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FrontDoor Manual (ver 5.3.3)

1. 1 Introduction 2 FrontDoor The Gatekeeper 2 1 What Is FrontDoor 2 1 1 User Management 2 1 2 Server Setup FrontDoor acts as the gatekeeper to your Tightrope Media Systems server It s the first thing you see when you access the server and it ensures that you re only allowed to do what you ve been given permission to do Most users will only have a fleeting experience with FrontDoor They ll use it to log in maybe change their password then immediately continue on to other applications like Carousel or Cablecast Administrators however will dive much deeper into FrontDoor using it to shape what their users can see or do within Carousel or Cablecast FrontDoor plays two important parts in the Tightrope system User Manage ment and Server Setup Primarily FrontDoor acts as a single sign on application for Tightrope web applications This means that anyone who wants to use Carousel or Cablecast must first log in through FrontDoor To this end FrontDoor is responsible for keeping track of who gets to use the applications and to what extent More information about User Management can be found in chapter 3 on page 13 FrontDoor also maintains a set of configuration options that affect the entire system For example settings for synching the system clock are found in FrontDoor because it would be silly change those settings in both Carousel and Cablecast More information about Server Setup can be found in chap t
2. TIGHTROPE FrontDoor Release 5 The Manual OTightrope Media Systems User Manual for FrontDoor 5 3 3 Build 93 Printed October 16 2009 Contents 1 Introduction 1 1 Welcome to FrontDoor 1 2 About Tightrope coronas tdd ss berk 2 FrontDoor The Gatekeeper 2 1 1 User Management 2c ae ee o 212 Server Setup ss ees ernennen 2 2 The Language of FrontDoor I User Management 3 User Management Basics SL USA e san a ee AR a ai aao aa denen 3 2 Access Rights 22004445 HH aaa Ru en E 2 a acai nn a a reed SA Domains u Kr a aa da a EEEE Soo ARCAS a AL nt 4 Application Specifics 4 1 Things to Consider for Carousel 4 1 1 Carousel Access cocos 4 1 2 Domains Zones and Zone Tags 4 1 2 User Account Limitations gt sc ck RR ee 4 2 Things to Consider for Cablecast 42 1 Gablecast Access vous 00 ce bee ee wae 4 2 2 Domains Locations and Channels 4 3 Things to Consider for FrontDoor 4 31 FrontDoor ACCESS oda e E 5 A Walk through Creating Users With a Purpose 5 1 Step L gting cc a na a a 52 Step 1 Create Roles 2 644444446485 9 280 oS eos 39 DEP Create Users occ ee eh eS ea a ES 5 4 Step 3 Assigning Roles 5 5 Day to Day Tasks 6 54 eee aaa dea ewe ee as 5 5 1 Updating User Information 5 5 2 Deleting Users oo co 3 3 Se aa 5 5 3 Resetting User Passwo
3. A 3 4 Cablecast has a handful of Access Rights which allow you to limit what functionality your users can have Modify Schedule Location or Channel based Allows users to alter the schedule for a single channel or for every channel at a location based on domain Every user can view schedules this access right allows users to modify a schedule Modify Crawl Schedule Location or Channel based Allows users to alter the schedule of crawls for a single channel or for every channel at a location based on domain Every user can view crawl schedules this access right allows users to modify a crawl schedule Modify Shows Location based Allows users to alter show records for all shows at a location Every user can view a show record this access right allows users to modify a show record Autopilot Force Location based Allows users to force events on devices for a specific location A 3 Access Rights In Cablecast 65 A 3 5 Autopilot Send Location based Allows users to send autopilot on a location A 3 6 Modify Location Settings Location based Allows users to change settings for a specific location A 3 7 Modify System Settings Global Allows users to alter the system settings regardless of location or chan nel A 3 8 Plugin Access Global Allows users to access Cablecast plugins regardless of location or chan nel A 3 9 Reporting Access Global Allows users to run and view reports regardless of
4. We re still missing Scott Let s give him an account following the same set of steps that we used with John When finished we should see three accounts in the list just like figure 5 13 User Accounts First Last User Name Email Last Login Admin Account admin admin myserver com 3 7 2007 3 20 43 PM Edit User Scott Jann scott scott myserver com 3 7 2007 2 31 59 PM Edit User Assign Roles John Reilly jr jr trms com 3 7 2007 3 52 17 PM Edit User Assign Roles New User At this point both John and Scott have accounts on the system but they don t have any Roles We ll give them some roles in the next section 5 4 Step 3 Assigning Roles We have successfully created accounts for our users but at this point they still can t do very much Let s give them some Roles After creating the accounts in the last section we were automatically taken to the Role Assignments screen We skipped this step then but now let s take a closer look The 5 4 Step 3 Assigning Roles 33 FIGURE 5 14 The Role Assign ment screen FIGURE 5 15 The Assign Roles link Role Assignments screen is shown in figure 5 14 There are two ways to access this screen The first we ve already seen after creating a user you are automatically sent there to set up Roles for your new user The second way is by clicking on the Assign Roles link located on the User Accounts List as seen in figure 5 15 Ro
5. 4 Application Specifics 5 A Walk through Creating Users With a Purpose 5 1 Step 0 Logging in FIGURE 5 1 Logging in as Admin Carousel Cablecast Server Setup User Management Change Password Logout 5 2 We ve spent a lot of time talking about the theory of managing users in FrontDoor In this chapter the rubber meets the road as we walk through the entire process of creating and maintaining user accounts We ll use John and Scott first mentioned in section 3 3 on page 14 as a running example throughout this chapter Before we can do anything in FrontDoor we must first log in In order to access the User Management areas of FrontDoor be sure to log in with an account that has the proper Access Rights The Admin account has access to every area of the software so we ll log in as Admin as in figure 5 1 By default the Admin password is trms Welcome to FrontDoor Please log in User Name admin Password e Log In After successfully logging in we see the FrontDoor main menu If you don t see a User Management link then odds are you logged in with an account that doesn t have access to the User Management area of FrontDoor Let s proceed Click on the User Management link Step 1 Create Roles User Accounts Role Setup Once we re in the User Management area we re presented with two options User Accounts and Role Setup It s tem
6. 5 5 5 Changing Passwords Anyone with a user account in FrontDoor can change his or her password by first logging in with the current password and clicking on the Change Password link on the main menu figure 5 30 FIGURE 5 30 FrontDoor s main menu contains a link to change the password for your account Carousel Cablecast Server Setup User Management Change Password fe Logout Clicking on the link will take you to the Change Password screen shown in figure 5 31 on the next page Enter the current password then the desired new password 40 5 A Walk through Creating Users With a Purpose FIGURE 5 31 Changing your password Current Password New Password Confirm New Password Change Password Cancel New passwords must meet FrontDoor s password strength requirements To see how to alter the requirements visit section 7 3 on page 49 5 5 Day to Day Tasks 41 42 5 A Walk through Creating Users With a Purpose IT Server Setup 43 44 6 Introduction to Setting Up Your Server The Server Setup area of FrontDoor is where you will be configuring options for the entire server In this chapter we will take a brief look at what options are available and how the affect the system _ By default your FrontDoor server ships with default values that must be changed before you can use your system effectively See section 6 2 on
7. 1 John has a user account on a Carousel system John s account has the Access Rights related to creating bulletins in Carousel but isn t allowed access to the other areas of the software Access Rights Carousel Create Standard a Standard G Bulletins P Ok gt Bulletins ee Create Uploaded Uploaded lt L gt o SS Bulletins Ok Bulletins john af Create Net gt Ok gt Alert Bulletins X Auto Authorized Auto Authorize Bulletins Access Rights are predefined within the software so you cannot add or delete them or change the functionality to which they apply This is by design But do not despair Immense customization and flexibility can be achieved by using Roles described in section 3 3 For a list of Access Rights and a description of what they do in each applica tion see chapter A on page 63 A set of one or more Access Rights can be combined into a Role This is where it starts to get interesting Let s say that your Carousel system has two users John and Scott From working with both of them in the past you know that John isn t really one for details and often gets his facts wrong Scott on the other hand is meticulous beyond words and proofreads every email three times before he sends it Both John and Scott want to create messages in Carousel and your job is to give them access What do you do Ideally
8. 20 gt ler Dynamic Zone A Libraries The drop down menus should look something like figure 5 21 This matches our intentions for Scott s Role so click the Save link The new Role will be added to the list of Carousel Roles as in figure 5 22 Success Scott now has the correct Carousel Role He will be able to access Carousel and perform the Access Rights included in the Role that we assigned To get back to the User Accounts List click the Return to User Accounts List link Carousel No roles assigned to this user Roles Auto Authorized Bulletin Creation Zone Tag West Campus Save Cancel Carousel Roles Role Domain Auto Authorized Bulletin Tag West z Remove Creation Campus Assign New Role Now let s take a look at John We want him to create bulletins on East Campus Zones and have automatic approval for any bulletins he makes on the EECS 4th Floor Zone once again this scenario is first described in section 4 1 2 on page 19 From the User Accounts List screen click on Assign Roles for John s account We create John s first Role in the same way as Scott s Let s assign him the Bulletin Creation Role for the East Campus Zone Tag as in figure 5 23 on the facing page Click Save to assign the Role Next we need to give him another Role to automatically approve his bulletins for one specific Zone We ll create an Auto Authorized
