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22-0031-001 - Yellow Machine Support

1. 34 Table 4 3 Protocol Numbers a ee ee eee ee ees 35 Table 6 1 User ACCOUMIS ias ee deed ca p g de polo 2 Se eae tw ee Gk 48 Table 7 1 Character Limitations 0 0002 cc 54 Table 7 2 Access Permissions Policies 02 0580800 62 Table 8 1 Network Security Options 2 020002 eae 69 Table 9 1 RAID Requirements 2 0 00 a eee eee 81 Table 9 2 Interpreting Disk Drive Status LEDs 83 Table 9 3 Building RAID Time Estimates 0 90 Table 9 4 Reformat Disk Drives Time Estimates 91 Table 10 1 Connection Type Comparison 02 500585 101 Table 10 2 Net To Net Supported Routers and Connection Types 116 Table 11 1 Storage Status Messages aono sonona onoo 131 Table 11 2 Monitoring System Power s asooo a 133 Table 11 3 System Warning Notifications ao aoao 135 Table 12 1 RAID Level Overhead 2 0 202800 138 Table A 1 System Configuration Worksheet a o sonos aooo oaa 145 Tables A 1x Preface About This Manual This manual provides an introduction to the Yellow Machine M appliance This manual also explains how to use manage and maintain the YM appliance All Yellow Machine appliances ship with system software already installed Therefore this guide assumes that the YM appliance that you are accessing has YM Software v3 0 installed This guide also assumes that you configured the YM applian
2. 0 2 2008 Configuring a UPS aaa aaa a Enabling and Disabling System Warning Notifications Changing Appliance s Language Setting Chapter 12 Understanding RAID and Disk Scrubbing DOU ADE ea o se amo ea nr a me a a amp Se he es ee RAID Level Comparisons 0 0 00 a NORAD 2b eB e e an e E a Be a Sa oh Teepe AN RAID O STIDINO se ai a prio ee ee a E we E E O a RAID Te MIFONNO o d w ppi a we oe eh ape Bee we we ck DE E E A RAID 5 Striping plus Parity Mode About Disk Scrubbing aoaaa eee ee ee Disk Scrubbing Operations on RAID 5 Configurations Disk Scrubbing Operations on RAID 1 Configurations Appendix A System Configuration Worksheet Appendix B Creating a Postman Account in Outlook A P400 Series User s Manual for YM Software v3 0 129 130 130 131 132 133 134 135 135 137 137 138 139 140 141 142 143 143 143 145 147 Figures Figure 1 1 Yellow Machine Explorer YME utility 4 Figure 1 2 Yellow Machine Appliance Control YMC utility 5 Figure 1 3 Front View of Yellow Machine Appliance 9 Figur 1 4 Indicator LEDS sussa E a ea ek ee Se E A 10 Figure 1 5 Rear View of Yellow Machine Appliance 11 Figure 4 1 YM Appliance as Storage Only Example 1 20 Figure 4 2 YM Appliance as Storage Only Example 2 20 Figure 4 3 YM Appliance as Storage and
3. 104 Requesting Certificates From Appliance 106 Importing the Certificate for Windows Connection Software 107 Creating the VPN Connection Using Windows Connection 109 Configuring PPTP Connections and Initiating Road Warrior Connection To ADDIANCES eia ER ws Bh hte Sete ee Gn me Fe a Eo 2 110 Configuring L2TP IPSEC Connections and Initiating Road Warrior Connection TOABDIIANCE o meni ere e Beds BSS eee ew es eS eS 113 Planning Net To Net Connections 24 116 Supported Routers and Connection Types 116 Supported Net To Net Configurations 117 Contents A v vi Configuring Router for Net To Net Connections Initiating Net To Net Connection 0 Accessing a Computer or Appliance on VPN Through Web Browser About Remote Desktop Control Task Overview Initiating Remote Desktop Control Planning To Connect Remotely Toa Computer Enabling Remote Desktop Control Configuring Windows Firewall To Allow Access Connecting Client to Host Computer Chapter 11 Monitoring Appliance Identifying Appliance Uptime and Software Version Updating System Time 2 2 2 Monitoring Storage Status 0 2 0 2 02 008 Monitornmg LAN POMS sas San wo dee ee a OR el ee aoe Monitoring Power To Appliance
4. Select Use the following IP address radio button Enter 172 16 1 2 in the IP address box Enter 255 255 255 0 for the Subnet mask Enter 172 16 1 1 in the Default Gateway box oe oS ae oA Click OK and close the open Control Panel windows 68 A P400 Series User s Manual for YM Software v3 0 Changing Security Mode Settings The YMM provides a quick and easy method to set up network security The YMM offers a choice of either simple storage on the LAN NAS Only or one of three pre configured Internet security modes e Router e Firewall e Proxy Web Access Control and e mail recording are also available To change your security mode setting Log on to YMM Go to Logging On To YMM on page 8 From the YMM go to Security gt Quick Network Security 1 2 3 Inthe Network Security Mode pane click Edit 4 Choose among the options in the following table and click Apply NAS Only Storage Mode Router Mode Table 8 1 Network Security Options Provides simple file sharing on the LAN Assumes that you are not using the YM appliancet as a router Provides IP address sharing functionality or Network Address Translation NAT Any computers that are attached on both the WAN and LAN can communicate with each other without any restrictions Firewall Mode Proxy Mode Provides the following features e Packet filtering services e IP address sharing Blocks access to all ports You can selectively o
5. 4 A P400 Series User s Manual for YM Software v3 0 YMC Utility The YM Utility Installer installs the YMC utility The YMC utility provides access to the YMM interface and enables you to e Browse and access the YM appliances on the network Set up the network and storage configuration Manage and control networks security user accounts and storage configuration At least one client on the network requires the YMC utility The YMC utility does not run on a Mac Therefore the network must include a PC to manage the YM appliance TE Yellow Machine TM Appliance Control v3 00 DES Welcome to Yellow Machine Appliance Control a a a di doa p iii Access elow Machine appliance storage in Local Area Network setup Yellow Machine appliances network Network configuration setup Yellow Machine appliance s storage otorage configuration Manage Yellow Machine appliance s in advanced Advanced ences Manual Figure 1 2 Yellow Machine Appliance Control YMC utility When you launch the YMC utility you have several navigation buttons from which to choose Browse and access the YM appliances on the network Network Enables you to set up the network configuration by using a wizard To learn more about changing your configuration go to Changing Network Interface Settings Storage Enables you to check storage status and change your RAID configuration Advanced Provides you access to the YMM i
6. Copyrights and Trademarks A i Ensure that nothing rests on the equipment s cables and that the cables are not located where they can be stepped on or tripped over Protect the power cord and cables from being walked on or pinched particularly Regulatory Compliance Ce FCC Federal Communication Commission Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions can cause harmful interference to radio communications However there is no guarantee that interference will not occur 1n a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help UL Listing Mark Meets UL s safety requirements primarily bas
7. Once you create a superuser you cannot change that user name However you can create a new superuser and after you have done so delete the old user name To create a superuser account 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click User gt Superuser Accounts The Superuser Accounts window appears 3 Click Add New 4 Enter the superuser name and password 5 Re enter the password to confirm 6 Click Apply To modify a superuser account Log on to YMM Go to Logging On To YMM on page 8 2 From the YMM click User gt Superuser Accounts The Superuser Accounts window appears 3 Click Edit adjacent to the superuser name that you want to modify in the superuser account window 4 Edit superuser information 5 Click Apply Managing Superuser Accountsin YMM A 49 To delete a superuser account 4 J Log on to YMM Go to Logging On To YMM on page 8 From the YMM click User gt Superuser Accounts The Superuser Accounts window appears Click Edit adjacent to the superuser name to be modified in the superuser account window Click Delete Click Yes to continue No to abort To reset admin or root password Use this procedure if you forgot your admin or root password and need to reset it as follows User Name admin Password admin Li Ze Note For security purposes this manual does not disclose the default root password This procedure res
8. 1 2 Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Network gt Network Interfaces The Network Interfaces window appears Click Edit Select Yes to Enable LAN Interface Default Yes Enabled e Ifyou select No all other LAN option fields are blocked e Ifyou disable the LAN Interface the only access to the YM appliance is through the WAN port Anthology Solutions does not recommend this configuration Check Enable DHCP Service if the DHCP service is needed for the PCs attached to the YM appliance s LAN ports This setting makes the YM appliance the DHCP server for your LAN or sub network providing IP addresses dynamically for the clients connected to the LAN ports Default Checked Disabled Select either Obtain IP Address Automatically from DHCP Server or Static IP Address Default Static IP Address e Choose Obtain IP Address Automatically from DHCP Server if your YM appliance connects to either a router that has DHCP service enabled or to a cable modem This setting makes the YM appliance a DHCP client on your network e Obtain IP Address from ADSL provider is greyed out e Choose Static IP Address if your network is locally defined and controlled and does not use DHCP services Type the IP address manually Specify IP address and Subnet mask if you selected a Static IP Address and click Apply 28 A P400 Series User s Manual for YM Software v3 0 8 Click Yes to confirm No to
9. Change WAN connection type from Static to DHCP a b In the WAN Connection window click Edit Select the Obtain IP address automatically Yes radio button and click Apply The WAN Connection window appears Verify your selection and click Next The YMC utility searches the LAN for DHCP services and returns the following message Using Appliance as Storage and Router A 23 To configure Storage and Router mode LAN connection should be set to static IP address d Click OK 6 Do one of the following e Ifthe LAN Connection window states Connect Type Static skip to Step 8 e Ifthe LAN Connection window states Connect Type DHCP proceed to Step 7 7 Change LAN connection type from DHCP to Static a Inthe LAN Connection window click Edit b Select the Obtain IP address automatically No radio button select DHCP Service Enabled radio button or DHCP Service Disabled radio button and click Apply The LAN Connection window appears c Verify your selection and click Next The Network Property window appears Note If your router like many routers today 1s also your firewall you must use the YM appliance s firewall capabilities to replace your router s built in firewall If you do not use the YM appliance as your firewall and you remove your existing router your network will not be protected 8 Change the network security mode to Firewall or Proxy a Inthe Network Property window click Edit b
10. Terabyte Storage Appliance P400 Series User s Manual forym software v3 0 Copyrights and Trademarks Copyright 2006 Anthology Solutions Inc The information contained in this manual is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Anthology Solutions Inc Yellow Machine and Praetorian are either registered trademarks or trademarks of Anthology Solutions Inc and or its affiliates in the U S and certain other countries All rights reserved Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated Microsoft Microsoft Windows and Microsoft Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Macintosh Mac Apple Safari and Mac OS are trademarks of Apple Computer Inc registered in the U S and other countries APC and Smart UPS are registered trademarks of American Power Conversion APC SafeNet and SoftRemote are registered trademarks of SafeNet Inc EMC and Retrospect are registered trademarks of EMC Corporation Other company and product names mentioned herein can be trademarks or registered trademarks of their respective companies Yellow Machine appliance is the marketing name of a product produced by Anthology Solutions Inc The P400T is a particular model number within the Yell
11. the default gateway is automatically obtained from a server Therefore you cannot edit the default gateway If your interface is Static the LAN IP address Private IP address is set for the default gateway LAN Port Status If you click LAN Port Status the LAN port status window appears and shows each port s connection status and speed The LAN port status will be constantly updated until the window 1s closed About Network Interface Settings A 27 Identifying Appliance IP Addresses If you use the YM appliance as a router you need two IP addresses one to communicate on the internal network or LAN and another to communicate on the Internet WAN For conceptual information about network interface settings go to About Network Interface Settings on page 27 To identify the YM appliance s IP addresses 1 2 Log on to YMM To log on to the YMM go to Logging On To YMM on page 8 From the YMM click Network gt Network Interfaces The Network Interfaces window appears and lists the WAN IP address Public IP address and LAN IP address Private IP address Changing Network Interface Settings To prevent network conflicts after you change network interface settings wait one to two minutes for the system to initialize the change before making additional changes For conceptual information about network interface settings go to About Network Interface Settings on page 27 To change your LAN settings
12. 1 to the slot frame using the mounting screws that you removed in Step b of To remove the failed disk drive on page 86 Connect the HDD 1 power connector to the disk drive Connect the HDD 1 ribbon cable to the disk drive label facing up With the connector pins facing up slide the new disk drive into the HDD 2 slot Secure the HDD 2 to the slot frame using the mounting screws that you removed in Step b of To remove the failed disk drive on page 86 Working from HDD 2 to HDD 1 back to front connect the power connector to the disk drives Working from HDD 2 to HDD 1 back to front connect each ribbon cable to its appropriate drive label facing up 88 A P400 Series User s Manual for YM Software v3 0 Next Step Return To Task Overview With the connector pins facing up slide the new disk drive into the HDD 3 slot Secure the HDD 3 to the slot frame using the mounting screws that you removed in Step b of To remove the failed disk drive on page 86 Working from HDD 3 to HDD 1 back to front connect the power connectors to the disk drives Reconnect HDD 1 ribbon cable to the system board Slide HDD 1 and HDD 2 ribbon cables under the support bar resting the ribbon cables on the support bar Working from HDD 3 to HDD 1 back to front connect each ribbon cable to its appropriate drive label facing up With the connector pins facing up slide the new disk drive into the H
13. After you connect and have a VPN tunnel access a computer or YM appliance e Accessing a Computer or Appliance on VPN Through Web Browser on page 124 e Task Overview Initiating Remote Desktop Control on page 125 Initiating Net To Net Connection A 123 Accessing a Computer or Appliance on VPN Through Web Browser With Road Warrior connections you cannot use the YMC utility to find a YM appliance on a VPN You must use your web browser Currently the YMC utility can only search for YM appliances on the LAN for example the cafe s LAN not the Virtual LAN for example the office In a future release the YM appliance might be able to search on both networks To access a computer or YM appliance on VPN through a web browser 1 If you want to access a YM appliance on the VPN determine and record that YM appliance s LAN IP address Private IP address Go to Identifying Appliance IP Addresses on page 28 2 Ifyou want to access a computer on the VPN determine and record that computer s IP address a From the Start menu go to Programs gt Accessories gt Command Prompt b From a DOS prompt type ipconfig and press Enter wi Command Prompt _ XP Version 5 1 2600 CCG Copyright 1985 2661 Microsoft Corp Qs gt i ipconfig Windows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix asi int EP Address ss oe Se Se ee es Se 5 EPR es Snes Mas
14. Construction or similar activities in close proximity to the YM appliance might produce unsafe levels of mechanical vibration and shock To prevent damage to disk drives the room in which you place the YM appliance must not exceed the YM appliance s mechanical vibration and shock specification The YM appliance with packaging can tolerate 5 200MHz at 1Grms for 30 minutes in each direction Environmental Requirements A 15 Electrical Specifications and Power Requirements The YM appliance with 1TB requires a nominal input voltage range of 95 132V or 190 264V The YM appliance s Input Voltage Selector Indicator has two settings 115V and 230V In the US and Canada the 115V setting is for AC power sources that operate anywhere between 95V and 132V The 230V setting handles ranges between 190V and 264V The YM appliance with 1TB supports a frequency range of 47Hz 63Hz Input voltages and frequency outside this range will damage the YM appliance To set the voltage range go to Voltage Selector Switch and Power Receptacle on page 11 Protect the YM appliance from the power surges that might be caused by an unreliable power supply or an electrical storm Plug the YM appliance power cord into an optional high quality surge protector To prevent electric shock plug the equipment into properly grounded electrical outlets Ensure that the ground prong of the power plug is inserted in the ground contact of the power strip Incorrect insertion o
15. Managing Files and Folders A 65 To modify folder access permissions on the YM appliance 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click Storage gt File Manager The File Manager window appears 3 Inthe File Manager window select the file or folder that you want to view or change Your selection is highlighted 4 Click Properties The Properties dialog box appears 5 Click the Selector button next to the Owner to assign a new owner The User pop up window appears 6 Select an Owner 7 Click the Selector button next to Group to choose a new Group The Select Group pop up window appears 8 Select a Group 9 Check the appropriate Read Write or Read and Write access permissions for the selected user and or group Uncheck Read and or Write box not granting permission 10 Check the Others box if users other than those that you selected require access to the file or folder Uncheck the Others box if the file or folder access is restricted to only those to whom you have assigned access 11 If want the folder to inherit the Group ID for all subfolders and files within the folder that you are modifying select the Inherit Group ID to subfolders On radio button 12 Click Apply to apply the changes or Cancel to abort 13 Click OK to confirm permissions for the subfolders or Cancel to change permissions for the top level directory folder only 14 Click Cancel to close the window 6
16. Table 9 1 RAID Requirements Single No RAID There are no requirements Stripe RAID 0 Requires a minimum of two disk drives to build Mirror RAID 1 Requires an even number of disk drives to build Scrubbing Disks for Disk Block Failures Disk scrubbing is a preventative measure and increases the reliability of a RAID system RAID protects you against data loss Unlike most low end inexpensive NAS devices the YM appliance provides an additional reliability feature Masterpiece RAID DST Disk Scrubbing Technology For detailed information about how RAID DST works go to About Disk Scrubbing on page 143 All RAID configurations that have redundancy benefit from disk scrubbing RAID DST is enabled by default If any of the following statements are true about your configuration your data is especially vulnerable to block failures You do not access most of your data often e You leave your YM appliance powered off for a long period of time Adhere to the following guidelines when you perform disk scrubbing Scrub your disks every four months e Do not use disk scrubbing excessively Disk scrubbing inherently puts stress on disks The YM appliance s RAID DST defaults represent best practices for disk scrubbing e Only scrub the disks when you need to power on the YM appliance for other reasons unless you leave your YM appliance powered off for an extended period of time Powering on a system puts stress on disk
17. To ftp a file to a YM appliance 1 Ifyou do not have access to the YM appliance create an account as outlined in Administering User Accounts in Workgroup Environment on page 47 2 Ifyou have access to the YM appliance enable FTP access for the user account Log on to YMM Go to Logging On To YMM on page 8 From the YMM click User gt User Accounts The User Accounts window appears Select the FTP Access Yes radio button Click Apply 3 From an Internet browser type the YM appliance s WAN IP address Public IP address or Dynamic DNS as follows and press Enter e ftp YMWANIPAddress or ftp YMLANIPAddress or ftp YMDynamicDNS The YM appliance prompts for a user name and password For more information about DNS go to Using Dynamic DNS With Appliance on page 32 a b c For the user account to which you need to assign FTP access click Edit d e 4 Enter the user name and password for the YM appliance Windows Explorer or Mac Finder launches displaying the YM appliance s logical drive You can now drag and drop files from your computer to the YM appliance 56 A P400 Series User s Manual for YM Software v3 0 Enabling Journaling File System Ifa power failure or system crash occurs all operating systems check and resolve specific file system problems The YM appliance is no exception However the YM appliance s operating system provides you a choice between two methods of
18. e YMC Utility e YMM Interface e Launching YME Utility e Launching YMC Utility e Logging On To YMM e MODE Button e Status Indicator LEDs e On Off Switch e Emergency Power Switch e Voltage Selector Switch and Power Receptacle e Ethernet LAN WAN Ports e Serial Port YM Introduction The YM appliance provides the following interfaces e Yellow Machine Explorer YME utility e Yellow Machine Appliance Control YMC utility e Yellow Machine Manager YMM The YM Utility Installer installs these utilities The utility that resides on your computer s desktop depends on the utility that you chose to install in the Yellow Machine Utility amp Setup Wizard The Read Me First for YM Software v3 0 walked you through this interface installation process e A user that does not need to administer a YM appliance only needs the Yellow Machine Explorer Y ME utility e A user that needs to administer a YM appliance requires both the Yellow Machine Appliance Control YMC utility and Yellow Machine Manager YMM Getting Acquainted A 3 YME Utility The YM Utility Installer installs the YME utility on your PC The YME utility is a browser based interface that enables you to browse and access the YM appliances on your network The YME utility does not run on a Mac However the YM appliance supports Mac Finder Simply double click on the YM appliance y
19. modem from a gateway to a bridge 112 A P400 Series User s Manual for YM Software v3 0 Configuring L2TP IPSEC Connections and Initiating Road Warrior Connection To Appliance The YM appliance does not support more than one Road Warrior connection behind the same router at the temporary location for example the cafe if the VPN connection uses L2TP IPSEC However if you use PPTP the YM appliance supports multiple Road Warrior connections behind the same router Windows XP enables you to use certificates or preshared keys as authentication mechanisms Windows 2000 supports certificates only The YM appliance does not support preshared keys for Road Warrior connections but does support certificates To configure L2TP IPSEC connection and connect to the YM appliance using Windows Connection Before Create the connection as outlined in Creating the VPN Connection Using Windows You Connection on page 109 Begin e Disable the following on your PC e Anti virus or worm detection programs e Windows firewall e Pop up blocker software 1 Ensure that you can connect to the YM appliance from a DOS prompt a From the Start menu go to Programs gt Accessories gt Command Prompt b From a DOS prompt type ping YMApplianceWANIPAddress and press Enter If the YM appliance does not respond with a Reply message such as the message shown below fix the connection before you proceed e Command Prompt Microsoft Windows AP Version
20. of a disk drive varies from system to system Shows the disk drive space usage expressed as a percentage Workgroup Only Setting Permission Policy A 63 Shows unused disk drive space Mail Disk Shows disk choice for e mail recording If a logical disk has not been chosen for this purpose a Mailbox is in System Default message appears 4 Select the logical disk 5 Click the Selector button at the end of the Read Only or Read Write field of a logical disk The Select User window appears Read Only Select users or groups for read only access permission settings Read Write Select users or groups for read and write access permission settings Each logical disk can be configured for either Read Only or Read Write not both If you want to enable a combination of Read Only access for some users and Read Write access for others on a single logical disk you must set up users here with Read Write privileges Then further refine access permissions on a per user or per group basis under File Manager For more information about access permission policies go to Workgroup Only About User Access Permissions on page 62 6 To add users select the user names on the left and to remove users click the names on the right in the Select Users window 7 Click OK 8 Click Apply 9 Select Accept Changes in the confirmation window 10 Click OK when complete Next To define file and folder permissions go to Workgro
21. select the folder under which you want to save the new folder Your selection is highlighted Click New A new folder is created called New Folder To name it click Rename Type the name in the text box and Click OK To delete files or folders on the YM appliance Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Storage gt File Manager The File Manager window appears In the File Manager window select the file or folder you want to delete Your selection is highlighted Click Delete Click OK to delete your selection or click Cancel to abort the operation To copy files and folders on the YM appliance Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Storage gt File Manager The File Manager window appears In the File Manager window select the file or folder on the right that you want to copy Your selection is highlighted Click Copy Select the folder on the left into which the file or folder is to be copied Click Paste Your selection appears in the box on the right in the new location To rename a file or directory on the YM appliance ot ee ee ee Oe Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Storage gt File Manager The File Manager window appears In the File Manager window select file or folder that you want to rename Click Rename Enter the new name in the Rename dialog box and click OK Workgroup Only
22. 1 Mirroring demonstrates this storage configuration Data Data RAIO Leal 1 Mirronng Figure 12 3 RAID 1 Mirroring RAID Level Comparisons A 141 RAID 5 Striping plus Parity Mode This configuration distributes the data and the parity data across all four drives Parity information allows recovery from the failure of any single drive The performance of reads and writes 1s a little slower than Striping due to cross checking for accuracy with reads and updating the parity data with each write A system must have 3 or more disks to implement a parity configuration Figure 12 4 RAID 5 Striping plus Parity demonstrates this configuration Figure 12 4 RAID 5 Striping plus Parity 142 A P400 Series User s Manual for YM Software v3 0 About Disk Scrubbing RAID 1 and RAID 5 configurations provide you data redundancy and protect you against the loss of a mirror or disk However if you lose a disk or mirror and the RAID system needs to recover all data on a surviving disk or mirror that surviving disk or mirror must not have any disk block failures to succeed To ensure a successful recovery use the disk scrubber periodically Ifa disk drive or mirror fails and you have a failed block on the surviving disk you will not be able to recreate the data that resides on that block A file makes up many blocks and these block are scattered about on a disk A RAID system is not aware of a disk block failure until t
23. 4 55 MAC address 38 Mac OS X 13 54 64 MODE button 9 Modem 12 N NAS Only mode 69 NAT 69 Network configuration resetting 9 NFS 37 54 NTFS 54 NTP 130 O Outlook 70 P Password 108 resetting 9 Performance 12 27 29 54 55 57 90 91 96 143 Permission policies 62 Planning worksheet 145 Postman account 147 Power requirements 16 Powering off appliance 11 17 Powering on appliance 11 PPTP 35 97 Proxy mode 69 Index A 149 Q W Quotas 58 Web access control 71 Webmail 72 R Websites 72 Rebooting appliance 18 Weight 14 Recovery 17 Workgroup 42 63 Redundancy 92 Remote Desktop Y Control 125 YMC 3 Replacing disks 85 YME 3 Retrospect YMM 3 backups 75 installing 75 Root password 9 Router mode 69 S Safety i Samba 37 54 Security modes 69 Serial port 12 Shock specification 15 Size 14 Special characters 54 Speed 132 Storage Only mode 69 Superuser accounts 49 System requirements 13 14 T Telnet 34 Temperature 14 Time 130 Timeouts 74 U UDP 35 UPS 12 133 User accounts 47 V Vibration specification 15 VolP 33 Voltage 11 VPN 33 tunnels 96 105 150 A P400 Series User s Manual for YM Software v3 0 Term DHCP Client DHCP Server Glossary Definition A Dynamic Host Configuration Protocol DHCP client is a PC or other network device that obtains its IP address automatically from a DHCP server A DHCP server ass
