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SMART Board 600 or SBD600 Series Interactive Whiteboard

1. Lock Slot To lock the pen tray to your interactive whiteboard 23 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD IMPORTANT Be aware that security cable locks are not designed to be a solid protection measure because the lock can be torn out However potential thieves might be reluctant to try to sell a product with a broken security cable lock hole which would readily identify it as a stolen item Loop your security cable behind the pen tray brackets before you secure them to the wall as shown in step 3 on page 21 Thread the lock end of the cable through the loop end of the cable Verify that the cable is tight enough that you can t remove the pen tray while the lock is in place and then install the pen tray Insert the prong end of the security cable into the lock slot and then complete the pen tray installation by securing it to the wall Securing the Pen Tray to the Pen Tray Brackets Since you can remove the pen tray without tools you might want to securely attach it to its brackets To do this insert two No 8 M4 screws not included into the holes indicated in the following illustration NOTE Older units don t include this feature 3 SO o ra 4 IE 8 y oe eo e e e e C 8 4 Screw Location umm
2. SMART Board 600 and SBD600 Series Interactive Whiteboard Installation and User s Guide Extraordinary made simple SMART Product Registration If you register your SMART product we ll notify you of new features and software upgrades Register online at www smarttech com registration Keep the following information available in case you need to contact SMART Technical Support Serial Number Date of Purchase FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark Notice SMART Board the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by SMART Technologies ULC under license Windows and Microsoft are either registe
3. To remove the pen tray 24 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD Removing the Pen Tray It might be necessary to remove the pen tray when you transport or repair your interactive whiteboard WARNING There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this procedure must be done with proper electrostatic discharge ESD protection CAUTION If dust or small items prevent the pen tray buttons from being pressed or cause constant button contact remove the obstructions carefully NOTE You don t need to wear ESD protection when performing the following procedure 1 Turn off your interactive whiteboard by disconnecting the USB cable to your computer or by disconnecting the expansion module s power supply as appropriate 2 Remove the pens and the eraser from the pen tray 3 Reach under the pen tray and disconnect the modular cable 4 f you secured the pen tray to its brackets using two screws as described in the previous section remove these screws 5 If you secured the pen tray using a Kensington lock or similar device unlock and remove the lock 6 Reach under the pen tray and pull down on the two large plastic clips Because the ends of these clips project slightly downwards they re easy to locate
4. a Ol Plastic Clips The Pen Tray from the Bottom 7 While applying downward pressure to the clips gently slide the pen tray toward you until it detaches from the two L shaped metal brackets 3 Connecting Your Interactive Whiteboard to Your Computer In This Chapter Refer to these topics for information about connecting your SMART Board 600 or SBD600 series interactive whiteboard to your computer Il System Power Safety and Precautions Connecting with a USB Cable Installing SMART Product Drivers sese emn Connecting Using the Optional RS 232 Serial Expansion Module Connecting with the Wireless Bluetooth Connection Option Configuring Your Computer Settings Orienting Your Interactive Whiteboard se Connecting a Guest e Connecting Multiple Interactive Products 26 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Overview The included USB cable enables you to connect your computer to your interactive whiteboard Because this cable provides both a digital signal
5. 71 72 ettet buccina dte eii ptem 72 Roge trau i aes o demi E 72 Chapter 1 About Your SMART Board 600 or SBD600 Series Interactive Whiteboard In This Chapter Refer to these topics to learn more about your SMART Board 600 or SBD600 series interactive whiteboard and for information about product parts and accessories MULIERE Tm 2 How Does Your SMART Board Interactive Whiteboard Work 4 Included Accessories 02 c cc00cecccsececeeesecseeectesneeenecevencuececeenscecuececseeetensesseaeeees 5 Optional Accessories sssssssssssssssese esee eene 6 2 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD Your SMART Board 600 or SBD600 series product is a touch sensitive front projection interactive whiteboard It enables you to do everything that you can do at your computer open and close applications scroll through files conference with others create new documents or edit existing ones visit websites play video clips and more by touching the screen You can also write over any application in digital ink using a pen tray pen or your finger and then save these notes to a SMART Notebook file for future reference and distribution Features Your SMART Board 600 or SBD600 series interactive whiteboard includes many features of earlier
6. Serial Number Locations 67 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD The serial number on your SMART Board interactive whiteboard always begins with the letters SB followed by the interactive whiteboard s model number for example SBD685 xxxxxx The serial number can include numbers letters and hyphens NOTE If you re unable to locate the serial number for your interactive whiteboard you can remove the pen tray to locate your serial number For instructions on how to remove the pen tray see page 24 68 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Appendix Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment Regulations WEEE Directive Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union When you dispose of any electrical or electronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached end of its life If you require further information please contact your authorized SMART reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS Directive
7. When removing permanent marker ink don t use low odor or non scented dry erase markers They don t contain the appropriate solvents Transporting Your Interactive Whiteboard Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport your interactive whiteboard When required repack your interactive whiteboard with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection If your original packaging is no longer available you can purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure that you adequately protect your interactive whiteboard Ship the unit in an upright position to deter shippers from placing heavy objects on it If you ship your interactive whiteboard frequently consider purchasing a more durable hard shipping case from SMART Technologies With its foam lined interior aluminum edges and valances and steel reinforced corners this shipping case protects your SMART Board interactive whiteboard and has dual tilt wheels for ease of transport To order a hard shipping case contact your authorized SMART reseller 49 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Indicators and Controls Your SMART Board 600 or SBD600 series interactive whiteboard has the following indicators and controls Pen tray buttons
8. This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS Directive 2002 95 EC Consequently this product also complies with other regulations that have arisen in various geographical areas and that reference the European Union s RoHS directive Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws 70 HARDWARE ENVIRONMENTAL COMPLIANCE China s Electronic Information Products Regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations U S Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead Pb content in products used by children SMART Technologies is committed to complying with this initiative Appendix Customer Support Online Information and Support Visit www smarttech com support to view and download user s guides how to and troubleshooting articles software and more Training Visit www smarttech com trainingcenter for training materials and information about our training services Technical Support If you experience difficulty with your SMART product please co
9. 60 3 4 154 3 cm 640 51 1 2 130 8 cm 55 3 4 141 6 cm 16 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD For Adults of Average Height Model Distance from Floor Distance from Floor to Top to Bottom of Bracket of Interactive Whiteboard 680 SBD680 685 77 1 2 196 8 cm 81 3 4 207 6 cm SBD685 690 SBD690 660 69 1 2 176 5 cm 73 3 4 187 3 cm 640 69 1 2 176 5 cm 73 3 4 187 3 cm For Children and Short Adults and for Clearing Obstructions to the Projected Image If SMART Board 640 interactive whiteboard users are of shorter stature you might want to mount the interactive whiteboard lower on the wall while keeping it high enough that furniture or other objects don t obstruct the projected image Distance from Floor Distance from Floor to Top to Bottom of Bracket of Interactive Whiteboard 640 59 1 2 151 1 cm 63 3 4 161 9 cm Model 17 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD Tools Required to Wall Mount Your Interactive Whiteboard To wall mount your interactive whiteboard you ll need the following tools which aren t included aHPhillips amp No 2 screwdriver all screws must be tightened by hand aruler or tape measure e aAcarpenter s level a pencil or other marking device asSstepladder N WARNINGS Failur
10. LEDs and sensors see starting on this page optional SystemOn control panel s indicators and controls see page 51 A Ready light see page 52 controller module s Reset button see Resetting Your Interactive Whiteboard on page 57 In addition to providing a convenient place to hold the pens and the eraser the pen tray has several controls sensors and indicators Pen Tray Buttons In the center of the pen tray la there are three buttons SSS In projected mode the two large rectangular buttons 2 SSS default to Keyboard lt SE left button and Right Click right button functions In non projected mode the buttons are assigned Help Button Print Page and New Page Keyboard Button Right Click Button functions respectively In either mode you can customize the buttons using SMART product drivers to provide several other functions including printing changing pages launching applications and capturing the screen Pressing both buttons simultaneously starts the orientation process The third small round button launches the online Help where you ll also find an alignment icon for orienting your interactive whiteboard 50 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Pen Tray LEDs and Sensors When you turn on or reset your interactive whiteboard the indicator lights on the pen tray cycle twice When the system is running the lights come on only when you remove a tool Onl
11. Resetting the controller module won clear the 12 or 20 point orientation data from your computer If you attach a different computer your interactive whiteboard uses the highest level of orientation data residing in the controller s memory interactive whiteboard 40 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER 1 Press and hold the two large pen tray buttons at the same time OR Press the Help button on the pen tray and then select Align Orient the SMART Board NOTE For more information on the pen tray buttons see page 49 The orientation screen opens 2 Pick up a pen from the pen tray 3 Beginning at the upper left corner of the screen touch the center of the target firmly with the tip of the pen until the target moves to the next point Try not to flick the pen when you lift it from the screen and make sure that the lift direction is at a right angle to the screen fg NOTES Although you can use your finger to orient your interactive whiteboard a fine point tool such as a pen tray pen provides greater precision when touching the targets The following image shows a 9 point orientation screen This is the first orientation target ED Touch the center to begin orienting Press center of target your interactive whiteboard Full Orientation Screen VA Good Orientation Point Poor Orientation Point The pen touches the center of the target To sele
12. SMART Board interactive whiteboards such as a resistive touch screen and a pen tray Although the basic operation is the same SMART made many improvements to make the 600 and SBD600 series look more up to date and easier to use service and install tS mu x The following models are available 640 248 121 9 cm diagonal e 660 964 162 6 cm diagonal e 680 SBD680 77 195 6 cm diagonal 685 SBD685 387 221 3 cm diagonal e 690 SBD690 94 239 3 cm diagonal Feature Highlights Touch Write erase and perform mouse functions with your finger a pen tray pen or the eraser Dual Touch models SBD680 SBD685 and SBD690 enable two users to work simultaneously at the interactive whiteboard in SMART Notebook software Pen Tray Pick up a pen tray pen or the eraser and the pen tray automatically detects which tool you ve selected Buttons activate the on screen keyboard right click and help functions Durable Surface The hard coated surface is tear proof optimized for projection compatible with dry erase markers and easily cleaned with whiteboard cleaner 3 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD Wall Mounting Brackets Install your SMART Board interactive whiteboard simply and securely Standard USB Cable Connect your SMART Board interactive whiteboard to your computer Expansion Slot Add optional accessories such as a SystemOn control
