IsatDock MARINE User Manual
Contents
1. Radio Frequencies Sub Miniature version A co axial RF connection Connector type and reference for the POTS telephone port 4P4C connector for the privacy handset Plain Old Telephone Service Global Positioning System Inmarsat s Global Satellite Phone Service A Note Important Tip Header This symbol and associated text indicate a note providing general operating information i SMA AN RJ11 RJ9 Interference Header POTS All wireless phones may get interference which GPS could affect performance GSPS PABX gt Record Header Write details of your unit for easy reference when required Ideal when troubleshooting A Private Analogue Branch Exchange c lt S BEAM Check that your IsatDock MARINE package contains all of the following items 1 x IsatDock MARINE docking station 1x 110 240V AC Plug Pack 1 x Privacy Handset 1 x 10 82V DC Power Cable 1x 2m Alert wiring loop 2 x Handset Locking Keys 1 x Wall Mounting plate User Manual amp Quick Start Guide Falcon Configuration Tool is available for download from http www beamcommunications com support marine Optional Accessories The following optional accessories are available for your IsatDock MARNIE Active Antennas ISD710 Maritime Antenna Active Antenna Cable Kits for Active Antennas ISD932 6m cable kit Active ISD933 13m cable kit Active ISD934 18m cable kit Active ISD9352. be advised to turn off your vehicle engine IsatDock MARINE Installation amp User Manual Safety Transceiver IsatPhone Pro Your handset is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Inmarsat IsatPhone Pro Manual for additional Information The Inmarsat IsatPhone Pro handset has an in built transceiver which is designed to be used with an external antenna This antenna transmits RF energy The BEAM antenna fitted via an extension coaxial cable to the cradle must be located more than gt 55cm from the human body person when in operation International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the available body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 Do not op
3. press the mute button once USB Driver Installation The IsatDock MARINE USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication This driver supports the following operating systems Windows XP SP3 or above Vista amp 7 You can download the Windows Driver for the IsatDock from http www beamcommunications com support marine IsatDock MARINE Installation amp User Manual Tracking and Alert Operations Enable Tracking amp Alert The Tracking amp Alert function is NOT enabled by default and it has to be configured and enabled using the Falcon software via the micro USB connection to the IsatDock MARINE Various configuration options are available to the user in Falcon The message delivery method is also set using Falcon Please refer to the Falcon User Guide for more details on how to configure and enable the Tracking amp Alert function on the IsatPhone Pro Send Tracking Position In order to send a tracking message the following conditions must be fulfilled 1 The GPS receiver has acquired enough satellite signals and navigational data to calculate a positional solution fix 2 The IsatPhone Pro handset is registered with the GSPS network 3 Tracking is configured and enabled via Fal con The Track LED will stay off if the Tracking function is disabled It will turn solid GREEN if all of the above conditions are satisfied Otherwise i
4. Communications GLOBAL HEAD OFFICE Tel 61 3 8588 4500 Fax 61 3 9560 9055 AMERICAS Tel 1 954 976 5062 EUROPE Tel 44 208 1441405 Fax 44 208 289 3542 Info info beamcommunications com Support support beamcommunications com lt N gt oBeEam www beamcommunications com PART USRMAN006205
5. evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF interference Symptoms of RF interference often resemble those that arise when an antenna is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the antenna IsatDock MARINE Installation amp User Manual Mitigation of RF Interference Service degradation due to RF interference can be significantly improved by Increasing the distance and moving the antenna off axis from the source of the interference and Using an external band pass filter and an external antenna AN WARNING Failure to use BEAM approved antenna cables will result in degraded performance and may damage the IsatDock MARINE This will void the product warranty 31 Electrical amp Environmental Specifications lsatDock MARINE Operational Limits Altitude 18000m Velocity 515m s Dynamics 1 0 Alarm Alert Alert Button in built 4G Two button press 1xalarm loop Bare wire Normally closed loop Average Power Average Watts I
6. modifications not expressly approved by BEAM Communications could void the product warranty IsatDock MARINE Installation amp User Manual Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Posted Facilities Turn your phone OFF in any facility where posted notices
7. that users have no more than 20 SMS messages in their inbox If this amount is exceeded the processing of remote commands and the ability to retrieve the messages via the Falcon tool may be compromised Equipment Overview Poe S onan 11 12 13 14 IsatDock MARINE unit Cover Lock Clasp Marine Cover Mounting Cup spring or springless cup option Privacy Handset Speaker under handset Microphone Speakerphone Button Key lock IsatPhone Pro Eject Button IsatPhone Pro not included Function Buttons STATUS Indication LED Back Panel Connectors a USB Data Interface b Alert Loop connection c RJ11 POTS interface d DC power and accessory input e RJ9 Privacy handset IsatDock MARINE Installation amp User Manual 10 11 This guide outlines the process for installing the IsatDock MARINE in conjunction with an Inmarsat IsatPhone Pro handset and antenna This kit must not be used with any other device other than the Inmarsat IsatPhone Pro handset and other compatible accessories Only trained personnel should install communication equipment Ensure that the unit is protected from dirt and moisture Select an area to mount components where there is no interference with other objects A strong mounting surface should be chosen to ensure the terminal doesn t loosen over time Mount all components securely for safe day to day operation Always use the supplied moun