24. 5 1 260H OC Copyright 19785 2661 Microsoft Corp Q s gt ping 69 238 127 211 Pinging 69 2358 127 211 with 32 bytes of data 2 Start the connection that you created in Creating the VPN Connection Using Windows Connection on page 109 If you chose to add a shortcut in Step 9 this connection appears as an icon on your desktop 3 From the Connection window click Properties 4 Inthe General tab verify the YM appliance s WAN IP address Public IP address or hostname 5 Click the Security tab 6 Select Advanced customer settings radio button and click Settings The Advanced Security Settings window appears 7 Specify data encryption instructions a Inthe Data encryption drop down list select Optional encryption Because L2TP IPSEC connection type performs the encryption additional encryption 1s unnecessary Configuring L2TP IPSEC Connections and Initiating Road Warrior Connection To Appliance A 113 b Select any protocol Microsoft CHAP Version 2 as shown in Figure 10 8 or accept the defaults and click OK The window requires as least one protocol even though L2TP IPSEC ignores all protocols Advanced Security Settings E E manear QO ptional encryption connect even if no encryption E Figure 10 9 Specifying Data Encryption Instructions c Ifthe following message appears click Yes 8 Click IPSec Settings deselect the Use pre shared key for authentication checkbox click OK e Wi
25. Environment on page 47 c Create the VPN connection Creating the VPN Connection Using Windows Connection on page 109 d Configure the VPN connection and connect to Configuring PPTP Connections and Initiating the YM appliance Road Warrior Connection To Appliance on page 110 Task Overview Establishing Road Warrior Connections With L2TP IPSEC To establish a Road Warrior Connections with L2TP IPSEC perform the following sequence of tasks 1 Plan your VPN if you have not already done so Planning Road Warrior Connections on page 99 2 Establish the VPN Connection a If PC is running Windows XP create the Creating the Registry Key on page 103 registry key b Set up the VPN on the YM appliance Configuring Appliance for Road Warrior Connections on page 104 c Create a user account for the user that will Administering User Accounts in Workgroup initiate the VPN connection Environment on page 47 d Generate the certificate for the client Requesting Certificates From Appliance on page 106 e Import the certificate Importing the Certificate for Windows Connection Software on page 107 f Create the VPN connection Creating the VPN Connection Using Windows Connection on page 109 g Configure the VPN connection and connect to Configuring L2TP IPSEC Connections and the YM appliance Initiating Road Warrior Connection To Appliance on page 113 Task Overv
26. Select the Firewall radio button or Proxy radio button and click Apply The Network Property window appears again 9 Verify your configuration changes click Next and click Finish 10 Replace your existing router with the YM appliance a Power off the YM appliance using the On Off Switch in the center of the rear panel Press and hold the On Off switch for one second then release it b Power off the router Disconnect the router from your DSL or cable modem as you no longer need this device d Connect the YM appliance to your DSL or cable modem replacing the router you just removed e Power on the YM appliance 11 Renew PC s IP address a From the YMC click Explore The Yellow Machine Explorer window appears b Double click on YM You receive the following message Cannot access Yellow Machine appliance as the network settings are incompatible c Click OK d Click Renew IP The YM appliance is now both your router and firewall 24 A P400 Series User s Manual for YM Software v3 0 Adding Yellow Machine Appliances You can connect multiple YM appliances through the LAN ports to Increase both storage capacity and the number of LAN ports available for a home office or department In this case LAN interfaces remain enabled and the WAN interfaces on the second YM appliance and beyond are disabled The WAN interface on first YM appliance is the default gateway Sieh LAN Port LAN Port F
27. Structure on Appliance About Active Directory Active Directory is a service that is included with Microsoft Windows Server 2003 and Microsoft Windows 2000 Server operating systems Active Directory enables centralized secure management of a network For more information about Active Directory go to www microsoft com With YM Software v3 0 you can use YM appliances in an Active Directory environment You no longer need the YM appliance to manage user accounts and user rights and permissions Instead you can configure a YM appliance to enable Active Directory to manage the user accounts From that point forward you set user rights and permissions as you would in a Windows environment Using Appliance in Active Directory Environment A 41 Switching Between Workgroup and Active Directory Any user names and passwords that you create in a Workgroup environment on the YM appliance do not interoperate with Active Directory You must manually recreate the user accounts on the Active Directory server Once you begin to use the YM appliance 1n an Active Directory environment do not switch to a Workgroup environment If your Active Directory server becomes unavailable wait for that server to become available Task Overview Configuring Appliance for Active Directory To configure a YM appliance to work in an Active Directory environment perform the following sequence of tasks for each YM appliance that you want to operate as a Active Direc
28. User s Manual for YM Software v3 0 Viewing User Storage Quotas After you create a user storage quota you can monitor a user s storage quotas in two ways e Disk Centric View e User Centric View Disk Centric View This default view enables an administrator to easily manage user storage quotas for specific disks Disk Total Space Free Space User Name Quota Files Created Logical disk names Physical device description can be obtained in the Storage gt Quick Network Storage area Capacity of logical disk in Disk field Unused storage space of logical disk in Disk field List of user accounts that have either a quota assigned or created files or folders on the logical disk in Disk field Storage space limit assigned to the user in Disk field on the logical disk If this number is 0 then the user has no limit Total number of files and folders the user in the User Name field has created on the logical disk in the Disk field Space Used Total disk space the user in the User Name field has used on the logical disk in the Disk field User Centric View This view enables the administrator to easily manage user storage quotas for specific users User Name User Description Disk Quota Files Created Space Used This column displays all the users created in the User gt User Account module User description as set in the User Accounts module List of logical disks on which a user in the Use
29. YM Software v3 0 To identify YM appliance uptime and software version 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt System Status The System Status window appears 3 Observe the following information e Date and time e Host name and uptime e YMM and kernel versions e Release date Updating System Time E mail backup Internet cache and event logs depend on an accurate system time stamp The YM appliance uses an Internet based Network Time Protocol NTP service to automatically update a YM appliance s clock if that YM appliance has an Internet connection The clock is set when you initially set up the YM appliance on your network The YM appliance updates its clock under the following circumstances e You disconnect the YM appliance or reconnect it to the network You reboot the YM appliance The NTP server verifies and if necessary updates the YM appliance based on the time zone which you set manually in the YM appliance For more information about the NTP service that the YM appliance uses go to http ntp isc org Recommendation Although you have the option to disable NTP Anthology Solutions recommends that you keep this feature enabled If you set the system date and time incorrectly record tracking will be inaccurate and you might experience denial of some services If NTP is enabled you do not need to manually adjust for Daylight Savings Time if the YM appliance re
30. YM9001C4 Quick Network Storage Status fm D1 5T3250823A 232 89 GB Parity Logical Disk1 SS r Server Name TM9001C4 a Ee Parity Logical Disk Server Description YM9001C4 HDD3 T3250823A 232 89 GB Parity Logical Disk Workgroup WORKGROUP Parity Logical Disk Default Share Allow All IDE Devices Disks Type User Access Permission Capacity Free Logical Disk1 Parity Read Write to everyone 681 74 GB 0 647 11 GB Mailbox is in NFS System Default Disabled Total 681 74 GB 0 647 11 GB Figure 9 6 Degraded RAIDS Configuration 5 Do the following a Rebuild the data on the bad drive To rebuild the data go to Rebuilding Data on page 90 b Ifthe rebuild does not result in a healthy disk drive status replace the bad drive with a new drive and rebuild the data To replace a failed disk drive go to Task Overview Replacing a Failed Disk Drive on page 85 Return To return to the task overview for this task go to Task Overview Identifying and Fixing Disk ToTask Drive Failures and RAID Problems on page 82 Overview 84 A P400 Series User s Manual for YM Software v3 0 Task Overview Replacing a Failed Disk Drive The YM appliance has four IDE hard disk drive bays each designed to accept an IDE disk drive in a vertical position oriented with the circuit board side of the drive towards the front of the YM appliance The d
31. all the data stored on the drive Figure 12 1 demonstrates this configuration Data Data Data Data Channel Channel Channel Channel 2 3 4 Figure 12 1 No RAID RAID Level Comparisons A 139 RAID 0 Striping With Striping data is spread across all drives resulting in higher data throughput Since no redundant information is stored performance is improved but the failure of any disk in the array results in data loss The improved performance works to great benefit in applications such as video streaming especially when the goal is simply to view the data A system must have 2 or more disk drives to implement a striped configuration Figure 12 2 RAID 0 Striping demonstrates this storage configuration RAID Level 0 Stripping Figure 12 2 RAID 0 Striping 140 A P400 Series User s Manual for YM Software v3 0 RAID 1 Mirroring Mirroring provides full redundancy by writing all data to two drives This configuration 1s the absolute safest in terms of data security RAID 1 can also improve performance during reads by providing parallel access paths to the data instead of the normal serial access method much like multiple toll booths are better than one although performance tends to be slower on writes compared to a single non RAID drive The trade off to safety is that total drive capacity 1s cut in half A system must have an even number of disk drives to implement a mirrored configuration Figure 12 3 RAID
32. an existing network or you intend to replace your router with a YM appliance Figure 10 1 Road Warrior Configuration Example 1 Use the following configuration if you do not want to replace your existing gateway Figure 10 2 Road Warrior Configuration Example 2 102 A P400 Series User s Manual for YM Software v3 0 Creating the Registry Key Perform this procedure if the PC is running Windows XP Professional SP2 Windows 2000 already have the registry key defined Moreover PPT connection types do not require a registry key This procedure assume that you intend to configure an L2TP IPSEC connection type To create or modify registry key Note By default Windows 2000 defines the registry key 1 Launch the Registry Editor a Click Start and Run b Type regedit and click OK 2 Locate and click on the following registry subkey subfolder HKEY LOCAL MACHINE SYSTEM CurrentControlSet Services IPSec 3 Save a backup copy of the registry subkey subfolder 4 Click Edit gt New gt DWORD Value name the file AssumeUDP EncapsulationContextOnSendRule and press Enter n Right click the AssumeUDPEncapsulationOnSendRule file and click Modify In the Value Data Box type one of the following values Configures Windows so that your computer can establish security associations with servers that are behind network address translators Configures Windows so that your computer can establish security asso
33. checking and resolving specific file system problems e File System Checking EXT2 e Journaling File System EXT3 You can move between EXT2 and EXT3 For more information about this compatibility go to http www debian org By default the YM appliance uses File System Checking File System Checking in some cases requires up to one hour Journaling File System EXT3 takes a few minutes but results in a 3 5 performance degradation in the overall performance of the YM appliance e Use Journaling File System EXT3 if you need immediate access high availability to your data after a crash Use File System Checking if performance 1s critical to you To enable Journaling FS 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click Storage gt Journaling FS The Journaling File System window appears 3 Inthe Journaling File System pane click Edit 4 Select the Enable Journaling FS Yes radio button and click Apply 5 Reboot the YM appliance To reboot go to Rebooting Appliance on page 18 The YM appliance s operating system updates the file system This process requires up to 10 minutes to complete Task Overview Managing User Storage Quotas To manage user storage quotas perform the following sequence of tasks 1 Setup the storage quota To assign a quota to a user or To assign a quota to a disk 2 Monitor the storage quota To view user quotas Enabli
34. drives installed in the YM appliance Figure 9 5 Disk Drive LEDs As Table 9 2 outlines the output of each LED indicates a specific condition Table 9 2 Interpreting Disk Drive Status LEDs LED OFF Corresponding HDD not installed LEDON Corresponding HDD installed but not being accessed LED Blinking Corresponding HDD in use To determine a disk drive failure 1 Check the disk drive LEDs on the front of the YM appliance as seen in Figure 9 5 e Ifan LED is off your disk drive might be bad e Ifan LED is not off your disk drive might not need to be replaced Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears In the Windows Network Global Options pane verify the status of the IDE Devices The Windows Network Global Options pane lists each of the disk drives in the YM appliance the disk drives current status and the logical disk with which the disk drives are associated e Ifa disk drive is highlighted in red as shown in Table 9 6 on page 84 record the hard drive number and the logical drive s to which it belongs This disk drive might be bad Go to Step 5 Determining a Disk Drive Failure A 83 e Ifa disk drive is not highlighted in red your disk drive is operational and does not need to be replaced Do not continue with this procedure as you identified that there is no RAID or disk drive problem
35. e Task Overview Establishing Road Warrior Connections With PPTP on page 97 e Task Overview Establishing Road Warrior Connections With L2TP IPSEC on page 97 Creating the VPN Connection Using Windows Connection A 109 Configuring PPTP Connections and Initiating Road Warrior Connection To Appliance The YM appliance does not support more than one Road Warrior connection behind the same router at the temporary location for example the cafe if the VPN connection uses L2TP IPSEC However 1f you use PPTP the YM appliance supports multiple Road Warrior connections behind the same router Windows XP enables you to use certificates or preshared keys as authentication mechanisms Windows 2000 supports certificates only The YM appliance does not support preshared keys for Road Warrior connections but does support certificates To configure PPTP connection and connect to the YM appliance using Windows Connection Before Create the connection as outlined in Creating the VPN Connection Using Windows You Connection on page 109 Begin e Disable the following on your PC e Anti virus or worm detection programs e Windows firewall e Pop up blocker software 1 Ensure that you can connect to the YM appliance from a DOS prompt a From the Start menu go to Programs gt Accessories gt Command Prompt b From a DOS prompt type ping YMApplianceWANIPAddress and press Enter If the YM appliance does not respond with a Reply messa
36. in Requesting Certificates From Appliance on page 106 1 Log on to the client as Administrator To import a certificate you must have Administrator privileges 2 Launch Microsoft Management Console mmc For example in Windows XP perform the 4 following steps as shown in Figure 10 4 a From the Start menu go to Programs gt Accessories gt Command Prompt b From a DOS prompt type mmc and press Enter Command Prompt Microsoft Windows AP Version 5 1 26H0H CG Copyright 1985 2661 Microsoft Corp ly mme Figure 10 4 Launching Microsoft Management Console Add the Certificates snap in to mmc a From mmc click File gt Add Remove Snap in and click Add b Select the Certificates snap in click Add c Select the Computer account radio button and click Next Microsoft requires that you associate certificates with computers not users d Select Local computer radio button click Finish e Inthe Add Standalone Snap in window click Close f In the Add Remove Snap in window click OK Import the certificate that you downloaded from the YM appliance a From mmc expand the Trusted Root Certification Authorities folder The Trusted Root Certification Authorities folder contains a Certificates subfolder as Figure 10 5 shows fication Authoritie lol x Fmi Fie Action View Favorites Window Help x e m e HBE a Console Root EP Certificates Local Computer JABA E
37. mount the YM appliance s volume 1 Telnet to your Unix or Linux system 2 Run the following command mount t nfs IPAddress mnt diskNumber mnt mountPoint e Where P ddress is the YM appliance s LAN IP address if the YM appliance is in NAS Only mode or where PAddress is the YM appliance s WAN IP address if the YM appliance is in Router Firewall or Proxy mode e Where diskNumber is the logical disk on the YM appliance e Where mountPoint is a directory Return To return to the task overview that applies to this task go to Task Overview Enabling Unix To Task Linux Systems as Clients on page 37 Overview Cloning MAC Addresses If the YM appliance is used as the Internet gateway you might want to change the YM appliance s WAN MAC address Some ISPs require that a customer use the same computer each time the customer wants to connect to the Internet To implement this requirement the ISP refuses any connection if the Media Access Control MAC address on the customer s computer does not match the MAC address that is registered with the ISP If your ISP has this requirement and you want to use the YM appliance in this environment use the YM appliance s MAC address cloning feature This feature enables you to change the YM appliance s MAC address to reflect your computer s MAC address To clone a computer s MAC address on the YM appliance 1 Determine your computer s MAC address For example in Wind
38. remove the screws so that you do not drop the screw in the enclosure c Disconnect the HDD 1 and HDD 2 power connectors from the disk drive d Slide the disk drive out of the HDD 2 slot 86 A P400 Series User s Manual for YM Software v3 0 Disconnect HDD 1 ribbon cable from the system board and from the disk drive to access the mounting screws removing the ribbon cable from the chassis Disconnect HDD 2 and HDD 3 ribbon cables from the disk drive resting the ribbon cables on the support bar Fold HDD 2 ribbon cables under the support bar to access the mounting screws Unscrew the mounting screws that secure HDD 3 to slot frame There are three screws per drive With the YM appliance in an upright position unscrew the two mounting screws on the right side of the slot frame Place the YM appliance on the side opposite the board and remove the two mounting screws on the left side of the slot frame Caution Carefully remove the screws so that you do not drop the screw in the enclosure Disconnect the HDD 1 HDD 2 and HDD 3 power connectors from the disk drive Slide the disk drive out of the HDD 3 slot Disconnect HDD 1 HDD 2 HDD 3 and HDD 4 ribbon cables from the disk drive resting the ribbon cables on the support bar Unscrew the mounting screws that secure HDD 4 to slot frame There are three screws per drive With the YM appliance in an upright position unscrew the two mounting screws on t
39. set at Share unless restrictions are imposed on a logical disk all users have both Read and Write access permissions e User With Security Level Permission Level set at User you must define individual permissions on a logical disk basis 4 Click Apply Next To define disk permissions go to Workgroup Only Defining Disk Permissions Step Return To return to the task overview that applies to this task go to Workgroup Only Managing To Task Files and Folders on page 64 Overview Workgroup Only Defining Disk Permissions To define disk user access permission Before Learn about permission policies Go to Workgroup Only About User Access Permissions You Begin 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears 3 Inthe Network Storage Configuration pane click Edit Shows the name of each logical disk Shows the logical disk RAID setting User Access Shows a summary of access permissions defined for the logical disk Permissions Capacity Shows the size of an entire logical disk The size might differ from the values advertised by the disk drive manufacturer While disk drive sizes are expressed in decimal numbers by manufacturers computers use hexadecimal numbers instead There are overheads associated with formatting and the file system s organization Thus the actual capacity
40. 05 emote Secure Group Mask 255 bs bs DR iP Add v velo lo lol Gateway Encryption DES C3DES Disable Authentication MD5 SHA Disable POROUS UCAS Auto IKE v HI prs Perfect Forward Secrecy Pre shared Key 96gobeijing Ox Key Lifetime 3600 Sec Figure 10 13 Configuring Linksys Router for Net To Net Connection 3 Follow the on screen instructions to save your changes Return To return to the task overview for this task go to Task Overview Establishing Net To Net To Task Connections on page 99 Overview To configure NetGear router for a Net to Net connection Before Plan your VPN as outlined in Task Overview Establishing Net To Net Connections For a You list of supported firmware versions and models go to Task Overview Establishing Road Begin Warrior Connections With L2TP IPSEC 1 Ensure that you can connect to the YM appliance a From the Start menu go to Programs gt Accessories gt Command Prompt b From a DOS prompt type ping YMApplianceWA NIPAddress and press Enter If the YM appliance does not respond with a Reply message such as the message shown below fix the connection before you proceed e Command Prompt Microsoft Windows SP Version 5 1 2600 OC Copyright 19785 2681 Microsoft Corp Q s gt ping 69 258 127 211 Pinging 697 238 127 211 with 32 bytes of data 120 A P400 Series User s Manual for YM Software v3 0 2 Create the IKE
41. 2 4711 14567 14667 14690 23000 23009 27900 28900 Blizzard Realm Games 4000 Unreal Tournament 2004 7777 7778 7787 28902 MSN Game Zone 6667 28800 29000 World of Warcraft 3724 6112 6881 6999 Downloader Rome Total War 6500 13139 26220 e To forward to a single port either enter the same number in both Start Port field and End Port field or enter the port number for Start Port and enter 0 for the End Port Table 4 2 provides examples Table 4 2 Ports Used By Network Applications Application ore oe Protocol FTP DATA 20 TCP FTP 21 TCP TELNET 23 TCP SMTP 25 TCP POP3 110 TCP DNS 53 TCP amp UDP HTTP 80 TCP HTTPS 443 TCP 34 A P400 Series User s Manual for YM Software v3 0 Table 4 2 Ports Used By Network Applications Application RR ae Protocol IPSEC DATA 500 UDP PPTP 1725 TCP IPSEC 4500 UDP e Enter Protocol Table 4 3 provides examples Table 4 3 Protocol Numbers da Protocol Number IP 0 ICMP l TCP 6 UDP 17 GRE PPTP 47 IPSEC ESP 50 IPSEC AH 51 f Enter valid Target IP Address g Select the Enable checkbox and click Apply The YM appliance is now configured to forward the service requests Administering Port Forwarding To enable or disable port forwarding entries 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM go to Security gt Port Forwarding The Port Forwarding window appears 3 Click Add New The Edit Port Forwarding window ap
42. 4 Initiate the VPN connection as outlined in your NetGear documentation Next To connect to the gateway after configuring both endpoints go to Initiating Net To Net Step Connection on page 123 Return To return to the task overview for this task go to Task Overview Establishing Net To Net To Task Connections on page 99 Overview 122 A P400 Series User s Manual for YM Software v3 0 Initiating Net To Net Connection Before You Begin Next Step Ensure that the both endpoints are configured To initiate a Net to Net connection from a YM appliance 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click Security gt VPN The Virtual Private Network window appears If there are VPN connections configured this window displays those connections Otherwise the widows indicates No Active Connections Figure 10 16 lists an example in which an IPSEC Net To Net connection is configured No Active Connections Tunnel Name Remote P Address Connected Since Connection Duration Status Bening Office 69 238 127 212 NA NA Disonnected Figure 10 16 Initiating a VPN Connection on the YM Appliance 3 Inthe pane that corresponds to your connection type and the specific tunnel that you want to activate click Connect The Status indicates Connected Initiate the connection for the other endpoint using that router s connect button or command Go to your Linksys or NetGear documentation
43. 4 Select the boot disk from the drop down menu 5 Select the Change Boot Disk checkbox 6 Click Apply 7 When prompted click Yes to continue or No to abort The YM appliance remembers the change without rebooting To change the boot disk with reboot 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt Boot Disk The Boot Disk window appears 92 A P400 Series User s Manual for YM Software v3 0 E et O US oe Click Edit Select the boot disk from the drop down menu Select the Change Boot Disk checkbox and the Reboot System checkbox Click Apply When prompted click Yes to continue or No to abort The YM appliance remembers the new boot disk and boots using the new boot disk that you selected Changing a Boot Disk A 93 10 Connecting Remotely To Appliance You can connect remotely to your network to access a computer or a YM appliance that is connected to your computer by using a Virtual Private Network VPN Once you connect remotely to the LAN you can access the YM appliance or computer through your web browser You can also use the YM appliance s support for remote desktop control to access a computer on the VPN This chapter covers the following topics e About Creating VPN Connections To Appliance e Task Overview Establishing Road Warrior Connections With PPTP e Task Overview Establishing Road Warrior Connections With L2TP IPSEC e Task Ove
44. 55 255 255 0 Figure 10 12 Configuring YM Appliance for Net To Net Connection 7 Click Apply To return to the task overview for this task go to Task Overview Establishing Net To Net Connections on page 99 To configure a Linksys router for a Net to Net connection Plan your VPN as outlined in Task Overview Establishing Net To Net Connections For a list of supported firmware versions and models go to Task Overview Establishing Road Warrior Connections With L2TP IPSEC 1 Ensure that you can connect to the YM appliance a From the Start menu go to Programs gt Accessories gt Command Prompt b From a DOS prompt type ping YMApplianceWA NIPAddress and press Enter If the YM appliance does not respond with a Reply message such as the message shown below fix the connection before you proceed Command Prompt Microsoft Windows AP Version 5 1 26H0H OC Copyright 19785 2681 Microsoft Corp Q s gt ping 697 258 127 211 Pinging 697 238 127 211 with 32 bytes of data Configuring Router for Net To Net Connections A 119 2 Define the connection by specifying the value for the required fields Figure 10 13 shows an example endpoint in which the other endpoint is Figure 10 12 Tunnel 1 m Select Tunnel entry This Tunnel amp Enable Disable Tunnel Name INY Office BR Subnet v om 192 hos o ocal Secure Group mask 255 255 255 R E E Subnet me IP 192 les edi 1
45. 6 A P400 Series User s Manual for YM Software v3 0 Securing Appliance and Network This chapter covers the following topics Creating an Isolated Network Changing Security Mode Settings Setting Up IE To Work With Proxy Mode Setting Up Outlook To Work With Proxy Mode About Web Access Control and E mail Recording Task Overview Managing Internet Webmail and Adult Content Access Enabling External Access Control Setting Idle Timeout Securing Appliance and Network A 67 Creating an Isolated Network To create an 1solated self enclosed network without external access set up your PC to use a fixed IP address To set up your PC to use a fixed IP address 1 Record your existing PC s IP address settings by using the following worksheet Local Area Network LAN Address Settings Is Obtain an IP address automatically checked OYes ONo If No write down the following information IP Address Subnet mask Default gateway Is Obtain DNS server address automatically checked OYes O No If No write down the following information Preferred DNS server Alternate DNS server Figure 8 1 LAN Address Settings Worksheet 2 Ona PC running Windows XP click Start gt Control Panel gt Network and Internet Connections gt Network Connections gt Local Area Connection gt Properties gt Internet Protocol TCP IP gt Properties The General dialogue box opens
