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Milestone XProtect Transact 2.5 Administrator`s Manual

1. 0 Tip You find all of the above information about the master server s server settings on the master s Server Setting tab in the Transact Administrator Events and Event Groups Through Milestone XProtect Transact s event and event group features you are able to get Transact to listen for occurrences of specific words numbers characters etc in the transaction data and generate events when the specified occurrences are found When a occurrence is found an transaction event is triggered For easy and flexible usage of transaction events you can group events in event groups Each transaction event can be member of several groups With event groups you also specify how transactions data is send to your surveillance system and you can associate sources to an event group www milestonesys com Page 41 Administration Milestone KProtect Transact 2 5 Note Transaction events are supported in Milestone KProtect Enterprise and Milestone KProtect Professional To trigger transactions events in the surveillance system it is prerequisite that you define generic events in the surveillance system that match the criteria of the transaction events from Transact When a transaction event is triggered the transaction event groups containing the event send a TCP or UDP data package to Milestone XProtect Enterprise or Milestone XProtect Professional The data package is then analyzed by the generic events in the surveillance system If the transaction eve
2. the different sources You access the two main configuration windows Create Configuration or Edit Configuration by clicking the Add New button in the Create Source window or Edit Source window The Create Edit Configuration window has the following content e Name Lets you specify a name for the configuration ad Tip If required the name may contain spaces and special characters such as Yo etc Note If your are creating editing a configuration for the source provider TCP XML Transact provider the Name setting is the only available setting in the Create Edit Configuration window since no configuration is needed for this source provider e Capture from Source Opens the Select Input Source window see page 39 with which you are able to capture sample transaction data for use when creating the configuration See How to Capture Transaction Data on page 31 for more information e Load from File Lets you load previously captured transaction data saved in a capture file and use the transaction data when creating the configuration www milestonesys com Page 36 Administration Milestone KProtect Transact 2 5 e Save to File Lets you save any captured transaction data currently open in the Create Configuration window as a capture file e Export Filters Lets you save the configuration s filters omissions substitutions or line breaks as a fi ter file which can subsequently be imported and used in other
3. Inthe Search string field write the string you would like to search for in the transaction data You can search for words numbers and special characters that match the string you would like to find in the transaction data You can only search for one string at a time A string can however consist of several words or similar as long as this exactly matches the transaction data You can for instance create a search string that listens for the occurrence of Wordi Word2 This will find occurrences of Word1 Word2 but not occurrences of Word2 Word1 or Wordi Word3 Word2 etc www milestonesys com Page 42 Administration Milestone KProtect Transact 2 5 5 Select Case sensitive if you would like to differentiate between upper and lowercase letters in the Search string field In the Search type field select between three ways of searching for the phrase specified in the Search string field Simple Use simple search with which any transaction data containing an occurrence of the specified search string will be found Exact Use exact match with which occurrences of the specified search string will be found only if they are preceded and followed by a blank space Example If you specify the search phrase return only occurrences in which the phrase return appears surrounded by spaces will be highlighted whereas occurrences such as returned item will not Wildcards Search using wildcards Three different characters can be used as wildcards
4. The asterisk character Place a asterisk after the search string with which occurrences of the specified search string will be found also if the search string is followed by any number of characters Example If you specify return as your search string all occurrences containing the letters return such as returned item returns and similar will be highlighted The question mark character with which any single character can be substituted Example If you specify the search phrase j ck all occurrences such as jack jock etc will be highlighted You may use several question mark characters in your search Examples jac n or j cks n The hash character with which any single digit can be substituted Example If you specify the search phrase 4 all occurrences such as 40 41 etc will be highlighted You may use several hash characters in your search Examples 4 or 12 4 7 In the Event string field specify the string that you want to send in a TCP UDP data package to the surveillance system 6 Click OK to save your settings When you have created an event an event group and a generic event in your surveillance system that matches the criteria in the transaction event you can test your transaction event to verify that the specified action is triggered in your surveillance system See Managing Event Groups on page 44 How to Create a Generic Event Triggered by Transaction Data on page 45 How to Test Events on page 4
5. allows data packets to be sent back and forth between two points on a network for longer periods of time and is used when connecting computers and other devices on the internet IP Address Internet Protocol address the identifier for a computer or device on a network Used by the TCP IP protocol for routing data traffic to the intended destination An IP address consists of four numbers each between 0 and 256 separated by full stops example 192 168 212 2 IPIX A technology that allows creation and viewing of 360 degree panoramic images IPIX is a trademark of Internet Picture Corporation IPIX MAC Address Media Access Control address a 12 character hexadecimal number uniquely identifying each device on a network MPEG A group of compression standards and file formats for digital video developed by the Moving Pictures Experts Group MPEG MPEG standards use so called lossy compression as they store only the changes between frames removing often considerable amounts of redundant information Keyframes stored at specified intervals record the entire view of the camera whereas the following frames record only pixels that change This helps greatly reduce the size of MPEG files P PoS Point of Sale PTZ Pan Zoom Tilt a highly movable and flexible type of camera R RS 232 Shot for Recommended Standard 232 a standard interface for connecting serial devices S SLC Software License Code a product registration code requ
6. ccscccesceeeseeeeeeeeeeeeeeaeeaeaeeeeaeeauaeeauaseauaeeouagennags 38 The Select Input Source WindoOW sssssssssssssuu22u22222uu22uu2u2uuunnnnnnnnnnnnnnn 39 MASTER SLAVE SETUP icaicncaven cin cawedc sswuwewewssuwewcwesuwewcwesuwaeteseuaeeewe 39 Managing Master Slave Setup ccecscseeeeeeeeeeeeeeeeeeeeaeeeeaeeaueeeeeaeeeueeeanae 40 EVENTS AND EVENT GROUPS EE 41 Managing Events wwa aaa KAKAA KAKAA NAKAA AKAA UNAKAA Aaaa 42 Managing Event Groups wamama kaakaa 44 How to Create a Generic Event Triggered by Transaction Data 45 How to Test Events wai Aaa 47 Viewing Alerts Triggered by Transaction Events in the Smart Client 49 Viewing Alerts Triggered by Transaction Events in Viewer 00000 50 STORAGE AND LICENSING SETTINGS lt lt ciccccccesceccccnaceceescaveescccscecsccuse 50 www milestonesys com Page 5 Contents Milestone KProtect Transact 2 5 CLIENT SIDE PREPARATIONS umsuzsuzsnuzunzanza 52 INTEGRATING WITH MILESTONE XPROTECT CORPORATE wanaanza nzunaza 52 INSTALLING THE TRANSACT PLUGIN FOR THE SMART CLIENT sssss 55 CREATING A VIEW WITH TRANSACTIONS IN THE SMART CLIENT 2005 59 REMOVING THE SOFTWARE ccccccccccccccccccccccccccceees 62 REMOVING THE TRANSACT SOFTWARE cceeceeeeceeeneeeeneeeeeeeeseeuengenens 62 REMOVING THE DATABASE scceeccceeeeeeceeeeeneeeeeeaeeeeeeeeeeeeeeeeneeesonnnes 62 REMOVING THE TRANSACT PLUGIN INSTALLER wssssecseseeseeecseeeeseeeesneas 62 REMOVING TH
7. configurations See Exporting Importing a Configuration on page 33 for more information e Import Filters Lets you import previously exported filter files e Raw data Displays the raw transaction data with indications of any added filters omissions substitutions or line breaks e Filtered data Provides a preview of the transaction data as it will be presented in client applications when viewed by end users with the omissions substitutions line breaks and masks applied e Omit Lets you filter out one or more characters selected in the Raw data field See How to Omit Characters on page 34 for more information e Substitute Opens the Edit Filter window see page 38 with which you are able to substitute one or more characters selected in the Raw data field See How to Use Substitutions on page 34 for more information e Add New Line Lets you replace one or more characters including control characters selected in the Raw data field with a line break See How to Add Line Breaks on page 35 for more information e New Filter Opens the Edit Filter window see page 38 with which you are able to create filters omissions substitutions or line breaks by typing the required characters rather than by selecting them in the Raw data field See How to Omit Characters on page 34 How to Use Substitutions on page 34 and How to Add Line Breaks on page 35 for more information e Edit Filter Opens the Edit Filter window wit
8. i e define which characters to remove add substitutions i e define which characters to replace with other characters and add line breaks Note The following is an example only The example outlines the capture of a limited amount of raw i e unformatted transaction data and how individual elements of the raw transaction data can subsequently be marked in order to be omitted substituted replaced with line breaks indicate the beginning end of a transaction etc In this example we do the following e We click and drag in the Raw data field to select two control characters non printing characters typically used by printers for indicating line breaks when to cut off a till receipt etc Gencus Mowe cy Far aisaka SI Epit Faes iaoe ftes Raw dia feres dya 1 25 CASHIER 9 Roaistred PTE 09 25 CASHIER 9 Registord TE Far Lire neah Suba e We click the Add New Line button and a line break is inserted instead of the two control characters Furthermore information about the two control characters replaced by the line break appear in the Filter overview list www milestonesys com Page 28 Administration Milestone KProtect Transact 2 5 Fogares Capone bon toce Lond irom Fin Export Faes iaoe fitas Foner dia Stat rwa Sio m Cheat inedrg wenen Lupan Windowed DISI Also note how the Filtered data field changes accordingly The Filtered data field provides a preview
9. a E ie gt in License Agreement A Powe ate o amm te mead De kons agmi rem F po accept fe ma tater cih T Agee ten Het Oterene cht Cancel mhis ticense egreesest is legelly binding sgreesem between you either an individual of single earity lant Rijewtone tor the SPewtent Wanazi eeteenre lorodect which way include associated ruftware parte juedia printed seteriain aad onliae of electcooie Mcouentaticn The IProtect Transact software peoduct fess be referred to as the poftesre compeoent im the ites iesteg Pe trerat ite AAA H ne hereter ata fhe r 1 bo ttet Agee 9 lige tot _ coos tes www milestonesys com Page 56 Client side Preparations Milestone KProtect Transact 2 5 Then click Next to continue 8 Select required installation folder a default installation folder is automatically suggested Also select who just you or everyone should be able to access the plugin if in doubt select Everyone ia aii r Satara C a Select Installation Folder A EX The palda eal maal inora Manazi SaO Aga h Targ 25 u Se ieg toate l Tormi n Du kaan cic Tied Te trated ter 9 Mimmi iiin mre tbee oy chick Taar foss K Aae Feri amore aeea reat Ont PUAS A tamme Qee Cont Wela Masta Arosat Genet here gin ka Tarnat 29 by pound w hr aryere stn ee Pn epea aore a p Then click Next 9 Click Next again to start the actual installation of the plugin aaa iste Conte Peg
10. for how long you want to save transaction data and the different properties for the selected source provider See The Create Edit Source Window s Dialog Elements on page 24 for more information about each setting 5 Select a built in standard configuration If you are defining a source that uses the source provider TCP XML Transact provider select the built in standard configuration Analytics from the list in the Configuration section www milestonesys com Page 22 Administration Milestone KProtect Transact 2 5 For all other source providers select the built in standard configuration Epson default from the list in the Configuration section You can add a new configuration or edit the built in standard configuration later See Creating a Configuration on page 27 and Editing a Configuration on page 32 for more information about how to create a new configuration or edit an existing one If you have defined transaction events and event groups you can associate the source with an event group in the Event Group list to trigger actions through generic events defined in the surveillance system You can add an event group later See Events and Event Groups on page 41 for more information When ready click OK The new source will now appear in the Transaction sources list on the Transact Administrator window s Sources tab Editing a Source To edit the properties and configuration of an existing source do the following 1 Ope
11. instead in the Substitution field o If creating editing a line break Type or edit the characters to be replaced by a line break then select the Substitute with line break check box e Substitution Type or edit the characters to be used as substitution The field is unavailable if the Substitute with line break check box is selected e Substitute with line break Select if content of Filter field should be replaced by a line break When this check box is selected any content in the Substitution field will be cleared See also How to Omit Characters on page 34 How to Use Substitutions on page 34 and How to Add Line Breaks on page 35 for more information about filters www milestonesys com Page 38 Administration Milestone KProtect Transact 2 5 The Select Input Source Window In the Select Input Source window you are able to capture sample transaction data for use when creating a configuration You access the Select Input Source window by clicking the Capture from Source button in the Create Edit Configuration window See How to Capture Transaction Data on page 31 for a step by step guide The Select Input Source window contains the following settings e Select a source for input sampling Select the required input source from the list The list will only contain input sources matching the type of source you are currently working with Example If you are currently working with a configuration for a serial port source only serial p
12. of how the transaction data will look when presented to end users in the client applications In this example the line break is all the formatting we require In most cases omissions removal of certain content and substitutions would be required as well They are applied in a similar way by dragging to select the required characters in the Raw data field then clicking the relevant button See How to Omit Characters on page 34 How to Use Substitutions on page 34 and How to Add Line Breaks on page 35 for more information 9 When the required filters omissions substitutions or line breaks are in place add a start mask The start mask defines when a new transaction begins and thus helps keep individual transactions separate See How to Use Start and Stop Masks on page 35 for more information In this example we do the following www milestonesys com We have noticed that all new transactions begin with the characters TEXT We therefore type TEXT in the Start Mask field In the Filtered data field Transact automatically inserts a horizontal line above occurrences of the start mask as an indication of the beginning of a new transaction Page 29 Administration Milestone KProtect Transact 2 5 Gernot Kate 41 Fregenies Capas bon Source C Londho Fin Row dux 19 25 TEXT Silk Tie 13 Silk Tie 19 Cordaroy Pants 4 Corduroy Ponts 44 Cufflinks IJe i Cufflinks 39 ni f gt lt gt Adi New Lew Kew wa Fo
