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1. 37 Windows Installation APPENDIX APPENDIX II APPENDIX III APPENDIX IV Starting FLEXnet Automatically 41 Stopping the License Manager 43 Determining License Usage 44 Using UNIX or Linux as the License Server 45 Moving the Hardware Key After Installation 46 Determining Your Hostname 47 Removing an Older Release after Installation 47 Running FLEXnet with Multiple Vendors 48 Running Multiple Releases of Sonnet Software 48 Initialization File LL 49 TROUBLESHOOTING esis oh eae aed ae eee 51 Auto Diagnostics LL 51 Problems Accessing the Hardware Key 53 Licensing Problems LL 54 Licensing Overview 2 eee eee eee 55 Troubleshooting Scenario 56 LICENSE MANAGER STATUS MESSAGES 59 FLEXNET LOG FILES a sarai aaa 61 APPLICATION ERROR MESSAGES 2 22222 e ee eee 69 LICENSE USAGE FOR MULTI THREADED PROCESSING 75 INDEX Se errare Rei eek eg 77 Chapter 1 Introduction Chapter 1 Introduction Help When You Need It This manual provides instructions on installing Sonnet software on your PC as well as covering other issues related to operating your software If you experience problems while installing your software please refer to Auto Diagnostics on page 51 which details how to run an automatic diagnostic program and t
2. 222 ce eee eee 7 Requirements 0 ccc eee eee eee eee eens 7 Compatibility joo crass se Gog ne ae ee es Ged as aaa 7 LIcenses crei vo der ale deere weet are Site eRe Mere RR 8 Host ID ire telat alas Ss a eae eater apnea ana 8 Hardware Key LL 9 License Server 6 cece ee ee ee eee nee 10 Invoking the Sonnet Task Bar 00 eee 10 Power Saver and em Processing Time 10 2 STANDARD EVALUATION INSTALLATION 22200 13 3 INSTALLATION FOR MOST USERS 20 e00 15 Step 1 Obtaining Licensing Information 16 Step 2 Stopping the FLEXnet License Manager 16 Step 3 Uninstalling the Previous Release 16 Step 4 Loading the Software 4 17 Step 5 Installing the Hardware Key Driver 18 Step 6 Installing the Hardware Key 19 Step 7 Verifying the Hardware Key 20 Step 8 Setting Up Your License File 21 Step 9 Starting the FLEXnet License Manager 21 Step 10 Verifying the License Manager 25 4 LOCAL CLIENT INSTALLATION 2 2 eee ee ee wee 29 Step 1 Uninstalling the Previous Release 29 Step 2 Loading the Software 4 30 Step 3 Setting up licensing 31 Step 4 Verifying the Client Install 32 5 UNINSTALL a Cioe erede a 35 6 ADVANCED ISSUES asian ee 37 System Administration 37 Starting the License Manager
3. The Sonnet menu provides a License Manager tools interface under the Admin menu This interface allows you to start and stop the FLEXnet license manager program and vendor daemons When you click on the Start button in the license manager tools interface the Imgrd exe program is launched The Imgrd exe program then runs the Sonnet daemon sonnetd exe The sonnetd exe program checks the Sonnet hardware key 21 Windows Installation NOTE 22 If your license server uses a firewall you must configure the firewall to allow the two programs Imgrd exe and sonnetd exe to run Be aware that if you are using a nodelocked license then the computer you execute Sonnet on is also your license server Windows XP users should be aware that Service Pack 2 and above automatically runs a hidden firewall Please see your system administrator for instructions on configuring your firewall You should use port 7852 for Imgrd exe and 7853 for sonnetd exe To start up the license manager and enable Sonnet programs you should perform the following 1 Select Start gt Programs gt Sonnet gt Sonnet in the Windows desktop Start menu The Sonnet task bar appears on your display 2 Select Admin gt Lmtools from the main menu of the Sonnet task bar Sonnet Task Bar 12 52 p x Project View Admin Help Hardware Key gt ra License E xv Edit License File Edit Al Manuals Project P View FLEXnet
4. The hardware key should be attached to the server Once installation is complete and you have verified that Sonnet is operating correctly on the server you must perform a local install on each client machine in the network on which you wish to make Sonnet available using the following instructions Step 1 Uninstalling the Previous Release If this is the first installation of Sonnet on your system you do not need to perform this step Skip to Step 2 Loading the Software on page 30 29 Windows Installation A If you are upgrading from a previous release you may choose to uninstall the previous release or keep the previous release We recommend that you uninstall previous releases to avoid future complications WARNING It is important if you chose to remove the older version that the older version be removed BEFORE installing the new software This will prevent the uninstall command from removing files required for the new version a Keeping the Previous Release NOTE If you want to keep an earlier version of the software be aware that the license server for a previous release release 11 or earlier may not be run simultaneously with the license server for Version 12 nor can you run an older version of the software using a version 12 license You must use the license manager and license delivered with your previous software version to run that version The different license managers cannot run simultaneously on
5. 11 Windows Installation 12 Chapter 2 Standard Evaluation Installation Chapter 2 Standard Evaluation Installation If you are installing a standard evaluation copy of Sonnet software on a single machine with no prior Sonnet installation see the summary below of the steps you need to perform in order to install Sonnet software 1 Go to www sonnetsoftware com license to submit your license request Once you receive your licensing information from Sonnet continue with the installation 2 To install your software run the program starting with setup_sonnet for example setup_sonnet1252 exe included in your download and fol low the on screen instructions If you received a CD ROM load the software from the CD ROM on your system following the installation instructions on your screen 3 If you do not have a hardware key go to Step 4 If you are using a hard ware key attach it to your computer then install the hardware key driver by selecting Admin gt Hardware Key gt Install Driver from the Sonnet task bar menu and follow the on screen instructions To open the Sonnet task bar select Start gt Program Files gt Sonnet gt Sonnet from the Windows start menu 4 Follow the directions in the licensing information e mail you received from Sonnet Software in response to the License Request Form 13 Windows Installation 5 Select Project gt New Geometry from the main menu of the Sonnet task bar
6. 70 Could not get license Cannot connect to license server This message may occur under the following conditions License manager is set to start up automatically upon reboot of machine Hardware key was not connected when machine was rebooted Hardware key was then re connected after reboot This situation can be corrected by connecting the hardware key to the machine and then rebooting the machine API for hardlock service did not start up This situation can be corrected by performing the following steps 1 Do a reboot of your computer r 2 Uninstall the software by following the instructions in Removing an Older Release after Installation on page 47 3 Then reinstall the software by following the instructions in Chapter 3 Installation for Most Users on page 15 Could not get license Invalid host The hostid of this system does not match the hostid specified in the license file Check the license server by following the troubleshooting scenario for Licensing Problems in Chapter 7 Could not get license Invalid inconsistent license key The most likely reason for receiving this message is that the license file has been edited Try running Admin gt License again If this is not successful check the license server by following the troubleshooting scenario for Licensing Problems in Chapter 7 Could not get license Cannot find license file The Sonnet program could not locat
7. When the software is uninstalled this map is removed from Windows So if you remove an older release of Sonnet software when there are two or more releases installed on your computer you will remove the mapping used by all Sonnet applications Therefore if you decide to remove an older version of software you should perform the following 1 2 3 Uninstall the older release Uninstall the current release Re install the current release in the same directory as before This will restore the filename extension to application mapping in Windows Be sure to check the Server License File page of the LMtools interface to ensure that the latest release of the license manager is selected under rs the Service For instructions refer to Starting the License Manager on page 37 47 Windows Installation Running FLEXnet with Multiple Vendors NOTE You may have multiple license managers from multiple vendors configured in the FLEXnet license manager program The Lmtools interface will allow you to select the service name you wish to control Click on the Configure Using Services radio button on the Service License File page of the Lmtools interface default page when Lmtools is invoked Check that the entry selected in the list of available services located just below the radio buttons is the release of Sonnet you wish to execute and not another release or vendor An example is shown below LMTOOLS by Macrovision Corpo
8. 2009 lmgrd Copyright c 1988 2009 by Macrovision Corporation All right US Patents 5 390 297 and 5 671 412 World Wide Web http www macrovision com lmgrd License file s C PROGRA 1 SONNET licenses sonnet lic Imgrd tcp port 7852 Starting vendor daemons lmgrd Started sonnetd pid F6D096B9 imgrd sonnetd using TCP port 2087 Sonnet daemon version 12 52 License id comet1 99 Host ID 97061101 Using options file C PROGRA 1 SONNET licenses license opt Server started on tina for emdesktop xgeom emvu patvu gds dxfgeo ebridge sonutil FEATURE xgeom INACTIVITY TIMEOUT set to 900 seconds FEATURE emvu INACTIVITY TIMEOUT set to 900 seconds FEATURE patvu INACTIVITY TIMEOUT set to 900 seconds If there are error messages in the log file please refer to FLEXnet Log File on page 61 Once the License Manager is up and running and licenses are available you may execute any of the Sonnet programs for which you have a license You may close the Lmtools interface by selecting File gt Exit from the Lmtools main menu If at any point in the process of setting up your Sonnet license you run into a prob lem please refer to the troubleshooting guide in Chapter 7 This chapter provides solutions to the more common problems encountered Step 10 Verifying the License Manager After starting the License Manager you need to run the project editor the graphical interface for inputting circuit geometry to veri
9. IP address is being returned for the server If not you will need to set up or amend your host file on the client Appendix Il FLEXnet Log File Entry Possible Solutions Entry Possible Solutions Entry Possible Solutions Unknown host lt hostname gt Vendor daemon sonnetd cannot talk to license manager Imgrd Check your TCP IP settings to verify that it is configured with an IP address If you are not on the license server type in ping lt server machine gt in a MS DOS command prompt window If you get Bad command or file name then you need to check your TCP IP settings If the ping works check that the correct IP address is being returned for the server If not you will need to set up or amend your host file on the client Retrying socket bind address in use port 7852 Two or more copies of the License Manager program Imgrd are running If it is not already present open the LMtools interface by selecting Start gt Programs Sonnet gt Sonnet from the Windows desktop Start menu The Sonnet task bar appears on your display Select Admin gt Lmtools from the main menu of the Sonnet task bar Click on the Configuration Using Services radio button on the Service License File page which is shown when LMtools is invoked Then click on the Start Stop Reread tab and click on the Stop Server command button until you receive a Unable to stop server message All copies o
