Home

9623-A2-GB20-10 - Zhone Technologies

1. Symptom Possible Cause Solutions No power or the LEDs are not lit The power cord is not securely plugged into the wall receptacle to rear panel connection Check that the power cord is securely attached at both ends The wall receptacle has no power Check the wall receptacle power by plugging in some equipment that is known to be working Check the circuit breaker Verify that your site is not on an energy management program Power On Self Test fails Only Alarm LED is on after power up The unit has detected an internal hardware failure Reset the unit and try again Contact your service representative Return the unit to the factory refer to Warranty Sales Service and Training Information on page A of this document 9623 A2 GB20 10 July 2000 6 11 Troubleshooting 6 12 Table 6 2 Device Problems 2 of 2 Symptom Possible Cause Solutions Cannot access the unit or the menu driven user interface Login or password is incorrect COM port is misconfigured or the unit is otherwise configured so it prevents access Reset the unit see Restoring Communication with a Misconfigured Unit Contact your service representative Failure xxxxxxxx appears at the top of the System and Test Status screen at Self Test Results The unit has detected an internal software failure Record the 8 digit code from the Syste
2. Check the status of the attached equipment Excessive BPVs at Network 1 hhh mm ss 3 An excessive number of bipolar violations has been detected on the DDS network interface followed by the period of time that the condition has existed Caused when at least one invalid BPV has occurred every 20 ms for 2 seconds Verify that the network cable is securely attached at both ends Contact your network provider 1 nnnn indicates a DLC number of 16 through 1007 frame relay link is one of the following Neti FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port 3 hhh mm ss indicates the number of hours maximum 255 minutes maximum 59 and seconds maximum 59 When 255 59 59 is exceeded the counter resets and begins the count again July 2000 6 7 Troubleshooting 6 8 Table 6 1 Alarm Conditions 2 of 4 Alarm Condition What It Indicates What To Do Ethernet Link Down The communication link for the Ethernet port is down and the Interface Status for the port is enabled Check the LAN connected to the Ethernet port Link Down Administratively frame relay link The specified frame relay link has been disabled by the unit due to LMI Behavior conditions or LMI Protocol on another link is in a failed state This is not an alarm condition so System Op
3. Disconnect Time Minutes Possible Settings 1 60 Default Setting 10 Sets the amount of keyboard inactive time allowed before a user session is disconnected Display Conditions This option does not appear when Inactivity Timeout is disabled 1 60 Up to an hour can be set FTP Session Possible Settings Enable Disable Default Setting Enable Determines whether the system responds as a server when an FTP file transfer protocol client on an interconnected IP network requests an FTP session This option must be enabled when downloading files Enable Allows an FTP session between the system and an FTP client Disable Does not allow FTP sessions FTP Login Required Possible Settings Enable Disable Default Setting Disable Specifies whether a login ID and password are required for an FTP session If required the login used is the same login used for a menu driven user interface session This option does not affect the TS Access Management Link Enable User is prompted for a login ID and password Disable No login is required for an FTP session FTP Max Transfer Rate Kbps Possible Settings 1 64 Default Setting 64 Sets the maximum receive rate of file transfer to the system via management PVCs This option allows new software and configuration files to be downloaded using selected bandwidth without interfering with normal operation Us
4. 00 00 cece eee nirre 6 13 TESS AVAIAOIS cance equcd god a ddac hare hihiuaionehobdgawoagaas 6 14 Test Timeput Fealufe 1225560 52x ideki dirinda PUCHEPPIRE ES 6 15 Starting and Stopping a Test sluisssssesllleseeeeelleen 6 15 Abort ng All Tests sissssio rrr RRPRERRERIE RR eriep kpe ni 6 16 PVC Te3IS roce tope Veteres UL ERE DEURCUP ERE EC dowd 6 17 PVC EOGDDSCIC uc sgirirts dr ok E edic Sr db x qued 6 18 Send Patere cuu teed RER e eER ERE Pe edm tei aedis Edu te 6 18 MOMNOMPOUSigindetacticiadea ie teimdsbe wie a 6 19 COMEC 2 at oho heehee ne bebe bbc aE ibi ees iis dekus dri 6 19 Physical Tesis 1a bi nar pend Pha Poveda e tvi Pato buds Bede akg Pasa be 6 20 CSU External Network Loopback 0 00 cece eee eens 6 21 DSU Internal Network Loopback 000 c cece en eees 6 21 Latching LOOPDECK s0ai i56itdentedeetadiwtoie dae orem doe 6 22 Send Sil isadssdd ases dias bpei odo Opi dade quei iba 6 22 forte ges MESES PERPE NN m 6 23 OTE MOO ACG qo ucsierins scope bees dba dba 2 bap bdinta ca DUO doops de 6 23 IP Pirig TOSI cg tere LIVER RELRERREELRPPRLPRR SERERE Le REPRE Vb PE 6 24 ESI 8l A bere pRRROPRPIUMRheLRPReCMRROIHAERICUHN RMPM EPI 6 26 July 2000 9623 A2 GB20 10 Contents 7 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability m OpenLane Support of FrameSaver Devices 0 00 ee eee 7 1 m Setting Up the OpenLane SLM System 0 0c cece eee eee 7 2 m Setti
5. Device Messages Operation and Maintenance These messages appear in the messages area at the bottom of the screens All device messages are listed in alphabetical order Table 5 5 Device Messages 1 of 5 Message What It Indicates What To Do Access level is n User s access level is 2 No action is needed Read only or 3 user is not authorized to change configurations Already Active Test selected is already Allow test to continue running Select another test Stop the test Blank Entries Removed New had been selected from the Administer Logins screen no entry was made then Save was selected No action is needed Reenter the Login ID Password and Access Level Cannot delete Trap Manager Delete was selected from the Management PVCs Options screen but the PVC had been defined as a trap destination No action needed or configure another path for traps and try again Cannot Save no Level 1 Login IDs Security was being set up but all the logins were assigned either Level 2 or Level 3 access Set up at least one login with Access Level 1 so the unit can be configured Command Complete Configuration has been saved or all tests have been aborted No action is needed Connection Refused Seen at an FTP terminal Two menu driven user interface sessions are already in use when a Telnet session was attempted Wait an
6. MIB pdn_FrExt mib E Tag devFrExtDlciDropFrCirToEir 1 Interface ID of the frame relay link D DLCI number H Host control index P Protocol index T The time mask N Additional numeric index used by tables like frame or burst size B 24 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 3 of 5 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 8 6 1 4 1 1795 2 24 2 6 9 4 1 1 57 1 D Network Frames Dropped MIB pdn_FrExt mib E above lH BAR Tag devFrExtDiciRxFrNetDrop CirToEir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 59 1 D Network Frames Offered MIB pdn_FrExt mib E nove E Tag devFrExtDlciOfferedFrOverEir 1 8 6 1 4 1 1795 2 24 2 6 9 4 1 1 61 1 D Network Frames Dropped MIB pdn_FrExt mib E Rope Tag devFrExtDiciRxFrNetDrop OverEir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 63 1 D DLCI EIR MIB pdn_FrExt mib E Tag devFrExtDlciEir 1 8 6 1 4 1 1795 2 24 2 6 9 4 2 1 2 l D Inactive Seconds MIB pdn_FrExt mib E Tag devFrExtDlciStslnactiveSecs 1 8 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 l D Average Latency MIB pdn_FrExt mib E Tag devFrExtLatencyAvg 1 8 6 1 4 1 1795 2 24 2 6 9 4 3 1 6 1l D Maximum Latency MIB pdn_FrExt mib E Tag devFrExtLatencyMax 1 8 6 1 4 1 1795 2 24 2 6 9 4 3 1 8 l D Latency Packet Size MIB pdn_FrExt mib E Tag devFrExtLatencyPacketSz 1 3 6 1 4 1 1795 2 24 2 6 9
7. 5 Select the Install button down the center of the Configuration Manager main window to load alarms for the unit This may take some time so please be patient See Editing Alarms if any default settings need to be changed 9623 A2 GB20 10 July 2000 8 5 Setting Up NetScout Manager Plus for FrameSaver Devices Editing Alarms gt Procedure 1 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected click on the Config Manager icon to open the Configuration Manager main window 2 Select the Custom radio button from the Properties File area in the upper right of the window then Property down the center of the screen The Custom Property Editor window opens Property Editor Custom Domain _ RT Delay _ Proxy SNMP Properties File GrenadaS8 Type FrameRelay Logging Domain Stat Host Conv ART DLCI Add Edit Delete Trap Variable Rising Falling DLCI USRDEF FrSent elta 45000 45000 E Add ISRDEF zFrSent SRDEF FrSent Edit ISRDEF FrSent SRDEF FrSent Delete ISRDEF FrSent ISRDEF FrSent ISRDEF FrSent ISRDEF FrSent 3 Select a DLCI from the Trap list and select the Edit button to the right of the list The Edit Trap window opens 8 6 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices Edit Trap Domain USRDEF Stats Type Ethernet Stats
8. Frame Relay and LMI To configure these options Service Type on the Easy Install screen must be set to Frame Relay See Configuring Frame Relay for an Interface to set an interface s frame relay options Table 3 1 System Frame Relay and LMI Options 1 of 3 LMI Behavior Possible Settings Independent Port 1 Follows Net1 FR1 Net1 FR1 Follows Port 1 Port 1 Codependent with Neti FR1 Default Setting Independent Configures the device to allow the state of the LMI to be passed from one interface to another determining how the unit will handle a change in the LMI state Sometimes referred to as LMI pass through Independent Handles the LMI state of each interface separately so that the LMI state of one interface has no effect on the LMI state of another interface Provides LMI Spoofing This is the recommended setting when backup is configured and for Network Service Providers NSPs Net1 FR1 Follows Port 1 Brings LMI down on the network interface when LMI on Port 1 goes down disabling the network interface and deasserting its control leads When LMI on Port 1 comes back up the network interface is reenabled The LMI state on the network interface has no effect on the LMI state on Port 1 That is the network interface s LMI follows Port 1 s LMI Used at central sites this setting is useful when the remote site router on the other end of the PVC connection can initiate recovery via a redundant central sit
9. Device Name Node A EASY INSTALL Service Type Node IP Address Node Subnet Mask TS Access DLCI 9623 SLV 3 26 2000 23 32 Frame Relay 000 000 000 000 Clear 000 000 000 000 Clear 980 Create a Dedicated Network Management Link Ethernet Port Options Screen Transmit Timing DDS Line Rate Kbps Network Initiated DCLB DSU Latching Loopback 64KCC Require DSU Latching Loopback Preamble Receive Initialize From Network V 54 amp ANSI Enable Enable Ctrl a to access these functions ESC for previous menu MainMenu Exit Save To access the unit m For non managed networks use the TS Access DLCI to ping the unit five times within five seconds m For managed networks use the Dedicated Network Management Link that was created The menu structure and selections and the features and functions of the FrameSaver unit are changed based upon the type of service being used 3 8 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Configuration If the selection is The unit is configured to operate in Leased Line Leased line mode for connection to a standard leased line service This mode provides a simple and straight forward screen to guide the installer during initial installation and to set up remote access to the unit When operating in leased line mode no frame relay related statuses performance statistics tests configuration options or control features are available
10. Generate and print a report that summarizes the activity on all Activation Certificates in your system which includes the number of activations ordered the number of activations remaining on the certificate and the date the certificate was ordered The report also includes information about each activated unit its system name IP address location model serial number and date of activation The sections that follow describe what you need to do to get Activation Certificate information into your OpenLane SLM system and to activate FLEX SLV capability in basic FLEX units July 2000 9623 A2 GB20 10 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability Entering an Activation Certificate Once you receive an Activation Certificate enter the Activation Certificate number into your OpenLane SLM system s database p Procedure To enter the Activation Certificate number 1 Open the OpenLane SLM application and provide your access level which must be Admin Select Firmware Feature Maintenance from the OpenLane Administration screen In the Feature Activations area select View Add activation certificates located near the bottom of the Firmware Feature Maintenance menu If no Activation Certificates have been entered into the system or if adding another certificate Click inside the New certificate box under Add certificate Enter the Activation Certificate number from the certificate
11. Limiting Telnet Access 9623 A2 GB20 10 Telnet access can be limited by m Disabling Telnet access completely m Requiring a login for Telnet sessions that are not on the TS Management Link m Assigning an access level for Telnet sessions m Disabling TS Management Link access To limit Telnet access via a service provider s troubleshooting management link see Limiting Telnet or FTP Access Over the TS Management Link B gt Procedure To limit Telnet access when the session is not on the TS Management Link 1 Select the Telnet and FTP Session options Main Menu Configuration Management and Communication gt Telnet and FTP Sessions 2 Set the following configuration options as appropriate To Set the configuration option Disable Telnet access Telnet Session to Disable Require a login Login Required to Enable NOTE User ID and password combinations must be defined See Creating a Login Assign an access level Session Access Level to Level 2 or Level 3 NOTE Regardless of a user s login access level a user cannot operate at a level higher than the access level specified for the Telnet session e g if a user has a Level 1 login and Level 2 telnet access has been set the Level 1 user can only operate as a Level 2 user If you are going to allow users to configure the unit keep the access at Level 1 3 Save your changes See Configuring Telnet
12. Reenter information using valid characters Invalid date must be mm dd yyyy A non valid date was entered on the System Information screen Reenter the date in the month day 4 digit year format Invalid date and or time A non valid date or time was entered on the System Information screen The date does not exist e g February 30th Reenter the date in the month day 4 digit year format and or time in the hour minutes seconds format Invalid time must be hh mm ss A non valid system time was entered on the System Information screen Reenter the time in the hour minutes seconds format Invalid Already Active A test was already in progress when it was selected No action is needed Invalid Password Login is required and an incorrect password was entered access is denied Try again Contact your system administrator to verify your password Invalid Test Combination A conflicting loopback or pattern test was in progress when Start was selected to start another test or was active on the same or another interface when Start was selected Wait until other test ends and message Clears Cancel all tests from the Test screen Path main test Stop the test from the same screen the test was started from Limit of six Login IDs reached An attempt to enter a new login ID was made and the limit of six login password combinations has
13. Setting Up Network Health for FrameSaver Devices By specifying specific variables like bandwidth trend analysis can be performed and shown on Trend Reports Up to ten variables for a DLCI or ten DLCIs on one variable can be generated on a single trend report Information can be presented in a line graph pie chart bar chart or table format Any amount of time can be specified for the reporting period These reports can help identify the reasons a DLCI has acquired a poor Health Index rating See the Exceptions Report for information about Health Index ratings All of the charts and tables seen online can also be provided on printed reports Reports Applicable to FLEX and SLV Devices The following frame relay reports support FrameSaver FLEX units 9623 A2 GB20 10 Exception Reports Provide summary and detail information that identifies DLCls with the highest incidence of errors high bandwidth utilization and trends These reports identify those DLCIs that have exceeded a specified number of accumulated exception points It is a good idea to run this report daily so that DLCIs having the most problems can be attended to first DLCIs contained on this report need immediate attention If a DLCI suddenly shows up on these reports check whether any new equipment has been added to the network and whether it is properly configured If its configuration is correct the equipment could be faulty Summary Reports Provide summa
14. V 54 amp ANSI DCLB actuate and DCLB release sequences that comply with either V 54 or ANSI T1 403 Annex B standard will be recognized and will control initiation and termination of a DCLB for this frame relay link The actuate and release sequences do not need to match for example a DCLB started with a V 54 actuate sequence can be stopped with an FT1 release sequence DSU Latching Loopback 64KCC Possible Settings Enable Disable Default Setting Enable Specifies whether the FrameSaver unit responds to the DSU Latching Loopback sequence sent by the network as specified by TR62310 Enable Responds to DSU latching loopback commands The unit remains in loopback until the network receives the loopback release sequence Disable Does not respond to the DSU loopback commands or terminates the latching loopback test if it is active NOTE Because the latching loopback code is a control sequence as opposed to a bipolar violation sequence user data may activate the loopback Disable this option to stop an unintentional latching loopback Require DSU Latching Loopback Preamble Possible Settings Enable Disable Default Setting Disable Specifies whether the FrameSaver unit requires the ANSI or FRF proposed preamble for the network initiated DSU Latching Loopback when detecting the loopback sequence Display Conditions This option only applies when the unit is operating on a standard DDS 64KCC
15. 3 42 3 43 Community navigating the screens Net Link Port Use NetOnly 3 12 NetScout Manager Plus NMS support 1 9 NMS support 1 1 ma Network cable and pin assignments Com Link Down 5 15 6 9 configuring the interface CSU or external Loopback DLCI records options DSU or internal loopback Health Concord reports interface control leads interface LEDS interface options latency reference time IN 6 Network Health installation and setup Network Initiated DCLB NMS IP Address 3 46 8 47 4 10 IP Validation OpenLane management system SNMP security options No Signal status 5 15 6 9 Node IP Address 3 36 Subnet Mask Node IP configuration option tables NS LED NSP Number of Managers Trap Managers 3 47 O odd parity 3 52 OID object identification user history file cross reference numeric order B 23 B 28 OK LED OOF alarm LED linkDown trap OOS alarm LED OpenLane SLM support operation changing mode for demos 3 15 ordering Activation Certificates organization of this document Out of Frame linkDown trap B 9 status 5 15 6 10 Out of Service 5 4 5 status 5 15 6 1 Out of Sync 6 23 message 6 13 6 19 Outbound Management Priority ojo on July 2000 9623 A2 GB20 10 P packet capture uploading data 5 42 utility 6 5 packets 3 40 Parity 3 52 p
16. Active 5 14 setting up 3 11 Auto_On_No_Signal 3 23 Autobaud AutoRoute availability LMI and PVC B back door access when locked out Back to Back Mode Active 5 14 operation setting up 3 15 Backspace basic FLEX feature set Bo 3 31 Be 3 31 BERT easy install verification blank field value BPVs branches menus bursting port C cancelling activations central clock Certificate Summary Report changing configuration options operating mode 3 15 Service Type software release Character ronan Sse matching CIR automatic determination enforcement statistics July 2000 IN 1 Index CIR bps circuit multiplexed PVCs Clearing Event LMI 3 18 3 28 existing information 3 10 statistics Clock Invert Transmit setting system Source Transmit COM port 3 36 8 48 3 55 connector Committed Burst Size Bc Bits Information Rate CIR 3 31 Communication Port user interface options 3 51 Community Name 3 42 assigning Concord s Network Health compatibility Configuration Auto Active displaying and changing options FTP transfer rate menu menu branch 2 4 option areas option tables 3 16 saving options tables configuring added SLV units elements DLCI records manually frame relay options NetScout Manager Plus network interface SLV options System options 3 16 the system Connec
17. Advanced FLEX SLV Features The following additional features are provided with the advanced FLEX SLV feature set TruePut Technology Using Frame Delivery Ratios FDR and Data Delivery Ratios DDR throughput within and above CIR as well as between CIR and EIR and above EIR can be measured precisely eliminating inaccuracies due to averaging Intelligent Service Level Verification Provides accurate throughput latency and availability measurements to determine network performance and whether SLAs Service Level Agreements are being met along with SLA reporting RMON Alarms and Configurable Alarm Thresholds Provides the ability to change SLA parameter and RMON alarm thresholds via the OpenLane system to correct them in real time before the SLA is violated Multiplexed Customer PVCs Provides a method of multiplexing customer management data and user data with network management data transparently over a single PVC Permanent Virtual Circuit when FrameSaver devices are at each end of the circuit FTP User History Poller Provides a bulk collector using FTP through the OpenLane system that generates a file for data at the time that data is uploaded using FTP RMON Based User History Statistics Gathering Provides everything needed to monitor network service levels plus throughput with accurate data delivery network latency and LMI and PVC availability Continuous roundtrip latency testing and reporting as well as CIR t
18. CSU Loopback loops the received signal on the network interface back to the network This loopback is an external loopback that is located as close as possible to the network interface Main Menu Test Network Physical Tests DTE DTE Aggregate DDS Port Interface ee ort FrameSaver Access Unit 497 14929 02 CAUTION This test may affect the operation of the PVCs assigned to the network interface In addition IP data sent over the PVC will be disrupted while this test is active DSU Internal Network Loopback DSU loopback loops the received signal on the network interface back to the network without affecting operation of other ports The signal is looped on the DTE side of the FrameSaver unit This loopback is an internal loopback that is located as close as possible to the customer interface serving the DTE Main Menu Test Network Physical Tests DSU CSU Aggregate DTE DDS as k gt Interface Network Port FrameSaver Access Unit 497 14933 02 CAUTION This test may affect the operation of the PVCs assigned to the network interface In addition IP data sent over the PVC will be disrupted while this test is active 9623 A2 GB20 10 July 2000 6 21 Troubleshooting Latching Loopback Send 511 A latching loopback is a network initiated DSU Loopback Once a DSU Loopback is started the FrameSaver unit remains in loopback until it receives the loopback release sequence from the network
19. OFF FrameSaver unit is in leased line mode On the Display LEDs amp Control Leads screen FR Mode is On or Off When On highlighted the FrameSaver unit is in Frame Relay mode July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Operation and Maintenance Table 5 2 Network Interface LEDs Label Indication Color What It Means DM Data Mode Green ON FrameSaver unit is sending or receiving data or is in DMI data mode idle an all 1 s condition OFF FrameSaver unit in CMI control mode idle an all 0 s condition OOS Out of Service Red ON Network is not in service OFF Network is in service OOF Out of Frame Yellow ON Atleast one OOF was detected during the sampling period OFF No OOFs were detected during the sampling period NS No Signal Red ON No signal is being received from the network the cable is not connected to the network or the Tx and Rx pairs are cross connected OFF A signal is present and no out of frame conditions have been detected during the sampling interval Blinking ON and OFF Rate 1 Hz At least one OOF has been detected during the sampling interval Table 5 3 User Data Port LED Label Indication Color What It Means OK Operational Green ON The interchange circuits for the port Status are in the correct state to transmit and receive data OFF The port is idle Occurs if the port is disabled o
20. Ports Generates these trap messages for DLCIs on a user data port only All Generates these trap messages on all frame relay interfaces None No DLCI trap messages are generated RMON Traps Possible Settings Enable Disable Default Setting Enable Specifies whether remote monitoring traps are sent to the currently configured trap manager s RMON traps are typically sent as a result of the Alarms and Events Groups of RMON1 when a selected variable s configured threshold is exceeded Display Conditions This option only appears for units with the FLEX SLV feature set Enable Sends RMON trap messages when set thresholds are exceeded Disable Does not send RMON trap messages 9623 A2 GB20 10 July 2000 3 49 Configuration Configuring the Ethernet Port Select Ethernet Port from the Management and Communication menu or Ethernet Port Options Screen from the Easy Install screen to configure the Ethernet port see Table 3 15 Main Menu gt Configuration Management and Communication gt Ethernet Port Main Menu gt Easy Install Ethernet Port Options Screen Table 3 15 Ethernet Port Options 1 of 2 Interface Status Possible Settings Enable Disable Default Setting Disable Determines whether the Ethernet port is being used and can be configured Enable The port is active It can receive Version 2 or IEEE 802 3 MAC frames or transmit Version 2 MAC frame
21. devHealthAndStatus mib Trap authenticationFailure This trap indicates that access to the FrameSaver unit was unsuccessful due to lack of authentication Table B 4 authenticationFailure Trap Trap What It Indicates Possible Cause authenticationFailure Access to the FrameSaver SNMP protocol message not unit was attempted and properly authenticated failed Three unsuccessful attempts were made to enter a correct login user ID password combination IP Address security is enabled and a message was received from the SNMP Manager whose address was not on the lost of approved managers String Unauthorized access attempted Variable Binding devLastTrapString devHealthAndStatus mib 9623 A2 GB20 10 July 2000 B 7 SNMP MIBs and Traps and RMON Alarm Defaults Traps linkUp and linkDown These traps are supported on the following interfaces m Physical sublayer interfaces network Ethernet and synchronous data ports m Frame relay logical link layer interfaces Table B 5 linkUp and linkDown Traps Trap What It Indicates Possible Cause linkDown A failure in one of the A failure in one of the communication interfaces communication interfaces has has occurred occurred linkUp One of the failed One of the failed communication communication interfaces is interfaces is up and operational up and operational Their linkUp and linkDown vari
22. 3 28 T2 LMI Inbound Heartbeat 3 19 3 29 T3 LMI N4 Measurement Period 3 19 3 29 Tab key To 8 81 TCP Telnet limiting access 4 4 4 5 Session user interface options Terminal Port Use 3 51 Test menu branch Mode Status messages 5 17 Tests aborting 6 16 available 6 14 Connectivity DTE Loopback 6 23 Duration 3 22 IP Ping 6 24 Lamp 6 26 physical 6 20 PVC PVC Loopback 6 18 Send Monitor Pattern starting or stopping 6 15 Timeout 3 22 6 15 through PVC connections total number throughput time setting 3 10 Timeout Inactivity 3 44 3 53 Test timing transmit 3 23 trademarks A Traffic Policing Training A transferring data Transmit Clock Invert Source July 2000 IN 9 Index Transmit Timing transparent operation Trap Event Log Managers Number of 3 47 Traps authentificationFailure DLCI Enterprise Specific General Link Link Interfaces linkUp and linkDown RMON RMON Specific B 14 SNMP and dial out options standards supported warmStart Trend report 9 7 troubleshooting creating a management link device problems 6 11 frame relay PVC problems 6 13 management link PVC tables 6 11 TruePut technology TS Access 3 38 TS Management Link Access Level 3 37 4 7 limiting Telnet access TST LED TTL TXD control lead 5 6 Type Acce
23. 511 test pattern 6 22 PNE Pattern 6 18 changing 5 41 serial number NAM downloading 5 38 Service A revision NAM 5 2 service level Source management DLCI reports 856 EDLCI verification Link 3 33 configuring 3 20 Spacebar statistics 5 28 Standard_out RIP ession i P Tr M KEIN z E i compliance for SNM aps ending a session starting a test Set DE statistics 1 7 5 26 setting elements 9 3 Date amp Time system clock uploading NMS 5 42 date and time 3 10 setting up auto configuration 3 11 SNMP trap managers so router can receive RIP IN 8 July 2000 9623 A2 GB20 10 Status Activation Certificates checking scheduled activations checking Activation Certificate DLCI Enquiry LMI 3 18 3 28 Health and information LED menu branch Network interface PVC connection test messages Stop Bits 3 52 stopping a test 6 15 Subnet Mask 3 40 8 50 3 54 Node 3 36 suggestions user documentation A summary Activation Certificate report network report switching between screen areas to new software 5 41 System and test status messages configuring options 3 16 displaying information entering information 3 10 Frame Relay and LMI options General options 3 22 last rest messages Name Contact and Location setting the clock data amp time 9623 A2 GB20 10 Index T T1 LMI Heartbeat 3 19
24. Checking the Status of Scheduled Activations You can check the status of scheduled activations or cancel activations at any time prior to the activations taking place by selecting View Abort scheduled task status from the Firmware Feature Maintenance menu You can select all tasks or select tasks by model device name or IP address When you click on the prompt below the Select tasks table the table in the lower frame lists all the devices in the selected category scheduled for activation See the OpenLane SLM system s online Help for additional information Cancelling Scheduled Activations To cancel scheduled activations select View Abort scheduled task status from the Firmware Feature Maintenance menu select the desired tasks and click on the prompt to display the FrameSaver devices scheduled for activation Click on the box in the Abort column to select the FrameSaver devices that will not be activated then click on the prompt under Abort verifications activations to verify your selections and Apply Activations for the selected devices will be cancelled See the OpenLane SLM system s online Help for additional information Accessing and Printing the Certificate Summary Report The Certificate Summary Report provides information about the Activation Certificate and the activated devices Select Generate certificate summary report from the Firmware Feature Maintenance menu The report lists all Activation Certificates i
25. Click on the prompt below it The frame at the bottom of the screen is refreshed to display information about the new certificate See the OpenLane SLM system s online Help for additional information Checking Activation Certificate Status 9623 A2 GB20 10 You can view the status of certificates and activations at any time by selecting View Add activation certificates from the Firmware Feature Maintenance menu and clicking on the prompt below Display certificates See the OpenLane SLM system s online Help for additional information July 2000 7 7 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability Scheduling Activations You can activate one many or all FrameSaver devices at any time until all the activations ordered for the certificate have been completed NOTE Once SLV capability is activated in a FrameSaver device the unit cannot be returned to a non SLV state gt Procedure To schedule device activations 1 Open the OpenLane SLM application and provide your access level which must be Admin and select Firmware Feature Maintenance from the OpenLane Administration screen 2 In the Feature Activations area select Schedule feature verifications activations 3 Follow the steps included on this screen Select the FrameSaver devices to be activated at this time by model device name or IP address and click on the prompt below the selection table Entering an asterisk in the
26. Management PVCs option screen but all Link DLCI pairs have been connected Configure more network and or Port 1 Links DLCls pairs and try again No DLCls Available for Mgmt PVC New was selected from the Management PVCs option screen but all configured DLCIs have been connected Configure more network and or Port 1 DLCIs and try again No DLCIs Defined DLCI Records was selected from an interface s Configuration Edit Display menu and no DLCI Records have been created for this interface Select New and create a DLCI record No more DLCIs allowed New or CopyFrom was selected from an interface s DLCI Records configuration screen and the maximum number of DLCI Records had already been reached Delete a DLCI then create the new DLCI Record July 2000 5 9 Operation and Maintenance Table 5 5 Device Messages 4 of 5 Message What It Indicates What To Do No Primary Destination Link DLCls Available New or Modify was selected from the PVC Connection Table but even though DLCls are available to form a connection no DLCls are available on the network link which is a suitable Primary PVC Destination Configure additional DLCls for the network link and try again If a network DLCI has been entered as a Source DLCI 1 Change the Source DLCI to a user data port DLCI 2 Enter the network DLCI as the PVC s Primary Destination No Security Rec
27. Management and Communication gt Node IP Default IP Destination Configure both SNMP Traps and a Default IP Destination when PVC Multiplexing is used as when using the Auto Configuration feature Select the IP Ping test Main Menu Test gt IP Ping Enter the IP Address of the central site NMS then select Start Verify the results of the IP Ping test While the test is running In Progress appears in the Status field When the test is finished Alive Latency nn ms should appear as the Status nn being the amount of time the test took in milliseconds If any other message is displayed additional testing will be required July 2000 6 25 Troubleshooting Lamp Test 6 26 The FrameSaver unit supports a Lamp Test to verify that all LEDs are lighting and functioning properly All LEDs flash or blink on and off at the same time every 1 2 second during execution of the test When the test is stopped the LEDs are restored to their normal condition Main Menu gt Test gt Lamp Test If the Test Timeout configuration option is enabled and a Test Duration is set the Lamp Test stops when the test duration expires See Test Timeout Feature for additional information July 2000 9623 A2 GB20 10 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability This chapter includes OpenLane Support of FrameSaver Devices Setting Up the OpenLane SLM System Setting Up FrameSaver FLEX and SLV Supp
28. Network Data Ports Pvc Connections Management and Communication Ctrl a to access these functions ESC for previous menu MainMenu Exit Save Changing an Auto Configuration setting can also change the FrameSaver unit s configuration See Setting Up Auto Configuration for additional information 9623 A2 GB20 10 July 2000 3 3 Configuration Configuration Option Areas 3 4 The FrameSaver unit arrives with configured factory default settings which are located in the Factory Default Configuration option area You can find the default settings for configuration options in the m FrameSaver FLEX 9623 Quick Reference m Configuration Option Tables If the factory default settings do not support your network s configuration you can customize the configuration options to better suit your application Four configuration option storage areas are available Configuration Option Area Description Current Configuration The currently active set of configuration options Customer Configuration 1 An alternate set of configuration options that the customer can set up and store for future use Customer Configuration 2 Another alternate set of configuration options that the customer can set up and store for future use Default Factory Configuration A read only configuration area containing the factory default set of configuration options You can load and edit default factory configuration setti
29. None Disables or does not specify a TS Access Management Link PVCname Specifies the name of the TS Management PVC Display Conditions This selection only appears when a dedicated management PVC has been defined on the network frame relay link as a DLCI with DLCI Type set to Standard TS Management Link Access Level Available Settings Level 1 Level 2 Level 3 Default Setting Level 1 Specifies the highest access level allowed when accessing the unit via a Telnet or FTP session when the service provider is using the TS Access Management Link Display Conditions This option only appears when Service Type on the Easy Install screen is set to Frame Relay TS Access Management Link is set to None NOTES Telnet and FTP sessions on this link are not affected by the access level set by the Session Access Level Login Required or FTP Login Required option settings see Table 3 12 Telnet and FTP Session Options Telnet and FTP sessions on this link are affected by the Telnet Session Inactivity Timeout Disconnect Time and FTP Session option settings Level 1 Allows Telnet or FTP access by network service providers with the capability to view unit information change configuration options and run tests This is the highest access level allowed Use this setting when downloading files Level 2 Allows Telnet or FTP access by network service providers with the capability to view unit information and run tests only they can
30. Operation and Maintenance Table 5 13 Service Level Verification Performance Statistics 2 of 2 Statistic What It Indicates Above EIR The number of frames transmitted by the far end device that were above the excess information rate and were dropped in transit Inbound Dropped Characters Above CIR Within CIR Between CIR amp EIR Above EIR Total number of bytes transmitted by the far end device that were dropped in transit The counts continue to increment until the maximum value is reached 232 2 then the count starts over The SLV Delivery Ratio option see Table 3 2 Service Level Verification Options must be enabled for these statistics to appear NA appears instead of a statistical count if FDR DDR Frame Delivery Ratio Data Delivery Ratio information is not being received from the far end device The number of bytes transmitted by the far end device that were above the committed information rate and were dropped in transit The number of bytes transmitted by the far end device that were within within the committed information rate but were dropped in transit The number of bytes transmitted by the far end device that were between the committed information rate and excess information rate and were dropped in transit The number of bytes transmitted by the far end device that were above the excess information rate and were dropped in transit Latest RdTrip La
31. RFC 1573 Tag ifOutOctets 1 3 6 1 2 1 2 10 32 2 1 1 3 6 1 2 1 10 32 2 1 4 1 D Rx FECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFECNs 1 3 6 1 2 1 10 32 2 1 5 1 D Rx BECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs 1 3 6 1 2 1 10 32 2 1 6 1 D Tx Frames MIB FR DTE MIB RFC 2115 Tag frCircuitSentFrames 1 3 6 1 2 1 10 32 2 1 7 1 D Tx Octets MIB FR DTE MIB RFC 2115 Tag frCircuitSentOctets 1 3 6 1 2 1 10 32 2 1 8 1 D Rx Frames MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFrames 1 3 6 1 2 1 10 32 2 1 9 I D Rx Octets MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets 1 3 6 1 4 1 1795 2 242 1 3 6 1 4 1 1795 2 24 2 6 2 1 1 9 1 Unavailable Seconds MIB pdn dds mib E Tag ddsUnavailableSecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 1 Rx Non octet Aligns MIB pdn_FrExt mib E Tag devFrExtLinkRxNonOctet D DLCI number H Host control index P Protocol index T The time mask 1 Interface ID of the frame relay link N Additional numeric index used by tables like frame or burst size 9623 A2 GB20 10 July 2000 B 23 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 2 of 5 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 3 1 D DLCI CIR MIB pdn_FrExt mib E
32. Selecting from a Menu p Procedure To select from a menu 1 Tabor press the down arrow key to position the cursor on a menu selection or press the up arrow key to move the cursor to the bottom of the menu list Each menu selection is highlighted as you press the key to move the cursor from position to position 2 Press Enter The selected menu or screen appears p Procedure To return to a previous screen press the Escape Esc key until you reach the desired screen Switching Between Screen Areas Use Cirl a to switch between screen areas see the example on page 2 5 p Procedure To switch to the function keys area 1 Press Ctrl a to switch from the screen area to the function keys area 2 Select either the function s designated underlined character or Tab to the desired function key 3 Press Enter The function is performed To return to the screen area press Ctrl a again July 2000 9623 A2 GB20 10 Selecting a Field User Interface and Basic Operation Once you reach the desired menu or screen select a field to view or change or issue a command Press the Tab or right arrow key to move the cursor from one field to another The current setting or value appears to the right of the field Entering Information 9623 A2 GB20 10 You can enter information in one of three ways Select the field then Manually type in enter the field value or command Example Entering bjk as a user s Login I
33. Valid Main Menu appears see page 2 4 Begin your session NOTE f your login is valid but access is denied there are two currently active sessions Invalid Message Invalid Password appears on line 24 and the Login screen is redisplayed After three unsuccessful attempts A Telnet session is closed The User Interface Idle screen appears for a directly connected terminal or modem An SNMP trap is generated Access is denied See your system administrator to verify your login Login ID Password combination FrameSaver units support two sessions simultaneously If two sessions are currently active wait and try again m If two sessions are currently active and you are attempting to access the unit through Telnet the local Telnet client process returns a Connection refused message at the bottom of the screen m If two sessions are currently active and you are attempting to access the unit over the COM port using a terminal or external modem not via Telnet the User Interface Already In Use screen is redisplayed In addition the type of connection Telnet Connection or Direct COM Port Connection for each current user is identified along with the user s login ID p Procedure To end the session 1 Press Ctrl a to switch to the function keys area of the screen 2 Type e Exit and press Enter For aterminal connected to the COM port the session is ended For a modem
34. noncondensing Withstands normal shipping and handling Dissipation Power Consumption and 4 5 watts 60 Hz 3 0 135 A at 120 Vac 12 Result 15 4 Btu per hour Physical Dimensions Height with feet Height without feet Width Depth 2 1 inches 5 3 cm 2 0 inches 5 1 cm 6 2 inches 15 7 cm 8 7 inches 22 1 cm Weight 1 38 Ibs 0 62 kg 9623 A2 GB20 10 July 2000 D 1 Technical Specifications D 2 Table D 1 FrameSaver FLEX 9623 Technical Specifications 2 of 2 Specification Criteria COM Port 25 position DB25 connector Standard EIA 232 ITU V 24 ISO 2110 Data rates 9 6 14 4 19 2 28 8 38 4 57 6 and 115 2 kbps DDS Network Interface Data rates Services supported Physical interface USA Physical interface Canada 8 position modular keyed USOC jack 56 kbps and 64 kbps clear channel 4 wire service frame relay service RJ48S CA48S Ethernet Port 8 position modular unkeyed USOC RJ45 jack Standard ANSI IEEE Standard 802 3 Ethernet Version 2 Data rates 10 100 BaseT auto sensing 10 and 100 Mbps Ethernet rates Data Port 34 position V 35 connector Standard V 35 ITU ISO 2593 Data rates Variations for T1 rates automatically set to the network rate July 2000 9623 A2 GB20 10 Equipment 9623 A2 GB20 10 Equipment List See page E 2 for cables you can order Description Model Feature Number Fram
35. only physical layer functions are available NOTE f previously set to Frame Relay then changed to Leased Line all frame relay related screens and features are filtered so they are transparent to the user All frame relay links DLCIs and PVCs are preserved Frame Relay Frame Relay aware mode for connection to a frame relay service This is the default operational mode and it is used to default configure the FrameSaver unit in frame relay mode so that frame relay parameters and SLV functionality can be set up When operating in frame relay mode all frame relay related statuses performance statistics tests configuration options and control features are available NOTE f previously set to Leased Line then changed to Frame Relay all frame relay related configuration options previously set up are restored To see how the FrameSaver unit s menu structure differs based upon the Service Type setting see Appendix A Menu Hierarchy The Service Type setting can be changed on demand When Service Type is changed the Changing Service Type will effect overall device operation Are You Sure prompt appears If you select No no changes are made If you select Yes the edit copy of the system options is updated to reflect the changed mode A Save is required to apply option updates to the current configuration See the FrameSaver FLEX 9623 Installation Instructions for additional information and installat
