nanoConnect Manual - Convergent Design
Contents
1. as this voids the warranty 2 Do not operate the unit in an unprotected outdoor installation or in wet areas Do not expose this product to rain or snow 3 Keep the operating temperature between 5 C and 40 C 40 F and 104 F Avoid conditions which would cause moisture condensation on the outside cover 4 There are no user serviceable components inside the box Only a qualified technician should perform servicing of the unit Opening the box may void the warranty 5 Do not pour water or any other fluid over the box Avoid the use of sharp objects near the box as they may scratch the anodized aluminum case or damage the DIP switch and board 6 Clean only with water with a damp cloth 7 CAUTION Electrostatic Discharge ESD can damage components in this product Although nanoConnect has countermeasures to this hazard installed inside it is always best to avoid damage by using extra caution when adjusting the DIP switch settings Always ground yourself by touching a grounded metal object to discharge any static prior to changing the cables plugged into the nanoConnect 8 Do not touch exposed connector pins and do not insert any metal objects in the connectors 9 Ensure that all connections made to the box including at the other end of the cable are made in ESD safe environments 10 Always transport and store the box in the static protected bag included with the nanoConnect nanoConnect Guide and User sManual2. nanoConnect Guide and Users Manual 5 2 3 Functional Block Diagram nanoConnect 1394 Update 1394 Interface 1394 Update ode Micro Control vaen HDMI r Processor Controller Receiver HD SD SDI HD SD SDI Driver Figure 1 Functional Block Diagram of nanoConnect nanoConnect Guide and User sManual HDMI 3 Installation and Quick Start 3 1 Connections Refer to Figure 2 and the descriptions below when connecting nanoConnect Figure 2 Connectors on the nanoConnect 1 1394 Update Connect to your computer for firmware update and to force a specific output format N HD SD SDI Out Connect to your monitor NLE system or dub target The HDMI format from your HDMI source determines output format See Tips and Troubleshooting for descriptions of how to select video formats on various devices g Status LED User interface indicators for operation of the box LED to the right of the HDMI connector indicates Status 4 DC 5V in Connect the supplied DC power supply unit Warning Use only the power supply provided by Convergent Design Inc Damage to the unit caused by connection to other power supplies is not covered by warranty 2 Power LED Indicates power connected to the unit 2 HDMI In Connect to your HDMI source Note Source video audio must not be encrypted nanoConnect Guide and Users Manual 7
3. 23 8 Specifications 8 1 Inputs HDMI Formats 1920x1080i 60Hz 1920x1080i 59 94Hz 1920x1080i 50Hz 1920x1080p 30Hz 1920x1080p 29 97Hz 1920x1080p 25Hz 1920x1080p 24Hz 1920x1080p 23 98Hz 1280x720p 60Hz 1280x720p 59 94Hz 1280x720p 50Hz 720x486i 29 97Hz 720x576i 25Hz YUV 4 2 2 or RGB 4 4 4 for all formats 8 bit video 24 bit audio at 48kHz 2 channel support now 8 channel coming soon 8 2 Outputs HD SDI Standards Formats Video Format SMPTE 274M 10801 296M 720p SDI Video 4 2 2 SMPTE 292M SMPTE High Def Color Bars RP 219 8 Channel Embedded Audio Audio 24 bit 48Khz SMPTE 299M Same as for Inputs above nanoConnect Guide and User s Manual 24 Connectors 75 O BNC HD SDI Performance Rise Time 160 pS Fall Time 140 pS Amplitude 750mV Alignment Jitter 100 kHz 110 pS Jitter 10 kHz 138 pS Jitter 1 kHz 138 pS Timing Jitter 10 Hz 180 pS SD SDI Standards Video Format SMPTE 125M SDI Video 4 2 2 SMPTE 259M C SMPTE Standard Def Color Bars RP 178 4 Channel Embedded Audio 20 bit 48Khz SMPTE 272M A Formats e 720x480i 29 97Hz 4 3 e 720x576i 25Hz 4 3 Connectors 75 O BNC 8 3 Physical Dimensions e 4 101 mm deep X 1 75 44 mm high X 6 152 mm wide Weight e 1b 0 5 kg 8 4 Power Range e AC Power 100 to 240 V AC 50 60 Hz e Unit Input Power 3 6 to 5 25V center positive 2 5mm jack nanoConnect
4. be obtained from Technical Support Convergent Design Inc 4465 Northpark Drive Suite 201 Colorado Springs CO 80907 EMAIL support convergent design com WEBSITE http www convergent design com VOICE 720 221 3861 or 866 654 0080 nanoConnect Guide and Users Manual 28
