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Intego Personal Antispam X5 User`s Manual

1. Intego Personal Antispam X5 User s Manual Intego Personal Antispam X5 User s Manual Page 1 Intego Personal Antispam X5 for Macintosh 2004 2007 Intego All Rights Reserved Intego www intego com This manual was written for use with Intego Personal Antispam X5 software for Macintosh This manual and the Intego Personal Antispam X5 software described in it are copyrighted with all rights reserved This manual and the Intego Personal Antispam X5 software may not be copied except as otherwise provided in your software license or as expressly permitted in writing by Intego The Software is owned by Intego and its suppliers and its structure organization and code are the valuable trade secrets of Intego The Software is protected by United States Copyright Law and International Treaty provisions Intego Personal Antispam X5 User s Manual Page 2 Contents 1 About Intego Personal Antispam Dried coe esphsacberns satnsaneanttetiectuauneeseaetbeaanvsaveccmneies 5 WALIS ODANI asc ae score ec csc sez A E N 6 Why Do You Nec fens 1c eee eee eee eee emer eT ee ae eee 7 Why Use Intego Personal Antispam X5 eeseseesosseseoseesessoseeseseesessoseesessossossesessessosessesessessessesess 8 How Personal Antispam XS W OLKS sessccszesesncssccnscetenasdsadsnsatenssssoesszsseanvossoncseesassateesessesntssesbisevoundaie 9 TS A VCC gsc nici van seagate sna ance ots AE sees E EE E 9 BACKS Gait Vy MLNS e readers artcae eet E A cee 9
2. URGE gee ee ee ee ee ee ee 10 PAC I TUL spac A A E E A A A A E ee ce A E cate reese eee 10 Sa e A A a eT A E E E E E NA 10 Re A O a E E E A E T E RN 11 Orea Regue MEN eaaa a T S E E E duecaussaieskes 12 Installing Personal Antispam css cece sateencsansntsyceacceysesuscstonsuaeenasspunesscesssysecusseersiseexaregomeassenscors 12 3 Configuring Intego Personal Antispam X5 sssssssesssssseesssseossssseossssseeessseoesssseoeesssees 13 Intego Personal Antispam X5 s Setup Assistant eeseeseesoessesoesoesessessossessesseesoesoesoesoesesses 14 Position of the Personal Antispam Rule 0 0 eesesesssssseresstststststsserenerenenseesevaseneseneserenserereneneneseseses 29 Configuring Personal Antispam X5 for Multiple Users cece sees ceceecseseeeessesessesseeesseseees 30 4 Using Intego Personal Antispam X5 cccssescccccssssscccessssccccesscsscccsssssscssesssssesossseees 31 Using Intego Personal Antispam X5 eeseeseeseesoesoesoesoesessessessessessessessoesoesoesoesessessessessessesseesosso 32 Using Personal Antispam X5 with Apple Mail seesesssessessesessrssrsssresresresresrestesresrerrsrrsrressrrrssreresresees 33 Using Personal Antispam X5 with Microsoft Entourage e esesesseesesresrrsrsreresrrsrestesresterresrerrsrrerees 34 Helping Personal Antispam X5 Learn from Your E Mail eeeeeeeeseeeeeeesrsrsrsrerrsrsrrreresrsesrsrsrsrrrrererss 35 Tipsior Dealing with Spatii cece cect ete ccmene elec tiptoe seen tenet ansecceaetige
3. and could lead to your receiving even more spam as your address gets sold or traded to other spammers Don t ever click a link in a spam message as above clicking a link confirms that your address is valid Don t even click links that say they will unsubscribe you from a mailing list unless you are sure that the message in question is indeed from a mailing list and not a mass mailed spam message Don t open attachments attachments can contain viruses Don t open attachments unless you are sure they are from someone you know and trust Even then don t open an attachment unless you were expecting to receive it many viruses send attachments with messages from people you know along with brief text messages For additional protection from viruses purchase Intego VirusBarrier X5 the most thorough antivirus program available for Mac Turn off HTML display spammers use web bugs or tiny graphics in their messages to check whether recipients view these messages When you use HTML display in your e mail program the program must connect to the web site containing the graphic to display the message thus telling the spammer that you have seen the message and that your address is valid Beware of phishing a dangerous type of spam circulates claiming to be from a bank or common web sites such as eBay PayPal Amazon com or others These messages look legitimate and instruct you to confirm your account by clicking a link to go to a web page When
4. vi URL GED Statistics for the last 7 days v mi P Attachment ee Messages P Spams Detected 184356 ky Note that statistics for each of the different filters will show a different number of e mails analyzed When one of Personal Antispam X5 s filters detects a good message or a spam message other filters may not examine it Personal Antispam X5 s filters examine your e mail in the following order e Attachment filter e URL filter e Whitelist e Blacklist e Lexical filter It is therefore normal that you see different numbers of e mails analyzed for each of these filters and for the overall number of messages Intego Personal Antispam X5 User s Manual Page 53 Activating and Deactivating Filters Personal Antispam X5 uses a set of filters as you have seen above While it is advisable to leave all of these filters active you can deactivate any of them if you wish To do so simply uncheck the box next to one of the filters FPN General 1562264 lt 8 Lexical zi amp Blacklist 15025 C Whitelist CEAD URL CED zi P Attachment OE2 N You can reactivate the filter by checking the box next to its name You can also activate or deactivate filters from the Intego menu Choose the Intego Menu in your menu bar then Personal Antispam X5 and select one of the filters to turn it on or off Intego Personal Antispam X5 User s Manual Page 54 Lexical Filter Settings Personal Antisp
5. Antispam Statistics Personal Antispam X5 displays a graph of e mails analyzed and spams detected both in the General window and for each of its filters You can choose from three displays for this graph the last 24 hours the last 7 days or the last 30 days To change the display click the popup menu showing the display range and choose a new range Statistics for the last 24 hours Y Statistics for the last 7 days S Statistics for the last 30 days 250 200 150 100 Messages 50 Sat Sun Mon Tue Wed Thu Fri P Spams Detected 562264 _ Messages Analyzed 657610 Note the number of e mail messages shown as analyzed in the different statistic graphs depend in part on the position of the Personal Antispam rule in your e mail program s list of rules See Position of the Personal Antispam Rule in Chapter 3 Configuring Intego Personal Antispam X5 for more on choosing the appropriate position for this rule Personal Antispam X5 uses the same type of graph for each filter To view these statistics click one of the filter icons in the Personal Antispam X5 toolbar then click Statistics in the window s upper right corner Intego Personal Antispam X5 User s Manual Page 52 A000 Personal Antispam X5 Lexical Installed Filters 12 17 07 Latest Filters Check Now Filters Settings Statistics amp General K v Zn Lexical amp Blacklist mi G Whitelist CED
6. Content Type List Owner List Post List URL Message ID Mime Version Received Reply To Subject To X Mailer X Sender X Spam Flag X UIDL Select the header you want the filter to search for The Comparator field lets you select how Personal Antispam X5 is to match the selected header Click the Starts With cell and a popup menu displays Starts With Contains Ends With Is Matches RegEx Select the comparator you want the filter to use The first four Starts With Contains Ends With and Is are self explanatory The last selection Matches RegEx allows advanced users to blacklist items based on comparisons to a sophisticated text processing syntax called regular expressions Finally enter a text or regular expression in the Pattern field o Comparator Pattern From Contains spammer example com Intego Personal Antispam X5 User s Manual Page 61 You can also add entries to the Blacklist filter by dragging and dropping a card from Apple Address Book First ensure that both Apple Address Book and the Blacklist filter pane of Personal Antispam X5 are both visible Then click the card you d like to add in Apple Address Book and drag it into the blue and white striped area of the Blacklist Filter window The icon will change to display a sign when you release the mouse button that person s primary email address will appear in the Blacklist fiter Mark as spam messages whose headers match an
7. Titer SUC Sc iu scat ont ee EAEE eas insane 63 Vael iier OPUN eaii nenn ee ener eee T ners ene sere E sere ter 64 URET eN NOS asia sac ostcsis deus tesasneaansacccecstsscsateiaraassvesbavsessineuscwissesatetsteassenstouseceassaasiaesssesistes 65 Attachment a 2d aie ol 8 U1 2 pe eee per eer re aa TOS OP TNT nn Wee NOON er ee 67 MEAS TS Ndw peo a E E E A 68 Running the Personal Antispam X5 Setup Assistant seeseseeseesessoseesesoesessoseesossoseessesesse 70 Epor 1 EEL e E E T E 71 Dopor no SE S a E E E A E A E 71 Usine the late MCI sssisesisistssssscceseacictccaccansvsssavsayesvansenescse esas E RRS 72 INCE AE ETEA IEE E EEEE S E E E E NE EE E I A E EE 74 G PCCINICAL SU OIE airera E E E E 75 A E E E E A E E 77 Intego Personal Antispam X5 User s Manual Page 4 1 About Intego Personal Antispam X5 Intego Personal Antispam X5 User s Manual Page 5 What is Spam Spam is the scourge of the Internet Almost every Internet user receives spam undesired e mail messages selling products and services messages suggesting that users visit certain web sites often pornographic and scams of all kinds Some people get so much spam that they spend more time sorting their inboxes than they do reading legitimate e mail it is not uncommon to receive hundreds of spam messages each day for only a few dozen legitimate e mail messages Spam is the electronic equivalent of the junk mail you receive in your mailbox But while much of the junk mai