36. 001 135 001 222 111 i x 026 001 135 001 222 113 026 001 135 001 002 111 j j 026 001 135 001 002 111 x X T 026 001 PVCMgmt1001 PVCMgmt1002 Ethernet COM COM Ethernet PVCMgmt1003 PVCMgmt1004 PVCMgmt1005 PVCMgmt1006 HpBHHpHHHHHHH ESC for previous menu MainMenu Exit Refresh PgDn The table is sorted by the Destination IP address from the lowest number to the highest If no routes exist the No Routes message appears instead of routing information Table 5 12 IP Routing Table Values 1 of 2 Column What It Indicates Destination The Destination IP Address for the route 001 000 000 000 223 255 255 255 Mask The Destination Subnet Mask for the route 000 000 000 000 225 255 255 255 for network routes m FFF FFF FFF FFF for host routes m 127 may appear as well It is a reserved number Gateway The Gateway IP Address for the route 001 000 000 000 223 255 255 255 5 24 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Table 5 12 Operation and Maintenance IP Routing Table Values 2 of 2 Column What It Indicates Hop The number of hops in the route to the destination 1 15 If 16 appears the route is in the process of being aged out Type The method used to add the route to the table RIP The route was discovered through Routing Information Protocol The route remains until its TTL Time to Live expires a better route is
37. 24 2 6 9 4 7 1 32 I Total LMI Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotalL MIErrs 9623 A2 GB20 10 July 2000 B 29 SNMP MIBs and Traps and RMON Alarm Defaults B 30 July 2000 9623 A2 GB20 10 Connectors Cables and Pin Assignments This appendix shows the FrameSaver unit s rear panel and the pin assignments for the connectors interfaces and cables Rear Panel The following illustration shows the FrameSaver 9623 unit s rear panel 00 16690 The sections that follow provide pin assignments for each interface NOTE In the pin assignment tables of this appendix if the pin number is not shown it is not being used 9623 A2 GB20 10 July 2000 C 1 Connectors Cables and Pin Assignments DDS Network Interface The DDS network interface connector is an RJ48S 8 position keyed modular jack The cable for this interface comes with the FrameSaver unit DDS Network Cable Feature No 3600 F3 501 Network access is via a 14 foot modular cable with an RJ48S keyed plug type connector on each end The following table shows pin assignments and the purpose of each Function Circuit Direction Pin Number Transmit Ring R To Local Loop 1 Transmit Tip T To Local Loop 2 Receive Tip T1 From Local Loop 7 Receive Ring R1 From Local Loop 8 COM Port Connector The following table provides the pin assignments for the FrameSaver unit s 25
38. 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 1 Rx Discards D MIB pdn_FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkRxDiscards Ene OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 1 Tx Discards D MIB pdn FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkTxDiscards ele mins OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 14 1 Rx Total Errors D MIB pdn_FrExt mib E 900 secs Rising 1 1 15 mins in the MIB 2 in the OID Interface ID of the frame relay link D Delta Indicates that the calculated difference between the current value and the previous value is contained 9623 A2 GB20 10 July 2000 SNMP MIBs and Traps and RMON Alarm Defaults Table B 10 Frame Relay Link Alarm Defaults 2 of 2 Tag devFrExtLinkTotal LMIErrs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 32 1 Rising Falling Sample Event Threshold Threshold Item Type MIB Tag OID 2 Interval Type Default Default Tx Total Errors D MIB pdn FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkTotTxErrs Ue ining OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 I Rx Overruns D MIB pdn FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkRxOverruns 1S mins OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 28 1 Tx Underruns D MIB pdn_FrExt mib E 900 secs Rising 1 1 15 mins Tag devFrExtLinkTx Underruns OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 29 1 Rx Non octet Aligns D MIB pdn FrExt mib E 900 s
39. 4 4 2 1 3 6 1 4 1 1795 2 24 2 6 9 4 4 2 1 2 1 N Frame Size Upper Limit MIB pdn_FrExt mib E 1 9 Tag devFrExtFrameSzUpLimit 1 3 6 1 4 1 1795 2 24 2 6 9 4 4 2 1 3 I N Frame Size Count MIB pdn_FrExt mib E 8 Tag devFrExtFrameSzCount 1 Interface ID of the frame relay link D DLCI number N Additional numeric index used by tables like frame or burst size H Host control index P Protocol index T The time mask 9623 A2 GB20 10 July 2000 B 25 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 4 of 5 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 2 1 D N Burst Upper Limit 1 5 MIB pdn FrExt mib E Tag devFrExtBurstUpL imit 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 3 1 D N Burst Octets 1 5 MIB pdn FrExt mib E Tag devFrExtBurstOctets 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 4 1 D N Burst Frames 1 5 MIB pdn FrExt mib E Tag devFrExtBurstFrames 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 2 1 LMI Unavailable Seconds MIB pdn FrExt mib E Tag devFrExtLinkNoLMISecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 6 1 Rx Short Frames MIB pdn_FrExt mib E Tag devFrExtLinkRxShort 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 Rx Long Frames MIB pdn_FrExt mib E Tag devFrExtLin
40. 4 9 Limiting SNMP Access Through IP Addresses 4 10 Creating a LOGI rare hetat Or S erar EEO r ENEE EEEREN 4 11 Modifying a Logic ace ub x Ruhr S UR ec eder we eE a dd 4 12 Denno a LOGI uasa s hose qe a d RUuEQ Gas dd Eee Sd reae Rand 4 12 5 Operation and Maintenance 9623 A2 GB20 10 Displaying System Information 000 2c cece eee eee ees 5 2 Viewing LEDs and Control Leads 0 00 cc cece eee eee 5 3 LED DeSCHIDUOFS 25846 coed bach pend kbd Sona pu odis oe 5 4 Control Lead DESCnDiONS secto Le e fob dei dk birda dedi 5 6 Device MessadeS ceesetrpevetesribeeVitee geb es hrk i hee pe baw qui 5 7 Status Informatio uuai uet crm a rear S adc dcm e dca ds 5 12 System and Test Status Messages esses 5 13 Network LMI Reported DLCIs Status 000000000 5 19 PVC Connection Sla US aite turbet Lies bd iadadiebtdinasede dared 5 21 Network Interface Status 0 0 cece eee ees 5 23 IP Routing WANS iue teran Era TEREPE TAR EEEE ETER 5 24 Performance Statistics 5 u12cirxence mila wee err x Pe RETE eed 5 26 Clearing Performance Statistics ll cece ee eee 5 27 Service Level Verification Performance Statistics 5 28 DLGI Performance StatiSticS cc cscccars e eere o hse hemp 5 30 Frame Relay Performance Statistics 0 00 cece eee 5 32 DDS Line Performance Statistics 20 2 e eee eee 5 35 Ethernet Performance Statistic
41. Between The number of frames and octets sent by the far end device CIR amp EIR on the selected DLCI of the frame relay link that were between the committed information rate and excess information rate Above EIR The number of frames and octets sent by the far end device on the selected DLCI of the frame relay link that were above the excess information rate m With DE Set The number of frames and octets sent on the selected DLCI of the frame relay link with the discard eligible bit set j Only appears for the network interface Only appears for units with the FLEX SLV feature set Frame Relay Delivery Ratio delivered frames offered frames Data Delivery Ratio delivered octets offered octets 5 30 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Operation and Maintenance Table 5 14 DLCI Performance Statistics 2 of 2 Statistic What It Indicates With BECN Set The number of frames and octets sent on the selected DLCI of the frame relay link with backward explicit congestion notifications BECNs are sent to notify users of data traffic congestion in the opposite direction of the frame carrying the BECN indicator Total Rx Frames Rx Octets Within CIR Between CIR amp EIR Above EIR With DE Set With BECN Set With FECN Set Total number of data frames and octets 8 bit bytes received for the selected DLCI on the frame relay link Th
42. Enable Disable Default Setting Enable Specifies whether the state of the Request To Send RTS circuits on the user data port will be used to determine when valid data communication is possible with the DTE When the RTS off condition is detected CTS is deasserted LMI is declared down and no further transfer of frame relay data can occur on this interface Enable Interchange circuit CA ITU 105 RTS is monitored to determine when valid data communication is possible with the DTE Disable RTS is not monitored RTS is assumed to be asserted and data is being transmitted regardless of the state of the lead Port DTE Initiated Loopbacks Possible Settings Disable Local Both Default Setting Disable Allows a local external DTE Loopback equivalent to a V 54 loop 3 or a remote DCLB Data Channel Loopback equivalent to a V 54 loop 2 to be started or stopped by the port s attached data terminal equipment Disable The local external DTE Loopback cannot be controlled by the DTE attached to this port Local The local external DTE Loopback can be controlled by the DTE attached to this port This loopback is controlled by interchange lead LL ITU 141 Both Both a local DTPLB and a remote DCLB Data Channel Loopback can be controlled by the DTE attached to this port 3 26 July 2000 9623 A2 GB20 10 Configuration Configuring Frame Relay for an Interface Select Frame Relay from t
43. ID Current Release Password Alternate Release Access Level Switch amp Reset System Information Device Name System Name Location Contact Date Time New Y MAIN MENU Status Test Configuration Control Easy Install lt Easy Install Service Type Node IP Address and Subnet Mask TS Access Create Dedicated Network Management Link Ethernet Port Options Screen Selected Network Physical Interface Options 00 16711b July 2000 A 5 Menu Hierarchy A 6 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults This appendix contains the following m MIB Support Downloading MIBs and SNMP Traps m System Group mib 2 FrameSaver Unit s sysDescr system 1 FrameSaver Unit s sysObjectlD system 2 m Interfaces Group mib 2 Paradyne Indexes to the Interface Table ifTable NetScout Indexes to the Interface Table ifTable m Standards Compliance for SNMP Traps Trap warmStart Trap authenticationFailure Traps linkUp and linkDown Traps enterprise Specific Traps RMON Specific m RMON Alarm and Event Defaults Physical Interface Alarm Defaults Frame Relay Link Alarm Defaults DLCI Alarm Defaults Paradyne Area DLCI Alarm Defaults NetScout Area m Object ID Cross References Numeric Order 9623 A2 GB20 10 July 2000 B 1 SNMP MIBs and Traps and RMON Alarm Defaults MIB Support The Frame
44. Management Link If No is entered previously discovered and auto configured option settings will not be removed but configuration updates due to LMI response messages are performed according to the just saved mode setting If No n is entered or if you exit the screen without responding to the prompt no Auto Configuration updates are performed and updates due to LMI response messages are performed according to the previously saved setting Automatically Removing a Circuit 3 14 Using the automatic circuit removal feature which comes enabled network DLCIs and PVCs can be automatically removed from the unit s configuration when the the network service provider no longer supports them Automatic deletion is based upon information from a LMI full status response on an active frame relay link When this feature is set to Enable The following will be automatically removed from the unit s configuration Unsupported network DLCIs and PVC connections that include multiplexed network DLCls Unsupported standard network DLCls that are not configured as the primary destination in a management PVC Non management PVCs in which unsupported standard network DLCls are included DLCls not included in three consecutive LMI full status response messages LMI status responses that indicate a Deleted status for the DLCI All configured options relating to the deleted circuits are also deleted and they revert t
45. N Rx Port Burst Octets MIB pdn FrExt mib E Ue Tag devFrExtLinkUtilRxOctets 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 4 N Tx Port Burst Octets MIB pdn_FrExt mib E pow Tag devFrExtLinkUtilTxOctets Interface ID of the frame relay link D DLCI number N Additional numeric index used by tables like frame or burst size H Host control index P Protocol index T The time mask See Table B 15 on page B 28 for an RMON alarm OID cross reference 9623 A2 GB20 10 July 2000 B 27 SNMP MIBs and Traps and RMON Alarm Defaults Table B 15 Alarm OID Cross Reference 1 of 2 Object ID OID Item MIB Tag 1 3 6 1 2 1 10 32 2 1 1 3 6 1 2 1 10 32 2 1 4 D Rx FECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFECNs 1 3 6 1 2 1 10 32 2 1 5 D Rx BECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs 1 3 6 1 2 1 10 32 2 1 6 1 D Frames Sent MIB FR DTE MIB RFC 2115 Tag frCircuitSentFrames 1 3 6 1 2 1 10 32 2 1 7 1 D Tx CIR Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitSentOctets 1 3 6 1 2 1 10 32 2 1 7 1 D Tx DLCI Link Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitSentOctets 1 3 6 1 2 1 10 32 2 1 8 1 D Frames Received MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFrames 1 3 6 1 2 1 10 32 2 1 9 I D Rx DLCI Link Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets 1 3 6 1 4 1 17
46. NetScout Custom History window opens Adjust the size of the window so the entire report can be viewed NetScout Custom History Grenada51 DLCI 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 0 11 00 16 11 05 16 11 10 17 11 15 17 11 20 16 11 25 16 Wed Oct 21 3 6 1 2 1 10 32 2 1 6 10 301 1 4 1 1795 2 24 2 6 9 4 1 1 4 10 301 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 10 301 July 2000 8 13 Setting Up NetScout Manager Plus for FrameSaver Devices 5 Select History List from the View menu The History List window opens The newly defined user history variables should appear on this list History List 6 Highlight the desired set of user history variables and select the OK button Data is gathered based upon the configured user history variables This may take some time so please be patient 7 Select 2D or 3D Bar from the Format menu if desired 3D Bar is shown NetScout Custom History Grenada51 DLCI 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 0 11 02 16 11 07 16 11 12 17 11 17 17 11 22 17 11 27 17 Wed Oct 21 10 32 2 1 6 10 301 O 1 10 32 2 1 8 10 301 1795 2 24 2 6 9 4 1 1 4 10 301 1 1795 2 24 2 6 9 4 1 1 5 10 301 1795 2 24 2 6 9 4 1 1 17 10 301 L1 1 1795 2 24 2 6 9 4 1 1 18 10 301 8 14 July 2000 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices Using the 2D or 3D Bar to view the u
47. NetScout Manager Plus 8 16 9 Setting Up Network Health for FrameSaver Devices m Installation and Setup of Network Health 000002 eae 9 2 m Discovering FrameSaver Elements ssslluluusssssss 9 3 m Configuring the Discovered Elements selluluuessssss 9 4 m Grouping Elements for Reports 0000 ee eee ee eee eee eee 9 5 m Generating Reports for a Group 0 0 eee eee eee 9 6 About Service Level Reports 0200 ceeeeeeee eee eee 9 6 About At a Glance Reports 0 00 e cece eee eee ee aee 9 6 About Trend Reports 000c cece eect eee 9 7 tito GIGS stairs ii Dant les banana aa data 9 7 m Reports Applicable to FLEX and SLV Devices Luss 9 7 9623 A2 GB20 10 July 2000 v Contents A Menu Hierarchy B IMGHUS bid edo eda Orb tiie boottime Pidusddd ed PP edd A 1 B SNMP MIBs and Traps and RMON Alarm Defaults MIB SUD DOM 64st nb nants Ads Bee tekken IM IP MI Let B 2 Downloading MIBs and SNMP Traps 2002 0 cece eee eees B 2 System Group mib 2 osc use xe eoru der wyR Ra der qne b bw tedn aes B 3 FrameSaver Unit s sysDescr system 1 usssusluuuue B 3 FrameSaver Unit s sysObjectlD system 2 LLuuuu B 3 m Interfaces Group mib 2 00 B 4 Paradyne Indexes to the Interface Table ifTable B 4 NetScout Indexes to the Interface Table ifTable B 5
48. OOF at Network 1 hhh mm ss An Out of Frame OOF condition has been detected on the DDS network interface followed by the period of time that the condition has existed OOS at Network 1 hhh mm ss 3 An Out of Service condition has been detected on the DDS network interface followed by the period of time that the condition has existed frame relay link is one of the following Neti FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port 3 hhh mm ss indicates the number of hours maximum 255 minutes maximum 59 and seconds maximum 59 When 255 59 59 is exceeded the counter resets and begins the count again July 2000 5 15 Operation and Maintenance 5 16 Table 5 7 Health and Status Messages 3 of 3 Message What It Indicates SLV Timeout DLCI nnnn frame relay link 1 2 4 An excessive number of SLV communication responses from the remote FrameSaver SLV unit have been missed on the specified multiplexed DLCI the DLCI is not suitable for user data When a hardware bypass capable device has been detected at the other end of the PVC and this condition occurs only user data for EDLCI 0 will be transmitted while this condition exists Two Level 1 Users Accessing Device Two Level 1 users are already using the menu driven user interface only two sessions can be active at one
49. OpenLane default settings for alarms see Adding SLV Alarms Using a Template B gt Procedure 1 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected click on the Config Manager icon to open the Configuration Manager main window 2 Select the Custom radio button from the Properties File area in the upper right of the window then Property down the center of the screen The Custom Property Editor window opens see the window in Editing Alarms 3 Select a DLCI from the Trap list and select the Add button to the right of the list The Add Trap window opens Add Trap State Type Ethernet Stats Trap Variable Drop Events Keyt d Key2 i Absolute _ Delta Rising _ Falling Both Rising Falling Threshold Severity Seript eli al Description Rising Threshold Reached Falling Threshold Reached Community public public Trap Number i 2 Check every 50 seconds Cancel 8 8 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices 4 Click on the button to the right of indicated fields for a drop down list from which selections can be made Minimally configure the following fields Field Select or Enter Domain User Defined DLCI DLCI number for trap being assigned Stats Type PARADYN
50. Standard Attention AT Commands are sent over the COM port to control the external device All AT command strings will end with a carriage return hex OxOD and a line feed hex 0x0A CAUTION Do not use this setting if you have an asynchronous terminal connected to the COM port Dial In Access Possible Settings Enable Disable Default Setting Enable Controls whether external devices can dial in to the FrameSaver unit through the COM port based on the Port Use option setting Display Conditions This option does not appear if External Modem Commands is disabled Enable Answers incoming calls and establishes connection to the remote terminal or IP network Disable Does not answer incoming calls July 2000 3 55 Configuration 3 56 July 2000 9623 A2 GB20 10 Security and Logins 9623 A2 GB20 10 This chapter includes the following Limiting Access Controlling Asynchronous Terminal Access Controlling External COM Port Device Access Controlling Telnet or FTP Access Limiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Management Link Controlling SNMP Access Disabling SNMP Access Assigning SNMP Community Names and Access Levels Limiting SNMP Access Through IP Addresses Creating a Login Modifying a Login Deleting a Login July 2000 4 1 Security and Logins Limiting Access The FrameSaver unit provides access secu
51. Test Network Interface Status Configuration System and Test Status Self Test Results Last System Reset Health and Status Test Status IP Routing Table Destination Mask Gateway Hop Type Interface TTL Physical Tests Local Loopbacks Remote Loopbacks Send Monitor Pattern Tests System General Physical July 2000 Network and Data Ports IP Routing Table Control Performance Statistics Display LEDs Easy Install and Control Leads Identity Performance Statistics DDS Line Ethernet Clear All Statistics Identity System NAM MAIN MENU Status Configuration Control Easy Install Physical Tests Network Data Port Other IP Ping Lamp Test Abort All Tests MAIN MENU Status Load Test EM Configuration Edit Display p m System Network Data Ports Management and Communication Easy Install Management and Communication Options Node IP General SNMP Management Telnet and FTP Session SNMP NMS Security SNMP Traps Ethernet Port Communication Port External Modem Com Port 00 16711a 9623 A2 GB20 10 9623 A2 GB20 10 Menu Hierarchy MAIN MENU Status Test Configuration Easy Install Control System Information Administer Logins Select Software Release Disconnect Modem Reset Device Administer Logins Select Software Release Login
52. Variable Bindings Possible Cause enterpriseCIR devFrExtDlcilflndex CIR has changed due to the LMI Change 15 devFrExt mib report LMI Protocol is set to a devFrExtDiciDlci p and the network s CIR devFrExt mib i a String x EE IET CIR on ifString changed to devFrExt mib CIR bps devLastTrapString devHealthAndStatus mib enterpriseConfig devLastTrapString Configuration has been changed Change 6 devHealthAndStatus via the menu driven user mib interface an SNMP Manager or auto configuration after 60 seconds has elapsed without another change String Device configuration change enterpriseDLCI devFrExtDlcilflndex The DLCI has been deleted The delete 17 devFrExt mib network no longer supports the devFrExtDiciDlci DLCI and it was removed devFrExt mib Strings devLastTrapString ue deleted by Auto DLCI devHealthAndStatus i enterpriseDLCI mib DLCI Status is set to Inactive the Down 11 DLCI is down 9623 A2 GB20 10 enterpriseDLCIUp 12 Strings ifString down Due to LMI or physical failure ifString administratively shutdown Due to an intentional shutdown DLCI Status is set to Active DLCI is up again String ifString up July 2000 SNMP MIBs and Traps and RMON Alarm Defaults Table B 7 enterprise Specific Traps and Variable Bindings 2 of 3 Trap Variable Bindings Possible
53. Yes User history available via SNMP RMON2Z polling Yes Yes User history available via FTP No Yes RMON alarms and proactive alarm thresholds No Yes OpenLane SLM system real time applications Limited Yes no SLM OpenLane SLM system historical reports and graphs No Yes Layer 3 network Top Talkers No No NetScout Manager Plus support Limited Limited alarms and alarms and history only history only July 2000 1 3 About the FrameSaver FLEX 9623 Basic FLEX Features The FrameSaver FLEX 9123 unit provides the following features 1 4 Easy Installation Provides a simplified menu that allows the unit to be installed like a standard leased line SNMP DSU CSU and allows selection of either leased line or frame relay service A straight forward installation menu is available that requires minimal configuration to get the unit up and running and to set up remote configuration and management via Telnet access from the NOC Network Operations Center Test equipment can then be connected to the data port and a BERT Bit Error Rate Test run to verify operation Frame Relay Aware Management Supports diagnostic and network management features over the frame relay network using the Annex A Annex D and Standard LMI management protocol The unit s frame relay capability also supports Inband management channels over the frame relay network using dedicated PVCs Unique nondisruptive diagnostics CIR monitor
54. a specified access level Logins must be unique and they are case sensitive p Procedure To create a login record 1 Select Administer Logins Main Menu gt Control gt Administer Logins 2 Select New and set the following configuration options as appropriate In the field Enter the Login ID ID of 1 to 10 characters Password Password from 1 to 10 characters Re enter password Password again to verify that you entered the correct password into the device Access Level Access level 1 2 or 3 Level 1 User can add change and display configuration options save and perform device testing Level 2 User can monitor and perform diagnostics display status and configuration option information Level 3 User can only monitor and display status and configuration screens CAUTION Make sure at least one login is set up for Level 1 access or you may be inadvertently locked out NOTE See Resetting the Unit and Restoring Communication in Chapter 6 Troubleshooting should you be locked out inadvertently 3 Save your changes When Save is complete the cursor is repositioned at the Login ID field ready for another entry Security is enabled by the configuration options Login Required for the communication port modem port and Telnet Login Required or FTP Login Required for a Telnet or FTP Session 9623 A2 GB20 10 4 11 Securit
55. a count of BPVs that qualify as being excessive The count is incremented when at least one invalid BPV occurs every 20 ms over a 2 second period BPV Count Number of errors received when a BPV condition has occurred This is a total count of invalid BPV errors 1 Elapsed time is also shown for all statistics except the BPV Count in the hours minutes seconds format This is the total amount of time that the FrameSaver unit has experienced the condition since the unit s last power cycle 9623 A2 GB20 10 July 2000 5 35 Operation and Maintenance Ethernet Performance Statistics The following statistics appear when Ethernet is selected from the Performance Statistics menu Main Menu gt Status Performance Statistics Ethernet Statistic What It Indicates Port Rate Mbps The operating rate as detected on the Ethernet port One of the following may appear for this statistic Disconnected The line is not connected 10 Mbps or 100 Mbps The Ethernet port is operating at this rate Disabled The Ethernet port has been disabled Duplex The duplex mode detected on the Ethernet port One of the following may appear for this statistic Disconnected The line is not connected Full The Ethernet port is operating in full duplex mode 4 wire Half The Ethernet port is operating in half duplex mode 2 wire Disabled The Ethernet port has been disabled Fra
56. and Communication gt General SNMP Management SNMP Management Enable See Configuring General SNMP Management in Chapter 3 Configuration for more information about SNMP management configuration options p Procedure To limit SNMP access through IP addresses Select the SNMP NMS Security options Main Menu Configuration Management and Communication gt 1 SNMP NMS Security 2 Select and set the following configuration options as appropriate 3 4 10 To Set the configuration option Enable IP address checking NMS IP Validation to Enable Specify the number between 1 and 10 of SNMP management systems that are authorized to send SNMP messages to the FrameSaver unit Number of Managers to the desired number Specify the IP address es that identifies the SNMP manager s authorized to send SNMP messages to the unit NMS n IP Address to the appropriate IP address Specify the access allowed for an authorized NMS when IP address validates is performed Access Level to Read or Read Write Save your changes July 2000 9623 A2 GB20 10 Security and Logins See Configuring SNMP NMS Security Options in Chapter 3 Configuration for more information about SNMP NMS Security configuration options Creating a Login A login is required if security is enabled Up to six login ID password combinations can be created using ASCII text and each login must have
57. and or FTP Session Support in Chapter 3 Configuration for more information about setting Telnet configuration options July 2000 4 5 Security and Logins Limiting FTP Access FTP access can be limited by m Disabling FTP access completely m Requiring a user ID and password to login m Limiting FTP bandwidth p Procedure To limit FTP access when the session is not on the TS Management Link 1 Select the Telnet and FTP Session options Main Menu Configuration Management and Communication gt Telnet and FTP Sessions 2 Set the following configuration options as appropriate To Set the configuration option Disable FTP FTP Session to Disable Require a login Login Required to Enable NOTE User ID and password combinations must be defined See Creating a Login If you want to allow users to configure the unit or perform file transfers including downloads keep the access at Level 1 Level 1 access is required to download software to the unit or to upload or download configuration files Level 3 is sufficient for NMS access for SLV historical information Limit bandwidth for FTP FTP Max Transfer Rate to a rate less than the network line speed typically less than or equal to the CIR This method is not recommended if SLV reports are desired since FTP is required to generate the reports 3 Save your changes See Configuring Telnet and or FTP Session Support in Cha
58. connected to the COM port the session is ended and the modem is disconnected For a Telnet connection the session is closed and if no other Telnet or FTP session is occurring over the connection the modem is disconnected If ending a session from the Configuration branch see Saving Configuration Options in Chapter 3 Configuration 9623 A2 GB20 10 July 2000 2 3 User Interface and Basic Operation Main Menu Entry to all of the FrameSaver unit s tasks begins at the Main Menu which has six menus or branches The Access Level at the top of the screen only appears when security has been set up main Access Level 1 9623 SLV Device Name Node A 02 25 2000 23 32 MAIN MENU Status Test Configuration Auto Configuration Control Easy Install Ctrl a to access these functions Select To Status View diagnostic tests interfaces PVC connections and statistics You can also display LEDs and FrameSaver unit identity information Test Select and cancel tests for the FrameSaver unit s interfaces Configuration Display and edit the configuration options Auto Configuration Configure basic access unit setup automatically based upon a selected application You can also automatically populate network and data port DLCI configuration options with numeric settings Control Control the menu driven user interface device naming login administration and selecting software releases You can al
59. device To send a pattern test on a link Main Menu Test gt Network PVC Tests Data Port PVC Tests If the selected DLCI is configured as Then And the default Rate kbps setting is Standard Disruptive appears 100 of CIR after Test Multiplexed Non Disruptive 1096 of CIR appears after Test If the CIR is zero the pattern will be sent at a rate of 1000 bps July 2000 9623 A2 GB20 10 Troubleshooting Monitor Pattern Connectivity 9623 A2 GB20 10 This test monitors packets filled with a hexadecimal 55 test pattern and sequence number over the selected interface and DLCI to another FrameSaver device To monitor a pattern test on a link Main Menu Test gt Network PVC Tests Data Port PVC Tests The current number of sequence and data errors are shown under the Result column when the FrameSaver unit is in sync An Out o Sync message appears when 5 frames out of 25 are missing or out of sequence These error counts are updated every second If the maximum count is reached 999994 appears in these fields Connectivity is a proprietary method that determines whether the FrameSaver device at the other end of the frame relay PVC is active This test stops automatically and can only be executed for circuit multiplexed PVCs To run a connectivity test on a link Main Menu gt Test Network PVC Tests Selecting Connectivity sends a frame to the FrameSaver unit at the other
60. each alarm type so only the following two events need to be generated eventIndex eventDescription eventType eventCommunity 1 Default SLV Rising Event log and trap 4 0 2 Default SLV Falling Event log and trap 4 0 The alarm default tables starting on the next page show how each RMON default alarm is set by the FrameSaver unit shows the alarm and event types the interval used when generating alarms and thresholds m Physical Interface Alarm Defaults m Frame Relay Link Alarm Defaults m DLC Alarm Defaults Paradyne Area m DLC Alarm Defaults NetScout Area See Standards Compliance for SNMP Traps for information about how traps work and Traps RMON Specific for traps specific to remote monitoring Rising Event Operation If a rising threshold is crossed during the interval shown in a table e g frames dropped by the network the event is armed and an alarm is generated at the end of the interval Only one alarm per event per interval is generated The alarm condition persists until the event has been disarmed reset The event is disarmed when a falling threshold has been crossed and the rising threshold has not been crossed during an interval allowing the event to return to its original disarmed state 9623 A2 GB20 10 July 2000 B 15 SNMP MIBs and Traps and RMON Alarm Defaults Physical Interface Alarm Defaults This alarm only applies to the FrameSaver unit s network interface
61. far end or both ends of the link may be configured incorrectly Invalid Rx Frames The number of invalid frames received over the Network or Port 1 interface There is a non frame relay device on the other end of the link July 2000 9623 A2 GB20 10 Operation and Maintenance Table 5 15 Frame Relay Performance Statistics 2 of 3 Statistic What It Indicates Frame Relay Errors cont d Short Rx Frames The number of frames received over the Network or Port 1 interface that were less than 5 octets five 8 bit bytes in length There may be a non frame relay device on the other end of the link Long Rx Frames The number of frames received over the Network or Port 1 interface that were more than 8192 octets in length The device on the far end of the link may be configured incorrectly Invalid DLCI The number of frames received over the interface that were addressed to DLCls outside the valid range that is a number less than 16 or greater than 1007 The device on the far end of the circuit may have been configured incorrectly or the DLCIs configured for the FrameSaver unit may not match the DLCIs supplied by the service provider Unknown DLCI The number of frames received over the interface that were addressed to unknown DLCls The DLCI may not have been configured or it has been configured to be Inactive Indicates that the FrameSaver units or devices at both or either end of t
62. following to request an Activation Certificate m lf you are an end user and managing your own network contact your sales representative or distributor m f your network service provider NSP manages the network contact the service provider m If you are a network service provider or distributor contact Paradyne at 1 800 727 2396 www paradyne com via a purchase order or your Electronic Data Interchange EDI If submitting a purchase order by fax send it to 1 727 532 5270 An Activation Certificate can also be ordered through the Paradyne store at www paradyne com store Provide the following information m Model 9623 m Number of units to be activated m Your OpenLane SLM system license key number To Find Your License Key Number Your license key number was entered into your system when your OpenLane SLM system was installed and is available from the OpenLane Administration screen However to access the screen with your license key number you must log in as a user with Administrative system access p Procedure To find your OpenLane license key number 1 Open the OpenLane SLM application and log in as a user with Administrative access e g ADMIN 2 A bottom of the OpenLane Administration screen select About OpenLane SLM The license key is shown mid screen below the copyright and build information 7 A July 2000 9623 A2 GB20 10 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability
63. for other features and additional information Advanced FLEX SLV Feature Set Models with this feature set sometimes referred to as Feature Set or Group 2 provide all the basic FLEX capability plus advanced SLV Service Level Verification features When additional SLV data is collected and the unit is accessed from an OpenLane SLM system Web access to the following information is available TruePut Technology using Frame and Data Delivery Ratios Web browser access to all diagnostic and reporting functions Historical SLA Service Level Agreement verification and trend reports Real time RMON remote monitoring alarms and configurable alarm thresholds Real time and historical network performance graphs Multiplexed customer PVCs See Advanced FLEX SLV Features for other features and more information about the additional SLV capability If the unit does not have the additional SLV features full FLEX SLV capability can be activated at any time by ordering an Activation Certificate The OpenLane SLM system Release 5 3 or later is required to schedule activation of FLEX SLV features in units and to manage activations 1 2 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 About the FrameSaver FLEX 9623 To obtain an Activation Certificate provide the model to be upgraded i e 9623 your OpenLane system license key number and the number of FrameSaver units to be upgraded to FLEX SLV capability the number of activations to be i
64. format Serial number sssssss FrameSaver Unit s sysObjectID system 2 The following is the system object identifier sysObjectID system 2 or OID for the NMS subsystem in the FrameSaver 9623 unit 1 3 6 1 4 1 1795 1 14 2 4 1 7 1 for the basic FLEX feature set or 1 3 6 1 4 1 1795 1 14 2 4 1 7 2 for the advanced FLEX SLV feature set NOTE The sysObjectID will be 1 3 6 1 4 1 1795 1 14 2 4 1 7 1 basic until it is upgraded via the OpenLane SLM system 9623 A2 GB20 10 July 2000 B 3 SNMP MIBs and Traps and RMON Alarm Defaults Interfaces Group mib 2 Clarification for objects in the Interfaces Group as defined in RFC 1573 and RFC 1213 which is an SNMPv1 MIB is provided in this section Paradyne Indexes to the Interface Table ifTable The following table provides the ifName for each interface type the ifDescr and the iflndex that Paradyne has assigned to each Table B 1 Paradyne Interface Objects Information link on the Synchronous Data Port 1 Synchronous Data Port of FR DTE Slot 1 Port 1 DDS FR NAM Hardware Version hhhh hhh For the network side Synchronous Data Port of FR SERVICE Slot 1 Port 1 DDS FR NAM Hardware Version hhhh hhh ifName Description ifDescr ifEntry 2 ifIndex Physical Layer Network DDS DDS network interface Network DDS DDS FR NAM 101021001 Hardware Version hhhh hhh Ethernet Ethernet Port Ethernet Port DDS FR NAM 10
65. menu 1 2 From the Main Menu screen select Control Select Reset Device and press Enter The Are You Sure prompt appears Type y Yes and press Enter The unit reinitializes itself performing a self test Resetting the Unit By Cycling the Power 9623 A2 GB20 10 Disconnecting then reconnecting the power cord resets the unit July 2000 6 3 Troubleshooting Restoring Communication with a Misconfigured Unit Misconfiguring the unit could render the menu driven user interface inaccessible If this occurs connectivity to the unit can be restored via a directly connected asynchronous terminal B gt Procedure To reset COM port settings 1 Configure the asynchronous terminal to operate at 19 2 kbps using character length of 8 bits with one stop bit and no parity In addition set Flow Control to None 2 Reset the unit then hold the Enter key down until the System Paused screen appears See Resetting the Unit and Restoring Communication for other methods of resetting the unit 3 Tab to the desired prompt and type y Yes at one of the prompts If selecting The following occurs Reset COM Port usage Port Use is set to Terminal so the asynchronous terminal can be used Data Rate Kbps Character Length Stop Bits and Parity are reset to the factory defaults Unit resets itself Reload Factory Defaults All configuration and control settings are reset to the Default Factory Config
66. one character to the right if in edit mode Left Arrow or Ctrl b Move cursor one character to the left if in edit mode Ctrl l Redraw the screen display clearing information typed in but not yet entered Enter Return Accept entry or when pressed before entering data or after entering invalid data display valid options on the last row of the screen 2 6 July 2000 9623 A2 GB20 10 User Interface and Basic Operation Function Keys 9623 A2 GB20 10 All function keys located in the lower part of the screen see the example on pageNO TAG operate the same way throughout the screens They are not case sensitive so upper or lowercase letters can be used interchangeably These keys use the following conventions For the screen Select function And press Enter to M orm MainMenu Return to the Main Menu screen Eore Exit Terminate the menu driven user interface session Norn New Enter new data Oor o Modify Modify existing data Lorl Delete Delete data Sors Save Save information Rorr Refresh Update screen with current information Corc ClrStats Clear network performance statistics and refresh the screen Variations include ClrSLV amp DLCIStats for clearing SLV and DLCI statistics ClrLinkStats for clearing frame relay link statistics Uoru PgUp Display the previous page Dord PgDn Display the next page July 2000 2 7 2 8 User Interface and Basic Operation
67. previous screens 9623 A2 GB20 10 July 2000 2 1 User Interface and Basic Operation Logging On 2 2 Start a session using one of the following methods m Telnet session via An in band management channel through the frame relay network A local in band management channel configured on the DTE port between the FrameSaver unit and the router ALAN port m Dial in connection using an external modem m Direct terminal connection over the COM port When logging on the User Interface Idle screen appears m f no security was set up or security was disabled the Main Menu screen appears see Main Menu on page 2 4 You can begin your session m f security was set up and is enabled you are prompted for a login Enter your login ID and password When the user interface has been idle a session is automatically ended and the screen goes blank when the unit times out Press Enter to reactivate the interface p Procedure To log in when security is being enforced 1 Type your assigned Login ID and press Enter 2 Type your Password and press Enter Valid characters All printable ASCII characters Number of characters Up to 10 characters can be entered in the Login ID and Password fields Case sensitive Yes An asterisk appears in the password field for each character entered July 2000 9623 A2 GB20 10 User Interface and Basic Operation If your login was Then the
68. provided this function is supported by your equipment 4 Type cd system to change to the system directory 5 Perform a put of Rxxxxxx ocd xxxxxx being the software release number to the nam ocd file to start the upgrade If the message displayed is Then nam ocd File Transfer Complete The download was successful The file is loaded into system memory nam ocd File Transfer Failed The file is not valid for this FrameSaver unit Invalid file A different Rxxxxxx ocd file will need to be downloaded Repeat the step or end the FTP session NOTE During the download a series of hash marks appear When the hash marks stop appearing there is a pause of about 30 seconds before the nam ocd File Transfer Complete message appears Please be patient Do not exit from FTP at this time See Changing Software to activate the newly downloaded software Activating FLEX SLV Capability in Basic Units 5 40 July 2000 9623 A2 GB20 10 Operation and Maintenance Determining Whether a Download Is Completed To see whether a download has completed check the Identity screen Main Menu gt Status Identity Check Alternate Software Rev under the NAM Identity column m f a software revision number appears the file transfer is complete m fIn Progress appears the file is still being transferred m f Invalid appears no download has occurred or the download was not successful Changing Softw
69. rather than Non Disruptive would be displayed after Test Also the Connectivity test would not appear PVC Tests Screen Example main test network pvc 9623 SLV Device Name Node A 3 26 2000 23 32 NETWORK PVC TESTS DLCI Number 550 Test Non Disruptive Command Status Result PVC Loopback Start Inactive 0 00 00 Send Pattern Start Inactive 0 00 00 Monitor Pattern Start Inactive 0 00 00 Sequence Errors 2999994 Data Errors 999994 Connectivity Inactive RndTrip Time ms 99999 Ctrl a to access these functions ESC for previous menu MainMenu Exit NOTE Errors encountered during these tests may be caused by mismatched CIRs in the two FrameSaver units If errors are detected verify the CIR configuration and retest July 2000 6 17 Troubleshooting PVC Loopback Send Pattern 6 18 The PVC Loopback loops frames back to the selected interface on a per PVC basis This test logically not physically loops back frames received from another FrameSaver device through the selected frame relay PVC to the same device Main Menu Test Network PVC Tests Network PVC Loopback DTE gt 224 PVC fex DEEP Lee gt Network PVC x 98 16186 Main Menu Test 5 Data Port PVC Tests Port PVC Loopback Network 98 16187 This test sends packets filled with a hexadecimal 55 test pattern and sequence number over the selected interface and DLCI to another FrameSaver
70. see Table 3 16 Communication Port Options Ethernet Specifies that the default destination is connected to the Ethernet port Only appears when the Ethernet port s Interface Status option is enabled When selected the Default Gateway Address must also be configured see Table 3 15 Ethernet Port Options PVCname Specifies a name for the management PVC Only appears when a management PVC name is defined for the node For example when the network is connected to a remote device located in the London office London can be specified as the PVC name which is the link between the local FrameSaver unit and the one located in London London would appear as one of the available selections 3 36 July 2000 9623 A2 GB20 10 Configuration Table 3 9 Node IP Options 2 of 3 TS Access Management Link Available Settings None PVCname Default Setting None Specifies a troubleshooting management link for the special needs of network service providers Display Conditions This option only appears when Service Type on the Easy Install screen is set to Frame Relay If the setting is changed from the management PVC name to None the Delete the Management PVC PVCname and the associated DLCI Record prompt appears If you select No The link designation is removed and the option is set to None Yes The link designation is removed and the option is set to None and the link and its DLCI will be deleted
71. ssssssesleles eens 3 4 Accessing and Displaying Configuration Options 3 5 Changing Configuration Options cece eee eee 3 6 Saving Configuration OptONS isole Ir eren Rr rr 3 7 m Using the Easy Install Feature 0 06 e cece eee 3 8 m Setting Up So the Router Can Receive RIP 00222 ee aee 3 10 m Entering System Information and Setting the System Clock 3 10 m Setting Up Auto Configuration 0 0 ccc ccc eects 3 11 Selecting a Frame Relay Discovery Mode 0005 3 12 Automatically Removing a Circuit 00 cece eee eee 3 14 m Setting Up Back to Back Operation 0 00 cece eee ee eens 3 15 Changing Operating Mode 0 06 e cece eens 3 15 Configuration Option Tables 0 00 c cece eee eee eens 3 16 Configuring the Overall System 0 cece eee eee eens 3 16 Configuring Frame Relay and LMI for the System 3 17 Configuring Service Level Verification Options 3 20 Configuring General System Options 00000ee seas 3 22 m Configuring the Physical Interfaces 0 0 cece cece ences 3 23 Configuring the Network Interface 00 cece ee eee 3 23 Configuring the User Data Port 0 0 ccc ee eee 3 25 m Configuring Frame Relay for an Interface 00 c cece eee ee 3 27 m Manually Configuring DLCI Records 0 cece eee eee 3