13. Securing the Pen Tray and Interactive 22 Removing the Pen Tray nennen nns 24 3 Connecting Your Interactive Whiteboard to Your Computer 25 System Power Safety and Precautions 26 Connecting with a USB Cable 27 Installing SMART Product Drivers ssem 29 Connecting Using the Optional RS 232 Serial Expansion Module 31 Connecting with the Wireless Bluetooth Connection Option 35 Configuring Your Computer 5 nnns 38 Orienting Your Interactive 39 Connecting a Guest 42 Connecting Multiple Interactive Products 42 vi CONTENTS 4 Using and Maintaining Your SMART Board Interactive Whiteboard 45 Tips for Trouble Free Performance 46 Keeping the Writing Surface 47 Transporting Your Interactive Whiteboard 48 Indicators and Controls sssssssssseene eene nennen 49
14. To stop SMART Board Service To start SMART Board Service and configure a serial connection COM port on your computer 33 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER You must now configure a serial connection COM port on your computer IMPORTANT Before configuring a serial connection COM port on your computer start SMART Board Service If SMART Board Service is already running stop and then start it again See the following procedures for more details 1 In the Windows notification area select the SMART Board icon B and then select Control Panel The SMART Notebook control panel opens 2 Select About Software and Product Support gt Tools gt Diagnostics The SMART Board Diagnostics window opens 3 Click the Service menu and then click Stop 4 Close the SMART Board Diagnostics window and then close the SMART Notebook control panel 1 Repeat steps 1 and 2 in the previous procedure 2 Click the Service menu and then click Start 3 Close the SMART Board Diagnostics window and then close the SMART Notebook control panel Because SMART Board service is unable to detect any SMART products connected by a USB interface the following SWART Board message appears SMART Board Could not find a functioning SMART Board connected to your computer If you have a SMART Board connected by a serial cable to your COM port click the Connect button on the Control Panel to configure the COM port
15. Using Non Projected 53 5 Troubleshooting Your SMART Board Interactive Whiteboard 55 Adjusting the Projected e 56 Resetting Your Interactive Whiteboard 57 Troubleshooting Using the Ready 57 Troubleshooting Tips er emm emere 63 Where to Find More Information 66 Contacting SMART Technical 66 A Hardware Environmental 69 Waste Electrical and Electronic Equipment Regulations WEEE Directive 69 Restriction of Certain Hazardous Substances RoHS Directive 69 PACKAGING r i dae nies 69 China s Electronic Information Products 70 U S Consumer Product Safety Improvement 70 Customer Support ee ded abre T ede To ei dn seo da e ue cn 71 Online Information and Support sssssssssseseem 71 TAMING 71 Technical Support i Doe tU uina EM 71 Shipping and Repair Status
16. however what you write displays simultaneously on a SMART Notebook page In this mode your computer automatically scales the size of the writing area in SMART Notebook to the size of the interactive screen Setting Up the Pen Tray for Non Projected Mode In non projected mode the left pen tray button is the Print Page button which sends your current page of notes to your computer s default printer The right button is the New Page button When you press this button a new page opens in the current SMART Notebook file to receive your notes You can change these default settings with SMART product drivers To equip the pen tray purchase a set of dry erase markers in black blue red and green Refer to page 5 for recommendations on dry erase markers Place each pen in the matching color slot of the pen tray 54 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Chapter 5 Troubleshooting Your SMART Board Interactive Whiteboard In This Chapter Refer to these topics for information about troubleshooting your SMART Board 600 or SBD600 series interactive whiteboard Adjusting the Projected Image 56 Resetting Your Interactive Whiteboard 57 Troubleshooting Using the Ready 9 57 Troubleshooting Tips iieri dec cie cedente iie 63 Where to Find More em 66
17. safety tips 46 technical support 48 66 71 training 71 transporting your interactive whiteboard 69 troubleshooting flowcharts 57 resetting your interactive whiteboard 57 using the Ready light 57 troubleshooting articles 71 U U S regulations 70 USB cables 27 connector 27 extender cables and hubs 30 USB audio system components 8 10 user s guides 71 W wall mounting recommended heights 15 warranty 72 WEEE directive 69 wireless component pairing 37 76 Toll Free 1 866 518 6791 U S Canada aW or 1 403 228 5940 www smarttech com
18. After you set up your multiple displays each display has touch control However some applications are unable to accept cursor commands mouse input from more than one source at a time To enable the multiple touch setting refer to the topics in the Help Center for instructions For more information on setting up multiple SMART products see Connecting Multiple Interactive Whiteboards to One Computer document 315 at www smarttech com support 44 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Chapter 4 Using and Maintaining Your SMART Board Interactive Whiteboard In This Chapter Refer to these topics for information about using and maintaining your SMART Board 600 or SBD600 series interactive whiteboard Tips for Trouble Free Performance 46 Keeping the Writing Surface 47 Transporting Your Interactive Whiteboard 48 Indicators and Controls iii itr nee ree i edv i ds 49 Using Non Projected 53 46 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Tips for Trouble Free Performance Connect your interactive whiteboard to a USB or serial interface that s recognized by the operating system and that isn t being used by another application sure that you place all the pens an
19. Environmental Requirements sss Mounting Your SMART Board 660 680 or SBD680 Interactive Whiteboard ona Floor Stand iet tto e Rada Wall Mounting Your SMART Board Interactive Whiteboard Securing the Pen Tray and Interactive Removing the Pen 12 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD Environmental Requirements Before installing your interactive whiteboard review the following environmental requirements Environmental Parameter Requirement Operating temperature 41 F to 95 F 5 C to 35 C Storage temperature 40 F to 120 F 40 C to 50 C Humidity Water and fluid resistance 5 to 8096 relative humidity non condensing Humidity above 8096 might cause slight wrinkling in the screen surface sheet The wrinkles disappear when the humidity lowers Intended for indoor use only Doesn t meet any salt spray or water ingress requirements Don t pour or spray liquids directly onto the interactive whiteboard or any of its sub components These liquids might get into areas where they could damage sensitive electronic components Refer to page 47 for detailed instructions on cleaning your interactive whiteboard Dust Moderate dust Intended for use in office and classroom environments Not for industrial use wh
20. The optional RS 232 serial expansion module provides an alternative method of connecting your interactive whiteboard to your computer if a USB connection isn t available This module also uses its own external power supply to provide power to your interactive whiteboard Use a standard straight through DB9 male to female RS 232 cable to connect the RS 232 serial expansion module to your computer 1 If you haven t already installed SMART product drivers insert the included SMART product drivers CD in your computer s CD drive to launch the software installation screen and then follow the on screen instructions The SMART product drivers setup program should start automatically If it doesn t start automatically select Start gt Run and then type x autorun exe where x is your CD drive NOTE When you re asked to add the SMART Board icon to your Startup Folder choose Yes so that SMART Board Tools will always be open and your interactive whiteboard will be fully functional without any further action 2 If necessary follow the included installation instructions to install the RS 232 serial expansion module on your interactive whiteboard 3 Connect the DB9M plug of the included male to female serial cable or a suitable substitute into the 9 pin socket on the side of the RS 232 module located behind your interactive whiteboard s lower right corner 32 CONNECTING YOUR INTERACT
21. and power from your computer to your interactive whiteboard you don t require an additional power supply Alternatively you can use the optional RS 232 serial or wireless Bluetooth connection expansion modules with USB or serial cables purchased from either SMART or an electronics or computer store The optional RS 232 serial wireless Bluetooth connection expansion modules aren t available for Dual Touch SMART Board SBD600 series interactive whiteboards Your interactive whiteboard will be touch sensitive after you install SMART product drivers on your connected computer After connecting your interactive whiteboard to your computer you must perform a brief orientation procedure see page 39 System Power Safety and Precautions CAUTION For operating safety and to avoid damage to your interactive whiteboard connect its USB connector only to a computer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL mark s for CSA UL 60950 N WARNING If you re using an RS 232 serial expansion module a wireless Bluetooth connection expansion module or a USB audio system use only the power supply included with that product These products don t use the same power supplies Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet fo
22. flexibility of opening one window on each Screen or splitting one application across multiple screens To set this up you must send the video signal from the computer to each display or projector To do this your setup must include one of the following a separate video card in your computer for each projector or each display a video card that splits the video signal and sends it to multiple displays a video distribution amplifier between your computer and the projectors or displays 43 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER If you re stretching your computer s desktop across more than one interactive screen and you re using an older operating system you must tell SMART product drivers how your products are arranged To do this open the SMART Notebook control panel press SMART Board Settings and then select Arrange Video Output from the list Depending on your setup you might need to change your computer s display settings For more information read the documentation for your computer s video card You must orient each interactive product separately so that the pointer is properly aligned when you touch the product To do this open the SMART Notebook control panel and select Align Orient the SMART Product Refer to the Help Center for the specific procedure to orient each display To access the Help Center press the pen tray s Help button For more information on the pen tray buttons see page 49
23. ink stays on the surface the more difficult it is to remove e Remove excess dry erase dust with a damp cloth before using a cleaner e If erasing doesn t completely remove dry erase ink marks clean the writing surface with a household glass cleaner such as Windex daily weekly or as required Use dry erase marker cleaner such as Sanford EXPO Cleaner if you can still see marks after erasing Don t spray cleaner directly onto the screen s surface Instead spray a light amount of cleaner on a cloth and then gently wipe the screen Don t allow excess glass cleaner to flow into the crack between the lower frame and the writing surface or into the pen tray slots e Use isopropyl alcohol for stubborn stains and ghosting 48 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Removing Permanent Marker Ink Stains To remove marks made with a permanent marker use a cleaner such as Sanford EXPO Dry Erase Board Doctor Write directly over the permanent ink stain with the Board Doctor pen allow the solution to dry completely and then wipe clean You can also use a high odor dry erase marker to remove marks from a permanent marker because dry erase ink contains solvents that work to remove permanent ink Cover the permanent ink with the dry erase ink and then wipe with a soft cloth while it s still wet If any ink trace remains spray a cloth with a glass or whiteboard cleaner and wipe the area clean g TIP