13. of licenses e Software License Code SLC A license to use the Milestone XProtect Transact application e Connection License Key CLK A license for a certain number of simultaneously opened transaction sources During the installation you are asked to enter both the SLC and the CLK The Software License Code is printed on the Product License Sheet enclosed with the Milestone XProtect Transact software as well as on your order confirmation You must however register your SLC to get the CLK See Registering Your Software License Code SLC on page 14 for more information You can add an unlimited number of transaction sources in Milestone XProtect Transact See Managing Sources on page 22 for more information You can however only view the number of simultaneous transaction sources corresponding to your CLK You can at any time obtain a new CLK with more simultaneously viewed transaction sources See Obtaining Additional Licenses on page 17 for more information Registering Your Software License Code SLC When you purchase Milestone XProtect Transact software you receive a Software License Code SLC The SLC is printed on the product license sheet enclosed with the software CD as well as on your order confirmation You should register your SLC before installing Milestone XProtect Transact since you also need a Connection License Key CLK during the installation Note that a CLK is called a DLK on the registration website See Abou
14. players in the Transact communication flow In short Milestone KProtect Transact consists of a Transact Server and a Transact Database The Transact Server has a service that listens for transactions from sources Four different kinds of source exist Serial ports TCP clients TCP XML and Troy boxes more types may be available in customized Transact installations Sources in turn are connected to the actual devices on which the transaction data is generated cash registers ATMs etc When the Transact Server receives transaction data from a source it stores the data in the Transact Database Video recordings are stored independently on your surveillance server as defined through the configuration of your XProtect surveillance solution Database on Server Client Example only The blue arrows outline video recordings from the surveillance system while the red arrows outline transaction data from sources In addition to an ATM transaction data may also come from a cash register or any other RS 232 enabled device www milestonesys com Page 8 Introduction Milestone KProtect Transact 2 5 System Reguirements The following are minimum system reguirements for using Milestone KProtect Transact Transact Server CPU RAM Network Operating System Software Intel Pentium 4 or compatible minimum 2 4 GHz 512 MB Ethernet 100 Mbit recommended Microsoft Windows XP Professional Microsoft Window
15. replace one or more characters including control characters with a line break so the initially received transaction data which typically consists of a single long string of information can be presented in more reader friendly manner To add a line break do the following e Inthe Create Edit Configuration window click and drag to select the characters in the Raw data field that you want to substitute with a line break e Click the Add New Line button You can immediately view the effect of the new line break in the Fi tered data field In the Raw data field the selected characters will be highlighted in a light purple color The characters to be replaced with a line break will furthermore be listed and i SB highlighted in a light purple color in the Filters overview field Filter Line break Substitubon S e e y 4 3 0 0 n Please Call Age Os Oi 0x03 tue nA a Tip If you are not happy with the applied line break you can always remove or edit it Select the unwanted line break in the Filters overview field then click the Delete Filter or Edit Filter button How to Use Start and Stop Masks You are able to define a start and stop mask to indicate where a transaction ends and a new begins Horizontal lines are inserted in the Filtered data field to visualize where the transaction starts and ends and will thus help to keep individual transactions separate A stop mask is not www milestonesys com Page 35 Administration
16. simply select TCP 7 In the Events list you can see all events you have created Select which events you would like to include in the event group www milestonesys com Page 44 Administration Milestone KProtect Transact 2 5 Events Withdrawal RI Deposit C Credit card IC Cash IC Change Returned item Click OK to save your settings See How to Create a Generic Event Triggered by Transaction Data on page 45 for more information about how to create a generic event in your surveillance system that can be triggered by your new transaction event When you have created an event an event group and a generic event in your surveillance system that matches the criteria in the transaction event you can test your transaction event to verify that the specified action is triggered in your surveillance system See Managing Events on page 42 How to Create a Generic Event Triggered by Transaction Data on page 45 How to Test Events on page 47 Viewing Alerts Triggered by Transaction Events in the Smart Client on page 49 and Viewing Alarms Triggered by Transaction Events in Viewer on page 50 for more information Editing an Event Group To edit an event group do the following 1 2 3 4 Open the Transact Administrator window On the Transact Administrator window s Event Groups tab select the reguired event group and click the Edit button This will open the Edit Event Group window In the Edit Event Group window ch
17. the Smart Clients to time link transactions from Transact with video recordings from a Milestone XProtect Corporate solution do the following Locate TransactPluginInstaller exe on the computer with the Transact installation typically in C Program Files Milestone Milestone XProtect Transact Smart Client Plug in Installer 2 5 Copy the file to the computer with the relevant Smart Clients installation and doubleclick the exe file Follow the instructions on the screen To enable end users to view transaction data in the Smart Client you must make the TransactPluginInstaller exe file available to them for instance by placing a copy of the file on your network See Installing the Transact Plugin for the Smart Client on page 55 for more information Updating from a Previous Version If you are updating from a previous version of Milestone XProtect Transact note the following Prior to installing Transact 2 5 you must remove the Transact software Transact Plugin Installer and any Smart Client Plugins of the previous Transact version Milestone XProtect Transact 2 5 uses a new database Microsoft SQL Server 2005 Express Edition compared to previous versions of Transact Microsoft SQL Server Desktop Engine Transact 2 5 can use the old database but we recommend installing the new and better Transact 2 5 database If a previous Transact database is detected on the computer during the installation you will be asked whether you wan
18. the surveillance system If you do not have system administration responsibilities you do not have to deal with CLKs System administrators obtain CLKs as part of the software registration process System administrators enter the CLK during installation and can update the CLK information in the Transact Administrator application Codec A technology for compressing and decompressing audio and video data for example in an exported AVI file MPEG and Indeo are examples of frequently used codecs Configuration 1 The way a software or hardware system is set up 2 In this software specifically Settings determining how received transaction data are transformed into presentable data through the use of so called filters and masks This is necessary because the initially received transaction data typically consists of a single long string of information in which it can be difficult to see when individual transactions begin and end Control Character Non printing characters typically used by receipt printers for indicating line breaks when to cut off a till receipt etc D DirectX A Windows extension providing advanced multimedia capabilities DLK Device License Key a registration code required for every device IP network camera or IP video server installed on the surveillance system If you do not have system administration responsibilities you do not have to deal with DLKs System administrators obtain DLKs as part of the software regi
19. will be handling the token authentication of the Smart Clients Ya 10 Specify the LAN IP address of the Milestone KProtect Corporate Management Server 11 When you are ready click OK 12 Click Close to close the Add Remove Protect Enterprise Servers window You are now ready to view transaction data together with recordings from Corporate cameras in Smart Clients See Installing the Transact Plugin for the Smart Client on page 55 and Creating a View with Transactions in the Smart Client on page 59 for more information www milestonesys com Page 54 Client side Preparations Milestone KProtect Transact 2 5 Installing the Transact Plugin for the Smart Client Viewing of transactions in the Smart Client reguires that a Transact Plugin is installed on the computer running the Smart Client Everyone using a Smart Client with Transact must download and install the plugin Even if you are going to use the Smart Client on the same computer as the Transact Server you should still download and install the plugin Depending on whether you want to view transaction data with video recordings from a Milestone KProtect Corporate surveillance solution or a Milestone KProtect Enterprise or Professional or Basis surveillance solution the installation of the Smart Client Transact Plugin is different Installing with a Enterprise or Professional or Basis Solution To download and install the Smart Client Transact Plugin do the followi
20. 7 Viewing Alerts Triggered by Transaction Events in the Smart Client on page 49 and Viewing Alarms Triggered by Transaction Events in Viewer on page 50 for more information Editing an Event To edit an event do the following 1 2 Open the Transact Administrator window On the Transact Administrator window s Events tab select the required event and click the Edit button This will open the Edit Event window In the Edit Event window change the required settings Click OK to save your settings www milestonesys com Page 43 Administration Milestone KProtect Transact 2 5 Deleting an Event To delete an event select the reguired event on the Transact Administrator window s Events tab and then click the Delete button Managing Event Groups For easy and flexible usage of transaction events you can group events in event groups Each transaction event can be member of several groups With event groups you also specify how transactions data is send to your surveillance system and you can associate sources to an event group It is prerequisite that you define generic events in the surveillance system that match the criteria of the transaction events from Transact Note Transaction events are supported in Milestone XProtect Enterprise and Milestone XProtect Professional See Sources and Configurations on page 20 Events and Event Groups on page 41 Managing Events on page 42 How to Create a Generic Event Triggered by
21. E SMART CLIENT PLUGIN ccccceseeeeneeeeneeeeneeeeeeeeneenens 63 USING THE BUILT IN HELP SYSTEM cccccccccccccces 64 NAVIGATING THE BUILT IN HELP SYSTEM sssssssssnnnnnnnnnnnnnnnnnnnnnnnnnn 64 THREE TYPES OF LINKS IN HELP TOPICS csscecseccceeeeceecceeeaeeeeeeeneaes 65 PRINTING HELP TOPICS svissstsiswdssnsewedvetevsncvavevsnstunwewsteieenwdesusewens 65 GLOSSARY aii iiiniiiierri vivant edasause eicvadwe wien tcoewadstwveane 66 www milestonesys com Page 6 Contents Milestone KProtect Transact 2 5 Introduction Product Overview Milestone KProtect Transact is a powerful tool for tracking transactions linked with video recordings of the transactions taking place Milestone KProtect Transact is an add on to Milestone s IP video surveillance ya solutions KProtect Basis KProtect Professional KProtect Enterprise and KProtect Corporate Milestone KProtect Transact can combine your digital video monitoring with transaction data from many kinds of transaction data sources and for many purposes You get a 1 to 1 correspondence of images to transactions and the transaction data is time linked with simultaneous display of transactions and camera recordings Common transaction data sources are PoS Point of Sale or ATM Automatic Teller Machine which enables you to easy investigate and prove fraud But actually any transaction data source that you would like to time link with digital video monitoring can be combined through Milestone X
22. Milestone KProtect Transact 2 5 compulsory but can be useful if the received data contains irrelevant information perhaps information about opening hours or special offers between actual transactions To add a start or stop mask do the following 1 Open the Transact Administrator window 2 On the Transact Administrator window s Sources tab click the Add New button if you want to add a new source or the Edit button to edit an existing source 3 In the Create Edit Source window s Configuration section click the Add New or Edit button depending on whether you want to add or edit a new configuration 4 Inthe Raw data field in the Create Edit Configuration window find the characters in the transaction data that indicates that a transaction begins or ends 5 Type the start mask in the Start mask field and the stop mask in the Stop mask field In the Filtered data field the start and stop mask will be indicated by a horizontal line TEXT Wlmallville Gents Gear Silk tie 39 95 Date 48s FEB 20 O Tip You are able to use wild cards in start and stop masks Start and stop masks are case sensitive unless using regular expressions See the description of the Use field in The Create Edit Configuration Window on page 36 for more information The Create Edit Configuration Window Configurations are managed in the Transact Administrator window s Sources tab since configurations are associated with and customized to
23. Protect Transact A few examples of other transaction data sources and purposes are number plate recognition for collection of road taxes access control for combined visual identification for higher security but the only limit is your imagination Note that some solutions might require additional programs and or customizations The examples used in this manual show typical retail situations and transactions data from PoS Point of Sale or ATM Automatic Teller Machine For these purposes Milestone XProtect Transact speeds up investigations into fraud by integrating digital video surveillance images with PoS Point of Sale or ATM Automatic Teller Machine transaction data 1 to 1 correspondence of images to transactions Transaction data is time linked with video images of cash registers ATMs for simultaneous display of transactions and camera recordings Whether the problem is internal or external perpetrators it is easy to find suspicious transactions with Milestone XProtect Transact s features for searching transactions by cash register ATM camera data time or free text See Viewing Transactions on page 52 for more information See Interaction with Sources and Surveillance Solutions on page 8 for more information about how Transact interacts with the sources and your surveillance solution www milestonesys com Page 7 Introduction Milestone KProtect Transact 2 5 Interaction with Sources and Surveillance Solutions There are several
24. Transaction Data on page 45 How to Test Events on page 47 Viewing Alerts Triggered by Transaction Events in the Smart Client on page 49 and Viewing Alarms Triggered by Transaction Events in Viewer on page 50 for more information You define and edit the events groups on the Event Groups tab in the Transact Administrator window Adding an Event Group To add an event group do the following 1 Open the Transact Administrator window 2 On the Event Groups tab click the Add New button This will open the New Event Group window 3 Inthe Name field specify a name for the new event group 4 Inthe Address field specify the host name or IP address of your surveillance system 5 In the Port field specify the port number on which to send events to your surveillance system It is prerequisite that the specified port number is the same as the one the surveillance system uses when listening for generic events a Tip The surveillance systems listen for generic events on the port specified as Alert Port in the surveillance system default is port 1234 From the surveillance system s Administrator click the Advanced button in the I O Setup window to access the Advanced window to verify which port number is used 6 Inthe Protocol field specify whether you want to send the events as TCP or UDP data packages to the surveillance system The default protocol is UDP since it uses less bandwidth than TCP If your network does not support UDP
