Milestone Mobile 2013: Client manual
Contents
1. 14 VIDEO 16 ABOUT VIDEO 16 www milestonesys com Contents Milestone Mobile 2013 Client USE VIDEO PUSH 16 CAMERA SETTINGS VIDEO 17 EE EE 18 ABOUT 18 ACTIVATE ACTIONS 18 19 ABOUT EXPORTS aa a 19 ABOUT EXPORT 22 aE 19 EXPORT VIDEO AND SNAPSHOTS sseceeseeesseeenseeenseeenseeenseeenseeenseeenseeenseeenseeenees 20 21 FREQUENTLY ASKED QUESTIONS 22 www milestonesys com Contents Milestone Mobile 2013 Client Introduction This manual is for users of Milestone Mobile client a mobile application available on Android iOS and Windows Phone What s new In addition to the enhanced functionality mentioned below XProtect Mobile has been renamed to Milestone Mobile The name change r2. When you are in PTZ mode you can use presets To do so tap the Presets Android PTZ iOS PTZ Presets Windows Phone menu item This opens the presets context menu page which offers a list of presets created in the administration part of your system setup Select the wanted preset to start using it Note that it is not possible to create or edit presets in the Milestone Mobile client This is done from the administration part of your system setup To zoom in pinch out to Zoom out pinch in Alternatively use the buttons to zoom Zoom method used is digital Zoom By default images are fitted to the screen outer parts of images are removed to fit the screen Tap twice to crop images to fill screen and preserve the image s aspect ratio Tap the Playback button In playback a small navigation bar lets you navigate your recorded video e Navigation bar Here you can select various different functionalities Menu Menu www milestonesys com Always in landscape mode otherwise in When stopped Always in landscape mode otherwise in you slide both ways to select the wanted time date previous image When stopped Start forward playback When stopped Start backward playback When stopped Move to the next image after the current one Android 14 Views Go to a specific time using this time picker menu where Move to the image just before the one currently viewed the Set playback
3. From the Export list you can preview a video clip on your device without saving it or download it to your device for example to view the clip outside of Milestone Mobile if your device supports this and if your device has sufficient space available Exported video clips remain in the Export list until removed About Export list Every time you export video the exported video clip is added to an export list The export list shows your user s most recent export at the top of the list snapshot image or video If you tap the Filter button you can switch between My Exports your own exports and All Exports exports from all users Note that you cannot see exports from other users unless this has been allowed on the Milestone Mobile Server s Export tab and you have playback rights for the camera of the exported video Each export in the list shows e The name of the camera from which the video or snapshot was exported e The date of the export e The time of when the recording or snapshot was recorded hour minute second Exported video shows start end for example 12 01 03 12 02 34 e The duration of the video clip The file size of the video clip e The user who exported the video sequence Example AXIS Q7404 03 04 2013 16 29 01 01 00 130 KB Administrator Tap and hold the relevant video clip to see a context menu from which you can tap e Download to save the video to your device Make sure the device supports t
4. 2 As the device s camera turns on tap the Record button Android Push button iOS Start Video Push button Windows Phone to begin recording If your Windows Phone device has front facing camera you will see an additional button on the Video Push page the caption of which indicates the camera currently in use To switch to the other camera tap this button When finished tap the Stop Recording button Android Stop button iOS Windows Phone Watch recorded video from your Video push camera in Milestone Mobile client 1 Goto any view where you have added the Video Push camera 2 the camera to go to full screen live view on Playback From here view all recent recordings done from your Video Push camera by navigating via the play forward backward buttons or by going to recent history The most recent recordings are shown at the top of recent history www milestonesys com 16 Video Push Milestone Mobile 2013 Client Camera settings Video Push When you set up Video Push in Milestone Mobile client specify the following settings Android Windows Phone Use front facing camera visible if the device has such a camera Video resolution Image quality Quality of service iOS Camera Resolution Image Quality Compression www milestonesys com Use your device s front facing camera to record the video for your Video Push stream Set the resolution of the stream to pu
