ST 3100 Users Manual
Contents
1. Use the same basic techniques when entering characters for your phone book or one touch speed dialing You can enter alphabetic or numeric characters using the phone s keypad To enter characters use the multi press procedure common to personal cell phones For example e To enter the letter a press the 2 key once e To enter the letter b press the 2 key twice e To enter the number 2 press the 2 key four times To backspace over a character and select a new character press cur Using One Touch Speed Dialing For one touch dialing you can use two special keys D and amp Store one frequently called number such as your home or main office number for each of the keys How to store a speed dialing phone number 1 Enter the phone number in one of the following formats e 1 Area Code Number e Country Code Number Iridium Phone Number 2 Press to store the number 3 At the Specify a location prompt press Oo key to store the number at that location 4 At the Enter name prompt enter a name then press to store your entry How to call a stored speed dialing phone number 1 Press one of the two speed dialing keys Sor 2 Press Gn Showing or Clearing a Handset s Call Record You can show or clear your handset s call record in minutes used How to show or clear a call record 1 To show the record press and then press 2 2 Optionally to clear the call record that is showin2. BEZEQ LTD 014 ITALY 39 00 IVORY COAST 225 00 JAMAICA 876 011 JAPAN 81 001 JORDAN 962 00 KAZAKHSTAN 7 8 10 KENYA 254 000 KIRIBATI 686 00 KOREA NORTH 850 00 KOREA SOUTH 82 001 Country IDD Location Code Prefix KUWAIT 965 00 KYRGYZ REPUBLIC 996 8 10 LAOS 856 14 LATVIA 371 00 LEBANON 961 00 LESOTHO 266 00 LIBERIA 231 00 LIBYA 218 00 LIECHTENSTEIN 41 00 LITHUANIA 370 8 10 LUXEMBOURG 352 00 MACAU 853 00 Former YUGOSLAV REPUB 389 00 MADAGASCAR 261 16 MALAWI 265 101 MALAYSIA 60 00 MALDIVES 960 00 MALI REPUBLIC 223 00 MALTA 356 00 MARSHALL ISL 692 00 MARTINIQUE 596 00 MAURITANIA 222 00 MAURITIUS 230 00 MAYOTTE ISL 269 10 MEXICO 52 00 MICRONESIA 691 011 MIDWAY ISL 808 00 MOLDOVA 373 8 10 MONACO 377 00 MONGOLIA 976 00 MONTSERRAT 664 011 MOROCCO 212 00 MOZAMBIQUE 258 00 MYANMAR 95 0 NAMIBIA 264 09 NAURU 674 115 NEPAL 977 00 NETHERLANDS 31 00 NETH ANTILLES 599 00 NEVIS 869 011 NEW CALEDONIA 687 00 NEW ZEALAND 64 00 NICARAGUA 505 00 NIGER 227 00 18 International Direct Dial Prefixes and Country Codes To make a call dial IDD Prefix Country Code Phone Number Country IDD Location Code Prefix NIGERIA 234 009 NIUE 683 00 NORFOLK ISL 672 00 NORTH KOREA 850 00 NORWAY 47 00 OMAN 968 00 PAKISTAN 92 00 PALAU 680 00 PANAMA 507 0 PAPUA NEW GUINEA 675 05
3. PARAGUAY 595 00 PERU 51 00 PHILIPPINES 63 00 POLAND 48 0 0 PORTUGAL 351 00 PUERTO RICO 787 1 QATAR 974 0 REUNION ISL 262 00 ROMANIA 40 00 ROTA ISL 670 011 RUSSIA 7 8 10 RWANDA 250 00 ST HELENA 290 01 ST KITTS NEVIS 869 011 ST LUCIA 758 011 ST PIERRE amp MIQUELON 508 00 ST VINCENT amp GRENADINES 809 011 SAIPAN ISL 670 011 SAN MARINO 378 00 SAO TOME amp PRINCIPE 239 00 SAUDI ARABIA 966 00 SENEGAL 221 00 SERBIA 381 00 SEYCHELLES ISL 248 00 SIERRA LEONE 232 00 SINGAPORE 65 001 SLOVAK REPUBLIC 421 00 SLOVENIA 386 00 SOLOMON ISL 677 00 SOMALIA 252 19 SOUTH AFRICA 27 09 091 SOUTH KOREA 82 001 SPAIN 34 07 SRI LANKA 94 00 SUDAN 249 00 Country IDD Location Code Prefix SURINAME 597 00 SWAZILAND 268 00 SWEDEN 46 009 SWITZERLAND 41 00 SYRIA 963 00 TAIWAN 886 002 TAJIKISTAN T 8 10 TANZANIA 255 00 THAILAND 66 001 TINIAN ISL 670 011 TOGO 228 00 TOKELAU 690 00 TONGA ISL 676 00 TRINIDAD amp TOBAGO 868 011 TUNISIA 216 00 TURKEY 90 00 TURKMENISTAN 993 8 10 TURKS amp CAICOS ISL 649 011 TUVALU 688 00 UGANDA 256 00 UKRAINE 380 8 10 UNITED ARAB EMIRATES 971 00 UNITED KINGDOM 44 00 USA 1 011 US VIRGIN ISL 1 01 URUGUAY 598 00 UZBEKISTAN 7 8 10 VANUATU 678 00 VATICAN CITY 376 00 VENEZUELA 58 00 VIETNAM 84 00 WAKE ISL 808 00 WALLIS amp FUTUNA ISL 681 19 WESTERN SAMO
