Hi-Touch - EPoS Traders
Contents
1. 10 4 or 12 1 LCD Customer Display 32 Keys Programmable POS Keyboard Note Specifications are subject to change without notice Frequently Asked Questions FAQ Question 1 Why does the system turn to unstable after updating BIOS Answer Load optimized defaults or load SETUP Default after flashing BIOS If the system remains unstable clear CMOS to solve the problem Question 2 How do I clear CMOS Intel solution Answer To clear CMOS do the following 1 Turn off power and pull out the power cord 2 Insert the jumper cap to clear CMOS PIN and remove the jumper cap from clear CMOS PIN Switch on the power again 4 Press Delete to enter CMOS setting and load optimized defaults 5 Save changes and reboot the system 21 ndix Technical Information Duestion 3 How do I clear CMOS VIA solution Answer To clear CMOS do the following 1 Turn off power and switch off the power adapter 2 Remove the jumper from clear CMOS 2 3 PIN and insert the jumper to clear CMOS 1 2 PIN 3 Remove the jumper from clear CMOS 1 2 PIN and re insert the jumper to clear CMOS 2 3 PIN 4 Switch on the power again 5 Press Delete to enter CMOS setting and load optimized defaults 6 Save changes and reboot the system Question 4 How do I use Boot Menu Answer To use the Boot Menu do the following 1 Press F9 to enter the Boot Menu 2 Select the Boot device from the Boot Menu 222. 1A COM 5 for Pole Display Bottom side On DC 5V 1A DC 5V 1A RJ 45 Interface Board DC 12V 1A DC 12V 1A COM 6 for Cash Drawer Int i DC 12V 1A DC 12V 1A driving Pulse ERA me Soe DEJV TA DC 24V 1A DCV Powered USB for Bottom side On DC 12V 1 5A DC 12V 2 5A peripherals Interface Board DE 24y Powered USB for Bottom side On DC 24V 1 5A DC 24V 2A peripherals Interface Board 2nd LCD Monitor Power Bottom side On Connector DC Plug Interface Board Dae WESA PETEN TAHA DC 24V Printer Power Bott ide O Connector Hosiden ottom side 0n DC24V 15A DC 24V 2A 3PIN Interface Board Note e The current loading for each COM Port should not exceed DC 5V 3A DC 12V 2A DC 24V 2A e DC 12V 24V powered USB should not be used with 12V DC plug and 24V Hosiden at the same time e When the 2nd Display uses 12V DC plug the thermal printer can NOT use the 24V Hosiden simultaneously 13 Chapter 2 Getting Started Hardware Installation Installing the Adapter and Internet for Lite Model To install the adapter and Internet cable for Lite Model do the following 1 Connect the Internet cable and the power cable and arrange the cables as shown RJ 45 Power adapter connector connector 2 Replace the extension base cover and affix it to the base with two M3 back screws 14 Chapter 2 Getting Started Installing the Adapter an
3. Select Pin 1 2 closed COM Port DC Output Disable default Pin 3 4 closed 5V Pin 5 6 closed 12V J4 COM6 RS 232 RJ 11 Cash Drawer Select Pin 1 2 closed RJ 11 for Cash Drawer default Pin 2 3 closed RS 232 RJ 45 8P8C Connector for COM 5 Front Side View PIN 8 7 PIN 1 t COM5 ASSIGNMENT 8 7 6 5 4 3 2 1 V RI V RI GND GND DTR DSR TX RX Chapter 2 Getting Started Main Board Intel Solution umper Setting a 0004 e sessed TO 321 J6 J2 123 CPU N B S B wagapoonosogenaganno lel J3 COMI D sub Pin9 DC Output Select Pin 1 2 closed COM Port DC Output Disable Pin 2 3 closed 5V or 12V DC Output Enable J4 COMI D sub Pin9 Voltage Select Pin 1 2 closed 5V Pin 2 3 closed 12V J6 COMS3 D sub Pin9 DC Output Select Pin 1 2 closed COM Port DC Output Disable Pin 2 3 closed 5V or 12V DC Output Enable Chapter 2 Getting Started J2 COM3 D sub Pin9 Voltage Select Pin 1 2 closed 5V Pin 2 3 closed 12V J1 LVDS Voltage Select Pin 1 2 closed 3 3V Pin 2 3 closed 5V JP1 CLEAR CMOS Pin 1 2 closed Clear CMOS Pin 1 2 opened Normal 10 Chapter 2 Getting Started Main Board VIA Solution umper Setting e EESES EVIN SEN z e eee CN700 N B c