10. Individua Fea eo j Server Name Using License File C Program Files sonnet licenses sonnet lic 40 Chapter 6 Advanced Issues 9 Click on the Perform Status Inquiry button The status should appear in the scroll box just below the button and appear similar to that shown below Status Flexible License Manager status on Tue 3 20 2009 13 56 Detecting lmgrd processes License server status jean License file s on jean License file s on TT2D C PROGRA 1 SON NET licenses sonnet lic tina license server UP MASTER vl1 5 Vendor daemon status on tina sonnetd UP vll 5 Feature usage info Users of emdesktop Total of 5 licenses available Users of xgeom Total of 5 licenses available Users of emvu Total of 5 licenses available Users of patvu Total of 5 licenses available Users of gds Total of 5 licenses available Users of dxfgeo Total of 5 licenses available Users of ebridge Total of 5 licenses available Users of sonutil Total of 5 licenses available 10 Once the License Manager is up and running and licenses are available you may execute any of the Sonnet programs for which you have a license If you receive an error message please refer to Chapter 7 Troubleshooting which provides solutions for the more commonly encountered problems Starting FLEXnet Automatically To setup the FLEXnet license manager to execute automatically upon startup do the foll
11. Log _ License Status License ID Host ID Version Emserver Status Control SonnetCluster Status Control Thread Control Diagnostics gt Command Restrict Suite MW Office Interface Agilent ADS Interface Configuration Chapter 3 Installation for Most Users 3 The FLEXnet Lmtools interface appears on your display with the Ser vice License File page displayed If it is not already selected click on the Configuration using Services radio button in the Lmtools interface LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Start Stop Reread Server Status Server Diags Config Services Borrowing Services allow FLEXnet Servers to run in the background Server List Configuration using License File Configuration using Services Sonnet 12 52 TT LMTDOLS ignores license file path environment variables 4 Check the entry in the list of services and verify that the correct version of the Sonnet license manager is selected If it is not click on the Son net 12 xx entry line The selected line is highlighted in blue 5 Click on the Start Stop Reread tab in the Lmtools interface A list of FLEXnet license services should appear with the Sonnet 12 xx entry highlighted LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Set
12. Total of 5 licenses available Total of 0 licenses in use Users of patvu Total of 5 licenses available Total of 0 licenses in use Users of gds Total of 5 licenses available Total of 0 licenses in use Users of dxfgeo Total of 5 licenses available Total of 0 licenses in use Users of ebridge Total of 5 licenses available Total of 0 licenses in use Users of mwoint Total of 5 licenses issued Total of 0 licenses in use Users of bbextract Total of 5 licenses issued Total of 0 licenses in use Users of cvbridge Total of 5 licenses issued Total of 0 licenses in use Users of sonutil Total of 5 licenses available Total of 1 licenses in use 8 If the license status is good similar to the status above then select Admin gt View FLEXnet Log from the main menu of the Sonnet task Chapter 3 Installation for Most Users bar The FLEXnet log file is opened in Notepad The log file should appear similar to that shown below highlighting added for clarity UUAA wo gs 5702 32 5 02 32 reserved 02 102 2023 1 02 02 02 202 102 202 1 02 1 02 702 7024 202 2023 102 02 1 02 32 32 32 132 232 234 34 34 35 35 25 135 35 35 37 237 237 238 lmgrd lmgrd lmgrd lmgrd sonnetd sonnetd sonnetd sonnetd sonnetd sonnetd sonnetd sonnetd sonnetd sonnetd sonnetd TIP lmgrd FLEXnet v11 5 started on tina 03 01
13. any previous releases before installing this version It will be possible to activate either version of the software through the Sonnet program menus Skip to Step 4 Loading the Software on page 17 b Uninstalling Make sure that no Sonnet programs are running on the PC If you choose to delete the older version of the software select Start gt Programs gt Sonnet gt Uninstall from the Windows desktop Start menu The uninstall command will leave any files that you have generated as well as any directories that were created in the Sonnet directory Step 4 Loading the Software Before loading your software you should have received your licensing information from Sonnet If you have not yet received your licensing information go back and complete Step 1 Obtaining Licensing Information on page 16 17 Windows Installation 1 To load the software please run the program beginning with setup_sonnet for example setup_sonnet1252 exe included in your download and follow the on screen instructions If you are installing the software from a CD ROM load the CD ROM and follow the on screen instructions NOTE You must be logged in as the Administrator or as a member of the administrator group in order to install the software 2 Once the setup program is complete continue with the next step Step 5 Installing the Hardware Key Driver NOTE You will require administrator privileges to install the driver Yo
14. on the Start Stop Reread tab to display the control page and click on the Start Server button to start the license manager 57 Windows Installation 8 Obtain a Sonnet license manager status by selecting Admin gt License Status from the main menu of the Sonnet task bar The Sonnet License Status window appears as shown below with the license manager status displayed 2 Sonnet License Status LODE mutil Copyright c 1989 2007 Macrovision Europe Ltd and or Macrovision Corpo Flexible License Manager status on Mon 3 23 2009 13 00 Detecting Imgrd processes License server status 7852 HAPPY License file s on HAPPY C PROGRA 1 SONNET 12 5 licenses sonnet lic The status message appears here 9 Look up the message in Appendix I License Manager Status Mes sages on page 59 The discussion of this message may provide a solution to your problem If this is not the case continue below 10 View the FLEXnet log file by selecting Admin gt View FLEXnet Log from the main menu of the Sonnet task bar The log file appears on your display 11 Find your log file output in Appendix II FLEXnet Log File on page 61 and try the solution 12 Refer to the FLEXnet End User Manual included in the PDF documen tation To open the manuals in PDF format click on the Manuals button on the Sonnet task bar Click on the Installation and Administration but ton on the page which appears in Acrobat Reade
15. path environment variables Check the entry in the list of services and verify that the correct version of the Sonnet license manager is selected If it is not click on the Son net 12 xx entry line The selected line is highlighted in blue Click on the Start Stop Read tab in the Lmtools interface A list of FLEXnet license services should appear with the Sonnet 12 xx entry highlighted LMTOOLS by Macrovision Corporation http Avww macrovision com Fie Edit Mode Help Service License File System Settings Utilities erver Status Server Diags Config Services Borrowing FLEXnet license services installed on this computer Start Server Stop Server ReRead License File r I Force Server Shutdown Advanced setings 22 NOTE This box must be checked to shut down a license server when licenses are borrowed Using License File Click on the Start Service button to start the license manager Imgrd exe The message Server Starting appears on the Status bar at the bottom of the Lmtools interface 39 Windows Installation 8 Click on the Server Status tab in the Lmtools interface LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Stop Reread Switch Report Log Server Diags Borrowing Helps to monitor the status of network licensing activities g Options Individual Daemon Perform Status Enquiry
16. the same license server The different license managers must be installed on different computers or run one at a time If you have a university copy of Sonnet you MUST remove any previous releases before installing this version Skip to Step 2 Loading the Software on page 30 b Uninstalling Step 2 NOTE 30 Make sure that no Sonnet programs are running on the PC If you choose to delete the older version of the software select Start gt Programs gt Sonnet gt Uninstall from the Windows desktop Start menu The uninstall command will leave any files that you have generated as well as any directories that were created in the Sonnet directory Loading the Software You must be logged in as the Administrator or as a member of the administrator group to perform the installation Chapter 4 Local Client Installation 1 To install your software run the file starting with setup_sonnet included in the download for example setup_sonnet1252 exe and follow the on screen instructions To install the Sonnet suite from a CD ROM load the CD ROM and follow the on screen instructions 2 Once the setup program is complete continue with the next step Step 3 Setting up licensing To set up the license on the client machine and enable your software do the following 1 Select Admin gt License from the main menu in the Sonnet task bar The License dialog box appears on your display 2 Click on the R
17. 25 23 lmgrd FLEXnet Copyright 1988 2007 Macrovision Corporation 5 25 23 lmgrd US Patents 5 390 297 and 5 671 412 5 25 23 lmgrd World Wide Web http www macrovision com 5 25 23 lmgrd License file s C PROGRA 1 SONNET licenses sonnet lic 5 25 23 lmgrd lmgrd tcp port 7852 5 25 23 lmgrd Starting vendor daemons 5 25 24 lmgrd Started sonnetd pid FFF76FDD 5 25 24 sonnetd Sonnet daemon version 9 b 5 25 24 sonnetd License id sonnetinternal 99 5 25 24 sonnetd Host ID 97061101 5 25 24 sonnetd Using options file C PROGRA 1 SONNET licenses license opt 5 25 25 sonnetd Server started on tina for emdesktop 5 25 25 sonnetd xgeom emvu 5 25 25 sonnetd patvu gds dxfgeo 5 25 25 sonnetd ebridge sonutil 5 25 26 sonnetd FEATURE xgeom INACTIVITY TIMEOUT set to 900 seconds 5 25 26 sonnetd FEATURE emvu INACTIVITY TIMEOUT set to 900 seconds 5 25 26 sonnetd FEATURE patvu INACTIVITY TIMEOUT set to 900 seconds 5 25 26 lmgrd sonnetd using TCP port 1503 Entry Cannot connect to license server Vendor daemon sonnetd cannot talk to license manager Imgrd Possible Check your TCP IP settings to verify that it is configured with an IP address Solutions 62 If you are not on the license server type in ping lt server machine gt ina MS DOS command prompt window If you get Bad command or file name then you need to check your TCP IP settings If the ping works check that the correct
18. High Frequency Electromagnetic Software SONNET Suites This page intentionally left blank WINDOWS INSTALLATION MANUAL Published April 2009 Release 12 Sonnet Software Inc 100 Elwood Davis Road North Syracuse NY 13212 Phone 315 453 3096 Fax 315 451 1694 Technical Support support sonnetsoftware com Sales Information sales sonnetsoftware com www sonnetsoftware com Copyright 1989 1991 1993 1995 2009 Sonnet Software Inc All Rights Reserved Registration numbers TX 2 723 907 TX 2 760 739 Copyright Notice Reproduction of this document in whole or in part without the prior express written authorization of Sonnet Software Inc is prohibited Documentation and all authorized copies of documentation must remain solely in the possession of the customer at all times and must remain at the software designated site The customer shall not under any circumstances provide the documentation to any third party without prior written approval from Sonnet Software Inc This publication is subject to change at any time and without notice Any suggestions for improvements in this publication or in the software it describes are welcome Trademarks The program names xgeom emstatus emvu patvu dxfgeo ebridge emgraph gds emserver emclient sonntcds and sonntawr lower case bold italics Co calibrated Lite LitePlus Level2 Basic Level2 Silver and Level3 Gold are trademarks of Sonnet Software Inc Son