9. A You should keep one thing in mind about Roles They assign Access Rights to users additively This means that a user takes on the total set of Access Rights inside each of his or her assigned Roles 16 3 User Management Basics 3 4 Domains Example Example FIGURE 3 5 Kari has two roles each for different domains Example What happens if you gave Pete the Auto Approved Standard Bulletin Cre ation Role and the Content Creation Role To find out count up the Access Rights included in those two Roles As it turns out giving Pete these two Roles effectively gives him every Access Right When determining the Access Rights that a user has the software takes the union of all Access Rights contained in that user s roles The drawback here is that no matter how you set up your Roles you can t give Pete auto approval for standard bulletins while at the same time denying auto approval for uploaded bulletins If Pete has a Role with the auto approval Access Right then he has auto approval period We will step through the process of creating Roles in chapter 5 on page 27 Roles are assigned to Users for a Domain in the software There s one final twist Roles have scope We call this scope a Domain When you are assigning a Role to a user you must also specify the Domain under which that Role applies Kari has an account with two Roles Power U
10. Bulletin Creation Role for the EECS 4th Floor Zone as in figure 5 24 on the next page When finished John s Carousel Roles should look like figure 5 25 on the facing page 36 5 A Walk through Creating Users With a Purpose FIGURE 5 23 Setting up John s first role FIGURE 5 24 Setting up John s second role FIGURE 5 25 John s final set of Roles If you would like to inform your users of their Roles you can check the Email these roles option before returning to the User Accounts List They will be sent an email containing the Roles you ve just assigned Once again be sure to properly configure both the Mail Settings option described in section 7 4 on page 50 and the Site Login Url option section 7 2 on page 49 Carousel No roles assigned to this user Roles Bulletin Creation y Zone Tag y East Campus Save Cancel Carousel Role Domain Roles Bulletin Creation Tag East Campus Auto Authorized Bulletin Creation Zone Save Cancel Cablecast No roles assigned to this user r Nolte Hall Roles Assign New Role Weather Info Events Schedule Anderson Hall 7 Email these roles to jr trms com Return to User Accounts List Role Assignments for John Reilly jr FrontDoor Roles No roles assigned to this user Assign New Role Carousel Roles Role Domain Auto Authorized Bulletin Zone EECS 4th z
11. details on section 7 2 on page 49 details on section 7 3 on page 49 details on section 7 4 on page 50 details on section 7 5 on page 51 6 2 Important Things to Set Up 47 48 6 Introduction to Setting Up Your Server 7 Server Setup Reference 7 1 Site Name Site Name FIGURE 7 1 Main Menu Server Setup Site Name 7 2 Site Login Url a o Site Url FIGURE 7 2 Main Menu Server Setup Site Login Url 7 3 Server Security Server Timeout This chapter describes FrontDoor s Server Setup options in detail The Site Name section see figure 7 1 sets the name of the server as seen in web page headers The name of your server or organization Example Tightrope Media Systems Site Name Tightrope Media Systems Update Cancel These settings should be properly configured before deploying your Front Door server This Url is used to direct users to the FrontDoor login page from external sources such as an email see figure 7 2 The Url to the FrontDoor login page Example http lt yourserver gt FrontDoor Login aspx Site Url http myserver FrontDoor Update Cancel These settings should be properly configured before deploying your Front Door server The Server Security section allows configuration of various security options see figure 7 3 on the following page Number of minutes before inactive users are automatically logged out of th
12. directly to users Instead you first group Access Rights into Roles and then assign Roles to users In figure 3 2 we have created two roles each with a set of Access Rights The Content Creation role contains Access Rights associated with creating bulletins The Auto Approved Content Creation role contains the same rights as Content Creation plus an additional Access Right allowing for the bulletins to be automatically approved Roles Access Rights Create Standard Content Creation Bulletins Create Uploaded Bulletins Create Alert Bulletins Auto Approved Content Creation Auto Authorized Bulletins If we consider John and Scott once again we would assign John the Content Creation role and Scott would get the Auto Approved Content Creation Role as in figure 3 3 on the following page Unlike Access Rights you can create any number of Roles in each application Carousel for example ships with a set of default Roles already set up If they 3 3 Roles 15 FIGURE 3 3 John and Scott assigned to their respective Roles Example FIGURE 3 4 A new more specific Role for Pete Roles are additive Carousel Standard A Bulletins Auto Approved t Content Creation Role Content Creation Pi Uploaded Role Bulletins y v Nal ho John 4 Alert Bulletins Scott Auto Au
13. for approval A 2 11 Manage All Bulletins Allows users to reorder and delete all bulletins on a zone To edit bulletins users will need to also have the corresponding Create access right A 2 12 Manage Approve Waiting Bulletins Users with this Access Right will be able to activate bulletins that are being held for approval A 2 13 Manage Bulletin Housekeeping Allows users to delete large sections of bulletins at once A 2 14 Manage Other User Bulletins Allows users to alter bulletins belonging to other users A 2 15 Media Manage User Media Allows users to upload manage and delete their own set of media 64 Appendix A Access Rights Reference A 2 16 A 2 17 A 2 18 A 2 19 A 2 20 A 2 21 Media Manage Zone Media Allows users to upload manage and delete media that belongs to the entire zone Media Edit Bulletin Templates Allows users to alter the templates on a zone Setup Zone Setup Allows users to make changes to zone settings linked on the main menu Setup Global System Configuration Allows users to make changes to system settings accessed by the Configure button on the main menu Other Extras Allows users to access the Extras menu item Includes links to RSS feeds screen saver client downloads and public web site links Other Edit EventDisplay Schedule If licensed allows users to edit the EventDisplay schedule A 3 Access Rights In Cablecast A 3 1 A 3 2 A 3 3
14. full access to the system let s make a separate account for each of them so they don t have to use the Admin account To create an account for John click the New User button We re taken to the New User Account screen where we can fill out details about John First Name Bonn Last Name Reilly User Name ji Password perra Confirm Password earn 0 Email ra trms com IV Send Welcome Message Notes A good guy In charge of the EECS Computer Labs on the 4th floor Continue Cancel In figure 5 10 we ve entered John s first and last name a default password John s email address and a few notes We ve also checked the Send Wel come Message option If this option is set FrontDoor will send a brief message to John s email address welcoming him to the system and inform ing him of his new account details You can see the welcome message in figure 5 11 on the facing page Before sending any welcome emails to your users you must first set up a few options elsewhere in FrontDoor See Mail Settings in section 7 4 on page 50 and Site Login Url in section 7 2 on page 49 If you do not customize these settings the email may not get sent or might contain incorrect information When satisfied click the Continue button John s account will be created and the welcome message will be sent make any sense to assign Admin any Roles To avoid confusion and to hamme
15. in that it doesn t allow you to adjust how often synchronization occurs Windows uses a slightly different version of NTP called SNTP which may restrict which time servers that you can connect to SNTP uses UDP port 123 to communicate Be sure to set your firewall to allow traffic on this port Indicates whether or not the Windows time synching service is running The NTP server that your system s clock will synchronize to Example time trms com Displays how often Windows will synchronize the clock to the Time Server Displays a brief status report of the Windows Time Synchronization service 2 See http www ntp org ntpfaq NTP s def htm AEN1253 for details on SNTP 52 7 Server Setup Reference FIGURE 7 6 Main Menu Server Setup Time Settings Using Windows SNTP Time Synchronization Current Time 1 11 2007 2 19 08 PM Central Standard Time approximate Sync Method windows SNTP Time Synchronization Options Service State Stopped Time Server time windows com Update Interval Synchronization will occur once every 45 minutes until 3 good synchronizations occur then once every 8 hours Recent Activity 10 24 2006 10 28 30 AM Information The time service is now synchronizing the system time with the time source time windows com ntp m 0x0 10 0 1 128 123 gt 207 46 232 189 123 Update Cancel 7 5 3 Domain Controller Time Synchronization Service Status Time
16. location or channel A 3 10 Batch Functions Location based Allows users to execute batch operations on a location Includes creating or deleting show and schedule data en masse 66 Appendix A Access Rights Reference Appendix B Troubleshooting This chapter will answer some common questions that may arise when using FrontDoor B 1 Why can t my users can t log in First double check that they have a user account in FrontDoor Assuming that they do make sure they are using the correct user name when they are logging in If they are then there is a possibility that their account has become locked After 5 failed login attempts within 10 minutes Front Door will automatically lock the account to prevent nefarious people from attempting to guess passwords and break into the system To check if an account is locked navigate to the User Accounts screen Main Menu User Management User Accounts and look for the troubled account If the account has been locked it will be highlighted in red To unlock the account click on the Edit User link and on the following screen click the Unlock User button See section 5 5 4 on page 39 for details B 2 I can t log in with the Admin account The Admin account s username is always admin If you have either forgot ten the Admin account password or suspect it has become locked please contact Tightrope Media Systems Technical Support We will be happy to help you reset your pas
17. new list of products includes your upgrade plus all of your existing products When you are satisfied click the Set New License button to commit the new license key to the system You are about to replace your existing Curren license key with a new license for the following products e Carousel 4 Channels 7 Carousel Players Carousel Screensaver Carousel Multimedia Carousel RSS Carousel RDA Carousel EDS This will upgrade Carousel to 4 channels Are you sure you want to continue Set new license Cancel To obtain updates to your Tightrope Media Systems software you will need to acquire a Download Key which gives you access to our updates server for a limited time To obtain the download key contact Tightrope Media Systems Technical Support see section 1 2 on page 7 After you have received your download key you may enter it on the Main Menu Server Setup Updates screen shown on figure 7 12 Tightrope Media Systems SOFTWARE UPDATES Please enter your Download Key gt 7 7 Updates 55 we Accessing the updates server requires that your FrontDoor server be con gt nected to the internet If your FrontDoor server does not have internet access you can visit the updates site from a different computer by brows ing to http updates trms com 2 Your download key is only valid for a limited amount of time usually about 10 days from the time it is issued to