5. Phone 2 Inthe list of available actions that appears tap the relevant action and confirm that you want to trigger the action iOS and Android Tap the Activate button to trigger an action without necessary confirmation Windows Phone You receive a notification that a request to trigger the action has been sent Trigger actions from camera views 1 When in grid view tap Actions to show all actions for all cameras in this view 2 Alternatively select a single camera s camera view only actions for a relevant camera 3 When the camera is maximized tap the Actions button A in bottom navigation bar iOS tap Actions Android 4 Inthe list of available actions that appears tap the relevant action to trigger Confirm that you want to trigger the action iOS and Android or tap the Activate button Windows Phone You receive a notification that the relevant action is triggered www milestonesys com 18 Actions Milestone Mobile 2013 Client Exports About Exports Milestone Mobile supports exporting picture and video recordings to your system either through XProtect Web Client or Milestone Mobile client You can export a single frame or any sequence of video as long as you have recorded video within the specified time frame The video you export is saved on the recording server to which your Mobile server is connected Once you have exported video it appears in the Export list see About Export list on page 19
6. Password Save credentials Default server Automatic login disabled unless you have selected Save credentials Delete www milestonesys com Enter edit a name for the server Enter edit the IP address of the computer on which the server is running Alternatively you can insert the full name of the computer if you do not know the IP address Edit the port number that your Milestone Mobile uses to communicate with the server the default port number is 8081 If you edit the port number you must also edit the corresponding port number in your system setup Otherwise the Milestone Mobile and the Mobile server cannot communicate Enter edit a description for the server Indicate if the server to which you connect uses a secure HIT TPS connection Enter your user name Enter your password The user name and password can be based on either XProtect basic users must be set up in your system setup or on Windows users domain users For domain users the user name and password are the same as your domain credentials Indicate if you want your user name and password to be saved for future use Indicate whether you want to log in to this server automatically iOS and Android only Indicate whether you want to log in automatically if possible Deletes the relevant server iOS only For Android Delete is found in the server context menu 11 Servers Milestone Mobile 2013 Client Views About vi
7. actions for a view or a camera Activate an output or an event Add and configure a new server iOS Cancel last action Windows Phone Close this page or item and return to previous page or item list Windows Phone Shows the available cameras in a view in one two or three columns Tapping on the button rearranges the view If the button reappears this indicates the next available option one two or three columns Done on this page Equivalent to an OK button for Windows Phone Edit server settings Exit full screen Access the exports functionality Enable filtering on views As default all views are selected The user can clear the ones not to be shown or opt to show previously hidden views 7 Milestone Mobile Milestone Mobile 2013 Client Front Camera Go To Time on the selected camera in playback mode Help History Home Live on the selected camera in playback mode New New Server Hide Show Live PiP on the selected camera in playback mode OK Outputs Playback on the selected camera in live mode Playback Speed on the selected camera in playback mode Presets on the selected camera unavailable for non PTZ cameras 2 PTZ Presets on the selected camera dimmed for non PTZ cameras Rear Camera Recent history Save Settings www milestonesys com Windows Phone Indicates the camera used for Video Push Tapping it changes the camera to the r
8. does my Milestone Mobile support Milestone Mobile works with the entire XProtect product line This means XProtect Corporate 4 0 XProtect Expert 2013 XProtect Enterprise 8 0 XProtect Professional 8 0 XProtect Express 1 0 XProtect Essential 2 0 and XProtect Go 2 0 How do add a Milestone Mobile server to Milestone Mobile client A Milestone Mobile server is a recording server or dedicated server with the Milestone Mobile server component installed on it Android To add a Milestone Mobile server tap the New button when you open the application In the new screen fill in the server details and click Save 105 Tap on the Edit button then on the Add Server at the bottom In the new window fill in the required server details and click Done Windows Phone Tap on the New Server button on the Servers page In the new screen fill in the server details and click Save Can add multiple Milestone Mobile servers to Milestone Mobile Yes You can add as many Milestone Mobile servers as needed Why can t connect to my recording server dedicated server In order to connect you must install the Milestone Mobile server on the server that runs your system or ona dedicated server For more information on how to download the Milestone Mobile server see the Milestone www milestonesys com 22 Mobile Administrator s Manual which can be downloaded from www milestonesys com installed the Milesto