24. is communicating with the USB interface of the wireless Bluetooth connection expansion module The expansion module s LED flashes green fourteen times and then turns red for approximately five seconds before repeating the sequence This pattern indicates that the expansion module isn t communicating with its Bluetooth to USB converter 2 Press the power button on your computer to start it 3 Connect the Bluetooth to USB converter to an available USB receptacle on your computer The Ready light and the expansion module s LED turn steady green indicating successful communication between the wireless Bluetooth connection components ny NOTE If the expansion module s LED continues to flash press the pairing button on both the expansion module and the Bluetooth to USB converter Wireless Component Pairing The expansion module and the Bluetooth to USB converter are paired at the factory so that they will only communicate with each other You can synchronize the components at any time as required Both the wireless USB expansion module and its USB converter have a pairing button Install both the expansion module and the converter and then press the pairing button on one of the devices It stays in pairing mode for up to two minutes giving you time to press the companion device s button When you press the pairing button on the other device the devices detect each other and enter Discovery mode If you don t press the
25. screen and might shimmer or be distorted Set the projector to its optimal image resolution by following the instructions included with your projector and then set your computer s resolution to match You can change your computer s screen resolution in the Windows Control Panel or in the Mac System Preferences If you need further help changing your computer s resolution see the instructions included with your operating system You might also need to adjust your computer s refresh rate to obtain the best results Set the computer to an initial refresh rate of 60 Hz and then adjust this rate up or down until you ve determined the ideal refresh rate For more information on changing your computer s refresh rate see the instructions included with your operating system 39 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Orienting Your Interactive Whiteboard Your SMART Board interactive whiteboard includes default orientation data Your interactive whiteboard s controller module uses this data if you haven t oriented your interactive whiteboard with SMART product drivers After you install SMART product drivers on your computer orient your interactive whiteboard An orientation performed with SMART product drivers is called a User Orientation Orienting your interactive whiteboard ensures the greatest possible level of writing and touch accuracy Orient your interactive whiteboard if your projector or interactive whiteboard has move
26. whiteboard an area with excessive levels of dust humidity or smoke If your SMART Board interactive whiteboard requires replacement parts make sure that the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original Be aware that security cable locks aren t designed to be a solid protection measure because the lock can be torn out However potential thieves might be reluctant to try to sell a product with a broken security cable lock hole which would readily identify it as a stolen item iv IMPORTANT INFORMATION Contents Important Information iiio rrr iaa i DSalety WarnlnGS TUTO i 1 About Your SMART Board 600 or SBD600 Series Interactive Whiteboard 1 uj I 2 How Does Your SMART Board Interactive Whiteboard Work 4 Included 5 Optional Accessories 6 2 Installing and Securing Your SMART Board Interactive Whiteboard 11 Environmental Requirements ccccceeeeeeeeeceeceeeceeeeeeeeseeeesencaaesaeeeeeeeees 12 Mounting Your SMART Board 660 680 or SBD680 Interactive Whiteboard on a Floor Stand 13 Wall Mounting Your SMART Board Interactive Whiteboard 15
27. whiteboard leaving a 1 8 3 2 mm space between the bolt heads and the surface 4 With the help of another person hang your interactive whiteboard on the floor stand lowering the two bolts onto the top hooks on the stand posts 5 Insert the bottom two bolts and then use the included hex key to tighten all four bolts 15 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD Wall Mounting Your SMART Board Interactive Whiteboard al WARNING Two people are required to safely mount your interactive whiteboard on a wall Recommended Heights for Wall Mounting Consider the general height of your user community when you choose a location for wall mounting your interactive whiteboard If you mount your interactive whiteboard too low it might force tall people to bend over uncomfortably If its too high other people might need to reach up too far Also remember to leave enough room on either side so that you can stand beside it Use the following guidelines to determine the optimal height for your interactive whiteboard For Children or Adults in Wheelchairs Model Distance from Floor Distance from Floor to Top to Bottom of Bracket of Interactive Whiteboard 680 SBD680 685 59 1 2 151 1 cm 63 3 4 161 9 cm SBD685 690 SBD690 660 56 1 2 143 5 cm
28. 1 esn ls SMART Board software installed WEM Install SMART product drivers from the CD included with your e interactive whiteboard or download them from www smarttech com support SOA Use the Windows Control Panel or the Mac Activity Monitor No A sartitnon to ensure that SMART Board Service is running ls SMART Board software running SOA Is the Ready light steady green now The Ready light should now be steady green and your interactive whiteboard should operate normally Contact your next level of support Go to Flowchart 5 If the LEDs operate normally but tools do not function as expected see the note at the lower right 62 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 5 Ready Light Steady Green NOTE Before you can use SMART Board Tools or the pen tray pens and the eraser SMART product drivers must be running If the SMART Board icon doesn t appear in the Windows notification area select select Start gt All Programs gt SMART Technologies gt SMART product drivers gt SMART Board Tools The icon appears and the pen tray tools should now function as expected Ready light is green but Mouse mode OK but pen tray tools do not work as expected Disconnect and reconnect USB cable to reset power Check replace PC cable between pen tray and SC9 Do
29. Contacting SMART Technical 66 To adjust the projected image 56 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Adjusting the Projected Image If your projector isn t installed in a fixed location you can correct many image problems by shifting your projector or adjusting its zoom lens Optimally you should have a margin of approximately 3 8 1 cm on both the right and left sides of the screen You can then adjust the zoom lens to display a focused image fj NOTES Don t adjust the image size and geometry based on your projector s splash screen The splash screen image is much smaller than the computer s projected image Before you adjust the projected image make sure that you set the computer s resolution and refresh rate see page 38 Complete the following steps only as required 1 Ifthe left and right edges of the projected image aren t parallel raise or lower your projector at the front or back until the edges are parallel 2 Ifthe top and bottom edges aren t parallel turn the projector slowly until the edges are parallel 3 Further adjust your projector using small slow movements until you re satisfied with the projected image Correct the image s horizontal and vertical position by adjusting the height and position of the projector platform or stand Adjust the image laterally by sliding the projector to the left or
30. Do you want to configure your COM port now No Dont show this dialog again NOTE If this message doesn t appear see To manually configure your computer s COM port on the next page 4 n the SMART Board message window click Yes 5 Click Add SMART product to direct your computer to automatically detect new hardware After several seconds a message appears indicating that your interactive whiteboard is operating normally and the Ready light turns from red to green Your interactive whiteboard now responds to the touch of your finger or a pen tray pen on its screen surface 34 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER You might need to manually configure your computer s serial interface if SMART Board message shown on the previous page fails to appear the Ready light remains red instead of turning green To manually configure 1 In the Windows notification area select the SMART Board icon 9 and then your computer s select Control Panel COM port P The SMART Notebook control panel opens 2 Click SMART Board Connection Wizard and then select the Connect the SMART product to your computer option 3 Click Next For several seconds the wizard shows the progress of the automatic search for SMART products When complete the wizard suggests that you orient your interactive whiteboard The Ready light changes from red to green indicating that your interactive whiteboard is n
31. Dock and then select Control Panel The SMART Notebook control panel opens 3 Click SMART Board Settings 4 If you have more than one interactive whiteboard connected select the icon for the correct product The Hardware Info amp Settings window opens displaying a summary of the hardware software and firmware installed on your interactive whiteboard 5 If the firmware version displayed is earlier than 2 0 6 0 navigate to C Program Files SMART Technologies SMART product drivers Firmware 6 Locate and double click the latest SB W X Y Z Flash exe file where W X Y Z represents the firmware version number to open the SMART Firmware Upgrade Wizard 7 Follow the on screen instructions to install the file When your computer and interactive whiteboard are communicating by means of the USB interface using the latest software and firmware you re ready to set up the wireless Bluetooth connection kit 8 Disconnect the USB cable from your computer and interactive whiteboard 37 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER To set up the wireless 1 If necessary follow the included instructions to install your wireless Bluetooth USB adapter connection expansion module and then connect your interactive whiteboard to an AC power receptacle The LED indicator on the expansion module and the Ready light start flashing The Reagy light flashes green continuously indicating that your interactive whiteboard
32. IVE WHITEBOARD TO YOUR COMPUTER fj NOTES The 9 connector on the expansion module doesn t have captive nuts to enable you to secure the serial cable to it A post feature on the RS 232 expansion module routes the serial cable so that if something pulls the cable the force is perpendicular to the connector If someone accidentally trips or pulls the cable the unsecured cable will disconnect preventing damage to the module s connector or its pins When wall mounting your interactive whiteboard you can also route the serial cable through the channel on the back of both the RS 232 expansion module and the controller module to prevent strain on the cable 4 Connect the power supply to the expansion module You can also route the power cable through the same channel as the RS 232 cable al WARNING Use only the power supply included with the RS 232 serial expansion module Using other power supplies might create a safety hazard or damage the equipment Although your interactive whiteboard won t be damaged if you connect a power supply with reversed polarity a computer or extender that you connect to the USB interface might be damaged 5 Connect the other end of the serial cable to a serial connector on your computer 6 Connect the power cable to the power supply and then connect it to a suitable AC power receptacle The Ready light turns red indicating that your interactive whiteboard is receiving power
33. N To reduce the risk of fire or electric shock do not expose your SMART Board interactive whiteboard to rain or moisture Use two wall mounting brackets to install your SMART Board 685 SBD685 or 690 SBD695 interactive whiteboard Using only one bracket could result in personal injury or product damage Do not mount your SMART Board 600 or SBD600 series interactive whiteboard on a SMART Board 500 series floor stand Using an older stand could result in personal injury or product damage Only FS670 stands are certified for use with 660 680 or SBD680 models Do not mount a SMART Board 685 SBD685 690 or SBD690 interactive whiteboard on a floor stand Do not modify either your interactive whiteboard or a floor stand to make them compatible Using a large interactive whiteboard with a small stand creates a tipping hazard Do not mount the optional USB Audio System speakers on a SMART Board 640 interactive whiteboard mounted on an FS640 stand Using the speakers with the small stand creates a tipping hazard Move your floor stand mounted SMART Board interactive whiteboard with care Before moving your floor stand mounted interactive whiteboard lower your interactive whiteboard to Position 2 and then proceed with care Quick stops excessive force and uneven surfaces might cause your interactive whiteboard to overturn Before moving a floor stand make sure that the anti tip feet are retracted or locked in the up position Do not stand or a