4. STO to store 1 303 XXX XXXX Dialing Press END to end call 1 303 XXX XXXX Call in progress Press END to end call Placing Calls to Another Iridium Phone To place a call from one Iridium phone to another dial 8816 XXX XXXXX other subscriber s Iridium Phone Number Redialing To automatically redial the last number called press to display the last number Then press again to redial that number Calling Stored Phone Numbers You can quickly call phone numbers stored in your personal phone book or stored as speed dialing numbers For details on these two features see the section on Personalizing Your Phone System Receiving Calls When your telephone rings pick up the handset and press the key to answer the phone Ending Calls Always press the key to end your current call Muting or Unmuting Calls To mute the handset s microphone press 6 and then press 7 While the handset is muted you can hear other callers but they cannot hear you While muted the screen displays MICMUTE To unmute the handset s microphone press and then press 7 Joining Party Line Calls Two or more AirCell handsets can be used as a party line for conferencing aboard the aircraft How to use the party line 1 With the handset idle press 6 and then press 9 to join a call 2 Optionally to mute or unmute the microphone press and then 7 3 To end a party line call do one of the following e To end the
5. call for all handsets on the party line press amp e To end the call for your extension only press A and then press 9 Learning About Calling All calls using the Iridium Satellite Network are considered international calls When calling Iridium equipped aircraft always use the 8816 Iridium Country Code Direct dialed calls to an AirCell ST 3100 phone are billed by long distance providers as international calls Since rates vary greatly check rates before making calls Or use two stage dialing which is generally more cost effective Some long distance providers do not recognize the 8816 Iridium Country Code Two stage dialing does recognize the Iridium Country Code In the procedures 00 represents the International Direct Dial IDD access code prefix of the country you are calling from In many countries the IDD code is 00 See the Appendix for a list of International Direct Dial IDD access code prefixes as well as Country Codes For a more current list of codes refer to Internet sites such as www iridium com customer Placing Calls to the Aircraft from the Ground Placing a call to an AirCell ST 3100 equipped aircraft through the Iridium Network is quick and easy You can either dial direct or use two stage dialing Two Stage Dialing to the Aircraft from the Ground Two stage dialing is generally the most cost effective method of calling an AirCell ST 3100 equipped aircraft Using this metho
6. ready to place a call using the Iridium Network Using the Function Key Press the handset s key to access your phone s additional menus and advanced functions You will do this frequently so remember this key Once you press this key additional menu choices become available You can select one of the menu choices shown below Not all function menu choices are available at all times Menu choices display only when they are available Learning About Functions FCN 0 Change Keypad Lock Code FCN 1 Change Key Tone Volume FCN 2 Show Call Record FCN 3 Show Version Information FCN 5 Lock Keypad FCN 7 Mute or Unmute Handset Only During Call FCN 8 Change Display or Keypad Lighting FCN 9 Join Party Line Call Selecting Menu Choices To select a menu choice press the A key and then the number for the desired function Placing Calls from the Aircraft The Main Dialing Screen displays the calling instructions How to place a call 1 From the Main Dialing Screen dial the number then press e e USA Canada Dial 1 Area Code Number e International Calls Dial Country Code Number 2 While call is connecting the number and Dialing displays 3 When your call connects Call in progress displays Note You may hear up to five beeps in the 10 12 seconds while your call is being connected AirCell 13033790278 Press SND to place a call Press CLR to backspace Press