72. test failed s s is the contents of devSelfTestResult July 2000 9623 A2 GB20 10 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Table B 7 enterprise Specific Traps and Variable Bindings 3 of 3 Trap Variable Bindings Possible Cause enterpriseTest Start 5 enterpriseTest Stop 105 For physical interfaces and frame relay links m iflndex RFC 1573 0 0 placeholder devLastTrapString devHealthAndStatus mib For virtual circuits DLCIs devFrExtDicilflndex devFrExt mib devFrExtDiciDlci devFrExt mib devLastTrapString devHealthAndStatus mib At least one test has been started on an interface or virtual circuit String testString test started on ifString e g DTE Loopback test started on Sync Data Port S01P1 All tests have been halted on an interface or virtual circuit String testString test stopped on ifString e g Disruptive PVC Loopback test stopped on DLCI 100 of Sync Data Port S01P1 frame relay July 2000 B 13 SNMP MIBs and Traps and RMON Alarm Defaults Traps RMON Specific B 14 Two traps are defined to support the Alarm and Events Groups of RMON See RMON Alarm and Event Defaults for the default values that will generate RMON specific traps Table B 8 RMON Specific Traps and Variable Bindings Trap Variable Bindings Possible Cause ri
73. that are authorized to send SNMP messages to the FrameSaver unit An IP address must be configured for each management system allowed to send messages Configure IP addresses in the NMS n IP Address configuration option 1 10 Specifies the number of authorized SNMP managers NMS n IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Provides the IP address of an SNMP manager that is authorized to send SNMP messages to the unit If an SNMP message is received from an unauthorized NMS and its IP address cannot be matched here access is denied and an authenticationFailure trap is generated If a match is found the type of access read only or read write is determined by the corresponding Access Type Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option 001 000 000 000 223 255 255 255 Adds to or changes the NMS IP address Clear Fills the NMS IP address with zeros Access Type Possible Settings Read Read Write Default Setting Read Specifies the type of access allowed for an authorized NMS when IP address validation is performed Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option Read Allows read only access SNMP Get command to the MIB objects This includes all objects specifi
74. the Result column when the FrameSaver unit is in sync An Out of Sync message appears when the test pattern generator and receiver have not yet synchronized This error count is updated every second If the maximum count is reached 99999 is shown in the field NOTE The 511 monitor expects external equipment to provide the clock for the 511 pattern for timing the incoming pattern on interchange circuit DA ITU 113 Transmit Signal Element Timing XTXC with the DTE as the source DTE Loopback The DTE external Loopback DTLB test loops the received signal on a DTE interface back to the DTE without affecting the operation of the remaining ports Use this test for isolating problems on the DTE interface Main Menu gt Test gt Data Port Physical Tests An attached device or test equipment must generate data to be looped back CSU DTE DDS ae Interface Aggregate Network Interface Fram ver A ni ameSaver Access Unit mm CAUTION This test may affect the operation of the frame relay PVCs assigned to the selected port Any IP data being sent while this test is active will be disrupted 9623 A2 GB20 10 July 2000 6 23 Troubleshooting IP Ping Test 6 24 An IP Ping test can be run to test connectivity between the FrameSaver unit and any FrameSaver unit router or NMS to which it has a route In addition the test can be run to access a remote unit for configuration purposes Times when you might want to ru
75. user has a Level 1 login and Level 2 port access has been set the Level 1 user can only operate as a Level 2 user If you are going to allow Level 1 users to configure the unit keep the access at Level 1 NOTE See Resetting the Unit and Restoring Communication in Chapter 6 Troubleshooting should you be locked out inadvertently 3 Save your changes 9623 A2 GB20 10 July 2000 4 3 Security and Logins Controlling External COM Port Device Access Dial in access can be controlled when an external device modem is connected to the unit s communication COM port The External Device Commands option must be set to AT B gt Procedure To control dial in access 1 Select the External Modem options Main Menu Configuration 2 Management and Communication gt External Modem Com Port 2 Enable the Dial In Access configuration option This option only appears when the External Device Commands option is set to AT 3 Save your change See Configuring the COM Port to Support an External Modem in Chapter 3 Configuration for more information about external device communication port configuration options Controlling Telnet or FTP Access The FrameSaver unit provides several methods for limiting access via a Telnet or FTP session Telnet or FTP access can be on a standard management link or on a service provider s troubleshooting TS management link 4 4 July 2000 9623 A2 GB20 10 Security and Logins
76. 0 July 2000 4 7 Security and Logins Controlling SNMP Access The FrameSaver unit supports SNMP Version 1 which provides limited security through the use of community names There are three methods for limiting SNMP access m Disabling SNMP access m Assigning SNMP community names and the access type m Assigning IP addresses of those NMSs that can access the unit Disabling SNMP Access 4 8 When the SNMP access is disabled the FrameSaver unit will not respond to SNMP messages B gt Procedure To disable SNMP access 1 Select the General SNMP Management options Main Menu Configuration 2 Management and Communication gt General SNMP Management 2 Disable the SNMP Management option 3 Save your change See Configuring General SNMP Management in Chapter 3 Configuration for more information about General SNMP Management configuration options July 2000 9623 A2 GB20 10 Security and Logins Assigning SNMP Community Names and Access Levels The FrameSaver unit supports the SNMP protocol and can be managed by an SNMP manager SNMP manager access can be limited by m Assigning the SNMP community names that are allowed to access the FrameSaver unit s Management Information Base MIB m Specifying the type of access allowed for each SNMP community name Whenever an SNMP manager attempts to access an object in the MIB the community name must be supplied p Procedure To assign SNMP community names
77. 00 DLCI Number entered is less than 16 or greater than 1007 Enter a valid number 16 1007 9623 A2 GB20 10 July 2000 5 11 Operation and Maintenance Status Information Status information is useful when monitoring the FrameSaver unit The following illustration shows the Status menu for the FrameSaver 9623 unit Status Menu main status 9623 SLV Device Name Node A 3 26 2000 23 32 STATUS System and Test Status LMI Reported DLCIs PVC Connection Status Network Interface Status IP Routing Table Performance Statistics Trap Event Log Display LEDs and Control Leads Identity Ctrl a to access these functions ESC for previous menu MainMenu Exit NOTE Status messages in the following sections are in alphabetical order 5 12 July 2000 9623 A2 GB20 10 System and Test Status Messages Operation and Maintenance System and test status information is selected from the Status menu Main Menu gt Status System and Test Status The following information is included on this screen m Self Test Results Messages m Last System Reset Date and Time m Health and Status Messages m Test Status Messages Self Test Results Messages One of these self test result messages appears in the Self Test Results field at the top of the System and Test Status screen Table 5 6 Self Test Results Messages Message What It Indicates What To Do Failure xxxxxxxx An inter
78. 1006001 Hardware Version hhhh hhh Sync Data Port Synchronous Data Synchronous Data Port Slot 1 101003001 S01P1 Port 1 Port 1 DDS FR NAM Hardware Version hhhh hhh COM Communications port COM Port DDS FR NAM 101004001 Hardware Version hhhh hhh Frame Relay Logical Layer FR UNI Frame relay logical For the DTE side 101015001 link on the DDS Network DDS of FR DTE network interface DDS FR NAM Hardware Version hhhh hhh For the DCE side Network DDS of FR SERVICE DDS FR NAM Hardware Version hhhh hhh Frame relay logical For the user side 101016001 B 4 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults NetScout Indexes to the Interface Table ifTable For remote monitoring at sites where FrameSaver units are operating with NetScout Probes use the following ifName ifDescr and iflndex Table B 2 NetScout Interface Objects Information ifName Description ifDescr ifEntry 2 ifIndex Frame Relay Logical Layer Frame Relay 1 Frame relay logical For the DTE side 1 Network link on the network RMON IN OUT Network DDS interface of FR DTE DDS FR NAM Hardware Version hhhh hhh For the DCE side RMON IN OUT Network DDS of FR SERVICE DDS FR NAM Hardware Version hhhh hhh Frame Relay 3 Synchronous Data For the user side 3 Sync Data Port 1 RMON IN OUT Synchronous Port 1 Data Port of FR DTE Slot 1 Port 1 DDS FR NAM Hard
79. 2 1 4 1 D Rx BECNs D MIB FR DTE MIB 60 secs Rising 1 1 RFC 2115 1 min Tag frCircuitReceivedBECNs OID 1 3 6 1 2 1 10 32 2 1 5 1 D Congested Seconds D MIB pdn_FrExt mib E 60 secs Rising 5 5 Tag devFrExtDlciSts hy CongestedSecs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 6 1 D Frames Dropped by D MIB pdn_FrExt mib E 60 secs Rising 1 1 METNOIK Tag devFrExtDiciNetDropFr emin OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 20 1 D 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 lin the OID Interface ID of the frame relay link D DLCI number 9623 A2 GB20 10 July 2000 SNMP MIBs and Traps and RMON Alarm Defaults DLCI Alarm Defaults NetScout Area These alarms can be created during RMON initialization or when a DLCI is created They are put into the NetScout alarm area m Table B 12 identifies alarm defaults that do not change m Table B 13 identifies alarm defaults that change when the interface s line speed changes The thresholds for these alarms can be edited using NetScout Manager Plus so they match the values in the SLA between the customer and service provider Up to eight alarms per interface are allowed Any additional alarms are added to the Paradyne Area alarms and they cannot be changed using NetScout software See Editing Alarms in
80. 30 m Configuring PVC Connections 06 cc cece eee sse 3 33 m Setting Up Management and Communication Options 3 35 Configuring Node IP Information 000000 eee eens 3 35 Configuring Management PVCs 00000 cece eee eee eens 3 39 Configuring General SNMP Management 0 0085 3 42 Configuring Telnet and or FTP Session Support 3 43 Configuring SNMP NMS Security 0200 eee eae 3 46 Configuring SNMP TaS 4 5 rheERRREPMRRRHURRPRRRERR Rer 3 47 Configuring the Ethernet Port 0 0 0c cece eee eens 3 50 Configuring the Communication Port 6000ee eee eee 3 51 Configuring the COM Port to Support an External Modem 3 55 July 2000 9623 A2 GB20 10 Contents 4 Security and Logins Limiting ACCESS ia cuire Uie RES elaine bit edu d i b added 4 2 Controlling Asynchronous Terminal Access lsssssluu 4 2 Controlling External COM Port Device Access 0005 4 4 Controlling Telnet or FTP Access 0 000 0c cece eee 4 4 Limiting Telnet Access esce I pe eR RRRERPRERSeORRPSTRRP RRR 4 5 Limiting FTP ACCESS uieeies ER RE Rduox ritinmi enia 4 6 Limiting Telnet or FTP Access Over the TS Management Link 4 7 Controlling SNMP ACCOSS a5 icicisies ate sd ideas binds adeaseduwscas 4 8 Disabling SNMP ACCESS acc seges cr sh Rp e EUER ES vr RE ES 4 8 Assigning SNMP Community Names and Access Levels
81. 95 2 24 2 6 6 2 1 1 1 3 6 1 4 1 1795 2 24 2 6 2 1 1 9 1 Unavailable Seconds MIB pdn_dds mib E Tag ddsUnavailableSecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 D Tx Frames Exceeding CIR MIB pdn_FrExt mib E Tag devFrExtDlciTxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 20 1 D Frames Dropped by Network MIB pdn_FrExt mib E Tag frFrExtDiciNetDropFr 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 23 1 D Missing Latency Responses MIB pdn_FrExt mib E Tag devFrExtDlciMissedSLVs 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 6 I D Congested Seconds MIB pdn_FrExt mib E Tag devFrExtDlciStsCongestedSecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 2 I D Inactive Seconds MIB pdn_FrExt mib E Tag devFrExtDlciStslnactiveSecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 I D Average Latency MIB pdn_FrExt mib E Tag devFrExtLatencyAvg B 28 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Table B 15 Alarm OID Cross Reference 2 of 2 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 7 1 D Current Latency MIB pdn_FrExt mib E Tag devFrExtLatencyLatest 1 3 6 1 4 1 1795 2 24 2 6 9 4 4 2 1 2 I N Frame Size Upper Limits 1 5 MIB pdn_FrExt mib E Tag devFrExtFrameSzUpLimit 1 3 6 1 4 1 1795 2 24 2 6 9 4 4 2 1 3 I N Frame
82. A 3 26 2000 23 32 LMI TRACE LOG Page 1 of 3 Packets Transmitted to Net1 FR Packets Received from Net1 FR1 LMI Record 1 at 0 s Status Enquiry Message 13 bytes LMI Type is Standard on DLCI 1023 Sequence Number Exchange Send Seq 181 Rcv Seq 177 LMI Record 2 at 0 s Status Enquiry Message 13 bytes LMI Type is Standard on DLCI 1023 Sequence Number Exchange Send Seq 181 Rcv Seq 177 Ctrl a to access these functions ESC for previous menu MainMenu Exit Refresh PgUp PgDn Select Refresh to update the screen with the twelve most recently collected LMI messages The following information is provided m The internal LMI record number assigned to the packet 1 8000 and the amount of time the utility was running when the packet was captured The maximum amount of time displayed is 4 294 967 seconds s which is reset to 1 second when this amount of time is exceeded m The type of message either Status or Status Enquiry from the captured packet and the number of bytes in the packet The LMI Type identified in the Protocol Discriminator portion of the captured packet and the DLCI number for the packet m The type of information contained in the captured packet either Sequence Number Exchange or Full Status Report m The send and receive rcv sequence numbers from the captured packet 0 255 m Onthe Packets Received side of the screen PVC status for up to ten DLCIs can be shown It shows the DLCI num
83. Cause enterpriseMissedSLV devFrExtDlcilflndex SLV Timeout Error Event Down 16 devFrExt mib Threshold has been exceeded devFrExtDlciDlci String devFrExt mib SLV down on ifString due to s excessive SLV packet loss Total devFrExtDlciMissed SLVs devFrExt mib SLV packets lost is numLost enterpriseMissedSLV devLastTrapString SLV Timeout Error Event has Up 116 devHealthAndStatus been cleared mib String SLV up on ifString because SLV communication was reestablished Total SL V packets lost is numLost enterprisePrimary ClockFail 1 enterprisePrimary ClockFailClear 101 devLastTrapString devHealthAndStatus mib Operating software has detected that the primary clock source has failed String Primary clock failed Operating software has detected that the primary clock source is operational again String Primary clock restored enterprise RMON ResetToDefault 13 devLastTrapString devHealthAndStatus mib All RMON related option changes have been reset to their default values Default Factory Configuration settings have been reloaded returning RMON related options to their original settings String RMON database reset to defaults enterpriseSelfTest Fail 2 devLastTrapString devHealthAndStatus mib Unit has completed re initialization and a hardware failure was detected String Self
84. Chapter 8 Setting Up NetScout Manager Plus for FrameSaver Devices Table B 12 Static DLCI Alarm Defaults NetScout Area 1 of 2 Rising Falling Sample Event Threshold Threshold Item Type MIB Tag OID 2 Interval Type Default Default Current Latency A MIB pdn_FrExt mib E 60 secs None Must be 0 Tag devFrExtLatencyLatest Lmin config rea OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 7 1 D Average Latency MIB pdn_FrExt mib E 900 secs None Must be 0 Tag devFrExtLatencyAvg Kamins opnigured OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 1 D Frames Received MIB FR DTE MIB 60 secs None Must be 0 RFC 2115 1 min configured Tag frCircuitReceivedFrames OID 1 3 6 1 2 1 10 32 2 1 8 1 D Frames Sent MIB FR DTE MIB 60 secs None Must be 0 RFC 2115 1 min configured Tag frCircuitSentFrames OID 1 3 6 1 2 1 10 32 2 1 6 1 D 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 lin the OID Interface ID of the frame relay link D DLCI number B 20 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Table B 12 Static DLCI Alarm Defaults NetScout Area 2 of 2 Rising Falling Sample Event Threshold Threshold Item Type MIB Tag OID 2 Interval Type Default Defaul
85. D on the Administer Logins screen from the Control menu branch Type in enter the first letter s of a field value or command using the unit s character matching feature Example When configuring a port s physical characteristics with the Port DTE Initiated Loopbacks configuration option field selected possible settings include Disable Local DTPLB DCLB and Both entering d or D displays the first value starting with d Disable In this example entering dt or DT would display DTPLB as the selection Switch to the function keys area and select or enter a designated function key Example To save a configuration option change select Save S or s is the designated function key If a field is blank and the Message area displays valid selections press the spacebar the first valid setting for the field appears Continue pressing the spacebar to scroll through other possible settings July 2000 2 9 User Interface and Basic Operation 2 10 July 2000 9623 A2 GB20 10 Configuration This chapter includes the following m Basic Configuration Configuration Option Areas Accessing and Displaying Configuration Options Changing Configuration Options Saving Configuration Options m Using the Easy Install Feature m Setting Up So the Router Can Receive RIP m Entering System Information and Setting the System Clock m Setting Up Auto Configuration Selecting a Frame Relay Discovery Mode Automatical
86. E Trap Variable Trap variable to be configured Key1 The iflndex for the frame relay logical interface is 1 Key2 DLCI number same as DLCI above Type Absolute or Delta radio button Rising Falling or Both radio button Threshold Value that will trigger a trap 1 Latency MIB variables should be Absolute all others should be Delta Generally Rising is selected 5 Select the OK button at the bottom of the screen to add this alarm 6 Repeat Steps 3 through 5 until all traps are configured for all DLCIs Refer to Configuring Alarms in the NetScout Manager Plus amp NetScout Server Administrator Guide for additional information July 2000 8 9 Setting Up NetScout Manager Plus for FrameSaver Devices Creating History Files 8 10 Up to 14 additional user history tables can be created in the FrameSaver unit for each interface An interface is a specific DLCI or the entire frame relay interface A table must be created for each DLCI or frame relay link to be monitored Additional user history tables are created using the command line prompt in NetScout Manager Plus to load a file that contains the OIDs Object IDs to be monitored into the unit OpenLane provides several useful examples including three files containing a complete set of OIDs appropriate to the interface to be monitored one for a DLCI one for a frame relay link and one containing system type OIDs Any of these files can be used as a template when creating c
87. E initiated External Loopback Starting and Stopping a Test 9623 A2 GB20 10 Use this procedure to start monitor or abort specific tests To abort all active tests on all interfaces see Aborting All Tests When the status of a testis The only command available is Inactive Start Active Stop Start or stop an individual test using the same procedure NOTE If the Service Type setting on the Easy Install screen changes all currently active tests are stopped July 2000 6 15 Troubleshooting p Procedure Aborting All Tests To start and stop a loopback or a set pattern test Follow this menu selection sequence Main Menu gt Test Select an interface and test e g Network or Data Port PVC Tests and press Enter The selected test screen appears Start appears in the Command column Inactive appears in the Status column Select the Port number and press Enter Select the DLCI number and press Enter if a PVC test has been selected The cursor is positioned at Start in the Command column of the first available test Start is highlighted Highlight the Start command for the test you want to start and press Enter Stop now appears and is highlighted and the status of the test changes to Active Press Enter to stop the test Start reappears and the status of the test changes back to Inactive View the length of time that the test has been running in the Result column Use the Abort All Tes
88. FrameSaver FLEX 9623 USER S GUIDE Document No 9623 A2 GB20 10 July 2000 KANADAN S Copyright 2000 Paradyne Corporation All rights reserved Printed in U S A Notice This publication is protected by federal copyright law No part of this publication may be copied or distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language in any form or by any means electronic mechanical magnetic manual or otherwise or disclosed to third parties without the express written permission of Paradyne Corporation 8545 126th Ave N Largo FL 33773 Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Further Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes Changes and enhancements to the product and to the information herein will be documented and issued as a new release to this manual Warranty Sales Service and Training Information Contact your local sales representative service representative or distributor directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor
89. Indicators See LEDs Viewing LEDs and Control Leads and LED Descriptions in Chapter 5 Operation and Maintenance as well as the user interface screen Main Menu Status gt Display LEDs and Control LEDs Health and status Health and Status Messages in Chapter 5 Operation and Maintenance Main Menu Status System and Test Status Messages also appear at the bottom of any menu driven user interface screen Performance statistics Performance Statistics in Chapter 5 Operation and Maintenance to help you determine how long a problem has existed Alarm conditions that will generate an SNMP trap Alarms on page 6 7 SNMP traps Appendix B SNMP MIBs and Traps and RMON Alarm Defaults Traps supported include warm start authentication failure enterprise specific those specific to the unit link up and link down July 2000 9623 A2 GB20 10 Troubleshooting Resetting the Unit and Restoring Communication You can reset the unit in one of four ways Reset it from the Control menu Cycle the power Reset the configuration options for the COM port or reload the factory default settings Set the appropriate MIB object from NMS see your NMS documentation The unit performs a self test when it is reset Resetting the Unit from the Control Menu Use this procedure to initiate a reset and power on self test of the unit p Procedure To reset the unit from the Control
90. Is configured to be Active are shown This screen only appears when Service Type is set to Frame Relay PVC Connection Status Screen Example main status connections 9623 SLV Device Name Node A 3 26 2000 23 32 Page 1 of 2 PVC CONNECTION STATUS Source Primary Destination Link DLCI EDLCI Link DLCI EDLCI Status Port 1 201 Net1 FR1 300 Active Port 1 202 Net1 FR1 1001 Active Port 1 100 Net1 FR1 1001 Active Port 1 204 Net1 FR1 1001 Active Mgmt PVC Mgm205 Net1 FR1 1001 Active Port 1 206 Net1 FR1 1001 Active Port 1 207 Net1 FR1 1001 Active Port 1 208 Net1 FR1 500 Active Port 1 209 Net1 FR1 502 Inactive Net1 FR1 Inactive ESC for previous menu MainMenu Exit Refresh PgUp PgDn If the No PVC Connections message appears instead of a list of PVC connections no PVC connections have been configured yet Table 5 10 PVC Connection Status 1 of 2 Field Status What It Indicates Link Identifies the cross connection of DLCls configured for the unit Net1 FR1 Source destination is frame relay link 1 on Network 1 Port 1 User data port Port 1 Mgmt PVC Name wm Virtual circuit is a management link that terminates in the unit where Name is the link name DLCI 16 to 1007 For standard DLCls Identifies an individual link connection embedded within a DLCI 9623 A2 GB20 10 July 2000 5 21 Operation and Maintenance Table 5 10 PVC Connection Status 2 of 2 Field Status What It Indi
91. July 2000 9623 A2 GB20 10 Configuration Table 3 11 General SNMP Management Options 2 of 2 Name 2 Access Possible Settings Read Read Write Default Setting Read Specifies the type of access allowed to the objects in the MIB This is the type of access allowed for external SNMP managers accessing MIB objects using Community Name 2 Read Allows read only access SNMP Get command This includes all objects specified as either read only or read write in the MIB RFCs Read Write Allows read and write access SNMP get and set commands Configuring Telnet and or FTP Session Support 9623 A2 GB20 10 Telnet and FTP options control whether a Telnet or FTP File Transport Protocol session is allowed through an interconnected IP network and the access security applicable to the session Two Telnet sessions can be active at a time see Table 3 12 Main Menu gt Configuration Management and Communication gt Telnet and FTP Session When a TS Management Link has been set up and activated the following options have no effect upon the PVC m Telnet Login Required m Session Access Level m FTP Login Required Table 3 12 Telnet and FTP Session Options 1 of 3 Telnet Session Possible Settings Enable Disable Default Setting Enable Specifies whether the FrameSaver unit will respond to a session request from a Telnet client on an interconnected IP network Enable Allows Telnet ses
92. LCI NOTES DLCI cannot be entered if the Link field is blank Clearing the Link also clears the DLCI 16 1007 Specifies the DLCI number inclusive Primary EDLCI Possible Settings 0 62 Default Setting Initially blank no default Specifies the EDLCI number used for a management PVC when a multiplexed DLCI is selected EDLCls identify individual connections within multiplexed DLCls that are unique to those DLCls Use a unique EDLCI to identify an individual connection within a multiplexed DLCI Use 0 to identify the primary EDLCI Use 1 62 to identify secondary EDLCls Use the primary EDLCI for customer data which has a higher utilization rate than management data with slightly less line overhead Display Conditions This option does not appear if the DLCI field does not reference a multiplexed DLCI NOTE Clearing the DLCI or changing it to a standard DLCI suppresses EDLCI field 0 62 Specifies the EDLCI number inclusive Primary Link RIP Possible Settings None Proprietary Standard out Default Setting For multiplexed DLCIs Proprietary For nonmultiplexed DLCIs Standard out Specifies which Routing Information Protocol RIP is used to enable routing of management between FrameSaver units and attached equipment None Does not use a routing protocol Proprietary Uses a proprietary variant of RIP version 1 to communicate routing information between FrameSave
93. ME CIT E 2 Index vi July 2000 9623 A2 GB20 10 About This Guide Purpose and Intended Audience Document Organization 9623 A2 GB20 10 This document contains information that applies to the FrameSaver FLEX 9623 unit which supports multiple types of service leased line frame relay and managed frame relay It is intended for system designers engineers administrators and operators You must be familiar with the functional operation of digital data communications equipment and frame relay networks Section Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Description About the FrameSaver FLEX 9623 Identifies how the FrameSaver 9623 unit fits into Paradyne s Service Level Management SLM solution and describes the unit s basic features and if ordered its advanced Service Level Verification and Management SLV and SLM features User Interface and Basic Operation Shows how to navigate the user interface Configuration Provides configuration information for the FLEX unit Security and Logins Provides procedures for controlling access to the FLEX unit and setting up logins Operation and Maintenance Provides procedures to display unit identification information and perform file transfers as well as how to display and interpret status and statistical information Troubleshooting Provides device problem resolution alarm and other information as well as troubleshooting and te
94. Name or Device IP field will display all FrameSaver devices in your system so you can pick and choose devices that will be activated Select whether to activate selected devices 4 Select the FrameSaver devices to be activated at this time under Select devices by model device name or IP address then click on the prompt below the device selection table The table in the lower frame lists all the devices in the selected category Entering an asterisk in the Name or Device IP field will display all FrameSaver devices in your system so you can pick and choose devices that will be activated 5 In the lower frame click on the box in the Activate column to select or deselect a specific FrameSaver device for activation Proceed through the list until you have selected all the devices to be activated at this time 6 Proceed through the other steps included on this screen then click on the prompt under Perform the scheduled verification activation to verify what you scheduled The Verify Schedule Feature Activations screen appears so you can verify the scheduling information f the information is correct click on Apply If not or if you want to verify or change the devices that will be activated or the time the activations are to occur click on the prompt to return to the previous screen and reselect you options 7 8 July 2000 9623 A2 GB20 10 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability
95. Network 1 Port 1 The frame relay link associated with the user data port 3 A nonlatching loopback can only be initiated and terminated by the network service provider 5 18 July 2000 9623 A2 GB20 10 Operation and Maintenance Network LMI Reported DLCIs Status Network LMI reported DLCI statuses are selected from the Status menu Main Menu gt Status LMI Reported DLCIs The LMI Reported DLCls screen displays the status and CIR if supported by the switch for each DLCI whether the DLCI is configured or not This screen only appears when Service Type is set to Frame Relay LMI Reported DLCIs Status Screen Example main status lmi dlcis 9623 SLV Device Name Node A 3 26 2000 23 32 frame relay link LMI REPORTED DLCIs Page 1 of 2 STATUS CIR bps STATUS CIR bps Active 16000 Active 32000 Inactive Active 32000 Deleted Deleted Inactive Active 32000 Inactive Active 32000 Inactive Active 32000 Active Inactive Active 256000 520 Active 64000 DLCI is configured on the Frame Relay Link ESC for previous menu MainMenu Exit Refresh PgUp NextLink PrevLink An asterisk next to the DLCI indicates that the DLCI has been configured for the link DLCIs without an asterisk have not been configured in the unit These DLCIs pass through the unit transparently without being monitored and with no demultiplexing multiplexing of management diagnostics or user data being performed Only DLCIs on the Net1 F
96. One of the following will display for the file File Transfer Complete File Transfer Failed Permission Denied The LMI Packet Capture Utility was not readable Stop the LMI Packet Capture Utility and try again 3 Close the FTP session SLV statistics and or LMI Packet Capture data are now available for reporting 5 42 July 2000 9623 A2 GB20 10 Troubleshooting 9623 A2 GB20 10 This chapter includes the following Problem Indicators Resetting the Unit and Restoring Communication Resetting the Unit from the Control Menu Resetting the Unit By Cycling the Power Restoring Communication with a Misconfigured Unit Troubleshooting Management Link Feature LMI Packet Capture Utility Feature Viewing Captured Packets from the Menu Driven User Interface Alarms Viewing the Trap Event Log Troubleshooting Tables Device Problems Frame Relay PVC Problems Tests Available Test Timeout Feature Starting and Stopping a Test Aborting All Tests PVC Tests PVC Loopback Send Pattern Monitor Pattern Connectivity July 2000 6 1 Troubleshooting m Physical Tests CSU External Network Loopback DSU Internal Network Loopback Latching Loopback Send 511 Monitor 511 DTE Loopback m P Ping Test m Lamp Test Problem Indicators 6 2 The unit provides a number of indicators to alert you to possible problems
97. PVC connection is configured between the network and port DLCIs NetOnly Auto configuration of a network DLCI only no Port 1 or PVC connections are configured No Port 1 PVC connection or management DLCI is configured Disable No frame relay discovery or automatic configuration takes place The FrameSaver unit will be configured manually 3 12 July 2000 9623 A2 GB20 10 Configuration 9623 A2 GB20 10 NOTE If 1MPort the default is not the setting required for your application change the Frame Relay Discovery Mode before connecting the network cable or editing discovered option settings Otherwise the FrameSaver unit will start discovering DLCIs as soon as it powers up To recover from this problem and when some DLCls or PVC Connections have been configured manually edit a selected discovered DLCI or PVC connection manually If only a local management PVC between the router and the FrameSaver unit has been configured select the desired Frame Relay Discovery Mode and Save the change The default discovery mode is 1MPort management DLCls multiplexed with data DLCIs on Port 1 In this mode for each DLCI discovered on the network the unit creates a multiplexed network interface DLCI which contains two EDLCIs one for Port 1 data and the other for management a standard Port 1 DLCI with the same number as the network interface DLCI and a Management PVC then cross connects them Wh
98. Possible Settings Enable Disable Default Setting Enable Determines whether or not loopback and pattern tests have a duration after which they are terminated automatically This setting does not effect DTE commanded tests or the LMI Packet Capture Utility feature Enable All Loopback and Pattern tests have a timeout This setting is recommended when the FrameSaver unit is managed remotely through an in band data stream If the FrameSaver unit is accidently commanded to execute a disruptive test on the interface providing the management access control can be regained after the timeout expires terminating the test Disable Loopback and pattern tests must be manually terminated Test Duration min Possible Settings 1 120 Default Setting 10 Specifies the maximum duration of user initiated tests Display Conditions This option only appears when Test Timeout is set to Enable 1 120 Sets the Test Timeout period in minutes inclusive 3 22 July 2000 9623 A2 GB20 10 Configuration Configuring the Physical Interfaces Characteristics for the following physical interfaces can be configured m Network Interface m User Data Port Configuring the Network Interface 9623 A2 GB20 10 When configuring the physical characteristics for the network interface select Physical from the Network menu see Table 3 4 Main Menu gt Configuration Network Physical Table 3 4 Networ
99. R1 and Port 1 frame relay links appear on this screen nonconfigured DLCIs on other links are discarded 9623 A2 GB20 10 July 2000 5 19 Operation and Maintenance Table 5 9 Network LMI Reported DLCIs Status Field Status What It Indicates DLCI 16 through 1007 Identifies the Local Management Interface reported DLCI numbers assigned to the selected interface the identifying number assigned to the path between two frame relay FrameSaver units ports DLCI statuses are listed in ascending order i e lowest number first Status LMI reported status of the DLCI Active Whether the DLCI is active capable of carrying data in the frame relay network Inactive Whether it is inactive in the frame relay network Deleted Whether it has been deleted by the frame relay network or New Whether it has been created by the frame relay network CIR bps 0 64000 Displays the committed information rate reported by the Stratacom switch CIR information only appears in this column when LMI Protocol is set to Standard If blank the switch does not support this feature Appears for 10 seconds only before the network changes Deleted to Inactive and New to Active 5 20 July 2000 9623 A2 GB20 10 Operation and Maintenance PVC Connection Status PVC connection statuses are selected from the Status menu Main Menu Status PVC Connection Status Only PVC connections with Source DLC
100. Saver unit supports the SNMP Version 1 and has the capability of being managed by any industry standard SNMP manager and accessed by external SNMP managers using the SNMP protocol The following MIBs are supported MIB II RFC 1213 and RFC 1573 m Frame Relay DTEs MIB RFC 2115 m RS 232 Like MIB RFC 1659 m Frame Relay Service MIB RFC 1604 m Enterprise MIB m RMON Version 1 MIB RFC 1757 m RMON Version 2 MIB RFC 2021 Downloading MIBs and SNMP Traps Paradyne standard and enterprise MIBs are available from the Paradyne World Wide Web site p Procedure To access Paradyne MIBs 1 Access the Paradyne World Wide Web site at www paradyne com 2 Select Technical Support 3 Select Management Information Base MIBs The download procedure may vary depending upon your browser or NMS application software Refer to your browser or NMS manual for additional download information July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults System Group mib 2 This section provides the system description and system object identifier for the System Group for the FrameSaver 9623 unit which is an SNMPv1 MIB FrameSaver Unit s sysDescr system 1 The following is the system description sysDescr system 1 for the NMS subsystem in the FrameSaver 9623 unit PARADYNE DDS FrameSaver Flex Model 9623 S W Release MM mm bb MM Major mm minor bb build format NAM CCA number hardware version in hhhh hhh
101. Size Count 1 5 MIB pdn_FrExt mib E Tag devFrExtFrameSzCount 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 6 1 Rx Short Frames MIB pdn_FrExt mib E Tag devFrExtLinkRxShort 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 1 Rx Long Frames MIB pdn_FrExt mib E Tag devFrExtLinkRxLong 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 11 1 LMI Sequence Errors MIB pdn_FrExt mib E Tag devFrExtLinkSeqErr 1 8 6 1 4 1 1795 2 24 2 6 9 4 7 1 14 1 Tx Discards MIB pdn_FrExt mib E Tag devFrExtLinkTxDiscards 1 8 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 1 Rx Discards MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 1 Rx Nonoctet Aligns MIB pdn_FrExt mib E Tag devFrExtLinkRxNonOctet 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 1 Rx CRC Errors MIB pdn_FrExt mib E Tag devFrExtLinkRxCrcErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 18 I Rx Illegal Frames MIB pdn_FrExt mib E Tag devFrExtLinkRxllFrames 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 1 Tx Total Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotTxErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20 I Rx Total Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotRxErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 28 1 Rx Overruns MIB pdn_FrExt mib E Tag devFrExtLinkRxOverruns 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 29 l Tx Underruns MIB pdn_FrExt mib E Tag devFrExtLinkTxUnderruns 1 3 6 1 4 1 1795 2
102. Statistics DDS Line Performance Statistics Ethernet Performance Statistics m Trap Event Log 9623 A2 GB20 10 July 2000 5 1 Operation and Maintenance m FTP File Transfers Upgrading System Software Determining Whether a Download is Completed Changing Software Transferring Collected Data Displaying System Information Use the Identity screen to view identification information about the FrameSaver unit This information is useful if you are purchasing additional or replacement units and or making firmware upgrades Main Menu Status Identity View this field To find the System Name Domain name for this SNMP managed node up to 255 ASCII characters System Contact Contact person for this SNMP managed node System Location Physical location for this SNMP managed node NAM NAM Type Type of unit installed referred to as a network access module or NAM i e T1 FR NAM This card type is supported by the SNMP SysDescr Object Hardware Revision Unit s hardware version Format nnnn nnx consists of a 4 digit number followed by two digits and one alphabetic character Current Software Revision Software version currently being used by the unit Format nn nn nn consists of a 6 digit number that represents the major and minor revision levels Alternate Software Revision Software version that has been downloaded into the unit but has not yet b
103. Table B 9 Network Physical Interface Alarm Defaults Rising Falling Tag ddsUnavailableSecs OID 1 3 6 1 4 1 1795 2 24 2 6 2 1 1 9 1 Sample Event Threshold Threshold Item Type MIB Tag OID 2 Interval Type Default Default Unavailable D MIB dds mib RFC 1406 900 secs Rising 1 1 Seconds 15 mins in the MIB 2 lin the OID Interface ID of the frame relay link 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained B 16 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Frame Relay Link Alarm Defaults These alarms apply to the FrameSaver unit s frame relay link interfaces They are created during RMON initialization Table B 10 Frame Relay Link Alarm Defaults 1 of 2 Tag devFrExtLinkTotRxErrs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20 1 Rising Falling Sample Event Threshold Threshold Item Type MIB Tag OID 2 Interval Type Default Default Invalid Frames D MIB pdn FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkRxllFrames 15 mins OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 18 1 Short Frames D MIB pdn_FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkRxShort Hi mins OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 6 1 Long Frames D MIB pdn_FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkRxLong T5imins OID 1
104. Tag devFrExtDIciFrCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 7 1 D Tx DEs MIB pdn_FrExt mib E Tag devFrExtDIciTxDE 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 8 D Tx BECNs MIB pdn_FrExt mib E Tag devFrCircuitTxBECN 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 1 D Tx Frames Above CIR MIB pdn_FrExt mib E Tag devFrExtDlciTxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 18 1 D Rx Frames Above CIR MIB pdn_FrExt mib E Tag devFrExtDIciRxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 20 I D Network Frames Lost MIB pdn_FrExt mib E Tag devFrExtDlciNetDropFr 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 22 1 D Rx DEs MIB pdn_FrExt mib E Tag devFrExtDiciRxDE 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 37 1 D Network Frames Offered MIB pdn_FrExt mib E Tag devFrExtDiciRmtOffFr 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 39 I D Network Frames Offered In CIR MIB pdn_FrExt mib E Tag devFrExtDiciRmtOffFrinCir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 41 1 D Network Frames Dropped In CIR MIB pdn_FrExt mib E Tag devFrExtDiciDropOffFrinCir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 43 I D Network Frames Offered Above CIR MIB pdn_FrExt mib E Tag devFrExtDlciRmtOffFrOutCir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 45 1 D Network Frames Lost Above CIR MIB pdn_FrExt mib E Tag devFrExtDiciRmtDropFrOutCir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 55 D Network Frames Offered Above CIR Within EIR
105. The Activation Certificate 9623 A2 GB20 10 An Activation Certificate will be sent to you via Federal Express NOTE If you ordered an Activation Certificate via e mail Activation Certificate information will be e mailed to you so you can start activating units immediately The actual certificate will arrive the next day When the certificate arrives it will include the following information Activation Certificate number Your OpenLane License Key number Model Prefix 9623 Feature Group SLV Number of device activations ordered included on this certificate Sales order number Customer purchase order number Customer or company name Contact sent to the attention of Shipping address Phone number E mail address Date the certificate was generated July 2000 7 5 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability Administering and Managing FLEX SLV Activations 7 6 The OpenLane SLM system provides the following features that allow you to administer and manage your Activation Certificates and FLEX SLV activations From the Firmware Feature Maintenance menu you can Add or view the status of activations and see how many activations remain on each certificate Schedule when activations are to take place and verify that the activations occurred as scheduled View activations that are scheduled cancel activations or change the FrameSaver devices that are scheduled for activation as needed
106. The latching loopback code is a control sequence as opposed to a bipolar violation sequence therefore user data may cause the FrameSaver unit to activate the loopback Main Menu Configuration Network Physical Disable the DSU Latching Loopback configuration option to stop the latching loopback when the network did not command the test This test sends the 511 test pattern over the selected interface The 511 test pattern is a pseudo random bit sequence PRBS that is 511 bits long on the data ports only This is a PRBS 2 1 test Main Menu Test gt Network Physical Tests Data Port Physical Tests When sending or monitoring a 511 test pattern using an external loopback connector on the network or DTE port you must follow the sequence below for these tests to run correctly p Procedure 6 22 To send a 511 test pattern using an external loopback connector 1 Remove the network cable so that a No Signal NS condition occurs 2 Start the Send Pattern test 3 Place the loopback cable on the network or DTE port interface 4 Startthe Monitor 511 test July 2000 9623 A2 GB20 10 Troubleshooting Monitor 511 For Monitor 511 a 511 test pattern being sent over the network or DTE port interface can be monitored To view the test results see the Network or Port n Physical Tests screen Main Menu Test Network Physical Tests Data Port Physical Tests The current number of bit errors is shown under
