Advanced Network Setup
Contents
1. amp Internet Explorer are registered trademarks of Microsoft Corporation in the United States and or other countries Disclaimer We reserve the right to revise or remove any content in this manual at any time We do not warrant or assume any legal liability or responsibility for the accuracy completeness or usefulness of this manual The content of this manual is subject to change without notice This product does not have a standby off mode MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR i ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD MPEG 4 VIDEO AND OR ii DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HT TP WWW MPEGLA COM TABLE OF CONTENTS 1 CAMERA NETWORK CONFIGURATION Sisniiarinpapan gt n a a 5 151 ASSemble SoU SLAIN ANIC tas Aia 5 0 External VO PO Ein die 5 1 2 Understand How Your Laptop Computer Connect to Internet ooccocccoccconcconnconnconnconccancnnncononononos 6 ES Wireless Router t MOM A da 6 wo GOMNGUIE ON Laptop PRO sema adoos2. Enable Disable F SNTP O FTP Friendly Name IPCAM Fixed 80X 000e5320d47c Lg Mail Filter Save Reload es UPnP gt UPnP 33 Camera Port Mapping Configuration Camera Port M E ABS or apping Port Mapping Enable O Disable e Cruise Your IP Camera is accessible from the other side of the router using the following URL 2 Color http 60 248 97 4 80 y LED Router IP 192 168 30 1 LAN IP Address i Audi a HTTP Port 80 33 Record EHRecord If set to blank or 0 a port number will be set automatically upon enable Record Timer Save i Reload 3 9 Storage Check your connection Step1 Open your web browser e g Internet Explorer Step2 Enter the IP address or host name you just noted down and the port number in the URL address box of the web browser and see if you can access the login page of the camera successfully The format is http ipaddress portnum or http hostname portnum 1 5 Modem Hub Modem You may use your laptop PC to complete the network configuration of the camera Before configuring this camera on your laptop PC make sure gt Your Windows operating system is Windows 7 Vista or XP gt You have changed the IP address of your laptop PC to 192 168 1 xxx where xxx could be 0 255 except 10 Note To know how to change the IP address of your laptop PC please refer to APPENDIX 1 CHANGE IP ADDRESS OF YOUR LAPTOP PC at page 17 12
3. PUSH VIDEO AVN9OX MEGAPIXEL NETWORK CAMERA SERIES ADVANCED NETWORK SETUP Please read instructions thoroughly before operation and retain it for future reference n90x_network_V0 9 IMPORTANT SAFEGUARD All lead free products offered by the company comply with the requirements of the RoHS European law on the Restriction of Hazardous Substances RoHS directive which means conform our manufacture processes and products are strictly lead free and without the hazardous substances cited in the directive The crossed out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end of life This applies to your product and any peripherals marked with this symbol Do not dispose of these products as unsorted y municipal waste Contact your local dealer for procedures for recycling this equipment Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital service pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equipment This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions may cause harmful interference to
4. on the top right corner to enter the quick configuration page Scroll down the page and click Advanced to enter IPCAM Configuration Select Advance Setup gt Account Then select the default account admin and click Edit to modify the default password alll PERE gt 18 47 O 58 E lt Back Account Configuration Username User Level Life Time admin SUPERVISOR INFINITE all PHBE S Edit user info Username admin Password Password User Level SUPERVISOR aay Life Time INFINITE v Account List 2 BEFORE YOU START TO USE After you finish network configurations some camera configurations in Config are recommended to complete for the camera to work properly Below assumes you re using Internet Explorer to access the camera Note For iPhone users please access the camera and select amp on the top right corner of the live view to enter the configuration page 2 1 Video Adjustment When you ve accessed the camera successfully for the first time it s recommended to adjust the video images if needed m To adjust the clearness of the video rotate the camera lens manually as shown in Figure 1 To slightly adjust the color of the video in the live page of your web browser click Config on the top right side of the browser to open the configuration page Then click Camera gt Color to adjust the brightness contrast hue saturation of
5. network cable and ensure it s not disconnected or defect gt You have checked the IP address used by your wireless router with the camera connected as instructed below and written it down You ll need it later Connect your iPhone iPad to the wireless router with the camera connected and go to Settings gt Wi Fi Select gt near the selected wireless network to enter the details The IP address shown in Router is the IP address used by your wireless router In the following example the IP address of your router is 192 168 2 1 will PHBE S 13 37 O 43 m al PEELE S 13 37 O 43 0 Settings Wi Fi Networks Wi Fi Networks Forget this Network Wi Fi Choose a Network IP Address CPD1_11_Test a gt DHCP BootP Static CPD3_system9 a 6 Select IP Address 192 168 2 199 V WLANO3 a gt Subnet Mask 299 2990 29900 Other gt Router 192 168 2 1 Ask to Join Networks on DNS 192 168 2 Known networks will be joined Search Domains automatically If no Known networks are available you will be asked before joining _ Client ID A naa ne Harrwvrls Step1 Connect your iPhone to the wireless router which has this camera connected iPhone or iPad i anes LAN Port i Wireless O Router gt Modem Camera 3 Devices connected with a RJ45 network cable 2 Devices connected wirelessly Step2 Open EagleEyes on your iPhone or iP