19. Invalid returned data from license server No such file or directory This message indicates that a valid TCP IP address is not defined If your machine is not the license server open a MS DOS Command prompt window and type ping lt Server gt where lt Server gt is the hostname of the license server If you receive the message Bad IP Address lt Server gt then you need to check if the server is defined in the lt Windows gt Hosts file If you receive an answer you need to ensure that the IP address is the correct address for the server If the wrong address is returned or you do not receive a reply to your ping you need to update your hosts file This file is typically found at Entry Possible Solution Entry Possible Solution Entry Possible Solution Appendix III Application Error Messages c Windows system32 drivers etc If your Windows is installed in another directory substitute that directory for lt Windows gt An example of a Hosts file is shown below XLink recommend you not to edit this file directly Please use HOSTEDIT utility instead 192 56 4 5 galaxyl 192 56 4 13 galaxy2 192 56 4 14 quasar 192 56 4 7 jupiter 192 56 4 10 saturn Edit the file using a text editor such as Wordpad or Notepad Enter the TCP IP address of the license server followed by the hostname of the license server If you do not know the IP address or hostname of the license server o
20. LEXnet Log License Status License ID Host ID Version Emserver Status Control SonnetCluster Status Control Thread Control Diagnostics gt Command Restrict Suite MW Office Interface Agilent ADS Interface Configuration 3 The FLEXnet Lmtools interface appears on your display with the Server License file page displayed LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Stop Reread Switch Report Log Server Status Server Diags Borrowing Normally the license file is already specified To override it set it here r License File Configuration using License File Configuration using Services C Program Files sonnet licenses sonnet peo Status Messages 38 Chapter 6 Advanced Issues Click on the Configuration using Services radio button in the Lmtools interface The appearance of the Lmtools interface changes there is now a list of available FLEXnet services LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Start Stop Reread Server Status Server Diags Config Services Borrowing Services allow FLEXnet Servers to run in the background Server List C Configuration using License File Configuration using Services Sonnet 12 52 TT LMTDOLS ignores license file
21. OTE Chapter 3 Installation for Most Users Sonnet User s Manuals are available in electronic PDF format You access the manuals by clicking on the Manuals button on the Sonnet task bar or selecting Help Manuals from the Sonnet task bar main menu If you are a new user of Sonnet we highly recommend that you go first to the Getting Started manual This manual covers the important concepts you need in order to get the most out of Sonnet and contains beginning tutorials which familiarize you with the basic operations of the software This completes the installation of Sonnet software Instructions on how to run Sonnet programs are given in the Sonnet User s Manuals available in PDF format from the Sonnet task bar Please refer to these manuals for descriptions of the interfaces and how to start and run the Sonnet programs 27 Windows Installation 28 Chapter 4 Local Client Installation Chapter 4 Local Client Installation This chapter contains instructions for installing the software on a client machine when you have one or more floating licenses With a floating license you have the capability of installing the Sonnet suite locally while using a remote machine as the license server In this case you wish to install the software locally but have a remote machine act as the license server You should first perform a full installation on the license server as described in Chapter 3 Installation for Most Users
22. S DOS Prompt window on the PC and type 45 Windows Installation ping lt hostname gt where lt hostname gt is the name of either the UNIX or Linux server If the Windows PC knows the server machine it will respond to this command by indicating that it received a reply from the UNIX or Linux machine Please verify that the returned IP address is the IP address of your server If the IP address is not correct or if you do not receive an answer to your ping please see your system administrator 2 You will need to use the Admin License command on each Windows PC on the network Moving the Hardware Key After Installation If you wish to move the hardware key and hence the license server to another machine ensure that the clocks on the two computer are approximately the same within ten minutes then do the following 1 Make sure that no Sonnet programs are running on the PC 2 Stop the license manager For how to do this see Stopping the License Manager on page 43 3 Move the hardware key to the desired machine 4 If Sonnet software was NOT installed on the new machine as a license server uninstall and reinstall the software on the new machine For uninstall see Removing an Older Release after Installation on page 47 To reinstall do Step 4 Loading the Software on page 17 5 Select Start gt Programs gt Sonnet gt Sonnet from the Windows desk top Start menu to invoke the Sonne
23. SB Port USB Port Connector Parallel Port Twin Parallel Serial Connect this end to your computer s parallel port 25 Pin Connectors Parallel Port The first type of hardware key is a USB dongle This hardware key is connected to the PC s USB port The second type of hardware key is a Twin Parallel Serial dongle By default this hardware key is connected to the parallel port of your PC Please see the figure above to identify the parallel and serial sides of the hardware key The third type of key is a dongle which has two 25 pin connectors attached to it This dongle is connected to the PC s parallel port Windows Installation License Server Invoking You must decide on a license server In the case of a standard evaluation or node locked license the local machine is the license server The ethernet ID of this machine should be used as the host ID for licensing If you have a hardware key then it is attached to the local machine For a floating license or university license one machine in the network should be designated as the license server If you are using a hardware key this machine requires the hardware key attached to it Client machines do not require a Host ID The license manager FLEXnet executes on the license server Any supported operating system may act as the license server For details on the system requirements please go to www sonnetsoftware com req
24. Sonnet task bar appears on your display Select Admin gt View FLEXnet Log from the main menu of the Sonnet task bar Then refer to Appendix II FLEXnet Log File on page 61 to interpret the results Appendix Il FLEXnet Log File Appendix II FLEXnet Log File Selecting Admin gt View FLEXnet Log from the main menu of the Sonnet task bar allows you to view the contents of the log file The log file is replaced each time the license manager program Imgrd exe is run If Imgrd exe does not execute successfully the log file is not changed 61 Windows Installation Shown below is an example of the log file when the license manager is up and operating with no errors followed by common error messages found in the log file p2o 23 N m rd SSS SSS SSS SS SSS SS 5 25 23 lmgrd Please Note 5 25 23 lmgrd 5 25 23 lmgrd This log is intended for debug purposes only 5 2922 3 Imra There are many details in licensing policies 5 25 23 lmgrd that are not reported in the information logged 5 25 23 Imard here so if you use this log file for any kind 5 25 23 lmgrd of usage reporting you will generally produce 5 25 23 lmgrd incorrect results 5 25 23 lmgrd S32 253234 Imgrd SS SSSeseS5SoS5 SS S SeSe Se Se Se Se Se Se Se SSE SR SS 5 25 23 lmgrd 5 25 23 lmgrd 5 25 23 lmgrd pid FFFOSBBD 5 25 23 lmgrd FLEXnet vl1 5a started on tina IBM PC 2 14 2009 5
25. System Settings Utilities Start Stop Reread Server Status Server Diags Config Services Borrowing Services allow FLEXLM Servers to run in the background Server List Configuration using License File Configuration using Services Click on the Configure Services tab to display the setup configuration If the correct version of Sonnet does not appear in the Service Name field then select the correct version from the drop list LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Start Stop Reread Server Status Server Diags Config Services Borrowing Save Service Remove Service Configure Service Service Name Sonnet 12 54 Path to the Imgrd exe file CAPROGRA 1 sonnet bin imard exe __ Browse Path to the license file C PROGRA1 sonnet licenses license dat Browse Path to the debug log file C PROGRA 1 sonnet log flexlm log Browse View Log e IV Start Server at Power Up IV Use Services Press the CTRL ALT and DEL keys at the same time to open the task manager Verify that the license manager Imgrd and the Sonnet dae mon sonnetd are not currently running If you do not know how to do this reboot your computer After a reboot if the Start Server at Power Up is set in the Lmtools Configure Services page then you do not need to start it in the next step Click
26. TIP Many problems can be solved more quickly by going directly to view the FLEX net log file and looking up the message in Appendix II FLEXnet Log File on page 61 To view the FLEXnet log file select Admin gt View FLEXnet Log from the main menu of the Sonnet task bar 1 If you have multiple vendors using FLEXnet or multiple versions of Sonnet installed on your system verify that you are running the correct version of the license manager To do this select Start gt Programs gt Sonnet gt Sonnet from the Windows desktop Start menu The Sonnet task bar appears on your display ev Sonnet Task Bar 12 52 Ba Project View Admin Help Hardware Key License fine Edit License File Edit Al Manuals Project P View FLEXnet Log L License Status License ID Host ID Version Emserver Status Control SonnetCluster Status Control Thread Control Diagnostics gt Command Restrict Suite MW Office Interface Agilent ADS Interface Configuration 2 Select Admin gt Lmtools from the main menu of the Sonnet task bar The interface appears on your display 3 Click on the Configuration using Services radio button on the Services License File page which appears when you invoke the Lmtools inter face Chapter 7 Troubleshooting Ensure that the correct service is selected below the radio buttons LMTOOLS by Macrovision Corporation http fwww macrovision com File Edit Mode Help fi
27. btain them from your system administrator Could not get license Can not write data to license server WinSock error code Check the license server by following the troubleshooting scenario for Licensing Problems in Chapter 7 Could not get license Feature lt Sonnet Program gt Server node is down or not responding If your license server is running a firewall it may be blocking the licensing programs Imgrd exe and sonnetd exe from passing through You must configure your firewall to allow these two programs See your system administrator for instructions on configuring your firewall You should use port 7852 for Imgrd exe and 7853 for sonnetd exe Lost license temporarily suspending processing The hardware key may have been removed while the application was running First ensure that the hardware key is still attached to the license server Ifthis does not correct the problem check the license server by following the troubleshooting scenario for Licensing Problems in Chapter 7 73 Windows Installation Entry The drive or network connection that the shortcut lt program name gt Ink refers to is unavailable Make sure that the disk is properly inserted or the network resource is available and then try again Possible This message indicates that the network connection to a remote license server is Solution not connected or is malfunctioning Ensure that your network is connected and opera
28. censing for this client If you are doing multiple client installations you will need to do this procedure on each client Step 4 Verifying the Client Install You need to run the project editor to verify that your installation is complete and functioning correctly To verify this perform the following 32 Chapter 4 Local Client Installation 1 Select Start gt Programs gt Sonnet gt Sonnet from the Windows desk top Start menu The Sonnet task bar appears on your display Sonnet Task Bar 12 52 5 x Project Yiew Admin Help CRESDS Edit Analyze View View View Manuals Project Project Response Current Far Field Click on the Edit Project button on the task bar then select New Geome try from the pop up menu which appears The project editor main window should appear on your display with a new substrate as shown below with no error message 7 lt xgeom 12 52 File Edit View Tools Modify Circuit Analysis Project Window Help 5 untitled Jof x bae 9 oe Sep a sil Toolbox W Quick Start Guide zix This guide will help you through the steps of building your circuit Select method of circuit creation Draw manually in Sonnet Import circuit layout vv 7 Dont show me Quick Start Guide f 1 0x 240 0 100 0 mils Pointer ik Next gt Close Help This indicates that the client installation is functioning correctly You are now ready to run Sonnet programs If an