8. Wealth Awsome SUPERBLASTER Create DVDs in Your Own Home 238791 Postmaster notify see transcript for details Please May I Madonna Action Figures jp WISE LIST NOW PAYS YOU FIRST GOVERNMENT OFFICIAL Postmaster notify see transcript for details Ghdon t do it and stick to the struggle Returned mail User unknown Fw real TR NNy HARI CORE Tom EQtyj She has a crush on you Re INSIDER SECRETS ON INVESTING mddxw Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM Today 11 40 AM State Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Learned as Spam Forget the doctor get prescriptions online Today 11 40 AM Vicente Revnolds i i i The columns show who sent the message according to the From header the Subject line when Personal Antispam X5 processed it and the action taken Actions can be any of the following For legitimate messages Legitimate did not match any spam filters Learned as Legitimate you explicitly said that the message is legitimate e Matched Whitelist passed a test you set in the Whitelist filter Intego Person
9. address and uses your name the majority of spam is sent automatically by computer programs that ingest long lists of e mail addresses and spit out millions of spam messages The goal of spam is to benefit from large mailings knowing that hardly anyone will respond to the messages offers A tiny percentage of replies to a small mailing of say several thousand addresses can be counted on the fingers of two hands but when you send out tens of millions of messages even a 001 response rate results in some impressive figures Spammers harvest addresses in many ways they use programs that search the web automatically looking for e mail addresses on web sites and forums but also get them from newsgroups and mailing lists If that isn t enough they simply buy CD ROMs that contain millions of addresses including perhaps yours Or they buy lists of e mail addresses that have been submitted to web sites when users register or request information In fact if your e mail address ends up anywhere on the Internet there is a strong possibility that a spammer will eventually find it While you can avoid spam by not ever using your e mail address on a mailing list or in a newsgroup or never giving your e mail address to a web site to register or ask for information this defeats the purpose of the Internet Many people see spam as unavoidable as a natural side effect of the openness of the Internet Unfortunately this openness ends up filli
10. e mail program to sort mail from friends colleagues customers or mailing lists into special folders Unwanted e mail messages usually sent to thousands even millions of people at a time with a goal of selling products or services Also called unsolicited commercial e mail or junk mail Uniform Resource Locator or link The most common URLs are links to web sites Whitelist This is a list of good addresses usually those of your contacts from which all messages are considered to not be spam Intego Personal Antispam X5 User s Manual Page 78 Acknowledgement Portions of this Intego Software may utilize the following copyrighted material the use of which is hereby acknowledged Omni Development OAGradientT able View Copyright 2003 2004 Omni Development Inc All rights reserved Intego Personal Antispam X5 User s Manual Page 79
11. launch NetUpdate and check for updates to Personal Antispam X5 and other Intego software you have installed 80080 Personal Antispam X5 General Installed Filters 12 17 07 Latest Filters 12 16 07 Your filter subscription ends in 12 months ts Check Now re To hide the NetUpdate Status Bar which is displayed by default select View gt Hide NetUpdate Status Bar To display it again select View gt Show NetUpdate Status Bar Filter Subscriptions and Updates When you purchase Personal Antispam X5 you have access to updates and updated URL filters for one year from the date of purchase After this time additional subscriptions allowing you to extend your access to updated URL filters are available from Intego and can be purchased through NetUpdate Intego Personal Antispam X5 User s Manual Page 47 Activating and Deactivating Antispam Protection By default Personal Antispam X5 s antispam protection is on but you may for some reasons want to turn it off temporarily To do this click the Off button on the main screen Antispam Filtering Don t forget to turn this protection back on when you want it to filter your spam again just click the On button to do this Intego Personal Antispam X5 User s Manual Page 48 Other Personal Antispam X5 Settings Personal Antispam X5 offers other settings that allow you to control the way the program displays These settings let you refine the way Personal Antispam X5 flags me
12. mark all messages with those URLs as spam For example checking biz would block emails containing the URL http www example biz To view settings for the URL filter click the URL icon in the filter list at the left of the Personal Antispam X5 window Viewing statistics works the same as with the Blacklist filter previously described This filter offers two options First checking Filter messages using the internal URLs blacklist gives your copy of Personal Antispam X5 the advantages of Intego s spam tracking team which continually maintains a list of web sites often advertised in spam The second checkbox Trust web sites of contacts in Apple Address Book overrides your other selections to permit messages advertising your friends web sites through the filter However such messages could be stopped by other filters such as the Blacklist or Lexical filters Intego Personal Antispam X5 User s Manual Page 66 Attachment Filter Settings Some spam can be detected by attachments files sent together with messages such as images PDFs and other types of files Personal Antispam X5 checks for certain types of attachments that may indicate spam and also checks for bat cpl pif and scr files which are generally only sent with messages by Windows viruses To view settings for the attachment filter click the Attachment icon in the filter list at the left of the Personal Antispam X5 window You can view statist
13. techniques such as displaying one URL but hiding a link to a different URL in a message to fool recipients of their messages E mail with this type of URL is generally spam and Personal Antispam X5 searches for this and other techniques when analyzing your incoming e mail e008 Personal Antispam X5 URL Installed Filters 12 17 07 Latest Filters 12 16 07 Your filter subscription ends in 12 months amp Check Now Filters Settings Statistics Y amp General g l Mark as spam messages that contain web links with these top level domains 8 Lexical amp Blacklist C gt Whitelist biz br cn chk hu Attachment Options v Filter messages using the internal URLs blacklist v Trust web sites of contacts in Apple Address Book In addition Personal Antispam X5 uses a special database of URLs that are known to be used in spam messages Intego monitors spam that is sent over the Internet and records URLs that are used in spam messages and the monthly updates to this database help keep your inbox spam free Intego Personal Antispam X5 User s Manual Page 65 Finally you have the option of disallowing emails that contain URLs for specific top level domains TLDs other than com Some spammers advertise their products through web sites outside of the com domain for several reasons if you don t typically get emails containing such domains in their text checking these individual TLDs will
14. tesserae ceca Kaaa 40 S bmitling Your Spam to WNC OO iiss cae ssaadcivaastasasnsesteassscessis ccushitansteapvaseeddssceenssdncnesldanaastsesiaies 42 5 Intego Personal Antispam X5 Settings and Preference ssscceseeccsessssccesseecsoess 43 DECLINES and Stals Ucs SCLEENG ossasssssasssssesassveiescacundosasonssseacerssssasdsebessvavadanaseissasasnsseneasededesiednedorass 44 View OPGONS sccsssisinsisssassnanssasinrserdinnsnnadases tsnena STEE eiA ROEE ENES EE EESE RNENSE EEEREN EENS 46 VT ET COUN eanna N esossoqeatanss 46 Viewing the NetUpdate Status BaT esrsiccsreseissiiiernni ie aa a a siaa 47 Activating and Deactivating Antispam Protection esesesesesesersesesesesesesesesesesesererereeseseseseseee 48 Other Personal Antispam X5 Settings wasscssssenssesssavsasescsasocisssnssssstvasonasooouasesvessesnsearessnsvensvsusennesse 49 a E aa a E E E E E nieeeneee eee acs 49 VAC WATS ANUS DA Stali StiCS oinaan aiie iane ii ei A Aiai Sea Ea 52 Activating and Deactivating Filters seeseeseesoesoesoesoescssessessessessesseesoesoesoesossessessessessessessoesosso 54 Lexical Filter Sene Sooria E E NE ceumsseeeas seniors 55 Manae img Mhe Lexical Pierredon S 56 Blacklist Filter get HNe Seso E E E ese eaubens ee 59 Blacklist IO IONS erii E E S 60 Adding Items to the Blacklist Filter s seessessessessessesssesresresreseereereereeressessesstesstsresseseeseeseerenstssesstesseases 60 Intego Personal Antispam X5 User s Manual Page 3 WDitelst
15. 16 07 Your filter subscription ends in 12 months t Check Now Filters Settings Statistics j Trust messages whose headers match any of the following rules 8 Lexical lackli io x Et Comparator Pattern amp Blacklist From Contains friend example com Attachment Options v Trust contacts in Apple Address Book Add message sender to Whitelist when learning Intego Personal Antispam X5 User s Manual Page 63 Whitelist Filter Options The whitelist filter offers two options to help Personal Antispam X5 function optimally If you check Trust senders in Apple Address Book Personal Antispam X5 considers all the contacts in Apple s Address Book to be valid senders and will never mark messages from any of these contacts as spam The whitelist filter does not recognize contacts stored in Microsoft Entourage Options vV Trust contacts in Apple Address Book _ Add message sender to Whitelist when learning If you check Add message sender to Whitelist when learning Personal Antispam X5 adds the senders of legitimate e mail messages to the whitelist when you use the Learn Message as Legitimate function or AppleScript This ensures that messages from these senders will never be marked as spam Intego Personal Antispam X5 User s Manual Page 64 URL Filter Settings Personal Antispam X5 has a URL filter that checks for certain URLs and the way URLs appear in e mail messages to detect spam Spammers often use