6. 3 A by Local Area Connection 3 Metwork cable unplugged a NVIDIA nForce Networking Note If your local area connection is not enabled please also enable it c In the Networking tab select Internet Protocol Version 4 TCP IPv4 and select Properties d In the General tab select Use the following IP address and set the IP address as described below Note It s recommended to note down the current settings first and then change as instructed It s helpful when you need to restore the PC network settings for connecting to Internet later Y Local Area Connection 3 Properties Internet Protocol Version 4 TCP 1Pv4 Properties Y ES Networking Sharing General Connect using You can get IP settings assigned automatically if your network supports a DVB Net ETAdapter this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address This connection uses the following items o Client for Microsoft Networks Z QoS Packet Scheduler E File and Printer Sharing for Microsoft Networks Intemet Protocol Version 6 TCP IPv6 Subnet mask 255 255 255 0 EEE Internet Protocol Version 4 TCP IPv4 Default gateway Link Layer Topology Discovery Mapper 1 0 Dri Link Layer Topology Discovery Responder 192 168 1 XXX 1 255 except 10 IP add
7. E Stepi LAN Connection 182 168 1 ax 1 255 except 10 E Step2 Network Connection Laptop or PC wW i ith IP Sean Tool program LAN Port um WAN Port Hua ub Optional Co AAA Camera Modem Devices connected with a RJ45 network cable Step1 Disconnect your laptop PC from the hub or modem and connect it to this camera with a network cable Note Make sure the IP address of your laptop PC is changed to 192 168 1 xxx 1 255 except 10 To know how to change please refer to APPENDIX 1 CHANGE IP ADDRESS OF YOUR LAPTOP PC at page 17 Step2 Open the web browser such as Internet Explorer on your laptop PC and enter http 192 168 1 10 88 on the URL column to access this camera In the login page enter the user name password and security code to access Note The default user name and password for remote access are both admin Step3 The wizard starts to analyze your network environment When it s completed select One Step Wizard to enter the quick camera setting page Step1 Network Environment Connection Status No connection to Internet Starting Wizard C Do not start wizard at login Analyzing the network environment gt One Step Wizard 30 O Next One Step Wizard i x Account Date and Time Username Date 2011 04 19 ca Password eesse Time 06 v 337 v 305 v New Password eeseeeee Confirm Password ee
8. eagleeyes w Bg Mail Hostname MACO000e531d6ff1 ddns eagleeyes tw Filter E Mail 2UPnP 34 Camera E H Save a Reload Preset e Cruise Color E If your router supports UPnP please proceed Step5 E If your router doesn t support UPnP note down the host name such as MAC000e531d6ff1 ddns eagleeyes tw and click Save Then access your wireless router for port forwarding as instructed in APPENDIX 5 CONFIGURE PORT FORWARDING at page 25 Step5 Go to UPnP and enable the UPnP service Then enable Port Mapping and click Save to start port mapping automatically When the configurations are saved successfully you ll see a message indicating the IP address and port number assigned to your camera Note down the IP address and port number and log out the camera IP CAMERA wizard Live pptz F Backup E config admin Logout Eg Configuration i UPnP 33 Network FaNetwork UPnP Configuration amp 2 DDNS UPnP UPnP Enable Disable 2 SNTP O FTP Friendly Name IPCAM Fixed 80X 000e5320d47c Bg Mail a Filter ll Save i Reload esUPnP gt UPnP 33 Camera Port Mapping Configuration Camera Port M Tran or apping Port Mapping Enable O Disable e Cruise Your IP Camera is accessible from the other side of the router usina the following URL i http 60 248 97 4 80 232 Color y LED Router IP 192 168 30 1 LAN IP Address 1s Audi a gt HTTP Port 80 3 amp 3 Rec
9. just found in the URL column to access this camera The format is http ipaddress portnum such as http 192 168 2 25 88 in our example In the login page enter the user name password and security code to access Note Please skip the wizard Step4 Go to Config gt DDNS and enable the DDNS service IP CAMERA k wizard tive pptz E Backup E config dhadmin Logout Eg Configuration DDNS Co nfig 35 Network Ps Network DDNS Configuration DDNS gt DDNS DDNS Enable Disable snip O FTP System Name eagleeyes ae Eg Mail Hostname MAC000e531d6ff1 ddns eagleeyes tw ia E Mail 2UPnP 353 Camera 4 A y Save D Reload Preset e Cruise Color E If your router supports UPnP please proceed Step5 EH If your router doesn t support UPnP click Save and access your router for port forwarding as instructed in APPENDIX 5 CONFIGURE PORT FORWARDING at page 25 Step5 Go to UPnP and enable the UPnP service Then enable Port Mapping and click Save to start port mapping When the configurations are saved successfully you ll see a message indicating the IP address and port number assigned to your device Note down the IP address and port number and log out the camera IP CAMERA wizard tive pptz E Backup E config admin Logout E Configuration UPnP 3 Network FA Network UPnP Configuration amp 2 DDNS UPnP upnP
10. radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment gt All external cables connecting to this basic unit must be shielded For cables connecting to PCMCIA cards see the option manual or installation instructions VVVV YV This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device mat not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Trademark Acknowledgements iPad amp iPhone are the registered trademarks of Apple Inc Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions Microsoft Windows