5. nanoConnect Connection Diagram 45V HD SD SDI HDMI PWR nanoConnect HDMI Convergent Design Video amp HDMI gt HD SD SDI Audio Status 1394 4 n HDV Deck Camcorder nanoConnect with HDMI 1394 Update Only HD SD SDI Video Audio Figure 3 Connection Diagram 3 2 Status LED The Status LED Light Emitting Diode to the right of the HDMI connector Item 5 above indicates the status of the nanoConnect When operating properly this LED will remain on when video is flowing and will be off when there is no video flow e g color bars are generated If the light is flashing it is for one of two reasons 1 2 flashes The incoming HDMI video is HDCP encrypted nanoConnect can only stream unencrypted video 2 3 flashes The incoming HDMI video is not of a format that the box can handle see Features above for a list of supported formats nanoConnect Guide and User sManual 8 3 3 Device Control Setup The nanoConnect does not offer device control from an editing system to an HDV camera deck Final Cut Pro and Adobe Premiere users may control their devices by connecting the Firewire directly from the computer to the camera deck and choosing Firewire device control in their editing systems Note to JVC BR HD50 deck users deck control must be done using RS 422 directly from the SDI Card to the deck with the latest JVC firmware 1 08 See 3 4 3 10 below for how to setup your system for th
6. Guide and Users Manual 25 Maximum Operating e 3W 8 5 Temperature Ranges Operating e 40 F to 104 F 5 C to 40 C Storage e 5 F to 140 F 20 C to 60 C 8 6 Humidity Operating e Less than 80 non condensing Storage e Less than 90 non condensing nanoConnect Guide and Users Manual 26 9 RMA and Warranty 9 1 Conditions of the Warranty Convergent Design reserves the right to determine if a repair is subject to the warranty agreement Damages caused by products being dropped or mishandled is not covered by this warranty Also damage caused by over voltage conditions on any of the I O connectors is not covered by this warranty Use of any power supply other than the one provided automatically voids the warranty There are no user serviceable parts inside the cabinet Opening the cabinet voids the warranty Transit damage caused by inadequate packaging also invalidates the warranty agreement Please ship the unit in its original packaging if possible All products are shipped prepaid to Convergent Design For insurance reasons Convergent Design cannot accept any product that is returned via U S Postal Service Returns will be accepted from Federal Express UPS DHL or other comparable freight carrier Convergent Design returns the product via a prepaid two day delivery service within the continental United States only if the product is under warranty and subsequently found to be faulty Out of warranty repai
7. I If you are trying to connect SDI to an NLE system does the expected format in the NLE capture settings exactly match the format from your nanoConnect Unplug HDMI and use the Controller application to select appropriate colorbar formats for testing 1080150 1080160 etc On a Sony HDMI source device set the HDV DV SEL option under the In Out Rec menu to HDV 2 Box failed to update Make sure the computer recognizes the box before updating Retry uploading the same code version Roll back to a previous working version nanoConnect Guide and User s Manual 21 e From the Firmware Update tab open refresh the unit power cycle helps e Try the update again e See Help link for more information 3 Lonly see color bars when turn on the box e When there is no HDMI device the nanoConnect displays color bars in the selected output mode 4 My JVC BR HD50 deck outputs flashing video and green through the nanoConnect or else it doesn t flow video at all e Be sure you have updated the firmware on your JVC deck to version 1 08 or later See the following link for details http pro jvc com prof attributes software_dow jsp model_id MDL101 540 amp feature id 17 amp itempath null nanoConnect Guide and Users Manual 22 7 Safety and ESD Precautions 1 Always connect the box to specified power source 100 to 240 V AC 50 60 Hz DO NOT use any power supply other than the one supplied with the nanoConnect
8. Out Setup2 5 Go to DV Output Select DV Locked 3 7 Setting up JVC HDV Devices for 422 deck control 1 Be sure that the firmware in the BR HD50 is updated to version 1 08 or later 2 On the BR HD50 simply set the front switch to Remote 3 In Final Cut Pro go to AV Settings 4 Select Device Control Presets 5 Setit to Sony RS 422 protocol 6 Connect RS 422 cable directly from computer to JVC deck 3 8 Setting desired HD SD SDI Video Format for Sony For the M25U Deck 1 Go to Video Out Menu 2 Select 1080i 720p or 480i 576i 3 If 480i 576i is selected then go to the Down Convert menu and select between Squeeze Letterbox or Edge Crop 4 In the control app set the nanoConnect output format to Native For the HDV AVCHD Camcorders For 1080i use the default nanoConnect output setting Native For 720p use the control app to set output format to Force 720p For SD use the control app to set output format to Force SD xe No 1 2 3 x n a 3 9 Setting desired HD SD SDI Video Format for Canon 1 For 1080i use the control app to set output of nanoConnect to Native 2 Canon outputs 480p when Force 720p is selected which we do not yet support 3 For SD use the control app to Force SD 3 10 Setting desired HD SD SDI Video Format for JVC 1 Set the nanoConnect output format to Native 2 Go to the menu button on the BR HD50 select Video 3 Go to Outformat 50 or 60 choose between 720
