Configuration Manual, d41 Ascom DECT Handset, TD
Contents
1. 2 In the Show missed calls popup drop down list select No to hide the Missed call window 08 November 2011 Ver F 21 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 11 5 12 Own Line Settings Use the own line settings when it is desired to use the same phonebook in different systems and in different countries The own line settings enables e Calling numbers stored with a sign for the international access code The same phonebook can be used in different countries e Recognizing incoming internal or external calls as numbers stored on international format in the phonebook The same phonebook can be used in different systems In order for this feature to work numbers must be stored in the phonebook in international format with a sign for the international access code Also the Own Line parameters must be configured via PDM IMS3 For instructions on how to work with PDM IMS3 see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN or Installation and Operation Manual IMS3 TD 92762EN Uploadable Language It is possible to upload one additional language to the handset The language file is generated via an Excel file The Excel file used to generate language files is delivered from your supplier Note If another language file is uploaded the first additional language is overwritten Certain special characters are allowed when generating the language f2. e Deactivation the system specific code required to deactivate the absence for example 23 e PBX date format for user input the PBX supported date format to be sent to the PBX when activating an absence reason containing a date for example Vacation The date in the handset is always entered in MMDD format If the parameter is set to DDMM the handset will automatically convert to correct date format 4 Select Lunch Meeting Trip Vacation Out and or General absence X enter the following e Activation code the system specific code for an absence reason for example OF e Name enter name of absence reason only for General absence The name will be visible in handset e User input specifies if time or date is required for the absence reason only for General absence In Call Menu In Call Menu is a configurable menu in the handset The purpose of the In Call Menu is to provide a user friendly access to system dependent functionality during a call such as e Start a new call during a conversation e Switch between calls e End a call e Transfer a call e Transfer to a new call e Make a conference call e Activate call back e Sending call waiting The menu is described in User Manual Ascom d41 DECT Handset TD 92582EN The programming of the menu is done with PDM For instructions on how to work with PDM see nstallation and Operation Manual Portable Device Manager PDM Windows Version TD
3. contact the system administrator Press and hold the Mute key or increase volume Settings gt Sound amp Alerts gt Volume or contact the system administrator The following error messages can be shown in the handset display Display shows Probable cause No access The handset is in range but has no access rights No System The handset is out of The handset beeps once a coverage minute with a low tone or faulty handset followed by a high tone during max 30 minutes If the vibrator is enabled it vibrates after the last beep SERVICE NEEDED Faulty handset Parameters corrupt Note This display message is only shown in English 08 November 2011 Ver F Action or comment Switch off the handset and then switch iton again If this does not work contact the system administrator The beeps can be stopped with the mute button Then go into range Note When re entering the coverage area it can take a couple of minutes before the handset automatically has registered into the system If this does not work contact the system administrator Select the reset option on the middle soft key and upgrade the handset s software to version 3 0 0 or greater If this is not available or the problem persists send the handset for service 29 Configuration Manual Ascom d41 DECT Handset SERVICE NEEDED Invalid IPDI Note This display message is only shown in English Enter PIN code Battery low
4. 92325EN Ask your supplier for example templates that will configure the in call menu for your PBX Note It is also possible to configure own In call functions see 5 9 1 Configure Own In Call Functions on page 21 or create a shortcut to a certain In call function see 5 9 2 Create Hide a Soft Key to an In Call Function on page 21 Using the PDM and the Edit template feature the parameters can be found at Systems gt System X gt PBX Settings gt In call functionality Tip Ask your supplier for example templates that will configure the in call menu for your PBX 08 November 2011 Ver F 20 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 9 1 Configure Own In Call Functions Besides the default In call functions it is possible to define 10 extra system specific call services by codes The codes can be programmed with digits 0 9 P pause and H hook auto disconnection 1 Select Systems gt System X gt PBX Settings gt In call functionality gt General purpose x 2 In the Name field enter the name to be displayed in the In call menu 3 In the Data field enter the applicable code to be used for the function 4 Click OK to save the settings Tip Your supplier may have a template example that will configure the In call functions menu for the PBX 5 9 2 Create Hide a Soft Key to an In Call Function It is possible to configure the right Soft key as a shortcut to a certain In call function
5. Manager in the IMS3 and navigate to the Numbers tab There shall be a tick in the Saved column for the old handset If the handset is not saved insert it into a desktop charger or rack charger connected to IMS3 and perform a save see Installation and Operation Manual IMS3 TD 92762EN If it would be impossible to save the old handset settings stop this replacement procedure Instead unsubscribe the old handset from the PBX register the new handset and follow the instructions for installing a handset see 3 2 Installation of a new Handset on page 5 When the handset is saved unsubscribe the old handset from the PBX The following steps are described in two different scenarios check which one suits the best before proceeding 4 7 1 Data included in a replacement transfer The following data is replaced during a replacement with IMS3 e User parameters including User ID e Contacts entered by the user Note that the following data is not replaced e DECT registration e Call list e Company phonebook e Downloaded Language e Licenses 4 7 2 Handset Replacement with IMS3 in DECT or IP DECT System release 3 1 x or higher Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 4 7 3 Handset Replacement with IMS3 in DECT or IP DECT System release 3 0 x or lower on page 13 1 A handset s product license t
6. a desktop charger or rack charger connected to PDM IMS3 2 In PDM IMS3 navigate to the Devices tab and locate the handset in the list of devices The handset is identified by finding the IPDI of the handset in the Device ID column 3 Right click the handset select Assign number and enter the extension number for the handset The number that is assigned must not be present under the Numbers tab If this is the case it is recommended to delete the number before Assign number is 08 November 2011 Ver F 6 Configuration Manual Ascom d41 DECT Handset TD 92641EN performed The handset s User ID will automatically be set to the same as the extension number Tip The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID See also examples of handset configurations that can be made in chapter 5 Handset Configuration on page 16 Subscribe the handset 1 Assign an extension number in the DECT IP DECT system for the handset See the corresponding manual for the DECT IP DECT system 2 Subscribe the handset towards the DECT IP DECT system The subscription procedure is described in User Manual Ascom d41 DECT Handset TD 92582EN In order to easily identify the handset both the IPDI and the User ID are shown in the handset when initiating the subscription procedure 08 November 2011 Ver F 7 Configuration Manual Ascom d41 DECT Handset TD 92641EN 4 Maintenance 4