16. Entourage 7 k 7 7 7 a j by j Intego Personal Antispam X5 User s Manual Page 35 Learning Messages as Spam To tell Personal Antispam X5 to learn from spam that is in your inbox select one or several spam messages then click the Personal Antispam X5 icon Mail and select Learn Message as Spam If you are using Entourage click the AppleScript icon and select Personal Antispam gt Learn Message as Spam This tells Personal Antispam X5 to analyze the messages and add the words they contain and other characteristics to its lexical filter In addition to adding the words contained in the messages to the lexical filter this tells Personal Antispam X5 to add the sender to the blacklist Gf you have checked Add Sender to Blacklist when Learning in the Blacklist settings For details on how to do this see Blacklist Filter Options in Chapter 5 Antispam X5 Settings and Preferences This is what you ll see with Mail EJ er EE OA A Learn Message as Legitimate G Learn Message as Spam X nts Submit Spam Sample to Intego Empty Spam Mailbox Open Personal Antispam X5 You can either select one of the menu items the Personal Antispam menu or you can use keyboard shortcuts to run the functions without using the menu To run the Learn Message as Legitimate function press Control Shift G To run the Learn Message as Spam function press Control Shift S If you use Entourage you ll see this Message Format T
17. al Antispam X5 User s Manual For spam e Learned as Spam you explicitly said that the message is spam e A description of why the message was tagged as spam There are numerous reasons including Spam content detected Spam URL detected Spam signature detected Incorrect message header detected Spam Server Header detected Matched blacklist Spam attachment detected and others You can limit the sorts of messages you see in the Log window by clicking the Legitimate Spam or Corrected buttons in the upper left corner of this window The Legitimate and Spam buttons are self explanatory the Corrected button shows only those messages you specifically directed Personal Antispam X5 to learn as legitimate or spam Note that the log only records the last 1024 messages that Personal Antispam X5 has processed Clicking the Clear button in the window s bottom right corner removes all entries from the log but does not affect your filters or the messages themselves Clicking the Export button lets you save the log you re currently viewing to a tab delimited text file which contains all the columns you see in the log window plus an extra one that simply defines the message as spam S or legitimate L Intego Personal Antispam X5 User s Manual Page 69 Running the Personal Antispam X5 Setup Assistant When you first configured Personal Antispam X5 the program s Setup Assistant helped you configure your e mail program Apple Mail Mic
18. am X5 uses a powerful lexical filtering system also known as Bayesian Analysis to examine the words contained in your e mail and determine which messages are valid and which are spam The lexical filter is a statistic filter that determines whether incoming e mail messages are spam or not This filtering depends on a database installed with Personal Antispam X5 and by how you have categorized e mail messages that you have received To view settings for the lexical filter click the Lexical icon in the filter list at the left of the Personal Antispam X5 window Installed Filters 12 17 07 Latest Filters amp Check Now oe General Settings Statistics Compute the odds a message is a spam using this list Keywords Good Bad Last Seen accurate 0 1 12 20 07 8 54 17 AM 0 L 12 21 07 9 46 52 AM 12 21 07 9 47 10 AM 21 12 21 07 9 47 26 AM 17 12 21 07 1 29 33 PM Lexical amp Blacklist achat Achieve achieve URL amp Attachment 184356 erp E Whitelist 42285 asea ED EB achieved achievement acknowledge acquire Acrobat across act Act Acting action 12 20 07 8 35 54 AM 12 20 07 3 59 45 PM 12 20 07 9 45 56 AM 12 20 07 8 34 25 AM 12 17 07 9 32 11 AM 12 20 07 3 59 45 PM 12 20 07 10 35 40 PM 12 17 07 6 57 46 PM 12 20 07 9 48 48 AM 12 21 07 10 58 16 AM 12 20 07 9 37 24 AM b OU OFNNOGO COO COCO oO Ww Oo Actionnaires Remove All Options vi Optimi
19. ation manager included with Microsoft Office Click the right arrow below to continue Check the e mail program s you use Click the right arrow to go to the next screen Intego Personal Antispam X5 User s Manual Page 18 Conclusion Apple Mail This final screen configures Personal Antispam X5 according to your choices If you use Apple Mail the Conclusion screen looks like this Personal Antispam X5 Setup Assistant Conclusion Introduction Lexical Filtering The assistant is now ready to configure the selected e mail Other Filters program s for use with Intego Personal Antispam X5 Click E mail Programs Configure to proceed Conclusion Cancel Click the left arrow to return to any of the previous screens to make changes or click Configure to configure Apple Mail for use with Personal Antispam X5 and exit the assistant Personal Antispam X5 configures Apple Mail so it can filter incoming e mail then displays a dialog informing you that the configuration has been completed successfully Intego Personal Antispam X5 User s Manual Page 19 af Configuration successful ks Your e mail programs are now configured to work eam a with Intego Personal Antispam X5 LTE Click OK The Personal Antispam X5 Setup Assistant exits and the main Personal Antispam X5 window displays Intego Personal Antispam X5 User s Manual Page 20 Conclusion Microsoft Entourage If you use Mic
20. c languages If you don t receive e mail in Japanese other Asian languages or languages using Cyrillic characters such as Russian you can have Personal Antispam X5 mark all such messages as spam The program can trust specific spam headers added by some ISPs such as SPAM and it can check for other types of messages or headers as well Intego Personal Antispam X5 User s Manual Page 10 2 Installation Intego Personal Antispam X5 User s Manual Page 11 System Requirements e Any officially supported Mac OS X compatible computer running a PowerPC or Intel processor e Mac OS X or Mac OS X Server 10 4 or later Tiger and Leopard e Apple Mail or Microsoft Entourage e mail program e 40 MB free hard disk space Installing Personal Antispam X5 For information on installing and serializing Personal Antispam X5 see the Intego Getting Started manual included with your copy of the program If you purchased the Personal Antispam X5 by download from the Intego web site this manual will be in the disk image you downloaded that contains the software If you purchased Personal Antispam X5 on a CD or a DVD you ll find this manual on the disc Intego Personal Antispam X5 User s Manual Page 12 3 Configuring Intego Personal Antispam X5 Intego Personal Antispam X5 User s Manual Page 13 Intego Personal Antispam X5 s Setup Assistant When you first open Personal Antispam X5 the program s Setup Assistant launches t
21. cklist Filter Settings Personal Antispam X5 uses a blacklist and a whitelist to help filter spam A blacklist is a list of addresses from which you receive spam You can add addresses to the blacklist to block any spam that is not detected by Personal Antispam X5 s filters but that comes often from the same address The blacklist filter also allows you to add specific strings that Personal Antispam X5 will search for in message headers such as the subject the From or To headers and more You can set precise filters for most message headers allowing you to filter specific types of spam that you receive often To view settings for the blacklist filter click the Blacklist icon in the filter list at the left of the Personal Antispam X5 window e080 Personal Antispam X5 Blacklist Installed Filters 12 17 07 Latest Filters 12 16 07 Your filter subscription ends in 12 months Check Now Filters Settings ws General Mark as spam messages whose headers match any of the following rules 8 Lexical ps Blackli Comparator Pattern A S Contains spammer example com Whitelist URL Attachment Options Add message sender to Blacklist when learning If for any reason you want to turn off the blacklist filter uncheck the box next to its name in the filter list at the left of the Personal Antispam X5 window To turn the filter on again click the box next to its name Intego Personal Ant
22. e current account by selecting the Apple menu gt Log out User name then log in to a different user account Launch Personal Antispam X5 which is located in the Applications folder and the configuration assistant will open automatically Follow the same procedure as that described earlier in this chapter to configure the user s e mail program s and repeat this for all user accounts that will use Personal Antispam X5 Intego Personal Antispam X5 User s Manual Page 30 4 Using Intego Personal Antispam X5 Intego Personal Antispam X5 User s Manual Page 31 Using Intego Personal Antispam X5 After you have configured Personal Antispam X5 with the Setup Assistant Personal Antispam X5 opens and displays its main window You won t need to have Personal Antispam X5 open however for it to filter your e mail You only need to open the Personal Antispam X5 application when you want to change its preferences or settings See Chapter 5 Personal Antispam X5 Settings and Preferences Installed Filters 12 17 07 Latest Filters amp Check Now FEN General 562252 Settings Statistics qg Lexical af Configured for use with l amp Blacklist 115025 le Mail seam amp npp Whitelist SAS URL Antispam Filtering Attachment ZB Reconfigure eo orr O on 5 Microsoft Entourage Options M Consider messages with Asian or Cyrillic encodings as spam vi Consider messages with Japanese encodi
23. e mail messages at the beginning train Personal Antispam X5 by selecting legitimate e mail messages and using the Learn Message as Legitimate function or AppleScript This helps Personal Antispam X5 recognize the type of e mail you receive Ideally you should do this for several hundred messages so depending on how much e mail you receive you may want to do this for as little as a few days or as many as several weeks The more you train Personal Antispam X5 and help it learn from your e mail using the techniques above the more efficient it will become Eventually you ll find that all your spam goes into your Spam folder and that all your legitimate e mail goes into your inbox or other folders if you use rules to sort your messages Intego Personal Antispam X5 User s Manual Page 39 Tips for Dealing with Spam While Personal Antispam X5 filters your e mail and weeds out spam moving it to a Spam folder it cannot stop the arrival of these messages to your e mail account There are a few things you should keep in mind when dealing with spam while these tips won t stop spam they may keep you from receiving more spam Don t ever reply to spam if you reply to a spam message even requesting that the sender stop sending you messages it is not likely to do any good At best your message will bounce since spammers often forge the From address in their messages At worst it will tell the spammer that yours is a valid address