4. shown DB 15 connector 2 Replace the base cover Connect one end of the DC 12V adapter cable to the base and allow the other end of the cable pass through the hole on the 2 4 Display cover stand DC 12V adapter cable 2 Display cover stand Base cover 3 Affix the 2 4 Display cover stand to the base with three M3 screws Next connect the other end of the DC 12V adapter cable and the DB 15 cable to the 2nd Display 17 Chapter 2 Getting Started 4 Install the 2 4 Display and lock it to the stand with four M3 screws Installing the MSR To install the MSR onto the LCD display do the following 1 Affix the casing screw to the third screw hole on right side of the LCD display 2 Connect the MSR USB cable to the connector on the right side of the LCD display 3 Attach the MSR device onto the screw head on the side of the LCD display and push it downwards to snap into place 4 Lock the MSR securely on the LCD display with one M3 screw Easy Maintenance Panel Open the side panel covers for easy maintenance as shown below Open the left panel cover to access the LCD Inverter and the right panel cover to access the Touch Controller LCD Inverter Touch Controller 18 Appena Technical Information Specifications ITEM SPECIFICATION Model Name Hi Touch All in One Touch POS System Processor Supports VIA Eden CPU Support Intel Celeron M 1 0 GHz VIA C7 2
5. 0GHz CPU 1 0GHz 512K Cache 1 5GHz Memory 200 pin DDR II RAM 1 200 pin DDR RAM 2 totality up to 1GB DDRII totality up to 2GB DDR 400 533 200 266 System Core Chipset North Bridge VIA CN 700 South Bridge VIA 8237R North Bridge Intel 852GM South Bridge Intel ICH4M BIOS Award BIOS with enhanced ACPI 1 0 PnP APM DMI ESCD PCI bus 2 1 On Now DRAM ECC AGP 3D Graphics VIA AGP8X graphics core share memory from 8MB up to 64 MB 16MB Default Intel AGP8X graphics core share memory from 8MB up to 32MB 16MB Default support DVMT to 64MB Dual VGA output Dual view on North Bridge Chips Supports 3D 2D graphics accelerator NT 4 0 5 0 Windows 95 98 2000 XP utility APM ACPI 1 0 DirectX 9 0 VPE MPEG2 Parallel Port One LPT port SPP EPP ECP IRQ and address selectable by BIOS setup Serial Port Total 6 COM port on board IRQ selectable by BIOS setup Output on 9th pin by jumper selector Each voltage output with poly switch protector 19 Appendix Technical Information ITEM USB SPECIFICATION Total 6 USB port USB 2 0 support One USB port located on the front panel Two USB ports located on the rear panel Two USB ports on extended base Pro only One USB port onboard for future use Enhance PCI IDE On board PCI bus master IDE1 2 support Ultra DMA33 66 100 Serial ATA Port One Serial ATA HDD port None Thermal Solution One hea
6. B port x 2 COM 3 Lite only for customer display COM 1 1 CF Card slot 2nd VGA port Pro only K B M S Combo port 24V DC input POS Input Device Port 1x USB 1 x RS 232 Lower I O Ports Pro only DESCRIPTION Powered USB 24V QI IS Q2 NS hh Powered USB 12V COM 4 LPT Port COM 5 Pro only for customer display COM 6 for Cash Drawer Port 2 12V DC output for 24 LCD Display 24V DC output for POS Printer 1 Only one output between COM1 and RS 232 POS input device port available Default COM1 2 Only one output between COM6 and cash drawer port available Default 24V cash drawer port Chapter 1 Welcome OSD Control Buttons 6 5 4 3 2 1 ICON FUNCTION 1 4 Press the Power button to start up the system Press the Power button for 4 seconds to shut down the system from hardware Press the Power button and Brightness button for 4 6 seconds to reset the system from the hardware 2 Power LED Red Standby mode Green System start up 3 B Press B and B button for brightness adjustment The 4 B setting will be saved after releasing the button for 6 seconds 5 V Press Speaker and Speaker button for volume 6 yv adjustment The setting will be saved after releasing the button for 6 seconds Note Press the B and V at the same time to restore the factory default setting Chap