9. cribed under Using the Control Application or Updating nanoConnect nanoConnect Guide and Users Manual 12 Question lt 9 An update is available For download Proceed with download E Z F3 gt JExpress Updater e x Updating nanoConnectController 5V HD SD SDI PWR Getting list of updated files nanoConnect I HDMI Convergent Design MM HDMI gt HD SD SDI Copyright c 1997 2005 DeNova Inc Status 1 394 4 All rights reserved worldwide o Figure 5 Control Application Asking for Updates 4 2 Using the Control Application The control application may occasionally display an alert message indicating it has lost communications with nanoConnect If you see such a message we recommend that you check your 1394 cable connections and then power cycle nanoConnect To use the nanoConnect Controller application do the following 1 Connect the nanoConnect to your computer using the 1394 port You must wait for your computer to recognize the box before the control application will work This may take up to 30 seconds for either Windows XP or Mac 2 Open and run the control application Click on the Open or Refresh button under the Control tab The application will then display the current firmware version Figure 6 shows a screenshot of the application nanoConnect Guide and User sManual 13 E nanoConnect Controller cogl Cont
10. dating Figure 10 illustrates a To open connect Firewire and power disconnect HDMI input cable pen Figure 10 Using the Update Application nanoConnect Guide and User sManual 18 2 Before updating be sure that no HDMI cable is plugged into the HDMI port of your unit Click on the Update button to begin the update It is recommended that you record the current version before updating the box so that you can roll back to it if there is some problem with the new version The update process takes 3 6 minutes During that time DO NOT unplug the box A success window will appear when the update is complete See Figure 11 for a screenshot of the update in progress E nanoConnect Controller cogl arta Firmware Update I Diagnostics Reprogramming in progress to 1 1 37 Please wait 1 1 37 to 1 1 37 Erase Program 36 Verify 0 Auto Download v Download Version current Refresh List Help Release Notes User Manual Figure 11 Update Application in Action 3 Once the update is complete nanoConnect will automatically switch from update to operational mode 5 2 Rollbacks Firmware updates will appear periodically on the website If you update your nanoConnect as described above and find problems with the box in your application you can roll back to a previous code version using the update and control appl
11. e camera deck and nanoConnect warm up and stabilize in frequency Avoiding Multiple IEEE 1394 Devices On any reset of the 1394 bus e g on power up or plugging or unplugging a 1394 device nanoConnect searches the bus for the first HDV device it can find Where there is more than one any beyond the first are ignored The order in which devices are queried may change from one reset to the next so it is best never to have more than a single HDV device plugged in at the same time With more than one device on the bus sending out queries in the wake of a bus reset e g nanoConnect and a PC or Mac communications between nanoConnect and an HDV device may fail This is known to happen with the Canon XLH1 camera This seems to result from queries from nanoConnect and the computer arriving at the HDV device too close to one another It is best especially with the Canon camera to include only nanoConnect and a single HDV device on the 1394 bus and plug a computer in only to run the controller application for nanoConnect 6 2 Troubleshooting Guide 1 No video output from the box Confirm output from your HDMI source by plugging directly into an HDMI monitor Confirm colorbar output from by unplugging the HDMI cable and plugging its SDI output into an SDI monitor if you have one available If you are trying to connect to an SDI monitor and is putting out an HD SDI stream is your monitor HD capable or is it limited to SD SD
