maxpro® vms r310 - Honeywell Integrated Security
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1. Document 800 20430 A 03 2015 Honeymell I J a gt j f q Y 1 O fs a iy YW i fa A W W t d Honeywell This document contains Honeywell proprietary information Information contained herein is to be used solely for the purpose submitted and no part of this document or its contents shall be reproduced published or disclosed to a third party without the express permission of Honeywell International HONEYWELL DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE AND MAKES NO EXPRESS WARRANTIES EXCEPT AS MAY BE STATED IN ITS WRITTEN AGREEMENT WITH AND FOR ITS CUSTOMER In no event is Honeywell liable to anyone for any direct special or consequential damages The information and specification in this document are subject to change without notice 2 www honeywell com Honeywell REVISIONS Issue Date Description 1 0 June 5 2014 New document 2 0 March 18 2015 Updated for R310 Release www honeywell com 85 Honeywell MAXPRO Video Management System R310 Software Release Bulletin In this release notes Section See page About this document 9 Product Deliverables 6 Wha s New in MAXPRO VMS R310 Build 292 7 Consolidation of all previous patches 8 Installation Notes 9 Advanced Security 10 Issues fixed in MAXPRO VMS R310 10 Interoperability Matrix Honeywell Video amp Access 142. refresh Windows 2012 Windows 8 and Windows 8 1 SQL 2012 e IP Engine R400 3 SP1 and new streamers are now supported e Integration with HVA 4 9 e Support for SQL Server 2012 Express edition e Changes in About information box Displays the list of Major or Service packs and patches installed in the system e Preferences Dialog Box Added Event Handling Mode tab e Usage of Trinity DB Idf mdf files in case of installation failure scenarios New Features in MAXPRO VMS Enterprise Integration e Drag and drop of Enterprise cameras was made faster e HDZ and PTZ Camera support and new enterprise SDK 5 87 Build 16 e Supports new enterprise SDK 5 87 Build 18 Patch Pack 3 e Optimized the Enterprise Camera status New Features in MAXPRO NVR e MAXPRO NVR compatibility MAXPRO VMS R310 is capable to connect with all MAXPRO NVR versions From Build 22 For Example Build 22 Build 25 SP1 Hybrid with Audio NVR 3 1 driver is a single driver that supports 3 1 device and backward compatibility with the following older NVRs e NVR 2 0 Build 22 e NVR 2 5 Build 29 Rev B e NVR 2 5 1 SP1 Build 35 Rev B www honeywell com 7 Honeywell e NVR Hybrid 3 0 Build 45 Rev B e 3 1 Build 65 e NVR 3 1 SP1 Build 70 Rev C e Audio and clip export changes for MAXPRO NVR 3 1 e Supports web client e Supports client side PTZ e Supports express clip export in asf format Consolidation of all previous patches MAXPRO VMS R310 b
3. 0 and above versions in the same VMS system Recommended Reading After reading this Software Release Bulletin refer to MAXPRO VMS Device Features Compatibility Matrix to understand the features that are compatible with the MAXPRO VMS Also read the documents listed in the related documents section You can refer to the Online help inside the application or the MAXPRO VMS R310 Operator s Guide for information on the various features www honeywell com 15
4. Control Systems 4 www honeywell com About this document Honeywell This document provides important information to be taken care of before installing about the release contents list of delivera bles and any issues and special considerations while installing MAXPRO Video Management System R310 Prerequisite reading Related documents MAXPRO VMS R140 Software Release Bulletin MAXPRO VMS R140 SP1 Software Release Bulletin MAXPRO VMS R140 SP2 Software Release Bulletin MAXPRO VMS R200 Software Release Bulletin MAXPRO VMS R200 HotFix 01 Software Release Bulletin MAXPRO VMS R140 Known Issues Bulletin MAXPRO VMS R140 SP1 Known Issues Bulletin MAXPRO VMS R140 SP2 Known Issues Bulletin MAXPRO VMS R200 Known Issues Bulletin MAXPRO VMS R200 HotFix 01 Known Issues Bulletin MAXPRO VMS R300 SP1 Known Issues Bulletin MAXPRO VMS R300 SP2 Known Issues Bulletin MAXPRO VMS R310 Online Help MAXPRO VMS R310 Commissioning and Installation Guide MAXPRO VMS R310 Known Issues Bulletin MAXPRO VMS R310 Troubleshooting Guide MAXPRO VMS R310 Operator s Guide MAXPRO VMS R310 Localization Guide MAXPRO VMS VMS High Availability Installation and Configuration Guide MAXPROVMS Device Features Compatibility Matrix MAXPROVMS Alarm Compatibility Matrix MAXPROVMS PTZ Compatibility Matrix MAXPROVMS HW SW Compatibility Matrix MAXPRO VMS Analytics Data Sheet MGP User Manual IP Engine R400 3 C