46. COM Root CA ABA ECOM Root CA bees E Personal 7 ES antholagy Solutions CA Anthology Solutions TA EE Trusted Bon Certification Authorities E autoridad Certificadora de la Asoci Autoridad Certificadora de foe Certificates aon Paga 24 Autoridad Certificadora del Colegi Autoridad Certificadora de Enterprise Trus E Balk Ez by DST Balt E by DST H Intermediate Certification Authorities Eea De E i eis ey sete E Es an 9 Trusted Publishers hall E k Trusted Root Certification Authorities store contains 109 certificates Figure 10 5 Locating Certificates Subfolder b Right click on the Certificates subfolder click All Tasks from the context menu and then click Import The Certificate Import Wizard launches Importing the Certificate for Windows Connection Software A 107 c Click Next The File to Import wizard appears Click Browse and change Files of type to Personal Information Exchange pfx p12 e Select the certificate the username p12 file that you downloaded in Requesting Certificates From Appliance on page 106 and click Open The File to Import wizard appears f Click Next and type export 1n the password field This password 1s the default password that the YM appliance assigns the certificate This password protects the certificate file Caution Do not select the Place all certificates in the following store Personal radio button as this location is incorrect g Select Automa
47. DD 4 slot Secure the HDD 4 to the slot frame using the mounting screws that you removed in Step b of To remove the failed disk drive on page 86 Working from HDD 4 to HDD 1 back to front connect the power connectors to the disk drives Working from HDD 4 to HDD 1 back to front connect each ribbon cable to its appropriate drive label facing up 5 Reinstall the top cover and secure the rear panel with the original five screws Do not over tighten the screws 6 Power on the YM appliance Rebuild the data Go to Rebuilding Data on page 90 To return to the task overview for this task go to Task Overview Replacing a Failed Disk Drive on page 85 Installing a New Disk Drive A 89 Rebuilding Data You need to rebuild data on a disk drive if any of the following scenarios are true e A disk drive is offline and you want to determine if a rebuild corrects the problem Sometimes during a write operation RAID identifies a problem with the data and forces the disk drive to become unavailable A rebuild can fix the problem You confirmed that a disk drive failed You replaced the disk drive in a Mirrored RAID 1 0 or Parity RAID 5 array and now want to rebuild the data You must rebuild data on a disk drive to ensure data redundancy The YM appliance enters a degraded RAID mode after you replace a failed hard drive in a redundant RAID 1 1 0 or 5 array The RAID array returns to normal mode aft
48. Disk Block Failures 81 Task Overview Identifying and Fixing Disk Drive Failures and RAID Problems 82 Determining a Disk Drive Failure 048 83 Task Overview Replacing a Failed Disk Drive 85 Removing a Failed Disk Drive 2 2 0 0 0 2 000 86 Installing a New Disk Drive 2 2 a 88 PREDUIIGING Dalas Bi te Skeet hh om de a a el i ee o E 90 Reformatting Disk Drives 2 2 a a a 91 Monitoring Progress of Data Rebuild 92 Changing a Boot Disk 0 00 2 eee ee ee 92 Chapter 10 Connecting Remotely To Appliance 95 About Creating VPN Connections To Appliance 2 96 Road Warrior Connections 2 2 a a a a 96 Net To Net Connections 0 0 2 0 0 eee eee 96 Task Overview Establishing Road Warrior Connections With PPTP 97 Task Overview Establishing Road Warrior Connections With L2TP IPSEC 97 Task Overview Establishing Road Warrior Connections With IPSEC 98 Task Overview Establishing Net To Net Connections 99 Planning Road Warrior Connections 04 99 Supported Operating Systems 2 000 100 Supported Client Software 2 020580 48 100 Supported Routers 2 0 ee 101 Supported Connection Types and Road Warrior Configurations 101 Creating the Registry Key 2 ee 103 Configuring Appliance for Road Warrior Connections
49. Disk Permissions Workgroup Only Managing Files and Folders Copying and Creating Files Through YME and YMC Utilities Copying and Creating Files and Folders Through YUM Chapter 8 Securing Appliance and Network Creating an Isolated Network 0 00 ee ee ee ne iv A P400 Series User s Manual for YM Software v3 0 Changing Security Mode Settings 2 4 69 Setting Up IE To Work With Proxy Mode 0 70 Setting Up Outlook To Work With Proxy Mode 70 About Web Access Control and E mail Recording 71 Task Overview Managing Internet Webmail and Adult Content Access 71 Registering Computers 20 a 11 Allowing Access To Adult Content 2 4 72 Allowing Access To Webmail oa a a a a a 0000 eee eee 72 Creating Black Lists and Grey Lists 04 73 Changing Archive Location for Recorded E mail 73 Enabling External Access Control 2 02000 74 Setting Idle Timeout 0 0 0 0 eee ee es 74 Chapter 9 Maintaining Storage and Managing Data 15 About Appliance Backup Solutions 4 15 Task Overview Backing Up Data Using Retrospect 76 Planning the Retrospect Backup aooaa a a a a a a a 208 77 Backing Up Data Using Retrospect 78 Changing RAID Level 2 a 2 eee 80 Scrubbing Disks for
50. File Folder Names File Folder Length Mac OS X HFS Plus None Maximum of 255 characters in file name Windows NTFS Cannot contain Maximum of 255 characters eae Bee oa e in file path Cannot contain trailing periods YM appliance Inherits Windows limitations Inherits Windows limitations 54 A P400 Series User s Manual for YM Software v3 0 Transferring Files Using YMM File Transfer enables you to transfer a file from the administrator s computer to the YM appliance or from the YM appliance to a computer without the need to use Windows Explorer or Mac Finder File Transfer supports transfer of files smaller than 2 GB in size Your security mode setting and the amount of data passing through the WAN port affect the file transfer speeds The speed at which data transfers depends on the mode The more the mode uses the WAN port the more the overhead Starting with the mode that has the highest transfer rate the hierarchy is as follows L Ze 3 4 1 2 3 NAS Only Mode Router Mode Firewall Mode Proxy Mode Tip If you experience slow network performance during file transfers updating your computer s network card driver might improve performance To download a file from the YM appliance to a computer Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Storage gt File Transfer The File Transfer window appears In the File Download from Yellow Machine pane click Browse
51. Folders Working With Files Folders and Storage A 53 Character Restrictions and Limitations Because Samba not the YM appliance s operating system Linux emulates Windows all clients that connect to the YM appliance experience the limitations of Window s file system NTFS because the translation is not perfect Table 7 1 outlines these limitations No name translation exists when you copy files with special characters from Mac OS X or Linux Unix to Windows Note The YM appliance does not support FAT16 or FAT32 file systems The YM appliance supports NTFS If you have FAT16 or FAT32 you must convert to NTFS If some network clients are running Mac OS X and sharing files on the YM appliance with other network client running Windows you can choose one of the following scenarios e All clients use Samba Users name files and folders according to Windows requirements avoiding potential conflicts e All clients use Samba Users name files and folders using Mac requirements accepting potential conflicts e Mac clients use NFS and Windows clients use Samba accepting potential conflicts but achieving better performance If all your network clients run Mac OS X use Network File Sharing NFS In doing so you avoid Windows character limitations and increase performance To enable NFS go to Task Overview Enabling Unix Linux Systems as Clients on page 37 Table 7 1 Character Limitations Special Characters in
52. For power supply monitoring and graceful system shut down the YM appliance supports APC s Smart UPS models that use a serial connection To learn about the advantages of a UPS go to Uninterruptible Power Supply on page 16 To configure a UPS 1 Connect the power cord to a receptacle on the UPS and plug the other end of the power cord into a wall outlet or power strip 2 Connect the power cord to a receptacle on the rear panel of the YM appliance and plug the other end of the power cord into the UPS 3 Connect the serial cable from the serial port on the rear panel of the YM appliance and connect the other end to the serial port on the UPS UPS Serial Port Power Figure 11 1 Connecting a UPS When powering up first turn on the UPS then power on the YM appliance 4 Enable power supply monitoring Go to Monitoring Power To Appliance on page 133 134 A P400 Series User s Manual for YM Software v3 0 Enabling and Disabling System Warning Notifications You can specify up to three e mail addresses for your notifications You must assign at least one e mail address to turn the notification feature on The YM appliance sends notification messages to the e mail addresses that you specify when abnormal events or conditions occur The events that trigger notification are as follows Hard Disk Usage reaches threshold Table 11 3 System Warning Notifications The storage level of any disk drive reaches the given t
53. PN Through Web Browser on page 124 Task Overview Initiating Remote Desktop Control on page 125 Return To return to the task overview for this task go to Task Overview Establishing Road Warrior To Task Connections With PPTP on page 97 Overview Troubleshooting Tips Ensure that you are not using preshared keys as outlined in Step 8 of To configure PPTP connection and connect to the YM appliance using Windows Connection This tip resolves most problems Ensure that you specified the correct data encryption settings as outlined in Step 7 of To configure PPTP connection and connect to the YM appliance using Windows Connection Ensure that you specified the correct IP address or hostname as outlined in Step 7 of To create VPN connection using Windows Connection If the network clients and the YM appliance do not appear through My Network Places or you receive a Not Found message when you try to access a YM appliance from a browser your router might not be forwarding NetBIOS traffic To correct this problem go to Step 7 of Planning Road Warrior Connections on page 99 If you have a broadband modem that is connected to your router that modem might be blocking all VPN requests If you cannot access your router s administrative console remotely the modem might be configured as your gateway Some modern modems are pre configured as a gateway If the modem is your gateway ask your ISP how to convert the
54. Record these IP addresses and have this information available when you configure VPN Go to Identifying Appliance IP Addresses on page 28 4 Ifyou intend to configure VPN from a remote location you must enable external access on the YM appliance before you access the YM appliance from a remote location Go to Enabling External Access Control on page 74 Return To return to the task overview for this task go to Task Overview Establishing Net To Net To Task Connections on page 99 Overview Supported Routers and Connection Types To establish a Net to Net connection your computer connects through one the following supported routers Table 10 2 Net To Net Supported Routers and Connection Types Security Mode Router Mode Firewall Proxy Mode Mode IPSEC No Connection YM appliance Linksys BEFSX41 BEFVP41 NetGear FVS318 e Linksys BEFSX41 VPN router with firmware version 1 50 18 at minimum e Linksys BEFVP41 VPN router with firmware version 1 00 13 at minimum e NetGear FVS318 VPN router with firmware version v3 0 20 at minimum e YM appliance with YM Software v3 0 at minimum 116 A P400 Series User s Manual for YM Software v3 0 Supported Net To Net Configurations The gateway on the endpoint must support VPN pass through functionality By default in Firewall mode and Proxy mode VPN pass through is enabled on the YM appliance The supported routers that are identified in Supported Routers
55. Router 2 5 21 Figure 4 4 YM Appliance as Storage and VPN Router 21 Figure 4 5 YM Appliance as Storage Network Router and VPN Router 22 Figure 4 6 Multiple Yellow Machine Appliances on a Network 25 Figure 4 7 Creating Sub Networks with Multiple Appliances 26 Figure 4 8 Determining Computer s MAC Address 25 5 38 Figure 5 1 YM Appliance as Member in ADS Environment 43 Figure 5 2 YM Appliance as VPN Router and Gateway in ADS Environment 44 Figure 8 1 LAN Address Settings Worksheet 02005 68 Figure 9 1 Installing Retrospect s a 1 2 ee ee es 76 Figure 9 2 Retrospect Saving Duplicate Incorrect Volume Configuration 78 Figure 9 3 Retrospect Adding Volumes 2 2 ee ee ee es 79 Figure 9 4 RAID 5 Configuration soas oaoa oaoa a a es 80 Figure 9 5 Disk Drive LEDS sm tun kd St Ae he ee ee ok E A a 83 Figure 9 6 Degraded RAID5 Configuration 0008 805 ee 84 Figure 9 7 Side VIEW ss a a de ea ee O Se ee Re SA 85 Figure 9 8 Top View with HDD and Cables 22005 85 Figure 10 1 Road Warrior Configuration Example 1 102 Figure 10 2 Road Warrior Configuration Example 2 102 Figure 10 3 Preventing Network Conflicts in VPN Configurations 105 Figure 10 4 Launching Microsoft Management Console 107 Figure 10 5 Locating Certificates Subfolder 005 107 Figure 10 6 Locating Certificate in Personal Cert
56. S With Appliance About Port Forwarding Setting Up Port Forwarding Administering Port Forwarding Enabling PCs as Clients Task Overview Enabling Unix Linux Systems as Clients Cloning MAC Addresses Configuring the Network A 19 Example Configurations The YM appliance has a number of applications e Storage Only e Storage and Network Router e Storage and VPN Router e Storage Network Router and VPN Router For specific information about supported VPN configurations go to Connecting Remotely To Appliance on page 95 For information about supported Active Directory configurations go to Using Appliance in Active Directory Environment on page 41 Storage Only If your current network has an existing connection to the Internet then you do not need to use the YM appliance for both its storage and router capabilities Instead you can use the YM appliance as storage only Connect your existing router to one of the YM appliance s LAN ports as shown in Figure 4 1 If your PC currently connects to the network through a wall jack then connect the YM appliance as shown in Figure 4 1 2 Set the YM appliance to NAS Only mode as outlined in the Read Me First for YM Software v3 0 PC Rca P DSL or Switch or Router Laptop Cable Modem PC Figure 4 1 YM Appliance as Storage Only Example 1 WAN Port Not Connected 1 Figure 4 2 YM Ap
57. Server at the temporary location for example the cafe Most routers have a default LAN IP address of 192 168 1 1 To prevent network conflicts as outlined in Figure 10 3 change the router s LAN IP address on the remote location for example the office to 10 0 2 0 Then set the Virtual IP Range of the YM appliance to 10 0 2 201 to 10 0 2 211 assuming this range does not conflict with static IP addresses that you have 104 A P400 Series User s Manual for YM Software v3 0 already assigned The YM appliance supports up to 10 tunnels This guideline applies to PPTP connections only because PPTP is the only connection type that supports a router in front of a YM appliance as outlined in Table 10 1 on page 101 LAN IP Address 192 168 1 1 LAN IP Address 192 168 1 1 Airport LAN IP Address 192 168 1 1 LAN IP Address 10 0 2 0 Airport Virtual IP Range 10 0 2 201 10 0 2 211 Figure 10 3 Preventing Network Conflicts in VPN Configurations e YM appliance is both VPN Router and Gateway Cannot conflict with the IP address range x y z 100 to x y z 200 available to the YM appliance s DHCP Server If for example the default LAN address of the YM appliance is 172 16 1 1 the starting address of the DHCP service is 172 16 1 100 and the ending IP address is 172 16 1 200 Therefore specify a Virtual IP Range of 172 16 1 201 to 172 16 1 211 assuming this range does not conflict with static IP addresses that you hav
58. YMM Interface sai ot ook Ge aed ce A a a 6 Launching AME QUIN cus gs Saw A me a we a RA a T Launching YMC Utility a a 0002 ee ee T Logging On TO YMM iud eye ua E EEE ee e a NOEL ee a ee 8 Front View of Appliance 2 2 a 9 MODE BUHON a lt 4 g eor 24 Dem eg E LD Da Oe A E E A 9 Status Indicator LEDS es amp oros c SE CE hd SS ee Sk Se as 10 Rear View of Appliance cccccclclll 11 On OT SWIC Sac 2 2 EE SA E A eee midi eos SERS ES 11 Emergency Power Switch 0 00 000 ee eee 11 Voltage Selector Switch and Power Receptacle 11 Ethernet LAN WAN Ports 0 02 00 2 eee ene 12 Senal POs s ac s A do der dice hom den RE Ay Gh E R He es Gh amp 12 Chapter 2 Product Requirements and Specifications 13 System Requirements 2 2 a a 13 Administrative PCS ss oe oye Hoe SSO wee EE SS Bore ES 13 Network Clients a a oa 2 14 Physical Specifications a aoa a a a A 14 Environmental Requirements aoao a a a a a ee ee 14 Temperature Humidity and Altitude Specifications 14 Cooling Requirements aoao aooaa a a a eee ee eee 15 Electrostatic Discharge oaoa a a a 15 Mechanical Vibration and Shock Specifications 15 Electrical Specifications and Power Requirements 16 Uninterruptible Power Supply a aoa oaoa a a a a a 00 00 ee ee 16 Chapter 3 Powering On Off and Rebooting Appliance 17 Powering On Appliance oa oaoa a a a a
59. a 17 Powering Off Appliance oao oaoa a a a a a a a 17 Rebooting Appliance aoa oaoa a a a 18 Chapter 4 Configuring the Network 19 Example Configurations oaoa aoa a a a a a a a a a a 20 Storage Ony z urs oh qndo Ds aa a eek E a wee ee E a e 20 Storage and Network Router aooaa a a a a a 005004 21 Storage and VPN Router aoao a a 21 Storage Network Router and VPN Router 22 Contents A iii Using Appliance as Storage and Router Adding Yellow Machine Appliances 0048 Extending to Multiple Departments About Network Interface Settings 2 000084 Identifying Appliance IP Addresses 00 0005 Changing Network Interface Settings Fixing Incompatible Network Settings 004 Resetting Network Settings 0 000 eee eee Circumventing IP Address Delay 0 00502 ae Changing Host Name Domain Name and DNS Server Using Dynamic DNS With Appliance 248 About Port Forwarding cccccll Setting Up Port Forwarding 0 2 0 0 ee ee eee Administering Port Forwarding 0 0000 ee eee Enabling PCs as Clients o sms Es db duos eed oe BOS eke Be Task Overview Enabling Unix Linux Systems as Clients Enabling NFS onthe Appliance 2 020004 Mounting Appliance Volume 2 a ee Cloning MAC Addres
60. abort The changes takes affect within five seconds after the network interface change notice appears To change your WAN interface settings 1 From the YMM click Network gt Network Interfaces The Network Interfaces window appears 2 Click Edit 3 Select Yes to Enable WAN Interface 1f you are connecting any network device to the WAN port Select No 1f you are not using the WAN port The other WAN option fields are greyed out Default No Disabled Recommendation To improve performance Anthology Solutions recommends that you leave the WAN interface disabled 1f you are not using the WAN port Fixing Incompatible Network Settings When you access a Yellow Machine YM appliance through the Yellow Machine Control YMC utility s Explore feature you might receive the following message Cannot access Yellow Machine appliance as the network settings are incompatible This message means that your YM appliance and PC cannot communicate with each other because they have different IP address schemes The following scenarios represent your current settings but the solution is to change your PC s IP address YM appliance s IP address or both This incompatibility can occur for a variety of expected reasons including disconnecting devices from a network PC Client e Saved its dynamic IP address for example 10 x x x Saved its static IP address for example 10 x x x e Defaulted to a Windows defined IP address of 169
61. actory default The MODE button does not reset all other settings that are outlined in System Configuration Worksheet on page 145 to factory defaults including hostname e Network configuration WAN and LAN Go to To reset WAN and LAN settings on page 30 e Admin and root password Go to To reset admin or root password on page 50 e Security configuration e YMM Control from WAN e During an installation or upgrade triggers a software installation or an upgrade For more information about installation or upgrade see the P400 Series Installation and Upgrade Guide for YM Software v3 0 Front View of Appliance A 9 Status Indicator LEDs The following status LEDs and the MODE button are located on the front panel of the YM appliance Figure 1 4 Indicator LEDs Table 1 2 Explanation of LED Status Lights SOLID BLINKING OFF Power is On N A Power is Off as ys green FAULT Fault detected System in boot or System in normal shutdown operation LINK WAN port connected WAN port connected WAN port not connected No traffic Traffic exists pm pi pe lt 10 100 WAN port 100Mbps N A WAN port 10Mbps Link connected Link connected FULL WAN port in full WAN port collision WAN port in half duplex duplex occurred in half duplex ue aS ae o os ws ws so iis System 1s Ready System booting or System 1s not Ready System shutting down or RAID resynching nstalled but not in
62. all on the host computer The computer at the temporary location 1s the client computer The computer at the remote location 1s the host computer To set up Windows Firewall to allow exceptions a oe O o On the host computer click Start gt Control Panel double click on Security Center icon Under Manage security settings for click Windows Firewall If selected deselect the Don t allow exceptions checkbox Click the Exceptions tab and select the Remote Desktop checkbox Click OK and then close the Windows Security Center window Your host computer 1s now set up to allow remote access Close Control Panel Connecting Client to Host Computer Perform this procedure on the client computer The computer at the temporary location is the client computer The computer at the remote location is the host computer To initiate remote desktop control 1 On the client computer click Start gt All Programs gt Accessories gt Communications and click Remote Desktop Connection In the Computer box type the host s computer name which you recorded in Planning To Connect Remotely To a Computer on page 125 Click Connect Log On to Windows dialog box appears Type your user name password and domain if required and then click OK The Remote Desktop window opens and you see the desktop settings files and programs that are on your host computer which in this example is your work computer Your host computer rema
63. ance is not a DHCP server the YM appliance automatically receives the DNS server information from the network s DHCP server Creating a Directory Structure on Appliance YM appliances ship with system software already installed If your YM appliance shipped with YM Software v3 0 installed you must create a directory structure If you upgraded to YM Software v3 0 you do not need to perform this procedure because the YM Installer migrated your files and folders with the original Creator Owner Folders on the logical drive s inherit the Creator Owner of the logical drive s Subfolders on a YM appliance inherit the Creator Owner of the parent folder In an Active Directory environment with a new YM appliance that has YM Software v3 0 pre installed the default Creator Owner for a logical drive is root and the default Creator Owner for folders that YM Installer created on the logical drive s is nobody The only user that can change file and folder permissions is the Creator Owner and administrator Note If you do not create a directory structure that is conducive to the YM appliance s inheritance rules a user that cannot log on to the domain controller as Administrator cannot assign permissions to files and folders even if that user created the file or folder In most work environments users need to create folders and assign permissions to those folders The directory structure outlined in this procedure is an ideal directory structure f
64. and Connection Types on page 116 have VPN pass through functionality The following illustrations show a Net to Net connection between two different locations This connection creates one WAN between these two sites e Figure 10 10 shows that you can have a mixed environment whereby one endpoint has a supported Linksys or NetGear router and the other endpoint has a YM appliance as the gateway Figure 10 11 shows that the YM appliance can be the gateway on either endpoint You can completely replace the gateways in your existing environment with a YM appliance Beijing Office New York Office Figure 10 10 Net to Net Connection Example 1 Beijing Office New York Office Figure 10 11 Net to Net Connection Example 2 Planning Net To Net Connections A 117 Configuring Router for Net To Net Connections To configure the VPN gateway on each endpoint choose among the following procedures e To configure a Linksys router for a Net to Net connection e To configure NetGear router for a Net to Net connection e Initiating Net To Net Connection To configure YM appliance for a Net to Net connection By default in Firewall mode VPN pass through 1s enabled on the YM appliance Before Plan your VPN as outlined in Task Overview Establishing Net To Net Connections You Begin 1 Ensure that you can connect to the YM appliance a From the Start menu go to Programs gt Accessories gt Comma
65. ask Instructions 1 Plan Your VPN if you have not already done so Planning To Connect Remotely To a Computer on page 125 2 Enable Windows Remote Desktop Control Enabling Remote Desktop Control on software page 126 3 Set up Windows Firewall to allow exceptions Configuring Windows Firewall To Allow Access on page 127 4 Connect client to host computer Connecting Client to Host Computer on page 127 Planning To Connect Remotely To a Computer The computer at the temporary location is the client computer The computer at the remote location is the host computer To plan to connect remotely to a computer Before For security establish a VPN connection You Begin Task Overview Establishing Road Warrior Connections With PPTP on page 97 e Task Overview Establishing Road Warrior Connections With L2TP IPSEC on page 97 e Task Overview Establishing Road Warrior Connections With IPSEC on page 98 1 Ensure that the host which contains the files that you want to access has Microsoft Windows XP Professional installed Microsoft Windows XP Professional bundles Remote Desktop software About Remote Desktop Control A 125 2 Determine and record the name of the host computer a From the host computer click Start gt My Computer b Right click on My Computer and select Properties in the context menu c Click the Computer Name tab Figure 10 17 shows an example where the host s compu
66. ata to a new data block 3 Expires the bad data block However in the rare case that the disk scrubber identifies a block failure on both the data block and the corresponding mirror block the RAID system cannot recreate the block and you lose the data on that block About Disk Scrubbing A 143 System Configuration Worksheet Use the following worksheet to record your system configuration Table A 1 System Configuration Worksheet Factory Default Your Site Configuration System Configuration System Time GMT Sandard Oooo 500 PST O Administration Warning Notifier E mail Not set Disk usage Not set Syslog check Disabled YMM Control from NAS Only mode N A WAN Router mode N A ss mode Not Allowed Firewall mode Not Allowed YMM Idle Timeout Disabled User Configuration User Accounts user name password postman postman Super User superuser password admin admin Accounts Group Accounts m el Network Configuration Network LAN LAN Interface Enabled Kaa Amei Dad Interfaces WAN AdaressiF Static Note O DHCP Client Pose O ADSL UserName User dependent ADSL Password Userdependent oooO Default Gateway Assigned automatically w ae DHCP client setting User dependent w Static IP address System Configuration Worksheet A 145 Table A 1 System Configuration Worksheet Menu Factory Default Your Site Configuration Host Host Name YMLast DigitsOfMACaddress Configuration Domain Name www yello
67. blish a Road Warrior connection the computer that you use at the temporary location to make the connection requires one of the following supported operating systems e Windows XP Professional SP2 e Windows 2000 Note Windows XP Home 1s not supported Supported Client Software To establish a Road Warrior connection the computer that you use at the temporary location to make the connection requires client software The following client software is supported Windows Connection Bundled with the supported operating systems that are outlined m Supported Operating Systems on page 100 Windows Connection supports PPTP connection type also called protocol and L2TP IPSEC connection type If you do not want to add to the cost of your VPN use Windows Connection e SafeNet SoftRemote Version 10 0 This version runs on Windows XP only SoftRemote provides additional security features beyond the connection types that Windows Connection offers SoftRemote supports IPSEC connection type Unlike Windows Connection this software is not bundled with your Windows operating system 100 A P400 Series User s Manual for YM Software v3 0 Supported Routers If you want the YM appliance as your VPN router but not your gateway as shown in Figure 10 2 you can use any router as your gateway so long as that router supports VPN pass through functionality Supported Connection Types and Road Warrior Configurations The YM appliance supports thre
