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Retail Term Deposit Account Creation User Manual

1. Interests and Deposits x Branch Currency Account Number Account Class i Deposit Dual Currency Deposit Calculation Account E Interest Start Date xd Interest Booking Branch a Charge Start Date E interest Booking Account 22i Interest Statement Charge Booking Branch a 71 Dr Cr Advices Charge Booking Account FI E Interest Rate Based on Cumulative Amount Product Details 10f1 j _ Waive Charges Product Code C Generate UDE Change UDE Currency ILM Product Type ej oen ILM Product Continue Variance on Rollover Effective Date UDE Values 10f1 Z 101 b z Effective Date Open B UDEIld UDEValue RateCode TDRateCode V 4 m D 29 ORACLE Click Deposit tab to input deposit details Interests and Deposits Branch Account Number Interest Deposit Dual Currency Deposit Interest Start Date Deposit Tenor The screen is displayed below Currency Account Class Initial Deposit Amount Rollover Tenor Years Account Class Tenor Months Days Account Tenor Independent Tenor Maturity Date Interest Rate Maturity Amount Years Months Days Next Maturity Date Original Tenor Duplicate F Rollover Interest Rate Based on Cumulative Amount Auto Rollover Rollover Type 9 Principal Close on Maturity Principal Interest i1 Move Interest to Unclaimed Spec
2. Customer Number Name SDNResult Internal Blacklist Check Contact Verification Remarks Details External KYC Remarks 10f1 E Name Value Document Previous Remarks Remarks Audit Outroms BEEN In this screen you can view the applicant s details As per the bank s mandated policy you will have to perform the customer identification check This involves verification of customer address phone number etc The outcome of the various stages is displayed in the Audit block for the verifier to make a decision The outcomes for this stage are PROCEED and REJECT After selecting the outcome save the record by clicking on the save icon of the tool bar The system displays the message The task is completed successfully Click Ok button You will be taken back to the Verify Prospect Contact Details screen Click Exit button to exit the screen The task is then moved to the next activity Other KYC Checks As per the bank s mandated policy you will have to other details like verification of the employer information verification of the income information sources and uses of funds etc Users belonging to the user role KYCEROLE KYC Executive can perform these activities 240 ORACLE 2 3 23 Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the OtherKYCChecks
3. Local Branch E Short Name Customer Number a Customer Name External Reference Customer Category PE Existing Customer M Personal Domestic Professional Contact information Statuses Address 1 Private Customer Address 2 71 Eligible for AR AP Tracking Address 3 O Address4 7 Visited US in last 3 years Zip Code Permanent US Resident Country z3 Status F Mailers Required Power of Attorney Geographic 7 Power of Attorney Resident Status Resident Holder Name Non Resident Akob National Id Country sz Nationality 23 Nationality Gal Language a Telephone ISD Code L Telephone Number Existing Bank Account Details 10tf1 30 E Bank Branch AccountType Account Number Visit Frequency ja m image MIS Fields NSF Details In this screen maintain the following customer details Customer Details In this section specify the basic information of the customer Local Branch Specify the branch code of the customer s local branch Customer Number Specify the customer number for whom the current account is being created You can also select the appropriate customer from the adjacent option list The list displays all the valid and authorized customers maintained in the system External Reference Specify the external reference number Short Name Along with the Customer Code you hav
4. Term Deposit Currency Specify the currency of the customer account You can also select the appropriate currency from the adjoining option list The list displays all the valid currencies maintained in the system Account Class Specify the account class to be used by the account You can also select the appropriate account class from the adjoining option list The list displays all the valid account classes maintained in the system You can choose the appropriate one Account Type Select the account type from the drop down list You can choose one of the following account types e Single e Joint Mode of operation Select mode of operation from the drop down list The options available are e Single e Jointly e Either Any one or Survivor e Former or Survivor e Mandate Holder Branch Specify the home branch code of the customer The option list displays all valid branch codes available in the system Choose the appropriate one Customer No Specify a valid customer number For new customer the user needs to specify the customer number here You can also select the appropriate customer number from the adjoining option list The list displays all valid individual category customers maintained in the system Customer Name The name of the selected customer is displayed here In case of new customers it is blank Term Deposit Amount Specify the term deposit amount Maturity Date Specify the maturity date from the option list
5. Verify details of input ORDTDVER Not Available Modify details of input ORDTDMFY Not Available Sub process Know your cus tomer Retail checks KYC Failure Generate advice of rejection of request for opening of a term deposit Dispatch advice of rejection ORDTDADV Not Available Check if funds are available for opening term deposit account ORDTDCHK Not Available Create customer modify customer details in FLEX CUBE ORDTDSAV Available Available Available Book term deposit ORDTDSAV Not Available Generate term deposit receipt con firmation advice ORDTDSAV Store document ref erence number in FLEXCUBE CSCDOCUP Available Not Available Available ORACLE Stage Title Function ID Callform Exists Upload Availabl e Not available View Avail able Not available Dispatch confirma ORDTDDOC tion advice and store documents col lected from cus tomer Step 3 Decide on Approval for Missing Documents Details In this stage the bank decides whether to approve processing the term deposit opening request as an exception if the account opening with incomplete details documents as an exception is approved If the opening of term deposit with incomplete details documents as an exception is approved the bank proceeds with processing the request and simultaneously
6. Application Category Application Number I Application Branch Application Status Prospect Verification Date Priority Low Account Details Account Number Account Branch Account Description Account Currency Account Type Single Account Class Joint GEW Nominee Customer KYC Details 10f1 E Customer Number Name Details Document Previous Remarks RE S Click Document button to invoke Document Upload screen The verifier will be able to update only remarks and upload documents that he might obtain in this stage Document Upload Document Upload 10tf1 Document Category Document Type Document Reference x Remarks Upload View Lininad Viow You can view the customer details in this screen If the customer information is complete then select the outcome as COMPLETE and save the record by clicking the save icon in the tool bar The system displays the message The task is completed successfully The task is then moved to the next activity 2 3 16 Ascertain if KYC Checks are Required Users belonging to the user role KYCMROLE KYC Manager can perform these activities In case of an existing customer the bank checks if there are any changes to the existing KYC information already available with the bank The KYC check for an existing customer is 205 ORACLE performed only if there are changes in the customer informati
7. Application Number Application Status Customer Details Priority Low Short Name Customer Name Customer Category C Existing Customer Permanent Address Address 1 Address 2 Address 3 Address4 Zip Code Country Passport Details Passport Number Issue Date Expiry Date Legal Guardian Date of Birth Birth Place Birth Country Guardian Image MIS Fields NSF Details Step 1 Verify Details of Input In this stage the bank verifies all the details entered to ensure correctness of information captured In case the details captured are incorrect the bank needs to make the necessary amendments Select the desired record and click the adjoining Acquire button The system displays the information message as xxx Accquire Successful The task will then be moved to your Assigned task list Double click on the record in your Assigned task list The following screen will be displayed 2 30 ORACLE The following screen will be displayed which is similar to the screen in the Input details stage Hi Save 4m Hold Application Category s3 Application Number e Pay In Option Date Status Receive and Verify PayinMode Others v Branch Priority Low x Clearing Type a Bc st eee Customer Details zi Branch Cheque Instrument O z A Cus