24. ect Intego Personal Antispam X5 User s Manual Page 23 For Entourage 2004 1 Inthe Tools menu select Junk E mail Protection 2 Click None to turn off the filter 3 Click OK to confirm your change Junk E mail Protection Safe Domains Entourage can move messages that appear to be junk e mail to a special Junk E mail folder What level of junk e mail protection would you like None Kron junk e mail protection off w Low Catch the most obvious junk e mail High Catch most junk e mail Some valid messages may be caught as well Check the junk e mail folder often Eh _ Exclusive Only deliver messages from correspondents in the Address Book from domains in the Safe Domains list or to addresses in the Mailing List Manager Reroute all other incoming messages to the Junk E mail Folder Delete messages from the Junk E mail folder older than 30 days For more information on how junk e mail protection works clase this dialog click Entourage Help on the Help menu and search for junk e mail Cancel When you have completed this click Continue on the Personal Antispam X5 information panel Intego Personal Antispam X5 User s Manual Page 24 The second panel displays 1 Personal Antispam X5 Ta a Instructions for configuring Microsoft Entourage we To complete the configuration for Microsoft Entourage do the following Create a rule to filter spam with Intego Personal Antispam X5 In t
25. effective at separating spam from legitimate e mail the e mail you get is different from everyone else s When you first start using Personal Antispam X5 you ll find that some spam will still end up in your inbox and some legitimate e mail might get filed in the Spam folder Personal Antispam X5 is an intelligent spam filtering program and it can learn from the e mail you receive When you discover spam in your inbox or legitimate e mail in the Spam folder you can use Personal Antispam X5 s special training scripts to help the program work more efficiently Personal Antispam X5 performs optimally after a few weeks of this training Personal Antispam X5 uses two methods to do this depending on whether you are using Apple Mail or Microsoft Entourage For Apple Mail Personal Antispam X5 installs a special menu in the program s menubar Window Help This menu gives you access to Personal Antispam X5 s training functions as well as quick access to the program itself With Microsoft Entourage Personal Antispam X5 uses AppleScripts to learn spam and valid e mail AppleScript is a technology that is part of Mac OS X and that can extend the functionality of certain programs Microsoft Entourage has a special script menu that contains AppleScripts to the right of the Help menu Window Help In the example above the AppleScript menu is the scroll icon Click this icon and you ll see a menu of all the AppleScripts available for
26. et by mail servers Remove messages from Spam folder after One Month KH Feedback Show activity in Task Manager If any other screen is visible you can return to the settings screen by clicking General in the Filters list then clicking Settings if Statistics are visible you can also choose View gt Show Settings or press Control E View Window Help Show Settings Show Statistics Hide Filter Counts Hide NetUpdate Status Bar EEEEEE EE Intego Personal Antispam X5 User s Manual Page 44 The statistics screen shows you how many emails Personal Antispam X5 has analyzed and how many it s flagged as spam in the past day week or month To reach this screen click Statistics in the upper right corner of the window choose View gt Show Statistics or press Control T 00o Personal Antispam X5 General Installed Filters 12 17 07 Latest Filters s Check Now Filters PN General Settings Statistics 8 Lexical 7 amp Blacklist 2 gt Whitelist R a R URL R Statistics for the last 7 days v Attachment a Messages Sat Sun Mon Tue Wed Thu Fri P Spams Detected 562252 _ Messages Analyzed 657597 ky You can reset the statistics for all windows at any time by clicking the circular arrow in the bottom right corner of the chart A warning window will appear asking you to confirm your decision Note that this but
27. he Tools menu select Rules Click the tab related to the type of e mail account you have Name the new rule Personal Antispam 1 2 3 Click New to create a new rule 4 5 Click to the right of the first action in the Then section to select it then click Remove Action to delete it Remove the second action in the same way as above Click Add Action to create a new action Click the Play Sound popup menu and select Run AppleScript Click the Script button A standard Select dialog displays Go to your Documents folder and select the script named Personal Antispam scpt Click Select Click OK to confirm the rule 2 2 Go Back Done Intego Personal Antispam X5 User s Manual Page 25 You must now create a rule with Entourage so Personal Antispam X5 can be activated and its filters can check your incoming e mail Do the following 1 Inthe Tools menu select Rules 2 Click the tab related to the type of e mail account you have In most cases this is Mail POP which is a standard e mail account If you have an IMAP Hotmail or Exchange account click the appropriate tab If you have any doubts ask your administrator or your ISP 3 Click New to create a new rule AeA ea Rules oP aa A kai Edit Delete Move Up Move Down Mail IMAP Mail Hotmail Mail Exchange News Outgoing 4 Name the new rule Personal Antispam Edit Rule Rule name Personal Antispam P Add Cr
28. iapting 0 1 12 20 07 11 41 36 AM anticipate 0 21 12 20 07 11 41 21 AM anticipated 0 2 12 20 07 11 41 30 AM 4 Antiqua 0 12 20 07 11 40 47 AM hk Remove All Number of Keywords 11407 If you want to clear the entire database click Remove All An alert will ask you if you really want to remove all the words you cannot undo this action If you do want to empty the database click Remove if not click Cancel The lexical filter has two options In the first you can improve its speed and overall performance by checking Optimize Dictionary Weekly Personal Antispam X5 will then examine the lexical filter database once a week and remove words that have not been seen frequently or recently The Optimize Now button forces Personal Antispam X5 to perform this function immediately If you Intego Personal Antispam X5 User s Manual Page 57 click it a warning appears that the process cannot be undone click Optimize to continue or Cancel to stop the process Options Optimize Dictionary Weekly Optimize Now Train automatically with new messages The second option Train automatically with new messages adds the words of all messages you receive to the lexical filter sorting them as belonging to spam or good messages according to the filters already in place This helps reinforce Personal Antispam X5 s lexical database ensuring optimal spam filtering Intego Personal Antispam X5 User s Manual Page 58 Bla
29. ics add filters or remove filters in the same manner as with the Blacklist filter 80080 Personal Antispam X5 Attachment Installed Filters 12 17 07 Latest Filters 12 16 07 Your filter subscription ends in 12 months Check Now Settings Statistics gt oy General Mark as spam messages whose attachments match any of the following rules lt lt Lexical e Object 4 Comparator Pattern amp Blacklist M Attachment name Ends With bat M Attachment name Ends With cpl M Attachment name Ends With pif M Attachment name Ends With scr 6 Whitelist a 4h 4h 4 URL z A Attachment Intego Personal Antispam X5 User s Manual Page 67 The Log Window Personal Antispam X5 keeps track of all its activities in a Log window which you can see by clicking the small button in the bottom right corner of the window You ll then see a window that lists all emails you ve received how Personal Antispam X5 handled them and whether you directed the program to learn them as spam or legitimate Legitimate Spam Corrected From Cornell Rivera Debbie 238791 yahoo com Mail Delivery Subsystem windjammer mailbolt com madonna Wealth Team SUSAN SHABANGU Mail Delivery Subsystem arjay guju net Mail Delivery Subsystem xuhatac Email com Virginia Mullins Tom Terrell Reyna Finn Subject You Deserve To Increase Wealth And Equity Share the
30. ispam X5 User s Manual Page 59 Blacklist Filter Options The blacklist filter offers one option to help Personal Antispam X5 fight spam more efficiently If you check Add message sender to Blacklist when learning Personal Antispam X5 adds the From address in every e mail message you tell the program to learn as spam to the blacklist This marks all future messages from these senders as spam automatically Options _ Add message sender to Blacklist when learning Adding Items to the Blacklist Filter The blacklist filter is empty when you first start using Personal Antispam X5 and addresses are added as you tell Personal Antispam X5 to learn from your spam if you have the Add message sender to Blacklist when learning option checked as explained above You can sort the contents of the Blacklist filter list by clicking one of the column headers this sorts the database by that header Clicking again changes the sort order You can also add your own entries to this filter To do this click the button Personal Antispam X5 adds a new line to the filter list Object amp Comparator Pattern sc From Contains l There are three fields in this filter list Object Comparator and Pattern In the Object field you can select from a number of e mail message headers Click the From cell and a popup menu displays Intego Personal Antispam X5 User s Manual Page 60 Any Recipient Bcc Cc Content Transfer Encoding
