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User Manual – English

1. Is Untitled Meeting SE EE meeting inset FormatTet Review a G Calendar HEE ead E 3 Show As lj Busy k Private Ear Q T amp Forward High Importance Delete Scheduling Online Cancel Address Check Response amp Reminder 15 minutes v Recurrence Time Categorize Zoom Wl onenote Assistant Meeting Invitation Book Names Options Zones z Low Importance Actions Online Meeting Attendees Tags Options Invitations have not been sent for this meeting vx November 2012 gt Su Mo Tu We Th Fr Sa 28 29 30 31 1 2 3 sena Lite Subject Test Meeting 4 556 KA 8 9110 se 11 12 13 14 15 16 17 Location 7 Rooms 18 19 20 21 22 3 24 dr ee E cc CRE Rd tA pt ed ek rad tops eee kn tes 25 26 27 28 29 30 1 Start time Wed 11 28 2012 ov 200 PM v 7 alt day event 3 14151617 8 End time Wed 11 28 2012 v 2 30 PM i Good Fair E Poor Choose an available room None Suggested times 3 30 PM 4 00 PM 1 available room 4 00 PM 4 30 PM 1 available room 4 30 PM 5 00 PM 1 available room See more about Durga Naithani KY a Figure 112 Furnishing the meeting details 2 Folder View og gs Find a Contact G 58884883 Beeps S ia QJ Address Book New New New New Online Today Next7 Day Work Week Month Week Open Calendar E mail Share Publish Calendar Appointment Meeting v Items v Meeting
2. rerrvrrrnrenrnrennrne 66 2 2 3 Viewing the Calendar information 67 2 2 4 Adding a Note ssersarersnvrranvrrnrersnvrrarerrnvrrnnee 68 2 2 5 Retrieving Venue Information 0c0 70 2 2 5 1 Changing Venue SettingS 0 0 71 2 2 6 SUrVey rrmmmmmnmnmmmmmmmmnmnnene 72 2 3 Using Calendar Systems rrernrennrrnvrrnvrnsvrnsvernrenns 73 Arrive CarePoint Foundation Software Support Services 77 Copyright 2013 Arrive Systems Inc All rights reserved 2 3 TD K AIP 0800 801 EUM Copyright Notice and Trademarks This product incorporates copyright protection technology and other intellectual property rights owned by Arrive Use of this copyright protection technology must be authorized by Arrive and is intended for limited viewing uses only unless otherwise authorized by Arrive Reverse engineering or disassembly is prohibited No part of this document may be reproduced or transmitted in any form or by any means without the prior written permission of Arrive Arrive reserves the rights to modify its products including their characteristics specifications accessories and any other information stated herein without notice The official printout of any information shall prevail should there be any discrepancy between the information contained herein and the information contained in that printout This product and related documentation are proprietary to Arrive
3. By Arrive Systems Inc All trademarks belong to their respective holders Copyright 2013 Arrive Systems Inc All rights reserved Copyright 2013 Arrive Systems Inc All rights reserved 3 3 AIP 0800 801 EUM al r Ive D 1 Introduction Arrive InfoPoint is a powerful Interactive Room Sign that simplifies room scheduling dramatically Arrive InfoPoint optimizes resource utilization and erases redundancy at low and modest operating costs Arrive InfoPoint boasts of a robust integration with calendar systems like Microsoft Outlook and Lotus Notes an InfoPoint web server scheduler and touch enabled device placed outside the room to make the necessary booking The user can select any of the suitable method to book the resources on single or recurring basis The brilliance of Arrive InfoPoint lies in the simplicity of usage The purpose of the guide is to provide step by step guidance to get acclimatized with the product and use it efficiently and correctly 2 Using Arrive InfoPoint Arrive InfoPoint offers three different platforms for room reservation 1 Web Interface 2 Interactive Device Arrive InfoPoint ID 800 3 Calendar Systems Using the product from each of the platforms is explained in detail in the below sections 2 1 Using InfoPoint Web Server The InfoPoint web server can be accessed from any computer on the network em a Note The most recent Silverlight plug in is
4. Devices _ Video Camera _ DVD Player _ Search Close Figure 8 Venue Availability To minimize the errors the fields available in the Venue Availability screen are detailed below Description Location Name Select a location from the drop down menu Building Select a building from the drop down menu Floor Select a floor from the drop down menu Select the venue type from the drop down menu For example a meeting room Venue Type a classroom training room etc Venue Name Enter the venue name Date Enter the meeting date Timing Select the duration Seating Specify the seating capacity requirement Devices Select the device requirement When a reservation is made Catering schedule can be assigned to the Reservation Click on Catering tab The screen below is displayed Select the item The data related to the item are populated Click on Save Copyright 2013 Arrive Systems Inc All rights reserved 11 arriver AIP 0800 801 EUM Reservation Catering Attendees Attachments Selected Items Nem Name Service Time Quantity UnitP Total Price Special Note Status Delete Veg Sandwitch 5 00 PM 1 500 500 Pending Figure 9 Adding Catering to Reservation You can delete the catering schedule if needed by clicking on the Delete Button Click on Attendees tab The screen below is displayed Click on the required names The attendees get added to the reservation Click on
5. User Manual S AIP 0800 801 EUM al r Ive D Contents MeO IO oaea T 4 2 Using Arrive InfoPoint eeaeee 4 2 1 Using InfoPoint Web Server seeen 4 2 1 1 Managing Reservations rrorrrnvrrrnrrnnnvernvrnnns 7 2 1 2 Managing Resources rrmmrrrsrerrvvrrorerrsvernrn 14 2 1 2 1 Managing Locations rernvrrrnrornnrennrne 15 2 1 2 2 Managing Building rorerrrrrrnrrnnnrennrne 17 2 1 2 3 Managing Floor rernrrrrnrersnrrrnrensnvernrn 20 2 1 2 4 Managing a Venue rmrersoverorerrvvernrn 22 2 1 2 5 Managing DeVICE c ccccceeseeeeees 20 2 1 2 6 Managing Group rovrrrvvrsrernrernrervrernne 28 2 1 2 7 Managing USers rerarrrrrersvrrrrersnvernrnn 31 2 1 2 8 Managing Announcement 0 34 2 1 2 9 Managing Signage 37 Arrive Info Point 2 1 2 10 Managing Theme 40 User Manual 2 1 2 11 Managing SUrVey sc sccesessseeseesseeseeee 43 2 1 2 12 Using Status Monitor rernrernrernrernne 45 2 1 2 13 Using Bulk Upload rrnrernrrrrnrerrnrennrre 46 2 1 2 14 Managing Catering rorsvrrnrernrervrernne 48 2 1 2 15 App PUSH sorernrororernrvrrnrersvrernrersvvernnn 55 213 VOW RODOM sunne 56 2 1 4 Miscellaneous n 58 2 2 Using the Device rrrnrnrnnrernrvrnnrensnvernrrrrnvensnvernnnr 62 2 2 1 Booking a ROOM rrrnrersnrernrrrnnrersrrrrnrensnvernnnr 62 2 2 2 Managing Meetings rrrnrrrrnrennnrrrnrennnvennrnr 65 2 2 2 1 Modifying a meeting
6. Click on OK to confirm the deletion Delete Survey Are you sure you want to delete this Survey ok j Cancel Figure 60 Delete Survey Copyright 2013 Arrive Systems Inc All rights reserved 44 AIP 0800 801 EUM Editing a Survey 1 Click on the Edit Button The screen below is displayed Edit Survey Select Venue snop owt id Description Survey 03 24 2013 fs End Date 03 24 2013 H 4 V Verity Dubai iv Verity Building Start Date Add Question List Of Questions Sr Question Edit Delete a me produc you nke me most Figure 61 Edit Survey arriver The Survey Name Description Start Date End Date List of questions Venue can be edited 2 1 2 12 Using Status Monitor 1 Click on Status Monitor from the Manage Resources home page The Status Monitor page is displayed Christopher Murdoch Manage Location Manage Building Manage Floor HL TT Manage Venue hud GE Manage Device ap Manage Group pre Manage User Manage Announcement 3 Manage Signage Ry Manage Theme at Manage Survey stan Sg see E gt A A Status Monitor Infopoint Venue Name Location Name Building Name ATLAS Visionaire Visionaire building AMITY Visionaire Visionaire building ACTION ROOM Visionaire Visionaire building ARYAN Visionaire Visionaire building ABACUS Visionaire Visionaire building 2N111 Mercury Visionaire Visionaire building ASTRO Visionaire Vi
7. amp o Meeting Insert Format Text Review 29 lendar paz 3 e D a a Calendar BE ECS N E aB oe 4 Show As il Busy J AN e J aS Private E Forward SE High Importance Scheduling Online Cancel Address Check Response i Reminder 15 minutes Recurrence Time Categorize Zoom M onenote Assistant Meeting Invitation Book Names Options Zones Finde v Low Importance Actions Show Online Meeting Attendees Options a Tags Zoom Invitations have not been sent for this meeting Find a Meeting Room Room Finder YEN Delete From Microsoft Exchange November 2012 gt 4 ASTRO Su Mo Tu We Th Fr Sa Send 28 29 30 31 1 2 3 Subject FLEST 16 Ga fey cS 20 11 12 13 14 15 16 17 Location ASTRO Rooms 18 19 20 21 22 23 24 a dba aa sete eee Ad seen KA SSE SAN SR AK SER SAS nF a SRSA NAS FINN DNS ON S SN SK GLANS ET 25 26 27 28 29 30 1 Starttime Wed 11 28 2012 2 00 PM _ E Al day event 415 8 End time Wed 11 28 2012 2 30 PM Good Fair J Poor PG Choose an available room a None Suggested times 3 30 PM 4 00 PM 1 available room 4 00 PM 4 30 PM 1 available room 4 30 PM 5 00 PM 1 available room See more about Durga Naithani f a Figure 111 Furnishing the meeting details 1 Copyright 2013 Arrive Systems Inc All rights reserved 74 GIR Re AIP 0800 801 EUM arrive Bla 9
8. performance or other problems e Troubleshooting operating system issues firewall antivirus permissions etc e Troubleshooting installation or configuration of your virtual environment Citrix HyperV etc e Assistance with installation or set up of email browsers etc e Assistance with printer connectivity or configuration e Training e Your own IT staff e Your Arrive authorized Business Partner Arrive Professional Services e Your hardware OS database IIS or browser vendor 81 Network Connectivity Troubleshooting connectivity issues within your Arrive product when your supported network infrastructure is otherwise working Troubleshooting connectivity to Arrive Server environment arrive Troubleshooting internet connectivity Troubleshooting other connectivity issues that exist outside of your Arrive product Assistance with unsupported networks Installation troubleshooting or configuration of network WAN LAN security cards cabling hardware software Training Your own IT staff Your Internet Service Provider ISP Your Arrive authorized Business Partner Arrive Professional Services Your external vendor Performance Troubleshooting Arrive performance related issues Clarification and guidance on performance related configuration settings required by your Arrive product Configuring and troubleshooting vendor syst