29. ct service is selected in the list below Then click on the Configure Services tab The short name of the directory appears in the Imgrd exe entry box as shown below Entry box The LMTOOLS by Macrovision Corporation http Amww macrovision com a File Edit Mode Hel shortnameiswhat E Me nep appears in place of SONNET_DIR in Configure Service your interface Save Service Service Name Sonnet 12 52 Remove Service Service License File System Settings Utilities Start Stop Reread Server Status Server Diags Config Services Borrowing Path to the Imgrd exe file APRO RA 1 sonnet bin imard exe __ Browse Path to the license file C PROGRA 1 sonnet licenses sonnet lic Browse Path to the debug log file C PROGRA 1 sonnet log flexim log Browse View Log Je I Use Services Entry CANNOT OPEN options file SONNET_DIR licenses license opt Possible Correct the directory to the license opt file in the sonnet lic file In the above Solutions case replace SONNET_DIR with the proper Sonnet directory The default location should be C program files sonnet If Sonnet was installed in another directory then specify that directory in place of SONNET DIR Remember that the path may not contain any names which use a space Also if your Sonnet directory is more than 8 characters long you must use the short name To determine the short name of your directory select Admin gt Lmtools from th
30. d The license manager program uses the license file sonnet lic to define the licenses available to the license manager You receive this file from Sonnet sent in response to the License Request Form In most cases the license file is found at lt Sonnet Directory gt licenses sonnet lic where lt Sonnet Directory gt is the location where Sonnet was installed on your system If you are using the Windows Vista operating system and you do not have administrator permissions and your license does not require a license manager for example if you are evaluating the software then the default location for the license file is in lt My Documents gt sonnet lt version gt licenses sonnet lic You may edit the sonnet lic file by selecting Admin gt Edit License File from the main menu of the Sonnet task bar The license manager program then launches the Sonnet daemon sonnetd exe which is specified in the license file The daemon uses the license file to verify the hardware key or ethernet address There are several tools available in the Sonnet Admin menu to facilitate debugging any problem with the licensing These tools are explained below in the troubleshooting scenario 55 Windows Installation 56 Troubleshooting Scenario Upon receiving an error message from the project editor when verifying the license manager or running another Sonnet application follow the procedure below to diagnose the problem
31. d exe did run then the Setup specified in the FLEXnet license manager interface was incorrect Note that the license manager first runs Imgrd exe which in turn runs the sonnetd exe program as specified by sonnet lic file 67 Windows Installation 68 Appendix III Application Error Messages Appendix III Application Error Entry Possible Solution Messages The following is a list of possible error messages received while running or attempting to run a Sonnet application such as xgeom The error message is displayed in a box which appears in front of the application window when you attempt to run it Note that since the Sonnet task bar does not require a license to run you will not receive an error message associated with running the task bar WARNING Lost License Lost Feature Check to see if the license server is still up and running If not start the license server Ensure that the hardware key was not removed from the license server If the key has been removed perform the following 1 Reconnect the hardware key 2 Stop then restart the license manager 3 Select Help gt License Info from the application main menu The License Info dialog box appears 4 Click on the Get command button to obtain a license 69 Windows Installation Entry Possible Solution Entry Possible Solution Entry Possible Solution Entry Possible Solution
32. e Solutions Appendix Il FLEXnet Log File 0 10 52 sonnetd EXPIRED lt program name gt The license for this program has expired First check the system clock on your computer to ensure that the correct date is entered If the correct date has been entered then you may have used an old license to create your licensing files or your license may have expired If you used an old license run Admin gt License using the correct license If the license has expired contact your Sonnet software representative to obtain a new license Starting vendor daemons License daemon startup failed File not found c program 1 sonnet bin sonnetd License daemon startup failed File not found sonnetd exe Edit the sonnet lic file Ensure that the correct daemon c SONNET_DIR bin sonnetd is specified In the above case you replace SONNET DIR with the proper Sonnet directory The default location should be C program files sonnet If Sonnet was installed in another directory then specify that directory in place of SONNET DIR Remember that the path may not contain any spaces Also if your Sonnet directory is more than 8 characters long you must use the short name To determine the short name of your directory select Admin gt Lmtools from the main menu of the Sonnet task bar When the Lmtools interface appears click on the Configure using Services radio button Ensure that the 65 Windows Installation corre
33. e Service Configure Service Service Name Sonnet 12 54 Path to the Imard exe file C PROGRA 1 sonnet bin Imgrd exe __ Browse Path to the license file C PROGRA 1 sonnet licenses license dat Browse Checkbox is on Path to the debug log file C PROGRA 1 sonnet log flexim log Browse View Log IV Start Server at Power Up IV Use Services 42 Chapter 6 Advanced Issues NOTE You must first check the Use Services checkbox before the Start Server at Power up checkbox is enabled It requires Administrator privileges to alter these settings Stopping the License Manager To stop the license manager select the Start Stop Reread tab in the Lmtools interface as described above in Starting the License Manager on page 37 Make certain the correct service is highlighted in the list and click on the Stop Server button The message Stopping Server appears in the status bar of Lmtools LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Server Status Server Diags Config Services Borrowing FlexIm license Services installed on this computer Start Server Stop Server ReRead License File T Force Server Shutdown Geechee NOTE This box must be checked to shut down a license server when licenses are borrowed Stopping Server The license manager is also stopped automatically wh
34. e main menu of the Sonnet task bar When the LMtools interface appears click on the Configuration Using Services radio button then click on the Configure Services tab The short name of the directory appears in the Imgrd exe entry box as shown in the picture above Entry Cannot find the FLEXnet log file Do you want to create a new file Possible This message indicates that the network connection to a remote license server is Solutions not connected or is malfunctioning Ensure that your network is connected and operating properly 66 Entry Possible Solutions Appendix Il FLEXnet Log File No log file exists Or the log file has not been updated The problem may be due to one of the following e The log file was not specified correctly in the FLEXnet License Manager interface Setup tab in the Imgrd exe text entry box Note that you may not have spaces in this line even if specified by the browser Thelmgrd program did not run e The wrong version of the Imgrd program ran Try to run the license manager by hand Perform the following In Windows Explorer change the directory to the Sonnet directory then to the bin directory In this example the Sonnet directory is the default c Program Files Sonnet If you have installed the software elsewhere then select that directory in the Explorer amp C Program Files Sonnet bin Loix View Go Favorites Help d C Program Files Sonnet bin z L
35. e the license file Try running Admin gt License again If this is not successful check the license server by following the troubleshooting scenario for Licensing Problems in Chapter 7 Entry Possible Solution Entry Entry Possible Solution Entry Possible Solution Entry Possible Solution Appendix III Application Error Messages Could not get license No such feature exists The feature is not listed in the sonnet lic file Check to ensure if the feature has been purchased Could not get license SIGN attribute required but missing from license You are using a pre 9 license file Contact your Sonnet representative to obtain and install a new license for release 9 Could not get license Feature has expired The license for the feature has expired First check the system clock on your computer to ensure that the correct date is entered If the correct date has been entered then contact your Sonnet software representative Hardlock API Not initialized Possibly hardlock service is not running This message occurs if you have failed to do a reboot after installation To correct this problem perform the following steps 1 Do a reboot of your computer 2 Uninstall the software by following the instructions in Removing an Older Release after Installation on page 47 3 Then reinstall the software by following the instructions in Chapter 3 Installati
36. ells you what information you need before contacting your Sonnet representative Requirements For the most up to date information about the system requirements please see http sonnetsoftware com requirements Compatibility This release is fully compatible with all prior releases However you may not use a release 12 project file in an earlier release of Sonnet Windows Installation Licenses Host ID Sonnet provides four types of licenses standard evaluation node locked university and floating The types of licenses are described below Standard Evaluation This license provides you with a copy of Sonnet on one machine and expires at the end of the evaluation period This license type does not require running the license manager FLEXnet You follow the instructions in Chapter 2 to install the software on the machine on which you wish to run Sonnet University This license provides you with a copy of Sonnet on one machine This license type does not require running the license manager FLEXnet You perform a standard installation on the machine on which you wish to run the software Node locked This provides a single license for one designated machine This license type requires that you run the license manager FLEXnet Typically you perform a standard installation on the machine on which you wish to run the software Floating This provides one or more licenses available for a network of machines The number o
37. emote use remote license server radio button The License Server Hostname and Port Number entry boxes are enabled 3 Enter the name of your license server and port number in the appropriate entry boxes The default port number is 7852 If you wish to use another port enter the value here 31 Windows Installation 4 Ifyou wish to install the license for all user accounts on your computer select the Install license for all users checkbox Note that you must have administrator permissions in order to use this checkbox Once you have applied this checkbox all future changes in licensing will require administration permissions even if you are changing the license for only one user account E License x This window allows you to set up your licensing to enable your software If you have not yet received a license you can request it from www sonnetsofiware com license License Server Type Local use license file typical evaluation or node locked license or this machine is the license server License File Browse Enter the license file sent to you by email Advanced License Server Hostname happy Port Number 7852 MW Install license for all users requires administration permissions If you are not sure what to select press Help Cancel Factory Defaults Help 5 Click on the OK button to close the dialog box and apply the changes That completes setting up your li