31. iterion 3 Remove Criterion Execute if all criteria are met HH All messages HA Then a Add Action 3 Remove Action f Change status H f Not junk E mail HH Set category HA None HA Kil Do not apply other rules to messages that meet these criteria W Enabled Cancel GOK 5 Click to the right of the first action in the Then section to select it then click Remove Action to delete it Then oP Add Action Remove Action Change status Not junk E mail K2 Set category is None KA fjArAr LCA_ RET ORET_ORETUOARUT ORK OA TR TR TY Intego Personal Antispam X5 User s Manual Page 26 6 Remove the second action in the same way as above 7 Click Add Action to create a new action Then oP Add Action 2X Remove Action vV Do not apply other rules to messages that meet these criteria 8 Click the first popup menu and select Run AppleScript Then oP Add Action Remove Action Play sound B New Mail sound is FA Do not apply other rules to messages that meet these criteria 9 Click the Script button A standard Select dialog displays Go to your Documents folder and select the script named Personal Antispam scpt Click Select The finished rule should look like this Edit Rule Rule name Add Criterion 3 Remove Criterion Execute if all criteria are met HH All messages Then a Add Action x Remove Action Run AppleScript HH 7 Script Personal Antispam Sc
32. l Antispam X5 uses a powerful lexical filtering system also known as Bayesian analysis to examine the words contained in your e mail and determine which messages are valid and which are spam The lexical filter is a statistic filter that calculates the probability that incoming e mail messages are spam This filtering depends on a database installed with Personal Antispam X5 and by how you have categorized e mail messages that you have received The lexical filter needs to learn which of your e mail messages are spam and which are valid messages You will be able to teach the filter using the Personal Antispam X5 functions or AppleScripts that the program installs this increases the efficiency of the lexical filter You must remember to teach it both what is spam and what is not to get the best results Blacklist and Whitelist Personal Antispam X5 uses a blacklist and a whitelist to help filter spam A blacklist is a list of addresses from which you receive spam You can add addresses to the blacklist to block any spam that is not detected by Personal Antispam X5 s filters but that comes often from the same address You can have Personal Antispam X5 automatically add senders addresses to the blacklist each time you mark a message as spam keeping any more e mail from that address away from your inbox Intego Personal Antispam X5 User s Manual Page 9 A whitelist is the opposite of a blacklist it is a list of addresses whose messages a
33. l Page 75 Technical support is available for registered purchasers of Personal Antispam X5 By e mail support intego com North and South America eurosupport intego com Europe Middle East Africa supportfr intego com France supportjp intego com Japan From the Intego web site www intego com Intego Personal Antispam X5 User s Manual Page 76 7 Glossary Intego Personal Antispam X5 User s Manual Page 77 Bayesian A Statistic method used to determine whether incoming e mail messages are analysis spam This analysis uses a database of good and bad words and weights the resulting analysis of each message according to the frequency of each type of word Blacklist A list of bad addresses from which all messages are considered to be spam False positive A valid e mail message that gets sorted as spam Mailing list A type of forum that operates via e mail After you subscribe to a mailing list you receive all the messages sent to the list by all the subscribers Other mailing lists are one way lists or announcement lists where you receive newsletters or other types of information but cannot send your own messages to the list Sometimes people subscribe your address to a mailing list without your permission and you may receive a flood of messages until you unsubscribe E mail programs use rules to sort messages Personal Antispam X5 uses rules to activate its filtering engine but you may also have rules set for your
34. l you receive is local flyers for the neighborhood supermarket sales at your local sporting goods store spam generally offers scams and swindles Some of these include the Nigerian Scam or the 419 scam named after the relevant section of the Criminal Code of Nigeria where e mails ask you to help someone obtain several million dollars from a bank account after you have put up a few thousand yourself as an advance fee Other spam messages offer prescription drugs without a prescription at rock bottom prices software at prices that are too good to be true messages claiming to be from friends directing you to check out a specific web site phishing messages or attempts to get you to log on to a bank web site and enter your user name and password or e mail offering you free pornography or miracle solutions to increase the size of certain body parts While it is relatively simple to get rid of the junk mail you receive in your mailbox at home spam is more difficult to detect The subject headers of spam messages often lead you to think that the messages are from old friends or businesses you have worked with If you have to sort through all this spam in your inbox every day especially if you need to read e mail for your job you ll waste a lot of time and be less productive Intego Personal Antispam X5 User s Manual Page 6 Why Do You Receive Spam While some spam seems to be personally addressed to you it is sent to your
35. mplete the configuration for Microsoft Entourage do the following Turn off Microsoft Entourage s built in spam filter Microsoft Entourage X 1 In the Tools menu click Junk Mail Filter 2 Uncheck the Enable Junk Mail Filter chek box 3 Click OK to confirm your change Microsoft Entourage 2004 2008 1 In the Tools menu click Junk E mail Protection 2 Click None to turn off the filter 3 Click OK to confirm your change 1 2 This screen remains in front of your Entourage window so you can see what steps you need to carry out Intego Personal Antispam X5 User s Manual Page 22 First you must turn off Entourage s built in spam filter Do the following For Entourage v X 1 Inthe Tools menu select Junk Mail Filter 2 Uncheck the Enable Junk Mail Filter checkbox 3 Click OK to confirm your change Enable Junk Mail Filter Sensitivity Drag left to classify fewer messages as junk or drag right to classify more messages as junk To ensure that messages from someone are not classified as junk add the sender to your Address Book Low Average Do not apply to messages from these domains Type the domain the part of an e mail address that follows For example type CompanyName com to prevent applying the Junk Mail Filter to messages from that company Type a comma between domains Perform additional actions on junk mail _ Mark as read Run AppleScript lt none selected gt Sel
36. ng your inbox with junk 7 k k 7 7 i j by j Intego Personal Antispam X5 User s Manual Page 7 Why Use Intego Personal Antispam X5 Intego Personal Antispam X5 is the ultimate spam fighting tool for Mac OS X Personal Antispam X5 analyzes your incoming e mail determining which messages are spam and which are valid messages and does so in many ways by checking a whitelist and blacklist of addresses message headers content or layout URLs in messages and much more Unlike the spam filters provided with e mail programs such as Apple Mail or Microsoft Entourage Personal Antispam X5 is intelligent When you first install Personal Antispam X5 its performance is similar to that of the filters included with e mail programs But as you use it more and more having the program learn from your spam and from your legitimate e mail Personal Antispam X5 outperforms any spam filter available for Mac Personal Antispam X5 uses a set of plug ins to provide the most powerful spam filter available You choose which plug ins you want to use according to the type of spam you receive Personal Antispam X5 uses lexical filtering also known as Bayesian analysis attachment filters whitelist and blacklist filters and also filters URLs using a database of known spam URLs that are often included in messages Personal Antispam X5 also looks for specific types of headers and layout used in HTML messages which are most often used for spam allowing the p
37. ngs as spam M Consider messages with incorrect identifier as spam M Consider messages with ADV subjects as spam Consider HTML messages encoded in Base64 as spam M Trust spam headers set by mail servers Remove messages from Spam folder after One Month KH Feedback Show activity in Task Manager Unless you want to change any of Personal Antispam X5 s settings you can quit the program Intego Personal Antispam X5 User s Manual Page 32 Using Personal Antispam X5 with Apple Mail After you have installed Personal Antispam X5 and configured it to work with Apple Mail Personal Antispam X5 will begin filtering your incoming e mail the next time Mail receives messages Personal Antispam X5 works in the background so you don t have to do anything for it to separate your legitimate e mail from the spam you receive Personal Antispam X5 adds a Spam folder to Mail s mailbox list The image to the left below shows Mail in Mac OS X 10 4 to the right is Mail as it appears in Mac OS X 10 5 MAILBOXES Of P Fe m Inbox J Sent G Trash Y ON MY MAC Spam When Personal Antispam X5 determines that one of your incoming messages is spam it moves the message to the Spam folder Messages that Personal Antispam X5 determines are legitimate e mail go into your inbox unless you have created rules to filter them into other mailboxes or folders You should still check the Spam folder before deleting the messages i
38. ntego Personal Antispam X5 User s Manual Page 49 spam messages without even needing to examine their contents However if you get many false positives legitimate messages marked as spam you might want to deactivate this option The fourth option Consider ADV e mails as spam automatically flags any e mail with ADV or similar abbreviations in the subject line as spam Some legislation requires senders to label commercial spam messages in this way however few do You can uncheck this option if you get valid e mails with this abbreviation in the subject line The fifth option Consider HTML messages encoded in Base64 as spam watches for a common spam trick that involves encrypting messages in a format that you can read but that some antispam tools can t Personal Antispam X5 knows this trick and lets you stop all messages encoded in this format Because some valid email is in Base64 format this option is off by default The sixth option Trust spam headers set by mail servers takes into account the fact that many Internet Service Providers ISPs run antispam programs on their mail servers so suspected spam is filtered or labeled before it ever reaches your mailbox This option is on by default which means that Personal Antispam X5 will consider spam any message your ISP has labeled as such If you d rather let Personal Antispam X5 have complete control of those decisions uncheck this box The seventh option Remove me