9. BUSY 10 34 a Marketing Meeting Browse Tae a Alexandar Ferguson 4 a ost r BOOK ALENDAF E Figure 55 Create Theme Enter the details like Background Color Logo and Theme Name Click on Save The Theme is created Deleting a Theme 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Are you sure you want to delete this Theme ok tan Figure 56 Delete Theme Copyright O 2013 Arrive Systems Inc All rights reserved 41 vr AIP 0800 801 EUM en rrive KE Editing a Theme 1 Click on the Edit Button The screen below is displayed ps TE 10 34 Display Type ID 800 v Verity Corporation 16846 Browse Marketing Meeting Alexandar Ferguson Image Resolution Must be 168x46 of PNG Theme Name Theme OK Cancel Figure 57 Edit Theme You can edit the following fields from the screen Description Click on the color picker or enter a relevant hexa decimal number to gener Background Color ate the required background color Click Browse to select a new image file Note the logo should be in PNG format and the size of the image must be 168X46 pixels Logo Theme Name Edit the name of the theme Copyright 2013 Arrive Systems Inc All rights reserved 42 AIP 0800 801 EUM a ir rive pE 2 1 2 11 Managing Survey 1 Click on Manage Survey from the Manage Resources home page The home page is dis
10. Generate The screen below contains a sample report Date 11 26 2012 Organizer Wise Schedule Report i Date From 11 26 2012 To 11 26 2012 End Time Organizer Start Time Venue Subject infopointadmin 11 26 2012 MEETING INTERVIEW INTERVIEW INTERVIEW MEETING MEETING INTERVIEW MICROSOFT MEETING Figure 82 Sample Reports The reports can be exported to 4 file formats namely PDF Word Document Excel Sheet or Rich Text Format arriver tt INFO ad 2 1 4 Miscellaneous Catherine Washington Welcome to Arrive InfoPoint Lounge Manage 4 g The Manage Reservation option allows users to reserve a venue for a meeting it also allows users to edit and cancel a Frequently Reservation reservation Accessed Pages Manage Reservation Manage Manage Survey The Manage Resource option allows users to view edit and add existing resources gt Manage Announcement View Report PLES The Reports option allows users to view and print reports Reports are exported in pdf doc xis and rtf file formats Manage User Report Manage Theme Manage Catering Emergency Announcement Figure 83 Miscellaneous Copyright 2013 Arrive Systems Inc All rights reserved 58 AIP 0800 801 EUM all rrive I Logout l 1 Click O The currently logged in user is logged out and the Login Page is displayed arrive INFOPOINT Welcome to Arrive InfoPoint Intelligen
11. Manage Device 1User2 1User2 1User2 veritycorp int Organizer ee a amp 1User3 1User3 1User3 veritycorp int Organizer Everyone lt a gt ee 2User4 2User4 2User4 veritycorp int Organizer Everyone G Manage User 2User5 2User5 2UserS veritycorp int Organizer Everyone A i Manage Announcement oe site ae ihm i ce G Administrator Administrator Administrator amp veritycorp ii Organizer Everyone G KI go SE Daniel Daniel Daniel veritycorp int Organizer Everyone IS R Manage Theme infopointadmin infopointadmin infopointadmin veritycorp Organizer Everyone G a Menes cates Reza Rave rezarave reza ravecorp com Organizer Everyone Reza T Rezavision reza tQvisionaire com Organizer Everyone ma Status Monitor ee Soe en Ee i Figure 41 Manage Users The list of existing users displayed You can add delete or edit a user from this homepage Note Please note that the list of users synchronized from the active directory cannot be edited or deleted Adding an User 1 Click on the Add User Button The screen below is displayed First Name Middle Name Last Name Title Username Password Confirm Password Email Group Figure 42 Add User Copyright 2013 Arrive Systems Inc All rights reserved 31 vr AIP 0800 801 EUM A rrive KE The dialogue box prompts for First Name Middle Name Last Name Title User Name Password Confirm Password Email ID Group Enter the details and click on Sa
12. Save Reservation Catering Attendees Attachments User Name Christopher Alexandar Catherine Figure 10 Adding Attendees to Reservation 12 Copyright 2013 Arrive Systems Inc All rights reserved AIP 0800 801 EUM el ir rive pE Click on Attachments tab The screen below is displayed Reservation Catering Attendees Attachments Figure 11 Adding Attachments to Reservation Click on The screen below is displayed Choose the file and click on Open The user can select single or multiple attachments as per requirement and use the same in the meeting Click on Save gt Arabic Local Greene CPV3 041013 license z ENSE File KB sener de gig ste s n f A Mic 377 K EN ime soft Offic ent 343 KB F CM Service Request Note coe faire int bia amp van7os c Microsoft Offic ca Data D ce Local Disk SS Filename Arabic Localization Figure 12 Adding Attachments to Reservation Copyright 2013 Arrive Systems Inc All rights reserved 13 AIP 0800 801 EUM arriver Reservation Catering Attendees Attachments File Name File Size Arabic Localization xIs 1560064 Figure 13 Adding Attachments to Reservation 2 1 2 Managing Resources The Manage Resources use case allows the user to add edit and view resources like Location Building Floor Announcements Themes and many more Each of them is taken up in
13. bad July 2013 gt Sunday July 07 2013 2013R00M1 Venue Availability Tu We h Fr A 21 34 49 5 3 910 11 12 14 15 16 17 18 19 21 22123 241 25 26 28 29 30 31 2 A a yBzZoeLg gt 4 a PP Verity Dubai sj Verity Building 4 oft Verity Floor 2013R00M1 E 2013R00M2 EX 2013R00M3 AAR Figure 4 Room Reservation Page 2 Select the room and Click on timeline The ADD Reservation window is displayed The window has four tabs Reservation Catering Attendees and Attachments By default the window opens with Reservation tab active The Add Reservation dialog box helps you select the Organiser Subject Start Time and End Time Enter the details in the dialog box Copyright O 2013 Arrive Systems Inc All rights reserved 7 AIP 0800 801 EUM arriver Reservation Catering Attendees Attachments Organizer Select Organizer Subject Date 06 21 2013 H surt Time 900AM Duration 60 Mins End Time 1000AM D C Recurrence Primary Location Delete Figure 5 Add a reservation To minimize the errors the fields available in the Add reservation screen are detailed below Description Organizer Select the name of the meeting organizer Subject Enter the subject for the meeting Date Set the meeting date Start Time Enter the start time of the meeting End Time Enter the end time of the meeting Automatically computed based on start and end time Duration Altern
14. below it are listed Click on the sub category and the items belonging to the sub category are listed You can click on the Delete button next to the Main Category or Sub Category or Item to edit the required Delete Main Category Are you sure you want to delete this Main Category ok ane Figure 74 Delete Main Category Delete Sub Category Are you sure you want to delete this Sub Category OK ane Figure 75 Delete Sub Category Copyright 2013 Arrive Systems Inc All rights reserved AIP 0800 801 EUM Are you sure you want to delete this Catering Item Figure 76 Delete Catering Item 2 1 2 15 App Push The user can upgrade the device from the Web Application arrive arrive INFOPOINT Catherine Washington O a O gt Manage Location Ada App Push a Manage Building Date Venue Content Version Updated wr ae ca 7121 2013 3 44 16 PM 2N111 Mercury InfoPoint 10031006 zip 10031006 Manage Venue BR manage Device ap Manage Group an Manage User Manage Announcement EG Manage Signage Ry Manage Theme ait Manage Survey rma Status Monitor Y Figure 77 App Push Copyright O 2013 Arrive Systems Inc All rights reserved 55 AIP 0800 801 EUM al r Ive 1 Click on App Push The below screen is displayed Select Venue aoei TT on gt _ Verity Building APK File Browse File Must be of ZIP Figure 78 Uploading the APK File Browse and upload the APK file
15. configuration questions on third party products Training Your Arrive authorized Business Partner Arrive Professional Services Arrive Training The third party software publisher 80 Reporting and Groups e Clarification of what various reporting options mean e Troubleshooting problems encountered when setting up or running out of the box reports arrive e Creating or designing reports or groups for you e Troubleshooting problems encountered with customized reports or groups third party reporting programs or tools formatting formulas parameters etc Assistance connecting your Arrive data to third party reporting tools e Training on use of third party products e Your Arrive authorized Business Partner Arrive Professional Services Arrive Training The third party software publisher Your own IT staff Hardware Operating Systems OS Database Platforms Internet Information Server IIS Browsers etc Clarification of system recommendations and requirements Guidance on specific configuration settings required by your Arrive product e Assistance with management and monitoring of servers database platforms IIS and other server side components e Installation e Configuring vendor systems desktop operating systems Microsoft Server and or SQL Server IIS SMTP remote services etc e Troubleshooting stability
16. detail in the below sections arrives And INFOPOINT Catherine Washington Welcome to Arrive InfoPoint Lounge O wa O r ge P The Manage Reservation option allows users to reserve a venue for a meeting it also allows users to edit and cancel a Frequently Reservation reservation Accessed Pages Manage Reservation gt Manage Survey 508 sane es The Manage Resource option allows users to view edit and add existing resources gt Manage Announcement View Report Manage i Manage kai r 7 gt Location Building a Manage Floor Manage Venue anage User gt Manage Theme 5 re lt u gt Manage Group pre Manage User q s gt Manage Catering gt Emergency Announcement a eae Ry Manage Theme wl Manage Survey m Status Monitor Manage 4 gi a Catering sy App Push o gt zs Mode rt The Reports option allows users to view and print reports Reports are exported in pdf doc xls and rtf file formats a epo Figure 14 Manage Resources Copyright 2013 Arrive Systems Inc All rights reserved 14 AIP 0800 801 EUM a ir rive pE 2 1 2 1 Managing Locations 1 Click on Manage Location from the Manage Resources home page The home page is displayed arrives ee INFOPOINT Christopher Murdoch O a O naiinn i age Location Manage Location Add Location EN Manage Building Location Name Description Currency Time Zone Start Time End Time Edit Delete visionare Verty Corp fe at Duba