11. to 60 Hz or 50 Hz for the camera For iPhone users access the camera and select lt gt on the top right corner to enter Quick configuration Then scroll down the page and click Advanced Go to Advance Setup gt Camera to change setting For access from Internet Explorer log into the camera and select Config gt Camera gt Camera 26
12. 0 in Web Port if you know the default port number 88 is blocked by your Internet service provider or phone carrier Then enter the user name admin and password admin to confirm The number of 80 is not recommended to use since some Internet service providers and phone carriers might block the use of 80 Search IP Port T M Sa A ES IP E FIX 00 0 _ G f1 D6 53 1d 6f i IP address assigned by your wireless router Upgrade Server IP 192 168 2 25 DNS 168 95 1 1 MAC Address 00 0e 53 1d 6f f1 Web Port 88 Web Port NetMask 255 255 255 0 UserName admin Keep the default value 88 or change it to other value GateWay AA 192 168 4 1 kok your wireless router number of 88 is blocked by your service provider Step3 Open Internet Explorer on your laptop computer and enter the IP address and port number you just found in the URL column to access this camera The format is http ipaddress portnum such as http 192 168 2 25 88 in our example In the login page enter the user name password and security code to access Note Please skip the wizard Step4 Go to Config gt DDNS and enable the DDNS service IP CAMERA wizard Live opptz Backup E config dhadmin Logout Eg Configuration i DDNS Co nfig 3 Network F4Network DDNS Configuration 2DDNS gt DDNS DDNS Enable Disable 2 SNTP O ES FTP System Name
13. 6 13 2 GOMMGUFE ONIP MONS IP li cl tii dial 8 EA ROUE MO AA AAA 11 tSoModem H b Mode Misa A Oia 12 16 Change Default ACCOUN yuca dal ENA KESE S Ee EUSE 15 TOt From VVED BrIOWSET nire sec scabies iit ouaae A 15 ASA A IPad ian a a a e Te a a a ea eee 15 2 BEFORE YOU START OWS er iishectctchact a otastenpsatateansedetassaauiteasdatads sodstodeseaatenuslaasedestaesedesdaatenuied 16 O A ON 16 22 Gamer ENV ONMEN E osaa A ias 16 APPENDIX 1 CHANGE IP ADDRESS OF YOUR LAPTOP EP Cosussisiiniad naiinia iii ida 17 APPENDIX 2 MOBILE SURVEILLANCE VIA EAGLEEYES 1 ccc eee ccc eeeeeeeeesueeeeeeeeeeaeeaeeeeeeees 20 AZ Ed 210 PPP a a ere Oa ee mon nee weer 20 FIZZ VV IVES to COW Oa a A dida 20 APPENDIX S ENABLE PUSA VIDEO edie ia ete ah ee 22 AS VVNAUS PUSA VIGGO cis 22 A o A A TE eae 22 AS Enable PUSA VICO ar A 22 ASI LOM ONO Pda consi oia 22 A3 3 2 From Android Mobile Device ooocooccccccoccncocccoccconoconccocnnonnnonnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnonnnonnnnnrnnnnnnnnnnnninnninns 23 APPENDIX 4IMIGRO SO GARD cerraron IA a EE AA NT 24 AEAIASErR VICO SD Cati doc 24 FA 2 COMPA OIG Staind ao 24 APPENDIX 5 CONFIGURE PORT FORWARDING ici 25 APRENDI O OSA baaa 26 1 CAMERA NETWORK CONFIGURATIONS Please follow the instructions below to finish camera installation and network configurations You may configure the network connection of this network camera with your laptop computer or with your iPhone or iPad based on your network
14. Area Connection c In the General tab select Internet Protocol TCP IP and select Properties d In the General tab select Use the following IP address and set the IP address to 192 168 1 XXX XXX can be any value from 1 255 except 10 Note It s recommended to note down the current settings first and then change as instructed It s helpful when you need to restore the PC network settings for connecting to Internet later e Click OK to close the Internet Protocol TCP IP Properties dialog box Then click Close to close the Local Area Connection Properties dialog box 17 For Windows Vista users a Select O start gt Control Panel gt Network and Internet to enter the Network and Sharing Center Then click Manage network connections If you re in Category View e a Network and Internet Network and Sharing Center y Search e ares Network and Sharing Center View computers and devices View full map Connect to a network n a Set up a connection or network A A Q ta gt S Manage network conne tions p A Y GEMINI Multiple networks Internet Diagnose and air This computer Manage network connections Customize Access Local and Internet Connection Local Area Connection 2 View status i By Organize E Views F Mame Status Device Name Connectivity Network Category Owner LAN or High Speed Internet
15. Pick a cat egory E Switch to Classic View q E Appearance and Themes 20 Printers and Other Hardware Y Windows Update o 69 Help and Support e Network and Internet Connections wir User Accounts E Other Control Panel gt Options rs Addoriem Pyrogen ae Tea Language and Regional Network and Internet Connections METIE p ee ie ie J v Performance and Maintenance VD Security Center See Also Network and Internet Connections See Also My Network Places ao Printers and Other z i ck a tas k oo Hardware 49 Remote Desktop t En rete eae El Set up or change your Internet connection one and Modem Options El Create a connection to the network at your workplace Troubleshooters gt Set up or change your home or small office network 2 Home or Small Office Network Connections Networking F internet Explorer or pick a Control P xel icon 2 Network Diagnostics Wi Internet Options Network Connections a ha b In LAN or High Speed Internet right click on Local Area Connection and select Properties LAN or High Speed Internet Network Tasks local Area Connection Enabled Firewalle Other Places AGE Disable g Control Panel Status a My Network Places Repair My Documents Bridge Connections 4 My Computer Create Shortcut Rename Note If your local area connection is not enabled please also enable it gt gt Details Properties Local