5. D ESXi Spec V2 IP Engine R400 Database Server Standard VMware ESXi Spec DVD MAXPRO VMS R310 Server VMware ESXi Spec V2 DVD Documentation 6 www honeywell com Honeywell What s New in MAXPRO VMS R310 Build 292 New Features in MAXPRO VMS R310 IMPROVED INSTALLATION e Reduced the number of reboots while installing MAXPRO VMS R310 e Single MSI for MAXPRO device drivers and MAXPRO VMS components Server Client Framework Reduced overall MAXPRO VMS installation time Excluding Net Framework and SQL Express installation This approach will signifi cantly improves the current and the future releases e Reduced various SQL DB related issues e Provided User Interface for Beta Drivers NEW FEATURES IN MAXPRO VMS SOFTWARE e Increased the capacity of Trinity Controller for large sites to load more number of Recorders e Communication between clients and server are encrypted with the following modes of encryption e Default encryption existing e Windows authentication e Certificate based e Configuration changes as follows e Filtering sorting and grouping of devices in Video Inputs and Recorders e You can now add Recorders in bulk e Support for Recorder Groups to increase the scalability e MAXPRO VMS Clients backward compatibility Earlier versions of MAXPRO VMS clients for example R300 or R300 SP1 or R300 SP2 will be able to connect to a later version of MAXPRO VMS R310 server e Platform
6. O VMS R300 SP2 PRO VMS R300 SP2 Build222 11 SN Patch 500 00918V6 14 A MAX MAXPRO VMS R300 SP2 Supports MAXPRO NVR Hybrid 3 0 Build 45 Rev PROVMS_MAXPRONVR_DRIVER B Installation Notes Upgrade Versions MAXPRO VMS R310 Upgrade is supported from MAXPRO VMS R300 to MAXPRO VMS R310 Please find the R300 ver sion details e MAXPRO VMS 3 00 1 185 e MAXPRO VMS 3 00 1 188 www honeywell com O Honeywell e MAXPRO VMS 3 00 3 203 SP1 MAXPRO VMS 3 00 3 215 SP2 Version Compatibility MAXPRO VMS Server can be upgraded to the latest version R310 Build 292 however the older version of Client can con nect to the latest version of Server It is recommended to have the latest version of MAXPRO VMS R310 Build 292 server and client Note This feature is applicable only if server is upgraded to R310 then all the R300 clients can connect to the server However R310 Clients are required for continuous operation Please refer to MAXPRO VMS R310 Commissioning and Installation Guide for further details Supported Operating Systems MAXPRO VMS Version R310 is approved for the following operating systems Operating System Service Pack Limitations Windows 7 Professional 32 bit 1 and later None Windows 7 Professional 64 bit 1 and later None Windows Server 2008 R2 SP1 1 and later None Windows 2012 Professional 64 bit Windows 2008 Professional 64 bit Windows 8 and 8 1 Professional 64 b
7. amera Server High Performance VMware ESXi Spec V2 IP Engine R400 3 Camera Server Standard VMware ESXi Spec V2 IP Engine R400 3 Database Server High Performance VMware ESXi Spec V2 IP Engine R400 3 Database Server Standard VMware ESXi Spec V2 MAXPRO VMS R310 Server VMware ESXi Spec V2 MAXPRO VMS R310 SQL Server Installation Reference Guide pdf For information about updates to this bulletin contact your nearest Honey well office or Technical Assistance Center www honeywell com Honeywell Product Deliverables The following table lists the deliverables for MAXPRO VMS R310 MAXPRO VMS R310 Build Issue Media Part Number MAXPRO VMS R310 Commissioning and Installation Guide DVD 800 20433 A 80020408 MAXPROG VMS R310 Online Help DVD o MAXPRO VMS R310 Operator s Guide DVD MAXPRO VMS R310 Known Issues Bulletin 800 20434 A MAXPRO VMS R310 Troubleshooting Guide 800 20432 A MAXPRO VMS High Availability Installation and Configuration DVD Guide MAXPRO VMS R310 Localization Guide DVD MGP User Manual DVD MAXPROVMS Device Features Compatibility Matrix DVD MAXPROVMS Alarm Compatibility Matrix DVD MAXPROVMS PTZ Compatibility Matrix DVD MAXPROVMS HW SW Compatibility MatriX DVD MAXPRO VMS Analytics Data Sheet DVD IP Engine R400 Camera Server High Performance VMware ESXi DVD Spec V2 IP Engine R400 Camera Server Standard VMware ESXi Spec V2 DVD IP Engine R400 Database Server High Performance VMware Issue 1 0 DV