107. Trap Variable Drop Events Keyt 10 Key2 300 Absolute Delta Rising _ Falling _ Both Threshold 45000 45000 Severity 4 a Seript Bai es Description SL Frames Snt Rising Thresh Falling Threshold Reached Community public public Trap Number j 2 Check every i seconds Cancel 4 Edit any trap defaults that may be required See Step 4 of Adding SLV Alarms Manually for field settings you may want to change 5 Select the OK button at the bottom of the screen to apply your changes The window closes and the Configuration Manager main window reappears 6 Select the Install button down the center of the Configuration Manager main window to apply your changes Refer to Editing Alarms in the NetScout Manager Plus amp NetScout Server Administrator Guide to change alarm thresholds July 2000 8 7 Setting Up NetScout Manager Plus for FrameSaver Devices Adding SLV Alarms Manually For FrameSaver units with the SLV and SLM Reporting feature set once DLCIs have been discovered SLV alarms should be defined and assigned to each DLCI When configuring alarms manually every alarm must be configured for each DLCI that is if there are eight alarms and 20 DLCIs 160 trap configurations must be created 8 x 20 For this reason it is recommended that the OpenLane defaults be used Follow the procedure below to configure alarms manually To load
108. a No Signal alarm is declared the unit is reset or the line rate is changed to Auto On No Signal and saved then changes the unit s operating rate to match the network s It may take up to 15 seconds each time automatic rate detection and adjustment occurs Initialize From Network Automatically detects the line rate on the network interface once then changes the unit s operating rate to match the network s Automatic rate detection and adjustment or Autobaud will not occur again unless the line rate is changed to Initialize From Network or Auto On No Signal and saved It may take up to 15 seconds for automatic rate detection and adjustment to occur 56 Forces the line rate to 56 kbps 64CC Forces the line rate to 64 kbps Clear Channel 72 kbps on the line July 2000 3 23 Configuration Table 3 4 Network Physical Interface Options 2 of 2 Network Initiated DCLB Possible Settings Disable V 54 amp ANSI Default Setting V 54 amp ANSI Allows the initiation and termination of the Data Channel Loopback DCLB V 54 loop 2 to be controlled by the receipt of a DCLB actuate or DCLB release sequence either V 54 or FT1 ANSI compliant from the network or a far end FrameSaver device When enabled and a DCLB activate sequence is received the unit initiates a DCLB on the network interface When a DCLB release sequence is received the DCLB is stopped Disable DCLB actuate and DCLB release sequences are ignored
109. able bindings are in Table B 6 Physical and logical sublayers are represented by the entry in the MIB II Interfaces Table It is supported by a combination of the Frame Relay Extension MIB and either the Frame Relay Services MIB or the Frame Relay DTEs MIB B 8 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Table B 6 SNMP MIBs and Traps and RMON Alarm Defaults linkUp and linkDown Variable Bindings 1 of 2 Interface Variable Bindings Possible Cause Physical Sublayer Network Supported by the media specific DS1 MIB iflndex RFC 1573 ifAdminStatus RFC 1573 ifOperStatus RFC 1573 devLastTrapString devHealthAndStatus mib linkDown One or more alarm conditions are active on the interface Alarm conditions include Loss of Signal LOS or far end loss of signal Out of Frame OOF Alarm Indication Signal AIS Excessive Error Rate EER Yellow Alarm Strings ifString down No alarms exist e g Network T1 down due to yellow alarm ifString administratively shutdown Due to an intentional shutdown linkUp No alarms on the interface String ifString up Synchronous Data Port Supported by the media specific RS232 like MIB iflndex RFC 1573 ifAdminStatus RFC 1573 ifOperStatus RFC 1573 devLastTrapString devHealthAndStatus mib linkDown One or more alarm conditio
110. al information for a selected interface Statistical information is useful when trying to determine the severity and frequency or duration of a condition Main Menu Status Performance Statistics Physical and link layer statistics Layers 1 and 2 are collected on the port The following menu shows the performance statistics that can be selected Performance Statistics Menu main status performance 9623 SLV Device Name Node A 3 26 2000 23 32 PERFORMANCE STATISTICS Service Level Verification DLCI Frame Relay DDS Line Ethernet Clear All Statistics Ctrl a to access these functions ESC for previous menu MainMenu 5 26 July 2000 9623 A2 GB20 10 Operation and Maintenance Clearing Performance Statistics Performance statistics counters can be reset to the baseline when using a directly connected asynchronous terminal and your security Access Level is Level 1 This feature is useful when troubleshooting problems Statistic counters are not actually cleared using this feature True statistic counts are always maintained so SLAs can be verified and they can be viewed from an SNMP NMS However since statistics can be cleared locally the statistics viewed via the menu driven user interface may be different from those viewed from the NMS gt Procedure To clear all statistics Performance Statistics Clear All Statistics B gt Procedure To clear specific sets of statistics m Use the CIrSLV amp DLCIStats func
111. an invalid rate causes the error message Value Out of Range 0 x where x the maximum line rate available on the port 0 64000 Specifies the network committed data rate Tc Possible Settings 1 65535 Default Setting Read Only Displays the DLCI s calculated value of its committed rate measurement interval Tc in milliseconds This value is calculated based upon the settings for the Committed Burst Size Bc Bits and CIR bps options Committed Burst Size Bc Bits Possible Settings CIR Other Default Setting CIR Specifies whether the DLCI s committed burst size will follow the CIR or whether it will be entered independently This value is the maximum amount of data that the service provider has agreed to accept during the committed rate measurement interval Tc CIR Uses the value in the CIR bps option as the committed burst size Bc The Bc and excess burst size Be options are updated when a CIR update is received from the network switch Other Allows you to specify the committed burst size for the DL CI When Other is selected the Bc and Be values must be manually entered and maintained as well Bc Possible Settings 0 64000 Default Setting 64000 Allows you to display or change the DLCI s committed burst size Display Conditions This option only appears when Committed Burst Size is set to Other 0 64000 Specifies the DLCI s committed burst
112. and access types 1 Select the General SNMP Management options Main Menu gt Configuration Management and Communication gt General SNMP Management 2 Setthe following configuration options as appropriate To Set the configuration option Assign SNMP community names Community Name 1 and Community Name 2 to a community name text up to 255 characters in length Assign the type of access allowed Name 1 Access and Name 2 Access to Read for the SNMP community names or Read Write 3 Save your changes See Configuring General SNMP Management in Chapter 3 Configuration for more information about General SNMP Management configuration options 9623 A2 GB20 10 July 2000 4 9 Security and Logins Limiting SNMP Access Through IP Addresses An additional level of security is provided by Limiting the IP addresses of NMSs that can access the FrameSaver unit Performing validation checks on the IP address of SNMP management systems attempting to access the FrameSaver unit Specifying the access allowed for the authorized NMS when IP address validation is performed The SNMP NMS Security Options screen provides the configuration options that determine whether security checking is performed on the IP address of SNMP management systems attempting to communicate with the unit Make sure that SNMP Management is set to Enable Menu selection sequence Main Menu gt Configuration Management
113. anged a new round trip and average latency calculation must be performed so these measurements will not appear on the SLV Performance Statistics screen until a new sampling interval has occurred 64 2048 Sets the packet size for SLV communications SLV Synchronization Role Available Settings Tributary Controller None Default Setting Tributary Determines the role the unit plays in maintaining synchronization of user history data collection and storage between FLEX and or SLV devices Tributary Uses network timing received from incoming SLV communications and provides network based synchronization information to other devices in the network Controller Uses its own internal time of day clock and provides synchronization information to other devices in the network based upon its own clock NOTE Only one device in the network should be configured as the SLV synchronization controller None Incoming timing information is ignored and no timing information is sent out This setting should only be used when network synchronization is not desirable or when a single unit connects multiple networks or network segments July 2000 3 21 Configuration Configuring General System Options Select General from the System menu to configure the general system configuration options see Table 3 3 Main Menu Configuration System General Table 3 3 General System Options Test Timeout
114. are Once a software upgrade is downloaded it needs to be activated When activated the unit resets then executes the downloaded software With this feature you control when the upgrade software is implemented p Procedure To switch to the new software 1 Go to the Control menu and select Select Software Release Main Menu Control Select Software Release The currently loaded software version and the new release that was just transferred are shown If the download failed Invalid appears in the Alternate Release field instead of the new release number Repeat the procedure in Upgrading System Software if this occurs 2 Select Switch amp Reset 3 Enter Yes to the Are you sure prompt The unit resets and begins installing the newly transferred software 4 Verify that the new software release was successfully installed as the Current Software Revision Main Menu Status Identity NOTE If someone opens a Telnet session and accesses the unit s Identity screen while the unit is downloading software the In Progress message appears in the Alternate Software Revision field See Displaying System Information to see what is included on the unit s Identity screen 9623 A2 GB20 10 July 2000 5 41 Operation and Maintenance Transferring Collected Data SLV user history statistics and LMI packet capture data can be uploaded to an NMS or a Network Associates Sniffer using FTP which is faster than other methods Th
115. as just initialized it may take about a minute for the units to learn the routes via the proprietary RIP If accessing the unit remotely to enter or change frame relay parameters send the ping five times in a row in rapid succession the unit will be operating in frame relay mode 3 Verify the results of the IP Ping test While the test is running In Progress appears in the Status field When the test is finished Alive Latency nn ms should appear as the Status nn being the amount of time the test took in milliseconds If any other message is displayed additional testing will be required July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Troubleshooting B gt Procedure 2 To ping the NMS at the central site 1 Verify that the central site NMS has the FrameSaver unit s IP address in its routing table so it can communicate with the FrameSaver unit Verify that the central site NMS s router has the FrameSaver unit s IP address in its routing table so it can communicate with the FrameSaver unit Verify that the central site NMS has been configured as an SNMP Trap Manager if the router is to route data so a route has been configured within the FrameSaver unit Main Menu Configuration Management and Communication gt SNMP Traps Or for a local DLCI between the central site FrameSaver unit and its router verify that a Default IP Destination route has been configured Main Menu Configuration
116. ass through operation Password patents A pattern send monitor interior performance statistics clearing 5 27 physical data port options network interface options tests 6 20 pin assignments COM port DDS network cable Ethernet port Port 1 V 35 connector Ping test 6 24 Policing Traffic 3 18 Port DTE Initiated Loopbacks Access Level 3 53 4 3 bursting communication options 3 51 connector pin assignments control leads Ethernet connector pin assignments Ethernet interface status LED Use 3 51 Primary Frame Relay Link 3 40 Link RIP printed reports printing certificate report problem indicators product related documents Proprietary RIP Protocol address resolution LMI 3 27 Routing Information RIP 3 41 3 54 Simple Network Management SNMP 9623 A2 GB20 10 Index Proxy ARP PVC availability connection status connections 3 33 total number Loopback 6 18 Management 3 39 total number dedicated name 3 36 3 37 3 48 tests 6 17 troubleshooting problems 6 13 Q quality of service Quick Reference R ratios FDR and DDR rear panel reports certificate summary Network Health 9 7 reset last time 5 13 resetting statistics 5 27 the unit unit default configuration options restoring communication with a misconfigured unit retrieving statistics Return Enter key revisio
117. ation For automatic recalculation of the committed rate measurement interval Tc and excess burst size Be when a DLCI s CIR changes Excess burst size Be and committed burst size Bc are recalculated when Committed Burst Size Bc Bits is set to CIR The committed rate measurement interval Tc is recalculated when Committed Burst Size Bc Bits is set to Other m Configurable FTP Transfer Rate Allows you to control the transmit rate used for downloading from the FrameSaver unit and uploading user history statistics to an NMS Network Management System via the COM port connection or a management PVC so the data can be transferred as a background task using the standard File Transfer Protocol FTP over extended periods of time using low bandwidth Dual Flash Memory Allows software upgrades while the unit is up and running Two software loads can be stored and implemented at the user s discretion Multiplexed Management PVCs Provides a method of multiplexing management data with customer data transparently over a single PVC Permanent Virtual Circuit when FrameSaver devices are at each end of the circuit This feature also makes it possible to run nondisruptive PVC tests Maximum Number of PVCs and Management PVCs Supported Feature FrameSaver SLV 9623 Through Connections PVCs 8 Dedicated Management PVCs 2 ATM VPI VCI and DLCI Correlation For networks with both ATM and frame relay access
118. ations or for a point to point configuration using a leased line Cross Pair Detection A cross pair condition has been detected on the DDS network interface Rx and Tx pair are reversed CTS down to Port 1 Device The user data port CTS control lead on the FrameSaver unit is off DLCI nnnn Down frame relay link 1 2 The DLCI for the specified frame relay link is down DTR Down from Port 1 Device The DTR control lead from the device connected to the user data port is deasserted Excessive BPVs at Network 1 hhh mm ss 3 An excessive number of bipolar violations has been detected on the DDS network interface followed by the period of time that the condition has existed Caused when at least one invalid BPV has occurred every 20 ms for 2 seconds nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Neti FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port 3 hhh mm ss indicates the number of hours maximum 255 minutes maximum 59 and seconds maximum 59 When 255 59 59 is exceeded the counter resets and begins the count again July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Operation and Maintenance Table 5 7 Health and Status Messages 2 of 3 Message What It Indicates Ethernet Link Down The Ethernet port is enabled but c
119. b at www paradyne com Select Library Technical Manuals gt Technical Glossary July 2000 9623 A2 GB20 10 About This Guide Product Related Documents Document Number Document Title Paradyne FrameSaver FLEX Documentation 9623 A2 GL10 FrameSaver FLEX 9623 Quick Reference 9623 A2 GK41 FrameSaver FLEX 9623 SLV Activation Addendum 9623 A2 GN10 FrameSaver FLEX 9623 Installation Instructions Paradyne OpenLane NMS Documentation 7800 A2 GZ41 OpenLane 5 x Service Level Management for UNIX Quick Start Installation Instructions 7800 A2 GZ42 OpenLane 5 x Service Level Management for Windows NT Quick Start Installation Instructions NetScout Documentation 2930 170 NetScout Probe User Guide 2930 610 NetScout Manager Plus User Guide 2930 620 NetScout Manager Plus amp NetScout Server Administrator Guide 2930 788 NetScout Manager Plus Set Up amp Installation Guide Concord Communications Documentation 09 10010 005 Network Health User Guide 09 10020 005 Network Health Installation Guide 09 10050 002 Network Health Traffic Accountant Reports Guide 09 10070 001 Network Health Reports Guide Complete Paradyne documentation for this product is available at www paradyne com Select Library Technical Manuals To order a paper copy of this manual m Within the U S A call 1 800 PARADYNE 1 800 727 2396 m Outside the U S A call 1 727 530 8623 9623 A2 GB20 10 July 2000 ix About This Guide Conventions Used Con
120. base rate for the DSOs allocated to frame relay on the network interface Display Conditions This option only appears for the network interface Nx64 The base rate is 64 kbps Nx56 The base rate is 56 kbps July 2000 3 29 Configuration Manually Configuring DLCI Records The Auto Configuration feature automatically configures DLCI Records and their PVC Connections DLCI Records can also be created manually see Table 3 7 Main Menu Configuration Network Data Port DLCI Records Typically DLCI Records only need to be configured when building Management PVCs between the NOC and the central site unit the unit automatically configures non management DLCI Records and PVC Connections To configure these options Service Type on the Easy Install screen must be set to Frame Relay Table 3 7 DLCI Record Options 1 of 3 DLCI Number Possible Settings 16 1007 Default Setting Initially blank no default Specifies the number for the DLCI in the DLCI record The parameter determines which DLCI record is used for transferring data on a particular frame relay interface DLCI numbers range from 0 to 1023 However the numbers 0 15 and 1008 1023 are reserved Entry of an invalid number results in the error message Value Out of Range 16 1007 If the DLCI number is part of a connection this field is read only NOTES If a DLCI number is not entered the DLCI record is not created The DLCI numbe
121. been reached Delete another login password combination Reenter the new login ID July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Table 5 5 Device Messages 3 of 5 Operation and Maintenance Message What It Indicates What To Do Limit of Mgmt PVCs reached New was selected from the PVC Connection Table and the maximum number of management PVCs has already been created Do not create the management PVC Delete another management PVC and try again Limit of PVC Connections reached New was selected from the PVC Connection Table and the maximum number of PVCs has already been created Do not create the PVC connection Delete another PVC connection and try again Name Must be Unique Name entered for a management PVC has been used previously Enter another 4 character name for the logical management link No Destination Link DLCls Available New was selected from the PVC Connection Table but even though DLCls are available to form a connection no DLCls are available on the network link which is a suitable PVC Destination Configure additional DLCls for the network link and try again No DLCls available for connection New was selected from the PVC Connection Table but all configured DLCIs have been connected No action needed or configure more DLCIs and try again No DLCls available for connection New was selected from the
122. being received If no frames are being received Check the attached device Verify that the LMI Protocol setting reflects the LMI type being used LOS at Network 1 A Loss of Signal LOS condition is detected on the network interface Clears when the ratio of ones to Zeros received is greater than or equal to 12 5 Network cable problem No signal is being transmitted at the far end FrameSaver unit Network facility problem Check that the network cable is securely attached at both ends Check far end FrameSaver unit status Contact your network provider Network Com Link Down The communication link for the COM port is down and the COM port is configured for Net Link Check the router connected to the COM port No Signal at Network 1 hhh mm ss 3 A No Signal NS condition has been detected on the DDS network interface followed by the period of time that the condition has existed Check for a cross pair condition Verify that the network cable is securely attached at both ends Contact your network provider frame relay link is one of the following Net1 FR1 The frame relay link specified for the network port Network 1 Port 1 The frame relay link associated with the user data port 3 hhh mm ss indicates the number of hours maximum 255 minutes maximum 59 and seconds maximum 59 When 255 59 59 is exceeded the cou
123. ber its active bit status and if Standard LMI is running the DLCI s CIR value 6 6 July 2000 9623 A2 GB20 10 Alarms 9623 A2 GB20 10 Troubleshooting The following table describes the alarm conditions that will generate an SNMP trap for a physical interface and the frame relay LMIs and DLCls These alarm conditions also generate Health and Status messages seen on the System and Test Status screen Main Menu gt Status System and Test Status Table 6 1 Alarm Conditions 1 of 4 Alarm Condition What It Indicates What To Do Cross Pair Detection A cross pair condition has been detected on the DDS network interface Rx and TX pair are reversed Reverse the Rx and Tx pair at the punchdown block or other termination point CTS down to Port 1 Device The CTS control lead on the device s interface is off Check DTR and RTS from Port 1 Verify that the port is enabled Check DTR from the user data port DLCI nnnn Down frame relay link 2 The DLCI for the specified frame relay link is down Verify that the network LMI is up If it is contact your network service provider DTR Down from Port 1 Device The DTR control lead on the device connected to the specified port is off This message applies to data ports that act as DCEs Examine the attached DTE and cable connected to the system s port Check that the port cable is securely attached at both ends
124. ble System Log Statistics Self Test Results DLCIs Source Link Destination NAM Number of Service Level Verification Last System DLCI DLCI EDLCI Mask Trap Events DLCI Reset Status Primary Gateway Time Elasped Frame Relay Health and CIR bps Destination Link Hop Since Event DDS Line Status DLCI EDLCI Type Event Ethernet Test Status stalls Interface Clear All Statistics TTL MAIN MENU Status Test lt Test PVC Tests Configuration bicis Auto Configuration ata Por Physical Tests Control PVC Tests Network Easy Install DLCI Number Data Port PVC Loopback Other Physical Tests Send Pattern IP Ping Local Loopbacks Monitor Pattern Lamp Test Remote Loopbacks Connectivity Abort All Tests Send Monitor Pattern Tests MAIN MENU Status Pom Load Test ontiguration Configuration Configuration Edit Display from Auto Configuration System Network Data Ports PVC Connections Management and Communication Control Easy Install System Network and PVC Connection Management and Frame Relay Data Ports Table Communication Options and LMI Physical Source Link DLCI Node IP Service Level Frame Relay EDLCI Management PVCs Verification DLCI Records Primary Destination General SNMP Management General Link DLCI Telnet and FTP Session EDLC SNMP NMS Security SNMP Traps Ethern
125. cates EDLCI 0 to 62 For multiplexed DLCls only Identifies an individual link connection embedded within a DLCI Status Identifies whether the physical interfaces LMIs and DLCls are all enabled and active for this PVC connection Active The PVC is currently active Inactive The PVC is inactive because Alarm conditions and network and SLV communication status indicate that data cannot be successfully passed The unit has disabled the interface or frame relay link due to internal operating conventions Activation of an alternate virtual circuit is not warranted that is no alarm condition on the primary destination link has been detected Disabled The PVC cannot be activated and is essentially disabled as a result of how the unit was configured Possible causes The physical interface at one or both ends of the PVC is are disabled The frame relay link on one or both ends of the PVC is are disabled Invalid Some portion of the PVC connection is not fully configured 1 For the circuit to be active both Source and Destination Statuses must be Active 5 22 July 2000 9623 A2 GB20 10 Network Interface Status 9623 A2 GB20 10 Operation and Maintenance The network interface status is selected from the Status menu Main Menu Status Network Interface Status Table 5 11 Network Interface Status Field Status What It Indicates Operating Ra
126. ce schedules for scheduling more than one maintenance period with a report for each scheduled task m Multiple Circuit IDs for multiple access levels so customers as well as network service providers have access to network management information m Device reset capability m HP OpenView adapters for integrating OpenLane with the OpenView Web interface Setting Up the OpenLane SLM System Instructions for installing the OpenLane SLM system are found in the following documents m OpenLane 5 x Service Level Management for UNIX Quick Start Installation Instructions m OpenLane 5 x Service Level Management for Windows NT Quick Start Installation Instructions See Product Helated Documents in About This Guide for document numbers Select the appropriate document In addition to installation instructions these documents include instructions for m Starting and stopping the OpenLane Web and database services m Accessing the OpenLane application m Adding a FrameSaver device m Adding a Customer ID 7 2 July 2000 9623 A2 GB20 10 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability The OpenLane SLM system has an extensive Help system For additional information refer to the following sources m For UNIX users Refer to the readme txt file for distributed infrastructure details and the online Help for operational details For Windows NT users Refer to the online Help Setting Up FrameSaver FLEX and SLV S
127. circuit and DSU Latching Loopback 64KCC is enabled Enable Does not respond to the DSU Latching Loopback commands unless the preamble is received Disable Responds to DSU Latching Loopback commands whether or not the preamble is received 3 24 July 2000 9623 A2 GB20 10 Configuration Configuring the User Data Port 9623 A2 GB20 10 Select Physical from the Data Ports menu to configure the physical characteristics for the user data port see Table 3 5 Main Menu Configuration Data Ports Physical Table 3 5 Data Port Physical Interface Options 1 of 2 Invert Transmit Clock Possible Settings Auto Enable Disable Default Setting Auto Determines whether the clock supplied by the FrameSaver unit on interchange circuit DB ITU 114 Transmit Signal Element Timing DCE Source TXC is phase inverted with respect to the clock used to time the incoming Transmitted Data TD Auto The port will check the clock supplied by the DCE on TXC on this port If necessary the port will automatically phase invert the clock with respect to the transmitted data Enable Phase inverts the TXC clock Use this setting when long cable lengths between the FrameSaver unit and the DTE are causing data errors Disable Does not phase invert the TXC clock Transmit Clock Source Possible Settings Internal External Default Setting Internal Determines whether the DTE s transmitt
128. connected to a standard frame relay network 9623 A2 GB20 10 July 2000 3 15 Configuration Configuration Option Tables Configuration option descriptions contained in this chapter are in menu order even though this may not be the order in which you access each when configuring the unit The following configuration option tables are included Table 3 1 System Frame Relay and LMI Options Table 3 2 Service Level Verification Options Table 3 3 General System Options Table 3 4 Network Physical Interface Options Table 3 5 Data Port Physical Interface Options Table 3 6 Interface Frame Relay Options Table 3 7 DLC Record Options Table 3 8 PVC Connection Options Table 3 9 Node IP Options Table 3 10 Management PVC Options Table 3 11 General SNMP Management Options Table 3 12 Telnet and FTP Session Options Table 3 13 SNMP NMS Security Options Table 3 14 SNMP Traps Options Table 3 15 Ethernet Port Options Table 3 16 Communication Port Options Table 3 17 External Modem COM Port Options Configuring the Overall System The System menu includes the following 3 16 Frame Relay and LMI Service Level Verification General July 2000 9623 A2 GB20 10 Configuration Configuring Frame Relay and LMI for the System 9623 A2 GB20 10 Select Frame Relay and LMI from the System menu to display or change Frame Relay and LMI options for the entire system see Table 3 1 Main Menu gt Configuration System
129. d try again Destination Not Unique Destination entered is already being used Enter another destination indicator DLCI in connection Delete connection first User tried to delete a DLCI that was part of a connection No action needed or Delete the connection then delete the DLCI DLCI Number Already Exists The DLCI number entered on the DLCI Record Entry screen has already been created so is not unique Enter another DLCI number DLCI Number Reserved User tried to designate a special troubleshooting DLCI No action is needed 9623 A2 GB20 10 July 2000 5 7 Operation and Maintenance Table 5 5 Device Messages 2 of 5 Message What It Indicates What To Do Duplicate DLCI Number DLCI number entered is not unique for the frame relay link No action is needed previous contents of the DLCI number field is restored File Transfer Complete Seen at an FTP terminal A file transfer was performed successfully Switch to the newly downloaded software See Changing Software File Transfer Failed Invalid file Seen at an FTP terminal A file transfer was attempted but it was not successful Try again making sure you type the filename correctly m Exit the FTP session or download another file See Changing Software Invalid Character x A non valid printable ASCII character has been entered
130. ddress for this interface is different from the node s IP address July 2000 3 39 Configuration Table 3 10 Management PVC Options 2 of 3 Intf Subnet Mask Possible Settings Node Subnet Mask Calculate Special nnn nnn nnn nnn Default Setting Node Subnet Mask Specifies the subnet mask associated with the IP address that is needed to access the unit when the management PVC is providing connectivity to an external IP network through frame relay that requires a specific subnet mask for the interface Node Subnet Mask Uses the Interface IP Subnet contained in the Node Subnet Mask configuration option see Table 3 9 Node IP Options Calculate Calculates the subnet mask created by the IP protocol based on the class of the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 Cannot be displayed or edited Special 000 000 000 000 255 255 255 255 Allows you to edit display the subnet mask for the management PVC when the subnet mask is different for this interface A text field displays where you can enter the subnet mask for this units management PVC Set DE Possible Settings Enable Disable Default Setting Disable Specifies whether frames packets sent on a management PVC have the Discard Eligible DE bit set This bit is used by the network to prioritize which frames to discard first during periods of network congestion This allows manage
131. directory of the FrameSaver node to the local directory on the host for configuration files only remotehelp command Print the meaning of the command If no argument is given a list of all Known commands is printed Is directory Print an abbreviated list of the specified directory s contents If no directory is specified the current one is used put file file2 Copy file from a local directory on the host to file 2 in the current directory of the FrameSaver node If file2 is not specified the file will be named file on the FrameSaver node recv file1 file 2 Same as a get send file1 file 2 Same as a put pwd Print the name of the current directory of the FrameSaver unit node bin Places the FTP session in binary transfer mode July 2000 5 39 Operation and Maintenance Upgrading System Software If you need to upgrade the FrameSaver unit s program code you must transfer the upgrade of the nam ocd file in the system memory directory using the put command NOTE Upgrades can be performed through the network using a Management PVC or through the COM port if Port Use is set to Net Link see Table 3 16 Communication Port Options B gt Procedure To download software 1 Initiate an FTP session to the device that you are upgrading 2 Type bin to enter binary transfer mode 3 Type hash to enter hash mode if you want to monitor the progress of the upgrade
132. e Indicator TM 142 From DSU Out NN Standard V 35 Straight through Cable A standard V 35 straight through cable can be used to connect a DTE port to a DTE where a 34 pin plug type connector is needed for the data port and a 34 position socket type connector is needed for the DTE No special order cables are required 9623 A2 GB20 10 July 2000 C 5 Connectors Cables and Pin Assignments Ethernet Port Connector C 6 The following table provides the pin assignments for the FrameSaver unit s 8 position RJ45 Ethernet port unkeyed modular jack Signal Direction Pin 10BaseT Transmit Data TD To LAN Interface Out 1 10BaseT Transmit Data TD To LAN Interface Out 2 10BaseT Receive Data RD From LAN Interface In 3 10BaseT Receive Data RD From LAN Interface In 6 July 2000 9623 A2 GB20 10 Technical Specifications Table D 1 FrameSaver FLEX 9623 Technical Specifications 1 of 2 Specification Criteria Approvals FCC Part 15 FCC Part 68 Industry Canada Safety Class A digital device Refer to the equipment s label for the Registration Number Refer to the equipment s label for the Certification Number Refer to the equipment s label for safety information Physical Environment Operating temperature Storage temperature Relative humidity Shock and vibration 32 F to 122 F 0 C to 50 C 4 F to 158 F 20 C to 70 C 5 to 85
133. e configuration option settings 1 From the Configuration Edit Display menu select a set of configuration options and press Enter For example Configuration PVC Connections 2 Select the configuration options that are applicable to your network and make appropriate changes to the setting s See Chapter 2 User Interface and Basic Operation for additional information When creating new PVC connections or management PVCs some configuration options will be blank For a valid setting to appear Tab to the configuration option and press the spacebar 3 Repeat Steps 1 and 2 until all changes are complete NOTE Only Security Access Level 1 users can change configuration options Security Access Level 2 users can only view configuration options and run tests Security Access Level 3 users can only view configuration options they cannot change configuration options or run tests 3 6 July 2000 9623 A2 GB20 10 Configuration Saving Configuration Options When changes to the configuration options are complete use the Save function key to save your changes to either the Current Customer 1 or Customer 2 configuration areas NOTE When changing settings you must Save for changes to take effect p Procedure To save the configuration option changes 1 Press Ctrl a to switch to the function key area at the bottom of the screen 2 Type s or S to select the Save function and press Enter The Save Configuratio
134. e monitored along with the LMI status to determine the status of PVC connections to remote FrameSaver units NOTE This option does not apply to multiplexed DLCIs connected to a far end unit with hardware bypass capability Enable After the configured threshold for missed SLV packets has been exceeded causing the DLCI s status to turn Inactive an alarm and SNMP trap are generated and a Health and Status message created Disable Missed SLV packets are monitored but the DLCI is not declared down SLV Timeout Error Event Threshold Available Settings 1 2 3 4 20 Default Setting 3 Specifies the number of consecutive missed SLV communications that must be detected before a DLCI Inactive status is declared 1 20 Sets the limit for these error events July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Configuration Table 3 2 Service Level Verification Options 2 of 2 SLV Timeout Clearing Event Threshold Available Settings 1 2 3 4 20 Default Setting 1 Specifies the number of consecutive SLV messages that must be received before the DLCI Inactive status is cleared 1 20 Sets the limit for the clearing event SLV Packet Size bytes Available Settings 64 2048 Default Setting 64 Sets the size of packets in bytes that will be used for SLV communications SLV packets are used to track latency and other SL V related variables When the packet size is ch
135. e network and discover their elements These elements are resources that can be polled e g LAN WAN interfaces frame relay circuits routers and servers The two types of elements that can be polled are m Statistics elements Provide counters and other gauges for information gathered about your network for statistical and trend analysis m Conversation elements Provide RMON2 and similar data for information gathered about network traffic between nodes p Procedure To find FLEX device elements in your network 1 Select the LAN WAN radio button to specify the element type to be found Network Health treats frame relay element discovery as a WAN element type 2 Enter the IP Addresses of the FLEX units to be located and the Community String Community Name in the FrameSaver unit The Community String is case sensitive 3 Select the Discover button The Discover dialog box closes and the Discovering dialog box opens showing the results of the discovery process A message indicates the number of elements discovered and the number of existing elements updated when the discovery process is complete Depending upon the number of units entered and the size of your network it could take anywhere from a few minutes to an hour or longer to discover all elements in the network See Discovering Elements in the Network Health User Guide for additional information and to learn how to schedule automatic element discovery updates t
136. e number of frames and octets received on the selected DLCI of the frame relay link that were within the committed information rate The number of frames and octets received on the selected DLCI of the frame relay link that were between the committed information rate and excess information rate The number of frames and octets received on the selected DLCI of the frame relay link that were above the excess information rate The number of frames and octets received on the selected DLCI of the frame relay link with the discard eligible bit set The number of frames and octets received on the selected DLCI of the frame relay link with backward explicit congestion notifications BECNs are sent to notify users of data traffic congestion in the opposite direction of the frame carrying the BECN indicator The number of frames and octets received on the selected DLCI of the frame relay link with forward explicit congestion notifications The network sends FECNs to notify users of data traffic congestion in the same direction of the frame carrying the FECN indicator Only appears for units with the FLEX SLV feature set July 2000 5 31 Operation and Maintenance Frame Relay Performance Statistics The following statistics appear when Frame Relay is selected from the Performance Statistics menu Main Menu Status Performance Statistics Frame Relay All counts continue to increment until the maximu
137. e rate at which the data file is transferred is the rate set by the FTP Max Transfer Rate Kbps option see Table 3 12 Telnet and FTP Session Options in Chapter 3 Configuration NOTES Use your NMS application to FTP and view transferred statistics and packet data the data files are not in user readable format LMI packet capture data can also be viewed via the LMI Trace Log see Viewing Captured Packets from the Menu Driven User Interface in Chapter 6 Troubleshooting for additional information Uploading SLV user history statistics is only available to units with the FLEX SLV feature set p Procedure To retrieve data 1 Initiate an FTP session to the device from which SLV statistics or packet data will be retrieved Type bin to enter binary transfer mode Type hash to enter hash mode if you want to monitor the progress of the upgrade provided this function is supported by your equipment Type cd data to change to the data directory If retrieving Then SLV statistics Perform a get of the uhbcfull dat file m File Transfer Complete Transfer was successful File Transfer Failed Transfer was not successful Try again or end the session LMI packet capture data 1 Stop the LMI Packet Capture Utility Main Menu Control LMI Packet Capture Utility LMI packet capture data is not available readable when the LMI Packet Capture Utility is Active 2 Perform a get of the Imitrace syc file
138. e udh to load user defined history files for the frame relay link Example dvuhist f Dallas51 3 config 30 60 Dallas51lk udh The interval must be entered in seconds Type dvuhist f agentname DLCI number user history table number config number of buckets interval download file udh to load user defined history files for a specific DLCI Example dvuhist f Dallas51 301 3 config 30 60 Dallas301 udh The same user history table number can be used for both the link and DLCI For these examples user history table number 3 will appear as UserHistory3 on the History List See Step 5 in Monitoring a DLCI s History Data to verify that the user defined history files have been loaded Refer to Installing UDH Files in Using Custom History of the NetScout Manager Plus User Guide for additional information 8 12 July 2000 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices Monitoring a DLCI s History Data 9623 A2 GB20 10 Once the monitoring variables have been defined a problem DLCI can monitored gt Procedure To monitor user history data 1 From the NetScout Manager Plus main window with the FrameRelay radio button still selected select the Traffic radio button The appropriate icons appear Highlight an agent in the agent list box so that its DLCIs appear in the DLCI list box under the agent list box Highlight the DLCI to be monitored Click on the Custom History icon The
139. e when there is a catastrophic central site LAN or router failure Not recommended for NSPs Port 1 Follows Net1 FR1 Brings LMI down on Port 1 when LMI on the network interface goes down disabling Port 1 and deasserting its control leads When LMI on the network interface comes back up Port 1 is reenabled and its control leads are reasserted The LMI state on Port 1 has no effect on the LMI state on the network interface That is Port 1 s LMI follows the network interface s LMI This setting is useful if the router connected to Port 1 is used to initiate recovery when network failures are detected Port 1 Codependent with Net1 FR1 Brings LMI down on the network interface when LMI on Port 1 goes down or LMI down on Port 1 when LMI on the network interface goes down and allows LMI to come back up when LMI comes back on the other interface That is the LMI state for one interface is dependent on the other Use this setting when backup is through the router instead of the unit It is not recommended since it makes fault isolation more difficult July 2000 3 17 Configuration 3 18 Table 3 1 System Frame Relay and LMI Options 2 of 3 Traffic Policing Possible Settings Enable Disable Default Setting Disable Determines whether or not CIR Committed Information Rate and EIR Excess Information Rate will be enforced by the unit on frames being sent on network frame relay links Enable CIR and EIR a
140. eSaver FLEX Units FrameSaver FLEX 9623 DDS Remote Site with 8 PVCs and Basic FLEX Feature Set Includes 1 Slot Housing 120 Vac Power Supply Network Cable Installation Instructions and Quick Reference 9623 A1 211 FrameSaver FLEX 9623 SLV DDS Remote Site with 8 PVCs and Basic FLEX and Advanced FLEX SLV Feature Sets Includes 1 Slot Housing 120 Vac Power Supply Network Cable Installation Instructions and Quick Reference 9623 A1 221 FrameSaver FLEX SLV Upgrade FrameSaver FLEX 9623 SLV Activation Certificate 9623 C1 221 User Manual FrameSaver FLEX 9623 User s Guide Paper Manual 9623 A2 GB20 NMS Products OpenLane Enterprise 7805 D1 001 OpenLane Workgroup 7805 D 1 003 NetScout Manager Plus For UNIX or Windows NT 9180 NetScout Server For UNIX or Windows NT 9190 NetScout WebCast For UNIX or Windows NT 9155 July 2000 E 1 Equipment List Cables E 2 Model Feature Description Number Optional Features Wall Mounting Kit for 1 Slot Housing 9001 F 1 891 Shelf Mounting Kit for 1 Slot Housings 9001 F 1 894 This table lists cables you can order Description Part Number Feature Number Standard EIA 232 Straight Through Cable DB25 to RJ48 14 feet 4 3 meters For connection to an asynchronous terminal or PC with an 8 pin modular interface 035 0314 1431 3100 F2 540 Standard EIA 232 Straig
141. ecs Rising 1 1 Tag devFrExtLinkRx 13mins NonOctet OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 I Rx CRC Errors D MIB pdn FrExt mib E 900 secs Rising 1 1 Tag devFrExtLinkRxCrcErr HI TDI OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 1 Total LMI Errors D MIB pdn FrExt mib E 900 secs Rising 1 1 15 mins in the MIB 2 in the OID Interface ID of the frame relay link D Delta Indicates that the calculated difference between the current value and the previous value is contained B 18 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults DLCI Alarm Defaults Paradyne Area These alarms apply to all DLCls on the network interface and can be created during RMON initialization or when a DLCI is created They are put into the Paradyne alarm area Table B 11 DLCI Alarm Defaults Paradyne Area Rising Falling Sample Event Threshold Threshold Item Type MIB Tag OID 2 Interval Type Default Default DLCI Inactive D MIB pdn FrExt mib E 900 secs Rising 1 1 oeeonds Tag devFrExtDlciStslInactive Mons Secs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 2 1 D Missing Latency D MIB pdn_FrExt mib E 900 secs Rising 5 5 DRSPOUSES Tag devFrExtDiciMissedsLvs 9 mins OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 23 1 D Rx FECNs D MIB FR DTE MIB 60 secs Rising 1 1 RFC 2115 1 min Tag frCircuitReceivedFECNs OID 1 3 6 1 2 1 10 32