9. speed Number on button indicates current setting The default is x1 Windows Phone 1X iOS and Milestone Mobile 2013 Client When running Pause playback When running Move to the first image in the next sequence When running Move to the first image in the previous sequence View live Picture in Picture PiP in playback When you view a camera in playback the same camera is streamed live a small PiP in the upper left corner To toggle this PiP on off choose Menu button gt Hide Show Live PiP Double tap the PiP to return to live www milestonesys com 15 Views Milestone Mobile 2013 Client Video Push About Video Push Video Push is a feature that allows you to use your mobile device s camera to send a video stream from your mobile device to your system in order to for example collect evidence when you investigate an alarm In the Mobile server settings you can set the users who should be able to use the Video Push feature on the system Settings You set up Video Push settings on the Mobile server For information about how to set up Video push in your system see the Milestone Mobile Administrator s Manual which you can download from the Mobile Help website http www milestonesys com mobilehelp Use Video push 1 bottom navigation bar iOS tap the Video Push control From the top drop down menu Android select Video Push Slide to the Video Push page Windows Phone
10. www milestonesys com 23 12 13 14 through the Management Client Management Application How do change the language of the Milestone Mobile client The language of the Milestone Mobile client is automatically set to the language of your device For example if your language of your device 15 set to French Milestone Mobile client uses French language If you use Milestone Mobile on Android you can change the language of Milestone Mobile client inside the application but on iOS and Windows Phone the Milestone Mobile client must use the same language as that of the device To use Milestone Mobile in Hindi your device must support this language Why is the image quality poor when view video The Milestone Mobile server automatically adjusts image quality according to the available bandwidth between the Milestone Mobile server and Milestone Mobile client If you experience lower image quality than in the XProtect Smart Client you might have too little bandwidth to get full resolution images through the Milestone Mobile The reason for this can either be too little upstream bandwidth from the server or too little downstream bandwidth on the client get poor image quality when connect to my system at home through Wi Fi at my office Why is that Check your home Internet bandwidth Many private Internet connections have different download and upload bandwidths often described as for example 20
11. Mbit 2 Mbit This is because home users rarely need to upload large amounts of data to the Internet but consume a lot of data instead The system needs to send video to the Milestone Mobile and 15 limited by your connection s upload speed If low image quality is Frequently asked questions Milestone Milestone Mobile 2013 Client consistent on multiple locations where the download speed of the Milestone Mobile s network is good the problem might be solved by upgrading the upload speed of your home Internet connection 15 Can use Milestone Mobile without a 3G data plan Yes You can use Milestone Mobile with any data connection including Wi Fi and 4G connections Note that using Milestone Mobile without a data plan from your cellular provider may incur an additional cost Also note that the bandwidth on public networks may vary and may affect the image quality of the video 16 Can use my Milestone Mobile with a 4G LTE data plan Yes you can use any data connection on your mobile device that allows you to access the Internet to connect to your system 17 Are there any differences between Milestone Mobile for Android for iOS and for Windows Phone In general you find the same functionality in both Android and iOS Some functionality is found in different places in the Android version compared to in the iOS version due to differences in device functionality and operating systems Note tha
12. Milestone Systems Milestone Mobile 2013 Client milestone The Open Platform Company Milestone Mobile 2013 Client Contents INTRODUC TO Niece 4 WAAT SN tase tone sece sans ctenestemese gece a a 4 MILESTONE MOBILE 6 ABOUT MILESTONE MOBILE CLIENT sscccscccascsacicasccesscasdccuscacisendcccasentsscswecenccsascsaeet 6 ABOUT MILESTONE MOBILE SERVER AND PLUG INS 6 ABOUT THE LANGUAGE OF MILESTONE MOBILE CLIENT 6 CONTROLS as cotectetees decane cacasenecegedecadatecenesanedanededecunsdevacetedecadspedenedsnedseadenecusedeveseyede 7 ance 10 ABOUT MOBILE 10 ADDA MOBILE SERVER a 10 SERVER CONTEXT MENU SETTINGS 10 SERVER MENU SETTINGS mnnn nn 11 VIEWS 12 ABOUT 12 RE 12 ACCESS RECORDING HISTORY 2 nnmnnn 12 VIEWS SETTINGS sssini dnia iaaa dene dencidensdenssnnadenesenecsnecenecanedonddacedonsdens 13 i gria VIEW iini EEE E 13 in TUH Screen ModE ee ack cece eae 13 M playback MOE 2 ea aa a
13. aspect ratio introduced with the iPhone 5 www milestonesys com 5 Introduction Milestone Mobile 2013 Client Milestone Mobile About Milestone Mobile client Milestone Mobile is a mobile surveillance app closely integrated with the rest of your system You can connect to your cameras in Milestone Mobile client from the following XProtect systems XProtect Corporate 4 0 XProtect Enterprise 8 0 XProtect Professional 8 0 XProtect Express 1 0 XProtect Essential 2 0 XProtect NVR 1 0 XProtect Go 2 0 Milestone Mobile client works with the following operating systems iOS iPhone iPad and iPod Touch Android Smartphones and tablets with Android installed Windows 8 Phone Smartphones using Windows 8 Phone About Milestone Mobile server and plug ins To use the Milestone Mobile client you must connect to a Milestone Mobile server Install the Milestone Mobile server on the server that runs your system or on a dedicated server You install the Milestone Mobile settings needed in your system setup as either a plug in or as part of a product installation or upgrade In the most recent releases of the XProtect VMS systems the Milestone Mobile server component is part of the product installation For more information about Milestone Mobile server functionality see the Milestone Mobile Administrator s Manual which you can download from the Milestone website About the language of Milestone Mobile client The language of the M