34. SB extenders with Cat 5 cabling enable you to extend your cable to approximately 325 100 m at a much KN A higher cost However the more economical SMART USB extender pair Part No CAT5 XT enables you to extend the USB connection up to 120 36 6 m using an RJ45 Cat 5 cable NOTE When you use these units your cables and connectors must meet the vendor s specifications Impedance mismatches and poor connections might cause signal degradation and performance problems with your interactive whiteboard A USB hub should also work well with your interactive whiteboard If you also use streaming audio through the USB hub ensure that the Microsoft USB drivers are up to date so that your interactive whiteboard s performance doesn t become choppy intermittent or otherwise unacceptable IMPORTANT e If you use a USB extender or hub with your interactive whiteboard it must comply with USB 1 1 or USB 2 0 interfaces to work correctly It must also provide at least 300 mA to your interactive whiteboard Some self powered extenders and hubs provide only up to 100 mA to a connected device and therefore won t work with your interactive whiteboard To connect using the RS 232 serial expansion module 31 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Connecting Using the Optional RS 232 Serial Expansion Module IMPORTANT This option isn t available for Dual Touch SMART Board SBD600 series interactive whiteboards
35. ation screen and SMART contact information For more information on the pen tray buttons see page 49 Alternatively access the Help Center from the SMART Board icon g in the Windows notification area or Mac Dock For more resources visit http www2 smarttech com st en US Country and then select your country In the Support section of this site you ll find up to date product specific information including setup instructions and specifications This website s Training Center also has free learning resources hands on lessons and information on how to get more training Contacting SMART Technical Support SMART Technical Support welcomes your call However if you experience difficulty with your SMART product you might want to contact your authorized SMART reseller first Your local reseller might be able to resolve the issue without delay Before contacting SMART Technical Support make note of your SMART Board interactive whiteboard s serial number and then note it in the inside cover of this manual if you printed it You can find the serial number in two places on the back of your SMART Board interactive whiteboard and on the bottom right hand edge of your interactive whiteboard s frame the side pr 3 Front View Rear View 4 3 LW Ue mil
36. but isn t communicating reliably with your computer In most cases pen tray LEDs won t turn on and the screen isn t responsive to touch Things to try first Ready light changed from green to red Ready light alternates from green to red Disconnect and then reconnect the USB cable at both ends to reset your interactive whiteboard and reestablish the link Disconnect and reconnect USB cable from the interactive whiteboard and restart computer Ifthe Ready light changes from green to red while your computer is running the computer might become unresponsive Restart your computer Reduce load on computer and or restart computer An alternating red green light might indicate that your computer is running too many other applications or doesn t meet minimum specifications Reduce the load on your computer by closing unnecessary applications or replace it with a more powerful unit What color is Ready light now Steady gt green Make sure that the operating system has all USB HID drivers and current upgrades installed The Windows 98 and 98SE operating systems require the installation disk to install the HID drivers Enable USB port or disconnect the other USB device Yes gt Your computer s USB interface might be disabled or assigned to another device Reassign the interface or enable it using Are pen tray LEDs constantly cycli
37. cluded USB cable will work properly 3 Click Finish after the driver search or driver installation finishes The Ready light turns red and then flashes green indicating that the controller is receiving power from the USB connection and is operating in HID mouse mode You should now install SMART product drivers To install SMART product drivers To view a list of Ink Aware programs 29 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Installing SMART Product Drivers After you install SMART product drivers on your computer your SMART Board interactive whiteboard s display will respond to the touch of your finger or a pen tray pen on its screen surface SMART product drivers includes the tools that you need to control computer applications with your finger or a pen and to write over them in digital ink 1 If necessary press the power button on your projector to see the projected computer image on your screen 2 Insert the included SMART product drivers CD in your computer s CD drive to launch the software installation screen and then follow the on screen instructions SMART Board Tools open automatically 3 If SMART Board Tools don t open select Start gt All Programs gt SMART Technologies gt SMART Board drivers gt SMART Board Tools The Ready light in your interactive whiteboard s lower right hand corner turns from flashing green to solid green and the SMART Board icon g appears in the Win
38. companion device s Pairing button within this interval the first device Buttons returns to its normal mode After an xpansion S j expansion module and its USB converter are paired they remain associated with each other indefinitely 38 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Configuring Your Computer Settings For optimal configuration use the following recommended settings for the computer supporting your interactive whiteboard Recommended Settings Configure your computer s power management settings to turn off the monitor after one hour of inactivity and to put the hard disks into standby mode after two hours This extended period prevents the computer from shutting down unexpectedly for example during presentations or meetings that have gaps in computer activity Your computer will stop sending an RGB video signal to your projector after a period of idle time which also triggers the projector to go into standby mode Similarly you can put your projector in standby mode by following the manufacturer s instructions included with your projector To change the settings see the instructions included with your operating system Matching Your Computer s Resolution to Your Projector s Resolution Ensure that the resolution settings for your projector and computer match If your computer s resolution doesn t match the projector s resolution the image won t properly fill your interactive whiteboard s
39. ct a 4 9 12 or 20 point orientation procedure 41 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Repeat step 3 until you arrive at the last point B NOTE If you re not satisfied with the precision of a particular point press the left arrow key on your computer s keyboard to repeat the orientation for that point At the last point touch the center of the target firmly and continue pressing until the message Please wait while Orientation completes appears The Orientation screen closes The orientation procedure can be four nine or twenty touches depending on the precision setting you specify in your SMART Board Settings in the SMART Notebook control panel The following procedure shows you how to change the precision setting Press the SMART Board icon g once in the Windows notification area or Mac Dock and then press Control Panel Press SMART Hardware Settings If you have more than one SMART product connected select the appropriate interactive whiteboard Select Orientation Alignment Settings from the drop down list Select the desired orientation setting and then press OK Perform an orientation procedure see page 40 so that the changes take effect 42 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Connecting a Guest Laptop If you want to connect a guest laptop without installing SMART product drivers on it disconnect the USB cable from your resident computer and then c
40. d since you last used it or whenever the mouse pointer isn t properly aligned with your finger or a pen tray pen when you touch the screen Default Manufacturing Orientation When your interactive whiteboard uses the default manufacturing orientation data the touch point on the screen corresponds fairly well to the projected computer desktop image provided that the projected image fills the entire interactive screen The default orientation is a simple 2 point orientation which might result in the projected touch point being offset from the actual contact location Increase the accuracy of your touch by performing a 9 12 or 20 point orientation NOTE You can restore the default orientation parameters by holding the Reset button on the controller module for at least three seconds 4 and 9 Point User Orientation When you perform a quick 4 point or the standard 9 point orientation the orientation data is saved in your interactive whiteboard controller module s flash memory that is the orientation data stays with your interactive whiteboard If you connect a different computer the orientation data for your interactive whiteboard remains unchanged 12 or 20 Point User Orientation You can also perform a 12 point or 20 point user orientation Unlike the 4 and 9 point orientations the drivers save the 12 and 20 point orientation data on your computer and it therefore remains with your computer instead of your interactive whiteboard
41. d the eraser securely in the pen tray if you want to use your finger to touch the interactive screen If you lose a pen place a substitute object in the missing pen s pen tray slot so that your interactive whiteboard doesn t sense the missing tool and assume that you re currently using it on the interactive surface ay Tips for Teachers Tell students not to look directly at the light beam from the projector Instead encourage them to keep their backs to the projector when working at the interactive whiteboard Before students turn to face the class they should take a step sideways out of the projector s beam sure that you don t look directly into the projector s light beam Keep your back to the class when you write over a projected image Step to the side of your interactive whiteboard before you turn to face the class Tell your students not to touch the projector because it can become extremely hot during normal operation Don t use a chair to increase a student s reach If your students are unable to reach the top of the interactive whiteboard lower it You might need to remount a wall mounted unit at a lower position If your interactive whiteboard is mounted on a floor stand lower it with the help of another adult Tell students not to run in the vicinity of a SMART Board interactive whiteboard floor stand because they might trip over the floor stand s feet Preventing Damage to Your Interactive Whiteboard Alth
42. dows notification area or Mac Dock indicating that your interactive whiteboard is communicating successfully with SMART product drivers You can now pick up a pen from the pen tray and write over your desktop or any projected application and you can capture your notes into any Ink Aware application 1 In the Windows notification area or Mac Dock select the SMART Board icon 9 and then select Control Panel The SMART Notebook control panel opens 2 Click Configure SMART Tools 3 Click Ink Aware Program Settings The Ink Aware window opens You can enable or disable Ink Aware for any of the programs in the list 30 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER USB Extender Cables and Hubs The 16 5 5 m USB cable included with your interactive whiteboard conforms to the USB 2 0 standard for maximum length If the included USB cable isn t long enough use active USB extender cables USB extenders or hubs to extend the connection The SMART active USB extension cable Part No USB XT enables you to use up to four cables to extend the USB connection to about 80 25 m which is the limit of the USB specification fj NOTES e Passive USB extension cables aren t supported Some computers use internal active hubs to provide more USB receptacles The computer s operating system might recognize these internal hubs as external devices limiting the number of USB extenders that you can use Alternatively U