142. ect domains and groups Monitor the agent and DLCls Refer to the NetScout documentation for additional information about accessing and managing the FrameSaver unit through NetScout Manager Plus refer to the NetScout Manager Plus User Guide to help you install the application monitor traffic and diagnose emerging problems on network segments NetScout Manager Plus amp NetScout Server Administrator Guide to help you configure agents remote servers and report templates using the various NetScout products NetScout Probe User Guide to help you install the NetScout Probe between the FrameSaver unit and its router and configure the probe on network segments you want to monitor July 2000 8 3 Setting Up NetScout Manager Plus for FrameSaver Devices Adding FrameSaver FLEX Units to the NetScout Manager Plus Network B gt Procedure A 2 Bring up the NetScout Manager Plus main window Select the FrameRelay radio button from the agent type selection bar on the left side of the window File v Agent w AgentGroup w Switch 4 FrameRelay A list of configured frame relay agents appear in the list box below the Name and IP Address headings If this is a new NetScout Manager Plus installation the list box below the selection bar is blank since no agents are configured yet Select the Admin radio button from the application selection bar to the far right of the screen Applicable configuration and administration icons appear
143. ectly to the PVC Connections screen by selecting the PVCConn function key for easy movement between screens Select the Delete function key a Management PVC ID and respond Yes to the Remove otherwise unused components associated with the deleted PVC prompt for quick removal of unused DLCISs If the Management PVC selected is defined as a trap Initial Route Destination a Default IP Destination or a TS Access Management Link an Are You Sure prompt appears to warn you To configure these options Service Type on the Easy Install screen must be set to Frame Relay Table 3 10 Management PVC Options 1 of 3 Name Possible Settings ASCII Text Entry Default Setting Initially blank no default Specifies a unique name for the management PVC as referenced on screens e g Tampa for the Tampa Florida office ASCII Text Entry Enter a unique name for the management PVC maximum length 8 characters Intf IP Address Possible Settings Node IP Address Special nnn nnn nnn nnn Default Setting Node IP Address Specifies the IP address needed to access the unit via this management PVC providing connectivity to an external IP network through the frame relay network Node IP Address Uses the IP address contained in the Node IP Address see Table 3 9 Node IP Options Special 001 000 000 000 223 255 255 255 Allows you to display edit an IP address for the unit s management PVC when the IP a
144. ed If the far end device is a non FrameSaver device or a FrameSaver 9120 or 9620 only frame relay statistics are collected DLCI Performance Statistics These statistics appear when DLCI is selected from the Performance Statistics menu Main Menu gt Status Performance Statistics DLCI This screen only appears when Service Type is set to Frame Relay Table 5 14 DLCI Performance Statistics 1 of 2 Statistic What It Indicates DLCI Up Since Date and time that the DLCI was last declared Active after a period of inactivity Down is displayed if the DLCI is inactive If the DLCI was Down this is the time that the DLCI recovered If the DLCI was never Down this is the first time the unit discovered that the DLCI was active in the network DLCI Up Time Days hours minutes and seconds since the DLCI was last declared Active after a period of inactivity Down is displayed if the DLCI is inactive If the DLCI was Down this is the amount of time since the DLCI recovered If the DLCI was never Down this is the amount of time since the unit discovered that the DLCI was active in the network Total Tx Frames Total number of data frames and octets 8 bit bytes Tx Octets transmitted for the selected DLCI on the frame relay link Within CIR The number of frames and octets sent by the far end device for on the selected DLCI of the frame relay link that were within the committed information rate
145. ed as either read only or read write in the MIB RFCs Read Write Allows read and write access SNMP Get and Set commands to the MIB objects However access for all read only objects is specified as read only 3 46 July 2000 9623 A2 GB20 10 Configuration Configuring SNMP Traps 9623 A2 GB20 10 Select SNMP Traps from the Management and Communication menu to configure SNMP traps when a trap is generated see Table 3 14 Main Menu Configuration Management and Communication gt SNMP Traps See Appendix B SNMP MIBs and Traps and RMON Alarm Defaults for trap format standards and special trap features including RMON specific traps and the default settings that will generate RMON specific SNMP traps Table 3 14 SNMP Traps Options 1 of 3 SNMP Traps Possible Settings Enable Disable Default Setting Disable Determines whether the FrameSaver unit sends trap messages to the currently configured SNMP trap manager s Enable Sends trap messages Disable Does not send trap messages Number of Trap Managers Possible Settings 1 6 Default Setting 1 Specifies the number of SNMP management systems that will receive SNMP trap messages from the FrameSaver unit An NMS IP Address must be configured in the NMS 7n IP Address configuration option for each trap manager to receive trap messages 1 6 Specifies the number of trap managers inclusive NMS n IP Addre
146. ed data is clocked into the FrameSaver unit by its internal transmit clock or by the external clock provided by the DTE NOTE Changing settings for this configuration option causes the FrameSaver unit to abort any physical port tests including any DTE initiated loopback tests Internal The FrameSaver unit uses the interchange circuit DB ITU 114 Transmit Signal Element Timing TXC DCE source for timing the incoming data External The DTE provides the clock for the transmitted data and the FrameSaver unit uses the interchange circuit DA ITU 113 Transmit Signal Element Timing XTXC DTE source for timing the incoming data Monitor DTR Possible Settings Enable Disable Default Setting Enable Specifies whether the state of the DTE Ready DTR circuit on the user data port will be used to determine when valid data communication is possible with the DTE When the DTR off condition is detected an alarm is generated LMI is declared down and no further transfer of frame relay data can occur on this interface Enable Interchange circuit CD ITU 108 1 2 DTR is monitored to determine when valid data is sent from the DTE Disable DTR is not monitored DTR is assumed to be asserted and data is being transmitted regardless of the state of the lead July 2000 3 25 Configuration Table 3 5 Data Port Physical Interface Options 2 of 2 Monitor RTS Control Possible Settings
147. een implemented Format is the same as for the Current Software Revision In Progress indicates that the flash memory is currently being downloaded Invalid indicates that no download has occurred or the download was not successful Serial Number Unit s 7 character serial number Ethernet MAC Address Media Access Control MAC address assigned to the Ethernet port during manufacturing 5 2 July 2000 9623 A2 GB20 10 Operation and Maintenance Viewing LEDs and Control Leads The FrameSaver 9623 unit s faceplate includes LEDs light emitting diodes that provide status on the unit and its interfaces 9623 A dl E o e Yy amp o gt e e FrameSaver FLEX OUD u System Network 00 16706 The Display LEDs and Control Leads screen allows you to monitor a remote unit and is useful when troubleshooting control lead problems The appropriate interfaces are shown on this screen with the appropriate status highlighted Main Menu gt Status Display LEDs and Control Leads Display LEDs amp Control Leads Screen main status leds 9623 SLV Device Name Node A 3 26 2000 23 32 DISPLAY LEDS amp CONTROL LEADS DDS FR NAM NETWORK1 PORT 1 Data Mode OK oos TXD OOF RXD No Signal DTR LMI OK RTS ESC for previous menu Refresh Refresh the screen to view control lead transitions LED and control lead descr
148. el 1 Users Accessing Device Another user with Level 1 security access is currently accessing the unit Be aware that actions of the other user may override your test commands and configuration changes Wait until no other Level 1 users are accessing the unit if testing or configuration will be performed frame relay link is one of the following Net1 FR1 The frame relay link specified for the network port Network 1 Port 1 The frame relay link associated with the user data port 3 hhh mm ss indicates the number of hours maximum 255 minutes maximum 59 and seconds maximum 59 When 255 59 59 is exceeded the counter resets and begins the count again Does not apply to a TS Management Link DLCI July 2000 9623 A2 GB20 10 Viewing the Trap Event Log Troubleshooting The Trap Event Log displays all traps stored in the SNMP trap event log ASCII trap strings used to describe trap events are provided in the tables contained in Standards Compliance for SNMP Traps in Appendix B SNMP MIBs and Traps and RMON Alarm Defaults See Trap Event Log in Chapter 5 Operation and Maintenance for a screen example and additional information Troubleshooting Tables The unit is designed to provide many years of trouble free service However if a problem occurs refer to the appropriate table in the following sections for possible solutions Device Problems Table 6 2 Device Problems 1 of 2
149. en LMI is active on the network interface and PVC status information with provisioned DLC numbers is next received from the network the unit automatically saves the settings to the Current Configuration area Configuration options set by selecting a discovery mode can be manually modified refined or deleted at any time using the Configuration menus No previously discovered and configured DLCls or cross connections will be removed unless authorized or Automatic Circuit Removal is enabled see Automatically Removing a Circuit Additional discovered DLCIs will be configured according to the current Frame Relay Discovery Mode setting Selecting or changing the setting will not affect IP Addresses or Subnet Masks NOTE When auto configuration creates a multiplexed DLCI but a standard DLCI is needed change the DLCI to standard from the network DLCI Records screen Configuration Network DLCI Records July 2000 3 13 Configuration When a Frame Relay Discovery Mode is changed and saved the Saving will cause Auto Configuration to update and Restart Are you sure prompt appears No is the default for this prompt If Yes y is entered the Delete A11 DLCIs and PVC Connections prompt appears No is the default for this prompt If Yes is entered all multiplexed DLCIs and PVC Connections are deleted except for Management PVCs with the user data port as the primary destination and the Management PVC that is designated as TS
150. enance Message What It Indicates What To Do Save Cancelled Changes were made on the Easy Install screen but when it came to saving the changes the Esc key was pressed or No was entered in response to the Save Changes prompt No action is needed Test Active No higher priority health and status messages exist and a test is running Contact service provider if test initiated by the network Wait until the test ends and message clears Cancel all tests from the Test screen Path main test Stop the test from the same screen the test was started from User Interface Already in Use Two Telnet sessions are already in use when an attempt to access the menu driven user interface through the COM port is made IP addresses and logins of the users currently accessing the interface are also provided Wait and try again Contact one of the IP address user and request that they log off User Interface Idle Previously active session is now closed ended and access via the COM port is now available Log on to the FrameSaver unit Session has been ended due to timeout No action is needed Value Out of Range CIR entered for the DLCI is a number greater than the maximum allowed Enter a valid CIR 0 64000 Excess Burst Size entered for the DLCI is a number greater than the maximum allowed Enter a valid Excess Burst Size 0 640
151. end of the PVC A RndTrip Time ms message appears in the Result column when a response is received within 5 seconds indicating that the FrameSaver unit at the remote end is alive operational and connected and the round trip RT time is shown in milliseconds ms with a resolution of 1 ms If a response is not received within 5 seconds No Response appears in the Result column July 2000 6 19 Troubleshooting Physical Tests A FrameSaver 9623 unit s physical tests screen for the network interface is shown below For the user data port only the DTE Loopback is available Main Menu gt Test gt Network Physical Tests Data Port Physical Tests Physical Tests Screen Example main test network 9623 SLV Device Name Node A 3 26 2000 23 32 NETWORK 1 PHYSICAL TESTS Test Command Status Results Local Loopbacks CSU Loopback Inactive DSU Loopback Inactive Pattern Tests Send 511 Inactive Monitor 511 Active Errors 999994 Ctrl a to access these functions ESC for previous menu MainMenu Exit ResetMon The ResetMon function key at the bottom of the screen only appears when a Monitor 511 test pattern is Active Select ResetMon to reset the monitor pattern error counter CAUTION You should not run these tests with frame relay equipment attached you must disconnect the frame relay equipment and use external test equipment 6 20 July 2000 9623 A2 GB20 10 Troubleshooting CSU External Network Loopback
152. endpoints allows the FrameSaver unit to report the originating Virtual Path and Channel Identifier VPI VCl in the far end ATM access endpoint where the local DLCI is mapped This occurs when the FrameSaver unit is operating in frame relay mode 9623 A2 GB20 10 July 2000 1 5 About the FrameSaver FLEX 9623 Frame Relay Traffic Policing Ensures proper alignment and correlation of CIR Committed Information Rate values between the FrameSaver unit and the network switch When this feature is enabled the unit can enforce CIR and EIR Excess Information Rate marking frames that exceed CIR as DE Discard Eligible using the same method used by the switch RMON User History Performance Statistics via SNMP Polling Provides access to ESF line physical interface and basic frame relay performance statistics by polling the FrameSaver unit using SNMP Simple Network Management Protocol These statistics are available real time via the Enterprise MIB and historically as an RMON 2 User History object m Trap Event Log Shows the SNMP Simple Network Management Protocol trap event log for the FrameSaver unit with the most recent events first keeping a running total for all trap events stored the amount of time since the event was logged plus a description of the trap m Extensive Testing Capability Provides a variety of tests to identify and diagnose device and network problems including nondisruptive PVC loopbacks and end to end connecti
153. eports Perform trend analysis on up to ten specified variables for DLCIs Variables other than bandwidth can be selected for a trend report e g burst octets but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports Supplemental Reports and Health reports Use trend reports to view individual variables for DLCls having a high Health Index rating to help locate which variable is causing a problem leading to a DLCI s poor Health Index rating See the Network Health Reports Guide for more information about these reports 9623 A2 GB20 10 July 2000 9 9 Setting Up Network Health for FrameSaver Devices 9 10 July 2000 9623 A2 GB20 10 Menu Hierarchy Menus The following menus are a graphical representation of the FrameSaver FLEX 9623 unit s menu organization The following menu structures are shown m Frame Relay mode see page A 2 m Leased Line mode see page A 4 9623 A2 GB20 10 July 2000 Menu Hierarchy A 2 Menu Hierarchy Frame Relay Mode MAIN MENU Status Status System and Test Status Test LMI Reported DLCIs Configuration PVC Connection Status Network Interface Status Auto Configuration P Routing Table Control Performance Statistics Easy Install Trap Event Log Display LEDs and Control Leads dentity System and LMI PVC Connection IP Routing Identity Trap Event Performance Test Status Reported Status Ta
154. erStatus RFC 1573 devLastTrapString devHealthAndStatus mib linkDown LMI is down for the LMI Protocol configured or Frame Relay link is disabled ifString LMI down No alarms exist on the link e g Sync Data Port SO1P1 frame relay link Port 1 LMI down ifString administratively shutdown Due to an intentional shutdown linkUp LMI is up or Frame Relay link is enabled String ifString up Network DTE Side of the Frame Relay UNI Supported by the media specific Frame Relay DTE s MIB iflndex RFC 1573 ifAdminStatus RFC 1573 ifOperStatus RFC 1573 devLastTrapString devHealthAndStatus mib linkDown LMI is down for the LMI Protocol configured or Frame Relay link is disabled Strings ifString LMI down ifString administratively shutdown Due to an intentional shutdown linkUp LMI is up or Frame Relay link is enabled String ifString up 3 f the LMI Protocol is not configured a linkUp linkDown trap is based solely upon whether the interface is enabled or disabled July 2000 9623 A2 GB20 10 Traps enterprise Specific SNMP MIBs and Traps and RMON Alarm Defaults These traps indicate that an enterprise specific event has occurred Supported enterprise specific traps are listed below Table B 7 enterprise Specific Traps and Variable Bindings 1 of 3 Trap
155. erational appears as well Verify that the network LMI is up If it is contact your network provider LMI Down frame relay link The Local Management Interface is down for the specified frame relay link For the network interface f LMI was never up verify that the LMI Protocol setting reflects the LMI type being used f LMI was never up Verify that the proper time slots have been configured Verify that the LMI Protocol setting reflects the LMI type being used Verify that Frame Relay Performance Statistics show LMI frames being transmitted If all of the above have been verified and the physical link is not in Alarm contact your network provider frame relay link is one of the following Net1 FR1 The frame relay link specified for the network port Network 1 Port 1 The frame relay link associated with the user data port July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Table 6 1 Alarm Conditions 3 of 4 Troubleshooting Alarm Condition What It Indicates What To Do LMI Down frame relay link cont d The Local Management Interface is down for the specified frame relay link For user data port Check that the DTE cable is securely attached at both ends m Verify that Transmit Clock Source and Invert Transmit Clock options are properly configured Verify that Frame Relay Performance Statistics show LMI frames
156. ess these functions ESC for previous menu MainMenu Exit Network and Data Port PVC Tests do not appear on the menu when one of the following is the case m The FrameSaver unit is operating in leased line mode Check the Service Type setting on the Easy Install screen Main Menu gt Easy Install m No PVCs have been configured on the interface Check that both ends of the cables are properly seated and secured Tests can be commanded from the OpenLane SLM system using its enhanced Diagnostic Troubleshooting graphical interface as well as from the menu driven user interface 6 14 July 2000 9623 A2 GB20 10 Troubleshooting Test Timeout Feature A Test Timeout feature is available to automatically terminate a test as opposed to manually terminating a test after it has been running a specified period of time It is recommended that this feature be used when the FrameSaver unit is remotely managed through an inband data stream PVC If a test is accidently commanded to execute on the interface providing management access control is regained when the specified time period expires automatically terminating the test To use this feature enable the Test Timeout configuration option and set a duration for the test to run in the Test Duration min configuration option see Configuring General System Options in Chapter 3 Configuration NOTE These configuration options do not pertain to tests commanded by the DTE like a DT
157. et Port Communication Port External Modem Com Port New or Modify Management PVC Entry New or Modify PVC Connection Entry 00 16701a it July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Menu Hierarchy MAIN MENU Status Test Configuration Control Easy Install Auto Configuration Frame Relay Discovery Mode Automatic Circuit Removal MAIN MENU Status Test Configuration Auto Configuration Easy Install Control System Information Administer Logins Change Operating Mode Select Software Release LMI Packet Capture Utility Disconnect Modem Reset Device System Information Device Name System Name Administer Logins Login ID Select Software Release LMI Packet Capture Utility Current Release Capture Interface Password Access Level Alternate Release Packet Capture Start Stop Switch amp Reset Status Packets in Buffer Display LMI Trace Log Location Contact Date Time New Y MAIN MENU Status Test Configuration Auto Configuration Control Easy Install lt Easy Install Service Type Node IP Address and Subnet Mask TS Access Create Dedicated Network Management Link Ethernet Port Options Screen Selected Network Physical Interface Options 00 16701b July 2000 A 3 Menu Hierarchy A 4 Menu Hierarchy Leased Line Mode MAIN MENU Status Status System and Test Status
158. etwork Health OpenLane installing Network Health 9 2 user history files 8 12 interface network status 5 23 user Interface Status Ethernet port Internal Network Loopback Transmit Clock Inverse ARP Invert Transmit Clock IP default destination 3 36 node information 3 35 Ping test 6 24 Routing Table 1 6 5 24 Validation NMS IP Address Ethernet port 3 50 limiting SNMP access 4 10 NMS number 3 46 3 47 Node 3 36 July 2000 9623 A2 GB20 10 K keyboard keys keyboard screen function 2 7 L Latching Loopback latency Leased Line mode LEDs and control leads displaying descriptions network interface limiting asynchronous terminal access FTP access SNMP access through IP addresses 4 10 Telnet access Link Destination 3 34 frame relay statistics Operating Mode Source Traps Traps Interfaces troubleshooting management TS Management 3 37 linkUp and linkDown events traps LMI and PVC availability Behavior 3 17 Clearing Event N3 3 18 3 28 configuring frame relay and Down 5 15 6 8 6 9 Error Event N2 3 18 3 28 frame relay statistics Heartbeat T1 3 19 3 28 Inbound Heartbeat T2 3 19 3 29 N4 Measurement Period T3 3 19 3 29 OK control lead packet utility 6 5 Parameters pass through Protocol Status Enquiry N1 3 18 3 28 uploading packet capt
159. f the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 Default IP Destination Possible Settings None COM Ethernet PVCname Default Setting None Specifies an IP destination to route data that does not have a specifically defined route Examples f the default IP network is connected to the communications port select COM f the default IP network is connected to a far end device over the management PVC named London for the remote device located in the London office select the PVC name London as defined by the Name configuration option Table 3 10 Management PVC Options NOTE Ifthe link to the IP destination selected as the default route becomes disabled or down the unrouteable data will be discarded Make sure that the link selected is operational and if that link goes down change the default destination CAUTION Use care when configuring a default route to an interface that has a subnet route configured at a remote end where the NMS router LAN adapter terminal server etc is connected Communicating with an unknown IP address on the subnet will cause temporary routing loops which will last 16 iterations times the retry count None No default network destination is specified Unrouteable data will be discarded This is the recommended setting COM Specifies that the default destination is connected to the COM port Only appears when Port Use is set to Net Link
160. file using a text editor The variables in the file are listed with their OIDs Object IDs The frame relay interface number 101024001 must replace IFN and the DLCI number to be monitored must replace DLCI Example frCircuitSentFrames Change 1 3 6 1 2 1 10 32 2 1 6 IFN DLCI to 1 3 6 1 2 1 10 32 2 1 6 101024001 301 The only valid interface number for a FrameSaver 9623 is 101024001 4 Edit the new file as needed Refer to Creating UDH Files and Using Custom History in the NetScout Manager Plus User Guide for additional information See Appendix B SNMP MIBs and Traps and RMON Alarm Default for OID information for an interface July 2000 8 11 Setting Up NetScout Manager Plus for FrameSaver Devices Installing the User Defined History Files Once the user defined history files have been created the files need to be installed History files are installed from the command line prompt in NetScout Manager Plus Should the FrameSaver unit be reset these files will need to be reinstalled The command used to install a new user history table is located in NSHOME bin CAUTION Do not use user_history_table_1 or 2 UserHistory1 and UserHistory2 are the default user history files used to keep FLEX and SLV data for reports Editing either of these files will destroy FLEX and SLV reporting capability p Procedure 1 Type dvuhist f agentname user history table number config number of buckets interval download fil
161. gin ID access levels of 1 2 and 3 with the capability to view system information change configuration options and run tests This is the highest access level allowed CAUTION Before changing the session access level to Level 2 or 3 make sure that the COM port s Port Access Level is set to Level 1 and that at least one Login ID is set to Level 1 Otherwise access will be lost If this occurs you must reset the unit to the factory defaults and begin the configuration process again A reset is required if the Communication Port s Port Use option is set to Net Link see Table 3 3 General System Options Level 2 Allows Telnet access by users with Login ID access levels of 1 2 and 3 with the capability to view system information and run tests only they cannot change configuration options Level 3 Allows Telnet access by users with Login ID access levels of 1 2 and 3 with the capability to view system information only they cannot change configuration options or run tests Inactivity Timeout Possible Settings Enable Disable Default Setting Enable Determines whether a Telnet session is disconnected after a specified period of keyboard inactivity Enable Terminates the session after the Disconnect Time expires Disable Does not terminate Telnet session during inactivity 3 44 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Configuration Table 3 12 Telnet and FTP Session Options 3 of 3
162. has been defined as the troubleshooting management link the link is identified in the status field at the bottom of the Management PVC Entry screen with th Note This PVC has been designated as the TS Access Management Link message NOTE The unit may come from the factory with a TS Management PVC already set up e g 980 9623 A2 GB20 10 July 2000 3 35 Configuration Table 3 9 Node IP Options 1 of 3 Node IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies the IP address needed to access the node Since an IP address is not bound to a particular port it can be used for remote access via a management PVC 001 000 000 000 223 255 255 255 Shows the IP address for the node which can be viewed or edited Clear Fills the node IP address with zeros Node Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the subnet mask associated with the IP address that is needed to access the node Since the subnet mask is not bound to a particular port it can be used for remote access via a management PVC 000 000 000 000 255 255 255 255 Shows the subnet mask for the node which can be viewed or edited Clear Fills the node subnet mask with zeros When the node s subnet mask is all zeros the IP protocol creates a default subnet mask based upon the class o
163. hat can be initiated before a full status enquiry is initiated July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Configuration Table 3 1 System Frame Relay and LMI Options 3 of 3 LMI Heartbeat T1 Possible Settings 5 10 15 20 25 30 Default Setting 10 Configures the LMI defined T1 parameter which sets the number of seconds between the initiation of status enquiry messages on the user side of the LMI Applies to the user side of a UNI only 5 30 Specifies the number of seconds between the initiation of status enquiry messages in increments of 5 LMI Inbound Heartbeat T2 Possible Settings 5 10 15 20 25 30 Default Setting 15 Configures the LMI defined T2 parameter which sets the number of seconds between the receipt of status enquiry messages on the network side of the LMI Applies to the network side of a UNI only 5 30 Specifies the number of seconds between the receipt of status enquiry messages in increments of 5 LMI N4 Measurement Period T3 Possible Settings 5 10 15 20 25 30 Default Setting 20 Configures the LMI defined T3 parameter which is the time interval in seconds that the network side of the LMI uses to measure the maximum number of status enquiry messages that have been received N4 from the user side 5 30 Specifies the interval of time in increments of 5 July 2000 3 19 Configuration Configuring Service Le
164. he Device Name Unique name for device identification of up to 20 characters System Name SNMP system name can be up to 255 characters System Location System s physical location can be up to 255 characters System Contact Name and how to contact the system person can be up to 255 characters Date Current date in the month day year format mm dd yyyy Time Current time in the hours minutes format hh mm NOTE To clear existing information place the cursor in the Clear field Tab to the Clear field and press Enter See Chapter 4 Security and Logins to set up and administer logins 3 10 July 2000 9623 A2 GB20 10 Configuration Setting Up Auto Configuration The auto configuration feature allows you to select a method of automatic configuration and connection of DLCIs within the FrameSaver unit as well as to automatically remove DLCIs and connections that are no longer supported by the network service provider When operating in Frame Relay mode the auto configuration feature maintains associated DLCI option settings when Standard LMI is used on the network interface Main Menu Auto Configuration Auto Configuration Screen Example main auto configuration 9623 Device Name Node A 1 24 2000 23 32 AUTO CONFIGURATION Frame Relay Discovery Mode Automatic Circuit Removal Ctrl a to access these functions ESC for previous menu MainMenu Save 9623 A2 GB20 10 July 2000 3 11 Configuration Selecting a F
165. he circuit have been configured incorrectly Unknown Error The number of frames received over the interface that do not fall into one of the other statistic categories Indicates that the error is not one that the unit can recognize Frame Relay LMI LMI Protocol The LMI protocol configured for the frame relay link Normal condition Status Msg Received The number of LMI status messages received over the interface Normal condition Total LMI Errors The number of LMI errors Reliability errors protocol errors unknown report types unknown information elements and sequence errors are included in this total Network problems Number of Inactives The number of times the LMI has declared the frame relay link Inactive Network problems 9623 A2 GB20 10 July 2000 5 33 Operation and Maintenance Table 5 15 Frame Relay Performance Statistics 3 of 3 Statistic What It Indicates Frame Relay HDLC Errors Rx Total Errors The number of receiver errors on the interface The following are included in this count Receive invalid frames short frames long frames invalid DLCIs unknown DLCIs and unknown errors Rx Total Discards ma Receive errors non octet aligned frames frames with CRC errors and Rx Overruns Rx Total Discards The number of receiver discards on the interface The following are included in this count wm Resource errors m Rx Overruns Frame
166. he designated DLCI number is changed the Delete the associated DLCI Record prompt appears If you select No The special troubleshooting link designation is removed and the option is set to None Yes The special troubleshooting link designation is removed and the option is set to None In addition all management PVCs and DLCI records associated with the link will be deleted If a deleted management PVC was also an Initial Route Destination see Table 3 14 SNMP Traps Options or a Default IP Destination these options are reset to their default settings July 2000 9623 A2 GB20 10 Configuration Configuring Management PVCs 9623 A2 GB20 10 Select Management PVCs to define inband management links by adding or changing Management PVCs see Table 3 10 First DLCI records must have been configured for the interface where the Management PVC will reside See Manually Configuring DLCI Records for additional information Main Menu gt Configuration Management and Communication gt Management PVCs Select New or Modify to add or change Management PVCs m When you select New the configuration option field is blank m When you select Modify the values displayed for all fields are based on the PVC ID number that you specified These options do not apply when the Management PVC is designated as a TS Access Management Link see Configuring Node IP Information for additional information From this screen you can go dir
167. he interface s menu to display or change the Frame Relay options for an individual interface see Table 3 6 Main Menu gt Configuration Network Data Ports Frame Relay To configure these options Service Type on the Easy Install screen must be set to Frame Relay See Configuring Frame Relay and LMI for the System for additional information Table 3 6 Interface Frame Relay Options 1 of 3 LMI Protocol Possible Settings Initialize From Net1FR1 Initialize From Interface Auto On LMI Fail Standard Annex A Annex D Default Setting For a user data port link Initialize From Interface For a network link Auto On LMI Fail Specifies either the LMI protocol supported on the frame relay interface or the discovery source for the LMI protocol Initialize From Net1FR1 The LMI type supported on this frame relay link will be configured to match the LMI protocol initially discovered on the primary Network frame relay link Net1 FR1 LMI Protocol is set to None internally but once a protocol has become active or is set on the primary Network link the protocol will be set to the same value on this link Standard Annex A or Annex D The protocol will not be updated based on changes to Net1FR1 after being set initially Display Conditions This option value only appears for a user data port Initialize From Interface The LMI type supported on this frame relay link will be configured to match the LMI protocol d
168. his setting if using the COM port as the network communication link Parity Possible Settings None Even Odd Default Setting None Provides a method of checking the accuracy of binary numbers for the COM port A parity bit is added to the data to make the 1 bits of each character add up to either an odd or even number Each character of transmitted data is approved as error free if the 1 bits add up to an odd or even number as specified by this configuration option None Provides no parity Even Makes the sum of all 1 bits and its corresponding parity bit always even Odd Makes the sum of all 1 bits and its corresponding parity bit always odd Stop Bits Possible Settings 1 2 Default Setting 1 Determines the number of stop bits used for the COM port 1 Provides one stop bit 2 Provides two stop bits Ignore Control Leads Possible Settings Disable DTR Default Setting Disable Specifies whether DTR is used Disable Treats control leads as standard operation DTR Ignores DTR This may be necessary when connecting to some PAD devices July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Configuration Table 3 16 Communication Port Options 3 of 4 Login Required Possible Settings Enable Disable Default Setting Disable Determines whether a user ID and password referred to as the login is required in order to log on to the asynchrono
169. ht Through Cable DB25 to D Sub9 14 feet 4 3 meters For connection to a PC with a D Sub9 interface 035 0313 1431 3100 F2 550 V 35 DTE Adapter EIA 530A to V 35 For connection to equipment with V 35 MS34 connectors 035 0244 0031 3100 F1 570 RJ48S DDS Network Cable keyed 8 pin RJ48S to 8 pin RJ48S modular cable 14 feet 4 3 meters 035 0267 1431 3600 F 1 501 Standard EIA 232 D Crossover Cable 14 feet 4 3 meters For connection to an external device 035 0336 1431 9008 F1 550 July 2000 9623 A2 GB20 10 Index Numbers 511 test pattern 55 hexadecimal test pattern 6 18 6 19 A aborting tests Access Dial In 3 55 Easy 3 8 Name 3 42 Type 3 46 Access Level 4 10 4 11 assigning Port security Session 3 44 Activation Certificate checking status entering number viewing status checking status managing scheduling SLV capability 5 40 7 4 adding SLV units to network AIS linkDown trap Alarm Fail 5 4 adding manually 8 8 conditions configurable thresholds editing LED is lit RMON defaults B 15 using template ALM LED Alternate software revision Annex A and D LMI Protocol ARP inverse Proxy 8 51 9623 A2 GB20 10 assign community names and access levels AT commands At a Glance report authentificationFailure trap Auto Configuration
170. ice Level Reports application This application analyzes data collected over months or by quarters and provides service level information about an enterprise a region department or business process Executive IT Manager and Customer Service Level reports are provided Using these reports you can measure service performance against goals and agreements Ranges for service level goals can be set for up to five variables availability bandwidth bytes health exceptions and latency These ranges need to be set before reports are scheduled About At a Glance Reports At a Glance Reports consolidate various important DLCI and network performance indicators onto a single page Up to ten DLCls can be included in an At a Glance Report For FrameSaver units with the SLV and SLM reporting feature set using the FrameSaver SLV report on page 9 9 you can compare a DLCI s volume with the network s performance over a specified period of time Ranges for service level goals can be set for up to five variables availability bandwidth bytes health exceptions and latency These ranges need to be set before reports are scheduled In addition all the enhanced network statistics that only an SLV enhanced device can accurately collect is provided so you can truly monitor the health of the frame relay network and see the effects of the customer s utilization on network efficiency 9 6 July 2000 9623 A2 GB20 10 About Trend Reports Printed Reports
171. idth and without interfering with normal operation Downloads can be performed quickly using the full line speed or at a slower rate over an extended period of time You initiate an FTP session to a FrameSaver node in the same way as you would initiate an FTP to any other IP addressable device NOTE Loading a configuration with many DLCls from a unit s Customer Configuration 1 or 2 option area into its Current Configuration area may take time Allow a minute or more for the downloaded file to be put into the unit s currently active configuration July 2000 9623 A2 GB20 10 9623 A2 GB20 10 p Procedure Operation and Maintenance To initiate an FTP session 1 Start the FTP client program on your host For example on a UNIX host type ftp followed by the FrameSaver unit s IP address If a login and password are required see Creating a Login in Chapter 4 Security and Logins you are prompted to enter them If not press Enter The FTP prompt appears The starting directory is the root directory Use standard FTP commands during the FTP session as well as the following remote FTP commands Command Definition cd directory Change the current directory on the FrameSaver node to the specified directory dir directory Print a listing of the directory contents in the specified directory If no directory is specified the current one is used get file file2 Copy a file from the remote
172. iguration process again Level 2 Allows limited access and control of the device The user can monitor and perform diagnostics display status and configuration option information Level 3 Allows limited access with monitoring control only The user can monitor and display status and configuration screens only Inactivity Timeout Possible Settings Enable Disable Default Setting Enable Determines whether a user session is disconnected after a specified time of inactivity no keyboard activity Display Conditions This option only appears when Port Use is set to Terminal Enable Disconnects user session after the specified time of inactivity Disable Does not disconnect user session July 2000 3 53 Configuration Table 3 16 Communication Port Options 4 of 4 Disconnect Time Minutes Possible Settings 1 60 Default Setting 10 Specifies the number of minutes of inactivity that can elapse before the session is disconnected Display Conditions This option only appears when Port Use is set to Terminal 1 60 Sets the time from 1 to 60 minutes inclusive IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies a unique IP address for accessing the unit via the COM port Only in effect when the COM port is configured as a network communication link Port Use option is set to Net Lin
173. in the box below the application bar Help wv Application Admin Click on the Config Manager icon to open the Configuration Manager main window Select the Add button down the center of the screen Minimally enter the following Agent name IP address Enter 1 for the frame relay logical interface to be monitored Properties File Select paradyne Select the OK button at the bottom of the screen to add the agent discover its DLCls and return to the Configuration Manager main window The frame relay agent just entered appears in the agent list box with its DLCls in the DLCI list box at the bottom of the screen Select the Test button fourth button down center of the screen to make sure you can communicate with the agent Refer to Adding Frame Relay Agents in the NetScout Manager Plus amp NetScout Server Administrator Guide for additional information 8 4 July 2000 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices Adding SLV Alarms Using a Template For FrameSaver units with the SLV and SLM Reporting feature set once DLCIs have been discovered SLV alarms should be configured and assigned to each DLCI OpenLane provides a template for configuring alarms DLCI alarms can be configured manually but using the Paradyne alarm defaults template greatly reduces configuration time The following alarms are configured for each DLCI included in the Paradyne MIB Frames Se
174. ing on a PVC basis Multiple PVCs on an interface Multiplexing management PVCs with user data PVCs Multiplexing multiple PVCs going to the same location onto a single network PVC Router Independence Unique diagnostics performance monitoring PVC based in band network management and SNMP connectivity is not dependent upon external routers cables or LAN adapters Inverse ARP and Standard RIP Support Provides Inverse ARP Address Resolution Protocol support so the frame relay router at one end of a management PVC can acquire the IP address of a FrameSaver unit at the other end of the PVC Standard RIP Routing Information Protocol allows the router to automatically learn the routes to all FrameSaver units connected to that FrameSaver unit Security Provides multiple levels of security to prevent unauthorized access to the unit July 2000 9623 A2 GB20 10 About the FrameSaver FLEX 9623 m Auto Configuration Provides the following automatic configuration features Frame Relay Discovery For automatic discovery of network DLCIs and configuration of a user data port DLCIs the PVC connection and a management PVC which is multiplexed with user data DLCls LMI Protocol Discovery For automatic configuration of the protocol being used by the network DLCI Deletion For automatic removal of configuration of unused DLCls from the unit s configuration and statistical databases CIR Determin
175. ing this option new software and configuration files can be downloaded quickly using the default settings or at a slower rate over an extended period of time by selecting a slower speed Based upon TCP flow control the FTP server in the system throttles bandwidth to match this setting 1 64 Sets the download line speed from 1 kilobits per second to the maximum management speed July 2000 3 45 Configuration Configuring SNMP NMS Security Select SNMP NMS Security from the Management and Communication menu to display add or change SNMP security configuration options for the FrameSaver unit to set up trap managers see Table 3 13 Main Menu gt Configuration Management and Communication gt SNMP NMS Security A table is displayed consisting of the network management systems identified by IP address that are allowed to access the FrameSaver unit by SNMP Table 3 13 SNMP NMS Security Options NMS IP Validation Possible Settings Enable Disable Default Setting Disable Specifies whether security checks are performed on the IP address of SNMP management systems attempting to access the node Only allows access when the sending manager s IP address is listed on the SNMP NMS Security Options screen Enable Performs security checks Disable Does not perform security checks Number of Managers Possible Settings 1 10 Default Setting 1 Specifies the number of SNMP management systems
176. ion procedures See Product Related Documents in About This Guide for its document number July 2000 3 9 Configuration Setting Up So the Router Can Receive RIP Using the system s standard Routing Information Protocol RIP feature routing information is passed to the router over the management PVC so the router can learn routes to FrameSaver FLEX and SLV devices Node IP information should be set up see Configuring Node IP Information p Procedure 1 Configure the router to receive RIP For example if using a Cisco router configure config t router RIP int serialx IP RIP Receive version 1 then ctl z WR 2 Create a Standard DLCI for the user data port Configuration Data Ports DLCI Records 3 Create a Management PVC using the user data port DLCI just configured Configuration Management and Communication Management PVCs 4 Set Primary Link RIP to Standard_Out and Save the configuration Refer to Table 3 7 DLC Record Options and Table 3 10 Management PVC Options for configuration information Entering System Information and Setting the System Clock Select System Information to set up or display the general SNMP name for the unit its location and a contact for the unit as well as to set the system clock Main Menu Control System Information The following information is available for viewing Save any entries or changes If the selectionis Enter t