14. conditions txt located in your Milestone surveillance system installation folder www milestonesys com Copyright trademarks and disclaimer About Milestone Systems Founded in 1998 Milestone Systems is the global industry leader in open platform IP video management software The XProtect platform delivers powerful surveillance that is easy to manage reliable and proven in thousands of customer installations around the world With support for the widest choice in network hardware and integration with other systems XProtect provides best in class solutions to video enable organizations managing risks protecting people and assets optimizing processes and reducing costs Milestone software is sold through authorized and certified partners For more information visit www milestonesys com
15. ear camera and the text under the button to Rear Camera Open a menu which lets you pick a specific time to view in the past Access the Milestone Mobile online help Go to recent history Windows Phone Go to the Servers list Android only Exit playback mode and re enter live mode Add and configure a new server Android Add and configure a new server Windows Phone Turn on and off a small picture in picture PiP of live mode Tap the Hide Show Live PiP button or double tap the PiP to return to live mode Acknowledge or perform an action Access the Outputs functionality to activate outputs Switch from live to playback mode Open a menu with a selection of playback speeds Open a menu with a selection of presets Enable a number of PTZ controls on the screen which allows you to pan tilt and zoom in on the current image Windows Phone Indicates the camera used for Video Push Tapping it changes the camera to the front camera and the text under the button to Front Camera Go to recent history save your filtered view s Go to All Settings in order to review change Image Auto hide Controls Video Push and About settings Windows Phone On the Video Push tab the button takes the user directly to the Video Push part of all settings 8 Milestone Mobile Milestone Mobile 2013 Client Share Snapshot Time Picker X1 www milestonesys com Take a snapshot of the current frame and sa
16. eflects Milestone Mobile s ability to offer more opportunities to mobile users Milestone Mobile now works with both XProtect software and Milestone Arcus based products New in Milestone Mobile 2013 Windows 8 Phone support e You can now use Milestone Mobile 2013 with Windows 8 phones Exports e Export video from your Milestone Mobile client to your system or download it to your device With the ability to view define and create video exports on the go users have extended remote capabilities and can take immediate action on incidents e Preview exported video sequence on your device without the need to download video or pictures to your device Milestone Federated Architecture MFA and master slave support e You can now deploy a single Milestone Mobile 2013 server component that can access all cameras in a larger distributed system Support for 64 bit servers e The Milestone Mobile server can run on 64 bit servers enabling users to run more cameras and or users while using fewer servers Performance improvements e The Milestone Mobile server is optimized which means better scaling with many users and more intelligent bandwidth adaption Support for new mobile devices e The user interface has been updated to take advantage of Android design patterns from version 3 0 and upwards www milestonesys com 4 Introduction Milestone Mobile 2013 Client e The user interface has been updated to take advantage of the new screen
17. en in Views The first time all available views are selected 1 Omit any unwanted views by clearing relevant check boxes Add any missing views by checking the relevant check boxes Save your filter by choosing the Done button or cancel out by choosing the Cancel button Access recording history You can access your recording history to find previous recordings in playback mode see In playback mode on page 14 To do so Android www milestonesys com 12 Views Milestone Mobile 2013 Client 1 Open the relevant camera in full screen 2 Enter playback mode 3 Tap the device s context menu button if you are in landscape orientation and cannot see the Recent history button 4 Tap the Recent history button iOS 1 Open the relevant camera in full screen 2 Enter playback mode 3 Inthe upper navigation bar tap the Menu button 4 Tap the Recent history button Windows Phone 1 Open the relevant camera in full screen 2 Go to playback 3 Tap the History button A list of recent recordings is shown which indicates time and date for the system recorded the video sequence The most recent recordings are listed at the top Tap the relevant recording to open it in full screen playback mode If you need to go further back in time than what you see in the list tap the Load more button Android and iOS or navigate through the available History pages Today Yesterday Last Week or older until you find the o