8. the alert has been sent LED will change to slow flashing YELLOW once the remote server has acknowledged receiving the alert Brightness Out of Call All LED s will change to WHITE and a single beep will sound when dual button Enter LED brightness change mode Press UP and DOWN entering brightness change mode simultaneous arrows to vary intensity Mode will automatically exit after 5 p o press seconds after the last button press A short double beep will sound when exiting change mode 1 second Speakerphone In a Call press ON OFF LED turns GREEN Speakerphone mode active LED turns OFF Speakerphone mode not active This action is optional only when the Tracking Mode for your IsatDock MARINE is configured and activated A beep will only sound if audible alerts are enabled in the Falcon IsatDock MARINE Installation amp User Manual 29 IsatDock MARINE Buttons LED lights TRACK GREEN RED YELLOW WHITE OFF ILLUMINATED Tracking enabled Alert mode activated N A Tracking and alert GPS fix acquired disabled FLASHING Tracking enabled Alert message sent Alert message N A No GPS fix acknowledged by remote party server MUTE GREEN RED YELLOW WHITE OFF ILLUMINATED N A Outgoing audio is N A Outgoing audio is muted not muted FLASHING N A N A POTS RJ11 in use N A LED STATUS GREEN RED YELLOW WHITE OFF ILLUMINATED Handset registed and Handset not N A N A able to make a
9. tone The mute LED will flash yellow to indicate the RJ11 POTS is in use 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the RJ11 telephone keypad 26 3 A message will display on the IsatPhone Pro handset indicating the number called and that the call is progressing 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 Place the RJ11 POTS phone handset ON HOOK to terminate the call Mobile Terminating 1 The RJ11 POTS phone will sound its ringer 2 Lift the RJ11 POTS phone handset OFFHOOK to answer the call A NOTE default operation For mobile terminated calls the call will remain active for 90 seconds even if the RJ11 POTS phone is placed ON HOOK To end the call immediately the other calling party must hang up ON HOOK the call Data use Ensure that you have installed the BEAM USB driver see section USB Driver Installation shown on page 27 The Oceana 800 terminal allows for circuit c lt SBEAM switched data via the BEAM USB data port that is presented when plugged into your PC Follow the normal procedures with your data application to connect Once connected the Call LED will be flashing YELLOW Once the circuit switched connection has ended the Call LED will turn off A NOTE During a data connection the RJ11 POTS handset cannot make or receive voice calls An unavailable ton
10. 31m cable kit Active ISD938 40m cable kit Active ISD942 50m cable kit Active ISD943 60m cable kit Active ISD944 70m cable kit Active ISD945 80m cable kit Active ISD946 90m cable kit Active ISD947 100m cable kit Active Additional Accessories RST055 UPS Battery Pack See your service provider for pricing and availability of these quality BEAM accessories IsatDock MARINE Installation amp User Manual Additional Information For the latest in supporting software and documentation for IsatDock please go to www beamcommunications com support marine Alert Tracking To configure the alert tracking functionality on your IsatDock you must first install the Falcon software which also includes the Beam USB Drivers for Microsoft Windows based operating systems Other Resources Available Online Advanced Configuration inbuilt to Falcon Quick Start Guide amp Manual Antenna Installation Guide IsatPhone Pro firmware upgrade if required CONTENTS BEAM IsatDock MARINE Part Number About Beam Communications Conventions in this Manual Terminology Package Contents Optional Accessories Additional Information Alert Tracking Other Resources Available Online Safety Information Safety Transceiver IsatPhone Pro IsatDock FCC Information Electronic Devices Pacemakers Other Medical Devices Posted Facilities Aircraft IsatDock MARINE Key Features Tracking Alert Monitoring Configuration
11. 5 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device has been designed to operate with antennas ISD710 AT1595 82 ISD715 ISD720 AT1595 83 and having a maximum gain of 6dB i dB Antennas having a gain grater than 6dBi dB are strictly prohibited for use with this device To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that required for successful communication A WARNING Changes or
12. A clean installation free ensure the protection is maintained station and need to be in place to create a of any visible cabling can be achieved The MARINE cover is closed over the seal against the o rings at the rear of the by running the interface cables from the IsatPhone Pro Ensure the latch is engaged Dock The plugs must also be fitted on the connector bay along path A and through the and clicked in place front side of the Dock under the Mounting same holes Cup and IsatPhone Pro S C J 22 Rear Cover Screwed in Place The rear cover of the MARINE dock must be screwed down with at least the four screws indicated below to ensure the waterproof seal is achieved indicated by a amp b Care should be taken placing the cables in the respective cable guides as any damage to the sealing foam will compromise the water resistant foam seal EINS To Caa al oA oO T o N IsatDock MARINE Usage Docking amp undocking the IsatPhone Pro handset To place the IsatPhone Pro into the docking unit both the covers on the external antenna connectors and the USB Audio connectors need to be opened 1 The antenna cover must be placed at 90 degrees to the antenna connector cavity and run parallel to the top edge of the phone 2 The cover in the b