8. ation 12 Unwanted text is noticed in the parameters selection page while generating the Event History and the Operator Reports in the French Language MVMS 9058 Digital certificate details are not visible completely in Russian OS MVMS 9053 Verification utility crashes in Russian language when user try to see the certificate detail MVMS 9052 In Russian OS user is not able to view the playback video properly with the clip verification utility MVMS 9051 Upgrade from build 188 to SP1 build 201 failed in Russian OS MVMS 9042 Not able to Configure Alarm notification amp SMTP setting in Russian OS MVMS 9041 UI alignment issues observed in Russian OS MVMS 9031 In Russian OS the clip export folder is created with character name MVMS 9009 Few translations are not appropriate in Russian OS MVMS 9005 Few translation and truncation issues observed in German 118N setup MVMS 9063 For alarm input page configuration tabs are in different order in Russian language MVMS 9035 Not able to create profile with Russian character MVMS 9008 In Windows 2008 Russian language pack VMS server installation with four drivers Fusion RE Enterprise amp MAXPRO consumes almost 3 hours to complete the installation MVMS 9014 In Russian OS Trinity Server installation fails to add the host name in the server DB MVMS 9017 Unable to login to VMS client if the hostname is in Russian Server does not exist error messag
9. e is displayed MVMS 9015 During installation in Russian OS the default host name and DB name is considered as dot MVMS 901 1 www honeywell com Honeywell DEVICE INTEGRATION R300 SP1 BUILD 203 ENTERPRISE EDITION ITEMS ADDRESSED IN R310 RELEASE Enterprise Integration e Motion detected alarms are not getting generated for cameras with device type 741 Cameras in n 1 Encoder Redun dancy environment MVMS 9095 MAXPRO NVR Integration e If multiple MAXPRO NVRs are configured in VMS and if you use Search tab for a clip search operation then incorrect or no results are displayed MVMS 9079 IP Engine Integration e For some of the resolutions configured If you perform Reverse playback operation from LIVE for a GrandEye Camera then it displays No Video Found message randomly MVMS 8985 e In MAXPRO VMS Configurator page streamers list is displayed in the drop down instead of camera servers list MVMS 8980 e Mismatch observed in the list of cameras between DVM and MAXPRO VMS MVMS 8968 DEVICE CORE ISSUES OUTSIDE THE SCOPE OF MAXPRO VMS R300 SP1 BUILD 203 Enterprise Integration e Connecting to camera message is displayed on the video panel in Sync Playback mode MVMS 8962 ISSUES IN THE SCOPE OF MAXPRO VMS R300 SP1 BUILD 203 VIEWER EDITION Express Viewer e User is not able to delete workstations in Viewer edition SP1 because of no privileges to remove workstations associated to a us
10. ease R300 SP1 BUILD 203 ENTERPRISE EDITION ITEMS ADDRESSED IN R310 RELEASE Analytics HVA e Unable to connect to Analytic Server with Windows User MVMS 9056 e Video is not getting loaded in HVA configurator for IPEngine cameras and some times camera list drop down is empty MVMS 9062 e Launching HVA configurator takes more the 30 40 seconds for loading the HVA configurator UI MVMS 9049 Alarm Notification e f configured the port number other than 25 e mail notification with SSL option for external SMTP Server such as Gmail does not work MVMS 9012 e If alarm input configured for e mail notification is deleted then the entry is not automatically removed from the configured event notification list MVMS 8975 e If clip on e mail is enabled and if user tries to view cameras on VMS Server machine then black video is displayed MVMS 9089 e If MAXPRO NVR cameras are configured with e mail with clip export feature then few e mails are missed MVMS 9109 VMS Licensing e New license is not working as expected if applied after terminating the existing license MVMS 9082 Immervision Panamorph Feature f Immervision mode is configured in IP engine camera with lower resolution then the following are the observations Changing the mode from configurator or viewer does not work sometimes MVMS 9076 e In playback operations distorted video is observed MVMS 9075 e If the default mode for Immervision camera is