12. e various products and control schemes 3 4 Final Cut Pro Setup When a 1394 video device is connected to Final Cut Pro it automatically queries whether the input is DV or HDV If it detects an HDV source it will only seek HDV streams and deck control is impossible One way to work around this is to force the video source to DV which is not used except for controlling the HDMI deck or camcorder with the NLE independent of the nanoConnect The following is the procedure for setting up Final Cut Pro for Sony and Canon HDV devices 1 Select the appropriate capture preset for example 1080i50 1080i60 720p60 etc You can capture 8 bit uncompressed assuming you have the necessary disk I O speed and disk space or capture into a codec DVCPro JPEG DNxHD ProRes422 etc 3 Set the device control to FireWire PAL Basic or FireWire NTSC Basic 4 JVC users see 3 6 below for setting up 422 deck control 2 x 3 5 Setting up Sony HDV Devices for 1394 deck control Eject any tapes from deck camcorder Unplug the 1394 connection Go to i Link set Enable HDV to DV conversion M25U users select either DVCam or DV SP as appropriate 5 Down convert settings is a don t care 6 Power cycle deck camcorder AUN 3 6 Setting up Canon HDV Devices for 1394 deck control 1 Eject any tapes 2 Unplug the 1394 connection 3 Go to Function scroll down to Menu nanoConnect Guide and Users Manual 9 4 Go to Play
13. eeeeeeeeeeeeeeee nennen nnns 20 6 1 Operating Tips eerie eese esee tenens tenens ea esa eose status eta suse ta sons tn sens tastes sosta eters NES EEES ESOT EIEE 20 6 2 Troubleshooting Guide 4 Leere eere eese eee eee esssS estoos setate sete teens ease ease tp seta seta seta sete stessa a 21 7 SAFETY AND ESD PRECAUTIONS cesses nnne nnn nnn nnns 23 8 SPECIFICATIONS ener nre xen in eire nino ac ic Pan o an Ec n Aaaa 24 LEBInDirpeec TU S 24 LAPSI M EA 24 8 3 Physical EC nenio SEs 25 La IDA TETN E POEA EE O IENE EE 25 8 5 Temperature Ranges eee eee eese eee e eene stantes sotos tosta suse ta sone oss obst ssie sts sessios ess osassa sesoses 26 Lig nini M 26 9 RMA AND WARRANTY cnn nennen nein enc n nc ic nc io n ic 27 9 1 Conditions of the Warranty eerie e eee ee eese ee eese tenth ats tn seta su seta sensn sens en sees suse tasse tasas enses ens ea 27 9 2 Obtaining AN RMA eC Mu A 28 nanoConnect Guide and User sManual 3 1 Getting Started 1 1 Welcome Congratulations on selecting Convergent Design nanoConnect nanoConnect is shipped from the factory in the most secure packaging available Please inspect the content of the package and
14. ert DV to uncompressed SD as well as HDV to uncompressed HD in real time Finally tape dubs from HDV to HDCAM or DigiBeta entail only a single coax connection via the HD SD SDI cable which carries video audio and time code The nanoConnect is your HDMI connection bringing HDV and DV to your studio and edit bays as well as supporting over the air playout 2 2 Features HDMI HD SD SDI Conversion with embedded audio HDV DV and AVCHD Playback support HDMI input formats 1080160 1080i59 94 1080150 1080p30 1080p29 97 1080p25 1080p24 1080p23 98 720p60 720p59 94 720p50 486129 97 576i25 4 DVI support for formats matching listed HDMI input formats 5 YCbCr 4 2 2 YCbCr 4 4 4 or RGB 4 4 4 HDMI support 6 Cross Conversion and down scale as provided by the deck see compatibility chart available on website 2 3 Eliminates Long GOP HDV editing and associated render times by enabling REAL TIME conversion of HDV to DNxHD DVCProHD and other l Frame Codecs 8 9 100 digital no A D or D A conversions 10 Compatible with Sony HDCam amp DigiBeta Decks 11 NOTE Will not convert HDCP encrypted content 12 Color Bar Output 13 Extremely low latency lt 100 y sec 14 Ability to force 1080i 720p and SD 486i or 576i from Sony HDMI devices that would not otherwise support these formats 15 8 Channel Audio Conversion over HD SDI 1394 based Firmware Updates
15. ication To do this click on the Firmware Update tab illustrated in Figure 12 below There are also links to this user manual and the release notes for each code version nanoConnect Guide and Users Manual 19 S nanoConnect Controller Control Firmware Update Diagnostics Version list refreshed Refresh 1 1 37 Update to 1 1 37 Auto Download vi Download Version current 1 1 37 Refreshlist Help Release Notes User Manual Figure 12 Code Rollback Feature in the Control App Click on refresh list Using the drop down menu select the code you wish to use This tells the application what code to load when it is restarted You will see a dialog illustrated in Figure 13 asking you to restart the application in order to download the selected version Click OK close the application restart it and allow it to download the appropriate code Then proceed with the normal update procedure Please restart A Please restart software to download 1 1 24 software firmware Figure 13 Restart notice 6 Tips and Troubleshooting 6 1 Operating Tips The follow are recommendations for video editing workflow and operation of nanoConnect with other products that may appear in your configuration nanoConnect Guide and Users Manual 20 Equipment Warm Up Time Turn on deck camera and nanoConnect for at least 5 minutes prior to use This lets the crystal oscillators inside th