13. IsatDock User Manual Product name IsatDock MARINE Manual revision 04 Part Number USRMANO006205 Release date April 2013 BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2010 BEAM Communications Pty Ltd All rights reserved lt SBEAM Beam Communications a wholly owned subsidiary of World Reach Limited WRR listed on the Australian Stock Exchange is a world leader in design manufacture and distribution of specialised communications equipment for the Inmarsat Satellite Network Beam s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions Beam specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications Beams leading edge products are deployed in a wide range o
14. MARINE A current location position can be sent at any time by pressing the Track button on the front of the IsatDock MARINE The Alert mode can be activated on the IsatDock MARINE in the following ways Use the two button press know as the Alert button on the front of the cradle Use an external alert button emergency push button connected to the alert loop Once activated alert messages will be sent to the preset destination continuously until the alert is disabled either remotely or locally on the IsatDock MARINE unit Configuration using Falcon Falcon can be downloaded from http www beamcommunications com support marine Follow the instructions in the downloaded application to install Once complete connect your PC to the USB port of the terminal and start Falcon You can then use the application for a range of options such as View the status of the terminal signal temperature input voltage Firmware maintenance Configure different POTS RJ11 settings A NOTE Entering the firmware upgrade mode will be accompanied by a long beep followed by three short beeps c lt S BEAM Configuration Using Remote Commands Configuration instructions or Remote Commands can be sent to the terminal via SMS and most settings are supported that are normally accessible from Falcon Please refer to the Falcon user manual for more information A NOTE Due to memory limitations it is recommended
15. N to OUT Consumption Current 12v Track In built single key press Power w o IsatPhone 130mA 1 6W Connectors Interfaces Pi 2 POTS RJ11 RJ11 2 wire 5REN 600m Adjustable Standby Charging 360mA 43W dial ring busy tone configured Transmit Charging a75mA EW frequency and adaptive impedance BEAM Antenna TNC Female Sleep Mode 5mA p somw GPS Antenna SMA Female Peak Current 22A 42W 10 32V DC 4 way microFit Physical Specifications AC DC adaptor or DC lead A Privacy Handset Port RJ9 connector Dimensions 270 x 189 x 101 10 6x7 4x4 mm inches Configuration Data USB Micro Weight dock 1 67kg 3 67 bs Speakerphone In built speaker microphone Total Kit Weight 2 72kg 5 99 bs Certifications Environmental Specifications Inmarsat Type Approval FCC CE Compliance Electrical Safety RoHS Industry Canada C Tick EMC Compliance Operating Range 30 C to 70 C 22 F to 158 IP54 Rating Storage 35 C to 85 C 31 F to 185 F 5 Protected against dust limited ingress no harmful deposits Battery Charging 0 C to 45 C 32 F to 113 F Temp 4 Protection against water sprayed from all directions limited ingress permitted Humidity lt 75 RH Accessories GPS Module internal ISD710 Maritime Antenna Active Channels 14 tracking 51 channel acquiring ISD932 6m SMA TNC Cable Kit Active Update Rate 1Hz ISD933 13m SMA TNC Cable Kit Active Accuracy Position 2 5m CEP Velocity 0 1m s Timing 300ns ISD934 18m SMA T
16. NC Cable Kit Active Acquisition TTFF Cold 29sec Hot 1sec ISD935 30m SMA TNC Cable Kit Active Sensitivity 161 dBm ISD938 40m SMA TNC Cable Kit Active 32 lt SBEAM SD942 50m SMA TNC Cable Kit Active SD943 60m SMA TNC Cable Kit Active SD944 70m SMA TNC Cable Kit Active SD945 80m SMA TNC Cable Kit Active SD946 90m SMA TNC Cable Kit Active SD947 100m SMA TNC Cable Kit Active RST410 Alert Pendant Kit RST055 UPS Battery Pack Kit Contents satDock MARINE 110 240V AC Plug Pack Privacy Handset 10 32V DC Power Cable 2m Alert wiring loop Handset locking key User manual amp Quick Start Guide Wall mounting plate Specifications are subject to change without notice Itis ideal forthe ambient temperature to be approximately 18 degrees below the 45 C upper limit for the handset to charge the battery whilst docked 1 Physical Dimensions MARINE Dock 100 8mm 2 Physical Dimensions Privacy Handset IsatDock MARINE Installation amp User Manual 33 Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the IsatDock How do I know if my IsatPhone Pro is registered on the Inmarsat network A The STATUS LED of the docking station will change to GREEN when the handset is registered and able to make calls on the network Th
17. ase of the phone should be in the a 90 degree opened position IsatDock MARINE Installation amp User Manual 3 Todock the handset align the IsatPhone Pro with the phone tray and slide the handset down until it seats flush to the bottom of the tray Swing the phone down into the cradle by applying pressure to the top of the handset An audible click is heard when the phone is in the docked position To remove the handset from the cradle press the EJECT button at the top of the docking station The dock will swing out and the handset can be removed Eject Button 23 A IMPORTANT Before docking the IsatPhone Pro to the docking station check that the USB cover is open able to swing free without putting it in a locked open position as illustrated in A and ready for docking at a 90 95 degree angle as shown on image B If you have a gap similar to image C please do not force the IsatPhone Pro down This can damage the USB connector and void warranty x BY cv D JOC Ooo EA l O ma 24 MARINE Cover The IsatDock MARINE docking station achieves an IP54 rating over the handset by the use of a hinged cover The cover is released by the latch at the base of the cover lt SS BEAM Tracking amp Alert Configuration optional It is optional to activate the tracking function on your terminal Please refer to the Falcon software