7. bars in the document 08 November 2011 Ver F 31 Configuration Manual Ascom d41 DECT Handset Index A Admin Menem dalt 24 Audio adjustment enennee 21 B Baseline A 8 C Call Serice ia a A 18 Central Phonebook nnd ae e 17 A o ia eaa Mas T ee Nets 20 Company Phonebook 18 E Emergency Call Number 21 F Factory reset lud 11 H Hardware version cccccccccccconnnnnnnnnnnnonocicicinanos 25 Headset configuration 0 22 I IMport E nt eks en ee 23 MS ee ld tala ida 1 In Calli A RR 19 Installations sen 5 IPD Na sk efe a o To dra Le en ar 1 25 BEI a seit 1 25 L LEB indieationsann ke N 25 License upgrade nennnnen 9 O Oversthesalt dci dada 4 Own Line Settings 19 Owner identification 22 P PO NV PRE SEEE AE 1 Protect registration eeeeneennne 21 R Replacement eenennennnnnen 11 S Software Version cocoooocccccccccccccconinannnannninininn 25 08 November 2011 Ver F TD 92641EN 32
8. or hide the Soft key By default the right Soft key is configured as R key Create a Soft Key to an In Call Function 1 If needed configure the In Call functionality to be used See 5 9 In Call Menu on page 20 This is not needed if the Loudspeaking function or R key shall be used 2 Select Systems gt System X gt PBX Settings gt In call functionality gt Soft key Right 3 In the Name field enter a descriptive name of the Soft key This is not needed if the functions Loudspeaking function or R key shall be used 4 In the Function drop down list select the function to be used Click OK to save the settings 5 9 3 Hide a Soft Key to an In Call Function 5 10 Select Systems gt System X gt PBX Settings gt In call functionality gt Soft key Right N In the Function drop down list select Not used Ww Click OK to save the settings The Soft key will not be visible during a call Show Hide Missed Call Window Note This is applicable for d41 Advanced only A missed call is by default indicated by a Missed call window It is possible to hide this window and is recommended if a user has for example both a DECT handset and a mobile Example If configured in the PBX an incoming call to the DECT handset can either be answered using the DECT handset or mobile If the user answer the call using the mobile the Missed call window will not be displayed in the DECT handset 1 Select Settings gt Answering
9. to factory reset a handset from its Admin menu 1 To activate the Admin Menu enter the Call time screen and press gt lt lt lt 2 Select Factory Reset 3 A Reset portable dialogue appears press Yes The handset will be restarted 4 6 Replacement procedure choice guide Depending on situation two different replacement procedures can be chosen replacement via PDM IMS3 and Easy Replacement Use the following list as a guide to choose which procedure to use 08 November 2011 Ver F 11 Configuration Manual Ascom d41 DECT Handset TD 92641EN 4 7 e lf a handset needs to be replaced due to for example a broken display see User Manual Ascom d41 DECT Handset TD 92582GB e If the electrical connection is damaged it might not be possible to follow the Easy Replacement procedure Depending on fault it might work to do a replacement via PDM IMS3 see 4 7 Replacement of handset with the IMS3 on page 12 or 4 8 Replacement of the handset with the PDM Windows Version on page 13 e If two handsets and their settings shall be switched between two users follow 4 7 Replacement of handset with the IMS3 on page 12 or 4 8 Replacement of the handset with the PDM Windows Version on page 13 Replacement of handset with the IMS3 Both the old handset and the new handset must be of the same device type d41 The same extension number is assigned to the new handset Make sure that the old handset is saved in the IMS3 Start the Device
10. to many handsets simultaneously Templates are also an efficient way to give good control over which changes that are applied to each handset Templates enables configuration of all aspects of a handset from sound volume to keypad shortcuts Your supplier can provide example templates for different PBX s The handset will have full functionality towards the PBX even without such a template By using such a template though the handset will be customized for that PBX with menu options for PBX specific functions such as Callback 5 1 1 Create a template 1 Open the PDM Windows version or the Device Manager in the IMS3 2 Select the Templates tab and open the menu Template gt New The Create Template window is opened 3 Select the device d41 and parameter version that matches the software version installed on the handset Give the template a descriptive name The parameters that are not part of the template will be left unchanged on the handset The parameter version of an installed handset is visible under the Numbers tab or the Devices tab 4 Select the checkbox of each parameter that you want to be part of this template and enter the proper value 5 Click OK to save your template 5 1 2 Apply a template 1 Open the PDM Windows Version or the Device Manager in the IMS3 2 Open the Numbers tab and select the handsets you want to apply the template to 3 Make a right click and select Run template Only template
11. 1 4 2 08 November 2011 Ver F Definitions In the replacement descriptions the handsets are defined as e old handset is the handset to be replaced possibly damaged but still working e new handset is the replacement handset that will get the settings used in the old handset Upgrade handset software It is possible to upgrade or reinstall the software on a handset When upgrading the software of the handset any data for example messages may be deleted 1 Open the WinPDM or the Device Manager in the IMS3 2 In the Devices tab right click the handset to be upgraded reinstalled and select Upgrade software 3 If needed import the software file to be used by clicking Import Locate the software file bin or pkg and click Open 4 In the Available software drop down list select the desired software file bin and click OK The software will now be downloaded to the handset The following table shows the approximately download times for d41 when done over the air OTA in an IP DECT system or via charger in a DECT system OTA via IPBS OTA via lPBL DC4 Charger connected DC4 Charger connected to to IMS3 via Ethernet WinPDM via USB approx 17 approx 102 approx 5 min approx 4 min 30 sec min min The software download capacity depends on call traffic stated below The table below is not applicable for DC4 charger connected to WinPDM since IPBS IPBL or IMS3 s not needed IPBS IPBL 0 4 simultane
12. 34 or 06 IPDI 34 or 06 User ID 34 6 3 Quick Access to the Handset s Input Menus For quick access to the handset s menus for entering data short codes can be used in idle mode Menu Code Enter license key 35 6 4 LED indications The following table shows the LED indications that are used for d41 LED indication Description None Switched off Green fixed Handset fully charged and in charger Green flashing Switched on but not in charger Orange fixed Charging Orange flashing 1 000 ms on 1 000 Software download ms off Red fixed Software error Service needed 08 November 2011 Ver F 28 Configuration Manual Ascom d41 DECT Handset 7 Troubleshooting TD 92641EN This section contains information on how to solve common operational problems and information on warnings you may receive Go through the following lists if you encounter any problems If this checklist does not solve the problem contact the system administrator If other users have similar problems there may be a system error 7 1 Fault Symptoms If any of the following Fault Symptoms occur follow the instructions below Fault Probable cause The display stays dark Low battery level or faulty handset There is no ring signal The handset is muted or ringer volume is set to silent or faulty handset 7 2 Display Information Action or comment Charge the battery If the handset does not work after charging