7. A 685 0 YEMEN 967 00 YUGOSLAVIA 381 99 ZAMBIA 260 00 ZIMBABWE 263 00 Notes USA Canada Dial 1 Code Phone Number Elsewhere Dial IDD 1 Code Phone Number Dial 95 to dial USA Canada Caribbean country code not needed Wait for a second tone at this stage 19 2006 AirCell Inc All rights reserved AirCell and the AirCell logo are registered trademarks of AirCell Inc All other named third party products and services are either trademarks or registered trademarks of their respective owners
8. AirCell ST 3100 Users Manual Handset With Color Display AirCell Part Number D12187 Revision A September 2006 Browse www aircell com for online manuals with the latest revisions Important Telephone Numbers AirCell Customer Service AIR1 2471 Toll free or 1 303 379 0278 AirCell Customer Service Hours of Operation Monday Friday 0730 7 30 am 1700 5 00 pm USA Mountain Time Aircraft Numbers Aircraft Registration Aircraft Make Model Aircraft Serial Number Aircraft Phone Numbers Iridium Phone Number Satcom Direct Number Optional Aircraft Fax Number Optional Welcome Congratulations edeki eiaa trcdetddddbededbheeedwibaa dad 1 AirCell and the Iridium Satellite Network 0000000 1 Calling Emergency and Toll Free Numbers 0 5 1 Calling with Operator or Directory Assistance 1 Placing Calls to Another Iridium Phone 005 1 Learning About the Handset 4 iccwu se nen duavs Saas semen s oleae 2 Getting Started Turning Power On 5 6 ciede te teares Hor am riire DEE sa wie ee 3 Viewing Instructions on the Main Dialing Screens 3 Using the Function Key si00 is vse dassewtciewtaiedsenescweas 4 Learning About Functions wie ce wile da daw Share ees Ger 4 Selecting Menu Choices ccice sessed need eh sian teweew vawas 4 Using Your Phone System Placing Calls from he Airc aftes sre 04Ges ab wh eavas eae gn ee ea oe 5 Placing Call
9. GYPT 20 00 BOLIVIA 591 00 EL SALVADOR 503 0 BOSNIA amp HERZOGOVINA 387 00 EQUATORIAL GUINEA 240 00 BOTSWANA 267 00 ERITREA 291 00 BRAZIL 55 00 ESTONIA 372 8 00 BRITISH VIRGIN ISL 284 011 ETHIOPIA 251 00 BRUNEI 673 00 FAEROE ISL 298 009 BULGARIA 359 00 FALKLAND ISL 500 0 BURKINA FASO 226 00 FIJI ISL 679 05 BURMA MYANMAR 95 0 FINLAND 358 00 BURUNDI 257 90 990 CAMBODIA 855 00 904 CAMEROON 237 00 999 CANADA 1 011 FRANCE 33 00 CAPE VERDE ISL 238 0 International Direct Dial Prefixes and Country Codes To make a call dial IDD Prefix Country Code Phone Number Country IDD Location Code Prefix FRENCH ANTILLES 596 00 FRENCH GUIANA 594 00 FRENCH POLYNESIA 689 00 GABON 241 00 GAMBIA 220 00 GEORGIA 995 8 10 GERMANY 49 00 GHANA 233 00 GIBRALTAR 350 00 GREECE 30 00 GREENLAND 299 009 GRENADA 473 011 GUADELOUPE 590 00 GUAM 671 O11 GUANTANAMO BAY 5399 00 GUATEMALA 502 00 GUINEA BISSAU 245 00 GUINEA PRP 224 00 GUYANA 592 001 HAITI 509 00 HONDURAS 504 00 HONG KONG 852 001 HUNGARY 36 00 ICELAND 354 00 INDIA 91 00 INDONESIA 62 001 008 IRAN 98 00 IRAQ 964 00 IRELAND 353 00 IRIDIUM NETWORK 8816 00 ISRAEL 972 Calling Israel BEZEQ LTD 00 may be illegal GOLDEN LINES 012 in certain locations BARAK LTD 013