68. ce for your network The Read Me First for YM Software v3 0 walked you through this process Related Documentation The following documents contain additional information relevant to installing maintaining and administering the YM appliance e P400 Series Release Notes for YM Software v3 0 Shipped with the YM appliance and available online at www YellowMachine com e Read Me First for YM Software v3 0 Shipped with the YM appliance and available online at www YellowMachine com e P400 Series User s Manual for YM Software v3 0 Available online at www YellowMachine com and on the Yellow Machine System Software CD e P400 Series Installation and Upgrade Guide for YM Software v3 0 Shipped with upgrade kit and available online at www YellowMachine com and on the Yellow Machine System Software CD For additional documentation go to www YellowMachine com Typographical Conventions This document uses different typefaces to indicate different kinds of information The following table explains these typographical conventions Typewriter Indicates error messages or screen output Bold In a command line indicates information to be entered exactly as shown Italics Indicates a variable for which you should substitute an appropriate value Preface A 1 Contacting Anthology Solutions Sales sales a Y ellowMachine com or Toll free Tel 1 877 936 5600 in the U S or 408 454 6700 from outside the U S Customer Supp
69. cept Note You can monitor the rebuild process To view the rebuild process status go to Monitoring Progress of Data Rebuild 7 After the configuration process completes click OK 90 A P400 Series User s Manual for YM Software v3 0 The rebuild process regenerates the data onto a new disk A mirroring array must copy the contents of the good drive over to the replacement drive A parity array regenerates the entire contents of the replacement drive These procedures are time consuming The impact on performance during the rebuild process depends on the type of RAID on the array When an array enters a degraded state due to a failed drive the array must compensate for the loss of a hard drive In a mirrored array one fully intact drive remains and therefore performance is the same as for a single non RAID drive However in a parity array performance is degraded because the drive s lost information needs to be regenerated from the parity data at the same time that data is being accessed from the array Next Monitor the rebuild process Go to Rebuilding Data on page 90 Step Reformatting Disk Drives Caution If you reformat the disk drives you will remove all your data on the disk drives and this data cannot be recovered unless you have a backup of the data Use this procedure when A new set of disk drives have been installed e You want to change your RAID configuration e Failed disks one or more ha
70. ciations when both the Windows SP2 based client computer and the server are behind network address translators 7 Click OK and close the Registry Editor window 8 Restart the computer Return To return to the task overview for this task go to Task Overview Establishing Road Warrior To Task Connections With L2TP IPSEC on page 97 Overview Creating the Registry Key A 103 Configuring Appliance for Road Warrior Connections For a list of supported connection type and configurations go to Road Warrior Connections on page 96 PPTP and L2TP IPSEC cannot be online simultaneously If you want to establish a VPN connection using PPTP you must disconnect the L2TP IPSEC connection and vice versa To configure YM appliance for Road Warrior connection Before Plan your VPN as outlined in Planning Road Warrior Connections if you have not already You done so Begin 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click Security gt VPN The Virtual Private Network Setup window appears 3 Click VPN Setup The Virtual Private Network Setup window appears 4 Inthe Roadwarrior Services pane select the radio button that corresponds to the connection type that you want the VPN connection to use PPTP and L2TP IPSEC cannot be online simultaneously If you want to establish a VPN connection using PPTP you must disconnect the L2TP IPSEC connection and vice versa 5 Do not select t
71. destination device backup device If you select the source device instead of the backup device and vice versa you will overwrite your data with stale data 5 Follow the on screen instructions to start the backup process 6 When the backup process completes verify that your backup device contains the backup data you expect More Information To learn more about how to use Retrospect go to one of the following sources Mac http www emcinsignia com products homeandoffice retroformac e Windows http www emcinsignia com products homeandoffice retroforwin Troubleshooting Tips If you have problems with using Retrospect go to http kb dantz com Backing Up Data Using Retrospect A 79 Changing RAID Level To learn about the various RAID options go to RAID Level Comparisons on page 138 Caution These procedure remove all data on the YM appliance To configure or change your RAID level through YMC utility 1 From the YMC utility click Storage The Storage Setup window appears To launch the YMC utility see Launching YMC Utility on page 7 2 Double click on the YM appliance that you want to change The Configuration Wizard Login window appears 3 Log on to the wizard and click Edit The Changing Storage Settings window appears 4 Select the radio button that corresponds to the RAID level that you want on the YM appliance and click Apply A message appears informing you that this process remo
72. dow appears 3 Click Edit 4 Enter the host configuration information and click Apply to save Host Name Any unique name that you want to give the YM appliance Although the YM appliance accepts other entries for PCs on the network to see the YM appliance the hostname must adhere to the following requirements Must not contain spaces e Must not contain special characters Go to Character Restrictions and Limitations on page 54 Must not be longer than 8 characters Circumventing IP Address Delay A 31 Domain Name An Internet domain name The domain name setting on your YM appliance is your company s domain name for e mail and other web services If your interface set method is either DHCP Client or PPPoE Client then this Domain Name is automatically obtained from either the DHCP server or your ISP s PPP server and you don t need to enter anything here DNS Servers The IP addresses of the DNS servers for your network Just as for Domain Name above DNS Server information is obtained from either the DHCP server or your ISP s PPP server Using Dynamic DNS With Appliance To avoid updating your connection each time your IP address changes use a Dynamic Domain Name Service DDNS DDNS enables the Internet to translate a dynamic IP address to a static hostname To request a hostname for the YM appliance register with a DDNS vendor such as DynDNS at http www dyndns com DDNS is only available
73. drives This stress is one reason RAID is important If you have a NO RAID RAID 0 JBOD Single Disks configuration there is no need to use RAID DST Those configurations do not provide any data redundancy so the RAID system cannot fix any block failures that RAID DST detects For more information about RAID go to Understanding RAID and Disk Scrubbing on page 137 The time that RAID DST requires to complete its scrubbing depends on the size of the logical disk s To change disk scrubbing schedule Note Disk scrubbing generates disk activity therefore performance degradation exists during the disk scrubbing process However this performance degradation has a minimal impact on users because disk scrubbing occurs when the YM appliance is idle 1 From the YMM click Storage gt RAID DST 2 Click Edit 3 Select the Schedule radio button choose the month days and hour that you want the RAID DST to run and click Apply The defaults encourage best practices Scrubbing Disks for Disk Block Failures A 81 To run disk scrubbing immediately 1 From the YMM click Storage gt RAID DST 2 Click Run RAID DST When this process completes the progress bar indicates 100 To disable disk scrubbing 1 From the YMM click Storage gt RAID DST 2 Click Edit 3 Select the No Schedule radio button and click Apply Task Overview Identifying and Fixing Disk Drive Failures and RAID Problems The following sections and p
74. e Port field and click Advanced Enter the YM appliance s LAN address in the Exceptions box Setting Up Outlook To Work With Proxy Mode If your YM appliance is set for Proxy mode your must change the POP3 e mail client setting on each PC to work with Proxy mode To set Outlook to work in proxy mode 1 2 3 4 Open Outlook and select Tools gt E mail Accounts Under E mail select View or change existing e mail accounts and click Next Select an account and click Change Under Logon Information and after your User Name type username POP3servername Where username is the name that is referenced in the User Name field and where servername is the POP3 server name that is referenced in the Incoming Mail Server POP3 field After Password type your password if it is not already entered and click Next Click Finish 70 A P400 Series User s Manual for YM Software v3 0 About Web Access Control and E mail Recording When configured for Proxy mode the YM appliance activates Web Access Control security features which do the following e Disallow all web access from all PCs on the LAN The YM appliance restricts access based on a user s hostname computer not a user s user name e Disallow access to webmail by all users The YM appliance identifies the most common free web e mail providers e Disallow access to adult content by all users e Record incoming e mail In order to capture such e mail the e mail m
75. e LAN side and one for the WAN side The YMM s Network Interfaces window displays the network status including LAN IP address Private IP address and WAN IP address Public IP address DHCP services settings and the default gateway To learn more about networking terminology go to Glossary on page 151 Set up Method This field shows how each IP address 1s configured Static IP address assigned manually by the administrator DHCP Client IP address acquired from a DHCP server PPPoE Client IP address acquired from the ISP s PPP server Interface This field shows whether each interface is enabled or disabled Enabled Interface is enabled Disabled Interface is disabled Link Status This field shows whether the interface is connected or not Connected Ethernet cable connected Disconnected Ethernet cable disconnected DHCP Service This field shows whether the DHCP Server service is enabled or not Your choices are Enabled Connected PCs can get IP addresses from the YM appliance Disabled DHCP Service disabled The starting address of the DHCP service is 172 16 1 100 presuming the default LAN address of the YM appliance is 172 16 1 1 The ending IP address is 172 16 1 200 and the lease time 1s one day Default Gateway The default gateway enables you to connect to the Internet through the WAN port on the YM appliance to use the YM appliance s integrated router If your interface is set up for either DHCP Client or PPoE Client
76. e already assigned The YM appliance supports up to 10 tunnels 7 Click Apply The screen refreshes If you do not receive an error message the VPN connection is enabled on the YM appliance Return To return to the task overview for this task go to a e Task Overview Establishing Road Warrior Connections With PPTP on page 97 e Task Overview Establishing Road Warrior Connections With L2TP IPSEC on page 97 e Task Overview Establishing Road Warrior Connections With IPSEC on page 98 Configuring Appliance for Road Warrior Connections A 105 Requesting Certificates From Appliance Before You Begin Return To Task Overview PPTP connection type does not require a certificate This procedure assumes that you intend to configure an L2TP IPSEC connection type Every user that wants to initiate a VPN connection must have a certificate that authorizes the user to connect This certificate must reside in a specific location on the user s PC The YM appliance is the Certificate Authority CA assigning all such certificates For this software release other CAs such as Verisign cannot be a CA With the YM appliance as the CA you do not need to pay for a certificate or spend the time to request one from a third party To generate the certificate Set up the VPN connection as outlined in Requesting Certificates From Appliance on page 106 Also ensure that the user that will initiate the VPN connection has a user accou
77. e connection types and these connection types encrypt all data that travels on the VPN e PPTP e L2TP IPSEC e IPSEC Choose a connection type based on the following comparison Note PPTP and L2TP IPSEC cannot be online simultaneously If you want to establish a VPN connection using PPTP you must disconnect the L2TP IPSEC connection and vice versa Table 10 1 Connection Type Comparison Characteristic PPTP L2TP IPSEC IPSEC Security strength God Time required to setup Uses certificates providing additional security However you do not need to spend money on a Certificate Authority CA because the YM appliance has a built in CA Allows multiple connections to the same VPN from the same temporary location If you and another coworker connecting to the same network want to work from the same cafe use PPTP Does not require that a YM appliance be the Internet gateway Allows the YM appliance to reside behind another router If you want to use IPSEC then replace the gateway with a YM appliance as shown in Figure 10 1 If you want to use PPTP you can use your current gateway as outlined in Figure 10 2 Available with Windows XP Professional Connects to a YM appliance that is in NAS Only mode Connects to a YM appliance that is in Router mode or Firewall mode Connects to a YM appliance that is in Proxy mode Planning Road Warrior Connections A 101 Use the following configuration if you do not have
78. e languages The default language is English To choose a different language Log on to YMM Go to Logging On To YMM on page 8 From the YMM click System gt Administration The Administration window appears 1 2 3 Inthe Language pane click Edit The Language Setting window appears 4 Choose your language selection from the drop down menu and click Apply Enabling and Disabling System Warning Notifications A 135 Understanding RAID and Disk Scrubbing This chapter contains the following sections e About RAID e RAID Level Comparisons e About Disk Scrubbing For more information about RAID go to the following procedures e To repair a RAID array go to Rebuilding Data on page 90 e To check RAID status go to Monitoring Progress of Data Rebuild on page 92 About RAID RAID Redundant Array of Independent Disks RAID combines multiple disk drives into an array of disk drives that appears as a single logical drive The benefits of RAID depend on the configuration you choose for your specific environment but benefits can include improved performance or fault tolerance or both Note The more redundancy the lower the total storage capacity for the given number of drives and the lower your chances of losing your important data The YM appliance ships with four disk drives pre configured for RAID 5 This configuration provides reliability and security for your data RAID 5 is striping
79. e time momentarily press and release the On Off Switch The YM appliance resets to the factory defaults and shuts down gracefully 30 A P400 Series User s Manual for YM Software v3 0 Circumventing IP Address Delay A PC on the LAN obtains an IP address from the YM appliance This connection between the two devices might take 15 minutes or more after you reboot the YM appliance or change to the YM appliance s LAN or WAN interface settings When a communication error occurs a PC times out and waits for a new connection to be established An option with Windows XP is to disconnect the Ethernet cable from the PC and then reconnect the Ethernet cable Alternatively you can establish a connection from a DOS prompt to bypass the waiting period To renew a connection in Windows XP 2000 1 From the Start menu go to Programs gt Accessories gt Command Prompt 2 Froma DOS prompt type ipconfig release and press Enter 3 Type ipconfig renew and press Enter Changing Host Name Domain Name and DNS Server The Host Configuration menu item enables you to set the following information for your Domain Name Server e Host Name e Domain Name e DNS Server s IP Address This information 1s used to control Internet services including mail delivery To change host configuration settings 1 Logonto YMM Go to Logging On To YMM on page 8 2 From the YMM click Network gt Host Configuration The Host Configuration win
80. ed on UL s own published Standards for Safety ALL COMMUNICATION WIRING SHALL BE LIMITED TO INSIDE THE BUILDING The Regulation for Certification of Information and Communication Equipment is based on Article 33 of the Telecommunications Basic Act and Articles 46 and 57 of the Radio Waves Act MIC standards are based on IEC standards The MIC mark is issued by the Radio Research Laboratory RRL CE Mark Declares compliance to the European Union EU EMC directive 89 336 EEC and Low Voltage directive 73 23 EEC Publication Change Record The following table records all revisions to this publication This first entry 1s always the publication s initial release Each entry indicates the date of the release and the number of the system release to which the revision corresponds System Release 22 0031 001 Rev 1 0 March 2006 YM Software v3 0 ii A P400 Series User s Manual for YM Software v3 0 Contents Copyrights and Trademarks 2 2 ee a a i Preface 1 About This Manual ssa sau ee eS EA ER rs E 1 Related Documentation 2 00 eee ee ee 1 Typographical Conventions a a eee ee ees 1 Contacting Anthology Solutions 0 2 0 2 50 208 2 Special Messages 1 ee a 2 Chapter 1 Getting Acquainted 3 YMUIAWOOUCHON maa it at eiat a Bete Ge Side Gh A a ee Ee AE 3 AME A 4 0 6 02 24 boa E o he we BS Bee Bh betwee wee be 4 VMG CUNY a ae doe ek fee E Soe and Be S a HK SD Paes E 5
81. ely restrict or add web privileges for the PCs you just registered e To create black lists and grey lists go to To create black list and grey list entries e To allow access to webmail go to To allow access to webmail e To allow access to adult content go to To allow access to adult content websites To return to the task overview for this task go to Task Overview Managing Internet Webmail and Adult Content Access on page 71 Allowing Access To Adult Content Before You Begin Return To Task Overview To allow access to adult content websites Configure your YM appliance to use Proxy mode as outlined in Changing Security Mode Settings on page 69 1 From the YMM go to Security gt Web Access Control The Web Access Control window appears 2 Select the Allow Adult Content checkbox as appropriate and click Apply 3 Optional Block additional adult sites as outlined in To create black list and grey list entries To return to the task overview for this task go to Task Overview Managing Internet Webmail and Adult Content Access on page 71 Allowing Access To Webmail Before You Begin Return To Task Overview To allow access to webmail Configure your YM appliance to use Proxy mode as outlined 1n Changing Security Mode Settings on page 69 1 From the YMM go to Security gt Web Access Control The Web Access Control window appears 2 Check the box
82. er the RAID rebuilds During the rebuild you can write and read data on the YM appliance but you must wait for the FAULT LED to stop flashing The FAULT LED stops flashing 30 minutes to 1 hour from the start of the rebuild process The storage configuration does not change during the rebuild process Note The length of the rebuild process depends on the amount of data on the YM appliance Table 9 3 provides some estimates These estimates are based on a one terabyte YM appliance During the rebuild process the array functions properly but the YM appliance s performance diminishes Table 9 3 Building RAID Time Estimates RAID Level Estimated Time in a one terabyte appliance No RAID e Cannot rebuild because no redundant data exists e Must reformat disk drives Go to Reformatting Disk Drives on page 91 RAID 0 e Cannot rebuild because no redundant data exists e Must reformat disk drives Go to Reformatting Disk Drives on page 91 RAID 1 e 2 hours RAID 1 0 e 2 hours RAID 5 e 8 hours To rebuild data on a disk drive 1 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears 2 In the Network Storage Configuration pane click Edit 3 Select the logical disk s that you want to repair Y ou do not need to specify the physical disk drive 4 Select Repair selected disk radio button 5 Click Apply A confirmation window appears 6 Verify your selection and click Ac
83. es As a result of CIF SMB protocol larger files back up faster than smaller files Processing power of your server or clients or both To plan the backup 1 Choose your backup method and define your backup restore and disaster recovery strategy To learn more about such methods and strategies refer to the following white papers e Building a Backup Strategy for SMBs at http support yellowmachine com e Speed vs Accuracy in Backup and Restore at http support yellowmachine com Choose a backup server To learn more about backup server requirements refer to Disk to Disk to Tape Backups with Retrospect at http support yellowmachine com Identify your backup device and verify that the backup device meets your disk drive requirements You must back up to a disk outside the device that you intend to back up The backup device must have disk space greater than the amount of data you want to back up If you want to back up data that resides on a YM appliance and if you do not have enough disk space on another system to store all the data you want to back up you can purchase another YM appliance specifically to store your backup Schedule the backup To minimize any impact to network performance schedule backups during off peak times Identify future growth You can easily add another YM appliance to your network and assign specific resources to each YM appliance Back up the data as outlined in Backing Up Data Usi
84. ets additional YM appliance settings to the factory default To learn about these additional settings go to MODE Button on page 9 Locate the MODE button on the front panel to the right of the indicator LEDs Figure 1 3 With the system running push and hold the MODE button and at the same time momentarily press and release the On Off Switch The YM appliance resets to the factory defaults and shuts down gracefully Managing Group Accounts in YMM Group accounts provide a convenient way to manage file and directory permissions for multiple users Group accounts are used in YMM s File Manager to allow specific access permissions for a group of users Only valid users can be members of a group account To create a group account 1 2 3 4 Log on to YMM Go to Logging On To YMM on page 8 From the YMM click User gt Group Accounts The Group Accounts window appears Click Create a new group Type in a descriptive name for a group of users Adhere to the following guidelines and requirements e No spaces e Does not start with a number e Not case sensitive Click the Selector button and wait for the Select Users pop up window to appear 50 A P400 Series User s Manual for YM Software v3 0 6 Add users or remove members e To add users to the group click the users from the left side of the Select Users window e To remove members from the group click the users from the right side of the Select User
85. ewall mode 3 Set up port forwarding Setting Up Port Forwarding on page 33 Setting Up Port Forwarding Before You Begin This procedure assumes the following You have a public IP address which your ISP provided A public IP address in one that is not hidden behind a firewall In this procedure you will assign this public IP address to the YM appliance s WAN interface The YM appliance is in Firewall mode To change security modes go to Changing Security Mode Settings on page 69 To set up port forwarding Contact your ISP to obtain a public IP address if you do not already have one Then ensure that the YM appliance is in Firewall mode To change security mode settings go to Changing Security Mode Settings on page 69 1 Log onto YMM Go to Logging On To YMM on page 8 2 FTP amp Telnet Services Only Enable FTP and Telnet access for each user that needs to initiate an FTP or a Telnet request a Log onto YMM Go to Logging On To YMM on page 8 From the YMM click User gt User Accounts The User Accounts window appears Select the FTP Access Yes radio button or the Telnet radio button b c For the user account to which you need to assign FTP or Telnet access click Edit d e Click Apply About Port Forwarding A 33 3 From YMM go to Network gt Network Interfaces and record the IP address and the subnet mask of the YM appliance s LAN interface 4 On the compute
86. f the power plug could result in permanent damage to your equipment as well as risk of electric shock and or fire or both Uninterruptible Power Supply To protect the YM appliance from power outages and power shortages purchase an Uninterruptible Power Supply UPS A YM appliance with 1TB consumes 60 Watts A UPS protects your data just as much as RAID Install the UPS between the power outlet and the YM appliance A UPS stores limited back up power to enable you to power off the YM appliance Power off the YM appliance during a power shortage or power outage to prevent damage to the YM appliance s disk drives To configure a UPS go to Configuring a UPS on page 134 16 A P400 Series User s Manual for YM Software v3 0 Powering On Off and Rebooting Appliance This chapter covers the following topics e Powering On Appliance e Powering Off Appliance e Rebooting Appliance Powering On Appliance To power on your YM appliance Recommendation Anthology Solutions recommends that at a minimum you protect your YM appliance by using a power strip with surge protection or ideally by using an Uninterruptible Power Supply UPS To configure a UPS go to Configuring a UPS 1 Ensure that the Emergency Power Switch is on If it is not on turn on the Emergency Power Switch and wait five seconds 2 Press and release the On Off Switch This action starts the power on sequence If you just
87. fic and VPN services to the YM appliance Note Currently PPTP is the only connection type that supports the configuration that is outlined in Figure 10 2 Task Overview Establishing Net To Net Connections A 99 a Enable WAN access on the router To learn how to enable WAN access go to your Linksys or NetGear documentation As the following example shows the Block WAN Request radio button enables and disables external access on a Linksys router Block WAN Request O Enable Disable Pecas Enable Disable IPSec Pass Through amp Enable Disable PPTP Pass Through Enable Disable Remote Management Enable O Disable Port 8080 Remote Upgrade O Enable Disable th OEnable Disable size 0 b Port forward VPN requests from the router to the YM appliance To learn how to port forward go to your Linksys or NetGear documentation c Port forward NetBIOS traffic to the YM appliance The Start Port is 137 and the Finish Port is 139 Use the TCP UPD as the protocol type Although Linksys routers forward NetBIOS traffic by default NetGear routers do not Return To return to the task overview for this task go to To Task 4 Task Overview Establishing Road Warrior Connections With PPTP on page 97 e Task Overview Establishing Road Warrior Connections With L2TP IPSEC on page 97 e Task Overview Establishing Road Warrior Connections With IPSEC on page 98 Overview Supported Operating Systems To esta
88. figurations A 21 Storage Network Router and VPN Router In addition to using the YM appliance s storage and router capabilities as shown in Figure 4 3 the YM appliance can be a Virtual Private Network VPN router as shown in Figure 4 5 If you have not yet set up your network this configuration enables you to use all of the YM appliance s capabilities without the need to purchase a router If you have an existing router you can replace it with the YM appliance 1 Connect the DSL or cable modem to the YM appliance s WAN port as shown in Figure 4 3 2 Set the YM appliance to Storage and Router mode as outlined in Using Appliance as Storage and Router on page 23 3 Configure VPN as outlined in Connecting Remotely To Appliance on page 95 Figure 4 5 YM Appliance as Storage Network Router and VPN Router 22 A P400 Series User s Manual for YM Software v3 0 Using Appliance as Storage and Router When you initially set up your network configuration the Read Me First for YM Software v3 0 walked you through how to use the YM appliance as storage only However you might want to use the YM appliance as both a storage appliance and a router in Firewall or Proxy mode to achieve greater security This procedure assumes the following You are not using a static IP from your Internet Service Provider You want to physically eliminate your existing router from your network configuration and that router is also you