17. every 2 days 3 Click Save to save your reservation details 4 Click Close to exit the dialog box 5 The meeting details are displayed on the home page Copyright 2013 Arrive Systems Inc All rights reserved 9 e G AIP 0800 801 EUM al rF ive I ca As Y P A TM arriver INFOPOINT Alexandar Ferguson 0 fad 4 June 2013 Friday June 21 2013 2N111 Mercury Venue Availability S8a0 24 25 26 27 28 29 a Verity USA 4 2 Verity Building 4 pi Verity Floor 4 2N111 Mercury Test Edit Cancel Figure 7 Reservation Details i i l Note You can make multiple reservations for multiple organizers and venues across different locations f n Note You can Edit or Cancel the meeting prior to commencement Hs Note You can Extend or End the meeting post commencement The application also allows you to search for a venue in a specific building or specific floor or a venue with a set of devices This option is highly recommended when a meeting demands a certain set of devices You can search for an existing venue by clicking Venue Availability Copyright 2013 Arrive Systems Inc All rights reserved 10 AIP 0800 801 EUM ar ir Ive Location Select Location Building Select Building Floor Select Floor i Venue Type Select Venue Type Venue Name Date 07 07 2013 G5 Timing Start Time Select End Time EE l Seating Min Capacity Max Capacity LJ No Device
18. of the signage Start Date Add the start date for the signage display End Date Add the end date for the signage display Interval Time Add the duration to display the signage on the device Add the list of images in the signage by deleting existing ones or adding new images Select Venue Add the venue selected for the signage Deleting a Signage 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Delete Signage Are you sure you want to delete this Signage ok Cancel Figure 52 Delete Signage Copyright O 2013 Arrive Systems Inc All rights reserved 38 a AIP 0800 801 EUM el ir rive pE Editing a Signage 1 Click on the Edit Button The screen below is displayed Select Venue Title Sinage 1 a C Verity Dubai Start Date 03 24 2013 fs End Date 03 24 2013 fs verity Building Interval Time 10 SEC Display Type 1D 800 v e List of Images Add Image Sr Image Browse Duration sec Delay sec Delete Image Resolution Must be 800x600 of PNG Figure 53 Edit Signage You can edit the following fields from the screen Description Title Edit the title of the signage Start Date Edit the start date for the signage display End Date Edit the end date for the signage display Interval Time Edit the duration to display the signage on the device Edit the list of images in the s
19. on the Add Building Button The following screen is displayed Add Building Location Name Select Location X Building Name Description Figure 20 Add Building The dialogue box prompts for Location Name Building Name and Description Enter the details and click on Save The Building details are stored To minimize errors each of the field is explained below Description Location Name Add the location name Building Name Add the building name Description Addthe building description Copyright 2013 Arrive Systems Inc All rights reserved 18 arrive AIP 0800 801 EUM Deleting a Building 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Delete Building Are you sure you want to delete this Building Cancel Figure 21 Delete Building Note Prior to deleting a Building ensure the Floor gt Venue configured for the Building is deleted Editing a Building 1 Click on the Edit Button The screen below is displayed Edit Building Location Name Visionaire AE Building Name Visionaire building New building in dubai campus Description Figure 22 Edit Building The Location Name Building Name and Description can be edited Copyright O 2013 Arrive Systems Inc All rights reserved AIP 0800 801 EUM al r Wis pE 2 1 2 3 Managing Floor 1 Click on Manage Floor from the Manage Resources ho
20. personnel an Arrive authorized business partner a certified consultant or a third party provider Arrive Professional Services and Arrive Academy teams also offer a wide variety of services Topics that are not covered under an Arrive CarePoint program where an Arrive Customer Support team member will proactively provide the most appropriate alternative resource include Training Arrive Academy is the best resource for training offering classroom training real time Learning custom training self study guides and an annual customer conference Visit Arrive Academy to search and register for courses and products monitor your learning progress through training tracks and join online communities with product experts and other customers e Performing software product application or job related activities such as software installation data entry creating reports etc e Assisting with third party software installation training trouble shooting integration etc e Providing organization specific consulting or consulting advice e Repairing data or database issues caused by user error or third party software Please refer to the following Support Coverage charts for additional information and resources For additional questions please contact Arrive Customer Care at netsupport arrivesys com Please note that references in this document to third party software products or applications does not encompass all third party softwar
21. required to access the application Note The resolution of the machine hosting the InfoPoint application should be 1024 x 768 and above Copyright 2013 Arrive Systems Inc All rights reserved 4 wy I AIP 0800 801 EUM arrive 1 Type the URL of the server The Homepage of the application is displayed Q arrivef INFOPOINT Welcome to Arrive InfoPoint Intelligent Resource Scheduling System fea Frangais Deutsch a sal Username Password Forgot Reset password i Login Figure 1 InfoPoint Homepage re Note The application supports user interface in English French Arabic and German ng The user can choose a language of his preference from the list The menus and dialogue boxes are language specific The default language is English Copyright 2013 Arrive Systems Inc All rights reserved 5 AIP 0800 801 EUM al ir IVe 2 Login to the application using the valid Username and Password Click on Login arriver INFOPOINT Welcome to Arrive InfoPoint Intelligent Resource Scheduling System fa Username admin Password PA E Forgot Reset password Login Figure 2 Login Page Note Default Login admin Default Password nimda1 for all language interfaces 3 The Lounge Page of the InfoPoint application is displayed as shown below E gt P arrive INFOPOI Catherine Washington Welcome to Arrive InfoPoint Lounge Manage The Manage Reservat
22. troubleshooting customizations i e HTML SQL scripts and triggers etc Training Your Arrive authorized Business Partner Arrive Professional Services Arrive Products and Solutions Arrive Training Your own IT staff Copyright 2013 Arrive Systems Inc All rights reserved 79 Data Entry Product Operations Guidance on how to fix problems created by incorrect data entry through the Arrive product interface Clarification of what out of the box fields mean or processes you may find confusing Troubleshooting problems encountered with data entry or product operations Troubleshooting Arrive product related errors and messages arrive Analyzing your individual data entries e Advice regarding how to configure the system for your environment Training Assistance with data entry or manipulation outside the Arrive product interface Your Arrive authorized Business Partner Professional Services Arrive Training Your own IT staff Import Export Guidance on proper format for importing data into your Arrive product Troubleshooting errors encountered when using Arrive data import and export tools Exporting data from third party software or validating formatting it for you so that it can be imported into your Arrive product Creating your data definition files or mappings for data import Importing data into a third party product Usage and
23. 1 Mercury AMITY ARYAN ASTRO ATLAS ACTION ROOM TEST ROOM Description Room with 2 projectors Class AMITY ARYAN ASTRO ATLAS ACTION ROOM Figure 27 Manage Venue Venue Type Meeting Room Meeting Room Meeting Room Meeting Room Meeting Room Meeting Room Meeting Room INFOPOINT a O Seating Capacity Edit pr P oeee eeee Add Venue Delete The list of configured Venues are displayed You can add delete or edit a Venue from this homepage Copyright 2013 Arrive Systems Inc All rights reserved 22 AIP 0800 801 EUM al r Ive Adding a Venue 1 Click on the Add Venue Button The following screen is displayed Location Name Building Name Floor Name Venue Type Venue Name Description Theme Display Type Seating Capacity Figure 28 Add Venue The dialogue box prompts for Location Name Building Name Floor Name Venue Type Venue Name Description Theme Display Type Seating Capacity and click on Save The Venue details are stored To minimize the errors the fields are detailed below Description Location Name Add the location name Building Name Add the building name Floor Name Add the floor name Venue Type Add the venue Type meeting room Class room Venue Name Add the venue name Description Enter the venue description Theme Add the Theme Display Type Add the display type Seating Capacit