25. age 60 Client side Preparations Milestone KProtect Transact 2 5 a Tip If more than one Transact source is available and if enough slots are available in the view you can include more than one Transact source in the view You can also create several views with different transaction sources See Status of Transaction Sources in the separate Milestone XProtect Transact User s manual for information about the status bar of transaction view slots and the different possible states of a source 6 Select the view s transaction data slot then expand the Setup tab s Properties section and select the required source Repeat if your view should contain more than one Transact source The view is now ready for use 0 Tip You are able to change the font size used for displaying the transaction data as well as the line width You change these settings in the Setup tab s Properties section www milestonesys com Page 61 Client side Preparations Milestone KProtect Transact 2 5 Removing the Software You are able to remove your Transact installation in the following way Removing the Transact Software To remove the Transact software do the following 1 On the computer on which the Transact software is installed select Start gt Control Panel gt Add or Remove Programs to open the Add or Remove Programs window 2 Inthe Add or Remove Programs window select the Milestone XProtect Transact 2 5 entry and click the Remove bu
26. ange the reguired settings Click OK to save your settings Deleting an Event Group To delete an event select the reguired event group on the Transact Administrator window s Event Groups tab and then click the Delete button How to Create a Generic Event Triggered by Transaction Data Generic events in Milestone KProtect Enterprise or Milestone KProtect Professional can be based on the analysis of received TCP and UDP data packets as it is the case with transaction events from Milestone XProtect Transact To add a generic event in Milestone XProtect Enterprise or Milestone XProtect Professional do the following 1 In the Administrator window click the Generic Events button This will open the Generic Events window www milestonesys com Page 45 Administration Milestone KProtect Transact 2 5 2 In the Generic Events window first select the Generic item then click the Add new event button This will open the Add New Event window in which you can specify the new event 3 Now specify information in the following fields e Event name Specify a name for the event in the surveillance system Note that event names must not contain the following characters lt gt amp e Event Protocol Lets you select which protocol the surveillance system should listen for in order to detect the transaction event Select the same protocol as the protocol specified for the transaction event that is to trigger this generi
27. asks on page 35 for more information G Tip Transact comes with two built in configurations called Epson default and Analytics The Analytics configuration is only available for sources that use the source provider TCP XML Transact provider Epson default is available for all the other source providers Epson is a widely recognized printer manufacturer thus Epson s way of dealing with control characters is often supported by printers of other makes as well You can often save time by basing your configuration on a copy of the Epson default configuration See Copying a Configuration on page 32 for more information Note The built in configuration for the TCP XML Transact provider Analytics contains the necessary configuration for transaction data received as XML packages through a serial server device Further configuration is not needed www milestonesys com Page 21 Administration Milestone KProtect Transact 2 5 Configurations are managed in the Transact Administrator window s Sources tab since configurations are associated with and customized to the different sources See Creating a Configuration on page 27 for more information Advanced Event Features Through Milestone KProtect Transact s event and event group features you are able to get Transact to listen for occurrences of specific words numbers characters etc in the transaction data and generate events when the specified occurrences are found Sources are also associated to eve
28. be fate E Confirm Installation a BY The retain i stacy te metal Mkahawa 5 tet Seated Mage te kanzi 2S on wae oer Oh Nene het he retainer 10 When installation is complete click the Close button iwa i oT aw dwarek nT B Instaitation Complete A ES Mietaa Satani Gena herd Mapas ka Tuai 2 Tan tamer WAA aidad Oa Dor te eet Piem une Windom Uda ta chath few my otoa udne te ther R T fanaat CEJ J See Creating a View with Transactions in the Smart Client on page 59 and the separate Milestone XProtect Transact User s manual for more information about how to view transaction data together with video recordings in your Smart Client www milestonesys com Page 57 Client side Preparations Milestone KProtect Transact 2 5 Installing with a Corporate Solution To download and install the Smart Client Transact Plugin do the following 1 Double click the TransactPluginInstaller exe file 2 The Milestone Smart Client Plugin for Transact 2 5 Setup Wizard opens Eat Lh ee Welcoene to the Milestone XProfect SmartGient Plug in for Transact 2 6 Setup Wizard The patada at pah pow engh ee mpi agani t pead Maare Proa mart hawt Agata treact 25 mpe omp MAAS The copie poga protkerted ty capt low ard rinena heaters Unanet Aok whan m baln d Ya ryan OF ay Cartan ul A may end P eee cred Comat pdas ia Demon deal Oe Wai eters paridat rede Fer Lew we __ CBE Click Next 3 Read the l
29. ble in your organization To create a view with Transact content do the following 1 Open and log in to the Smart Client a Tip For information about how to open and login to the Smart Client see separate www milestonesys com Page 59 Client side Preparations Milestone KProtect Transact 2 5 documentation for your Smart Client 2 Inthe Smart Client select the Setup tab 3 On the Setup tab create a new view You may select any view layout from the list but some layouts such as the Transact 2 layout are particularly suited for viewing transaction data and camera images together DEGREE BHeee Example of available layouts more layouts may be available in your version Depending on requirements and user rights you may create the view in a shared or private group a Tip For further information about how to create views see separate documentation for your Smart Client 4 Drag the reguired cameras from the Setup tab s System Overview section to the view s camera slots 5 This step may not be necessary if you are using one of the Transact views particularly suited for viewing transaction data and camera images together Drag the System Overview section s Transact Source entry to the slot in which you want to view transaction data The transaction data slot now changes color However you must still specify exactly which Transact source you want to view transaction data from GOJI www milestonesys com P
30. ble to open the Transact Administrator window in which you configure your Milestone XProtect Transact solution You access the Transact Administrator window by double clicking the Transact Administrator desktop shortcut Alternatively you can access it from Windows Start menu by selecting Start gt All Programs gt Milestone Transact gt Transact Administrator 7 To view transaction data in the Smart Client you need to install the Transact plugin for the Smart Client www milestonesys com Page 12 Installation and Licensing Milestone KProtect Transact 2 5 e With Milestone KProtect Enterprise Milestone XProtect Professional or XProtect Basis To enable the Smart Clients to time link transactions from Transact with video recordings from a Milestone XProtect Enterprise Milestone XProtect Professional or XProtect Basis solution do the following Open an Internet Explorer browser version 6 0 or later and connect to http localhost portnumber on the computer with the Transact Plugin Installer Replace portnumber with the port number used by your Milestone IP video surveillance solution The port number is defined in the Image Server application To enable end users to view transaction data in the Smart Client you must send them information about the URL or IP address of the computer with the Transact Plugin Installer and the Image Server s port number http URLorIP Portnumber e With Milestone XProtect Corporate To enable
31. by clicking the Capture from source button in the Create Edit Configuration window In the Select Input Source window s see page 39 top section select the required input source o Tip The list will only contain input sources matching the type of source you are currently working with Example If you are currently working with a configuration for a serial port source only serial port input sources will appear in the list Properties of the selected source will be displayed in the Select Input Source window s lower section Click the Start button to begin capturing transaction data When clicked the Start button changes to Stop Wait sufficiently long for at least one but preferably more transactions to complete If the cash register ATM etc providing the transaction data is visible from where you are situated you will easily be able to determine how long to wait for If the cash register ATM etc is not visible use the number of captured bytes displayed near the bottom of the window after you click the Start button as an indication of the amount of data captured In most cases capturing approximately 3000 bytes of data will suffice Click the Stop button to stop capturing transaction data www milestonesys com Page 31 Administration Milestone KProtect Transact 2 5 6 When ready click OK The captured transaction data will now be displayed in the Create Edit Configuration window s Raw data field ready for use w
32. c event You can also select Any to be able to receive both TCP and UDP data packages e Event rule type Select how particular the surveillance system should be when analyzing received data packages Match if the received package must contain only the exact message specified in the Event message include field see description in the following Search if the received package must contain the message specified in the Event message include field but may also have other content e Event priority Specify a priority between 0 lowest priority and 1000 highest priority for the event in case a received data package matches more than one event e Event rule string In the Event substring field specify the Milestone XProtect Transact event string or parts of it that you want the surveillance system to listen for when analyzing the transaction data packages Then click the Add button to add the specified term s to the Event message include field the content of which is used when analyzing received data packages You are furthermore able to use processing order parentheses and two different Boolean operators in the Event message include field by clicking the buttons to the right of the field e Optional If requiring an e mail alert to be sent automatically when the event occurs select the Send Email if this event occurs check box Note that in order to be able to use e mail alerts the e mail alert feature must have been set up in the surveillanc
33. ce window See Copying a Configuration on page 32 for more information How to Omit Characters You are able to filter out unwanted information single or several characters in the raw unformatted transaction data To omit characters in a source s configuration do the following e Inthe Create Edit Configuration window click and drag to select the characters in the Raw data field that you want to filter out e Click the Omit button to filter out i e remove the selected characters You can immediately view the effect of your filter in the Filtered data field E Tip You are able to omit regular characters as well as control characters Control characters are non printing characters typically used by printers for indicating line breaks when to cut off a till receipt etc Example of a control character as it appears when displayed in the Raw data field In the Raw data field the selected characters will be highlighted in a light pink color EEEF ia JERS The filtered out characters will furthermore be listed and highlighted in a light pink color in the Filters overview field Fiter Line break Substitution S y a 3 0 0 n Please Call Age ODs Oi 0x03 tue MA E Tip If you are not happy with an applied filter you can always remove or edit it Select the unwanted filter in the Filters overview field then click the Delete Filter or Edit Filter button How to Use Substitutions You are able to substitute inf
34. comes with all XProtect surveillance solutions except Milestone XProtect Corporate The Viewer offers basic access to time linked transaction data and video recordings In the Smart Client or Viewer you simply create a view select the required transaction data source for example a particular cash register then the required video sources for example two cameras covering the area around the cash register from different angles and you are ready to browse See Creating a View with Transactions in the Smart Client on page 59 for more information The time linking of the transaction data and video recordings enables you to view and browse the transaction data and video recordings simultaneously ons sE Integrating with Milestone XProtect Corporate If your organization has Milestone XProtect Corporate surveillance solutions and you want to view transaction data together with recordings from cameras defined in a Milestone XProtect Corporate solution you must add the Transact master server in the XProtect Corporate Manager application before Transact and Corporate can communicate with each other Prerequisite The Transact Server and the Corporate Management Server must be installed on the same computer a Tip If you have several Milestone XProtect Transact servers in a master slave relationship define the Transact Server that shares the computer with the Milestone XProtect Corporate www milestonesys com Page 52 Client side Pre
35. d to the serial port acting as source The following fields are available COM Port Select the COM port i e serial port to be used for receiving data from the source Bits per second Select the bit rate i e data transfer rate with which data will be sent on the serial connection Note The specified bit rate must match the bit rate used by device cash register ATM etc connected to the serial port source Flow control Select the flow control to be used on the serial connection Flow control adjusts the flow of data from one unit to another making sure that the receiving unit will be able to handle all the incoming data The use of flow control is relevant in asynchronous communication for example when the sending unit sends data faster than the receiving unit is able to receive it e None Do not use flow control e XonXoff Use the XonXoff flow control mechanism with which the receiving unit sends an Xoff message to the sending unit when the receiving unit s buffer is full When this is the case the sending unit will stop sending data until it gets an Xon message from the receiving unit indicating that the receiving unit is again ready to receive data Xon and Xoff messages are sent as part of the data itself www milestonesys com Page 26 Administration Milestone KProtect Transact 2 5 e CtsRts Use the CtsRts flow control mechanism with which the sending unit sends an Rts Ready to send signal to the receiving uni