89. for Allow Webmail as appropriate and click Apply To return to the task overview for this task go to Task Overview Managing Internet Webmail and Adult Content Access on page 71 72 A P400 Series User s Manual for YM Software v3 0 Creating Black Lists and Grey Lists Proxy mode automatically activates Web Access Control which blocks adult content Adult content 1s defined by an industry wide database of indecent URLs and by a list a keywords Because this method does not block most indecent websites use the black list and the grey list features in conjunction with the adult content feature to block additional adult websites You can also use black lists and grey lists to block access to websites related to any subject Black lists completely restrict access to domains URLs that you specify Grey lists restrict access to defined domains URLs only during the time periods that you specify To create black list and grey list entries Before Configure your YM appliance to use Proxy mode as outlined in Changing Security Mode You Settings on page 69 Begin 1 From the YMM go to Security gt Web Access Control The Web Access Control window appears 2 Click Black List or Grey List The Domain List window appears 3 Inthe Add New field type the domain name or URL that you want to block 4 Click Add New to add the domain name or URL to the list of blocked domains A new field appears Use this field to continue addin
90. form the following sequence of tasks 1 Plan your VPN Planning Net To Net Connections on page 116 2 Establish VPN Connection a Configure router Configuring Router for Net To Net Connections on page 118 b Connect to the gateway Initiating Net To Net Connection on page 123 Planning Road Warrior Connections To plan your Road Warrior connection 1 Verify that the client s operating system is supported Go to Supported Operating Systems on page 100 2 Choose the client software Go to Supported Client Software on page 100 3 Choose either a PPTP connection type or an L2TP IPSEC connection type Go to Supported Connection Types and Road Warrior Configurations on page 101 4 Configure your network if you have not already done so Go to Example Configurations on page 20 5 Determine the YM appliance s WAN IP address Public IP address and LAN IP address Private IP address Record these IP addresses and have this information available when you configure VPN Go to Identifying Appliance IP Addresses on page 28 6 Ifyou intend to configure VPN from a remote location you must enable external access on the YM appliance before you access the YM appliance from a remote location Go to Enabling External Access Control on page 74 7 Ifyou want the YM appliance as your VPN router but not your gateway as shown in Figure 10 2 set up the router to port forward NetBIOS traf
91. ft Backup for higher accuracy of backup restores use full backups not Windows incremental backups Windows backup applications use a file attribute an archive bit to differentiate changed files from unchanged files Some non backup applications use this file attribute for other purposes thereby causing this attribute to be unreliable Task Overview Backing Up Data Using Retrospect A backup consists of the following sequence of tasks Task Instructions 1 Plan the backup Planning the Retrospect Backup on page 77 2 Perform the backup Backing Up Data Using Retrospect on page 78 3 Optional Learn more about Retrospect Mac http www emcinsignia com products homeandoffice retroformac e Windows http www emcinsignia com products homeandoffice retroforwin 76 A P400 Series User s Manual for YM Software v3 0 Planning the Retrospect Backup Next Task Using Retrospect you can back up data for example home directories on a computer or multiple computers to the YM appliance or back up data on YM appliance to another device The Retrospect Wizard requires several minutes to several hours to back up your data The required time depends on the following factors Amount of data that you need to back up Network connection speed Number of files that you need to back up The more files that need to back up the more time required as the backup software needs to cache the file names Number of small fil
92. ft CHAP Version 2 MS CHAP v2 For MS CHAP based protocols automatically use my Windows logon name and password and domain if any Figure 10 8 Specifying Data Encryption Instructions 8 Click IPSec Settings deselect the Use pre shared key for authentication checkbox click OK e Windows XP enables you to use certificates or preshared keys as authentication mechanisms Windows 2000 supports certificates only e The YM appliance does not support preshared keys for Road Warrior connections The YM appliance supports certificates 9 Specify the VPN connection type a Click the Networking tab b From the Type of VPN drop down list choose PPTP VPN c In the list box select Internet Protocol TCP IP checkbox and if installed deselect NWLink IPX SPX NetBIOS and click OK 10 Enter the user name and password as entered in YMM and click Connect The software connects your computer verifies your user name and password registers your computer and authenticates Upon a successfully VPN connection the authentication window disappears Configuring PPTP Connections and Initiating Road Warrior Connection To Appliance A 111 11 Right click on the connection icon to view the status of the connection The connection icon is in the system tray which is located in the lower right corner of the screen Next Now that you have a VPN tunnel access a computer or YM appliance Step Accessing a Computer or Appliance on V
93. g domain names 5 Use Edit and Delete to modify or delete domain names that you previously entered 6 Click Finish Database Edit to close the window and return to Access Control Rules Settings e Ifyou are adding a black list you are done e Ifyou are adding a grey list proceed to Step 7 7 Select the days for which you want access to be restricted 8 Select the start and end times for which you want access to be restricted 9 Use the Description field to type in descriptive comments and click Apply Return To return to the task overview for this task go to Task Overview Managing Internet To Task Webmail and Adult Content Access on page 71 Overview Changing Archive Location for Recorded E mail When set to Proxy mode the YM appliance records all e mail traffic All e mail saves to a default area on the hard drive System default maximum capacity is 900MB If you need more space select a logical disk on which to archive the mail If you choose a logical disk the recorded e mail traffic archive file grows as large as necessary To change location of recorded e mail 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click Storage gt Quick Network Storage The Quick Network Storage window appears Creating Black Lists and Grey Lists A 73 3 In the Mail Disk drop down menu select a logical disk to where you want the e mail archive to reside 4 Click Apply 5 Select Accept Chan
94. ge such as the message shown below fix the connection before you proceed e Command Prompt Microsoft Windows AP Version 5 1 260H OC Copyright 19785 2661 Microsoft Corp Q s gt ping 69 238 127 211 Pinging 69 2358 127 211 with 32 bytes of data 2 Double click on the connection icon shortcut that you created in Step 9 of Creating the VPN Connection Using Windows Connection on page 109 3 From the Connection window click Properties 4 Click the General tab and verify the YM appliance s WAN IP address Public IP address or hostname 5 Click the Security tab 6 Select Advanced customer settings radio button and click Settings The Advanced Security Settings window appears 110 A P400 Series User s Manual for YM Software v3 0 7 Specify data encryption instructions a In the Data encryption drop down list select Require encryption b Select the Microsoft CHAP Version 2 checkbox and deselect all other protocols as shown in Figure 10 8 and click OK Advanced Security Settings E ex Data encryption Require encryption disconnect if server declines Logon security Use Extensible Authentication Protocol EAF e Properties e Allow these protocols M Unencrypted password PAP Shiva Password Authentication Protocol SPAP Challenge Handshake Authentication Protocol CHAP Microsoft CHAP MS CHAP gt Allow older MS CHAP version for windows 95 servers lw Microso
95. ges in the confirmation window You can read all recorded e mail messages from a postman account that you set up through an e mail client application such as Microsoft Outlook or Outlook Express For more information go to Creating a Postman Account in Outlook on page 147 Enabling External Access Control When WAN access is enabled you can select one of two enhanced security modes e Firewall e Proxy With these security modes by default you do not have access to the YMM through the WAN port This default provides greater security However you have the option to enable access to the YMM from the WAN port To enable access to appliance from WAN 1 Logonto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt Administration The Administration window appears 3 In the External Access Control pane click Edit The External Access Control window appears 4 Select the Yes radio button to allow access Setting Idle Timeout The idle timeout setting can provide added security to the YM appliance Using the idle timeout feature you can configure the YM appliance to e Close the YMM automatically after a certain period of inactivity e Prevent multiple administrators from logging in to the YMM simultaneously The default idle timeout is 0 This default setting disables the idle timeout feature With the idle timeout feature disabled the YMM does not automatically close and allows multiple admi
96. he DDNS service provider 6 Click Apply 32 A P400 Series User s Manual for YM Software v3 0 About Port Forwarding Port Forwarding enables you to retain the security that the YM appliance in Firewall mode offers and still enable users to access certain services Port Forwarding provides functionality for VPN VoIP or Internet gaming You can also use this function to establish a Web FTP or File Server on the LAN through the YM appliance Port Forwarding also know as tunneling redirects Internet traffic on a given port to a specific computer on the LAN When users from the Internet make connection requests to the YM appliance the YM appliance can forward those requests to specific servers on the LAN to service the requests e By default FTP and Telnet pass through services are not enabled because these services are not secure To enable these services you must port forward the requests to a server e By default VPN pass through services are enabled Nonetheless you must port forward the requests to a VPN router To learn about how to enable the YM appliance as a VPN router go to About Creating VPN Connections To Appliance on page 96 To enable port forwarding on a YM appliance perform the following sequence of tasks Task Instructions 1 Establish a public IP address for the Contact your ISP YM appliance s WAN interface 2 Ensure that YM appliance is in Changing Security Mode Settings on page 69 Fir
97. he RAID system reads that specific disk block when you open a file A disk scrubber initiates a read operation on all user data on the YM appliance The disk scrubber does not read unused data blocks If the disk scrubber detects a disk block failure the disk scrubber notifies the RAID system and the RAID system fixes the problem if possible Note Disk scrubbing generates I O therefore performance degradation exists during the disk scrubbing process However this performance degradation has a minimal impact on users because disk scrubbing occurs when the YM appliance is idle To enable disk scrubbing go to Scrubbing Disks for Disk Block Failures on page 81 Disk Scrubbing Operations on RAID 5 Configurations If the disk scrubber identifies a block error the RAID system performs the following sequence of tasks 1 Reads the data from the remaining data blocks and parity block 2 Reconstructs the data on the bad data block 3 Writes the data to a new data block 4 Expires the bad data block However in the rare case that the disk scrubber identifies a block error on both the data block and the corresponding block the RAID system cannot fix the block error and the RAID system cannot recreate the lost data Disk Scrubbing Operations on RAID 1 Configurations If the disk scrubber identifies a block error the RAID system performs the following sequence of tasks 1 Reads the data from the mirror block 2 Writes the d
98. he Reset Certificate Authority checkbox Caution The Reset Certificate Authority checkbox revokes all certificates that have been issued by the YM appliance If for some reason an unauthorized person accesses your network you might want to revoke all certificates if you cannot identify how a person obtained access 6 Do one of the following to enable the VPN connection e For IPSEC connections skip to Step 7 IPSEC connections do not require a Virtual IP range For PPTP and L2TP IPSEC connections specify a Virtual IP range When you connect to a VPN from a temporary location for example a cafe your computer receives an IP address from the cafe s router When you connect to the remote location the YM appliance VPN router provides another IP address and this IP address 1s called a Virtual IP address Therefore when you configure the YM appliance as a VPN router you must provide the YM appliance a range of IP addresses that the YM appliance can assign computers that want to connect to the VPN You can accept the default IP address range that YMM provides or specify your own range The range must comply with the following requirements e Must be compatible with the LAN e Cannot include the IP address of the YM appliance s LAN e Cannot include static IP addresses that are already assigned to other devices for example a printer e YM appliance is VPN Router Not Gateway Cannot conflict with the router s DHCP
99. he YM appliance to complete a normal power off sequence The YM appliance shuts down properly to prevent data loss Upon completion all LEDs turn off To power off YM appliance through the YMM 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt System Power The System Power window appears 3 Click Edit 4 Select the Power Off System checkbox to shut down the YM appliance The confirmation window appears 5 Click Yes to continue or No to abort Rebooting Appliance To reboot YM appliance Log on to YMM Go to Logging On To YMM on page 8 From the YMM click System gt Boot Disk The Boot Disk window appears Click Edit In the Boot Disk Status pane select Reboot System checkbox and click Apply oh ae ge i Ee When prompted click Yes to reboot The system initiates the reboot process 18 A P400 Series User s Manual for YM Software v3 0 Configuring the Network This chapter covers the following topics Example Configurations Using Appliance as Storage and Router Adding Yellow Machine Appliances Extending to Multiple Departments About Network Interface Settings Identifying Appliance IP Addresses Changing Network Interface Settings Fixing Incompatible Network Settings Resetting Network Settings Circumventing IP Address Delay Changing Host Name Domain Name and DNS Server Using Dynamic DN
100. he right side of the slot frame Place the YM appliance on the side opposite the board and remove the two mounting screws on the left side of the slot frame Caution Carefully remove the screws so that you do not drop the screw in the enclosure c Disconnect the HDD 1 HDD 2 HDD 3 and HDD 4 power connectors from the disk drive d Slide the disk drive out of the HDD 4 slot Return To return to the task overview for this task go to Task Overview Replacing a Failed Disk To Task Drive on page 85 Overview Removing a Failed Disk Drive A 87 Installing a New Disk Drive To install the new disk drive 1 Configure the new disk drive as a Master in accordance with the drive manufacturer s instructions regarding jumper settings 2 Using one of the four HDD labels that shipped with YM appliance record identification information for the new disk drive Each label has a number HDD1 HDD4 and color red green blue yellow If for example HDD2 1s the disk drive you intend to replace use the HDD2 green label 3 Attach the HDD label to the top connector end of the new disk drive 4 Do one of the following based on the new disk drive that you are installing e IfHDD 1 failed go to HDD1 e IfHDD 2 failed go to HDD2 e IfHDD 3 failed go to HDD3 e IfHDD 4 failed go to HDD4 With the connector pins facing up slide the new disk drive into the HDD 1 slot Secure the HDD
101. hreshold A recommended threshold setting in a normal environment is 90 1 e when disk usage hits 90 notification will be sent to the defined administrator s e mail address es Notification for this event can be disabled by setting the value of Disk Usage Threshold to 0 not recommended System Log The YM appliance checks system logs hourly 1 e syslog maillog etc Check and sends a notification summary to the administrator s e mail address es You can disable this notification feature if the log check is not required Hard Disk Fault Ifthe YM appliance detects any disk drive fault then warning messages will be sent to the administrator s e mail address es This notification or warning cannot be disabled To enable or change system warning notification settings 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt Administration The Administration window appears 3 Inthe System Warning Notifier pane click Edit The Edit System Warning Notifier window appears 4 Specify your notification settings and click Apply Troubleshooting Tips If you do not receive notifications under expected conditions ensure that your Internet Service Provider s spam application is not classifying the YM appliance s e mails as spam The YM appliance s e mail address is root yellowmachinestorage yellowmachine com Changing Appliance s Language Setting The YM appliance supports multipl
102. iew Establishing Road Warrior Connections With PPTP A 97 Task Overview Establishing Road Warrior Connections With IPSEC To establish a Road Warrior Connections with the IPSEC connection type perform the following sequence of tasks 1 Plan your VPN if you have not already done so Planning Road Warrior Connections on page 99 2 Establish the VPN Connection a Setup the VPN on the YM appliance Configuring Appliance for Road Warrior Connections on page 104 b Create a user account for the user that will Administering User Accounts in Workgroup initiate the VPN connection Environment on page 47 c Generate the certificate for the client Requesting Certificates From Appliance on page 106 d Install SafeNet SoftRemote Software For product documentation go to http www safenet inc com Import the certificate Import a CA Certificate in SoftRemote Online Help e f Create the VPN connection Add and Configure a Connection in SoftRemote Online Help Note You must define the connection using the YM appliance s IP Subnet not the IP Address or the IP Address Range The YM appliance supports the IP Subnet only g Configure the VPN connection and connect to Add and Configure a Connection in the YM appliance SoftRemote Online Help 98 A P400 Series User s Manual for YM Software v3 0 Task Overview Establishing Net To Net Connections To establish a Net To Net Connections per
103. ificates 108 Figure 10 7 Locating Certificate in Trusted Root CA Certificates 108 Figure 10 8 Specifying Data Encryption Instructions 111 Figure 10 9 Specifying Data Encryption Instructions 114 Figure 10 10 Net to Net Connection Example 1 117 Figure 10 11 Net to Net Connection Example 2 0 06 117 Figure 10 12 Configuring YM Appliance for Net To Net Connection 119 Figure 10 13 Configuring Linksys Router for Net To Net Connection 120 Figure 10 14 Creating IKE Policy for NetGear Router 121 Figure 10 15 Configuring NetGear Router for Net To Net Connection 122 Figure 10 16 Initiating a VPN Connection on the YM Appliance 123 Figure 10 17 Determining Hosts Computer Name 126 Figure 1121 Conneciing a UPS a s aaja dra E ee a a E e a 134 Figure 121 NO RAID a rs oe ie a e A De ee A Ei 139 Figure 12 2 RAID O Striping s aoso a 140 Figure 12 3 RAID 1 Mirroring 6 2 ee ee ee a 141 Figure 12 4 RAID 5 Striping plus Parity 2 800 142 Figure B 1 Outlook E mail Account for Postman 148 Figures A vii Tables Table 1 1 YMM Drop down Menu Items 2 088258 6 Table 1 2 Explanation of LED Status Lights 10 Table 2 1 Temperature Humidity and Altitude Specifications 14 Table 4 1 Ports Used By Internet Games 004 34 Table 4 2 Ports Used By Network Applications
104. igns new IP addresses to other network devices dynamically so that the administrator does not need to perform this task manually each time a device is added to the network Dynamically assigned IP addresses can change each time a PC or other device is turned on and requests an IP address of the DHCP server DNS Domain controller Domain Name Service DNS translates Internet hostnames such as www mycompany com to the corresponding IP address for example 192 168 1 119 and performs the reverse translation A domain controller is a computer that runs Windows Active Directory This computer manages user access to the network enabling users to log on and access shared resources IP Address LAN IP Address IP stands for Internet Protocol Every device on a network including the YM appliance and any PCs servers and routers use this protocol Each device has a unique IP address You can assign an IP address either automatically through a DHCP server or manually e Ifmanually assigned you must type in the IP address before the device can connect to the network e If automatically dynamically assigned the addresses are assigned when the device connects to the network This address is the private IP address assigned to a computer or router PPPoE Router Point to Point Protocol over Ethernet PPPoE is a broadband connection that provides user name and password authentication and data transport A r
105. igure 4 6 Multiple Yellow Machine Appliances on a Network Adding Yellow Machine Appliances A 25 Extending to Multiple Departments You can also use additional YM appliances for storage capacity expansion to multiple departments with the option to augment security on a department by department basis Tip Use the Server Description field From the YMM click Storage gt Quick Network Storage to label YM appliances that are specific to each department In the following network scenario the WAN interface on the first YM appliance operates as the default gateway to the Internet however network connections connect from the LAN port s on the first YM appliance to the WAN ports on the second YM appliance and beyond Those WAN ports must remain enabled WAN Cable or ADSL Modem ri E WAN Port LAN Ports WAN Port WAN Port Figure 4 7 Creating Sub Networks with Multiple Appliances Security settings can remain in the default Router mode for the second YM appliance and beyond However if you want to switch the YM appliance to Firewall mode or Proxy mode enable the External Access Control as outlined in Enabling External Access Control on page 74 The effort required to maintain your network increases with the relative complexity of your network configuration 26 A P400 Series User s Manual for YM Software v3 0 About Network Interface Settings If you use the YM appliance as a router you need two IP addresses one for th
106. ins locked and nobody can access it without a password In addition no one will be able to see the work you are doing remotely Tip To disconnect from the host computer simply log off using the Start menu Troubleshooting Tips If you cannot locate a computer on the network Turn off the firewall on the computer that you want to connect to if you are connecting using VPN with SoftRemote Unlike PPTP and L2TP IPSEC IPSEC cannot penetrate a firewall Ensure that the computer that you want to connect to is powered on Leave this computer running locked and connected to the corporate network with Internet access Configuring Windows Firewall To Allow Access A 127 Monitoring Appliance This chapter covers the following topics Identifying Appliance Uptime and Software Version Updating System Time Monitoring Storage Status Monitoring LAN Ports Monitoring Power To Appliance Configuring a UPS Enabling and Disabling System Warning Notifications Changing Appliance s Language Setting Monitoring Appliance A 129 Identifying Appliance Uptime and Software Version Identify the YM appliance s software version to compare the YM appliance s software version against new software releases If your YM appliance has an outdated software version consider upgrading to receive the latest enhancements To upgrade the YM appliance go to the P400 Series Installation and Upgrade Guide for
107. ith your thumbs while using your fingers to pull the top cover toward you clearing the security loop before lifting off the cover Do one of the following based on the failed disk drive that you are removing e IfHDD 1 failed go to HDD1 e IfHDD 2 failed go to HDD2 e IfHDD 3 failed go to HDD3 e IfHDD 4 failed go to HDD4 Disconnect HDD 1 ribbon cable from the disk drive resting the ribbon cable on the support bar Unscrew the mounting screws that secure HDD 1 to slot frame There are three screws per drive With the YM appliance in an upright position unscrew the two mounting screws on the right side of the slot frame Place the YM appliance on the side opposite the board and remove the two mounting screws on the left side of the slot frame Caution Carefully remove the screw so that you do not drop the screw in the enclosure Disconnect the HDD 1 power connector from the disk drive Slide the disk drive out of the HDD 1 slot Disconnect HDD 1 and HDD 2 ribbon cables from the disk drive resting the ribbon cables on the support bar Unscrew the mounting screws that secure HDD 2 to slot frame There are three screws per drive With the YM appliance in an upright position unscrew the two mounting screws on the right side of the slot frame Place the YM appliance on the side opposite the board and remove the two mounting screws on the left side of the slot frame Caution Carefully
108. ium compatible processor e 128MB of RAM at minimum Recommendation For better performance Anthology Solutions recommends 256MB of RAM e CD ROM or DVD drive 160 MB of disk space Product Requirements and Specifications A 13 Network Clients The following network clients are supported Each client PC requires an Ethernet connection The YM appliance supports the following operating systems for clients e Microsoft Windows 2000 2003 and XP e Mac OS X 10 3 at minimum e Unix or Linux through NFS Physical Specifications The YM appliance weights 7 94 Kg 17 5 lbs with disk drives and has the following physical dimensions e Width 14 cm 5 5 inches e Height 17 8 cm 7 0 inches e Length 30 7 cm 12 1 inches Environmental Requirements Temperature Humidity and Altitude Specifications The YM appliance operates under specific temperature humidity and altitude specifications Table 2 1 lists these specifications Table 2 1 Temperature Humidity and Altitude Specifications Environmental Requirement Minimum Maximum Operating temperature 0 C 32 F 35 C 95 F Recommended operating 20 C 68 F 25C TI EF temperature Nonoperating temperature 10 C 14 F 50 C 22 F Operating altitude 15 m 50 ft 3 048 m 10 000 ft Nonoperating altitude 15 m 50 ft 12 192 m 40 000 ft Operating humidity 10 90 noncondensing Recommended operating 40 70 humidity Nonoperating humidi
109. k se sc es ss mea sx ar ee oe Default Gateway 14 8 1 1 3 Launch your Internet browser 4 Type YMapplianceLANIPaddress or ComputerIPAddress in the address field of the web browser and click Go The computer s disk or YM appliance s logical disk appears in the browser window E YM900347 192 168 1 104 Microsoft Internet Explorer File Edit View Favorites Tools Help Ea gt Ei A Search HE Folders iii Address W 192 168 1 104 gt Viewpoint F Web Search JA Search Results 1 Bookmarks 3 Pop ups 7 4 a l Ka Photos ro Network Tasks PS dki Lo e Printers and Faxes a Sa 5 Simply double click on the disk to access the YM appliance s or computer s storage or drag and drop files into the folder s 124 A P400 Series User s Manual for YM Software v3 0 About Remote Desktop Control The YM appliance supports Remote Desktop Control RDC through Microsoft s Remote Desktop software RDC enables you to use any computer s client mouse and keyboard to interact with another computer host through the Internet and in real time RDC enables you to transfer files between these two computers You can also run the host s applications on the client computer without having software installed on the client computer Task Overview Initiating Remote Desktop Control To initiate remote desktop control perform the following sequence of tasks T
110. liance As outlined in Working With Files Folders and Storage on page 53 users can have equal access to all logical drives and all files and folders In this case users do not require user accounts However if you want to restrict access at either the disk or folder level for one or more users all users must have user accounts Group accounts provide a convenient way to assign a set of permissions to groups of users Managing User Accounts in YMM Before you can control a user s access to the storage you must create an account To ensure a secure user name and password for the account the user name and password must adhere to the following guidelines e Must be unique Cannot contain spaces e Are case sensitive e Cannot start with a number Must not contain special characters as outlined in Character Restrictions and Limitations on page 54 e Contain a combination of at least 6 to 8 alpha and numeric characters Administering User Accounts in Workgroup Environment A 47 The following accounts are reserved for system administration only Table 6 1 User Accounts Admin Default superuser account for YMM administration Additional superusers can be assigned initially by admin to administer the YMM All accounts that display SuperUser in the Description field are superuser accounts YMM 1s accessible only by those with superuser Status Postman System e mail recording administrator account When the system i