16. Windows operating system is Windows 7 Vista or XP gt Recommended Your wireless router supports UPnP and this function is enabled Note If your wireless router doesn t support UPnP you need to additionally access your router for port forwarding For details please refer to APPENDIX 5 CONFIGURE PORT FORWARDING at page 25 gt You have noted down the IP address of your router and the assigned IP address es and port s of other devices connected to the same router Note For details please refer to the user manual of your wireless router or check with your installer 6 gt You have downloaded IPScan exe in your laptop PC Note Please download IPScan exe from www surveillance download com user n90x swf Step1 Connect your laptop PC to the wireless network with the camera connected Laptop or P with IP Scan Tool Pr E E E E Wireless Router gt Camera Modem gt Devices connected with a RJ45 network cable 3 Devices connected wirelessly Step2 Open IPScan exe a to search your camera and Note down the IP address and port number after search such as 192 168 2 25 and 88 in our example NH Select the IP address and click Configure to note down the gateway IP address It s the address of your wireless router and you might need it later for port forwarding m Change the port you re using for this camera to other value such as 808
17. ad In the address book click to add new device Then select Local Network Search to search your network camera You ll see an IP address assigned to you camera by your router Note If you can t find this camera make sure your LAN status indicator is always on and search again after 3 minutes If you connect two or more cameras to the wireless router you ll see many cameras with the different IP addresses after searching To know which camera you re configuring you may identify each with its unique MAC address Note The MAC address can be found on the sticker at the rear panel of the camera ull HEE S 13 38 O 43 Em ull PHBE S 13 38 O 43 Em 192 168 2 161 Port IPCAM FIXED 00 0e 53 e6 e3 b2 Username Password IP address assigned to the camera by your router Get Type Unknown Optional Audio OFF Quality BEST A 9 Step3 Select the IP address you want to configure uits 3 to show the IP address setting page Back Switch the tab from DHCP to Static tt Static The default port number is 88 You may change it to any value such as 8080 ifthe pon port number of 88 is blocked aa Account User Name Password MAC ma te Step4 Select Apply to confirm all your changes mits s Then wait till you see Done or Fail in Status DNS Regardless which message you see l Account proceed as instructed below User Name For Done you ll be p
18. applications and still get Push Video you may purchase our optional I O control box AVX951A 1 2 Understand How Your Laptop Computer Connect to Internet 1 Wireless router Modem PC Laptop _ _ _ Wireless Modem Ld Devices connected with a network cable Devices connected wirelessly aD 2 Router Modem PC i e Router Modem 3 Modem or Modem Hub Modem PC 5552 sere Laptop gt LI Devices connected with a network cable Then connect your network camera directly to your wireless router router hub modem with a network cable and power it on Note Check y LAN status indicator is always on not blinking If it s blinking check your RJ45 network cable and ensure it s not disconnected or defect If you re using m Wireless router modem please refer to 1 3 Wireless Router Modem m Router modem please refer to 1 4 Router Modem m Modem or modem hub please refer to 1 5 Modem Hub Modem For your account safety it s recommended to change the default account setting For details please refer to 1 6 Change Default Account at page 15 1 3 Wireless Router Modem You may use your laptop PC or your iPhone iPad to complete the network configuration of the camera 1 3 1 Configure on Laptop PC Before configuring this camera on your laptop PC make sure gt Your
19. aptop or PC with IP Scan Tool program A AS LAN Port 3 WAN Port Router e Camera Modem gt Devices connected with a RJ45 network cable Open IPScan exe a to search your camera and EH Note down the IP address and port number after search such as 192 168 2 25 and 88 in our example NH Select the IP address and click Configure to note down the gateway IP address It s the address of your wireless router and you might need it later for port forwarding m Change the port you re using for this camera to other value such as 8080 in Web Port if you know the default port number 88 is blocked by your Internet service provider or phone carrier Then enter the user name admin and password admin to confirm The number of 80 is not recommended to use since some Internet service providers and phone carriers might block the use of 80 Search 3 IP Port Type Mac 3 e ey IP CAMERA FIX 00 De 53 1d 6f f1 your wireless router Server IP 192 168 DNS 158 95 1 MAC Address e ua Web Port NetMask 255 255 255 User Name admin Keep the default value 887 GateWay T _ or change it to other value The IP address of Gateway JJ 197 1682 1 Password rr such as 8080 if the port your wireless router number of 88 is blocked by your service provider Open Internet Explorer on your laptop computer and enter the IP address and port number you