7. Hi Touch Lite Pro VIA Intel Platform User s Manual Version 2 0 Eza Thank you for purchasing our Hi Touch Touch Terminal This terminal offers highly enhanced features with easy connection to various optional devices for optimum performance This user manual describes how to set up and connect your terminal About this Manual Copyright Copyright 2008 All rights reserved This product and related documentation are protected by copyright and are distributed under licenses restricting their use copying and distribution No part of this documentation may be reproduced in any form by any means without prior written authorization of the manufacturer and its licensors if any Safety notices Z N Before You Proceed e Read the safety notices and the User s Manual carefully before using the product e Keep the box and packaging in case the product needs to be shipped in the future e Follow the product and warning label instructions e Any changes or modifications that do not follow the instructions in this manual will void this product s warranty amp ZA Power Supply Safety Notes e To avoid electric shocks disconnect the power cord from the electrical outlet before relocating the system e Make sure the voltage of the power outlet conforms within voltage range of the terminal Failure to comply may cause the electric shock or damage to the terminal If you are not sure of the electricity voltag
8. component from the Hi Touch while the power is on 8 A bug may be found when installing Windows 2000 from a USB CDROM When this occurs please go to the Microsoft website at http support microsoft com kb 838921 and find the solution Default Setting Default settings for Hi Touch Touch Terminal serial ports COM1 COM2 COMS3 COM4 COM 5 COM 6 IRQ 4 IRQ 3 IRQ 5 IRQ 10 IRQ 5 IRQ 10 Chapter 2 Getting Started MSR Notice 1 The MSR default setting is ISO Track 1 amp 2 For customized track settings advise the manufacturer before production 2 In event of any requirement to change the setting of the MSR run Setting utility in the driver CD provided in the accessory package 3 The normal swiping card speed of the MSR is 10 to 100 cm sec based on the ISO 7812 standard Rear I O umper Setting for Pro Model only JP1 Cash Drawer 12V 24V Voltage Select Pin 1 2 closed 24V default Pin 2 3 closed 12V J2 COM4 D sub Pin9 Voltage Select Pin 1 2 closed No Function Pin 3 4 closed 12V Pin 5 6 closed 5V Pin 7 8 closed COM Port DC Output Disable default Chapter 2 Getting Started J1 COM RJ 45 Voltage Select Pin 1 2 closed No Function default Pin 3 4 closed 12V for Customer Display Pin 5 6 closed 5V Pin 7 8 closed COM Port DC Output Disable default J3 COM6 RS 232 Voltage
9. d Internet for Pro Model To install the adapter and Internet cable for Pro Model do the following 1 Connect the Internet cable and the power cable to the connectors and arrange the cables as shown RJ 45 Power adapter connector connector 2 Replace the extension base cover with two M3 screws and then affix the stand cover to the base with three M3 screws 15 Chapter 2 Getting Started Installing the Customer Display for Lite Model Follow the procedures below to install the Customer Display 1 Connect the VFD DB 9 cable to the connector as shown 2 Replace the base cover and affix it with two M3 screws 3 Attach the Customer Display pole bracket to the base of the Hi Touch Terminal with two M3 screws 4 Lock the Customer Display to the Customer Display pole bracket with two M3 screws Installing the Customer Display for Pro Model Follow the procedures below to install the Customer Display 1 Plug the VFD RJ 45 connector of the Customer Display into the COM5 port 2 Install the Customer Display and the cover stand in place with three M3 screws 16 Chapter 2 Getting Started Installing the 2nd display for Pro Model only To install the 2 4 display onto the Hi Touch Terminal do the following 1 Connect the DB 15 cable to the connector on the back of the Hi Touch Terminal LCD screen and arrange the cable as