10. d the calling party is charged by their long distance provider for a call to Tempe Arizona USA for the call s duration The called party in the aircraft is charged AirCell per minute charges from the time the call connects in Tempe until the call is ended How to use two stage dialing 1 Dial the Iridium Call Routing Center e From USA Canada Dial 1 480 768 2500 e From outside USA Canada Dial 00 IDD 1 USA Country Code 480 768 2500 2 When prompted dial the 8816 Iridium Country Code XXX XXXXX Iridium Phone Number you are calling The call is routed to the aircraft If the system is registered on the network the phone will ring in 4 6 seconds Direct Dialing the Aircraft from the Ground When direct dialing an Iridium equipped aircraft there may be a pause of up to 25 seconds as the system completes your call How to use direct dialing e USA Canada Dial 011 IDD 8816 Iridium Country Code XXX XXXXX Iridium Phone Number e Outside USA Canada Dial 00 IDD Access Code Prefix 8816 Iridium Country Code XXX XXXXxX Iridium Phone Number you are calling Using Your Personal Phone Book You can store and recall up to 10 frequently called phone numbers You also have the option of storing a name that identifies each stored number How to store a phone number in your phone book 1 Enter the phone number in one of the following formats e 1 Area Code Number e Country Code Iridium P
11. er subscriber s Iridium Network Number Learning About the Handset Note these important areas of your handset 1 Displays the number dialed J To call international Dial or system status Country code Number or 8816 Iridium number 2 Displays more 8 Scrolls up amp options turns volume up 3 Accesses 9 Scrolls down amp volume down menus amp features 10 Dials speed dial numbers 4 Enters numbers amp characters 11 Clears deletes characters 5 Recalls opens phone book 12 Connects call 6 Does nothing not used with ST 3100 system 13 Disconnects call AirCel 7 Connects headphones Turning Power On Your phone has power anytime the aircraft s main avionics power switch is on During initial power up the AirCell Logo Screen appears in the phone s display Once the Main Dialing Screens with instructions appear you can use the phone Note You can only turn system power off using the main avionics power switch or the phone s circuit breaker not by using the handset Viewing Instructions on the Main Dialing Screens When the phone is idle dialing instructions alternate between two different main screens AirCell To call USA Canada Dial 1 XXX XXX XXXX AirCell To call international Dial Country code Number or 8816 Iridium number Press FCN to setup Press FCN to setup Press the key or just start dialing to access the dialing screen You are now
12. g press and then press 9 3 Press to exit ll Changing the Ear Piece Volume You can change the ear piece volume during a call Increase or decrease the volume by pressing the G or D keys Press to save your setting AirCell Earpiece Volume EEEE E0000 Press arrow to adjust volume Press STO to save Press CLR to exit Changing the Key Tone Volume You can adjust the key tone volume Increase or decrease the volume by pressing 8 and then 1 Next press the G or D keys Press to save your setting AirCell Key tone Volume EE EEE BOOOOO Press arrow to adjust volume Press STO to save Press CLR to exit The volume level displays At the lowest setting the key tone is off Changing the Ringer Volume You can change the ringer volume Increase or decrease the volume by pressing the G or D keys Press to save your setting AirCell Ringer Volume ge 800000000 Press to change style Press arrow to adjust volume STO to save CLR to exit The volume level displays At the lowest setting the ringer is off 12 Changing the Ring Tone Style You can change the ring tone sound when phone rings style Change the ring tone by pressing G or Bi Next press a Gy or ce key Press to save your setting AirCell Ringer Volume ge e00000000 Press to change style Press arrow to adjust volume STO to save CLR to exit Changing the Display or Keypad Lighting You can change the li