24. 7 8 9 10 Subject 11 12 13 14 15 16 17 z 18 19 20 21 22 23 24 Location ASTRO Rooms J 25 26 27 28 29 30 i EEE 2 3 4 567 8 Start time Wed11 28 2012 Jz 4 00 PM E An day event Endtime Wed 11 28 2012 z a m Sood Fair E Poor Choose an available room amp None a Suggested times 4 30 PM 5 00 PM 1 available room 4 00 PM 4 30 PM a 1 conflict no rooms ha See more about Durga Naithani a ATI Home Send Receive Folder View ae 29 TELE EET EEE 3 i New New New Online Today Next7 Day Work Week Month Open Calendar E mail Share Publish Calendar Appointment ost v Rems Meeting Days Week gt Calendar Groups Calendar Calendar Online Permissions New Online Meeting Go To G Arrange Manage Calendars Share Find 4 November 2012 gt SuMo TuWe Th Fr a 4 November 28 2012 28 293031 1 2 3 45678 910 2pm 300 400 500 6 76 pe 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 234 5167 4 V My Calendars 4 Rooms ABACUs E action Room amy ARYAN amas id astro 3 mail Calendar I oN m rn A i 1 i b Ga g 4 Figure 115 Furnishing the meeting details 5 Copyright 2013 Arrive Systems Inc All rights reserved 76 arriver Arrive CarePoint Foundation Software Support Services Thank You for choosing us to serve you Your suggestions for Arrive InfoPoint are welcome Support Co
25. 8 Delete Group Copyright 2013 Arrive Systems Inc All rights reserved 29 a AIP 0800 801 EUM ae rrive I Editing a Group 1 Click on the Edit Button The screen below is displayed Edit Group Figure 39 Edit Group The Group Name and Description can be edited Assigning Executive Assistant Once you have created a group you may have to assign an executive assistant who would be responsible to make all reservations for that particular group Click on Assign Executive Assistant The following screen is displayed Assign Executive Assistant Assistant Name Select Executive Assistant k Select Organizer Select All Figure 40 Assign Executive Assistant Assign an executive assistant from the drop down list and select the name of the Organizer Copyright O 2013 Arrive Systems Inc All rights reserved 30 AIP 0800 801 EUM alr ir IVe 2 1 2 7 Managing Users Click on Manage Users from the Manage Resources home page The home page is displayed e 7 Ad arrive INFOPOINT Christopher Murdoch amp fa a Manage Location Manage tier Q Group Privileges Add User ay Manage Building First Name Last Name User Name Email Group Edit Delete F Er Murdoch admin exchangetest amp arrive lab Everyone Administrator 9 Alexandar Ferguson user alexandar ferguson verity Everyone Organizer G z Manage Venue 1User1 1User1 1Userl veritycorp com Organizer a es 9 HE
26. Days bd Calendar v Groups Calendar Calendar Online Permissions New Online Meeting GoTo Manage Calendars Share G Find G Arrange 4 November2012 p SuMo TuWe Th Fr Sa 4 November 28 2012 Search Calendar Ctri B 29 30 31 23 10 700 goo 24 Wednesday November 28 2012 8 ee wRERu 6 13 20 27 4 Br 2 23 28 29 30 6 7 4 V My Calendars iv 4 Rooms ABACUS ACTION ROOM AMITY ARYAN E amas 8 Contacts S Tasks k a A 4 Figure 113 Furnishing the meeting details 3 Copyright O 2013 Arrive Systems Inc All rights reserved 75 AIP 0800 801 EUM ar r IV e F DT vj Untitled Meeting o F gZ BE Meino inset Format Text Review 29 xE E catendar g8 Forward x a EB show As E Busy x oO 9 gt inite Q High Importance Delete Scheduling Online Cancel Address Check Response i Reminder 15 minutes Recurrence Time Categorize NJ onenote Assistant Meeting Invitation Book Names Options Zones Low Importance Actions Show Online Meeting Attendees Tags Zoom Options x 4 November 2012 gt Su Mo Tu We Th Fr a 2 29 30 1 1 2 3 Invitations have not been sent for this meeting Conflicts with another appointment on your Calendar From v Microsoft Exchange To Send 4 5 6
27. Make Device Model Edit Delete Video Camera VC png 1 a Manage Floor DVD Player DVDplayer png T Manage Venue Laptop Laptop png Laptop png G Zo Manage Device Document Camera Doc cam png VCR png VER VCR png G 0 ap Manage Group PC PC png A ff Manage User Projector Projector png Projector png ai Manage Announcement 3 Manage Signage Ry Manage Theme iy Manage Survey Status Monitor Figure 31 Manage Device The list of registered devices is displayed You can add delete or edit a device from this homepage Adding a Device 1 Click on the Add Device Button The following screen is displayed Add Device Device Name A Device Icon Browse Resolution Must be 16X16 of PNG Device Image Browse Image Must be of PNG Device Make Device Model Figure 32 Add Device The dialogue box prompts for Device Name Device Icon and Device Image Enter the details and click on Save The Device details are stored Copyright 2013 Arrive Systems Inc All rights reserved 25 AIP 0800 801 EUM alr r IVe To minimize errors the feild details are mentioned below Description Device Name Add the device name Device Icon Add the device icon Device Image Add the device name Device Make Add the device make Device Model Add the device model Deleting a Device 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Are you sure you w
28. TION WED JUL 24 2013 Ad hoc Meeting CALENDAR NOTE Figure 92 Busy Room Status Copyright 2013 A ein Cuatame Inn All rakte caconian ITIVE oYSTEMS I IG rgnts reserved 64 VERITY CORPORATION WED JUL 03 2013 Cheers to our Marketing Team for winning the Industry Excellence Award for best creative campaign Way to go CALENDAR Figure 93 Free Room Status 2 2 2 Managing Meetings The device displays the reservation information You will need to click the TAP TO CHECK IN option to enable the meeting Note If the meeting is not enabled within ten minutes of meeting start time the meeting is cancelled 1 Click on TAP TO CHECK IN The meeting is enabled VERITY 2 58 a meth ORATIO WED JUL 24 2013 TAP TO CHECK IN Otherwise will be P CALENDAR Figure 94 Enable the meeting 65 arriver 2 2 2 1 Modifying a meeting You can Extend or End the current meeting Click the red indicator the Extend and End buttons appear on the device 22585 WED JUL 24 2013 Ad hoc Meeting CALENDAR NOTE Figure 95 Modifying the meeting 1 Click Extend A time bar showing 5 minute intervals is displayed Drag the slider to extend your meeting Click Extend to proceed L gt Note The current meeting can be extended maximum upto an hour Figure 96 Extending a meeting 66 pm AIP 0800 801 EUM ar r ive 2 You can als
29. age User Manage Announcement Manage Signage Manage Theme Manage Survey Status Monitor Bulk Upload Manage Catering FOED311 userl Figure 66 Sample Template Ee 9 Ad Manage Catering Name Description Bread Break Fast Figure 67 Managing Catering INFOPOINT O ao INFOPOINT O w View Catering Schedule Add Item Gategory Edit Delete G The list of existing categories of food items are displayed You can add delete or edit categories from the homepage Copyright O 2013 Arrive Systems Inc All rights reserved arriver 6 You can open the file and view it You can use the file as template to enter all the reservation details 48 AIP 0800 801 EUM al ir rive pE Adding an Item Category 1 Click on the Add Item Category Button The screen below is displayed There are three tabs Main Category Sub Category and Catering Item By default the Main Category tab is open Add Item Category Main Category Sub Category Catering item Main Category Description Figure 68 Add Main Category The dialogue box prompts for Main Category Name and Main Category Description Enter the details and click on Save The Main Category details are stored You can add the following fields from the screen Description Main Category Name Name of the Main Category Main Category Description Description of the Main Category Copyright 2013 Arrive Systems Inc All rights res
30. ant to delete this Device ok Loe Figure 33 Delete Device Copyright O 2013 Arrive Systems Inc All rights reserved 26 AIP 0800 801 EUM al r ive pE Editing a Device 1 Click on the Edit Button The screen below is displayed Edit Device Device Name Video Camera Device Icon VC png Browse Resolution Must be 16X16 of PNG Device Image Browse Image Must be of PNG Device Make Device Model Figure 34 Edit Device The Device Name Device Icon Device Image Device Make and Device Model can be edited Assigning a Device to a Venue 1 Click on the Assign Devices to Venue Button The following screen is displayed Assign Devices To Venue Select Venue Select Devices Assign Device to Venue Device Name Device Name Device Alias 4 Verity Dubai w 4 Verity Building Video Camera 4 Verity Floor DVD Player 2013R00M1 2013R00M2 Laptop 2013R00M3 Document Camera 2013R00M4 2013R00M5 2N111 Mercury PC 3Room1 3Room3 4Room4 4Room5 VCR Add Q Q Figure 35 Assign Device to a Venue The dialogue box prompts for selecting a venue and choosing device from the list Make the right selection and click on Save The device is assigned to the venue Copyright 2013 Arrive Systems Inc All rights reserved 27 AIP 0800 801 EUM 2 1 2 6 Managing Group arrive Click on Manage Group from the Manage Resources home page The home page is displayed
31. arrive Christopher Murdoch a Manage Location Manage Group a Manage Building Group Name Everyone M a Manage Floor f Administrator Manage Venue Executive Assistant HE Manage Device pone ay Manage Group M f Manage User i Manage Announcement 3 Manage Signage R Manage Theme al Manage Survey Ly Status Monitor ESAR INFOPOINT a Assign Executive Assistant Add Group Description Edit Delete Everyone Administrator Executive Assistant Organizer Figure 36 Manage Group The list of existing groups displayed You can add delete or edit a user from this homepage By default the groups Everyone Administrator Executive Assistant and Organizer are already present Adding a Group 1 Click on the Add Group Button The screen below is displayed Add Group Group Name Description Figure 37 Add Group Copyright 2013 Arrive Systems Inc All rights reserved 28 AIP 0800 801 EUM The dialogue box prompts for Group Name and Description Enter the details and click on Save To minimize the errors the fields are detailed below Group Name Add the group name Description Add a description for the group Deleting a Group 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Delete User Group Are you sure you want to delete this User Group LOK Cancel_ Figure 3