177. ions identity information LEDs and control leads on SLV Timeout LMl reported status monitoring user history Number Priority Records Source statistics status Traps on Interfaces Type DM LED download downloading determining when completed 5 41 MIBs and SNMP traps SLV alarms software user history file DSU Latching Loopback Loopback DTE Loopback port connector pin assignments port initiated loopbacks DTLB DTR control lead down down from Port 1 Device Ignore Control Leads 9623 A2 GB20 10 Index E EDLCI Destination 3 34 Source 3 33 EER linkDown trap EIA 232C COM Port connector EIR enforcement statistics 5 29 elements DLCls Embedded Data Link Connection Identifier EDLCI 3 33 9 34 9 41 ending a session Enter Return key entering system information Enterprise Specific Traps 3 48 enterprise specific traps B 11 equipment list Error Event LMI 3 18 3 28 SLV Timeout Threshold Errors frame relay statistics 5 32 5 33 Esc key Ethernet Initial Route Destination 3 48 Link Down 5 15 performance statistics port MAC address Ethernet port connector pin assignments default gateway address options 3 50 even parity 3 52 Event Log Trap 5 37 6 11 exception points Excess Burst Size Bits Excessive BPVs status 5 14 6 7 Error Ra
178. iptions are in the sections that follow 9623 A2 GB20 10 July 2000 5 3 Operation and Maintenance LED Descriptions 5 4 The following table identifies the alarms that cause the Alarm LED to light See Table 5 2 and Table 5 3 for network and user data port interface LED information Table 5 1 General Status LEDs Label Indication Color What It Means OK Power and Operational Status Green ON FrameSaver unit has power and it is operational OFF FrameSaver unit is in a power on self test or there is a failure ALM Operational Alarm Fail Red ON FrameSaver unit has just been reset or an error or fault has been detected Error fault alarm conditions Cross Pair Detection m CTS Down DLCI Down DTR Down Excessive Bipolar Violations BPVs LMI Down No Signal Out of Frame OOF Out of Service OOS Self Test Failed SLV Timeout a Yellow Alarm Signal OFF No failures have been detected These alarms appear on the System and Test Status screen See Health and Status Messages for additional information TST Test Mode Yellow ON Loopback or test pattern is in progress initiated locally remotely or from the network OFF No tests are active FR Mode Frame Relay Mode Multi colored Yellow FrameSaver unit is in frame relay mode and LMI is down Green FrameSaver unit is in frame relay mode and LMI is up
179. iscovered from the attached Network line or DTE device Once a protocol has become active the protocol will be set to the protocol discovered Standard Annex A or Annex D on the frame relay link The protocol will not be updated after being initially discovered Frame relay links on user data ports discover the LMI protocol from an attached device via LMI status polls Frame relay links on the network interface discover LMI protocol by sending polls to an attached Network line and listening for correct poll response messages Auto On LMI Fail The LMI type supported on this frame relay link will be configured to match the LMI protocol discovered from the attached Network line or the DTE device whenever an LMI Link Down failure occurs This option is available for frame relay links on the Port and network interfaces Frame relay links on user data ports discover the LMI protocol from LMI status polls by attached DTE devices Frame relay links on the network interface discover LMI protocol by sending polls to an attached Network line and listening for correct poll response messages Standard Supports Standard LMI and the Stratacom enhancements to the Standard LMI Annex A Supports LMI as specified by Q 933 Annex A Annex D Supports LMI as specified by ANSI T1 617 Annex D 9623 A2 GB20 10 July 2000 3 27 Configuration Table 3 6 Interface Frame Relay Options 2 of 3 LMI Parameters Possible Settings Sys
180. ity monitoring and diagnostics so customers can identify problems more efficiently troubleshoot those problems faster and maximize their network to control costs It is also compatible with Concord Communication s Network Health software FrameSaver FLEX 9623 units operate with other FrameSaver devices and when teamed with FrameSaver devices in multinational applications provide a complete global frame relay management solution 9623 A2 GB20 10 July 2000 1 1 About the FrameSaver FLEX 9623 FrameSaver FLEX Feature Sets Depending upon the model ordered the FrameSaver FLEX unit has the basic FrameSaver frame relay and diagnostic capability or it is enhanced with additional SLV Service Level Verification reporting capability These are referred to as feature sets which provide different levels of intelligence for monitoring managing and reporting performance of the unit The two feature sets include Basic FLEX Feature Set Models with this feature set provide basic FLEX capability which includes the following Leased Line mode for standard DSU installation and operation Device Health and Status Layer 1 Physical and Layer 2 Frame Relay performance statistics Basic physical testing and non disruptive PVC diagnostics A troubleshooting DLCI Data Link Connection Identifier for service provider use and remote management Limited RMON Remote Monitoring functionality Multiplexed management PVCs See Basic FLEX Features
181. k Display Conditions This option only appears when Port Use is set to Net Link 001 000 000 000 223 255 255 255 Shows the IP address for the COM port which you can view or edit Clear Clears the IP address for the COM port and fills the address with zeros When the IP Address is all zeros the COM port uses the Node IP Address if one has been configured Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the subnet mask needed to access the unit Only in effect when the COM port is configured as a network communication link Port Use option is set to Net Link Display Conditions This option only appears when Port Use is set to Net Link 000 000 000 000 255 255 255 255 Shows the subnet mask for the COM port which you can view or edit Clear Clears the subnet mask for the COM port and fills the address with zeros When the node subnet mask is all zeros the IP protocol creates a default subnet mask based upon the class of the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 RIP Possible Settings None Standard_out Default Setting None Specifies which Routing Information Protocol RIP is used to enable routing of management data between devices Display Conditions This option only appears when Port Use is set to Net Link None No routing is used Standa
182. k Physical Interface Options 1 of 2 Transmit Timing Possible Settings Internal Receive Default Setting Receive Specifies the unit s timing source based upon how the unit will be used When the unit is connected to a DDS network for standard operation timing is provided by the network In a LADS or LDM application local area data set limited distance modem where local and remote FrameSaver units are directly connected one of the units provides timing for both units Internal Timing for the unit and its attached LADS partner is derived from the unit s internal clock Use this setting when the unit will be used as a LADS primary timing unit where the FrameSaver unit establishes overall timing for the two interconnected units Receive Timing for the unit is derived from the network Received signal Use this setting for standard DDS operation or when the unit will be used as a LADS secondary timing unit See DDS Line Rate Kbps DDS Line Rate Kbps Possible Settings Auto On No Signal Initialize From Network 56 64CC Default Setting Auto On No Signal Configures the network interface s line speed to match the Digital Data Service s DDS s line speed This is the rate at which data is transmitted over the DDS line Display Conditions This option only appears when Transmit Timing is set to Receive Auto On No Signal Automatically detects the line rate on the network interface whenever
183. kRxLong 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 11 1 LMI Sequence Errors MIB pdn_FrExt mib E Tag devFrExtLinkSeqErr 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 1 Rx Discards MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 1 Total Rx CRC Errors MIB pdn_FrExt mib E Tag devFrExtLinkRxCrcErr 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 18 1 Rx Illegal Frames MIB pdn_FrExt mib E Tag devFrExtLinkRxllFrames 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 1 Total Tx Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotTxErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20 1 Total Rx Errors MIB pdn FrExt mib E Tag devFrExtLinkTotRxErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 32 1 Total LMI Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotL MIErrs 1 Interface ID of the frame relay link D DLCI number N Additional numeric index used by tables like frame or burst size H Host control index P Protocol index T The time mask B 26 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 5 of 5 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 2 1 N Port Burst Upper Limits MIB pdn_FrExt mib E peut Tag devFrExtLinkUtilUpLimit 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 3
184. liol 5 ecua s mee sea RE RE RAN RO Ra AER Sd ES vii m Product Related Documents lulllslesslseelleleleees ix um Conventions Used lt ssrertirersrna ckana rrna Erra rane ERR Rd X 1 About the FrameSaver FLEX 9623 m System Overview 000 cect eee eee 1 1 m FrameSaver FLEX Feature Sets 0000 ce eee ee eee eee 1 2 Basic FLEX Features 3 ese g Vereor eter CF ine en bee eb ee eb Ded 1 4 Advanced FLEX SLV Features 0 0 0 cceeeee eee eee 1 7 m OpenLane SLM System 0 00 cece eee 1 8 m NetScout Manager Plus and NetScout Probes 045 1 9 2 User Interface and Basic Operation Bi ECONO Gesn ox seras PE OEUO GE GS uod du ds Qus ruiEnS 2 2 Br AVI WL stasis cars enaa a bande hand aus dU iind 2 4 m Screen Work Areas 0 00 cece eee eee 2 5 Ww Navigating the SCIeeliS sso ccpreeserreeetRREURRRRP CRRCRRPRPRRRENUR 2 6 Keyboard Keys vemrbr e be Rer neuer E wd ure ER adir 2 6 gillgeivpuT p i P PT 2 7 Selecting koma Meflll q 2 e 23s denen bre cs derka DIRE C pna 2 8 Switching Between Screen Areas issliiis liuius 2 8 Selscihg a ISl i saducrstearanhsanenned ahead ard indents beating Larni 2 9 Entering Ineormallon ic cick te ereiiwiciiaisiowieniaietowe ns 2 9 9623 A2 GB20 10 July 2000 Contents 3 ii Configuration a Basic Configuration xu cus dE ed pEne ERE edu ed PERS dodr eL EIWadgd 3 3 Configuration Option Areas
185. lled Screen Area Selection display and input fields for monitoring and maintaining the FrameSaver unit Function Keys Area Specific functions that can be performed by pressing a specified key then pressing Enter Message Area System related information and valid settings for input fields in the lower left corner System and Test Status messages in the lower right corner 9623 A2 GB20 10 July 2000 2 5 User Interface and Basic Operation Navigating the Screens You can navigate the screens by m Using keyboard keys m Switching between the two screen work areas using function keys Keyboard Keys Use the following keyboard keys to navigate within the screen area Press To Ctrl a Move cursor between the screen area and the screen function keys area Esc Return to the previous screen Right Arrow on same screen row or Move cursor to the next field Tab on any screen row Left Arrow on same screen row or Move cursor to the previous field Ctrl k Backspace Move cursor one position to the left or to the last character of the previous field Spacebar Select the next valid value for the field Delete Del Delete character that the cursor is on Up Arrow or Ctrl u Move cursor up one field within a column on the same screen Down Arrow or Ctrl d Move cursor down one field within a column on the same screen Right Arrow or Ctrl f Move cursor
186. locations or Paradyne worldwide office locations use one of the following methods m Internet Visit the Paradyne World Wide Web site at www paradyne com Be sure to register your warranty at www paradyne com warranty Telephone Call our automated system to receive current information by fax or to speak with a company representative Within the U S A call 1 800 870 2221 Outside the U S A call 1 727 530 2340 Document Feedback We welcome your comments and suggestions about this document Please mail them to Technical Publications Paradyne Corporation 8545 126th Ave N Largo FL 33773 or send e mail to userdoc paradyne com Include the number and title of this document in your correspondence Please include your name and phone number if you are willing to provide additional clarification Trademarks ACCULINK COMSPHERE FrameSaver Hotwire and NextEDGE are registered trademarks of Paradyne Corporation MVL OpenLane Performance Wizard and TruePut are trademarks of Paradyne Corporation All other products and services mentioned herein are the trademarks service marks registered trademarks or registered service marks of their respective owners Patent Notification FrameSaver products are protected by U S Patents 5 550 700 and 5 654 966 Other patents are pending A July 2000 9623 A2 GB20 10 Contents About This Guide m Purpose and Intended Audience 0 06 c cece eee teen eee vii E Doc trient Organiza
187. ly Removing a Circuit m Setting Up Back to Back Operation Changing Operating Mode m Configuration Option Tables m Configuring the Overall System Configuring Frame Relay and LMI for the System Configuring Service Level Verification Options Configuring General System Options m Configuring the Physical Interfaces Configuring the Network Interface Configuring the User Data Port Configuring Frame Relay for an Interface 9623 A2 GB20 10 July 2000 3 1 Configuration 3 2 Manually Configuring DLCI Records Configuring PVC Connections Setting Up Management and Communication Options Configuring Node IP Information Configuring Management PVCs Configuring General SNMP Management Configuring Telnet and or FTP Session Support Configuring SNMP NMS Security Options Configuring SNMP Traps Configuring the Ethernet Port Configuring the Communication Port Configuring the COM Port to Support an External Modem July 2000 9623 A2 GB20 10 Configuration Basic Configuration Configuration option settings determine how the FrameSaver unit operates Use the FrameSaver unit s Configuration Edit Display menu to display or change configuration option settings The Configuration Edit Display menu of the FrameSaver 9623 is shown below The unit has the FLEX SLV feature set installed and activated Configuration Menu main config 9623 SLV Device Name Node A 3 26 2000 23 32 CONFIGURATION EDIT DISPLAY System
188. m Standards Compliance for SNMP Traps 0000e eee ee eae B 6 Ta NOAE aiaa a a aea B 7 Trap authenticationFailure sese B 7 Traps linkUp and linkDown 0 0c e cence eee eee B 8 Traps enterprise SpecifiG icsceesese sees rrr erin Rh B 11 Traps RAMON Spec ibo ereta tiree nhe EI ENRETE ek EPEN B 14 m RMON Alarm and Event Defaults 0 0 0c eee eee eee B 15 Physical Interface Alarm Defaults 0000 e eee eens B 16 Frame Relay Link Alarm Defaults 00 00 cee eeeeee B 17 DLCI Alarm Defaults Paradyne Area Lsuuuse B 19 DLCI Alarm Defaults NetScout Area Lssueslsssluueu B 20 m Object ID Cross References Numeric Order Luuuuuususe B 22 C Connectors Cables and Pin Assignments Rea Panel eet TM OC C 1 m DDS Network Interface sssslslesseen enna C 2 DDS Network Cable Feature No 3600 F3 501 C 2 a COM Port Connector nueva cones rpPUPPURRTSOCRRPITCPPERUBRPPPMPCe C 2 Standard EIA 232 D Crossover Cable 000 0c eee eee C 3 a Data Port OGM GEOR cuocere rx fees dns tie eae aoi deque Rn delatus C 5 Standard V 35 Straight through Cable 0 0020 0eee C 5 m Ethernet Port Connector iusssreseskpesschsetru pisc adeond ate aa DS C 6 D Technical Specifications E Equipment List E LEQUIDINEN adds dew hinwnt adi esd pda biens pedaeedaui Jade nidi E 1 LIN Scl
189. m and Test Status screen Reset the unit and try again Contact your service representative and provide the 8 digit failure code An LED appears dysfunctional LED is burned out Run the Lamp Test If the LED in question does not flash with the other LEDs then contact your Service representative Not receiving data Network cable loose or broken Reconnect or repair the cable Call the network service provider Receiving data errors on a multiplexed DLCI but frame relay is okay Frame Relay Discovery is being used for automatic DLCI and PVC configuration The equipment at the other end is not frame relay RFC 1490 compliant Change the DLCI Type for each network DLCI from Multiplexed to Standard turning off multiplexing July 2000 9623 A2 GB20 10 Frame Relay PVC Problems Table 6 3 Frame Relay PVC Problems Troubleshooting Symptom Possible Cause Solutions No receipt or transmission of data Cross Connection of the DLCls are configured incorrectly Verify the PVC connections and DLCls by checking the network discovered DLCls on the LMI Reported DLCls screen DLCI is inactive on the frame relay network m Verify that the DLCI s is active on the LMI Reported DLCls screen If the DLCI s is not active contact the service provider Verify the LMI Reported DLCI field on the Interface Status screen DTE is configured i
190. m value is reached 232 2 then the count starts over The NextLink and PrevLink function keys only appear when multiple frame relay links have been configured This screen only appears when Service Type is set to Frame Relay Table 5 15 Frame Relay Performance Statistics 1 of 3 Statistic What It Indicates Frame Relay Link Frames Sent The number of frames sent over the interface Frames Received The number of frames received over the interface Characters Sent The number of data octets bytes sent over the interface Characters Received The number of data octets bytes received over the interface FECNs Received The number of foreword explicit congestion notifications received over the interface The network sends FECNSs to notify users of data traffic congestion in the same direction of the frame carrying the FECN indicator BECNs Received The number of backward explicit congestion notifications received over the interface The network sends BECNs to notify users of data traffic congestion in the opposite direction of the frame carrying the BECN indicator Frame Relay Errors Total Errors The number of total frame relay errors excluding LMI errors Short frames long frames invalid DLCIs unknown DLCls and unknown errors are included in this total Indicates that there may be a non frame relay device on the other end of the link or the units at either the
191. ment traffic to be viewed as lower priority than customer data Enable Sets the DE bit to one on all frames sent on the management PVC Disable Sets the DE bit to zero on all frames sent on the management PVC This is the recommended setting particularly for NSPs providing a managed network service Primary Link Possible Settings Net1 FR1 Port 1 Clear Default Setting Initially blank no default Specifies the frame relay interface to use for this management PVC The interface selected must have at least one DLCI or DLCI with EDLCI defined which is not part of a PVC connection or already assigned as a management PVC Net1 FR1 Specifies that the network interface be used in the connection Port 1 Specifies that the frame relay link on the user data port be used in the connection Clear Clears the link and the DLCI field and suppresses the EDLCI field if the DLCI was multiplexed 3 40 July 2000 9623 A2 GB20 10 Configuration Table 3 10 Management PVC Options 3 of 3 Primary DLCI Possible Settings 16 1007 Default Setting Initially blank no default Specifies the DLCI number used for the management PVC after the frame relay interface is selected The DLCI must be defined for the link i e has a DLCI record and it must not be part of a PVC connection or already assigned as a management PVC For multiplexed DLCls at least one EDLCI must be unconfigured for the D
192. mes Transmitted The number of successfully transmitted frames on the port Frames Received The number of frames received on the port Errored Frames The number of errors detected on the port Possible errors include Internal transmit and receive errors Transmitter and receiver overruns Receive checksum errors Alignment errors Long frames Excessive Collisions The number of failed frame transmissions due to excessive collisions Carrier Sense Errors The number of times the carrier sense condition was lost or was never asserted during frame transmissions Deferred The number of delayed first transmissions due to the line being Transmissions busy 5 36 July 2000 9623 A2 GB20 10 Operation and Maintenance Trap Event Log The Trap Event Log displays all traps stored in the SNMP trap event log The following log example describes the alarm conditions that will generate an SNMP trap for a physical interface and for the frame relay LMIs and DLCIs These alarm conditions also generate Health and Status messages seen on the System and Test Status screen Main Menu Status gt Trap Event Log Trap Event Log Screen Example main status event log 9623 SLV Device Name Node A 3 26 2000 23 32 TRAP EVENT LOG Total Trap Events 535 Time Elapsed Since Event Event Od 23 59 59 Change in Frames Discarded due to Inbound Resource Errors on Sync Data Port SO1P1 frame relay link Port 1 exceeded thresh
193. n software and hardware RFC 1213 and 1573 RFC 1315 RFC 1604 RFC 1659 RFC 1757 RFC 2021 right arrow key RIP 1 4 9 10 3 54 5 25 proprietary RJ45 Ethernet Port connector RJ48S network cable RMON alarm and event defaults Specific Traps Traps 3 49 user history collection 1 7 July 2000 IN 7 Index router SLA independence 1 4 3 17 SLM 1 8 setting up to receive RIP OpenLane Routing performance monitoring feature set Information Protocol RIP 3 54 SLV IP table 5 24 Activation Certificates how to order RTS control lead 5 6 activations 5 40 running reports configuring 3 20 RXD control lead 5 6 Delivery Ratio 3 20 DLCI Down on Timeout S managing activations Packet Size 3 21 Sampling SLV Inband and Interval performance statistics 5 28 saving configuration options Sample Interval secs 3 20 scheduled activations Synchronization Role 3 21 scheduling activations Timeout Error Event Threshold 3 20 3 21 screen SNMP area assigning community names access levels function keys area limiting access how to navigate Management scrolling through valid selections NMS security options security 1 4 2 1 2 2 3 6 4 1 Number of Managers 3 46 SNMP NMS options 3 46 setting up Trap Managers selecting trap event log a field Traps 3 47 from a menu downloading Self Test Results messages standards Send
194. n To screen appears NOTE If you try to exit the Configuration menu without saving changes a Save Configuration screen appears requiring a Yes or No response If you select No the Main Menu screen reappears and the changes are not saved f you select Yes the Save Configuration To screen appears 3 Select the configuration option area to which you want to save your changes usually the Current Configuration and press Enter When Save is complete Command Complete appears in the message area at the bottom of the screen NOTE There are other methods of changing configurations like SNMP and Auto Configuration Since multiple sessions can be active at the same time the last change made overwrites any previous or current changes being made For instance Saving your configuration changes would cause configuration changes made via another method to be lost f you are making changes and someone else makes changes and saves them your changes would be lost 9623 A2 GB20 10 July 2000 3 7 Configuration Using the Easy Install Feature The Easy Install feature allows the FrameSaver unit to be installed like a standard leased line SNMP DSU CSU Once the unit is installed and minimal configuration is completed using this feature the NOC Network Operation Center can complete configuration of the unit and verify the setup Main Menu gt Easy Install Easy Install Screen Example main easy install
195. n an IP Ping test are m To test connectivity between the FrameSaver unit and any FrameSaver unit in the network to verify that the path is operational Select Procedure 1 to ping any far end FrameSaver unit m To verify the entire path between a newly installed remote site FrameSaver unit and the central site NMS During a remote site installation an IP Ping test is typically run from the remote site to ping the NMS at the central site The remote FrameSaver unit must have SNMP trap managers configured and one of those trap managers must be the central site NMS Select Procedure 2 to ping the NMS at the central site m To test the path to the NMS trap managers during installation of the central site FrameSaver unit The remote FrameSaver unit must have configured the SNMP trap managers to be sent the ping Select Procedure 2 to ping the SNMP trap managers To remotely complete setup of a FrameSaver unit following its physical installation performed in leased line mode When five IP Ping tests are run consecutively within a 5 second period the unit automatically switches to frame relay mode so frame relay parameters can be entered and setup can be completed B gt Procedure 1 To ping any far end FrameSaver unit 1 Select the IP Ping test Main Menu gt Test gt IP Ping 2 Enter the IP Address of the device the ping is being sent to then select Start NOTE If the FrameSaver unit has just initialized or the far end unit h
196. n your OpenLane SLM system and all the FrameSaver devices activated using each certificate m Activation Certificate information includes the model feature the number of activations ordered the number of activations still covered by the certificate and the date the certificate was ordered m Device activation information includes the device s name IP address its location model serial number and the date the device was activated We recommend that you print and save this report However before printing change the orientation of the report to Landscape so no information is truncated See the OpenLane SLM system s online Help for additional information 9623 A2 GB20 10 July 2000 7 9 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability 7 10 July 2000 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices This chapter includes NetScout Manager Plus information as it relates to FrameSaver FLEX devices It includes the following m Preparation Configuring NetScout Manager Plus Adding FrameSaver FLEX Units to the NetScout Manager Plus Network Adding SLV Alarms Using a Template Editing Alarms Adding SLV Alarms Manually Creating History Files Installing the User Defined History Files m Monitoring a DLCI s History Data m Monitoring the Agent Using NetScout Manager Plus Release 5 5 or higher of the NetScout Manager Plus software provides FrameSaver FLEX and SLV
197. nal failure occurred XXXXXXXX represents an 8 digit hexadecimal failure code used by service personnel Record the failure code before resetting the unit otherwise the error information will be lost 1 Record the failure code 2 Reset the unit 3 Contact your service representative Passed No problems were found during power on or reset No action needed Last System Reset Date and Time This field indicates the last time the FrameSaver unit was reset It appears after the Self Test Results field at the top of the System and Test Status screen m Date is in mm dd yyyy format month day year m Time is in mm ss format minutes seconds 9623 A2 GB20 10 July 2000 5 13 Operation and Maintenance 5 14 Health and Status Messages The following table provides Health and Status messages that apply to the FrameSaver 9623 unit Table 5 7 Health and Status Messages 1 of 3 Message What It Indicates Auto Configuration Active Auto Configuration feature is active which allows automatic configuration and cross connection of DLCls as they are reported by the network LMI Back to Back Mode Active The operating mode has been configured for back to back operation Main Menu gt Control gt Change Operating Mode The FrameSaver unit can be connected to another FrameSaver unit without a frame relay switch between them This feature is useful for product demonstr
198. ncluded on the certificate You can order the certificate for a single unit or for many units Your Activation Certificate will include an Activation Certificate Number the Feature Group Number for the additional SLV features Feature Group 2 your OpenLane license key number and the number of device activations ordered When the Activation Certificate arrives add the Activation Certificate Number to your OpenLane SLM application s database Activations can occur at any time for as many units as desired until no activations remain for the certificate When ready to activate units simply select the units to be activated and schedule the activations The activations occur when scheduled and OpenLane updates the certificate information The OpenLane system also provides a Certificate Summary Report to assist you in the management of the certificate The following table summarizes the features that are included in the two feature sets See Basic FLEX Features and Advanced FLEX SLV Features for additional information Feature Set Basic Advanced Feature FLEX FLEX SLV Physical and frame relay performance statistics Yes Yes SLV performance statistics No Yes e g FDR DDR latency CIR EIR relationships Trap Log Yes Yes Multiplexed user data DLCls No Yes Troubleshooting DLCI for remote management Yes Yes Layer 2 data link diagnostics Yes Yes nondisruptive DLCI loopbacks PVC Burst Table Yes
199. ncorrectly Check the DTE s configuration LMI is not configured properly for the DTE or network Configure LMI characteristics to match those of the DTE or network LMI link is inactive Verify that the LMI link is active on the network the Status Msg Received counter on the Network Frame Relay Performance Statistics screen increments Losing Data Frame relay network is experiencing problems Run PVC Loopback and Pattern tests to isolate the problem then contact the service provider Out of Sync If Monitor Pattern was selected it means the test pattern generator and receiver have not yet synchronized CIR settings for the units at each end are mismatched If the message persists it means that 5 packets out of 25 are missing or are out of sequence Verify that the unit at the other end is configured to Send Pattern Correct unit configurations Correct the CIR setting so both units are configured the same Check the line s error rate the physical line quality Contact the service provider 9623 A2 GB20 10 July 2000 6 13 Troubleshooting Tests Available The following tests are available to a FrameSaver SLV 9623 Test Menu Example main test 9623 SLV Device Name Node A 3 26 2000 23 32 TEST Network PVC Tests Data Port PVC Tests Network Physical Tests Data Port Physical Tests IP Ping Lamp Test Abort All Tests Ctrl a to acc
200. nd configure it to use the following LSD DSR CTS RTS and DTR control leads See the table below for AT DO command strings Use the following command string AT amp C0O amp D2 amp S0 amp R1 DO S0 1 AT Command String To configure the modem to amp CO Force LSD on amp D2 Drop the connection when the unit drops DTR amp S0 Force DSR on amp R1 Ignore RTS DO Force CTS on S0 1 Automatically answer incoming calls C 4 July 2000 9623 A2 GB20 10 Connectors Cables and Pin Assignments Data Port Connector The following table provides the pin assignments for the 34 position V 35 connector to the DTE 34 Pin Signal ITU CT Direction Socket Shield 101 A Signal Ground Common 102 B Request to Send RTS 105 To DSU In C Clear to Send CTS 106 From DSU Out D Data Set Ready DSR 107 From DSU Out E Receive Line Signal Detector 109 From DSU Out F RLSD or LSD Data Terminal Ready DTR 108 1 2 To DSU In H Local Loopback LL 141 To DSU In L Transmit Data TXD 103 To DSU In P A S B Receive Data RXD 104 From DSU Out R A T B Transmit Signal Element Timing 113 To DSU In U A DTE Source XTXC or TT W B Receive Signal Element Timing 115 From DSU Out V A DCE Source RXC X B Transmit Signal Element Timing 114 From DSU Out Y A DCE Source TXC AA B Test Mod
201. ng Up FrameSaver FLEX and SLV Support 7 3 m Ordering FLEX SEV AGUVallOfiS 2 s c cre ti ddaradiadadsicandadasiwd 7 4 To Find Your License Key Number 0000000 eee eeee 7 4 The Activation Certificate 2 0 0 0 ccc eens 7 5 m Administering and Managing FLEX SLV Activations 7 6 Entering an Activation Certificate 0 0 ccc cece ee 7 7 Checking Activation Certificate Status illius 7 7 Scheduling Activations 0000 cece eee 7 8 Checking the Status of Scheduled Activations 7 9 Cancelling Scheduled Activations nsaan 00 eee eee ee 7 9 Accessing and Printing the Certificate Summary Report 7 9 8 Setting Up NetScout Manager Plus for FrameSaver Devices a Preparato aaa diio X Rede EXGRUEA EN abd EROR d ER CCEEER UE RC Ea ER RUE 8 2 m Configuring Netocout Manager PIUS 1 asses sur n hme n Rex sues 8 3 Adding FrameSaver FLEX Units to the NetScout Manager PUSINGIWONG ccccaucs sida Eingo pad niae OE PRA DAS Os RES 8 4 Adding SLV Alarms Using a Template iuueusssus 8 5 EAMG A SIUS ach beatae Rhus pis Dodo Deb Dia Ua potus Dale 8 6 Adding SLV Alarms Manually ssseseseeeseeeeee 8 8 Creating History FileS a escort make ep hr em bend v 8 10 Installing the User Defined History Files sulle 8 12 m Monitoring a DLCI s History Data iceri irirecieroiierosreriicrkoiss 8 13 m Monitoring the Agent Using
202. ngs but you can only save those changes to the Current Customer 1 or Customer 2 configuration option areas The Current Customer 1 and Customer 2 configuration option areas are identical to the Default Factory Configuration until modified by the customer July 2000 9623 A2 GB20 10 Configuration Accessing and Displaying Configuration Options 9623 A2 GB20 10 To access and display configuration options load copy the applicable configuration option set into the edit area p Procedure To load a set of configuration options for editing 1 From the Main Menu press the down arrow key so the cursor is on Configuration Press Enter to display the Configuration menu The Load Configuration From menu appears NOTE Loading a configuration with many DLCls from a unit s Customer Configuration 1 or 2 option area may take time Allow a minute or more for the file to be loaded Select the configuration option area from which you want to load configuration options and press Enter Current Configuration Customer Configuration 1 Customer Configuration 2 or Default Factory Configuration The selected set of configuration options is loaded into the configuration edit area and the Configuration Edit Display menu appears This sequence of steps would be shown as the menu selection sequence Main Menu gt Configuration July 2000 3 5 Configuration Changing Configuration Options B gt Procedure To chang
203. nizes a failure in one of the interfaces A linkUp trap indicates that the unit recognizes that one of its interfaces is active Use the Link Traps Interface and the DLCI Traps on Interface configuration options to specify which interface will monitor linkUp and linkDown traps messages Disable Does not send linkDown or linkUp trap messages Up Sends trap messages for linkUp events only Down Sends trap messages for linkDown events only Both Sends trap messages for linkUp and linkDown events Link Traps Interfaces Possible Settings Network Ports All Default Setting All Specifies which interfaces will generate linkUp linkDown and enterpriseSpecific trap messages These traps are not supported on the COM port Network Generates these trap messages on the network interface only Ports Generates these trap messages for linkUp linkDown and enterpriseSpecific events on the user data port only All Generates these trap messages for linkUp and enterpriseSpecific events on all interfaces except for the COM port that are applicable to the FrameSaver model DLCI Traps on Interfaces Possible Settings Network Ports All None Default Setting All Specifies which interfaces will generate linkUp and linkDown trap messages for individual DLCIs These traps are only supported on the frame relay interfaces Network Generates these trap messages on DLCls for the network interface only
204. not change configuration options Level 3 Allows Telnet access by network service providers with the capability to view unit information only they cannot change configuration options or run tests 9623 A2 GB20 10 July 2000 3 37 Configuration 3 38 Table 3 9 Node IP Options 3 of 3 TS Access Available Settings None DLCI nnnn Default Setting None Specifies whether a special troubleshooting link is set up for the service provider If it has it specifies the virtual circuit that will be used Display Conditions This option only appears when Service Type on the Easy Install screen is set to Leased Line None Disables or does not specify a special troubleshooting link If the setting is changed from a DLCI number to None the Delete the associated DLCI Record prompt appears If you select No The special troubleshooting link designation is removed and the option is set to None Yes The special troubleshooting link designation is removed and the option is set to None In addition all management PVCs and DLCI records associated with the link will be deleted If a deleted management PVC was also an Initial Route Destination see Table 3 14 SNMP Traps Options or a Default IP Destination these options are reset to their default settings DLCI 16 1007 Allows you to establish a specific troubleshooting link that can be used by the service provider when needed If t
205. ns are active on the port Alarm conditions include DTR off 1 RTS off Not DTR or RTS but link is down String ifString alarmString down e g Sync Data Port SO1P1 DTR and RTS down ifString administratively shutdown Due to an intentional shutdown linkUp No alarms on the port String ifString up 1 The DTR alarm condition will only generate a linkUp linkDown trap if the DTE supports the DTR lead state 2 The RTS alarm condition will only generate a linkUp linkDown trap if the DTE supports the RTS lead state July 2000 B 9 SNMP MIBs and Traps and RMON Alarm Defaults B 10 Table B 6 linkUp and linkDown Variable Bindings 2 of 2 Interface Variable Bindings Possible Cause Physical Sublayer cont d Ethernet Port iflndex RFC 1573 ifAdminStatus RFC 1573 ifOperStatus RFC 1573 devLastTrapString devHealthAndStatus mib link Down Communication is not possible over the Ethernet port Strings ifString down ifString administratively shutdown Due to an intentional shutdown linkUp Communication on the port is restored String ifString up Logical Link Sublayer Synchronous Data Port Service Side of the Frame Relay UNI Supported by the media specific Frame Relay Services MIB iflndex RFC 1573 ifAdminStatus RFC 1573 ifOp
206. nt SLVFramesSnt Rx DLCI Utilization SLVrxDLCIUtil Tx CIR Utilization SLVTxCIRUtil Frames Sent Above CIR SLVFramesTxAbvCIR Tx DLCI Utilization SLVTxDLCIUtil Average Latency AverageLatency Frames Received SLVFramesRec Current Latency CurrentLatency These alarms and current values can be found in NSHOME usr slvtemplate fct which is used as a starting point for loading new alarms This file can be copied and edited so the alarm threshold values match service level agreement values The copied fct file can then be used to replicate alarm threshold values for all DLCls on the unit using the eztrap utility All fct files must be in NSHOME usr To configure alarms manually see Adding SLV Alarms Manually NOTE Perl must be installed in your system to use the eztrap utility in the procedure below If you have an NT system please install Perl before proceeding p Procedure 1 Open a terminal window and go to NSHOME usr 2 Type eztrap i filename fct o agentname fct agentname and press Enter to run the eztrap utility to create alarm threshold values across all DLCIs for the copied fct file The message eztrap done appears when the fct file is transferred 3 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected click on the Config Manager icon to open the Configuration Manager main window 4 Edit any alarm values that need to be changed
207. nt link For example if Port 1 has no DLCIs defined Port 1 would not appear as a valid setting Port 1 Specifies the user data port as the source link Net1 FR1 Specifies the Network interface or network data port as the source link Clear All Clears all Link and DLCI settings and suppresses EDLCISs Source DLCI Possible Settings 16 1007 Default Setting Initially blank no default Specifies the source DLCI for a frame relay interface The DLCI must be defined and cannot be part of a PVC connection or management link For multiplexed DLCls at least one EDLCI must be unconnected for the DLCI to be a valid selection NOTE Source DLCI has no value if Source Link contains no value 16 1007 Specifies the DL CI number Source EDLCI Possible Settings 0 62 Default Setting Initially blank no default Specifies the source Embedded Data Link Connection Identifier EDLCI for a frame relay interface when a multiplexed DLCI record is selected as one end of a connection Display Conditions This option only appears when Source DLCI contains a multiplexed DLCI record number 0 62 Specifies the EDLCI number July 2000 3 33 Configuration Table 3 8 PVC Connection Options 2 of 2 Destination Link Possible Settings Net1 FR1 Default Setting Initially blank no default Specifies the frame relay interface used as the destination link the to end of a f
208. nter resets and begins the count again July 2000 6 9 Troubleshooting 6 10 Table 6 1 Alarm Conditions 4 of 4 Alarm Condition What It Indicates What To Do OOF at Network 1 hhh mm ss 3 An Out of Frame OOF condition has been detected on the DDS network interface followed by the period of time that the condition has existed Verify that the DDS Line Rate Kbps option is configured correctly Contact your network provider OOS at Network 1 hhh mm ss 3 An Out of Service condition has been detected on the DDS network interface followed by the period of time that the condition has existed Check for a cross pair condition Verify that the network cable is securely attached at both ends Contact your network provider Self Test Failure The unit did not pass its basic verification tests when it was powered on or reset Reset the unit Contact your service representative SLV Timeout DLCI nnnn frame relay link 1 2 4 An excessive number of SLV communication responses from the remote system have been missed on the specified multiplexed DLCI and link When a hardware bypass capable device has been detected at the other end of the PVC and this condition occurs only user data for EDLCI 0 will be transmitted as long as the condition exists Verify that the network LMI is up If it is contact your network Service provider Two Lev
209. o the database 9623 A2 GB20 10 July 2000 9 3 Setting Up Network Health for FrameSaver Devices Configuring the Discovered Elements Network Health sets the speed for discovered elements when it polls the unit for the first time For a FrameSaver FLEX unit the speed set would be the unit s CIR No additional configuration should be required However you should verify that all appropriate information has been retrieved NOTE If an FLEX unit does not have CIR configured or if it is not configured correctly Network Health sets the unit s CIR to 0 kbps For this reason you should reconfigure the unit s CIR before Network Health polls it If 0 kbps is the speed setting you will need to edit the unit s CIR from Network Health Additional information that can be edited as well See Discovering Elements in the Network Health User Guide for additional information p Procedure To change the CIR for FrameSaver FLEX unit elements from Network Health 1 Select the Edit Before Saving button at the bottom of the Discovering dialog box once the discovery process is completed The Poller Configuration window opens Double click on the first element discovered The Modify Element dialog box opens In the Speed box select the Override radio button and enter the CIR for the unit in the text box Letters k and m can be used as shortcuts e g enter 56 k for 56 kilobits per second or 16 m for 16 Mbits per second Apply
210. o their default settings A DLCI will not be deleted if the physical interface or frame relay link is down or if the DLCI is used for the TS Management Link Disable Unused network DLCIs PVC connections and management PVCs must be manually removed July 2000 9623 A2 GB20 10 Configuration Setting Up Back to Back Operation Using this special feature you can set up two FrameSaver units that are connected back to back without frame relay switches between them as ina test bench setup Changing Operating Mode When setting up back to back operation m One unit must be configured for Standard operation which is the setting for normal operation m The other unit must be configured for Back to Back operation so it presents the network side of the UNI user network interface Only one of the units will have its operating mode changed p Procedure To set up back to back operation 1 On the unit to be configured for Back to Back operation manually configure DLCIs DLCIs should be configured before connecting the two units 2 Access the Change Operating Mode screen Main Menu Control Change Operating Mode 3 Select Back to Back Operation and respond Yes to the Are you sure prompt 4 Save the change p Procedure To return the unit to normal operation 1 Return to the Change Operating Mode screen and switch back to Standard Operation 2 Respond Yes to the prompt and save the change The units can be re
211. o transmitted and received data performance statistics are included In addition port bursting statistics are kept for all frame relay links for accurate calculation of utilization Network User History Synchronization Allows correlation of RMON2 User History statistics among all SLV devices in a network Using a central clock called the network reference time all SLV device user history statistics are synchronized across the network further enhancing the accuracy of OpenLane SLV reports See OpenLane SLM System for additional information 9623 A2 GB20 10 July 2000 1 7 About the FrameSaver FLEX 9623 OpenLane SLM System Being standards based the OpenLane SLM Service Level Management system can be used with other management applications like HP OpenView or IBM s NetView OpenLane includes HP OpenView adapters for integrating OpenLane features with the OpenView Web interface Being Web based the OpenLane system provides Web access to the data contained in the database to provide anytime anywhere access to this information via a Web browser Some of the OpenLane system s features include 1 8 Real time performance graphs provide exact performance measurement details not averages which can skew performance results of service level agreement SLA parameters Historical SLV graphs provide service level management historical reports so frame relay SLAs can be verified Diagnostic troubleshooting provides an ea