43. e over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables carefully and avoid excessive bending not mount your SMART Board 660 680 or SBD680 interactive whiteboard on a SMART Board 500 series interactive whiteboard floor stand Using an older stand could result in personal injury or product damage Only FS670 stands are certified for use with these models Do not mount a SMART Board 685 SBD685 690 or SBD690 interactive whiteboard on a floor stand CAUTION Before moving your floor stand mounted interactive whiteboard lower your interactive whiteboard to Position 2 and then proceed with care Quick stops excessive force and uneven surfaces might cause your interactive whiteboard to overturn Before moving a floor stand make sure that the anti tip feet are retracted or locked in the up position 1 Lock all four casters and then lock the anti tip feet in the down position NOTE If you don t hear the anti tip feet click into the locked position or if you see the lock release button still in the unlocked position gently tilt the stand backward slightly to allow the feet to lock 14 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD 2 Use the included hex key to tighten all the screws 3 Partially secure two of the _ included bolts into the top T holes in the rear of your i interactive
44. e system warms up and then remains solid green while the system operates correctly Sleep Status The Sleep Status light flashes amber when the system shuts down and then remains solid amber when everything has shut down correctly Computer Fault The Computer Fault light flashes red when there is a problem with your computer Projector Fault The Projector Fault light flashes red when there is a problem with your projector 52 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD The Ready Light You can see the Ready light in the lower right corner of your interactive whiteboard s frame The Ready light indicates the controller module s operating states Ready Light The following table shows the Ready light s normal states If the indicator s behavior doesn t match a state listed here refer to Troubleshooting Using the Ready Light starting on page 57 Ready Light State Solid red Meaning Your interactive whiteboard is receiving power from the USB cable or an optional expansion module s power adapter but your interactive whiteboard isn t communicating with a computer Solid green Your interactive whiteboard is receiving power and it s communicating successfully with SMART product drivers Flashing green Your interactive whiteboard is receiving power and it s communicating successfully with the USB HID driver of your computer s opera
45. e to follow these instructions could result in personal injury and product damage Two people are required to safely mount your interactive whiteboard on a floor stand because it might be too heavy for one person to safely maneuver onto the wall mounting brackets When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom corners while balancing the top with your other hands CAUTION e f you need to lean your interactive whiteboard against a wall before you mount it make sure that it remains in an upright position resting on its pen tray brackets which are designed to sustain your interactive whiteboard s weight Do not rest your interactive whiteboard on its side or on the top of its frame 18 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD fj NOTES To take full advantage of all the interactive features of your SMART product you must connect a digital projector not included steps in the following procedure look different than illustrated if you have a SMART Board 685 SBD685 or 690 SBD690 interactive whiteboard Wall Mounting Your Interactive Whiteboard Follow this procedure to mount your SMART Board interactive whiteboard on a framed wall surfaced with gypsum or drywall Some notes are provided for concrete wall installations To wall mount your 1 Using a pencil a carpen
46. eed to use an anchor in this location The stud will provide adequate support for the screw that secures the bracket to the wall BO NOTES Fora concrete wall drill holes at the marks and insert concrete anchors not included into the holes f necessary stand on a stepladder so that you re able to secure these wall anchors flush to the wall Using the screwdriver secure the wall mount bracket to the self tapping wall anchors with the included screws With the help of another person temporarily hang your interactive whiteboard on the center of its wall mounting bracket To align your interactive whiteboard with your projector To complete your installation 20 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD Aligning Your Interactive Whiteboard with Your Projector Optional If your projector is installed a fixed location align your interactive whiteboard to the projected image before you secure the L shaped brackets A correctly aligned image fits squarely on your interactive whiteboard s screen Each side of the projected image should extend almost to the edge of the display surface 1 Install or position your projector on a projector platform or stand if necessary and then turn it on and point the lens of your projector at the center of your interactive whiteboard s screen 2 Make fine adjustments to the image size level and focus of the projected image following your p
47. el or the Mac System Preferences to change the video resolution to match your projector 64 Cause TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Solution Symptom Observation The SMART Board icon doesn t appear in the Windows notification area or Mac Dock SMART Board Tools aren t running Start SMART Board Tools For Windows computers select Start gt All Programs gt SMART Technologies gt SMART Board Drivers gt SMART Board Tools SMART product drivers aren t installed Install SMART product drivers on your computer For details about installing SMART product drivers see page 29 Touch isn t accurate The pointer doesn t appear directly below your finger When you write on the screen your writing appears ata slight distance from the pen Your interactive whiteboard isn t oriented properly Orient your interactive whiteboard To start the orientation press and hold both the Keyboard and Right click buttons on the pen tray at the same time No pointer is visible on the screen and when you touch the screen a colored line appears A pen is missing or isn t positioned properly in its pen tray recess Replace the missing pen Your pen dry erase marker or old style black SMART pen isn t reflective to infrared light and the pen tray sensors are unable to detect it Wrap light colored tape on the pen to make it m
48. em reliably g TIP Wrap light colored tape around a substitute pen to improve the reflection of infrared light helping with tool detection Eraser The eraser is rectangular to mimic a traditional chalkboard eraser Again you can use a substitute object as long as it has a similar shape doesn t scratch or mark your interactive whiteboard s surface and reflects infrared light SMART Board Interactive Whiteboard Wall Mounting Kit The 32 81 3 cm wall mount bracket comes with five screws and drywall anchors enabling you to wall mount your interactive whiteboard simply and securely NOTE Models 685 SBD685 690 and SBD690 come with two wall mounting kits 6 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD Optional Accessories You can purchase these optional accessories when you order your interactive whiteboard or you can purchase them from your authorized SMART reseller Serial RS 232 Expansion Module NOTE This option isn t available for Dual Touch SMART Board SBD600 series interactive whiteboards The RS 232 expansion module provides an alternative method of connecting your interactive whiteboard to a computer You can also use it to connect your SMART Board 600 series interactive whiteboard to a serial device such as a room control system The serial expansion module connects to the controller module on the back of your interactive whiteboard Wireless Bluetooth Connecti
49. ere heavy dust and pollutants can cause malfunctions or impaired operation Designed for pollution degree 1 P1 as per EN61558 1 which is defined as No pollution or only dry non conductive pollution Electrostatic discharge ESD Designed to withstand electrostatic shock EN61000 4 2 severity level 4 for direct and indirect ESD No malfunction or damage up to 15kV both polarities with a 330 ohm 150 pF probe air discharge Unmated connectors meet no malfunction or damage up to 8kV for direct contact discharge Conducted and EN55022 CISPR 22 Class B radiated emissions To mount your interactive whiteboard on a floor stand 13 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD Mounting Your SMART Board 660 680 or SBD680 Interactive Whiteboard on a Floor Stand Before mounting your interactive whiteboard on a floor stand carefully read and observe the following instructions for operating safety and to avoid damage to your product fi WARNINGS Two people are required to safely mount your interactive whiteboard on a floor stand because it might be too heavy for one person to safely maneuver alone When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom corners while balancing the top with your other hands Do not leave cables on the floor where they can be a tripping hazard If you must run a cabl
50. erter can t be used as a general purpose USB to Bluetooth adapter It only works with the SMART Board interactive whiteboard Bluetooth to USB expansion module 36 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Before setting up the wireless Bluetooth connection e Remove all versions of SMART Board software SMART Notebook software or SMART product drivers installed on your computer and then install the version of SMART product drivers included with the wireless Bluetooth connection kit even if it s the same version Reinstalling this software ensures that you enable all of its necessary features If you don t know how to remove software ask your system administrator See page 29 for details on installing SMART product drivers Ensure that your computer can communicate with your interactive whiteboard using a wired USB connection by connecting the included USB cable as described on page 27 This step enables you to check that SMART product drivers and the installed firmware version support the wireless Bluetooth connection kit e Verify that you have controller firmware 2 0 6 0 or later installed on your interactive whiteboard as described in the following procedure To verify the 1 If SMART Board Tools isn t already running select select Start gt All Programs gt firmware version SMART Technologies SMART product drivers SMART Board Tools 2 Click the SMART Board icon g in the Windows notification area or Mac
51. fade or some other event After you press the Reset button the controller module resets and operates normally NOTE x Pressing and holding the Reset button for longer than three seconds clears any saved 4 or 9 point orientation data from the controller module s memory and the alignment defaults to factory settings Because 20 point orientation data is stored on your computer however this data is retained after a reset see page 39 Troubleshooting Using the Ready Light Should you experience a problem with your interactive whiteboard troubleshoot it by using the Ready light in conjunction with other observable symptoms and behaviors Before you start troubleshooting see page 52 to locate the Ready light and then familiarize yourself with its states during normal operation The following flowchart directs you to the next stage in your troubleshooting process 58 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 1 Getting Started Go to Flowchart 2 Is the Ready light off Is the Go to Ready light Yes Flowchart red 3 2 6 Is the Go to Ready light Yes Flowchart flashing 4 green Is the Ready light steady green Go to Flowchart The SC9 is in Boot Loader mode or has detected a checksum error Is the Ready light amber Contact your next level of support Your interactive whiteboard isn t receiving power See Flowchart 2
52. he FS640 floor stand to make them compatible Using a large interactive whiteboard with a small stand creates a tipping hazard Do not modify a floor stand to make it compatible with your model of interactive whiteboard Do not mount the optional USB Audio System speakers a SMART Board 640 interactive whiteboard mounted on an FS640 stand Using the speakers with the small stand creates a tipping hazard 10 ABOUT YOUR SMART BOARD 600 SBD600 SERIES INTERACTIVE WHITEBOARD SMART Board Interactive Whiteboard Table Stand You can also mount your SMART Board 640 interactive whiteboard on a table stand as shown to the right NOTE None of the other larger SMART Board interactive whiteboard models are compatible with the TS640 table stand The table stand consists of a pair of folding brackets that you secure to the back of your SMART Board 640 interactive whiteboard Remove the brackets and fold them flat for transportation or storage This illustration shows the back of the interactive whiteboard with one of the brackets ready to be secured with its two thumbscrews Chapter 2 Installing and Securing Your SMART Board Interactive Whiteboard In This Chapter Refer to these topics for information about mounting your SMART Board 600 or SBD600 series interactive whiteboard on a floor stand or on a wall