8. Obtain Missing Documents in the text box adjoining the Audit button You will be taken back to Receive and Verify screen However if you want to proceed with the process of account creation select the action APPROVE in the text box adjoining the Audit button You will be taken to Input Details task Click save icon in the tool bar The system displays a message The task is completed successfully Click OK button on the message screen You will be taken back to the Approve Account Opening screen Click Exit button to exit the screen The task is then moved to the next activity 2e ORACLE Step 4 Input Details of Term Deposit In this stage the bank captures the complete details required for opening of a term deposit such as customer information details of all the applicants in case of joint accounts contact details deposit amount tenor maturity date nominee details guardian details in case of minor accounts nominees rollover details The bank also uploads signature and photographs of the prospect customer Users belonging to the user role ROEROLE Retail Operations Executive can perform these activities Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the Input Details task to acquire it The system displays the information message as xxx Accquire Successful If you have requisite ri
9. 24 ORACLE Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the KYCDecision task to acquire it The system displays the message The task is completed successfully If you have requisite rights double click on the task in your Assigned task list and invoke the following screen KYC Decision H save lt i Hold Application Category Application Number Application Branch Application Status Prospect Verification Date Priority Low Account Details Account Number Account Branch Account Description Account Currency Account Type Account Class TEI Nominee Customer KYC Details 10f1 Customer Number Name SDNResult Internal Blacklist Check Contact Verification Remarks Other KYC Remart I External KYC Remarks 10f1 Name Value Document Previous Remarks Remarks Audit Outcomes BENE In this screen you can view the complete information of the applicant The outcome of various stages of KYC R sub process is displayed in the Audit block Based on these information you can inform the customer if you enter into a relationship with the prospect continue relationship in case of an existing relationship or not as part of the parent process Based on the decision select the outcome as FAILED or PASSED and save t
10. Intermediary Code Intermediary Description rii mM al Primary Customer Secondary Customer Tertiary Customer Interests And Deposits MIS Documents InterestPayoutDetails TD Payout Details Previous Remarks Remarks Audit In this screen you can modify the editable fields After modifying the required details click save icon in the tool bar You will be taken back to Verify Details task Click save icon in the tool bar to save the record The system displays the message The task is completed successfully Click the OK button in this screen You will be taken back to the Modify Details screen Click Exit button to exit the screen The task is then moved to the next activity Step 3 KYC Retail Review Info This process includes checks like SDN check internal blacklist check contact details verification etc The account is opened only when the customer passes all these checks In case of non clearance of any of the checks the account opening process is terminated The bank verifies all the details documents to ensure that the information documents required to carry out KYC checks are obtained In case the details captured are incorrect the bank makes the necessary modifications If the verification is successful the bank proceeds to conduct KYC checks Once KYC checks are carried out the result is passed on to the parent process If any o
11. Transaction Date Old MIS New MIS 2 3 10 Viewing Balance Transfer Log Click Transfer Log button to invoke Balance Transfer Log screen Balance Transfer Log Account Balance Transfer Log Details 10f1 JE Branch ProductCode Financial Year Transaction Date GL Code MISClass OldMISCode New MIS Cod 2 3 11 Specifying Interest Payout Details You can pay out interest through demand draft banker s cheque or PC To enable this you need to capture the interest payout details using Interest Payout Details screen Click Interest Payout Details button interest Payout Details Branch Code Currency Account Customer No Application Number Bankers Cheque Demand Draft PC Instrument Details Instrument Type Bank Code Currency Payable Branch Beneficiary Details Beneficiary Address Beneficiary Name PassporviC Number Narrative E ORACLE 2 3 11 1 Specify the following details Branch Code The system displays the branch code Account The system displays the account number Currency The system displays the currency code Interest Rate Based on Cumulative Amount Check this box to indicate that the system should arrive at the interest rate of a new deposit using the cumulative amount of other active deposits under the same account class custom
12. and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Contents NEN ionis PP 1 1 TT dJntroduction 2 d e Pt ied Mt tudes pb Pe Pa beo b sided 1 1 1 2 ZAUdlence s ie oce td dee c i agita be D B ds 1 1 1 38 Documentation Accessibility essen eene 1 1 1 4 AbbteviatlOris 2 05 4 eir tenete ue rct e Go eee IE Ere e ER noe rna e ees 1 1 1 5 Organization 9 ede er e UE HERR Eon E US Yeh DE CRIT re doxes 1 1 1 6 Related Documents 4 5 xi dene ai mde t n dre ote um ee 1 2 1X Glossary ot 160D8 oooiubeoe app debet een det eiae e tetur 1 2 2 Creation of Retail Term Deposit Account eseeseee 2 1 2 1 InttoductiOns eiim Rb cU GERE ge bns 2 1 2 2 Stages in Retail Term Deposit Creation essssss em 2 1 2 3 Process Flow Diagratm t eina eti Eee htec tdg ct lee he e P ad 2 2 2 3 1 Capturing Primary Customer Details ssssene 2 5 2 3 2 Capturing Secondary Customer Details seen 2 8 2 3 8 Capturing Tertiary Customer Details seen 2 9 2 3 4 Uploading Documents sssssssssssseees eene nnne nnns 2 10 2 3 5 Specifying Main Details sss 2 15 2 3 6 Specifying Nominee Details sssssssssess eene 2 17 2 3 7 Specifying Interest Detail
13. arranges to follow up with the customer for submission of the pending details documents The decision remarks of the approver are captured In this screen you can view the basic account customer and document details The verifier should be able to view the contents of the document uploaded Users belonging to the user role RCSMROLE Retail Customer Service Manager can perform these activities Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the Approve Account Opening task to acquire it The system displays the information message as as xxx Accquire Successful If you have requisite rights double click on the task in your Assigned task list and invoke the following screen Receive and Verify El Save fill Hold Application Category TDA2 Application Number OpenRetailTermDepos Date 2012 11 07 Status Receive and Verify Branch 001 Priority Low Account Details Customer Details Branch 001 Term Deposit Currency GBP Account Type Osingle Joint Mode of Operation Single S Branch 001 23 CustomerNo 001003062 CustomerName Bob Term Deposit Amount 10 000 00 VlExisting Customer Account Class Primary Customer Secondary Customer Tertiary Customer Documents Remarks Audit elt duly PROCEED M Prev Remarks After viewing the details if you want to obtain the missing documents before approval then select the action
14. e Branch e Account Number Storage Details Capture the following storage details in this section eM ORACLE 2 4 Storage Reference Number Specify the storage reference number Place of Storage Specify the place where the document is stored Date of Storage Specify the date on which the documents were stored Time of Storage Specify the time of document storage Select the action Document Stored in the textbox adjoining the Audit button in this screen and save the record by clicking the save icon in the tool bar The system displays the message The task is completed successfully Click Ok button Limit Validation for TD Opening The Input and authorization limit set up for a user for different currencies in SMDRLMNE Role Limits Maintenance is validated for Term Deposit transactions made through the following fast path ORDTDINP Input limit to be validated At the time of input authorization of a deposit transaction if there is a breach of limit then system displays a configurable override message 2345 ORACLE 3 Function ID Glossary C M CSCDOCTR 2 35 MICACCTM 2 24 I ISCTXMIS oes 2 24 I ORACLE
15. Application Category Application Number col E Application Branch Application Status Customer Details Date Priority Low Customer Details Local Branch 23 Short Name Customer Number PI Customer Name External Reference Customer Category zzi Existing Customer LIEU Personal Domestic Professional Contact Information Statuses Address 1 c3 F Private Customer Address 2 cai 71 Eligible for AR AP Tracking Address 3 cal i 5 Mddruns4 7 Visited US in last 3 years Zip Code 7 Permanent US Resident Country I Status 7 Mailers Required Power of Attorney E Geographic Power of Attorney Resident Status Resident HolderName Non Resident Dues National Id Country P Nationality la Nationality a Language a Telephone ISD Code Las Telephone Number Existing Bank Account Details 10tf1 i L l E Bank Branch Account Type Account Number Visit Frequency 4 m d r Image MIS Fields NSF Details For further details refer to the section Capturing Primary Customer Details in this chapter is ORACLE 2 3 3 Capturing Tertiary Customer Details Click Tertiary Customer button to capture customer details The following screen is displayed E Teritary Customer El save lt i Hol