13. ghting of the handset s display or the keypad How to change the display or keypad lighting 1 Press 6 and then 8 The screen now displays options for Display Bright and Keypad Light 2 Make the desired changes e To adjust the display brightness press the G or D keys e To adjust the keypad lighting press a or we key 3 Press to exit 13 Locking or Unlocking Handsets You can lock or unlock handsets to prevent unauthorized use The lock setting remains even after turning system power off and on How to lock a handset 1 Press e and then press 5 2 At the LOCK HANDSET prompt enter the locking code 333 3 Press to lock the handset from use and display a confirmation Or press to cancel How to unlock a handset 1 Press the unlocking code 333 2 If you make an error start over by pressing E Note If a handset is locked when a call comes in you must unlock the handset to answer the phone How to change the locking code 1 Press J and then press 0 2 Follow the on screen directions Resetting a Handset If a handset becomes inoperative first try pressing the key If that doesn t solve the problem reset the phone system s circuit breaker Showing Version Information You can show information about your handset by pressing A then 3 14 Using the Iridium Network for Data Calls Data calls are limited to the 2 4 Kbps bandwidth of the Iridium Network which has been optimized for voice serv
14. hone Number 2 Press to store the number 3 At the Store Location prompt press to use the next open memory location 4 At the Enter name prompt enter up to seven characters then press 9 Or to leave the name blank simply press How to edit a number stored in your phone book 1 Press to display your phone book 2 Scroll through the stored numbers list by pressing QG or Ly 3 Select the stored number by pressing 0 9 or a Sof speed dialing key Then press to edit the selected entry 4 At the New Location prompt press 9 to resave the existing location 5 At the New Number prompt press to backspace enter your corrected number then press to continue 6 At the New Name prompt press to backspace enter your corrected name then press to continue 10 How to dial a number stored in your phone book 1 Press to display your phone book 2 Scroll through the saved numbers list by pressing Q or D 3 Press 0 9 or a Q gt or amp speed dialing key to select number 4 Press to call the selected number How to clear a phone number from your phone book 1 Press twice to display your phone book 2 Scroll through the saved numbers list by pressing G or pi 3 Press 0 9 or a Q gt or amp speed dialing key to select number 4 Press to delete the selected entry 5 At the Clear prompt press to confirm the deletion of the number from your phone book Or press to cancel Learning About Entering Characters
15. ices For best results with data calls we recommend the Direct Internet 2 0 service from Iridium This new service uses dedicated network ground servers plus data compression techniques that result in faster data transfer rates Direct Internet 2 0 requires a compatible computer a serial cable an available Iridium transceiver channel and the installation of free software For information visit www iridium com Connecting Equipment for Data Calls Your AirCell ST 3100 system provides you with one data channel which uses the Iridium Network Connect a PC data device using a standard RS 232 serial computer cable Note Only one data device can be connected on a channel so be sure to promptly disconnect any unneeded device Placing Data Calls Your AirCell ST 3100 system lets you place e mail and Internet data calls You cannot simultaneously place a data call and a voice call How to place a data call 1 Connect the computer to your system 2 Using your software initiate a data call 3 While connecting watch the call progress on the computer monitor Watch for the message that indicates a connection 4 Test the connection by opening a simple Web site with your browser For example browse www google com 5 During a data call the handset displays No Line Available or Data Call Note If you cannot connect check your hardware connections software settings and dialing information If problems persist contact AirCe