18. new role When finished we should have a Role List that looks like figure 5 7 on page 31 Notice that this new Role has an extra Access Right 5 2 Step 1 Create Roles 29 FIGURE 5 5 Setting up our Bulletin Creation Role FIGURE 5 6 The Bulletin Cre ation Role Role Name Bulletin Creation Access Rights Y Create Alert Bulletins I Create Auto Authorize Bulletins M Create Set Extra Bulletin Properties M Create Dynamic Bulletins M Create Template Quick Edit M Create Repeating Bulletins M Create Standard Bulletins M Create Submit Bulletins to this Zone Vi Create Uploaded Bulletins I Manage All Bulletins I Manage Approve Waiting Bulletins I Manage Bulletin Housekeeping I Manage Other User Bulletins I Media Manage User Media I Media Manage Zone Media I Media Edit Bulletin Templates 7 Other Edit EventDisplay Schedule T Other Extras T Setup Global System Configuration I Setup Zone Setup Users In Role Update Cancel Roles for Carousel Role Name Rights Users Bulletin Creation 8 0 Delete 30 5 A Walk through Creating Users With a Purpose FIGURE 5 7 Both of our Cre ation Roles Roles for Carousel Role Name Rights Users Auto Authorized Bulletin Creation 9 0 Delete Bulletin Creation 8 0 Delete These Roles should cover the access that John and Scott need for now so let s move on and cre
19. Crawl Schedule Location or Channel based 65 A 3 3 Modify Shows Location based 65 A 3 4 Autopilot Force Location based 65 A 3 5 Autopilot Send Location based 66 A 3 6 Modify Location Settings Location based 66 A 3 7 Modify System Settings Global 66 A 3 8 Plugin Access Global 66 A 3 9 Reporting Access Global 66 A 3 10 Batch Functions Location based 66 B Troubleshooting 67 B 1 Why ean t my users cantloein eee ooo 67 B 2 I can t log in with the Admin account 67 B 3 Why can t my users access Cablecast 67 B 4 Why can t my users access Carousel 67 B 5 My servers time drifts 000 44446 ae 68 B 6 I don t have access to an email server 68 Release History 69 C 1 Frontdoor 5 3 0 Release Notes 2 2222 222 20 69 C 2 Frontdoor 5 3 2 Release Notes 2 2222 22220 69 C 3 Frontdoor 5 3 3 Release Notes 2 2222 222 20 69 Contents 5 Contents 1 Introduction 1 1 Welcome to FrontDoor 1 2 About Tightrope Forum Email Support Request Form Knowledge Base Training Videos Blogs Chat Phone 9 Es y gt Thank you for purchasing FrontDoor from Tightrope Media Systems This guide is designed to help administrators through the process of setting up a FrontDoor server For specific information about Caro
20. Remove Creation Floor Bulletin Creation Tag East Campus Remove Assign New Role Cablecast Roles No roles assigned to this user Assign New Role T Email these roles to jr trms com Return to User Accounts List At this point we ve created user accounts for both John and Scott and assigned them the appropriate Roles Not too bad for a day s work 5 4 Step 3 Assigning Roles 37 5 5 Dayto Day Tasks Odds are you ll need to make changes or updates to the User Management area as you start to use the system This section will cover a few common tasks 5 5 1 Updating User Information FIGURE 5 26 Updating John s user account 5 5 2 Deleting Users What happens if one of your users changes his or her email address Or name This one is pretty easy From the User Accounts List Main Menu User Management User Accounts click the Edit User link for the user you d like to update You ll be presented with the User Edit screen shown in figure 5 26 On this screen you can update a user s name email address and User Name jr Reset Password First Name John Last Name Email jr trms com Notes A good quy In charge of the EECS Computer Labs on the 4th floor Update Remove User Cancel any notes you d like to keep Inevitably people will come and go in your organization Rather than keeping user accounts in the system indefinitely you
21. Server Update Interval Recent Activity FIGURE 7 7 Main Menu Server Setup Time Settings Using a Domain Controller for Time Synchronization Your organization might have a Windows Domain Controller managing all computers on your network If the FrontDoor server is joined to a domain the Domain Controller Time Synchronization option will appear If you select this method the FrontDoor server s clock will be automatically synched to the Domain Controller Indicates whether or not the Windows Domain time synching service is running The Domain Controller that your system s clock will synchronize to Displays how often Windows will synchronize the clock to the Domain Controller Displays a brief status report of the Windows Domain Controller Time Syn chronization service Current Time 1 11 2007 2 20 26 PM Central Standard Time approximate Sync Method windows Domain Time Synchronization Options Service State Stopped Time Server BLISS Update Interval Synchronization will occur once every 45 minutes until 3 good synchronizations occur then once every 8 hours Recent Activity 10 24 2006 10 28 30 AM Information The time service is now synchronizing the system time with the time source time windows com ntp m 0x0 10 0 1 128 123 gt 207 46 232 189 123 Update Cancel 7 5 4 No Time Synchronization You may choose to run your own time synchronization software In this case
22. West Campus John is working in the Computer Science department on the East Campus John needs to create bulletins for all Zones on the East Campus so he has a Content Creation role for the East Campus Zone Tag He can now create content for any Zone tagged with East Campus Additionally John is in charge of all the computer labs on the 4th floor of the Electrical Engineering and Computer Science EECS building He likes to make several bulletins a day with tips and tricks for the lab users Unfortunately it becomes a major pain to have to wait for an administrator to approve his bulletins each and every time he creates one Therefore we ve given him an Auto Approved Content Creation role that is assigned to a single Zone the one for the 4th floor in the EECS building So John can create content for any Zone tagged with East Campus He can also create content that is automatically approved but only within the one EECS 4th Floor Zone This entire situation is pictured in figure 4 1 Users Roles Domains Zone Tag Content Creation East Campus Auto Approved John Content Creation Zone Tag p Admin Access West Campus Scott Zone Tags have an interesting feature As you add more Zones to a Zone Tag any Roles assigned to that Zone Tag domain automatically become aware of the new Zone with no furt
23. an do this by assigning the Role to the West Campus Zone Tag First select the Zone Tag domain type in the second drop down menu figure 5 19 on the next page By selecting the new Domain type the third drop down menu will be updated 3 Note the absence of this link for the Admin account Once again you can t give Admin any Roles because Admin can do everything already 34 5 A Walk through Creating Users With a Purpose FIGURE 5 16 Adding a Role FrontDoor Roles No roles assigned to this user Assign New Role Carousel Roles No roles assigned to this user _ Assign New Role Cablecast Roles No roles assigned to this user Assign New Role FIGURE ab Menus for adding carousel No roles assigned to this user a new Role Roles Auto Authorized Bulletin Creation Zone Coffman Union gt Save Cancel FIGURE 5 18 Selecting a Role lo roles assigned to this user Zone Auto Authorized Bulletin Creation Bulletin Creation Auto Authorized Bulletin Creation y FIGURE 5 19 Selecting the Domain type eation m Coffmz fone Tat 5 4 Step 3 Assigning Roles 35 FIGURE 5 20 Selecting the Domain type FIGURE 5 21 Finished setting up Scott s Role FIGURE 5 22 Successfully assigned a Role to Scott to list all of the Zone Tags in Carousel In this list we can select the West Campus tag figure 5
24. ate some user accounts 5 3 Step 2 Create Users FIGURE 5 8 Getting back to the User Management Menu FIGURE 5 9 The default User Account List Now it s time to give John and Scott an account on the system We ll start by heading back to the User Management menu If you re still on the Carousel Roles List screen you can either click on the User Management link in the header of the page or you can click the User Management link in the breadcrumbs Both links are highlighted in figure 5 8 Main Menu Server Setup User Management About Log Out User Management Role Setup Carousel Roles Once back at the User Management menu click on User Accounts We are taken to the User Account List shown in figure 5 9 User Accounts First Last User Name Email Last Login Admin Account admin admin myserver com 3 7 2007 12 43 15 PM Edit User This list will always have at least one user the Admin account As mentioned elsewhere the Admin account is shipped with FrontDoor has access to all areas of the software and cannot be deleted This is most likely the user 1 Another twist Since Admin always has access to everything in the software it doesn t really 5 3 Step 2 Create Users 31 FIGURE 5 10 Setting up an account for John account that you re currently logged in as assuming you ve been following along with this walk through Since we don t want John or Scott to have
25. be sure to disable FrontDoor s time synchronization by selecting No Time Synchronization This will prevent any conflicts between the software 7 5 Time Settings 53 FIGURE 7 8 Main Menu Server Setup Time Set tings Turning off any time synchronization 7 6 Licensing FIGURE 7 9 Main Menu Server Setup Licensing Current Time 1 11 2007 2 21 31 PM Central Standard Time approximate Sync Method No Time Synchronization Options The server will not attempt to synchronize its clock Update Cancel The Licensing section of FrontDoor s Server Setup allows to you see what Tightrope products you have purchased and are active on your system If you ever wish to upgrade your system by adding a new Channel License to Carousel for example you will most likely need to enter a new license key which is a long string of letters and numbers Additionally each system that ships from Tightrope Media Systems has a unique Hardware ID that is used to validate license keys In other words any given license key will only be valid on the system that it was generated for The main licensing screen looks like figure 7 9 On this screen you can see the list of products you have purchased On this screen you will also find your unique Hardware ID which you may need to provide in order to obtain new license keys Your hardware license key is 0040f4ec4b05bfebfbff00000f33 Licensed Products e Carousel 2 Channel
26. can remove specific accounts whenever you need to Looking back on the User Edit screen shown in figure 5 26 you can see a button labeled Remove User Clicking on this button will completely remove the user account from the system Removing an account will delete all traces of the user from the system You can t undo this action Carousel bulletins created by this user will remain on the system but will no longer be associated with the account 38 5 A Walk through Creating Users With a Purpose 5 5 3 Resetting User Passwords FIGURE 5 27 The new pass word will be displayed on the screen It s a fact of our technology laden lives People will forget their passwords To generate a new password for a user click on the Reset Password button shown in figure 5 26 on the preceding page A new password will be displayed on the screen see figure 5 27 and emailed to the user assuming you have set up your mail servers as described in section 7 4 on page 50 User Name jr Reset Password 2 04 27 PM New password is pBhDZ hWOwRvVrD An email has been sent to jr trms com containing the new password First Name John Last Name Reilly ir trms com Email Notes A good guy In charge of the EECS Computer Labs on the 4th floor Update Remove User Cancel 5 5 4 Unlocking User Accounts FIGURE 5 28 The new pass word will be displayed on the screen If s