212. of the following Neti FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port 3 A nonlatching loopback can only be initiated and terminated by the network service July 2000 5 17 Operation and Maintenance Table 5 8 Test Status Messages 2 of 2 Message What It Indicates Nonlatching CSU LB Active A network initiated nonlatching CSU or Local Network 13 Loopback is currently running on the network interface performing a loop current reversal Nonlatching DSU LB Active A network initiated nonlatching DSU Loopback is Network 13 currently running on a 56 kbps circuit No Test Active No tests are currently running PLB Active Network 1 A Payload Loopback PLB is active on the specified interface PVC Loopback Active DLCI nnnn A PVC Loopback is active on the specified DLCI frame_relay_link 1 2 on the frame relay link Send Pttn Active DLCI nnnn The unit is monitoring the selected test pattern on frame_relay_link 1 2 the specified DLCI for the interface Send Pttn Active Interface A Send Pattern test is active on the specified interface This test cannot be activated on user data ports that have Port Use set to Frame Relay nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Neti FR1 The frame relay link specified for the network interface
213. old of 1 by 105 Change in Total LMI Errors on Network T1 frame relay link Netl FR1 exceeded threshold of 1 by 59 DLCI 101 of Sync Data Port SO1P1 frame relay link Port 1 up DLCI 101 of Sync Data Port SO1P1 frame relay link Port 1 down Primary clock failed Sync Data Port S01P1 frame relay link Port 1 LMI down Network DDS frame relay link Net1 FR1 LMI down Network DDS down Unit reset ESC for previous menu MainMenu Exit Refresh PgUp PgDn Up to 12 trap events can be displayed on a screen the most current first Page down PgDn to view less current trap events When no trap events have been logged No Events in Log appears in the Event column ASCII trap strings used to describe trap events are provided in the tables contained in Standards Compliance for SNMP Traps in Appendix B SNMP MIBs and Traps and RMON Alarm Defaults 9623 A2 GB20 10 July 2000 5 37 Operation and Maintenance FTP File Transfers 5 38 The FrameSaver unit supports a standard File Transfer Protocol FTP server over Transmission Control Protocol TCP A complete binary image of the configuration files can be copied to a host to provide a backup To use this feature the unit must be configured to support Telnet and FTP Sessions Using this feature you can transfer configuration files to from a FrameSaver node program files to a FrameSaver node and User History data from a FrameSaver node through a user data port or the netwo
214. ommunication between the management system and the unit is not currently possible on the port Lease Line Mode Active The FrameSaver unit is configured for leased line operation see Service Type on the Easy Install Screen Link Down Administratively frame relay link The specified frame relay link has been disabled by the unit due to LMI Behavior conditions or LMI Protocol on another link is in a failed state This is not an alarm condition so System Operational appears as well LMI Discovery in Progress frame relay link Local Management Interface protocol discovery is in progress to determine which protocol will be used on the specified frame relay link LMI Down frame relay link The Local Management Interface s has been declared down for the specified frame relay link LOS at Network 1 A Loss of Signal LOS condition is detected on the network interface Clears when the ratio of ones to zeros received is greater than or equal to 12 5 Possible reasons include Network cable problem No signal is being transmitted at the far end FrameSaver unit Network facility problem Network Com Link Down The communication link for the COM port is down and the COM port is configured for Net Link No Signal at Network 1 hhh mm ss3 A No Signal NS condition has been detected on the DDS network interface followed by the period of time that the condition has existed
215. on Setting Up Management and Communication Options The following options can be selected from the Management and Communication menu Node IP Options Management PVC Options m General SNMP Management Options m Telnet and FTP Sessions Options m SNMP NMS Security Options m SNMP Traps Options m Ethernet Port Options m Communication Port Options m External Modem COM Port Options Configuring Node IP Information Select Node IP to display add or change the information necessary to support general IP communications for the node see Table 3 9 When deploying units to remote sites minimally configure the Node IP Address and Subnet Mask Main Menu gt Configuration Management and Communication Node IP This set of configuration options includes a Troubleshooting TS Management Link feature to help service providers isolate device problems within their networks This feature allows Telnet or FTP access to the unit on this link Troubleshooting over this link is essentially transparent to customer operations No alarms or SNMP traps are generated to create nuisance alarms for the customer TS Access Management Link is initially disabled in most models but the link can be enabled at any time Any valid network Management PVC created on a standard DLCI can be used When enabled a troubleshooting link can be accessed any time the service provider requests access An assigned security level can also control access When a DLCI
216. ords to Delete Delete was selected from the Administer Login screen and no security records had been defined No action is needed Enter a security record Password Matching Error Re enter Password Password entered in the Re enter Password field of the Administer Logins screen does not match what was entered in the Password field Try again Contact your system administrator to verify your password Permission Denied A file transfer was attempted but the Seen at an FTP terminal User did not have See your system administrator Level 1 security to get your security level changed Wrong file was specified Try again entering the correct when the put command file with the put command was entered User attempted to Enter the put command upload a program file instead of a get command from the unit you can only transfer files to the unit not from it See Upgrading System Software Please Wait Command takes longer Wait until message clears than 5 seconds Port Inactive The port is disabled or it No action is needed supports synchronous data and is configured for leased line mode when a DTE Loopback was started Resetting Device Please Wait Yes or y was entered in the Reset COM Port usage field of the System Paused menu No action is needed July 2000 9623 A2 GB20 10 Table 5 5 Device Messages 5 of 5 Operation and Maint
217. ort Ordering FLEX SLV Activations To Find Your License Key Number The Activation Certificate Administering and Managing FLEX SLV Activations Entering an Activation Certificate Checking Activation Certificate Status Scheduling Activations Checking the Status of Scheduled Activations Cancelling Scheduled Activations Accessing and Printing the Certificate Summary Report OpenLane Support of FrameSaver Devices 9623 A2 GB20 10 The OpenLane Service Level Management SLM system provides the following features Web and database services Web access to health and status information Web access to real time as well as historical graphs and reports Web access to SLV reports for units with the FLEX SLV feature set activated July 2000 7 1 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability On demand polling of FrameSaver devices m SNMP polling and reporting m Web based diagnostic tests end to end PVC loopbacks connectivity and physical interface tests m Basic device configuration including RMON alarm and threshold configuration when the unit has the advanced FLEX SLV feature set activated m Automatic device and PVC discovery for SLV devices with their SLV Delivery Ratio configuration option enabled m Easy firmware downloads to an entire network or parts of the network m Remote FLEX SLV feature activation for units with the basic FLEX feature set m Multiple maintenan
218. position EIA 232C communication port connector Signal Direction Pin Shield GND 1 DCE Transmit Data TXD From DTE In 2 DCE Receive Data RXD To DTE Out 3 DCE Request To Send RTS From DTE In 4 DCE Clear To Send CTS To DTE Out 5 DCE Data Set Ready DSR From DTE In 6 Signal Ground GND 7 DCE Carrier Detect CD To DTE Out 8 DCE Data Terminal Ready DTR From DTE In 20 Pins 5 6 and 8 are tied together C 2 July 2000 9623 A2 GB20 10 Standard EIA 232 D Crossover Cable 9623 A2 GB20 10 Connectors Cables and Pin Assignments A standard crossover cable can be used to connect the COM port to an external modem The external modem must be configured so it is compatible with the FrameSaver unit See page C 4 to configure an external modem Pin 14 P1 P2 Pin 1 Pin 14 Pin 25 Pin 13 P1 Pin Pin P2 Chassis Ground 1 1 Chassis Ground TXD 2 2 TXD RXD 3 3 RXD RTS 4 4 RTS 5 5 DSR 6 6 DSR Signal Ground 7 7 Signal Ground CD RLSD 8 8 CD RLSD RXC RXC DTR DTR XTXC XTXC July 2000 496 15180 C 3 Connectors Cables and Pin Assignments p Procedure To configure an external modem 1 Disconnect the asynchronous terminal from the standard cable See page C 3 for an illustration of the COM Port connection 2 Reconnect the crossover cable to the external modem 3 Enable auto answer on your modem a
219. provided via RIP or there is a power reset Loc The route was added due to the FrameSaver unit s local configuration a Default IP Address or an SNMP Manager Initial Route Destination have been configured The route remains until the unit s configuration changes NMS The route was added by a Network Management System using SNMP Simple Network Management Protocol The route remains until there is a power reset of the unit ICMP The route was added because an ICMP Internet Control Management Protocol redirect message was received from a router indicating a better route to the destination That is a datagram was sent to a router and the router is informing the datagram source through an ICMP redirect message of a better route Tmp The route was added as a temporary route in order to respond to an IP packet that was received The route remains until its TTL expires or there is a power reset Interface Specifies the interface to be used to reach the destination COM Communications port Ethernet Ethernet port a PVCname Name of the management PVC e g PVCMgmt1001 Internal The interface to be used for software loopbacks or internal device functions in order to reach the destination TTL The Time to Live that was set for the route in seconds 1 999 July 2000 5 25 Operation and Maintenance Performance Statistics Use the Performance Statistics menu to display statistic
220. pter 3 Configuration for more information about setting FTP configuration options 4 6 July 2000 9623 A2 GB20 10 Security and Logins Limiting Telnet or FTP Access Over the TS Management Link B gt Procedure To limit Telnet or FTP access when the session is on the TS Management Link 1 Select the Telnet and FTP Session options Main Menu gt Configuration Management and Communication gt Telnet and FTP Sessions 2 Disable Telnet Session and or FTP Session as appropriate 3 Return to the Management and Communication menu and select Node IP 4 Set the following configuration options as appropriate To Set the configuration option Disable access via the TS Access Management Link TS Access Management Link to None Assign an access level to the TS Access Management Link TS Management Access Level to Level 2 or Level 3 NOTE Regardless of a user s login access level a user cannot operate at a level higher than the access level specified for the session e g if a user has a Level 1 login and Level 2 telnet access has been set the Level 1 user can only operate as a Level 2 user If you are going to allow users to configure the unit keep the access at Level 1 5 Save your changes See Configuring Telnet and or FTP Session Support or Configuring Node IP Information in Chapter 3 Configuration for more information about these configuration options 9623 A2 GB20 1
221. r entered must be unique for the interface Changing settings for this configuration option causes the FrameSaver unit to abort any active frame relay tests 16 1007 Specifies the DLCI number inclusive DLCI Type Possible Settings Standard Multiplexed Default Setting Multiplexed Specifies whether the DLCI is standard or multiplexed This field is read only when the selected DLCI is used in a PVC or Management link connection and the DLCI Type is Standard Display Conditions This option does not appear for a user data port and it cannot be changed if the DLCI is specified as the TS Access Management Link Standard Supports standard DLCls as specified by the Frame Relay Standards Use this setting when a non FrameSaver unit is at the other end Multiplexed Enables multiplexing of multiple connections into a single DLCI Allows a single PVC through the frame relay network to carry multiple DLCIs as long as these connections are between the same two endpoints proprietary Do not select Multiplexed unless there are FrameSaver units at both ends of the connection 3 30 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Configuration Table 3 7 DLCI Record Options 2 of 3 CIR bps Possible Settings 0 64000 Default Setting 64000 Determines the data rate for the DLCI that the network commits to accept and carry without discarding frames the CIR in bits per second Entry of
222. r if the port is configured to monitor DTR and or RTS and the lead s is not asserted July 2000 5 5 Operation and Maintenance Control Lead Descriptions 5 6 See Table 5 2 Network Interface LEDs for a description of these leads See Table 5 3 User Data Port LED to interpret the user data port OK control lead The LED descriptions and control lead descriptions are the same In addition to these LEDs additional control leads can be monitored through the Display LEDs and Control Leads screen These indicators show the current state of each control lead and what they indicate when they are highlighted that is in the On state They are described in Table 5 4 Table 5 4 Additional Control Leads Label Indication What It Means Network Interface LMI OK LMI Operational Status LMI is operating successfully on the first frame relay link on the network interface This control lead is filtered in Leased Line mode User Data Port TXD Transmit Data Data is being sent to the far end device RXD Receive Data Data is being received from the far end device DTR Data Terminal Ready The Data Terminal Equipment DTE is not ready to operate CTS Clear to Send Shows the current state of the DTR control lead This indicator should always be on RTS Request to Send Shows the current state of the RTS control lead This indicator should always be on July 2000 9623 A2 GB20 10
223. r units A FrameSaver unit must be on the other end of the link This is the factory default for management PVCs configured on multiplexed DLCIs see Table 3 7 DLCI Record Options Standard out The device will send standard RIP messages to communicate routing information only about FrameSaver FLEX and SLV units in the network This is the factory default for management PVCs configured on standard DLCls NOTE The router must be configured to receive RIP on the port connected to the FrameSaver unit for the management interface e g Cisco config t router RIP int serialx IP RIP Receive version 1 ctl z WR See Setting Up So the Router Can Receive RIP 9623 A2 GB20 10 July 2000 3 41 Configuration Configuring General SNMP Management Select General SNMP Management to add change or delete the information needed to allow the FrameSaver unit to be managed as an SNMP agent by the NMS supporting the SNMP protocols see Table 3 11 Main Menu gt Configuration Management and Communication gt General SNMP Management You must have Level 1 access to display or configure these options Table 3 11 General SNMP Management Options 1 of 2 SNMP Management Possible Settings Enable Disable Default Setting Enable Determines whether the FrameSaver unit can be managed as an SNMP agent by an SNMP compatible NMS Enable Can be managed as an SNMP agent Disable Cannot be managed as an SNMP agent The F
224. rame Relay Discovery Mode When a Frame Relay Discovery Mode is active the FrameSaver unit discovers network DLCls from the network LMI status response message It configures a network DLCI a user data port DLCI and automatically connects them to create a PVC Main Menu Auto Configuration Frame Relay Discovery Mode Automatically configured network DLCIs are multiplexed and each automatically configured port DLCI carries the same DLCI Number as its corresponding network DLCI These are the same DLCI numbers that would have been available had the FrameSaver unit not been inserted in the link between your equipment and the network NOTE A local Management PVC e g the PVC between the router and the FrameSaver unit s user data port must be configured manually it cannot be configured automatically see Setting Up Local Management at the Central Site The following will occur when a Frame Relay Discovery Mode is selected Discovery Mode Configuration Description 1MPort default Auto configuration is enabled on Port 1 A management DLCI is configured A multiplexed network DLCI containing two embedded DLCIs EDLCIs is configured for Port 1 user data and management data A PVC connection is configured between the network and port DLCIs 1Port Auto configuration is enabled on Port 1 No management DLCI is configured A multiplexed network DLCI is configured for Port 1 user data A
225. rameSaver unit will not respond to SNMP messages nor send SNMP traps Community Name 1 Possible Settings ASCII text entry Clear Default Setting Public in ASCII text field Specifies the first of two names that are allowed to access the objects in the FrameSaver unit s MIB The community name must be supplied by an external SNMP manager whenever the manager tries to access an object in the MIB ASCII text entry Adds to or changes Community Name 1 maximum 255 characters Clear Clears Community Name 1 Name 1 Access Possible Settings Read Read Write Default Setting Read Write Specifies the type of access allowed to the objects in the MIB This is the type of access allowed for external SNMP managers accessing MIB objects using Community Name 1 Read Allows read only access SNMP Get command This includes all objects specified as either read only or read write in the MIB RFCs Read Write Allows read and write access SNMP get and set commands Community Name 2 Possible Settings ASCII text entry Clear Default Setting Clear Specifies the second of two names that are allowed to access the objects in the FrameSaver unit s MIB The community name must be supplied by an external SNMP manager whenever the manager tries to access an object in the MIB ASCII text entry Adds to or changes Community Name 2 maximum 255 characters Clear Clears Community Name 2 3 42
226. rd out The device will send standard RIP messages to communicate routing information about other FrameSaver units in the network Standard RIP messages received on this link are ignored NOTE The router must be configured to receive RIP on the port connected to the COM port configured as the management interface e g Cisco config t router RIP int serialx IP RIP Receive version 1 ctl z WR To create this management interface make sure that Node or COM port IP Information has been set up see Configuring Node IP Information 3 54 July 2000 9623 A2 GB20 10 Configuration Configuring the COM Port to Support an External Modem 9623 A2 GB20 10 Select External Modem Com Port to display or change the configuration options that control call processing for an external device attached to the COM port see Table 3 17 Main Menu Configuration Management and Communication gt External Modem Com Port NOTE A standard EIA 232 crossover cable is required when connecting an external modem to the FrameSaver unit s COM port See Standard EIA 232 D Crossover Cable in Appendix C Connectors Cables and Pin Assignments for cable pin assignments Table 3 17 External Modem COM Port Options External Modem Commands Possible Settings Disable AT Default Setting Disable Specifies the type of commands to be sent over the COM port Disable Commands will not be sent over the COM port AT
227. re enforced Frames that exceed CIR will be marked Discard Eligible DE These frames are counted in the Above CIR but within EIR category until this category is full Once full additional frames are counted as being in the Within CIR category Frames in excess of EIR will be discarded Disable CIR and EIR are not enforced LMI Error Event N2 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 3 Configures the LMI defined N2 parameter which sets the number of errors that can occur on the LMI link before an error is reported Applies to both the user and network sides of a UNI 1 10 Specifies the maximum number of errors LMI Clearing Event N3 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 1 Configures the LMI defined N3 parameter which sets the number of error free messages that must be received before clearing an error event Applies to both the user and network sides of a UNI 1 10 Specifies how many error free messages it will take to clear the error event LMI Status Enquiry N1 Possible Settings 1 2 3 4 255 Default Setting 6 Configures the LMI defined N1 parameter which sets the number of status enquiry polling cycles that the user side of the LMI initiates before a full status enquiry is initiated Applies to the user side of a UNI only 1 255 Specifies the number of status enquiry polling cycles t
228. rity on the following interfaces m Asynchronous async terminal m Telnet m FTP m SNMP Up to two direct or Telnet sessions can be active at any given time that is you can have two simultaneous Telnet sessions or one Telnet session and one active asynchronous terminal session or two simultaneous asynchronous terminal sessions Controlling Asynchronous Terminal Access Direct asynchronous terminal access to the menu driven user interface can be limited by m Requiring a login m Assigning an access level to the port or interface See Configuring the Communication Port in Chapter 3 Configuration for more information about communication COM port configuration options 4 2 July 2000 9623 A2 GB20 10 Security and Logins p Procedure To limit asynchronous terminal access to the menu driven user interface 1 Select the Communication Port options Main Menu gt Configuration Management and Communication gt Communication Port 2 Set the following configuration options as appropriate To Set the configuration option Require a login Login Required to Enable NOTE User ID and password combinations must be defined See Creating a Login Limit the effective access level to Port Access Level to Level 2 or Level 3 Level Level 2 Evers or eve NOTE Regardless of a user s login access level a user cannot operate at a level higher than the access level specified for the port e g if a
229. rk interface using a management PVC or through the COM port Be aware of the following rules when doing a file transfer m You must have Access Level 1 permission to use the put and get commands However you can retrieve the data file for the user history reports regardless of access level m You cannot put a configuration file to the factory cfg or current cfg files under the system directory Configuration files should be put to a customer file cust1 cfg or cust2 cfg then loaded into the downloaded unit s Current Configuration via the menu driven user interface m You can only put a NAM program file nam ocd into a FrameSaver unit You cannot get a program file from the FrameSaver unit to a host m Before putting a download file you must use the bin binary command to place the data connection in binary transfer mode m When transferring SLV user history information to the NMS you can only get a uhbcfull dat file It is recommended that you use the NMS application to get this information see Transferring Collected Data m A data file uhbcfull dat or Imitrace syc cannot be put into a FrameSaver node m LMI packet capture data Imitrace syc is not readable when the LMI Packet Capture Utility is active m The SLV user history file is only available to units with the FLEX SLV feature set FrameSaver SLV units provide an additional feature that allows new software to be downloaded in the background using the selected bandw
230. rom to link The only valid settings for this configuration option are frame relay interfaces that have at least one DLCI or EDLCI defined which are not part of a PVC connection or management link For example if the network interface has no DLCls defined Net1 FR1 would not appear as a valid setting Net1 FR1 Specifies the Network interface as the destination link Destination DLCI Possible Settings 16 1007 Default Setting Initially blank no default Specifies the destination DLCI for a frame relay interface The DLCI must be defined and cannot be part of a PVC connection or management link For multiplexed DLCls at least one EDLCI must be unconnected for the DLCI to be a valid selection NOTES Primary Destination DLCI has no value if Primary Destination Link contains no value For the basic FLEX feature set only one EDLCI per multiplexed DLCI may be used in the PVC connection 16 1007 Specifies the DL CI number Destination EDLCI Possible Settings 0 62 Default Setting Initially blank no default Specifies the destination Embedded Data Link Connection Identifier EDLCI for a frame relay interface when a multiplexed DLCI record is selected as one end of a connection Display Conditions This option only appears when the Primary Destination DLCI contains a multiplexed DLCI record number 0 62 Specifies the EDLCI number 3 34 July 2000 9623 A2 GB20 10 Configurati
231. running on the network interface DCLB Active Net1 FR1 Port 1 A Data Channel V 54 Loopback DCLB is active on the DDS network frame relay link or on the data for the user data port DSU Loopback Active Network 1 A Data Service Unit DSU Loopback a Local Loopback back to the network is currently running on the network interface DTE External LB Active Port 1 An external DTE Loopback is running on the user data port DTE Init Ext LB Active Port 1 The DTE has initiated an external DTE Loopback on the user data port Lamp Test Active The Lamp Test is active causing the LEDs on the faceplate to flash on and off Latching DSU LB Active Network 1 A network initiated latching DSU Loopback is currently running on a 64 kbps clear channel circuit The DSU Latching Loopback 64K CC option must be enabled Main Menu Configuration Network Physical LLB Active Network 1 A network Line Loopback LLB is active on the specified interface Monitor Pttn Active DLCI nnnn frame relay link The unit is monitoring a test pattern on the specified DLCI on the specified frame relay link Monitor Pttn Active Interface A Monitor Pattern test is active on the specified interface This test cannot be activated on user data ports that have Port Use set to Frame Relay provider nnnn indicates a DLCI number of 16 through 1007 frame relay link is one
232. ry information for the network volume and error leaders and DLCI traffic Network Summary Report Provides an overall view of the network Use this report for planning and to predict when a DLCI might run into problems Leaders Summary Report Identifies DLCIs having the highest volume and errors High traffic volume may be increasing latency and the high Health Index rating indicates problems It is a good idea to run these reports daily so a norm can be established The same DLCls should appear Use this chart and table to alert you to possible problems Problems to look for include a normally high volume DLCI is dropped from the list a new DLCI appears on the list check Element Summaries a DLCI has a high Health Index rating but low volume significant differences between a DLCI s average and peak Health Index rating July 2000 9 7 Setting Up Network Health for FrameSaver Devices Elements Summary Report Compares DLCI traffic with volume and the baseline bandwidth utilization and errors Use this report for DLCI detail information and comparison to identify DLCIs with above or below average volume so they can be investigated when there are any significant changes m Supplemental Report Shows DLCI availability and latency The information shown in this report is also on other Health reports However these charts show more than ten DLCIs at a time so you have a broader view of the service provided b
233. s 000 eee eee eee 5 36 Trap Event log 2 a cvscscasdyatatnsd qe wide dor ebd ib dorund ads 5 37 PUP Pile TEABS SES 55 22 2 3 30 29 33 Ga 38 SG Rs dur ideo daa Rl BC ROR maa 5 38 Upgrading System Software 0000 cece cece eee ees 5 40 Activating FLEX SLV Capability in Basic Units 5 40 Determining Whether a Download Is Completed 5 41 Ghangiig SOWA soe iri ester bibe bwbr te obe bebe tid 5 41 Transferring Collected Data 0 200 cece cece eee eee 5 42 July 2000 iii Contents 6 Troubleshooting iv Problem INGICALONS sicecineloiietite wie histad hed hwetebeeltia edad 6 2 Resetting the Unit and Restoring Communication 6 3 Resetting the Unit from the Control Menu sse 6 3 Resetting the Unit By Cycling the Power 0005 6 3 Restoring Communication with a Misconfigured Unit 6 4 Troubleshooting Management Link Feature 2 0 00000 6 5 LMI Packet Capture Utility Feature luuueeeslelleeesese 6 5 Viewing Captured Packets from the Menu Driven User Interface 6 6 AS dccus Chul ari oa qp S Rd UNGUU NOR Ee dea aaa da duse qud Da Rug daria d dus 6 7 Viewing the Tap Event LOJ supesscrecirteesbhRexit rGaduc eem baeis 6 11 Troubleshooting Tables 5223532 9 b RRPERRPEE RED REPE EEPRPEMPREY 6 11 Device PrBDIBIme xor ipe ePEhPCHRERPERRERRTRFEREHREREDPRHSeT 6 11 Frame Relay PVC Problems
234. s only When the Ethernet port is enabled the Would you like to set the Node s IP Destination to Ethernet promptis displayed f you select Yes the Default IP Destination see Table 3 9 Node IP Options is automatically changed to Ethernet so the Ethernet port s Default Gateway Address is used for packets that do not have a route This is required when the NMS is on a different subnet than the unit f you select No the Ethernet port remains disabled Disable The port is not active When the port is disabled the following will occur No alarms or traps configured for the port will be generated All port uses that refer to the Ethernet port like the Default IP Destination and Initial Route Destination will be reset to their default values see Table 3 9 Node IP Options and Table 3 14 SNMP Traps Options IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies the IP address needed to access the Ethernet port 001 000 000 000 223 255 255 255 Shows the IP address for the port which can be viewed or edited Clear Fills the IP address with zeros Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the subnet mask associated with the IP address that is needed to access the Ethernet port 000 000 000 000 255 255 255 255 Set the Ethernet port s subnet ma
235. s received when the link was down a Inactive and disconnected DLCIs Inactive destination DLCIs m Unknown EDLCIs Rx Overruns The number of receiver overruns too many bits on the interface Rx Non Octet Frames The number of non octet frames received on the interface Rx CRC Errors The number of received CRC cycle redundancy check errors Tx Total Errors The total number of transmit errors on the interface including transmits discards and transmit overruns Tx Total Discards The total number of transmit discards on the interface including underrun flushes Tx Underruns The number of transmitter underruns too few bits on the interface 5 34 July 2000 9623 A2 GB20 10 Operation and Maintenance DDS Line Performance Statistics In addition to the statistics collected for all interfaces these additional network line statistics appear when DDS Line is selected from the Performance Statistics menu Main Menu gt Status 5 Performance Statistics 2 DDS Line Table 5 16 DDS Line Performance Statistics Statistic What It Indicates No Signal Count Number of times a No Signal NS condition has occurred Out of Service Count Number of times an Out of Service OOS condition has occurred Out of Frame Count Number of times an Out of Frame OOF condition has occurred Excessive BPV Count Number of times an excessive bipolar violation BPV condition has occurred This is
236. ser history data collected you can click on a particular bar and get an expanded view of the data NetScout Custom History Grenada51 DLCI 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 11 26 17 11 27 17 11 28 17 11 29 16 11 30 16 Wed Oct 21 4 10 301 7 10 301 Click to Zoom Out 8 Click anywhere on this window to return to the previous window view see Step 7 of this procedure Refer to Launching User History and Understanding Custom History Display in Using Custom History of the NetScout Manager Plus User Guide for additional information See Object ID Cross References Numeric Order in Appendix B SNMP MIBs and Traps and RMON Alarm Default to identify OID information being shown 9623 A2 GB20 10 July 2000 8 15 Setting Up NetScout Manager Plus for FrameSaver Devices Monitoring the Agent Using NetScout Manager Plus Once the FrameSaver FLEX agent has been added to NetScout Manager Plus select either the Traffic or Protocol radio button to monitor the newly added agent or one of its DLCls NOTE Only the Traffic and Protocol radio buttons on the application selection bar are supported for FrameSaver FLEX agents The procedure that follows describes how to monitor an agent s traffic The procedure is the same for protocol monitoring but you may be prompted to select a Domain Group as well as an agent or DLCI 8 16 July 2000 9623 A2 GB20 10 Setting Up NetScou
237. ses the COM port Only available when Port Use is set to Net Link see Table 3 16 Communication Port Options PVCname Uses the defined management linkname the name given the Management PVC Only appears when at least one Management PVC is defined for the node General Traps Possible Settings Disable Warm AuthFail Both Default Setting Both Determines whether SNMP trap messages for warmStart and or authenticationFailure events are sent to the currently configured trap manager s Disable Does not send trap messages for these events Warm Sends trap messages for warmStart events only AuthFail Sends trap messages for authenticationFailure events only Both Sends trap messages for both warmStart and authenticationFailure events Enterprise Specific Traps Possible Settings Enable Disable Default Setting Enable Determines whether trap messages for enterpriseSpecific events are sent to the currently configured trap manager s Enable Sends trap messages for enterpriseSpecific events Disable Does not send trap messages for enterpriseSpecific events 3 48 July 2000 9623 A2 GB20 10 Configuration Table 3 14 SNMP Traps Options 3 of 3 Link Traps Possible Settings Disable Up Down Both Default Setting Both Determines whether SNMP linkDown or linkUp traps are sent to the currently configured trap manager s A linkDown trap indicates that the unit recog
238. singAlarm alarmindex RFC 1757 Object being monitored has risen above the set threshold alarmVariable RFC 1757 String i S ler Change in variableName 5 BEC Pun POPE typeString threshold of alarmRisingThreshold by alarmValue RFC 1757 alarmValue AlarmRisingThreshold alarmRisingThreshold or e g Octets received on alarm Falling Threshold Network DDS frame relay rose RFC 1757 to threshold of 1 devLastTrapString devHealthAndStatus mib fallingAlarm alarmindex RFC 1757 Object being monitored has alarmVariable RFC 1757 alarmSampleType RFC 1757 alarmValue RFC 1757 alarmFalling Threshold RFC 1757 devLastTrapString devHealthAndStatus mib fallen below the set threshold String Change in variableName typeString threshold of alarmFallingThreshold by alarmValue AlarmFallingThreshold e g Octets received on Network DDS frame relay fell to threshold of 1 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults RMON Alarm and Event Defaults The FrameSaver unit supports automatic generation of RMON alarm and event information Each alarm sets an SNMP variable to monitor When the threshold set for the monitored variable is exceeded an SNMP trap or a log event is sent Event Defaults Since all events sent are under the control of the FrameSaver unit there is no need to define multiple events for
239. sions between the FrameSaver unit and Telnet client Disable Does not allow Telnet sessions Telnet Login Required Possible Settings Enable Disable Default Setting Disable Specifies whether a user ID and password referred to as the login are required to access the menu driven user interface via a Telnet session If required the login used is the same login used for an menu driven user interface session This option does not affect the TS Access Management Link Enable Requires a login to access a Telnet session Disable Does not require a login July 2000 3 43 Configuration Table 3 12 Telnet and FTP Session Options 2 of 3 Session Access Level Possible Settings Level 1 Level 2 Level 3 Default Setting Level 1 Specifies the highest security level allowed when accessing the menu driven user interface via a Telnet session If a login is required for the session the effective access level is also determined by the user s access level When a login is not required the effective access level is determined by this option This option does not affect the TS Access Management Link NOTE The effective access level is always the lowest one assigned to either the session or the user For example if the assigned Session Access Level is Level 2 but the User Access Level is Level 3 then only level 3 access is allowed for the session Level 1 Allows Telnet access by users with Lo
240. size Excess Burst Size Bits Specifies the maximum amount of data in bits that the network may accept beyond the CIR without discarding frames Be Possible Settings 0 64000 Default Setting 0 Allows you to display or change the DLCI s excess burst size 0 64000 Specifies the DLCI s excess burst size July 2000 3 31 Configuration Table 3 7 DLCI Record Options 3 of 3 DLCI Priority Possible Settings Low Medium High Default Setting High Specifies the relative priority for data received on the DLCI from an attached device also known as quality of service All data on Port 1 is cut through as long as there is no higher priority data queued from another user port The DLCI priority set for an interface applies to data coming into that interface For example the priority set for DLCls on Port 1 applies to data coming into Port 1 from the attached equipment such as a router Display Conditions This option is not available for the network interface Low Data configured for the DLCI has low priority Medium Data configured for the DLCI has medium priority High Data configured for the DLCI has high priority Outbound Management Priority Possible Settings Low Medium High Default Setting Medium Specifies the relative priority for management traffic sent on management PVOs on this DLCI to the network Display Conditions This option is not a
241. sk The range for each byte is 000 to 255 Clear Fills the subnet mask associated with the IP address with zeros 3 50 July 2000 9623 A2 GB20 10 Configuration Table 3 15 Ethernet Port Options 2 of 2 Default Gateway Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies the IP address for the port s default gateway It is used for packets that do not have a route 001 000 000 000 223 255 255 255 Shows the IP address for the port which can be viewed or edited i e a router on the LAN Clear Fills the default gateway s IP address with zeros Proxy ARP Possible Settings Enable Disable Default Setting Disable Determines whether the port can be used to supply the MAC Media Access Control address of a FrameSaver unit at the other end of a PVC using ARP Address Resolution Protocol This technique is used for communication between devices on different networks but on the same subnet Using this technique the Default Gateway Address is provided when there is an ARP request and when data is sent to the gateway the gateway forwards the data to the appropriate device The gateway acts as an agent for the destination device Enable Proxy ARP is enabled on the port Disable The port cannot be used to acquire the IP address of a FrameSaver unit at the other end of the PVC Configuring
242. so initiate a power on reset of the FrameSaver unit Easy Install Select Leased Line or Frame Relay mode for minimal configuration and a quick installation See Appendix A Menu Hierarchy for a pictorial view of the menu hierarchy which represents the organization of the FrameSaver unit s menus and screens 2 4 July 2000 9623 A2 GB20 10 User Interface and Basic Operation Screen Work Areas There are two user work areas m Screen area Where you input information into fields m Function keys area Where you perform specific screen functions Model Number Menu Path Date and Time main config system slv 9623 SLV Device Name Node A 02 25 2000 23 32 Device SERVICE LEVEL VERIFICATION SYSTEM OPTIONS Name SLV Sample Interval secs 60 SLV Delivery Ratio Disable DLCI Down on SLV Timeout Enable Screen SLV Timeout Error Event Threshold 3 Area SLV Timeout Clearing Event Threshold 1 SLV Packet Size bytes 64 SLV Synchronization Role Tributary Function Ctrl a to access these functions ESC for previous menu MainMenu Keys Area Save Message Area Screen Format Description Menu Path Menu selections made to reach the current screen Device Name Customer assigned identification of the FrameSaver unit FrameSaver unit s model number 9623 This unit is has only the basic FLEX feature set 9623 SLV This unit has both the basic FLEX and the advanced FLEX SLV feature sets insta
243. so provides access to captured packet information See Viewing Captured Packets from the Menu Driven User Interface for additional information on this feature p Procedure To use this utility 1 Select the LMI Packet Capture Utility Main Menu gt Control gt LMI Packet Capture Utility 2 Select an enabled frame relay link or Capture Interface either Net1 FR1 or Port 1 3 Start packet capture While capturing data the status is Active Packets in Buffer indicates the number of packets that have been captured Up to 8000 packets can be held When the buffer is full the oldest packets will be overwritten 4 To stop the utility press Enter The field toggles back to Start 5 Upload the data file holding the collected packets to a diskette so the information can be transferred to a Network Associates Sniffer for debugging decoding See Transferring Collected Data in Chapter 5 Operation and Maintenance for additional information about this feature 9623 A2 GB20 10 July 2000 6 5 Troubleshooting Viewing Captured Packets from the Menu Driven User Interface The twelve most recent LMI events are stored in the trace log Once the capture buffer or trace log is full the oldest packets are overwritten To view the most recently captured packets using the menu driven user interface LMI Packet Capture Utility Display LMI Trace Log LMI Trace Log Example main control lmi capture display log 9623 SLV Device Name Node
244. specific support 9623 A2 GB20 10 July 2000 8 1 Setting Up NetScout Manager Plus for FrameSaver Devices Preparation Before getting started you need to copy some OpenLane directories to a NetScout Manager Plus user directory OpenLane provides these directories as a starting point for loading new alarms and creating history files A template of alarms and values for configuring alarms and several templates for creating history files specific to the FrameSaver unit are available OpenLane paradyne directories include the following m Properties paradyne fsd file found in OpenLane netscout alarms directory m Properties paradyne fst file found in OpenLane netscout alarms directory m Alarms slvtemplate fct file found in OpenLane netscout alarms directory m User history pd udh files found in O penLane net scout userHistory directory These files should be moved to NSHOME usr so they can be used See Adding SLV Alarms Using a Template and Creating History Files for additional information 8 2 July 2000 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices Configuring NetScout Manager Plus 9623 A2 GB20 10 For the NetScout Manager Plus main window to appear make sure your environment is set up exactly as specified in your NetScout Readme file You need to Copy the OpenLane directory to a user directory Add frame relay agents to the NetScout Manager Configure agent properties Verify and corr
245. ss Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option 001 000 000 000 223 255 255 255 Adds to or changes the IP address for the trap manager Clear Fills the NMS IP address with zeros Specifies the IP address that identifies the SNMP manager s to receive SNMP traps July 2000 3 47 Configuration Table 3 14 SNMP Traps Options 2 of 3 Initial Route Destination Possible Settings AutoRoute Ethernet COM PVCname Default Setting AutoRoute Specifies the initial route used to reach the specified Trap Manager When proprietary RIP is active only one unit in the network needs to specify an interface or management link as the initial destination All other units can use the default setting Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option AutoRoute Uses proprietary RIP from other FrameSaver devices to learn the route for sending traps to the specified Trap Manager or the Default IP Destination when no route is available in the routing table see Table 3 9 Node IP Options Ethernet Uses the Ethernet port Only appears when the Ethernet port s Interface Status option is enabled see Table 3 15 Ethernet Port Options COM U
246. ss IN 10 3 18 3 19 3 28 3 29 upgrading system software uploading data 5 42 user history adding files 8 10 installing files 8 12 monitoring DLCI 8 13 statistics gathering user interface cannot be accessed external modem Com port options resetting restoring access Telnet session user defined history V V 35 connector straight through cable V 54 Loopback Value Out of Range message variable bindings B 9 B 14 VCI viewing packet capture results virtual path or channel identifier VPI 1 5 W warmStart events General Traps trap B 7 warranty A Web site access to documentation glossary Y Yellow Alarm Alarm Signal July 2000 9623 A2 GB20 10