36. dating from a previous version of Milestone XProtect Transact you will be asked if you would like to install Microsoft SQL Server 2005 Express Edition which is Transact s new database or update the database of the previous version We recommend you install the new database application See Updating from a Previous Version on page 13 for more information The installation may take a short while after which you are automatically taken to the fourth installation step 4 On the fourth installation step Milestone XProtect Transact the Transact Server Transact Services and Transact Administrator will be installed A wizard opens www milestonesys com Page 11 Installation and Licensing Milestone KProtect Transact 2 5 Ai WA Wani 2 Se iw ated tage mutar aa WA AI t Lowes ma Wolcoene to the Milestone XProtect Transact 2 5a SLC Bawa Lemmon Codes Setup Wizard Ey l Lem nin OI Corastan Lama ayi gt etal kaba Damaso porsan Tha mtaka wi gaie pos engh Pa fapt maai We potah Mansano Manesi Traneact 2 Se on o KAAYA Aa Aa Lar i etal Trent ioa beas oo T ialah Paraan Phage beter i Ossis WARA Tiu amene paga pest ty Lepi Nee ed aa beter Laad Aphan a Goodie od fm panga OF ary pan HE ay mill a eene ae a smd porada WA YA be piama ba naas atari positie urd Ya kaa In the wizard click Next to continue Type your name in the Name field and the name of your organization in the Organization field then click Next Select required ins
37. do the following 1 2 Open the Transact Administrator window On the Transact Administrator window s Sources tab click the Add New button if you want to add a new source or the Edit button to edit an existing source Define or if required edit the settings of the source in question as described in Managing Sources on page 22 You are now ready to add your new configuration In the Create Edit Source window s Configuration section click the Add New button In the Create Configuration window s Name field type a name for the configuration a Tip If required the name may contain spaces and special characters such as Yo z etc www milestonesys com Page 27 Administration Milestone KProtect Transact 2 5 5 Click the Capture from Source button to capture some sample transaction data on which to base your configuration This will open the Select Input Source window 6 In the Select Input Source window select the reguired input source then click the Start button to being capturing transaction data Wait sufficiently long for at least one but preferably more transactions to complete then click the Stop button See How to Capture Transaction Data on page 31 for more information about capturing transaction data 7 Click OK to return to the Create Configuration window in which the captured transaction data will now appear in the Raw data field 8 You are now ready to add filters omit characters
38. e following to see alarms triggered by transaction events in Viewer 1 Click the Alarm Overview icon in Viewer s toolbar This opens the Alarm Overview control panel In the Alarm Overview control panel click the Events button Now a list of alarms that originate from events is displayed From the listed transaction events click the required alarm to view the transaction data and recordings from the selected event in the view sE A KA WIKI Cm za i 1 Storage and Licensing Settings On the General Settings tab in Transact Administrator you can define the default number of days to store transaction data and update your Transact installation s licensing information Default values In this section you define the default duration for which to save transaction data Default days to store transactions Lets you specify the default number of days for which to store transaction data If you do not specify otherwise the default is seven days Transaction data older than the specified number of days will be deleted from the Transact Database and will therefore not be available for browsing in the client applications Make sure the default number of days is sufficiently high to cover your organization s needs Note The field lets you specify a default number of days which will be used if nothing else has been defined for individual sources See Adding a New Source in the Managing Sources topic on page 22 for mo
39. e system s E Mail setup window e Optional If requiring an SMS mobile phone text message alert to be sent automatically when the event occurs select the Send SMS if this event occurs check box Note that in order to be able to use SMS alerts the SMS alert feature must have been set up in the surveillance system s SMS settings window 4 When ready click OK This will return you to the Generic Events window Click OK to close this window When you have created an event an event group and a generic event in your surveillance system that matches the criteria in the transaction event you can test your transaction event to verify that the specified action is triggered in your surveillance system See Managing Events on page 42 Managing Event Groups on page 44 How to Test Events on page 47 Viewing Alerts Triggered by Transaction Events in the Smart Client on page 49 and Viewing Alarms Triggered by Transaction Events in Viewer on page 50 for more information For more information about generic events see the separate documentation for Milestone XProtect Enterprise or Milestone XProtect Professional www milestonesys com Page 46 Administration Milestone KProtect Transact 2 5 How to Test Events Once you have created a transaction event and added a generic event in your surveillance system that matches your transaction event a quick and easy way to test your transaction event is to verify that an alert is generated in Smart Client In
40. ee Managing Event Groups on page 44 and Managing Sources on page 22 for more information If required you can include the event in other events groups Repeat if relevant the test of the event in connection with the other events groups If relevant select existing sources and associate them with event groups that include the Withdrawal event Viewing Alerts Triggered by Transaction Events in the Smart Client If you have created a transaction event and added a generic event in your surveillance system that matches your transaction event an alert is created in the Smart Client each time the transaction event triggers an action in the surveillance system Do the following to see alerts triggered by transaction events in the Smart Client 1 2 From the Browse tab s Alerts section select the required alert from the Alerts list Click the Get List button This will display a list of detected transaction events From the listed transaction events click the required alert to view the transaction data and recordings from the selected alert in the view www milestonesys com Page 49 Administration Milestone KProtect Transact 2 5 Viewing Alerts Triggered by Transaction Events in Viewer If you have created a transaction event and added a generic event in your surveillance system that matches your transaction event an alarm is created in Viewer each time the transaction event triggers an action in the surveillance system Do th
41. eeueneenaaes 22 MANAGING SOURCES BERR PRP 22 Adding a NCW SOUrCC ccsccceseeeeeeeuseeeuaeeeuaeeeuaeeauaeeauaeeauaseauaseauaseeuageauags 22 Editing a Source iaa a a a a a aa a aai aa aaae anidan 23 Deleting a SOUMCE i isisa aeaaaee Ea apaia iane auaina nea Ena 23 Suspending Resuming a SOUFCeE s sssssssssss255 255552555 2555205u2 25uueunuunnn nn 23 Refreshing the Status Of SOUFCeS sssssssu12255555552555 555 0555 55525558 5 24 The Create Edit Source Window s Dialog Elements ssssssssssnsnsnnnnnnn 24 MANAGING CONFIGURATIONS BERR RRR 27 Creating a COMFIQUIratION cccceeeeeeeeeeeee esses eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneees 27 How to Capture Transaction Data ccccccsseeneeeeeseeeceeseneeesenseseesensensenees 31 Editing a Configuration ccccceeeesceeeeceeeeeeeeeeeeeeeeeeeaeeeeeeaeeeueeeeeaeeeeeneanae 32 Copying a Configuration cceceeeeeeeeeeeeee eee ee ee eee eee eee 32 Exporting Importing a Configuration c cceeseeeeeeeeeeeeeeeeeeeeeeeeeaeeeeneae 33 How to Omit Character s cccccceeesceeeeeeeeeeeeeeeeeeeeeeeeeeaeeeseeeseeeeseeeeeeeeeanae 34 How to Use SUDI ON S A AAA KAA AAA AAA NAKAA AKA AKAA AKAWA 34 How to Add Line Break cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeaeeeeeeeeeaeeaeeneanae 35 How to Use Start and Stop Masks cccccscseeeneeeeeeeeeeeeeeeeeaseesessessensensenees 35 The Create Edit Configuration WindOW sccccseeeeseeeeeeeeuseeeueeeeueeeanaes 36 The Edit Filter WimGOw
42. efault Transaction data older than the specified number of days will be deleted from the Transact Database and will therefore not be available for browsing in the client applications Make sure the number of days is sufficiently high to cover your organization s needs Configuration The Configuration section lets you manage the source s configuration See Creating a Configuration on page 27 and Editing a Configuration on page 32 for more information List of existing configurations Lets you select the configuration to use for the source in question i Tip A single configuration can be used for several transaction data connections as long as the transaction data come from a source of the same type as the source for which the configuration was created By selecting a configuration from the list you furthermore get access to editing deleting or copying the selected configuration see description of the Edit Delete and Copy buttons Add New Opens the Create Configuration window in which you are able to define the properties of a new configuration See Creating a Configuration on page 27 for more information Edit Available only when an existing configuration is selected Opens the Edit Configuration window in which you are able to edit the properties of the selected configuration Delete Available only when an existing configuration is selected Lets you delete the selected configuration You will be asked to c
43. eld to use the Windows authentication method which authenticates the administrator through the administrator s Windows login or e Select Basic and enter the Milestone XProtect Enterprise administrator s user name and password in the Username and Password fields Note You must enter a user name but the information is not used since access to transaction data is not restricted by user rights and Corporate roles 7 Click OK to close the Add XProtect Enterprise Server window The following error message is shown www milestonesys com Page 53 Client side Preparations Milestone KProtect Transact 2 5 Contact your Exterseise Server adminish atce to confirm that the server is avaliable on the network The mahagetent server returned the Following error The remote server returned an error 400 Bad Request You can st choose to regter the server anyway But R wili not be avalible usbi the connection problema 2 Cadi WA connect to the Enterprise Server Htp lf10 10 10 70 9001 The server may be dire or the 5 has Been Oo you want to register the server anyway E m 8 Ignore the error message and click Yes to add the Transact server The Transact server is now listed in Add Remove Protect Enterprise Servers window with the name Unknown and the status Offline Protect Etenpece server kit Nowe URL Saba Ur ronn ILE HTB SOO Offre 9 Click the Network button to define that Corporate
44. enter the master server s server settings Have information about the master server s server settings ready when editing the master slave setup To edit a master server do the following 1 On the Transact server that is configured as slave open the Transact Administrator and click the Masters tab 2 Select the master server you want to edit then click the Edit button 3 Edit the required settings in the Master Information dialog Removing a Master Server To remove a master server from the list of master servers on the Masters tab select the unwanted master server in the list and click the De ete button Updating Slave Information To send a slave server s server settings to its master servers click the Update button on the Masters tab 9 Tip When you change a slave server s server settings information it is immediately sent to the server s master servers If a master server for some reason is not running when this happens you are notified When the master server is running again you can click the Update button to resend the slave server s updated server settings to its masters Master Setup Dialog Elements The MasterInformation window contains five fields e Administration service name The administration service name of the master server e Host The IP address or host name of the master server Example of a host name OurDevice Example of an IP address 123 123 123 123 e Port The port number of the master server
45. ero or more characters or digits o Regular Expression Use regular expressions a highly flexible method with which software developers and other people with programming knowledge are able to express how software should look for a text pattern and what to do when the text pattern is found Any case sensitivity wildcards etc will depend entirely upon the way regular transactions are used in your environment e Encoding Lets you select required character set to convert the source s transaction data which is sent in bites to understandable text in your language The Edit Filter Window In the Edit Filter window you are able to create or edit filters omissions substitutions or line breaks You can create new filters by clicking the New Filter button and typing the required characters rather than by selecting them in the Raw data field To edit an existing filter select the required filter in the Filters overview field and click the Edit Filter button The Edit filter window contains the following settings cy Acoonal cherocter u typed n on de A contol charactet is eetened in Hex notation udDF POF Filter Subattubon Substite with ine break Cancel e Filter Field may be used for three purposes o If creating editing an omission Type or edit the characters to be filtered out o If creating editing a substitution Type or edit the characters to be substituted then type edit the characters you want to be used
46. grams to open the Add or Remove Programs window 2 Inthe Add or Remove Programs window select the Milestone XProtect Transact Smart Client Plug in Installer entry and click the Remove button www milestonesys com Page 62 Removing the Software Milestone KProtect Transact 2 5 3 You will be asked to confirm that you want to remove the plugin installer from the computer If you are sure that you want to remove the plugin installer click the Yes button and follow the remaining instructions Removing the Smart Client Plugin To remove the Smart Client plugin reguired for viewing transaction data in the Smart Client do the following 1 On the computer on which the Smart Client plugin is installed select Start gt Control Panel gt Add or Remove Programs to open the Add or Remove Programs window 2 In the Add or Remove Programs window select the Milestone XProtect SmartClient Plug in for Transact entry and click the Remove button 3 You will be asked to confirm that you want to remove Milestone XProtect SmartClient Plugin for Transact from the computer If you are sure that you want to remove the plugin click the Yes button and follow the remaining instructions www milestonesys com Page 63 Removing the Software Milestone KProtect Transact 2 5 Using the Built in Help System To use Milestone KProtect Transact s built in help system simply press F1 on your keyboard When you press F1 the built in help system wil
47. h which you are able to edit the filter you have selected in the Filters overview field e Delete Filter Lets you delete an existing filter selected in the Filters overview field e Filters overview field Lists existing filters omissions substitutions or line breaks Defined filters are highlighted with different colors Unwanted content is indicated by a light pink color substitutions by a light green color and line breaks by a light purple color Filter Line break Substitution S e ya 0 0 n Please Call A Os HOi Ons true Ot e Start mask Lets you define a start mask i e which characters in the transaction data you want to be used for indicating the beginning of a new transaction See How to Use Start and Stop Masks on page 35 for more information e Stop mask Lets you define a stop mask i e which characters in the transaction data you want to be used for indicating the end of a transaction www milestonesys com Page 37 Administration Milestone KProtect Transact 2 5 e Use You are able to use wildcards in start and stop masks A wildcard is a special symbol that stands for one or more characters Wildcards thus allow you to define start and stop masks without being 100 specific about the masks character content Two different types of wildcard use are available o Wildcards The start and or stop mask are case sensitive The following wildcards can be used any one or more characters or digits z