27. e system Example 20 minutes 49 Minimum Password Length Forces all user passwords to be at least this many characters in length Example 4 all passwords must be greater than or equal to four characters in length Minimum Non Alphanumeric Characters Forces all user passwords to have at least this many special Server Redirect FIGURE 7 3 Main Menu Server Setup Server Security 7 4 Mail Settings Y gt Smtp Mail Server Port Use Authentication Enable SSL Username Password characters characters that are not letters or numbers e g 0 amp etc Example O passwords don t need special characters Example 5 passwords need at least five special characters Http requests for the server s root directory will be redirected to this site Useful if you want visitors to be automatically taken to a public friendly site Example FrontDoor users will be redirect to the FrontDoor login page Example Carousel Public users will be redirect to Carousel s public site Server Timeout 20 Minimum Password Length 4 O Minutes will take effect on next login Minimum Non Alphanumeric Characters Server Redirect FrontDoor FrontDoor Login Carousel Public Site Cablecast Public Site Update Cancel These settings should be properly configured before deploying your Front Door server If your or
28. e and Kari Pete s in charge of Gov 16 programming and Kari runs programming on Pub 15 Ideally you d like to prevent Pete from scheduling shows on Kari s channel and vice versa This can be accomplished by creating a Scheduling Role in Cablecast and assigning it Pete and Kari for their respective Channel Domains as in figure 4 3 on the facing page We see Scott in figure 4 3 too and he s got the Scheduling role assigned to him for the entire Head end Location To understand what happens with Scott in this case we need to dive a little deeper Here comes the complex part Remember Access Rights mentioned first in section 3 2 on page 13 In Cablecast Access Rights are tied in with the Domain in which they are applied Check out figure 4 4 on the facing page which is a screen shot of the Access Rights available in Cablecast Each Access Right has a parenthetical notation that tells you the Domain s that it supports There are three types of support These Access Rights will ONLY be used in Roles which have been assigned to a Location Domain There are two parts to these Access Rights First they will be used in any Roles which have been assigned to a Channel Domain If they are found in a Role assigned to a Location Domain then they apply for ALL Channels inside the Location 22 4 Application Specifics FIGURE 4 3 Three users with the same responsibilities for different Domains FIGURE 4 4 Access Rights
29. egrated in to the Support Tool Installer includes web download installer for NET 3 5 SP1 Net 3 5 SP1 is required for FrontDoor 5 3 3 Carousel 5 2 7 and Cablecast 4 8 4 Error when user with admin role deletes their own account Users can no longer delete their own accounts Manage Bulletins role can only edit bulletins they have clearance to create The Manage All bulletins permission can only edit bulletins that the user has clearance to create If the user does not have create access they will be able to reorder and delete only Disabled Wireless and or LAN disassociates hardware ID from licensing Carousel systems no longer need to be re licensed when LAN and or Wireless is disabled FrontDoor TimeSync will not log errors failures to the WebUI log Time Sync success and error messages now provide more detailed information 69 Bug 3914 Carousel 5 Migration tool fails when upgrading from 4 5 to 5 2 The Migration Tool successfully migrates data from Carousel 4 5 to 5 2 70 Appendix C Release History
30. ention to actions that may result in unforeseen consequences such as actions that delete large amounts of data or configurations that might have network security implications If we want to highlight an section of the text that is critical to a particular topic well insert a margin note like the one you see next to this paragraph Margin notes might also include small pictures of the user interface when a figure would be too cumbersome If we need to call special attention to something that is critical you might see the symbol you that you now see to the left When the text references a particular menu item field or label within the software that text will appear as follows Click on the Main Menu button When we talk about or reference a menu in the software we use a special style and reference it in the margin When we reference menus we leave out the main menu and we separate each menu with a colon To edit your channel s configuration go to Configuration Channel Configura tion When the text references user input this format will appear When logging into Frontdoor from the main server enter localhost into the browser s address field When quotes are used to display user input do not include them in your input unless specifically told to do so You ll notice that we ve used a couple of Examples in this section You will see those throughout the text They highlight examples
31. er we were to assign the Autopilot Role for a Channel Domain like Pub 15 Chad wouldn t be able to use Autopilot at all As mentioned above Location based Access Rights will ONLY be used in Roles which have been assigned to a Location Domain They will be ignored in the context of a Channel Domain Earlier we assigned the Scheduling Role to Kari Pete and Scott see figure 4 3 on the previous page This role contained Access Rights of the Location or Channel based type In Kari and Pete s case the Scheduling Role is assigned to them for a Channel Domain This means that both Kari and Pete will be granted these Access Rights for their specific channel and nowhere else Scott on the other hand was assigned the Role for a Location Domain In this case Scott is granted the Access Rights for every Channel inside the Location In other words Scott can schedule shows on both Pub 15 and Gov 15 with just a single Role assignment Finally there are Global Access Rights In contrast to the Location based Access Rights that apply only to Location Domains the Global Access Rights apply everywhere In other words having a Global Access Right in any one of your Roles means that you are granted that Access Right everywhere in the software regardless of your current Domain Let s say that the Autopilot Role that we assigned to Chad earlier also has a Global Access Right As mentioned earlier if we assigned Chad the A
32. er 6 on page 45 2 2 The Language of FrontDoor User Account Role As you read this manual knowing the following terms will come in handy We ll only take a brief look at them now as they will be defined more completely in the coming chapters Someone who can log in to FrontDoor May refer to either the flesh and blood person who is using the system or the software account they are using to log in Synonym for User specifically the software based account Users of the system may have several different areas for which they are responsible We refer to an area of responsibility as a user s Role Users can have many Roles Access Right Permission Domain Access Domain Server System Carousel Cablecast Web Application A Role is comprised of a set of one or more Access Rights They are the building blocks that define a discrete area of responsibility Synonym for Access Right The scope to which a Role is applicable for a User This is a complex concept that is defined in depth later Synonym for Domain The physical computer that hosts FrontDoor May also host a combination of Carousel and or Cablecast Synonym for Server Tightrope Media System s digital signage application Users are given access to Carousel by assigning them a Carousel Role in FrontDoor Tightrope Media System s broadcast automation application Users are given access to Cablecast by assign
33. erence 63 Al Access Rights In FrontDoor oo es ee ee a a eee 63 All Server Setup coord AAA 63 A 1 2 User Management os ee ek ee a 63 A 2 Access Rights In Carousel o ooo ooo 63 A 2 1 Create Standard Bulletins 63 A 2 2 Create Uploaded Bulletins 63 4 2 3 Create Dynamic Bulleting lt e so ooir 8 0 63 A 2 4 Create Interactive Bulletins 63 A2 5 Create Alert Bulletins 2 222204 corra 64 A 2 6 Create Repeating Bulletins 64 A 2 7 Create Set Extra Bulletin Properties 64 A 2 8 Create Submit Bulletins to this Zone 64 A 2 9 Create Template Quick Edit 64 Contents A 2 10 Create Auto Authorize Bulletins 64 A 2 11 Manage All Bulletins 64 A 2 12 Manage Approve Waiting Bulletins 64 A 2 13 Manage Bulletin Housekeeping 64 A 2 14 Manage Other User Bulletins 64 A 2 15 Media Manage User Media 64 A 2 16 Media Manage Zone Media 65 A 2 17 Media Edit Bulletin Templates 65 AcZ 18 Setup Zone Setup o o eoa a een 65 A 2 19 Setup Global System Configuration 65 A220 Other Eh pp ps cuo dadd sera aan 65 A 2 21 Other Edit EventDisplay Schedule 65 A 3 Access Rights In Cablecast 65 A 3 1 Modify Schedule Location or Channel based 65 A 3 2 Modify
34. etins I Manage Approve Waiting Bulletins I Manage Bulletin Housekeeping Manage Other User Bulletins Media Manage User Media Media Manage Zone Media I Media Edit Bulletin Templates Other Edit EventDisplay Schedule Other Extras I setup Global System Configuration I Setup Zone Setup Users In Role Update Cancel We want this role to allow users to create bulletins but not automatically approve the bulletins Let s give it a name that describes the role Enter Bulletin Creation into the Role Name field Next assign all of the creation Access Rights by checking the boxes next to their name Be sure to exclude the Create Auto Authorize Bulletins Access Right since we don t want automatic approval When we re done the screen should look something like figure 5 5 on the following page Click the Update button to save the changes We ll be taken back to the Carousel Role List screen We should see our changes reflected in the list as in figure 5 6 on the next page Our role has 8 Access Rights and it still hasn t been assigned to any users Okay we re halfway done Next we want basically the exact same Bulletin Creation role except this time we want users to have their bulletins to be automatically approved Go through the same steps to create a new role called Auto Authorized Bulletin Creation Make sure to check the Create Auto Authorize Bulletins Access Right for this
35. g access to the software updates To obtain an update key contact Tightrope Media Systems Technical Support Contact information can be found in section 1 2 on page 7 See section 7 7 on page 55 for details Your system makes extensive use of databases for storing and retrieving important data It is a good idea to regularly backup these databases to protect from losing your data in the event of a disaster In the Database Tools section you can backup any or all of your databases to a variety of locations See section 7 8 on page 57 for details If there are any errors that occur in our software we want to know about it Tightrope software has a mechanism for automatically sending the details of an error to us so we can fix itin a future release In this section you can control whether or not this information is sent to us See section 7 9 on page 58 for details This screen will tell you what version of the FrontDoor software your system is running If you encounter a problem our Technical Support team will want to know the version number of your software so they can accurately track issues See section 7 10 on page 58 for details 6 2 Important Things to Set Up Site Login Url Server Security Mail Settings Time Settings Some areas of Server Setup are more critical to the proper usage of your system than others At the minimum you will want to visit the following sections when initially setting up your server