16. make sure to email us if you find any shipping damage or missing components 1 2 FCC Compliance This professional equipment has been tested and found to comply with the provisions for a Class A digital device under part 15 of the FCC rules These provisions are designed to provide reasonable protection against radio frequency emissions by digital devices in a commercial environment This device may interfere with radio and television reception in residential areas and is required to accept all interference received including that which may cause undesired operation 1 3 Shipping Contents Your nanoConnect should come packaged with the following 1 nanoConnect 2 Power Supply with Changeable Plugs 3 Quick Start Guide 2 nanoConnect 2 1 Overview The Convergent Design nanoConnect is an HDMI to HD SD SDI converter featuring embedded audio and time code This unique product converts the uncompressed YCbCr 4 2 2 or RGB 4 4 4 video and audio from HDMI devices including Sony JVC camcorders and decks into the HD SD SDI format used in professional video applications The nanoConnect offers two distinct advantages over other HDV converters DV as well as HDV support and the ability to playback both 1080i and 720p tapes from a single deck see FAQs for more details Users can connect the HD SD SDI output to their NLE systems and nanoConnect Guide and User s Manual 4 convert HDV through HDMI to DVCProHD The unit can also conv
17. nanoConnect Guide and User s Manual mn b 45V HD SD SDI PWR nanoConnect HDMI Convergent Design HDMI gt HD SD SDI Status 1394 4 Convergent Design 4465 Northpark Drive Suite 201 Colorado Springs CO 80907 http www convergent design com support convergent design com Support 720 221 3861 Toll Free 866 654 0080 2007 Convergent Design Inc All Rights Reserved No part of this publication may be reproduced stored in a retrieval system ortransmitted in any form orby any means electronic mechanical photocopying recording orotherwise without prior written permission Table of Contents TGEFTING STARTED cccescocce exe ecce recreo reser reseiese IHR E ERA E E 1 2 FCC Compliance eere reete eese esee eese etn tn atentos status eta sens se sesto sees suse tasas 1 3 Shipping Contents cerei eee estes esee entes eene aetas ie oann s esiasio ornoo isese 2 NANOCONNEQGT M escucck cuveknucuu a vasa on I IMa a gR aUa Ya Guru ik Ranae VANS Tau p C 2 2 BeAt E6S eei eret epet oso e ex To cea pea ds ac E EESE 2 3 Functional Block Diagramo cesse esee ee sees eren ette eene eon stone ease ense tte stessa 3 INSTALLATION AND QUICK START KA Snc tesi soss S 2 States BOLD eee 3 3 Device Control Setup eere eee eer
18. ned in control mode Refresh Firmware 1 1 37 Output Format Native Color Bars Format 486159 94 SD email support convergent design com Restore Defaults Help 720 221 3861 Figure 7 Output Format Selection nanoConnect Guide and Users Manual 15 2 Color Bars This selects the output test pattern to be displayed on power up before a supported HDMI format has been detected As long as no HDMI input is present you may make changes in this setting and see the effect without power cycling the box Once a supported format has been detected the color bars will correspond to that format even with the HDMI cable unplugged or the HDMI source powered down until you make a change in your Color Bars selection Figure 8 illustrates the various selections fg nanoConnect Controller cogl Control Firmware Update Diagnostics nanoConnect opened in control mode Refresh Firmware 1 1 37 Output Format Native Color Bars Format 486159 94 SD 20p60 HD A 20p50 HD sf email support co 1080 59 94 HD 1080i60 HD Restore Defaults Help 720 221 3861 1080150 HD Figure 8 Color Bars Selection nanoConnect Guide and User sManual 16 Diagnostics The Diagnostics tab in the control application allows you to recover certain diagnostic information that may be helpful to support personnel in understanding and re