18. call registered no signal and canort make or receive calls FLASHING Call in Progress N A N A N A ALTERNATING N A Error detected in N A N A communicating with IsatPhone Pro handset Flashing Red Blue SPEAKER GREEN RED YELLOW WHITE OFF ILLUMINATED Speakerphone N A N A Speakerphone mode active mode inactive i Mute 1 D i 2 Track 2 3 Speakerphone Button Teh 4 Up amp Down 5 STATUS LED 3 A ne 30 c S BEAM ea Assuring Quality of Service There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Inmarsat performance is immune from natural environments such as clouds fog rain snow wind and smoke Se ANN W Cabling Using an externally mounted antenna provides an ideal solution for many applications It is very important that both the antenna cabling and antenna are BEAM approved products Always ensure all RF connectors are screwed together firmly and ensure there are no sharp bends in the cabling between the IsatDock MARINE and the antenna RF interference All wireless devices including satellite telephones are susceptible to RF radio frequency interference from other electronic devices This problem is more
19. ctor on the rear of the IsatDock MARINE In this configuration the ignition accessory status is always ON DC Power Source Installation YELLOW AS RED BLACK The DC power cable has three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection while the YELLOW wire can be connected to a vessels accessories ignition or other similar circuits to control the ON OFF status of the IsatDock MARINE in synchronization with a vessels operation By default the IsatDock MARINE will stay on for 20 minutes after this input YELLOW wire is switched off If a call is in progress while this occurs the IsatDock MARINE will stay on for 20 minutes after the call is terminated Please follow the steps below to connect the DC power cable to the vehicle battery power and the IsatDock MARINE 1 Route the wire end of the DC power cable to RED Vin 10 to 32VDC the connection point Connect the BLACK wire to the negative terminal of the battery 10A fuse recommended or the vehicle chassis if negatively grounded chassis Connect the RED wire to the positive terminal of the battery It is recommended to add the 5A fuse supplied between them Connect the YELLOW wire to the vessel accessory power If the accessory power is unavailable this may be connected to a switch It is recommended to add a 1A fuse between them The accessory wire enables the IsatDock MARINE to turn on and off as the vessel key is enabled o
20. d by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for Docking Station units ONLY from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unl
21. e IsatPhone Pro will also indicate Inmarsat in the top left corner of the screen display The handset and docking station turn s OFF every 20minutes A Ensure the Ignition Accessories wire is connected to power If this is not connected or connected to ground the docking station will go into sleep mode after 20 minutes by default as No power on IsatDock A Check power is connected to the interface unit Ensure the Connector cable to the IsatDock is firmly fitted Check all the connection cables to and from the IsatDock 34 The signal bars are low or fluctuating and call quality is poor B party has no audio Ensure all antenna connectors are tight The antenna is operating in a location that it can see the satellite and there are no obstructions Beam certified antenna cabling is being used and there are no sharp bends or cuts in the cable If using a fixed passive antenna ensure it is orientated correctly and pointing at the satellite Privacy Handset must be docked in its cup when not in use Check that MUTE is not ON indicated by turning RED Check the signal strength on the handset Ensure the Headset connector at the base of the IsatPhone Pro is not obstructed and there is no dust or foreign objects in the connector socket l am looking for the latest manuals and support information on the docking station The docking station appears
22. e will be heard on the RJ11 POTS handset Privacy Handset Use Mobile Originating 1 Remove the privacy handset from its cup 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the IsatPhone Pro keypad whilst docked Press the GREEN button to start the connection 3 A message is displayed on the IsatPhone Pro to indicate a call is in progress 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 Press the RED key on the IsatPhone Pro handset or return the privacy handset to its cup to terminate the call Options A During a call you may switch to speakerphone mode by pressing the speakerphone button on the IsatDock Return the privacy handset to its cup B To return the call back to the privacy handset remove the privacy handset from its cup Mobile Terminating 1 Answer the incoming call by un cupping the privacy handset from its cup 2 Press the RED key on the IsatPhone Pro handset or return the privacy handset to its cup to terminate the call Mute Mode Mute functionality The mute function of the IsatDock MARINE allows the user to mute the uplink microphone audio on the privacy handset and or internal hands free microphone 1 During a call Press the Mute button on the front of the IsatDock MARINE a RED LED will illuminate the Mute button to confirm that the uplink audio is muted 2 To exit the mute mode
23. ect the TNC Female antenna cable end to the IsatDock MARINE satellite connector A NOTE Refer to the section Antenna Installation for more information on antenna placement and installation Only Beam approved antenna cables should be used with all docking stations and antennas IsatDock MARINE Installation amp User Manual Anntena Connection Diagram GPS Antenna Cable ISD710 Marine Active Antenna with Pole Bracket Satellite Antenna Cable A WARNING DO NOT pull with force on the cables from the rear of the IsatDock MARINE Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital part of the IsatDock MARINE system to ensure reliable functionality and drop free calls WARNING Changes or modifications not expressly approved by BEAM Communications could void the product warranty WARNING To satisfy FCC RF exposure requirements for mobile transmitting devices a separation distance of 55cm or more should be maintained between the antenna of this device and persons during device operation To ensure compliance operations at closer than this distance is not recommended AN WARNING Do not place the antenna anywhere there is a source of heat or fumes such as the ship s exhaust 16 2a Wall Mounting Orientation There are nine screw holes available for mounting the bracket to a wall I