10. e that you are using contact your local electricity company e To avoid fire or electric shocks do not overload electric power outlets e Protect the power cord from being walked on or pinched particularly at plug convenience receptacles and the point where they exit from the apparatus Operating Instructions Keep this manual for future reference Keep this equipment away from moisture and dust Place the equipment on a stable surface before setting it up If any of the following arises notify a qualified service technician immediately gt The power cord or plug is damaged gt Liquid has been spilt on to the equipment gt The equipment has been dropped and damaged gt The equipment does not function normally Do not block any ventilation openings to prevent the equipment from overheat Do not leave the equipment in a non air conditioned environment where the storage temperature may go above 70 C 158 F as this can cause damage to the equipment Maintenance Gently wipe screen with a clean soft hair lens brush or a lint free cloth Do not apply pressure to the screen while cleaning Do not spray any liquid directly onto the screen or the casing of the Hi Touch Terminal Chemical cleaners have been reported to cause damage on the screen of the Hi Touch Terminal Warning and Attention Patent The technical descriptions and specifications of the equipment are subject to change without notice For safety rea
11. ed Questions FAQ reme erer ek ee 21 Chapter 1 Welcome Congratulations on your purchase of this POS terminal Your easy to use POS terminal is designed to help you enhance your business flexibility by offering a superior customer experience Overview of Hi Touch Lite Model Ea I gt Counter space saver gt Powerful expansion capability gt Dual display for advertising Hi Touch VIA Platform Hi Touch Intel Platform Model 2 n Lite Pro Lite Pro CPU VIA Eden 1 GHz Fanless Intel C M 1 0GHz 512K Cache VIA C7 2GHz with Fan Fanless C M 1 5GHz With Fan Chipset VIA CN700 8237R Intel 852GM ICH4M System 200 pin DDR II RAM 1 up to 200 pin DDR RAM 2 up to 2GB Memory 1GB DDR II 400 533 DDR 200 266 HDD 2 5 x1 3 5 x1 2 5 x1 3 5 x1 Storage CF memory card devices DOM Disk On Module 3 Touch amp 6 Touch amp 3 Touch amp 6 Touch amp Serial Port MSR I F MSR I F MSR I F MSR I F included included included included USB port and 4 USB 2 0 Ports in total Powered USB None 241 2 None AU ee 1 DC Output for None DC 12V amp DC Mane DC 12V amp DC peripherals 24V plug 24V plug Chapter 1 Welcome Rear View The rear panel view with the input and output ports is shown in the illustration Upper I O Ports Lite Pro DESCRIPTION Line Out KS Q2 N O QO NI AIO LAN port US
12. he equipment to a power outlet on a circuit different from that to which the interference receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING AN The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment IEA AB im FEI rein Ay ESE IN JU Ak HI FH FERAL PAY AE wd BEF PEP EAR SET A ARNE Tested To Comply CE FGx 2 ROHS FOR HOME OR OFFICE USE LISTED Contents Chapter Torops N k k ei R e n k na b re NE k y N k K kek dek wa k ne EK ke Ee k en 1 Welcome iho viiescoss saceeevees eyi e ra Re Her v k e Wes y eny n a A eke V N Gely e ads e Y W YA a 1 Overview of Hi Touch reee kenek reke kere keke k x ke kek ke ke kak 1 Red Va CW sis cavcceye Secdes n yA WE kO Ne ERNE VOR A T PEV e a SER ARA a ee 2 OSD Con tfol BUL OTS y 33348 Giyane y ya kt E a e kake y ke Kek Gy k ek 3 nt MEND ee eDreHHER_RRBrDBRRHRH HHH HH vw 4 L 3 1 lel ai a GRA P E EE DD 5 Chapter Zoiie sse n nnn 6 Getting Started 2y 4 k diye dineis iiia gasii 6 Pre installation Notice 5s5 5 4 54 54 3154552452 is0