39. o Personal Antispam X5 User s Manual Page 16 Other Filters This tells you about the other types of filters that Personal Antispam X5 uses to eliminate spam Personal Antispam X5 Setup Assistant Other Filters Introduction Lexical Filtering Attachment Other Filters This filter checks e mail messages for attachments with specific E mail Programs names or with extensions such as pif or scr Conclusion Black and White Lists These filters contain lists of trusted and untrusted senders e URL This filter uses an internal dictionary of URLs to detect spam based on links contained in e mail messages Click the right arrow below to continue Click the right arrow to go to the next screen Intego Personal Antispam X5 User s Manual Page 17 E Mail Programs This screen asks you to choose which e mail program s you use you can choose Apple Mail the default e mail program provided with Mac OS X Microsoft Entourage the e mail program and personal information manager included with Microsoft Office or both if you use both programs Personal Antispam X5 Setup Assistant E mail Programs Introduction Lexical Filtering Select the e mail programs you want to use with Intego Other Filters Personal Antispam XS E mail Programs E Conclusion _ Apple Mail Mail is the default e mail program provided with Mac OS X Microsoft Entourage Entourage is the e mail program and personal inform
40. o help you quickly and easily configure Personal Antispam X5 to work with your e mail program Personal Antispam X5 works with Apple Mail the default e mail program provided with Mac OS X and Microsoft Entourage the e mail and personal information manager included with Microsoft Office Personal Antispam X5 Setup Assistant Introduction Lexical Filtering Other Filters E mail Programs Conclusion Introduction _ Welcome to the Intego Personal Antispam Setup Assistant Intego Personal Antispam X5 filters your e mail and weeds out spam placing it in a special Spam folder This assistant will help you set up the main filters available in Intego Personal Antispam X5 and help you configure Intego Personal Antispam X5 for your e mail program Click the right arrow below to begin Cancel Intego Personal Antispam X5 User s Manual Page 14 The Personal Antispam X5 Setup Assistant walks you through a series of steps to explain how the program works and to configure it to work with your e mail program e Lexical Filtering e Other Filters e E mail Programs e Conclusion Click the right arrow to begin configuring Personal Antispam X5 You can click the left arrow at any time to return to previous screens D Note that Personal Antispam X5 will not filter spam unless you configure it to work with your e mail program either Apple Mail or Microsoft Entourage It will als
41. o not filter spam with any other e mail programs Intego Personal Antispam X5 User s Manual Page 15 Lexical Filtering This screen explains what lexical filtering is and tells you how Personal Antispam X5 uses this technique to filter your e mail Personal Antispam X5 Setup Assistant Lexical Filtering Introduction Lexical Filtering _ The Lexical filter is a Bayesian statistic filter which determines whether incoming e mail messages are spam or Other Filters K8 oe g 9 mt not This filtering depends on how you have categorized E mail Programs previous e mail messages Conclusion zanese The Lexical filter needs to learn which of your e mail messages are spam and which are valid messages You will be able to teach the filter using the Personal Antispam sub menu located in your e mail program s Scripts menu This filter becomes more efficient as it learns from your e mail You must remember to teach it both what is spam AND what is not to get the best results Click the right arrow below to continue Cancel As the text in the above screen explains Personal Antispam X5 s filters become more efficient by learning from the actual e mail that your receive You must teach it to recognize both spam and legitimate e mail for it to be most effective See Using Personal Antispam X5 to find out how to teach Personal Antispam X5 to recognize your e mail Click the right arrow to go to the next screen Integ
42. ools Window Help H OS Learn Message as Legitimate G Personal Antispam gt Learn Message as Spam AOS Submit Spam Sample to Intego Intego Personal Antispam X5 User s Manual Page 36 You can either select one of the scripts from the Personal Antispam sub menu or you can use keyboard shortcuts to run the scripts without using the menu To run the Learn Message as Legitimate script press Control Shift G To run the Learn Message as Spam script press Control Shift S Your script menu might look different especially if you have added your own AppleScripts to this menu Intego Personal Antispam X5 User s Manual Page 37 Learning Messages as Legitimate To tell Personal Antispam X5 to learn from legitimate e mail messages that were moved to the Spam folder select one or several messages then do the following e For Mail click the Personal Antispam X5 icon then select Learn Message as Legitimate e For Entourage click the AppleScript icon and select Personal Antispam gt Learn Message as Legitimate In addition to adding the words contained in the messages to the lexical filter this tells Personal Antispam X5 to add the sender to the whitelist Gf you have checked Add Sender to Whitelist when Learning in the Whitelist settings For details on how to do this see Whitelist Filter Options in Chapter 5 Antispam X5 Settings and Preferences You can find out more about the settings for the whiteli
43. ou are sure that you want to replace the current settings and database with those you are importing You can also select File gt Import Settings A file dialog asks you to locate the settings file Click Import and these settings are immediately applied to Personal Antispam X5 Intego Personal Antispam X5 User s Manual Page 71 Using the Intego Menu Personal Antispam X5 like all other Intego programs installs a menu in the menubar called the Intego menu Its icon is a small tower as in the Intego logo Ml Click the Intego menu icon to display a menu that shows all your Intego software le O Om 216M 2 Q About your Intego Software NetUpdate D FileGuard X4 pe aby NetBarrier X5 b amp Personal Antispam X5 P Personal Backup X5 I VirusBarrier X4 b The About your Intego Software menu option details all Intego software currently installed on your computer and will look something like this About your Intego Software Product Version FileGuard X4 10 4 Intego Menu 10 5 NetBarrier X5 10 5 NetUpdate 10 4 6 1 Personal Antispam X5 10 5 2005 2007 Intego All rights reserved Please visit our website Intego Personal Antispam X5 User s Manual Page 72 You can open Personal Antispam X5 or any other Intego X5 program from this menu and you can also open NetUpdate to check for updates to your software In addition if you select Personal Antispam X5 from the Intego menu a
44. re always accepted as valid Personal Antispam X5 offers several options to ensure that you don t get false positives you can choose to always allow senders in Address Book Apple s software that stores your addresses if you use Apple Mail You can also have Personal Antispam X5 add senders addresses to the whitelist when you tell it to learn from legitimate e mail ensuring that e mail from your friends co workers and contacts goes straight into your inbox URL Filter Personal Antispam X5 has a URL filter that checks for certain URLs and the way URLs appear in e mail messages to detect spam Spammers often use techniques such as displaying one URL but hiding a link to a different URL in a message to fool recipients of their messages E mail with this type of URL is generally spam and Personal Antispam X5 searches for this and other techniques when analyzing your incoming e mail Attachments Some spam can be detected by attachments files sent together with messages such as certain types of image files Other messages may contain Windows viruses which while not exactly spam and aren t dangerous to Macs can annoy you by filling your inbox Personal Antispam X5 checks for certain types of attachments that may indicate spam and also checks for pif and scr files which are only sent with messages by Windows viruses Other Filters In addition Personal Antispam X5 looks for certain types of encoding corresponding to specifi
45. ript scpt Do not apply other rules to messages that meet these criteria W Enabled Cancel OK 10 Click OK to confirm the rule When you have completed the above steps click Done on the Personal Antispam X5 information panel Personal Antispam X5 closes the Setup Assistant then displays a dialog informing you that the configuration has been completed successfully Intego Personal Antispam X5 User s Manual Page 27 af Configuration successful Your e mail programs are now configured to work es with Intego Personal Antispam X5 lt lt A Click OK and the Personal Antispam X5 Assistant exits and the main Personal Antispam X5 window displays Intego Personal Antispam X5 User s Manual Page 28 Position of the Personal Antispam Rule When Personal Antispam X5 configures your e mail program it either creates a special rule with Apple Mail or instructs you to create one manually with Microsoft Entourage These rules tell the e mail programs to activate Personal Antispam X5 so the program can filter your incoming e mail and check whether your messages are spam or legitimate e mail The position of this rule can make a difference not in the efficiency of Personal Antispam X5 s spam filter but in the statistics you see in displayed in Personal Antispam X5 If you place this rule at the end of the list which is the default position any other rules you may have set up will filter your mes