11. er MVM 8963 How to Install Refer to the MAXPRO VMS R310 Commissioning and Installation Guide for complete information on installing MAXPRO VMS R310 This is available inside the DVD package www honeywell com 13 Honeywell Interoperability Matrix Honeywell Video amp Access Control Systems Legend Supported by design and integration tested or planned to be tested by Honeywell for the versions Supported by design but integration not tested by Honeywell for the versions Version is not supported by design MAXPRO NVR and MAXPRO VMS Viewer Compatibility Matrix The following table depicts the MAXPRO NVR and MAXPRO VMS Viewer Compatibility Matrix MAXPRO VMS Release Versio R310 B292 R3 of gt S NVR Hybrid V3 1 B65 Rev B Rev C Release Versions Hybrid V3 0 B45 Rev B NVR V2 5 1 SP1 B35 Rev B VR V2 5 B29 Rev B NVR V2 0 B22 Note 1 Upcoming Release 2 Manually install latest MAXPRO NVR 3 1 Rev C Driver for VMS Viewer Server and Client Machines 500 00918V6 T5 C_MAXPRO_VMS_N VR 3 1 DRIVER zip available on Honeywell Download Center The driver sup ports NVR Hybrid V3 1 V3 1 SP1 as a recorder and supports backward compatibility which will enable coexistence of NVR v2 0 and above versions in the same VMS Viewer system Tip If you have a VMS R300 SP2 B215 VMS R300 SP1 B203 system with the MAX PRO NVR 3 1 Rev B Driver 500 00918V6 T5 B MAXPRO VMS N VR 3 1 DRIVER exe already instal
12. integration VMS R300 SP2 Build223 Pro watch Patch MAXPRO Alpha SDK5 87 18 support VMS R300SP1 Build241 Enter e Integrated latest Alpha SDK build 18 to smooth the HDZ camera PTZ oper prise 5 87 18 Patch ation e To fix Grand Eye Evolution camera digital PTZ issue MVMS R300 SP2 Build239 GE To support Dewarp and Panamorph settings for VMS in VMS Patch www honeywell com Honeywell PATCH RELEASED ON TOP OF MAXPRO VMS R300 BUILD 188 MAXPRO VMS R300 Build 194 N 1 Redundancy Support Patch Disable Camera discovery PATCHES RELEASED ON TOP OF MAXPRO VMS R300 SP1 BUILD 203 MAX This patch is to restart trinityrenderingserver exe through macro command For PROVMS R300 SP1 Build213 Re Example M1 229 startRendering Patch MAX For Enterprise integration only Patch needs to be installed on MAXPRO VMS PRO VMS R300 SP1 Build208 E R300 SP1 B203 Server Client and MAXPRO VMS R300 SP1 B203 Client PC nterprise Integration Patch MAX MAXPRO VMS 3 0 11 220 IndianaPolis Airport Patch A Note Please install this patch on PC which has R300 SP1 only y_ MAXPRO VMS R300 SP1 N MAXPRO NVR 2 5 driver patch VR 2 5 Patch PATCHES RELEASED ON TOP OF MAXPRO VMS R300 SP2 BUILD 215 MAX Smart VMD fix for MAXPRO NVR Integration PRO VMS R300 SP2 Build221 S martVMD Patch MAX For Licensing Issue and Prowatch Issue PRO VMS R300 SP2 Build224 H tsLicensing Patch MAX Supports Russian Language for MAXPR
13. it Windows 8 and 8 1 Professional 32 bit Advanced Security Advanced application security features to address increasing network security threats Encryption support for communication between the MAXPRO VMS Client and Server e 3 modes of Encryption Default None Windows Authentication Encryption and Certificate Based Encryption e All non video data is encrypted like user names and passwords are encrypted when sent over network video data is transferred with default compression used by the camera Issues fixed in MAXPRO VMS R310 e The Cyber Security issues found as part of MAXPRO VMS WINPAK Integration testing is now fixed e The handle leak and memory leak issue for an Enterprise cameras for a scenario when it is dragged and dropped at a faster rate e For a scan sequence with Grandeye cameras Rendering server crashing issue is fixed e Consumed New Softkey Setup 5 6 version Addressed some of the fixes and RAID scenarios e MAXPRO VMS R310 Upgrading issue After upgrading MAXPRO VMS R300 SP1 SP2 to R310 server and client ver sion mismatch and Trinity controller did not start issues were fixed 10 www honeywell com Honeywell MAXPRO VMS Monitor and Salvo issue Issues with controlling the monitor and unshared salvos are not displayed in viewer are now fixed e Switching to a digital monitor from an UltraKey does not show video issue is fixed in this release R300 Items addressed in R310 Rel