13. hipset CLEAR CMOS 1 i HEHH JIHHIHNINHININ 8237R S B chipset J1 LVDS Voltage Select Pin 1 2 closed 5V Pin 2 3 closed 3 3V default J2 COM1 D sub Pin9 Select RS 232 MSR Pin 1 2 closed COM Port DC Output Disable default Pin 2 3 closed 5V or 12V DC Output Enable J3 COMI D sub Pin9 Voltage Select Pin 1 2 closed 5V default Pin 2 3 closed 12V 11 Chapter 2 Getting Started J4 COM3 D Sub Pin 9 Select Pin 1 2 closed COM Port DC Output Disable default Pin 2 3 closed 5V or 12V DC Output Enable J5 COM3 D Sub Pin 9 Voltage Select Pin 1 2 closed 5V default Pin 2 3 closed 4 12V Clear CMOS 1 Pin 1 2 closed Clear CMOS Pin 2 3 closed Normal default 12 Chapter 2 Getting Started Limitations Connector with Location Average current Pk current Voltage Output COM 1 for External input DC 5V 0 5A DC 5V 1A LCD Panel Sid device interface ee DC 12V 0 5A DC 12V 0 5A M 2 for Touch Panel COM A fo guen Tane LCD Panel Side DC 5V 0 3A DC 5V 0 5A interface COM 3 for extension LCD Panel Side DC 5V 0 3A DC 5V 0 5A interface 9t PIN of DB 9 On Mother Card DC 12V 0 5A DC 12V 1A COM 4 for extension Bottom side On DC 5V 0 3A DC 5V 0 5A interface 9t PIN of DB 9 Interface Board DC 12V 0 5A DC 12V
14. r vendor immediately Hi Touch Touch Customer Display 2nd LCD Customer Terminal optional Display optional Magnetic Stripe A AC Power Cord Power Adapter Reader optional Accessory Package 1 Driver CD disc 2 User s Manual 3 DC24V power cable Pro only 4 PS 2 COMBO Y cable 5 USB rubber cover 6 P E sheet 7 Spare screws Chapter 2 Getting Started This chapter describes how to install the optional accessories on your Hi Touch Touch Terminal for optimum serviceability Pre installation Notice Before you start installing your Hi Touch please read the following notices carefully 1 The Hi Touch does not support PCI slot 2 Do not plug in or unplug any interior devices such as memory module or any function card when the ATX PSU is powered on 3 The LAN chipset of VIA CN700 uses RTL 8139 810x family network adapter The Terminal has been built in the PXE Boot ROM function within the BIOS to execute Boot ROM already but 852GM cannot support Boot ROM function If you have any questions please contact your local agent or distributor 4 For installation and compatibility using the RAM Module from the original manufacturer is recommended 5 The USB device connector is Hot Swap capable Do not plug in or unplug any connector except USB devices when the power is on 6 The spill proof design of Hi Touch conforms to IP 43 standard front panel only 7 Do not insert or remove any device or
15. sons wear gloves when assembling the product Patent pending Caution Risk of explosion battery is replaced by an incorrect type Dispose of used batteries according to the instructions Federal Communications FCC Statement This device complies with FCC Rules Part 15 Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesirable operation This equipment has been tested and found to comply within the limit of a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by switching the equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the interference receiving antenna e Increase the distance of separation between the equipment and interference receiver e Connect t