32. atively if the start time and duration are entered the end time gets adjusted accordingly Note Assign Start time and End time to every meeting This helps the participants to plan their schedule and also supplements the optimum room utilization Copyright O 2013 Arrive Systems Inc All rights reserved 8 AIP 0800 801 EUM alr r IVe Ya Note You can make reservations for recurring meetings The frequency of recurrence can be Daily or Weekly The recurring reservations can also be set to be end on a particular day or after the Nth occurrence of the meeting Click on Recurrence check box The screen below shows the user interface for creating recurring meetings Reservation Catering Attendees Attachments Organizer Select Organizer X j Daily Weekly Subject OE 1 Day s Date 06 21 2013 fsi ai Every Weekday Start Time 900AM lt I Duration 60 Mins End Time 1000AM EE End after Occurrence fsi Primar Location enue Delete Figure 6 Recurring reservation To minimize the errors the fields available in the Add reservation screen are detailed below Description Recurrence Select the check box if recurring meetings are needed Daily OR Weekly Select the frequency of recurrence Every Weekday Select this option if the meeting is needed to recur every weekday Select this option if the meeting is needed to recur at regular interval of Every Days days For example
33. ccurate as information could be intercepted corrupted lost destroyed arrive late or incomplete or contain viruses The sender therefore does not accept liability for any errors or omissions The information contained in this message or any of its attachments may be confidential and is intended for the exclusive use of the addressee s Any disclosure renroducfion distribution or other J R100 X Figure 87 Help Copyright 2013 Arrive Systems Inc All rights reserved 60 AIP 0800 801 EUM Contact arrive 1 Click R The contact details screen is displayed Request for information can also be filled and sent Contact Details Corporate Headquarters Technical Sales Support Request For Information Arrive Systems Inc 6737 Katella Ave Cypress CA 90630 USA Email info arrivesys com Arrive Systems Inc www arrivesys com a 100 wind powered website For sales marketing and technical support Information about services you wish to purchase please contact our sales team at salesQarrivesys com Figure 88 Contact Copyright O 2013 Arrive Systems Inc All rights reserved First Name Last Name Company Name Position Email ID Information Request sent 61 2 2 Using the Device You can access the application from a InfoPoint device Arrive InfoPoint ID 800 placed outside the room to make the necessary reservation view the calendar add notes an
34. d view the venue information Based on the venue type selected meeting room or class room the user interface supported by the device will vary slightly Both the interfaces are depicted below 2 2 1 Booking a Room Note Supported if the venue type is a meeting room 1 Click on the Book button The home page is displayed For an authorized venue a Please enter the login credentials to proceed Note that the login details are registered as Organizer details After successful login enter the meeting details Login User Name Password Figure 89 Login Login User Name christopher Password dekke For an un authorized venue a Enter the meeting details BOOK Organizer Subject Start Time Duration Mr Catherine Washington Ad hoc Meeting 02 48 PM 60 End Time 03 48 PM AILIVG OY DLEITIS HIO AH HILD IT GOCI U 63 rriver AIP 0800 801 EUM iv Z The following fields need to be populated Description Subject Enter the meeting subject Start Time Enter the meeting start time Duration Enter the duration in minutes Enter the end time of the meeting Note This field also automatically End Time populated when the Duration is entered Note The minimum duration for any meeting is 10 minutes b Click on the Book button 2 The booking details are displayed The device glows red if the room is busy or or else glows green VERITY 256087 CORPORA
35. e products and applications that Arrive provides directly or through an authorized Arrive Business Partner as part of a customer s solution 78 AIP 0800 801 EUM Arrive CarePoint Support Coverage Care Plans Category CarePoint Service Coverage arriver Outside of CarePoint Service Coverage Additional Resources Installation and Upgrades Clarification of any installation or upgrade steps Troubleshooting problems encountered during installation and upgrades Arrive core product installation Automatic upgrades for non customized environments Step by step installation assistance Local on site or remote via Terminal Services GoToAssist etc installation services e Consulting services to install or resolve non Arrive installation issues specific to your organization s technical environment Your Arrive authorized Business Partner Arrive Professional Services Your own IT staff Setup Configuration and Data Conversion Clarification of what out of the box fields and tables mean and how they are used Troubleshooting problems encountered during Arrive setup and configuration Recommendations on usage of Arrive products in your organization Consulting services such as gaining an in depth understanding of your organization s needs and customizing your configuration to meet those needs Configuring third party applications Creating or
36. ems desktop operations systems Microsoft Server and or SQL Server IIS SMTP firewall antivirus security remote services etc Troubleshooting stability performance or other problems with hardware operating systems 0S database platforms Internet Information Server IIS browsers etc Your own IT staff Your Internet Service Provider ISP Your Arrive authorized Business Partner Arrive Professional Services Arrive Community Your external vendor 82 DP m ze IL 2 br am ere Ge Arrive Systems Inc 6737 Katella Ave Cypress CA 90630 USA Toll Free 1 800 256 3560 USA Canada Fax 1 510 281 7546 Arrive Limited P 0 Box 17723 Dubai United Arab Emirates Tel 971 4 8819134 Fax 971 4 8814914 Email infoQarrivesys com
37. erved 49 AIP 0800 801 EUM alr r IVe 2 Click on the Sub Category tab The screen below is displayed Add Sub Category Main Category Sub Category Catering Item Main Category Select Main Category Sub Category Name Sub Category Description Figure 69 Add Sub Category The dialogue box prompts for Main Category Sub Category Name and Sub Category Description Enter the details and click on Save The Sub Category details are stored You can add the following fields from the screen Description Main Category Select the Main Category to which the sub category belongs Sub Category Name Name of the Sub Category Sub Category Description Description of the Sub Category Copyright 2013 Arrive Systems Inc All rights reserved 50 AIP 0800 801 EUM al ir rive pE 3 Click on the Add Catering Item tab The screen below is displayed Add Catering Item Main Category Sub Category Catering Item Main Category Select Main Category M Sub Category Select Sub Category y Item Name Item Description Lead Time Minutes _ Available Location Name en Figure 70 Add Catering Item The dialogue box prompts for Main Category Sub Category Item Name Item Description and Lead Time Enter the details select the location where the item will be available and click on Save The Catering Item details are stored You can add the following fields from the scree
38. ey Home The active survey is displayed Fill in the survey and click on Finish Note The image below is a test survey SURVEY Did the Lecture meet your expectations ORG O No Finish gt Figure 107 Sample Survey AIP 0800 801 EUM The survey results are displayed SURVEY RESULTS Did the Lecture meet your expt Total Response 8 Yes Figure 108 Survey Results Click on Back to return to the main window 2 3 Using Calendar Systems InfoPoint application can be integrated with MicroSoft Exchange accessed through MS Outlook for making reservations This option has few pre requistes Refer to the InfoPoint Pre Installation Checklist manual to complete the same 1 In Microsoft Outlook click on click on Calendar RA Home Send Receiv Folder View a Q pa Sorry naa ea of aj ta 33 al bs j b E Q Address Book New New New New Onlir Share Pu ee h ale paa Appointment Meeting Items Meeting r Calendar Onlin Pei rmission New Online Meetin hare 4 November 2012 gt SuMo TuWe Th Fr Sa 2 a gt 2 o 00 4567 8 910 5 be 72 11 12 13 14 15 16 17 1 d g 4 18 19 20 21 22 23 24 25 26 27 28 29 30 Calendar amp 4 V My Calendars v Calendar 4 V Rooms E ld ABACUS J ABACUS ACTION ROOM v AMITY 7 ARYAN ld action Room V ASTRO 1v ATLAS 4 Mail lt a Calendar 8 Contacts Tasks v sl Ga 3 4 gt Rtems 0 All folders are up to date 3 Connected t
39. ff Start Time 10 34AM XQ End Time 11 34 AM Duration 60 Minutes Figure 47 Add Announcement Description Announcement Add the announcement Textual input Venue Select Venue from the list for the announcement Announcement Type Select the announcement type Start Date Assign a start date for the announcement End Date Assign a end date for the announcement Start time Enter the start time for the announcement End Time Enter the end time for the announcement The duration for the announcement is auto computed if the start time and end time are furnished Duration Enter the details and click on Save The Announcement is stored Copyright 2013 Arrive Systems Inc All rights reserved 35 gt AIP 0800 801 EUM arrive r Deleting an Announcement 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Are you sure you want to delete this Announcement OK Cancel Figure 48 Delete Announcement Editing an Announcement 1 Click on the Edit Button The screen below is displayed Edit Announcement Announcement Select Venue Welcome all 22 w _ Verity Building Announcement Type W Informational Waming Start Date 09 24 2013 H End Date 08 24 2013 As Start Time 10 34 AM End Time 11 34 AM Duration 60 Minutes Ok Cancel Figure 49 Edit Announcement The Announcement and the Venue can be edited Copyright 2013 Arr
40. ft Excel 2003 From 10 1 1 10 gt Open The file won t be saved automatically gt Save gt Save as Figure 65 Download Dialog Box Copyright O 2013 Arrive Systems Inc All rights reserved 47 AIP 0800 801 EUM Ghristopher Murdoch Manage Location Manage Building Manage Floor Manaye Venue Manage Device Manage Group Manage User Manage Signage pulp sar ey Manage Theme Manage Survey m Status Monitor EB tukupaa fl Manage Catering fy Manage Announcement Home Paste BK 4 Cupboard Insert File Calibri fr D Gr mv Gr Ar HE y pr ea Format 2 Fitter Select Font E gt AR Template_en csv Read Only Microsoft Excel Page Layout Formulas Data Review View Team ia Er General A 37 Insert r Ay BA flr An ESZA J Delete al ig Styles Sort amp Find amp Alignment x Number x Cells taiting 25 v fe RoomName c D E E G H RoomNargStartDate StartTime EndTime Duration Subject OrganizerName 2 2N111Me 6 16 2012 12 00 00 13 45 NULL SPED411 userl 3 2N111Me 6 16 2012 8 00 9 15 NULL CURR556 userl 4 2N111Me 6 16 2012 10 00 11 15 NULL 2 1 2 14 Managing Catering 1 Click on Manage Gatering from the Manage Resources home page The home page is displayed arriver Christopher Murdoch E ELA DAA bi a IR set Manage Location Manage Building Manage Floor Manage Venue Manage Device Manage Group Man