19. nvergent Design USE OF THIS SOFTWARE HDMI gt HD SD SDI 2 USER AGREES THAT THIS SOFTWARE IS NOT GUARANTEED TO WORK AS ADVERTISED AND USER WILL NOT HOLD CONVERGENT DESIGN Status mre nmenoxernrm mon Aiax cacTC TMernmnrn 1394 4 3 4 5 Figure 4 Installing the Control Application the PC amp Mac Once you have successfully installed the application Connect the nanoConnect to your computer via the 1394 port It is recommended that the control and update application not be run alongside other applications that use the 1394 port You must wait for your computer to recognize the box before the update application will work This may take up to 30 seconds From the Start Menu on a PC or from the Applications folder in Finder on a Mac launch the newly installed application nanoConnectController In order to run the application you will need the Java Runtime Environment 1 4 1 or better If you encounter problems in launching the application follow the instructions on the product downloads page where the installation files are located When the application starts it will check online for available updates to any component of the update and controller application including any new firmware updates Figure 5 shows the two dialog windows you may see assuming you select Yes in the first window Following any update of the update and controller application the new application will launch and you may proceed as des
20. p 1080i 480i or Native what s on the tape You may also choose 480p however we do not yet support that feature nanoConnect Guide and User sManual 10 4 Controlling nanoConnect 4 1 Preparation To prepare for controlling and updating the nanoConnect complete the following steps Download the update and control application from the website Go to the nanoConnect page at http www convergent design com CD Products nanoConnect htm Here you may download 1 the latest code updates for either PC or Mac 2 Figure 4 shows the installation process Install the update and control application by running the installation file z S nanoConnectController Installer E F gt 5V HD SD SDI About to install nanoConnectController 1 1 37 PWR nanoConnect Convergent Design Inc HDMI Convergent Design Copyriot er HDMI gt HD SD SDI http www convergent design com JExpress Installer c 1997 2005 DeNova Inc Status 1394 4 All rights reserved worldwide nanoConnect Guide and User sManual 11 S e nanoConnectController Installer m l USER AGREES NOT TO HOLD CONVERGENT 4 5V HD SD SDI DESIGN INC LIABLE FOR ANY DAMAGE TO EQUIPMENT OR CORRUPTION OF DATA OR LOSS OF DATA RESULTING FROM THE USE OF THIS PWR SOFTWARE INCLUDING BUT NOT LIMITED TO nanoConnect DAMAGE CAUSED BY THE UNTIMELY CRASHING gt HDMI OF A MACHINE OR EQUIPMENT DUE TO THE Co
21. ranty The warranty will be void if in the opinion of Convergent Design nanoConnect Guide and User sManual 27 the product has been damages through accident misuse misapplication or as a result of service or modification performed not authorized in writing by Convergent Design WARNING The following are not covered under warranty e Damage due to the use of a power supply other than that supplied with NanoConnect e Damage caused by improper connections to external 1394 devices supplying power over the 1394 cable 9 2 Obtaining an RMA It is our policy that all material and repair returns whether in warranty or not are only accepted if an RMA Return Merchandise Authorization number has been issued for the products being returned Any unauthorized shipments will be returned un repaired at the customer s expense Damaged or defective Convergent Design products that are purchased from Convergent Design may be returned for replacement only Convergent Design will not accept returns for any other reason All eligible returns require a Return Merchandise Authorization RMA number E mail Convergent Design Inc at support convergent design com to obtain an RMA number Items must be returned within 10 days of receiving your RMA number Returned product must be in its original packaging with all contents included and must have the RMA number clearly marked on the outside of the package RMA numbers and return address may
22. red products are shipped at customer s expense Turnaround time for warranty repairs normally will not exceed 48 hours excluding shipping time unless extraordinary fault conditions exist A failure analysis report is returned with each product Labor and defects are covered for the warranty period stated on your original invoice from the original date of purchase Only the original purchaser of the products is covered under this warranty The warranty is non transferable If you discover a defect please refer to our Return Merchandise Policy below The warranty covers all Convergent Design hardware defective in material or workmanship Software is warranted in a separate written statement accompanying the software During the warranty period Convergent Design at its option will repair or replace product or product components which in its opinion prove defective Parts and components used in the repair process may be recycled or repaired at Convergent Design s discretion This warranty service will be performed at no charge to the registered owner provided the product is shipped prepaid to Convergent Design Convergent Design will return the repaired product via a like carrier in the continental United States within 48 hours shipping time excluded Convergent Design reserves the right to determine whether a needed repair is subject to the warranty as per its provisions sated herein Transit damage caused by inadequate packing violates the war