16. Existing Customer Check this option if the selected customer is an existing customer e ORACLE 2 3 1 Capturing Primary Customer Details Click Primary Customer button to capture customer details The following screen is displayed Primary Customer H save lt i Hold Application Category Application Number i Application Branch Application Status Customer Details Date Priority Low Customer Details Local Branch sz Short Name Customer Number a Customer Name External Reference Customer Category mc Existing Customer Main Personal Domestic Professional Contact information Statuses Address 1 ci E Private Customer Address 2 2 Eligible for AR AP Tracking Address 3 Lge rw 5 Address F Visited US in last 3 years Zip Code mj Permanent US Resident Country ss Status 7 Mailers Required Power of Attorney o Geographic F Power of Attorney Resident Status Resident Holder Name Non Resident canons National Id Country sz Nationality sz Nationality ad Language Telephone ISD Code Telephone Number Existing Bank Account Details 10f1 4 Ez E Bank Branch AccountType AccountNumber Visit Frequency 4 n r imana MIQ Fialde NCE Natsile Here you can maintain the following details Application Category Specify the application category to which the application belong
17. of attorney holder Telephone ISD Code Specify the international dialling code for the telephone number of the power of attorney holder The adjoining option list displays valid ISD codes maintained in the system Select the appropriate one Telephone Number Specify the telephone number of the power of attorney holder Existing Bank Account Details If the customer is an existing bank customer then specify the following details Bank Name Specify the name of the bank in which the customer is holding an account Branch Code Indicate the name of the bank s branch in which the customer is holding an account Account Type Specify the type of account the customer is holding Account No Specify the existing account number of the customer Visiting Frequency Specify the number of times the customer visits or transacts with the existing bank oe ORACLE 2 3 14 Capturing Primary Customer Personal Details Click Personal tab to view the following given screen Primary Customer El save 45 Hold Application Category Application Branch Date Customer Details Local Branch Customer Number External Reference Main Personal Domestic Professional Personal Prefix 1 Prefix 2 Prefix 3 Gender Male Female Other Prefer Not to Disclose Email Home Phone ISD Home Phone Work Phone ISD Work Phone Mobile ISD Code Mobile Number Fax ISD Code Fax
18. over s the term deposit receipt confirmation advice to the customer Users belonging to the user role RCSEROLE Retail Customer Service Executive can perform these activities Receive and Verity Workflow Reference OpenRetailTD4006 Priority Low Application Category Application Number TESTAPP273 Date Status input Details Branch Priority Low Account Details Customer Details Branch Term Deposit Currency Account Type Branch Customer No Customer Name Term Deposit Amount Mode of Operation M Existing Customer Account Class Primary Customer Secondary Customer Tertiary Customer Documents Prev Remarks Remarks Specify the following basic details in this screen Application Category Specify the application category to which the application belongs The option list displays all valid application categories maintained in the system Choose the appropriate one Application Number The system displays the application number Date The system displays date of application Branch The system displays the branch code Status The system displays the current status of the application Priority Select the priority for the creation of the term deposit account for a customer from the adjoining drop down list This list displays e Low e Medium e High Account Details Capture the basic account details of the customer here Branch Code The current logged in branch is displayed here aa ORACLE
19. 3 Function ID Glossary has alphabetical listing of Function Screen ID s used in the module with page references for quick navigation Related Documents e Procedures User Manual e Core Entities User Manual Glossary of Icons This User Manual may refer to all or some of the following icons Icons Function X Exit Add row Delete row EE Option List Ve ORACLE 2 1 2 2 2 Creation of Retail Term Deposit Account Introduction This process instigates with the receipt of the term deposit opening form and the related documents from a prospect customer for opening of a term deposit The bank verifies the details documents submitted for opening of a term deposit to ensure completeness In case of missing details documents the bank either decides to proceed further only after obtaining the missing details documents or processes the request with necessary approvals without waiting for the missing details documents The bank as well captures the details of the term deposit to be opened which is followed by KYC checks In case of an existing customer the bank does the KYC checks only if there are any change in the existing KYC information of the customer and in case of a new customer the bank necessarily performs the KYC checks If the KYC checks are not passed the application is rejected In case the prospect customer passes the KYC checks the bank creates a new
20. ORACLE Retail Term Deposit Account Creation User Guide Oracle FLEXCUBE Universal Banking Release 12 0 2 0 0 Part No E49740 01 September 2013 Retail Term Deposit Account Creation User Guide September 2013 Oracle Financial Services Software Limited Oracle Park Off Western Express Highway Goregaon East Mumbai Maharashtra 400 063 India Worldwide Inquiries Phone 91 22 6718 3000 Fax 91 22 6718 3001 www oracle com financialservices Copyright 2007 2013 Oracle and or its affiliates All rights reserved Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not develo
21. View Here you need to specify the following details Document Category Specify the category of the document to be uploaded Document Reference The system generates and displays a unique identifier for the document Document Type Specify the type of document that is to be uploaded Upload Click Upload button to open the Document Upload sub screen The Document Upload sub screen is displayed below Documents z Ratio Upload Upload View Ns Document Path Browse In the Document Upload sub screen specify the corresponding document path and click the Submit button Once the document is uploaded through the upload button the system displays the document reference number View Click View to view the document uploaded 20 ORACLE In Retail Term Deposit Creation process Document Upload feature is not available in all the stages Its availability in this process is given below Stage Title Function ID Callform Exists Upload Availabl e Not available View Avail able Not available Receive and verify term deposit account opening form amp other documents ORDTDAPP Available Available Available Decide on approval for missing docu ments details ORDTDRCV Available Available Available Input details of term deposit ORDTDINP Not Available
22. ccount Customer No Application Number Bankers Cheque Demand Draft PC Counterparty Counterparty Bank Code Counterparty Account Currency Bl Bi Beneficiary Details Beneficiary Address E Beneficiary Name Passport IC Number Narrative 31010 You need to specify the following details under this tab Counterparty Counterparty Bank Code Specify the bank code of the bank of the counterparty The option list displays all valid bank codes maintained in the system Choose the appropriate one Counterparty Account Specify the account number of the counterparty The option list displays all valid account numbers that are applicable Choose the appropriate one Currency The system displays the currency of the counterparty account Beneficiary Details Beneficiary Name Specify the name of the beneficiary of the PC Passport IC Number Specify the passport IC number of the beneficiary of the PC Narrative Enter the comments if any Beneficiary Address Specify the address of the beneficiary of the PC Capturing Primary Customer Details Click Primary Customer button to capture customer details The following screen is displayed dab ORACLE Primary Customer B save lt M Hold Application Category Application Number 2 Application Branch Application Status Customer Details Date Priority Low M Customer Details