14. led and operational with MAXPRO NVR V3 1 or earlier version there is no change or update required for the driver to integrate with MAXPRO NVR V3 1 SP1 14 www honeywell com Honeywell MAXPRO VMS Viewer and Pro Watch Compatibility Matrix The following table depicts the MAXPRO VMS Viewer and Pro Watch Compatibility Matrix Pro Watch Seul FATCA EE W 40 B9056 NAP 3 01 PAT A M A SE alt L EE Pu p MU Po ei A o si E Latest VMS build yet to be tested in corresponding PW Versions MAXPRO NVR and WIN PAK Compatibility Matrix The following table depicts the MAXPRO NVR and WIN PAK Compatibility Matrix VMS Version VMS Version VMS Version VMS Version VMS Version VMS Version VMS Version VMS Version R310 Bxxx R310 Bxxx R300 SP2 B216 R300 SP2 B216 R300 B188 R300 B188 R240 B156 R240 B156 i i WIN FAK WP Release P 4 1 B67x y WP CS 4 3 Bxo yy WP 4 0 B673 1 and WP 3 3 B670 21 1 0 WPCS 4 2 B1017 33 WP 3 3 B670 21WP 3 2 B670 16 WP 3 0 B670 14 NVR Hybrid V3 1 1 SP1 B70 Rev C NotTestea NVR Hybrid V3 1 B65 Rev B Rev C a oc z e Note 1 Upcoming Releases 2 User needs to manually install MAXPRO NVR 3 1 Rev B Driver in WP Server and Client Machines 500 00918V6 T5 B MAXPRO VMS NVR 3 1 DRIVER exe available on WIN PAK Installation DVDs The driver supports NVR Hybrid V3 1 V3 1 SP1 as a recorder and supports backward compatibility which will enable coexistence of NVR V2
15. not set to PTZ mode and if user switches to PTZ mode from Viewer then sometimes the PTZ operations does not work MVMS 9081 e In Perimeter mode of Immervision the time stamp L R and Rec buttons are overlapped MVMS 9018 e For Immervision cameras Video Size settings in Digital Correction Mirror and Video Flip features does not work MVMS 9072 e If user configures four positions in Quad mode saves it and moves to PTZ mode then the PTZ mode is not displayed with default position MVMS 9065 e From Preview tab in Configurator it is difficult for user to configure the PTZ positions in Quad View MVMS 9067 Windows Patch Related IP Engine Integration e Few windows updates causes DVM not to work in Windows 7 and Windows 2008 OS MVMS 8932 Viewer e Sometimes clip export operation cannot be performed on all selected cameras MVMS 9099 e MMShell does not respond if you drag and drop more than 8 to 12 clips at one time MVMS 9105 e If MAXPRO NVR recorder configurator tab is open and if you close the MM shell then Trinity MVMSShell has stopped working error message is displayed and Viewer stops responding MVMS 9107 Trinity Controller e In MAXPRO VMS Client randomly the Controller status is displayed as reconnecting MVMS 9037 www honeywell com 11 Honeywell VMS Reports For generating reports alarm Inputs configured in the system are not listed under Reports tab MVMS 8939 I18N Internationaliz
16. uild contains all features consolidated from the patch releases listed in the following tables PATCHES RELEASED ON TOP OF MAXPRO VMS R300 BUILD 185 Version Release Highlights MAXPRO VMS AX This patch is specific to one site to support 800 x 500 resolution for AXIS P3344 IS P3344 800x500 GP Patch model cameras MAXPRO VMS 3 00 1 197 Camer This patch is specific to one site and to address the following issues aStatus SwitchToRetry GP Patch e Camera status e Switch to Retry issues Pro Watch Integration MAXPROVMS 3 00 1 187 Patch Fix for the following issues TrinityServer Service restart occasionally MVMS 8339 If you select the next panel from Ultrakey then the PTZ operation is still per formed on the previous panel Enterprise SyncPlayback related issues MAXPROVMS 3 00 1 195 S Extended the camera count limit in the Scan Sequence from 99 to 999 can Sequence Enterprise Patch MAX To fine tune the communication break between Trinity Controller and Trinity PRO VMS R300 Build200 QP Server Patch Max This patch creates a backup of all the affected assembly files so at any point of proVMS R300 Build 210 UAS time original files can be restored Patch Install this patch on MAPXRO VMS SP1 Build 203 MAXPROVMS 3 00 0 185 H Fix for the Date time Drift issue for MAXPRO VMS IP Engine and HVA Integra VA IPEngine DateTime Drift Fix tion Build199 Patch MAXPRO Fix to resolve IP address for Prowatch VMS
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