46. rogram to not only search for content but also for the subtle ways that spammers craft their messages After you have had Personal Antispam X5 learn from your e mail you can export your settings and spam database and give it to friends family or colleagues so these people can get optimal spam filtering immediately without having to wait for Personal Antispam X5 to learn from their e mail They can then have the program learn from the more specific types of spam and legitimate e mail they receive to refine the program s efficiency Spam techniques are constantly changing and Personal Antispam X5 offers monthly updates to fight new types of spam as they appear and to update its database of spam URLs Intego Personal Antispam X5 User s Manual Page 8 How Personal Antispam X5 Works Personal Antispam X5 helps weed out spam using a number of different techniques and filters making it the most efficient antispam tool available for Mac OS X In addition some of the filters allow you to go even further and add your own rules and conditions to eliminate specific types of spam that you receive often Since many techniques are used to send spam and to attempt to fool programs that filter spam Personal Antispam X5 uses a wide range of tools and filters to analyze your incoming e mail These filters make Personal Antispam X5 the most powerful tool for combating spam and help keep your inbox spam free Lexical Filtering Persona
47. rosoft Entourage or both If you need to configure a different e mail program you can run the setup assistant again at any time by clicking the General tab in the filter list and then clicking the Reconfigure button Configured for use with e Apple Mail G Microsoft Entourage Reconfigure See Chapter 3 of this manual Configuring Personal Antispam X5 for more on using this assistant and configuring your e mail program Intego Personal Antispam X5 User s Manual Page 70 Exporting Settings You can save all your Personal Antispam X5 settings and its spam database in a special file that you can then import into another copy of Personal Antispam X5 This is especially useful if you manage many computers and want to use the same settings and database for all of them or if you want to share your database with friends family or colleagues To export your settings select File gt Export Settings A dialog box asks you to name the settings file and choose a location to save it Make sure not to change the antispam file extension on the settings file after you have saved it Importing Settings If you have exported settings from one copy of Personal Antispam X5 see above you can import them into another copy of the program To import settings you can simply double click the antispam settings file that you exported from another copy of Personal Antispam X5 This opens Personal Antispam X5 which asks if y
48. rosoft Entourage the following screen displays Personal Antispam X5 Setup Assistant Conclusion Introduction Lexical Filtering The assistant is now ready to configure the selected e mail Other Filters program s for use with Intego Personal Antispam X5 Click E mail Programs Configure to proceed Conclusion Additional information for Microsoft Entourage You will have to perform some manual operations to configure Microsoft Entourage for use with Intego Personal Antispam XS To help you configure Microsoft Entourage an information pane will display in front of the Entourage window Follow the instructions on this panel and when you have finished click Done Cancel You will have to perform some manual operations to configure Microsoft Entourage for use with Personal Antispam X5 To help you configure Microsoft Entourage an information panel will display in front of the Entourage window Follow the instructions on this panel and when you have finished click Done Click the left arrow to return to any of the previous screens to make changes or click Configure to open Microsoft Entourage and display the information panel so you can finish configuring Personal Antispam X5 Intego Personal Antispam X5 User s Manual Page 21 Personal Antispam X5 opens Microsoft Entourage then displays the following screen e Personal Antispam X5 Instructions for configuring Microsoft Entourage To co
49. sages before Personal Antispam X5 gets to see them These rules will filter some messages in most cases valid e mail messages and either move them into specific folders change their categories or perform other actions If the rules say that no further actions are not to be performed Personal Antispam X5 will have fewer messages to filter If however you place the Personal Antispam rule at the beginning of your list of rules all your messages will get filtered first by Personal Antispam X5 then by your specific rules Again this does not change the efficiency of Personal Antispam X5 but it will result in a higher number of messages being shown as analyzed in the Personal Antispam X5 statistics Note that if you use Microsoft Entourage and have mailing list information in the Mailing List Manager these messages are sorted before any other rules and will not be analyzed nor counted by Personal Antispam X5 7 k k 7 7 a j ii j Intego Personal Antispam X5 User s Manual Page 29 Configuring Personal Antispam X5 for Multiple Users You can use Personal Antispam X5 with as many user accounts as you have on your Macintosh computer However since each user has different settings for their e mail program and may use a different program one user may prefer Apple Mail and another may use Microsoft Entourage you must configure Personal Antispam X5 for each user who wishes to benefit from its functions To do this log out of th
50. sort messages containing those keywords as legitimate e mail or as spam You can sort the words in the lexical filter database by clicking one of the column headers this sorts the database by that header Clicking again changes the sort order In this manner you can examine the lexical filter database in alphabetical order by the number of good or bad occurrences or by last seen date Intego Personal Antispam X5 User s Manual Page 56 oaeee Good Bad Last Seen acceptable 24 17 3 19 06 8 30 35 PM acceptance 9 83 3 20 06 9 22 21 AM 0 accepted 18 102 3 19 06 11 03 54 AM accepting 24 64 3 20 06 9 22 01 AM If you want to remove any words from the database click a word to select it then either click the button or press Delete You can remove several words at once by holding down the Command key while clicking each in turn to select them then click the button or press Delete An alert will ask you if you really want to remove all the words you cannot undo this action If you do want to remove these words click Remove if not click Cancel Ke Good tad Last Seen 1 Zu fj Dia LLU AM another 103 51 12 20 07 11 41 29 AM ANOTHER 0 1 12 20 07 11 40 14 AM Another 7 12 20 07 11 40 14 AM 2 2 07 1108 ans 7 7 30 04 6 51 15 AM answer 52 28 12 20 07 11 41 30 AM answered 6 8 7 30 04 6 40 30 AM answers 15 0 8 10 04 10 24 56 AM anti 17 20 12 20 07 11 40 46 AM ANTI 0 1 12 20 07 11 40 23 AM Anti 1 84 7 30 04 6 40 55 AM Antic
51. ssages as spam or provide visual feedback when Personal Antispam X5 detects spam or valid e mail messages E mail Settings Personal Antispam X5 has several options that allow you to flag specific types of messages as spam You can have Personal Antispam X5 automatically consider messages with certain types of text encodings as spam if you don t work with Japanese other Asian languages or languages that use Cyrillic characters By default these options are deactivated If however you never work with such languages check the appropriate options Options Consider messages with Asian or Cyrillic encodings as spam _ Consider messages with Japanese encodings as spam M Consider messages with incorrect identifier as spam M Consider messages with ADV subjects as spam _ Consider HTML messages encoded in Base64 as spam vi Trust spam headers set by mail servers AA _ Remove messages from Spam folder after One Month Feedback M Show activity in Task Manager The first option Consider e mails with Asian or Cyrillic encodings as spam excludes Japanese the second option flags only messages with Japanese encodings The third option Consider messages with incorrect identifier as spam looks at a part of the email message that s usually hidden called the header to see if the message purports to be something it s not Spam often contains headers that are incorrect and checking this option can spot many I
52. ssages from Spam folder allows you to direct Personal Antispam X5 to automatically delete spam from the Spam folder Apple Mail This feature doesn t work for Microsoft Entourage You can choose to have messages deleted after they ve sat there for one day one week or one month This option is off by default which means that messages will remain in your Spam folder until you manually remove them in Apple Mail you may wish to do this until you ve gotten in the habit of checking your Spam folder for valid emails regularly You can empty your Spam folder at any time by selecting all messages in it and pressing Delete In Apple Mail you can also empty the Spam folder by choosing Script the Intego mailbox icon gt Empty Spam Mailbox or pressing Shift Control J In either case you ll see a warning message that asks you to confirm your action Intego Personal Antispam X5 User s Manual Page 50 Help Mt 4 Learn Message as Legitimate G Learn Message as Spam oe Submit Spam Sample to Intego Empty Spam Mailbox aaa Open Personal Antispam XS The final option Show activity in Task Manager controls whether you see a small window in front of Apple Mail or Microsoft Entourage while Personal Antispam X5 filters messages that those programs receive This option is on by default uncheck it if you d prefer that this window does not appear Intego Personal Antispam X5 User s Manual Page 51 Viewing
53. st and other filters later in this chapter in Personal Antispam X5 Preferences and Settings Intego Personal Antispam X5 User s Manual Page 38 Optimizing Personal Antispam X5 Spam Filtering As mentioned in the previous section you should use the Personal Antispam X5 functions or AppleScripts to help Personal Antispam X5 learn from the e mail and spam you receive Since both the e mail and spam you receive are unique this helps ensure that Personal Antispam X5 s spam filtering is optimal To optimize Personal Antispam X5 s filtering you should teach it the following e Spam that goes in your inbox you should use the Learn Message as Spam function or AppleScript for all spam that goes into your inbox This adds the words and other characteristics of these messages to Personal Antispam X5 s filters and helps ensure that Personal Antispam X5 is as effective as possible As time goes by you should see little or no spam in your inbox as Personal Antispam X5 learns from your e mail e Legitimate e mail that gets filed in the Spam folder when legitimate e mail gets mistakenly filed in your Spam folder this is called a false positive Whenever you find a false positive in your Spam folder use the Learn Message as Legitimate function or AppleScript to add its contents to Personal Antispam X5 s filters As time goes by you should see few or no false positives in your Spam folder as Personal Antispam X5 learns from your e mail e Legitimate