48. hen defining the properties of the configuration i Tip You are able to save captured transaction data in a capture file and load the previously captured and saved transaction data when creating a new configuration See The Create Edit Configuration Window on page 36 for more information about the Load from File and Save to File buttons See also Creating a Configuration on page 27 for more information about how to create a configuration Editing a Configuration Note You do not need to edit the built in configuration Analytics that is used in connection with the source provider TCP XML Transact provider Simply use the built in configuration Analytics as is To edit a new configuration to a source do the following 1 Open the Transact Administrator window 2 On the Transact Administrator window s Sources tab click the Add New button if you want to add a new source or the Edit button to edit an existing source Define or if required edit the settings of the source in question as described in Creating a Configuration on page 27 3 In the Create Edit Source window s Configuration section click the Edit button You are now ready to edit the configuration See How to Omit Characters on page 34 How to Use Substitutions on page 34 How to Add Line Breaks on page 35 and How to Use Start and Stop Masks on page 35 for more information about how to omit or substitute characters in the raw transaction data how to add l
49. icense agreement and select I Agree to accept the license terms Pana in TP vtec i tatart inni we ia be a ED License Agroement A Mwa ube o am ta mad ha korsa agamasi rems F pe accat Ba tems Daton cih T Agee ten tine Dama k Onos f This license egreesest if a legsiiy binding egreasaia between you either an individusi of single aricy lant Riiestone tor the SPewtect Traseect waa lorodect which wat include associated roftware parts juedia printed meteriain and onliae or electcoose Mocwentaticn The IProtect Transact software peoduct jill be referred to as the sotteare compeoent im the jes lesteg F otter Agee ig Aa Then click Next to continue 4 Select required installation folder a default installation folder is automatically suggested Also select who just you or everyone should be able to access the plugin if in doubt select Everyone Dili rece Canine Reg aT ED Select Installation Folder amp The patada al moka Manoni Kani Sena howd Fieger ted Taraso 25S te Se akeg itie Te etal Du kian cc Miad Teraa io o Mimet hiin eter t Deter cy cick Taar fws E Aopen eet mere Saera S a Pag Fh Rete irela aertora Poteet nether Pugin ka Tarnat 24 ir pasat ov fer anaye stn eee ma Wi rae tot tes EY www milestonesys com Page 58 Client side Preparations Milestone KProtect Transact 2 5 Then click Next 5 Click Next again to start the actual installa
50. ill be stored in the Transact Database for sufficiently long to cover your organization s needs By default transaction data will be stored for seven days but you are able to change this default value on the Transact Administrator window s General settings tab Note that when defining individual sources see next step you are furthermore able to define individual transaction data storage lengths for each source Add your Transact s sources A source is a data source typically a serial server through which transaction data is fed to the Transact Server and subsequently stored in the Transact Database See Managing Sources on page 22 for more information As part of defining a source you define a configuration for the source A configuration handles the transformation of received data into presentable data This is necessary because the initially received data typically consists of a single string of information in which it can be difficult to see when individual transactions begin and end If the data originates from a printer connection it may furthermore contain non printing control characters used for indicating line breaks etc By using configurations the received data can be presented to end users in a format matching real life receipts You are of course able to base your configurations on real transaction data sampled from your sources See Creating a Configuration on page 27 for more information 8 Tip Transact comes with a b
51. ill know that a transaction ends with that line ag Tip You are able to use wildcards in start and stop masks A wildcard is a special symbol that stands for one or more characters Three different methods for wildcard use selected in the Use field are available See The Create Edit Configuration Window on page 36 for more information about the Use field and other configuration settings 11 When ready click OK to save the configuration Note Configurations are saved together with the type of source serial port TCP client TCP XML or Troy box for which it has been created However exported filters can be used with configurations created for any type of source 8 Tip If you are going to create several near identical configurations you can use the Copy button or the Export Filters and Import Filters buttons in the Create Edit Source window to quickly create new configurations based on an existing configuration See Copying a Configuration on page 32 and Exporting Importing a Configuration on page 33 for more information How to Capture Transaction Data You are able to capture sample transaction data on which to base your configuration If relevant you can apply some filters and test your filters on the captured transaction data and see the result in the Create Edit Configuration window while you are applying the filters To capture sample transaction data do the following 1 You access the Select Input Source window
52. ine breaks and define start and stop masks See also The Create Edit Configuration Window on page 36 for more information about all configuration settings a Tip If you are going to create several near identical configurations you can use the Copy button in the Create Edit Source window to quickly create new configurations based on an existing configuration for the same type of source You can also use the Export Filters and Import Filters buttons in the Create Edit Configuration window to quickly create new configurations based on an existing configuration for a different type of source See Copying a Configuration on page 32 and Exporting Importing a Configuration on page 33 for more information Note Configurations are saved together with the type of source serial port TCP client TCP XML or Troy box for which it has been created However exported filters can be used with configurations created for any type of source Copying a Configuration Note You do not need to edit or copy the built in configuration Analytics that is used in connection with the source provider TCP XML Transact provider Simply use the built in configuration Analytics as is You can copy configurations of the same source type serial port TCP client TCP XML or Troy box for easy reuse of existing configurations To copy a configuration do the following www milestonesys com Page 32 Administration Milestone KProtect Transact 2 5 Open the Tran
53. ion License Key that was www milestonesys com Page 10 Installation and Licensing Milestone KProtect Transact 2 5 generated when you registered your Software License Code SLC In the Database password field either simply use the default database password temppwd124 or type a new password of your own choice Read the license agreement for Microsoft SQL Express 2005 by clicking the This installation uses Microsoft SQL Express 2005 Please read the license agreement here link e Tiaa Z aa aa a ES botal Sanoa reien rimin MAT dees uma thee SLC Grodno Leones Code Sa aes gt 2 Ente tomon OR Konnection Loewe tat aL I retad debtor Dotee ramet Baxana Ty palti atti Merat YA Deez 2000 Deuit tad Se eee 4 feta Tiras Server Serveesot fexr y4 Tirad Maasi Phage boiadi Compinte Ts ee When ready click the Install button 3 On the third installation step the Microsoft SQL Server 2005 Express Edition used for handling the Transact database will be installed wl Sees Aa Ukae GA Ser eet 2095 Setup g MC Adcers Settee rapes T nouus appar 420 Scheme Liceree Codey Ta miesi canccrerts wa berg crhigret 2 Cote iomain CK Coercion icone Key fa gt Jrad didt Dahe pama A Ite nesto wits Morn SA Lct 4 hatad Troso Server betal Tamat Phign vatad Comcnte A WA ani Cat shane Servers CI UTA compares daa Copying ten fies Pe whew 408 Comtory Oroya AMA Ux Sar POS DDN w f o If you are up
54. ional or Milestone XProtect Basis The Transact master server must be located on the same computer as the surveillance server Prerequisites Enterprise Servers The Transact master server must be located on the same computer as the Enterprise master server and Transact slave servers must be located on the same computers as the Enterprise slave servers The Enterprise master slave setup is defined in the ImageServer Administrator window For more information see the separate Enterprise documentation Prerequisites Corporate The Transact master server must be located on the same computer as the Corporate management server See Integrating with Milestone XProtect Corporate on page 52 for more information Once Transact is installed and the master slave relationship defined the surveillance master server sends information to Smart Clients about how to connect to its Transact master and slave servers Then Smart Clients and the Transact servers communicate directly with each other for fastest updates Note If you change a Transact slave s server settings in Transact Administrator you must ask the Smart Client users to log out and in of their Smart Clients to reload the slave s server settings so that the data feed to the Smart Clients can continue See Managing Master Slave Setup on page 40 and Creating a View with Transactions in the Smart Client on page 59 for more information A Transact server can be slave of any number of Transac
55. ired for using the surveillance system software If you do not have system administration responsibilities you do not have to deal with SLCs System administrators use SLCs when installing and registering the software Source A data source through which transaction data is fed to the server and onward to the client applications Three different kinds of sources exist Serial ports TCP clients and Troy boxes Sources in turn are connected to the actual devices on which the transaction data is generated cash registers ATMs etc www milestonesys com Page 67 Glossary Milestone KProtect Transact 2 5 T TCP Transmission Control Protocol a protocol i e standard used for sending data packets across networks IP is often combined with another protocol IP Internet Protocol The combination known as TCP IP allows data packets to be sent back and forth between two points on a network for longer periods of time and is used when connecting computers and other devices on the internet Troy Box Popular name for a Troy serial server V Video Server A device typically a standalone device which is able to stream video from a number of connected client cameras Video servers contain image digitizers making it possible to connect analog cameras to a network www milestonesys com Page 68 Glossary Milestone KProtect Transact 2 5 Headguarters Denmark Milestone Systems A S Banemarksvej 50 G DK 2605 Brondby Copenhagen Den
56. l open in a separate window allowing you to easily switch between help and the Transact administration windows Fite ai Pirit Thami E F EES j 2 How to Add a Source amp The built in help system is context sensitive This means that when you press F1 for help while working in a particular Transact administration window the help system automatically displays the help topic describing that window Navigating the Built in Help System Even though the help system initially takes you to a topic describing the window you are working in you are always able to freely navigate between the help system s contents To do this simply use the help window s three tabs Contents Search and Glossary or use the links inside the help topics Contents Search Glossary Contents Tab The Contents tab lets you navigate the help system based on a tree structure Many users will be familiar with this type of navigation from for example Windows Explorer Search Tab The Search tab lets you search for help topics containing particular terms of interest For example you can search for the term server and every help topic containing the term server will be listed in the search results Clicking a help topic title in the search results list will open the required topic The Search tab contains a number of advanced search features among these are the ability to quickly run previous searches the ability to search topic titles only as
57. lestone XProtect Transact but only simultaneously view the number of sources that are included your CLK To obtain additional licenses for your XProtect Transact system contact your XProtect Transact vendor Once you have obtained the required additional licenses do the following to activate them 1 When you have received a confirmation about the purchase of the new licenses go to the Milestone Systems website at www milestonesys com and click the Software registration link in the menu Log in to the Software Registration Service Center with your user name e mail address and password Click the link representing your Transact SLC 2 Copy the updated CLK s 16 digit hexadecimal number displayed on the page 3 Start the Transact Administrator and click the General Settings tab 4 Inthe Connection License Key CLK field replace the current CLK by pasting the updated CLK into the field 5 If relevant click the Sources tab select an existing suspended source and click the Resume button to be able to view data from this source You can also add new sources See Managing Sources on page 22 for more information 6 Click Close to exit the Transact Administrator www milestonesys com Page 17 Installation and Licensing Milestone KProtect Transact 2 5 Getting Started Once the Transact Server is installed it is recommended that you perform configuration tasks in the following order 1 Verify that transaction data w
58. lication including generic events may require administrator rights Notification settings 1 Send Emal if this event occurs 1 Send SMS if this event occurs 4 Now return to the Transact Administrator window and from the Event Groups tab select the event group Withdrawal Event Group Select the Withdrawal event from the Events list and click the Test button Example The event Withdrawal is selected for testing You can also test events that are already included in the event group www milestonesys com Page 48 Administration Milestone KProtect Transact 2 5 Open the Smart Client and log into the reguired surveillance server to verify that an alert matching your transaction event is generated on the Browse tab s Alerts section See Viewing Alerts Triggered by Transaction Events in the Smart Client on page 49 for more information Alternately open the Viewer to verify that an alarm matching your transaction event is present on the Alarm Overview control panel See Viewing Alarms Triggered by Transaction Events in Viewer on page 50 for more information Till now you have only tested the transaction event The event must be included in an event group and a source must be associated with the event group before Transact listens for occurrences in the transaction data If the test was successful include the Withdrawal event in the event group Withdrawal Event Group and if required associate sources with the event group S
59. ly received data from sources typically consists of a single long string of information and includes control characters or other characters that are irrelevant and confusing when end users want to view the transaction data You are able to transform the transaction data of this kind into a presentable reader friendly form through configurations Configurations are managed in the Transact Administrator window s Sources tab since configurations are associated with and customized to the different sources www milestonesys com Page 20 Administration Milestone KProtect Transact 2 5 Different Source Providers There are four different kinds of source providers through which the transaction data is fed from a POS ATM or others to the Transact Server e Troy Box Transact provider Use when receiving transaction data from a Troy box on your network through port 9100 Troy box is a popular name for a Troy serial server Provided the Troy box has been assigned an IP address it is able to receive serial input from a cash register ATM or any other RS 232 source and relay it to the Transact Server through your network e Serial Port Transact provider Use when receiving transaction data as input on the computer s own serial port e TCP XML Transact provider Use when receiving transaction data through a serial server device and the transaction data is fed as XML packages It is prerequisite that the content of the XML packages includes a time stamp in