111. linking the port is operating at 100 Mbps If the green LED is blinking the port is operating at 10 Mbps Serial Port Use the standard 9 pin serial port to connect an Uninterruptible Power Supply UPS Use the YMM to monitor the status of the UPS and to shut down the system in the event of a power failure The YM appliance supports all products in the APC Smart UPS family e To learn about UPS monitoring and system shutdown go to Monitoring Power To Appliance on page 133 To connect the YM appliance to a UPS go to Configuring a UPS on page 134 12 A P400 Series User s Manual for YM Software v3 0 Product Requirements and Specifications The YM appliance has system and space requirements and operates under specific environmental conditions and electrical specifications This chapter covers the following topics e System Requirements e Physical Specifications e Temperature Humidity and Altitude Specifications e Cooling Requirements e Electrostatic Discharge Mechanical Vibration and Shock Specifications e Electrical Specifications and Power Requirements e Uninterruptible Power Supply System Requirements Administrative PC To set up and administer the YM appliance you need a PC that meets the following requirements e Microsoft Windows 2000 2003 and XP e Mac OS X Mozilla Firefox e Windows Internet Explorer 6 0 or greater e 5S500MHz Pent
112. n page 8 2 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears 3 Click the Show RAID Status e RAID status U indicates that the disk drive is up e RAID status indicates that the disk drive is down e Resync status indicates percentage complete amount remaining and time left during the RAID build and repair process Changing a Boot Disk The YM appliance enhances system reliability by storing redundant system images on each disk A copy of all system and configuration files resides on a reserved partitions of all detected disk drives Only one functioning drive a boot disk is required for the YM appliance to boot up and provide services You can change the boot disk that the YM appliance uses Normally you do not need to make changes to the boot disk However you need to change the boot disk under the following circumstances e Ifa disk drive failed and it is the boot disk If you need to replace a disk drive that is also a boot disk go to Task Overview Replacing a Failed Disk Drive on page 85 e If you want to access data from an older disk that has a different configuration from the current disk you must select the old disk as the boot disk and reboot the YM appliance To change the boot disk without reboot Log on to YMM Go to Logging On To YMM on page 8 From the YMM click System gt Boot Disk The Boot Disk window appears Click Edit 1 2 3
113. nabling Unix Linux Systems YM appliance enable NFS as Clients on page 37 2 For the user or group of users that you want to Administering User Accounts in Workgroup access the logical disks create the user Environment on page 47 account or group account 3 Set the Security Level Permission Level to Workgroup Only Setting Permission Policy User on page 63 4 Define disk permissions Workgroup Only Defining Disk Permissions on page 63 5 Define file and folder permissions Copying and Creating Files and Folders Through YMM on page 65 6 Optional Set a quota on the logical disk Workgroup Only Managing Files and Folders on page 64 For more information about user access permissions go to Workgroup Only About User Access Permissions Task Overview Workgroup Only Sharing Files and Storage A 61 Workgroup Only About User Access Permissions User access permission policies are defined by a combination of the following e The Security Level Permission Level access permission setting Share or User Share is equivalent to Window s Everyone group e The user specific permissions for Read Only or Read Write access on a logical disk e Permissions set for specific file folders The combined permissions options result in the following policies Table 7 2 Access Permissions Policies Minimal Maximum All Users valey Security s nor beati y Security Blocked Sec
114. nd Prompt b From a DOS prompt type ping YMApplianceWANIPAddress and press Enter If the YM appliance does not respond with a Reply message such as the message shown below fix the connection before you proceed e Command Prompt Microsoft Windows AP Version 5 1 26H0H LG Copyright 19785 2681 Microsoft Corp Q s gt ping 69 238 127 211 Pinging 697 238 127 211 with 32 bytes of data 2 Log onto YMM Go to Logging On To YMM on page 8 3 From the YMM click Security gt VPN The Virtual Private Network window appears If there are VPN connections online this window displays those connections Otherwise the widows indicates No Active Connections 4 Click VPN Setup The Virtual Private Network Setup window appears 5 Inthe IPSEC Net to Net Services pane select the Create New Yes radio button 118 A P400 Series User s Manual for YM Software v3 0 Return To Task Overview Before You Begin 6 Specify the values in the required fields Figure 10 12 provides an example in which the YM appliance is an endpoint to Figure 10 15 Roadwarrior Services Enable PPIP O res No PPTP Virtual IP Range 4 Enable L2TP IPSec O Yes ONO panes O VAT E Enable IPSec Yes ONo Reset Certificate Authority IPSec Net to Net Services Create New Yes ONo YPN Tunnel Name Beijing Office Preshared Key Jfgobeijing Remote IP Address 9 230 127 212 Remote Protected Network 192 168 0 0 Remote Protected Netmask 2
115. ndows XP enables you to use certificates or preshared keys as authentication mechanisms Windows 2000 supports certificates only e The YM appliance does not support preshared keys for Road Warrior connections The YM appliance supports certificates 114 A P400 Series User s Manual for YM Software v3 0 Next Step Return To Task Overview 10 11 Specify the VPN connection type a Click the Networking tab b From the Type of VPN drop down list choose L2TP IPSec VPN c In the list box select Internet Protocol TCP IP checkbox and if installed deselect NWLink IPX SPX NetBIOS and click OK Enter the user name and password as entered in YMM and click Connect The software connects your computer verifies your user name and password registers your computer and authenticates Upon a successfully VPN connection the following authentication window disappears Right click on the connection icon to view the status of the connection The connection icon is in the system tray which is located in the lower right corner of the screen Now that you have a VPN tunnel access a computer or YM appliance Accessing a Computer or Appliance on VPN Through Web Browser on page 124 Task Overview Initiating Remote Desktop Control on page 125 To return to the task overview for this task go to Task Overview Establishing Road Warrior Connections With L2TP IPSEC on page 97 Troubleshooting Tips If you cannot c
116. ne of the following in the E mail Address field e Ifyou have a domain name enter postman YellowMachineHostName YourDomainName com e Ifyou do not have your own domain name enter postman J Paddressof YellowMachineAppliance Click Next Enter either the YM appliance s HostName DomainName or LAN address as the Incoming mail server The default LAN address is 172 16 1 1 Enter the YM appliance s HostName DomainName LAN address as the Outgoing mail server The default LAN address is 172 16 1 1 Click Next 10 Enter postman as the Account name 11 Enter postman as the Password 12 Click Next and Finish Creating a Postman Account in Outlook A 147 E mail Accounts Internet E mail Settings POPS Each of these settings are required to get your e mail account working User Information Server Information Your Mame postman Incoming mail server POPS 172 16 1 1 E mail Address postman 172 16 1 1 Outgoing mail server SMTP 721611 OOOO Logon Information Test Settings User Name After Filling out the information on this screen we oo recommend vou test your account by clicking the Password E button below Requires network connection Test Account Settings Log on using Secure Password Authentication SPAY More SERNA Remember password Figure B 1 Outlook E mail Account for Postman 148 A P400 Series User s Manual for YM Software v3 0 A Accounts group 50 superuser 49 u
117. ng Journaling File System A 57 Setting User Storage Quotas Before You Begin Next Step Setting a User Storage Quota limits the amount of disk space each registered user can use Storage quotas enable you to manage storage costs If a user has quota limits set the last operation that causes the user to exceed their disk quota fails Setting a user storage quota 1s meaningful only when all of the following conditions are met e Default Share is set to User All e There is at least one user with Read Write permission for at least one storage device To assign a quota to a user Ensure that the user has a user account To set up a user account go to Managing User Accounts in YMM 1 From the YMM click Storage gt User Storage Quota The Storage Quota window appears To log on to the YMM go to Logging On To YMM on page 8 2 For the user to whom you want to assign the quota click Edit The Edit Quota window displays 3 Assign the quota and click Apply To assign a quota to a disk 1 From the YMM click Storage gt User Storage Quota The Storage Quota window appears To log on to the YMM go to Logging On To YMM on page 8 2 Click Edit to assign a quota for a user on a disk that is not displayed in the Disk column The Edit Quota window displays all logical disks 3 Assign the quota and click Apply To monitor a user s storage usage go to Viewing User Storage Quotas 58 A P400 Series
118. ng Retrospect Planning the Retrospect Backup A 77 Backing Up Data Using Retrospect In this procedure source device 1s the YM appliance or client that contains the data that you want to back up The destination device 1s the backup device which 1s a YM appliance 1f you are backing up client data and can be a YM appliance 1f you are backing up appliance data To back up data using Retrospect software Before Plan the backup as outlined in Planning the Retrospect Backup You Begin 1 On your PC and from Retrospect launch the wizard that corresponds to the type of backup you want to perform For information about these backup methods go to your Retrospect documentation at http www emcinsignia com e The Backup Wizard provides incremental backups This option is the most common backup method If you choose this option skip to Step 3 e The Duplicate Wizard provides a mirror enabling you to synchronize data between clients that retain copies of the same files There are disadvantages to this option if you do not use this option in conjunction with incremental backups If you choose this option proceed to Step 2 2 Duplicate Backup Only Create a folder on the destination device to contain the backup This folder ensures that you do not overwrite data that might exist on the destination device now and in the future 3 Add volumes for both the source device and the destination device Figure 9 2 shows how to add volumes
119. ng sequence of tasks To allow access to all data and then disallow access on individual files and folders Task Instructions 1 If Unix Linus systems need to connect to the Task Overview Enabling Unix Linux Systems YM appliance enable NFS as Clients on page 37 2 For the user or group of users that you want to Administering User Accounts in Workgroup access the logical disks create the user Environment on page 47 account or group account 3 Set the Security Level Permission Level to Workgroup Only Setting Permission Policy Share on page 63 4 Define file and folder permissions Copying and Creating Files and Folders Through YMM on page 65 5 Optional Set a quota on the logical disk Setting User Storage Quotas on page 58 e Disallow access to all data by denying access to logical disks and then allow access to specific files and folders Physical disks are grouped together as logical disks within a RAID array A logical disk setting enables users to view available disk space as a large single pool of disk This approach is the most secure and useful if your users do need access to most of the data To use this approach perform the following sequence of tasks 60 A P400 Series User s Manual for YM Software v3 0 To disallow access to all data and then allow access to specific files and folders Task Instructions 1 If Unix Linux systems need to connect to the Task Overview E
120. nistrators to log in simultaneously To enable or modify idle timeout 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt Administration The Administration window appears 3 Inthe Idle Timeout pane click Edit The Idle Timeout window appears 4 Specify your timeout settings and click Apply 74 A P400 Series User s Manual for YM Software v3 0 Maintaining Storage and Managing Data This chapter covers the following topics About Appliance Backup Solutions e Task Overview Backing Up Data Using Retrospect e Changing RAID Level e Scrubbing Disks for Disk Block Failures Task Overview Identifying and Fixing Disk Drive Failures and RAID Problems Task Overview Replacing a Failed Disk Drive Rebuilding Data e Reformatting Disk Drives e Monitoring Progress of Data Rebuild e Changing a Boot Disk About Appliance Backup Solutions The YM appliance supports EMC Retrospect Professional backup software Use Retrospect software to back up data on a computer or multiple computers to the YM appliance or to back up data on YM appliance to another device To perform a backup using Retrospect go to Planning the Retrospect Backup on page 77 If you purchased a YM appliance Retrospect software is bundled in one of the following ways Retrospect e Try and buy product 6 user licenses 1 license for a Professional comp
121. node 5 Leave the Reconnect at login checkbox selected if you want to map this network drive permanently If you deselect this box once you log off this computer the drive is no longer mapped 6 Do the following if the YM appliance s shared folder requires a user with sufficient privileges to access the folder a Click Connect using a different user name b Enter that user name and password in the dialog box and click OK c Click Finish For more information about user account access go to Administering User Accounts in Workgroup Environment on page 47 Troubleshooting Tips If the network drive cannot be mapped e Ensure that the folder was correctly set up for sharing on the YM appliance To modify folder access permissions on the YM appliance go to Working With Files Folders and Storage on page 53 e Check that you entered the correct user name and password e Check that the computer network connections are functioning properly 36 A P400 Series User s Manual for YM Software v3 0 Task Overview Enabling Unix Linux Systems as Clients Task To enable Unix Linux systems to connect to the YM appliance as clients perform the following sequence of tasks Instructions 1 Enable NES Enabling NFS on the Appliance on page 37 Enabling NFS on the Appliance Next Step Return To Task Overview The YM appliance uses Network File Sharing NFS protocol to enable Unix Linux Mac OS X systems
122. nt on the YM appliance To create a user account go to Administering User Accounts in Workgroup Environment on page 47 1 From the YMM click Security gt VPN The Virtual Private Networks window appears If there are VPN connections online this window displays those connections Otherwise the window indicates No Active Connections 2 Click User Setup The VPN Certificates window appears 3 For the user that will initiate the VPN connection do the following a Inthe VPN Certificates Status pane click Certify User The YM appliance creates a certificate for that user and a Revoke User button replaces the Certify User button b Click Download and save the file to a temporary location on the remote PC s desktop You can rename this file if you want To return to the task overview for this task go to e Task Overview Establishing Road Warrior Connections With PPTP on page 97 e Task Overview Establishing Road Warrior Connections With L2TP IPSEC on page 97 e Task Overview Establishing Road Warrior Connections With IPSEC on page 98 106 A P400 Series User s Manual for YM Software v3 0 Importing the Certificate for Windows Connection Software Before You Begin PPTP connection types do not require a certificate This procedure assumes that you intend to C onfigure an L2TP IPSEC connection type To import the certificate for Windows Connection software Request the certificate as outlined
123. nterface The features of the YMM are outlined 1n Y MM Interface YM Introduction A 5 YMM Interface The YMM is a browser based interface to configure and monitor the status of the YM appliance and its network You can access the YM appliance s features through this interface You can e Reliably share files with other users e Ensure redundant through specific RAID configurations e Add security to your home or office network e Control web access The YMM consists of the following five tabs Reading across the tabs from left to right Table 1 1 lists the drop down menu items Table 1 1 YMM Drop down Menu Items Tab Menu Item System e System Status e System Time e Boot Disk e System Power e Administration User e User Accounts Superuser Accounts e Group Accounts Network e Network Interfaces e LAN Ports Host Configuration e Network Neighbors Security e Quick Network Security e Port Forwarding e Web Access Control e VPN Storage e Quick Network Storage e User Storage Quota e File Manager e File Transfer e Journaling FS e RAID DST 6 A P400 Series User s Manual for YM Software v3 0 Launching YME Utility To launch YME utility Do one of the following Double click the YME shortcut icon on your desktop LB Shortout to YM Explorer e Click Start gt All Programs gt Yellow Machine Utilities gt YME Explorer Launching YMC Utility To launch YMC utility D
124. o one of the following e Double click the YMC shortcut icon on your desktop Ea HU Shortcut to YMC e Click Start gt All Programs gt Yellow Machine Utilities gt YMC Launching YME Utility A 7 Logging On To YMM You cannot change the user name and password settings from the Login window The factory default login settings are Username admin Password admin Confirm admin The defaults appear each time you log on until you change the password After you change the password the Login window entries are blank the next time you log on To log on to the YMM 1 Do one of the following e Launch the YMC utility To launch YMC utility see Launching YMC Utility a Launch YMC utility and select Advanced b Inthe Yellow Machine Advanced Setup window double click the YM appliance The Yellow Machine Manager YMM launches e Launch YMM a Launch your Internet browser b Type http YMapplianceLANIPaddress 10000 in the address field of the web browser and click Go The Yellow Machine Manager YMM Login window appears E http 10 0 2 102 10000 2 Click Login The System Status window appears You are now logged on to YMM 8 A P400 Series User s Manual for YM Software v3 0 Front View of Appliance Mode Button LED Indicator Lights Figure 1 3 Front View of Yellow Machine Appliance MODE Button The MODE button has two distinct functions e Resets the following settings to the f
125. o to Planning Road Warrior Connections on page 99 Net To Net Connections Use a Net to Net connection to connect a branch office to a corporate headquarters through the Internet When you establish a Net to Net connection from your branch office to your company s corporate headquarters both the branch router and the corporate router connect to a local ISP The ISP connects both locations to the Internet The VPN software uses the local ISP connections and the Internet to create a virtual private network or tunnel between the branch router and corporate router VPN hardware routers enables this type of connection To configure a Net to Net connection go to Planning Net To Net Connections on page 116 Note The YM appliance supports up to 10 tunnels However the more tunnels you have the slower the connection speed per tunnel 96 A P400 Series User s Manual for YM Software v3 0 Task Overview Establishing Road Warrior Connections With PPTP To establish a Road Warrior Connections with PPTP connection type perform the following sequence of tasks 1 Plan your VPN if you have not already done so Planning Road Warrior Connections on page 99 2 Establish the VPN Connection a Setup the VPN on the YM appliance Configuring Appliance for Road Warrior Connections on page 104 b Create a user account for the user that will Administering User Accounts in Workgroup initiate the VPN connection
126. og on to YMM Go to Logging On To YMM on page 8 From the YMM click User gt User Accounts The User Accounts window appears Click Edit Make the changes to password or description and click Apply 48 A P400 Series User s Manual for YM Software v3 0 To delete a user account 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click User gt User Accounts The User Accounts window appears 3 Click Delete The YM appliance asks you 1f you want to continue 4 Click Yes 1f you want to Delete that user from the system or click No to return to the User Account List without deleting the user account Managing Superuser Accounts in YMM A superuser logs into the YMM and performs administrative functions The Superuser Accounts menu item allows an administrator superuser to create modify or delete the YM appliance superuser accounts A superuser account with administrative privileges reads SuperUser in the Description field when displayed in the User Account list Recommendation The default superuser account login name is admin with a password of admin For security reasons Anthology Solutions recommends that you change the default admin password Once you change the password the default password no longer appears You must use the newly created password the next time you log in Save the new superuser name and password in a safe place Without the password you will be locked out of the YM appliance
127. onnect Ensure that you are not using preshared keys as outlined in Step 8 of To configure L2TP IPSEC connection and connect to the YM appliance using Windows Connection This mistake is the most common problem Ensure that you specified the correct data encryption settings as outlined in Step 7 of To configure L2TP IPSEC connection and connect to the YM appliance using Windows Connection Ensure that you specified the correct IP address or hostname as outlined in Step 7 of To create VPN connection using Windows Connection Regenerate and import the certificate because the Certificate Authority might have revoked the certificate This tip is likely to apply if you were able to connect before and now you are no longer able to connect If you see a Revoke User button as Step 3 of Requesting Certificates From Appliance states the certificate has not been revoked Configuring L2TP IPSEC Connections and Initiating Road Warrior Connection To Appliance A 115 Planning Net To Net Connections To plan your Net to Net connection 1 Identify your router and upgrade your router firmware if you do not have a supported version Go to Supported Routers and Connection Types on page 116 2 Verify that the YM appliance supports your VPN configuration Go to Supported Net To Net Configurations on page 117 3 Determine the YM appliance s WAN IP address Public IP address and LAN IP address Private IP address
128. or most work environments To create a directory structure on the YM appliance 1 Log onto acomputer as Administrator for the Active Directory server 2 Using My Network Places or Mac Finder create a directory structure on the YM appliance that enables users to set permissions on folders that they create The following example achieves this goal by creating a home ia for each user 1 7m90010Tdiskl File Edit View Favorites Tools Help il i e Back gt il gt _ Search We Folders jc Bt EF 7 Address Wym900107 diski LJ Charlie E Fred LJ Michael 3 Assign the appropriate Creator Owner to the new folders that you created in Step 2 and to any folders that the YM Installer created 46 A P400 Series User s Manual for YM Software v3 0 Administering User Accounts in Workgroup Environment This chapter assumes that the YM appliance is not in an Active Directory environment and that you intend to administer user accounts in a Workgroup environment If the YM appliance is in an Active Directory environment go to Using Appliance in Active Directory Environment on page 41 This chapter covers the following topics e About Managing User Accounts e Managing User Accounts in YMM Managing Superuser Accounts in YMM Managing Group Accounts in YMM About Managing User Accounts In a Workgroup environment YM appliance you must use YMM to administer user access to the YM app
129. ort support YellowMachine com or Toll free 1 877 976 5600 in the U S or 408 454 7112 from outside the U S VAR Support Toll free 1 800 720 8406 in the U S Special Messages This documentation uses the following special messages and icons Warnings alert you to the danger of personal injury and call attention to instructions you must follow to ensure your personal safety Cautions call attention to instructions you must follow to prevent damage to system hardware or software or loss of system data Notes call attention to important information that you should be aware of as you follow the procedures that are outlined in this document Recommendations call attention to an item or procedure that is not required but might help improve performance ease of use and ease of installation or configuration Tools identify the tools that you need to complete a task Tips provide suggestions that help you save time gt POE D 2 A P400 Series User s Manual for YM Software v3 0 Getting Acquainted Thank you for choosing the Yellow Machine M appliance YM appliance The YM appliance provides you reliable easy to use storage and a secure network gateway to the Internet The chassis contains four disk drives providing 1TB 1 6 TB or 2 TB in storage capacity depending on the configuration that you chose To acquaint yourself with the YM appliance review the following topics e YM Introduction e YME Utility
130. ou want to access and begin to create new folders or copy files and folders to a YM appliance Copying and creating files and folders in the YME utility is no different than doing so in Windows Explorer Note Depending on the permission policy which you can set on the YM appliance you might need to enter a user name and password to access the YM appliance For information about permission policies go to Workgroup Only About User Access Permissions on page 62 The YME utility provides a subset of the privileges that an administrator receives through the YMC utility To learn about the YMC utility go to YMC Utility on page 5 As Figure 1 1 shows until you create a customized and unique host name for the YM appliance the YME utility identifies the YM appliance by its default host name which is Y MLast6DigitsOf MACaddress Every hardware device on a network has a specific MAC address a unique and permanent identifier E Yellow Machine TM Explorer 73 00 Yellow Machine Explorer Double click an icon to access rellow Machine storage f desired Yellow Machine does not appear click Refresh To obtain IF address of PC again click Renew IF To obtain IF address of PC and update IF address of Yellow Machine select icon and click Renew IF S A A AA AliceyM o YMg00107 bigfoot MODAS MIM EL Ma001C4 a a amp F A To terminate click Exit Figure 1 1 Yellow Machine Explorer YME utility
131. outer connects your Local Area Network LAN or the group of PCs in your home or office to the Wide Area Network WAN in other words to the Internet Since a router is a device that connects to two networks one for the LAN side and one for the WAN side the router needs two IP addresses A router can be a DHCP server supplying IP addresses to clients on the network Glossary A 151 Term Definition Static IP Address A static IP address 1s a fixed IP address that you assign manually to a PC or other network device Using a static IP address ensures that the IP address does not change until you change 1t Subnet Mask Short for subnetwork mask A subnet mask is a method of dividing a network of IP addresses into groups A common example of a subnet mask used is 25209 2 99 50 WAN IP Address This address 1s the public IP address of a router 152 A P400 Series User s Manual for YM Software v3 0 Anthology Solutions Inc Tel 408 454 6700 Fax 408 970 4731 www anthologysolutions com or www YellowMachine com Sales sales YellowMachine com or Toll free 877 936 5600 Customer Service support YellowMachine com or Toll free 877 976 5600 22 0031 001
132. ow Machine appliance product family Safety Information CAUTION TO REDUCE THE RISK OF FIRE OR SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE Servicing 1s required when the apparatus has been physically damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture or has been dropped To prevent electric shock plug the equipment into properly grounded electrical outlets Ensure that the ground prong of the power plug is inserted in the ground contact of the power strip Incorrect insertion of the power plug could result in permanent damage to your equipment as well as risk of electric shock and or fire To help avoid the potential hazard of electric shock power down the system and unplug the system during an electrical storm Do not connect or disconnect cables or perform maintenance or reconfiguration of this product during an electrical storm Do not expose equipment to dripping or splashing Do not spill food or liquids on the equipment No objects filled with liquids should be placed on the equipment Do not use equipment in a wet environment for example near a bath tub sink or swimming pool Clean only with a dry cloth and when unplugged Do not block any ventilation openings or push any objects into the openings Doing so can cause fire or electric shock by damaging interior components