23. customer record in case of a new customer updates the customer details in case of an existing customer The bank opens a term deposit in the relevant system and dispatches hand over s the term deposit receipt confirmation advice to the customer Stages in Retail Term Deposit Creation In Oracle FLEXCUBE the process for opening a retail term deposit is governed by several user roles created to perform different tasks At every stage the users with requisite rights need to fetch the relevant transactions from their task lists and act upon them Similarly at different times the system will make calls to certain web services to process the transaction The retail term deposit opening process comprises the following stages e Receive and verify term deposit account opening form and other documents e Decide on approval for missing documents details e Input details of term deposit e Verify details of input e Modify details of input e Sub process Know your customer Retail checks e Block customer in Oracle FLEXCUBE e Generate advice of rejection of request for opening of a term deposit e Dispatch advice of rejection e Check if funds are available for opening term deposit account e Create customer modify customer details in Oracle FLEXCUBE e Book term deposit e Generate term deposit receipt confirmation advice e Store document reference number in Oracle FLEXCUBE e Dispatch confirmation advice and store documents collected from custom
24. d Application Category Application Number 2 Application Branch Application Status CustomerDetails Date Priority Low Customer Details Local Branch az Short Name Customer Number Laz Customer Name External Reference Customer Category PL j Existing Customer UR Personal Domestic Professional Contact Information Statuses Address 1 i F Private Customer Address 2 F Eligible for AR AP Tracking Address 3 2 ame iS 3 5 Aglaia aaa F Visited US in last 3 years Zip Code Permanent US Resident Country az Status 7 Mailers Required Power of Attorney Geographic F Power of Attorney Resident Status Resident Holder Name Non Resident National Id Country PL Nationality la Nationality Language a7 Telephone ISD Code a Telephone Number Existing Bank Account Details 10f1 i Go al blia Bank Branch AccountType Account Number Visit Frequency rgm m al Image MIS Fields NSF Details For further details refer to the section Capturing Primary Customer Details in this chapter 29 ORACLE 2 3 4 Uploading Documents You can capture the customer related documents in central content management repository through the Documents screen Click Documents button to invoke this screen Advices Checklist Document Upload 1 Of 1 Go E a Document Category Document Reference Document Type Remarks Ratio Upload Upload
25. dress 2 Address 3 Address 3 Address 4 Address 4 Primary Customer Secondary Customer Tertiary Customer Interests And Deposits MIS Documents InterestPayoutDetails TD Payout Details Previous Remarks Remarks Audit Specify the following details Nominee Details Name Specify the name of the nominee Date of Birth Specify the date of birth of nominee Relationship Specify the relation of the customer with the nominee Address1 Specify the first line of the address of the nominee Address2 Specify the second line of the address of the nominee Address3 Specify the third line of the address of the nominee 2 ORACLE Address4 Specify the forth line of the address of the nominee Minor Select this option if the nominee is a minor Guardian Details Guardian Name Specify the guardian name of the minor Relationship Specify the relation of the minor with the guardian Address1 Specify the first line of the address of the guardian Address2 Specify the second line of the address of the guardian Address3 Specify the third line of the address of the guardian Address4 Specify the forth line of the address of the guardian ORACLE 2 3 7 Specifying Interest Details Enter interest details by invoking the Interest and Deposits screen Click Interest and Deposit button to invoke this screen
26. e person who has been given the power of attorney Address Specify the address of the power of attorney holder Country Specify the country of the power of attorney holder Nationality Specify the nationality of the power of attorney holder Telephone ISD Code Specify the international dialling code for the telephone number of the power of attorney holder The adjoining option list displays valid ISD codes maintained in the system Select the appropriate one eT ORACLE 2 3 2 Telephone Number Specify the telephone number of the power of attorney holder Existing Bank Account Details You can capture the following details of existing bank accounts of the customer Bank Specify the name of the bank with which the customer has an existing account Branch Specify the branch of the above bank with which the customer has an existing account Account Type Specify the type of existing account of the customer Account Number Specify the account number of the existing account of the customer Visit Frequency Specify the frequency of customer visit to the bank for the account mentioned above For new customers all the details mentioned above have to be manually input Capturing Secondary Customer Details Click Secondary Customer button to capture customer details The following screen is displayed Secondary Customer XxX H save lt i Hold
27. e to capture the customer s abbreviated name The description that you capture is unique for each customer It helps in conducting a quick alpha search or generating queries regarding the customer Customer Name The full name of the selected customer is displayed eer ORACLE 2 3 13 Customer Category Specify the category in which the customer belongs You can also select the appropriate customer category from the adjacent option list and indicate the category under which the particular customer is categorized Each customer that you maintain can be categorized under any one of the categories that you have maintained in the system Existing Customer If the customer is the existing customer then this field is checked and you cannot edit the same Capturing Primary Customer Main Details Click Main tab to input the following contact details of the customer Contact Information Address Specify the address of the customer ZIP Code Specify the ZIP code that forms a part of the contact address Country Specify the country in which the customer resides You can also select the appropriate country from the adjacent option list The list displays a list of countries maintained in the system Mailers Required Check this box to indicate whether the mailers required or not Statuses Private Customer Check this box to indicate that the customer is a private customer Permanent US Resident Status Check th
28. er Only users who have procured the relevant access rights can perform activities under a stage 2 ORACLE 2 3 Process Flow Diagram Seek approval to proceed with overrides Legend CL Computer Aided Human Tack E System Task Human Task Step 1 Receive and Verify TD Account Opening Form and Documents In this stage the bank receives the term deposit opening form and the related documents from a prospect customer for opening of a term deposit The bank verifies the details documents submitted for opening of a term deposit to ensure completeness In case of missing details documents the bank either decides to proceed further only after obtaining the missing details documents or processes the request with necessary approvals without waiting for the missing details documents The bank then captures the details of the term deposit to be opened which is followed by KYC checks In case of an existing customer the bank does the KYC checks only if there are any change in the existing KYC information of the customer ee ORACLE and in case of a new customer the bank necessarily performs the KYC checks If the KYC checks are not passed the application is rejected In case the prospect customer passes the KYC checks the bank creates a new customer record in case of a new customer updates the customer details in case of an existing customer The bank opens a term deposit in the relevant system and dispatches hand
29. er and currency Rollover Interest Rate Based on Cumulative Amount Check this box to indicate that the system should arrive at the rollover interest rate of a new deposit using the cumulative amount of other active deposits belonging to the same account class customer and currency Bankers Cheque Demand Draft Tab You need to specify the following details under this tab Instrument Details Bank Code Specify the bank code of the bank at which the demand draft banker s cheque was issued The option list displays all valid bank codes maintained in the system Choose the appropriate one Payable Branch Specify the branch at which the demand draft banker s cheque is payable The option list displays all valid branch codes of the selected bank Choose the appropriate one Instrument Type Specify the type of instrument used for interest payout Currency Specify the currency in which the instrument is drawn Beneficiary Details Beneficiary Name Specify the name of the beneficiary of the demand draft banker s cheque Passport IC Number Specify the passport IC number of the beneficiary of the demand draft banker s cheque Narrative Enter the comments if any Beneficiary Address Specify the address of the beneficiary of the demand draft banker s cheque 228 ORACLE 2 3 11 2 PC Tab 2 3 12 Click PC tab to capture the details of PC Interest Payout Details Branch Code Currency A