53. indicates that your interactive whiteboard is operating normally but you re still experiencing problems Symptom Observation There is no image projected on your interactive whiteboard s screen or a Input message appears Cause Your projector isn t receiving a video signal TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Solution Check the video cable connections Check that the correct video input is selected on your projector Make sure that your projector is on and that it s connected to a power source f you re using a laptop computer switch the external video connection on Refer to your laptop s user guide for more information Your computer is in standby mode Move the mouse or touch any key on your keyboard to bring your computer out of standby mode Your computer is off Turn on your computer or press your computer s reset button and then log on as usual The projected image is blurry too large or doesn t completely fill your interactive whiteboard s screen Your projector s position zoom and focus settings aren t adjusted Adjust your projector s position zoom and focus settings Refer to your projector s manual for more information Your computer s video resolution settings don t match your projector s native resolution Consult your projector s manual for the correct video resolution and then go to the Windows Control Pan
54. ion of your SMART Board interactive whiteboard and its accessories helping you to prevent injuries and equipment damage i NOTE In this document the term interactive whiteboard refers to your interactive whiteboard and its accessories and options Safety Warnings and Cautions N WARNINGS Failure to follow the installation instructions included with your interactive whiteboard or found in this guide could result in personal injury or product damage Read the safety warnings precautions and other important information published by your projector s manufacturer Do not stare or allow children to stare directly into your projector s beam of light Do not touch or allow children to touch your projector because it can become extremely hot during normal operation Two people are required to safely mount your interactive whiteboard on a wall or floor stand because it might be too heavy for one person to safely maneuver alone When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom corners while balancing the top with your other hands Do not leave cables on the floor where they can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables carefully and avoid excessive bending IMPORTANT INFORMATIO
55. ireless USB pairing 37 cables accessories 5 pen tray 60 RS 232 serial 37 security 22 serial expansion module power 32 USB 27 USB audio 8 USB extenders 30 Chinese regulations 70 cleaning infrared sensors 50 removing permanent marker ink stains 48 writing surface 47 computer matching resolution to projector 38 56 recommended settings 38 refresh rate 56 concrete installation 18 19 21 connecting a laptop computer 42 connecting multiple SMART Board interactive whiteboards 42 connecting with the serial expansion module 31 connecting with the wireless Bluetooth connection 35 connecting with USB 27 connector pen tray 22 USB 27 USB flying lead 27 contact information 72 contacting SMART online resources 66 technical support 48 66 controller module firmware security 60 manufacturing orientation 39 Ready light 52 Reset button 57 substituting 59 USB flying lead 27 74 INDEX D damage prevention 46 documentation 77 dry erase markers 53 E EIP regulations 70 environmental compliance See hardware environmental compliance eraser 5 European Union regulations 69 F floor stand compatibility 9 mounting interactive whiteboard 13 safety 46 G general inquiries 72 H hardware environmental compliance 69 70 height wall mounting 15 indicators and controls controller reset 57 pen tray buttons 49 Ready light 52 SystemOn control panel 51 wireles
56. k from the screen You can also save your notes to a SMART Notebook file or directly into any Ink Aware application Non Projected Mode When you use your interactive whiteboard in non projected also known as whiteboard mode you won t be able to operate your computer from your interactive whiteboard However you can still use SMART Notebook to capture save or print anything that you write on your interactive whiteboard 5 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD Included Accessories Your SMART Board 600 or SBD600 series interactive whiteboard includes the following accessories To purchase replacement parts contact your authorized SMART reseller SMART USB Cable An included 16 5 5 m USB cable enables you to connect your SMART Board 600 or SBD600 series interactive whiteboard to a USB receptacle on your computer Pens The pens have rubberized grip areas colored to match four colors of digital ink black red green and blue You can use dry erase markers instead of the included pens as long as they are a similar shape don t scratch or mark your interactive whiteboard s surface and reflect infrared light If the substitute isn t reflective to infrared light the pen tray sensors might not detect the presence of the pen You can use Sanford EXPO markers as substitutes NOTES Some of SMART s older pens aren t designed to reflect infrared light and the pen tray sensors might not detect th
57. llow children to stand on a chair to touch the surface of your SMART Board interactive whiteboard Instead remount the product at the appropriate height or use a SMART height adjustable floor stand Do not climb or allow children to climb on your wall or floor stand mounted SMART Board interactive whiteboard Climbing on your interactive whiteboard or projector boom or riding on your floor stand could result in personal injury or product damage There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this procedure must be done with proper electrostatic discharge ESD protection If you are using an RS 232 serial expansion module a wireless Bluetooth connection expansion module or a USB audio system use only the power supply included with that product These products do not use the same power supplies Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your product to verify the power supply type IMPORTANT INFORMATION M CAUTION If you need to lean your interactive whiteboard against a wall before you mount it make sure that it remains in an upright position resting on its pen tray brackets which are designed to sustain your interactive whiteboard s weight Do not rest your interactive whiteboard on its side or on the top of its frame Do not add an
58. ng your computer s device manager Check replace PC cable to pen tray Yes gt A faulty I C pen tray cable can cause the pen tray LEDs to cycle constantly and the Ready light to remain red g Contact your next level of support A powered USB hub or extender might have failed or disconnected from your computer Check the connections or replace the failed component NOTE If your interactive whiteboard s controller detects that its firmware isn t fully secure the Ready light flashes red and touch capability is disabled Contact SMART Technical Support immediately 61 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 4 Ready Light Flashing Green Li NOTES This is the normal mouse mode state when SMART product drivers aren t installed on your computer e This mode might be desirable for occasional or guest users who don t require the use of SMART Board Tools or pen tray functions Windows 98 and 98SE operating systems require that you install the HID drivers from the Windows installation CD Also on Windows 98 and 98SE right click isn t supported The Windows 2000 and Windows XP operating systems include the full HID mouse mode Ready light is flashing green Remember that you might not want to use SMART Board Tools or the pen tray pens See the previous notes Do you want to use the SMART Board tools or operate in Mouse mode Mouse mode 500
59. ntact your local reseller before contacting SMART Technical Support Your local reseller can resolve most issues without delay Li NOTE To locate your local reseller visit www2 smarttech com st en US Where to Buy All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com Shipping and Repair Status Contact SMART s Return of Merchandise Authorization RMA group Option 4 1 866 518 6791 for shipping damage missing part and repair status issues 72 CUSTOMER SUPPORT General Inquiries Address SMART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA Switchboard 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Fax 1 403 228 2500 E mail info smarttech com Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product at the time of purchase Registration To help us serve you register online at www smarttech com registration Index A accessories floor stand 9 pen tray eraser 5 pen tray pens 5 table stand 10 wall mounting kit 5 audio system 8 10 B buttons Help 66 Keyboard 49 New Page 49 53 pen tray 49 Print Page 49 53 reset orientation 39 Right Click 49 w
60. omputer from your interactive whiteboard s screen When you touch your interactive whiteboard s surface your interactive whiteboard detects the contact s horizontal and vertical or x y coordinates Your computer s mouse driver interprets these coordinates and moves the pointer to the corresponding point on the screen Projected Mode Using your interactive whiteboard in projected also known as mouse mode requires two additional components a computer and a digital projector These components work together as follows Your computer runs an application and then sends the image to your projector Your projector casts the image onto your interactive whiteboard Your interactive whiteboard acts both as your computer s monitor and its input devices i e mouse and keyboard enabling you to control any application by touching the screen When you install SMART product drivers on your computer and all the pens and the eraser are in their pen tray slots the touch of your finger on the screen becomes a mouse click enabling you to control your computer from your interactive whiteboard When you remove a pen from the pen tray sensors detect which tool you re using SMART product drivers then interact with the computer s mouse driver to change the pointer into a colored pen enabling you to write in digital ink on your desktop or any open application When you replace the pen and pick up the eraser you can erase the digital in
61. on NOTE This option isn t available for Dual Touch SMART Board SBD600 series interactive whiteboards The wireless Bluetooth connection for SMART Board 600 series interactive whiteboards uses Bluetooth technology to enable you to operate your interactive whiteboard without USB cables The wireless Bluetooth connection expansion module plugs into the controller module on the back of your interactive whiteboard and the Bluetooth to USB converter plugs into your computer s USB receptacle To ensure a secure connection the SMART Board interactive whiteboard expansion module and USB converter support 128 bit encryption 7 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD SystemOn Expansion Module The SystemOn expansion module brings your projector out of standby mode and has indicators showing SystemOn component activity Access two additional features through the interface s Advanced tab Automatic Logoff SystemOn logs you off of your computer when the system enters standby mode Display Mode Detection SystemOn determines the projector state normal or standby mode Components of the SystemOn Expansion Module The SystemOn expansion module kit contains e acontrol panel module that snaps into the pen tray s expansion slot projector controller and an activity sensor unit that provides power to your projector and relays information between your computer projector and inte
62. on cables Part No USB XT to extend the length of the included USB cable between your interactive whiteboard and your computer by 16 5 m You can connect up to four 16 5 m extension cables to a maximum of 80 25 m including the standard USB cable For more information see page 30 Cat 5 USB Extender With the USB extender pair Part No CAT5 XT you can extend the USB connection up to 120 36 6 m using an RJ45 Cat 5 cable not included The extender set includes a pair of USB cables to connect your computer and interactive whiteboard to the extenders 9 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD Projector Wall Mount oe Models 680 and SBD680 only ML Support your NEC WT600 or WT610 projector not included for your SMART Board 680 or SBD680 interactive whiteboard with a PMWT680 projector p wall mount SMART Board Interactive Whiteboard Floor Stand Models 640 660 680 and SBD680 only Mount your SMART Board 660 680 or SBD680 m 1 interactive whiteboard on an FS670 floor stand or mount your SMART Board 640 interactive whiteboard on the smaller FS640 floor stand The illustration to the right shows the height adjustable floor stand s flip down anti tip feet in the down and locked position al WARNING Use your SMART Board 660 680 or SBD680 interactive whiteboard with the FS670 floor stand only Do not modify either your interactive whiteboard or t