38. en you shutdown your computer 43 Windows Installation Determining License Usage To see which licenses are in use select Start gt Programs gt Sonnet gt Sonnet from the Windows desktop Start menu The Sonnet task bar appears on your display Select Admin gt License Status from the main menu of the Sonnet task bar Sonnet Task Bar 12 52 Project View Admin Help Hardware Key dd License Lmtools x Edit License File Edit A View FLEXnet Log STES License ID Host ID Version Emserver Status Control SonnetCluster Status Control Thread Control Diagnostics gt Command Restrict Suite MW Office Interface Agilent ADS Interface Configuration 44 Chapter 6 Advanced Issues The Sonnet License Status window appears on your display with output similar to that shown below The highlighted entries are a license in use lmutil Copyright c 1989 2009 Macrovision Europe Ltd and or Macrovision Corpo ration All Rights Reserved Flexible License Manager status on Fri 3 20 2009 15 08 Detecting lmgrd processes License server status 7852 isaac License file s on isaac C Program Files Sonnet license sonnet lic isaac license server UP MASTER vl1 5 Vendor daemon status on isaac sonnetd UP v11 5 Feature usage info Users of bbextract Total of 30 licenses issued Total of 0 licenses in use Users of cvbridge Total of 30 licenses issued Total
39. error message appears while trying to bring up the project editor please ensure that the licensing manager is up and running on the license server 33 Windows Installation 34 Chapter 5 Chapter 5 Uninstall Uninstall To remove a Sonnet release from your machine perform the following 1 2 Make sure that no Sonnet programs are running on the PC Stop the license manager For how to do this see Stopping the License Manager on page 43 Turn off the FLEXnet license manager automatic start at power up by selecting Start gt Programs gt Sonnet gt Sonnet from the Windows desktop Start menu When the Sonnet task bar appears on your display select Admin gt Lmtools from the main menu of the Sonnet task bar When the interface appears on your display click on the Configure using Services radio button on the Service License File page which appears when the Lmtools interface is invoked Ensure that the correct service for this release of Sonnet is selected in the list below the radio 35 Windows Installation button Click on the Configure Services tab of the Lmtools interface Click off the Start Server at Power Up option LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Start Stop Reread Server Status Server Diags Config Services Borrowing Save Service Remove Service Configure Serv
40. erver and the release 12 license server on another license server The second solution is to install both license managers on the same license server but only run one license manager at a time In the second case you must stop one license manager then start the other each time you wish to switch between versions It would not be possible to allow different users to run different versions of the software at the same time If this is important you should designate two servers as discussed above Initialization File An initialization file sonnet ini may be edited by selecting the Admin gt Diagnostics gt Edit sonnet ini File command from the Sonnet task bar Each Sonnet program reads this file during initialization to determine any system configuration settings Your software is delivered with a default initialization file containing comments that describe the syntax Please refer to this file for details If you need to change anything in this file you will normally be directed to the pertinent input by the documentation or by Sonnet support personnel The file is self documented each entry is followed by a short entry describing its purpose The keyword entries in the initialization file are used for both Windows and UNIX unless otherwise noted 49 Windows Installation 50 Chapter 7 Troubleshooting Chapter 7 Troubleshooting This chapter addresses problems encountered while installing and running the sof
41. f machines on the network may exceed the number of licenses however the number of copies of Sonnet which are being used at any one time is limited to the number of licenses purchased This license type requires you to run the license manager FLEXnet If a hardware key is used it should be attached to only the license server The other machines clients in the network do not require a hardware key Your license requires a Host ID to which to lock and a license file The Host ID can be provided in one of two ways By default the ethernet ID of the computer is used as the Host ID but in some cases a hardware key is attached to the computer and supplies the Host ID In that case your hostID will be in one of two formats depending on the type of hardware key Examples of HostID are 69002261 or 9 49B9C6E7 For a standard evaluation university or node locked license the ethernet ID of the local machine is the Host ID or the hardware key is installed on the local machine and supplies the Host ID For a floating license the ethernet ID of the license server is used or the hardware key is installed on the license server For a definition of the license server see the License Server below Chapter 1 Introduction Hardware Key Sonnet uses your ethernet address as the default Host ID In some cases the Host ID is provided by a hardware key There are three types of dongle which can be used as a hardware key shown below U
42. f the license manager have been stopped Wrong hostid exiting expected SONNET_KEY1 lt gt got SONNET_KEY1 lt gt or SERVER line says SONNET_KEY1 97120801 hostid is SONNET_KEY1 UNKNOWN Either you are having trouble accessing the hardware key or the hostid being read from the hardware key does not match the hostid in the license files If you are receiving the message that SONNET _KEY1 UNKNOWN this indicates that you are having trouble reading the hardware key See Problems Accessing the Hardware Key on page 53 Note that if you have multiple dongles on your computer all dongles except the Sonnet hardware key should be removed to ensure that the software is accessing the correct dongle 63 Windows Installation Entry Possible Solutions 64 Once you can access the hardware key use the Admin gt Hostid command on the Sonnet task bar to obtain the correct hostid The host ID which is displayed should be the same as the host ID in the license file To view the license file select Admin Edit License File from the Sonnet task bar main menu The hostid appears in the following line SERVER lt hostname gt SONNET_KEY1 lt hostid gt 7852 If these hostid values do not match then e Remove all dongles except for the Sonnet hardware key from your computer If Sonnet cannot find the Sonnet dongle it will read other types of dongles If there are multiple dongles on your machine Sonnet may be readin
43. fy that your Sonnet license is accessible and functioning correctly To verify this perform the following 1 Select Start gt Programs gt Sonnet gt Sonnet from the Windows desk top Start menu if the task bar is not already available on your display 25 Windows Installation 2 The Sonnet task bar appears on your display v Sonnet Task Bar 12 52 9 x Project Yiew Admin Help ee a a Edit Analyze View Manuals Project Project Pira Rd Far Field 3 Click on the Edit Circuit button on the task bar then select New Geome try from the pop up menu which appears The project editor main window should appear on your display with a new substrate as shown below with no error message 7 lt xgeom 12 52 File Edit View Tools Modify Circuit Analysis Project Window Help 7 lt untitled O x Das 88 29 RNA SS E Toolbox x W Quick Start Guide eix This guide will help you through the steps of building your circuit Select method of circuit creation Draw manually in Sonnet Import circuit layout 4 7 Dont show me Quick Start Guide Ji ove them 1 0 240 0 100 0 mils Pointer Next gt Close Help This indicates that the license manager is functioning correctly You are now ready to run Sonnet programs 4 If an error message appears while trying to bring up the project editor please refer to Licensing Problems on page 54 to find the source of the problem 26 N
44. g the wrong one If after removing all other dongles you cannot access the hardware key see Problems Accessing the Hardware Key on page 53 e Verify that you are using the correct dongle for this computer If not stop the license manager attach the correct dongle then start the license manager e Verify that you are using the correct license from Sonnet It is possible that you are using an old license from a previous release or a license intended for another computer with a different dongle If this is true re run Admin gt License using the correct license e Ifall of the above has not solved the problem it is possible that the license was created using the wrong hostid Please contact your Sonnet representative to obtain a new license using the hostid value obtained from the Admin gt Hostid command 0 10 52 sonnetd Invalid license key inconsistent authentication code Check the sonnet lic file Check the FEATURE or the INCREMENT line for the specified feature which in the above example is em The line may be split into several lines An example of a good line is FEATURE emunlimited sonnetd 12 0 1 apr 2020 30 AC886DAF5DDDC5C75B55 ck 86 SIGN 4E48EAAAB9BO Another possibility is that the data on the line may have been altered If the feature refers to a PACKAGE then check the PACKAGE line Again it may be split or the data may have been altered incorrectly Entry Possible Solutions Entry Possibl
45. h the license manager FLEXnet or the license file sonnet lic This section provides a brief description of the licensing set up followed by troubleshooting directions 54 Chapter 7 Troubleshooting Licensing Overview Sonnet licenses are controlled by a license manager FLEXnet which uses a license file to control the software availability You access FLEXnet through the Lmtools interface To invoke this interface select Start gt Programs gt Sonnet gt Sonnet from the Windows desktop Start menu The Sonnet task bar appears on your display Select Admin gt Lmtools from the main menu of the Sonnet task bar This interface allows you to start stop and obtain a status on the license manager The Service License File page of the interface allows you to select a Service Service choices exist if you have multiple vendors using FLEXnet The Configure Services page also allows you select the license manager program Imgrd the license file sonnet lic and the log file flexnet log for the service selected on the Service License page Note that these are set to the default when the software is installed and are updated automatically upon selection of a different service A WARNING You may have multiple license managers running simultaneously from multiple vendors However you may only run one Sonnet license manager at a time Once Start is selected the license manager program Imgrd exe is launche
46. ice Service Name Sonnet 12 52 z Path to the Imard exe file C PROGRA 1 sonnet bin imgrd exe Browse Path to the license file C PROGRA 1 sonnet licenses sonnet lic Browse H 13 2 Checkbox 1S off Path to the debug log file C PROGRA 1 sonnet log flexim log Browse View Log Start Server at Power Up IV Use Services Use services checkbox 4 Make sure the Use Services checkbox is disabled on the Configure Ser vices page of the Lmtools interface 5 Select Start gt Programs gt Sonnet gt Uninstall from the Windows desktop Start menu The uninstall command will leave any files that you have generated as well as any directories that were created in the Sonnet directory 6 The Sonnet directory which was created as part ofthe installation is not deleted because ofthe files like the licensing file that were created after the installation Because of this uninstall reports that some elements could not be deleted 7 If you installed a hardware key device driver as part of your Sonnet installation you will also need to delete the hardware key Device driver Select Admin gt Hardware Key gt Uniinstall Driver from the Sonnet task bar menu Follow the on screen instructions to uninstall the device driver 36 Chapter 6 Advanced Issues Chapter 6 Advanced Issues This chapter addresses installation issues not covered in the basic installation instructions If none of the items be