54. submenu displays giving you access to certain functions NetBarrier X5 gt Turn Antispam Filtering Off f Personal Antispa Personal Backup X5 b v Lexical y Blacklist VirusBarrier X4 e v Whitelist el v URL y Attachment Open Personal Antispam XS If you select Turn Antispam Filtering Off you can deactivate Personal Antispam X5 s spam filtering You can also select any of the program s filters in this menu to deactivate them if you do this the check marks next to their names will be removed Selecting an unchecked filter reactivates it Finally you can open Personal Antispam X5 by selecting Open Personal Antispam X5 Intego Personal Antispam X5 User s Manual Page 73 NetUpdate NetUpdate is an application that Intego s programs can use to check if the program has been updated This application is installed at the same time as Personal Antispam X5 or other Intego programs It checks updates for all of these programs at the same time and downloads and installs those for the programs installed on your computer NetUpdate periodically checks for updates or you can force it to check immediately by clicking the Check Now button in the upper left corner of Personal Antispam X5 s window Check Now For more on using NetUpdate see the Intego Getting Started Manual Intego Personal Antispam X5 User s Manual Page 74 6 Technical Support Intego Personal Antispam X5 User s Manua
55. t contains it is possible that one or several false positives or valid e mail messages marked as spam are in this folder Intego Personal Antispam X5 User s Manual Page 33 Using Personal Antispam X5 with Microsoft Entourage After you have installed Personal Antispam X5 and configured it to work with Microsoft Entourage Personal Antispam X5 will begin filtering your incoming e mail the next time Entourage receives messages Personal Antispam X5 works in the background so you don t have to do anything for it to separate your legitimate e mail from the spam you receive Personal Antispam X5 adds a Spam folder to Entourage s folder list Y amp Folders on My Computer Inbox Drafts Outbox Sent Items Deleted Items T Junk E mail a spam G Microsoft News Server gt Q Mail Views When Personal Antispam X5 determines that one of your incoming messages is spam it marks the message as junk mail and moves it to the Spam folder Messages that Personal Antispam X5 determines are legitimate e mail go into your inbox unless you have created rules to filter then into other mailboxes or folders You should still check the Spam folder before deleting the messages it contains it is possible that one or several false positives or valid e mail messages marked as spam are in this folder Intego Personal Antispam X5 User s Manual Page 34 Helping Personal Antispam X5 Learn from Your E Mail While Personal Antispam X5 is very
56. ton is an all or nothing choice Clicking it will remove all statistics for all filters that you ve gathered so far Intego Personal Antispam X5 User s Manual Page 45 View Options Personal Antispam X5 offers two view options which apply to all the program s screens You can activate or deactivate these options from the View menu Viewing Filter Counts You can choose to show or hide filter counts which show the total number of spams that Personal Antispam X5 has detected along with the number detected for each of the program s filters or for the whitelist filter how many valid messages were found using that filter These filter counts display next to the name of each filter vi lt S Lexical ZED vi amp Blacklist 15025 mi G Whitelist m URL GED v Attachment ew To hide filter counts which are displayed by default select View gt Hide Filter Counts To display them again select View gt Show Filter Counts Intego Personal Antispam X5 User s Manual Page 46 Viewing the NetUpdate Status Bar You can also choose to show or hide the NetUpdate Status Bar which displays at the top of the Personal Antispam X5 window This status bar shows the date of the latest installed services which includes both the Personal Antispam X5 program and its filters the most recent services available the amount of time remaining in your Personal Antispam X5 subscription and a Check Now button Click this button to
57. x Adi Open Personal Antispam X5 e In Microsoft Entourage choose Script the scroll icon gt Personal Antispam X5 gt Submit Spam Sample to Intego Message Format Tools Window Help mM of Se 4 Learn Message as Legitimate G Personal Antispam d SSS aos M Submit Spam Sample to Intego Intego Personal Antispam X5 User s Manual Page 42 o Intego Personal Antispam X5 Settings and Preferences Intego Personal Antispam X5 User s Manual Page 43 Settings and Statistics Screens When you open Personal Antispam X5 the program displays its settings screen This window displays general settings shows whether antispam protection is on or off displays which email programs Personal Antispam X5 is protecting and provides information about specific spam filters Installed Filters 12 17 07 Latest Filters Check Now Settings FN General 562252 g Ka Lexical 184355 af Configured for use with amp Blacklist TD A Apple Mail amp spam Whitelist lt A s Q Microsoft Entourage URL EELE Antispam Filtering Attachment a Reconfigure 4 orr GL on Options M Consider messages with Asian or Cyrillic encodings as spam M Consider messages with Japanese encodings as spam M Consider messages with incorrect identifier as spam M Consider messages with ADV subjects as spam Consider HTML messages encoded in Base64 as spam vi Trust spam headers s
58. y of the following rules Object amp Comparator Pattern No matter which method you choose Personal Antispam X5 will mark as spam any messages that match items you have added to the blacklist filter in this manner As with the Lexical filter you can remove words from this filter by clicking a word or Command clicking several words then either clicking the button or pressing Delete An alert will ask you to confirm your decision Intego Personal Antispam X5 User s Manual Page 62 Whitelist Filter Settings A whitelist is the opposite of a blacklist it is a list of addresses whose messages are always accepted as valid Personal Antispam X5 offers several options to ensure that you don t get false positives you can choose to always allow senders in Address Book which is Apple s contact manager program and the software that stores your addresses if you use Apple Mail You can also have Personal Antispam X5 add senders addresses to the whitelist when you tell it to learn messages as legitimate ensuring that e mail from your friends co workers and contacts goes straight into your inbox To view settings for the whitelist filter click the Whitelist icon in the filter list at the left of the Personal Antispam X5 window You can view Statistics add filters or remove filters in the same manner as with the Blacklist filter 80080 Personal Antispam X5 Whitelist Installed Filters 12 17 07 Latest Filters 12
59. you get to the web page you are asked to enter your user name or account number password and sometimes a credit card number All such e mails are scams Don t ever Intego Personal Antispam X5 User s Manual Page 40 believe a message like this No on line vendor will ever ask you to enter information in this manner In addition while the URL you see in the message looks legitimate the web page you go to is not these web sites usually have names that are slightly different from the actual vendor s name If any web site vendor or bank sends you a message contact them directly from their web site to confirm such a message Don t use the links in these e mails Intego Personal Antispam X5 User s Manual Page 41 Submitting Your Spam to Intego If you receive a spam that Personal Antispam X5 accidentally flags as legitimate you can improve the filters that are built into the program by submitting it to Intego The company will add the message s characteristics to its central database of lexical and URL rules which are regularly updated via Intego NetUpdate Therefore your participation will help everybody avoid spam To do so select one or several spam messages then do the following e In Apple Mail choose Script the Intego mailbox icon gt Submit Spam Sample to Intego in the menu bar Help H Se 4 Learn Message as Legitimate Learn Message as Spam Submit Spam Sample to Intego Empty Spam Mailbo
60. ze Dictionary Weekly Optimize Now p a O M Train automatically with new messages Number of Keywords 10009 Intego Personal Antispam X5 User s Manual Page 55 If for any reason you want to turn off the lexical filter uncheck the box next to its name in the filter list at the left of the Personal Antispam X5 window To turn the filter on again click the box next to its name Managing the Lexical Filter The lexical filter screen shows you all the words that Personal Antispam X5 has added to its lexical database You can examine these words to see how often they appear in legitimate e mail messages or in spam as well as the last date and time that they were seen Words get added to the lexical filter database when you use Personal Antispam X5 s functions or AppleScripts to learn messages as legitimate or learn messages as spam The more messages you teach Personal Antispam X5 the more efficient its lexical filter becomes You can also add your own keywords words that you want to flag as good or bad by clicking the icon below the keyword list and adding a word Keyword Must be at least 3 characters Category Good Bad Cancel Click either the Good or Bad radio button to add your keyword to that section of the list When you add keywords in this manner they get a score of 10 as if you added messages containing those keywords ten times This ensures that Personal Antispam X5 will correctly

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