syslog-ng Store Box 3 LTS Packaging Checklist
Contents
1. Step c Step d Step e Step f Step g Step h Step i Step j Carefully unpack all server components from the packing cartons When installing a server for install the QLogic iSCSI host bus adapter card into the server For details on installing these cards see the X8SIE X8SIE F X8SIE LN4 X8SI6 F User s Manual Upgrade the server BIOS and the IPMI firmware to the latest available version See the following documents for details m The Onboard BMC IPMI User s Guide Chapter 3 available at the BalaBit Hardware Documentation page Set the Supervisor BIOS password to changeme Install the syslog ng Store Box firmware to the server See Appendix B syslog ng Store Box Software Installation Guide p 9 for details Attach the labels received from BalaBit to the network interfaces on the back panel of the server syslog ng Store Box is equipped with a dedicated IPMI interface and four Gigabit Ethernet interfaces Attach the labels in the following order Step i Attach the TPMT label to the IPMI interface of the server Step ii Attach the EXT label to the upper left Ethernet interface of the server Ste p Attach the MGMT label to the upper right Ethernet interface of the server iii S t e p Attach the INT label to the lower left Ethernet interface of the server iv Step v Attach the HA label to the lower right Ethernet interface of the server Connect the external interface labeled as EXT to the networ2. an iSCSI HBA card The installer will display the IQN number of the card during the installation Record this number as it will be needed during the installation of the storage module The installer displays the product name name of the SSB configuration that was installed for example SSB1000 If the product name displayed does not match the product you wanted to install complete the following steps Step a Check that the hardware configuration of the appliance matches the specifications provided by BalaBit Step b If the configuration matches the specifications but the installer displays a different product name contact the BalaBit Support Team During the Finishing the Setup step the installer performs RAID synchronization m Select Yes to perform the RAID synchronization RAID synchronization is a two step process the progress of the active step is indicated on the progress bar Wait until both steps are completed Note that this synchronization takes several hours about 8 hours on the average m Select No to skip the RAID synchronization Note that the system will automatically perform the synchronization after the first boot but in this case the process will take several days After the installation is finished press Enter to return to the main menu Select Reboot and press Enter to restart the system Wait until the system reboots Connect your computer to the EXT interface of SSB Create an alias IP address for your comput
3. er that falls into the 192 168 1 0 24 subnet for example 192 168 1 10 For details see Section 3 1 The initial connection to SSB in The syslog ng Store Box 3 LTS Administrator Guide Open the http 192 168 1 1 URL in your web browser and verify that the Welcome Wizard of the syslog ng Store Box is available and operating systems in The syslog ng Store Box 3 LTS Administrator Guide p Note y p k For details on the supported web browsers and operating systems see Section 4 1 Supported web browsers syslog ng Store Box Software Installation Guide Figure B 1 The Welcome Wizard Step 17 Power off the system www balabit com 11
4. g ng Store Box Hardware Installation Guide XK Steps Step 1 Unpack SSB Step 2 Optional step Install SSB into a rack with the slide rails Slide rails are available for all SSB appliances Step 3 Connect the cables Step a Connect the Ethernet cable facing your LAN to the Ethernet connector labeled as EXT This is the external interface of SSB and is used to configure SSB For details on the roles of the different interfaces see Section 2 5 Network interfaces in The syslog ng Store Box 3 LTS Administrator Guide Step b Connect an Ethernet cable that you can use to remotely support the SSB hardware to the IPMI interface of SSB For details see the following documents m The Onboard BMC IPMI User s Guide available at the BalaBit Hardware Documentation page y Warning Connect the IPMI before plugging in the power chord Failing to do so will result in k IPMI failure P It is not necessary for the IPMI interface to be accessible from the Internet but the administrator of SSB must be able to access it for support and troubleshooting purposes in case vendor support is needed y Warning Access to information available only via the IPMI interface is a not mandatory but 4 highly recommended to speed up the support and troubleshooting processes P Step c Optional step Connect the Ethernet cable to be used for managing SSB after its initial configuration to the Ethernet connector labeled as MGMT This is the managemen