47. inks gt admin lan 6769 adf aksdiag exe E brik exe E checkiy exe FR checkmemexe F copyex exe E dfcontig exe E dspport exe E drfgeo exe Mem ese emgraph exe fm emstatus exe Bg emvuere Eigds ere g 9e03d exe gj hidrv32 exe E dcsub exe E infstat exe E imard exe E Imtools exe F inutil exe J make_license exe Endiag32 exe startlm bat Endiagdos exe H patvuere E sthl exe JE runwin exe MS DOS Batch File E sonemd ese E sondiag ere sonnet exe E sonnetd exe Lidia E stunex exe E ssditf exe Eunbckem exe unzip exe 6 14 01 4 01 AM F rgeomexe E zip ere 2 ctl3d95 dll 9 ctl3dnt dil I imsleht1ddl ag imsimmttd dll as msvcittdi msvop60 dil Size 896 bytes 8 mevert dil snmba46 dil snmpr460 dl 8 snmte46 di a tls704d6 di 8 geo3d cnt asdiag hip se03d hip Eigetportcom sd eye com By hisearch bat E hltest bat 3 soninfo bat E testem bat fia files sum E blank tat 2 pitrace tat Double click on the startlm bat file to run it If this works determine if the log file is being updated by editing the log file and deleting all its contents Run startlm bat again and check for new messages in the log file If there are no new messages Imgrd exe did not run If startlm does not run check the error messages If the error messages do not provide a solution then reinstall the software If there are new messages showing that Imgr
48. ion file 49 installation multiple releases 47 of license server 15 29 of network client 29 L license manager autostart 41 choosing a service 48 controller 21 37 43 daemon 21 log file 25 log file output 61 67 multiple vendors 21 48 problems 54 starting 37 38 stopping 16 43 verifying 25 license server 10 installing 15 network client install 29 using UNIX computer 45 license status 24 licenses determining license usage 44 overview 55 problems 54 setting up 25 types of 8 Imgrd 21 Imtools 21 service name 48 starting 38 77 Windows Installation Manual loading the software 13 17 local installation 29 log file 25 M moving the hardware key 46 multiple releases 47 choosing a service 48 multiple vendors 48 N network installation 29 new geometry 26 node locked license 8 O old release see previous release older version 17 P PC license server 10 power saver 10 previous release keeping 17 30 removing 47 uninstalling 16 29 R relocating the hardware key 46 S server hostname 21 license 10 15 29 service 23 choosing 48 name 48 Sonnet directory 55 menu 21 37 representatives 37 running multiple releases 48 uninstalling software 35 Sonnet task bar see task bar Sonnet User s Manuals 27 sonnet ini 49 sonnetd 21 55 standard evaluation installation 13 78 license 8 starting license manager automatically 41 starting the license manager 37 stopping the license manage
49. log box The thread initialization file is usually used by a system administrator to set up thread controls for multiple users The thread initialization file threadcontrol ini may be found in the lt Sonnet Directory gt data folder where lt Sonnet Directory gt is the location where the software was installed The fields available in the initialization file are the same as the controls available in the dialog box see below for details The second way to override the algorithm is through the Thread control dialog box The settings in this dialog box affect only your analysis jobs To access the Thread control dialog box open the Sonnet task bar and select Admin gt Thread Control from the task bar main menu Click on the Help button in the dialog box for an explanation of the controls Index Index A Admin menu 10 administrator privileges 18 43 advanced issues 37 auto diagnostics 7 51 B bootup license manager 41 C client installation 29 verifying installation 32 clock 21 compatibility with prior releases 7 D daemon 21 37 55 demo 13 diagnostics 7 51 E edit circuit 26 e mail 21 error messages 69 74 evaluation 13 extension mapping 47 F filenames extension mapping 47 FLEXnet license manager see license manager floating license 8 29 H hardware key installing 19 moving after installation 46 problems accessing 53 verifying 20 hostid 20 hostname 21 determining 47 initializat
50. low addresses your concerns contact your System Administrator If you are the System Administrator then contact your Sonnet Representative A list of authorized Sonnet support representatives is available on our web site at www sonnetsoftware com reps System Administration This section provides instructions for using FLEXnet the license manager overseeing the applications and uninstalling the software Starting the License Manager If you are attempting to run FLEXnet with multiple vendors please refer to Running FLEXnet with Multiple Vendors on page 48 The Sonnet menu provides a License Manager Tools Lmtools interface under the Admin menu This interface allows you to start and stop the FLEXnet license manager program and vendor daemons 37 Windows Installation When you click on the Start button in the Lmtools interface the Imgrd exe program is launched The Imgrd exe program then runs the Sonnet daemon sonnetd exe The sonnetd exe program checks the Sonnet hardware key To start up the license manager and enable Sonnet programs you should perform the following 1 Select Start gt Programs gt Sonnet gt Sonnet in the Windows desktop Start menu The Sonnet task bar appears on your display 2 Select Admin Lmtools from the main menu of the Sonnet task bar Sonnet Task Bar 12 52 Project View Admin Help Hardware Key License Lmtools Edit License File Edit Al Manuals Project P View F
51. net em and em Cluster are registered trademarks of Sonnet Software Inc UNIX is a trademark of Unix Systems Labs Windows NT Windows2000 Windows ME Windows XP and Windows Vista are trademarks of Microsoft Inc AutoCAD and Drawing Interchange file DXF are trademarks of Auto Desk Inc SPARCsystem Open Windows SUN SUN 4 SunOS Solaris SunView and SPARCstation are trademarks of Sun Microsystems Inc ADS Series IV Touchstone and Libra are trademarks of Agilent Technologies Cadence and Virtuoso are trademarks of Cadence Design Systems Inc AWR and Microwave Office are registered trademarks and EM Socket is a trademark of Applied Wave Research Inc GDSII is a trademark of Calma Company Acresso FLEXIm and FLEXnet are registered trademarks of Acresso Software OSF Motif is a trademark of the Open Software Foundation IBM is a registered trademark of International Business Machines Corporation Linux is a registered trademark of Linus Torvalds Redhat is a registered trademark of Red Hat Inc SuSE is a trademark of Novell Inc Adobe and Acrobat are registered trademarks of Adobe Inc AWR and Microwave Office are trademarks of Applied Wave Research Inc Platform is a trademark and LSF is a registered trademark of Platform Computing Table of Contents TABLE OF CONTENTS TABLE OF CONTENTS 4 paia een ca ape a we 5 1 INTRODUCTION war eg ats dina earn Se avers ue ee wee 7 Help When You Need It
52. of 0 licenses in use Users of dxfgeo Total of 30 licenses issued Total of 0 licenses in use Users of ebridge Total of 30 licenses issued Total of 0 licenses in use Users of emdesktop Total of 30 licenses issued Total of 1 license in use emdesktop v12 0 vendor sonnetd floating license Administrator 64test 64test v11 0 isaac 7852 180 start Mon 2 19 13 31 Users of emvu Total of 30 licenses issued Total of 0 licenses in use Users of gds Total of 30 licenses issued Total of 0 licenses in use Users of emcluster Total of 30 licenses issued Total of 0 licenses in use Users of mwoint Total of 30 licenses issued Total of 0 licenses in use Users of patvu Total of 30 licenses issued Total of 0 licenses in use Users of remoteem Total of 30 licenses issued Total of 0 licenses in use Users of sonutil Total of 30 licenses issued Total of 1 license in use sonutil v12 0 vendor sonnetd floating license Using UNIX or Linux as the License Server If you have a network with both UNIX Linux and Windows platforms or any combination thereof it is possible to run the Windows software with a UNIX or Linux license server administrating the licenses This requires that you have the Sonnet 12 release installed on your UNIX or Linux license server 1 Each PC on your network needs to know the name address of the UNIX or Linux license server To determine if your PC already knows the license server open an M
53. on 2 Select Admin gt Hostid from the main menu of the Sonnet task bar A window with the hostid number displayed will appear on your display 3 If you receive UNKNOWN in the command prompt window as a result of the hostid command or your system hangs or crashes then see Prob lems Accessing the Hardware Key on page 53 The hardware key should be verified before continuing with the installation 4 Verify that the Hostid number is the same as the one you entered for your license request If the numbers do not match contact your Sonnet support representative A Chapter 3 Installation for Most Users 5 Continue with Step 8 Setting Up Your License File WARNING Make sure that the correct date and time are shown on your PC at all times The software does a reasonable check for the month and year on your system clock Step 8 Setting Up Your License File A You should have received the licensing information by e mail Both new and previous users will need to execute this step WARNING There are no spaces allowed in the Server Hostname If your hostname contains spaces you need to rename the computer 1 Please follow the instructions in your email Once you have completed setting up your license continue with the next step Step 9 Starting the FLEXnet License Manager If you are attempting to run FLEXnet with multiple vendors please refer to Running FLEXnet with Multiple Vendors on page 48
54. on for Most Users Could not get license socket call failed This message indicates that there is no TCP IP present on the machine If your machine is not the license server open a MS DOS Command prompt window and type ping lt Server gt 71 Windows Installation Entry Possible Solution 72 where lt Server gt is the hostname of the license server If you receive the message Bad IP Address lt Server gt then you need to check if the server is defined in the lt Windows gt Hosts file If you receive an answer you need to ensure that the IP address is the correct address for the server If the wrong address is returned or you do not receive a reply to your ping you need to update your hosts file This file is typically found at c Windows system32 drivers etc If your Windows is installed in another directory substitute that directory for lt Windows gt An example of a Hosts file is shown below XLink recommend you not to edit this file directly Please use HOSTEDIT utility instead 192 56 4 5 galaxyl 192 56 4 13 galaxy2 192 56 4 14 quasar 192 56 4 7 jupiter 192 56 4 10 saturn Edit the file using a text editor such as Wordpad or Notepad Enter the TCP IP address of the license server followed by the hostname of the license server If you do not know the IP address or hostname of the license server obtain them from your system administrator Could not get license
55. owing 41 Windows Installation 1 Select Start gt Programs gt Sonnet gt Sonnet from the Windows desk top Start menu The Sonnet task bar appears on your display 2 Select Admin gt Lmtools from the main menu of the Sonnet task bar The FLEXnet Lmtools interface appears on your display with the Server License File page shown Sonnet Task Bar 12 52 p x Project View Admin Help Hardware Key gt iS License fimo Edit License File Edit A l 5 Project P View FLEXnet Log License Status Manuals License ID Host ID Version Emserver Status Control SonnetCluster Status Control Thread Control Diagnostics Command Restrict Suite MW Office Interface Agilent ADS Interface Configuration 3 Click on the Configuration using Services radio button 4 Check the entry in the list of services and verify that the correct version of the Sonnet license manager is selected If it is not click on the Son net 9 entry line The selected line is highlighted in blue 5 Click on the Configure Services tab in the Lmtools interface The page is displayed in the Lmtools interface 6 Set the Start Server at Power Up checkbox to on LMTOOLS by Macrovision Corporation http Avww macrovision com File Edit Mode Help Service License File System Settings Utilities Start Stop Reread Server Status Server Diags Config Services Borrowing Save Service Remov