16. ll Customer Support 15 International Direct Dial Prefixes and Country Codes To make a call dial IDD Prefix Country Code Phone Number Note At International Direct Dial Prefix access code wait for second tone Country IDD Country IDD Location Code Prefix Location Code Prefix AFGHANISTAN 93 o0 CAYMAN ISL 345 011 CENTRAL AFRICAN REPUBLIC 236 19 ALBANIA 355 00 CHAD 235 15 ALGERIA 213 00 CHATHAM ISL N ZEAL 64 00 AMERICAN SAMOA 684 00 CHILE 56 00 ANDORRA 376 00 CHINA PRC 86 00 ANGOLA 244 00 CHRISTMAS ISL 672 00 ANGUILLA 264 011 COCOS KEELING ISL 61 0011 ANTARCTICA 672 COLOMBIA 57 90 ANTIGUA 268 011 ECE 38 0 ARGENTINA 54 00 SONGO 342 O00 ARMENIA as CONGO DEM REP OF ARUBA 297 00 Former ZAIRE 243 00 ASCENSION ISL 247 01 COOK ISL 682 00 AUSTRALIA 61 0011 COSTA RICA 506 00 AUSTRIA 43 00 CROATIA 385 00 AZERBAIJAN 994 8 10 CUBA 53 119 BAHAMAS 242 001 CUBA Guantanamo Bay 5399 00 BAHRAIN 973 0 CYPRUS 357 00 BANGLADESH 880 00 CZECH REPUBLIC 420 00 BARBADOS 246 011 DENMARK 45 00 BARBUDA 268 011 DIEGO GARCIA 246 00 BELARUS 375 8 10 DJIBOUTI 253 00 BELGIUM 32 00 DOMINICA 767 011 BELIZE 501 00 DOMINICAN REPUBLIC 809 011 BENIN 229 00 EASTER ISL 56 00 BERMUDA 441 011 ECUADOR 593 00 BHUTAN 975 00 E
17. onnecting Equipment for Data Calls 0 0000 15 Placing Data Callsccsnorccese ssi eh oles sasin DEEE TE 15 Appendix International Direct Dial Prefixes and Country Codes 17 iv Congratulations Congratulations on purchasing the AirCell ST 3100 system We re proud to add you to the thousands of satisfied AirCell customers around the globe We wish you many years of productive and efficient airborne communications Your ST 3100 system offers a host of exceptional features many of which were previously unavailable in an airborne telephone system e Easy to use graphical menus e Noise reduction e Headset and earbud compatibility e Internal phone books e Award winning AirCell product support AirCell and the Iridium Satellite Network Your telephone system works with the Iridium Satellite Network of 66 Low Earth Orbit LEO satellites and operates in the frequency range of 1616 MHz to 1625 5 MHz Calling Emergency and Toll Free Numbers The Iridium Satellite Network System for aeronautical use does not currently support Emergency 911 calls Toll free numbers such as 800 877 and 888 numbers may not work for Iridium or international calls Calling with Operator or Directory Assistance The Iridium Network does not support operator assisted calling or Directory Assistance Placing Calls to Another Iridium Phone To place a call from one Iridium phone to another Iridum phone dial 8816 XXX XXXXX oth
18. s to Another Iridium Phone 005 5 Redialing secat saaa Siete aa a any pee Oe dae ok te aaa E GAG 5 Calling Stored Phone Numbers 0 ee esse eee eee eee 6 Receiving Callge atre nine eee E Ree owe Re ees 6 Ending Calls a2 tts caece wie kardia eee Rees ia EREET E 6 Muting or Uninuting Calise 2 ro Nweetunivet svcd see eweeda wae 6 Joining Party Line Calle vis eneseea ste eeeeeeiavhe wok ee dane es 6 Learning About Calling ssc 61es0s 6esecerkste cnet deunrsoods 7 Placing Calls to the Aircraft from the Ground 3 s 6 0452000006 s4 04s 8 Personalizing Your Phone System Using Your Personal Phone BOOK iad cic4dsd env dd caus ew eote dy 9 Learning About Entering Characters 125520 ektasne uaran 10 Using One Touch Speed Dialing aruer 11 Showing or Clearing a Handset s Call Record 11 Changing the Ear Piece Volume esse eee eens 12 Changing the Key Tone Volume 0c eee eee neces 12 Changing the Ringer Volume 02 60 cee ee eee eee ee eens 12 Changing the Ring Tone Style 4 2 ccccenee ts rendu Skates dwas 13 Changing the Display or Keypad Lighting 13 Locking or Unlocking Handsets 0 0 0 0 000 narrar 14 Resetting a Handset ececec weenie Ke ee etann ee hs y 14 Showing Version Information 0 00 00 a cece ee eee eee 14 Integrating Other Equipment Using the Iridium Network for Data Calls 0 005 15 C
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