41. guage is dependent on the value of this field Deleting a Location 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Are you sure you want to delete this Location OK ane Figure 17 Delete Location Note Prior to deleting a Location ensure the Building gt Floor gt Venue configured for the Location is deleted Copyright 2013 Arrive Systems Inc All rights reserved 16 AIP 0800 801 EUM Editing a Location 1 Click on the Edit Button The screen below is displayed arriver Figure 18 Edit Location The Location Name Description Time Zone Start Time End Time Currency Name and Culture can be edited 2 1 2 2 Managing Building 1 Click on Manage Building from the Manage Resources home page The home page is displayed E gt amp arrive Christopher Murdoch gt Manage Location M Buildi Location Name T Visionaire Manage Floor z Manage Venue GE Manage Device ap Manage Group pre Manage User 1 Gi Manage Announcement 3 Manage Signage Rz Manage Theme alt Manage Survey Status Monitor Description New building in dubai campus Figure 19 Manage Building The list of configured buildings is displayed You can add delete or edit a building from this homepage Copyright 2013 Arrive Systems Inc All rights reserved 5 AIP 0800 801 EUM al rF ive I Adding a Building 1 Click
42. her rights owners Use of this copyright protected technology must be authorized by Arrive Systems Inc and is intended for licensed users unless otherwise authorized by Arrive Systems Inc Reverse engineering or disassembly is prohibited Arive Systems Inc respects the intellectual property rights of others and is committed to complying with U S copyright laws The names of other companies products and services are the property of their respective owners Figure 86 About Click on Close The window closes 3 Click on Help The mail interface with a predefined address is displayed The help query can be mailed to the address a EHOC Ves Untitled Message HTML E INFOPOINT MESSAGE INSERT OPTIONS FORMAT TEXT REVIEW Es tw Q oa High Importance p Brulv 5 Address Check Attach Attach Signature Zoom S Format Painter Book Names File item Low Importance About Clipboard G Basic Text Names Include Tags h Zoom Hell From Visionaire P netsupport arrivesys com Manage Reservation Manage Survey Subject Manage Announcement View Report Best Wishes Manage User Durga Naithani Technical Writer Manage Theme ICT THAT WORKS FOR YOU i Manage Catering TEL 971 4881 5222 Emergency Announcement FAX 9714 881 8272 MOB 971 52 918 8698 nai i visionaire com KEEP IDEAS MOVING NOT PAPER REUSE RECYCLE REDUCE E mail transmission cannot be assured to be secure or a
43. i United Arab Emirates dirh GMT 04 00 Abu Dhabi Mu 07 30 00 23 30 00 9 a Manage Floor Z Manage Venue GE Manage Device Manage Group Manage User Manage Announcement Manage Signage va rv Manage Theme a a Manage Survey ii Status Monitor Figure 15 Manage Location The list of configured locations is displayed You can add delete or edit a location from the homepage Adding a Location 1 Click on the Add Location Button The screen below is displayed Location Name Description Time Zone GMT 08 00 Pacific Time US amp Canada Tijuana Start Time 08 00 End Time 17 00 Currency Name United States of America US Dollar Culture English Figure 16 Add Location Copyright 2013 Arrive Systems Inc All rights reserved 15 vr AIP 0800 801 EUM A rrive KE The dialogue box prompts for Location Name Description Time Zone Start Time End Time Currency Name and Culture Enter the details and click on Save The Location details are stored You can add the following fields from the screen Description Location Name Add the location name Description Add the description for the location Time Zone Add time zone Start Time Add the Start Time End Time Add the End Time Currency Name Select the currency used at the selected location Select the required Culture from the list offering English Arabic French and Culture German The device interface lan
44. ignage by deleting existing ones List of Images Add Image or adding new images Select Venue Edit the venue selected for the signage Copyright 2013 Arrive Systems Inc All rights reserved 39 arriver 2 1 2 10 Managing Theme 1 Click on Manage Theme from the Manage Resources home page The home page is displayed arrive f Christopher Murdoch S e2arerR ga ray 4 Manage Location Manage Building Manage Floor Manage Venue Manage Device Manage Group Manage User Manage Announcement Manage Signage Manage Theme Manage Survey Status Monitor Bulk Upload Manage Catering 6 a INFOPOINT O a Manage Theme Select Theme Select Default Theme ID 800 Default Theme AID 101 VERITY 1 0 a 34 Default Theme ID800 Legacy ped a WEDNESDAY 02 03 2011 test ID 800 4 Verity Dubai Verity Building 1 20 REMAINING Marketing Meeting Alexandar Ferguson BOOK CALENDAR NOTE Create Edit Delete Apply Figure 54 Manage Theme The list of registered themes are displayed along with the Default theme You cannot add delete or edit a Theme from this homepage Note The default Theme cannot be Edited or Deleted 2 Select a theme select a venue and click on Apply The theme is applied to the venue Arrive Systems Inc All rights reserved 40 AIP 0800 801 EUM Creating a Theme 1 Click on the Greate Button The following screen is displayed
45. in ZIP format Select the Venue for which the upgrade is applicable Click on Save 2 1 3 View Report 1 Click View Report from the Manage Resources home page The View Report home page is displayed Using this option the reports of various forms can be captured St T arrives a INFOPOINT Christopher Murdoch amp fad Types of Report Select Type v Start Date 11 26 2012 H End Date 11 26 2012 fr Generate Figure 79 View Reports Copyright O 2013 Arrive Systems Inc All rights reserved 56 gt AIP 0800 801 EUM arrives Reports can be generated based on Organizer Schedule Organizer Availability or Organizer Utilization After selecting the report type from one of the above the interface further gives an option of narrowing down the report The below screen shots display the steps of report generation 2 De y Ka OG TM arrive INFOPOINT Christopher Murdoch 0 fad Start Date J Organizer Availability Organizer Utilization Figure 80 Report Filters 1 As X gt A A mm arriver INFOPOINT Christopher Murdoch O ga Types of Report organizer Availability r Start Date 11 26 2012 5 End Date 11 26 2012 H Show For Select Organizer Abdul Baqi Mohammed J Abdul Qyyum Abhay Dommathmari Abhishek Gajjar ar Inanh Mathai Figure 81 Report Filters 2 Copyright 2013 Arrive Systems Inc All rights reserved 57 AIP 0800 801 EUM al F IVe 2 Click On
46. ion option allows users to reserve a venue for a meeting it also allows users to edit and cancel s Frequently Reservation reservation i Accessed Pages Manage Reservation Manage Manage Survey ef g The Manage Resource option allows users to view edit and add existing resources Resources Manage Announcement View Report de The Reports option allows users to view and print reports Reports are exported in pdf doc xls and rtf file formats Manage User eport Manage Theme Manage Catering Emergency Announcement Figure 3 InfoPoint Lounge Copyright 2013 Arrive Systems Inc All rights reserved 6 KA gt AIP 0800 801 EUM arrives The Homepage provides easy interfaces to navigate to the Previous and Next page and to Refresh the page A history of frequently accessed pages are also displayed on the lounge page The currently logged in user can Logout initiate the Help menu and view the Contact details More details on these is covered in section 2 1 4 Miscellaneous The three main functions that can be executed from the Homepage are 1 Manage Reservation 2 Manage Resource 3 View Report 2 1 1 Managing Reservations The user can add edit or cancel a reservation 1 Click Manage Reservation The reservation homepage is displayed The page has three sections displaying the Calendar the Room list and the Timeline subdivided into 30 minute slots IG arriver INFOPOINT Christopher Murdoch 0
47. ive Systems Inc All rights reserved 36 AIP 0800 801 EUM 2 1 2 9 Managing Signage arrive 1 Click on Manage Signage from the Manage Resources home page The home page is displayed p ESAR arrive INFOPOINT Christopher Murdoch O gw Manage Location Manage Signage Add Signage EN Manage Building Title Start Date End Date Edit Delete pe om o o GE Manage Device Manage Group Manage User Manage Announcement Manage Signage aP Manage Survey m Status Monitor Manage Theme Figure 50 Manage Signage The list of registered signages are displayed You can add delete or edit a signage from this homepage Adding a Signage 1 Click on the Add Signage Button The following screen is displayed Select Venue Title 4 _ Verity Dubai End Date 08 24 2013 fs C Verity Building 03 24 2013 fs Interval Time Seca Display Type 10 800 v List of Images Start Date Add Image Browse Duration sec Delay sec Delete Sr Image Figure 51 Add Signage Copyright O 2013 Arrive Systems Inc All rights reserved 37 AIP 0800 801 EUM al r Ive Enter the details like Title Start Date End Date Interval Time for the signage Add images that make up the signage In case a wrong image is uploaded the image can be deleted Click on Save The Signage is added To minimize the errors the field details are given below Title Add the title
48. me page The home page is displayed A sp k o pe arrive INFOPOINT Christopher Murdoch Mo fad Manage Location Ma nage Floor Add Floor 3 Manage Building Location Name Building Name Floor Name Description Edit Delete Visionaire Visionaire building Ground Floor Development Floor C J Manage Floor J Zz Manage Venue HE Manage Device Qu Manage Group ff Manage User Manage Announcement 3 Manage Signage Ry Manage Theme a Manage Survey Figure 23 Manage Floor The list of configured Floors is displayed You can add delete or edit a floor from this homepage Adding a Floor 1 Click on the Add Floor Button The screen below is displayed Add Floor Location Name Select Location v Building Name Select Building v Floor Name Description Save Close Figure 24 Add Floor The dialogue box prompts for Location Name Building Name Floor Name and Description Enter the details and click on Save The Floor details are stored Copyright 2013 Arrive Systems Inc All rights reserved 20 AIP 0800 801 EUM E ir rive I To minimize errors the fields are detailed below Description Location Name Add the location name Building Name Add the building name Floor Name Add the floor name Description Add the floor description Deleting a Floor 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Are yo