63. on page 59 to locate the problem Your interactive whiteboard is receiving power but isn t communicating correctly with your computer See Flowchart 3 on page 60 to isolate the problem A flashing green Ready light might be normal if you want touch only operation of your interactive whiteboard If you want to use SMART Board Tools or the pen tray pens see Flowchart 4 on page 61 A steady green Ready light indicates normal operation To diagnose problems that might occur in other components of your interactive whiteboard see Flowchart 5 on page 62 If the Ready light is flashing or steady amber reset your interactive whiteboard s controller see page 57 If the problem persists you might have to be reload the controller s the flash memory or you might have to replace the controller module Escalate the problem to your next level of support If none of these descriptions applies to the Ready light contact your next level of support 59 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 2 Ready Light Off Ready Light not on Is the computer turned on Is the Ready light on now No Yes gt Turn on the computer SoA A amp Is the USB cable connected to the computer and the SC9 Verify replace USB cable connections Is the Ready light on now Yes Non powered USB hubs or repeaters don t provide enough power to your interactive whi
64. onnect it to the laptop You ll immediately have touch control of your interactive whiteboard However you ll need to connect a video cable between the laptop and projector NOTES e With this setup the Ready light on your interactive whiteboard will continuously blink This is normal See page 52 for more information about Ready light states f your interactive whiteboard connects to the resident computer with an RS 232 serial cable or a wireless Bluetooth connection you don t have to disconnect it The USB cable connection to the guest laptop overrides the expansion module connection Connecting Multiple Interactive Products You can connect more than one interactive product to your computer For example you can have two SMART Board interactive whiteboards connected to one computer and have touch control of each product NOTE If you re using more than one interactive whiteboard you ll need a projector for each unit After you set up your equipment configure SMART product drivers First decide how you want the displays to work together You can present the same desktop on all products enabling people in different locations to view the same image To achieve this effect daisy chain the projectors or use a distribution amplifier to send the computer s video signal to more than one display or projector You can also present different views of the same desktop across interactive products With this option you have the
65. ore reflective 65 Symptom Observation The pointer snaps back to one location when you lift the pen or your finger from the screen Cause The resistive surfaces are in constant contact at the location to which the pointer returns An object that hits or presses on the front sheet leaving a permanent depression can cause this issue TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Solution Gently pull the front sheet away from the back sheet using a piece of tape ora small suction cup If the problem goes away while you pull but returns when you release the tape or suction cup you might have to return your interactive whiteboard for repair The pointer moves erratically or gaps appear when you draw with the pen The USB power from your laptop computer or USB extender is too low to power your interactive whiteboard Substitute another computer OR Eliminate or substitute the USB extender OR Install a powered USB hub To determine your interactive whiteboard s serial number 66 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Where to Find More Information The Help Center contains links to a wide range of information including procedures concepts help with applications SMART Notebook tool descriptions troubleshooting hints and more Access the Help Center by pressing the Help button on the pen tray The Help button also provides access to the orient
66. ough your SMART Board interactive whiteboard s surface is very durable take the following precautions to prevent damage to the interactive screen and other components Don t use sharp or pointed objects such as ballpoint pens or pointers as writing tools Don t use abrasive erasers or harsh chemicals when cleaning your product Don t leave adhesive tape on the writing surface for extended periods Lifting the tape might remove the coating that provides your product s dry erase capability Don tset up and use your interactive whiteboard in an area with excessive levels of dust humidity or smoke 47 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Keeping the Writing Surface Clean IMPORTANT Before you clean your interactive whiteboard turn off or disconnect your computer so that you don t scramble the desktop icons or inadvertently activate applications when you wipe the screen To view dirt or streaks more easily set your projector to standby lamp off mode With proper care your SMART Board interactive whiteboard will provide years of trouble free service Follow these tips to keep the screen surface clean Don t use low odor dry erase markers such as Sanford EXPO2 which can be very difficult to remove Use standard dry erase high odor markers that show a warning to use them only in well ventilated areas Erase dry erase ink as soon as possible after use The longer dry erase
67. ow touch sensitive 4 Click Finish to complete the procedure 35 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Connecting with the Wireless Bluetooth Connection Option The optional wireless Bluetooth connection kit uses Bluetooth technology to enable you to wirelessly connect your interactive whiteboard to your computer The expansion module also powers your interactive whiteboard with its external power supply In addition to the external power supply the wireless Bluetooth connection kit consists of the following two key components A Bluetooth to USB expansion module that connects to the controller module Bluetooth to USB converter that connects to your computer CAUTION Use only the power supply included with the wireless Bluetooth connection kit Using other power supplies might create a safety hazard or damage the equipment Although your interactive whiteboard won t be damaged if you connect a power supply with a negative voltage on the connector s tip to the controller module a computer or extender connected to the USB interface might be damaged by reverse polarity NOTES Follow the procedures outlined in this section only if your interactive whiteboard is fitted with the optional wireless Bluetooth connection expansion module This option isn t available for Dual Touch SMART Board SBD600 series interactive whiteboards SMART Board interactive whiteboard Bluetooth to USB conv
68. panel Security Cable Lock Feature Lock your interactive whiteboard with a security cable to help safeguard it from theft Optional Features RS 232 Serial Connection Connect your SMART Board interactive whiteboard to your computer using a standard RS 232 serial cable NOTE This option isn t available for Dual Touch models SBD680 SBD685 or SBD690 Wireless Connection Wirelessly connect your SMART Board interactive whiteboard to your computer using USB Bluetooth technology NOTE This option isn t available for Dual Touch models SBD680 SBD685 or SBD690 Speakers Mount the 14 watt stereo amplified speakers with a two port USB hub to your SMART Board interactive whiteboard or the wall Wall Mounting Projector Brackets Mount the NEC WT600 or WT160 short throw projectors not included above your SMART Board 680 or SBD680 interactive whiteboard Floor Stand This mobile height adjustable floor stand features heavy duty locking casters and flip down anti tip feet NOTE This product isn t available for models 685 SBD685 690 or SBD690 Table Stand A folding portable stand enables you to table mount your SMART Board 640 interactive whiteboard 4 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD How Does Your SMART Board Interactive Whiteboard Work Your interactive whiteboard functions as an input device for your computer just like a mouse enabling you to work in any application on your c
69. r your product to verify the power supply type To connect using a USB cable 27 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER Connecting with a USB Cable Your SMART Board interactive whiteboard has a high power USB 2 0 high speed peripheral interface that runs at speeds of up to 12 Mbps The unit works with USB 2 0 and USB 1 1 compliant interfaces Your interactive whiteboard s main USB connection is a captive flying lead cable The connector is a USB Type B receptacle This captive cable provides convenient access to the USB receptacle without you having to remove your interactive whiteboard from the wall You can also place the flying lead and USB cable in the channel on the back of your interactive whiteboard so that it s not visible Captive USB Cable 1 Connect one end of the included USB cable to the captive connector suspended from your interactive whiteboard s lower right corner NOTE You must apply approximately 10 oz 300 g of downward pressure to unplug a USB cable from the captive USB receptacle Because an entire 16 5 m USB cable weighs approximately 7 oz 200 g you don t need to tape or otherwise secure the USB cable to the captive connector The design ensures that if someone trips on the cable it will disconnect rather than cause injury or damage to the controller module 2 Connect the other end of the USB cable to a USB receptacle on your computer 3 Press
70. ractive whiteboard s pen tray control panel 16 5 5 0 USB cable to connect your projector controller to your computer a 16 5 5 0 m RJ45 Cat 5 cable to connect your projector controller to your interactive whiteboard s SystemOn control panel a CD containing the most recent Windows version of SystemOn software North American or United Kingdom power adapter to connect your projector s power cord to the projector controller and activity sensor For more information about installing using and troubleshooting the SystemOn expansion module see the SystemOn Expansion Module Installation Guide document 1330 at www smarttech com support 8 ABOUT YOUR SMART BOARD 600 OR SBD600 SERIES INTERACTIVE WHITEBOARD USB Audio System You can mount the USB E speakers Part No SBA on your interactive whiteboard or wall mount them using the included hardware 7 fe The USB audio system kit includes two speakers one speaker contains a USB hub and an 7 audio amplifier with d volume control Speaker mounting brackets aUSB cable for connecting the speakers to your interactive whiteboard e anaudio cable to connect the second speaker to the amplified speaker power supply module and a cable Active USB Extension Cables Use the SMART active USB extensi
71. red trademarks or trademarks of Microsoft Corporation in the U S and or other countries Mac is a trademark of Apple Computer Inc registered in the U S and other countries Phillips is a registered trademark of Phillips Screw Company Sanford EXPO and EXPO2 are registered U S trademarks of SANFORD or its Affiliates All other third party product and company names may be trademarks of their respective owners Copyright Notice 2009 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART Portions of the software that ships with this product are copyrighted by Intel Corporation Portions of the software that ships with this product are copyrighted by ParaGraph a business unit of Vadem Patent No US5448263 US6141000 US6320597 US6326954 US6337681 US6741267 US6747636 US7151533 US7289113 US7499033 CA2058219 and CA2252302 Other patents pending Important Information Before you install and use your SMART Board 600 or SBD600 series interactive whiteboard read and understand the safety warnings and precautions in this user s guide These safety warnings and precautions describe the safe and correct operat
72. right Adjust the image size by moving the projector forward or backward to increase or reduce the image size until it correctly fills the screen 4 Make fine adjustments to the image level and size according to your projector manufacturer s instructions 5 Create a clear image by adjusting your projector s focus function 57 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Resetting Your Interactive Whiteboard If your interactive whiteboard behaves erratically or becomes unresponsive possibly because of an electrostatic discharge a power interruption or some other event you might be able to restore normal operation by resetting your interactive whiteboard Reset your interactive whiteboard by disconnecting and then reconnecting the USB cable or removing and replacing the power plug to the expansion module This step turns the power off and back on resetting all components of your product The Reset Button The Reset button on the side of your interactive whiteboard s controller module lets you reset the controller The Reset button is recessed so that it can t be triggered accidentally Use the tip of a pen tray pen or another pointed object such as a ball point pen to press this button _ Reset Button Press the Reset button if the controller module stops responding or is in the wrong mode For example your interactive whiteboard might be unresponsive because of an electrostatic discharge a power