56. r Connect this end to your computer s parallel port 25 Pin Connectors Parallel Port Parallel Port Twin Parallel Serial The first type of hardware key is a USB dongle This hardware key is connected to the PC s USB port 19 Windows Installation The second type of hardware key is a Twin Parallel Serial dongle By default this hardware key is connected to the parallel port of your PC Please see the figure above to identify the parallel and serial sides of the hardware key The third type of key is a dongle which has two 25 pin connectors attached to it This dongle is connected to the PC s parallel port Step 7 Verifying the Hardware Key 20 After installing the hardware key you need to obtain your Hostid using the software to verify that the hardware key is accessible and functioning correctly To verify the key perform the following 1 Obtain the Hostid by selecting Start gt Programs gt Sonnet gt Sonnet in the Start menu of the Windows desktop The Sonnet task bar appears on your display Y Sonnet Task Bar 12 0 Project View Admin Help Hardware Key gt License Lmtools Edit License File Edit Mi cr E Project P View FLEXnet Log License Status Manuals License ID Version Emserver Status Control SonnetCluster Status Control Thread Control Diagnostics gt Command Restrict Suite MW Office Interface Agilent ADS Interface Configurati
57. r Then click on the FLEXnet License Administration Guide 13 If there is not an entry for your status message or problem refer to Auto Diagnostics on page 51 to collect the information you need and send it to your Sonnet representative 58 Appendix License Manager Status Messages Appendix I License Manager Message Possible Solutions Status Messages The following error messages appear in the Sonnet Run window in response to selecting Admin gt License Status from the main menu of the Sonnet task bar Be aware that in most cases you have to check the FLEXnet log file for further information Imutil Copyright c 1989 2009 by Macrovision Corporation All rights reserved Flexible License Manager status on Mon 3 10 2009 14 25 Detecting Imgrd processes Error getting status Cannot find license file 1 359 2 No such file or directory Process terminated with an error This indicates a missing license file Verify that the license exists It should be in the lt Sonnet Directory gt licenses sonnet lic Also check that the correct file is specified under License File in the Configure Services page of the LMtools interface Invoke the LMtools interface by selecting Admin Lmtools from the main menu of the Sonnet task bar 59 Windows Installation Message Possible Solutions Message Possible Solutions Message Possible Solutions Message Possible Solutions 60 U
58. r 43 system administration 37 47 system clock 21 T task bar 26 accessing manuals 27 invoking 10 troubleshooting 25 37 51 58 U uninstall 16 17 30 35 47 uninstalling a previous release 47 university license 8 17 30 UNIX license server 10 45 upgrade 17 30 USB 9 19 User s Manuals 27
59. ration http Awww macrovision com File Edit Mode Help System Settings Utilities Start Stop Reread Server Status Server Diags Contig Services Borrowing Services allow FLEXLM Servers to run in the background Server List Configuration using License File Configuration using Services You may have multiple License managers running simultaneously from multiple vendors However you may only run one Sonnet license manager at a time On the PC you may NOT combine sonnet lic files from other vendors you must have a Imgrd with a single sonnet lic file dedicated to Sonnet Other vendors must have their own Imgrd and lic file Running Multiple Releases of Sonnet Software 48 If you want to keep an earlier version of the software be aware that the license server for a previous release release 11 or earlier may not be run simultaneously with the license server for Version 12 nor can you run an older version of the software using a version 12 license You must use the license manager and license delivered with your previous software version to run that version The different license managers cannot run simultaneously on the same license server Chapter 6 Advanced Issues In order to run multiple releases of Sonnet software you may do one of two things The first is to use two different computers as license servers running the license manager delivered with that release on one license s
60. select Admin gt Hardware Key gt Test Key from the main menu of the Sonnet task bar The host ID which is displayed should be the same as the host ID in the license file To view the license file select Admin gt Edit License File from the Sonnet task bar main menu Look at the SERVER line to see the Host ID The hardware key must be attached to your computer and accessible BEFORE starting the License manager e First verify that the key is attached to the correct port on your machine and that it is firmly seated in the socket e Inorder to use a hardware key you must install the hardware key device driver during the installation You may perform an install by selecting Admin gt Hardware Key gt Install Driver from the task bar main menu e Fora USB key verify that the USB port is functioning properly by plugging in a USB device Or plug the USB hardware key into a different USB port on your computer e If you are using a non USB key and have multiple hardware keys remove all but the Sonnet key Attempt to access the key by selecting Admin gt Hardware Key gt Test Key from the Sonnet task bar menu If the access is successful try reattaching the keys in a different order e If your system crashes or locks up when you execute Admin gt Hardware Key gt Test Key or the Admin gt Hostid command attempt the following For non USB keys The hardware key device driver initiates a search for your hardware key by testing for
61. sers of emdesktop Error 1 licenses unsupported by licensed server Check the FLEXnet log file by selecting Start gt Programs gt Sonnet gt Sonnet in the Windows desktop Start menu The Sonnet task bar appears on your display Select Admin gt View FLEXnet Log from the main menu of the Sonnet task bar Then refer to Appendix II FLEXnet Log File on page 61 to interpret the results Users of emdesktop Cannot get users of em No such feature exists Check the FLEXnet log file by selecting Start gt Programs gt Sonnet gt Sonnet in the Windows desktop Start menu The Sonnet task bar appears on your display Select Admin gt View FLEXnet Log from the main menu of the Sonnet task bar Then refer to Appendix II FLEXnet Log File on page 61 to interpret the results lt hostname gt Invalid Parameter The most likely source of this message is that you do not have a TCP IP address defined Check the FLEXnet log file by selecting Start gt Programs gt Sonnet gt Sonnet in the Windows desktop Start menu The Sonnet task bar appears on your display Select Admin gt View FLEXnet Log from the main menu of the Sonnet task bar Then refer to Appendix II FLEXnet Log File on page 61 to interpret the results Vendor daemon status on lt hostname gt sonnetd Cannot connect to license server Check the FLEXnet log file by selecting Start gt Programs gt Sonnet gt Sonnet in the Windows desktop Start menu The
62. sing button For instructions on setting up emCluster once your installation is complete please refer to the PDF manual emcluster Processing To access this manual select Help Manuals from the menu of any Sonnet application Click on the Installation and Administration button in the PDF which appears on your display then click on the emcluster Processing button 15 Windows Installation Step 1 Obtaining Licensing Information All users previous and new must request a license This is true even if you are upgrading from a 12 0 beta release You may request a license from the Sonnet web site In order to do this go to www sonnetsoftware com license Once you receive your licensing info you may set up the licensing in Step 8 Setting Up Your License File on page 21 Once you have received your licensing information from Sonnet continue the installation Step 2 Stopping the FLEXnet License Manager A If this is the first installation of Sonnet on your system you do not need to perform this step Skip to Step 4 Loading the Software on page 17 If you are upgrading from a previous release which used a License Manager you need to stop the license manager if it is presently running before performing an uninstall of the previous release or before installing this software If you do not know how to stop the license manager see Stopping the License Manager on page 43 WARNING Note also that you sho
63. sktop license is used to run the job If the Desktop license is not available then the High Performance license would be used Scenario 2 You have one Desktop license and one High Performance license and are performing your analysis on a computer with eight cores The software would attempt to use the High Performance license first since this license can utilize all available processing resources and therefore finish the job faster If the High Performance license is not available then the Desktop license is used but this limits the analysis to only two of your cores Scenario 3 You have one desktop license and one High Performance license and are performing your analysis on a computer with four cores The software would attempt to use the High Performance license first so that all four cores would be used and the analysis would take less time Only four of the possible eight threads enabled by the license would be used due to the physical limitations of the computer If the High Performance license is not available then the Desktop license is used but this limits the analysis to only two of your cores Note that in the case of the High Performance license the extra four threads are unused and unavailable to other users while the license is checked out It is possible to override this algorithm by using your own settings for multi threaded license use There are two ways to do so using the thread initialization file or the Thread Control dia
64. t task bar 6 Select Admin gt License from the main menu of the Sonnet task bar 7 Click on the Local radio button and browse to select the sonnet lic license file sent to you by Sonnet 8 Click on the OK button to close the dialog box and apply the changes 9 For each client machine in your network on which you run Sonnet you must run the Admin gt License command and select the Remote option The name of the new license server should be entered 10 Start the license manager on the new machine For instructions on how to start the license manager see Starting the License Manager on page 37 46 Chapter 6 Advanced Issues Determining Your Hostname To determine your hostname do the following 1 Select Start gt Programs gt Sonnet gt Sonnet from the Windows desk top Start menu The Sonnet task bar appears on your display 2 Select Admin gt Lmtools from the main menu on the Sonnet task bar The Lmtools interface appears on your display 3 Click on the System Settings tab in the Lmtools interface The hostname appears in the Computer Hostname entry box NOTE You need to ensure that the hostname which appears in your sonnet lic file AND under Computer name are the same Removing an Older Release after Installation When Sonnet software is installed a mapping of filename extensions to applications is provided to Windows This allows you to double click on a file to invoke a program