36. g sets of Tags to specific Zones in Carousel By assigning several Zones the same Zone Tag they can all be referenced via the Zone Tag Let s say you re running a Carousel system for a local university The campus is divided into two areas East Campus and West Campus You can assign a Zone Tag East Campus to all Zones that have content specific to the East Campus and likewise for the West Campus What does this mean for FrontDoor Remember that Roles are assigned for a Domain Therefore you can assign a Role in Carousel to be active under a Zone or a Zone Tag Let s have John and Scott illustrate with their brand new jobs at the aforementioned local university Scott is working for the Linguistics department on the West Campus Being the diligent worker that he is Scott has been given an Admin Access role which presumably gives him all the available Access Rights in Carousel Scott s kingdom however is located only on the West Campus Therefore his Admin Access role is assigned for the West Campus Zone Tag as seen in figure 4 1 on the next page 19 Example A Role assigned to a Zone is valid for that Zone only FIGURE 4 1 John and Scott assigned to different Roles in different Domains Example A Role assigned to a Zone Tag is valid for every Zone that has the tag Since the domain for his role is a Zone Tag this means that Scott has Admin Access for any Zone tagged with
37. ganization doesn t have an email server that you can use there are other options available See section B 6 on page 68 FrontDoor uses the settings in the Mail Settings screen to connect to an email server and send emails to users Several Tightrope applications depend on the ability to send email see figure 7 4 on the facing page The address of the Simple Mail Transport Protocol email server that Front Door can connect to Example mail myserver com The port on the email server that is listening for requests Example 25 25 is the default port but your organization might require a different port If your email server uses authenticated Smtp check this box If your email server requires a Secure Socket Layer connection check this box If you have the Use Authentication box checked enter the username required to log into the Smtp server If you have the Use Authentication box checked enter the password re quired to log into the Smtp server 50 7 Server Setup Reference Bounce Address Send a test email to FIGURE 7 4 Main Menu Server Setup Mail Settings 7 5 Time Settings amp Tightrope Windows Domain Controller None This is the From address used by all email sent from FrontDoor and other applications Example admin myserver com Usually the person in charge of maintaining the FrontDoor server By clicking on Send a test message will be
38. grand total of two user accounts including the Admin account e Carousel Server Pro and Enterprise systems allow for an unlimited number of user accounts to be created e There are no limitations on the number of Roles you can create 4 2 Things to Consider for Cablecast 4 2 1 Cablecast Access In order for your users to access Cablecast in any way they must first be assigned at least one Cablecast Role If you have not given any Cablecast Roles to a user then he or she will not see a link to the Cablecast application when they log in to FrontDoor For more information about Roles see section 3 3 on page 14 For a look at creating Roles see section 5 2 on page 27 4 2 2 Domains Locations and Channels Example Cablecast has two explicit domains Locations and Channels There s also a third implicit global Domain This sounds a bit confusing so let s take it one step at a time For more information about Channels and Locations see Cablecast The Manual Most cable access stations have a single Location Larger stations may have multiple Locations Cablecast Roles can be assigned to any particular Location Domain Consider a station TRMS TV that has two locations a main Head end location and a second Satellite location in the next city We ve created a Cablecast Role called Show Modification which allows users to edit show records Recall that all Roles are assigned for a Domain Le
39. her work from you In this way Zone Tags are considered dynamic At the university you have dozens of users with myriad roles Every user who needs access to East Campus Zones has their roles assigned under the domain of the East Campus Zone Tag One day you decide to create a new Zone relating to events at the student union which is located on the East Campus In an unfair world you would now have to edit everyone s Roles to make them aware of the new Zone Thankfully you live in a happy world in which you purchased a Tightrope system In Carousel simply add the East Campus tag to the new Student Union Zone Now any user who has a Role for the East Campus Zone Tag automatically has that Role for the Student Union Zone No changes had to be made in FrontDoor 1 Thanks again by the way 2 See the Carousel manual for info on adding tags to zones 20 4 Application Specifics Y A best practice is to always assign Carousel roles to a Zone Tag This should give you the most flexibility when adding new Zones in the future Assigning a single Zone is more of an exceptional event as when we gave John a specialized Role for the one Zone in his charge 4 1 3 User Account Limitations Certain Carousel systems have limitations on how many user accounts you can create Every Carousel system will include an Admin account e The Carousel Solo line allows you to create a single named user for a
40. ht 2006 Tightrope Media Systems For more information about FrontDoor or other products from Tightrope Media Systems please visit www trms com 7 10 About 59 60 7 Server Setup Reference II Appendix 61 62 Appendix A Access Rights Reference A 1 Access Rights In FrontDoor FrontDoor only has two Access Rights Server Setup and User Manage ment A 1 1 Server Setup Allows access into the Server Setup areas in FrontDoor Users with this Access Right will be able to modify server settings that affect the entire system A 1 2 User Management Allows access to create modify and delete Users and Roles in FrontDoor A 2 Access Rights In Carousel Carousel has several Access Rights that can be granted to users of the system The Access Rights below are grouped by the areas in the software to which they apply For details please see Carousel The Manual A 2 1 Create Standard Bulletins Allows users to create standard bulletins based on templates A 2 2 Create Uploaded Bulletins Allows users to upload content to act as a bulletin Users can upload Flash Powerpoint video files image files and packages of existing bulletins as suming that the system is licensed appropriately A 2 3 Create Dynamic Bulletins Allows users to create dynamic bulletins including Clock bulletins Weather bulletins CableDisplay bulletins RSS bulletins Event Schedule bulletins Interactive bulleti
41. iable in the web config file located on your FrontDoor webserver Databases will be emailed as an attachment to this email address Databases will be saved to this directory on your FrontDoor server The FrontDoor webserver user account must have write access to the directory Backup the following databases FrontDoor Cablecast Carousel Save backup data to The backup directory on this server Email Address OLocal Path must have write permissions Backup Cancel 7 8 Database Tools 57 7 9 Privacy Policy SA gt Do not collect any data Collect basic error data Collect error context data Tightrope Media Systems is dedicated to finding and fixing any errors that may occur in our software packages In order to help us fix errors we like to collect information about how and where the error occurred This information can be extremely helpful when tracking down the cause of an error however some of this information might contain personally identifiable data This screen will allow you to control what data we may collect or you can choose to not participate in our data collection at all We will never divulge collected data to any third party unless required to do so by law When an error occurs we will not collect any data about it at all This will allow us to collect data about where the error occurred The only
42. ikipedia org wiki Network_Time Protocol for more in formation 7 5 Time Settings 51 Service Status Time Server Update Interval Recent Activity FIGURE 7 5 Main Menu Server Setup Time Set tings Using Tightrope Time Synchronization Indicates whether or not the time synching service is running The NTP server that your system s clock will synchronize to Example time trms com Determines how frequently in seconds the clock will synchronize Example 600 equates to 10 minutes Displays when the last update occurred how much correction took place when the next update will occur and keeps a history of previous updates Current Time 1 11 2007 2 16 49 PM Central Standard Time approximate Sync Method Tightrope Time Synchronization y Options Service Status Running Time Server time trms com Update Interval 500 Seconds Recent Activity Last Correction 718 ms at 12 4 2006 4 14 50 PM Next Update 12 4 2006 4 24 50 PM Last Error None No log information Sync Time Now Update Cancel 7 5 2 Windows Time Synchronization Y gs For a list of publicly available NTP servers see section B 5 on page 68 gt Service Status Time Server Update Interval Recent Activity The Windows Time Synchronization option uses the same time synchroniza tion subsystem that Windows itself uses It is a bit more restrictive than Tightrope Time Synchronization
43. il com lt YourPassword gt 1 http mail google com 68 Appendix B Troubleshooting Appendix C Release History Tightrope makes frequent revisions to FrontDoor Below is a detailed list of those changes from the beginning of this release C 1 Frontdoor 5 3 0 Release Notes New 2925 Support for ActiveDirectory authentication FrontDoor can now be config ured to use ActiveDirectory as an authentication store C 2 Frontdoor 5 3 2 Release Notes Bug 3740 Bug 3620 Bug 3741 Bug 3768 Login page can throw a Null Reference exception when refreshing after an error The error page now redirects to the main menu if the error has been cleared Tightrope Time Sync does not turn off Windows Time Sync Fixed some inconsistencies in how we handled time synchronization within FrontDoor 5 0 Migration Tool uses and out of range date value when migrating TimeSync table Now using the correct date values when migrating data to the 5 0 database schema FrontDoor server security setting doesn t update the timeout values in Carousel or Cablecast The Server Timeout value in FrontDoor s server security settings is now correctly applied to Carousel and Cablecast This fix requires Carousel 5 2 4 and Cablecast 4 8 2 to be effective C 3 Frontdoor 5 3 3 Release Notes New 4091 New 4467 Bug 4183 Bug 4282 Bug 4402 Bug 4207 Tightrope Support Tool supports TeamViewer The TeamViewer ID is now int