13. Insert the new handset into a desktop charger or rack charger connected to the IMS3 and navigate to the Numbers tab in the Device Manager in IMS3 3 In the list right click the old handset and select Associate with device Select the device with an IPDI that matches the new handset from the list that opens The new handset is automatically synchronized and all data and parameter settings will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts Subscribe the new handset The subscription procedure is described in User Manual Ascom d41 DECT Handset TD 92582EN During the subscription procedure the handset s User ID will automatically be set to be the same as the extension number Replacement of the handset with the PDM Windows Version To see which data that is replaced during this process see 4 7 1 Data included in a replacement transfer on page 12 Both the old handset and the new handset must be of the same device type d41 The same extension number is assigned to the new handset The new handset should not be subscribed towards the PBX yet 1 Perform a factory reset see 4 5 Perform a Factory reset on page 11 if the new handset has been previously used 2 Make sure that the old handset is saved in the PDM by starting PDM and navigating to the Numbers tab There shall be a tick in the Saved column for the old handset If th
14. Latin American countries In order to change the operating frequency band the following preconditions must be fulfilled 08 November 2011 Ver F 14 Configuration Manual Ascom d41 DECT Handset TD 92641EN e The frequency set to Not initiated This can be checked by entering the Admin menu see 6 Administration on page 27 follow the path Admin menu gt Device info gt Hardware Scroll down to Frequency band e The handset must not have a DECT registration If it already has perform a Factory reset see 4 5 Perform a Factory reset on page 11 1 Enter the Admin Menu see 6 Administration on page 27 2 Select Frequency band and select the desired band e LA Latin America 1910 1930 MHz e Brazil 1910 1920 MHz Restart the handset 4 Register the handset The frequency band option will no longer be available Note The selection is persistent and will stand a factory reset 08 November 2011 Ver F 15 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 Handset Configuration 5 1 Note This chapter describes settings in parameter definition files def These files are regularly updated and settings may change slightly For example On to Enable or a parameter can be moved to another directory Configure a Handset with a Template It is possible to select a handset in the PDM and directly change one or more configuration parameters By using a template the same configuration can easily be applied
15. November 2011 Ver F 1 Configuration Manual Ascom d41 DECT Handset 1 2 Functionality matrix TD 92641EN The following matrix shows which functionalities that can be used by the different product licenses Basic and Advanced and require settings via PDM Company phonebook Central phonebook Voice mail access Base station encryption Upload language Audio adjustment mic gain etc Emergency call number Own line settings PBX date format for absence handling Own User headset profile Missed call indication Clear lists in charger Upgradable to Advanced 1 This is a system dependent feature 2 Requires a product license 08 November 2011 Ver F Basic Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Advanced Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Configuration Manual Ascom d41 DECT Handset TD 92641EN 2 _ Getting started with Configuration of the d41 Handset 2 1 2 2 08 November 2011 Ver F It is possible to configure the d41 Handset by inserting it into a desktop charger DC4 or rack charger CR3 The charger is connected via USB or ethernet to the PDM Windows Version or the IMS3 In the case of IP DECT it is possible to configure the d41 over the air This chapter describes how to configure handsets in three different system setups e with PDM Windows Version e with IMS3 via chargers e with IMS3 over the air PDM Windows Version The Windows
16. TD 92641EN Configuration Manual Ascom d41 DECT Handset 08 November 2011 Ver F Configuration Manual Ascom d41 DECT Handset TD 92641EN Contents T WCPO CCI ON ici ii ida 1 1 1 Abbreviations and Glossary mi Hr eier 1 1 2 F neti nalityim ttix ei n 2 2 Getting started with Configuration of the d41 Handset usuusannennnnnnnnnnnnnnnnnnns 3 2 1 PDM Windows Version einen 3 2 2 Device Management in IMS3 nessrennnannunsasnsnnnnnanennunannennnannannasnnnnnnnnannannnhanenn 3 3 Installation of Handsets mannsnnnannnennnnannnennnnnnnnnnnnannnnnnnnnnnnnnnnennnnannnnnnnnannn 5 3 1 Preparing PDM Windows Version or IMS3 for handling of d41 5 3 2 Installation of a new Handset ensen o i a r i 5 4 Ma inten nce 2 22 ean 22222 man a aana aaa NR 8 4 1 BDEfinitions a a ar Ron Eliten 8 4 2 Upgrade handset sOptWare nennen dia 8 4 3 View licenses of handset nnnnmensseenennneenenennnnnenernernen 9 4 4 Upgrade handset by license 204 ssnnesennsenenennnennnnnnennnnnnnnenenrnnenne 9 4 5 Pertorm a Factory reset saisine eaa sete patea 11 4 6 Replacement procedure choice guide seennessnnnenennenner nee 11 4 7 Replacement of handset with the IMS3 nenennnenmennnnn 12 4 8 Replacement of the handset with the PDM Windows Version 0 13 4 9 Brazil or other Latin America countries DECT fre
17. Version is run on a PC The handset is configured via PDM Windows Version as follows e Connect a desktop charger DC4 or a rack charger CR3 via USB to the computer running PDM e Start PDM e Place the handset in this charger which shall be connected to PDM The handset can either be turned off or turned on when placing it in the charger A handset that is turned off will start up automatically and the battery charging symbol will be displayed For instructions on how to use PDM Windows Version see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Figure 1 Configuration of handsets via POM Windows Version Device Management in IMS3 The Device Manager in IMS3 is running on an ELISE3 module For instructions on how to use the IMS3 see Installation and Operation Manual IMS3 TD 92762EN Configuration Manual Ascom d41 DECT Handset TD 92641EN 2 2 1 Via Chargers e Connect a desktop charger DC4 or a rack charger CR3 via the Ethernet port to the network The charger is by default configured to connect to the network using DHCP If DHCP is not used in the network connect each charger via USB to aPDM Windows Version and configure a static IP address e Start the IMS3 e Place the handset in a charger that is connected to the IMS3 The handset can either be turned off or turned on when placing it in the charger A handset that is turned off will start up automatically and the ba
18. al Portable Device Manager PDM Windows Version TD 92325EN or Installation and Operation Manual IMS3 TD 92762EN Preparing PDM Windows Version or IMS3 for handling of d41 If the parameter definition file def file for the handset is not present in the PDM Windows Version or IMS3 it can be added by following the procedure below The parameter definition file and software files are delivered as a package file with the extension pkg Note that template files tpl may also be included in a package file 1 Open the PDM Windows Version or the IMS3 2 In the File menu select Import gt Packages 3 Select the package and click OK The package will imported and the files will be created one definition file with the extension def and one software file with the extension bin Template files may also be created File extensions are further explained in an appendix in Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN and Installation and Operation Manual IMS3 TD 92762EN Installation of a new Handset The installation basically contains three steps e Subscription towards the DECT system needed to be able to make calls and send messages Mandatory e Create an identity for the handset in the PDM needed to be able to configure the behaviour of the handset and take backups of the handset configuration Recommended e Configure the handset using PDM customize the behaviour of
