSCONCERT web site Site This policy does not cover the treatment of personally identifiable information that may be collected by other web sites Third Party Sites that OSCONCERT links to or is otherwise affiliated with Information Collection and Use OSCONCERT collects personally identifiable information when you register for an account or purchase products or services OSCONCERT also collects information from your browser including browser type browser version browser settings operating system pages visited your IP Address and Cookies OSCONCERT uses this information for general _ nurnanrar cuch so sllamusina um ta ndd nradurtr and sarvinane ta unr shannina sat silarina Edit A tha rantant within tha Cita ta match warnr Show 10 Either switch OFF or EDIT the default complimentary
110. ve yet to collect full payment and a Delivered status will mean that we have full payment and we can release our PDF E Tickets for download and printing All our Payment Modules will need the correct payment status We have Pending 1 Processed 2 Delivered 3 Backorder 4 Refund 5 and Preparing Paypal 6 where is the programming element IMPORTANT It is recommended that new users DO NOT set the delivery status of a Payment Module to Processed as the final status The Payment Modules for paid ticket sales with osConcert are programmed in such way that the default delivery status of e tickets is set to the appropriate delivery setting to ensure a successful transaction If osConcert is set up to offer e tickets for which first a payment needs to be received processed for example by a Cheque Money Order or Bank Transfer the default delivery status in these Payment Modules is set to Pending And for example for FREE tickets the default delivery status is set to Delivered OsConcert will send an automatic email with the e ticket and customers can also access their account to retrieve e ticket s immediately as there is no need to first process receive any payment Payment Module Inclusions Exclusions Because osConcert comes with a build in security feature that automatically detects and records the IP address of ordering customers the zone and or the country of ordering customer is determi
111. witter ID SALES osconcert PURCHASED 0000000000000000000000 Er Sn I Facebook ID ST KK KKK KKK AKT Seatplan Channels cartzone PEE a false Add social bar Set to TRUE will display a social networking bar in the right top corner of the osConcert header at the front end Default TRUE Note only if an ID is edited the respective social network icon is enabled No ID N0 icon VIEW ORDER CHECKOUT HERE SEATS LOGIN Welcome Guest Twitter ID Edit your Twitter ID here to be displayed in the Social Networking bar in front end Header Note see Add social bar Facebook ID Edit your Facebook ID here to be displayed in the Social networking bar in front end Header Note see Add social bar Linkedin ID Edit your Linkedin ID to be displayed in the Social networking bar in Header Note see Add social bar Googleplus ID Edit your Googleplus ID to be displayed in the Social networking bar in Header Note see Add social bar DEVELOPERS edit file includes modules socialbar php Related information Add Social Networking a osConcert y cartzone User Manual Sept 12 _ Page 41 of total 89 Pages osConcert visual online seat reservation User Manual 5 Sales Sales Discount Coupons With osConcert it is possible to generate Discount Coupons From the Left Menu click the link COUPONS Menu button That will open the Admin gt Vouchers Coupons f Shop Settings My Store Ad
112. ys eri cuNe FO Advanced S15 Order Total Modules sr Quick Links a Installed Modules TICKET SubTotal DISCOUNTS PONS Total UnInstalled Modules Discount Coupons Menus a El Low Order Fee Orders Global Quantity Discount SALES pe Shipping PURCHASED Service Charge Customers Concert Details Shop Settings 0 05 Seatplan Channels Amount Rounding Factor Products CMS Marketing Sales a osConcert y cartzone User Manual No warranty is provided Redistributable under the GNU General Public License Sept 12 __ Page 86 of total 89 Pages osConcert visual online seat reservation User Manual 11 More resources lt under construction gt Seat Plan Listings and Concert settings 1 I understand there is a color banding how do edit the prices 2 How do I hide cells in my seat plan completely Admin gt Products gt Alternative Edit categories gt Hide Status 3 want to close online reservations How can I print out only the seat plan and take it to the concert In Internet Explorer find Tools gt Internet Options gt Advanced gt print background Colors How do I delete an order and restock the seats How do I make a refund and restock the seats need to make an order for one of my existing customers How do do that My reserved seating event also has tickets for general sale How can add that on the same page How can sell car parking or meals etc with my main event How do set th

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