18. ews You cannot create or edit views in the Milestone Mobile This is done in XProtect Smart Client See the XProtect Smart Client User s Manual which you can download from the Milestone website The views available to you in your system setup are listed in the Views section and show the type of view All Cameras Private Shared the name given to the view for example Building A and the number of cameras available in every particular view Access your video in grid view several cameras shown at the same time in live full screen mode or in playback mode Filter views The procedure for filtering views depends on the operative system on the device you use Android Choose the Filter button when in Views The first time all available views are selected 1 Omit any unwanted views by clearing relevant check boxes Add any missing views by checking the relevant check boxes Save your filter by choosing the Save button or cancel out by choosing the Cancel button next to the page title Filter views iOS Click the Filter button in the upper right corner when you log in to the server you need All available views are selected by default 1 Omit any unwanted views by clearing the relevant check boxes Add any missing views by checking the relevant check boxes Save your filter by choosing the Done button or cancel a filtered view by reselecting or clearing the filtered views Windows Phone Choose the Filter button wh
19. g Frequently asked questions Milestone Milestone Mobile 2013 Client 10 11 you to view both live and recorded video at the same time How can navigate through my recordings You can navigate through your recordings in playback mode Select the camera you wish to view in playback mode Once you are in playback mode you can search through your recordings using the control buttons You also have the option to go toa specific time by choosing Go To on iOS access Go To via the Menu button on the screen Once you have chosen Go To select the date and time you want to view Another option is to use the Recent History Android amp iOS History Windows Phone button and navigate to the chunk of time you need Where are my snapshot images saved Android Snapshots are saved to your device s SD card at mnt sdcard Milestone iOS Snapshots are saved to your device and can be accessed from Photos on your device Snapshots are accessed from the device s gallery These settings cannot be changed Windows Phone Snapshots are saved under Photos Saved Pictures The exact location might depend on the device How do add users to Milestone Mobile You cannot add a Milestone Mobile user in Milestone Mobile You add a Milestone Mobile user the same way as any other user in the system See the Administrator s Manual for the relevant XProtect product for more information on how to add users
20. his and you have software that allows you to play the video www milestonesys com 19 Exports Milestone Mobile 2013 Client e Delete if you want to remove the video clip from the Mobile server e Cancel if you do not want to do anything to the export Export video and snapshots You can specify exports from several cameras if you need to The system queues the exports which are then created one at a time Before you can export make sure that you view your cameras in playback mode 1 camera from which you would like to export to make it open in single camera view Go to Playback In the selected camera s view tap the Export button on Android tap the Export icon On iOS tap Menu and then Export In the Export window that appears select the start and end time for your export by tapping the start or end frame indicated with a thumbnail image from the selected time When tapped you can select the hour minute second as well as date month and year from which you would like the export to begin or end If you keep the start and end data the same you will make a snapshot export a picture Tap Export to begin the export Once completed tap Share to save snapshots to your device s photo library iOS only or tap Go to exports to see My Exports which is a list of all your video and Snapshots that is all your own exports from all your cameras or All Exports which shows a list of all exports from all users if yo
21. ilestone Mobile client is automatically set to the language of your device For example if the language of your device is set to French the Milestone Mobile client uses French To change the language of Milestone Mobile client to another language you must do so inside the app Note that this capability is only available for Android Alternatively you can change the language of your device in your device settings www milestonesys com 6 Milestone Mobile Milestone Mobile 2013 Client Note that to use Milestone Mobile client in Hindi your device must support this language Controls After you log in to a server the top menu Android the bottom tabs iOS and the slide through pages of Windows Phone can contain the following options Views Video push Actions Exports Displays and previews of available views Also lets you select the one to view video from live or recorded Open the Video Push functionality allowing you to use your device camera to send video to your system Activate actions Export a video or a snapshot and save it to your device if your device supports this or view it directly from your device without saving it on the device Depending on where you are in Milestone Mobile the context sensitive menu may contain any of the following items Actions Activate Add Server Cancel Close Columns Done Edit Exit Full Screen Export Filter www milestonesys com Show all