19. ced in the charger 08 November 2011 Ver F 23 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 14 Disable Homebase GAP Registration 5 15 5 16 5 17 5 18 When the feature is enabled it is not possible to register to a home base Using the Edit template feature in the PDM the parameter can be found at Systems gt Home_Base_Subscription The parameter shall be set to Enable for registration of a new base station The default value is Disable Require Encrypted Base Station The handset can be configured to establish calls via encrypted base stations only This is used to avoid snooping in the telephony network Requirements e The encryption is enabled in the base station See corresponding manual for the base station e f Ascom s base station is used the software version must be 3 1 x or greater e The handset software version must be 2 9 7 or greater Using the Edit template feature in the PDM the parameter can be found at Systems gt Encryption required When the parameter is set to Yes it is only possible to establish calls via encrypted base stations The default value is No Protect registration from user deletion It is possible to protect or unprotect a registration from deletion via the handset menu by altering the parameter Protected flag In a template Number in PDM IMS3 the parameter is found at Systems gt System X gt Registration data Emergency Call N
20. charge now Phonebook is not available at the moment Voice mail number not defined Could not encrypt connection License key not accepted 08 November 2011 Ver F Easy replacement procedure not followed correctly or failure during easy replacement procedure Phone lock is activated The battery level is low The phonebook is not activated or does not respond There is no Voice mail number defined in the handset The parameter Encryption Required is enabled in the handset in combination with 1 Unencrypted base station s and or 2 Unsupported base station s 1 The license key is to short long 2 The license key is not valid TD 92641EN Send the handset for service Enter the required PIN code If the PIN code has been lost enter a new PIN code via the PDM IMS3 or do a factory reset via the PDM IMS3 Charge the handset or replace battery Try again later or if the fault persists do a factory reset via the admin menu or via the PDM IMS3 Note that it may take several minutes for the phonebook to be available if there are many entries in Contacts and or company phonebook Define a Voice mail number via the PDM IMS3 1 Disable the Encryption Required parameter in handset and or 2 Enable the encryption in the base station s and or Note If Ascom s base station s is used the software version must be 3 1 x or greater 3 Use supported base station s Ask y
21. communications global standard for cordless telephony IMS3 Integrated Wireless Messaging and Services An application running on an ELISE3 module that enables wireless services to and from portable devices and chargers IPDI International Portable DAM Identity DAM DECT Authentication Module See IPEI for more information IPEI International Portable Equipment Identity IPEVIPDI is needed to enable network subscription of the handset At delivery of the handset IPEl and IPDI are the same and either can be used for network subscription If one handset is replaced with another using the Easy replacement procedure the IPDI will be exchanged and IPEI and IPDI will no longer be the same If the IPEI and the IPDI differ the IPDI shall be used for network subscription OTA Over The Air PBX Private Branch Exchange Telephone system within an enterprise that switches calls between local lines and allows all users to share a certain number of external lines PDM Portable Device Manager An application running on a PC for management of portable devices charging racks etc Unite Generic term for messaging system that unites different systems for example System 900 System 9d and teleCARE M User ID User ID identifies the set of user parameters possible to save and administrate via PDM It can be moved together with user parameters between handsets It is normally set automatically at DECT subscription to be equal to call number 08
22. daai SEa 27 6 1 Admin MenuTree air ner led eek eher heart 27 6 2 Quick Access to the handset s Device Information eene 28 6 3 Quick Access to the Handset s Input Menus nemnnenernnen 28 6 4 LED Maicao S ds era er en teren fn 28 7 Troubleshooting is 29 7 1 Eaull Symploms ae inkl 29 7 2 DisplayIntormation a nein aan rin ls 29 8 Related Doc ments 2 2 oa naar ae 31 9 Document History cocidas 31 OEA ii atten eect T tt eee cee 32 08 November 2011 Ver F Configuration Manual Ascom d41 DECT Handset TD 92641EN 1 Introduction 1 1 This document is a guide for installing configuring and maintaining functionality of the d41 handsets The d41 can be used straight away in your system but it is highly recommended to install the Portable Device Manager PDM Windows Version or the Integrated Wireless Messaging and Services application IMS3 This enables customization of the behaviour of the handset to suite each user profile and the specific PBX used in the system The PDM Windows Version is aimed for smaller sites where the handsets are within reach The IMS3 makes it possible to administrate the handsets centrally via a web interface without the need to collect the handsets It is recommended that the reader has basic knowledge of the Ascom system and basic knowledge of subscribing handsets to the PBX Abbreviations and Glossary DECT Digital Enhanced Cordless Tele
23. e handset is not saved insert it into a desktop charger or rack charger connected to the PDM and perform a save 08 November 2011 Ver F 13 Configuration Manual Ascom d41 DECT Handset TD 92641EN Note If it would be impossible to save the old handset settings stop this replacement procedure Instead register the new handset and follow the instructions for installing a handset see 3 2 Installation of a new Handset on page 5 The following steps are described in two different scenarios check which one suits the best before proceeding 4 8 1 Handset Replacement with WinPDM in DECT or IP DECT System release 3 1 x or higher Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 4 8 2 Handset Replacement with WinPDM in DECT or IP DECT System release 3 0 x or lower on page 14 1 Unsubscribe the old handset If the unsubscribtion cannot be performed in the handset unsubscribe the handset via the IP DECT interface See the corresponding IP DECT documentation 2 Subscribe the new handset with the same extension number as the old handset The subscription procedure is described in User Manual Ascom d41 DECT Handset TD 92582EN During the subscription procedure the handset s User ID will automatically be set to the same as the extension number The User ID is used to identify the handset when it is connected to PDM and