44. ile for 4 5 4 5 Readme 4 5 4 Please read this file before attempting an upgrade from any 4 5 x release FrontDoor 4 5 3 5 FrontDoor 4 5 3 If you are upgrading from 4 5 x you may simply run this installer If you are upgrading from a version prior to 4 5 0 you must uninstall the previous version of FrontDoor before installing this version Carousel 4 5 3 5 Carousel 4 5 3 If you are upgrading from 4 5 x you may simply run this installer If you are upgrading from a version prior to 4 5 0 you must uninstall the previous version of Carousel before installing this version Cablecast 4 5 4 5 Cablecast 4 5 4 If you are upgrading from 4 5 X you may simply run this installer If you are upgrading from a version prior to 4 5 0 you must uninstall the previous version of Cablecast before installing this version DVDimport 4 5 4 5 Cablecast 4 5 4 If you are upgrading from 4 5 0 you may simply run this installer If you are upgrading from a version prior to 4 5 0 you must uninstall the previous version of DVDImport before installing this version The Database Tools screen allows you to backup your data As in figure 7 14 you will see each of the databases that are installed on your system and you will be given a choice of backup locations You can choose any combination of databases and backup locations Databases will be saved to a directory on the FrontDoor server This directory is specified in the BackupDirectory var
45. ilities Ac cess Rights which can be granted to users e Aset of one or more Access Rights can be combined into a Role e Roles are assigned to Users for a Domain in the software We put all of these concepts to use in chapter 5 on page 27 18 3 User Management Basics 4 Application Specifics Each Tightrope web application has some unique features when it comes to User Management In this chapter we ll take a look at how Carousel Cablecast and FrontDoor differ 4 1 Things to Consider for Carousel 4 1 1 Carousel Access In order for your users to access Carousel in any way they must first be assigned at least one Carousel Role If you have not given any Carousel Roles to a user then he or she will not see a link to the Carousel application when they log in to FrontDoor For more information about Roles see section 3 3 on page 14 For a look at creating Roles see section 5 2 on page 27 4 1 2 Domains Zones and Zone Tags Carousel has two domains to which roles can be applied Zones and Zone Tags For details about Zones and Zone Tags see Carousel The Manual e a Example Example Example A Zone corresponds to an area of content within Carousel Your Carousel system could have a zone with weather information another with traffic information another with event schedules another with general announcements etc Zone Tags act as keywords for a grouping of Zones They are formed by addin
46. in Cablecast and their applicable Domains Users Roles Domains Channel Scheduling 5 nn Head end Pub 15 Keri Channel gt Scheduling Head end Gov 16 Pete m p Scheduling ne Scott Role Name Autopilot Access Rights Users In Role M Autopilot Force Location based M Autopilot Send Location based Extras Access Global I Modify Schedule Location or Channel based I Modify Crawl Schedule Location or Channel based I Modify Shows Location based Reporting Access Global l Modify Location Settings Location based I Modify System Settings Global Update Cancel 4 2 Things to Consider for Cablecast 23 Global Example Example Example Roles with any of these Access Rights will grant that ability regardless of the Domain the Role has been assigned for and the Domain the user is currently in The user will always have the Access Right Examples are definitely in order here We ll look at each type in turn We ve set up an Autopilot Role at TRMS TV that includes some Location based Access Rights We d like to give Chad another dutiful employee the Autopilot Role Like any other Role it needs to be applied for a Domain If we choose the Head end Location Domain then Chad is given those Access Rights on the Head end Location as we expect If howev
47. information we will receive will be the name of the error and where in our code it occurred We will not be able to trace any of this data back to you In addition to basic error data this will allow us to collect data about what was going on when the error occurred This may contain personally identifiable data Examples are anything you have entered into a form at the time of the error and any data stored in the session Collect specific identifiable data In addition to basic and context error data this will allow us to collect 7 10 About specific data about this system We may use this information to contact you in order to get more information about the error or to notify you of an update that fixes the error This of course will contain personally identifiable data We will collect your server s IP address and name and any other data you choose to give us in the provided fields All contact fields are optional The About screen shown in figure 7 15 on the facing page reveals which version of the FrontDoor software and database your system is using Our Technical Support department will want to know this information before they help you diagnose any problems you may be having 58 7 Server Setup Reference FIGURE 7 15 Main Menu Server Setup About TIGHTROPE m edia stem Release Version 5 0 0 Build 38 Database Version 5 0 0 FrontDoor Tightrope and the Tightrope logo are copyrig
48. ing them a Cablecast Role in FrontDoor A generic term for either FrontDoor Carousel or Cablecast Specifically the web sites associated with each 10 2 FrontDoor The Gatekeeper I User Management 11 12 3 User Management Basics 3 1 Users The default admin login is Admin with a password of trms 3 2 Access Rights Example In this chapter we ll go over the basics of how FrontDoor manages user accounts We ll begin by first describing some key concepts then we ll point out some exceptions in Carousel and Cablecast We will take you on a walk through of the entire user management process starting in chapter 5 on page 27 Tightrope servers support multiple users A rather bland statement but a powerful idea A system which requires a full time staff person for support and maintenance isn t very economical or practical FrontDoor allows you to decentralize your efforts by creating several users of the system Although having multiple users is handy too many cooks can spoil the broth If every user can change every setting in the software chaos is not far away To prevent a free for all each user can be given a specific set of responsibilities while at the same time excluding access to other areas in the software See Access Rights in section 3 2 and Roles in section 3 3 on the next page for more info FrontDoor has a special user account built in Admin This account ha
49. le Assignments for John Reilly jr FrontDoor Roles No roles assigned to this user Assign New Role Carousel Roles No roles assigned to this user Assign New Role Cablecast Roles No roles assigned to this user Assign New Role Tl Email these roles to jr trms com Return to User Accounts List Assign Roles yOtescom en eens Assign Roles On the Role Assignments screen we can see a list of Roles that an individual user has in each application In figure 5 14 we haven t given John any Roles yet so each list is empty Let s give Scott his Roles Click on Assign Roles for Scott s account We ll see an empty Role Assignments screen To assign a Carousel Role click on the Assign New Role link figure 5 16 on the facing page A list of drop down menus will appear as in figure 5 17 on the next page These menus allow us to select the Role we d like to assign and the Domain to which the role will apply For Scott we d like to give him the Auto Authorized Bulletin Creation Role that we set up in section 5 2 on page 27 So we ll select that role in the first drop down menu figure 5 18 on the next page The second drop down menu allows you to choose the type of Domain for the Role In section 4 1 2 on page 19 we described the two types of Domains available to Carousel Zones and Zone Tags In Scott s case we want this Role to apply for all Zones on the West Campus We c
50. ns also requires Create Interactive Bulletins rights or Live Video Feed bulletins assuming that the system is licensed appropri ately A 2 4 Create Interactive Bulletins Allows users to create interactive bulletins on a zone assuming that the system is licensed appropriately Users will also need the Create Dynamic Bulletins access right assigned to them for the appropriate zone 63 A 2 5 Create Alert Bulletins Allows users to create Alert bulletins which interrupt all other bulletins currently running on a Zone A 2 6 Create Repeating Bulletins Allows users to create bulletins that repeat on an interval For example a repeat bulletin with an interval of 4 will be shown after every 4th bul letin A 2 7 Create Set Extra Bulletin Properties Bulletins can have extra properties that control duration transitions sounds etc This Access Right allows users to access these properties A 2 8 Create Submit Bulletins to this Zone Allows users to copy existing bulletins from other zones to this zone A 2 9 Create Template Quick Edit When creating a bulletin users with this Access Right are allowed to alter the template used to generate the bulletin The alteration affects the current bulletin only leaving the system template untouched A 2 10 Create Auto Authorize Bulletins Users with this Access Right have their bulletins automatically activated Without this Right any bulletins a user creates will be held
51. omeone attempts to log in to their account with the wrong password too often over a given period of time their account will be locked A locked account will not accept logins even with the correct password until the account is unlocked You can see which accounts are locked at a glance by looking at the User Accounts List Any locked accounts will be highlighted in red as seen in figure 5 28 User Accounts First Last User Name Email Last Login Admin Account admin admin myserver com 3 8 2007 2 07 40 PM Edit User Scott Jann scott John Reilly jr New User scott myserver com 3 7 2007 2 31 59 PM Edit User Assign Roles jr trms com 3 7 2007 3 52 17 PM Edit User Assign Roles To unlock the account first click on the Edit User link for the afflicted account The resulting Edit User screen will contain a new button labeled 5 5 Day to Day Tasks 39 Unlock User see figure 5 29 Clicking on this button will unlock the account FIGURE 5 29 The User Edit screen for a locked account User Name jr LOCKED Reset Password Unlock User First Name on Last Name Reilly Email r trms com Notes A good guy In charge of the EECS Computer Labs on the 4th floor Update Remove User Cancel Q Someone with a locked account probably doesnt remember his or her password After unlocking the account it s probably a good idea to reset the password as well