22. ne Mobile server to XProtect Corporate but can t connect to the server from my device What is the problem After you have installed the Milestone Mobile server to your XProtect Corporate 4 0 you must install the Milestone Mobile plug in s to see the Milestone Mobile server in your XProtect Corporate setup See Milestone Mobile Administrator s Manual which you can download from http www milestonesys com download s When you have installed the Milestone Mobile plug in locate the plug in under Servers in the navigation tree in the XProtect Corporate Management Client expand it choose servers gt Mobile Servers gt Add New Add the details about your Milestone Mobile server Server name Description optional and more Remember to save before moving on How do create views You cannot create or configure views in Milestone Mobile The application uses the views you have already created in the XProtect Smart Client If you do not have any views configured you can select the All Cameras view to see all connected cameras If you want to add edit or delete views you must do this in XProtect Smart Client Can control my pan tilt zoom PTZ cameras and use presets from Milestone Mobile Yes You can use Milestone Mobile to control your PTZ cameras and use presets in live mode Can view live and recorded video at the same time Yes In playback mode you get a picture in picture PiP view allowin
23. ne you need Windows Phone Views settings In grid view When a view opens all relevant cameras of the view are displayed in a grid two or three columns depending on the direction of your device also possibly in one column if the device is Windows Phone If needed you can scroll the grid or even navigate through pages of grids to allow you to see all your cameras Cameras contain a motion video indicator motion indicator lights up when motion is detected on a camera and the video indicator lights up every time a new image is received from the camera The latter makes it easy to see that video 15 live Tap the relevant camera once to view a camera in full screen mode In live full screen mode When you view a camera in full screen mode you can adjust the image in several ways www milestonesys com 13 Views Milestone Mobile 2013 Client PTZ pan tilt zoom on PTZ cameras Presets Zoom in out live and playback mode Switch between images fitting to screen and image cropped View a camera in playback In playback mode Tap the PTZ menu item This enables PTZ mode with a set of PTZ controls Tap controls once to pan zoom one step Provided the PTZ controls auto hide setting is enabled when you do not use the controls they hide after a short amount of time Tap the screen to re activate them This feature is not available for cameras on the Milestone demo server or non PTZ cameras
24. rs as needed as long as you have the user name and password IP address and port information for these servers Server context menu settings The server context menu has the following settings Disconnect Disconnect from the server Connect Connect to the server Additionally for Android you can also see the following settings Edit server settings for the server not possible for the Milestone Edit server disconnected Demo server Delete the server from your Milestone Mobile not possible for the Delete server disconnected Milestone Demo server For iOS Edit is an always present separate button in the upper right corner in the Server list Delete is in the Edit server screen www milestonesys com 10 Servers Milestone Mobile 2013 Client For Windows Phone Edit and Delete are always present options regardless of whether the user is connected to a server or not There are no Connect and Disconnect options and the user needs to tap on a server to connect or press the Back device button to disconnect Once connected to a server Views opens displaying a list of views accessible to the user grouped in the sections All Cameras View Private Views and Shared Views Server menu settings When you add or edit a server the field are grouped into two sections Server details and User details You can change the following Server name Address Port Description optional Secure Connection User name
25. s to ensure that an iSe sent throughout the entire 0 had server and car 160 frames is slow ses without This is user initiated downsampling Increasing screen resolutions on small mobile devices lead to higher probability that streams from megapixel cameras are sent at full pixel size to Mobile clients To counter this this setting is created so the user can force the client to request downsampled images Either instead of waiting for the Quality of Service algorithm to downscale or to make sure frame rate remains high Not available for the first released version of Windows Phone When selected the controls in the playback Navigation bar will if unused automatically disappear after a short while Tap the screen to reactivate them When cleared controls will stay on screen while in playback When selected the navigation controls available in PTZ will if unused automatically disappear after a short while Tap the screen to reactivate them When cleared controls will stay on screen while in PTZ When selected the current screen orientation is maintained once connected to a server Change the language of Milestone Mobile client To change the language on an iOS device go to your device s settings and change the overall language of the device 21 General settings Milestone Milestone Mobile 2013 Client Frequently asked questions 1 Which XProtect products