23. rol Firmware Update Diagnostics nanoConnect opened in control mode Refresh Firmware 1 1 37 Output Format Native Y Color Bars Format 486159 94 SD z email support convergent design com Restore Defaults Help 720 221 3861 Figure 6 nanoConnect control application screen 3 Perform the desired control operation as described below Control Operations The operations available in the control application are described below Following your selection of a list item checkbox or radio button a message should appear confirming that your selection has been successfully loaded into your nanoConnect box once you select Apply Figures 7 9 show the use of the control app for each operation The interface for the PC and the Mac are identical in operation nanoConnect Guide and Users Manual 14 1 Output Format This setting allows you to choose the video output format from the following options Native camera deck output settings determine format use this setting if connected to an HDV deck 1080i force 1080i output from camera 720p force 720p output from camera 486i 576i force SD output from camera NTSC or PAL Options that force output to a particular format work well for devices that do not themselves have a menu selection for output formats Figure 7 shows selection of Native as an example E nanoConnect Controller cogl nanoConnect ope
24. solving any problems you may experience To manage the diagnostic capabilities of nanoConnect select the Diagnostics tab and click on the Read button to recover information from the firmware Currently the only diagnostic available is a record of the last unsupported HDMI format encountered If nanoConnect recognized the code for this format you should see text describing the format Otherwise you should see unknown The display will also show the raw number for the format code nanoConnect will remember diagnostic information until you have cleared it in the firmware When you have noted all information you wish to convey to support personnel you may click the Clear button in the diagnostic tab so that information recovered later will reflect any new incidents rather than continuing to reflect the problem already considered Figure 9 illustrates the diagnostics tab amp nanoConnect Controller cogl Control Firmware Update Diagnostics Successful read Read Clear Last unsupported video input format cleared Last unsupported video input code cleared Help Figure 9 Diagnostics nanoConnect Guide and Users Manual 17 5 Updating nanoConnect 5 1 Using the Update Application 1 Open the nanoConnectController application Click on the Firmware Update tab and click the Open or Refresh button to display the version firmware now running and display the version to which you will be up
25. te ette etes enses ense tn seta setas ta seta stesso o 3 4 Final Cut Pro Setup eerie eee esee essen enses enata tune ta sens eoero sosi neaei 3 5 Setting up Sony HDV Devices for 1394 deck control cesses 3 6 Setting up Canon HDV Devices for 1394 deck control 3 7 Setting up JVC HDV Devices for 422 deck control eee 3 8 Setting desired HD SD SDI Video Format for Sony eee 3 9 Setting desired HD SD SDI Video Format for Canon eee 3 10 Setting desired HD SD SDI Video Format for JVC csse 4 CONTROLLING NANOCONNECT seeseeeeeeee 4 1 Preparation ais scdsisccvscesadassslscusecsesseapacasedensacssacsendssvavas essessadstusentaepscasccesesedena essess nanoConnect Guide and Users Manual eeecocecececececececececececececee eeececocecccececececececececececee eeecececececececececececececececee 4 2 Using the Control Application eese esser esee ee een enata enata tune tatus ets so seta sone ta sesta sees tuse ss suse ta snue 13 5 UPDATING NANOCONNEQCT M ooo ccccteeceeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeenees 18 5 1 Using the Update Application eee eere ee seen eerte nete tenentes tassa tastes suse ta sene to sensn sees en sees suse ta suu 18 KANlbcie cm 19 6 TIPS AND TROUBLESHOOTING cc
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