24. erate your satellite telephone when a person is within 55cm of the antenna A person or object within 55cm meters of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines As a precaution please maintain the maximum body distance possible from the antenna during call transmission c S BEAM A WARNING ROAD SAFETY COMES FIRST Do not use a hand held cellular terminal satellite phone or mobile when driving a vehicle unless it is securely mounted in a holder for speakerphone operation Before making a call with a handheld terminal satellite phone or mobile park the vehicle stationary Please obey local road laws for hands free speakerphone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard A IMPORTANT Cellular amp Satellite terminals or mobiles operate using radio signals and communication networks Because of this the connection cannot be guaranteed at all times or under all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls IsatDock FCC Information This equipment has been tested and found to comply with the limits for a Class B digital devices pursuant to Part 1
25. ess otherwise stated in writing The warranty is a return to base warranty and freight is paid by the sender A charge of USD 150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect IsatDock MARINE Installation amp User Manual BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 35 BEAM
26. f vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a dedicated team of professionals Beam has developed solid relationships with its peers and network of distributors worldwide S BEAM BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Information info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 IsatDock MARINE Installation amp User Manual entions TES nual These notes will appear throughout this manual and should be taken into consideration Terminology DESCRIPTION Falcon Configuration Tool MS Windows Install A n Falcon Warning or Caution SMS Short Message Service This symbol and associated text indicate a Mobile Originating Describes a call initiated by the IsatDock warning note providing information to prevent J Mobile Terminating damage to equipment or personal injury Describes an incoming call being answered by the IsatDock IsatPhone Pro The Inmarsat IsatPhone Pro handset The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by Beam Communications is under license Other trademarks and trade names are those of their respective owners
27. g amp GPS In built GPS engine Tracking amp alert monitoring capable Periodic position reports or remotely polled Triggered position status message Compatible with other tracking applications Panic amp Alerts Panic Alert button in built to cradle Option of additional wired alert buttons In Built Speakerphone e In built speaker and microphone IsatDock MARINE Installation amp User Manual Installation Supports 10 32V DC power input Flexible installation via wall or desk mounting option Supplied with 110 240V AC DC Plug pack Quality Professional industrial design 2year replacement guarantee 100 factory tested Full certified Inmarsat Type Approved FCC RoHS CE IEC60945 AS EN60950 Tracking Alert Monitoring IsatDock MARINE has an in built GPS module that can provide tracking monitoring and alert management in various land and sea based applications within various types of vehicles vessels or fixed site locations The GPS module provides accurate positioning and enables tracking worldwide The tracking function has to be configured and enabled on the IsatDock MARINE via Falcon Once turned ON tracking and alert messages can be sent to a phone number e mail address or any tracking application via SMS email Tracking messages can be sent from the IsatDock MARINE in the following ways Periodic position reporting which is preset during configuration of the IsatDock
28. ginating 1 By default the Oceana 800 will start all calls in speakerphone mode when dialing on the keypad if RJ11 and privacy handset remain on hook 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the IsatPhone Pro handset keypad whilst docked Press the GREEN key on the IsatPhone Pro to start the connection 3 A message will display on the IsatPhone Pro handset to indicate the call is progressing 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 To terminate the call press the RED key on the IsatPhone Pro handset or press the speakerphone button 25 Options A During a call you may use the optional privacy handset by taking the privacy handset out of its cup This automatically directs the call audio to the privacy handset B To return the call back to speakerphone mode press the speakerphone button and return the privacy handset to its cup Mobile Terminating 1 Answer the incoming call by pressing the speakerphone button or the GREEN key on the IsatPhone Pro handset 2 Once the call is in progress the same options are available as described in Speakerphone Phone Call Mobile Originating 3 Press the RED key on the IsatPhone Pro handset or press the speakerphone button to terminate the call RJ11 POTS phone use Mobile Originating 1 Lift the RJ11 POTS phone handset OFFHOOK and listen for the dial