24. handsets shall be upgraded it is recommended to use 4 4 2 License upgrade using import export on page 9 The license key is added via the Admin menu in the handset see 6 1 Admin Menu Tree on page 27 for information on how to activate the Admin menu Note It is also possible to press 35 in idle mode for quick access to the Enter license key menu 1 Press the soft key Menu Select Calls Select Admin menu Select Enter license key u pap WN Enter the license key without any spaces between the digits 6 Press OK If the license key is valid a dialog window License key accepted is shown The handset will now be restarted 4 4 4 Move License Note This feature requires PDM that supports the move license feature and a connection to the license server It is possible to move a license from one device to another device of the same device type d41 08 November 2011 Ver F 10 Configuration Manual Ascom d41 DECT Handset TD 92641EN A move license command can only be done to an unlicensed handset of a device type supporting licensing that is d41 Basic An example of when to use the Move licence command is when there is an unused d41 Basic and a d41 Advanced with a broken display Use the Move licence command to move the Advanced licence to the d41 Basic which becomes a d41 Advanced Then the broken handset which is now a d41 Basic can be sent for service 1 Select the Licenses tab 2 Selec
25. hat is d41 Advanced can be moved to a d41 Basic using the Move license function in the IMS3 08 November 2011 Ver F 12 Configuration Manual Ascom d41 DECT Handset TD 92641EN 1 Unsubscribe the old handset If the unsubscribtion cannot be performed in the handset unsubscribe the handset via the IP DECT interface See the corresponding IP DECT documentation 2 Subscribe the new handset with the same extension number as the old handset The subscription procedure is described in User Manual Ascom d41 DECT Handset TD 92582EN During the subscription procedure the handset s User ID will automatically be set to be the same as the extension number Tip The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID 3 Insert the handset into a desktop charger or rack charger connected to IMS3 not needed if an over the air connection is used Navigate to the Numbers tab in IMS3 Device Manager The new handset now has the same User ID as the old handset It will automatically be synchronized and data and parameter settings from the old handset will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts 4 73 Handset Replacement with IMS3 in DECT or IP DECT System release 3 0 x or 4 8 lower 1 Make a note of the IPDI of the new handset It is found by pressing 06 on the handset 2
26. ick the handset s in the list Select Export Save the file on a computer with internet connection to access the License Web later on 3 Access the License Web by entering the address https ascom ws com licenses in a browser The License Web is used for e Importing the device information file e Viewing Purchasing the license s for the handset s e Downloading the license file containing the license key s for the handset s See the online help on the License Web or Function Description Product Licensing Overview TD 92677GB for information on how to use the License Web 4 When the license file XML containing the license key s has been downloaded from the License Web select File gt Import gt Licences in the PDM to import the file 5 When the file is imported the license key s is downloaded to the handset s and the handset will be restarted See also 4 3 View licenses of handset on page 9 for viewing the handset s license option s 4 4 3 Manual license upgrade Use this option if the serial numbers of the devices cannot be exported to a file due to a PDM is not in use The serial number s must be manually entered in the License Web to get the corresponding license key for the handset The license key must also be manually entered in the handset See the online help on the License Web or the Function Description Product Licensing Overview TD 92677GB for information on how to get a license key Note If several
27. ile see information in the Excel file To upload an additional language the PDM or IMS3 is used go to the devices tab and select device s In the Device menu select Upload language A parameter can be altered to match the uploaded language The parameter controls e The characters available for text input e The sort order in the phonebook This parameter is only used when Language is set The Parameter can be found in the Settings folder Note It is also possible to upload additional language on several handsets of the same device type d41 simultaneously using the Baseline function in the IMS3 See Installation and Operation Manual IMS3 TD 92762EN See also Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN 5 12 1 Action when Handset is Placed In Charger Redirect Calls and Messages while Charging Calls can be redirected to another extension when the handset is placed in a charger In addition message absence is also enabled when calls are redirected When an application system sends a message to a handset it will receive an indication that the handset is absent The application system determines if the message shall be sent to the handset or not or redirected to another handset 08 November 2011 Ver F 22 Configuration Manual Ascom d41 DECT Handset TD 92641EN The function is automatically cancelled when the handset is removed from the charger 1 Select Connect
28. ions gt In charger 2 In the n charger action drop down list select Redirect Note The settings in the system determines how the incoming calls messages will be handled This is a system dependent feature Switch off While Charging When the handset is placed in the charger it can be switched off When removed from the charger it will switch on again 1 Select Connections gt In charger 2 In the In charger action drop down list select Switch off Mute Handset While Charging When the handset is placed in the charger it can be muted while it is charging When it is removed from the charger it will switch on the sound again 1 Select Connections gt In charger 2 In the In charger action drop down list select Sound off Deactivate the Charging Mode 1 Select Connections gt In charger 2 In the In charger action drop down list select No action 5 13 Clear Lists when inserted in Charger The handset can be configured to clear lists when placed in a charger The following call lists will then be cleared e Call list e Missed calls Using the PDM and the Edit template feature the parameter can be found at Connections gt In_Charger gt Clear_Lists_In_Charger in a template or parameter definition file def The default setting for Clear list in charger is Off The feature is activated by changing the parameter value to On When the feature is enabled the lists are cleared when the handset is pla
29. lt setting is microphone on a boom which means that the audio is optimized for using a headset with microphone on a boom The headset type can be changed as follows 1 Select Connections gt Headset 2 In the Headset type drop down list select the corresponding headset type to be used If User headset profile is selected continue with chapter 5 19 2 User headset profile 5 19 2 User headset profile If the preconfigured headset profiles does not match the headset or the audio performance is bad it is possible to configure a headset profile 1 Select Connections gt Headset gt User headset profile 2 In the Name of user headset profile field enter an appropriate name The name will be visible and selectable in the handset menu 3 In the Headset mic adjustment drop down list select the microphone gain to be used 4 In the Headset speaker adjustment drop down list select the speaker gain to be used Note Changing these parameters may result in a very high sound level which can cause hearing damage In addition these parameters may result in lower sound quality such as noise and echo If the audio problems occur it is noticeable for the person listening on the conversation Evaluate carefully before applying 08 November 2011 Ver F 25 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 20 Display Management Layout 5 21 In the Active area of the display the first 2 rows can show 12 characters each defaul