52. page 47 for details on which settings require your attention 6 1 An Overview of Server Setup After clicking on Server Setup from FrontDoor s main menu you will see FrontDoor s Server Setup menu shown in figure 6 1 Each section of the menu is described below FIGURE 6 1 FrontDoor Server Setup Menu site Name Site Login Url server Security Mail Settings Time Settings Licensing Updates Database Tools Privacy Policy About 6 1 1 Site Name The Site Name refers to the text that is displayed in the header of the Tightrope Web Interface This header is shown on all web applications that 45 6 1 2 Site Login Url 6 1 3 Server Security 6 1 4 Mail Settings 6 1 5 Time Settings 6 1 6 Licensing are run on this FrontDoor server Generally the Site Name is set to the name of your organization See section 7 1 on page 49 for details Some parts of FrontDoor are designed to generate a hyperlink that will take users to the FrontDoor login page For example the new user welcome email see section 5 3 on page 31 contains this hyperlink so your users know where to login so they can start using the system See section 7 2 on page 49 for details This section allows you to alter basic security measures of your server You can control how strong user passwords need to be the length of time before users are automatically logged out due to inactivity and choose whether or not visitors are automatically
53. pting to jump right in and start creating users however we re going to take a top down approach and start with roles This way we can think about higher level classes of users first 27 FrontDoor Roles Cablecast Roles Carousel Roles FIGURE 5 2 Carousel without any roles FIGURE 5 3 Carousel with one role Later when we start adding individual users we ve already got an idea about what kind of access is available for them Click on Role Setup The next screen is a list of Tightrope applications that are installed and licensed on your system We re looking to give John and Scott access to Carousel so let s set up some Carousel Roles Click on Carousel Roles If no Carousel roles have been created on the system we ll see a screen like the one in figure 5 2 Roles for Carousel There are no roles defined New Role By default FrontDoor ships with a few basic Carousel Roles pre defined Of course you can alter them to meet the needs of your installation We can t do much without any Roles so let s create some Thinking ahead about our intended users John and Scott Remember them If not see section 3 3 on page 14 we know wed like to have two different Roles One that allows people to create bulletins and another that allows users to create bulletins that are automatically approved Let s create the first role Click the New Role button A list of Roles will be c
54. r home the fact that Admin has access to everything you can t assign any Roles to Admin 2 Users will not be able to see the notes on their account with one exception If users have access to the User Management area in FrontDoor they will be able to see the notes for all users including themselves 32 5 A Walk through Creating Users With a Purpose FIGURE 5 11 The welcome email sent to John FIGURE 5 12 John s account is now in the list FIGURE 5 13 John and Scott both have an account Welcome to Cablecast amp Carousel Hello John Reilly Your Cablecast amp Carousel account has been created Username jr Password trms4life You may log into the Cablecast amp Carousel server by clicking on the following link http cain FrontDoor For security reasons itis recommended that you change your password To change your password please click on the Change Password link immediately after you log in After the account is created we re taken to the Role Assignments screen We ll tackle this part in section 5 4 For now click on the Return to User Accounts List link at the bottom of the screen Our User Accounts List now includes John s account as seen in figure 5 12 User Accounts First Last UserName Last Login Admin Account admin admin myserver com 3 7 2007 2 25 40 PM Edit User John Reilly jr jr trms com 3 7 2007 2 01 25 PM Edit User Assign Roles
55. rds 5 5 4 Unlocking User Accounts 5 5 5 Changing Passwords 20 000 ee II Server Setup 43 6 Introduction to Setting Up Your Server 45 6 1 An Overview of Server Setup 2 2 2200 45 OLL UE 22220 eA Ae RSS 45 512 Bite Losi Dil pe oee rr ron Ran 46 6 13 Server Security scaderea ee een 46 6 14 Mail Seting precon ek a ww a a ENE 46 613 Time Setn 2244 2b bo oo ee es 46 OLO LICENSE en a Kenne 46 61 7 Updates 2 2 sus un ann 47 6 1 8 Database Tools 22 25 cee rinio ers 47 GLO Privacy POU ernennen 47 61 10 ABGUE ae a Oe Oe ee os 47 6 2 Important Things to Set UP lt lt 2 47 7 Server Setup Reference 49 AL Site Name be ee a a Oe we nn 49 72 Ste Loe 2a cag dae Ge ea 49 Ti BEER een oA we We ee 49 74 Malteiiiss o os aos ea we be ee ee E S 50 7 5 LIME SENES soma RRR Oe Da OSE OA Ra RS 51 7 5 1 Tightrope Time Synchronization 51 7 5 2 Windows Time Synchronization 52 7 5 3 Domain Controller Time Synchronization 53 7 5 4 No Time Synchronization 53 7 6 Linio 2 2 Fanseiten 54 7 6 1 Setting a New License Key ee ee 54 7 6 2 Confirming a New License Key 55 Tel UA og ey ak Ra AG OM Ewe we Se ew ee 55 7 7 1 Selecting Updates for Download 56 Re Database Tools aes 5 5 ss ee ee eee ew e 57 T9 Privacy Poy 224 0 8 a kan ara 58 FU AGU nv ne ee Se be ee 58 III Appendix 61 A Access Rights Ref
56. reated with one new Role as shown in figure 5 3 Roles for Carousel Role Name Rights Users New Role 1 0 0 Delete The list of Roles shows you a couple handy details about each Role You can see the name of the Role the number of Access Rights the Role contains and the number of users who have been given the Role Since this Role is brand new it doesn t have any Access Rights or users just yet Next let s customize this new Role so it allows users to create bulletins Click on the New Role 1 link In figure 5 4 on the next page we see the Role Edit screen There are three parts to this screen The first allows you to change the Role s name The next section shows a list of all available Access Rights and lets you pick and choose which Access Rights are granted by this role The third section is a list of which users have been assigned this particular 28 5 A Walk through Creating Users With a Purpose FIGURE 5 4 The Role Edit screen Role In this case the Role is brand new and hasn t been assigned to anyone yet so it doesn t have any users in the list Role Name New Role 1 Access Rights T Create Alert Bulletins I Create Auto Authorize Bulletins T Create Set Extra Bulletin Properties I Create Dynamic Bulletins I Create Template Quick Edit Create Repeating Bulletins I Create Standard Bulletins Create Submit Bulletins to this Zone I Create Uploaded Bulletins Manage All Bull
57. s e 2 Carousel Players e Carousel Screensaver e Carousel Multimedia e Carousel RSS e Carousel RDA e Carousel EDS Set a new license key 7 6 1 Setting a New License Key License keys do not contain spaces FIGURE 7 10 Main Menu Server Setup Licensing Installing a new License Key Once you have obtained a new license key from Tightrope Media Systems click on the Set a new License Key link You will be taken to a screen like the one shown in figure 7 10 Copy and paste your new license key exactly as it comes from Tightrope Media Systems into the License Key field and then click Continue Set a new license key Hardware ID 0040f4ec4b05bfebfbff00000f33 License Key Continue Cancel 54 7 Server Setup Reference 7 6 2 Confirming a New License Key FIGURE 7 11 Main Menu Server Setup Licensing Confirming a new License Key 7 7 Updates FIGURE 7 12 Main Menu Server Setup Updates After you have entered the new license key you will be taken to a confirma tion screen like the one in figure 7 11 On the left side of the screen you will see the list of products that your new license key is good for On the right side of the screen in smaller text you will see the list of products that you are currently licensed for The distinction between these lists is important because the list on the left will be replacing the list on the right Be sure to double check that the
58. s all access to all areas of all software and cannot be deleted Anyone possess ing the Admin account can do anything he or she pleases in the software Therefore it is extremely important that access to this account be strictly controlled Only give the Admin login information to those who need full control of the system It is considered a best practice to give yourself a separate user account and log in as Admin only when needed This way if your account is somehow compromised the Admin account is still safe Each and every Tightrope system ships with the same default Admin password of trms Be sure to change this password immediately Each Tightrope application contains distinct functions or abilities which can be granted to users These abilities are called Access Rights If a user has been granted a particular Access Right he or she will be able to perform that particular ability For those who like logic here s a syllogism Carousel contains an Access Right which grants the ability to create standard bulletins If John has a user 1 Certain configurations of Carousel limit the number of users you can create See section 4 1 3 on page 21 for more information 13 Example FIGURE 3 1 A high level look at Access Rights 3 3 Roles account on the server which has been granted that Access Right then John can create standard bulletins using his account For those who are visual see figure 3
59. sent to this address Useful to test the mail settings that you have configured Smtp Mail Server smtp googlemail com Port 587 Smtp Authentication Use Authentication M Enable SSL Username Juser gmail com Password Bounce Address admin myserver com Send a test email to Send Update Cancel These settings should be properly configured before deploying your Front Door server Your Tightrope server needs to have its system clock updated regularly FrontDoor gives you four different ways of keeping the clock in sync See section 7 5 1 See section 7 5 2 on the following page See section 7 5 3 on page 53 See section 7 5 4 on page 53 On the Time Settings screen Main Menu Server Setup Time Set tings the Sync Settings drop down menu lets you select which style of time synchronization to use and will reveal other options for the selected synchronization method 7 5 1 Tightrope Time Synchronization The Tightrope Time Synchronization method allows you to select which NTP server to use and how often to update It is the most flexible time synchronization method NTP uses UDP port 123 to communicate Be sure to set your firewall to allow traffic on this port For a list of publicly available NTP servers see section B 5 on page 68 1 NTP stands for Network Time Protocol and is widely used on the internet See http www ntp org or http en w
60. ser and Standard User Each Role has been assigned under a different Domain As seen in figure 3 5 her role as Power User applies under Domain A whereas Standard User applies under Domain B Users Roles Domains gt Power User al Standard User Kari What this means is that whenever Kari is in Domain B she s a Standard User The moment she switches to Domain A she becomes a Power User with a new set of Access Rights Switching back to Domain B relegates her once again to Standard User with her original set of Access Rights If Kari should be a Standard User for multiple domains say Domain B and Domain C then she actually gets assigned the Standard User Role once again this time under Domain C as in figure 3 6 on the following page Each Tightrope web application defines its own set of Domains Descriptions of Domains for FrontDoor can be found in section 4 3 2 on page 25 Carousel in section 4 1 2 on page 19 and Cablecast in section 4 2 2 on page 21 3 4 Domains 17 FIGURE 3 6 Kari s two roles assigned under three different Domains Users Roles Domains Y Power User gt Standard User Kari 4 Standard User 3 5 A Recap Let s take a quick look at these concepts one more time e Tightrope servers support multiple users e Each Tightrope application contains distinct functions or ab