29. ientation The IsatDock MARINE supports a desk mount configuration Depending on the users requirements the docking station supports both a flat and raised orientation on the desk To configure the IsatDock for a desk installation 1 Fit the mounting bracket to the back of the IsatDock as shown in section 2a wall mounting directions 2 Flip the feet out if required and locate the IsatDock on the desk When desk mounting the security bolts are not required to be fitted IsatDock MARINE Installation amp User Manual 3 Privacy Handset amp Mounting Cup The Privacy Handset is conveniently mounted on to the IsatDock MARINE enclosure providing a local handset function The Privacy Handset connects to the docking station via a RJ9 connector The privacy handset is connected beneath the rear panel of the IsatDock Once connected the cable is run out through the foam and placed in the S channel through the base of the phone RJ9 connection a Changing Cups 1 Unhook the privacy handset from cup 2 Remove cup cover to expose screws 3 Unscrew 3 screws with a phillips screwdriver 4 Detach the cup and replace with the spring or springless cup There are two unique mounting cups for the privacy handset 1 springless cup for either a desk mounted cradle position or a wall mounted cradle position 2 spring cup for heavy duty use 1 Springless Cup for Normal light use Desk mounted cradle positio
30. ket lt gt BEAM IsatDock MARINE Front Panel Terminate call if speakerphone mode is active Activate speakerphone mode if Privacy Handset mode is active Out of Call Answer inbound call in speakerphone mode Location Button Action LED Sound Mode Mute Press In a Call LED turns RED Muted A on off Mute the microphone uplink on the privacy handset if LED turns OFF Not muted connected to cradle LED flashing Yellow RJ11 POTS in use ga Up Down In a Call Audio will sound louder quieter in privacy handset with each press A Increase decrease volume on the internal hardware or privacy handset optional accessory if connected to cradle OR Out of Call A beep will sound indicating the increased decreased ring tone volume Increase decrease volume of incoming ring tone on the internal hardware speaker Single Press In Alert Mode A beep will sound to indicate that a tracking message is to be sent D x 1 second Send a tracking message to the pre configured destination Single Press In Alert Emergency Mode LED changes from RED YELLOW solid or flashing to GREEN 7 seconds Clear the alert emergency mode and return to the Tracking mode Two button In Tracking Mode A beep will sound indicating alert emergency mode is activated ress A seconds Activate the Alert Emergency mode LED changes from GREEN to solid RED LED changes to flashing RED once
31. l provided fuses into the BATT and ignition sense accessory wires A WARNING Do not connect the IsatDock power cable to power the unit until the full installation is completed n Procedure DI Installa Installing the IsatDock MARINE Cradle Install the components in the following order More detailed instructions can be found in the sections following 1 Install the external BEAM antenna 2 A Wall Mounting Orientation B Desk Mounting Orientation Connect the privacy handset amp cup Access to rear connector bay Connect POTS RJ11 Interface Connect the Alarm Loop optional Connect USB Connect power cable Cable routing 0 Water Resistant IP54 Rating S30 0 Ny Uae 1 BEAM Antenna Connection To connect the IsatDock MARINE to the GSPS BEAM Antenna requires the use of certified satellite and GPS antenna cables to be used These cables are purpose built cables as approved by Beam to manage the power requirements for the antenna system Approved cables can be found at www beamcommunications com support marine 1 Refer to the antennas installation guide for antenna mounting and location requirements 2 Connect the antenna cable labelled GPS to the SMA antenna connector labelled GPS 3 Connect the antenna cable labelled Inmarsat to the SMA antenna connector labelled ISAT 4 Connect the GPS SMA Female cable end to the IsatDock MARINE s SMA connector 5 Conn
32. lephone is supported by the IsatDock MARINE It supplies power to the analogue phone as well as ring dial and busy tones The analogue phone can be connected by up to 600m of cabling to the IsatDock MARINE RJ11 port 19 6 Connect Alert Loop optional IsatDock MARINE provides a standard BEAM alert loop This provides a normally CLOSED wire loop which can be used to connect to any passive type of button relay or reed switch in which the action breaks the loop OPEN to activate the alert state Connect the alarm cable directly to the alert loop connection The cable can be extended to long runs up to 45 meters This alert loop can support multiple alert buttons switches wired in SERIES whereby any one of these will OPEN activate the loop when pressed This provides the same functionality as pressing the mute and track button simultaneously on the dock and manually placing the unit into alert emergency mode 20 7 USB Port Connection IsatDock MARINE has a micro USB Data Port to enable upgrading of the firmware advanced configuration and data connection USB Data Port c S BEAM 8 Connecting Power to the Dock The Dock can be powered from the supplied AC Plug pack or connect to an external 10 32V DC power supply ISD950 AC Plug Pack Installation For installation using ISD950 110 240 AC plug pack connect the 4 way Microfit connector from the plug pack to the 4 way power conne
33. n The springless cup is fitted to the docking station with the mounting clip in a flush position Wall mounted cradle position The mounting clip can be slid out and reversed producing a protruding point that the Privacy handset rests upon For a wall mounted docking station this retains the privacy handset and the springless cup has enough height to allow the handset to rise up off the clip and out of the mounting cup 2 Spring Cup Heavy duty use cup In harsh environments the Privacy handset is actively retained in the mounting cup This is achieved by using the spring mounting cup To remove the handset from the cup the phone is lifted up against the pressure of the spring until it clears the lower mounting pip and can be removed from the docking station 4 Access to Rear Connector Bay For the IsatDock MARINE the external cable interfaces are at the rear of the docking station The cover panel creates the IP rating for the electrical interface and retains the cables in their respective channels The cover panel is fixed in place by seven screws a USB Data Interface b Alert loop connection c RJ11 POTS interface d DC power and accessory input e RJ9 Privacy handset IsatDock MARINE Installation amp User Manual 5 Connect RJ11 POTS Interface Any standard analogue POTS Plain Old Telephone Service Te