20. cable to the INTERNET session predefined applications If you select one of the patin tios predefined applications dick the arrow button A next to the drop down 24 PORT FORWARDING RULES menu to fill out the FIREWALL SETTINGS Name my home Ez Y ADVANCED WIRELESS 192 168 2 25 corresponding field You can select a Schedule computer from the list Always of DHCP clients in the Computer Name drop Inbound Fiter Raana Allow Al can manually enter the Schedule IP address of the LAN Ah computer to which you Ways E would like to open the a IP Address Inbound Filter specified port 0 0 0 0 Computer Name Allow All Application Name Computer Name v Application Name WI FI PROTECTED SETUP Select a schedule for ADVANCED NETWORK Name TCP Schedule when the rule will be Applicaton Name ov Always enabled If you do not ngli see the schedule you IP Address UDP Inbound Fiter IAS j 0 0 0 0 Computer Name Allow All schedules go to the IP Address The IP address of the camera such as 192 168 2 25 Ports to Open The port number you set for the camera 25 APPENDIX 6 Q amp A For more details about EagleEyes Q amp A please visit our official website www eagleeyescctv com Question Answer can connect to this camera in my house or office where it s installed with wireless network But when leave my ho
21. d select Properties d In the General tab select Use the following IP address and set the IP address as described below Note It s recommended to note down the current settings first and then change as instructed It s helpful when you need to restore the PC network settings for connecting to Internet later r U Local Area Connection 3 Properties Networking Sharing Connect using a DVB Net ETAdapter This connection uses the following items A Client for Microsoft Networks 005 Packet Scheduler 2 File and Printer Sharing for Microsoft Networks 4 Intemet Protocol Version 6 TCP IPv6 Beg ntemet Protocol Version 4 TCP 1Pv4 Link Layer Topology Discovery Mapper 1 0 Driver de Link Layer Topology Discovery Responder install Crees Description n Transmission Control Protocol Intemet Protocol The default K K lt lt lt lt lt Properties wide area network protocol that provides communication across diverse interconnected networks OK Cancel du Int rnet Protocol Version 4 TCP IPv4 r Internet Protocol Version 4 TCP 1Pv4 Properties __ o General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically O U
22. ddressbo o A a E EagleEyes EagleEyes my home Push Notification Alarm 2011 06 13 21 28 39 my home Push Notification ON A Close Close View A3 3 2 From Android Mobile Device In the address book switch Guard from OFF to ON Preview Device Info Preview Device Info EIN UE j Ee H 264 4CH DVR 23 F4F9 17 O 64 m APPENDIX 4 MICRO SD CARD A4 1 Insert Micro SD Card For local video recording a micro SD card slot can be found on the side of the camera Note Before inserting a micro SD card make sure you ve copied all important data saved in the card if any to other storage media or the data will be removed after inserting it to the camera With the golden contact toward the slot slightly push and insert the optional micro SD card to the slot Van Note It s recommended to insert or remove the micro SD card with power disconnected or this camera will reboot Note For Push Video to work properly a micro SD card must be inserted For details about how to enable push video please refer to APPENDIX 3 ENABLE PUSH VIDEO at page 22 A4 2 Compatible List Manufacturer a eass p Manufacturer Capacity _ ae Sass rag Gas aoB Cassa eoB Class 2GB 32GB Class 4 16GB Class 10 TOPRAM 32GB Class 10 Verico 24 APPENDIX 5 CONFIGURE PORT FORWARDING You need to additionally access your router for port forwarding when your ro
23. deo make sure you have checked the following v You have an iPhone iPad Android mobile device with our self developed program EagleEyes installed For details please refer to A2 2 Where to download at page 20 v You have configured the IP address of your camera in the EagleEyes address book and it s accessible from your iPhone iPad Android mobile device v Your camera has inserted a micro SD card for video recording For details about micro SD card please refer to APPENDIX 4 MICRO SD CARD at page 24 A3 3 Enable Push Video A3 3 1 From iPhone iPad Step1 In the iPhone iPad main menu select Settings gt Notifications Make sure Notifications is set to ON Select EagleEyes and make sure its settings are set to ON No SIM lt 2 28 PM FE 12 20 ye TE 12 21 1 Notifications gt Airplane Mode Notifications OQ Sounds ON Wi F Alerts MTM tu Notifications On gt Badges ON Notifications WhatsApp nda 2 Select EagleEyes EagleEyes Gee EagleEyes al fring Mail Contacts Calendars Step2 Open EagleEyes and switch the Push Video button to ON You ll receive the message indicating that Push Notification Push Video is on Step3 Return to the main menu of your iPhone iPad You ll receive event notifications when there s a human detection event Select View to immediately play the recorded clip 22 all PHBE S A
24. eceeee Video Information Network Frame Rate FULL v IP Type Static IP PPPoE DHCP Live player Activex v Username 33158935 Quality HIGH v Password eeeeceece Resolution VGA 640x480 v Port 80 ADSL Upload Speed Local gt 2Mbps v DNS1 168 95 1 1 Environment Indoor Outdoor DNS2 0 0 0 0 MAC Address 00 0e 53 1d 6f f1 K Dons Suggestion It wil get dynamic IP address when PPPoE is enabled Your hostname MAC000e531d6ffi ddns eagleeyes tw AR Wizard ML Close Save 13 Step4 Step5 Item Description Account Change your default account password if needed This change can also be made in Config gt General Account Date and Time Check and select the current date and time Video Information Select the current environment for the camera to automatically adjust itself to produce the images suitable for the selected environment This change can also be made in Config gt Camera gt Camera Network Configure your network setting based on the network type you re using For details please refer to the next step In Network configure the network setting of your camera based on the network type you re using There re three types Static IP PPPOE and DHCP For Static IP a Enter the information of Server IP Gateway and Net Mask obtained from your ISP Internet service Provider b Enter the port number The valid number range