30. lumn Tip The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID See also examples of handset configurations that can be made in chapter 5 Handset Configuration on page 16 3 2 2 Handset Installation in DECT or IP DECT System release 3 1 x 3 4 x Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower on page 6 Subscribe and create an identity 1 Assign an extension number for the handset in the DECT IP DECT system See the corresponding manual for the DECT IP DECT system 2 Subscribe the handset towards the IP DECT system The subscription procedure is described in User Manual Ascom d41 DECT Handset TD 92582EN During the subscription procedure the handset s User ID will automatically be set to the same as the extension number The User ID is used to identify the handset when it is connected to PDM IMS3 and will be visible in the Number column Tip The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID See also examples of handset configurations that can be made in chapter 5 Handset Configuration on page 16 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower Create an identity 1 Insert the handset in
31. ng on OK If one or more parameters should be excluded remove them by clearing the checkbox next to the parameter Some parameters are user specific If it is decided to apply this type of template to several handsets it is recommended to exclude the following parameters e Owner ID A text string displayed in idle mode The parameter is located directly under Settings e Phone lock PIN code The security code used to unlock the keypad The parameter is located under under Settings gt Locks 5 Click OK 5 1 4 Synchronizing a handset with PDM After installing and saving a handset it will be synchronized each time it is connected to the PDM The synchronization transfers parameter changes between the handset and the PDM and vice versa as follows e If a parameter has been changed in the handset it will be transferred to the PDM IMS3 e If a parameter has been changed in the PDM IMS3 while the telephone was disconnected it will be transferred to the handset If the same parameter has been changed in both the PDM IMS3 and the handset the value in PDM IMS3 will be transferred to the handset 5 2 Voice Mail In some systems it is needed to assign the handset number of the Voice Mail service The parameter can be set specifically for each PBX subscription on the handset and is accessed from Systems gt System x gt PBX Settings gt Numbers System x is replaced with the subscription System A System H that is configu
32. o extract the information and create to the phonebook file cpb The Excel file is provided by your supplier The handset supports a maximum length of 24 characters in each field additional characters are truncated when the phonebook file is created The following characters are accepted in the handset number field in the phonebook file but are ignored when the phonebook file is created and space 5 4 2 Upload a phonebook file 5 5 In PDM go to the devices tab and select device s In the Device menu select Upload phonebook See also Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN or Installation and Operation Manual IMS3 TD 92762EN Import Contacts It is possible to create a local phonebook that is Contacts that is administered centrally and uploaded to the handset from PDM IMS3 5 5 1 Create Local Phonebook File The local phonebook file is created by an Excel file provided by your supplier 5 5 2 Upload a Local Phonebook File Note When uploading a local phonebook file local phonebook entries if any in the handset will be replaced by the entries in the file 1 In PDM or the Device Manager in the IMS3 go to the Numbers tab and select handset s 2 In the Number menu select Import contacts gt From file 3 Select the file to be imported and click Open 08 November 2011 Ver F 18 Configuration Manual 5 7 5 8 Ascom d41 DECT Handse
33. our supplier 1 Make sure that the license key consists of 29 digits 2 Generate a valid license using the License Web 30 Configuration Manual Ascom d41 DECT Handset TD 92641EN 8 Related Documents Data Sheet Ascom d41 DECT Handset Advanced TD 92445GB Data Sheet Ascom d41 DECT Handset Basic TD 92620GB User Manual Ascom d41 DECT Handset TD 92582EN Function Description Product Licensing Overview TD 92677GB Quick Reference Guide Ascom d41 TD 92583GB Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Installation and Operation Manual IMS3 TD 92762EN 9 Document History For details see change bars in the document Version Date Description A 10 February 2009 First released version B 07 April 2009 Updated for over the air connection C 15 December 2009 Chapter Easy Replacement moved to the User Manual Chapter 6 4 LED indications on page 28 Easy Replacement issues moved to the User Manual 7 Troubleshooting on page 29 Easy Replacement issues moved to the User Manual 7 3 LED Error Indications moved to the User Manual See changes bars for more information D 28 January 2010 1 2 Functionality matrix updated See change bars for more information Chapter 7 3 Error Messages in PDM moved to Installation and Operation Manual for PDM Windows version 92325GB E 21 December 2010 See change bars in the document F 08 November 2011 See change
34. ous downloads depending on call traffic as follows No of calls No of possible simultaneous downloads 0 4 1 3 2 2 3 1 4 gt 0 IMS3 Max 10 simultaneous downloads max 20 when using an external web server See also Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Tip It is also possible to upgrade several handsets of the same device type d41 simultaneously using the Baseline function in the IMS3 See Installation and Operation Manual IMS3 TD 92762EN Configuration Manual Ascom d41 DECT Handset TD 92641EN 4 3 View licenses of handset The license s of a handset can be viewed as follows e In idle mode press 34 and select License or e View the license s via the Admin menu in the handset see 6 1 Admin Menu Tree on page 27 or e Inthe PDM select the License tab and select handset in the list In the bottom of the work area the license options of the device are listed and whether the options are enabled or not 4 4 Upgrade handset by license Note It is recommended to read the Function Description Product Licensing Overview TD 92677GB before reading this section The document describes how to view current license s purchase license s and the technical solution of the upgrading alternatives described below It is possible to upgrade a d41 Basic to a d41 Advanced by adding a procuct license There are three alternatives for upgrading a handset e Automatic
35. quency configuration 14 5 Handset Configuration issia ansan anaa eudain aanraai ra aai aaae 16 5 1 Configure a Handset with a Template nenneennennnennn 16 PANE SNE E a A E EEE 17 5 3 Central PHONGDOOK nina a e ee 17 5 4 Company Phonebook u s240ssnsennnneennnnnnnnnnennnennnnnnnennnnnennnnnen nenne 18 PMPO CONTIGS ee Ren keiner Parey 18 520 Calll SETVICOS anne cocido len e e ee elo load 19 A e T 19 5 8 Abs nce Handlinger a is 19 A rn rn ana ann Bieten 20 5 10 Show Hide Missed Call Window esnneennnesnnnennennennnnnnnnnnnen 21 SOV OVA LINE Settings ee bla der da ende Ad 22 5 12 Uploadable Language Ba reihen 22 5 13 Clear Lists when inserted in Charger nemeneennnennnnnen 23 5 14 Disable Homebase GAP Registration neeeenenennennmenee 24 5 15 Require Encrypted Base Station eneseeenneeenenennenenn nennen 24 5 16 Protect registration from user deletion eneennneenn 24 5 117 Emergency CallNumber a2 2er asia 24 08 November 2011 Ver F Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 18 AUdio adjustient se after ita einer a 24 5 19 Headset Configuration camita 25 5 20 Display Management Layout neenssnnnesenmnennnnnnnennnener nennen 26 5 21 Owner identification in the idle display ennenmenenn 26 6 Administration 2 2 ea