5. h units to the same controller otherwise the second SSB unit might not be able A to access the storage module after a failover Step 3 Power on the storage module hardware Hardware Troubleshooting XK Step 4 Configure the storage module to accept connections from SSB Refer the manual of your storage module for details y Warning Ensure that the LUN numbers assigned to the volume mappings of the storage are between 1 and 30 including k 1 and 30 Do NOT use the 0 or the 31 LUN because SSB will not be able to access the volumes A Step 5 Power on the SSB hardware Step 6 Configure SSB to access the storage module For details see Procedure 3 3 Configuring storage access in SSB in The syslog ng Store Box 3 LTS Administrator Guide and Section 6 11 Managing SAN access in SSB in The syslog ng Store Box 3 LTS Administrator Guide For details on SAN troubleshooting see Procedure 14 8 SAN troubleshooting in The syslog ng Store Box 3 LTS Administrator Guide A 4 Hardware Troubleshooting Refer to the Setup Troubleshooting chapter of the respective guide if you encounter any problems If you still experience problems contact the BalaBit Support Team via phone or e mail To access the BalaBit Online Support System BOSS sign up for an account at the MyBalaBit page and request access to the BalaBit Online Support System BOSS Online support is available 24 hours a day BOSS is available only for registered users
6. k see the SC811 CHASSIS Series User s Manual Chapter 6 Rack Installation For details on connecting the cables to SSB see the X8SIE X8SIE F X8SIE LN4 X8SI6 F User s Manual Section 2 5 Connectors IO Ports m syslog ng Store Box SSB1000d and SAN Connect For details on installing SSB into a rack see the SC825M CHASSIS Series User s Manual Chapter 5 Rack Installation For details on connecting the cables to SSB see the X8DT3 X8DTi X8DT3 F X8DTi F X8DT3 LN4F X8DTi LN4F User s Manual Section 2 5 Control Panel Connectors IO Ports m syslog ng Store Box SSB5000 and SSB10000 For details on installing SSB into a rack see the SC826 CHASSIS Series User s Manual Chapter 6 Rack Installation For details on connecting the cables to SSB see the X8DT3 X8DTi X8DT3 F X8DTi F X8DT3 LN4F X8DTi LN4F User s Manual Section 2 5 Control Panel Connectors IO Ports The manuals are available online at the BalaBit Documentation page m For details on how to install a single SSB unit see Procedure A 1 Installing the SSB hardware p 5 m For details on how to install a two SSB units in high availability mode see Procedure A 2 Installing two SSB units in HA mode p 7 m If you have an external storage module and you have purchased the SSB SAN Connect edition see Procedure A 3 Installing a SAN storage module to SSB p 7 A 1 Procedure Installing the SSB hardware Purpose To install a single SSB unit complete the following steps syslo
7. k or directly to a computer and verify that the Welcome Wizard is accessible from a web browser y Warning 7 Do not complete the Welcome Wizard only verify its accessibility Note that your computer must be in the 192 168 1 0 24 network to be able to access the Welcome Wizard See Chapter 3 The Welcome Wizard and the first login in The syslog ng Store Box 3 LTS Administrator Guide for details Set the password for the IPMI to changeme Attach the syslog ng Store Box label received from BalaBit to the front panel of the server Return the server into the packing cartons syslog ng Store Box Hardware Installation Guide XK Note When shipping two SSB units in high availability mode complete the above steps for both units Step 2 sA 5 A Step 3 Put the syslog ng Store Box accessory kit received from BalaBit into the packing cartons Verify that the kit contains the following m Delivery note m syslog ng Store Box License Agreement m syslog ng Store Box Certificate m A printed version of the syslog ng Store Box Hardware Installation guide Appendix A syslog ng Store Box Hardware Installation Guide p 5 Step 4 Seal the packing cartons Appendix A syslog ng Store Box Hardware Installation Guide This leaflet describes how to set up the syslog ng Store Box SSB hardware Refer to the following documents for step by step instructions m syslog ng Store Box SSB1000 For details on installing SSB into a rac
8. ou are a partner but do not see the ISO files you can request partner access within MyBalaBit Mount the ISO image or burn it to a CD ROM Connect your computer to the IPMI interface of SSB For details see the following documents m The Onboard BMC IPMI User s Guide available at the BalaBit Hardware Documentation page Power on the server Login to the IPMI web interface and boot the syslog ng Store Box installation CD on the server using a virtual CD ROM For details see the following documents m The Onboard BMC IPMI User s Guide available at the BalaBit Hardware Documentation page When the syslog ng Store Box installer starts select Installer press Enter and wait until the server finishes the boot process Select Install a new SSB and press Enter to start the installation process Depending on the size of the disks the installation process takes from a few minutes to an hour to complete The progress of the installation is indicated in the Installation Steps window The installer displays the following question Warning all data on the hard drive s will be erased Are you sure Select Yes and press Enter The installer displays the MAC addresses of the network interfaces found in the SSB unit Record these addresses syslog ng Store Box Software Installation Guide XK Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Step 16 If you are installing an SSB SAN Connect edition the device includes