133. ower off the YM appliance Do not use the Emergency Power Switch to power on or power off the YM appliance Emergency Power Switch The Emergency Power Switch is off when the 0 is pressed in and is on when the 1 is pressed in The Emergency Power Switch on the lower left of the rear panel turns off the power immediately with the risk of damaging files Use the Emergency Power Switch only after you power off the YM appliance by using the On Off Switch a Es 3 e On Off Switch Bt Serial Port H WAN Port 7 3 pum Ports 1 Emergency Power Switch Input Voltage Selector Switch Figure 1 5 Rear View of Yellow Machine Appliance Voltage Selector Switch and Power Receptacle Caution To avoid damaging your YM appliance ensure that the voltage selection switch 1s set to match the AC power that 1s available at your site Before Anthology Solutions ships the YM appliance the voltage selector switch is set to match the AC power available at your location To determine which setting to use go to Electrical Specifications and Power Requirements Rear View of Appliance A 11 Ethernet LAN WAN Ports The YM appliance 1s equipped with nine RJ45 Ethernet ports one for the WAN and eight for the LAN switch The 10 100 Mbps Ethernet WAN port 1s used to connect to an ADSL or cable modem or to any outside network Each of the eight 10 100 Mbps Ethernet LAN switch ports has two LED indicators If the amber LED is b
134. ows XP perform the following steps as shown in Figure 4 8 a From the Start menu go to Programs gt Accessories gt Command Prompt b From a DOS prompt type Getmac and press Enter e Command Prompt Microsoft Windows RP Version 5 1 2600 CC Copyright 1985 2661 Microsoft Corp gs gt Getmac Physical Address Transport Mame ng 13 21 5C EE ES Device Tcpip_ lt 4E856 FRS E281 4056 9233 HAAABS44P5DR gt Figure 4 8 Determining Computer s MAC Address 2 Log onto YMM Go to Logging On To YMM on page 8 3 From the YMM click Network gt Network Interfaces The Network Interfaces window appears 38 A P400 Series User s Manual for YM Software v3 0 In the WAN MAC Address pane click Edit The Edit WAN MAC Address window appears Select the No radio button In the Enter WAN MAC Address field replace the YM appliance s default MAC address with the MAC address that you identified in Step 1 and click Apply The ISP now recognizes the YM appliance as the computer that is registered with the ISP Cloning MAC Addresses A 39 Using Appliance in Active Directory Environment This chapter covers the following topics About Active Directory Switching Between Workgroup and Active Directory Task Overview Configuring Appliance for Active Directory Supported Active Directory Configurations Configuring Appliance for Active Directory Environment Creating a Directory
135. pears 4 Deselect the Enable checkbox or Disable checkbox for each entry that you want to enable or disable and click Apply To delete port forwarding entries 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM go to Security gt Port Forwarding The Port Forwarding window appears 3 Click Add New The Edit Port Forwarding window appears 4 Select the Delete checkbox for each entry that you want to delete and click Apply Administering Port Forwarding A 35 Enabling PCs as Clients Some software applications require that you map the YM appliance to a network drive before you can access the folders on the YM appliance from that application Once the Yellow Machine appliance 1s mapped as a network drive the software application accesses a shared folder through the drive letter that you assign Tip Use the drive letter y short for Yellow Machine M appliance to help you remember the drive letter to the YM appliance To map a shared network drive in Windows XP 1 Launch Windows Explorer 2 Go to Tools gt Map Network Drive The Map Network Drive dialog box appears 3 Choose an available drive letter from the drop down list next to Drive Drives already mapped will have a shared folder name displayed in the drop down list next to the associated drive letter 4 Click Browse and select the YM appliance s logical disk from the list of shared network resources under the Microsoft Windows Network
136. pen ports using port forwarding To learn about port forwarding go to About Port Forwarding on page 33 Any computer that is attached to the LAN can access the Internet but any computer coming through the WAN is blocked from accessing computers that are attached to the LAN ports To enable access to WAN go to Enabling External Access Control on page 74 Provides the following features e Application level filtering e Session filtering e Packet filtering services e IP address sharing functionality Activates the YM appliance s Web Access Control and e mail recording features To modify these features go to About Web Access Control and E mail Recording on page 71 Any computer coming in through the WAN is blocked from accessing computers that are attached to the LAN ports To enable access to WAN go to Enabling External Access Control on page 74 Changing Security Mode Settings A 69 Setting Up IE To Work With Proxy Mode If your YM appliance is set for Proxy mode you must also set Internet Explorer on each PC on the LAN to work with a proxy server To set Internet Explorer to work in proxy mode 1 Zi Open Internet Explorer and select Tools gt Internet Options gt Connections gt LAN Settings Select both the Use a proxy server for your LAN checkbox and the Bypass proxy server for local addresses checkbox Enter the YM appliance s LAN address in the Proxy address to use field and 3128 in th
137. pliance as Storage Only Example 2 PC 20 A P400 Series User s Manual for YM Software v3 0 Storage and Network Router If you are building a new network and the network is to be connected to the Internet then you can use both the storage and router capabilities of the YM appliance If you have an existing router you can replace it with the YM appliance 1 Connect the DSL or cable modem to the WAN port on the YM appliance Figure 4 3 2 Set the YM appliance to Storage and Router mode as outlined in Using Appliance as Storage and Router on page 23 zx H B W Re i H s k PC WAN Port TL E R a N LAN Ports Figure 4 3 YM Appliance as Storage and Router Laptop DSL or Cable Modem PC Storage and VPN Router In addition to using the YM appliance s storage capabilities the YM appliance can be a Virtual Private Network VPN router without the need to have the YM appliance as the gateway to the Internet Use this configuration if you do not want to replace your existing gateway but you do want to create a VPN 1 Connect your existing router to one of the YM appliance s LAN ports Figure 4 1 2 Setthe YM appliance to NAS Only mode as outlined in the Read Me First for YM Software v3 0 3 Configure VPN with PPTP connection type as outlined in Connecting Remotely To Appliance on page 95 Figure 4 4 YM Appliance as Storage and VPN Router Example Con
138. plus parity The four physical drives are configured as a single logical disk so that the data is written striped across all four drives Total storage capacity appears to you as a single large drive With RAID 5 the data is striped across all four drives When the data is written to all four drives a parity block is created The parity block is a numerical code If one of the four disk drives fail the parity block enables the system to completely rebuild itself from the information on the remaining three drives When the data is written to the drive a parity block is created to protect the data The parity block provides the ability to cross check the data for accuracy If the check fails during a read or write operation the data is deemed inaccurate and an error 1s returned Parity also ensures that if a hard disk drive fails you can completely recover data and the YM appliance rebuilds based on the three surviving disk drives Caution You cannot recover the data if a second disk fails before the YM appliance recovers the data Therefore replace a failed disk immediately Besides pre configured RAID 5 the YM appliance also supports RAID 1 Mirroring and RAID 0 Striping or of course you can choose a non RAID configuration RAID 1s always constructed matching the capacity of the smallest hard disk drive Recommendation Anthology Solutions recommends that all drives are of the same size so that drive space is not wasted Unders
139. policy as outlined in Figure 10 14 IKE Policy Configuration General Direction Type Both Directions Exchange Mode Local Local Identity Type WAN IP Address Local Identity Data Remote ic Remote WAN IP Remote Identity Data IKE SA Parameters Encryption Algorithm Authentication Method Pre shared Key RSA Signature requires Certificate Diffie Hellman DH Group a ia fai EELNE TRA secs Figure 10 14 Creating IKE Policy for NetGear Router Configuring Router for Net To Net Connections A 121 3 Define the connection by specifying the value for the required fields Figure 10 14 shows an example endpoint in which the other endpoint is outlined in Figure 10 12 VPN Auto Policy General Policy Name IKE policy Beijing NY Remote VPN Endpoint Address Type IP Address Address Data 69 238 127 210 SA Life Time 28800 Seconds C IPsec PFS PFS Key Group Group 1 768 Bit Traffic Selector Local IP Subnet address v Start IP address 152 168 Finish IP address o Subnet Mask 255 255 25 Remote IP Subnet address v Start IF address 192 168 Finish IP address apl FL a subnet Mask 255 255 AH Configuration Enable Authentication Authentication Algorithm MDS ESP Configuration Enable Authentication Authentication Algorithm SHA 1 NETBIOS Enable Figure 10 15 Configuring NetGear Router for Net To Net Connection
140. powered off the YM appliance wait 5 seconds before powering on the YM appliance again e The system power status LED comes on Both the FAULT and READY LEDs begin blinking once per second Upon completion the PWR and READY LEDs and LEDs for each installed disk drive are on A normal power on sequence takes one minute to complete Powering Off Appliance The YM appliance is designed to remain on However power off your YM appliance under the following circumstances e If there is an electrical storm or power outage e If you need to physically move or service the YM appliance Caution Abruptly cutting the power to the YM appliance can damage the file system Also if the YM appliance detects a file system error the YM appliance starts the file system recovery operation immediately The FAULT and READY LEDs blink rapidly 3 times per second to indicate that the file system recovery operation is in progress The operation takes ten minutes to 10 hours depending on how much data you have Do not shut down the power when the system is in file system recovery operation Doing so might cause system failure or data loss Powering On Off and Rebooting Appliance A 17 To power off your YM appliance through On Off switch 1 Using the On Off Switch on page 11 press and hold the On Off switch for one second then release it The FAULT and READY LEDs blink alternately during the power off sequence 2 Wait several minutes to allow t
141. r Name field has either a quota assigned or has created files or folders Storage space limit assigned to the user in Disk field on the logical disk If this number is 0 then the user has no limit on the use of the logical disk Total number of files and folders the user in the User Name field has created on the logical disk in the Disk field Total disk space the user in the User Name field has used on the logical disk in the Disk field Viewing User Storage Quotas A 59 To view user quotas 1 From the YMM click Storage gt User Storage Quota The Storage Quota window appears To log on to the YMM go to Logging On To YMM on page 8 2 Select Sort by User or Sort by Disk to toggle between User Centric View or Disk Centric View 3 Click Refresh to see the latest Quota status Task Overview Workgroup Only Sharing Files and Storage This section explains how to share files and storage in a Workgroup environment If the YM appliance is in an Active Directory environment go to Using Appliance in Active Directory Environment on page 41 There are two approaches to sharing files and folders e Allow access to all data and then disallow access on individual files and folders This approach is useful if all users need access to most of the data An example is in the case where you want a user to access all data with the exception of other users home directories To use this approach perform the followi
142. r firewall For simplification your network configuration is similar to the network configuration in Figure 4 1 and you intend to change your network configuration to match the network configuration in Figure 4 3 Your YM appliance is powered on To change the YM appliance to a router 1 Access the YM appliance and prepare to change the system mode a b d Launch the YMC utility To launch the YMC utility go to Launching YMC Utility on page 7 Click Network and wait for the YM appliance to appear Double click on the YM appliance and from the Yellow Machine Configuration Wizard Login window log on to the YM appliance The Locale window appears Click Next to bypass the Locale window The System Mode window appears Disconnect the router from the YM appliance s LAN port and connect the router to the YM appliance s WAN port Edit system mode a b c From the System Mode window click Edit The Changing System Mode window appears Select the Storage and Router radio button and click Apply Verify your selection and click Next The YM appliance searches the WAN for DSL and DHCP automatic services although the YM appliance does not request an IP address The WAN Connection window appears Do one of the following If the WAN Connection window states Connection Type DHCP click Next and skip to Step 6 If the WAN Connection window states Connection Type Static proceed to Step 5
143. r parity array during normal operation System shows Inactive RAID when it detects a malfunction of one or more physical drives in a Stripe array or a malfunction of two or more physical disk drives in a mirror array or parity array The system enters a degraded state when a disk drive fails The disk drive remains in a degraded state until you replace the faulty disk drive and the RAID rebuilds The system displays a Degraded RAID message during recovery and rebuilding of the RAID system Also if a faulty disk is detected when you power on the YM appliance these messages warn you of that faulty disk 4 Ifthe status indicates Faulty Inactive or Dregraded use the procedures in Determining a Disk Drive Failure on page 83 to determine the corrective action Monitoring Storage Status A 131 Monitoring LAN Ports To monitor LAN ports 1 From the YMM click Network gt LAN Ports The LAN Ports status window appears 2 Observe the values 1n the LAN Port Status pane and use the following definitions to understand the status of the LAN switch ports on the rear panel of the YM appliance Link Status This field shows whether or not a device is connected to a port Connected A PC is connected to the port Disconnected No device is connected to the port Speed This field shows the speed of each connection Speed recognizes the current condition and adjusts settings accordingly The term is often used with communications and netwo
144. r that you want to receive the service request set a static IP address and enter the subnet mask that you recorded in Step 3 Port Forwarding redirects Internet traffic on a given port to a specific computer on your network Therefore ensure that the target computer keeps the same IP address by assigning that computer a static IP address Ensure that the IP address that you assign does not conflict with any IP address that the DHCP server might assign 5 From the YMM go to Security gt Port Forwarding and create a new port forwarding entry a Click Add New to establish Port Forwarding or to make changes to any of the parameters previously established The Edit Port Forwarding window appears b Enter Application Name Enter Source IP Address This IP address is the IP address of the remote computer that initiates a service request If you want to grant the service to all computers that initiate a request then enter 0 0 0 0 in the Source IP Address field d Enter Start Port and End Port e To forward to a range of application ports enter the beginning of the range in Start Port and end of the range in End Port Some Internet games require port forwarding of various ranges in order to work correctly through firewalls If you want to establish a networked game through the YM appliance obtain the port range from the game vendor Table 4 1 provides examples Table 4 1 Ports Used By Internet Games Game Port Numbers Battlefield 194
145. rive bays are identified as HDD1 HDD2 HDD3 and HDD4 starting from the front of the YM appliance The following illustrations provide a side view and top view of the YM appliance with the chassis removed Mounting screws Figure 9 8 Top View with HDD and Cables Tools To perform this procedure you need the following equipment e Optional Power screwdriver with Phillips head set to a low torque level Manual Phillips head screwdriver Caution Do not use the power screwdriver when you install the disk drives on the side where the ribbon cables are attached as you can damage the ribbon cables A replace a failed disk drive perform the following sequence of tasks Task Instructions 1 Remove the failed disk drive To remove the failed disk drive on page 86 2 Install the new disk drive To install the new disk drive on page 88 Task Overview Replacing a Failed Disk Drive A 85 Removing a Failed Disk Drive To remove the failed disk drive 1 2 From the YMM click System gt Boot Disk The Boot Disk window appears Do one of the following e Ifthe Current Boot Disk is not the disk drive you need to replace go to Step 4 e Ifthe Current Boot Disk is the disk drive you need to replace change the boot disk To change a boot disk go to Changing a Boot Disk on page 92 Power off the YM appliance Remove the 5 screws that secure the cover to the rear panel Push the rear panel away w
146. rking in which line speeds from both sides of the transmission are sensed and the highest speed that can be accommodated is chosen For example Ethernet 10 100 cards hubs and switches adjust the speed of the line to either 10 Mbps or 100 Mbps depending on the situation The YM appliance s LAN switch senses the highest link speed that the network can accommodate and automatically adjusts the settings to select that link speed 10Mbps The maximum speed of the connection is 10Mbps 100Mbps The maximum speed of the connection is 100Mbps Duplex This field shows the type of connection The YM appliance s LAN switch automatically adjusts the settings to select the optimal link type Half At a given moment the connected device can either receive or send packets Full The connected device can send and receive packets simultaneously Block Status This field shows whether or not the port is blocked Click Edit to open or block specific ports Click Apply to save Opened Connection to this port is allowed Blocked Connection to this port is disallowed 132 A P400 Series User s Manual for YM Software v3 0 Monitoring Power To Appliance Recommendation Anthology Solutions recommends that you enable external power supply monitoring 1f you have a UPS installed By default the power supply monitoring feature is disabled e Enable external power supply monitoring so that in the event of a power outage you receive information on the sta
147. rocedures provide information to help your identify and fix disk drive failures and RAID problems Task Overview Identifying and Fixing Disk Drive Failures and RAID Problems e Determining a Disk Drive Failure e Task Overview Replacing a Failed Disk Drive Rebuilding Data e Reformatting Disk Drives Monitoring Progress of Data Rebuild e Changing a Boot Disk Note To protect disk drives minimize ESD Electrostatic Discharge as outlined in Electrostatic Discharge on page 15 You must respond to disk drive and RAID failures to prevent data loss Identifying and fixing hardware or RAID failures involves the following sequence of tasks Task Instructions 1 Identify the failed disk drive or Determining a Disk Drive Failure RAID problem 2 Do one of the following Rebuilding Data depending on the problem Task Overview Replacing a Failed Disk Drive e Rebuild the data e Replace the failed disk drive including a boot disk and rebuild the data 3 Monitor rebuild process Monitoring Progress of Data Rebuild To learn about RAID go to Understanding RAID and Disk Scrubbing on page 137 82 A P400 Series User s Manual for YM Software v3 0 Determining a Disk Drive Failure When the YM appliance detects a disk drive failure the corresponding LED turns off The four LEDs labeled HDD1 HDD4 as seen in Figure 9 5 represent the four disk
148. rver is at a remote location Global Domain Local Domain ADS1 f ADS1 2 E F gt H Figure 5 1 YM Appliance as Member in ADS Environment Supported Active Directory Configurations A 43 VPN in Active Directory Environment As Figure 5 2 shows the YM appliance 1s not supported as VPN router or gateway in an Active Directory environment at this time Branch Office 1 Headquarters Figure 5 2 YM Appliance as VPN Router and Gateway in ADS Environment 44 A P400 Series User s Manual for YM Software v3 0 Configuring Appliance for Active Directory Environment Before You Begin You must set the appropriate permission policy to ensure that Active Directory Server manages all user access to the YM appliance and permissions In this procedure you create a user account on the domain controller by supplying YMM the specific information about the domain controller To configure YM appliance for Active Directory environment Retrieve the following information e Domain controller s IP address Domain name Password server s IP address if you have a designated server to manage passwords User name and password for the Administrator on the Active Directory server Log on to YMM Go to Logging On To YMM on page 8 If the YM appliance is a DHCP server specify the domain name a From the YMM click Network gt Host Configuration The Host Configuration window appears b Inthe DNS Clien
149. rview Establishing Road Warrior Connections With IPSEC e Task Overview Establishing Net To Net Connections e Accessing a Computer or Appliance on VPN Through Web Browser e Task Overview Initiating Remote Desktop Control Connecting Remotely To Appliance A 95 About Creating VPN Connections To Appliance VPN Virtual Private Network enables you to send data securely between two locations across the Internet There are two ways to connect to a VPN e Road Warrior Connections e Net To Net Connections Road Warrior Connections Use a Road Warrior connection to connect remotely to your office from a coffee shop hotel airport or other temporary location through the Internet When you establish a Road Warrior connection your computer receives a temporary IP address This temporary IP address is characteristic of a Road Warrior connection Your computer receives a different IP address each time you change locations Your computer will never receive that same IP address even if you return to that location days later For example if you connect to your home office from a hotel room your computer receives a temporary IP address If you then leave the hotel and upon arrival at the airport try to connect to your home office your PC receives a different IP address from the IP address that the PC received at the coffee shop VPN software enables this type of connection To configure a Road Warrior connection g
150. s DHCP services enabled or to a cable modem in which case the IP address is supplied by your ISP This is the default e Obtain IP Address from ADSL provider Choose this option if your YM appliance is connected to an ADSL modem not an ADSL Router This option requires that you supply a user name and password typically made available by your ISP or DSL provider For more information about your particular device refer to the ADSL service provider documentation e Static IP Address Choose this option if your YM appliance is connected to a local network which does not have any DHCP service You must specify the IP address and subnet mask value 9 Enter a User Name and Password for the ADSL account if required 10 Specify the IP address and subnet mask if Static IP Address is selected and click Apply 11 Click Yes to confirm or No to abort The changes take effect within five seconds after the network interface change notice appears Resetting Network Settings To reconfigure your network from scratch reset WAN and LAN settings as follows WAN Disabled LAN DHCP Client This procedure resets additional YM appliance settings to the factory default To learn about these additional settings go to MODE Button on page 9 To reset WAN and LAN settings 1 Locate the MODE Button on the front panel to the right of the indicator LEDs Figure 1 3 2 With the system running push and hold the MODE button and at the sam
151. s set for Proxy security mode you manage recorded e mail using this account All recorded e mail is accessible from any e mail client for example Microsoft Outlook by setting up a postman e mail account in that e mail application The default postman password is postman For security reasons Anthology Solutions recommends that you change the postman password To set up a postman account go to Creating a Postman Account in Outlook on page 147 Root Default Linux Unix system superuser You cannot delete this account In some cases you must provide the password for this account in order for Anthology Solutions Technical Support to troubleshoot your YM appliance To set up a new user 1 2 3 4 5 6 Set up the account user name and password on user s PC The user name and password on the YM appliance must match the user Name and password on the user s PC Log on to YMM Go to Logging On To YMM on page 8 From the YMM click User gt User Accounts The User Accounts window appears Click Add New Enter the user name description and password Click Apply Next To set up a storage quota for the user account you just created go to Setting User Storage Step Quotas on page 58 To modify an existing user account 1 oh Eo dO Change the account user name and password on user s PC The user name and password on the YM appliance must match the user name and password on the user s PC L
152. s window 7 Click OK at the Select Users window 8 Click Apply To modify a group account Log on to YMM Go to Logging On To YMM on page 8 From the YMM click User gt Group Accounts The Group Accounts window appears 1 2 3 Click Edit for the group that you want to modify in the Group Account List 4 Click the Selector button and wait for the Select Users window to appear 5 Add or remove users from the group e To add users to the group click the users from the left side of the Select Users window e To remove users from the group click the users from the right side of the Select Users window 6 Click OK at the Select Users window 7 Click Apply To delete a group account 1 Click Delete adjacent to the group to be deleted in the Group Account List 2 Click Yes to continue or No to abort Managing Group Accountsin YMM A 51 Working With Files Folders and Storage This chapter covers the following topics e Character Restrictions and Limitations e Transferring Files Using YMM e Transferring Files To Appliance Using FTP Enabling Journaling File System e Task Overview Managing User Storage Quotas e Task Overview Workgroup Only Sharing Files and Storage e Workgroup Only About User Access Permissions e Workgroup Only Setting Permission Policy e Workgroup Only Defining Disk Permissions e Workgroup Only Managing Files and
153. ser 47 Active Directory 151 Altitude 14 Auto negotiate 132 B Backups 75 130 Blinking LED 10 Blocking ports 132 Boot disk 92 C Cache 130 Capacity 3 63 Certificate Authority 104 106 Certificates creating 106 revoking 104 106 Character restrictions 54 Clock 130 Connections 31 Cooling system 15 D Daylight Savings Time 130 DHCP functionality 23 IP range 27 105 Dimensions 14 Directories renaming 65 Disks capacity 58 63 failure 137 installing 85 DNS servers 32 Domain controller 151 Domain name 31 Dynamic DNS 32 56 E Electrical specifications 16 Electrostatic Discharge 15 E mail 73 130 135 index Emergency Power Switch 11 Environmental requirements 13 Events 130 EXT2 57 EXT3 57 F FAT16 54 FAT32 54 File system checking 57 recovery 17 Files copying 65 deleting 65 renaming 65 sharing 65 transfering 55 Firefox 13 Folders copying 65 creating 65 deleting 65 permissions 66 sharing 65 FTP 34 56 G Gateway 25 27 Group accounts 50 H HFS Plus 54 Hostname changing 31 registering 32 Humidity 14 Idle timeout 74 Images 92 Incompatible network settings 29 Internet gaming 33 IP address changing 31 dynamically 151 static 151 IPSEC 35 98 J Journaling FS 57 L L2TP IPSEC 97 LAN settings 29 Language setting 135 LEDs 10 Limitations 54 Log files 130 Logical drives 137 M Mac
154. ses 2 a ee a Chapter 5 Using Appliance in Active Directory Environment About Active Directory aooaa a a a a Switching Between Workgroup and Active Directory Task Overview Configuring Appliance for Active Directory Supported Active Directory Configurations Appliance as Member aooaa 2 a a a VPN in Active Directory Environment Configuring Appliance for Active Directory Environment Creating a Directory Structure on Appliance Chapter 6 Administering User Accounts in Workgroup Environment About Managing User Accounts a aoaaa a a a Managing User Accounts in YMM aoaaa a a Managing Superuser Accounts in YMM aaa a Managing Group Accounts in YMM ahaaa aaa a a Chapter 7 Working With Files Folders and Storage Character Restrictions and Limitations Transferring Files Using YMM aoaaa 0 0 0000 eee Transferring Files To Appliance Using FTP Enabling Journaling File System 2 20084 Task Overview Managing User Storage Quotas Setting User Storage Quotas 0 220000 08 Viewing User Storage Quotas 2 000004 G Task Overview Workgroup Only Sharing Files and Storage Workgroup Only About User Access Permissions Workgroup Only Setting Permission Policy Workgroup Only Defining