36. red 5 3 Central Phonebook If the system is equipped with a messaging server with a phonebook service the Central Phonebook on that server can be accessed from the handset The number to be used is set to default 999999 It can be changed by editing parameters in a Number or a template If the system is not equipped with a Central Phonebook this menu option can be removed from the handset by entering an empty value for the corresponding parameter 08 November 2011 Ver F 17 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 4 The parameter can be set specifically for each PBX subscription on the handset and is accessed from Systems gt System x gt PBX Settings gt Numbers System x is replaced with the subscription System A System H that is configured Company Phonebook It is possible to create a phonebook that is administered centrally and uploaded to the handset from PDM IMS3 If this feature is used entries from Contacts and Company Phonebook are merged The Company Phonebook entries are locked and cannot be edited in the handset 1 Create a Company phonebook file 2 Import the Company phonebook file to PDM IMS3 see the corresponding Installation and Operation Manual 3 Upload the company phonebook file to the handset s via PDM IMS3 see the corresponding Installation and Operation Manual 5 4 1 Create a Company Phonebook File The phonebook file cpb is created from an Excel file using a script t
37. s with a parameters version matching the selected handsets will be shown Select the template you want to apply and click OK 4 The template is applied The number of parameters in the template will affect the time it takes to apply the template to the selected handsets When looking at a handset under the Numbers tab the column Last run template will show the name of the most recently applied template Note It is also possible to apply a template on several handsets of the same device type d41 simultaneously using the Baseline function in the IMS3 See Installation and Operation Manual IMS3 TD 92762EN 08 November 2011 Ver F 16 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 1 3 Save a handset configuration as a template It is possible to save all settings of a handset as template Please note that this does not include contacts and other personal data The template will only contain configuration data This template can be used as a backup if you want to restore the configuration of the handset at a later stage or as a template that can be applied to a number of handsets 1 Open PDM Windows version or the Device Manager in the IMS3 2 Open the Numbers tab and select the handset you want to save as a template 3 Make a right click and select Use as a template Enter a descriptive name for the template 4 The Edit template window is opened By default all parameters are selected and are saved when clicki
38. t It is possible to extend the number of rows characters to be displayed in idle mode during a call up to 3 rows with 16 characters each When extending the rows characters the System name or Owner ID will be hidden in order to allocate space for system dependent information Note All settings except the default setting require an IP DECT system with software version 5 0 x or higher 1 Select System X 2 In the Display Management Layout drop down list select one of the following e 2x12 characters e 2x16 characters e 3x16 characters remove Owner ID e 3x16 characters remove system name Owner identification in the idle display It is possible to add owner identification in standby mode of the handset In a template or Number in PDM IMS3 the parameter is found at Settings gt Owner ID Note It is also possible to configure the Owner ID via the handset menu See User Manual Ascom d41 DECT Handset TD 92582EN 08 November 2011 Ver F 26 Configuration Manual Ascom d41 DECT Handset 6 Administration 6 1 Admin Menu Tree TD 92641EN The handset has a hidden menu for system administrators The Admin menu contains To activate the Admin Menu enter the Call time screen and press gt lt lt lt Software and hardware information IPEl and IPDI DECT link and system information Centralized Management status Fault logging License upgrading menu Enhanced system menu with ability to alter protection Fac
39. t TD 92641EN 5 6 Call Services Call services is a configurable menu in the handset The purpose of the Call services menu is to provide a user friendly access to system dependent functionality such as absence handling and call diversion The menu is described in User Manual Ascom d41 DECT Handset TD 92582EN Besides the default Call services functions it is possible to define 10 extra system specific call services by codes The codes can be programmed with pause P and auto disconnection H Both Name and Data must be defined for the option to be displayed Possible values Digits 0 9 P pause H hook The programming of the menu is done with PDM For instructions on how to work with PDM see nstallation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Using the PDM and the Edit template feature the parameter can be found at Systems gt Common gt Call Services gt General Service X Note Your supplier may have a template example that will configure the call services menu for the PBX Call Diversion It is possible to configure user friendly call diversion menus in the handset using PDM IMS3 These menus can then be selected in the handset by selecting Calls gt Call services gt Divert calls Tip Beside the default call diversion menus it is possible to define 10 extra system specific services codes see 5 6 Call Services 1 Select Systems gt System X where X represen
40. t the device whose license shall be moved The selected row is highlighted 3 In the License menu select Move license or right click and select Move license The Move license window appears 4 Select the device that shall receive the license Click OK If no devices are shown in the Move license window there are no devices that are selectable to move the licence to The device whose license that has been moved has now become a d41 Basic The device that received the license is still shown as a d41 Basic Select this device and do the following 5 In the Licenses menu select Refresh to complete the transfer of the license The device is now a d41 Advanced See also 4 7 Replacement of handset with the IMS3 on page 12 for information on how to move user parameters and contacts to another handset 4 5 Perform a Factory reset When a factory reset is done on a handset all configuration settings will be restored to default values PBX subscriptions will be removed and all data are removed This includes contacts etc The software will be left intact Factory Reset using PDM 1 In PDM click the Device tab and mark the handset to be factory reset Note that the handset must be online 2 In the Device menu select Factory reset Alternatively right click the handset and select Factory reset 3 A Reset devices dialog appears click Yes The handset will be restarted Factory Reset using Handset It is possible
41. the handset to suite each user profile and the specific PBX used in the system Recommended The installation is described in two different scenarios see below Before starting check which scenario that suits best e 3 2 1 Handset Installation in IP DECT System release 4 x or higher on page 6 e 3 2 2 Handset Installation in DECT or IP DECT System release 3 1 x 3 4 x on page 6 e 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower on page 6 08 November 2011 Ver F 5 Configuration Manual Ascom d41 DECT Handset TD 92641EN 3 2 1 Handset Installation in IP DECT System release 4 x or higher Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower on page 6 Subscribe and create an identity 1 Assign an extension number and register the handset s IPEl in the IP DECT system See the corresponding Installation and Operation manual for the IP DECT system 2 Subscribe the handset towards the IP DECT system The subscription procedure is described in User Manual Ascom d41 DECT Handset TD 92582EN During the subscription procedure the handset s User ID will automatically be set to the same as the extension number The User ID is used to identify the handset when it is connected to PDM IMS3 and will be visible in the Number co