9. syslog ng Store Box 3 LTS Packaging Checklist May 12 2015 Copyright 1996 2015 BalaBit S a r l Table of Contents J A CS a a vustadasOedcessivasenda lan Seud icvh seat edanse eaea Aa a a Snapa 3 2 Preparing syslog ng Store Box for delivery oo cceeesessneesnecsneeeneeeeeaeeeaeaeaeeeaeseaeaeaeaeaneeaeseaeaeaeaeaeaeaeeees 4 Appendix A syslog ng Store Box Hardware Installation Guide ressens 5 A 1 Installing the SSB hardware scsssessevcaveneveesedercvasenesanessneiaasciadeaestgencaneseesenniasenena enters 5 A 2 Installing two SSB units in HA mode esse 7 A 3 Installing a SAN storage module to SSB oo eee eeeeeeeeeeeeeseseseeeeeseeeeeeeeeeeeeseseeeseeeseseseseeeeeeeeees 7 A 4 Hardware Troubleshooting cssessseeseseseeeseeeseeeseseseeeseeesesesseeseeesseeseeseseesseesseeeseesseenseeneees 8 5 Hardware sp cifications 4eme iirin entente een teens 8 Appendix B syslog ng Store Box Software Installation Guide se 9 B 1 Installing the SSB software oo esesssssnsesneesneesnseaneeaneeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeanaeaeee 9 1 Preface This guide provides a detailed description on how to prepare SSB for delivery to a customer Preparing syslog ng Store Box for delivery Ne 2 Preparing syslog ng Store Box for delivery To prepare the syslog ng Store Box for delivery complete the following steps Step 1 Install SSB on the server hardware Complete the following steps Step a Step b
10. t interface of SSB For details on the roles of the different interfaces see Section 2 5 Network interfaces in The syslog ng Store Box 3 LTS Administrator Guide Step d Optional step Connect the Ethernet cable connecting SSB to another SSB node to the Ethernet connector labeled as HA This is the high availability HA interface of SSB For details on the roles of the different interfaces see Section 2 5 Network interfaces in The syslog ng Store Box 3 LTS Administrator Guide Step 4 Power on the hardware Step 5 Change the BIOS and IPMI passwords on the syslog ng Store Box The default password is changeme Step 6 Connect to the SSB web interface from a client machine and complete the Welcome Wizard This might require you to configure an alias interface on the client machine Step 5 is described in detail in Chapter 3 The Welcome Wizard and the first login in The syslog ng Store Box 3 LTS Administrator Guide syslog ng Store Box Hardware Installation Guide XK Note The syslog ng Store Box Administrator Guide is available on the SSB on the BalaBit Documentation page c7 aA Lx Wy A 2 Procedure Installing two SSB units in HA mode Purpose To install SSB with high availability support complete the following steps Steps Step 1 For the first SSB unit complete Procedure A 1 Installing the SSB hardware p 5 Step 2 For the second SSB unit complete Steps 1 2 of Procedure A 1 Installing the SSB hard
11. ware p 5 Step 3 Connect the two units with an Ethernet cable via the Ethernet connectors labeled as HA Step 4 Power on the second unit Step 5 Connect to the SSB web interface of the first unit from a client machine and enable the high availability mode Navigate to Basic Settings gt High Availability Click Convert to Cluster then reload the page in your browser Step 6 Reboot the slave unit then reboot the master unit Wait a few minutes until the master unit boots then reload the page in your browser Step 7 Wait until the slave unit synchronizes its disk to the master unit Depending on the size of the hard disks this may take several hours You can increase the speed of the synchronization via the SSB web interface at Basic Settings gt High Availability gt DRBD sync rate limit A 3 Procedure Installing a SAN storage module to SSB Purpose If you have an external storage module and you have purchased the SSB SAN Connect edition complete the following steps Steps Step 1 Install the SSB unit s as described in Procedure A 1 Installing the SSB hardware p 5 If you have purchased two units for high availability complete Procedure A 2 Installing two SSB units in HA mode p 7 Step 2 Connect iSCSI port of SSB to the storage module with a crosslink cable Warning gt If you have two SSB SAN Connect units in high availability mode and your storage module has multiple 4 iSCSI controllers connect bot
12. with a valid support package Support e mail address lt support balabit com gt Support hotline 36 1 398 6700 available from 9 AM to 5 PM CET on weekdays A 5 Hardware specifications SSB appliances are built on high performance energy efficient and reliable hardware that are easily mounted into standard rack mounts PTT SSB1000 1 No INTEL X3430 4 GB RAM 2x1TB Software raid Yes 2 4GHz QUAD SATA SSB1000d 2 Yes 2x INTEL XEON 6x DDR3 2x 1 TB Software raid Yes E5620 2 4GHz 4GB SATA SSB5000 2 Yes 2x INTEL XEON 6x DDR3 12x 500 GB ADAPTEC 5405 E5620 2 4GHz 4GB SATA SAS RAID Controller syslog ng Store Box Software Installation Guide XK Redundant Processor Capacity SSB10000 2 2x INTEL XEON 6x DDR3 12x 1 TB ADAPTEC 5405 E5620 2 4GHz SATA SAS RAID Controller Table A 1 System related traps Appendix B syslog ng Store Box Software Installation Guide This leaflet describes how to install the syslog ng Store Box SSB software on a certified hardware The list of certified hardware is available at BalaBit B 1 Procedure Installing the SSB software Purpose To install a new SSB on a server complete the following steps Steps Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Login to your MyBalaBit account and download the latest syslog ng Store Box installation ISO file Note that you need to have partner access to download syslog ng Store Box ISO files If y
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