26. sh Set the image quality of the video stream You can enter any value between 0 and 99 with 99 being the largest value Values above 99 are not valid Enable this to ensure that an optimal number of frames per second is sent throughout the entire Video push video stream This is done by the Mobile server and can affect the quality of the video to provide a higher frames per second rate when the user s connection is slow Indicate whether to use the front facing or back facing camera of your device Choose image resolution You can choose between HD Low Medium and High Set if image quality should be set automatically Automatic is set to be ON by default lf Automatic is set to OFF you can set the quality manually 17 Video Push Milestone Mobile 2013 Client Actions About actions You can trigger actions in Milestone Mobile client if you need to Examples of actions starting or stopping recording on cameras switching to a particular video frame rate triggering SMS and or email notifications making PTZ cameras move to specific preset positions activate hardware output and more In the clients actions are represented by outputs and events which the user can activate You can only use actions if your user has been given appropriate rights Activate actions Use actions from Actions page 1 Click the Actions control 4 Select Actions from the top drop down menu Android Slide to the Actions page Windows
27. t the first release of the Windows Phone app does not contain some of the features of the other two mobile clients exports for example but future releases are expected to add the functionality in www milestonesys com 24 Frequently asked questions Milestone Milestone Mobile 2013 Client Copyright trademarks and disclaimer Copyright 2013 Milestone Systems A S Trademarks XProtect is a registered trademark of Milestone Systems A S Microsoft and Windows are registered trademarks of Microsoft Corporation App Store is a service mark of Apple Inc Android is a trademark of Google Inc All other trademarks mentioned in this document are trademarks of their respective owners Disclaimer This text is intended for general information purposes only and due care has been taken in its preparation Any risk arising from the use of this information rests with the recipient and nothing herein should be construed as constituting any kind of warranty Milestone Systems A S reserve the right to make adjustments without prior notification All names of people and organizations used in the examples in this text are fictitious Any resemblance to any actual organization or person living or dead is purely coincidental and unintended This product may make use of third party software for which specific terms and conditions may apply When that is the case you can find more information in the file 3rd_party_software_terms_and_
28. u have been given rights to see other people s recordings in the Mobile server s Export settings www milestonesys com 20 Exports Milestone Milestone Mobile 2013 Client Setting General settings In the General settings view and edit the following settings Setting Client version iOS About Android Windows Phone Stay awake Frames per second Optimize bandwidth Android Windows Phone Bandwidth optimized iOS selected by default Use lower resolution Auto hide playback controls Auto hide PTZ controls Lock orientation iOS only Miscellaneous Android only www milestonesys com Hide demo server Description Shows the version n Use front facing camera on your device Video resolution When selected slee both in live and recc Image qualit Set a frame per Bes y from the Mobile serv conflict with be overt When selected the sent to the Milestone Mobile server is slov connection is availak interrupting the video streaming Quality of service Enable to allow for higher frame rates Description Hide the demo server from tk takes effect only if there is at the demo server is all you ha regardless of this setting Not available for the first rele 5579 r device s front facing Wigs h stream Sanne the resolution of the Set the image quality of the v between 0 and 99 with 99 be AESF alid atting might stanalsiettip
29. ve it to your device The Share functionality is only available on an iOS device Take a snapshot of the current frame Snapshot save locations Android By default snapshots are saved to your device s SD card at mnt sdcard Milestone iOS Snapshots are saved to your device s Photo Library and can be accessed from tapping Photos on your device You cannot change save locations Open a menu which lets you pick a specific time to view in the past Windows Phone Open a menu with a selection of playback speeds Windows Phone 9 Milestone Mobile Milestone Mobile 2013 Client Servers About Mobile server The Milestone Mobile servers you add to your system are listed alphabetically with sorting preference given to capital letters The Milestone Demo server is always present on the list of your Milestone Mobile servers This server allows you to try the Milestone Mobile without having an XProtect system setup You cannot edit or delete the Milestone Demo server You cannot use pan tilt zoom PTZ cameras on the Milestone Demo Server To retrieve video from cameras in your own system setup add one or more of your own Milestone Mobile servers Add a Mobile server To add a Milestone Mobile server e Android From the main screen choose Menu gt New 105 From main screen choose Edit gt Add Server e Windows Phone From the Servers page tap the New Server button You can add as many mobile serve
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