49. n Description Main Category Name Select the Main Category to which the catering item belongs Sub Category Select the Sub Category to which the catering item belongs Item Name Name of the Item Item Description Description of the item Lead Time in mins The lead in mins for the item to be made available Copyright O 2013 Arrive Systems Inc All rights reserved 51 AIP 0800 801 EUM ea rrive Edit the Items In the Manage Catering home page click on the main category All the sub categories belonging to it are listed Click on the sub category and the items belonging to the sub category are listed You can click on the Edit button next to the Main Category or Sub Category or Item to edit the required Main Category S Main Category Name Main Category Description Figure 71 Edit Main Category Copyright O 2013 Arrive Systems Inc All rights reserved 52 AIP 0800 801 EUM Edit Sub Category gt gory Sub Category Catering ter Main Category Sub Category Name Sub Category Description Figure 72 Edit Sub Category Edit Catering Item tegory Catering Item Main Category Sub Category Item Name Item Description Lead Time Minutes Available Location Name a Figure 73 Edit Catering Item Copyright 2013 Arrive Systems Inc All rights reserved AIP 0800 801 EUM Delete the item In the Manage Catering home page click on the main category item All the sub categories
50. ng the need and referring appropriate resource s to assist with non Arrive issues The first year of Software Support and Maintenance is required with your initial purchase Subsequent years of Support and Maintenance may be renewed yearly Customers who have not purchased or do not have a current support CarePoint plan in place will not be able receive the full benefits of Arrive s CarePoint support and maintenance services With up to date Software Maintenance coverage you will receive personal written email or verbal by phone answers to all technical questions Responses to most inquiries are usually received in the same business day often within minutes to an hour of receipt Answers come directly from an experienced Arrive technical support specialist involving members of our software development team whenever necessary Support inquiries may include requests for help with any aspect of the software s implementation installation configuration testing troubleshooting You may also request help to meet unique requirements specific to your own implementation When new versions become available software upgrades are free to all customers with current CarePoint Foundation Maintenance coverage Customers with current maintenance coverage may purchase additional software and device licenses without having to repurchase the original installation Through ongoing interaction with end users our software is always improving and enhancing i
51. o End the current meeting Click End on the indicator Confirm by clicking End in the dialogue box Are you sure want to end this session Ere m7m Figure 97 Ending the meeting 2 2 3 Viewing the Calendar information Note Supported by both the venue types 1 Click the Calendar button on the device The complete reservation details of the meeting room class room is displayed on a daily basis Day Week CALENDAR JULY 2013 EEE 8 9 1011 12 15 16 17 18 19 22 23 Beas 25 26 29 30 31 eenen 30 Figure 98 Calendar View Daily rn AKT 9N19 Arriva Cuctame Inn I anta FADARIAA OD lLO ZU 15 Alive SVSTEN ld ING A IONTS reserved 7 aa AIP 0800 801 EUM ar r IVe The display view can be changed to weekly mode Click on Week tab week CALENDAR Figure 99 Calendar view Weekly 2 2 4 Adding a Note Note Supported by both the venue types You can use the Note button to add and display important information during the meeting This needs a secure connection 1 Click on Note Enter your login credentials to proceed Login User Name Password Figure 100 Note Login details Copyright 2013 Arrive Systems Inc All rights reserved 68 IP 0800 801 EUM arrive 2 Enter the contents for display the duration of display and click Apply STICKY NOTE NOTE Duration W Remaining Time Figure 101 Sticky Note details 3 The note is displayed on the de
52. o Microsoft Exchange De DO 100 Figure 109 Calendar HomePage Copyright 2013 Arrive Systems Inc All rights reserved 73 a AIP 0800 801 EUM rrive I 2 Select the room Double click on the timebar File Home Send Receive Folder View i 29 Ae E SSSR tb asg p eam New New New New Online Today Next7 Day Work Week Month Open Calendar E mail Share Publish Calendar Days Week P App ointment Meeting Items Meeting Calendar Groups Calendar Calendar Online Permissions New Online Meeting Go To P Arrange Manage Calendars Share Find 4 November2012 gt lt SuMo TuWe Th Fr Sa 4 November 28 2012 Search Calendar Ctrl E 28 39031 4 2 3 4567 8 910 2pm 30 40 500 69 7 go 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Wednesday November 28 2012 25 26 27 28 29 30 1 Double click to schedule a meeting with all the members i a 47 My Calendars 2 Calendar 4 V Rooms Wh 3 Calendar id astro 8 Contacts a Tasks anas sj aA 4 E m DE Items 0 All folders are up to date Connected to Microsoft Exchange D amp M 100 _ Figure 110 Initiate Reservation 3 Enter the subject of the meeting Note that the Room name is already added to the To list You can add the list of attendees to whom the invite needs to be sent out to the list Click on Send Sid oe ls Untitled Meeting gt o P
53. played Ae gt arrive INFOPOINT Christopher Murdoch 0 bad gt Manage Location Manage Survey a Manage Building Survey Name Description Date EndDate Edit Test Survey 12 300002 G Manage Floor adsdasds dasdas z Manage Venue GE Manage Device ay Manage Group Manage User 4 Gi Manage Announcement KG Manage Signage Manage Theme Figure 58 Manage Survey The list of existing surveys is displayed You can add delete or edit a survey from this homepage Adding a Survey 1 Click on the Add Survey Button The following screen is displayed Add Survey Select Venue Survey Name 4 C Verity Dubai Description I Verity Building Start Date 03 24 2013 isi End Date 03 24 2013 fis Figure 59 Add Survey Copyright 2013 Arrive Systems Inc All rights reserved 43 AIP 0800 801 EUM Enter the details and click on Save Add questions to build the survey The survey is stored You can add the following fields from the screen Survey Name Add the survey name pusen p EI pone n pees gt g oe Er pern Te A at Lak CO COC C lt C S lt CS S nt i re pa pp SENT is gt ore renee es nen er ae ap pa EN TAN SO en seine ete pica ponsa EIENEN EAEN Deleting a Survey 1 Click on the Delete Button The screen below is displayed
54. sionaire building ASTRO Visionaire Visionaire building TEST ROOM Visionaire Visionaire building TEST ROOM Visionaire Visionaire building Figure 62 Status Monitor INFOPOINT amp al Search View All Floor Name Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor eeccececcece Ground Floor You can view the status of all the rooms free or busy from this page The display can be narrowed down by choosing specific options from the drop down lists and clicking on Search This option enables you to get an overall view of the room status Copyright 2013 Arrive Systems Inc All rights reserved 45 AIP 0800 801 EUM 2 1 2 13 Using Bulk Upload 1 Click Bulk Upload from the Manage Resources home page The Bulk Upload home page is displayed Using this option the entire reservation schedule for the venue can be uploaded at an instance arrives AAL INFOPOINT Christopher Murdoch O a O gt Manage Location Bulk Upload a Manage Building a Manage Floor Manage Venue gA Manage Device ap Manage Group a Manage User Manage Announcement Gar ha oo uk ye Fam Manage Signage fiz Manage Theme alr Manage Survey 7 Status Monitor Click Browse to select an excel file Figure 63 Bulk Upload 2 Browse for the excel file which contains the complete reservation details for a venue Note The excel file mu
55. st be of type csv The data must be of the below format Start Start RoomName Date Time i Duration Subject Organizer Name Each of the parameter is explained below Description RoomName Name of the venue for which the schedule is being uploaded StartDate Start Date of the schedule StartTime Start Time of the schedule EndTime End Time of the schedule Duration Duration of the schedule Subject Topic Subject for the schedule OrganizerName Name of the organizer of the schedule Copyright O 2013 Arrive Systems Inc All rights reserved 46 gt AIP 0800 801 EUM arrive r 3 Select the csv file Click Save to upload the collective reservation details This option also gives an interface to download the reservation schedule of a venue 4 Click on Click here To Download The Bulk Upload Template P pf TM arriver INFOPOINT Christopher Murdoch 0 bad Manage Location Bulk Upload Manage Building Manage Floor Manage Venue Manage Device Manage Group Click Browse to select an excel file Manage User Browse Manage Announcement Click here to download the Bulk Upload Template Manage Signage ear r dun d T Manage Theme fy Manage Survey Status Monitor 4 Figure 64 Bulk Download 5 In the File Download dialog box choose the relevant option to download file What do you want to do with Template csv Size 484 bytes Type Microso