155. sides in an area that observes Daylight Savings Time To set the proper time zone 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt System Time The System Time window appears 3 Inthe Time Zone pane click Edit 4 Select a city in your time zone and click Apply 130 A P400 Series User s Manual for YM Software v3 0 To disable NTP service Log on to YMM Go to Logging On To YMM on page 8 From the YMM click System gt System Time The System Time window appears Select the Yes radio button 1 2 3 Inthe Date amp Time pane click Edit 4 5 From the drop down lists select the date and time and click Apply Monitoring Storage Status Table 11 1 lists status messages that are available through YMM To avoid data loss if the Storage Status message displays as Faulty or Inactive you must replace the faulty drive and repair RAID as soon as possible To monitor storage status 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt System Status The System Status window appears 3 Observe the value in the Storage Status field and use the following definitions to understand the storage status OK Faulty RAID Inactive RAID Degraded RAID Table 11 1 Storage Status Messages Normal Operation System falls back to degraded mode and displays the Faulty RAID message when it detects a faulty device in a mirror array o
156. t Options pane click Edit c Type the domain name in the Domain Name field and click Apply Set the permission policy and enable YM appliance to become an Active Directory member by enabling YMM to create a resource on the domain controller a From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears b Inthe Windows Network Global Options pane click Edit c From the Security Level drop down menu select ADS Specify values for the following fields and click Apply Server Description YM appliance s host name Enables you to identify the YM appliance in Windows Explorer ADS Server Active Directory server s IP address Password Server Password server s IP address If you do not have a password server specify the Active Directory server s IP address ADS Admin Name User name for the Administrator on the Active Directory server Allows the YM appliance to become an Active Directory member ADS Admin Password Password for the Administrator on the Active Directory server 4 Verify that YMM created the YM appliance s resource on the domain controller Configuring Appliance for Active Directory Environment A 45 Troubleshooting Tips If you are using the YM appliance as a DHCP server ensure that you configured the YM appliance with the correct DNS server To change DNS server go to Changing Host Name Domain Name and DNS Server on page 31 If the YM appli
157. tanding RAID and Disk Scrubbing A 137 The RAID system must also be configured prior to putting any data on the disk drives If you configure a RAID system after data has been saved you will lose all the data on the disk drives during this reformatting process To configure disk drives for RAID go to Reformatting Disk Drives on page 91 RAID Level Comparisons This section discusses the following RAID levels e No RAID e RAID 0 Striping e RAID 1 Mirroring e RAID 5 Striping plus Parity Mode RAID consumes disk space especially for RAID levels that add redundancy for recovery purposes The following table shows the approximate disk space available for data use when configured for the various RAID levels Table 12 1 RAID Level Overhead RAID 1TB 1 6 TB Level Appliance Appliance Beason RAID 0 860GB 1459GB Space for system and RAID operations 430GB 730GB System and RAID operations Free space 1s RAID 1 ee halved for data duplication RAID 1 0 430GB 730GB System and RAID operations Free space 1s halved for data duplication 650GB 1094GB Space for system and RAID operations including RAID 5 parity 138 A P400 Series User s Manual for YM Software v3 0 No RAID Without RAID each disk drive is seen as a separate volume under Windows There is no redundancy and no recovery function implemented other than what Windows provides Once the data is erased or a failure occurs you run the risk of losing
158. te of your UPS There is an insignificant reduction in performance with this monitoring feature To install a UPS go to Configuring a UPS on page 134 e Disable external power supply monitoring if you do not have a UPS installed or if you want to eliminate the insignificant reduction in performance with this monitoring feature Monitor power to the YM appliance through the YMM The System Power window provides the following information Table 11 2 Monitoring System Power Monitoring Shows if communication to the UPS has been enabled or disabled UPS Model Shows the UPS model name Power Status The values On Line and On Battery indicates whether power is being drawn from the main outlet or the UPS battery Capacity Load Shows actual load percentage out of total UPS capacity Battery Charge Shows percentage of battery charged Battery Time Left Shows how long the UPS can support all connected equipment if a power outage occurs To enable or disable external power supply monitoring 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click System gt System Power The System Power window appears 3 Click Edit 4 Do one of the following e Select Yes and click Apply to enable Power Supply Monitoring e Select No and click Apply to disable Power Supply Monitoring The confirmation window appears 5 Click Yes to continue or No to abort Monitoring Power To Appliance A 133 Configuring a UPS
159. ter name is aakridge gt EM ETEM ee it E ee E iL Sith ri Pe l sE e OU pE a EE General Computer Name Hardware Advanced val Windows uses the following information to identify your computer on the network Computer description Angela Akrdge s Laptop For example Kitchen Computer or Mary s Computer Full computer name aakridos Workgroup WORKGROUP To use the Network Identification Wizard to join a Metade domain and create a local user account click Network ID To rename this computer or join a domain click Change Figure 10 17 Determining Host s Computer Name d Write down the computer name and close the System Properties window Enabling Remote Desktop Control Perform this procedure on the host computer The computer at the temporary location is the client computer The computer at the remote location is the host computer To enable remote desktop control 1 Ensure that you are signed in as Administrator 2 On the host computer click Start gt Control Panel and double click on System icon 3 Click the Remote tab select the Allow users to connect remotely to this computer checkbox and click OK The computer is now enabled to allow remote access 126 A P400 Series User s Manual for YM Software v3 0 Configuring Windows Firewall To Allow Access Perform this procedure on the host computer Use this procedure if you intend to use Windows Firew
160. that you saved and perform this procedure again 108 A P400 Series User s Manual for YM Software v3 0 Return To Task Overview To return to the task overview for this task go to e Task Overview Establishing Road Warrior Connections With PPTP on page 97 e Task Overview Establishing Road Warrior Connections With L2TP IPSEC on page 97 Creating the VPN Connection Using Windows Connection Return To Task Overview To create VPN connection using Windows Connection 1 8 9 oe es Uy ge ae a Start the New Connection Wizard Start gt Programs gt Accessories gt Communications gt New Connection Wizard Click Next Select the Connect to the network at my workplace radio button and click Next Select the Virtual Private Network connection radio button and click Next In the Company Name field enter a name that describes this connection and click Next Select the Do not dial the initial connection radio button and click Next Enter the YM appliance s WAN IP address Public IP address or hostname and click Next e Ifthe IP address is static simply enter this IP address e Ifthe IP address is dynamic enter the hostname To specify a Dynamic DNS go to Using Dynamic DNS With Appliance on page 32 Select the My use only radio button and click Next Select the Add a shortcut to this connection to my desktop checkbox and click Finish To return to the task overview for this task go to
161. tically select the certificate store radio button click Next and click Finish Youreceive The import was successful message h Click OK 5 From mmc verify that the VPM at Yellow Machine certificate is in the correct locations a Right click on the Personal Certificates folder click Refresh A certificate appears as shown in Figure 10 6 b Right click on the Trusted Root Certification Authorities Certificates folder click Refresh A certificate appears as shown in Figure 10 7 Issued To 9 Console Root EE Certificates Local Computer H E Personal o a Certificates CJ Trusted Root Certification 4uthoriti i 9 Certificates Personal store contains 1 certificate Figure 10 6 Locating Certificate in Personal Certificates Issued To El Verisign Trust Network El Verisign Trust Network El Verisign Trust Network E Console Root El p Certificates Local Computer E E Personal o ED Certificates Serr Trusted Root Certification Authoriti AS Certificates l a Enterprise Trust Trusted Root Certification Authorities store contains 109 certificates Figure 10 7 Locating Certificate in Trusted Root CA Certificates ey scert EZ by DST 6 Save the mmc console as you might need to return to the Certificate Manager and then close the mmc console Note The snap in puts all certificates in cache memory Therefore if you need to delete a certificate delete the mmc console
162. to Retrospect if you want to back up appliance data to a YM appliance e If want to perform a duplicate backup the source device is the folder that you created in Step 2 A duplicate backup replaces all content on the volume so create the volume from a folder As Figure 9 2 shows if you create the volume from the disk you will overwrite the entire disk a Really duplicate to diski on m900107 replacing all contents Figure 9 2 Retrospect Saving Duplicate Incorrect Volume Configuration 78 A P400 Series User s Manual for YM Software v3 0 e Ifyou want to perform an incremental backup select the disk Duplicate Wizard What do you want to duplicate Select a drive or Folders to duplicate and click Next to continue Click Add Clients to log in clients Click Add Network Folumes to add network volumes Select a drive and click Show Folders to display and select specific Folders to back up E E My Computer Ela Local Disk 01 B My Network Places E diski on m900107 97 14 040 r Enika 9 Duplicate Mirror diski on m9001c4 Backup Clients Retrospect 4dd Clients 4dd Network Volumes Show Folders Figure 9 3 Retrospect Adding Volumes 4 Follow the on screen instructions to select the volume for the source device and the volume for the destination device Caution Ensure that you choose the devices carefully Do not confuse the source device that contains your data with the
163. to find the file on the YM appliance Click Apply to transfer the file Choose Open the file Save it to disk or Cancel to abort If you choose Save the Windows dialog box appears to enable you to choose a folder on the computer to contain the file To upload a file from a computer to the YM appliance Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Storage gt File Transfer The File Transfer window appears In the File Upload from Yellow Machine pane click Browse to find the file on the YM appliance Click Browse to find the file on the computer that you want to transfer to the YM appliance The Internet Explorer File Folder window appears Highlight the that file you want to move and click Open The file path and name appears in the appropriate text box Click Browse to find the folder on the YM appliance that you want to transfer Highlight your folder selection and click Select The folder path and name appears in the appropriate text box Click Apply to transfer the file Transferring Files Using YMM A 55 Transferring Files To Appliance Using FTP File Transfer Protocol FTP enables you to transfer a file from one computer that 1s connected to the Internet to another computer in this case a YM appliance that is also connected to the Internet Unlike VPN connections FTP is not secure To add additional security set up port forward as outlined in About Port Forwarding on page 33
164. to share files on the YM appliance with other Unix Linux Mac OS X systems The YM appliance uses Samba to enable Unix Linux Mac OS X systems to share files on the YM appliance with Windows clients Because most networks have Windows clients Samba is enabled by default on the YM appliance Samba requires a lot of processing power Therefore if you do not have any Windows clients in your network enable NFS to achieve better performance If you have a mixed environment you can enable NFS however Samba cannot not overcome Windows character limitations outlined in Character Restrictions and Limitations on page 54 To enable NFS on the YM appliance 1 Log onto YM Go to Logging On To YMM on page 8 2 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears In the Network Storage Configuration pane click Edit Click Edit The Quick Network Storage window appears 3 4 5 Select the logical drive 6 Select the Enable NFS checkbox and click Apply 7 Verify your selection and click Accept to accept the changes Mount the file system Go to Mounting Appliance Volume To return to the task overview that applies to this task go to Task Overview Enabling Unix Linux Systems as Clients on page 37 Task Overview Enabling Unix Linux Systems as Clients A 37 Mounting Appliance Volume Before Enable NFS Go to Enabling NFS on the Appliance You Begin To
165. tory member This process requires approximately 15 minutes Task Instructions 1 Ensure that your configuration is supported Supported Active Directory Configurations on page 43 2 Retrieve the following information from the domain Refer to your Active Directory documentation controller Domain controller s IP address Domain name Password server s IP address if you have a designated server to manage passwords User name and password for the Administrator on the Active Directory server 3 Configure the YM appliance to communicate with Configuring Appliance for Active Directory the Active Directory server Environment on page 45 4 Ifyour YM appliance is new create the directory Creating a Directory Structure on Appliance structure on the YM appliance on page 46 If you upgraded to YM Software v3 0 you do not need to create the directory structure because the YM Installer migrated your files and folders with the original Creator Owner in tact 42 A P400 Series User s Manual for YM Software v3 0 Supported Active Directory Configurations Appliance as Member As Figure 5 1 shows YM Software v3 0 supports the YM appliance as a member a client in an Active Directory environment The YM appliance cannot be a server However the YM appliance can communicate with an Active Directory server ADS1 and a secondary Active Directory server ADS2 even when that secondary Active Directory se
166. ty 5 95 noncondensing 14 A P400 Series User s Manual for YM Software v3 0 Cooling Requirements Anthology Solutions recommends an operating temperature of 20 C 68 F to 25 C 77 F To ensure proper ventilation and to prevent overheating adhere to the following requirements Note The YM appliance and UPS add to the surrounding temperature Do not block any ventilation openings or push any objects into the openings The YM appliance s ventilation openings are located underneath the bottom of the chassis e Place the YM appliance on a smooth flat and clean surface e Do not place the YM appliance on carpet or fabric Electrostatic Discharge ESD Electrostatic Discharge is the rapid movement of an electrical charge from one object to another There charges are generated and stored in nonconductive surfaces such as plastic glass paper and natural fiber by friction or induction ESD can damage your YM appliance electronic components All electronic components are susceptible to EDS To minimize ESD Anthology Solutions recommends the following guidelines e Maintain 40 to 70 relative humidity e Discharge static electricity from your body before you touch any of the YM appliance s electronic components You can do so by touching an unpainted metal surface Use standard antistatic techniques including a qualified ESD protection device such as a wrist strap Mechanical Vibration and Shock Specifications
167. up Only Managing Files and Folders Step on page 64 Return To return to the task overview that applies to this task go to Workgroup Only Managing To Task Files and Folders on page 64 Overview Workgroup Only Managing Files and Folders All operating systems have character limitations Before you create files and folders review Character Restrictions and Limitations on page 54 Copying and Creating Files Through YME and YMC Utilities The Yellow Machine Explorer YME utility and the Yellow Machine Appliance Control YMC utility enable you to do the following e Create new file folders on the YM appliance e Copy delete and rename files and folders on the YM appliance e Modify access permissions for files and folders on the YM appliance Perform these tasks as you would in a Windows or Mac environment To learn more about the YME utility go to Getting Acquainted on page 3 64 A P400 Series User s Manual for YM Software v3 0 Copying and Creating Files and Folders Through YMM The YMM File Manager enables you to e Create new file folders on the YM appliance e Copy delete and rename files and folders on the YM appliance e Modify access permissions for files and folders on the YM appliance To create a new folder 1 2 3 Log on to YMM Go to Logging On To YMM on page 8 From the YMM click Storage gt File Manager The File Manager window appears In the File Manager window
168. urity Level Share User User Share Setting User None set User Read Only or None set User Read Only Permissions Read Write or Read Write Permissions Permissions can display but are not effective Result All users have Specified users have No users have Not available Read Write and Read Write and access to any Delete access to Delete access to drives all drivers defined drives This is the only setting for which User Storage Quotas can be set File Manager Access Access permissions File folder Not available permissions can can be definedasa access be defined ona subsetofRead Write permissions are file folder basis User Access disabled Permissions 62 A P400 Series User s Manual for YM Software v3 0 Workgroup Only Setting Permission Policy To set permission policy for Workgroup environment Before Learn about permission policies Go to Workgroup Only About User Access Permissions You Begin 1 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears 2 In the Windows Network Global Options pane click Edit Note The Workgroup setting enables the YM appliance s disks to be shared with all group members as defined in Workgroup Only About User Access Permissions on page 62 The Workgroup Name must match the Windows workgroup name 3 From the Security Level drop down menu select one of the following options e Share With Security Level Permission Level
169. use HDD in use Not installed nstalled but not in use HDD in use Not installed nstalled but not in use HDD in use Not installed nstalled but not in use HDD in use Not installed pre p p DSO ooo G2 N Special Cases The FAULT and READY LEDs alert you to specific processes that are running on the YM appliance Power On Sequence Both FAULT and READY LEDs blink simultaneously once every second Power Off Sequence FAULT or READY LEDs blink alternately File System Checking Both FAULT and READY LEDs blink rapidly Installation or Upgrade Both FAULT and READY LEDs are on After a few minutes both LEDs begin blinking After an additional few minutes the FAULT LED turns off The READY LED remains on and blinking until the installation upgrade completes Both the installation process and the upgrade process require approximately 30 minutes to 1 hour to complete RAID Resyne READY LED blinks rapidly The length of the resync process can take up to 8 hours depending on your configuration 10 A P400 Series User s Manual for YM Software v3 0 Rear View of Appliance The following components are located on the rear of the system e On Off Switch e Emergency Power Switch Voltage Selector Switch and Power Receptacle Ethernet LAN WAN Ports e Serial Port On Off Switch The On Off Switch in the center of the rear panel is a momentary switch Use this switch to properly power on or p
170. ust be downloaded to the YM appliance Many free e mail providers store e mail on the provider s server therefore most webmail does not pass through the YM appliance Task Overview Managing Internet Webmail and Adult Content Access To allow specific computers access to the Internet access to adult content and access to webmail but restrict access to specific websites perform the following sequence of tasks Task Instructions 1 Register the PCs that you want to Registering Computers have access to the web 2 Allow access to adult content Allowing Access To Adult Content 3 Allow access to webmail Allowing Access To Webmail 4 Restrict access to specific Creating Black Lists and Grey Lists websites Registering Computers The YM appliance implements web access controls based on hostnames computers not user names To register computers 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM go to Security gt Web Access Control The Web Access Control window appears 3 Click Add New The Add New Web Access Control window appears 4 Click the Selector button and wait for the Network Neighbor Chooser window to select a name from the displayed list of PCs on the network or type a PC name in the Enter Computer Name field 5 Click Apply About Web Access Control and E mail Recording A 71 Return To Task Overview 6 Do any of the following to selectiv
171. uter server or master to initiate and administer backups and 5 licenses for the 5 clients that you intend to back up To buy Retrospect backup software go to http www yellowmachine com go Retrospect Or e Purchased product 6 user licenses 1 license for a computer server or master to initiate and administer backups and 5 licenses for the 5 clients that you intend to back up Retro Only available to VARs Professional Express The default location of the executable Setup exe resides on the YM appliance under disk1l All Software Store folder This executable launches the Retrospect Wizard which installs Retrospect software on your PC The Retrospect Wizard enables you to install both the server application and the client application as shown in Figure 9 1 on page 76 Maintaining Storage and Managing Data A 75 Retrospect Install Retrospect Install Retrospect Client View the Retrospect Read Me File View the Retrospect User s Guide PDF Quit Copyright 1989 2005 EMO Corporation Figure 9 1 Installing Retrospect If your client runs Windows XP Professional your operating system supports Microsoft Windows Backup free backup software If your client runs Windows XP Home Edition you must install the Microsoft Windows Backup utility Ntbackup exe For Microsoft documentation go to http www microsoft com Anthology Solutions does not test Microsoft Backup with the YM appliance If you choose to use Microso
172. ve been replaced in a Non RAID or RAID 0 Striped array The length of the reformat process depends on the size of the disk drives in the YM appliance Table 9 4 provides some estimates These estimates are based on a one terabyte YM appliance Table 9 4 Reformat Disk Drives Time Estimates RAID Level Estimated Time in a one terabyte appliance No RAID e 30 minutes RAID 0 e 30 minutes RAID 1 e 30 minutes RAID 1 0 e 30 minutes RAID 5 e 30 minutes To reformat disk drives 1 Ifapplicable back up existing data to another machine In formatting the disk drives this procedure deletes all data on the disk s being configured 2 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears 3 Inthe Network Storage Configuration pane click Edit 4 Select the logical disk s that you want to reformat 5 Check the type of RAID storage system to build YMM automatically suggests a proper physical disk setting or selects your previous RAID level and disk drives Make adjustments as appropriate 6 Select Format selected disks radio button and click Apply A confirmation window appears 7 Verify your selection and click Accept Reformatting Disk Drives A 91 8 After the configuration process completes click OK The Quick Network Storage Status windows appears Monitoring Progress of Data Rebuild To monitor progress of data rebuild 1 Logonto YMM Go to Logging On To YMM o
173. ves user all To configure or change your RAID level through YMM 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM click Storage gt Quick Network Storage The Quick Network Storage Status window appears 3 Inthe Network Storage Configuration pane click Edit 4 Click Edit The Quick Network Storage window appears Note Ensure that you choose the logical disk If you do not choose the logical disk you can proceed through the configuration windows but the YMM provides error messages later in the configuration and halts you from performing the reconfiguration 5 Configure or change your settings and click Apply A message appears informing you that this process removes user all Figure 9 4 shows the settings to configure four disk drives for RAID 5 The various areas include ifs as T sob Ads E E vettow machine Manager System User Network Security Storage Help Logou UNKNOWN Quick Network Storage Logical Disk 1 C O e o Vv Vv Vv Logical Disk2 a e e amp e amp E fi Logical Disk3 ES G C amp e a E E Logical Disk4 mt e C e C Ei mi ogical Disk 4 l Enable NFS Accept Changes C Repair selected disks C Format selected disks Apply Cancel Iv r r r r r r Figure 9 4 RAID 5 Configuration 80 A P400 Series User s Manual for YM Software v3 0 Table 9 1 lists the RAID requirements
174. when you use the YM appliance as a gateway To specify Dynamic DNS for the YM appliance 1 Log onto YMM Go to Logging On To YMM on page 8 2 From the YMM go to Network gt Host Configuration The Host Configuration window appears 3 Inthe DDNS Client Options pane click Edit 4 Register with a DDNS service provider if you have not already done so a Select the Yes radio button b Inthe DDNS Service Provider drop down list select a service provider c Click Visit amp Register d Complete the service provider s registration and record the following information Account Name Account name that you used to register for the DDNS Password Password that you used to register for the DDNS Domain Name or Custom Domain The Internet domain name that you registered with the DDNS service provider Providers such as DynDNS provide customers free predefined domain names DynDNS also provides customers the ability to purchase customized domain names whereby the customer chooses the complete domain name Use the DDNS Domain Name field to specify the predefined domain name that you received free of charge Use the DDNS Customer Domain field to specify the customized domain name that you purchased 5 Provide the DDNS account information a Inthe DDNS Service Provider drop down list select the service provider if you have not already done so b Specify Domain Name Account Name and Password that is registered with t
175. wmachine net ee DNS Server DHCP Client ee Security Configuration Quick Network Choices are Network NAS Only Mode Security Attached Storage NAS Only Router Firewall or Proxy Modes Web Access Proxy mode required Not set Control Storage Share Configuration Quick Network Server Description YellowMachine J Storage Work Group Workgroup DefaultShare Sae O Storage Configuration Logical Disks Type Pisa Logical Disk RAIDS pang ADDIL234 ogiclDisk o oviclDik3 ogiclDisk TOSCO Mab SsmDa User Access Permission Policy Read Only x Logical Disks Logical Disk 1 Logical Disk 2 Logical Disk 3 Logical Disk 4 1 US default setting Read Write x 146 A P400 Series User s Manual for YM Software v3 0 Creating a Postman Account in Outlook The default super user postman is a reserved account for e mail administration You can set up a postman account in Outlook or Outlook Express to receive warning and status messages from YMM and to review archived e mails a feature of the Proxy security mode To set up a postman account in Outlook or Outlook Express 1 2 3 9 From Outlook click Tools gt E mail Accounts Select Add an e mail account and click Next Select POP3 as Server Type and click Next The Internet E mail Settings POP3 window appears Enter postman in the Your Name field and click Next as shown in Figure B 1 Do o
176. x x x YM Appliance e Saved its dynamic IP address of 10 x x x e Saved its static IP address of 172 16 1 1 or for example 10 x x x e Defaulted to a YM defined IP address of 0 0 0 0 To change PC s LAN IP address Private IP address settings 1 From Windows XP click Start gt Control Panel gt Network and Internet Connections Network Connections gt Local Area Connection gt Properties gt Internet Protocol TCP IP gt Properties The General dialogue box opens 2 Make your selection 3 Click OK and close the open Control Panel windows To change YM Appliance s LAN IP address Private IP address settings 1 From YMC click Network The Network Setup window appears Fixing Incompatible Network Settings A 29 Double click on the YM appliance The Configuration Wizard Logm window appears Log on to the configuration wizard Click Next and click Next again The LAN Connection window appears Click Edit oe ot ee oe ED Do one of the following e To assign a static IP address select the Obtain IP address automatically No radio button enter correct IP address and click Apply e To assign a dynamic IP address select the Obtain IP address automatically Yes radio button and click Apply Click Next click Next again and click Finish Select one of the following options e Obtain IP Address Automatically from DHCP Server Choose this option if your YM appliance is connected to either a Router which ha

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