61. sword For contact information please see section 1 2 on page 7 B 3 Why can t my users access Cablecast To access Cablecast with any given user account that account must be given at least one Cablecast role If no Cablecast roles are specified for that account they will not be able to access Cablecast See section 4 2 1 on page 21 for details B 4 Why can t my users access Carousel To access Carousel with any given user account that account must be given at least one Carousel role If no Carousel roles are specified for that account they will not be able to access Carousel See section 4 1 1 on page 19 for details 67 B 5 My server s time drifts Y FrontDoor provides several time synchronization techniques to keep your server on time For detailed instructions on setting up your FrontDoor server to use time synchronization see section 7 5 on page 51 A list of publicly available time servers can be found at http support microsoft com kb 262680 B 6 I don t have access to an email server Smtp Mail Server Port Use Authentication Enable SSL Username Password Google s Gmail service provides a free email account You can configure FrontDoor to use Google s server by creating a Gmail account and using the following configuration in Main Menu Server Setup Mail Settings see section 7 4 on page 50 smtp googlemail com 587 Yes Yes lt YourUserName gt gma
62. t s look at how to assign this role with the help of John and Scott once again Scott works at the Head end and he keeps track of almost all of the shows for TRMS TV John works at the Satellite location and is in charge of a handful of shows that are housed there To keep John from messing around with Scott s Head end shows we assign John the Show Modification Role for the Satellite Location Domain Scott on the other hand gets the role for his Head end Location as pictured in figure 4 2 on the next page 4 2 Things to Consider for Cablecast 21 FIGURE 4 2 John and Scott assigned to different Roles in different Domains Example Location Based Location or Channel Based Users Roles Domains En Location gt Show Modification Satellite Show Modification gt aa p Head end John Scott Things get a bit more complex when we talk about Channels the next type of Domain in Cablecast Each Location can have one or more Channels and every Channel has a Schedule of programs to be played on air This time let s say TRMS TV has a single location Head end The Head end Location has two Channels Pub 15 and Gov 16 The Public channel schedules shows that are produced by members of the community whereas the Government channel plays city council meetings school board meetings etc You ve got two staffers working at TRMS TV Pet
63. taken to the FrontDoor login screen See section 7 3 on page 49 for details FrontDoor relies heavily on sending email to the users of the system An email is sent to users when their account is created see section 5 3 on page 31 when you assign them Roles section 5 2 on page 27 and when you reset their passwords section 5 5 3 on page 39 In this section you can configure the email server that FrontDoor will use See section 7 4 on page 50 for details If your system contains multiple Tightrope servers it is imperative that their system clocks are kept in sync The servers will sync their clocks to the system clock on the FrontDoor server This section allows you configure the FrontDoor server to sync its own time to an external source See section 7 5 on page 51 for details Software from Tightrope Media Systems must be properly licensed before it can be used In the Licensing section you can enter a license code for the software that you have purchased The software is usually pre licensed on the server before it is shipped so you should only need to enter this section if you have purchased additional software or upgrades See section 7 6 on page 54 for details 46 6 Introduction to Setting Up Your Server 6 1 7 Updates 6 1 8 Database Tools 6 1 9 Privacy Policy 6 1 10 About New versions of Tightrope software can be downloaded from the Updates section You will be required to enter an update key before gainin
64. thorize y don t quite work for your specific installation you can modify them delete them or add brand new Roles See section 5 2 on page 27 for details After seeing the awesome content that Scott and John are making Pete comes to you wanting access to Carousel as well Pete is one of your Scott like detail oriented employees so you re fine with having his bulletins automatically approved You know however that Pete likes to play with every whiz bang feature available Ideally you d like to restrict him to just creating the Standard set of bulletins so he doesn t get too wild and crazy How can we do this Initially you might consider giving Pete the Auto Approved Content Cre ation Role so his bulletins get automatically approved just like Scott If you take a look back to figure 3 2 on the preceding page however that Role contains Access Rights for all kinds of bulletins not just the standard type Giving Pete this role would let him create every kind of bulletin which you don t want to do In this case you ll need to create a brand new role something like Auto Approved Standard Bulletin Creation as in figure 3 4 Roles Access Rights Roles e Create Standard Content Creation WI a a N g Auto Approved gt i ya En nn gt Standard Bulletin Se ZA Creation N NS Auto Approved W Create XXX Content Creation ho Bulletins P Auto Authorized Bulletins
65. usel or Cablecast please see their respective manuals Tightrope Media Systems is a manufacturer of web centric media delivery and display systems We strive to provide integrated solutions designed specifically for the markets we choose to address with a web centric interface as a core design of everything we do For more information on Tightrope Media Systems please visit our web site www trms com Email us at info trms com Our Address is Tightrope Media Systems 800 Transfer Road Suite 1B Saint Paul Minnesota 55114 For customer service please contact your dealer or Tightrope Media Systems directly http forums trms com support trms com An online support request form is at www trms com community www trms com community knowledgebase www trms com community training videos blog trms com chat trms com 866 866 4118 612 866 4118 The fastest way to get support is through email the online support form chat and our forum The forum requires a free registration Throughout this guide the following conventions will be used This is a note Notes are used to call attention to special information that may be helpful to keep in mind This is a margin note Configuration Channel Configuration Example Example Example This is a tip Tips show unique ways to use the software and tricks that have been picked up by other users This is a warning Warnings call att
66. utopilot Role for the Head end Location Domain he would be able to do autopilot tasks on the Head end Location but not on the Satellite Location However since the Global Access Right is also a part of the Autopilot Role he ll be granted that Global Access Right everywhere in the software including both Head end and Satellite Locations 4 3 Things to Consider for FrontDoor 4 3 1 FrontDoor Access Any user account that has been created will at the minimum be able to log in to FrontDoor and change his or her password To allow the user to access other areas in FrontDoor assign them a FrontDoor Role containing the Access Rights for the appropriate areas To allow them access to the other applications Carousel and Cablecast they must be assigned at least one Role for that application See section 4 1 1 on page 19 for Carousel details and section 4 2 1 on page 21 for Cablecast details 24 4 Application Specifics 4 3 2 Domains Where d they go When you start to assign Roles for the FrontDoor application itself you ll notice that you can t assign them a Domain What gives In contrast to Carousel and Cablecast FrontDoor doesn t have any Domains More to the point it has a single Domain the entire application Since every Role would be assigned the same domain we removed the option altogether All FrontDoor Roles are assigned for the entire FrontDoor application 4 3 Things to Consider for FrontDoor 25 26
67. you 7 7 1 Selecting Updates for Download After entering a valid download key you will be presented with a list of files to download similar to figure 7 13 on the facing page Please read the Notes column for each download as it may contain critical information about that particular file Often a Readme file will be included with your download list Before installing any updates make sure to download and read the Readme file y D amp D _ Always read the Readme files Although we try to make the update process as simple as possible occasion ally there are steps that must be completed in a specific order for the update to be successful These steps will be outlined in the Readme file y Each file in the list may be downloaded a limited number of times We recommend downloading all available updates once to a single computer and then distributing them via your own network rather than downloading them multiple times from the updates site 56 7 Server Setup Reference FIGURE 7 13 Main Menu Server Setup Updates List of available updates 7 8 Database Tools Backup Directory Email Address Local Path FIGURE 7 14 Main Menu Server Setup Database Tools Tightrope Media Systems SOFTWARE UPDATES This download key expires on 1 21 2007 or after 5 more uses Update Remaining Downloads Update Remaining Product Version Notes README f
68. you would assign both of them all of the Access Rights related to creating bulletins but assign the Auto Approve Bulletins Access Right only to Scott With this setup they both could create bulletins but John s bulletins would be held for approval before going live and Scott s bulletins would go live immediately 2 Actually this depends on the Domain scope to which John has the Access Right See section 4 1 3 on page 21 for details 3 Although I guess it depends on your definition of interesting 14 3 User Management Basics Access Rights can be com bined into Roles Example FIGURE 3 2 Roles contain Access Rights Example We won t go into exactly what each Access Right means for now For a more complete description of the Access Rights in each application see chapter A on page 63 This works fairly well for two users but imagine if you hired ten more people half of which were John like and half were Scott like Even in this contrived example you would end up manually assigning dozens of Access Rights Multiply the problem by the actual number of Access Rights available in each application and you ll quickly realize that keeping everything organized would be a challenge even for Scott himself Fortunately FrontDoor solves this problem by abstracting sets of Access Rights into Roles A Role is simply a group of Access Rights In FrontDoor you never actually assign Access Rights

FrontDoor Manual (ver 5.3.3)

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