56. t s functionality If existing functionality does not meet your requirements you may make a request for enhancements or feature upgrades Arrive Technical Support will work directly with you and our Development team to understand your requirement and determine if an enhancement can be made available Whenever possible requested feature enhancements are developed and released as part of the continuous improvement plan phased out releases and ive Systems Inc All rights reserved 77 arriver you can be assured that new features will be available in the next released version Technical Support is available in two time zones PST Monday Friday 9 00am 5 00pm excluding some holidays and GMT 4 00 Sunday Thursday 9 00 am 5 00 pm Please allow up to 24 hours for response though most inquiries are responded to same business day and often within minutes of receipt To make a technical support request please contact Arrive Technical Support netsupport Qarrivesys com Additional Resources Our goal is to ensure that our customers receive exceptional service from the best resource available to answer questions quickly and accurately We work to resolve our customers product specific questions and concerns however when customers are experiencing issues outside the scope of Arrive products we will refer customers to the appropriate resource who is best equipped to assist with those issues These resources may be the customer s internal
57. t Resource Scheduling System fea Fran ais Deutsch EV Username Password Forgot Reset password Login Figure 84 Login Page Help 1 Click The following screen is displayed Ae T G TM arrive INFOPOINT En Catherine Washington Welcome to Arrive InfoPoint Lounge O aa Manage The Manage Reservation option allows users to reserve a venue for a meeting it also allows users to edit and cancel a Reservation reservation Help Manage Reservation Manage i i a Manage Survey Resources The Manage Resource option allows users to view edit and add existing resources Manage Announcement View Report CES View The Reports option allows users to view and print reports Reports are exported in pdf doc xis and rtf file formats gt Manage User Report Manage Theme gt Manage Catering Emergency Announcement Figure 85 Help Main Copyright 2013 Arrive Systems Inc All rights reserved 59 AIP 0800 801 EUM alr r IVe 2 Click on About The screen displaying the details of the software is displayed Software Version 3 5 0 4 Trademark and Copyright 2012 Arrive Systems Inc All rights reserved Arrive InfoPoint and all associated material are trademarks and or registered trademarks of Arrive Systems Inc This product incorporates intellectual property that is protected by claims of pending U S patents and other intellectual property rights owned by Arrive Systems Inc and ot
58. ton The screen below is displayed Menu Option Description Figure 45 Group Privilege Copyright 2013 Arrive Systems Inc All rights reserved 33 S G AIP 0800 801 EUM al r Ive D Select the privilege from the drop down menu and select the groups that you wish to assign the privilege Click on Save The privilege is assigned to the groups selected 2 1 2 8 Managing Announcement 1 Click on Manage Announcement from the Manage Resources home page The home page is displayed amp A 9 Ase lt HV G m arriver INFOPOINT Christopher Murdoch A a Manage Announcement Add Announcement Manage Building Announcement Announcement Type Venue Start Time End Time Edit Delete Welcome to Visionaire e Campus Default All 9 12 2012 9 39 00 Manage Floor Manage Venue Manage Device Manage Group Manage User Manage Announcement Manage Signage Manage Theme Hheoar rein Manage Survey Figure 46 Manage Announcement The list of registered announcements is displayed You can add delete or edit an announcement from this homepage Copyright 2013 Arrive Systems Inc All rights reserved 34 AIP 0800 801 EUM el ir rive pE Adding an Announcement 1 Click on the Add Announcement Button The following screen is displayed Add Announcement Announcement Select Venue 4 _ Verity Dubai L Verity Building Announcement Type Start Date 08242018 FFE End Date arama
59. u sure you want to delete this Floor L ok Cancel Figure 25 Delete Floor Note Prior to deleting a Floor ensure the Venue configured for the Floor is deleted Copyright 2013 Arrive Systems Inc All rights reserved 21 AIP 0800 801 EUM Editing a Floor 1 Click on the Edit Button The screen below is displayed Edit Floor Location Name Visionaire v Building Name Floor Name Ground Floor Visionaire building Development Floor Description i Figure 26 Edit Floor arrive The Location Name Building Name Floor Name and Description can be edited 2 1 2 4 Managing a Venue 1 Click on Manage Venue from the Manage Resources home page The home page is displayed arrive Christopher Murdoch Manage Location Manage Building Manage Floor Manage Venue Manage Device Manage Group Manage User Manage Announcement Manage Signage K EAA i aN IR Manage Theme Manage Survey i Manage Venue Location Name Visionaire Visionaire Visionaire Visionaire Visionaire Visionaire Visionaire Visionaire Building Name Visionaire building Visionaire building Visionaire building Visionaire building Visionaire building Visionaire building Visionaire building Visionaire building Floor Name Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Ground Floor Venue Name 2N11
60. ve To minimize the errors the fields are detailed below Description First Name Add the user first name Middle Name Add the user middle name Last Name Add the user last name Title Add the title for the user User Name Add the user name Password Add the password for the user Confirm Password Re enter the password for the user Email ID Add the email ID for the user Group Choose the group from the drop down menu Note Select the Executive Assistant option from the Group drop down list This will enable you to assign this user as an executive assistant to a group Deleting an User 1 Click on the Delete Button The Delete User Profile screen is displayed Click on OK to confirm the deletion Delete User Profile Are you sure you want to delete this User Profile ok Cancei_ Figure 43 Delete User Copyright 2013 Arrive Systems Inc All rights reserved 32 AIP 0800 801 EUM al ir rive I Editing an User 1 Click on the Edit Button The screen below is displayed First Name Middle Name Last Name Title Username Password Gonfirm Password Email Group Force user to reset password at first login 0K Cancel Figure 44 Edit User The First Name Middle Name Last Name Title User Name Password Confirm Password Email ID Group of the user can be edited Group Privileges A privilege can be assigned to a group Click on Group Privileges but
61. verage and Additional Resources Customers are our top priority and the lifeline of our organization We consistently operate with our customers best interests in mind and offer professional assistance through online self service options world class phone support and a network of business partners certified consultants and authorized training centers Arrive Support and Services teams deliver an innovative advisory approach to help Arrive customers better utilize and derive more value from Arrive solutions In addition to answering questions and resolving technical concerns Arrive proactively offers valuable advice on using Arrive solutions to their fullest potential helping customers realize a higher return on investment by e Gaining greater insight into business activities e Operating business more effectively by maximizing the capabilities of Arrive solutions to improve business processes e Improving business efficiency by leveraging Arrive solutions to reduce the time resources effort and cost of operations Arrive CarePoint provides customers with access to a variety of valuable services such as e Optimizing the effectiveness and efficiency of Arrive solutions to achieve business results e Troubleshooting or resolving technical and non technical issues that may be encountered during Arrive software installation or use e Identifying and recommending where additional product training would be of value e Determini
62. vice 2587 WED JUL 24 2013 Ad hoc Meeting 89000 CALENDAR Figure 102 Sticky Note Display Note Sticky note is retained till the end of the meeting ZU 15 ATTIVE oystems ING ll rights reserved A I Q 69 2 2 5 Retrieving Venue Information 1 Click on Info The venue information is displayed Note Supported by both the venue types 2N111 Mercury Description Seating Capacity Devices Available Video Camera DVD Player Laptop Document Camera Projector Figure 103 Venue Information Note If any of the devices are found faulty the user can Click on Report Error Error will be reported through mail to the configured mail ID automatically for rectification purpose Copyright 2013 Arrive Systems Inc All rights reserved 70 2 2 5 1 Changing Venue Settings Click on the Ed The following screen is displayed The user is required to authenticate and proceed 2N111 Mercury On authentication the settings home page is displayed PAN Mercury Change Server Change Venue The user can change The Server details the Venue details or Reboot the system from here 71 arriver 2 2 6 Survey Note Available if the Venue type is Classroom Click on the Survey Button 3307 WED JUL 24 2013 Cheers to our Marketing Team for winning the Industry Excellence Award for best creative campaign Way to go aner CALENDAR SURVEY Figure 106 Surv
63. y Add the seating capacity Note The list of rooms synchronised from the active directory cannot be edited or deleted Copyright O 2013 Arrive Systems Inc All rights reserved 23 AIP 0800 801 EUM ea rrive KE Deleting a Venue 1 Click on the Delete Button The screen below is displayed Click on OK to confirm the deletion Are you sure you want to delete this Venue OK Cancel Figure 29 Figure 23 Delete Venue Editing a Venue 1 Click on the Edit Button The screen below is displayed Location Name Visionaire Building Name Visionaire building Floor Name Ground Floor Venue Type Class Room Venue Name 2N111 Mercury Description Room with 2 projectors Laptop Theme 800x600 x Display Type 10 800 v Seating Capacity 60 v Authentication Required LOK Cancel_ Figure 30 Edit Venue The Location Name Building Name Floor Name Venue Type Venue Name Description Theme Display Type Seating Capacity can be edited Copyright 2013 Arrive Systems Inc All rights reserved 24 gt AIP 0800 801 EUM arrive 2 1 2 5 Managing Device 1 Click on Manage Device from the Manage Resources home page The home page is displayed A I P G TM arrives INFOPOINT Christopher Murdoch 0 bad gt Manage Location Manage Device Assign Devices To Venue Add Device a Manage Building Device Name Device Icon Device Image Device

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