65. the key through a sequence of addresses If one of these addresses conflicts with an I O address presently in use on your computer the system may lock up or crash To correct this you can set an environment variable HL_ SEARCH HL_ SEARCH should be set to the I O address of the port to which the hardware key is attached followed by a letter indicating port type shown in the table below p for parallel e for 53 Windows Installation ECP n for NEC Japan c for Compaq Contura Port ID Letter Type of Port p Parallel Port e Parallel port in ECP mode n Japanese NEC c Compaq Contura Docking Base i IBM PS 2 For example if the parallel port address is 378 then select Admin Command Window from the task bar main menu At the prompt type set HL_SEARCH 378p unlockem m The Host ID should be output to the DOS window If this is successful then permanently set the environment variable HL _ SEARCH to 378p If the hardware key test fails run the Auto Diagnostics program For instructions see Auto Diagnostics on page 51 This should allow Sonnet support personnel to determine if there is a problem with your hardware key Once you have the ability to access the hardware key continue the installation If the hardware key remains inaccessible please contact your Sonnet Software representative Licensing Problems The inability to run Sonnet programs is often due to a problem wit
66. ting properly 74 Appendix IV License Usage for Multi threaded Processing Appendix IV License Usage for NOTE Multi threaded Processing There are two types of multi threaded licenses The Desktop license which enables up to two threads of processing at one time and the High Performance license which allows you to use up to eight threads at a time It is not uncommon to have both types of licenses available when using floating licenses for multiple users In this case the software uses an algorithm whose intention is to make the most efficient use of your licenses The software always uses the highest thread capacity license as long as it provides a speed advantage If there is no speed advantage then the lesser capacity license is used There are some scenarios described below to demonstrate how the algorithm operates If you plan on using your computer as a dedicated Sonnet server we recommend that you not get a computer with hyperthreading or that you turn the hyperthreading off Due to how processing resources are allocated there is no significant reduction in Sonnet processing time using hyperthreading Scenario 1 You have one Desktop license and one High Performance license and are performing your analysis on a computer with a dual core Since your computer is only capable of processing two threads at a time there is no speed 75 Windows Installation 76 advantage to using the High Performance license so the De
67. tings Utilitie erver Status Server Diags Config Services Borrowing FLEXnet license services installed on this computer Start Server Stop Server ReRead License File n I Force Server Shutdown RIE aa NOTE This box must be checked to shut down a license server when licenses are borrowed Using License File 6 Click on the Start Server button to start the license manager Imgrd exe The message Server Starting appears on the Status bar at the bottom of the Lmtools interface You will receive no further status messages on the server so continue with the next step 23 Windows Installation 24 7 Select Admin gt License Status from the main menu of the Sonnet task bar The Sonnet Run window appears on your display with the License status in the output window It should appear similar to the window shown below lmutil Copyright c 1989 2009 Macrovision Europe Ltd and or Macrovision Corporation All Rights Reserved Flexible License Manager status on Fri 3 20 2009 14 36 Detecting lmgrd processes License server status 7852 D6LM8081 License file s on star C PROGRA 1 SONNET licenses sonnet lic star license server UP MASTER vl1 5 Vendor daemon status on star sonnetd UP v11 5 Feature usage info Users of emdesktop Total of 5 licenses available Total of 0 licenses in use Users of xgeom Total of 5 licenses available Total of 0 licenses in use Users of emvu
68. to Sonnet dialog box which appears note the exact error messages displayed on the computer screen when you attempted to install or run Sonnet software which Sonnet program you were running when you encountered the error and what actions caused the error E Send email to sonnet KW Include diagnostics file 210KB Select this checkbox to include your diagnostics output file Your Name user sondiag txt in the Your Country United States email to Sonnet Your Email ddress juserl sonnetsoftware com Description of your problem Enter information here Click here to email the information and file to Sonnet 3 Verify that your email address and name are correct 4 Select your country from the drop list This information will be used to route your email to the correct Sonnet representative 5 Click on the Send button to send the information and diagnostic file to your Sonnet representative If this send method fails or you have a preferred email client send an email to support sonnetsoftware com with the sondiag txt attached 52 Chapter 7 Troubleshooting Problems Accessing the Hardware Key NOTE Locking to your ethernet address is the default for Sonnet licensing however in some cases a hardware key may be used Listed below are common problems which cause key inaccessibility After each solution is attempted try to access the key to see if the problem is solved To access the key
69. to launch the project editor xgeom to verify that the installation is correct Be aware that the majority of this manual is devoted to advanced issues and troubleshooting the Floating License Manager which is not part of a standard evaluation copy 14 Chapter 3 Installation for Most Users Chapter 3 Installation for Most Users The instructions in this chapter should be followed by all users except those installing a standard evaluation see Chapter 2 Standard Evaluation Installation on page 13 and those installing software on a client Windows PC using a floating license network installation A network installation is one which involves a floating or site license For these types of licenses install the software on the license server following the directions in this chapter Once you have verified that Sonnet is operating correctly on the server you must perform a local install on each client machine in the network on which you wish to make Sonnet available For instructions on how to do this please refer to Chapter 4 Local Client Installation on page 29 For instructions on setting up remote em processing once your installation is complete please refer to the PDF manual Remote em Processing To access this manual select Help gt Manuals from the menu of any Sonnet application Click on the Installation and Administration button in the PDF which appears on your display then click on the Setting Up Remote em Proces
70. tware The next section Auto Diagnostics details how to run Sonnet s automatic diagnostics program The following sections Problems Accessing the Hardware Key and Licensing Problems discuss common problems with hardware keys and licensing files and how to solve them Auto Diagnostics If you run into problems with installing the software you may run Sonnet s automatic diagnostics program This program outputs error messages if problems are found and may help you to diagnose and fix the problem If you are still unable to solve your problem you can use the diagnostic window to send an email to your Sonnet representative 1 Run the diagnostics program by selecting Admin gt Diagnostics gt Trouble Report from the main menu on the Sonnet task bar A browse window appears which allows you to select the directory in which to save the output of the diagnostics program sondiag txt This program collects your system information licensing file FLEXnet log file regis try items and other troubleshooting information and outputs all the data to the file sondiag txt 51 Windows Installation If errors are found while the diagnostics are running messages are displayed in the Sonnet diagnostics window These may serve to identify the problem Running the Trouble Report command may take several minutes When the program is complete click on the Send button in the diagnostics window 2 In the Send email
71. u must install the hardware key device driver in order to access your hardware key To install the driver do the following 1 Select Start gt Programs gt Sonnet gt Sonnet from the Windows desk top Start Menu to open the Sonnet task bar 2 On the Sonnet task bar select Admin gt Hardware Key gt Install Driver from the main menu v Sonnet Task Bar 12 0 x Project View Help Test Key vs License Install Driver Lmtools Uninstall Driver v Edit License File Reset Hardware Key Edit hi i Manuals Project P View FLEXnet Log License Status License ID Host ID Version Emserver Status Control SonnetCluster Status Control Thread Control Diagnostics gt Command Restrict Suite MWOffice Interface Agilent ADS Interface Configuration 3 Follow the on screen instructions for installing the device driver 18 Chapter 3 Installation for Most Users 4 Once the setup program is complete continue at Step 6 Installing the Hardware Key Step 6 Installing the Hardware Key If you have a hardware key the hardware key must be connected to your PC in order to run the software For a standard evaluation or node locked license the hardware key is connected to the local machine For a floating license the hardware key is only required on the server There are three types of dongle which can be used as a hardware key shown below USB Port USB Port Connecto
72. uirements the Sonnet Task Bar To invoke the Sonnet task bar select Start gt Programs gt Sonnet gt Sonnet from the Windows desktop Start menu The Sonnet task bar appears on your display Y Sonnet Task Bar 12 52 Project View Admin HEEE Edit Analyze View View View Manuals Project Project Response Current Far Field Admin Menu The Admin menu on the main menu bar allows you to access functions used in starting stopping and troubleshooting the license manager Power Saver and em Processing Time 10 Most computers come equipped with power saver modes enabled Power saver mode often turns off the display or slows down the CPU after a specified period of time with no input from the keyboard or mouse Chapter 1 Introduction The power saver feature on your computer could result in your CPU running at a slower speed This will considerably increase em processing times when performing overnight or weekend runs You should also be aware that running a screen saver can divert system resources from an em analysis again resulting in increased processing times To avoid this problem disable the power saver and screen saver features on your computer The control for power saver modes are usually located in your startup BIOS The screen saver is controlled in the Display Properties dialog box Please see your system administrator or your system s documentation for more information on these features
73. uld turn off the Start Server at Power Up checkbox on the Configure Services page of the Lmtools interface Step 3 Uninstalling the Previous Release 16 If this is the first installation of Sonnet on your system you do not need to perform this step Skip to Step 4 Loading the Software on page 17 A NOTE Chapter 3 Installation for Most Users If you are upgrading from a previous release you may choose to uninstall the previous release or keep the previous release We recommend that you uninstall previous releases to avoid future complications WARNING It is important if you chose to remove the older version that the older version be removed BEFORE installing the new software This will prevent the uninstall command from removing files required for the new version a Keeping the Previous Release If you want to keep an earlier version of the software be aware that the license server for a previous release release 11 or earlier may not be run simultaneously with the license server for Version 12 nor can you run an older version of the software using a version 12 license You must use the license manager and license delivered with your previous software version to run that version The different license managers cannot run simultaneously on the same license server The different license managers must be installed on different computers or run one at a time If you have a university copy of Sonnet you MUST remove

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