30. es maintained in the system Select and click the appropriate account class All the facilities maintained for the account class will be applicable for the current account to be created Pay In Option Specify the following details Pay in Mode Select the term deposit pay in option from the drop down list The options available are anig ORACLE 2 3 5 e Cheque e Others Clearing Type Specify the clearing type You can choose the appropriate clearing type from the option list If the pay in mode is Cheque it is mandatory to specify the clearing type Cheque Instrument Number Specify the cheque number if the initial deposit is made through cheque If the pay in mode is Cheque it is mandatory to specify the cheque instrument number Cheque Date Specify the date of the cheque If the pay in mode is Cheque it is mandatory to specify the cheque date Drawee Account Number Specify the drawee account number If the pay in mode is Cheque it is mandatory to specify the drawee account number Routing Number Specify the routing number You can choose the appropriate routing number from the option list If the pay in mode is Cheque it is mandatory to specify the routing number Specifying Main Details Click Main Tab to enter the following details Account Type Select the account type from the drop down list The options available are e Single e Joint Country Code Specify the c
31. f the checks fail the relevant regulatory internal authorities are informed Once KYC checks are carried out the result is passed on to the parent process Here you perform the Know Your Customer check on the customer The KYC check depends upon the regulatory environment within which your bank operates and its internal KYC policies d ORACLE Bank initiates the process of KYC C review for a customer as a part of parent process with all the relevant information in the system This process comprises the following stages e Verify prospect customer details e Ascertain if KYC checks are required e SDN checks e Verify SDN Match e Inform Regulatory Internal authorities on KYC checks failure e Internal Black List check e Verify customer prospect contact details e Other KYC Checks e KYC Decision 8 ORACLE E E v E3 Muman Task 2 3 15 Verify Prospect Customer Details Users belonging to the user role KYCEROLE KYC Executive can perform these activities Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the Sub process KYC Review task to acquire it The system displays the information message as xxx Accquire Successful ae ORACLE If you have requisite rights double click on the task in your Assigned task list and invoke the following screen Verify Prospect Customer Details El save 4 Hold
32. ghts double click on the task in your Assigned task list and invoke the following screen Term Deposit Input Details H save dy Hola EX gt m Workflow Reference OpenRetailTermDeposit378 Priority Low Application Category TDCAT Application Number OpenRetailTermDepos Pay In Option Date 2011 01 04 Status Receive and Verify PayinMode Others Branch ei Priority Low Clearing Type Account Details Customer Details Cheque Instrument Branch 000 Number Customer No 000006149 Cheque date Term Deposit Currency GBP Customer Name CHIDU1 Drawee account number Account Number P Term Deposit Amount 20 000 00 Routing No SD Reference Number Existing Customer RMID RM Name AccountClass TDA2 ET Nominee Account Type Single Options Joint C Track Receivable Country Code M Replicate Customer Mode of Operation Single Signature Account Open Date Auto Deposit Alternate Account Number Ana Dapesw stance Clearing Bank Code Sweep Type No Sweep Address 1 Master Account Number Rate Intermediary Details Location Intermediary Required Media Intermediary Details 10f1 8 El intermediary Code Intermediary Description lu it Primary Customer Secondary Customer Tertiary Customer Interests And Deposits MIS Documents InterestPayoutDetails TD Payout Details Previous Remarks Remarks Audit EJ Here you can specify the following details Application Category The system displays the appl
33. he record by clicking the save icon in the tool bar The system displays the message The task is completed successfully Click Ok button The task is then moved to the Main process e ORACLE Step 1 Block Customer in the System For an existing customer if the KYC check fails then the system will block all the existing accounts for the customer as per the bank s internal guidelines The failed customers will be added into the internal backlist database Step 2 Generate Advice of Rejection of Request for Opening TD In this stage the bank generates term deposit receipt confirmation advice mentioning the complete details of the term deposit opened by the bank Step 3 Dispatch Advice of Rejection In this stage the bank dispatches the advice of rejection to the prospect The documents obtained along with the deposit opening form if any are also returned as part of this activity Users belonging to the user role ROEROLE Retail Operations Executive can perform these activities Step 4 Check if Funds are Available for Opening TD Account In this stage the bank checks whether the funds are available for opening the term deposit account In case the deposit amount is by way of cash cheque the bank checks the appropriate settlement account to confirm receipt of deposit amount In case the deposit amount is by way of transfer from another account of the bank the bank checks the account balance Users belonging to the u
34. ial Amount F Move Principal to Interest Unclaimed Rollover Amount Recurring Deposit installment Frequency E Auto Payment Takedown E Move funds on Overdraft F Move Maturities to Unclaimed Payment Branch Payment Accounts Nadamntinn Meere Pay In Option n In this screen you can view the interest rate and the maturity amount at any stage of term deposit account opening You can also specify the term deposit payout details under this tab Specify the following details Deposit Tenor The system calculates the tenor of the deposit account to the difference between Interest start date and Maturity date and displays it In case of change in maturity date the system changes the deposit tenor However system allows you to specify a different tenor for payout term deposits You can indicate the deposit tenor for the payout TD by selecting one of the following options e Account Class Tenor If you select this option then system defaults the account class deposit tenor for the payout TD during payout TD creation e Account Tenor If you select this option then the original deposit tenor of the parent TD is considered as the deposit tenor for the payout TD By default this option is selected e Independent Tenor If you select this option then you can specify a different TD represented in terms of years months and days 20 ORACLE Note System validates that
35. ication category to which the application belongs Application Number The system displays the application number Branch The system displays the branch code 2 13 ORACLE Date The system displays date of application Status The system displays the current status of the application Priority The system displays the priority of the term deposit account creation Priority can be one of the following e Low e Medium e High Account Details Specify the following account details of the customer in this section Branch Code The current branch in which the account is being created is displayed Term Deposit Currency Specify the currency to be used for the account You can also select the account currency from the adjacent option list The list displays all the currencies maintained in the system Account Number Specify the account number of the customer from which the initial deposit is made SD Reference Number The system displays the SD reference number Customer Details Specify the following details Customer No The system displays the customer number Customer Name The system displays the name of the customer Existing Customer This field is checked if this option was checked in the Receive and Verify screen Account Class Specify the account class for the account You can also select the account class from the option list provided The list displays all the account class
36. information is modified All nominee details are also sent for SDN check 2 3 18 Verify SDN Match The bank checks the applicant s name for terrorism related black listing against the SDN database maintained by the Office of Foreign Assets Control OFAC In case of a no match the process proceeds In case of a match positive partial you can verify the match again using the OFAC guidelines Users belonging to the user role KYCMROLE KYC Manager can perform these activities 2 96 ORACLE 2 3 19 Go to the Assigned queue in the system Click Acquire button adjoining the Verify Partial Match task to acquire it The system displays the message The task is completed successfully If you have requisite rights double click on the task in your Assigned task list and invoke the following screen E Verify Partial Match El save dS Hold Application Category Application Number l Application Branch Application Status Prospect Verification v Date Priority Low v Account Details Account Number Account Branch Account Description e Account Currency Account Type 9 Single Account Class Joint DEIN Nominee Customer KYC Details 10f1 zs E Customer Number Name SDNResult Details Document Previous Remarks Remarks In this screen you can view the applicant s details In case of a positive SDN match the bank informs the regulat