25. environment 1 1 Assemble amp Install Camera io ma gt PA gt Step1 Fasten the base of the bracket the round one to where the camera is installed Note The distance between your camera and the location you want to monitor should be 3 4 meters for the built in human detection function to work properly Step2 Assemble the bracket and the camera and adjust the viewing angle of the camera Step3 Optional Insert an optional micro SD card for Push Video to work properly For details please refer to APPENDIX 4 MICRO SD CARD at page 24 Step4 Optional Connect to an alarm I O device if necessary Alarm Out Alarm In RS485 A RS485 B GND N A 6 pin I O Terminal Alarm Out Connection Note If you need to connect more alarm I O devices and still get Push Video please purchase the optional I O control box AVX951A for more applications Step5 Connect the supplied power adapter to the camera s power jack DC 5V 2A on the rear panel and the power outlet Step6 Continue to proceed network configurations as instructed in the following sections 1 5 External I O Port This camera supports external I O device connection and a 6 pin I O terminal is supplied with this camera for easy connection Below shows which input on the I O terminal you should use for wiring when you want to connect an external device to this camera Note To connect more alarm I O devices for various
26. nal Enter your email address to receive messages from the DDNS server Note Please at least use the default address to access your network camera remotely once This is to ensure our DDNS server has your camera registered Then you may change the host name to a more meaningful name to memorize later here e Click Save and log out Check your connection Step1 Disconnect your camera and your laptop PC and connect them to Internet separately Note If you changed the IP address of your laptop PC for LAN connection remember to restore it back for Internet access to work properly Step2 Enter the host name you just noted down and the port number in the URL address box of the web browser and see if you can access the login page of the camera successfully The format is http hostname portnum 1 6 Change Default Account To ensure your account safety please access the camera after network configuration to change the default user name and password with new one you prefer 1 6 1 From Web Browser Log into the camera and select Config gt General gt Account Select the default account admin and click Edit to change the default password Account Username User Level Life Time admin SUPERVISOR INFINITE C Add Edit 3 Delete Edit Edit Account Info User Level SUPERVISOR v Life Time INFINITE v 1 6 2 From iPhone iPad Log into the camera and click E gt
27. o the location where all applications are saved in your phone by default or where you specify For more details about configuring and operating this program please visit our official website www avtech com tw ee_icon_used aspx 21 APPENDIX 3 ENABLE PUSH VIDEO A3 1 What s Push Video Push Video is an active notification system different from traditional FTP amp Email notification methods It s more active and stable but also easier to be affected by your network bandwidth It functions as a key to your surveillance area When it s enabled your surveillance area is considered to be locked on and the following functions or parameters will be disabled or fixed to ensure Push Video gets the optimized event images Function When Push Video is On When Push Video is Off Digital PTZ Disabled ON OFF selectable White LED Fixed to Auto Manual Auto Timer selectable Slow Shutter Fixed to Level 2 Level 0 5 selectable When Push Video is enabled and any human detection event occurs you ll be able to receive notifications on your iPhone iPad Android mobile device within 5 seconds You may also configure the camera to send notifications for other alarm events when your camera has an external alarm device connected For details please refer to 4 6 2 Push Video in Operation Guide from www surveillance download com user n90x swf A3 2 Prerequisites Before configure Push Vi
28. ord iRecord If set to blank or 0 a port number wil be set automatically upon enable Record Timer ls Save Reload 33 Storage Check your connection Step1 Connect your laptop PC to Internet with the wireless network other than the one this camera is connected Step2 Enter the IP address or host name you just noted down and the port number in the URL address box of the web browser and see if you can enter the login page of the camera successfully The format is http ipaddress portnum or http hostname portnum 1 3 2 Configure on iPhone iPad Before configuring this camera on iPhone iPad make sure gt You have installed our mobile program EagleEyes Lite or EagleEyes Plus on your iPhone or iPad For details please refer to APPENDIX 2 MOBILE SURVEILLANCE VIA EAGLEEYES at page 20 Note EagleEyes HD for iPad doesn t support network configuration Please install Eag eEyes Lite or EagleEyes Plus on your iPad instead gt Recommended Your wireless router supports UPnP and this function is enabled Note If your wireless router doesn t support UPnP you need to additionally access your router for port forwarding For details please refer to APPENDIX 5 CONFIGURE PORT FORWARDING at page 25 gt Your camera is connected to your wireless router with a RJ45 network cable and it s powered on Note Check y LAN status indicator is always on not blinking If it s blinking check your RJ45