34. r disabled If this function is not required the YELLOW wire MUST be connected to the RED wire Connect the 4 way Microfit connector on the DC power cable to the 4 way power connector on the rear cable loom of the IsatDock MARINE To Battery Positive Terminal f ___ BLACK YELLOW ON SLEEP Requires 5A Fuse OV Power Ground To Negative Terminal or chassis To ON OFF switch 1A Fuse recommended IsatDock MARINE Installation amp User Manual 9 Cable Routing The IsatDock provides three different cable routing options when installing the docking station Cables may exit via path A that travels around to the top of the dock allowing for the interface cables to be run with the external antenna connections Path B directs cables out the base of the dock while path C results in cables exiting to the side 21 10 Water Resistant IP54 Rating Optional through wall The IsatDock MARINE has an ingress Protection Both security bolts amp plugs are fitted see Right angled adaptors can be fitted to the rating of 54 When installing the IsatDock it is section 2a Wall Mounting Orientation The antenna connectors to allow routing of cables important that the following steps are taken to security bolts pass through the docking through a wall
35. require such as hospitals and on board aircraft Aircraft Airline regulations prohibit using your phone while in the air Consult the local Aviation Authority for guidelines on use of the equipment on board an aircraft lt SBEAM RINE Key Features IsatDock MARINE is an intelligent docking station specifically designed for the Inmarsat IsatPhone Pro satellite handset IsatDock MARINE allows the IsatPhone Pro handset to be used in a wide variety of applications It enables you to use an intelligent RJ11 POTS connection with a standard corded cordless or DECT handset Alternatively it can also be interfaced with a PABX system IsatDock MARINE has an in built speakerphone for convienent handsfree operation Equipped with internal GPS the IsatDock MARINE provides an intelligent tracking and alert reporting system that can be easily configured to support periodic polling or emergency alert reporting IsatDock Design Securely holds IsatPhone Pro handset Robust design and construction Key lockable amp secure mount to wall desk 1P54 Rated enclosure Charges IsatPhone Pro handset ready for use Integrated antenna connection Integrated USB connectivity Cable routing LHS TOP BOTTOM POTS RJ11 Supports standard cordless amp corded telephones 5 REN The POTS phone can be run 600m 2000 ft from unit e Easily integrated to PABX system Ring busy amp dial tones Superior voice quality Trackin
36. t is recommended that a minimum of 2 screws are used to ensure the docking station is mounted securely Hi e Q 2 O There are four keyhole shaped slots in the mounting bracket that mate with feet on the rear of the docking station To attach the bracket the larger end of the keyhole will pass over the feet The bracket is then slid up to lock the feet into the narrow section of the keyhole c OBEAM b Slide the dock down Q Final lock position Once the dock as been locked onto the mount ing bracket on the wall two security bolts are then slid into place locking the dock to the wall Security Bolts Two security bolts ensure the MARINE docking unit is firmly fixed to the wall and only removed by an authorized the security key holder personnel Once the IsatDock MARINE is fitted to the wall these two security bolts prevent the docking station from sliding back up freeing the dock The security bolts are 4mm in diameter and have a slot for a flat blade screwdriver The bolt under the privacy handset mounting cup must be fitted prior to the cup being screwed into place The second bolt is placed under the IsatPhone Pro in the recess for the handset antenna cover Both bolts are then covered with plugs As the second bolt is under the IsatPhone Pro access to the bolt is denied when the handset is locked into the cradle 2b Desk Mounting Or
37. t will flash in GREEN if the Track ing function is enabled but no GPS fix and or GSPS registration has occurred 27 To manually send a tracking message of the current location A Apply a single press to the Track button A single beep will sound if configured in the Falcon Activate Alert Mode Alert mode can be activated by one of the following two methods 1 Press and hold both the Track and Mute buttons together for 2 seconds A single beep will sound if configured in the Falcon 2 If enabled by the Falcon press and hold the external panic button optionally wired into the Alert Loop wires Once triggered into the Alert mode the Track LED turns RED The message then attempts to be sent The Track LED will flash in RED when the alert message is sent Rate 1 5sec off 1 5sec on etc The Track LED will flash in YELLOW when the alert message is acknowledged by a remote host Rate 1sec off 4sec on etc Clearing an Alert To clear the alert mode press and hold the Track button for seven seconds A single beep will sound and the LED will show re armed state GREEN 28 IsatDock Key lock A barrel type lock is situated in the top of the dock When locked the eject button cannot be depressed and the IsatPhone Pro cannot be removed from the dock Once locked the access to the security bolt beneath the handset is also denied thus ensuring the MARINE docking station cannot be removed from the mounting brac