37. is box to indicate that the corresponding director is a permanent US resident Visited US in last 3 years Check this box to indicate that the beneficial owner has visited US in the last three years Geographic Resident Status Indicate the customer s resident status The options are as given below e Resident e Non Resident National ID Specify the national Id of the customer Nationality Specify the nationality of the customer You can also select the nationality of the customer from the adjacent option list The list displays a list of countries maintained in the system 228 ORACLE Language As part of maintaining customer accounts and transacting on behalf of your customer you will need to send periodic updates to your customers in the form of advices statement of accounts and so on Indicate the language in which your customer wants the statements and advices to be generated Power of Attorney If the FATCA is enabled at the bank and the check box Power of Attorney is checked here then it is mandatory to specify the Power of Attorney information Power of Attorney Check this box to indicate that the customer account is to be operated by the power of attorney holder Holder Name The person who has been given the power of attorney Address Specify the address of the power of attorney holder Country Specify the country of the power of attorney holder Nationality Specify the nationality of the power
38. me SDN Failure Report Date SDN Failure Report Mode Internal Reporting Blacklist Failure Report Date Blacklist Failure Report Mode Document Previous Remarks Remarks Outros BENNNEEEEN 2 3 20 Internal Blacklist Check Users belonging to the user role KYCEROLE KYC Executive can perform these activities Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the Internal Blacklist Check task to acquire it The system displays the message The task is completed successfully If you have requisite rights double click on the task in your Assigned task list 2 38 ORACLE 2 3 21 Click Internal Blacklist Check button to invoke Blacklist Check screen The verifier will be able to update only remarks and upload documents that he might obtain in this stage Blacklist Check El save fh Hold Name Sequence Number Date of Birth Address 1 Country Address 2 Remarks cal Address 3 Alias Name Address 4 SDN Details 10f1 8 E Name Date ofBirth Country Remarks Sequence Number Address 1 Address2 Address3 Address4 In this screen you can view the applicant s details If the applicant s name is listed in the bank s internal list of global blacklisted customers you can report it to the internal authorities of the bank You can continue with the proces
39. on including details of nominee and mandate holder In all other cases of new and existing customers KYC checks are mandatory Ascertain KYC Check Required H save fi Hold Application Category TDCAT Application Number OpenRetailTermDepos Application Branch 000 Application Status Prospect Verification Date 2011 01 04 Priority Low Account Details AccountNumber 000006150287 Account Branch 000 Account Description Account Currency GBP AccountType Single AccountClass TDA2 Joint GEW Nominee Customer KYC Details 10f1 s V Customer Number Name Details i7 000006150 CHIDU2 Document Previous Remarks Remarks You can view the customer details and save the record by clicking the save icon in the tool bar Outcome for this stage can either REQUIRED or NOT REQUIRED The system displays the message The task is completed successfully The task is then moved to the next activity 2 3 17 SDN Check In this stage the bank checks the applicant s name for terrorism related black listing against the SDN database maintained by the Office of Foreign Assets Control OFAC In case of a no match the process proceeds In case of a match positive partial you can verify the match again using the OFAC guidelines A system Task is created which invokes the external service to do the SDN check for all new applicants and any existing customers whose
40. orm and other supporting documents in a safe and accessible location The bank also captures e The details of the documents stored e While storing the bank ensures that all the required documents as per the bank s policy are available in the storage Users belonging to the user role ROEROLE Retail Operations Executive can perform these activities You can store the current account opening form and other supporting documents are stored in a safe and accessible location This storage information can be recorded using Store Documents screen You can capture the storage details in this stage Click Acquire button adjoining the Store Documents task to acquire it The system displays the message The task is completed successfully If you have requisite rights double click on the task in your Assigned task list and invoke the following screen Store Documents X New 3 Enter Query Workflow Reference Priority Low M Application Category Application Number Application Branch Application Status Document Storage Date Priority Low Account Details Storage Details Customer No Storage Reference Customer Name Place of Storage Customer Account Branch Date of Storage Account Number Time of Storage Document Prev Remarks Remarks In this screen the following information can be stored Account Details The following customer information is displayed e Customer Number e Customer Name
41. ory agency OFAC or any other similar agency about the SDN match of the prospect customer However if the match is cleared you can continue with the subsequent KYC checks Save the record by clicking the save icon in the tool bar The Outcomes for this stage are Cleared Not Cleared The system displays the message The task is completed successfully Click Ok button The task is then moved to the next activity Inform Regulatory Internal Authorities on KYC Checks Failure In case of a positive SDN match the bank informs the regulatory agency OFAC or any other similar agency about the SDN match of the prospect customer The bank may also inform its internal authorities in case of positive SDN match and or if the prospect customer is blacklisted internally Users belonging to the user role KYCMROLE KYC Manager can perform these activities aot ORACLE Hl save lt i Hold Application Category Application Branch Date Account Details Account Number Account Description Account Type WE Nominee Customer KYC Details 1 Of 1 Application Number Application Status Prospect Verification Priority Low Account Branch Account Currency 9 Single Account Class Joint E Customer Number Name SDNResult Internal Blacklist Check Contact Verification Remarks KYC Passed Die 4 A m Information to Regulatory Authority Na
42. ountry code You can choose the appropriate country code from the option list Mode of Operation Select mode of operation from the drop down list The options available are e Single e Jointly e Either Any one or Survivor e Former or Survivor e Mandate Holder Account Open Date Specify the date on which the account was opened Alternate Account Number Specify the alternate account number if any anlo ORACLE Clearing Bank Code Specify the clearing bank code The option list displays all valid clearing bank codes maintained in the system Choose the appropriate one Address Specify the address of the customer Media Specify the media You can also select the media from the option list provided The list displays all the media maintained in the system Select and click the appropriate media Options Track Receivable Check this box to track the receivables Replicate Customer Signature Check this box to replicate the customer signature Auto Deposit Auto Deposit Balance Specify the auto deposit balance Sweep Type Specify the sweep type The drop down list displays the following options e No Sweep e Default from Account Master Account Number Specify the master account number Rate Specify the rate Intermediary Details Intermediary Required Check this box to indicate that intermediary is required If you do not check this box the system will not allow you to specify the other intermedia
43. ped or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate failsafe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing This software or hardware and documentation may provide access to or information on content products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content products