16. t sink Fan less or heat sink with Fan Base on Fan Speed Control technology for CPU and North Bridge Chip Compact Flash One bootable compact flash card socket Type I II Card Cash Drawer One cash drawer port with status sensor EPSON ESC Pin Port define System Power DC 24V 5A 120W external power adapter with internal DC to DC power inverter AC Power Source AC 90 to 264V Full Range System Trigger System front side tact switch ATX Trigger below the Control LCD display with bottom Ethernet Port Realtek RTL8100CL Intel PRO 100 Ethernet chip 10 100 Mbps Ethernet chip on board on board 10 100 base T Auto 10 100 base T Remote boot ROM in side ACPI NT 4 0 5 0 NDISS5 Remote boot ROM for NT 4 0 Enable or disable by BIOS setup Audio VIA VT 1612A AC97 ACL 203 or 655 AC97 CODEC on board CODEC on board Stereo speaker 2x1W output Keyboard PS 2 Mouse PS 2 Wall Mount VESA standard 100mm 20 Appendix Technical Information ITEM SPECIFICATION System Size 350mm L x 350mm W x 350mm H min height when folded 160mm S W DOS OS2 V2 1 SCO XENIX V2 3 2 SCO UNIX V3 2 Compatibility NOVELL WIN 3 1 95 98 2000 XP NT4 0 XPE WEPOS Operation Temp 0 C to 40 C Storage Temp 25 C to 70 C Optional Device ISO Track 1 2 3 Magnetic Stripe Reader Smart Card Reader 20 column 2 lines VFD Customer Display Optional Device Optical Finger Print Sensor
17. ter 1 Welcome Features This POS terminal comes equipped with the following features Noise free Low power consumption Saving cost of ownership Compact size Aesthetic design Dust water proof WEPOS WinXP Pro solution Environment protection Higher stability The fan less noise free design of the Hi Touch is ideal for noise intolerant environment such as hospitals museum and SPA resorts etc Fan less model only ULV Ultra Low Voltage design of the device is embedded with a unique chip set and CPU renders power saving function Modular design provides the owner with the following benefits a cost effectiveness b customization flexibility and c easy maintenance Slimmest in the POS industry standard 24 mm This elegant economic POS system features a sleek compact design base that saves counter space and adds appeal to the service environment Hi Touch series features a highly durable rigorously tested design that is reliable and dependable in rugged environments Solution is recommended to be bundled with embedded solution for high performance and other added values Environmental friendly RoHS compliant product The Hi Touch has a longer overall system MTBF and provides higher stability during operation Chapter 1 Welcome Unpacking Before setting up your Hi Touch check that the package contains the following items If any of the items is missing or damaged contact you
18. y s k no vas k sen Ve o adi dawey k N VE e VEREN 6 Defatlt Setting hth cic chide len tind ene e ee er E 6 MSR NOH Cer 42 cccsteeacesiaeds aceectevsaties h Key dekey dadan b1n Veke dre pie uae dira KO e 7 Rear I O Jumper Setting for Pro Model only 7 Main Board Intel solution Jumper Setting ccccc essences 9 Main Board VIA solution Jumper Setting cccccc esses 9 Limitations x yy ssa caged css esas aa ee EK KE hs Deh KERE AYA k rne E N 13 Hardware Installa ill t 4 454 5c 54s5a5kc 2o vc c2A boa kak dene oa d n ek cae a a 14 Installing the Adapter and Internet for Lite Model 14 Installing the Adapter and Internet for Pro Model 15 Installing the Customer Display for Lite Model j j j j 16 Installing the Customer Display for Pro Model 16 Installing the 2nd display for Pro Model only 17 Installing the MSR 4 mi wse rie bekay Hira e Eek aoia l re 18 Easy Maintenance Panel E rrr rere rer kere er erer ekere 18 AP POI x Sinn Ar e kak keye ke Ken k keke e Ke SE LAR ER A E 19 Technical Information ienesis 5a5 yay y 00o ky x9 e a dey h n ahe ku kake HeK e we Worse 19 Specifications msnen su d Hel G 50y new b Hud t k hiii 19 Frequently Ask
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