29. ress 192 168 1 238 K E Y Y Y E KE Obtain DNS server address automatically Obtain DNS server address automatically 0 Use the following DNS server addresses Uninstall Properties Properties ile SE __k Transmission Control Protocol Intemet Protocol The default Alternate DNS server wide area network protocol that provides communication across diverse interconnected networks e Click OK to close the Internet Protocol Version 4 TCP IPv4 Properties dialog box Then click Close to close the Local Area Connection Properties dialog box For Windows 7 users a Select O start gt Control Panel gt Network and Internet to enter the Network and Sharing Center Then click Change adapter settings FE Control Panel Home View your basic network infor Change adapter settings ge adap g A Change acd ced sharing settings WIN IDL2GU4VA2G This computer Change adapter settings E Network Public network 18 b Right click on Local Area Connection and select Properties Go E t Control Panel Network an File Edit View Tools Advanced Help Organize A ly Local Area Connection a a d Broadcom NetXtreme 5706 Gigabi Note If your local area connection is not enabled please also enable it c In the Networking tab select Internet Protocol Version 4 TCP IPv4 an
30. rompted to select DDNS or Local IP Select DDNS and return to the Password new device page MAC For Fail select E on the top right side You ll 13 38 43 m ill PHEE S 13 38 O 43 m An DHCP W Static PPPOE DHCP Static PPPOE DHCP IP Address 192 168 2 161 88 Netmask 255 295 2595 0 168 95 1 1 Gateway 192 168 2 1 admin Port 88 e Keep or change the default vlaue 00 0e 53 e6 e3 b2 and write it down 13 38 43 a 168 95 1 1 admin Status Change When Selecting Apply Processing y 00 0e 53 e6 e3 b2 DDNS MACO000E53E6E3B2 ddns eagleeyes tw later be prompted to select DDNS or Local IP Select DDNS and return to the new device page Start Auto Setup Status Processing y Done or Fail D all HSE S Step5 In the new device page give a meaningful name for this connection in Title and click 1 R i d Save TAT Please continue with configuring port forwarding as instructed in APPENDIX 5 CONFIGURE PORT FORWARDING at page 25 IP Address Port Username Password Get Type Optional Audio Check your connection Step1 Switch the network mode to 3G mode on iPhone or iPad 13 40 Cancel Save 43 B Title my home MAC000E53E6E3B2 88 admin IPCAM FIXED Step2 Start EagleEyes and select the connection you just added to see if you can access the camera successf
31. rt number user name and password used to access your network camera from Internet A2 2 Where to download Connect to www eagleeyescctv com from your mobile device and sign in Note Please DO NOT try to download EagleEyes from your computer Then do as indicated below to download the suitable mobile app you need AVTECH E AAA tion far Vides Products EagleEyes Networking CCTV Support 2 Products gt EagleEyes 1 Log in Product Selector E About EagleEyes 3 Select suitable gt iPhone mobile 3 Android platform BlackBerry Symbian 3 Win Mobile Video Viewer Operation gt EagleEyes Sofiware gt iPhone A Click suitable link to download Touch Control Icon Used EH For Android select the download link from the website to start downloading E For iPad two versions of EagleEyes are available EagleEyesHD Plus US 4 99 and EagleEyesHD Lite Free E For iPhone two versions of EagleEyes are available EagleEyes Plus US 4 99 and EagleEyes Lite Free Select the version you want and you ll be directed to App Store to download the application 20 Note Note You can also find EagleEyes on App Store from your iPhone and iPad Go to App Store and select Search Enter the keyword eagleeyes to find and download the version you want When the download is completed EagleEyes will be installed automatically t
32. s from 1 to 9999 The default value is 80 Typically the TCP port used by HTTP is 80 However in some cases it is better to change this port number for added flexibility or security c Click Save to save your network configurations and log out d Disconnect your camera and your PC and connect them to Internet separately Then enter the IP address you just note down in the URL address box of the web browser and see if you can access the camera successfully For PPPOE a Enter the user name and password obtained from your ISP and click Save b Continue the DDNS setting as instructed in Stepb For DHCP a Before selecting this option you need to finish the DHCP router settings first b Get a router and connect it to the Internet via your PC with Static IP or PPPoE setting There are different setting methods for different routers Please refer to their respective user manuals c Continue the DDNS setting as instructed in Step5 Optional Click DDNS 4 wns to continue setting for PPPOE and DHCP ES l Xx DDNS 2 Enable Disable System Name eagleeyes v Hostname MACOO0eS31d6f1 ddns eagleeyes ty E Mail 9 manager tech com tw Save a Enable DDNS b Select eagleeyes in System Name c In Hostname keep the default value i e the MAC address of this camera Then note down the whole address of the camera for example MAC000e531d6ff1 ddns eagleeyes tw d Optio
33. se the following IP address IP address 192 168 Subnet mask Default gateway O Use the following DNS server addresses Preferred DNS server Alternate DNS server 1 238 255 255 255 0 192 168 1 XXX 1 255 except 10 e Click OK to close the Internet Protocol Version 4 TCP IPv4 Properties dialog box Then click Close to close the Local Area Connection Properties dialog box 19 APPENDIX 2 MOBILE SURVEILLANCE VIA EAGLEEYES EagleEyes is a mobile phone program used with our surveillance system for remote surveillance It has several advantages E It s free Except EagleEyes Plus for iPhone and EagleEyesHD Plus for iPad E ts compatible with several popular mobile platforms such as iPhone iPad and Android It s easy to download install and configure For more details about configuring and operating this program please visit our official website www eagleeyescctv com A2 1 Prerequisites Before installing EagleEyes to your mobile phone for remote surveillance make sure you have checked the following v Your mobile platform is iPhone iPad amp Android Y Mobile Internet services are subscribed and available to use for your mobile phone Note You might be charged for Internet access via wireless or 3G networks For the Internet access rate details please check with your local network operator or service provider v You have noted down the IP address po