44. pplying interest to an account Specifying MIS Details Enter MIS details by invoking the Management Information System Screen Click MIS button to invoke this screen Customer Account MIS Application Number OpenRetailTermDepos Calc Method Pool Code Customer 000006149 Rate Code ag Account Level 000 Fed al mro 3 Rate Type Fixed X Pool Code z3 Reference Rate F Link to Grou Account Class TDA2 Sonica a k Currency GBP MIS Group E Default MIS Group m Transaction MIS Composite MIS Cost MIS Transaction MIS 1 ls Composite MIS 1 FE Cost MIS 1 as Transaction MIS 2 IE Composite MIS 2 PL Cost MIS 2 a Transaction MIS 3 az Composite MIS 3 PL Cost MIS 3 a Transaction MIS 4 a Composite MIS 4 P CostMIS 4 E Transaction MIS 5 Laz Composite MIS 5 PL CostMIS 5 a Transaction MIS 6 a7 Composite MIS 6 E ls Transaction MIS 7 asl Composite MIS 7 EL Transaction MIS 8 zz Composite MIS 8 az m s r ChangeLog Transfer Log Refer the Management Information System User Manual for further details 20 ORACLE 2 3 9 Viewing Change Log Click Change Log button to invoke Change Log screen LZ Change Log Contract Reference Contract Change log _ MIS Class
45. pulated Years Specify the number of years in the rollover tenor Months Specify the number of years in the rollover tenor Days Specify the number of years in the rollover tenor Payout Type Specify the payout type The drop down list displays the following payout types e Banker s Cheque e Payments e General Ledger e Account e Term Deposit e Demand Draft You can choose the appropriate one from the drop down list Percentage Specify the percentage of the total amount that will be paid out in the selected mode Offset Branch Specify the offset branch code Offset Account Specify the offset account number The option list displays all valid offset account numbers maintained in the system Choose the appropriate one Narrative Enter your comments on the payout in the selected mode if any eee ORACLE 2 3 8 Click Dual Currency Deposit tab to specify the dual currency deposit details interests and Deposits Branch Currency Account Number Account Class Interest Deposit Dual Currency Deposit Dual Currency Deposit Application Number Linked Currency a Currency Option Product Option Contract Reference Exchange Rate Linked Currency Settlement Account fh Linked Currency GL x Fixing Days Yield Enhancement Inception Fair Value Refer the Applying Interest Product on Account chapter in the Interest and Charges User Manual for details about a
46. ry details Intermediary Code Specify the intermediary code The option list displays all valid and active intermediary codes maintained in the system Choose the appropriate one You can specify the intermediary code only if you have checked the box Intermediary Required Intermediary Description Based on the intermediary code selected the system displays the description of the intermediary Intermediary Ratio If there are multiple intermediaries you need to specify the ratio of individual intermediary contribution toward the TD amount 46 ORACLE 2 3 6 Specifying Nominee Details Click on Nominee tab to specify the following details Term Deposit Input Details H save 4 Hold Workflow Reference OpenRetailTermDeposit378 Priority Low Y Application Category TDCAT Application Number OpenRetailTermDepos Pay In Option Date 2011 01 04 Status Receive and Verify M PayinMode Others Branch 000 Priority Low Clearing Type Account Details Cheque Instrument Customer Details Number Branch SENE CustomerNo 000006149 Chiique date Term Deposit Currency GBP beo Customer Name CHIDU1 Drawee account number Term Deposit Amount 20 000 00 Routing No SD Reference Number 7 Existing Customer RMID RM Name AccountClass TDA2 Main Nominee Nominee Details 10f 1 M Name Guardian Name Date of Birth Relationship Relationship Address 1 Address 1 Address 2 Ad
47. s essssssss eee 2 19 2 3 8 Specifying MIS Details sss nnne 2 23 2 3 9 Viewing Change Log sessi 2 24 2 3 10 Viewing Balance Transfer Log sssssssss eene 2 24 2 3 11 Specifying Interest Payout Details essen 2 24 2 3 12 Capturing Primary Customer Details essen 2 26 2 3 13 Capturing Primary Customer Main Details sese 2 28 2 3 14 Capturing Primary Customer Personal Details suse 2 30 2 3 15 Verify Prospect Customer Details sse 2 34 2 3 16 Ascertain if KYC Checks are Required ssssssssssssess 2 35 2 91 SDN Checker ep etit peg peritum 2 36 2 3 18 Verify SDN MRC a OE essei atenta nk a da LR o doa nne E24 2 36 2 3 19 Inform Regulatory Internal Authorities on KYC Checks Failure 2 37 2 3 20 Internal Blacklist Check sss 2 38 2 3 21 Verify Customer Prospect Contact Details sess 2 39 2 3 22 Other RYC CROCK S iso i Re RR hie CR 2 40 2 9 23 I RVG DEEI O S i d p coeds hg EG GERE FORI E BORRAR Ee RES 2 41 24 Limit Validation for TD OPEN orenera aE EA AREE emen 2 45 3 Function ID Glossary ini irent ee tes 3 1 1 1 1 2 1 3 1 4 1 5 1 Preface Introduction This manual is designed to explain the Term Deposit creation module of Oracle FLEXCUBE It provides an overview of the
48. s You can select the appropriate application category from the option list Application Number The system displays the application number Application Branch Specify the displays the branch code You can select the appropriate application branch from the option list Date The system displays date of application Application Status The system displays the current status of the application 25 ORACLE Priority The system displays the priority of the term deposit account creation Priority can be one of the following e Low e Medium e High Customer Details In this section maintain the following basic customer details Local Branch The system displays the branch code of the local branch of the customer Customer Number The customer number is displayed here Short Name Specify the short name of the customer Customer Name Specify the full name of the customer External Reference The system displays the external reference if any Customer Category The system displays the customer category to which the customer belongs Existing Customer If this field is checked in the Receive and Verify screen then the same is displayed here You can Click P button to display the customer details in the Customer Details screen Contact Information Adderss Specify the address of the customer ZIP Code Specify the ZIP code that forms a part of the address Country Specify the code
49. s of creating account only when the customer passes these checks The outcomes for this stage are PROCEED and REJECT Select the outcome as PROCEED and save the record by clicking the save icon in the tool bar If the customer clears the check In case the customer is a blacklisted customer select the outcome as REJECT The system then will move to Inform Regulatory Authorities Stage The system displays the message The task is completed successfully Click Ok button The task is then moved to the next activity Verify Customer Prospect Contact Details Users belonging to the user role KYCEROLE KYC Executive can perform these activities Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the Internal Blacklist Check task to acquire it The system displays the message The task is completed successfully aoe ORACLE 2 3 22 If you have requisite rights double click on the task in your Assigned task list and invoke the following screen Verify Prospect Contact Information Hl save lt i Hold Application Category Application Number Application Branch Application Status Prospect Verification Date Priority Low Account Details Account Number Account Branch Account Description Account Currency Account Type Single Account Class Joint WEI Nominee Customer KYC Details 10f1
50. s the account class tenor is subject to change On rollover the system picks up the account class default tenor and applies it to the TD However this you can change this anytime during the life cycle of the TD When you change this and save the record the system will display a configurable override Re pick account class tenor on rollover restrictions exists at account class The rollover tenor represented in days months and years will be null and you cannot change it e Account Tenor This is the default value of the rollover tenor if the option Re pick up account class tenor on rollover is not checked However you can change the default option anytime during the life cycle of the TD On changing and saving the record the system displays a configurable override Re pick account class tenor on rollover restrictions exists at account class The system displays the rollover tenor in terms of days months and years with the original tenor of the TD You cannot change the rollover tenor The system calculates the next maturity date by adding the account tenor to the current maturity date e Independent Tenor If you select this it is mandatory for you to specify the rollover tenor in terms of days months and years The rollover tenor should be within the minimum and maximum tenor specified at account class level 221 ORACLE The account tenor is defaulted as the deposit and rollover tenor for the child TD after the account class is po