73. rojector manufacturer s instructions 3 Slide your interactive whiteboard sideways on its bracket to align it with the projected image 4 Repeat steps 2 and 3 until your interactive whiteboard is properly aligned Completing Your Installation Refer to the following procedure to finish installing your interactive whiteboard 1 Below the bottom frame you ll find two L shaped metal brackets In the center of each bracket there is a metal tab Push this tab back until it contacts the wall and then mark the location of the mounting holes with your pencil 21 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD 2 Remove your interactive whiteboard from the wall and then use the screwdriver to secure a self tapping wall anchor at each mark B NOTE For a concrete wall drill holes at the marks and then insert concrete anchors into the holes 3 With the help of another person hang your interactive whiteboard back on the wall mounting bracket and then secure the L shaped metal brackets to the wall anchors with the included screws as illustrated NOTE If you want to lock your interactive whiteboard with a security cable see Locking the Pen Tray to Your Interactive Whiteboard on page 22 before securing these brackets 4 Position the pen tray in line with the two L shaped metal brackets and then slide it toward the wall until it rests snugly against the bo
74. s USB expansion module LED indicator 37 wireless USB pairing buttons 37 inquiries 72 installation and connection concrete wall 18 19 21 connecting to a computer 25 mounting on a floor stand 13 securing your interactive whiteboard 22 SMART product drivers 29 system power safety and precautions 26 L Limited Equipment Warranty 72 N Notebook software SMART 4 O online resources 66 online support 71 orientation and alignment 20 point 39 4 and 9 point 39 factory manufacturing default 39 P packaging 69 pen tray accessories 5 buttons 49 pens 5 permanent marker ink stains removing 48 preventing damage 46 projector resolution 38 standby mode 38 75 INDEX R Ready light 52 registration 72 regulatory compliance See hardware environmental compliance replacement parts 5 reset button 57 resetting your interactive whiteboard 57 resolution computer 38 56 projector 38 RoHS directive 69 S safety and precautions 26 securing your interactive whiteboard 22 serial number 66 servicing cleaning 47 infrared sensors 50 preventing damage 46 removing permanent marker ink stains 48 shipping box ordering 48 SMART Notebook software 4 Online Resources 66 SMART product drivers installing 29 SMART technical support 77 support 71 72 SystemOn components 7 control panel 7 57 projector controller and activity sensor 7 status lights 57 T teachers
75. teboard SoA A amp If you haven t installed a USB driver on your computer the USB interface is unable to provide power to your interactive whiteboard Is the USB driver installed and running on the computer Is the Ready light on now Yes gt SoA A amp Substitute another computer If possible replace the computer with another that you previously used successfully with your interactive whiteboard Refer to the product specifications for minimum computer hardware and software requirements Is the Ready light on now Substitute another SC9 controller module NOTE Before substituting the controller module contact your next level of support to ensure that you check all other possibilities Is the Ready light on now Replace the controller module with another one that you previously tested on an interactive whiteboard Go Back to Flowchart 1 Contact your next level of support Ready light red Disconnect and reconnect USB cable from the interactive whiteboard Go to Flowchart Flashing 4 Install or upgrade malfunctioning USB driver Is USB port disabled or in use Still Red 60 TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 3 Ready Light Red A red Ready light indicates that your interactive whiteboard is receiving power
76. ter s level and interactive whiteboard measuring tape or ruler draw a horizontal line on the wall centered on the mid point of your interactive whiteboard s future position If your projector is already mounted on the ceiling this is roughly the center of your projected image NOTE The illustration shows a common height for adult users of SMART Board 680 SBD680 interactive whiteboards Refer to the previous pages for recommended mounting heights for other models and audiences 2 Using the mounting bracket as a template mark the location of the five mounting holes on the wall OR 19 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD If you re installing a SMART Board 685 SBD685 or 690 SBD690 interactive whiteboard space your wall mounting brackets 685 SBD685 4 10 2 cm 4 10 2 cm or 6 15 3 cm apart respectively 690 SBD690 6 15 3 cm and then mark the location of the ten mounting holes on the wall N WARNING Use two wall mounting brackets to install your SMART Board 685 SBD685 or 690 SBD690 interactive whiteboard Using only one bracket could result in personal injury or product damage Use the Phillips No 2 screwdriver to secure an included self tapping wall anchor at each mark D CAUTION Do not use a hammer to secure these anchors If you find it impossible to screw an anchor flush with the wall you might have encountered a stud If this is the case you don t n
77. the pen tray LEDs cycle when reset SoA Does each LED turn on when tool is lifted Q g2 Ges t egg 2 05 6 40 y Remove debris Replace blocking IR pen tray sensor id amp Replace SC9 controller Yes gt Contact your next level of support A steady green Ready light indicates that the controller is operating normally If the pen tray failed or isn t communicating with the controller your interactive whiteboard will still operate in mouse mode When you reset your interactive whiteboard as described on page 57 all of the pen tray LEDs flash sequentially twice indicating successful communication with the controller If they don t cycle correctly or don t stop cycling replace the cable between the controller and the pen tray Obstructed or dirty infrared sensors in the pen tray recesses can prevent the detection of pen or eraser removal or show that these items are removed when they are not Remove any obstructions and clean the infrared sensors with a cotton swab moistened with household glass cleaner such as Windex e If a sensor or the pen tray controller has failed contact your next level of support NOTE If another user has reassigned the pen eraser or pen tray button functions return them to normal operation using the SMART Notebook control panel 63 Troubleshooting Tips Try the troubleshooting tips in this table if the Ready light
78. the power button on your computer to start your interactive whiteboard 4 Logon to your computer if required If your computer doesn t require you to log on allow your computer to reach its default start screen If you re using a computer running Mac OS X operating system software or if you already have the appropriate USB driver installed on your Windows computer the Ready light on the lower right frame immediately turns red and then flashes green If this happens see nstalling SMART product drivers on page 29 28 CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER If the appropriate driver isn t installed on your Windows computer a Found New Hardware wizard helps you locate the driver for the newly connected USB Human Interface Device HID that is your interactive whiteboard Refer to the following procedure to install the USB driver To install the USB driver 1 Click Next to direct the wizard to search for an appropriate driver Windows onl y 2 Click Next again to direct your computer s operating system to search the driver database on your hard drive for the appropriate driver NOTE If the Windows operating system fails to find the correct driver insert the Windows 98 2000 Me XP CD in your CD drive and then install a USB HID driver Because USB HID is a subclass of USB devices the drivers aren t always included in a default installation You must install these drivers on your computer before the in
79. ting system NOTE In HID mode interactive whiteboard tools such as the pens and the eraser won t work but you can move the mouse pointer and perform mouse functions by touching the interactive screen The Right Click button on the pen tray might work depending on the version of Windows operating system you re using Neither the Keyboard nor the Help button will work Flashing or solid amber The controller module is in a service mode or it has detected a software error Refer to the Troubleshooting section on page 55 53 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Using Non Projected Mode The default mode for SMART product drivers is projected also called mouse mode If you re using your interactive whiteboard without a projector however change the software mode to non projected whiteboard mode To access this option open the SMART Notebook control panel select SMART Board Settings and then select the Non Projected Whiteboard Mode option Otherwise when you write anywhere other than on a SMART Notebook page you might accidentally activate menu commands or other program elements NOTE If you re using SMART product drivers in non projected mode you re unable to connect more than one interactive product to your computer In non projected whiteboard mode you can write on the screen with dry erase markers just like you would on an ordinary whiteboard Unlike an ordinary whiteboard
80. ttom frame of your interactive whiteboard The pen tray clicks into place 22 INSTALLING AND SECURING YOUR SMART BOARD INTERACTIVE WHITEBOARD 5 Route the modular I C cable through the cable management channel under the lower right end of the pen tray and then insert its connector into receptacle 1 6 Press the cable into the cable management channel on the bottom of the tray This step protects the modular cable s RJ11 connector from damage if the pen tray is removed without first disconnecting the cable 7 Place the four pens and the eraser into their respective slots in the pen tray oecuring the Pen Tray and Interactive Whiteboard Because your SMART Board interactive whiteboard s pen tray is detachable you might want to safeguard it and your interactive whiteboard by anchoring it with a security cable IMPORTANT Securing the pen tray can provide theft deterrence for your interactive whiteboard because the screws that secure your interactive whiteboard to the wall are located directly behind the pen tray and must be removed to detach the pen tray In effect when you secure the pen tray you re also securing your interactive whiteboard if the security cable is tight Locking the Pen Tray to Your Interactive Whiteboard Underneath the pen tray you ll find a lock slot that accommodates a security cable such as a Kensington lock l M
81. y extra weight or excessive pressure to a wall mounted interactive whiteboard or its pen tray SMART designed the brackets to support only the weight of your interactive whiteboard during normal use For operating safety and to avoid damage to your interactive whiteboard connect its USB connector only to a computer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL mark s for CSA UL 60950 If dust or small items prevent pen tray buttons from being pressed or cause constant button contact remove the obstructions carefully When transporting your SMART Board interactive whiteboard repack it with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection Do not allow excess glass cleaner to flow into the crack between the lower frame and the writing surface or into the pen tray slots Other Precautions If you own a SMART product other than a SMART Board 600 or SBD600 series interactive whiteboard refer to the installation manual for your product for relevant warnings and maintenance instructions In this document the term interactive whiteboard refers to your interactive whiteboard and its accessories and options To ensure operating safety and to avoid product damage observe the following precautions Don t set up and use your interactive
82. y one illuminates at a time indicating the last tool removed from the pen tray The pen tray detects the removal of the pens and the eraser using reflective infrared sensors similar to the ones that detect the presence of paper in photocopiers NOTE The pen tray tools must reflect infrared light Old style black SMART Board interactive whiteboard pens might not reflect infrared light reliably Cleaning the Pen Tray s Sensors If the infrared sensors in the bottom of your pen tray s recesses become obstructed by dirt the sensors won t detect when you remove a pen or the eraser The recessed LED won t illuminate and the lifted tool won t work z 7 Infrared Sensors To clean a sensor moisten a cotton swab with a household glass cleaner such as Windex and then carefully clean the infrared transmitter and receiver 51 USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD SystemOn Control Panel Controls and Indicators Located at the pen tray s left System Status Green side the optional SystemOn Control Panel has a single large illuminated On button and four status lights Illuminated Sleep Status Projector On Button Amber Fault Red Fault Red On Button The On button Illuminates when all the cables are properly connected and the system is receiving power System Status The System Status light flashes green while th

SMART Board 600 or SBD600 Series Interactive Whiteboard

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