38. ting hardware Leave space around the unit to allow airflow and ensure there is adequate clearance for cables Ensure the units can be easily accessible for servicing Routing Cables Route cables so they are protected from pinching sharp edges and crushing Use grommets wherever a cable must pass through a hole in a metal panel Keep all in line connectors accessible For an extra clean installation a hole may be driven through the surface directly behind the docking station Guidelines for Electrical Connections The system is designed to operate 10 to 32 Volt DC electrical systems only The best power connection point for the positive primary power lead is the positive terminal of the battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery Connect the negative primary power leads to a good ground point on the vessel or at the battery If you must attach the negative primary power lead directly to the negative pole of the battery Many parts of a vessel can produce c lt SBEAM electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the battery are in good working condition Instal
39. tional safety information Store the system in a cool and dry area Do not submerge the system in water Donot place foreign metal objects or debris in the system If debris enters into the system please return to the manufacturer for service WARNING DO NOT open equipment There are no user serviceable parts inside Ifa DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF and DO NOT remove your battery or remove the IsatPhone Pro handset from the cradle when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home areas where the air contains chemicals y or particles such as grain dust or metal powders y any other area where you normally would
40. to be cycling ON OFF and the handset is not registering Visit http www beamcommunications com support Dropped calls Ensure the power supply can provide at least 3 5A at 12volts If power is being supplied from a battery ensure the connections are tight and the contacts are clean aa i Due to a satellite network when you are in motion the satellite signal may become obstructed such as buildings bridges tunnels larger vehicles Check the antenna connection Ensure the antenna cable has not been damaged Ensure that only approved antenna cable has been used Refer to Antenna Install Guide on Beam website support lt gt BEAM Beam Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price pai
41. to enable this function Alert messages can be enabled via the tracking configuration This option can be activated through the below link as required www beamcommunications com support marine A NOTE If the Beam alarm loop is going to be used with an external button remember to enable this external loop in the Falcon settings Once enabled the loop will be armed and activated with an open loop condition To avoid false triggering be sure to have the normally closed button wired into the alert loop before applying power Operation of the IsatPhone Pro Prepare the Inmarsat IsatPhone Pro Ensure that the IsatPhone Pro Handset has the latest compatible firmware installed For more information visit www beamcommunications com support marine Starting Up 1 Retract the antenna on the IsatPhone Pro handset 2 Place the IsatPhone Pro as per instructions Docking amp Undocking on page 23 24 3 Turn vehicle ignition on The IsatPhone Pro will automatically power up on and the handset will then start to initialise a 3 tone rising beep indicate when a successful connection has been made between the docking station and the IsatPhone Pro 4 Wait for the IsatPhone Pro handset to register on the Inmarsat network The STATUS LED on the docking station will turn green when a successful registration has taken place 5 You are now ready to make and receive calls A NOTE 1 Ifthe IsatPhone Pro is remo
42. using Falcon Configuration using Remote Commands Equipment Overview Installation Guidelines Routing Cables Guidelines for Electrical Connections Installation Procedure Installing the IsatDock MARINE Cradle IsatDock MARINE Usage Docking amp undocking the IsatPhone Pro handset Tracking amp Alert Configuration optional Operation of the IsatPhone Pro Placing Voice Calls Mute Mode USB Driver Installation Tracking and Alert Operations lt gt gt BEAM 11 13 14 15 23 IsatDock Key Lock IsatDock MARINE Front Panel IsatDock MARINE Buttons LED lights Assuring Quality of Service Specification Summary 32 Electrical amp Environmental Specifications lsatDock MARINE 1 Physical Dimensions MARINE Dock 2 Physical Dimensions Privacy Handset 3 Physical Dimensions Wall Bracket Trouble Shooting 34 Beam Warranty Conditions 35 IMPORTANT Please read the following information carefully before installing and using the IsatDock MARINE Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions The IsatDock MARINE is a low power docking station for the IsatPhone Pro handset When ON it will charge the IsatPhone Pro handset whilst docked in the IsatDock MARINE Refer to the appropriate section of this IsatDock MARINE Installation amp User Manual for addi
43. ved from the dock during a call the call will drop out during this transition 2 One common cause for connection failure is a flat IsatPhone Pro battery which prevents the IsatPhone Pro from turning ON In these instances the docking station will attempt to charge the Isatphone Pro handset while it is switched OFF until enough charge is present for the IsatPhone Pro to turn ON This charging period can take up to 20 minutes depending on how flat the battery IsatPhone Pro handset The IsatDock MARINE provides charging power to the IsatPhone Pro handset The IsatPhone Pro battery is a lithium ion cell which has a safety temperature range whilst charging of 0 to 45 degrees Celsius 32 to 113 degrees Fahrenheit Due to the increased heating effects on the IsatPhone Pro handset whilst it is docked and being charged it is ideal for the ambient temperature to be at least 18 degrees below the 45 C upper limit for the handset to charge the battery whilst docked If the battery temperature exceeds this limit then the IsatPhone Pro may cease charging until the temperature is reduced IsatDock MARINE Installation amp User Manual Placing Voice Calls Bluetooth calls via IsatPhone Pro The IsatDock MARINE allows for Bluetooth audio calls to be placed via the IsatPhone Pro handset while docked Consult the IsatPhone Pro manual for further information on pairing and Bluetooth discovery setup Speakerphone Phone Call Use Mobile Ori
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