60. mark Tel 445 88 300 300 Fax 45 88 300 301 United Kingdom Milestone Systems UK Ltd 118 Codnor Gate Ripley Derbyshire DES 9QW England Tel 44 0 1773 570 709 Italy Milestone Italia Srl Via Paisiello 110 20092 Cinisello Balsamo Milano Italy Tel 39 02 6179 7573 4 Fax 39 02 6179 7531 Germany Milestone Systems DE Am Kleefeld 6A 83527 Haag i O B Germany Tel 49 0 8072 442173 Japan Milestone Systems Japan 29 6 Sarugaku cho Shibuya ku Tokyo 150 0033 Japan Tel 81 0 3 3780 8749 Fax 81 0 3 3476 4234 TAMA KO VAFAR The Americas Milestone Systems Inc 12725 SW Millikan Way Suite 3 Beaverton Oregon 97005 USA Tel 1 503 906 7910 sex Fax 1 503 961 0221 T150 0033 HR aise ua 6 PO AED Singapore Milestone Systems Pte Ltd 30 Robinson Road 13 03 Robinson Towers Singapore 048456 Tel 65 6225 2686 Fax 65 6225 1798 www milestonesys com Page 69 www milestonesys com info milestonesys com Contact
61. milestone KProtect Transact 2 5 Administrator s Manual gt Milestone KProtect Transact 2 5 Target Audience for this Document This document is intended for system administrators This document explains how to install and configure Milestone XProtect Transact as an add on to a Milestone XProtect surveillance system Descriptions about how to browse transaction data and video recordings together using the Viewer or the Smart Client are available in the Milestone XProtect Transact User s manual aimed at end users who solely use Transact for browsing transaction data and video recordings www milestonesys com Page 2 Target Audience for this Document Milestone KProtect Transact 2 5 Copyright Trademarks and Disclaimer Copyright 2007 Milestone Systems A S Trademarks XProtect is a registered trademark of Milestone Systems A S Microsoft and Windows are registered trademarks of Microsoft Corporation All other trademarks mentioned in this document are trademarks of their respective owners Disclaimer This help system is intended for general information purposes only and due care has been taken in its preparation Any risk arising from the use of this information rests with the recipient and nothing herein should be construed as constituting any kind of warranty Milestone Systems A S reserve the right to make adjustments without prior notification All names of people and organizations used in this help
62. n the Transact Administrator window You access the Transact Administrator window by double clicking the Transact Administrator desktop shortcut Alternatively you can access it from Windows Start menu by selecting Start gt All Programs gt Milestone Transact gt TransactAdministrator On the Transact Administrator window s Sources tab select the required source and click the Edit button This will open the Edit Source window Change the required settings for the selected source See The Create Edit Source Window s Dialog Elements on page 24 for more information about the sources settings and The Create Edit Configuration Window on page 36 for more information about the different configuration settings Click OK to save the changes Deleting a Source To delete a source do the following 1 2 Open the Transact Administrator window On the Transact Administrator window s Sources tab select the required source and click the Delete button Click Yes to confirm the deletion Suspending Resuming a Source When the source is running you can click the Suspend button to stop the source Since you only have Connection License Keys to view a certain number of sources simultaneously this could be a reason for you to stop one source so you can start another See About Licensing on page 14 for more information www milestonesys com Page 23 Administration Milestone KProtect Transact 2 5 You can start or stop the con
63. nection from a suspended or running source selected in the Transaction sources list On the Transact Administrator window s Sources tab you can see whether your sources are running or suspended IMPORTANT While the source is suspended no transaction data will be fed from the source to the Transact Server and onwards to the client applications When the source is suspended the button changes to Resume Clicking the Resume button will lift the suspension and data will again be fed from the source to the Transact Server and onwards to the client applications provided the Transact Server service is running See Managing Server Settings on page 19 for more information Refreshing the Status of Sources If a source is unavailable the source in guestion will be displayed as Disabled on the Sources tab When the source is available again click the Refresh button to refresh the displayed status of the source in Transact Administrator window The Create Edit Source Window s Dialog Elements Much of the content of the Create Edit Source window is the same regardless of which type of source you are creating or editing sty Somoe nse My TOP Clerk Source Provide naoa TOP Obert Transact povida Tite to the Lancection Da O Fee ever Dans to shorn TOP piet properties Hott name didhosr Post Ad New Event Geo red Source Provider name In this information section you can see the name of the source and source provider yo
64. ng 1 Open an Internet Explorer browser version 6 0 or later and connect to the URL or IP address specified by your system administrator in order to connect to the surveillance system server When you connect to the surveillance system server you will see a welcome page 2 Inthe XProtect Smart Client section of the welcome page click the Download and install plugins link Welcome to Miestone Systems XProtect Remote Chent amp Sman Client 3 Inthe Transact 2 5 plugin for Smart Client section click the Download and install plugin locally link www milestonesys com Page 55 Client side Preparations Milestone KProtect Transact 2 5 Welcome to Milestone Systems XProtect Remote Client amp Smart CSent Transact 2 5 plugin for Smart 4 Depending on your security settings you may receive a security warning Do you want to run or save this file When this is the case click the Run button 5 Depending on your security settings you may receive a further security warning Do you want to run this software When this is the case click the Run button 6 The Milestone Smart Client Plugin for Transact 2 5 Setup Wizard opens Ric ER N S B Welcome to the Milestone XProtect SmartCiiont Plug in for Transact 2 5 Setup Wizard By The patda st pah pow Teagh Pe mpi agani u ped Maare Puo Uma bere Agats eat 25 mp ompa Click Next 7 Read the license agreement and select I Agree to accept the license terms
65. nsferred to and presented in the client applications is handled in the Transact Administrator window The Transact Administrator window also lets you determine how long time transaction data is stored See Getting Started on page 18 for recommended configuration tasks after the installation of Transact You access the Transact Administrator window by double clicking the Transact Administrator desktop shortcut Alternatively you can access it from Windows Start menu by selecting Start gt All Programs gt Milestone Transact gt Transact Administrator The Transact Administrator window is divided into following tabs Server Settings Sources Masters Events Event Groups and General Settings See Managing Server Settings on page 19 Sources and Configurations on page 20 Master Slave Setup on page 39 Events and Event Groups on page 41 and Storage and License Settings on page 50 for more information about how to configure the different Transact settings Managing Server Settings On the Transact Administrator window s Server Settings tab you can define general server settings for the Transact Server and the ports and services used for communication between the Transact Server the Transact Administrator any Transact master slave servers and the client applications The tab is divided into two sections Service setup and Service control Server Setingt Souces Masters Events Event Groupe Geresal Semeos Servee name Sovce Adowntten serve
66. nt groups in the Transact Administrator window s Sources tab See Managing Sources on page 22 and Events and Event Groups on page 41 for more information Managing Sources A source also called a source provider is a data source through which transaction data is fed to the Transact Server and subseguently stored in the Transact Database You define and edit the source settings for the Transact Server by clicking the Sources tab in the Transact Administrator window Adding a New Source To add a source do the following 1 Open the Transact Administrator window You access the Transact Administrator window by double clicking the Transact Administrator desktop shortcut Alternatively you can access it from Windows Start menu by selecting Start gt All Programs gt Milestone Transact gt TransactAdministrator 2 On the Transact Administrator window s Sources tab click the Add New button This will open the New Source window 3 Inthe New Source window specify a name for the new source in the Source name field and select the required type of source in the Source providers list See Sources and Configurations on page 20 for more information about the available sources providers and their use 0 Tip If required the source name may contain spaces and special characters such as Yo etc Then click OK to go to the Create Source window in which you specify properties for the source 4 Specify the required settings
67. nt is matching specified criteria in a generic event the actions specified in the generic event are triggered XProtect Transact B XProtect Enterprise or Professional f Group 1 GI Recording Ad Mg wy Group2 Z X k PTZ TE event Ta Event External Output Unit ir x Group 3 A Notification E Group 4 Other See Managing Events on page 42 Managing Event Groups on page 44 How to Create a Generic Event Triggered by Transaction Data on page 45 How to Test Events on page 47 Viewing Alerts Triggered by Transaction Events in the Smart Client on page 49 and Viewing Alarms Triggered by Transaction Events in Viewer on page 50 for more information Managing Events Through Milestone XProtect Transact s event and event group features you are able to get Transact to listen for occurrences of specific words numbers characters etc in the transaction data and generate events when the specified occurrences are found For easy and flexible usage of transaction events you can group events in event groups See Events and Event Groups on page 41 and Managing Event Groups on page 44 for more information You define and edit the events on the Events tab in the Transact Administrator window Adding an Event To add an event do the following 1 Open the Transact Administrator window 2 On the Events tab click the Add New button This will open the New Event window 3 Inthe Name field specify a name for the new event 4
68. onfirm that you want to delete the configuration Copy Available only when an existing configuration is selected www milestonesys com Page 25 Administration Milestone KProtect Transact 2 5 Lets you copy the selected configuration edit it as required and save it under a new name Editing and saving takes place in the Create Configuration window This may be especially relevant if you require two or more near identical configurations in which case you are able to base subsequent configurations on an existing one thus minimizing your workload Event group The Event group section lets you associate the source with an event group The event group can then trigger actions through generic events defined in Milestone XProtect Enterprise or Milestone XProtect Professional See Events and Event Groups on page 41 for more information Some of the content of the Create Edit Source window is specific for the source you have chosen Troy Box Sources The Troy Box properties section lets you specify where to contact the Troy box on your network The following field is available Host name address Lets you specify host name or IP address of the Troy box Example of a host name OurDevice Example of an IP address 123 123 123 123 O Tip You do not need to specify a port number Transact knows that Troy boxes always communicate through port 9100 Serial Port Sources The Serial port properties section lets you specify settings relate
69. ormation one or more characters in the raw unformatted transaction data and replace it with new text or characters To substitute content in a source s configuration do the following e Inthe Create Edit Configuration window click and drag to select the characters in the Raw data field that you want to substitute e Click the Substitute button to substitute i e replace the selected characters In the Edit Filter window type the characters that you want replace the selected characters with in the Substitution field You can immediately view the effect of the substitution in the Filtered data field www milestonesys com Page 34 Administration Milestone KProtect Transact 2 5 In the Raw data field the selected characters will be highlighted in a light green color PFFF The characters to be substituted will furthermore be listed and highlighted in a light EPA green color in the Filters overview field Filter Line break Substitution S e 4 0 0 n Please Call Age 0a OxOd OvOs true na 9 Tip You are able to substitute regular characters as well as control characters Note however that new control characters must be specified in Hex notation e g x 0 F 0 F 6 Tip If you are not happy with an applied substitution you can always remove or edit it Select the unwanted substitution in the Filters overview field then click the Delete Filter or Edit Filter button How to Add Line Breaks You are able to
70. ort input sources will appear in the list e Properties Names and values of the selected source are listed here e Start Stop Click the button to start or stop the capturing of transaction data ey Select s scuece x put sampling Name Staha Sered karran i Properties Name Value COM Pot 2 Baud 1200 Handshake Kariati Stati Coce Master Slave Setup You can set up several Milestone XProtect Transact servers in a master slave relationship The Transact Administrator window lets you define which servers you require as masters for the Transact server you are configuring This enables Smart Client users to view transaction data from more than one Transact server Note Only the Smart Client is able to display transaction data from slaves this is not possible in the Viewer application You can get full benefit of a Milestone XProtect Transact master slave setup if you have Milestone XProtect Enterprise or Milestone XProtect Corporate This enables you to combine digital video monitoring from several surveillance servers with transaction data from all your Transact servers If you have Milestone XProtect Professional or Milestone XProtect Basis you are still able to see transaction data from all your Transact master slave servers and combine it with video from the surveillance server in the Smart Client www milestonesys com Page 39 Administration Milestone KProtect Transact 2 5 Prerequisites Milestone XProtect Profess
71. parations Milestone KProtect Transact 2 5 Management Server as master See Managing Master Slave Setup on page 40 for more information When the communication between the Transact Server and the Corporate Management Server is established you will be able to view transaction data together with recordings from Corporate cameras in Smart Clients To add a Transact Server in the Corporate Manager application do the following 1 Open the Milestone XProtect Corporate Manager 2 From the Corporate Manager s Tools menu select XProtect Enterprise Servers 3 In the Add Remove Protect Enterprise Servers window click the Add button Add XProtect Enterprise Server x Protect Enterpise serve IP Moot name Connector dead Pat number ra ma Y Base Windowi U semara Passwort Selected crodentish w be asagned bo Se octewestiaton ole Cancel 4 Enter the IP address or the host name of the required Transact server in the XProtect Enterprise server IP Host name field 5 Enter the port number used by the Transact server in the Port number field 0 Tip The Transact server s default port number is 9001 if in doubt you can find the port number used by the required Transact server on the Transact Administrator s Server Settings tab 6 Enter your user name and password in the Username and Password fields You can do this in two ways e Select Windows and click the browse button to the right of the Username fi