42. tory reset option The following figure shows the menu tree for the Admin menu in d41 e Device info DECT info e Centr Management e Enter license key gt e Logging e System e Frequency band e Factory Reset gt A e Software gt Back e Hardware e PEIAPDI gt e User ID _ e Link gt e Back E System e Back e No of events gt Select e Restart reason gt e Back e Change system gt e Automatically e System A e Subscribe gt e Next gt e Next e Back e Clear e Back e Unsubscribe gt Select E e Back e Rename system gt e System A gt e Edit gt e Save e Back e Clear e Back e Priority e System A gt e Edit gt e Save e Back e Clear e Back e Protection gt e System A gt e Change e Back e Select e Back e Yes e No Figure 4 Admin Menu in d41 Other menues are described in User Manual Ascom d41 DECT Handset TD 92582EN 08 November 2011 Ver F 27 Configuration Manual Ascom d41 DECT Handset TD 92641EN 6 2 Quick Access to the handset s Device Information For quick access to device information short codes can be used in idle mode To display this information enter the following codes in the handset Information Code Software version 34 Hardware version 34 IPEI
43. ts A H 2 Select PBX Settings gt Diversion 3 Select Internal External On No Reply On Busy and or All Calls enter the following e Prefix the system specific prefix code to be used if required by the PBX used e Suffix the system specific code required to activate the diversion for example 21 e Cancel the system specific code required to deactivate the diversion for example 23 The user can now enter the diversion number in the handset Absence Handling It is possible to configure user friendly absence menus in the handset using PDM IMS3 These menus can then be selected in the handset by selecting Calls gt Call services gt Absence This menu is used to set the reason why a call cannot be answered for example when you are in a meeting The caller will be notified about the absence reason when he she calling Beside the default absence menus it is possible to define 10 extra system specific services codes see 5 6 Call Services 1 Select Systems gt System X where X represents A H 08 November 2011 Ver F 19 Configuration Manual Ascom d41 DECT Handset TD 92641EN 5 9 2 Select PBX Settings gt Absence 3 Select Common codes enter the following e Activation prefix the system specific activation prefix code required to activate the absence for example 23 e Activation suffix the system specific activation suffix code required to activate the absence for example
44. ttery charging symbol will be displayed IMS3 Figure 2 Configuration of handsets via IMS3 and chargers 2 2 2 Over the air via IP DECT There is no external equipment needed besides IMS3 and IP DECT Please proceed with 3 Installation of Handsets on page 5 Ascom IP DECT System Gx er SS IMS3 Client Figure 3 Configuration of handsets via IMS3 and over the air 08 November 2011 Ver F 4 Configuration Manual Ascom d41 DECT Handset TD 92641EN 3 Installation of Handsets 3 1 3 2 This section describes the recommended procedure for installing and configuring handsets There are several ways to install a handset but the procedures described here guarantees simple maintenance of the system It is recommended to use the IMS3 to install and maintain handsets in a large system The reason is that it enables to install upgrade and configure a large amount of handsets simultaneously Another benefit is that the collection of the handsets from the user is not needed They can be maintained while placed in network connected desktop chargers DC4 on the users desks Network connected rack chargers CR3 can also be used or over the air in the case of IP DECT The PDM Windows Version enables administration of handsets inserted in a Desktop Charger DC4 or Rack Charger CR3 connected via USB to the administrator s computer For PDM see Installation and Operation Manu
45. umber This is a phone number for emergency calls It is always possible to call this number regardless of whether phone lock or key lock are active or not The Parameter is found in a template Number in PDM IMS3 in the Settings folder Audio adjustment It is possible to configure microphone gain and side tone to achieve optimal audio quality for each working environment The following parameters can be found at Audio gt Normal e Normal side tone adjustment Determines how much of the speakers voice that is fed back to the speaker e Normal mic adjustment Determines the microphone sensitivity that is how much sound the microphone shall gain 08 November 2011 Ver F 24 Configuration Manual Ascom d41 DECT Handset TD 92641EN The parameter settings affect the normal mode that is not wired headset and not the handsfree loudspeaking mode For configuration of headset audio see 5 19 Headset Configuration Note Changing these parameters may result in lower sound quality and high sound level Evaluate carefully before applying 5 19 Headset Configuration A headset is recommended if you frequently use the handset and or want to have both hands free The headset comes in two versions that is microphone on boom and microphone on cable 5 19 1 Selection of Headset Type In order to achieve optimal audio quality with the different headset types it is recommended to set the corresponding headset type The defau
46. upgrade see 4 4 1 Automatic license upgrade on page 9 e License upgrade using import export see 4 4 2 License upgrade using import export on page 9 e Manual upgrade see 4 4 3 Manual license upgrade on page 10 Note A handset can be re licensed up to 99 times 4 4 1 Automatic license upgrade Use this option if the PDM has an internet connection to the License Server 1 Place the handset in a charger connected to the PDM First time the handset logs on the PDM the license key will automatically be downloaded to the handset go to step 3 2 If the handset has been logged on to the PDM before no automatic check for licenses will be done The PDM and License Server must be synchronized as follows Open the PDM Windows Version Select the Licenses tab Right click the handset in the list Select Refresh The license key will now be downloaded to the handset 3 The handset will be restarted See also 4 3 View licenses of handset on page 9 for viewing the handset s license option s 4 4 2 License upgrade using import export Use this option if the PDM has no internet connection to the License Server A device information file XML must first be exported from the PDM and then imported to the License Web 1 Place the handset in a charger connected to the PDM 08 November 2011 Ver F 9 Configuration Manual Ascom d41 DECT Handset TD 92641EN 2 Open the PDM Windows Version Select the Licences tab Right cl
47. will be visible in the Number column Tip The User ID can be viewed by navigating to the menu Admin menu gt Device info gt User ID 3 Insert the new handset into a desktop charger or rack charger connected to the PDM 4 A dialogue window appears asking the user to decide whether to use the Number settings in PDM or the Number settings in the device Select PDM The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts 4 8 2 Handset Replacement with WinPDM in DECT or IP DECT System release 3 0 x or 4 9 lower 1 Insert the new handset into a desktop charger or rack charger connected to the PDM 2 A dialogue window will be displayed Select the option Associate with number Follow the instructions and select the number of the old handset see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts 3 Subscribe the new handset Brazil or other Latin America countries DECT frequency configuration Note This chapter is only applicable if the handset is used in Brazil or other
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