51. ser role ROEROLE Retail Operations Executive can perform these activities Step 5 Create Customer Modify Customer Details in the System If the applicant is a new customer then a new customer record is created in the system In case of an existing customer the customer s KYC information is updated Similarly if a joint account is opened where multiple customer IDs need to be created updated then the same is done in the system as part of this activity Step 6 Book Term Deposit In this stage the bank creates the term deposit in Oracle FLEXCUBE and also links it to the customer ID In case of a deposit in joint names the bank links all the applicable customer IDs to the deposit account Step 7 Generate Term Deposit Receipt Confirmation Advice In this stage the bank generates term deposit receipt confirmation advice mentioning the complete details of the term deposit opened by the bank Step 8 Store Document Reference Number in the System The bank stores the document reference in Oracle FLEXCUBE for future reference The documents that are captured and uploaded into the DMS system generates a reference number which are linked to the contract reference number and saved in Oracle FLEXCUBE for future reference san ORACLE Step 9 Dispatch Confirmation Advice and Store Documents In this stage the bank dispatches hands over the term deposit receipt confirmation advice to the customer The bank stores the deposit opening f
52. tail Operations Executive can perform these activities In case verification is not successful then you may need to modify few details Go to the pending list in the system The system displays all the pending activities Click Acquire button adjoining the required task to acquire it The system displays the information message as XXx Accquire Successful ii ORACLE If you have requisite rights double click on the task in your Assigned task list and invoke the following screen B Save M Hold Application Category Date Branch Account Details Branch Term Deposit Currency Account Number 3 Application Number Status Priority Customer Details Customer No Customer Name Term Deposit Amount Receive and Verify Low Pay In Option Pay in Mode Clearing Type Cheque Instrument Number Cheque date Drawee account number Others v as cl ia SD Reference Number 3 si Existing Customer Routing No RMID a lg RM Name Account Class zs WEW Nominee Account Type Single Options Joint Track Receivable Country Code he ial Replicate Customer Mode of Operation Single X Signature Account Open Date E5 Auto Deposit Alternate ASEPTE z Auto Deposit Balance Clearing Bank Code laz Sweep Type No Sweep Address 1 Master Account Number Rate Intermediary Details Location bal Intermediary Required Media az Intermediary Details 10f1 I Es E
53. task to acquire it The system displays the message The task is completed successfully If you have requisite rights double click on the task in your Assigned task list and invoke the following screen Other KYC checks El save lt i Hold Application Category Application Number f Application Branch Application Status Prospect Verification Date Priority Low Y Account Details Account Number Account Branch Account Description Account Currency Account Type Account Class Ey Nominee Customer KYC Details 1 Of 1 E Customer Number Name SDNResult Internal Blacklist Check Contact Verification Remarks Other KYC Remart I External KYC Remarks 10tf 1 Name Value Document Previous Remarks Remarks In this screen you can view and verify the applicant s details After verifying the details select the outcome as PROCEED and save the record by clicking the save icon in the tool bar The system displays the message The task is completed successfully Click Ok button The task is then moved to the next activity KYC Decision After verifying and evaluating the KYC information bank decides whether it should enter into a relationship with the prospect continue relationship in case of an existing relationship or not Users belonging to the user role KYCMROLE KYC Manager can perform these activities
54. that identifies the country of the customer You can choose the appropriate country code from the option list Mailers Required Check this box to enable mailers Statuses Private Customer Check this box to indicate that the customer is a private customer Eligible for AR AP Tracking Check this box to indicate that the customer is eligible for AR AP tracking 28 ORACLE Permanent US Resident Status Check this box to indicate that the corresponding director is a permanent US resident Visited US in last 3 years Check this box to indicate that the beneficial owner has visited US in the last three years Geographic Residential Status Specify the residential status of the customer You can select one of the following residential statuses e Resident e Non Resident National ID Specify the national ID of the customer Nationality Specify the nationality of the customer You can choose the appropriate nationality code from the option list Language Specify the language to be used for communications with the customer You can choose the appropriate language code from the option list Power of Attorney Note If the FATCA is enabled at the bank and the check box Power of Attorney is checked here then it is mandatory to specify the Power of Attorney information Power of Attorney Check this box to indicate that the customer account is to be operated by the power of attorney holder Holder Name Th
55. the deposit tenor is within the minimum and maximum tenor allowed for the account class If this validation fails then system displays the error message Roll over tenor does not fall in the range of minimum and maximum tenor allowed You can modify the default tenor during the following e Deposit account opening e Any time before maturity during the life cycle of the deposit e Onrollover of the deposit If you specify the tenor the system computes the maturity date Once the record is authorized you cannot amend the tenor The deposit tenor is represented in terms of years months and days For example if the deposit tenor is 185 days it should be represented as 0 years 6 months and 5 days You need to specify the values in the appropriate fields Years This indicates the number of years in the deposit tenor Months This indicates the number of months in the deposit tenor Days This indicates the number of days in the deposit tenor Original Tenor The system displays the default tenor or the tenor specified at account which is arrived before the holiday movement Rollover Tenor If Auto Rollover box is checked then indicate the rollover tenor for the TD account You can select one of the following options e Account class Tenor This is the default value of the rollover tenor if the option Re pick up account class tenor on rollover is checked If you select this the next maturity date is left blank a
56. tomer No az Number aca n RES xx Customer Name Cheque date E og uem esed Term Deposit Amount Drawee account number E EIETENCE SWINE 7 Existing Customer Routing No sz RM ID a 2 RM Name Account Class E WEW Nominee Account Type Single Options Joint 7 Track Receivable Country Code laz 7 Replicate Customer Mode of Operation Single Signature Account Open Date m Auto Deposit Sar Ses us Auto Deposit Balance ri z diei ad Sweep Type No Sweep Address 1 Master Account Number Rate Intermediary Details Location m Intermediary Required Media FE Intermediary Details 10f1 Es E Intermediary Code Intermediary Description I m Primary Customer Secondary Customer Tertiary Customer Interests And Deposits MIS Documents InterestPayoutDetails TD Payout Details Previous Remarks Remarks Audit The fields in the screen are disabled The verifier is able to navigate to all tabs and verify data entered corrected The verifier can enter comments In case the outcome selected is Failed the process will move to the Modify Input Details stage and in case the outcome selected is Successful the task will then moved to the next activity once you click the OK button in this screen Step 2 Modify Details of Input In this stage In case verification is not successful the bank modifies the details captured Users belonging to the user role ROEROLE Re
57. workflow and information on creating and maintaining the applicant details with other supported features for TD processing Audience This manual is intended for the following User User Roles Role Function Corporate Customer Service Collection of applications Executive Trade Finance Executive Updation of details of contracts Trade Finance Manager Verification and authorization of contracts Compliance Executive Performance of compliance details of all parties in a contract Compliance Manager Verification of compliance check carried out by Compliance Executive Documentation Accessibility For information about Oracle s commitment to accessibility visit the Oracle Accessibility Program website at http Awww oracle com pls topic lookup ctx acc amp id docacc Abbreviations The following abbreviations are used in this User Manual Abbreviation Description BPEL Business Process Execution Lan guage SDEs System Data Elements TD Term Deposit WF Workflow Organization This manual is organized into the following chapters About this Manual gives information on the intended audience It also lists Chapter 1 the various chapters covered in this User Manual 1 1 ORACLE 1 6 1 7 Chapter 2 Creation of Retail Term Deposit Account explains the process of creating and maintaining the prospective applicant details for TD processing Chapter

Retail Term Deposit Account Creation User Manual

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