72. r Line neah Suba Wit MOr re NEEE a Shop mak Ue Mikse x UA wienen Ceropean Window NISI xi ox ui j Los Note that start and stop masks are case sensitive thus there is a difference between typing TEXT and Text 10 Add a stop mask The stop mask defines the end of a transaction Note A stop mask is not compulsory but can be useful if the received data contains irrelevant information perhaps information about opening hours or special offers between actual transactions In this example we do the following e We have noticed that all transactions end with a line beginning with the characters Date We therefore type Date in the Stop Mask field In the Filtered data field Transact automatically inserts a horizontal line below occurrences of the stop mask as an indication of the end of a transaction Gironi Kaste lt y 09 2006 Tino 09 ER 9 Registrod YA ER 9 Reaictrod MA 2 I gt s gt Qot YA ASI hien Li New Fes Fan Lire reah Sua Cut Ode gt Sta TEXT Sko mr aw Uw whiten Mi modra wienen Lunga wieso NISIN i o Caes www milestonesys com Page 30 Administration Milestone KProtect Transact 2 5 In this example the stop mask occurred at the beginning of a line but start and stop masks may appear anywhere on a line When Transact detects a start mask anywhere within a line it will know that a new transaction begins with that line When Transact detects a stop mask anywhere within a line it w
73. re information about how to define transaction storage periods for individual sources www milestonesys com Page 50 Administration Milestone KProtect Transact 2 5 License In this section you are able to see your Transact Administrator Software License Code SLC and update the Connection License Key CLK Above the Software License Code SLC field you can see the MAC address of your computer Below the Connection License Key CLK field you can see how many sources you are able to view simultaneously See About Licensing on page 14 for more information www milestonesys com Page 51 Administration Milestone KProtect Transact 2 5 Client side Preparations With the Smart Client or Viewer application you are able to view transaction data together with recordings of the transaction taking place When you want to browse transaction data and video recordings together you open either the Smart Client or the Viewer application e The Smart Client requires that a plugin is installed see Installing the Transact Plugin for the Smart Client on page 55 The Smart Client offers extremely feature rich access to time linked transaction data and video recordings among other things view of live transactions export and print of transaction data and video and advanced search features If you have a Corporate surveillance solution see Integrating with Milestone XProtect Corporate on page 52 for more information e The Viewer application
74. s Server 2003 or Windows Vista Microsoft NET 3 0 framework required Milestone XProtect Corporate 1 5 or newer or Milestone XProtect Enterprise 6 0 or newer or Milestone XProtect Professional 6 0 or newer or Milestone XProtect Basis 6 0 or newer required Milestone XProtect Smart Client 3 0 or newer required Client Viewer or Smart Client with plugin CPU RAM Network Graphics Card Operating System Software Intel Pentium 4 or compatible minimum 2 4 GHz 512 MB Ethernet 100 Mbit recommended AGP or PCI Express 1024x768 Microsoft Windows XP Professional Microsoft Windows Server 2003 or Windows Vista Microsoft NET 3 0 Framework required www milestonesys com Page 9 System Requirements Milestone KProtect Transact 2 5 Installation and Licensing Installing the Software Note Read the License Terms on the Product License Sheet enclosed with the software CD before installing Milestone KProtect Transact IMPORTANT If you are updating from a previous version of Milestone XProtect Transact read Updating from a Previous Version on page 13 before removing the old Transact version Prerequisites Before installing the software register your Transact Software License Code SLC When the license is registered a Connection License Key CLK is generated You need the CLK during the installation See Registering Your Software License Code SLC on page 14 for more information Check whether you have
75. s Sources tab select a source that has the required source type serial port TCP client or Troy box for your export In the Edit Source window s Configuration section select the required configuration and click the Edit button In the Edit Configuration window click the Export Filters button Specify a name for the export file and save it by clicking Save The exported configuration s filters are saved as a filter file Click Cancel to close the Edit Configuration window Click Close to close the Edit Source window On the Transact Administrator window s Sources tab select the source that should reuse the exported configuration settings and click the Edit button If you would like to add a new source click the Add New button See Creating a Configuration on page 27 for more information In the Create Edit Source window s Configuration section click the Add New or Edit button as required In the Create Edit Configuration window click the Import Filters button Select your previously exported file and click Open www milestonesys com Page 33 Administration Milestone KProtect Transact 2 5 11 Edit if relevant the imported filter settings Specify a start mask and if relevant a stop mask and click OK to save your new configuration a Tip If you are going to create several near identical configurations for several sources of the same source type you can use the Copy button in the Create Edit Sour
76. s name Adn Service setup The Transact Administrator window s Service setup section has the following content e Service name The Transact server s default name for the service communicating with the Smart Client is Service You can change the name if another application s service has the same name e Adminstration service name The Transact server s default name for the service communicating with the Transact Administrator is Admin You can change the name if another application s service has the same name www milestonesys com Page 19 Administration Milestone KProtect Transact 2 5 e Host Lets you specify the local IP address or host name of the Transact Server installation Example of a host name OurDevice Example of an IP address 123 123 123 123 e Port Lets you specify the local port number on which communication between the Transact Server any Transact master slave servers and the client applications should take place The default port number is 9001 If you want to change the port number make sure you select a port number which is not already in use for other purposes Click the Set button to begin using the new port number 6 Tip To verify which ports are in use on a given computer select Start gt All Programs gt Accessories gt Command Prompt In the command prompt window type netstat a and press ENTER to display a list of all current TCP IP network connections and listening ports For more information about
77. sact Administrator window On the Transact Administrator window s Sources tab click the Add New button if you want to add a new source or the Edit button to edit an existing source Define or if required edit the settings of the source in question as described in Creating a Configuration on page 27 or Editing a Configuration on page 32 In the Create Edit Source window s Configuration section select the required configuration and click the Copy button Note Configurations are saved together with the type of source serial port TCP client TCP XML or Troy box for which it has been created So if you have selected a serial port source you can only select configurations defined for serial port sources However exported filters can be used with configurations created for any type of source Type a name for the configuration in the Name field and change the required settings See The Create Edit Configuration Window on page 36 for more information about the different configuration settings Click OK to save your new configuration Exporting Importing a Configuration If you want to reuse a configuration between different source types serial port TCP client or Troy box you can export the configuration from one source type and import it when creating or editing the configuration for another source type Do the following 1 2 10 Open the Transact Administrator window On the Transact Administrator window
78. stration process System administrators use the Import DLKs feature in the Administrator application to import DLKs into the surveillance system Driver A small program used for controlling communicating with a device F FPS Frames Per Second a measure indicating the amount of information contained in motion video Each frame represents a still image but when frames are displayed in succession the illusion of motion is created The higher the FPS the smoother the motion will appear Note however that a high FPS may also lead to a large file size when video is saved Frame Rate A measure indicating the amount of information contained in motion video Typically measured in FPS Frames Per second H Host A computer connected to a TCP IP network A host has its own IP address but may depending on network configuration furthermore have a name host name in order to make it easily identifiable www milestonesys com Page 66 Glossary Milestone KProtect Transact 2 5 HTTP HyperText Transfer Protocol a standard for exchanging files across the internet HTTP is the standard used for formatting and transmission of data on the world wide web I I O Short for Input Output IP Internet Protocol a protocol i e standard specifying the format and addressing scheme used for sending data packets across networks IP is often combined with another protocol TCP Transmission Control Protocol The combination known as TCP IP
79. system s examples are fictitious Any resemblance to any actual organization or person living or dead is purely coincidental and unintended www milestonesys com Page 3 Copyright Trademarks Milestone KProtect Transact 2 5 Contents INTRODUCTION saaana 7 PRODUCT OVERVIEW wazia aaa aa 7 INTERACTION WITH SOURCES AND SURVEILLANCE SOLUTIONS useseeeeeees 8 SYSTEM REQUIREMENTS ssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 9 Transact SAVE AI 9 Client Viewer or Smart Client with plugin ssssssssssnsnnnnnnnnnnnnnnnnnnnnnnnnn 9 INSTALLATION AND LICENSING 10 INSTALLING THE SOFTWARE esscceeccceccceucenuseeueeneueneusenuseeueseueeneusnes 10 UPDATING FROM A PREVIOUS VERSION wa cceccnccnuccuscuscnecneeueenuenuenusaus 13 ABOUT LICENSING iia waa 14 REGISTERING YOUR SOFTWARE LICENSE CODE SLC ssssesseceseneeens 14 OBTAINING ADDITIONAL LICENSES sssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 17 GETTING STARTED nnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 18 ADMINISTRATION ss umaana 19 MANAGING SERVER SETTINGS ususunzunzusansazaazanzanza 19 SOURCES AND CONFIGURATIONS uwaccceecceuccnuceeuceneueneuseeusenueeuesnuusnes 20 Different Source PrOVIAEFS cece eee 21 Reader friendly Data through Configurations ccsecsseeseseeeeeeeeeeeeeeeae 21 www milestonesys com Page 4 Contents Milestone KProtect Transact 2 5 Advanced Event Features ccccccccccccnncccccececnnuseneueueennaaeeeeenensaae
80. t Licensing on page 14 for more information about the two types of licenses The registration process is brief and easy To register your SLC do the following 1 Go to the Milestone Systems website at www milestonesys com and click the Software registration link in the menu www milestonesys com Page 14 Installation and Licensing Milestone KProtect Transact 2 5 Illustrations are examples only website layout may change over time Log in to the Software Registration Service Center with your user name e mail address and password a Tip If you have not used the Software Registration Service Center before click the New to the system link and follow the instructions for registering yourself as a user then log in to the Software Registration Service Center using your registered user name and password In the Software Registration Service Center click the Add SLC link z p 4 Type your SLC and click Submit When asked whether you want to add the SLC to your account click OK 5 Once your SLC has been added click the main menu link www milestonesys com Page 15 Installation and Licensing Milestone KProtect Transact 2 5 10 11 12 13 You are now ready to obtain a Connection License Key CLK a license for the number of sources you can view Click the link representing your Transact SLC i Click the Add new MAC link to register the MAC address of
81. t master servers It is a good idea to define more masters so you have transaction data redundancy If the primary Transact master server for some reason should need maintenance you can continue monitoring transaction data through one of the other Transact master servers Managing Master Slave Setup You can set up several Milestone XProtect Transact servers in a master slave relationship This enables you to view data from several Transact servers in the Smart Client See Master Slave Setup on page 39 for more information You define the master servers for the Transact server you are configuring by clicking the Masters tab in the Transact Administrator window Defining a Master Server Prerequisites When defining a master server for the Transact server you are configuring you need to enter the master server s server settings Have information about the master server s server settings ready when defining the master slave setup To define a master server do the following 1 On the Transact server that is going to be configured as slave open the Transact Administrator 2 Click the Masters tab then the Add New button 3 Specify the administration service name host name and port number of the master server and click OK www milestonesys com Page 40 Administration Milestone KProtect Transact 2 5 Editing a Master Server Prereguisites When editing a master server for the Transact server you are configuring you need to
82. t to install the new database Microsoft SQL Server 2005 Express Edition or update the old database If you choose to install the new database the old database and its content are moved to a new folder but remain on the computer and new transaction data will be stored in the new database However Transact 2 5 cannot read data from the old database or make it available for browsing or viewing If you have much data that is important for you to keep update the old database If you have less data for instance seven days of transaction data export the data from the old database with the export features in the Smart Client before you remove the previous Transact installation and install Transact 2 5 with the new database www milestonesys com Page 13 Installation and Licensing Milestone KProtect Transact 2 5 Note Even if the old database and its content remain on the computer if you choose to install the new database it is not possible for you to access the data in the old database by removing Transact 2 5 and reinstalling Transact 2 2 If it is very important for you to access the old database you can contact your Milestone vendor For information about the export features in the Smart Client see Exporting Data and Recordings in the Smart Client in the Milestone XProtect Transact User s manual and the separate documentation for the Smart Client About Licensing When you purchase Milestone XProtect Transact you also purchase two types
83. t when the sending unit has data to send In turn the receiving unit will send a Cts Clear to send signal to the sending unit when the receiving unit is ready to receive data Cts and Rts signals are sent on separate wires in the cable apart from the data itself e DsrDtr Use the DsrDtr flow control mechanism with which units send Dsr Data set ready and Dtr Data terminal ready signals when exchanging data Note The selected flow control mechanism must match the flow control mechanism used by device cash register ATM etc connected to the serial port source TCP XML or TCP Client Sources The TCP port properties section lets you specify settings related to the TCP port on which the TCP XML or TCP client provider will be acting as source The following fields are available Host name address Lets you specify host name or IP address of the TCP XML or TCP client provider Example of a host name OurDevice Example of an IP address 123 123 123 123 Port Lets you specify the port number on which communication with the TCP XML or TCP client source takes place Managing Configurations You define and edit the configurations of sources from the Sources tab in the Transact Administrator window Creating a Configuration Note You do not need to create new configurations for sources that use the source provider TCP XML Transact provider Simply use the built in configuration Analytics To create a new configuration to a source