34. the video images as shown in Figure 2 t Color Configuration Brightness f Contrast Hue 3 Saturation o O O O ROTATE 4 Reset Default Reload Figure 1 Figure 2 2 2 Camera Environment Select Camera to enter the Camera Configuration page and select Indoor or Outdoor according to your installation environment Note If you have set the environment in the setting wizard please skip this This helps to automatically adjust the camera itself to produce the images suitable for the selected environment Camera Configuration Title Cameral Snapshot Path Cl Environment Indoor Outdoor Frame Rate FULL w Power Line Frequency 60 Hz w Stream Format Multi Mode w MPEG4 MIEPG Resolution QVGA 320 x 240 w OSD ON w Save ao Reload 16 APPENDIX 1 CHANGE IP ADDRESS OF YOUR LAPTOP PC For LAN connection with this network camera you need to change the IP address of your laptop PC to 192 168 1 xxx 1 255 except 10 first Note Before changing the IP address make sure you note down the original IP address setting of your laptop PC You need to restore the IP address setting when you complete the network configuration of this camera For Windows XP users a Select start gt Control Panel gt Network and Internet Connections gt Network Connections If you re in Category View JE Control Panel 2
35. ully m If yes your network setup is successfully EH Ifno go to Steps Step3 Switch your network mode to wireless mode on iPhone or iPad Step4 Start EagleEyes and add a new connection with the IP address e g 192 168 2 161 and the port number e g 88 Then try this connection and see if you can access the camera successfully m If yes go for port forwarding setting as instructed in APPENDIX 5 CONFIGURE PORT FORWARDING at page 25 NH If no return to Step1 in 1 2 2 Configuring on iPhone iPad and re configure the network again 10 1 4 Router Modem You may use your laptop PC to complete the network configuration of the camera Before configuring this camera on your laptop PC make sure gt Your Windows operating system is Windows 7 Vista or XP gt Recommended Your router supports UPnP and this function is enabled Note If your wireless router doesn t support UPnP you need to additionally access your router for port forwarding For details please refer to APPENDIX 5 CONFIGURE PORT FORWARDING at page 25 gt You have noted down the IP address of your router Note For details please refer to the user manual of your router or check with your installer gt You have downloaded IPScan exe in your laptop PC Note Please download IPScan exe from www surveillance download com user n90x swf Step1 Step2 Step3 Connect your laptop PC to the router L
36. use or office can t connect to it from my mobile phone with 3G network or other computer connected to Internet Why My live images are not fluent Why The detection range of the built in human detection sensor seems too short and the sensor is not sensitive enough Did do anything wrong on installation The live video keeps flickering Why You didn t configure this camera to Internet but only in LAN Please follow the steps in this manual to complete network configurations or its recommended for you to check with your local installer or reseller for this service because it s usually hard for a person who doesn t have network knowledge to set network configurations Image fluency could be affected by the local network upload bandwidth router efficiency client network download bandwidth complexity of live view and more Recommended To have the best image fluency select QVGA to have the best image quality select SXVGA to have normal image fluency and quality select VGA The human detection sensor might be influenced by the temperature of ambient environment and human beings and the applicable working temperature is up to 30 C To get more accurate and precise detection you may connect external alarm devices such as magnetic contacts There re some tips for installation For details please go to www eagleeyescctv com and select Support Please try adjusting the power line frequency
37. uter doesn t support UPnP Each router has different setting page Here we re taking D Link wireless router as an example Step1 Access your router for port forwarding f you re configuring the camera with laptop PC or iPhone iPad over wireless network open your web browser e g Internet Explorer or Safari and enter the IP address of your router If you re configuring the camera with laptop PC over LAN disconnect the camera and connect to your router Then open your browser e g Internet Explorer and enter the IP address of your router Step2 In the router setting interface go to the port forwarding or virtual server rule configuration page Note The naming of port forwarding or virtual server may vary based on different router brands To know where it is please refer to the user manual of your router Then enter the IP address and port number you set for this camera and enable this rule Take D Link router as an example Go to ADVANCED gt PORT FORWARDING DIR 635 II SETUP ADVANCED TOOLS STATUS SUPPORT Helpful Hints This option is used to open multiple ports or a range of ports in your router and redirect data Check the Application through those ports to a single PC on your network This feature allows you to enter ports in Name drop down various formats including Port Ranges 100 150 Individual Ports 80 68 888 or Mixed menu for a list of 1020 5000 689 This option is only appli
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