247. ssociated with the trap circuitld is the name given to the circuit It can be an empty string or a 1 64 byte string within quotes e g Chicago to New York and only appears when a DLCI with circuitID is associated with the trap linkName is the name given to the link Frame relay linkName only appears when a frame relay link has been named and is associated with the trap ifName is the string returned for the SNMP ifName variable Example DLCI 100 Chicago to New York of Network DDS frame relay link In this example a DLCI and a frame relay link are associated with the trap Typically the circuitld is a coded string encoded by the network service provider The following shows an example DLCI 100 cc0402 dec0704 RG21 of Network T1 frame relay link The unit supports the following traps warmStart authenticationFailure linkUp and linkDown enterprise Specific RMON Specific These traps are listed in alphabetical order within each table B 6 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Trap warmStart This trap indicates that the FrameSaver unit has been reset and has stabilized Table B 3 warmStart Trap Trap What It Indicates Possible Cause warmStart FrameSaver unit has just Reset command sent reinitialized and stabilized f Power disruption itself String Variable Binding Unit reset devLastTrapString
248. st procedures July 2000 vii About This Guide viii Section Chapter 7 Chapter 8 Chapter 9 Appendix A Appendix B Appendix C Appendix D Appendix E Index Description Setting Up OpenLane for FrameSaver Devices ldentifies where installation and setup information is located and how FrameSaver units are supported Setting Up NetScout Manager Plus for FrameSaver Devices Describes setup of the NetScout Manager Plus application so it supports FrameSaver units Setting Up Network Health for FrameSaver Devices Describes setup of Concord s Network Health application so reports can be created for FrameSaver units and identifies those reports that apply to FrameSaver units Menu Hierarchy Contains a graphical representation of how the user interface screens are organized SNMP MIBs and Traps and RMON Alarm Defaults Identifies the MIBs supported and how they can be downloaded describes the unit s compliance with SNMP format standards and with its special operational trap features and describes the RMON specific user history groups and alarm and event defaults Connectors Cables and Pin Assignments Shows the rear panel tells what cables are needed and provides pin assignments for interfaces and cables Technical Specifications Equipment List Lists key terms acronyms concepts and sections A master glossary of terms and acronyms used in Paradyne documents is available on the World Wide We
249. sy to use tool for performing tests which include end to end PVC loopback connectivity and physical interface tests Basic configuration allows you to configure FrameSaver devices and set RMON alarms and thresholds Network DLCI Circuit IDs can also be assigned Automatic SLV device and PVC discovery allows all SLV devices with their SLV Delivery Ratio configuration option enabled to be discovered automatically along with their PVCs A FrameSaver unit can be reset from the OpenLane system Firmware downloading provides an easy to use tool for downloading to an entire network or a portion of the network On demand polling of FrameSaver devices and SNMP polling and reporting are available Multiple maintenance schedules allow for the scheduling of more than one periodic maintenance period and provides a report for each scheduled task Multiple Circuit IDs allow multiple access levels so network service providers can offer their customers service level specific access to network management information and so end users can have open access to network management information without losing control of their network s July 2000 9623 A2 GB20 10 About the FrameSaver FLEX 9623 NetScout Manager Plus and NetScout Probes 9623 A2 GB20 10 Provides complete LAN and WAN traffic analysis and monitoring functions for FrameSaver devices The following features are supported using this application Thresholds for RMON 1 Remote Moni
250. t Tx Frames D MIB pdn_FrExt mib E 60 secs None Must be 0 a Tag devFrExtDleiTxFrOutCIR MM configured OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 1 D Tx CIR Utilization D MIB FR DTE MIB 60 secs None Must be 0 RFC 2115 1 min configured Tag frCircuitSentOctets OID 1 3 6 1 2 1 10 32 2 1 7 1 D in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 lin the OID Interface ID of the frame relay link D DLCI number 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained Table B 13 Dynamic DLCI Alarm Defaults NetScout Area Rising Falling Sample Event Threshold Threshold Item Type MIB Tag OID 2 Interval Type Default Default Rx DLCI Link D MIB FR DTE MIB 60 secs Rising 70 of link 65 of link Utilization RFC 2115 1 min capability capability Tag frCircuitReceivedOctets OID 1 3 6 1 2 1 10 32 2 1 9 1 D Tx DLCI Link D MIB FR DTE MIB 60 secs Rising 70 of link 65 of link Utilization RFC 2115 1 min capability capability Tag frCircuitSentOctets OID 1 3 6 1 2 1 10 32 2 1 7 1 D in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 lin the OID Interface ID of the frame relay link D DLCI number 1 D Delta Indicates that the calculated difference between the current value and the previo
251. t Manager Plus for FrameSaver Devices gt Procedure 1 Select the Traffic radio button to monitor the newly added agent or one of its DLCls 2 Highlight an agent in the agent list box so that its DLCIs appear in the DLCI list box under the agent list box 3 If you want to monitor one of the agent s DLCIs highlight the DLCI to be monitored 4 Click on an applicable icon The selected graphical report should open Traffic icons that would be of particular interest are Traffic Monitor and Domain History In the example below the Domain History icon was selected which is actually a real time report NetScout RMON History Grenada43 File View Format Refresh Applications NetScout RMON History Grenada43 Utilizati 11 17 02 11 28 06 11 34 15 11 40 24 Mon Sep 14 NOTE If Size Distribution is the selected View and distribution size has been changed via OpenLane the values shown for the distribution will not be accurate Only default size distributions are tracked 9623 A2 GB20 10 July 2000 8 17 Setting Up NetScout Manager Plus for FrameSaver Devices 8 18 July 2000 9623 A2 GB20 10 Setting Up Network Health for FrameSaver Devices FrameSaver units are compatible with Concord Communication s Network Health software For FrameSaver units with the SLV and SLM reporting feature set Network Health has released the first in a series of software modules that integrate FrameSaver SLV enhanced performance sta
252. t octets but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports Supplemental Reports and Health reports Use trend reports to view individual variables for DLCIs having a high Health Index rating to help locate which variable is causing a problem leading to a DLCI s poor Health Index rating FrameSaver SLV Plus At a Glance Report For FrameSaver units with the SLV and SLM reporting feature set performs trend analysis on up to ten specified variables for DLCIs see page 9 9 for an example This is the first Network Health report to integrate the FrameSaver FLEX SLV unit s unique monitoring capabilities using the unit s SLV advanced network statistics 9 8 July 2000 9623 A2 GB20 10 Setting Up Network Health for FrameSaver Devices Paradyne Frame Saver SLV Plus At a Glance Report WAN Element Largo RedBank dici 10 895 Bytes In bytes sec Latency Maximum Average msac uma Mgr Burst Out Distribution bytes sec 180 12 ex n d1 T r rr3 E Burst Range 1 E Buret Range 2 E Burst Range 3 E Burst Range 4 E Burst Range 5 Network Frame Drops sec Frames Out frames sec Bl 0 00 bytes Bl lt 0200 bytes B lt 0500 bytes DLCI Up Time E 1000 bytes E lt 4000 bytes Link Up Time 95 s SU Auto Range Custom Creatod 10 29 1998 D4 10 07 PM From 10 27 1988 00 10 PM To 10 27 1998 03 39 PM m Trend R
253. te Kbps The frame relay network s operating rate as detected by the unit s network interface 56 m 56 kbps 64KCC m 64 kbps clear channel Auto Rating A line has been detected but the Disconnected unit has not yet synchronized on the frame relay data pattern The line was disconnected Loop Loss dB 0 to 65 Disconnected The loss of signal strength of the received DDS network signal from the local loop Amount of lost signal strength m The line was disconnected Link Operating Mode Disabled 1 Idle Active The status of the ISDN DBM m The ISDN Link Profile is disabled m An ISDN link is not currently needed so there is no ISDN connection The ISDN link is required for frame relay traffic and needs an active ISDN connection 1 If Link Operating Mode is Disabled or Idle the Remote Call ID ISDN Channel and Negotiated Rate fields will not appear July 2000 5 23 Operation and Maintenance IP Routing Table Use the IP Routing Table to see all the routes configured in the FrameSaver unit Main Menu Status IP Routing Table IP Routing Table Screen Example main status ip_rout 9623 SLV Device Name Node A 3 26 2000 23 32 Page 1 of 2 IP ROUTING TABLE Destination Gateway Interface 135 001 001 000 4 026 001 135 001 002 111 x 026 001 135 001 220 000 x x 7 042 001 135 001 221 000 042 001 135 001 220 000 j 042
254. te linkDown trap External Device controlling access Modem Com Port options Commands 3 55 network loopback Transmit Clock July 2000 IN 3 Index F faceplate FDR feature sets advanced FLEX SLY basic FLEX field is blank empty file transfer protocol 3 45 FR Mode LED 5 4 Frame Delivery Ratio FDR 1 7 Frame Relay configuring interface configuring system 3 17 Discovery 3 12 saving a mode change DSOs Base Rate 3 29 Mode LED mode statistics troubleshooting PVC problems 6 13 frames 3 40 FTP 1 5 5 38 file transfers 5 38 initiating a session limiting access Login Required 3 45 Max Transfer Rate Kbps Session 3 45 4 6 function keys G Gateway Gateway Address acting as an agent 3 51 Default General LEDs options 3 22 SNMP management options Traps 3 48 generating reports glossary grouping elements for reports IN 4 H hardware revision NAM HDLC errors frame relay statistics Health and Status messages 5 14 history adding files 8 10 installing files 8 12 monitoring DLCI 8 13 Hop 5 25 hyperlink to more information highlighted text I ICMP IP routing table type Identity displaying Ignore Control Leads 3 52 Inactivity Timeout 3 44 3 53 Initial Route Destination 3 48 Initialize From Network installation installation and setup NetScout Manager Plus N
255. tem Custom Default Setting System Allows you to use the system LMI options or to set specific LMI options for this interface System Use system LMI options see Table 3 1 System Frame Relay and LMI Options Custom Use the following options in this table to configure LMI parameters LMI Error Event N2 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 3 Configures the LMI defined N2 parameter which sets the number of errors that can occur on the LMI link before an error is reported Applies to both the user and network sides of a UNI 1 10 Specifies the maximum number of errors LMI Clearing Event N3 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 1 Configures the LMI defined N3 parameter which sets the number of error free messages that must be received before clearing an error event Applies to both the user and network sides of a UNI 1 10 Specifies how many error free messages it will take to clear the error event LMI Status Enquiry N1 Possible Settings 1 2 3 4 255 Default Setting 6 Configures the LMI defined N1 parameter which sets the number of status enquiry polling cycles that the user side of the LMI initiates before a full status enquiry is initiated Applies to the user side of a UNI only 1 255 Specifies the number of status enquiry polling cycles that can be initiated before a full status enquir
256. tency Current round trip latency measured in milliseconds between the FrameSaver unit and the device at the other end of the multiplexed DLCI connection Unknown appears if communication with the far end device is not successful Avg RdTrip Latency Average round trip latency measured in milliseconds between the FrameSaver unit and the device at the other end of the multiplexed DLCI connection Average round trip latency is measured every SLV sampling interval and the average is computed using packets with the configured SLV Packet Size bytes Table 3 2 Service Level Verification Options over the previous 15 minute period If SLV Packet Size is changed a new average is not available until a new sample has been received Unknown appears if communication with the far end device over the last 15 minutes has not been successful Max RdTrip Latency Same as average Avg RdTrip Latency but storing the maximum value of latency over the previous 15 minute interval Unknown appears if communication with the far end device over the last 15 minutes has not been successful E Only appears for FrameSaver units when the SLV Delivery Ratio option is enabled July 2000 5 29 Operation and Maintenance The statistics collected by the unit depend upon the device at the far end of the connection If the far end device is a FrameSaver SLV unit frame relay latency and FDR DDR performance statistics are collect
257. the Communication Port Select Communication Port from the Management and Communication menu to display or change the communication port configuration options see Table 3 16 Main Menu Configuration Management and Communication gt Communication Port Table 3 16 Communication Port Options 1 of 4 Port Use Possible Settings Terminal Net Link Default Setting Terminal Assigns a specific use to the COM port NOTE Ifthe Default IP Destination is set to COM see Table 3 9 Node IP Options and you change Port Use to Terminal the Default IP Destination is forced to None Terminal The COM port is used for the asynchronous terminal connection Net Link The COM port is the network communications link to the IP network or IP device port 9623 A2 GB20 10 July 2000 3 51 Configuration 3 52 Table 3 16 Communication Port Options 2 of 4 Data Rate Kbps Possible Settings 9 6 14 4 19 2 28 8 38 4 57 6 115 2 Default Setting 19 2 Specifies the rate for the COM port in kilobits per second 9 6 115 2 kbps Sets the communication port speed Character Length Possible Settings 7 8 Default Setting 8 Specifies the number of bits needed to represent one character NOTE Character length defaults to 8 and cannot be changed if Port Use is set to Net Link 7 Sets the character length to seven bits 8 Sets the character length to eight bits Use t
258. the WAN radio button above the Available Elements list 4 Highlight all the DLCIs listed on the Available Elements list or select specific DLCls then select the left arrow button The highlighted DLCIs move from the Available Elements list to the Group Members list 5 Select the OK button when all appropriate DLCIs have been moved to the Group Members list The Add Groups dialog box closes and the newly created group appears on the Groups dialog box See Managing Groups and Group Lists in the Network Health Reports Guide for additional information That chapter also tells you how to customize reports July 2000 9 5 Setting Up Network Health for FrameSaver Devices Generating Reports for a Group Once Network Health has had sufficient time to gather data from the polled DLCIs and the DLCIs have been grouped you can start generating reports When selecting a report Section select WAN from the drop down list See Running Reports from the Console in the Network Health Reports Guide for additional information That section also tells you how to schedule automatic report generation NOTE Network Health provides information with each chart or table generally referred to as a report Click on the hyperlink Explanation of for an explanation of the report and its features You can also refer to the Network Health Reports Guide About Service Level Reports For long term analysis and reporting you will want to license the Serv
259. time Time Slot Discovery in Progress Network 1 Time slot discovery is currently taking place to determine the time slots that will be used for frame relay traffic on the network interface This message only appears when the Time Slot Discovery option is enabled Main Menu gt Configuration Time Slot Assignment Frame Relay Network Assignments and an LMI failure is detected on the network interface s frame relay link Yellow at Network 1 A yellow alarm signal is received on the network interface Possible reasons include Network cable problem T1 facility problem nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Neti FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port Does not apply to a TS Management Link DLCI July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Operation and Maintenance Test Status Messages These test messages appear in the right column of the System and Test Status screen You have the option of allowing the test to continue or aborting the test See Chapter 6 Troubleshooting for more information on tests including how to start and stop them Table 5 8 Test Status Messages 1 of 2 Message What It Indicates CSU Loopback Active Network 1 A Channel Service Unit CSU Loopback toward the network is currently
260. tion key to reset the SLV and DLCI performance statistic counters for the currently displayed DLCI from one of the following screens Performance Statistics Service Level Verification Performance Statistics DLCI m Use the ClrLinkStats function key to reset the frame relay link performance statistics Performance Statistics Frame Relay m Use the ClrDDsStats function key to reset the DDS network line performance statistics Performance Statistics DDS Line 9623 A2 GB20 10 July 2000 5 27 Operation and Maintenance Service Level Verification Performance Statistics 5 28 These statistics appear when Service Level Verification SLV is selected from the Performance Statistics menu Main Menu gt Status Performance Statistics Service Level Verification They only appear for the network interface and only if DLCIs are multiplexed In addition this screen only appears for units with the FLEX SLV feature set when Service Type is set to Frame Relay Table 5 13 Service Level Verification Performance Statistics 1 of 2 Statistic What It Indicates Far End Circuit Number of the multiplexed DLCI or VPI VCI Virtual Path Identifier Virtual Channel Identifier at the other end of the connection If the far end circuit is a DLCI the DLCI number 16 1007 appears If a VPI VCI the number is displayed as xx yyy xx being the VPI number 0 15 and yyy being the VCI number 32 2047 None appears if the
261. tistics into its reporting package see the FrameSaver SLV report example on page 9 9 To get this report you need Network Health R4 01 or higher This chapter includes Network Health information as it relates to FrameSaver FLEX devices It includes the following 9623 A2 GB20 10 Installation and Setup of Network Health and reports Discovering FrameSaver Elements Configuring the Discovered Elements Grouping Elements for Reports Generating Reports for a Group About Service Level Reports About At a Glance Reports About Trend Reports Printed Reports Reports Applicable to FLEX and SLV Devices July 2000 9 1 Setting Up Network Health for FrameSaver Devices For additional information about installing accessing and managing FrameSaver FLEX devices through Concord s Network Health and for information about applicable reports refer to m Network Health Installation Guide to help you install the application m Network Health User Guide to help you get started using the application m Network Health Reports Guide to help you understand and use Frame Relay reports m Network Health Traffic Accountant Reports Guide to help you understand and use Traffic Accountant reports Installation and Setup of Network Health Refer to the Network Health Installation Guide for installation instructions and follow the instructions applicable to your network platform Once Network Health is installed you need to set
262. tivity test Control keys 2 6 lead descriptions Leads Ignore Leads and LEDs 5 3 menu branch 2 4 IN 2 controlling asynchronous terminal access external device access FTP access SNMP access Telnet access conversation elements copying OpenLane directory CRC creating a login 4 11 new PVC connections management links user history files Cross Pair Detection status 5 14 6 7 crossover EIA 232 cable CSU Loopback CTS control lead down 6 7 down to Port Device current software revision D Data Channel Loopback Delivery Ratio DDR 1 7 Link Control Identifier DLCI 3 41 Mode Port physical options 3 25 port connector pin assignments Rate Kbps 3 52 selection criteria uploading SLV and packet capture Date amp Time setting DDR DDS Line Rate Kbps physical network Line statistics 5 35 network interface and cable network interface options DE Set Default IP Destination 3 36 Delete key deleting a login 4 12 Destination 3 48 Default IP DLCI EDLCI Link July 2000 9623 A2 GB20 10 Device messages troubleshooting problems Dial In Access 3 55 disabling SNMP access Discard Eligible DE Disconnect Time Minutes 3 45 3 54 discovering elements DLCls Discovery frame relay frame relay FR Frame Relay Mode saving a mode change 3 14 LMI protocol displaying configuration opt
263. toring Version 1 alarms and events can be configured Performance monitoring can be performed using collected RMON 2 Version 2 data NetScout Manager Plus s Protocol Directory and Distribution functionality allows FrameSaver devices to measure up to eleven network layer protocols and report the amount of traffic generated by each In addition it collects performance statistics from FrameSaver devices Up to 900 samples can be stored in 15 minute buckets with 96 buckets in a 24 hour period for up to five days worth of data Optional standalone NetScout Probes can be used with FrameSaver devices at sites where full 7 layer monitoring an unlimited number of protocols and advanced frame capture and decode capabilities are desired July 2000 1 9 About the FrameSaver FLEX 9623 1 10 July 2000 9623 A2 GB20 10 User Interface and Basic Operation This chapter tells you how to access use and navigate the menu driven user interface It includes the following m Logging On m Main Menu m Screen Work Areas m Navigating the Screens Keyboard Keys Function Keys Selecting from a Menu Switching Between Screen Areas Selecting a Field Entering Information What appears on the screens depends on m Current configuration How your network is currently configured m Security access level The security level set by the system administrator for each user m Data selection criteria What you entered in
264. ts selection from the Test menu to abort all tests running on all interfaces with exception to DTE initiated loopbacks To abort individual tests that are active see Starting and Stopping a Test p Procedure 6 16 To abort all tests on all interfaces Follow this menu selection sequence Main Menu gt Test 2 Select Abort All Tests and press Enter Command Complete appears when all tests on all interfaces have been stopped NOTE Abort All Tests does not interrupt DTE initiated loopbacks July 2000 9623 A2 GB20 10 PVC Tests 9623 A2 GB20 10 Troubleshooting PVC tests can be run on a requested DLCI for a selected interface The FrameSaver unit must be operating in frame relay mode m When PVC tests are on a multiplexed DLCI between FrameSaver devices they are nondisruptive to data so user data can continue to be sent during a test m If the device at one end of the circuit is not a FrameSaver device PVC tests are on a standard DLCI and are disruptive to data Also the Connectivity test would not appear Loopback and send monitor pattern tests are available for each interface on the selected DLCI FrameSaver devices should be at each end of the circuit If a PVC Loopback is started at one end of the circuit the other end can send and monitor pattern tests The example below shows a PVC Test screen for a FrameSaver unit with the multiplexed DLCI 550 selected If a standard DLCI was selected Disruptive
265. unit has not communicated with the other end Far End IP Addr IP Address of the device at the other end of the multiplexed DLCI connection None appears if the FrameSaver unit has not communicated with the other end or if the device at the other end of the multiplexed DLCI does not have an IP Address configured Dropped SLV Responses The number of SLV inband sample messages sent for which a response from the far end device has not been received Inbound Dropped Frames Above CIR Within CIR Between CIR amp EIR Total number of frames transmitted by the far end device that were dropped in transit The counts continue to increment until the maximum value is reached 232 2 then the count starts over The SLV Delivery Ratio option see Table 3 2 Service Level Verification Options must be enabled for these statistics to appear The number of frames transmitted by the far end device that were above the committed information rate and were dropped in transit The number of frames transmitted by the far end device that were within the committed information rate but were dropped in transit The number of frames transmitted by the far end device that were between the committed information rate and excess information rate and were dropped in transit i Only appears for FrameSaver units when the SLV Delivery Ratio option is enabled July 2000 9623 A2 GB20 10 9623 A2 GB20 10
266. up the application so it will support FrameSaver units Each Network Health application provides a different set of functions called a module Each module used requires a separate license to gain access to those features and functions Make sure you license the Poller application so you can poll FLEX units and collect data To use this application 1 Discover network elements units and interfaces in the network 2 Configure the Network Health applications then save them 3 Organize elements into groups for reporting purposes 4 Setup and run reports Setup and operation information is contained in the Network Health User Guide The sections that follow address only the minimal procedural steps needed once you have access to the applications See the Network Health User and Reports Guides for additional startup information and a full discussion of the application s features and how to use them 9 2 July 2000 9623 A2 GB20 10 Setting Up Network Health for FrameSaver Devices Discovering FrameSaver Elements Once licenses are entered and you have access to the applications the Discover dialog box opens Use this dialog box to search for FLEX units in your network and discover their DLCls Saving the results of the search creates definitions in the Poller Configuration which are used to poll the units IP addresses and the Community String for the FrameSaver units must be entered for Network Health to find the FLEX units on th
267. upport 9623 A2 GB20 10 With the OpenLane SLM system s extensive online Help system the application is self documenting and you have access to the most current system information gt Procedure To set up FrameSaver FLEX and FLEX SLV support 1 Start the OpenLane services then access the application 2 Enter Admin for access to customer profiles frame relay access facilities components and PVC components Add FrameSaver devices Create customer profiles Set up historical data collection IM E ico Set up SLV report filters for Web access to report data for FrameSaver devices with the FLEX SLV feature set activated See the Quick Start Installation Instructions to learn how to perform these steps and for additional information July 2000 7 3 Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability Ordering FLEX SLV Activations When advanced FLEX SLV functionality is needed at a site an Activation Certificate Feature No 9623 C1 221 can be ordered which will allow you to activate FLEX SLV features in basic FLEX FrameSaver devices You must have the OpenLane SLM system Release 5 3 or later to activate FLEX SLV capability in FrameSaver devices and to manage your certificate s NOTE If you have a combination of FLEX models in your network a separate Activation Certificate must be ordered for each model Each certificate can be ordered for a single unit or for many units Contact one of the
268. uration overwriting the current configuration m Unit resets itself CAUTION This causes the current configuration to be destroyed and a self test to be performed If no selection is made within 30 seconds or if No n is entered the unit resets itself and no configuration changes are made Once the unit resets itself connectivity is restored and the Main Menu screen appears 6 4 July 2000 9623 A2 GB20 10 Troubleshooting Troubleshooting Management Link Feature A dedicated troubleshooting management link is available to help service providers isolate device problems within their networks This feature allows Telnet or FTP access to the unit on this link Troubleshooting over this link is essentially transparent to customer operations No alarms or SNMP traps are generated to create nuisance alarms for the customer See Configuring Node IP Information in Chapter 3 Configuration for additional information about this feature LMI Packet Capture Utility Feature A packet capture utility has been provided to aid with problem isolation when LMI errors are detected Using this utility any enabled frame relay link on the user data port or network interface can be selected The utility captures any LMI packets sent or received and writes them to a data file called Imitrace syc in the system s data directory so the data can be uploaded and transferred to a Network Associates Sniffer for analysis The LMI Trace Log al
269. ure data 9623 A2 GB20 10 Index local external DTE loopback 3 26 locked out 4 3 4 11 6 4 logging in logging out Login 4 1 creating 4 11 ID 4 11 modifying and deleting 4 12 Required 3 43 B 53 H 3 4 5 4 6 Loopback CSU DSU DSU Latching 3 24 DTE latching 6 22 Port DTE Initiated PVC LOS at Network 5 15 6 9 linkDown trap Loss of Signal linkDown trap M MAC address Main Menu screen branch 2 4 making input selections Management and Communication options 3 35 General SNMP options OpenLane system PVCs 3 39 total number dedicated SNMP troubleshooting link menu branches Configuration main path 2 5 selecting from Menus messages Device Health and Status 5 14 Self Test Results system System and Test Status Test Status July 2000 IN 5 Index access downloading support Mode changing Operating demos 3 15 Data LED Operating 5 23 Test d model number 2 5 modifying a te Monitor 511 test pattern 6 23 DTR Pattern RTS monitoring DLCI history data FrameSaver unit LEDs and control leads using NetScout Manager Plus Multiplexed DLCI 3 33 3 34 3 41 DLCI Type PVCs N N1 LMI Status Enquiry 3 18 3 28 N2 LMI Error Event 3 18 3 28 N3 LMI Clearing Event 3 18 3 28 Name 3 39 1 or 2 Access Access
270. us terminal connected to the COM port Display Conditions This option only appears when Port Use is set to Terminal Enable Requires a login to access the menu driven user interface Disable Does not requires a login Port Access Level Possible Settings Level 1 Level 2 Level 3 Default Setting Level 1 Specifies level of user access privilege for an asynchronous terminal connected to the COM port If a login is required for the port the effective access level is determined by the user s access level When a login is not required the effective access level is determined by this option NOTE The effective access level is always the lowest one assigned to either the port or the user For example if the Port Access Level assigned is Level 2 but the User Access Level is Level 3 then only level 3 access will be permitted for the port Display Conditions This option only appears when Port Use is set to Terminal Level 1 Allows full access and control of the device including monitoring diagnostics and configuration The user can add change and display configuration options and perform device testing CAUTION Before changing the communication port s access level to Level 2 or 3 make sure that the Telnet Session Access Level is set top Level 1 and at least one Login ID is set to Level 1 Otherwise access will be lost If this occurs you must reset the unit to the factory defaults and begin the conf
271. us value is contained 9623 A2 GB20 10 July 2000 B 21 SNMP MIBs and Traps and RMON Alarm Defaults Object ID Cross References Numeric Order The FrameSaver unit supports automatic generation of RMON alarm and event information Each alarm sets an SNMP variable to monitor When the threshold set for the monitored variable is exceeded an SNMP trap is sent and or a log entry is made This table is helpful in identifying alarm conditions being tracked when viewing the NetScout Custom History screen shown below which provides the OID instead of the alarm condition NetScout Custom History Grenada51 DLCI 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 0 11 00 16 11 05 16 11 10 17 11 15 17 11 20 16 11 25 16 Wed Oct 21 1 3 6 1 2 1 10 32 2 1 6 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 4 10 301 13 6 14 1 1795 2 24 2 6 9 4 1 1 17 10 301 See Table B 14 for an RMON history OID cross reference and Table B 15 for an RMON alarm OID cross reference B 22 July 2000 9623 A2 GB20 10 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 1 of 5 Object ID OID Item MIB Tag 1 3 6 1 2 1 2 2 1 1 3 6 1 2 1 2 2 1 5 1 Link Speed MIB MIB II RFC 1573 Tag ifSpeed 1 3 6 1 2 1 2 2 1 10 1 All DLCI LMI Rx Octets MIB MIB II RFC 1573 Tag iflnOctets 1 3 6 1 2 1 2 2 1 16 l All DLCI LMI Tx Octets MIB MIB II
272. ustomized history files specific to the FrameSaver unit These files have a pdn udh user defined history format and are found in the OpenLane netscout userHistory directory The userHistory files should be moved to NSHOME usr so they can be used A separate udh file must be created and loaded for each DLCI or link that will be monitored before a customized user history table can be loaded Use a text editor to create these udh files by m Copying one of the interface specific files DLCI or link and editing it using one of the examples provided as a guide m Copying one of the examples provided and editing the extensions to fit the FrameSaver unit CAUTION Two user history table files are already configured and installed in the unit UserHistory1 and UserHistory2 These files must not be modified These two tables are used to keep SLV data for reports It is always a good idea to rediscover agents and their DLCIs before starting to be sure your agent and DLCI lists are current To rediscover agents and their DLCls select the Learn button on the NetScout Manager Plus main window the FrameRelay and Admin radio buttons still selected July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Setting Up NetScout Manager Plus for FrameSaver Devices B gt Procedure 1 Open a terminal window and go to NSHOME usr 2 Copy an example or interface specific file to a new file that contains the user history table number 3 Open the new
273. vailable on a user data port Low Management data configured for the DLCI has low priority Medium Management data configured for the DLCI has medium priority High Management data configured for the DLCI has high priority 3 32 July 2000 9623 A2 GB20 10 Configuration Configuring PVC Connections 9623 A2 GB20 10 The Auto Configuration feature automatically configures PVC Connections and their DLCI Records PVC Connections can also be created manually see Table 3 8 Main Menu Configuration PVC Connections From this screen you can go directly to the Management PVC screen by selecting the MgmtPVCs function key for easy movement between screens Quick removal of unused DLCIs included in an existing PVC Connection except for HQ Site is also available when the Delete function key is selected and you respond Yes to the Remove otherwise unused components associated with the deleted PVC prompt To configure these options Service Type on the Easy Install screen must be set to Frame Relay Table 3 8 PVC Connection Options 1 of 2 Source Link Possible Settings Port 1 Net1 FR1 Default Setting Initially blank no default Specifies the frame relay interface that starts a PVC connection the from end of a from to link The only valid settings for this configuration option are frame relay interfaces that have at least one DLCI or EDLCI defined that are not part of a PVC connection or manageme
274. vel Verification Options 3 20 SLV options are selected from the System menu see Table 3 2 Main Menu Configuration System Service Level Verification To configure these options Service Type on the Easy Install screen must be set to Frame Relay Table 3 2 Service Level Verification Options 1 of 2 SLV Sample Interval secs Possible Settings 10 3600 Default Setting 60 Sets the inband communications interval between FrameSaver FLEX and SLV devices Inband communications are used to pass frames that calculate latency as well as transmission success and other SLV information 10 3600 Sets the SLV Sample Interval secs in seconds SLV Delivery Ratio Possible Settings Enable Disable Default Setting Disable Determines whether communication of Frame and Data Delivery Ratios FDR DDR between FrameSaver FLEX and SLV devices is enabled To use this capability both ends of all PVCs must be FrameSaver FLEX or SLV devices If some of the units are FrameSaver 9124s or 9624s they must be running software version 1 2 or higher Enable An extra byte for FDR DDR statistics collection is included with each frame which is used at the receiving end to determine the amount of data dropped by the network Disable Extra byte is not included DLCI Down on SLV Timeout Available Settings Enable Disable Default Setting Disable Determines whether missed SLV packets will b
275. vention Used Italic Menu selection sequence Path Brackets Text highlighted in red x July 2000 When Used To indicate variable information e g DLCI nnnn To provide an abbreviated method for indicating the selections to be made from a menu or selections from within a menu before performing a procedural step For example Main Menu Status System and Test Status indicates that you should select Status from the Main Menu then select System and Test Status from the Status menu To provide a check point that coincides with the menu path shown at the top of the screen Always shown within parentheses so you can verify that you are referencing the correct table e g Path main config alarm To indicate multiple selection choices when multiple options can be displayed e g Clear Network Port 1 Statistics To indicate a hyperlink to additional information when viewing this manual online Click on the highlighted text 9623 A2 GB20 10 About the FrameSaver FLEX 9623 This chapter includes the following System Overview System Overview FrameSaver FLEX Feature Sets Basic FLEX Features Advanced FLEX SLV Features OpenLane SLM System NetScout Manager Plus and NetScout Probes The System Solution consists of FrameSaver FLEX units OpenLane SLM system NetScout Manager Plus application Standalone NetScout Probes if needed This solution provides increased manageabil
276. vity Tests can be commanded from the unit s menu driven user interface or the OpenLane system These tests include V 54 Loopback support so the frame relay network service provider can perform a physical loopback from its own switch without having to contact the local service provider for loopback activation m LMI Packet Capture Provides a way of uploading data that has been captured in a trace file so the data can be uploaded and transferred to a Network Associates Sniffer for analysis or viewed via the menu driven user interface When viewed from the menu driven user interface the 12 most recent LMI messages are displayed m Service Provider Support Provides information and tools useful to network service providers which includes the following IP Routing Table Shows the IP routing table for the FrameSaver unit with network as well as host routes the number of hops to the destination the method by which the route was added to the table the interface used to get to the destination and how long the route has been in existence Troubleshooting PVC Provides a dedicated troubleshooting management link that helps service providers isolate problems within their network m Back to Back Operation Allows two FrameSaver devices to be connected via a leased line network or for leased line simulation so that a point to point configuration can be implemented 1 6 July 2000 9623 A2 GB20 10 About the FrameSaver FLEX 9623
277. ware Version hhhh hhh For the network side RMON IN OUT Synchronous Data Port of FR SERVICE Slot 1 Port 1 DDS FR NAM Hardware Version hhhh hhh RMON Logical Layer RMON Frame These values are IN RMON IN 17 48 Relay Logical calculated ifName of the interface Interfaces For the DTE Forthe DCE DTE fName of the interface calculated value 1 RMON Virtual These values are ALL VIRTUAL PVC 65 512 Interfaces calculated based on interface number the probe s internal DLCI number ALL circuit index circuit index 65 RMON Virtual These values are IN VIRTUAL PVC 513 1023 Logical calculated interface number Interfaces For the DTE DLCI number DTE virtual interface iflndex 65 2 513 OUT VIRTUAL PVC interface number For the DCE DLCI number DCE DTE calculated value 1 9623 A2 GB20 10 July 2000 B 5 SNMP MIBs and Traps and RMON Alarm Defaults Standards Compliance for SNMP Traps This section describes the FrameSaver unit s compliance with SNMP format standards and with its special operational trap features All traps have an associated string to help you decipher the meaning of the trap Strings associated with an interface with a substring containing ifString have the following format DLCI diciNumber circuitld of ifName frame relay link linkName dlciNumber is the DLCI number DLCI dlciNumber circuitld only appears when a DLCI is a
278. y and Logins See Configuring SNMP NMS Security Options in Chapter 3 Configuration for more information about security configuration options Modifying a Login Logins are modified by deleting the incorrect login and creating a new one Deleting a Login p Procedure To delete a login record 1 Select Administer Logins Main Menu gt Control Administer Logins 2 Page through login pages records using the PgUp or PgDn function keys until the login to be deleted is displayed 3 Select Delete 4 Save your deletion When the deletion is complete the number of login pages records reflects one less record and the record before the deleted record reappears Example Page 2 of 4 is changed to Page 2 of 3 4 12 July 2000 9623 A2 GB20 10 Operation and Maintenance This chapter includes the following information m Displaying System Information m Viewing LEDs and Control Leads LED Descriptions Control Lead Descriptions m Device Messages m Status Information System and Test Status Messages which includes Self Test Results Messages Last System Reset Date and Time Health and Status Messages Test Status Messages Network LMI Reported DLCIs Status PVC Connection Status Network Interface Status m P Routing Table m Performance Statistics Clearing Performance Statistics Service Level Verification Performance Statistics DLCI Performance Statistics Frame Relay Performance
279. y is initiated LMI Heartbeat T1 Possible Settings 5 10 15 20 25 30 Default Setting 10 Configures the LMI defined T1 parameter which sets the number of seconds between the initiation of status enquiry messages on the user side of the LMI Applies to the user side of a UNI only 5 30 Specifies the number of seconds between the initiation of status enquiry messages in increments of 5 3 28 July 2000 9623 A2 GB20 10 9623 A2 GB20 10 Configuration Table 3 6 Interface Frame Relay Options 3 of 3 LMI Inbound Heartbeat T2 Possible Settings 5 10 15 20 25 30 Default Setting 15 Configures the LMI defined T2 parameter which sets the number of seconds between the receipt of status enquiry messages on the network side of the LMI Applies to the network side of a UNI only 5 30 Specifies the number of seconds between the receipt of status enquiry messages in increments of 5 LMI N4 Measurement Period T3 Possible Settings 5 10 15 20 25 30 Default Setting 20 Configures the LMI defined T3 parameter which is the time interval in seconds that the network side of the LMI uses to measure the maximum number of status enquiry messages that have been received N4 from the user side 5 30 Specifies the interval of time in increments of 5 Frame Relay DSOs Base Rate Possible Settings Nx64 Nx56 Default Setting Nx64 Selects the
280. y the network m Service Level Reports Provide summary information for a group list for a longer reporting period than other reports Executive Service Level Report Provides service level performance for an enterprise on a single page Use this report to assess whether IT service levels are meeting availability and service goals IT Manager Service Level Report Provides service level information for various groups Using this report you can compare service level performance of various groups The report summarizes service levels for a group of DLCIs along with details on individual DLCIs within that group Customer Service Level Report Provides service level information for customers This report is used to provide service level information to service customers to help them determine optimum service levels needed based upon their own traffic data as well as provide documented evidence for increasing CIR It combines daily volume daily Health exceptions bandwidth distribution average Health Index ratings and availability for each DLCI onto a single page m At a Glance Reports Provides consolidated DLCI and network performance information onto a single page At a Glance Report Consolidates bandwidth utilization network traffic events occurring over the reporting period and availability and latency levels information Variables other than bandwidth can be selected for a trend report e g burs
281. your changes Select the Apply Next button to save your change and bring up the next element to be edited Continue until all newly discovered frame relay elements have been modified before selecting the OK button Select the the OK button The Modify Element dialog box closes Select the OK button at the bottom of the Poller Configuration window The modified elements are saved to the database and the units are polled Allow Network Health to continue polling for about a half an hour to allow time for data to be gathered before running any reports 9 4 July 2000 9623 A2 GB20 10 Setting Up Network Health for FrameSaver Devices Grouping Elements for Reports 9623 A2 GB20 10 Once the discovery process is completed and required changes are made the newly discovered elements DLCIs should be organized into a group for Health reporting Grouping makes for easier monitoring and management of similar node types e g all FLEX and SLV elements Once grouped you can then run reports on all DLCls in the network as well as reports on individual DLCls gt Procedure To group elements 1 From the console select Edit Groups from the Reports menu The Add Groups dialog box opens 2 Enter a name in the Group Name field Up to 64 characters can be entered A through Z a through z 0 through 9 dashes periods and underscores _ can be used No spaces can be included and the word All cannot be used 3 Select

9623-A2-GB20-10 - Zhone Technologies

Contents

Download Pdf Manuals

Related Search

Related Contents