84. tallation folder a default installation folder is automatically suggested Also select whether just yourself or anyone using the computer should be able to access Milestone XProtect Transact if in doubt select Everyone Then click Next Click Next again to start the actual installation of the Transact Server When Transact Server installation is complete click Close to return to the main installation window 5 On the fifth installation step the Transact Plugin Installer will be installed The Plugin Installer is a utility which will enable Smart Client users to download a plugin from the Transact Server the plugin will allow them to view transaction data in their Smart Clients A wizard opens In the wizard click Next to continue Select required installation folder a default installation folder is automatically suggested Also select whether just yourself or anyone using the computer should be able to access the Transact Plugin Installer if in doubt select Everyone Then click Next Click Next again to start the actual installation of the Transact Plugin Installer When installation of the Transact Plugin Installer is complete click Close to return to the main installation window The fifth installation step is not applicable for your version of Transact installation will automatically move to step 6 6 The Milestone XProtect Transact installation is complete Click Close to exit the installation window You are now a
85. the computer on which you are installing the Milestone XProtect Transact software a Tip A MAC address is a 12 digit hexadecimal number example 0123456789AF also called the computer s Physical Address To find the computer s MAC address do the following Click Start gt Run Type cmd in the Open field and click OK Write ipconfig all on the command prompt Find the Physical Address When you write the MAC address omit all hyphens The MAC address 01 23 45 67 89 AF must be written as 0123456789AF during the registration Type the computer s MAC address in the first field Then type a description in the second field for example the computer s IP address physical location or user Such descriptions will help you quickly recognize each computer especially helpful if you have several installations of XProtect Transact Click the Submit button When asked whether you want to add the device s MAC address to the SLC click OK Click the Get all keys via email link to have your CLK sent to you by e mail Click the Logout link to log out of the Software Registration Service Center www milestonesys com Page 16 Installation and Licensing Milestone KProtect Transact 2 5 Obtaining Additional Licenses If you want to view more simultaneous transaction sources than you currently have licenses for you must purchase additional licenses for these transaction sources You can add and configure an unlimited number of transaction sources in Mi
86. the example below we create a transaction event and a generic event in the surveillance system Your required events may be different but you can still use the principles outlined in the following 1 Create an event called Withdrawal that listens for occurrences of the string withdrawal and sends the event string withdrawal to the surveillance system See Managing Events on page 42 for more information CT New Event Loe Name Withdrawal Search sting withdrawal C Case senstive Search type Single mi Event sting vith aval 2 Create an event group called Withdrawal Event Group and fill in the necessary information about the surveillance systems address and port number Select UDP as protocol See Managing Event Groups on page 44 for more information 7 New Event Group HE Name Withdrawal Event Group Address localhost Port 1234 Protocol UDP x Events C Change C Cash EC Credit card C Depost C Retumed item lt gt www milestonesys com Page 47 Administration Milestone KProtect Transact 2 5 3 Create a generic event called Withdrawal in your surveillance system s Administrator application See How to Create a Generic Event Triggered by Transaction Data on page 45 for more information Make sure that the selected protocol and event rule string matches the one in the Withdrawal Event Group created in step 2 Note Access to features in the Administrator app
87. the following format lt Timestamp gt date and time according the RFC 3339 standard lt Timestamp gt e TCP Client Transact provider Use when receiving transaction through any kind of serial server device This option also allows you to receive data directly from a PoS Point of Sale source such as a cash register provided the PoS source can be configured for this purpose Note Additional kinds of sources may be available in customized Transact installations When creating and editing a source the different source settings vary depending on your choice of source provider See Managing Sources on page 22 for more information about how to create or edit sources Reader friendly Data through Configurations You are able to omit and substitute characters and define where individual transactions begin and end so end users can view the transaction data in a format matching real life till receipts ATM receipts etc If the data originates from a printer connection it may for instance contain unprintable characters used for indicating line breaks when to cut off a till receipt etc By creating a configuration you are able to Clearly define when individual transactions begin and end Make sure line breaks are used as required Filter out unwanted characters Substitute characters if required See How to Omit Characters on page 34 How to Use Substitutions on page 34 How to Add Line Breaks on page 35 and How to Use Start and Stop M
88. the latest version of Microsoft NET Framework 3 0 You can download NET Framework 3 0 from Microsoft s Download Center at www milestonesys com downloads Note If you are installing Milestone XProtect Transact on a computer running Windows Vista you must run the installation as an administrator Note Install Transact on the same computer as the server for Milestone XProtect Enterprise Milestone XProtect Professional or Milestone XProtect Basis or on the same computer as the management server for Milestone XProtect Corporate To install Milestone XProtect Transact do the following 1 Insert the Milestone XProtect Transact software CD On the CD double click the file TransactInstaller exe If installing a version downloaded from the internet simply run the exe file from the location at which you have saved it After a short wait the Transact Installation window will open T Tamari 2 Sa levetellation t vad tage t Lomas agement 2 Lata nion gt etal deste kaa Tea Levens UWA i Canoes One Read the license agreement then click the Agree button to accept the license terms and go to the next step 2 In the Software License Code SLC field type the Software License Code for your Milestone XProtect Transact solution i Tip The Software License Code is printed on the Product License Sheet enclosed with the Milestone XProtect Transact software CD In the Connection License Key CLK field type the CLK Connect
89. the various parameters to use with the netstat command type netstat and press ENTER e Outside host Lets you specify the outside IP address of the Transact Server installation so it can be accessed over the internet e Outside port Lets you specify the outside port number on which communication between the Transact Server and the client applications should take place so they can communicate over the internet Service control The Transact Administrator window s Service control section has the following content e Stop Transact Service Lets you stop the Transact Server service When the service is stopped the button changes to Start Transact Service allowing you to quickly start the service again IMPORTANT As long as the service is stopped it will not listen for transactions from cash registers or other sources and will therefore not store such transactions in the Transact Database Sources and Configurations A source is a data source through which transaction data is fed to the Transact Server and subsequently stored in the Transact Database Transaction data can originate from cash registers ATMs etc The connection between the Transact Server and the cash registers ATMs etc is in the Transact Administrator established through the definition of a source provider For a diagram outlining the role of sources in the Transact communication flow see Interaction with Sources and Surveillance Solutions on page 8 The initial
90. tion of the plugin Baa ata t taart teat Ping im bar Transact 29 Confiem Installation DY The patada be oad ka wakali Mitotane Date Somat ned Pagar fr Trance 2 an yaa eee Cc Pee te shat he retainer 6 When installation is complete click the Close button Baa ata Wao Pte i bar Transact 25 Instaitaton Complete amp AA Machaza Satani Laa Mugo ka Damasi I Taa za ceed WAT AA Pana wa widan Update to chart fe ary cote ia te te NA fanaat CEJ See Creating a View with Transactions in the Smart Client on page 59 and the separate Milestone XProtect Transact User s manual for more information about how to view transaction data together with video recordings in your Smart Client Creating a View with Transactions in the Smart Client If your Smart Client user rights permit you to create views you are able to create views with transactions together with recordings Simply create the required view with Transact content on the Smart Client s Setup tab Note Creating a view may not be necessary if views in shared groups are used in your organization Views in shared groups can be shared among Smart Client users If a view with Transact content is available in a shared group you may simply select the view on the Smart Client s Live or Browse tabs and begin live viewing or browsing of transaction data with matching video recordings Consult your system administrator if in doubt about whether views in shared groups are availa
91. tton 3 You will be asked to confirm that you want to remove Transact from the computer If you are sure click the Yes button and follow the remaining instructions Removing the Database IMPORTANT Removing the Transact Database will also remove all content of the database To remove the Transact Database including all of its content do the following 1 On the computer on which the Transact software is installed select Start gt Control Panel gt Add or Remove Programs to open the Add or Remove Programs window 2 Inthe Add or Remove Programs window select the Microsoft SQL Server 2005 and click the Remove button 3 Inthe Microsoft SQL Server 2005 Uninstall window select VIDEOOS_TRANSACT Database Engine and click Next If you can t select VIDEOOS_TRANSACT Database Engine select Remove SQL Server 2005 instance components first 4 You will be asked to confirm that you want to remove Microsoft SQL Server 2005 Database Engine VIDEOOS_TRANSACT from the computer If you are sure that you want to remove the database click the Finish button and follow the remaining instructions Removing the Transact Plugin Installer To remove the Transact Plugin Installer enabling users to download the Smart Client plugin required for viewing transaction data in the Smart Client from the Transact Server do the following 1 On the computer on which the Transact software is installed select Start gt Control Panel gt Add or Remove Pro
92. u are creating e Source name Read only field displaying the name of the source as defined in the New Source window e Provider name Read only field displaying the type of the source as defined in the New Source window www milestonesys com Page 24 Administration Milestone KProtect Transact 2 5 Time to store transaction The Time to store transaction section lets you specify how long transaction data from the source in guestion should be kept in the Transact Database The following options are available Default Use the Transact solution s default Transaction data older than the default number of days will be deleted from the Transact Database and will therefore not be available for browsing in the client applications a Tip The Transact solution s default number of days i e the number of days which transaction data will be stored if nothing else is specified for individual sources is defined on the Transact Administrator window s General settings tab See Storage and License Settings on page 50 for more information For ever Store transaction data for ever Note Even when For ever is selected the ability to store transaction data will be limited by the available disk space on the computer running the Transact Database Days to store Lets you specify the reguired number of days for which to store transaction data for the source in guestion The number of days may be higher as well as lower than the Transact solution s d
93. uilt in configuration called Epson default Epson is a widely recognized printer manufacturer thus Epson s way of dealing with control characters is often supported by printers from other manufacturers as well You can often save time by basing your configuration on a copy of the Epson default configuration See Creating a Configuration on page 27 and Copying a Configuration on page 32 for more information Enable browsing and viewing of transaction data together with video recordings using the Smart Client or Viewer application See Viewing Transactions on page 52 for more information Note that the extremely feature rich Smart Client is available with a Milestone XProtect Enterprise and XProtect Professional and XProtect Corporate surveillance solution only and that browsing of transaction data in the Smart Client requires a plugin see Installing the Transact Plugin for the Smart Client on page 55 www milestonesys com Page 18 Getting Started Milestone KProtect Transact 2 5 Administration The Transact Server is the service that listens for transactions from cash registers and other sources and stores such transactions in the Transact Database End users can browse recordings and transaction data with the Milestone KProtect solution s Viewer or Milestone KProtect Smart Client See Viewing Transactions on page 52 more information All administration of settings related to the Transact Server as well as settings related to how data is tra
94. well as the ability to display search results ranked according to presumed relevance www milestonesys com Page 64 Using the Built in Help System Milestone KProtect Transact 2 5 Glossary Tab What do abbreviations such as ATM TCP or RS 232 stand for The Glossary tab provides a glossary of common surveillance transaction recording and network related terms Simply select a term to view a corresponding definition in the small window below the list of terms Three Types of Links in Help Topics The actual content of each help topic is displayed in the right pane of the help window i e the pane in which you are reading this text Help topic texts may contain three types of links Each type of link is described in the following Links to Related Topics Clicking this type of link will take you to another topic within the help system Expanding Drop Down Links Clicking this type of link will display detailed information about a specific part of the help topic for example a detailed description of a particular feature in one of Milestone XProtect Transact s windows The detailed information is displayed immediately below the link itself you are not taken to another page Instead the content on the current page simply expands Expanding drop down links help save space without them some detailed help topics would appear overly long and difficult to get an overview of a Tip If you wish to quickly collapse all texts from expanding drop do
95. wn links in a help topic simply click the title of the topic in the help system s Contents menu Links to External Resources Clicking this type of link will open an external resource in a separate browser window Printing Help Topics To print a help topic navigate to the required topic and click the help window s Print button Print When you click the Print button a dialog box may ask you whether you wish to print the selected topic only or all topics under the selected heading When this is the case select Print the selected topic and click OK oa Tip When printing a selected help topic the topic will be printed as you see it on your screen Therefore if a topic contains expanding drop down links see Three Types of Links in Help Topics above click each required drop down link to display the text in order for it to be included in your printout This allows you to create targeted printouts containing exactly the amount of information you require www milestonesys com Page 65 Using the Built in Help System Milestone KProtect Transact 2 5 Glossary A ATM Automatic Teller Machine an unattended machine that dispenses cash when a personal coded card is used ATMs are often placed outside banks AVI A popular file format for video Files in this format carry the avi file extension C CLK Connection License Key a registration key required for every transaction data source that can be viewed simultaneously on

Milestone XProtect Transact 2.5 Administrator`s Manual

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